Unified Retail Management Software. All-in-One Retail Software Solution
For retail, restaurants, pharmacy, gas stations and hospitality. All in One retail software platform. Front to back.

What is LS Retail

LS Retail is an end-to-end retail POS solution for stores or chain of retails, which is powered by Microsoft Dynamics NAV. This integrated solution delivers completed and innovative functionalities to the busiest retailer without the need to build, manage and maintain multiple applications and interfaces. Its unique use of single application covers your whole retail business from the Point Of Sale (POS) terminals to headquarter. The powerful functions including store management, inventory, merchandising, demand planning and all the back office functions that you would expect to find at head office are available in LS Retail. 

Why LS Retail Software Solutions?

Fully Integrated All-in-one Software Solutions

Manage your business centrally from end to end with our flexible, custom-designed and cloud-enabled software solutions. Cover your whole operations from headquarters, check your performance in real time and react quickly to change. 

Enhance Your Omni-channel Strategy

Fast-changing consumer habits demand innovative business systems. With LS Retail’s cutting-edge omni-channel software solutions you can offer a seamless, personalized consumer experience across all channels and touch-points, including social media. 

Offer Superior Customer Experience

Give your customers an outstanding shopping experience across all your sales channels and their loyalty and repeat business. Grow your clientele and margins by offering a fast and accurate service in-store, online and on-the-go, including personalized deals and more. 

Meets Your Most Specific Needs

The rich functionality provides endless possibilities for enhancement of performance.

Head Office

  • Product Lifecycle Management
  • Manual and Automated Item Maintenance
  • Dynamic Hierarchy, Attributes and Other Grouping of Product
  • Price, Offer, Coupon and Campaign Managment
  • Automobile Replenishment
  • Replenishment by Allocation
  • Serial / Lot Number Support
  • Member Management – Loyalty Program
  • Vendor Performance
  • Sales Reporting and Analyzing
  • Sales Commision
  • Loss Prevention 

Back Office

  • Dashboard for Store Operations
  • POS Management
  • Cash Management
  • Stock counting and Adjustments by Simple Worksheets
  • Store Replenishment by Stock Request, Purchase and Transfer Orders
  • Sales History
  • Simple End of Day Statements
  • Receiving and Picking Goods
  • Flexible Architecture
  • Serial / Lot Number Support
  • Gift Registration 

Mobile Device

  • Mobile POS
  • Receiving / Picking
  • Stock Counting
  • Stock Changes
  • Label Ordering
  • Stock Counting and Adjustment

Store Front Office (POS)

  • Fast Checkout
  • Simple Operation
  • Multiple Interface
  • Broad POS Hardware Support
  • Item Cross Selling
  • item Finder
  • Member Management – Loyalty Program
  • Serial / Lot Number Support
  • Multiple Payments
  • Special Order Entry at POS
  • Item Configurator
  • Operate locally – Configure Centrally

Ls Retail – Vertical Solutions

Apparel & Fashion

  • Allocation Plans
  • Replenishment Tools
  • Lifecycle Management – Seasonality
  • Speedy Creation of Products
  • Member Management – Loyalty Program
  • Targeted Technical Promotions
  • Grading of Stores
  • Distribution Engine
  • Store Capacity, Stock Coverage
  • POS Dynamics Interface
  • Simple Processes at the POS
  • Sales Commision
  • Allocation Plan 

Furniture

  • Item Configurator
  • Special Orders
  • Make to Order/Tailor Made
  • Pre-Payments
  • Catalogue Sales
  • Campaign and Offer Management
  • Non Stock Items
  • Replenishment-Automatic and Allocation
  • Drop Shipment from Vendor
  • Pickup and Delivery to Customer
  • POS Dynamic Interface
  • Simple Processes at the POS
  • Sales Commission
  • Allocation Plan 

Electronic / Technical

  • Dynamic Merchandise / Item hierarchy Level
  • Open-to-Buy
  • Special Orders
  • Serial No. Tracking
  • Campaign and Offer Management
  • Member Management – Loyalty Schemes
  • Advanced POS Functionality
  • Item Cross Selling
  • Item Configuration
  • Item Finder
  • POS Dynamic Interface
  • Simple Processes at the POS
  • Sales Commission
  • Allocation Plan 

Food & Grocery

  • Fast Checkout
  • Customer Loyalty Program Accessible from POS
  • Sales History & Drill-down
  • Vendor Performance
  • Campaign Management
  • Promotion, Discounts
  • Mix and Match
  • Offers, Coupons
  • Simple Receiving Process (Mobile devices)
  • Shrinkage Management
  • POS Dynamic interface
  • Simple Processes at the POS
  • Sales Commission
  • Allocation Plan 

See it in Action

See LS Retail in action and learn just how easily you can integrate systems in your company

Try it for Free

Try the LS Retail platform for free and see how quickly you can save time and money. Start integration today.

Get a Quote

Ready to start using LS retail? Customers achieve rapid, measurable return on investment with LS Retail.

Ls Retail – Add-ons

Retail Omni -Channel

Become an omni-channel business with LS Omni. Offer multi-channel deals and promotions, create a unified brand experience across the touchpoints, and reward your customers for shopping from you online, in-store and on their mobile devices. Improve your speed and level of service in store with the LS Omni mobile POS.

Retail ForeCourt

Run a successful forecourt business — from the pumps, to the gas station, to the back office — with just one powerful, flexible solution. The system instantly replicates all information across the organization, so that you can always take informed business decisions based on up-to-date sales figures.

Warehouse & Distribution

Customers today are generally less inclined to wait at checkout counters, resulting in loss of sales. However, the traditional way installing more point of sale (POS) terminals at checkout counters is highly expensive in terms of both hardware as well as space requirements, especially given that customer footfalls in the store are highly variable.

Logistics & ICD

Our Logistics and ICD solution is an integrated end-to-end business management software solutions that blends the specific functionalty required by the Logistics industry.

E-Commerce for Dynamics NAV

Microsoft Navision ERP system lets you bring together all your product information and business logic. It makes your web store an efficient and effective extension of your traditional sales activities.

Real Estate and Contracting

Trident’s vertical add-on Real Estate and Contracting that can be implemented on top of Microsoft Dynamics Navision. It is specifically designed to be full-range adaptive solution.

Case Studies

ETHOS

With 35 watch boutiques across 10 Indian cities Ethos watch boutiques India’s largest chain of luxury watch boutiques…

Relaxo Footwear

Relaxo Footwear, an avant-garde footwear manufacturer is a leading brand in India that used to focus primarily on wholesale distribution..

Read Latest Blogs on LS Retail & Hospitality

ls retail implementation partner
Trident Information Systems

How Can Trident Assist You in Getting Happy and Returning Customers in Your Restaurant?  

Running a restaurant is not easy. Especially, if you are running multiple chains. Many restaurants choose to work on disparate systems as it seems “easy” to them. However, what they don’t know are the complexities that tag along. You may feel you have saved a bunch of money but that is never the case. Siloes systems cannot provide accurate and timely insights, nor do they help you manage all your chains centrally. Instead, you should always opt for Supermarket Software such as LS Central. Nevertheless, even the best Restaurant Management Software cannot be optimized if you can’t get a suitable LS Retail Implementation Partner.   After implementing a Restaurant Application, you need Customer Support to keep it running smoothly. Being an extension of Microsoft Dynamics 365, LS Central is one of the most agile Restaurant Management System around the world. With its robust analytics, visibility, and favorable tools, any restaurant can see a significant positive change in its business environment. Moreover, Trident Information Systems is a Diamond LS Retail Implementation Partner and a Gold D365 Implementation Partner who has helped several restaurants grow and reach their ultimate profit goals.   Get Repeated Business with Trident Information Systems!  Trident Information Systems is one of the most renowned LS Retail Diamond Partner in India. We provide a set of services designed especially for your restaurants. Whether you have 5 chains or 10 chains, Trident offers the best solution to support your needs. Further, it offers:   Complete Customization with LS Retail Implementation Partner  Every restaurant is different and so are its needs. Trident is one of the most recognized LS Retail Implementation Partner that thoroughly researches your business needs and finds gaps. Sometimes, even the business doesn’t know its hidden needs. Hence, we scan them and suggest suitable tools for them. From installing LS Retail POS to managing loyalty to installing software and hardware, Trident takes everything into the account.   According to your business size and needs, we customize a set of functionalities designed just for you. Trident is perfect if your business is scaling even further as we are equipped with agile resources to manage just that. Having the right equipment, tools, and functionalities at hand will ensure you optimize your resources and maximize profit.   Attract More Customers and Retain Existing with Accurate Insights   You can only attract customers when you know what they want. With Power BI Services, you can get accurate and real-time insights. And therefore, understand their spending pattern and purchasing habits. You need accurate and on-time customer insights to make successful strategies.   Guesswork can often be risky. Therefore, it is recommended to choose LS Central Software Solution which guarantees real-time insights in the shape of insightful dashboards. It further makes it easy for you to create loyalty programs for individuals, groups, or everyone.  Moreover, you can find the most popular dishes and make variations. It will become easier to do successful experiments and they will be based on insights. For instance, your dashboard suggests lobster rolls are your most loved dish. Hence, you can introduce more lobster dishes or lobster roll variations.   Control Every Chain in Different Location from the Headquarters  If you have multiple chains, you need an extremely agile Hospitality Management System. Imagine having to manage different businesses in different locations manually. How will you make time to enhance your services for your customers? It would become extremely easy if you could sit at a place and gain real-time visibility throughout your ventures and impose new policies. And likewise, abolishing the ones not that are surviving you anymore.   Controlling everything from the same spot using the same database saves a ton of your time. Consecutively, you get enough time to make your services better while making your customers want to revisit your restaurant.  After Go-Live Support  Uninterrupted services are all that customers want. After implementing the agile Microsoft Restaurant ERP Software, your LS Retail Implementation Partner will ensure you get smoothly flowing tools. Trident ensures you get 24/7 support, so your business remains operated all the time. It deals with any error or issue arising in your Restaurant Inventory Management Software  . Furthermore, the support executives will guide you on how to use the tools like inventory tools, insight tools, and so on. This will ensure you get smooth enough operations to get delighted customers.   Training   Your LS Retail Implementation Partner will then train your staff thoroughly. However, it may not take too long for them to learn due to its user-friendly interface. Your trained employees will ensure your customers get smooth services. With hand-held devices, they can take orders straight from the table and send them to the KDS (Kitchen Display System) to the right chef. Similarly, they can use their mobile device to take orders from one table and bills from the other.   If you are looking for an LS Retail Implementation Partner, you can contact Trident Information Systems. We are a Gold D365 Implementation Partner and LS Retail Diamond Partner. With years of experience, we have managed to help various businesses thrive in the market with powerful insights and customized solutions. For further information, Contact Us Today. 

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Restaurant Application
Trident Information Systems

Boost Restaurant Sales Performance in 7 Steps

With the rapid evolution in the hospitality industry, one can either match the pace or fall behind in the competition. Many implement a Restaurant Application, and many employ a couple of them. The global health crisis has dealt hospitality one of the greatest challenges of all time. Unfortunately, some restaurants might never reopen, and the survivors find themselves in a different market environment. Dividing tables and plexiglass screens, mandatory masks, and gloves. Sanitizer stations and temperature checks have become commonalities among all restaurants now.   Reopening restaurants is a baby step toward getting back to normal. The customers are also trying to adapt to this antipodal dining experience. New laws abiding is mounting pressure on restaurants to comply with sanitary requirements and provide the best dining experience at the same time.   Through this blog’s medium, we are sharing the top 7 steps to increase sales performance. For instance, having effective and visible hygiene routines, proactively protecting staff and customers, helping to enforce social distancing, and so on. If you feel hooked so far, read it further.   #1 Off-Premises Dining Using a Restaurant Application  Nothing is better than enjoying food from your home’s comfort. This trend has driven the recent years. In 2018, according to some researchers, home deliveries contributed 59% of restaurant sales. However, the stakes have changed since this pandemic has accelerated the trend.   Restaurants that branched out to home delivery services are the ones that could successfully survive the pandemic. It made sense to keep the home delivery services running, even after reopening all the restaurants. There could be some customers who might feel uneasy when it comes to dining in. Provide off-premises dining operations and manage them with Restaurant Application.  #2 Enforce Social Distancing   Screens, Booths, table dividers, private rooms, taped-off tables and seats, and clear floor markings have become the new yardsticks. Restaurants establish efforts in enforcing social distancing. A Vision Quality Analysis can also help you monitor social distancing implementation.   Some restaurants have even adopted crazy hacks such as placing mannequins on alternate seats and encouraging customers to wear big hats. Although these attempts might lighten up the environment, social distancing is something you cannot take casually. While makeshift booths and plexiglass might affect your restaurant ambiance, customers are getting accustomed to the changes at least for the short to medium term. You can employ Restaurant POS Software that promotes contactless ordering and payment. LS Retail is one of the latest Restaurant Application which provides distance-friendly features to the customer.  #3 Introduce New Menus   Restaurants are being smarter by introducing new menus and pop-ups to their customers. Rescheduling their tactics and opening up to more viable options to reach as many customers as possible will generate sales as well as retain jobs. Dine-in is not something customers require these days.   Using a Restaurant Application can do the market analysis on your behalf. It is better to understand market situations as well as customers to make strategies easily.  #4 Enforce Contactless Ordering and Payment   Consistent restaurant reforms in payment methods drive contactless payments. The widespread adoption of PIN, chip, and contactless payment terminals has made transaction recording easier for restaurants. Apart from this, they obtain convenience, safety, and speed. Restaurant Management Software can make this easier.  For instance, in McDonald’s, contactless payment terminals are established in all their chains, combined with protective panels on counters and drive-through services. Kiosks remain limited, with table tents, screens, and keypads being sanitized after each use.   Restaurants are holding on to this opportunity and moving to Restaurant POS Solution to support contactless payments, invisible payments, and digital wallets. Those leading the way, pick a comprehensive payment and management Restaurant Application that keeps them going with ongoing market dynamics with ease.         #5 Loyalty Programs   Nothing draws customers more than loyalty programs. Read your customers through their transactional history and preferences. Carefully designed offers meals and discounts for individuals or a classified set of customers. Encouraging deliveries is the best way to comply with the social distancing rules. Boost sales on certain days or for certain hours through happy hours using Business Intelligence and effective strategies. Allow coupons and points that they could redeem whenever they make their next purchase from your restaurant.    Loyalty programs specifically designed for an individual or a group make them feel special and valued. Taking care of their preference and addressing them as their special customers reflects warmth and positivity that drives them back to your business.   #6 Automate Kitchen Operations   While restaurants are taking enough measures to protect their customers, it becomes a greater challenge to safeguard their kitchen staff. Restaurants are coping with this challenge by trailing smaller staff teams and staggered shifts. Regular health monitoring before entering the kitchen, constant kitchen sanitization, and social distance monitoring is doing the job. Some technical solutions are equally contributing with a tool called Kitchen Display Systems (KDS).   A KDS displays orders from the Restaurant POS straight to the kitchen screen, this helps enhance communication while ensuring minimum contact between the front office and the back-office staff. This Restaurant Application also helps to streamline kitchen operations by displaying the accurate preparation order automatically.   #7 Ensure Visible and Effective hygiene Routines  Hygiene has already been the topmost priority in the Hospitality Industry, and this pandemic has accelerated the requirement threefold. Most businesses already comply with strict hygiene regulations such as reminding staff to wash their hands regularly, sanitizing maximum tough areas, and allowing a day off to weaker or ill staff. No matter how strict your hygiene process is, this is high time to communicate your hygiene policies with the customers.   If you want your diners to show up once again, you may transpire your hygiene policies straight and assure your seriousness towards their safety. Some restaurants are even stepping up and disinfecting cutlery right before their meals in front of them.   Revolutionization in the restaurant industry has imposed the need for a Unified Restaurant Application, LS Retail is at the top of the list. Trident Information System is

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Trident

Six Must Self-Asked Questions for Retailers  

Retailers these days are aspiring for strategies to provide unparalleled services to their customers. Experimenting with innovative technology is one of the latest trends around, for instance, ERP Software for Retailers like LS Retail ERP is getting popular throughout the world due to its flexibility and scalability.  The urge to surpass competition is their driving factor.   There are “n” number of technologies claiming to be the best. However, choosing the ideal option is up to the retailer and his requirements. With a comprehensive evaluation, they can satisfy their customers and thrive in the retail market.   To produce an appropriate strategy, there are certain questions a retailer must ask himself. Without a legit evaluation, randomly following a path becomes risky. Given below are six must self-ask questions.   Q1: What platform do your customers prefer for shopping?  Identify the platforms your customers are driving to, i.e., is it online or offline. How many purchases do they make through their smartphones? How do they like to pick up their orders? Is it online or offline? What services are they looking for while shopping? Make sure you use an ERP Software for Retailers to integrate your platforms and deliver more convenience while shopping. If you want to understand their spending pattern and preference, you may as well use AI-based technology that collects customer data, evaluates their pattern, and generates insightful reports.   Q2: When do they shop, and how easily do you refer to related items?  This is an essential aspect of good upselling. Identify when they shop and what they are interested in. Notice when they prefer to make purchases on a certain item at a specific time. If you fail, you are slipping the opportunity to make additional sales. BI tools, in this case, can be useful to you. They identify what products they are constantly visiting online and make purchases to make relevant product references.   Q3: What is their most preferred communication channel?  Even though Omni-channels customers desire to communicate via different mediums, there are still some ways that stand out for them. The key is to identify those segments and apply the right strategies and campaigns there. This can bring a significant business inflow. Use the right technology to identify every possibility that can bring new businesses in.  Q4: How do you create loyalty programs?  Do you randomly create loyalty programs for your customers based on trends? or do you actually think about it and then act? Do you segment your customers and provide suitable programs for each group? Do you have a suitable technology that supports loyalty programs?   ERP Software for Retailers is the best platform that helps you generate effective loyalty programs. It uses power BI to extract customer data from every point. It can read and identify their spending patterns while segregating them into different groups enabling you to create suitable offers and deals for either different groups or individuals.   Q5: How many customers of yours use social media?  These days, most people are scrolling through their social media and getting influenced by certain products they come across. Social media is a terrific way to monitor customer feedback and encourage them to purchase new products. Some companies even enable “buy now” buttons on their social media. It is smarter to foster a new product drive via the platforms your customers already love.   Q6: What is your overall management technology like?  Some companies pose to be the best omnichannel providers in the market. However, you cannot risk trusting just anyone randomly, you must conduct thorough research and then opt for the right service provider. We recommend using a ERP Software for Retailers like LS Retail, which delivers the most robust omnichannel solution without fail.   Businesses that use disparate systems for different activities end up falling into complications, the data right is nowhere to be found when needed the most. If you use different systems, you need more time and a dedicated IT team for their maintenance and updates. LS Retail ERP on the other hand is an extension to Microsoft Dynamics 365, which frequently updates your system without disturbing your business’s ecosystem and provides major updates twice a year after notifying you about it prior. Moreover, the maintenance is undertaken by the company itself, so you can engage your workforce in other productive activities.   If you are looking for ERP Software for Retailers , contact Trident Information Systems for a demo. We are the LS Retail Gold Implementation Partner having a large team of experts and a robust record of accomplishment.  

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Trident

6 Ways How LS Central for Hospitality is Revolutionizing the Restaurant Experience 

Thinking of switching to LS Central? Do not delay! Get a reliable LS Central Partner in India and get started with the Best Restaurant Management ERP. Let us explain how it can revolutionize the restaurant experience. LS Central is a unified software solution for cafes, restaurants, and other foodservice businesses with a bigger perspective in real-time. LS Central is an extension to Microsoft Business Central, letting you process POS (point of sale), financials, supply chain management, operations, online channels, inventory, and customer loyalty within the same platform.   However, many businesses tend to rely on using multiple software but, they can end up causing complexities instead, such as:   Issues with integration and implementation.   Large restaurants have many vendors making management tough.   Establishing coordination with the software service providers.   Getting support and services of the software.   As the restaurant business expands or acquires new buildings the service provider might not upgrade its services for scaling.   Difficulty with providing on-premise and cloud solutions together.   You can replace all the multiple software solutions you are using now with a centralized solution. Get ready for more effective business operations and minimum waste. You can get a spot-on view of your business and make more sensible decisions with LS Central.   LS Central as a Revolutionary Measure   LS Central can do tremendous benefits to your business. With this centralized solution, you can manage the kitchen centrally, handle tables and optimize mobile POS. LS Central integrates your headquarters and restaurant operations with ERP.   Better Table Management   Use LS Central’s intuitive visuals and graphics display on every dining table depicted with different colors table availability, making guest management and tables a straightforward and error-free process. It further addresses the number of guests for registered tables and the staff they are currently serving. It ends up saving time and enhancing the overall dining experience.  Transfer orders or parts of orders throughout different tables or different sections of the restaurant quickly and easily. For instance, you can easily book tables from both reception or bars. Hence, allow easy order transfer across the restaurant.   Loyalty Programs   You can uniquely connect with your customers, identify them, and understand their likings and preferences. This way, it will be easier for you to create personalized services and products based on your earlier preferences. Your business sales swear by it. Additionally, the product’s upselling and cross-selling. Let your customers earn points on purchases throughout your channels. This will allow them to use these points as a part of their transactions or access exclusive deals designed for them. You can launch special meal deals or hold happy hours accordingly.   Data Visibility   With LS Central you can manage prices, ingredients, menus, the campaign offers, and manage all the data up to date on touchpoints such as websites and apps. Get real-time data on your operations, stock, guests at hand and optimize it on your analytics and insight. Create data-driven strategies to minimize waste and cut costs wherever possible, increase profit as well as customer loyalty.   Centralized Control   You can oversee and manage your chains from the headquarters, control prices, recipes, menus, and campaigns. also, trace staff performance and communicate with your employees. Analyze current costs and revenues and identify trends and potent opportunities. Access detailed reports and data in real-time and make more logical decisions. Configure your system to each region’s fiscal and region requirements.   Minimum Waste   Use real-time data to minimize waste and inefficiencies, with LS Central you can price your dishes accurately and extract maximum profit. Smartly order the accurate quantities and distribute them. You can ensure your customers receive exactly what they ordered. Speedup table turns and upsells growth. Optimize floor space with table bookings. You can also plan your meals and rationalize your ingredient ordering. Minimize manual work and scope of errors with automation. One of the best benefits of LS Central is using single software throughout the business.   Repeated Business   LS Central offers exceptional customer service while ensuring repeated business. You can make contactless payments and orders with a mobile POS or self-ordering device on the table. Your guest can customize their orders like adding or removing something according to their preferences. There will be an accurate display of allergens and ingredient data at the POS and self-ordering devices. Also, you can align menus and pricing to real-time demand. Your customers can order food either online or on their preferred services. Lastly, you can generate loyalty programs for you and your customers.   Conclusion   LS Central is a tool for revolutionary measures for a business. Trident Information Systems is a LS Central Partner in India, and have been serving many successful businesses so far. Being armed with 150+ technical resources, they have won multiple awards. For further queries or a demo contact us.  

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Trident

Cost Cutting Tips for a Greater Profit Margin with LS Retail  

When it comes to cost-cutting, many retailers might find it hard to process it without Retail ERP Software. Look for unified Retail Management Software that encompasses each area impacting immensely on costing like inventory management, warehousing, supply chain management, and so on.   As a retailer, costing is supposed to be on the radar. It depicts how well your business is doing and what changes you need to implement to avoid costing challenges. It is a matrix that needs to evolve consistently.   LS central is an extension to Microsoft Dynamics for Retail Industry offering a complete suite for retail business management. Hence busting common challenges retailers encounter such as:  Lack of Visibility: Visibility is the most important part when it comes to cost-cutting, lack of real-time data can lead to some confusion and drive over or under inventory purchase. It makes it harder to identify areas where you can potentially cut costs and lead to waste.   Competition: Neck-to-neck competition in retail is obvious. Due to many contenders and constantly changing customer demands. Everyone is striving to be better than one another. Adopting technologies to upgrade their services and get ahead of the crowd.  Brand Positioning: having an appropriate pricing strategy goes hand in hand with how you want to position your brand in the market. Sometimes it gets a little tricky since the customer can take it otherwise. For instance, lowering prices can leave an impression of having inferior quality, and the buyer does not take it seriously.   Improper Discount Planning: discounts must be planned very carefully. Indeed, they can drive customers in. However, sometimes it can turn the tables around. Stock clearance sales are ideal for discount implementation, but improper discount planning can lead to product quality suspicions. You might also end up drawing a discount-driven crowd or customers that do not provide repeated business.   How To Cut Costs and Boost Profit with LS Retail?  LS Retail is a Retail Management Software and an extension to Dynamics 365 for retail which provides a dynamic environment required to run a retail business. Manage your business centrally and get real-time visibility, keep tabs on your inventory and avoid overstocking. Embrace its features to reap maximum benefits   Centrally Manage Your Retail Business   Whether you run a single shop or own a multi-complex, it is of no concern. Have real-time visibility and control over your retail business with a Unified Retail Management Software. With automation, plan costing, and product pricing with accurate data analysis. Manage your business even if you have different chains in distinct locations. Ensure a free flow of information, save time, efforts, and costs which you would have otherwise on manually doing everything.   Cut Operational Costs with Mobile POS   Adopting a unified mobile POS that integrates sales, marketing, and inventory within a unified Retail Management Software can save you much more than a sole purpose POS. Apart from that, cut down on overtime and excess staff as much as you can. Avoid using tissues, extra bags, and excess packing as much as possible. A mobile POS helps you automate tasks as much as possible. You no longer must fill in data repeatedly. Most of the recurring transactions are automated, sparing your staff enough time to spend their efforts on other productive activities.   Get Real-Time Visibility  LS Retail provides The Best Retail Management Software you get real-time visibility essential to identify cost-cutting areas and strategize profit-boosting ways. Identify if you are overstocking your inventory. check if your technology has become obsolete and needs an upgrade. Spot operational areas are working insufficiently and need attention. Get real-time market analysis and figure out what is in demand, see if you are not excessively stocking the inventory that is not in demand.   Be Fast and Flexible with Omni-Channel   The Omnichannel provides enough flexibility for the customers to order a product online if available. They can review various products at the same time and decide whether they want it delivered to their home or would like to pick it up. Empowering your staff with a mobile POS leads to more flexible payment processing and better assistance to the customer regarding purchasing a product. Even if the staff is busy enough to process payments, the customers can still help themselves with self-checkout.   Utilize Predictive Analysis   Optimize accurate demand forecast analysis and generate better replenishment strategies. Cut time and efforts on order processing with rapid facilities, scan-based receiving and automatic put away, and inventory counts. This helps enhance store floor accuracy and improve overall store performance. You minimize waste and add up to the profit.   Generate Smart Loyalty Programs   Microsoft Dynamics 365 for Retail extension helps generate offers, deals, loyalty programs, and so on. Strategize discounts more smartly with accurate data analysis targeting customer behavior. Identify the right opportunity to launch a specific deal. Ensure customers provide repeated business.   Identify Waste Patterns    Identify the waste patterns and make necessary adjustments. Spot items that are not much in demand or not in demand at all. Reduce manual work and encourage your staff to optimize automation as much as possible. With a Retail Management Software you can get customer sales reports, manage inventory and identify the right product mix to meet the sales goals. Cut costs and save time with replenishment and standard stocks.  Select the Right Implementation Partner  Being stuck with the wrong implementation partner can cause you some serious financial damage. Not being careful enough can lead you to the hidden cost trap. Since this partnership lasts for up to five years, be careful with who you tie up. An ideal implementation partner keeps things crystal clear about their services right from the start. It is recommended to choose someone with years of experience and happy clientage.   Cost-cutting and boosting profit margin get easier with automation. Having a suitable Retail ERP Software such as LS Retail does the job perfectly. A complete suite offering every necessary tool within the same environment can not only optimize business operations but also cut unnecessary costs, giving your business a profit boost. Choose a

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Trident

Top Trends In 2022 That Retailers Need to Adopt to Transform Customer Experience.

A decade ago, customer service was the key differentiator between brands ahead of the price and the product. Fast forward to 2021-2022, exceptional customer service is the primary agenda for businesses today. Physical stores never craved in-store customer experience improvement like this post COVID-19 era of mobile shopping, eCommerce. Most of them have already adopted solutions like LS Retail ERP followed by POS Software Solution to help them through difficult post COVID times.   As things are getting back to normal, retailers are excited about the new opportunities that 2022 holds for them. In a study, about 74% of retail sales are expected to go in the favor of store shops. According to some studies – 86% of consumers are willing to pay 25% more for an improved customer experience   However, due to the given stress in the past years, customers have become abrasive and will not stand any friction. One unpleasant experience may drive one-out-of-three customers away from the brand they were loyal to. Because of which retailers have a mounted pressure of providing an exceptional and eccentric customer experience.   Retailers need to put frazzled customers at ease and build loyalty and engagement programs. Retailers need to reimagine their businesses for the new age of retail by integrating online as well as offline platforms and transforming their store experiences with a unified technology.   Other than that, retailers must follow some trends that can make a whole lot of difference in their business in 2022:   Integrate Online as well as Offline Channels  Customers being busier than ever demand next-level convenience while shopping. They need the facility to decide while to purchase from the physical store or from online. Retailers might use a unified software solution such as LS Retail ERP that integrates websites, applications, third-party applications, etc., and provides a convenient shopping experience. Let them shop whenever they want, whether they want to shop while traveling in the metro, or on a vacation, maybe while cleaning the living room also. Having multiple shopping platforms and enough shopping convenience ends up boosting sales.   Imagine how frustrating it will get for a customer if they travel all the way to a shop only to find their desired product missing. Inconveniences while shopping shoes away customers and they might not even want to come back. Make sure you update your product data online, so your customers can check it online so they can come to the store and collect it or get it delivered at home.   Smartly Plan Inventory   Plan your inventory smartly with the right technology. Avoid overstocking and understocking as both scenarios lead to profit drain. Retailers need robust data analysis to understand market trends and plan inventory accordingly and avoid increased costs, inventory imbalance, decreased employee productivity and ineffective decisions, etc. Forecast demands and tracks inventory status in real-time with Business Intelligence. Track each customer who contacted your business and understand the trend followed by the masses. In 2022, due to rapid changes in customer demands and trends, retailers need to plan smartly.   Understand Each Customer and Connect Emotionally  To thrive in the 2022 retail market, it is mandatory to connect with customers. Retailers should create loyalty programs, exclusive deals, promo codes, and other relevant offers for them. It is best to have a system that tracks customer data, understands their spending pattern and factors driving their spending through each transaction. You can even offer tailored deals for individual customers or divide them into segments and do the necessary. Either way, customers are happy. They will feel acknowledged and cared for and ultimately bond with your brand.   Offer Cashless Payment and Self-Checkout    Enable cashless payment options like debit, credit, and online payments. Also, enable checkout counters to bust long queues. Upgrade your POS to cloud LS Retail POS and integrate the front office to the back. Empower your employees with a mobile POS system that contains each product’s data and inventory reports. This way you can boost your employees’ efficiency and streamline customer experiences. For instance, a customer is having a tough time finding a specific product at your store. One of your staff can look that up in the mobile POS and guide the customer ahead.   Apart from providing excellent product quality, customers demand excellent services as well. It is no more a luxury but a requirement. Businesses can integrate online and offline channels, plan inventory smartly, understand customers and connect with them emotionally, and offer cashless payment options with a unified software solution like LS Retail ERP. If you are looking for an Implementation partner, you may contact Trident Information Systems. We are the Gold Microsoft Dynamics 365 and LS Retail Implementation Partner. 

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