Microsoft Dynamics 365 – Hospitality Solution
Dynamics 365 for Hospitality -allow management and employees with the necessary tools to keep the customers satisfied, thereby ensuring repeat business. With increased flexibility, speed of service and improved access to vital information, the LS Hospitality solutions streamline operations and reduce cost

Dynamics 365 is the comprehensive software solution providing Hospitality Customers with all the functions they need in their day-to-day operations.

The system is powerful, yet simple to use. From front to back of house, Trident’s Hospitality business will get all the tools needed to succeed, as the system includes kitchen and restaurant management functions, powerful POS terminals and superior tools for enterprise resource planning.

By having an all-in-one software solution restaurateurs can gain a better overview of their whole business, while at the same time reducing IT costs and increasing efficiency. Trident’s Hospitality solution is also highly scalable, which means that it will grow with you, supporting you through all your successes.

Restaurant Point of Sale

Ensure speedy and effective service to your customers. Quick service establishments can improve their pace by offering fast order taking at the POS terminals, while fine dining restaurants can offer pace and mobility by taking orders directly at the table on mobile device. Orders can be sent immediately to the kitchen system from the mobile POS or from the main menu, so that your service can become even more effective and fast-paced. 

Manage your Menus for the Omni-Channel

Dynamics 365 Hospitality is the all-in-one solution that increases your efficiency by helping you manage your omni-channel centrally from back office. Set up your menus, recipes and deals -including up-selling possibilities and the option to make modification – for all your sales channels, from brick-and-mortar restaurant, to e-commerce, to the mobile loyalty app. Central management means that not only will you have more control over your brand – you will also have more time to devote to your marketing efforts 

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Kitchen Displays or Printers

Dynamics 365 Hospitality helps you make your kitchen more efficient and organized by ensuring that customer orders are transferred automatically to the appropriate stations, to be prepared straight away. Display on a screen or print the orders, along with modifiers, at each different kitchen station. The popular display system guarantees that all orders are produced with no mistakes, as it eliminates the risk of tickets getting lost. 

Restaurant Setup of Layout and Tables

With Dynamics 365 Hospitality’s intuitive graphical user interface, restaurateurs can easily set up and modify their restaurant floor’s layout to adjust to different needs. The tables can be easily moved on the interface, for example creating different layouts for lunch service as opposed to dinner service. The table setup can also be managed from headquarters, and modified centrally for all the locations. 

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Tight Control on Inventory

In Dynamics 365 Hospitality you can use the inventory management function for a large array of operations – from quality assurance, to control of warehouse and restaurant activities, to inventory control. The flexibility of the system allows you to customize the processes so that they perfectly suit your business’s needs. Adjust the settings and optimize your inventory control. 

Enterprise Resource Planning

All restaurant operators need an Enterprise Resource Planning (ERP) system to manage back-of-house operations. The on-premises version is entirely developed on top of Microsoft Dynamics AX, while the SaaS version is integrated with Microsoft Dynamics 365 for Operations.

D 365 Hospitality connects your restaurant operations and headquarters processes with an ERP right out of the box, seamlessly integrated, and with an easy-to-use interface. With this integrated system you can easily manage tasks ranging from financial management, to human resources, to warehouses and manufacturing. 

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Mobile Loyalty & Ordering App

Empower your customers and give them more channels to interact with you. With LS First Hospitality you can easily set up a mobile loyalty program, which you will control centrally from back of house through the restaurant management system. Customers can download your app and use it to make orders at your locations. You can also set up rewards, such as loyalty points and promotions, whose size depend on the purchase size. 


Available on-premises and in the cloud

We offer several setup and deployment options, giving you the flexibility to choose the model that best suits your business needs and your budget.

LS First Hospitality is available on-premises, with Microsoft Dynamics AX as the ERP. The on-prem version of the system is implemented in your own environment, so you can have full control on all aspects of the system.

LS First Hospitality is also available in the cloud as Software as a Service (SaaS), as an extension for Microsoft Dynamics 365 for Operations. 


BTW manufacturer of Namkeens, Sweets, Chaats, had a business where shelf life was most critical. In most cases, the product is consumed before they can claim the receivables. 


Contact us today to schedule a quick chat about your project, or sign up for one of our monthly demos! 

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