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How Microsoft Dynamics 365 helps in Transportation & Logistics?

Tridents’ Logistics and Transportation solutions built on Microsoft Dynamics 365 helps organizations realize value from their technology investments and manage the escalating challenges of volatile markets. Logistics function as the impelling force of an economy. In 2010, the transportation industry alone moved 13 billion tons of goods worth $12 trillion, via railways, roadways and waterways. The manufacturer community spanning across globe looks up at 3PL companies to support their cross-docking, warehousing, freight and packaging needs. Under the current economic coercion, 3PL companies are rendering innovative solutions that abridge the operational costs while increasing the efficacy. Challenges and Opportunities Surging Expenses: Irrespective of how well-executed your business expenses are you are likely to suffer losses accounted for elevated warehousing costs, rising gas prices and product loss due to errors. Adding to these issues is the stagnant economy that lowers the profit margins of a business enterprise. Competition: Across national and international marketplaces a cut-throat competition prevails in the logistics and transportation industry. Manufacturers, suppliers and distributors are taking a note of choicest solutions to transport their goods into the markets. Regulations: Complying with the environmental laws as well as the regulations set by governments at local, national and international level can add to the business expenditure. Trident boasts of a decade-long experience in developing software solutions that streamline the functioning of your logistics business. We can create a fleet of technological tools that compliment your business requisites and assist you in managing business operations such as scheduling, capturing analytics, error management, and integration, capacity planning and streamlining workflow. Our solutions foster the growth of your business model. Trident’s Logistics Suite is modular in nature & includes Yard Management, Rail Operation, Transportation Management, Warehouse Management, Fleet Management,  & Billing solutions. In addition, our suite is tightly integrated with our globally recognized HCM and Finance modules. This integrates all functional aspects of your organization and provides seamless workflow to create one unified processing & analysis interface. A snapshot of our solution offering is given above Yard and Terminal Put productivity on the fast track. Streamline workflow and speed up operations by eliminating manual processes that slow down progress. With Zebra’s electronic asset tracking, you will gain the visibility needed to minimise wait times, increase throughput, and reinforce regulations for a safe, secure, efficient and productive yard. Rail Operations Rail Transload terminals are vital link Rail transportation is usually the most efficient and safest mode for moving large quantities of bulk commodities long distances. However, not all shippers and receivers have direct rail service Warehouse Enabling the smart warehouse.  Integrate your supply chain, experience dynamic fulfilment and realise transformational gains with best-in-class hardware and software tailored to your needs. From receiving to picking, staging, and loading – you are agile, optimised, compliant, and connected to make impactful decisions based on real-time actionable intelligence. Fleet and Delivery Nonstop optimisation for any operation. Keep drivers on the road and assets moving around the clock to ensure your operations are running smoothly. Trident’s dedicated Fleet and Delivery solutions address the specific needs of your business – constant connectivity, proactive management, regulatory compliance, and peerless customer service – so you can deliver on time, every time.  

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Industry-Leading Software and Solutions for the Hospitality Industry

Food & Hospitality Service Industry as a whole has many challenges from planning to operations. We provide Software to Restaurants (Quick Service to Fine Dine-in), Cafe, Bars, etc., to reduce Operational Cost and Increase Revenue Increased Revenue with Targeted Marketing: Capture data so you can create effective offers and rewards. Generate more revenue through Loyalty & gift card programme Gain Customer Loyalty and Repeat Business : Give your customers exceptional, multi-channel customer service and gain their loyalty Promotions, campaigns, offers and meal deals E-commerce and mobile loyalty Fast and precise delivery service Faster Table Turns: Monitor table availability and match party size to table size. More table turns = more revenue Increased Reservations: Integrate your guest management software with our online booking services or use Open Table – take bookings 24/7, 365 days a year Better Waste Control: Manage items in stock efficiently and minimise shrinkage. Plan your meals in advance and rationalize your ingredients orders Reduce Labour Costs: Forecast labour needs and mitigate against Proactive Social Media Management: Track sites like Tripadvisor and get alerts if adverse reviews are posted Improve Fraud Detection and Prevention: Protect your bottom line. Eliminate staff theft Multi-Site Efficiency: Reports show your business end-to-end. Make menu changes across your estate in seconds Business Analytics: Check and analyse your performance in real time with our all-in-one system for front- and back-of-house operations. Award-winning Support From our 24/7 global helpdesk Digital Transformation Digital is no longer a purview of only Banking, Insurance, Healthcare or Retail. The Restaurant industry is having pressure from multiple directions. Today’s consumer expects fresh food, whether it is in season or not, with an exotic dining experience. Successful restaurants recognize that the easy path to their customers’ stomachs begins in their minds. They need to grab customer’s attention and entice them with a memorable experience in order to trigger repeat visits. Here are some of the applications of Digital disruption in the restaurants & food service industry: Digital Signage to deliver eye-catching graphics to engage customers the moment they walk through the door Online reservations using mobile app & flexibility of customization of menu as per customer taste. Loyalty programs based on Big data and analytics, the businesses in the hospitality sector are not only able to create laser targeted marketing campaigns but are also able to measure success. Digital supply chains to accurate demand forecasting, inventory optimization, and cost reduction. Chatbots: Restaurants are using virtual assistants to respond to customer inquiries and to process and customize customer orders. Taco Bell, Pizza hut have adopted chatbots to automate ordering process from a social media platform. Robots – Restaurants are using AI-driven robots to increase capacity and speed of food preparation and delivery. Developers are designing applications which use AI to help consumers choose meals & suggest foods based on their eating preferences. Kiosks – Restaurants are integrating AI-driven self-service Kiosks to reduce customer waiting time and enhance the customer ordering experience. Pay by phone and flexible paying options Payment Integration Give your customers the choice to pay online. Trident provides integrations with multiple leading online payment service providers. Accept online payments from the popular digital wallets without any hassles. Online Ordering It is always advisable to have a presence on multiple food ordering services so as to not miss out on potential customers. Trident allows you to automatically accept orders from various platforms and saves you the hassle of adding them manually into the POS at the end of each day. The entire customer data and order details are automatically added to the POS software. Trident  smart CRM module fetches this data instantly and sorts the customers into buckets according to their behavior  

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Reimagining the Modern Customer Experience for Retail

  Empower your team and business by modernizing the customer engagement experience. By integrating advanced marketing analytics, connected consumer digital experiences, and client engagement technologies, you can deliver a modern experience that is both online, and in-store. Today’s retail executives are facing mounting pressure to evolve business models that make sense in a global marketplace characterized by disruptive technological innovations and fierce competition for consumer dollars. What once worked to entice consumers, such as loyalty programs, no longer guarantees a sale. Not only do they have endless choices at their fingertips, they have a voice. They can post a review—and one in five consumers do. In this era of the customer – where technology has transformed the social fabric of how we engage, connect and interact with one another. It is critical for businesses to gain insight into their customers’ needs in order to deliver experiences that build lasting relationships. Operating in today’s digitally connected world impacts businesses in so many ways, that adapting to customer preferences with agility and speed is essential. Microsoft Dynamics gives organizations an exceptional customer focus by being able to take advantage of cloud services, run agile operations that exceed customer needs, and help engage customers on their terms across the Web, social, apps and mobile fronts. It introduces a new end-to-end apps and services framework, allowing businesses to develop and distribute modern apps for specific scenarios and mobile devices that can easily and securely connect with Microsoft Dynamics for people at work and on the go.

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Are you managing your IoT devices’ software in the right way?

Enterprises today are part of a new world: a software-driven world. And while this new world has brought many great innovations, it is also forcing organizations in all industries to rethink their software development practices, to deliver new features and offerings faster. Those entities that will embrace and incorporate change most effectively, will be the winners. In a world where industry disruptors set new market conditions, new standards for product delivery and customer satisfaction, industry incumbents are faced with two options: either continue using their existing approaches and tools, with the risk of lagging behind the competition, or adapt to the “new normal” and deliver products and applications faster, with less resources. As it pertains to the “new normal” DevOps standards, organizations now face many challenges such as cost overruns, software development projects that don’t scale in line with the enterprise growth, and increased market demands for speed. On top of that, the available outdated testing tools don’t offer visibility to ensure the right specifications get tested in the right time. Lean and agile principles So, how can you make sure your organization is ready to manage unexpected changes, and deal with any dependencies that you already have under the hood? How do you ensure a strong balance between the existing business and the new development? Many of you may already be familiar with lean and agile principles and have probably even tried applying them in smaller teams. But what we’ve seen so far in the market is that many of you struggle to apply these principles across the entire organization. Lean and agile principles can help you reach your goals in today’s hyper-competitive world of digital product delivery. By becoming a lean and agile enterprise your organization will be able to adapt faster to the needs of the market by improving internal collaboration and communication. You will be able to learn in real-time from your clients to ensure that you are producing the prioritized set of features that drive economic value. By managing test labs, test planning, and ensuring the tight linkage between product demand and delivery, your organization will be able to reduce waste (time, effort, resources), while ensuring that your business strategy is aligned with the investment and development goals. Client successes Let’s have a look at a few examples of what some of the industry leaders have achieved, using lean and agile processes. 50 percent reduction in time to market because of increased efficiency. 80 percent reduction and software defects through earlier testing and easier detection of discrepancies. 50 percent decrease in user time to acceptance of software releases. 57 percent development cost reduction. Nationwide achieved 50 percent improvement in code quality and 70 percent reduction in system downtime by applying lean principles to transform the software delivery lifecycle. Diagnostic Grifols, a world-leading healthcare enterprise headquartered in Barcelona Spain, increased the efficiency of development documentation by 30 percent—facilitating compliance, ensuring consistency of records across all product lines, and reducing operational costs.    Photo: Experience the benefits of collaboration and agile development Time to transform It’s time to transform your organization into a lean and agile enterprise. It’s time to ensure that your firm can adjust to any market change, predict the unpredictable, keep costs low, deliver new features and offerings faster, and never lose a beat with your customers. If you would like to learn more, let’s get connected! Our IBM solution enables companies to improve visibility and transparency across the product delivery lifecycle by providing a single source of truth. It also enables enterprises to define a process custom to each organization, and it ensures quality and compliance. All using lean and agile processes.

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