Founded in 2006 by an Australia-return chef Nikhil Mittal, his father Mr. Vinod Mittal, Brother Mr. Nittin Mittal, Nik Bakers has rapidly ripened into a famous brand popular for its bread, cookies, cakes, and other mouth-watering delicacies. Chef Nik’s passion for freshly baked delectable and unparalleled designed products is the key component for its success.  His zeal and hard work paid off in the form of a successful venture that received awards such as Indian Restaurant Awards 2012, Times Food Awards, Times Food Awards 2013, and various medals.   Since Nik’s debut, they have strived to provide employment opportunities for women. 90% of its employees are women and 80% of them are new to baking when they join the company. Nik Bakers gives back to the community by sharing his love for baking.   As Nik began to expand, they noticed the inability of their current business management approach and decided to automate their operations. After conducting thorough research and considering various retail management software alternatives, they decided to use the complete LS Retail solution. Trident Information Systems helped them in implementing and attaining their desired outcomes.   Business Problems   Inefficient data due to juggling through different systems such as tally ERP (Enterprise Resource Planning), email, and spreadsheets.   Disparate systems demanded dedicated time and workforce.    Using different systems required regular maintenance and upgrades.  Legacy POS (point of sale) systems would not exceed their billing abilities.  Inability to see the real status of inventory at the outlets.  Supply chain planning was hectic and became a tedious task.  Unsystematic communication would disturb the replenishment process.   Their management approach was adding more costs.   Business Needs   A unified retail management solution that brings together every retail management tool within the same platform.   A POS solution that surpasses traditional billing systems and enables additional features.  A solution that requires minimal maintenance and upgrades without disturbing the business’s ecosystem.   Real-time inventory updates and tracking across all the outlets.   A solution that simplifies and automates supply chain planning.  A unified solution that cuts implementation and upgrades costs.    Solutions Provided by Trident Information Systems   Nik Baker’s core targets were customer satisfaction and product availability. It was getting hard for them to achieve this with their management systems. So, they decided to shift them to an all-in-one approach.   A unified front office and back-office solution for a streamlined business ecosystem.  Consolidated finance management to accelerate reconciliation.   Promotion and loyalty program management with reports on clients.  Recipe management for better cost controlling.  Real-time product availability tracking and updating.   Linked replenishment with the POS system to speed up the process.   Automate the planning process with POS.   Predictive sales forecast data with smart shipment planning.    Benefits to Business    After implementing the LS Retail solution, Nik Baker could witness enhanced business productivity. The solution delivered numerous benefits such as:   Financial reconciliation became faster with a consolidated finance management system.   Their working capital could free up and engage in other productive activities.   Witnessed a more rapid return on investment.   With sales forecast data, the business could manage its inventory better.   The planning process became a lot simpler, and the predictive sales forecast added benefits.   Replenishment did not require direct communication between employees any longer, instead, the POS system was efficient enough to manage it.   With reports on customer data, the business could offer more influential loyalty programs, promotions, and offers. Therefore, boosting sales.    Why LS Retail Solution?   When you implement the LS Retail solution, you can access a complete suite of all the retail management functionalities, while saving on your IT costs which includes software administration. In addition, it streamlines your overall business as everything is accessible on the same platform.    An all-in-one POS Solution   The Point-of-Sale solution outraces your legacy billing software. It assists your employees as a smart assistant helping view inventory availability and product details. The ability to work offline adds one more quality to it.   AI-Powered Recommendation Engine  Via an AI-powered recommendation engine, you can help your customer find products they are bound to like. The engine runs through your customer’s shopping history, understands their algorithm, and alters their recommendation list.    Automatic Replenishment with Forecasting   You can now purchase the right quantity of inventory and further distribute them to the stores according to their demand in a particular location using automatic replenishment with forecasting.     Loyalty Programs and Promotions  This system extracts customer data and turns them into actionable reports, which helps create effective loyalty programs, promotions, offers, and deals.   About Trident   Trident Information Systems is a global consulting organization that empowers businesses across the globe to transform and grow their business digitally. With a strong track of accomplishments, Trident became a Gold Microsoft Dynamics365 and LS Retail implementation partner. We are reinforced with a massive team of experts who deliver strategic consultancy, implementation services, and pre-built software solutions.  

Our Customer is a major Indian sweets and snacks manufacturer based in Nagpur, Maharashtra, India. The company has manufacturing plants in Nagpur, New Delhi, Kolkata, Bikaner. It has has its own retail chain stores and a range of restaurants in Nagpur, Kolkata, Patna, Lucknow, Noida and Delhi. Download Case Study

We enable the use of Enterprise mobility & IoT to grow their profitability, empower their salesforce & enrich their customer’s Lives. IT  is a major Indian sweets and snacks manufacturer based in India. The company has manufacturing plants in Nagpur, New Delhi, Kolkata, Bikaner. IT has its own retail chain stores and a range of restaurants in India, and international market . In contemporary times, IT’S products are exported to several countries worldwide, including Sri Lanka, United Kingdom, United States, Canada, United Arab Emirates, Australia, New Zealand, Japan, Thailand and others. Download Case Study

YASKAWA journey in India began with the business of PLC in1980 and AC drives in 1990 and steadily expanded to accommodate growing customer needs. Today, the operations span the length and breadth of the country, and India remains a central hub for our future goals, which is headed by dynamic team. Between 1980 and 2015 professional engineering services provider Yaskawa India grew at a rate that exceeded 67 percent, adding technical disciplines and practices that have helped Yaskawa India solidify its interdisciplinary approach. Download Case Study

“Post the implementation of Microsoft Dynamics NAV, we conducted a survey among our customers. And, the result was almost 100% jump in satisfaction levels with the company’s services.” GatewayRail provides multimodal logistics solutions across its various operational areas – rail, road, terminals and Inland Container Depots (ICD). It owns and operates a fleet of 21 trains and over 235 road trailers at its rail linked terminals. Playing in the logistics business, the company’s business success and growth is a factor of the visibility it has across its operations. Thus, warranting an integrated approach. Transitioning from a distributed IT set-up to a centralized system and powered with real-time data, GatewayRail not only ups customer satisfaction 100% but also gives management better control over the operations. Download Case Study

Utsav Fashion is a leading fashion e-commerce portal offering  personalized products across 33 product categories and has aover 5000+ designs in their  Design Library. Their value proposition revolves around giving the consumer the power and ease of purchasing Indian Ethnic Casual & Wedding wear  online. The key differentiators are—largest and latest product cataloge, great usability, 24X7 customer support, and favorable return policies for consumers. The journey of Utsav Fashion began in the year 2000 with the opening of our first wholesale and retail outlet in Jaipur, India. After the success of this store, Utsav Fashion launched its online store in 2003, never looking back since then. Download Case Study

BTW manufacturer of NAMKEENS , SWEETS , Chaats , had a business where shelf life was most critical. In most cases, the product is consumed before they can claim the receivables. They had to cope with specific challenges that go beyond the stand-alone distribution and manufacturing operations. Stringencies such as expiration dates, regulatory standards and special handling are just a few of the requirements that must be met. Download Case Study Download Full Case Study

Since opening its first branch in Defence Colony in 1986, Sagar Ratna has expanded and grown, becoming the preferred destination for South Indian cuisines across India. Today Sagar Ratna runs more than 90 restaurants, which include both company-owned and franchised outlets. In an ever-evolving market, Sagar Ratna believes in keeping customers loyal with constant innovations in its menu. Having won numerous awards in the hospitality industry in various categories over the years, Sagar Ratna continues to delight its customers with its authentic South Indian food cooked freshly many times a day. Download Case Study

Devyani International Limited (DIL) is the fastest growing company in the Indian retail Food & Beverage sector, with presence in 9 countries cutting across the Indian subcontinent, Nepal and Nigeria. Devyani International Limited currently has 300+ outlets of Pizza Hut, KFC, Costa, Vaango, Swensen’s, and many other brands. DIL‘s multi-format business includes quick service restaurants, fine dining, home delivery, catering and airport food courts. Looking for an efficient software system to back up company growth As all operations were managed through a legacy system, Devyani found it hard to control its outlets effectively. Download Case Study

In 2007 HSIL Limited expanded its business portfolio further and Hindware Home Retail Pvt Limited (HHRPL) was incorporated. HHRPL, a 100% subsidiary of HSIL Limited, launched brand EVOK a chain of large retail format stores, offering home interiors & décor merchandise. There are 18 EVOK stores pan India at present. Download Case Study

Relaxo Footwear, an avant-garde footwear manufacturer is a leading brand in India that used to focus primarily on wholesale distribution and exports. Planning the next spurt of high growth, it entered into company owned company operated (COCO) retail stores. Relaxo identified the need for an enterprise resource planning (ERP) solution with an integrated Point of Sale (POS) solution to streamline and remotely manage and control retail operations., Relaxo decided to deploy LS Nav with the assistance of a local Microsoft Partner. LS Nav covers transactions from POS to back office functions to consolidate business operations at the head office. After a successful deployment, the company saves significant person hours each month. In addition, it has seen a reduction in operational costs and high return on investment. Management control over stores has improved with efficient monitoring of sales and profitability data. This high degree of control gives the management confidence to open many more retail outlets. Download Case Study

With 35 watch boutiques across 10indian cities Ethos watch boutiques India’s largest chain of luxury watch boutiques. Ethos is an authorized retailer of over 50Luxury watch brands such as Omega, Tag, Heuer, Rolex, Cartier, Brieting, Redo, and Loginers Etc. Ethos brings to India the joy of luxury watch shopping by setting up India’s largest chain of fine watch boutiques. In 2003 they started with the first Ethos watch boutique in sector 8 Chandigarh and by 2011 they have 26 watch boutiques across 11 Indian Cities. Download Case Study

Muratec has introduced a wide range of textile machinery products, including the LINK CONER, automatic winder which can be directly linked to a spinning frame for high-speed and high-quality production of many types of yarn. The VORTEX spinning machine, integrate three processes-roving, spinning and winding. Other developments include labor-saving transport systems and group control systems through our FA technology. Muratec also supports the fashion industry by manufacturing comprehensive textile machinery for everything from yarn to fabric Download Case Study

Since its inception in 1995, Zavenir Daubert India has been at the forefront of the Indian Industry in creating awareness towards corrosion management and delivering solutions to mitigate the impact of this menace. In the endeavour to achieve a greater role in the Indian metal working industry, they  have recently partnered with Chemische Werke Kluthe GmbH to manufacture and market their large range of products and technologies in India. Kluthe’s leadership position in the field of metal working fluids and cleaners combined with the Daubert® corrosion protection technologies provides them the a very unique ability to serve their customers with metal working and protection products to cater to their metal working needs giving them greater productivity, quality and overall cost efficiency. Download Case Study

“We chose Dynamics CRM Online to address our need for MIS and data analysis for better decision making. We also wanted to provide a high level of support to our customers, who are demanding, and want continuous update about their application status.” A global, trusted education consultant, EGE Global offers an objective, expert assessment of a student’s unique educational needs. Download Case Study

Equipped with an exemplary finesse and expertise in the area of Consulting and Engineering, Rodic provides Advisory Services, Pre-Feasibility and Feasibility Studies, Detailed Engineering, Proof Checking, Value Engineering, Detailed Design, Detailed Project Report preparation, Construction Supervision and Project Management.

Sharda Motor Industries Limited is a fast growing automotive manufacturing company. With multiple disparate systems running across 12 manufacturing plants, it was becoming increasingly difficult for Sharda Motor to effectively manage its business After a thorough search, Sharda Motor opted to migrate to Microsoft® Dynamics™ NAV 4.0 with SP3 to enhance its business processes. Microsoft® Certified Partner, Trident Information Systems assisted the company in implementing the same. Today, the company is using Dynamics NAV to standardize its operations on a common technology platform, helping to improve inventory tracking and make more informed business decisions in real-time. Download Case Study

Stand alone systems for the different operations hindered Hasti Petro Chemical and Shipping, a logistics solution provider, from an end-to-end view of the business. Lack of real-time data availability not only created process inefficiencies, time and productivity loss but also made it difficult to plan ahead and drive future growth. Moving to Microsoft Dynamics, the company is now empowered with data to better control operations, leading to 100% increase in customer satisfaction Download Case Study

African Industries is a diverse West African Multinational with over 8,000 employees from more than 10 countries worldwide. The Group currently operates in eight different locations within Nigeria, and exports its products to other West African nations and is increasing investments in neighbouring countries. Its origins lie in trading soft and hard commodities imported from Europe and Asia. The Group’s presence in Nigeria is now entering its fifth decade. Investments in manufacturing commenced with the reforms instituted to support industry in the early 2000s as democracy was established. Download Case Study

Indian Renewable Energy Development Agency Limited (IREDA) is a Mini Ratna (Category – I) Government of India Enterprise under the administrative control of Ministry of New and Renewable Energy (MNRE). IREDA is a Public Limited Government Company established as a Non-Banking Financial Institution in 1987 engaged in promoting, developing and extending financial assistance for setting up projects relating to new and renewable sources of energy and energy efficiency/conservation with the motto: “ENERGY FOR EVER”. To give financial support to specific projects and schemes for generating electricity and / or energy through new and renewable sources and conserving energy through energy efficiency. To strive to be competitive institution through customer satisfaction. To maintain its position as a leading organization for providing efficient and effective financing in renewable energy and energy efficiency / conservation projects Download Case Study

Our Customer is a major Indian sweets and snacks manufacturer based in Nagpur, Maharashtra, India. The company has manufacturing plants in Nagpur, New Delhi, Kolkata, Bikaner. It has has its own retail chain stores and a range of restaurants in Nagpur, Kolkata, Patna, Lucknow, Noida and Delhi. Download Case Study

With so much of the business riding on Portal, it became very important for E-Commerce Retailer to be able to get the most it could out of the application. There were four key improvements they wanted: lower costs, increased agility, ability to scale, and higher availability. Moving to the cloud addressed all four of those. They considered several cloud providers and eventually it became clear that moving to Microsoft Azure was the best bet. “We had an existing relationship with Microsoft and adding Azure to our services portfolio allowed us to strengthen our relationship and realize  synergies across the entire Microsoft portfolio.” Arvind puts it this way, “Our plan to move NAV to Azure has allowed us to be more cost competitive while at the same time has improved our ability to be more responsive to new business requirements.” Processes that used to take weeks are now completed in just a few days. Furthermore, changes in infrastructure are much more agile than before. Download Case Study

Thar Dry Port is part of HPCSL’s , A Very well connected to the hinterlands through Road & Rail; the ICD is one of its kind in providing the flexibility of container movement by Rail and Road respectively. The uniqueness of the setup is its existence as the first privatized ICD in the state and country as well. They offer efficient and cost-effective cargo consolidation, warehousing, distribution, container storage and container repair services to meet the logistics needs of manufacturers, global retailers, consolidators and forwarders, shipping lines and container leasing companies. Download Case Study