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How smart manufacturing can optimize your factories for the new era

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The focus of every industrial revolution has been increasing the productivity of production systems. The fourth industrial revolution is here, and it’s seeking to improve both production and management systems. Digital transformation driven by smart manufacturing (also known as Industry 4.0) is the basis of this latest one – creating opportunities to achieve levels of productivity and specialization not previously possible. Combining data generated through the Industrial Internet of Things (IIoT) and analytics creates a new set of capabilities known as predictive maintenance and quality. Fueled by smart manufacturing, these new capabilities are changing the way we do and see business, helping recognizing patterns and predicting failures or product quality issues before they happen. Introducing the new industrial IoT platform Most factories are composed of operation technology (OT) assets such as machines, equipment lines and robotic devices that aren’t always connected. The current trend is leaning toward smart manufacturing with a more IT-based factory floor to help save time, labor, cost and maintenance and upkeep. With OT and IT converging, the IIoT platform is emerging as a new, innovative concept for smart manufacturing with artificial intelligence (AI)-based technologies, including analytics, big data and cognitive manufacturing. Smart manufacturing can spur a new surge of manufacturing productivity. Targeting the pain points for key manufacturing personnel In order to understand the impact of Industry 4.0 solutions, we must examine the key people involved in all aspects of a factory. True transformation happens when all unique challenges and each pain point is targeted. Transforming your factory with a three-tiered architecture solution from IBM Keeping the needs of different types of workers in mind and using our extensive manufacturing experience, IBM developed a three-tiered distributed architecture to implement smart manufacturing more efficiently. The model addresses the autonomy and self-sufficiency requirements of each production site and balances the workload between the three tiers. Mapping IBM’s three-tiered architecture. Edge level. The most physical part of the factory where product-related activities are performed. Plant or factory level. Where plant and local activities are orchestrated and connected. Enterprise level. Where analysis of all levels of information happens, and information storage for visualization and analytics is provided. Leveraging the three architecture tiers to drive performance IBM offers a suite of enterprise asset management (EAM) solutions to help drive cost savings and operational efficiency across the factory value chain. The portfolio of EAM solutions from IBM analyzes a variety of information from workflows, context and the environment to drive quality and enhance operations and decision making. The portfolio of EAM solutions from IBM helps deliver a smart manufacturing transformation. Production quality insights use IoT and cognitive capabilities to sense, communicate and self- diagnose issues to optimize each factory’s performance and reduce unnecessary downtime. Insights help reduce unplanned downtime.

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Advancing Azure service quality with artificial intelligence: AIOps

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We are going to share our vision on the importance of infusing AI into our cloud platform and DevOps process. Gartner referred to something similar as AIOps (pronounced “AI Ops”) and this has become the common term that we use internally, albeit with a larger scope. Today’s post is just the start, as we intend to provide regular updates to share our adoption stories of using AI technologies to support how we build and operate Azure at scale. Why AIOps? There are two unique characteristics of cloud services: The ever-increasing scale and complexity of the cloud platform and systems The ever-changing needs of customers, partners, and their workloads To build and operate reliable cloud services during this constant state of flux, and to do so as efficiently and effectively as possible, our cloud engineers (including thousands of Azure developers, operations engineers, customer support engineers, and program managers) heavily rely on data to make decisions and take actions. Furthermore, many of these decisions and actions need to be executed automatically as an integral part of our cloud services or our DevOps processes. Streamlining the path from data to decisions to actions involves identifying patterns in the data, reasoning, and making predictions based on historical data, then recommending or even taking actions based on the insights derived from all that underlying data.   Figure 1. Infusing AI into cloud platform and DevOps. The AIOps vision AIOps has started to transform the cloud business by improving service quality and customer experience at scale while boosting engineers’ productivity with intelligent tools, driving continuous cost optimization, and ultimately improving the reliability, performance, and efficiency of the platform itself. When we invest in advancing AIOps and related technologies, we see this ultimately provides value in several ways: Higher service quality and efficiency: Cloud services will have built-in capabilities of self-monitoring, self-adapting, and self-healing, all with minimal human intervention. Platform-level automation powered by such intelligence will improve service quality (including reliability, and availability, and performance), and service efficiency to deliver the best possible customer experience. Higher DevOps productivity: With the automation power of AI and ML, engineers are released from the toil of investigating repeated issues, manually operating and supporting their services, and can instead focus on solving new problems, building new functionality, and work that more directly impacts the customer and partner experience. In practice, AIOps empowers developers and engineers with insights to avoid looking at raw data, thereby improving engineer productivity. Higher customer satisfaction: AIOps solutions play a critical role in enabling customers to use, maintain, and troubleshoot their workloads on top of our cloud services as easily as possible. We endeavor to use AIOps to understand customer needs better, in some cases to identify potential pain points and proactively reach out as needed. Data-driven insights into customer workload behavior could flag when Microsoft or the customer needs to take action to prevent issues or apply workarounds. Ultimately, the goal is to improve satisfaction by quickly identifying, mitigating, and fixing issues. Figure 2. AI for Cloud: AIOps and AI-Serving Platform. AIOps Moving beyond our vision, we wanted to start by briefly summarizing our general methodology for building AIOps solutions. A solution in this space always starts with data—measurements of systems, customers, and processes—as the key of any AIOps solution is distilling insights about system behavior, customer behaviors, and DevOps artifacts and processes. The insights could include identifying a problem that is happening now (detect), why it’s happening (diagnose), what will happen in the future (predict), and how to improve (optimize, adjust, and mitigate). Such insights should always be associated with business metrics—customer satisfaction, system quality, and DevOps productivity—and drive actions in line with prioritization determined by the business impact. The actions will also be fed back into the system and process. This feedback could be fully automated (infused into the system) or with humans in the loop (infused into the DevOps process). This overall methodology guided us to build AIOps solutions in three pillars. Figure 3. AIOps methodologies: Data, insights, and actions. AI for systems Today, we’re introducing several AIOps solutions that are already in use and supporting Azure behind the scenes. The goal is to automate system management to reduce human intervention. As a result, this helps to reduce operational costs, improve system efficiency, and increase customer satisfaction. These solutions have already contributed significantly to the Azure platform availability improvements, especially for Azure IaaS virtual machines (VMs). AIOps solutions contributed in several ways including protecting customers’ workload from host failures through hardware failure prediction and proactive actions like live migration and Project Tardigrade and pre-provisioning VMs to shorten VM creation time. Of course, engineering improvements and ongoing system innovation also play important roles in the continuous improvement of platform reliability. Hardware Failure Prediction is to protect cloud customers from interruptions caused by hardware failures.  Microsoft Research and Azure have built a disk failure prediction solution for Azure Compute, triggering the live migration of customer VMs from predicted-to-fail nodes to healthy nodes. We also expanded the prediction to other types of hardware issues including memory and networking router failures. This enables us to perform predictive maintenance for better availability. Pre-Provisioning Service in Azure brings VM deployment reliability and latency benefits by creating pre-provisioned VMs. Pre-provisioned VMs are pre-created and partially configured VMs ahead of customer requests for VMs. As we described in the IJCAI 2020 publication, As we described in the AAAI-20 keynote mentioned above,  the Pre-Provisioning Service leverages a prediction engine to predict VM configurations and the number of VMs per configuration to pre-create. This prediction engine applies dynamic models that are trained based on historical and current deployment behaviors and predicts future deployments. Pre-Provisioning Service uses this prediction to create and manage VM pools per VM configuration. Pre-Provisioning Service resizes the pool of VMs by destroying or adding VMs as prescribed by the latest predictions. Once a VM matching the customer’s request is identified, the VM is assigned from the pre-created pool to the customer’s subscription. AI for DevOps AI can boost engineering productivity and help in shipping

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Is your business ready to take supply chain management to the next level?

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When you lack deep visibility and insight into your supply chain, you leave money on the table It turns out what you don’t know as a manufacturer can and will hurt you. For too long, manufacturers have settled for siloed and inconsistent information, as well as manual processes, to understand and manage their supply chain. Why? Because for a long time, these systems were good enough to keep production going. But plenty of manufacturers don’t want to settle for good enough. IDC predicts that by 2019, 50% of manufacturing supply chains will have benefited from digital transformation, and the remainder will be held back by outdated business models or functional structures. Smart manufacturers understand that supply chain transformation is necessary. They are connecting assets across their factories, gaining visibility into their supply chain, and acting on insights from increased visibility to address inefficiency, as well as increase customer satisfaction and margins. Don’t accept operational inefficiencies as a limit on your business Supply chain management is complex, so doing it right requires a solution that simplifies and consolidates disparate information, while retaining flexibility. Data from the sales process, suppliers, order fulfillment, product performance, and customer service all matter for a full understanding of the supply chain. The core tools for accomplishing this fall into three categories: IoT-enabled visibility and services, powerful analytics, and cloud-delivered data visualizations. Like many aspects of manufacturing, IoT is the starting point. The best way to lower production costs is by using a single IoT-friendly platform to integrate back and front office processes. Using IoT-based modeling to create digital twins, manufacturers can understand in real-time the amount of wear and tear on parts and adjust designs in response. This insight can help identify simple inefficiencies like sourcing a part from the company that’s always supplied it, rather than buying a similarly-performing part at a lower cost from another supplier. Powerful analytics is the next step in transforming your supply chain. A truly intelligent system for supply chain management dynamically adjusts distribution, as well as production, to accelerate the speed of delivery. By using built-in analytics and machine learning, public data like weather conditions can be used to create richer, more accurate schedules and delivery forecasts. On top of that, opportunities to consolidate or expedite shipments can be automatically identified using artificial intelligence—passing lower shipping and order fulfillment costs on to customers. Finally, consolidating all this information won’t completely optimize your supply chain without the ability to easily visualize and manage it. That’s why a real-time and mobile-delivered view is so crucial. Understanding how to solve problems is hard enough; there’s no need to complicate it further by using different systems to identify where problems are occurring. Decision makers on the factory floor or in global headquarters need instant access to relevant information, and the collaborative power to communicate with or work alongside employees anywhere in the world. These investments in operations put manufacturers in position to embrace new technology and adjust to whatever business challenges they may be facing. Get the tools to transform with Microsoft Dynamics 365 The power of a supply chain management and operations platform that combines all these capabilities at cloud speed and scale is obvious. Companies positioned to digitally transform their supply chains will see accelerated time to market and reduced cost to enter new markets or scale new lines of business. Microsoft supports flexibility in deployment, enabling you to leverage existing investments while expanding with either a cloud or a hybrid model that includes both on-prem and cloud systems. That can shorten deployment from months to days and ensure security and analytics capabilities are consistent across every location and tuned appropriately for every team. Microsoft Dynamics 365 ends the artificial separation of ERP and CRM and makes it easy for employees to collaborate and even role-switch to engage customers or address supply chain issues. Only Dynamics 365 unites the front office and the back office with a single end-to-end system for managing every aspect of your business, all backed by industry-leading enterprise cloud. That means manufacturers can develop at the pace and scale that’s right for them, while taking advantage of current investments such as existing productivity and technology stacks. With Microsoft, consistent development practices and R&D investments combine to offer manufacturers rich analytics, embedded intelligence, partner-created applications, and the ability to collaborate worldwide.

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How Manufacturing Industry Transformed using Microsoft Dynamics 365

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The future of manufacturing will be defined by the quality of investments companies are making today In the not too distant past, efforts in manufacturing to optimize productivity and increase customer satisfaction were viewed as separate endeavors. Today, the convergence of physical and digital trends is disrupting these kinds of assumptions. Manufacturers today care about integrated digital and physical systems, improved visibility, increased efficiency, additional flexibility, and lower costs. They want to connect equipment and factories, leveraging data from the factory floor to the customer call center to improve every aspect of their operations. But this is just the beginning. Digitization is fundamentally changing the way manufacturers do business, enabling a customer-centric approach while optimizing operations. Digitally empowered manufacturers engage customers throughout the product lifecycle from design to field service. They sell value-add services to complement the product sales, opening new revenue streams and strengthening their customer relationships. And they are revolutionizing delivery of these differentiated services, using technology like augmented reality to combine the eyes of a technician in the field with the insights of an expert back at headquarters. Capitalizing on these trends isn’t limited to large, well-resourced manufacturers. Across all kinds of manufacturing operations, the opportunity to digitize and transform your business has never been more accessible. Imagine your business transformed The Microsoft vision for supporting digital manufacturing embraces the seismic shifts in the industry today. We’ve created solutions that provide a unified and flexible approach across front office and production floor processes. Our approach enables transformation in six ways: Optimize supply chain operations through better visibility and collaboration By collecting, integrating, and visualizing global supply chain data worldwide, manufacturers gain better visibility into their operations from production to sales. For example, one of the world’s largest industrial automation firms found that by automating the collection and analysis of data from remote installations across the petroleum supply chain, they strengthened their competitive advantage with a faster time to market. Improved access to supply chain data is also the basis for better collaboration across production, supply, service, and sales.  Streamline the management of assets, products, and production With a consolidated view that unifies process oversight and provides real-time insight, manufacturers can institutionalize efficiency gains and use connected devices to monitor and resolve issues remotely. One leading manufacturer of industrial robots enabled 24-hour continuous uptime using this approach. The additional insights into production and customer usage also allow manufacturers to provide value-added services like ongoing monitoring and proactive support. Engage customers in powerful new ways To deliver personalized and contextual engagement across any channel, manufacturers must provide customers with more visibility and build trust through fast and convenient responses. This engagement approach is built on a combination of predictive analytics, the ability  to deliver value-added services at scale, and guided or self-directed service that’s relevant to customer needs. With the implementation of a connected platform for sales through service, a leading home technology manufacturer not only solved potential problems remotely before customers ever felt the impact, but provided custom differentiated offerings based on unique customer usage and purchasing history.  Transform service centers into profit centers Thanks to the ever-decreasing cost of IoT sensors, sophisticated mobile devices, and cloud-based data aggregation, manufacturers can improve service quality and margins by offering remote monitoring and proactive maintenance services that supplement break/fix support. By more intelligently coordinating technicians equipped with mobile and virtual reality tools, companies can leverage existing expertise and minimize costly engagements. A leading tire service and manufacturing company found that by combining customer records, technician availability, and back-end inventory in a single mobile-friendly system, it could provide a seamless user experience as well as improve its service delivery. understand their business more deeply, from customer usage through supply chain sourcing and production. With IoT-enabled parts, assets, and products, manufacturers can gain the insights needed to innovate. Data from connected products and equipment can empower developers, engineers, and technicians to collaborate. For example, teams can identify overengineered or faulty components and track product usage in the field to improve future designs. When a leading information and communication technology company implemented remote monitoring, they decreased time to production as well as accelerated the cycle of innovation using a data-driven approach. Empower employees to work more effectively When a company can provide 360-degree views of customer assets and work order history, technicians are empowered by a better understanding of not only the job in front of them, but of other similar and successful field service engagements. This goes hand in hand with empowering service agents to provide instant feedback, using machine learning to find and follow similar cases for successful troubleshooting, and scheduling a visit or evaluation. A leading auto manufacturer wanted to save money by unifying their siloed customer service and customer engagement while providing employees with better tools to understand customer sentiment. To accomplish this, it implemented a system to connect production and project management with their customer relationship management systems in order to deliver personalized service and recommendations to their customers.  Introducing Microsoft Dynamics 365 For manufacturers, Microsoft Dynamics 365 ends the artificial divide between CRM and ERP systems and supplements necessary capabilities with rich analytics, embedded intelligence, and the convenience people expect from consumer apps on their phone or tablet. Dynamics 365 unites the front office and the back office with a single end-to-end system for managing every aspect of your business, at the pace and scale that’s right for you. Digital transformation isn’t accomplished overnight and leveraging current investments is a key component of any successful approach. With Microsoft, you can optimize across all your processes while laying the foundation for connecting advanced technology in the future. Blog reference: https://cloudblogs.microsoft.com/dynamics365/bdm/2017/05/30/manufacturing-transformed-microsoft-dynamics-365

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COVID-19 Solutions: An approach towards tackling the situation with AI

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[vc_row][vc_column][vc_column_text]The COVID-19 outbreak has challenged the whole world, specifically targeting the health, cleanliness and the economic aspect of our daily lives. Research is in progress in many parts of the world at its best pace, to defeat the virus and help bring back our carefree living conditions. The virus is teaching the world, directing each of our working world around the essential and the optional part of our daily lives. We too have learned our part of the lesson, and have started working towards the development of essential services that can help through and beyond our fight against such diseases. Understanding the situation During our long lockdown, we have understood that work cannot be paused for long, as without it, there is no future. However, given the current situation it seems easy to understand that certain amendments in our working lifestyle are a must, because mistakes and carelessness can cost lives in these times. Some generally advised amendments are: Wearing a mask, in public areas can help reduce the spread, as well as it can help prevent one from such a virus. Social Distancing, in public areas can reduce the spread. Washing hands more often with soap and sanitisation using spirit based sanitizers. Changing our habit of touching our face more often. [/vc_column_text][vc_row_inner][vc_column_inner width=”1/2″][vc_column_text] Face Mask Detection Systems using Vision AI We have leveraged our AI capabilities to provide surveillance cameras the ability to automatically generate alerts if any person is found not wearing a mask. This transforms your regular CCTV camera setup into an automated check for people following the norms and rules set up and defined to help continue the work. Also, it will help generate the reports regarding the violators to security and concerned personnel to immediately make corrective actions at earliest. We are also working on ideas to help recognize the violators and directly notify them to further reduce the time taken to correct the situation.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″][vc_single_image image=”7883″ img_size=”full”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/2″][vc_single_image image=”7941″ img_size=”full”][/vc_column_inner][vc_column_inner width=”1/2″][vc_column_text] Social Distancing using Vision AI We have also been working on utilizing the same installed cameras to identify if social distancing rules set by the organization in authority, are being followed. Using AI to again identify the distances between people and again, generating alerts for the same to rectify the violators. The reports and dashboarding will automatically provide the details of all such activities.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

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Maintain business continuity with Dynamics 365 Field Service

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In today’s dynamic business climate, field service teams are still expected to maintain infrastructure and customer equipment, often with fewer onsite technicians and limited face-to-face interaction with customers. That means adjusting one’s field service model to continue providing proactive service—sending in the right people and tools at the right time—while being prepared with the processes and technology to do more with less from the field. Microsoft Dynamics 365 Field Service and Microsoft Dynamics 365 Remote Assist can help organizations provide proactive service at the speed, volume, and quality customers expect, while reducing latency and cost burdens of onsite service. To drive these key business outcomes, we’ve invested in the following areas for the 2020 release wave 1: Increasing technician success by enabling field service inspections, technician time tracking capabilities, and Dynamics 365 Remote Assist AI-infused insights to improve incident categorization and connected IoT capabilities Enhanced proactive service delivery with tighter integration between Field Service and Microsoft Power Automate, Microsoft Dynamics 365 Supply Chain Management, and Intune for Field Service Mobile Optimized resource scheduling with the new, next generation scheduling board Increasing technician success We know that for onsite visits, enabling technicians to achieve a first-time fix is the ultimate goal, while also leveraging the technician’s valuable onsite time to drive increased proactive customer service. To that end, we’ve added the following capabilities: Now in preview, the new Inspections feature allows technicians to analyze and capture essential data while performing Field Service inspections, which can better assure quality, safety, and end-customer visibility. Enhanced the technician’s ability to track their time in both automated and manual ways, directly within Field Service rather than in separate applications. In addition to the ability to track time, we’ve enhanced it with time capture precision to ensure the most granular data is available to derive the insights that can help to ensure better scheduling and utilization. We have updated Dynamics 365 Remote Assist with enhanced data capture and sharing. When technicians use a Microsoft HoloLens headset when performing inspections or fixing equipment, they can record and share the session with experts located elsewhere, enhancing real-time team collaboration with the ability to review onsite work, helping to improve quality of service and first-time fix rates. These new Field Service and Remote Assist features help ensure technician success and optimize resource utilization, creating confidence in an uncertain business landscape. AI-infused insights We’re enhancing Field Service with AI to help technicians properly categorize incidents, which leads to improved business metrics like parts inventory and availability, technician scheduling, and increased first-time fix rates—driving down the overall cost of service for customers. Device telemetry and service maintenance data helps to make intelligent decisions around dispatching technicians, however analyzing and prioritizing IoT alerts can be challenging. To address this, we’ve enhanced IoT alerting in several ways to increase proactive service delivery. Using AI-generated suggestions (preview) based on the past service history data, organizations can easily identify which IoT alerts are most important and can drive the biggest impact to increased proactive service delivery through connected field service. We’ve also added time series insights and a summary of the measures for the alert making it quick and easy to view and analyze the service history and take action. Enhancing proactive service delivery Improving proactive service with remote delivery helps to increase customer satisfaction and reduce overall service costs. We’re enhancing proactive service delivery with tighter integration between Field Service and several enabling Microsoft technologies, including: Integration with Power Automate (preview) to expand the automation workflow capabilities to the massive library of connectors and robust logic building user experience. Aligning asset management capabilities and integration with Dynamics 365 Supply Chain Management to complete the field service workflow scenarios, end to end, all in Microsoft Dynamics 365. Intune for Field Service Mobile to enable IT organizations to easily manage the Field Service Mobile app. Optimizing resource scheduling Resource Scheduling Optimization (RSO) automatically schedules jobs to the people, equipment, and facilities best equipped to complete them. Updates include: new, next generation schedule board (preview) and resource management features to help service teams more quickly and efficiently manage technicians at all stages of the service journey. The new schedule board has a modern user experience with greatly improved performance and a fluid drag and drop functionality. A simplified and improved experience for managing technician work hours and time off, including a Microsoft Power Apps control that lets customers modify technician time through even more simplified app experiences. In addition, we’ve added requirement dependencies to schedule work orders in sequence increasing first-time fix rates and technician and customer satisfaction. A new dashboard for managers and dispatchers to surface insights that can help them monitor utilization and identify optimizations for time utilization. Delivering more agile, simplified, and proactive field service Siemens Smart Infrastructure intelligently connects energy systems, buildings, and industries to adapt and evolve the way people live and work, helping companies make buildings safe, comfortable, energy-efficient, and economical. Siemens is deploying Dynamics 365 Field Service to support more than 12,000 employees—including 7,500 service technicians—with the tools, processes, and agility they need to quickly and proactively handle customer issues and ensure smooth communication. Now, by taking advantage of capabilities such as proactive service delivery, resource scheduling, AI-infused insights, and more, Siemens is empowered to be more nimble and able to react to disruptive changes while continuing to provide high quality service to their customers. To learn more about the Siemens journey, read the customer story. Like Siemens, Microsoft can help you and your service teams continue to meet ongoing demand for service despite new challenges. Explore the resources below to learn how Dynamics 365 Field Service and  Dynamics 365 Remote Assist help ensure your ongoing success so you and your team continue to flourish long after this crisis. You can contact Trident Information Systems for Demo of Dynamics 365 for Fields Services Blog Source : https://cloudblogs.microsoft.com/dynamics365/bdm/2020/04/28/maintain-business-continuity-with-dynamics-365-field-service/

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Problems Faced by POS System and Trident’s Solutions

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[vc_row][vc_column][vc_column_text]The modern point of sale systems is an easy and efficient way for merchants to trade their goods and services. It can help any business to get more sales, in business management, and also help in leveraging ecommerce features. Though, POS problems could face some problems which fortunately are avoidable if you choose the right pos system and implement it properly. So in the below context, we will discuss the problems while implementing a POS system and their solutions.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text] 1) Security Issues Even one breach to the customer’s confidential data is enough to ruin your reputation and trust that you have built over the years with your customer. To counteract this costly mistake and to safeguard your business, it’s crucial to invest in the good POS system that includes a hacker detection. You also have to keep in mind the following tasks: Protection and encryption of your Wi-Fi A strong password for your POS Different Wi-Fi network from customers [/vc_column_text][/vc_column][vc_column width=”1/2″][vc_single_image image=”7284″ img_size=”600×230″][/vc_column][vc_column][vc_row_inner][vc_column_inner][vc_column_text] 2) Adopting the Wrong POS System One of the key feature of the POS system is the breadth of reporting analytics that is made available for retailers. But if you skimp on implementing the POS system then that could lead to inaccurate reporting. So you don’t have to skimp on implementing it as it is a one-time investment with great ROI. 3) No Backup  Suppose you have selected a good POS system but what if the internet is down? How could you do a transaction? You need to ask these questions to yourself after implementing a POS solution. This is especially important if you choose a web-based system that can’t process payments without a Wi-Fi signal. So it is suggested you have a backup “hotspot” connection. Depending on your business’s requirements, you might also think to have a complete backup POS system. For example, some businesses keep a free POS system or mobile payment app handy for when they have problems with their primary POS. 4) Not Using POS Optimally Sometimes even if the merchants have a great POS system they don’t know how to use its advanced features like Sales reports, Email marketing, E-commerce, Employee management, etc. This means that they are wasting their money on the features they are not even using. 5) Proper Training of Employees Employees face troubles when the new POS system is installed in your business. So employees have to be trained thoroughly which will enable them to run different operations on the POS system smoothly and efficiently.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/2″][vc_single_image image=”7292″ img_size=”500×300″][/vc_column_inner][vc_column_inner width=”1/2″][vc_column_text]Picking a POS system is the beginning of a long-term relationship, and you want to make sure that the company you choose will be there through thick and thin. You’re faced with a lot of options, and you want to make sure to partner with a strong company dedicated to the retail industry, therefore, we would likely suggest you go for the Trident Information Pvt Ltd which is the Microsoft Ls nav partner and can provide you an end-to-end retail POS solution for stores or chain of retails, which is powered by Microsoft Dynamics NAV. This integrated solution delivers completed and innovative functionalities to the busiest retailer without the need to build, manage and maintain multiple applications and interfaces. Its unique use of single application covers your whole retail business from the Point of Sale (POS) terminals to headquarter. The powerful functions including store management, inventory, merchandising, demand planning and all the back-office functions that you would expect to find at head office are available in LS Retail.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

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Microsoft Azure security dashboard monitoring cyber threats, cloud protection, and data backup.

Microsoft Azure Enterprise Security: How to Protect Your Business Data Against Cyber Threats, Outages, and Data Loss

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Here is a question that should make every IT leader uncomfortable: if your organization suffered a significant cyberattack at 9am tomorrow morning, how confident are you — genuinely confident — in your ability to recover? Not hopeful. Not fairly confident. Genuinely, documentably confident — because you have tested your recovery plan, you know your Recovery Time Objective, and you know that your backup data is clean, current, and accessible even if your primary environment is completely compromised. If that confidence is not there, you are not alone. And the stakes have never been higher. Ransomware attacks on enterprise systems are increasing in frequency, sophistication, and financial impact. Data breaches are exposing sensitive customer and commercial information at a scale that would have seemed extraordinary just five years ago. And regulatory consequences — financial penalties, reputational damage, and operational disruption — are following those incidents with increasing severity. Microsoft Azure enterprise security is the answer to this challenge — providing an integrated, multi-layered security, backup, and disaster recovery architecture that gives organizations the genuine confidence that their data is protected, their systems can recover, and their business can keep running through whatever the threat landscape throws at them. Azure is not simply a cloud platform with security features added. It is a platform that was engineered with security as a foundational design principle — built on customized hardware with security controls embedded at every layer, defended by 8,500 dedicated security professionals globally, and continuously updated by AI systems analyzing trillions of security signals every single day. This guide covers every dimension of Microsoft Azure’s enterprise security capability — backup, disaster recovery, threat protection, identity management, compliance, and the AI-powered intelligence that makes Azure one of the most secure enterprise cloud environments available in 2025. Why Enterprise Data Security Has Never Been More Critical The Evolving Cyber Threat Landscape in 2026 The cybersecurity threat environment that enterprise IT teams face in 2026 is qualitatively different from what it was even three years ago. The combination of increasingly sophisticated threat actors, AI-powered attack tools, and an expanding attack surface — created by hybrid work, IoT proliferation, and multi-cloud environments — means that traditional perimeter-based security is no longer sufficient. The numbers make the challenge concrete: For Indian enterprises specifically, the implementation of the Digital Personal Data Protection (DPDP) Act 2023 adds a regulatory dimension to data security — with penalties for inadequate data protection that create financial risk alongside the operational risk of a breach. The Three Questions Every IT Leader Must Be Able to Answer In a security incident, there are three questions that separate organizations that recover quickly from those that do not: 1. “Is our data safe and intact?” This requires confidence in your backup strategy — that every critical system is backed up, that backups are tested and restorable, and that backup data is isolated from the primary environment so that an attack cannot encrypt both simultaneously. 2. “How long will it take to recover?” This requires a defined, tested Recovery Time Objective (RTO) — the maximum acceptable time between an incident and the restoration of normal operations. Organizations without a tested DR plan frequently discover that their actual recovery time is orders of magnitude longer than their assumed one. 3. “What did we lose?” This requires a defined Recovery Point Objective (RPO) — the maximum acceptable amount of data loss measured in time. An RPO of four hours means you can afford to lose up to four hours of transaction data. An RPO of zero means you need real-time replication to a secondary environment. Microsoft Azure provides the infrastructure, services, and tools to answer all three questions confidently — with documented SLAs backing every commitment. Microsoft Azure: The Enterprise Cloud Security Platform Microsoft Azure is the world’s second-largest cloud platform — serving hundreds of thousands of enterprise organizations globally, including many of the world’s most security-sensitive institutions: government agencies, financial services organizations, healthcare systems, and defense contractors. This trust has been earned through a security architecture that is genuinely different from what most organizations can build independently. How Azure’s Security Architecture Is Different Azure’s security architecture is built on a principle that Microsoft calls assume breach — designing every system on the assumption that a breach may occur, and engineering to minimize the impact, detect it quickly, and recover rapidly. This principle drives every layer of Azure’s security design: Azure’s Global Security Infrastructure: Scale and Expertise The security investment Microsoft makes in Azure is simply not replicable by most organizations building their own security capability: Azure Backup: Never Lose Critical Business Data Again Data loss is one of the most devastating events an organization can experience — and in 2025, it is also one of the most preventable. Azure Backup provides enterprise-grade data protection for on-premises workloads, cloud-based applications, and Azure virtual machines — with the automation, scalability, and reliability that enterprise backup requires. What Azure Backup Protects Azure Backup provides comprehensive protection for virtually every workload in your enterprise environment: Key Azure Backup Capabilities Offload on-premises backup infrastructure Azure Backup eliminates the need for on-premises backup hardware, software, and the ongoing management overhead that comes with it. Your backups go directly to Azure’s cloud storage — with Microsoft managing the infrastructure, the replication, and the retention — while you retain full control over backup policies and recovery operations. For organizations still running tape-based or legacy backup solutions, Azure Backup represents a fundamental simplification — lower cost, lower management overhead, and dramatically better reliability. Automated backup management Configure backup policies once — frequency, retention period, consistency requirements — and Azure Backup executes them automatically. No backup job monitoring, no failed job alerts going to an already-overloaded IT team. Backups happen on schedule, and exceptions are flagged automatically. Pay-as-you-use storage model Azure Backup uses a consumption-based pricing model — you pay for the backup storage you actually consume, not a fixed capacity you have to provision upfront. As your data volumes grow, backup storage scales automatically — with

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Trident is best ERP Implementation Partner in India, UAE & South Africa, Read How?

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Trident is an award-winning, gold-certified ERP Implementation Partner in India. For many years, we’ve successfully enabled numerous organizations not only in India but also in South Africa (Microsoft ERP partner in South Africa) and UAE(Microsoft ERP partner in UAE) to digitally transform with ERP and grow their businesses. Our clients span several industries, from non-profit organizations and associations to professional service organizations and commercials businesses, including Retail, Education, Logistics, Hospitality, E-commerce, Real Estate and Contracting & Manufacturing. 5 Reasons why Trident is most desirable ERP implementation partner 1) Sound Track Record A significant constituent to weigh when choosing an ERP partner is whether the company you’re examining has a strong track record or not and TRIDENT will not let you down with this one because it is NAV partner in India and ERP partner in South Africa, so it has successfully worked with leading organisation from Retail, Hospitality, Manufacturing, Oil & Gais Distribution, Duty Free, Government, etc,. Industries worldwide. 2) Sufficient Resources Trident has sufficient technical & functional resources (i.e., 150+ Resources). Trident has previous experience dealing with companies of any size and scope even If you’re a global company don’t worry as Trident is Nav partner in India, Microsoft ERP partner in UAE and Microsoft ERP partner in South Africa so we have sufficient resources that can handle global ERP implementations and we had handled the big scale companies earlier also. We reliably meet goals through: Our locations and own resources in UAE, India & Africa Process and solution know-how with Microsoft Dynamics ERP NAV & AX plus Dynamics 365 installations with between 20 and several thousand users International consulting expertise for Microsoft Dynamics NAV & AX plus Dynamics 365  roll-outs Our certified project management process model, which has been proven many times in practice The Microsoft Dynamics® Sure Step method Certified and experienced project managers, technical & functional consultants and developers Our own high-quality standards 3) Knowledge of your industry – In addition to having a strong track record in general, your ERP implementation partner should have a great track record within your industry. As Trident is Microsoft ERP Implementation Partner in India so we keep this thing into consideration while implementing an ERP system and we know that the more the software suits the methods you already have, the less you’ll have to change your business, and therefore, the less costly and time-consuming that will be. 4) Well Recognised and Awarded Microsoft has awarded us certifications in many areas – as backed up by our numerous Gold and Silver competencies. These qualification ratings in the Microsoft Partner Program show customers what they can expect solid advice and reliable implementation 5)  Agile methodology for software development Trident also focusses on fresh information to come to light during the implementation process. We may have some ideas previously and change them over time and it’s important that we are able to adjust the software/implementation process in acknowledgment to the fresh demands and be adaptable based on varying situations.

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AID for Retailers : Trident’s Ls Retail Solution

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[vc_row][vc_column width=”1/2″][vc_column_text] Problems faced by Retailers With the advance in technology, many retailers are facing mounting pressure to make their business model effective and efficient so that it can stand with the market of intense competition. Nowadays customers have become smarter because of the concept of digitalization, they have endless choices at their fingertips, they have a voice and they can post a review—and one in five consumers do, therefore, with the advancement in technology it is critical for businesses to gain insight into their customers’ needs in order to deliver experiences that build lasting relationships[/vc_column_text][vc_column_text] Solution by Trident’s LS Retail Trident is a global consulting firm that empowers organizations around the world to digitally transform and grow their businesses. Our expert consultants offer strategic consulting, implementation services, support, and managed services and pre-built software solutions that help our clients innovate and reinvigorate customer, employee, partner and supplier experiences and processes using Microsoft Dynamics 365, ERP, CRM, Business Intelligence and related Microsoft cloud solutions and with the help of them it provides Ls retail which can solve almost every problems of retailers. First, we should know what is Ls retail?[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_single_image image=”6950″ img_size=”full”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Trident Retail Solutions based on cloud, mobility, social media and analytics provide the means to keep shoppers loyal.  Solutions deliver the flexibility needed to implement new business models; expand private labels; engage buyers online, and better manage transportation and delivery. Store management, inventory, merchandising, demand planning and all the back-office functions that you would expect to find at head office are available in LS Retail. Ls Retail can assist your business with the following: [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text] Economical and Efficient Executing LS NAV you get the benefits of having one fully integrated retail platform, creating genuine savings on IT costs including software administration, moreover streamlining the way you manage IT by having a simplified solution that benefits your business: Lessen the time on data cleaning for various sources Lessen errors and inconsistency across your data Boost efficiencies in pricing and stock visibility Expand business and retain customers LS Nav can modify your sales plan and help your marketing strategies by building demand generation from unlike customers and supporting living customers through: Innovative upsell and cross-sell functionalities Customized loyalty programs improving the customer experience Sewn promotions for sales campaigns Automatic coupons, gift card, and promotional offers managements [/vc_column_text][/vc_column][vc_column width=”1/2″][vc_single_image image=”7213″ img_size=”full”][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_single_image image=”7216″ img_size=”full”][/vc_column][vc_column width=”1/2″][vc_column_text] Expand perimeters and guard living sales LS Nav will assist you to get control and optimize operations through a number of modules, which will help you: Magnify staff functions and enhance customer assistance Lessen costs on inventory management Secure your business on loss and fraud Lessen the need for markdowns Manage vendor and supplier performance Multiply your profits and meet targets Optimize your inventory and replenishment By controlling your inventory in an optimal way, LS Nav can help you: Free up working capital Lower inventory levels by up to 35% Lessen workload through automation: Replenishment can be done automatically or manually Diminish markdowns Confront fewer stock-outs Quicker return on investment [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text] POS Your consumers require fast register processing, LS Nav’s innovative Point of Sale (POS) system offers them a quick and error-free experience wit. The POS terminals are simple to set up and maintain and support the use of both keyboard and touch screen equipment. You can immediately obtain your transactions and sales events directly through POS because of the real-time data replication system and process. Conscious Design and Online Shopping Make your customers your priority. Today your customers are online shoppers and demand an online app, you need to put them first. Through LS Mobile and Ecommerce you can handle customers with tailored offers, customer loyalty programs, click incentives,  and enticing product information through the omni-channel.[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_single_image image=”7217″ img_size=”full”][/vc_column][/vc_row]

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