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Five Ways to Boost Customer Engagement in Your Restaurant 

Restaurant Management ERP /

Restaurants have come a long way after dealing with and surviving pandemics. Hopefully, we are far behind the worst of them all. Customers are still cautious about going out in public as new COVID variants are in the news now and then. Restaurants have to think of new ideas to engage customers. customers are afraid of too many interactions due to the current situation. How about giving them contactless services? ERP for Restaurant enables such services seamlessly. LS Retail is one of the prominent Restaurant ERP Software Solutions. It integrated the back office with the front and fosters seamless customer service. It has the best POS Software Solutions for Restaurants.   Due to COVID, this world has seen rapid growth in digital technology which nobody expected would arrive so soon. Restaurants too have to start leveraging this technology to stay ahead of the competition. Customers tend to show more interest in businesses that provide them with all the conveniences they want. Technology promotes customization for customers, easy data sharing, live tracking, and several integrations which account for a better working environment and boosts productivity.   Digitized props like ERP for Restaurant can massively help withdraw more customers into your business and empower your staff at the same time. There are five effortless ways to boost customer engagement in your Restaurants.   Supply a Seamless and Personalized Experience  Earlier personalization was a luxury and not everyone could access it. However, customers were increasingly drawn toward the idea of personalization. With suitable POS Solutions, this is a piece of cake. You can easily track your VIP customers and provide personalized deals and meal offers. In addition, your regular customers may also want personalized meals. Maybe someone wants extra cheese with no tomatoes in their burger. Or maybe they want to have vegan milk in their coffee. It may sound too much for some but with Software for Restaurant Management like LS Central, it is a piece of cake. Customize their order right into the POS and send it to the kitchen. Additionally, you can also disclose allergen information, like using nuts, certain seafood, milk, gluten, etc. in your dishes so they can exclude them from the ingredients. Studies have shown that customers tend to return 2-3 times more to a restaurant if they have personalized services.   Stay Flexible with ERP for Restaurant  Generally, nobody wants to cancel their table bookings, but restaurants must be flexible enough to allow the same. They must follow solid policies to allow them to rebook, reschedule, or receive a full refund if required. In addition to it, it is recommended to allow flexible ordering and billing options. For instance, with LS Central POS Solution, customers can easily pay by scanning barcodes. With this ERP for Restaurant, A waiter can take orders from one table and take bills from the other using the same POS solution. A POS solution is more than just billing software. Apart from being just customer-centric, it allows a restaurant to track its internal affairs as well. You can live-track your inventory and send orders to the kitchen at the right KDS (Kitchen Display System) at the same time. With Restaurant POS System, you can become more flexible effortlessly.   Empower Staff to Provide the Best Customer Service  Empower your staff with hand-held devices. With a POS Solution for Restaurants, they can easily cater to customers twice the lesser time. They can take orders and bills from the same device, note customization requests, inform people about allergens, and send orders into the kitchen without having to travel all the way. This saves a lot of your staff’s time and efficiency, which you can then use in other areas. You can assign them to greet and pay more attention to each customer and make sure they are comfortable.   Provide a connected Experience  Connect all the touchpoints and ensure your customers can get seamless services using ERP for Restaurant. A restaurant omnichannel service allows your customers to book tables, share feedback and follow your business. Through omnichannel, your customers can connect, order, and pay in multiple ways. Allowing this flexibility empowers the customer and drives them back to your business followed by secured payments, online menu browsing, tracking delivery orders, and so on. However, more than this, your restaurant must manage to process distinct transactions consistently and efficiently. For this, restaurants must connect as many channels as possible to their POS systems. By ensuring that your take-out orders and online deliveries are followed by your QR, and kiosk orders into your POS system.   Create Loyalty Boosting Programs   In a survey, it was revealed that it is easier to sustain existing customers than to draw new ones into your restaurant. Find what fascinates your customers and think about what would drive them into your business. Use BI-based tools like the one LS Retail offers. BI (Business Intelligence), which is embedded in the POS solution, extracts customer data from different touchpoints and generates insightful reports. With this ERP for Restaurants, you track your customer’s spending patterns and preference patterns. Based on these reports, you can segregate customers based on their similarities and offer customer deals and meal offers.   In an industry like hospitality, where the business owner has to directly deal with one of the most complex things in the world; customers, they need to be extra creative with their strategies. They have to cater to different people with diverse backgrounds, preferences, and eating habits. In this case, digital assistance can make a difference. With ERP for Restaurant, you can manage and cater to your customers in the most efficient ways.   LS Central is one of the prominent ERP for Restaurant providers. If you are looking for LS Central Implementation, Contact Trident Information Systems, we are one of the best Restaurant Companies in India. With a robust record of accomplishments, we have managed to become a Gold Microsoft Dynamics 365 and LS Retail implementation partner. With an experience of more than two decades, we have contributed to various business success stories within and outside Indian borders. Our services are available globally. 

Five Ways to Boost Customer Engagement in Your Restaurant  Read More »

What Makes Azure Your Ultimate Cloud Server? 

Microsoft Azure Cloud Services /

Microsoft Azure Debuted in 2010, and since then it has used worldwide virtualization at Microsoft Data Centers. It offers up to 600 different services and is a leading brand in Infrastructure as a Service and has led to noticeable growth. Azure was fabricated to test, build, and manage application services via Microsoft data centers. Nowadays, Microsoft Cloud Azure is a growing cluster of integrated services and applications focusing on a seamless work environment It is a perfect match for small businesses. It has now become an integral part of the smooth work experience.  Azure supplies some unique benefits that deserve acknowledgment. It has also managed to outrace its competition by great lengths. Its more flexible and scalable capabilities make it the first choice of the user.   How Microsoft Azure Outraces Competition?  Azure supplies unmatched capabilities. Hence, the competition could not stay intact before it. Some clouds like AWS have similar IaaS capabilities for virtual machines, storage, and networking. However, Azure has no match in PaaS abilities. Given below are some of the features Microsoft Cloud Azure provides the best.   PaaS Capabilities   Microsoft PaaS provides the developers an environment, building blocks, and tools to build and deploy Microsoft Cloud Services. Furthermore, Azure Cloud also provides the vital Microsoft Azure DevOps connections which are critical for the managing, controlling, and monitoring of these applications. Azure PaaS takes care of your infrastructure behind the scenes.   .NET Suitability   One of the most useful benefits of Microsoft Azure is its .NET capabilities. It has an upper hand over its competitors when it comes to the .NET programming language. Azure has been successfully created and perfected to work smoothly with old and new applications with the .NET programming framework. Furthermore, it is easier to move your Windows App to Microsoft Azure Cloud as compared to its competition.   Security Benefits   Microsoft Azure Cloud is tailored following Security Development Lifecycle (SDL), a top industry-leading assurance process. It delivers Azure security to the heart. Your personal data and services enjoy guaranteed security when they are on Azure Cloud. Microsoft was the primary cloud vendor whom European Union’s data protection authorities approved. They were alone the first to receive the latest international standard for cloud privacy.   Hybrid Solutions   Where many of the competitors are testing their hybrid solutions, Microsoft Azure has had its hybrid capabilities fallen into place. It effortlessly integrates data centers to the Azure Cloud. It also provides easy mobility between the public cloud and on-premises.   Unlike most of the competitors, one can create hybrid apps on Azure using the available resources in data centers at the MS Azure Hosting Provider. You can also access a massive range of hybrid connectors which includes Virtual Private Networks (VPNs), Content Delivery Networks (CDN), catches, and Express Route Connectors to boost the performance and usability.   Connected Ecosystem   Azure provides an integrated ecosystem for building, testing, and deploying Azure Cloud Apps. It is up to the client how he prefers the application development to be. Furthermore, open development languages add more to the flexibility of Microsoft Cloud Azure. Further, ready-made services such as mobile, web, and media in addition to templates and APIs can work as a catalyst for Azure Application Development.   Why Do Businesses Primarily Pick Microsoft Cloud Azure?  The RightScale survey broke out; many businesses prefer to use Microsoft Cloud Azure for its excellent PaaS and IaaS. It enables various flexible business-friendly features which makes it the primary choice for most businesses.   You Can Integrate Azure Smoothly with Other Microsoft Tools  Most businesses rely on Microsoft services such as Office 365, Outlook, SharePoint, Teams, and so on. Cloud Services in Azure easily integrated with these tools providing persistent processing. In addition, Azure Cloud Services uses the same virtual machines as Windows and Linux, which businesses use on-premises. Organizations that have always had a challenging time integrating and coordinating their disparate systems must opt for Azure. It provides a fresh integration capability which saves time and money.   You Can Partner with Industry Leaders  According to a survey by The Virtualization Practice, a bulk of users mentioned Microsoft’s Image as a trusted industry leader. Thus, this was a major consideration they took while deciding to merge with Azure Cloud. It was also reported that Microsoft is the primary preference among Fortune 500 companies. The Steller’s image was driven by widely used tools such as Skype, Xbox, Bing, and so on. The rationale was simple since Microsoft tools are trusted, and Azure makes sense too.   You can customize your Solutions to Meet Your Specific Requirements  Another major reason that fosters Microsoft’s image as one of the most convenient solutions is its ability to use to fit your business. For instance, implementing Azure’s IaaS services allows the user to pay only for the services they use. In addition to it, PaaS allows you to design and develop applications without having to pay for the underlying infrastructure expenses. Therefore, you can tailor your cloud software to meet your business requirements without fuss.   Get Robust Open-Source Analytical Support  You can leverage managed SQL and NoSQL data services by assurance, followed by embedded support. Thus, you can access deeply dug insights to understand your business better and strategize better ways to improve your business productivity. Furthermore, you can also access Azure’s analytical tools such as HDInsight. According to Microsoft, it is the only completely managed Apache Hadoop feature which enables the user to optimize open-source analytical clusters for Hive, Spark, MapReduce, HBase, Storm, Kafka, and Microsoft Server backed up by a 99.9% SLA.   You Get an On-going Stream of New and Exciting Releases   Azure often updates its offerings and provides new services to its users. For instance, one of its releases was Azure Advisor, which provides tailored recommendations suiting the individual user’s needs. Further, a combination of two more functionalities; Site Recovery and Azure Data Backup aids businesses to build cost-efficient and robust business longevity and disaster recovery plans. Azure Disaster Recovery Plays a vital role in the same.   How Does Azure Benefit a Business?  Azure

What Makes Azure Your Ultimate Cloud Server?  Read More »

How can Restaurants Create Attractive Menus? 

Restaurant Management ERP /

Have you ever wondered why a customer of yours only orders a specific dish and ignores others? Did they decide before if they wanted to have fried chicken with mayonnaise before walking into your restaurant? Was there something else that drove them to choose what they did? Yours Restaurant Management System plays a critical role in influencing your customers. Your Restaurant ERP System helps decide on a menu. A BI-oriented Restaurant CRM Software can help you understand your customers and identify popular dishes in a certain area. This is a huge advantage when creating a menu. Be cautious while selecting the right Restaurant Software Companies. One wrong decision can tie you down for up to five years and may supply a low ROI.   Customers tend to look at the menu for merely a few seconds. If it is effectively tailored, you can witness whooping sales and margin. Transform your menu from a simple and stale price list to an eye-catching marketing tool.   We have compiled a few tips to effectively give your menu a new lease of life ensuring it fulfils your customers’ and business needs.   Go Digital with a Restaurant Management System   The fundamental tip is to use suitable Restaurant Management Software, preferably a unified ERP and CRM. LS Retail is one of the most famous examples of a unified ERP and CRM. It also works on Power BI providing insightful business and market details. These details also specify meals that are in most demand area-wise. It is an incredible tool that helps spot opportunities to boost sales and profit margin.   Scale Down Your Menu   According to the UN National Restaurant Association’s report, many restaurants scaled back their menu at the peak of the pandemic. They axed complex dishes and only simple to make dishes were offered which could be prepared by lesser staff. This way they could cut their inventory requirements and ensure their staff’s potential could be maximized. Most of them utilized their Restaurant Management System to the  In many ways cutting down menus and shredding out less successful items is a logical step. If you keep more items on your list, you will need more inventory at hand which adds costs. Suitable Software for Restaurant Management provides robust inventory management tools, so you live to track and plan your inventory accordingly. Moreover, you may not be able to maintain the same quality throughout all the dishes, which will end up slowing down your pace.   Giving your customers too much time to think encourages them to take more time in deciding what they want. It is a clever idea to add only popular dishes and meals to your menu. Restaurant POS Software can help you identify the popular dishes.   Spot Your Most Famous Dishes  How much you manage to persuade your customers depends on how well you organize your menu. According to William Poundstone’s book Priceless, he described how restaurants list their high profit and expensive dishes on the top right corner of the menu to catch the customer’s eye and make them think of other items displayed as cheaper options. Also, using a Restaurant Management ERP will help you with spotting the famous dishes so you can plan further accordingly.  Boxes are another eye-catcher. Those items are boxed that the chef wants to sell, and people tend to purchase them at the same time. Boxes in assorted sizes promote a sense of flexibility among the buyers. They think they save money if they purchase the smaller size. In addition to it, you can also utilize colors to your benefit. For instance, the color red is used in limits to catch the eye of high-margin items. Orange stimulates appetite, whereas brown gives out an earthly vibe. With a Restaurant Management System, you can easily segment your menu using favorable colors.   Highlight Food, Instead of the Price   A scientist at Stanford University found that people are more likely to choose a less demanded, healthier option such as vegetable sides if they are given a more elaborated description. On the other hand, labels such as “twisted citrus glazed carrots,” attract more of their attention than a healthy vegetable side.   Similarly, you can also successfully justify the price tag of more expensive items. Diners will be more inclined to your expensive mutton curry if you manage to justify how premium it is prepared using top-grade ingredients. With a Restaurant ERP Solution, your customers can view such details on a POS device. It becomes easier to incline them toward a more expensive device with a Restaurant Management System.   LS Retail is a unified Restaurant Management System that helps restaurants manage their inventory and plan their menu. It is also easier to serve customers, and with insightful reports, successful strategies are on their way to implementation. If you are looking to implement LS Central and need a demonstration, Contact Trident.  

How can Restaurants Create Attractive Menus?  Read More »

Attract More Customers to Your Restaurant with Email Marketing  

Microsoft Dynamics CRM /

What comes into your mind when you think of marketing? Facebook ads or google perhaps? But there is a more convenient and cheaper marketing method which is called email marketing. You can use Restaurant CRM to pull out the list of interested people visiting your website or any touchpoint. A Restaurant POS Software too tracks customer transactions and helps understand their spending pattern.   But do you know what exactly email marketing is? To be simple, email marketing is a medium to establish communication with your customers or audiences via emails. This typically includes creating an email list and pursuing the recipients. You can create innovative content such as emailers, messages, cards, and so on to implement and progress your marketing plan.   A Restaurant CRM Solution is responsible for maintaining healthy relationships between your restaurant and customers. It plays a key role in strategizing your next marketing plan. Therefore, Restaurant CRM is a suggested software to use in your email marketing plan.   Email marketing has proven itself to be a significant and affordable method to lure customers into your business. Creating an email list is the fundamental step ahead. Restaurants typically collect emails from their customers or from those who would like to receive an update, details, and offers of their restaurants.   According to several surveys, email marketing is the best marketing technique. It is even better than social media platforms such as Facebook, Instagram, etc. the ROI is impressive; email marketing generates $38 for every $1 spent. Moreover, if planned thoroughly, your email is more likely to be opened than a tweet.   Why is Email Marketing So Significant?  Apart from enhanced security and general effectiveness, there are loads of reasons to build out and use email lists to promote your restaurant. Using Restaurant CRM makes the entire process a lot easier. Here are some statistics to back this statement up:   Emails outrace every other platform when it comes to receiving the customer’s attention and offers.  Up To 73% of recipients prefer their communication with a business using an emailing platform.  About 68% of customers prefer to hear from a restaurant through the mail.   A single email campaign can trigger up to $3,500 in sales.   Segmented email campaigns can boost your revenue by 760%.   Email marketing engagement has seen significant growth over the last year.   About 59% of respondents stated that emails affected their purchase decision.   It increased about 5% for returning customers which ended up boosting 25%-95% revenue.   Customers prefer permission-driven promotional methods over forced advertisements. With a Restaurant CRM, you can identify customers who are open to any sort of promotion, and those who repent of such measures. A consent-based promotion is driven by the openness of a customer towards your advertisement. They can block your emails or unsubscribe if they are not satisfied.   Major Reason to Choose Email Marketing Over Digital Advertising!  Another major reason to pick email marketing over digital marketing is that digital ads are becoming harder and more expensive. The Restaurant POS System, on the other hand, enables the restaurant management to track their customers. This way they can target the right campaign to the right customers without fuss.   However, no matter where you are operating in the world, you might have heard about the war going on for consumer data and data privacy. Both the government and the consumers demanded data transparency when it comes to how their data is obtained and processed. Sounds fair enough, isn’t it? However, this will bring chaos for small to medium businesses that relied on digital ads.   Earlier, they had to pay Facebook for their ads and Facebook would target the right audience and the rest of the marketing is done by Facebook itself. However, soon enough, things are not going to remain as easy as they are. Facebook and Instagram heavily relied on third-party data to run ads. Without this data, running digital ads is going to be difficult.   Restaurants can easily use their Restaurant CRM. They can easily spot their target audience using software like LS Retail Mobile POS to understand what dishes are getting popular and which dishes need to be removed from the menu. You can also segregate customers based on veg, non-veg, and vegan, and send them related offers via emails.   How can Restaurants Use Restaurant CRM to collect and make a customer list?  Collecting a list of emails is harder than sending them. Before 2020, collecting emails was a manual task, or done through a website. COVID-19 gave a significant boost to contactless dining solutions like QR code menus, and contactless ordering and payment. A Restaurant CRM helps track customer activities, what they are ordering, and what they prefer to purchase. Restaurant Management ERP utilizes Power BI tools, to help track and organize their data in a way that drives better strategies and supports effective loyalty programs.   Preferring suitable Restaurant Software Companies over disparate systems is effective for targeting the audience. A survey revealed that customers are willing to pay extra and share their details like contact numbers, emails, etc. in exchange for good customer service at a restaurant.   LS Central is one of the Best Restaurant Management Software which offers a Restaurant ERP Solution and Restaurant CRM on the same platform. Its POS Software Solution integrates the front office to the back; waiters can take orders on the table and send them to the kitchen at the right counter without visiting there physically. It encourages contactless and faster operations. In addition to it, it empowers your employees with hand-held devices and the ability to complete tasks more smoothly.    How can Restaurants use Email Marketing Effectively with a Restaurant CRM?  Restaurants are recommended to use Restaurant CRM as it becomes easy for them to collect customer data. With Restaurant ERP Software Solution, you can successfully start email campaigns hassle-free. Here are some of the methods to do the same.   Build Your Audience   To build an audience, make sure you collect their name, number, and other contact details. Your Restaurant POS

Attract More Customers to Your Restaurant with Email Marketing   Read More »

How Can Steel Manufacturers Predict Demand and Streamline Operations Amid an Unpredictable Pandemic?  

Steel Manufacturing /

Steel manufacturing covers about 2% of India’s GDP and 0.6% of the world’s GDP. Being in such a small industry, steel manufacturers often come across various challenges that their old Manufacturing Management System cannot cope with. However, some of them still upgraded to Steel Manufacturing ERP and went ahead of the competition.   Their challenges grew threefold when a pandemic attacked the globe. New COVID variants emerge now and then which leads to unpredictable pandemics. Unpredictable pandemics cause unexpected customer demands. This often leads manufacturers to the verge of despair. Several steel manufacturers decided to upgrade their disparate technology to Steel Manufacturing ERP, whereas some still stuck to their good old excel sheets.   Due to unpredictable demand shifts, many steel manufacturers suffer losses. Sometimes some plants even shut down leading to an unemployment crisis. What is the solution? Steel Manufacturing ERP Software like Microsoft Dynamics 365 provides a single platform that supports ERP and CRM (Customer Relationship Manager) at the same time. This Manufacturing CRM Software optimizes Power BI to predict demand even during the most unpredictable times.   Can Steel Manufacturing ERP Be Really a Solution?  Steel Manufacturing ERP is a wizard tool for manufacturers. It is a unified solution that maintains enterprise resources and manages customer relationships at the same time. One of the most renowned Manufacturing ERP Software includes Microsoft Dynamics 365 for Manufacturing. An ERP for Steel Fabrication ensures the following benefits:   Company-wide Network Integration   This is one of the most valuable benefits provided by Metal Fabrication Design Software. Integrated Manufacturing ERP System aids manufacturing companies or plants to integrate and streamline their key areas such as raw material sources, procurement, managing vendors, managing inventory, and so on. This approach swears by the accuracy of financial transactions with every detail present on the same platform. Manufacturers using distinct software to manage their business often miss streamlining the key operations.   Multiple Planning Capacities   The steel manufacturing process in a steel manufacturing company goes through multiple planning capabilities. Things get complicated when a manufacturer tends to store data on multiple platforms. While planning he has to search through multiple sources and sometimes cannot even find the required data. It severely hampers the planning process. In contrast, having everything present on a single platform unifies data and makes the planning process a lot easier.   Timesaving   ERP for Steel Manufacturing reduces the production and sales cycle. Moreover, the staff can access important data without having to go through a loop of management. Furthermore, it also streamlines the supply chain and inventory management and makes it easier to tackle problems. Steel Manufacturing ERP fulfills every requirement on the same platform.   365 Degree View of Critical Data and Processes   A unified Steel Fabrication Software ensures a smooth flow of information across the company. Therefore, allowing users to access real-time data on the go. In addition, managers and decision-makers are at a great advantage. They get to oversee their entire manufacturing business from a 360-degree view. Even if they are running multiple plants, they can access its data in one go. Planning becomes a lot easier compared to the manufacturers relying on disparate systems to manage their business. With Microsoft Steel Manufacturing ERP, the managers can get real-time information in actionable and insightful reports.   Accurate Business Forecasting   To meet the overwhelming customer demands for automotive, construction sectors, and heavy equipment, it is important for steel manufacturing plants to track the emerging market trends, especially during the time of COVID. Old fashioned Steel Fabrication Management System failed at providing current reports. As soon as the reports reach the person concerned, most of the time, they are a day or two old. A Metal Industry ERP like Microsoft Dynamics 365 for Steel Manufacturing uses Power BI to extract data from various sources and merge them into an actionable and insightful report. Whether it is finding the issues arising in KPIs or forecasting customer demands. Power BI proffers accurate reports on the same.   Cost Control   ERP Implementation for Steel Manufacturing accounts for excellent control over finance and accounting, thus, bringing out optimum management and project budget control, as well as related costs. Therefore, keeping business control is not the only advantage you get from Steel Manufacturing ERP. You are also entitled to get robust financial management.   Microsoft Dynamics 365 is one of the most popular ERPs (Enterprise Resource Planning) and CRM across the globe. There is hardly any business that has not ever heard of Microsoft Dynamics 365. It has helped businesses achieve milestones quickly and more easily with its robust tools and functionalities.   What Makes Microsoft Dynamics 365 Your Go-to Steel Manufacturing ERP Software?  From small and unorganized businesses to large multinational businesses, having a full-fledged view of any sort of business is imperative. Microsoft Dynamics 365 Steel Fabrication provides a 360-degree view of your business. Whether it is a single item producer or a custom-specific metal manufacturer, D365 for Manufacturing has everything you need. This software provides the following benefits:   Quality Management   This Steel Manufacturing ERP allows you to generate your material certificate which ensures its quality grade. Furthermore, it also allows the user to track issues by problem type and spot their long-term or short-term solutions, respectively.   The statistics also state insights into the key performance indicator (KPI), and where the nonconformance issues arose. It displays the solutions which helped resolve those issues in the past. You can also use the historical data to calculate the previous quality measures and discover the appropriate measures to use this time.   As soon as you set up quality associations, it creates quality orders for different business operations, conditions, and events. The quality association may also sometimes include a certain item or every item.   Shop-floor Reporting   With Microsoft’s Steel Fabrication Management Software, manufacturers can manage their operational tasks which are straight away associated with the production department. They can also schedule, track, and report work progression in the manufacturing plant. Further, live reporting with job progression reporting and costing according to the employee’s name, the time on production orders, and their duties.

How Can Steel Manufacturers Predict Demand and Streamline Operations Amid an Unpredictable Pandemic?   Read More »

Key Benefits of Upgrading AX to Dynamics 365 

dynamics 365 business central /

AX to D365 Upgrade may appear daunting but it is simple and more beneficial. Some businesses might avoid the idea of their D365 Migration due to the belief of exploiting their current system to its maximum potential. However, this can do more harm than good.   The major reason an Upgrade AX to D365 Finance and Operations is mandatory is because of its about-to-get terminated support system. Mainstream support for D365 AX 2012 R13 ceased to exist on October 12, 2021. After which, the only security hotfixes will exist till January 10, 2023.    Apart from support, An Upgrade AX to D365 fosters multiple benefits. Dynamics 365 Finance and Operations does have similar benefits, but it outrages AX benefits. Dynamics 354 AX possesses certain drawbacks:   Microsoft Dynamics AX is not a suitable option for small-sized businesses but medium to large sized ones.   Even Though Dynamics AX Implementation may appear customizable for certain industries, the dependency on partners and ISV can add to more deployment time and ownership costs.   If partners host the software, it can lead to an increased cost as it is a Software as a Service (SaaS), and Cloud ERP (Enterprise Resource Planning) options are limited.   Benefits of AX to D365 Upgrade  Microsoft Dynamics 365 is the only cloud-based solution that provides CRM and ERP on the same platform. It integrates different abilities into one application to coordinate and work efficiently like financials, operations, marketing, customer service, field service, project service automation, and sales.   Having these tools integrated with existing tools like word, outlook, excel, etc. can help you make better decisions. In addition, these functions get timely upgraded while allowing you access to the latest version. There are numerous benefits of Microsoft Dynamics 365 F&O.   Complete Functionalities   Dynamics 365 delivers everything on the same platform. D365 Migration helps you save time and money on your staff training. You can easily integrate your CRM, BI, ERP, and IoT all in the Dynamics 365 range and abolish any third-party service dependency. Microsoft keeps adding new features every year and ensures you have the latest technology working for you.   Cost-Effective  AX to D365 Upgrade diminishes the costs as it is cloud-based software, requiring no on-premises servers and hence reducing dependency on your workforce for its maintenance. Microsoft helps clear out the redundant resources and puts more focus on the value-adding projects. It has a robust disaster management system and maintains back-ups. All these factors help reduce costs and make this solution one of the most cost-effective options.   Automatic Updates   Microsoft ensures frequent minor upgrades, and major upgrades twice a year. The minor upgrades happen constantly without disturbing the ecosystem of your business. When it comes to major upgrades, you are notified two days prior. The service provider itself will take care of your upgrades and maintenance. Therefore, leave your IT staff enough time to work on more important activities.   More Flexibility and Scalability   Being cloud-based software, it is more flexible towards changes and scales with your business. You can make customizations according to your business requirements. It is even suitable for SMBs (Small and Medium Businesses). Dynamics 365 allows you to calculate your usage whenever necessary. One of the best things about this software is that you do not have to plan for an extra server space, different software versions are available for you like Local Business data (on-premises), Cloud and Edge (hybrid), and Cloud (Public cloud). Therefore, after AX to D365 Upgrade, you will be open to more options.   Built-in Power BI   Microsoft comes with a built-in Power BI which works as a catalyst for effective decision making. Power BI collects business data from diverse sources, integrates it, and turns it into insightful reports. Those reports are in-depth and identify KPI performances. Power BI is a great tool for building great customer relationships. It extracts customer data from different touchpoints and provides insightful customer reports which can later be used for creating strategies.   Many businesses have already embraced AX to D365 Upgrade while others are just considering it. We Upgrade AX to D365 Supply Chain and Finance Management as soon as possible because only security hotfixes are available till 2023. Support for Supply Chain and Finance Management is available and is better. Trident Information Systems is one of the Gold D365 F&O Partners that provide 24/7 Support for D365 F&O. Contact us for further information.  

Key Benefits of Upgrading AX to Dynamics 365  Read More »

What Tool Does Your Restaurant Need for Successful Loyalty Building Strategies? 

Restaurant Management ERP /

Determining how to attract more customers and encouraging existing customers to stay needs innovative strategies. For which restaurants need thorough analysis of their customers. A Restaurant CRM Solution like LS Central can provide an impactful platform for the same. With Power BI-driven tools, strategists can access real-time customer-oriented reports defining their spending patterns, preferences, and other relevant details through insightful reports.   You must be wondering; how does Power BI (Business Intelligence) manage to provide such insightful reports? Power BI is a collection of software services, applications, and connectors working together to turn distinct data sources into coherent, visually impressive, and interactive insights. It gathers and integrates data from different touchpoints and provides thorough research on each customer. Digitalization plays a key role in creating loyalty-boosting strategies. Restaurant POS Software, for instance, is more than just your regular billing software. It records every transaction, which later helps in building reports.   Without customer insights, your loyalty boosting strategies are going in vain. Multiple factors can hinder your success such as:   Inability to recognize customer patterns and implement the wrong strategy on them.   Sudden customer preference changes lead to an imbalance in services.   Inability to implement the right meal plans in the right chain.   Offering discounts on the wrong meal plans.   Inability to provide customized services.   Seeing every customer with the same vision.   Confusing wrong groups for certain deals and orders.   Inability to look appealing enough to the customer.   Using obsolete strategies can bore customers.   A successful Restaurant CRM Solution is the one that helps you resolve these issues and provides a smooth ecosystem for inventing impactful loyalty boosting strategies.   Use LS Retail’s Power BI to Foster Innovative Loyalty Boosting Strategy   To retain your customers and build loyalty in your restaurant, you must reward returning customers with offers and deals they cannot resist. LS Central Restaurant CRM Solution uses Power BI to identify loyal customers effortlessly. Using this Software for Restaurant Management, create loyalty programs that complement your goals.   Understand Your Customer’s Pattern  A loyalty program gives excellent value toward understanding your customer preferences better while efficiently predicting their next step. You can identify meal trends, micro-segments, and potential demand. By understanding your customer habits and identifying when and what vouchers are offered and are redeemed, you can enhance your marketing campaigns. With its POS Software Solution, you can also optimize stock mix and distribution.   Craft Attractive Loyalty Programs  As soon as you tie up your loyalty strategies with LS Retail Restaurant ERP Solution, you can craft programs to achieve your goals optimally while boosting customer satisfaction. Design different tiers with specified benefits. You can also set rules on how to collect and spend them. The best and most effective part is, you can segment customers according to their choices and preferences, then offer certain deals and offers according to the same.   Build an Emotional Bond with Your Customers  Apply customer data into your strategies and make your returning customers feel cared for. They might not realize it but subconsciously, they will create a special bond with your restaurant. Attractive deals will encourage them to bring their loved ones to your restaurant on their next visit. Alternatively, you can include a strategy that supports this idea; a deal that gives a certain discount if you bring someone with you on a certain date or day of the week. Numerous deals can be created using the same strategy.   Optimize Omni-Channel   Whether your customers order food online or come to your restaurant, you can still track their preferences and spending using omnichannel. This is essentially useful for providing customized offers and logical communication. You can create a tiered loyalty program to drive repeat online and offline business. You can divide a promo according to platforms; online and offline having different promos. Send customized vouchers on birthdays or anniversaries to VIP customers. You can also offer a blended order and pick-up mode. Let them order food online which they can later pick on their way home if they do not want to get delivered by your delivery boy.   Without impactful strategies, restaurants, especially emerging restaurants, cannot survive for long in this cut-throat competitive era. LS Central Restaurant CRM Solution provides a platform that allows crafting impactful and relevant strategies. If you are looking for LS Central implementation, you may contact us. 

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Optimize Your Rail Terminal Operations with Rail Depot Software  

Transport Management Software /

Logistics, being heavy and large assets, needs a robust Rail Depot Software. Rails are one of the safest mediums for transportation of heavy and large quantities commodities but are amongst the hardest to manage assets. Rail Depot Software streamlines rail terminal operations and eases its management significantly. For instance, the French national railway company SNCF, with more than 260,000 employees and international service territory, acknowledged the value of using a strong digital Transport Management Solution. They used both Microsoft Power Platform and Microsoft Flow and gained impressive outcomes.  A Rail Depot Software can help manage the day-to-day railway terminal operations like Shunting yards, where rearrangement of railcars is done through a system of switching and shunting tracks, also, intermodal terminals where the exchange of containers happen between trains and trucks via massive gantry trains.  The Best Rail Depot Software for Managing Rail Terminal Operations  Dynamics 365 for Transport is a unified Rail Terminal Software that provides a single platform that takes charge of managing the relevant operations, rail terminal’s CRM as well as billing.  The software is precisely crafted to manage rail terminal motions while enabling complete track movement monitoring. This software assists with logistics support and planning the container’s movement.   This ERP for Transport and Logistics covers Container Booking, Hub and Sports Journey, Rail Journey, Other CTO Journey, TXR Log Tracking, Non-Containerized Rail Movement, Train Load Plan, Capturing of FOIS (Indian Railway) System, Carrier Haulage, Merchant Plan.  How Reporting is Done by Dynamics 365 for Transport   This Transport Management Software customizes reports at the yard, rail, cargo, and customer levels. The report depicts the current picture of your rail terminal status and helps with terminal planning while endorsing more stability. All reports can be visualized depending upon the Date ranges provided.   Rail Operation Statistics  Rail Outer Register   Rail in Register   Train Summary Report  Empower Employees with Microsoft Power Apps and Power BI  This Yard Terminal Software digitalizes manual and monotonous tasks and helps you do more work with less effort. For instance, after using Microsoft Power Apps and Power BI, SNCF could digitalize their business processes and empower every employee to innovate and share their ideas to enhance their work every day.  Create Customized Applications to Ease Communication  This Rail Depot Software provides Power Apps and Microsoft Flow, which you can use to create and craft apps while endorsing automated workflows. To ease communication among various employees, you can build tablet-based solutions for easier and more effective data exchange. Digitize your business operations with direct input from your employees and figure out what their daily challenges are that need to be resolved.   Access the Quality You are Entitled to  Create dashboards using Power BI. Monitor every application and find out where the problem lies. With these dashboards, you can detect efficiency, security, and operational issues and discuss the same with application developing units. Encourage the people closest to the problem i.e., managers, to trust the solution and upgrade the overall quality of operations.   Independent App Development Without IT Developers   You can train your employees on Share-point, Power BI, and Power Apps. Even if you are not a developer you can still learn Power Apps quickly. No, IT assistance is required while developing an application. Your employees can develop apps to share their daily grievances and create a solution on their own.  Building More Efficient Bogies  Even though developing more sophisticated applications might seem daunting to some people, it is still more efficient than the traditional development methods. In addition, doing some math and planning on a piece of paper is prone to errors. Instead, access an application with an intuitive user experience. For instance, the one which provides a list of recommendations and guides throughout optimal spring placements.   Overall, Rail Depot Software can significantly boost your rail terminal operational productivity. Dynamics 365 for Transport provides a single platform to manage relevant rail terminals, billings, and Customer Relationship Management. Use Power Apps to develop customized apps even with no IT dependency. Trident Information Systems is a Gold Microsoft Dynamics 365 Partner. We have expertise in managing rail terminal operations. For further information or a demonstration, contact us.  

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How to Achieve Optimal FMCG Manufacturing? 

Food Manufacturing ERP /

The best way to achieve optimal FMCG manufacturing is to implement Dynamics 365 for Food Manufacturing. FMCG products tend to perish in the shortest time as compared to other manufactured products such as steel, laminate, glass, and so on. If not manufactured and stored properly, they tend to perish even earlier. In this case, a Food Manufacturing ERP becomes crucial. Dynamics 365 for Food Manufacturing is one such software that delivers every tool you need while food manufacturing. It manages raw material sourcing and vendors, manages inventories, logistics, warehouses, and a lot more using the same platform. Therefore, providing a unified view on every aspect and allowing the user to make the best decisions.  With frequently changing customer demands these days, manufacturers may come across certain challenges such as:   Overstocking and understocking due to lack of demand forecasting.   Manufacturers have to rely on guesswork which usually leads to minor errors.   Redundancy issues are quite common due to disparate systems.   Lack of updated stock visibility due to using disparate systems.   Working in silos can lead to financial discrepancies.    How Manufacturing ERP Software Optimize FMCG Manufacturing?  One of the most effective ways to accomplish this is to upgrade your technological approach. Use sophisticated technology like Dynamics 365 for Food Manufacturing. Having your technology upgraded lays an enormous impact on your production process. Given below are some ways in which you can get the best out of your production:    Use Insights During Project Management   Having a shoddy project management strategy can lead to endless frustration. Poor project management is one of the major areas where businesses tend to face losses. With Microsoft Power BI real-time production performance reports, you can monitor all your manufacturing aspects. You can also review and approve every necessary time and cost impacting projects using insightful reports. These reports enable users to quickly respond to potential project risks and sudden changes by managing critical KPIs.    Get Live Visibility into Operations   Accessing real-time visibility into your complete manufacturing operations will drive excellence. If businesses are unable to gather, link and visualize global supply chain data, they can never get visibility into end-to-end operations. Having improved visibility into the supply chain data will improve communication and coordination among supply, production, services, and sales. Integrating different departments will foster collaboration leading to harmonious and smooth operations.   Use Technology to Empower Your Employees   With Manufacturing ERP Software like Dynamics 365 for Manufacturing, you can empower your employees and make them happy with their jobs. According to a survey, 53% of American Workers are unhappy with their jobs. Dynamics 365 delivers role-specific tools and a 365-degree view of the business. This helps them adapt and enhance their working style. By integrating a structured workflow-oriented platform with the unstructured work of collaboration, you can achieve greater productivity. When you bring out the best in people, that is when the production is maximized.    Boost Productivity with the Right Tools   Achieving productivity is much more than doing work, it is about how much value you can extract from that effort. Manufacturing productivity is a byproduct of a unified view of operations and also digital assistance tools to monitor and resolve issues remotely. If your technician can coordinate existing expertise with tasks, greater productivity is bound to be at your court.   One thing that differentiates achievers from non-achievers is the quality of services. Reinforcing your staff with intelligent tools and on-the-go can enable them to boost efficiency and provide exceptional services. Creating customized sales documents by leveraging familiar Office 365 tools, a comprehensive event-driven sales process, viewing relevant data, and working on phones add up to productivity. You can get all this in Dynamics 365 for Food Manufacturing. Offer Customized Services   Microsoft Dynamics is the most effective CRM for Manufacturing Industry, the key factor that contributes to a successful manufacturing business is exceptional customer service. Offering value-added customer services via community, self-service, or social channels is a wonderful way to resolve customer issues without having to speak to a technician.   Consisting of modern problems and complex operations, manufacturing cannot be done the old ways. Technological advancement has become a necessity. Manufacturing ERP Software like Dynamics 365 for Food Manufacturing provides a unified platform that supports all the manufacturing-related activities while enabling better collaboration and staff reinforcement. For Dynamics 365 implementation, you may contact Trident Information Systems.  

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Bind Customers to your Retail Business with LS Retail  

Retail ERP Software /

Have you ever wondered how some retailers manage to bind customers to their business and some do not? Suitable ERP Software for Retailers and a hint of creativity are the secret ingredients. They optimize its tools and complement them with innovative strategies. However, if you are not creative enough, it is no issue at all. LS Retail ERP alone can provide a robust platform holding a plethora of customer-compelling tools and functionalities.   Retail businesses run on low-profit margins, face massive competition, and are in desperate need of ERP Software for Retailers. Those who run disparate systems like separate Customer Management System, billing software, Inventory Management Software, etc. are prone to face more downtimes than those who prefer a unified Retail Management Software like LS Retail Software Solution.   Having a disconnected CRM Software for Retail is not very effective during a cutthroat competitive era, where your competition is upgrading their technological approach. Such retailers commonly come across some general issues such as:   Overstocking and understocking.   Redundancy issues.   Imbalanced balance sheet.   Inability to cope with a sudden customer preference change.   Poor strategies and rigidity.   Lack of enough data while creating loyalty programs.   LS Retail ERP abolishes most of the factors hindering a successful customer relationship, it uses Power BI (Business Intelligence) to collect data and creates real-time reports which help understand customers better. Create successful loyalty programs, deals, offers, and coupons based on the information given.   How does ERP Software for Retailers Help Connecting with Your Customers?  ERP, like LS Retail Software Solutions, extracts customer data from every touchpoint, compiles data, and generates insightful and visually appealing customer reports.  In addition, you can:   Offer secure and contactless payment options.  Align replenishment to the actual demand and trends.   Allow customers to check real-time product availability.   Enable self-service shopping and checkout options.   Customized Deals and Offers   Having deals and offers customized for your customers helps form a special bond with them. With Power BI you can get reports on just the information you need, through which you can segregate customers into different segments according to their preferences. You can either create individual offers or group-oriented loyalty programs. It usually compels customers to think it over and form an emotional bond with a particular company or a brand.   Display Relevant Item Suggestions on E-commerce Platforms  This CRM for Ecommerce, using artificial intelligence, looks through the customer’s history and understands their pattern, then it customizes a list of products for your customers   Which might grab their interest. Besides increasing cross-selling and upselling, it can make some customers subconsciously feel cared for and drive them to visit your site more often.   Self-Check-out Services  With more and more dependency on technology, customers are becoming increasingly impatient. No customer likes waiting in long queues with a bunch of items. Offering self-service and self-checkout options busts frustrating queues and clears up the floor space. Customers hop back to stores with more convenience than those who lack it.  Easy Product Purchase or Return Either Online or Offline   To gain customers’ trust it is mandatory to ensure an easy return policy, either online or offline. A customer will feel confident enough to purchase a product from your shop if they are provided with a convenient return facility. With this ERP Software for Retailers, you can easily provide easy purchase returns either online or offline.   Word of Mouth Attracts and Binds New Customers   Keeping your customers satisfied helps attract new customers into your business through one of the most effective promotional techniques i.e., word of mouth (WOM). When a customer is happy with your services, he is most likely to refer your store to his friends and family. It does not take too long for new customers to build trust in your brand too.   How to Pick the Right Vendor?  LS Retail Software Solution is indeed one of the best ERP Software for Retailers. However, it is crucial to choose the right LS Retail ERP Implementation Partner from the pool of LS Retail ERP Vendors. Make sure the vendor you select has a robust track record and enough resources to support you during downtime. Make sure the partner provides 24/7 LS Central Support.   Trident Information Systems is a Gold Microsoft Dynamics 365 Implementation partner with 20+ years of experience and a robust track of accomplishments. Our team of experts delivers 24/7 support. Contact us for further information or a demonstration. 

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