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ERP Software for Retailers.

Is your Retail staff unhappy? Here is How to Fix it.  

Retail ERP Software /

One of the most critical factors that businesses consider when it comes to customer service is the quality of their employees and the technology they use. Many big retail brands prefer ERP Software for Retailers. However, a poorly-staffed retail store can lead to a customer dropping out of their shopping list. According to a study conducted by PricewaterhouseCoopers, 32% of consumers will stop buying from a brand they love after one bad experience.  After a customer has left a negative review on social media, their friends and family might also follow suit. This could lead to a few more people dropping out of the shopping list.  As an employer, you can also take various steps to improve the quality of your employees’ work lives such as implementing a Retail Management System Software. These include implementing policies and procedures that will help improve their engagement and job satisfaction.  Some of the common problems that can affect the performance of your employees are poor communication, absenteeism, and poor performance. To avoid these, there are a lot of things you can do. But let’s discuss some problems and their best possible solution.   #1 Problem: You Lack a Proper Set of Rules  Have you set stable rules for your employees? Do you have certain rules to train your new staff? Does your new set of staff know what is expected of them? You must disclose what they are expected to do and how they must behave. How they can resolve common customer queries and escalate issues wherever required, and how they must use your Store Management Software  . They must have easy access to the rules of conduct to remind themselves how to react.   Training your staff about the rules of conduct may feel tiring but it is essential. Your staff feels confident if they know what is expected of them and how they must behave in a certain situation. Moreover, it also supports consistent customer service.   Solution: Retail brands are creating simple sets of rules and many of them are even using ERP Software for Retailers which helps them set and manage their rules of conduct. One such software is LS Retail Software Solution.    #2 Problem: Your Employees Feel Left Out  One of the most common factors hampering your staff’s efficiency is not feeling a part of the group. Some research reveals that staff who have a best friend at their workplace tend to work seven times more efficiently. People in a team have a strong sense of shared purpose, rely on each other, and share responsibilities and achievements. The secret is to create a connection that exceeds your work time.    Solution: Build team spirit among staff. Engage them in activities requiring teamwork such as drumming, sports, yoga, etc. Anything that needs collaboration will work. For those working remotely, you can create spaces for collaboration, followed by some informal moments where your staff could chat and share common interests.   #3 Problem: Lack of Official Channel of Communication   How many times did you have to call your employees frantically to find out about the last-minute update? Have you witnessed employee(s) gathering in front of your cabin to find out if their time-off requests have been accepted, or probably you have lost them? There will be many instances where communication plays a massive role. Inefficient communication will only lead to chaos. Hence you need to implement a technology that supports a strong communication medium.   Solution: The best ERP Software for Retailers includes tools that support effective communication. A space where employees could connect and share information in real-time is a must-have these days. One such Software for Retail Shop is LS Central. This Retail Software is Microsoft-driven and provides tools such as Teams and outlook where employees can communicate with one another via quick chats and emails.   #4: Inability to Optimize Your Workforce  Your employees have to fulfil a task even if they feel bored. At some point, all employees are guilty of not being able to optimize their staff efficiency. For instance: Linda is good with kids, maybe she should manage the kid’s section. And John is very organized, he must be assigned the responsibility to arrange the items received. Another issue can be time: you may need more than two staff at a POS station. You can save your efforts and resources with the right ERP Software for Retailers.    Moreover, your staff can do a lot more with the right technology in hand. For instance, empowering your employees with a Retail POS enhances their customer service twofold. Further, you can take some time to understand your staff’s skills to assign the perfect task to them. You can store your staff detailers in your ERP Software for Retailers and use them for the best situation.   One of the key solutions is to implement ERP Software for Retailers which helps you optimize your staff, provides tools for adequate communication, and sets and manages rules for consistent conduct of workflow.   LS Retail is a unified Store Management Software. Driven by Microsoft, it provides all the tools necessary to run a smooth retail business followed by Azure security. If you are looking for LS Retail Implementation, you can contact Trident Information Systems. We are a Gold Microsoft Dynamics 365 Implementation Partner and LS Retail Diamond Partner. Many famous retail businesses have leveraged our ERP Software for Retailers and thrived in the industry. Contact us for further information.  

Is your Retail staff unhappy? Here is How to Fix it.   Read More »

IoT for Retail

Boost Sales By 60% in Your Retail Store with IoT! 

Smart Retail IoT /

All industries have been riding a wave, and the retail industry is not untouched either. The ongoing pandemic can be a primary reason for it. Amazon.com managed to have 2 billion monthly shoppers in 2019, which later increased to 2.3 billion in 2020, and 2.88 billion in 2021. There is a staggering scope of rapid retail growth in the digital era. Businesses are now using IoT for Retail and incorporating it into their operations. However, changing customer demands, online shopping risks, obsession with excellent quality delivery services, lack of tech fluency, etc. are some factors stopping retailers from implementing Smart Retail IoT.   There are plenty of opportunities Retail IoT Solutions have to offer. But first, let’s see how it works.   How Does IoT for Retail Work?  Internet of Things is an internet extension for devices, physical objects, and people. It offers a variety of services to production plants, healthcare, retail, etc.   Given below are the most prominent applications of IoT. It will give you an idea of how this technology works in a given space.   Data gathering and sharing: IoT Retail devices, products, and the environment using sensors to gather, analyze, and share data. This data gives essential insights into a product lifecycle and allows decision makers to make more logical decisions.   Actions based on collected data: when integrating IoT with a machine or a retail store, it works efficiently and effectively based on the data it collects. It targets efficiency, sustainability, and resilience.   Due to the unmatchable potential of IoT for Retail, thousands of applications are already developed and many more are yet to come. After implementation, they have shown a 100% success rate so far.   Retail IoT Solutions for Customer Experience Optimization?  Incorporating IoT for Retail Industry with customers helps understand customer behavior and build a stronger bond with them. Moreover, it takes their grievances into account and helps improve after-sales services, cutting short customer journeys, and enhancing the maintenance process. Given below are some tips to extract the best out of your IoT Retail Applications.   Personalized Communication   IoT for Retail is a great platform for strengthening communication with customers. With updated knowledge of their shopping journey, habits preferences, and grievances, retailers can create customer-centric policies to ease their experience.   By incorporating IoT in Retail, your content team can strategically hyper-segment customers based on their preferences, choices, spending habits, and other factors. You can implement segment targeting marketing to lure customers in. Moreover, you can help customers get a personalized experience, help them find a product, or create different sections in your store for them to have a smooth experience.   Product Usage Optimization   With all the data collected by IoT Retail Device, you can use it to improve maintenance services, features of a product, or add a new feature to the existing products. Keeping up customers’ perspectives can help you launch new products, outshining the old ones. Since all the data is lined up on the server, you won’t need to engage your research team.   Predict in-store Wait Times  Customers are becoming impatient and don’t want to wait for too long in lines. This trend escalated during the COVID-19 pandemic. Waiting in line didn’t just frustrate them anymore but increased the risk of getting infected.   Thanks to IoT for Retail Industry, retail stores can now estimate how much time the employees will spend per customer. This way, the store can distract customers with fun activities, or tell them about their ongoing offers. This leaves enough time for employees to efficiently manage the traffic.   Product Delivery Status Update  During the pandemic, the demand for delivery surged which further mounted more pressure on a company’s delivery services or third-party delivery services. Thanks to IoT for Retail which allows you to update customers about their delivery status and estimate delivery dates via texts or emails.   Benefits of IoT Your Retail Store Can Experience   There are plenty of advantages of IoT you can experience in your retail store:   Cutting Loss and Waste  IoT for Retail integration into retail operations lowers expenses related to product loss and waste. The inventory and delivery operations are given an extra layer of traceability and visibility by smart retail IoT apps, which also improve accuracy and enable predictability.  Staff Optimization  IoT Retail Analytics aids employees in making proactive choices and modifying their shopping experience. Managers may gain a deeper understanding of client journeys by using cameras, retail sensors, and monitoring technologies along with advanced analytics. For example, they can see an impatient or perplexed consumer or determine why a shopping trip was abandoned. IoT retail analytics aid employees in making proactive choices and modifying their shopping experience.  Optimizing the Positioning of Goods  Thanks to thorough reports based on the data collected by sensors, IoT allows shop managers to discover premium retail spaces, test the placement of various goods in those regions, and determine the most effective layout.  Improved Retail Tracking and Management  IoT for Retail enables store managers to keep track of the count of items in their inventory and on the shelves to timely replenish stocks. Additionally, technology may assist in automating taxation and financial administration, lowering the likelihood of errors and associated expenses.  If you want to implement an IoT device in your retail store, you can contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Partner. Our 200+ technical experts are more than happy to bring your business to the top. If interested, Contact Us Now.  

Boost Sales By 60% in Your Retail Store with IoT!  Read More »

ERP Software for eCommerce

How can Charity Retailers Select the Right POS and Unified Software Solution? 

Retail POS Solution /

Making the move or upgrading to a new version of Retail POS System or ERP Software for eCommerce affects every area of a retailer’s company. It can be much worse for charity merchants, who must account to their patrons for their running expenses. They must be able to justify any additional investments made to meet the increasing administrative load they currently confront, even if it is one of their largest expense centers.  But there is no longer a choice to do nothing. Charity merchants cannot afford to cling to antiquated procedures and outdated technology as they struggle to stay viable and deal with issues like multi-channel stock management, retaining supporters, and obtaining the largest gifts from frugal customers. The most discerning understand that the proper Retail POS Systems and Retail ERP software may relieve their pain. Several well-known charities, like Sue Ryder, Ten Thousand Villages, and the Royal Horticultural Society (RHS), have made the switch.  Ralph Larcombe, the manager of Sue Ryder’s EPOS systems in the United Kingdom, stated that the organization’s sole purpose in being there was to make money to fund its healthcare department and do good deeds. Therefore, getting value for their money was crucial to them when choosing a new IT system.  Sue Ryder chose to upgrade to the most recent version of LS Retail Software Solution. Their trustees reviewed the business case to ensure that the initiative would produce the anticipated return on investment (ROI). The organization is now benefiting from automated replenishment, improved data administration, intelligent reporting, and a simplified till that requires less training for new volunteers in terms of saving money and time.  How can ERP Software for eCommerce Manage Every Aspect of Your Charity Retail Store?  You will eventually lose sight of which parts of your business are doing well and which aren’t if your data is stored in silos across many databases and your channels don’t connect. Because of this, charity retailers want ERP Software for eCommerce that gives them a clear picture of their data, complete control over their business, and real-time data on goods, sales, and customers for all of their physical and online stores.  LS Retail Management Software is now used by the UK charity RHS to power several retail sites. The software is used by the corporation to handle its supply chain, sales orders, order fulfillment, and finance for its retail and sales operations. RHS is equipped with all the tools necessary to manage:  Retail Activities throughout the garden centers.   Finances, except charitable finances.   Inventory, e-commerce sales, gifts, and books.   Events.   Data on products, customers, and sales.  How Does it Help You Manage Volunteers and Employees?  Charity shops by definition have a high worker turnover rate. The majority of retailers often use volunteers of various ages, who must be recruited, employed, instructed, and managed. Therefore, having cutting-edge Retail Point of Sale Systems that is simple to use, need little training, and can simply organize employee schedules is a priceless tool for your nonprofit organization.  A straightforward and easy-to-use Point of Sale System was important to Sue Ryder when choosing a new retail system.  EPOS Systems Manager Larcombe remarked, “Having a till that is straightforward, transparent, clean, and easy to use, is of enormous importance to us. After a brief 45-minute training session, the volunteers at the Sue Ryder stores—some of whom are seniors without any prior retail experience—can use the till with ease. Our volunteers may practice without actually doing transactions in the training mode on the LS Retail till, and they often pick it up pretty fast.”  How Strong Business Analytics and Embedded Power BI can Provide Better Visibility?  Do you fully comprehend what is occurring throughout your network of charity shops? Data analytics may be useful, especially for the price and assortment optimization, if you want to quickly identify the goods and places that are generating the most money and where you should take action. Although you may add these sophisticated features to your Retail Management System, it is more cost-effective to have them integrated into the ERP Software for eCommerce as opposed to using a separate software solution that you’ll need to operate, pay for, and keep up to date.  Managers at Ten Thousand Villages now have far better visibility into what is happening thanks to clever ERP Software for eCommerce and a centralized source of data. They can act on opportunities and fix problems in real-time, even on the busiest retail days, thanks to a Power BI dashboard that pulls data straight from the Retail ERP. Hence improving sales performance.  Today, a lot of charity retailers work with ERP Software for eCommerce such as LS Retail Software Solution. If you want to implement this solution, you can Contact Trident Information Systems. We are Microsoft Dynamics 365 Gold Partner and LS Central Diamond Partner. With a strong track of accomplishments of 22+ years, we have partnered with various renowned businesses across the world.  

How can Charity Retailers Select the Right POS and Unified Software Solution?  Read More »

AX to D365 Upgrade

Why Should You Upgrade from Dynamics AX to Cloud? 

AX to D365 Upgrade /

Relying on outdated technology pushes you back in the race. You become incompetent and your rivals make money out of it. Many businesses postpone upgrades as they feel uncomfortable shifting to modern technology. However, little do they realize that they are pushing themselves back. Businesses working with AX fear the same discomfort and tend to postpone the AX to D365 Upgrade.  One of the major reasons why it is recommended to Upgrade AX to D365 Finance and Operation is the end of its lift support. Many of the AX versions are already out of support and a few have extended support till January 2023. Hence, it is best to hurry up and Upgrade AX to D365.  Other Reasons for AX to D365 Upgrade   Lack of suitability for large-size businesses. It may not even be a good match for small-sized businesses either.   Despite being comprehensive, its dependency on partner channels and ISV may add time to the deployment, hence increasing the total cost of ownership.  Software as a Service (SaaS) and cloud ERP options have a limited reach which can increase costs if partners are hosting the software.  Hence, it is clear that AX is not suitable for every business size, unlike Microsoft Dynamics 365 Finance and Operations. It is not as scalable as a growing business may need and may even become expensive at times.   Dynamics 365 Finance and Operations is both cloud-based and on-premises. Hence, you can choose the solution you prefer. However, cloud-based solutions are more convenient, flexible, and agile. For instance, in an on-premises solution, your data is backed up in a local server, when you feel like increasing your storage, you will have to install a new server from scratch. But in the cloud, all you have to do is push command and your storage shall increase. Furthermore, it is easier to manage cloud storage than a local server.   Other benefits you can experience with Microsoft Dynamics 365 Finance and Supply Chain include:   High-end Security: D365 ensures high-end security from hacking, malware, viruses, and other threats. Contrary to the old beliefs, the cloud has now become more secure than ever as its credentials are continuously monitored and attacked by Microsoft 24/7. With over 3000 security experts by Microsoft, you can assure bank-level security.   Low Cost of Ownership: When you no longer have to invest in hardware, maintenance, service management, staff training, and upgrades, imagine how much you are saving. With AX to D365 Upgrade, your cost of upgrade with a limit to testing and validation, hence removing every other IT-centric work. You do not even have to re-train your staff after an upgrade except for new features if any.   Remote Accessibility: one of the major benefits of AX to D365 Upgrade is its remote accessibility. Upgrading to a cloud-based platform allows accessibility on any device. Since your business apps are standardized by Microsoft, they can function seamlessly with a single sign-on and are integrated out of the box.  Effortless Latest Version Installation: As soon as you leap to the cloud, any subsequent platform will be automatically updated every three months. The application on the other hand will update every six months. Dynamics 365 provides update reminders from 7, 15, 30, and 90 days before the upgrade. You can even postpone upgrades by 12 months from the release date. Minor upgrades take place without disrupting your business operations, and for major updates, you will be updated prior.   No/Low Training Required: Since Microsoft uses the same functionalities, you do not have to spend much time learning the software. You can start working right away and boost efficiency at the same time. The core business logic you use has been transferred to Dynamics 365 Finance and Operations, but the interface is updated.   Adaptability: AX to D365 Upgrade gives you enough flexibility to mix match apps and personalize your experience while increasing profitability. The best part is that the user experience of these apps is equally intuitive. For instance, you can leverage sales and field service along with Dynamics 365 Finance and Operations providing the ultimate growth platform.   Upgrade Dynamics AX to D365 and ensure the most agile, flexible, and secured features. If you wish to for an upgrade, you can Contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Partner. 

Why Should You Upgrade from Dynamics AX to Cloud?  Read More »

Restaurant Management Systems

Facing Labor Shortages? Use This Technology to Overcome It! 

Restaurant Management ERP /

In the past couple of years, the hospitality industry witnessed a brutal time where they faced labor shortages and their current Restaurant Management Systems failed to comply with their sudden needs.   According to a survey by UK Hospitality, in the UK alone, a quarter of pubs, restaurants, and hotels were forced to shut down due to a lack of workforce. A similar picture can be seen in Asia. Labor shortages overpowered economic growth in Japan, Singapore, Malaysia, etc. In Canada, about 80% of food service business owners face a hard time hiring kitchen staff, and 67% can barely fill bartending, serving, and hosting profiles, as per a report by Restaurants Canada.   A New York restaurant owner Phillippe Massoud believes that if it doesn’t rectify immediately, it may end up damaging the entire industry. He further elaborates that they are not fully operating their business due to labor shortages, and if this continues, this will hurt them in the near future.   While some businesses have no other choice but to shut their business, there are food service operators who deploy Restaurant Management Systems to fill labor gaps. They connected their Hospitality Management System Software with the front and the back office to speed up operations with less workforce. The results were impressive and many of them could get back on track with the help of Hospitality ERP Software.   How to Use Restaurant Management Systems to Fill Labor Shortages?  In emergencies like this, technology feels God sent. Given below are some tips to get the most out of Restaurant Management Systems while filling labor shortages.   Connect Front House and Kitchen   When your staff can access the data, they need in just a second, it increases their efficiency multiple times. For instance, you can install a Restaurant Management System that connects POS with the kitchen, and the servers no longer have to run back and forth from the table to the kitchen. Instead, they can simply send the order right from the table, using POS, to the relevant kitchen counter. They can further check if the steak is ready or being prepared in real-time. Since everything is connected in real time servers can also check if the fish of the day is still available.   Results? If you may wonder? Your staff becomes more efficient and gets work done in 10 times less duration.  Release Staff Stress with Real-Time Accurate Information.  Waiting tables are often hard to manage. It’s a series of running back and forth from the kitchen, relaying data between the chef and the customer, and most probably dealing with mistakes and angry customers. Everything adds to stress.   With Restaurant Management Systems like LS Central, staff can access real-time information about available dishes, their ingredients, and the preparation status of a certain order using a POS System. Therefore, your staff will spend a lot less time providing details to the customers. This type of visibility helps reduce stress and boosts job satisfaction among staff.   Ease Training with Unified Hospitality Software  Training becomes a headache for those using multiple Restaurant Management Systems. They will have to train different members on specific systems, and sometimes have to train different people on multiple Hospitality Software. This way, the entire process becomes time-consuming, costly, and complex for staff.   Instead, if you use a single platform that connects all your business operations, the training will no longer be costly, tedious, or complex. If your Hospitality ERP allows you to design your Point of Sale Systems, you can make training even faster. This will especially become easier for employees who are already familiar with your brand.   Let Customers Serve Themselves  A survey from Tillster reveals two out of three people (about 65%) customers say they would prefer a restaurant that allows self-serve options.   This is good news for restaurants. Self-services such as kiosks, tablets, and online ordering means you require fewer people on the floor. These solutions are ideal queue busters – an infamous cause of customer interest fallouts and even walkouts. Studies have also revealed that customers spend more at a kiosk than when they order with a human server.   Optimize Labor Usage and Scheduling   Planning shifts can be laborious and time-consuming. If done manually, you are more likely to end up with too many or too few staff in a shift and finish above a month’s budget. This is not the case with smart staff management software like LS Retail Restaurant Management System. The Restaurant Management ERP helps you, schedule staff that works for you and your team, considering multiple factors such as sick days, number of guests, employee vacations, cost, etc.   Restaurant Management Systems play a huge role in managing your food service business during the labor shortage. Technology like LS Central offers a unified platform to manage all your business operations on the same platform. If you wish to implement LS Retail Hospitality Solution, you can Contact Trident Information Systems, LS Central Diamond Implementation Partner, and Microsoft Dynamics 365 Gold Implementation Partner. 

Facing Labor Shortages? Use This Technology to Overcome It!  Read More »

Microsoft Dynamics Business Central

Why is Business Central the Best ERP for the Automotive Industry? 

ERP for Automotive Company /

The automotive industry is one of the hardest industries to handle. With cutthroat competition and having to manage different vehicles, their spare parts, and their alternatives while keeping tabs on each at the same time is a pretty expensive affair. However, With the help of an Automotive ERP like Microsoft Dynamics Business Central, you can easily manage your entire business on budget.   The automotive industry is bound to face challenges that can affect the overall business environment, especially due to COVID-19, such as manufacturing shutdowns, low vehicle sales, disrupted supply chain, change in customer behavior, and so on. But with Businesscentral, you can spot potential threats and make strategies on time.   Dynamics Business Central is an all-in-one ERP solution that can help your automotive business to resolve such challenges and enable a business ecosystem that promotes:   Comprehensive customer history.   Price configurations.  Upgraded communication with clients.  Healthier supply chain management.  Machine-driven data consolidation.  Multi-brand assistance.   Live to track of items.  Transparent service process.   Massive integration abilities with barcode readers, mobiles, printers, e-commerce sites, etc.   Evaluation of different KPIs.   The user can optimize this ERP in the given areas:   Car dealers and importers   Vehicle importers and dealers   Heavy vehicles  Rent-a-car shop  Repair shop  Spare part dealers  Why Would You Choose Microsoft Dynamics Business Central for Your Automotive Business?  It is a critical decision to choose an ERP for Automotive company. Such companies look for more than the integration process while expecting a great standardization level from an ERP. These standards and business processes surrounding EDI add up to a substantial part of these systems.   Therefore, when an automotive business aspires to receive high-quality service internally, it must choose Microsoft Dynamics Business Central. Its tools can help you better with after-sales services and distributor-related operations.   Being recognized as the Best ERP around the world, Dynamics Business Central streamlines your operations by going paperless and automating almost every aspect of your business. You can easily identify your KPIs visually via Logistic format and customize a framework to reinforce new opportunities.   Microsoft Dynamics Business Central moves to the cloud fast and enables security, easy deployments, and updated business modules.  It endorses complete control over the business, live vehicle, and product tracking as well as focuses on customer service quality.  It also detects problems efficiently and maintains the standards set by the firm.  It supports effective inventory management with the help of its inventory management tools.   Optimizes supply chain and facilitates centralized control and production planning. It boosts visibility across the production operations.   Strong and accurate analysis aids in making more logical decisions.   Robust Financial Management system ensures accurate transaction reconciliation and financial reports.   Its service management ensures excellent after-sales services to the client while effectively handling their needs and demands.   The Order Management System enables visibility of the orders by customers and analyses their purchase history.   It helps maintain your automobile and integrates your channel of communication.   Microsoft Dynamics Business Central delivers a set of robust tools within the same platform, specifically designed to handle your industry resulting in better coordination among departments. It shows your business with various other benefits.  Low-Cost Ownership   If you want to manage your cash flow, deploying Dynamics 365 Business Central can work in your favor. Embrace the benefits of a Cloud ERP, such as low-cost infrastructure, no maintenance or upgrade cost, etc. Its monthly subscription abolishes the need to invest a massive upfront cost while ensuring enough flexibility to manage your cash flow accordingly.   Centralized Data  Microsoft Dynamics 365 collects every data in your business and stores it in a single database which can be shared throughout the departments. Therefore, your data is always in a safe place that is constantly updated. It also helps with decision-making as the same data is shared throughout the organization. Pre-installed dashboards allow you to access data analysis and reports fast. You can use this linked data (accounting, finance, sales, purchases, and inventory) to promote your organization’s growth.  ERP and CRM on the Same Platform   Apart from being an ERP system, Dynamics Business Central delivers CRM on the same platform, which records every transaction with your customers and supplies insights into cross-selling and up-selling, and renewal potential throughout the sales cycle.   Warehouse and Supply Chain Management  This is one of the most useful capabilities of Microsoft Dynamics Business Central. Predictive stock replenishment helps boost your supply chain efficiency automatically. As it can automatically create purchase orders based on predicted stock-outs and sales projection, your supply chain becomes more resilient. You can also perfect templates and find the ideal arrangement of goods in your warehouse.    Flexibility  This solution allows your employees to access your business data and accelerate decision-making, thanks to cloud computing. You can manage your company from anywhere, anytime. You have enough flexibility to support remote work for your employees without having to bear any production loss.   Microsoft Dynamics Business Central is renowned as one of the best solutions for the automotive industry in the world. Credits to its robust and flexible tools, services, and subscription plans. It scales with the business and keeps it up to the latest technology. If you are looking for a Business Central Partner, you may Contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Implementation Partner.

Why is Business Central the Best ERP for the Automotive Industry?  Read More »

LS Retail ERP

How Can Supermarkets Reduce Food Waste?

Retail ERP Software /

Have you ever realized how much food your business is wasting every year? Probably more than you realize! It contributes to the waste management burdens on a significant level globally. According to The United Nations Food and Agriculture Organization, wasted food costs add up to US$936 billion a year. It is burdening the food management system and causing major threats to global issues like climate change, pollution, and biodiversity loss. The UN is urging countries across the globe to cut the waste in half by 2030. ERPs (Enterprise Resource Planning) like LS Retail ERP have proven itself to be effective in tackling this situation. It is recommended to contact LS Retail Gold Partners as they are backed up with a strong track record.   It is shocking to note that the United Kingdom alone is throwing away food that makes up to 190 million meals a year. The edible surplus is going into animal feeds, landfills, or plants.   Food wastage is a global issue that needs to be tackled as quickly as possible, but it also needs a balancing strategy as well. By their very nature, supermarkets tend to stock up varied materials with different shelf lives and end up throwing up food that is no longer considered fresh. They need to find a suitable solution to guide them in buying relevant items in relevant amounts while fulfilling customer demands and providing fresh material at all costs.  We have compiled a list of solutions for you to minimize waste as much as possible.  #1 Manage Expiry Dates Properly   One of the major factors leading to food waste is expiry dates. It has been estimated that 87% of food that is wasted from grocery stores is because of them having to dispose of expired products.   The first thing that the stores can do is to educate their customers about what exactly the expiry date means. Many consumers do know the difference between sell-by, used-by, and best before dates. However, there are still people who are confused between them. Thus, supermarkets can assist buyers by standardizing this information while addressing it to their customers in clear and simple formats.   Supermarkets are also inclining towards software such as LS Retail ERP that can track expiry dates and help them create discounts and exclusive offers on individual items that are about to expire, so they can be sold while reducing food wastage. Tools like Dynamics Pricing grab customer attention and encourage them to purchase near-to-expire items over fresh products.   #2 Analyze Waste Patterns with LS Retail ERP  LS Retail ERP specialized in collecting and analyzing waste. Even Grocery stores these days are realizing the importance of collecting data from different touchpoints like their eCommerce site, vendor data, smart shelves, and loyalty programs. However, there are still some who prefer to operate on spreadsheets or paper printouts. By doing so, they miss capturing essential data which could deliver special insight to boost their efficiency and profit at the same time.   By optimizing demand planning and advanced data analytics solutions, they can use the collected and big data to predict demand, identify waste patterns, and order exactly the amount they need.   #3 Shift to Modern Appliances   According to a study conducted by the International Energy Agency (IEA), the grocery retail sector sucks up to 2% of the globally used energy, which is even more than what data centers across the world consume. Energy and asset monitoring solutions throughout the stores play a key role for engineering solutions worldwide food system (which is under massive pressure)  The key challenge is to maintain food quality and safety while using the least amount of energy. Modern refrigerators can help significantly with this as they are reliable and keep food at the current temperature. LS Retail ERP can take this a step ahead with its essential and actionable insights on how to enhance energy performance.   FAO declares that over the past 5 years alone, ERP Solutions have managed to save up to US$37 million (about $0.11 per person in the US) by reducing food waste.   #4Train Your Staff to Cut Food Waste   The food and packaging damage is most likely to occur during the transition phase. One of the most common mistakes that staff members make is to place heavy objects right over the easily breakable or easily bruised produce such as eggs and fresh fruits. This can end the writing of the entire box of fresh produce. This affair is very costly.   Food retailers can avoid scenarios like this by professionally training their staff. Getting staff on board and introducing methods to curb food waste can bring a meaningful change.   For Instance, in Germany, Metro Cash and Carry staff is trained in all aspects of food safety and hygiene while storing, processing, and storing. Thus, reducing loss of food and a greater volume of marketable products.   #5 Donate the Surplus   One of the best things supermarkets can do to reduce food waste is to donate their surplus for human consumption. In the UK, the top ten supermarket chains are donating less than 6% of their surplus for human consumption.   A representative of Tesco, the UK supermarket that gives away the highest surplus of its surplus food quotes “We first published our food waste data in 2013 and believe that only by understanding the hotspots can we reduce waste” then he also mentioned “Our priority is to reduce this surplus through optimizing our forecasting, ordering and ‘reduce to clear’ processes. Our target is that no food safe for human consumption will be wasted and [if you deduct 16,497 tons sent to animal feed and 9,661 tons given to colleagues] we are now 77% of the way there.” To achieve this, they used LS Retail ERP.   Conclusion   The world’s food issues need a radical solution throughout the supply chain. Using technology like LS Retail ERP can track inventory and its expiry date as well as provide meaningful insight to help you reduce waste could bring a significant difference. This Retail Management Software is one

How Can Supermarkets Reduce Food Waste? Read More »

Software for Retail Shop

Pop-up Stores: An Excellent Medium to Grow Customer Engagements

Retail ERP Software /

Big retail brands like French fashion Sézane are including pop-up stores in their strategies. They understand the need to physically connect with customers. With the help of Software for Retail Shop, they can easily get insights into their customers and create strategies to connect with them on a physical level. This is what Sézane did.   How did Sézane’s Pop-up Store Become a Hit?  They attracted a massive crowd in Los Angeles and asked them to check out their new launches in a pop-up store called Residence. The store displayed Sezen’s stylish collection, along with other French brands such as Bien Aimé perfumes, Ysé Paris swimsuits, and a children’s collection made in collaboration with Bobo Choses.   They also invited customers to special events like shirt embroidery and bag personalization workshops. The aim was to bring Paris’s retail store experience to the US market. For Sézane, it was a great opportunity to grab customers’ interest before establishing a permanent store.   Pop-ups for eCommerce Stores and Future Eco-conscious Shops  Pop-ups have also helped retailers to try out new locations. It is also benefiting online retail stores. With the help of Software for Retail Store, it gets easy for them to find the most suitable locations for their pop-ups. Many use the Best eCommerce Platform 2022: LS Central. Pop-up stores are a great medium for retailers with no physical store, to connect with customers physically and allow them to experience the touch and feel of the product.   Another interesting use of pop-up stores includes trying out new items and generating a buzz. In the UK, Selfridges pop-up retail gave customers a vision of what future eco-conscious shops may look like. It displayed 3D printing robots and real-time tailoring and introduced a new ownership concept  How to Use Pop-ups to Enhance Sales?  At times when customers expect great experiences in-store, but with pop-ups it’s much easier. Moreover, you can attract more customers to visit your physical or online store. We have designed a few strategies to enhance your retail business with pop-ups:   Boost Marketing and Brand Awareness   In the era of unlimited content and social media scrolling, how can you stand out in the market? Pop-up stores are a great way to grab customers’ attention and generate excitement. Since they are only for a short time, customers go out of their way to visit these pop-ups. In a survey conducted by Business Insider Intelligence, more than 50% of retailers admitted they could increase their market visibility by 46%. Software for Retail Shop like LS Central helps track customer interactions and use it for further promotions.  Finding New Partnerships   Some retailers prefer to work solo, however, some unlikely partnerships in the market could get a massive advantage from the alliance. One such example is Taco Bell and T-Mobile. They created a pop-up store to draw more customers. Those who visited T-MoBell could get their hands on surprising goodies, free drinks, and limited-edition T-Mobile giveaways.  This was just one example of a unique partnership. Such strategies allow one’s business to have a larger customer base and pull off campaigns that they would not be able to manage on their own. Software for Retail Shop also helped them organize these events. With customer insights, both partners could find a common area to set up the pop-up and offer interesting deals.   Offer Innovative Customer Experience Pop-up stores are designed to be experimental, which means you do not have to stay behind confined brick-and-mortar walls. For instance, IKEA tried augmented reality at its pop-up store and encouraged visitors to create their personalized space using touchscreens. They incorporated storage, lighting, and furniture of their choice. They were thrilled to see their dream space coming to life in front of their eyes.   Another innovative step was taken by adidas, who prompted sustainable shopping. They launched a one-day-only pop-up and encouraged alternative currency. They asked their visitors to buy a unique piece in exchange for their old clothes. They accepted clothes by their weight in exchange for a unique, one-of-a-kind, and upcycled piece.   Test New Locations Using Software for Retail Shop  Before committing to a location, you can try out different areas and see where the crowd shows the most interest. You can use Software for Retail Shop to track customer interactions and identify their interests. Also, you can use your previous interactions to find out customers from which area showed the most interest. This will help you shortlist the location you want to open your next pop-up store. A pop-up is a very cost-effective method to find and test an ideal location for your store. According to a report by Business Insider, 44% of respondents opened their pop-ups within $5,000.   Pop-up stores are catching pace among SMBs too due to their low-cost investment, temporary nature, and interaction with a wider range of customers without setting a permanent base. They are ideal to increase customer engagement. Retailers must use Software for Retail Shop to track and optimize those interactions.   LS Central is the best Retail ERP that offers CRM on the same platform. It has been rated as the Best eCommerce Platform 2022. If you are looking for a Retail ERP Implementation Partner, you can Contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner.  

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Dynamics 365 Business Central

How Business Central Changes the Game for Your Growing Business?

dynamics 365 business central /

Are you running a growing business, but your current retail management ecosystem is unable to cope? It gets even harder if you use different software for different tasks. Not to mention the fat cost of ownership that demands maintenance, upgrades, and repairs. You can instead use Dynamics 365 Business Central, which is the upgraded version of NAV Dynamics.   Microsoft Dynamics Business Central, being a Unified Software Solution based on the cloud, can support more customizations with ease. It offers enough flexibility for remote work and allows access from any mobile device. It is an Enterprise Resource Planning platform that supports Customer Relationship Management at the same time. Hence allowing you to understand your customers and enhance sales.   You can either use it as a stand-alone solution or integrate it with other Dynamics 365 applications to coordinate with your growth. The best part is that it is excellent for SMBs. Moreover, D365 specializes in automation, which encourages you to relax, and take a well-deserved lunch break.   Dynamics 365 Business Central also aids your budget management. With a pay-per-person model and monthly subscriptions, you do not have to pay for the heavy upfront costs, unlike other business management solutions.   You Should Implement Business Central If:   You run a small or midsize business.   You have outgrown your accounting software.   You rely on multiple software Systems.   Your business requires a flexible and customizable solution.   You want better data security.  There are a lot of Dynamics 365 Business Central Features. In this blog, we will discuss how you can benefit from Dynamics 365 Business Central and seamlessly manage your growing business.   How Dynamics 365 Business Central Aids Your Business Management?  We have rounded up the top 6 benefits of Business Central Dynamics 365, to give you a better understanding of how this Unified ERP and CRM can aid and cooperate with your business growth.   #1 Low-Cost Ownership   As a small to midsize business, if you are struggling with managing the budget, D365 Business Central can help you with it. With low infrastructure maintenance, no upgrade costs, fixed monthly subscription fees, and low investment in dedicated IT resources you can get better control of your cash flow. This can never be the case with disparate systems. There is a fat upfront cost, massive infrastructure, and high maintenance and upgrade costs usually lead to a depressing balance sheet.  #2 Single Source of Truth   With Dynamics 365 Business Central, you can get a single source of truth i.e., D365 BC stores data from different departments in a single location which is updated in real-time. Hence, everyone in the company can access the same data at the same time. Connecting data across finance, sales, accounting, purchasing, and inventory will especially help decision makers to go through live reports and take necessary actions fast.   #3 ERP and CRM on the Same Platform   D365 Business Central is an ERP and CRM on the same platform. On one hand, it helps plan and manage enterprise resources and on the other, it helps solidify customer relationships. It provides essential insights into customer behavior, previous interactions, cross-sell and upsell history, and returns. You can easily analyze the customer experience and make better strategies to enhance it. You can easily track return requests, and after-sales issues, manage service requests, and track repair details. You can spot where your products/ services are lacking to make necessary modifications.   #4 Warehouse and Supply Chain Management   Dynamics 365 Business Central is packed with supply chain and warehouse management features. You can automate your supply chain with predictive stock replenishment and create purchase orders based on sales forecasts and expected stock-outs. You can also optimize your warehouse and find the best placement for your items using the templates. Fulfill orders optimally and get tips on how to speed up your shipments.   #5 Flexible and Easy to Grow   Dynamics for Business Central is hosted on and by Microsoft Azure Cloud. Hence, your data is easily accessible, and you can run your business from anywhere, anytime. This technology is critical in the era where lockdowns are inevitable and sudden. You can either use this software as a stand-alone or even integrate it with other Microsoft apps as per your growing needs. It is flexible enough to support your scaling.   #6 Data Security Compliance   Microsoft has engaged 3,500 IT experts to look after your data. Running on Microsoft Azure Services, it stores and backs up all your data. Using different features such as authentication, authorization, auditing, and data encryption, you can further protect your application. Dynamics 365 Business Central also ensures your business is compliant. If you run a business globally, you can make changes accordingly and your data will be stored in the database in a way that complies with local laws.   If you are considering this solution or need extra information, you can Contact Trident Information Systems, a Microsoft Dynamics 365 Gold Partner and LS Central Diamond Partner. 

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Upgrade NAV to BC

Upgrade NAV to Business Central for NAV-Like and More Advanced Features!

NAV to BC Upgrade /

If you are on NAV, you would have probably planned to Upgrade NAV to BC in the near future. However, for some, NAV to Dynamics 365 Business Central Upgrade may seem uncomfortable, but it is interesting to note that Microsoft Dynamics 365 Business Central supports the same features as Dynamics NAV. D365 Business Central offers way more advanced tools to the users. From an easy-to-use interface to cloud-driven features, to flexible customization, D365 BC offers everything a business needs. Microsoft constantly improves and upgrades its ERP and CRM to provide the best possible services to the user. There is a specific category of NAV users who must Upgrade NAV to Dynamics Business Central.   Who Must Upgrade NAV to Dynamics 365 ASAP  The user of Dynamics NAV 2015 and lower versions as their mainstream support ended a while ago.   NAV 2016 users as their mainstream support ended in April 2021.   Businesses working on NAV 2017. Their mainstream support expired in Jan 2022.   Even Though NAV 2018 versions still have extended mainstream support till 2023, it’s still safe to Upgrade NAV to BC.   How Has Navision Become Outdated?  One of the major disadvantages of having NAV is its limited mainstream support, which leaves its users on their own after it ends. However, there are other reasons it is becoming outdated, and users need an instant shift.   NAV is user-friendly software. However, it still doesn’t support consumer technology. Moreover, Enterprise 2.0 and business tools are limited, and mobile access is also restricted to cross-browser support.   The total cost of ownership is way higher in this management system than in the packaging of business essentials.   Dynamics NAV too can be extended to get a Customized ERP Solution, however, at a higher maintenance cost, ownership cost, and software upgradation costs. Not to mention, the process consumes more time as well.   There are different third-party add-ons available for D365 NAV. However, they overlap, and it gets hard, tiring, and time-consuming to differentiate one from another.  Even though D365 NAV offers advanced features to support the manufacturing process, it does not support automation easily. It is very time-consuming and challenging for the entire ERP System.   This system does not come with automation tools or integrated business management tools. However, using .NET is possible to get a different platform for development but the entire process is still difficult.   Upgrade NAV to BC to Get More Pace, Agility, and Robust Features  Dynamics NAV is extensive and provides a variety of services, including financial management, accounting, marketing, supply chain, services, BI, sales, reporting, and project management. Apart from training employees for the new solution, the users also fear losing historic data. However, the NAV to Dynamics 365 Business Central move ensures your data is safely transferred.   Here are other reasons why you should Upgrade NAV to Business Central:   You never have to worry about updating your software, as Microsoft updates the software automatically for you. It launches new minor updates regularly without disrupting your operations. For major updates, it happens twice a year, and you will be notified two days prior.   Dynamics Business Central is hosted on Azure Cloud, which means it is accessible on any device, anywhere, anytime. The best part is that you do not have to invest further in hardware, servers, and maintenance agreements.   Upgrade NAV to BC for high-end security. Microsoft engages 3,500 IT experts’ day and night to detect, protect, and respond to cyber threats.  D365 BC integrates with other Microsoft tools such as Office 365, Azure, and other D365 suites.  Business Central produces fast, flexible, and accurate business reports with Jet Reports and Power BI, Excel add-ins. AI and machine learning support equipment monitoring, forecasting, and more accurate data on time ensuring decision making.   Improved search capabilities with cleaner and more organized data in Microsoft Dynamics 365 Business Central.   The users can manage costs better with pay per use and pay-per-month model in D365 BC instead of annual enhancements.    How can Sticking with Dynamics NAV Push you Back in the Competition?  Upgrade NAV to BC to implement better flexibility and agility into your business. NAV doesn’t support automation, and customization can also become time-consuming. However, another main reason behind NAV to BC Upgrade is that Microsoft will stop upgrading it and the users will have to manage with outdated products. Not to mention, without any mainstream support, the users are on their own when there is a bug or an error. This will push them 10 steps back into the competition.   If you are looking ahead to Upgrade NAV to BC, you can contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner. We have upgraded NAV to BC in various SMBs and enterprises. Our dedicated team of professionals is happy to help you anytime, any day. Contact Us Today.  

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