retailers employ application of iot in retail, customer interaction, monitoring of various goods and services, and inventory management. The current research concentrated on customer service, client experience, and purchase satisfaction from the customer’s point of view.
IoT (Internet of Things) technologies are becoming more prevalent to assist shops in customising the shopping experience. High-speed and low-power communication advancements help these developments.
Phone detection is made possible by IoT technologies. Dynamic pricing, personalised offers, and customised goods and services are just a few of the personalised experiences that retailers will be able to give their consumers in the future thanks to the data that is collected in-store.
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