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Did you know that long queues can make customers not want to come back to your store? About 70% of customers in a poll even said that they will not want to return to a particular store where they had to stand in long queues. LS Retail is a cloud-based ERP for Retail that helps retailers to manage their stores efficiently. It provides an end-to-end solution for managing all aspects of retail operations, including inventory, sales channels, and Customer Relationship Management. LS Retail ERP helps retailers to connect with their customers efficiently using a real-time interface. The product has been designed in such a way that it can easily be integrated into existing ERP systems or any other applications that you might have deployed on your business premises. In this blog, we will further discuss how LS Retail helps cut down queues in your retail store. How Can You Reduce Queues in Retail Stores? Customer service is one of the most important aspects of the retail business. It is a crucial part of your business and can help you to achieve success in it. Given below are some tips to help you eliminate queues and make customers happy: Install More Mobile POS Without having to construct additional checkout lines or pay for additional software features, wouldn’t it be convenient to have more POS machines available during peak hours? This is now possible because sophisticated point-of-sale (POS) software can run on tablets and smartphones, allowing you the ability to add mobile point-of-sale (mPOS) devices as needed and then store them away when business is slow. With mobile POS, your workers can scan things and take card payments right away, reducing wait times at the register. Anywhere on the shop floor, mobile POS can be used to give services, such as checking an item’s availability or description. Set up a Different Space for Complex Transitions Simple transactions such as buying and paying for the same usually flow smoothly. However, they are not the only transaction types that can be seen in retail stores. Some customers would want to exchange an item, redeem their loyalty points, sign up for a subscription, and so on. For such transactions, it is always smarter to set up a dedicated counter for the customers. An ERP for Retail can help you manage everything on the same platform. It becomes easier to manage everything when you have the same database. Choose an Intuitive POS Expect irritated personnel, unhappy customers, and long queues in your store if your checkout system is difficult to understand and difficult to operate. Because the (sometimes very young) employees have to use a booklet with codes to register things without a barcode, there is a supermarket chain They avoid on the weekends. Processing a cartload of various veggies can take a while at the register since the cashier must first try to identify the item in the plastic bag before looking up the relevant code in the booklet. And guess what if he’s wrong? Oh, he must call for a manager. You may speed up processes at the register and reduce training periods by selecting an ERP for Retail with an intuitive Point of Sale system with a simple-to-use interface and quick learning curve (a great plus, especially if staff turnover is high in your store). Learn what qualities to look for in a retail point of sale and choose software that can help your company. A single line has several benefits: first, no server is idle while there are still customers waiting; second, the waiting time is the same for everyone, even if one register gets stuck for any reason; and finally, a single line feels “fairer” to those waiting because they know they will be served in the order of arrival. Get an ERP for Retail When choosing new software, search for platforms that have a reputation for being dependable and quick to process transactions. You don’t want to end up in long lines or lose clients because of technical difficulties or because “the computer is stuck again!” One of our customers told us a horrifying tale about their old point-of-sale system failing in the middle of the Christmas Eve rush. The systems in their main store went down due to one of our cash registers locking up. They had to manually handle each transaction by writing it down, which resulted in long lineups outside the store. That day, they easily lost $20,000, and who knows how it will affect repeat business in the future. They concluded that reliability is the most crucial factor to consider while selecting a system. The business is now content to use LS Central ERP for Retail. Summing Up Long lines could be a wonderful problem to have since they indicate how well-liked your store is. However, this translates to delayed service, boredom, and stressed-out staff members for your customers. Customers wait eagerly for establishments without cashiers and lines, but you may move things forward by cutting down on wait times by following the tips above and getting an ERP for Retail. Please get in touch with us if you need assistance identifying the appropriate technology to enhance the shopping experience in your establishments. Trident Information Systems is a D365 Gold Partner and LS Central Diamond Partner.
How Does ERP for Retail Help You Cut down Retail Queues? Read More »
One of the main problems facing the hospitality sector right now is high staff turnover. The National Restaurant Association’s most recent State of the Restaurant Industry Report found that 78% of restaurant owners claimed they didn’t have enough workers to meet customer demand and 75% indicated they were more than 10% understaffed. In addition to lowering the restaurant’s average level of service, a high staff turnover rate increases the costs associated with finding, hiring, and training new workers. Although there are many other factors contributing to this issue, including a high proportion of students employed in the sector and high levels of seasonality, it is also true that many business owners in the sector might be doing more to retain talent. There are many ways to retain your staff. The most basic thing you can do is employ an agile Restaurant Application. Hospitality Management Software like LS Retail Restaurant Management System provides a unified platform consisting of robust tools and centralized data. It impacts the productivity of your staff and adds to the smoothness of your operations. Here are five suggestions to assist you in keeping your restaurant’s personnel motivated to work there. 5 Ways to Keep Your Staff Happy Teamwork Plays an important role in maintaining a healthy flow of operations in a business environment. Given below are some tips to keep your staff happy and motivated. Built Team Spirit from Top to Bottom Having a team spirit is very important to avoid unnecessary mistakes, bottlenecks, and disputes. If your staff doesn’t feel happy with where they are right now, they will probably switch to a better environment. There are a lot of steps you can take to improve the situation like organizing a team spirit day where your staff plays fun games, enhancing team spirit, and most importantly, getting to know each other better. Or you can organize a trip for everyone to do some activities together. Or celebrate a milestone achieved by the employees. You can either throw a party or at least cut a cake to cherish their success. Before adding a new dish to the menu, you can ask them to taste it first and ask for their opinion about the same. There are many ways you can boost their team spirit. Reinforce Employees with Modern Restaurant Application If you believe that not upgrading the outdated Restaurant Application will save you money, you are gravely mistaken. Nothing is more annoying than trying to do a task quickly and to a high standard while using broken instruments. An antiquated point-of-sale system that gets stuck or creates tickets slowly may reduce table turns while also irritating guests who are in a rush. An ancient fryer that the kitchen crew can’t rely on may wreck the lunch rush. Invest money in the newest Point of Sale System and constantly check with your employees to see if any of the tools they are using, both in the front and in the back of the house, are insufficient or outdated. Just keep in mind that any money you spend on a Restaurant Application to assist your staff—such as a Restaurant POS System that can swiftly take orders at the table—should be considered an investment in enhancing the quality of your customer service. Appreciate them for a good job Studies have shown that people are more driven at work when they feel valued and appreciated. Teams with the highest levels of engagement experienced 59% less turnover, according to a recent survey from an organization that has earned the Great Place to Work certification. Constructive feedback makes employees happier, more motivated, and more willing to put in the extra effort. Many workers genuinely believe that having a sense of value at work is more effective than getting money! You can also save their progress in your Restaurant Application where you can even manage their talent and assign them jobs as per their interests. Furthermore, there are numerous ways to express your appreciation to your staff: Consistently express your appreciation to your team for a job well done, such as when a hectic shift has gone very well, when sales targets have been met, or when a worker has handled a challenging issue with professionalism. Thanks are important. Has a waiter agreed to a last-minute shift change to meet the demands of your company? Did anyone forgo a break to assist in the rush? Be sure to recognize their effort and express your gratitude for going above and above. Give them room and time to unwind. Establish a break room with a coffee maker, complimentary light snacks, and a water dispenser so that your team can recharge and rest before heading back to work. This will make them more motivated and at ease. Provide Ongoing Training Make sure to instruct new employees on your company’s values, rules, and policies. There should be no end to the training. Even though the onboarding process is crucial, you shouldn’t let your employees’ education end there. Give your employees access to professional development opportunities; they’ll feel appreciated as part of the team, understand that you care about their development, and, as a bonus, they’ll bring new skills to your company. Nine out of ten restaurant managers, according to NRA data, began their careers as entry-level employees; therefore, investing in the professional development of your staff is an investment in the long-term success of your company. Furthermore, training is even more important for existing employees if there is a new update in your Restaurant Application. Thus, keep them updated with the latest technology. Allow Your Staff to Officially Communicate Via a Common Channel Professional boundaries and morale can be easily destroyed by unclear communication and misconceptions. Why does he constantly get overtime assignments? I requested a vacation two weeks in advance, so why did she get time off when she only requested it yesterday? By putting in place systems that allow for direct, open communication between staff and management, you can reduce the likelihood of complaints
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Electronics get sold and outdated quite easily in the market. A trend quickly starts and finishes in the blink of an eye. This keeps Hi-tech electronic manufacturers under utter pressure to produce just what customers will buy. According to IBISWorld, global electronics is a $1.6tr industry that has grown 4.6 % in the year 2022 itself. Being highly lucrative, new plants emerge but many shut down because they fail to keep up with the pace. Many succeed with the right ERP for Electronics Manufacturing. Strong and accurate analytics play a key role in deciding what to produce and what not to produce. However, often, manufacturers don’t know how to plan their resources and manage their productions due to a lack of visibility. Many work with traditional disparate systems of management which further adds to their complexities. What to do? It is highly recommended to invest in a Unified Electric Manufacturing Software Solution which provides all the necessities on the same platform. One of the finest and most renowned examples of this cause is Microsoft Dynamics 365 Finance and Operations. It is a unified ERP and CRM which combines a unique set of tools to match your business requirements. Furthermore, you can access its robust analytics to plan your production. Incredible Hacks to Boost Your High-tech and Electronics Production Whether it’s make-to-order, assemble-to-order, and configure-to-order, you can fulfill these orders with excellence. Despite having fluctuating challenges, you can still win the race with the following hacks: Invest in the Latest ERP for Electronics Manufacturing Modern problems need a modern solution. In this case, you must invest in an extensive technology that fulfills all your needs. If you are still working on silos, you are draining 40% of your resource potential. It’s best to invest in ERP for Electronics Manufacturing. Look through your options and find the best. This is critical to immune you from current and upcoming challenges. The latest technology is designed to have all the features you need to thrive rather than just survive. You can either invest in an ERP and CRM separately or employ a unified software like MSD 365 which supports ERP and CRM capabilities at once. Automation is the Key to Maximum Productivity These days rapid financial and regulation changes are common, and so are shrinking product life cycles and global sourcing challenges. With automation, you can reduce errors and time in an operation. With analytics tools like Power BI, you get accurate reports in minutes. You can further manage material and plan demands effectively, purchase and manage inventory, and a lot more. If you choose ERP for Electronics Manufacturing by Microsoft, you can manage multi-country, multi-management, and multi-level manufacturing from one place. Multinational Financial account becomes a piece of cake with no human error. Reinforce Your Staff with Hand-held Gadgets to Boost Their Productivity Allow your staff to access real-time information on inventory with hand-held devices providing real-time inventory information. Let your staff plan inventory replenishment strategies. Such devices not just save their time but also boost their confidence. They can plan faster and communicate requirements to the person concerned quickly. Since they do not have to work too much on this part, they have enough time and energy to follow other critical aspects of your business. They can manage and place inventory in the right place. With Dynamics 365 F&O they can plan your warehouse’s floor-space utilization. Find the best way to store your hi-tech inventory. Read the Market Carefully This is one of the most critical aspects of any manufacturing plant. What is the point if you are not clear about what to produce and how much to produce? How much raw material should you order according to current or future demands? Make sure you use robust analytics to predict current and future demands. You must also foresee the upcoming challenges and plan a way out already. Analyze your previous interactions with customers and check what they liked. You can and must take their feedback to find shortcomings in your electronic items and how you can develop a better product. You can read market news, analyze various data and create reports but there is a high chance of errors. You can give this task to an automated technology like Microsoft ERP for Electronics Manufacturing and let it create reports for you. Engage your IT Team in Developing More Valuable Assets Make sure you make full use of your IT team. Do not engage them in monotonous management and maintenance of your system software. Instead, engage them in developing new and effective applications to serve your business. They can create an application to bridge the communication gap between you and your customers, or an application targeting a specific need like attendance. You can optimally utilize your IT team when they do not have to worry about constant management and maintenance of your business management software. It’s best to employ an ERP for Electronics Manufacturing like Microsoft Dynamics 365 where your implementation partner is entirely responsible for your system’s maintenance and upgrade. Grow with Microsoft Dynamics 365 Finance and Operations Microsoft Dynamics 365 has something for SMEs and enterprises. You can customize a unique set of tools assembled just for your business and let the Implementation partner manage all the related chores. It is important to find the right D365 Implementation Partner with a strong track of accomplishments. That’s why Trident is the best partner in the market. With 20+ years of serving various business ventures, we have gained an excellent reputation and a high customer retention rate. We are Microsoft Dynamics 365 Gold Implementation Partner and LS Retail Diamond Partner. If you wish to implement Microsoft ERP for Electronics Manufacturing, Contact Us Today!
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Around the world, cooking establishments that prepare food specifically for delivery orders are springing up in cities and towns massively. By 2030, the global market for this so-called ghost, dark, or virtual kitchens is predicted to reach US$1 trillion. They are getting enough attention from different IT companies to provide the latest and most robust Cloud Kitchen Management Solution to support this industry. A few years ago, at the same time when popular food delivery services like Deliveroo, Uber Eats, and Door Dash started to take off, these delivery-only restaurants without any spaces for dine-in customers started to appear. Restaurant owners understood that serving a completely new group of mobile consumers just required a kitchen or a portion of one. Renting expensive eating locations, hiring wait staff, or any other costs associated with operating a restaurant were not necessarily extra costs. They only needed to join a meal delivery app, set up a kitchen somewhere, and start serving food. Customers who place delivery orders for pizza or noodle dishes might not even be aware that the restaurant they are ordering from does not exist. To meet the rising demand for home delivery, fast food chain Burger King recently opened its first ghost kitchen in the UK. Just like previously, customers can order meal delivery from the new site in North London. The only distinction is that they cannot pick up their order or eat in. It is a pattern that is accelerating. Ghost kitchens and the mobile delivery applications they live through are upending the whole notion of what it means to operate a restaurant because more people than ever are ordering meals to be delivered to their homes. Therefore, enforced delivery services are growing quicker and more convenient. Why Do Cloud Kitchens Stand Out in The Cut-Throat Competition? Takeaways have been around much longer than smartphones and delivery apps. However, ghost kitchens are expanding on the idea of distant dining. No storefront, no front-of-house personnel, and no waiting or seating space are present. In contrast to a restaurant, they can be found anywhere if couriers can reach them. Successful Cloud Kitchen owners implement data-driven strategies and Cloud Kitchen Management Solution. In abandoned parking lots and warehouses, Deliveroo’s ghost kitchen concept—ultra-affordable prefabricated buildings dubbed Rooboxes—is there. Then some organizations provide commercial cooking spaces in densely populated locations ready for businesses to put up their delivery-only restaurants, such as Mission Kitchen, Cloud Kitchens, and Kitchen United. In some instances, a single kitchen might act as the central location for several virtual restaurant establishments, with cooks preparing different cuisines under one roof. They need a suitable Cloud Kitchen ERP to streamline their operations. Both big companies who see the promise of this new business model and individual operators searching for a low-cost arrangement use this model with ERP for Cloud Kitchen Technology. How to Make Profit with Ghost Kitchens? Uber Eats claims that restaurants that put up “ghost kitchens” can boost sales by 50%. Deliveroo is expanding its international rollout of ghost kitchens because of its promising scope. Make sure you implement Cloud Restaurant Software which provides real-time visibility and data analysis to make the right decisions. Given below are a few ways to make a profit out of your cloud kitchen business. Create a plan using the data To understand typical consumer behavior and potential untapped opportunities in terms of what markets you should target, what kind of menu you should offer, and what third-party operators would be most suitable for you, research demand and identify market gaps, or if you already run an F&B operation, use your restaurant analytics. To top it off, make sure you employ Cloud Kitchen Management Solution. Establish commercial kitchen facilities adjacent to your busiest delivery locations. By reducing the delivery distance, you will be able to serve more clients who desire food. Is demand significant? To estimate whether you would require more than one kitchen, determine your typical meal preparation time and throughput. Present a menu holding up during the transportation Every item you prepare in your cloud kitchen must be just as delicious as the food you serve in your actual eateries. This means that you must find methods of transporting your food that will keep it warm while preventing sogginess. The people from the original restaurant who are familiar with the food, how it should be cooked, and how it should be presented may also need to be included in each new ghost kitchen to maintain the quality to your standards. Get the Appropriate Cloud Kitchen Management Solution You need a Cloud Kitchen Management Solution that can interface with third-party delivery operators and allow you to track the source and timing of orders if you want to ensure error-free and prompt service. Incoming orders must also be sent directly to the kitchen so that your chefs can begin to work right away and have a clear understanding of what to make and in what order. Use Business Intelligence to analyze Your data Finally, the current and future of your hospitality business depend on a data analytics platform like Power BI. You will minimize waste, correctly reorder ingredients, and increase revenue every day. Long-term decisions on menu items, price, or even where to open new sites can be based on a solid foundation provided by transparent business data. The secret ingredient to any successful strategy is using the latest technology. A Cloud Kitchen Management Solution like LS Central provides a set of tools to ensure streamline your operations and assist in providing the best customer service. Being hosted on Microsoft Azure Cloud, it ensures maximum safety and security. If you are looking for Cloud Kitchen Software Implementation, Contact Trident Information Systems, a Gold D365 Partner, and Diamond LS Central Partner.
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