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Microsoft Power BI

Restaurant Management System

4 Magical Tips to Use AI to Transform Your Restaurant Business 

Many Businesses are benefiting from AI machine Learning. The hospitality industry is not behind either. Those who once worked on silos are now using a unified Restaurant Management System with embedded AI features like LS Retail Software Solution. Restaurants realized the actual value of AI during times of unpredictability; the time when every economy almost collapsed.    They are now embracing contactless delivery, kitchen robotics, and order aggregation. Not just this, in 2020, Artificial Intelligence in the Hospitality Industry is valued at USD 3.07 billion in 2020 and is estimated to reach USD 29.94 in 2026. These statistics reveal how spontaneously the trend is catching fire.   Artificial Intelligence and Machine Learning cannot be replaced as they are the major income-driving assets for a company. However, many other businesses are slowly and steadily getting into the heat.   There are Restaurant Management Software embedding AI features. LS Central Hospitality Management Solution is one of the most common examples so far. It can forecast demands and potential threats on the way, which helps cut costs and manage waste. It also offers a single platform to manage all your orders and most importantly, it gives essential customer insights.  There are many ways you can optimize the power of AI to boost sales and transform your restaurant. Our team discovered the top 4 ways to use AI to get the maximum benefits out of it.   Tips to Transform Your Restaurant Using AI-embedded Restaurant Management System    AI optimizes machine learning algorithms and offers essential insights per situation. Artificial intelligence plays an important role in personalizing services for customers and gives a competitive edge in the business. Given below are some essential tips to optimally use your AI-embedded Restaurant Management System to transform your business.  #1 Use AI to Find Recipe Ideas   Track your customers, what they ordered, what they didn’t like, and how your services can be improved. A Restaurant Management System like LS Retail Hospitality Management System Software provides Business Intelligence tools to get accurate business insights. You can use them to find the most popular dishes and recipes you can improve. You can even innovate recipes once you get the hand on favors customers prefer the most. You can engage your research team to mix-match a few flavors and see how it is doing on the menu. For instance, blending strawberries with tomato juice gives a unique flavor, you can innovate a recipe, put it up on the menu, and see how it is doing.     Remove Dishes from the Menu that are Not in Demand   Why would you even want to invest in something that’s not returning your revenue at all? Purchasing inventory for dishes nobody wants to try is only adding more costs, nothing else. Look through customer data to find how well each of your dishes is doing and cut undesirable dishes. You can either do your research manually, or you can employ a Restaurant Management System that can do it for you. LS Retail Power BI tool extracts, filters, and presents data into insightful dashboards which will help you improve your food and customer experience.  Set Menus Based on Locations  People in different locations prefer different sorts of delicacies. For instance, the sale of a classic beef burger will be relatively low in a location with a maximum Hindu population in Ontario. Hence, it makes no sense to add more beef burgers to the menu, they should choose chicken, fish, goat, and egg items. Find out which is the best location to set a specific menu. You can use the Restaurant Management System to extract relevant insights.    Make Your Customer Feel Being Cared for Using Insights  Make sure your customers feel heard and are being cared for. Take note of their last feedback, pay attention to their grievances, and don’t forget to mention that their last issue has been resolved already. Make sure they feel you remember them and that you are special to them. This way, they will become loyal to your brand. Reinforce your staff with handheld devices like LS Retail POS which makes ordering and billing processes easier and quicker. With LS Retail ERP, you can send the orders straight to the kitchen right from the table. You can also include extra instructions on the way. This will not only save a lot of time and effort, but your staff will have enough strength to take care of customers in the best way.   There are multiple ways you can use an AI-based Restaurant Management System to increase your restaurant sales. With essential insights, you can innovate hundreds of strategies to draw more customers. If you wish to employ Hospitality Management Software you can choose LS Retail, it is an extension to Microsoft Dynamics 365. Hence, being hosted by and on Microsoft Azure Cloud, it guarantees data security. Contact Trident Information Systems for further information.   

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Dynamics GP to Business Central Upgrade

Upgrade From GP to Business Central to Get Faster and Streamlined Business Operations!

Your company is determined for Dynamics GP to Business Central Upgrade, correct? GP’s end of support is ending in January 2023 anyway. If you are bothered about the inconveniences that this migration will bring you, don’t worry. Every Migration is not complicated. Moreover, most companies must progress toward digital transformation since it will enable you to boost your company efficiency.  Microsoft puts a lot of effort into enhancing the functionality and features of its products. Most of the time, you’re on-premises GP to Dynamics 365 Business Central Upgrade may increase productivity throughout your whole company. You will also be able to improve the efficiency of your business operations, services, and procedures.  Why Would You Upgrade from D365 GP to Business Central?  Dynamics Business Central is a cloud-based solution that offers more flexible features and agile tools. You can get more speedy operations while streamlining every process. It is suitable for businesses of all sizes. It provides other benefits such as:   Business Intelligence Fosters More Logical Decisions  After Dynamics GP to Business Central Upgrade, it supports business intelligence tools. You can use them to get insights into your business. You can also understand customers better as it stores, scans, filters, and presents customer data into dashboards allowing you to see how each customer spends in your business. You can then provide customized offers and services, deals, offers, and discounts. It becomes easier to segregate them into groups and individually. Moreover, Business Intelligence helps you spot your business’s KPIs, potential threats, gaps, and hidden earning opportunities.   Helps You Save Costs   After Dynamics GP to Business Central Upgrade, you will shift to cloud-based software which helps you save costs on maintenance and upgrading. You do not have to engage your entire IT team in maintaining and upgrading your software. You can instead use them to develop more useful tools to streamline your operations. D365 is an Saas as a Service Platform that helps you develop new software as per your need easily.   You Are Always on the Latest Version   Once you decide on the Dynamics GP to Business Central Upgrade, you will be hosted by and on Azure, you can always be on the latest version. Microsoft provides minor updates now and then without disturbing your business ecosystem. And twice a year, Microsoft provides major updates about which you are notified in advance. You can even reschedule these updates if you feel like it. D365 provides sandboxing allowing you to test changes and patch upgrades, even for those that Microsoft itself upgrades.   Get a suite of Cloud-based Software   With Business Central, you can access the complete set of applications provided by Microsoft such as SharePoint, Outlook, Teams, Power BI (Business Intelligence), and a lot more. These tools help you collaborate freely with one another and streamline operations more easily within the business.   Remote Access   One of the best qualities of Microsoft Dynamics Business Central is its remote access facility. You can access it from any device. In this period where everyone demands remote work, you need technology to support the same. Due to COVID-19, businesses were forced to shut down and demanded remote work. Businesses that couldn’t comply with the same either shut down or implemented technology to support remote work. This technology ensures work is done even if you are not available at the office.  High-end Security   With Dynamics GP to Business Central Upgrade, businesses especially SMEs don’t have to worry about their security as Microsoft Dynamics 365 ensures bank-level security. Microsoft has assigned more than 3000 experts to detect and defeat threats. There are thousands of other experts working day and night on the well-being of your software and data safety. Teams are assigned to create possible threats and other teams find ways to defeat them. Microsoft can be the most secure data you can have. Your data is stored and backed up on a single server. Therefore, you will get everything on a single server.   If you are looking forward to Dynamics GP to Business Central Upgrade, you can contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Implementation Partner. Our team of 200+ experts’ workday and night to ensure seamless and consistent operations in the organization. Contact us for further details.  

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Attract More Customers to Your Restaurant with Email Marketing  

What comes into your mind when you think of marketing? Facebook ads or google perhaps? But there is a more convenient and cheaper marketing method which is called email marketing. You can use Restaurant CRM to pull out the list of interested people visiting your website or any touchpoint. A Restaurant POS Software too tracks customer transactions and helps understand their spending pattern.   But do you know what exactly email marketing is? To be simple, email marketing is a medium to establish communication with your customers or audiences via emails. This typically includes creating an email list and pursuing the recipients. You can create innovative content such as emailers, messages, cards, and so on to implement and progress your marketing plan.   A Restaurant CRM Solution is responsible for maintaining healthy relationships between your restaurant and customers. It plays a key role in strategizing your next marketing plan. Therefore, Restaurant CRM is a suggested software to use in your email marketing plan.   Email marketing has proven itself to be a significant and affordable method to lure customers into your business. Creating an email list is the fundamental step ahead. Restaurants typically collect emails from their customers or from those who would like to receive an update, details, and offers of their restaurants.   According to several surveys, email marketing is the best marketing technique. It is even better than social media platforms such as Facebook, Instagram, etc. the ROI is impressive; email marketing generates $38 for every $1 spent. Moreover, if planned thoroughly, your email is more likely to be opened than a tweet.   Why is Email Marketing So Significant?  Apart from enhanced security and general effectiveness, there are loads of reasons to build out and use email lists to promote your restaurant. Using Restaurant CRM makes the entire process a lot easier. Here are some statistics to back this statement up:   Emails outrace every other platform when it comes to receiving the customer’s attention and offers.  Up To 73% of recipients prefer their communication with a business using an emailing platform.  About 68% of customers prefer to hear from a restaurant through the mail.   A single email campaign can trigger up to $3,500 in sales.   Segmented email campaigns can boost your revenue by 760%.   Email marketing engagement has seen significant growth over the last year.   About 59% of respondents stated that emails affected their purchase decision.   It increased about 5% for returning customers which ended up boosting 25%-95% revenue.   Customers prefer permission-driven promotional methods over forced advertisements. With a Restaurant CRM, you can identify customers who are open to any sort of promotion, and those who repent of such measures. A consent-based promotion is driven by the openness of a customer towards your advertisement. They can block your emails or unsubscribe if they are not satisfied.   Major Reason to Choose Email Marketing Over Digital Advertising!  Another major reason to pick email marketing over digital marketing is that digital ads are becoming harder and more expensive. The Restaurant POS System, on the other hand, enables the restaurant management to track their customers. This way they can target the right campaign to the right customers without fuss.   However, no matter where you are operating in the world, you might have heard about the war going on for consumer data and data privacy. Both the government and the consumers demanded data transparency when it comes to how their data is obtained and processed. Sounds fair enough, isn’t it? However, this will bring chaos for small to medium businesses that relied on digital ads.   Earlier, they had to pay Facebook for their ads and Facebook would target the right audience and the rest of the marketing is done by Facebook itself. However, soon enough, things are not going to remain as easy as they are. Facebook and Instagram heavily relied on third-party data to run ads. Without this data, running digital ads is going to be difficult.   Restaurants can easily use their Restaurant CRM. They can easily spot their target audience using software like LS Retail Mobile POS to understand what dishes are getting popular and which dishes need to be removed from the menu. You can also segregate customers based on veg, non-veg, and vegan, and send them related offers via emails.   How can Restaurants Use Restaurant CRM to collect and make a customer list?  Collecting a list of emails is harder than sending them. Before 2020, collecting emails was a manual task, or done through a website. COVID-19 gave a significant boost to contactless dining solutions like QR code menus, and contactless ordering and payment. A Restaurant CRM helps track customer activities, what they are ordering, and what they prefer to purchase. Restaurant Management ERP utilizes Power BI tools, to help track and organize their data in a way that drives better strategies and supports effective loyalty programs.   Preferring suitable Restaurant Software Companies over disparate systems is effective for targeting the audience. A survey revealed that customers are willing to pay extra and share their details like contact numbers, emails, etc. in exchange for good customer service at a restaurant.   LS Central is one of the Best Restaurant Management Software which offers a Restaurant ERP Solution and Restaurant CRM on the same platform. Its POS Software Solution integrates the front office to the back; waiters can take orders on the table and send them to the kitchen at the right counter without visiting there physically. It encourages contactless and faster operations. In addition to it, it empowers your employees with hand-held devices and the ability to complete tasks more smoothly.    How can Restaurants use Email Marketing Effectively with a Restaurant CRM?  Restaurants are recommended to use Restaurant CRM as it becomes easy for them to collect customer data. With Restaurant ERP Software Solution, you can successfully start email campaigns hassle-free. Here are some of the methods to do the same.   Build Your Audience   To build an audience, make sure you collect their name, number, and other contact details. Your Restaurant POS

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Use Microsoft Power BI to Drive More Customer into Your Restaurant  

Restaurants these days are looking for the perfect Restaurant ERP Software Solution that fulfils their business needs such as LS Retail ERP. An ideal Restaurant Management Software is reinforced with insightful tools like Microsoft Power BI. Power BI is a robust tool used to extract insightful reports on customers or the overall business. It helps integrate distinct data sets, cleans data, and transforms it into a data model, and generates graphs and charts to provide data visually. The set of information can also be shared among other Power BI users in the business.   Overall, to boost and drive existing and new customers into your restaurant needs concrete data. Based on this, restaurants then make appropriate strategies like loyalty programs, offers, deals, discounts, rewards, and so on.   Microsoft Power BI collects data from almost all the touch-points, turns them into actionable reports, and helps restaurants achieve their target. Restaurants trying to understand their customers traditionally are left behind. Having outdated Software for Restaurant Management is another factor adding to it. Due to a lack of customer insight businesses might face issues such as:   Inability to meet shifting customers’ preferences.   Poor brand management.  Lack of clarity on creating loyalty programs.   Poor meal planning.  Detachment with valuable customers.  How does Power BI help restaurants drive More Customers in?  Using Microsoft Power BI, restaurants can track every transactional action taken by the customer, understand it, and based on it, help create relevant strategies to drive more business in.   Creates Effective Loyalty Programs  You can create effective loyalty programs based on your customers’ actions. You can segment customers according to their preferences and spending patterns. Segmentation enables the right program allocation to the right group. You can also create separate programs for individuals. For instance, giving away coupons and loyalty points drives more sales of services or meals.   Deals Based on Geography  You can also establish loyalty programs geographically. According to customer preferences in a certain area, you can create relevant offers. Also, you can offer suitable meal deals when the traffic is generally the highest. It can be on a certain day of the week or at a certain time of the day.  Connecting with Customers on an Emotional Level   Often People tend to purchase certain meals that are driven by their emotions. Being delivered personalized services, customers feel cared for and connect with a business emotionally. Once a business successfully connects with a customer, he will consciously or subconsciously come back to the same business.    Encourages Spreading Word of Mouth  Word of mouth is one of the strongest and most cost-effective promotional methods. People consider references from the people they know and trust. Having customers connected with your business emotionally drives them to bring their family, friends, and acquaintances to your business.  Sometimes, restaurants pay social media influencers to promote them. However, if pleased, they will recommend your business to their followers for free, hence providing free promotion.   What Makes Microsoft Power BI So Special? Earlier, operating a business based on guesses was normal. However, now, this is the riskiest thing a restaurant can do. Where every other business is leveraging the latest technology to get valuable insights, a lack of knowledge can thrust your restaurant back.  Microsoft Power BI helps deal with lack of clarity which is the root of other challenges.  Interactive Power BI Desktop   With the interactive Power BI desktop tool, the user can generate reports simply by accessing the data quickly. You do not need to develop advanced skills to work on this tool. It is non-tech friendly. It is easy to learn and even easier to use and the best thing is, it is free to download.    Tailored Visualization   Since every business runs on different terms, they might need data customization. Certain information may not be as useful to them. Power BI is designed to tackle such complex situations. The user can access the custom library of visualizations and design themselves a concept that fulfills your business needs.   Visibility  One of the biggest challenges that industries are facing is manipulating the existing data to drive essential information. Microsoft Power BI does the job for you. It collects data and turns it into insightful reports while enabling complete visibility throughout your business. It abolishes confusion and directs a straightforward way through efficient planning.    Strong Security   Power BI optimizes the active directory in order to set up access to the control panel. Via this panel only, the business will utilize different Microsoft solutions. Thus, apart from generating a traditional security layer, Power BI can also develop security allowing the team to grant controlled access.    Easy Implementation Process   It is very easy to implement Power BI. It demands low IT resources and engineering skills. Whereas in some instances no technical knowledge was required. All they have to do is create an API key and plug it into the software.    Help Managing Costs   With Business Intelligence analysis, businesses can recognize peak times, peak seasons, and even the efficiency of their labor. With accurate data, restaurants can opt for better strategies allowing them to manage costs. They can apply the right strategy according to location and customer demands.   Microsoft Power BI is a boon to customer-specific industries like hospitality, where direct consumer satisfaction makes or breaks a business. You can leverage Power BI with LS Retail. Contact Trident Information Systems, LS Retail Gold Partner to implement the solution. 

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