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The Importance of Omni Channel Management in Restaurant and Foodservice.

Restaurant Management ERP /

Ensure a seamless journey to your customers and let them place orders from the channel of their choice. Integrate every channel and manage them centrally with an ERP for Hospitality, such as LS Retail: one of the best Hospitality ERP Software. Omnichannel was once believed to be used by only retailers focusing on consistent customer experience throughout various channels: Brick and mortar, direct and wholesale. However, many people overlook its importance in the restaurant industry since it operates quite differently than retail. Nevertheless, restaurants and other foodservice providers operate on different channels and can tremendously benefit from it.   Why an Omni Channel Restaurant Strategy?  The Restaurant industry is transforming, and so are their needs, a good Restaurant Management Software can help keeping-up with the transformation. Today’s consumers want to order their fast food from anywhere and at any time. It is imperative, and not optional that the customer experience is seamless and connected. Those consumer needs are driving the omnichannel trend. For restaurants, that means providing their customers with multiple ways to order, pay, and receive their meals.  Restaurant operators are now recognizing its importance in their industry. They are acknowledging the importance of being visible to new customers while embracing multiple channels and hence adopt a wise multi-channel management system i.e., Omni Channel. This is the same reason an eCommerce retailer decides to have a concrete shop to reach more customers. Be it via enhanced delivery options, a non-traditional and pop-up unit, food trucks, or any other medium, restaurants are reaching more customers through different channels.   How does Omni Channel Management Help the Restaurant and Foodservice Business?  Customers demand more convenience as soon as they get in touch with your restaurant. It is up to you to offer a continuous brand image and customer experience both online and offline for pick-ups, dine-in, takeout throughout devices. With such efforts, the customer feels looked after and gets a consistent experience. Given below are the few benefits of proper Omni-channel management for your restaurant business:  Central Control for Multiple Locations  With LS Retail Hospitality’s Omni Channel Management, control all your food channels centrally from the head office. Set up menu items, recipes, meal deals, and modifiers. The system replicates data and transmits it throughout the Restaurants, automatically allowing you to manage POS (point of sale) terminals and staff from headquarters. Being one of the Best Software for Restaurant, it offers multiple tools within the same platform which many of the other Restaurant Management Software fail to offer.   A Greater Reach   The more channels your restaurant has, the bigger the audience you can reach. Consider how many additional consumers you could reach if you started offering delivery, takeout, or a drive through.   In the delivery space, you can choose to collaborate with a third-party service provider, already having a large customer base such as Uber Eats, Takeaway.com, Deliveroo, etc. Restaurant Management Software such as LS Retail itself can manage your delivery and online ordering operation more efficiently.  Free Flow of Information   Integrate omnichannel the correct way among all the tech platforms you have: POS or food delivery apps. As soon as you are onboard new customers on your POS, you can simply collect their data and optimize it to generate loyalty programs.   As you integrate more channels you start collecting new data from new sources. If used correctly, you can understand your customers’ behavior and identify new methods to serve them better.   Improving data flow also enhances your efficiency from the front office to the back office. When you have efficient technology and clean data, you might as well take care of your staff better. Hence, encouraging them to become more efficient.   Improved Customer Experience   Providing a consistent Brand Image and streamlining customer experience is what Omnichannel experience is all about. The main objective of this approach is to create a seamless customer experience throughout all the channels and touchpoints, treating them the same irrespective of the location they placed an order. This fosters brand loyalty and repeated business.   Aligning all your channels not only streamlines the user experience but is also an asset to customer service and support. Your support team can extract your customer’s records on interactions, issues, and orders in real-time. Hence, turning the buyer’s journey a lot easier and satisfactory.   CRM Data Optimization   You can use CRM to gather direct feedback from your customers. Similarly, you may respond swiftly to all reviews and build a personal connection with them. The best way to get repeat business is to nurture your customers. You can optimize omnichannel strategies such as email and SMS campaigns to maintain and strengthen customer relationships.   Through the right targeting and segmentation, you can access the right set of customers. Adding personalized messages such as greeting cards on their birthday, offering exclusive rewards for being a valued customer, or offering their preferred dish as an incentive. Use automated workflows to ensure you deliver these campaigns at a precise time.   Greater Flexibility   Omnichannel management helps maintain and keep track of everything throughout multiple platforms. A customer should be able to order food from any chain available near him as well as return it if not satisfied. These flexible options boost customer satisfaction and sales.   Studies show a customer is most likely to purchase from a business if their omnichannel works seamlessly and empowers them to make flexible choices.   With LS Retail – the Best ERP for Restaurant, you can simplify your omnichannel management and provide better flexibility to your customers.   Why Trident?  After winning multiple awards, Trident Information Systems has been recognized as a Gold Microsoft Dynamics 365 and LS retail partner since 2004 and services many restaurants and foodservice businesses so far. With our ERP for Hospitality services, 150+ resources, and technical tools, many successful restaurants have been our clients. For further queries contact us.  

The Importance of Omni Channel Management in Restaurant and Foodservice. Read More »

Cost Cutting Tips for a Greater Profit Margin with LS Retail

Retail ERP Software /

When it comes to cost-cutting, many retailers might find it hard to process it without Retail ERP Software. Look for unified Retail Management Software that encompasses each area impacting immensely on costing like inventory management, warehousing, supply chain management, and so on.   As a retailer, costing is supposed to be on the radar. It depicts how well your business is doing and what changes you need to implement to avoid costing challenges. It is a matrix that needs to evolve consistently.   LS central is an extension to Microsoft Dynamics for Retail Industry offering a complete suite for retail business management. Hence busting common challenges retailers encounter such as   Lack of Visibility: Visibility is the most important part when it comes to cost-cutting, lack of real-time data can lead to some confusion and drive over or under inventory purchase. It makes it harder to identify areas where you can potentially cut costs and lead to waste.   Competition: Neck-to-neck competition in retail is obvious. Due to many contenders and constantly changing customer demands. Everyone is striving to be better than one another. Adopting technologies to upgrade their services and get ahead of the crowd.   Brand Positioning: having an appropriate pricing strategy goes hand in hand with how you want to position your brand in the market. Sometimes it gets a little tricky since the customer can take it otherwise. For instance, lowering prices can leave an impression of having inferior quality, and the buyer does not take it seriously.   Improper Discount Planning: discounts must be planned very carefully. Indeed, they can drive customers in. However, sometimes it can turn the tables around. Stock clearance sales are ideal for discount implementation, but improper discount planning can lead to product quality suspicions. You might also end up drawing a discount-driven crowd or customers that do not provide repeated business.   How To Cut Costs and Boost Profit with Ls Retail?  LS Retail is a unified software solution and an extension to Dynamics 365 for retail which provides a dynamic environment required to run a retail business. Manage your business centrally and get real-time visibility, keep tabs on your inventory and avoid overstocking. Embrace its features to reap maximum benefits   Centrally Manage Your Retail Business   Whether you run a single shop or own a multi-complex, it is of no concern. Have real-time visibility and control over your retail business with a Unified Software Solution. With automation, plan costing, and product pricing with accurate data analysis. Manage your business even if you have different chains in distinct locations. Ensure a free flow of information, save time, efforts, and costs which you would have otherwise on manually doing everything.   Cut Operational Costs with Mobile POS   Adopting a unified mobile POS that integrates sales, marketing, and inventory within a unified platform can save you much more than a sole purpose POS. Apart from that, cut down on overtime and excess staff as much as you can. Avoid using tissues, extra bags, and excess packing as much as possible. A mobile POS helps you automate tasks as much as possible. You no longer must fill in data repeatedly. Most of the recurring transactions are automated, sparing your staff enough time to spend their efforts on other productive activities.   Get Real-Time Visibility  LS Retail provides The Best ERP for Retail, you get real-time visibility essential to identify cost-cutting areas and strategize profit-boosting ways. Identify if you are overstocking your inventory. check if your technology has become obsolete and needs an upgrade. Spot operational areas are working insufficiently and need attention. Get real-time market analysis and figure out what is in demand, see if you are not excessively stocking the inventory that is not in demand.   Be Fast and Flexible with Omni-Channel   The Omnichannel provides enough flexibility for the customers to order a product online if available. They can review various products at the same time and decide whether they want it delivered to their home or would like to pick it up. Empowering your staff with a mobile POS leads to more flexible payment processing and better assistance to the customer regarding purchasing a product. Even if the staff is busy enough to process payments, the customers can still help themselves with self-checkout.   Utilize Predictive Analysis   Optimize accurate demand forecast analysis and generate better replenishment strategies. Cut time and efforts on order processing with rapid facilities, scan-based receiving and automatic put away, and inventory counts. This helps enhance store floor accuracy and improve overall store performance. You minimize waste and add up to the profit.   Generate Smart Loyalty Programs   Microsoft Dynamics 365 for Retail extension helps generate offers, deals, loyalty programs, and so on. Strategize discounts more smartly with accurate data analysis targeting customer behavior. Identify the right opportunity to launch a specific deal. Ensure customers provide repeated business.   Identify Waste Patterns    Identify the waste patterns and make necessary adjustments. Spot items that are not much in demand or not in demand at all. Reduce manual work and encourage your staff to optimize automation as much as possible. With customer sales reports, manage inventory and identify the right product mix to meet the sales goals. Cut costs and save time with replenishment and standard stocks.  Select the right Implementation Partner  Being stuck with the wrong implementation partner can cause you some serious financial damage. Not being careful enough can lead you to the hidden cost trap. Since this partnership lasts for up to five years, be careful with who you tie up. An ideal implementation partner keeps things crystal clear about their services right from the start. It is recommended to choose someone with years of experience and happy clientage.   Cost-cutting and boosting profit margin get easier with automation. Having a suitable Retail ERP Software such as LS Retail does the job perfectly. A complete suite offering every necessary tool within the same environment can not only optimize business operations but also cut unnecessary costs, giving your business a profit boost. Choose a suitable implementation partner such as Trident Information Systems, gold partner of Microsoft Dynamics 365, and LS Retail. Backed up with 150+ technical resources and a powerful clientage, we guarantee successful project accomplishment. For further queries contact us.  

Cost Cutting Tips for a Greater Profit Margin with LS Retail Read More »

How to Optimize Transportation and Logistics with Microsoft Dynamics 365?

Microsoft Dynamics 365 /

Need an ideal solution to manage your transportation and logistics? Microsoft Dynamics is just for you. This software showers tremendous benefits like routing, vehicle tracking, temperature tracking, and warehousing within a unified platform. You can identify vendors and routings to cover inbound and outbound orders or get the cheapest shipping rates.   Cutting Transportation costs holds the top position as far as the logistics industry is concerned, other pain points do not add any less to the challenges. Microsoft Dynamics 365 offers solutions to bust pain points such as:    Fuel Costs: When it comes to cost-cutting, fuel cost is the major concern of all time. Increased fuel rates add up to higher transportation costs and escalate surcharges, resulting in hiked freight rates and other included charges.   Economic Crisis: Hyped fuel prices bring greater credit issues and raise inflationary demands that take a greater toll on an economy. The industry is mounted by complying with regulations, additional capacity, and declining demands with the increase in key cost centers.   Technological Issues: Even though this industry recognizes the need for advanced technology, business owners fail to find the right solution to manage their transportation and logistics. Most of them either work in silos or adopt multiple software, which might even complicate their operations.   Why Microsoft Dynamics 365 is the perfect solution for Your Transportation or logistics business?  Work smarter and embrace greater flexibility in your daily operations. With a suitable service provider, having over a decade of experience such as Trident Information Systems, you can easily plan routes and identify vendors for inbound and outbound orders. Apart from this, you can claim other benefits like:   Efficient Inbound and Outbound Planning   As soon as you are in the game, you cannot avoid extreme pricing. Therefore, it becomes even more essential to drive down your operational costs by enhancing inbound and outbound operations. Microsoft Dynamics 365 helps in optimizing the shipping process when you order items from the vendors and transfer them to the end customers. Get end-to-end visibility from order to payment, claim substantial lead time reduction and enhance the overall manufacturing process.   On-Time Delivery   When you have an item to accept or dispatch from/to the vendor or customer, you get multiple shipping options on your plate which show up with delivery restrictions such as delivery time, costs, or distance. With Microsoft Dynamics 365, you can ensure timely delivery no matter what route you choose. It identifies all the factors that have a direct or indirect impact on the final delivery and ensures the fastest route possible.  Real-Time Visibility  Transportation management exceeds transportation concerns and includes real-time visibility into the entire order and delivery process to every individual who needs it, from procurement, production scheduling, warehousing to supply chain and staff. Real-time visibility classified under individual departments within a unified platform helps you cut costs and make more logical decisions. Apart from this, you can use this data to fill the process gaps causing variability in the supply chain.   Warehouse Management  Integrate supply chain with Microsoft Dynamics 365 and stay agile while receiving, picking, staging, and loading. Cut down on excess inventory and get visibility when the item was shipped, how much was shipped, and when it will arrive in real-time. End-to-end data on orders and shipments help you plan and maintain optimum inventory levels.   Accurate Replenishment  Inventory replenishment is one of the most crucial operations in transportation management. Microsoft Dynamics 365 optimizes this task and allows you to set up replenishment strategies based on the minimum/maximum criteria. Identify when you need to add up more inventory as soon as it hits the minimum level. Additionally, you can also set up demand-driven replenishments.   Yard and Terminal Management  With Microsoft Dynamics 365, you can eliminate manual processing that slows your progress down. Get real-time visibility in your yard and terminal to minimize waiting times, increase outputs and reinforce regulations. Claim a secured, safe, and optimally productive yard.   Spot the Most Appropriate Carrier   With cutting-edge business intelligence, access the large network of suppliers and carriers existing right now. Browse through thousands of vendors and suppliers and pick up the one that suits you the best. Get a unified view of all carriers and identify where they stand against one another, also analyze their performance over time.   Why Would You Choose Trident Amongst All the Partners?  Trident Information Systems, being the gold partner of Microsoft Dynamics 365, boasts decades of experience with various transportation and logistics firms. We research your business and assemble tools to customize the perfect solution. We assist in managing schedules, analysis, errors, integrations, capacity plans, and workflow.   Trident’s Logistics suite includes Rail Operations, Yard Management, transportation management, warehouse management, billing solutions, and fleet management. Additionally, this suite collaborates with our globally recognized HCM and Finance Modules. It integrates with your organization’s operational aspects and provides a smooth workflow.  

How to Optimize Transportation and Logistics with Microsoft Dynamics 365? Read More »

How to Choose a Technology for Effective Hi-tech and Electronics Manufacturing?

Microsoft Dynamics 365 /

The pace that the electronics industry is at is unmatched. The top ten brands of electronics in the industries debuted hardly ten years ago. Hence, this industry is growing at a crazy speed that you need to match!   Electronics manufacturing is ideal for tech-savvy people who can be as flexible and fast as it demands. Backing up with the right technology is the most important thing. Having a unified solution like Microsoft Dynamics 365 for Electronics Manufacturing can help you beat electronics manufacturing challenges and competitions.   Electronics are subjected to faults the most, therefore, their manufacturing can become even challenging. With shrinking operating margins, global competition and innovations are lowering the prices. Hence, it becomes a necessity to become more cost-effective to balance profit.    It gets even tougher to comply with the ever-changing customer preferences. Therefore, EMS companies and contract manufacturers have to establish a New Product Introduction (NPI) process. Closed-loop communication among sales, engineering, and manufacturing are essential to meet the dynamic demands of the target audience.   Economic dynamics and customer cyclical demands cause production fluctuations. Customers’ preferences influence the production of a device or a certain brand on a granular level. Hence, effective lean capabilities should be established to keep up with the demands.  When it comes to electronics manufacturing, sustainability is the first thing that comes to mind. Having new regulations popping up concerning social responsibilities, companies are getting accountable for sustainable production. Since E-waste is a hot topic nowadays, the federation is more concerned about the impact it leads on the environment.  How To Spot the Perfect Technology for Hi-tech and Electronics Manufacturing?  While choosing the right technology for your electronics manufacturing you need to make sure it is a centralized solution, which provides all the necessities within the same platform. Check out groundbreaking factors the ideal software solution must-have, which never ditch the manufacturers. Hit demands to the and operates business more effectively with a suitable technology such as Microsoft Dynamics:   Component Purchasing and Sourcing   Component sourcing includes locating, managing, and acquisition components of each important input necessary to operate your business. It may include raw material, parts labor, and production in all its forms, services, and location.   Purchasing is one of the most crucial parts of any manufacturing industry. Make sure the software allows organizations to automate their source to pay cycle comprehensively.   The software must manage everything related to the supplier. From sparrow messages to quotations, it must cover everything. It must manage, supplier, and keep a keen eye on the stock level.    Bill of Material Management   It is a must-have feature in the software solution you are about to acquire. Bill of Material is a full-fledged list of components acquired addressing the name and details of the manufacturer. BOM (Bill of Materials) is a comprehensive list of raw materials, components, parts, assemblies, and sub-assemblies placed in a hierarchical order to produce a single unit of products.   The better and more detailed the Bills of Management are, the better manufacture-oriented decisions you can make with the real-time accurate data at hand. It allows production, R&D, procurement, logistics, pricing, and sales analysis within a centralized platform.     Integrated Inventory Management   The inventory management system must integrate with the ERP system to minimize mistakes and make faster and more logical decisions. It suggests the most efficient stocking methods for your inventory and enhances internal business operations overall. You can claim a well-structured reporting mechanism with ERP systems within your store and warehouse. This helps manufacturers to plan their production accordingly. You can tackle common inventory management issues and minimize overhead costs.    Production Planning and Sourcing   Resource planning is considered one of the most effective planning methods of all. It includes operational planning, financial planning and has a simulation capability to answer. The planning includes machine hours, man hours, storage, standard cost dollars, inventory levels, shipping levels, and so on.   Visual Quality Inspection   An automatic visual quality inspection boosts the manufacturing process and minimizes the manual efforts of your employees. Having this software complementing with the right hardware, defect detection gets easier. Only a few software service providers such as Trident Information System provide this service. Inspect dimensions, color, the texture of the component and remove the defective pieces right away.    Why Trident Information Systems?  Being the Gold Partner of Microsoft Dynamics 365, we have been serving numerous successful business ventures. Backed up with an experience of over 22 years and 150+ technical resources, we conduct thorough research, assemble different tools, and customize a suitable software solution as per your business requirements. You can save on your time and build an adaptive business network, generate more revenue, and adapt quickly to market dynamics with Microsoft Dynamics for Electronics Manufacturing. For further queries or a demo contact us. 

How to Choose a Technology for Effective Hi-tech and Electronics Manufacturing? Read More »

6 Ways How LS Central for Hospitality is Revolutionizing the Restaurant Experience

Retail ERP Software, Retail POS Solution /

Thinking of switching to LS Central? Do not delay! Let us explain how it can revolutionize the restaurant experience. LS Central is a unified software solution for cafes, restaurants, and other foodservice businesses with a bigger perspective in real-time. LS Central is an extension to Microsoft Dynamics 365 Business Central, letting you process POS (point of sale), financials, supply chain management, operations, online channels, inventory, and customer loyalty within the same platform.   However, many businesses tend to rely on using multiple software but, they can end up causing complexities instead, such as:    Issues with integration and implementation.   Large restaurants have many vendors making management tough.   Establishing coordination with the software service providers.   Getting support and services of the software.   As the restaurant business expands or acquires new buildings the service provider might not upgrade its services for scaling.   Difficulty with providing on-premise and cloud solutions together.   You can replace all the multiple software solutions you are using now with a centralized solution. Get ready for more effective business operations and minimum waste. You can get a spot-on view of your business and make more sensible decisions with LS Central.   LS Central as a Revolutionary Measure   LS Central can do tremendous benefits to your business. With this centralized solution, you can manage the kitchen centrally, handle tables and optimize mobile POS. LS Central integrates your headquarters and restaurant operations with ERP.   Better Table Management   Use LS Central’s intuitive visuals and graphics display on every dining table depicted with different colors table availability, making guest management and tables a straightforward and error-free process. It further addresses the number of guests for registered tables and the staff they are currently serving. It ends up saving time and enhancing the overall dining experience.  Transfer orders or parts of orders throughout different tables or different sections of the restaurant quickly and easily. For instance, you can easily book tables from both reception or bars. Hence, allow easy order transfer across the restaurant.   Loyalty Programs   You can uniquely connect with your customers, identify them, and understand their likings and preferences. This way, it will be easier for you to create personalized services and products based on your earlier preferences. Your business sales swear by it. Additionally, the product’s upselling and cross-selling. Let your customers earn points on purchases throughout your channels. This will allow them to use these points as a part of their transactions or access exclusive deals designed for them. You can launch special meal deals or hold happy hours accordingly.   Data Visibility   With LS Central you can manage prices, ingredients, menus, the campaign offers, and manage all the data up-to-date on touchpoints such as websites and apps. Get real-time data on your operations, stock, guests at hand and optimize it on your analytics and insight. Create data-driven strategies to minimize waste and cut costs wherever possible, increase profit as well as customer loyalty.   Centralized Control   You can oversee and manage your chains from the headquarters, control prices, recipes, menus, and campaigns. also, trace staff performance and communicate with your employees. Analyze current costs and revenues and identify trends and potent opportunities. Access detailed reports and data in real-time and make more logical decisions. Configure your system to each region’s fiscal and region requirements.   Minimum Waste   Use real-time data to minimize waste and inefficiencies, with LS Central you can price your dishes accurately and extract maximum profit. Smartly order the accurate quantities and distribute them. You can ensure your customers receive exactly what they ordered. Speedup table turns and upsells growth. Optimize floor space with table bookings. You can also plan your meals and rationalize your ingredient ordering. Minimize manual work and scope of errors with automation. One of the best benefits of LS Central is using single software throughout the business.   Repeated Business   LS Central offers exceptional customer service while ensuring repeated business. You can make contactless payments and orders with a mobile POS or self-ordering device on the table. Your guest can customize their orders like adding or removing something according to their preferences. There will be an accurate display of allergens and ingredient data at the POS and self-ordering devices. Also, you can align menus and pricing to real-time demand. Your customers can order food either online or on their preferred services. Lastly, you can generate loyalty programs for you and your customers.   LS Central is a tool for revolutionary measures for a business. Trident Information Systems, Gold partners of LS Retail have been serving many successful businesses so far. Being armed with 150+ technical resources, they have won multiple awards. For further queries or a demo contact us.  

6 Ways How LS Central for Hospitality is Revolutionizing the Restaurant Experience Read More »

Why Do You Need a Unified Commerce Solution to Boost Sales and Customer Services?

Retail ERP Software /

Boost sales and customer services with the help of Unified Retail Management Software. With LS retail you can understand your customer psychology and make sales strategies accordingly. Get greater visibility and make more effective marketing campaigns to attract more customers.  A modern Retail ERP Software is a unified software solution, that helps avoiding  patchwork hardships. This solution integrate multiple departments within the same environment and help businesses build on solid foundations.  Optimizing multiple software solutions can be a pain, while building IT complexities. It can hamper your management and drain resources. Therefore, your finances are engaged in doing the technical patchwork and keeping your staff tied up.   As for data management, it gets quite hard to take care of data across multiple storage systems. It is pretty complicated to manage your data as the system allows it, different software follows different patterns. Hence, you are all entangled with multiple software management formats.  While using multiple software systems, financial reporting becomes a real pain. Data extraction followed by data standardization of calculation and formulae into a single accounting template from different applications, sub-ledgers, and transactions is not ideally recommended.   It is complicated to extract data from a soiled database and when these databases do not coordinate, it hampers your efficiency to improve and enhance. Failing to share the required document throughout the departments can become a potential threat to the overall productivity of your organization.   Boost Sales and Customer Services with a Unified Commerce Solution: LS Central.   You need the right Retail ERP Software, effective customer service, and excellent quality products. LS Central being a unified commerce solution built on Microsoft Dynamics 365 Business Central ERP. It is easier for the retailers to meet exceeding customer demands for exceptional services.  This is how LS Central helps to boost profit and customer services:   Centralized Control   As a Unified Software, LS Central incorporates your overall business from back to front, POS, ERP, inventory, sales, promotions, and offers. The data drawn from the key areas are combined on the same platform while ensuring centralized control of the retailer. You no longer have to move your data from ERP to eCommerce/ in-store or you need to import files: the system automatically takes care of it.   Effective Customer Service   With LS central, draw customers back and get repeated business, allowing secure and contrasting payments. Compare replenishments with the real market demands, allowing customers to check real-time stock availability. Integrate customer shopping data and use their preferences to personalize interactions. Allows self-service shopping and checkouts. Give the first hand to customers to return your products online or in-store as per their preferences. Allowing one on one appointments, consultations, and personalized services.   Loyalty Programs   Loyalty programs can boost your sales like magic. Having an insight into your customer preferences and their spending pattern, you can utilize that data to generate exclusive offers, discounts, and other schemes to lure customers in. As the name suggests, these programs ensure customer loyalty and contentment with your services.   Omni-Channel   Deliver an out-of-the-world shopping experience, also encourage your customers to invest their loyalty and engagement both in-store and online. Allow them to create and maintain shopping lists, address personalized offers straight on their phones. Boost brand awareness and customer retention hand in hand via the omnichannel. Compute customer data, profiles, and spending patterns to create business strategies.  M-POS  With M-POS, retailers and merchants can accept various payment methods on their phones. Additionally, you get value-added services that help with your business productivity. You can make card payments, online payments, and cash withdrawals and wallets, etc. It is another method to track customer data and use it for your benefit. Only a few companies offer a comprehensive solution to accept payment with the M-POS.   Unified Data   To get a holistic view of the customer experience, you need to adopt a centralized data platform in Retail CRM Software, containing everything from the contact center, website data, sales information, and marketing information and analysis on everything touched by your customers. With LS Central get an overview of your business via a centralized platform bringing all the necessary data within the same environment. Make better decisions with the bigger picture now available.   Final Words   A unified software solution like LS Retail can help you boost sales and get delighted customers. We recommend researching through retail ERP Companies and finding a suitable LS Retail Implementation Partner. Trident Information Systems is a Gold LS Retail partner and earned experience of over 22+ years. Armed with 150+ technical resources, we have successfully served multiple businesses. 

Why Do You Need a Unified Commerce Solution to Boost Sales and Customer Services? Read More »

Need of Business Intelligence for Business Growth & Decision Making

Microsoft Dynamics 365, Uncategorized /

The age of technological advancement has turned regular lives to a completely new page, let alone businesses. Companies these days can access Business Intelligence Tools and related strategies to tap into their customer’s mindset and read patterns. These insights are no less than a treasure for a business; this data can easily transmute to loyalty programs.   So, What Exactly is Business Intelligence?  Business Intelligence is a compilation of technologies, tools, practices, and applications that helps an organization collect, integrate, analyze, and display the raw data in the form of insightful and action-driven business data. BI (Business Intelligence) is comprised of the following aspects:   Data Mining   Querying and Reporting   Analytical Processing   BI aims at helping business managers, cooperative executives, and other operational heads to make more insightful and logical decisions. BI is a great tool for cost-cutting, identifying new business opportunities, and shunning inefficient business operations.   However, not everyone is benefiting from the same. Owing to time and budget limitations, some managers perceive that BI might not be worth the investment. Some may consider it as saving on their budget. However, little do they realize it causes more harm than good to a business.  You might also address it as a ‘leaky bucket’ the bucket represents your business and water represents your customers. Considering the fact that you cannot add more customers since your bucket might overflow. BI, like Microsoft Power BI Integration, collects and compiles data on your sales and customers so you can see customer loss as it happens.   You may also end up understocking. A warehouse manager can develop a business instinct for company trends. However, instincts are just subjective. You may end up understocking or overstocking inventory without having current market analytics and proper knowledge of customer demands.   This is where BI comes forward and plays its part. You no longer have to rely on the quarterly or monthly reports since you can get real-time data and analysis on what customers are demanding so you could stock in balance.   One of the major drawbacks of not using a BI is the skyrocketing expense of your resources, staff to manage your IT department. With BI you can print and share the relevant reports yourself. This saves your time and budget on the IT department, and they can do something more productive instead.   How does Business Intelligence Help in Business Growth?  Business Intelligence serves the businesses the purpose they are derived from in the modern business scenarios. A Power BI Integration can help your business with   Making more effective and insightful decisions  Optimizing Internal business operations   Increasing operative efficiency   Better Return on Investments Upper hand over the competition   Identifying Current Market Trends   Spotting Business Problems  More Insightful Decisions   If you are a business owner or at the managerial level, you may want to stay current with the latest updates. Having data at hand is not enough, even worse if it is all scattered. A Business Intelligence Integration helps your business data get structured and better analyzable. Having a centralized system that keeps your business data up-to-data leads to more insightful and better decision-making. It directly impacts your team performance, productivity, sales cycles, customer product or services preferences, and revenues.   Better Business Visibility   With the Power BI, you can have better control over your business. Gone are the days where you had to skim through massive data logs. This technology allows you to have it all in one go. It aims at providing better insights into your business so you can identify the areas that need more attention. It illuminated all your business aspects and helped you make better strategies and optimize internal business operations.   Boosted Productivity  With centralized data, transmit inputs across the management via the cloud, and cut time on the administration. The management doesn’t have to dial their office and ask for the necessary data manually. All they have to do is add their data to the application and they are good to go. No need to put in the extra effort. They can easily get rid of bottlenecks, automate their daily tasks, redefine their business implementation processes, be more organized and prioritize their to-do tasks with no extra manual efforts.  Better ROI   Every business runs on profit and expects a good Return on Investment since it encourages them to start generating extra income and scale a bit further. Business Intelligence Tools help a business collect, integrate, and analyze a bulk of data and present it in a more readable and logical format without eating too much time. It helps the decision-makers to create relevant sales-oriented strategies and draw more customers in. This entire process plays a vital role in providing a good customer experience. Also, it impacts how they carry out their after-sales services.    Business Future Planning   Investing in BI enhances a business’s efficiency while identifying market trends and customers’ purchasing patterns. As soon as an organization masters reading their customer’s purchasing pattern, it can easily compare their old buying algorithm with the one BI has generated. By doing so, they can attain better customer knowledge and optimally utilize their resources.   Competitive Advantage   Above all, the most substantial advantage BI can offer your company is analyzing how your competition is executing its strategies. Having such data shared as dashboards, you can easily create more effective blueprints than your competitors. Tracking your competition is as important as understanding your customers and their spending patterns.   Final Words   Business Intelligence Tools have become one of the business necessities. Those who do not recognize its value face certain losses. It becomes hard for them to keep up with their competition and retain their customers. You can opt for Power BI Implementation Partners such as Trident Information Systems. We provide one of the Best Power BI Consulting Services. For further queries and a demo, contact us.  

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Why are Manual Inspection Methods Not Effective Nowadays?

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Have you been considering manual Defect Detection in Manufacturing so far? Don’t you think it is high time to switch to automation for faster and better-quality products? You are most likely to fall behind in the competition if you keep putting most of your time and resources into manual testing that does not even guarantee accuracy in some cases.   Manual testing might work in some areas, but it is not preferred every time since it comes with various drawbacks such as:   Low Accuracy   Humans are prone to make errors, and manual testing is more likely to make more errors than an automated solution. For example, in the case of glass manufacturing, human eyes might miss dust particles in a hassle, or they miss subtle scratches appearing on the glass surface. As soon as they notice it, there are chances the defective pieces have already found their way ahead.  Mandatory Human Interactions   In current times, where social distancing is the topmost priority, we need to avoid human interactions as much as possible. Batch testing (executing a series of tests) is possible. However, in each test case execution, human interaction becomes inevitable. If you switch to a Defect Detection Computer Version, everything gets automatic and needs no/less human interference.   Demands More Time and Resources  To cover each application area, you need to perform more Manufacturing Defect Detection tests. Creating test cases and their respective execution eats up a great deal of human effort and time. Checking up on each product, and informing the concerned person to take relevant steps, and taking up the same tests, repeatedly, can be exhausting and time-consuming.  Impractical Data Collection   Unnecessary data collection is one of the biggest drawbacks of manual inspections, collecting and comparing substantial amounts of data is impractical without automation. Preparing reports on products and reporting them to the relevant personnel can be time-consuming and prone to errors.   How does an automated intelligent machine system help?  The demand for higher productivity and better-quality output within the manufacturing industry has demanded an upgraded production inspection. A Visual Inspection in Manufacturing is more beneficial; you can assure better and faster defect detection. A Machine Vision Inspection can offer tremendous benefits such as:    Boosts Manufacturing Output   With automatic vision inspection, you can detect defects faster and make necessary modifications, you no longer must put your time and efforts into manual testing and reporting, instead spend it on other productive tasks and get a boosted ROI. The inspection is done in one station and there is no need to set multiple inspection sections.   Minimizes Inspection Time   In visual quality inspection, everything is done by the machine itself so you do not have to fuss on its accuracy and speed. There is no doubt that the machine version surpasses human vision in every level provided by its speed, repeatability, and speed. Machine vision can easily identify small objects and detect defects with lesser errors and reliability. Machine vision can inspect thousands of products and their parts in a minute on a production line.   Better Perception   Machine vision has a high resolution depending upon the technology and hardware that are being used for the object’s illustration. Automatic Defect Detection in Manufacturing has a better spectrum of visual perception. Moreover, the system is more reliable and can be programmed as required.   Anywhere Deployment   Such systems can be deployed anywhere, even in locations that are hazardous for humans. It is best for manufacturing products or solutions that may cause serious health hazards or injuries to humans.   Production Optimization   With this technology, you can easily interpret defects and solve them in the closest time possible. Analyze first output and resolve the core issue of the quality defects. You may as well use the permit fixers to highlight defective components and effectively digitalize the defect reporting process.   Promotes the Desired Outcome   With a Machine Vision Inspection, you can optimize your products and workforce. You can also eliminate the need for sampling products while using this technology. Also, you can revise all the defective products from the data storage and identify the root cause of defeated data in real-time. Automating these activities can make your production goals easier to achieve.   Minimize Future Costs   You can easily cut costs with a digital quality inspection (including rejected or returned items that could be damaged due to shipment-oriented packaging defects). Remove them before getting shipped and improve the end customer’s product quality experience.  Final Words   Manual Defect Data Detection in Manufacturing has become outdated. Automating your quality inspection can eliminate all the issues arising under manual quality inspection. Trident Information Systems is one of the best Vision Quality Inspection service providers.  

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What Makes Trident the Most Recommended Business Central Partner?

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If you are looking for the Microsoft Business Central Implementation Partner, Trident has your back. We are one of the top IBM, ACL, Microsoft Dynamics partners in India, Pacific Asia, and the Middle East. Reinforced with experience of over 20 years and 150+ Functional and technical trained resources in multiple industries. We bring industry and domain excellence complementing extensive implementation experience in enterprise business solution environments. We fluently perform end-to-end ERP (Enterprise Resource Planning) and CRM implementations while optimizing Business Intelligence Applications to retain customers and draw repeated business.   Apart From this, our multi-layer expertise and achievements include:   Being Microsoft Gold Certified Partners since 2004   Having robust domain expertise in Retail, E-Commerce Logistics, and Manufacturing.   Claiming Microsoft Gold Partner Proficiency for Business Central (NAV), D365 (AX), Power BI (Business Intelligence), Azure, O365, etc.   Owning LS Retail/ LS Central Gold Partner proficiency, LS One Partner.   Being IBM premium partners for 1.5 decades.  Managing more than 250 client engagements throughout India, the middle east, Southeast Asia, and Africa.   Why would you Pick Trident Over Others?  Trident Information System is the leading Microsoft Business Central Implementation Partner and has served multiple businesses so far exceeding Indian borders. With an immense clientele, from Non-Profit Organizations to businesses such as Retail, Logistics, Hospitality, Real Estate, Contracting, manufacturing, etc. We have been armed with technically trained resources for the past two decades. We have established the following milestones so far:   Running Stable Track Record   One of the biggest concerns while choosing a suitable Business Central Partner is their record of accomplishment. How they have served their previous clients and how productive they have been proven for them so far.   You can count on our track record since we are one of the oldest implementation partners, reinforced with an experience of 22+ years. One of the most reputed businesses is our current clients.   Multiple Industrial Expertise and Skills   While picking a partner, check whether they have the relevant skills and knowledge of your industry or not. Trident being a Microsoft Dynamics Business Central Partner in India and beyond, keeps your industry in mind, studies your business thoroughly and implements a suitable solution. We even deliver custom-made solutions if required. We try our best to provide solutions that comply with your current methodologies so you can avoid inconveniences as much as possible.   150+ Technically Trained Resources   Trident has a team of 150+ experts, who deal with various businesses of varied sizes and Industries. Even if your business exceeds India, we will still serve you as we have our bases within and beyond Indian borders. We are Business Central Partner in India, Microsoft ERP partners in South Africa, and Microsoft ERP partner in UAE, followed by with a massive technical resource base. Therefore, you can count on our implementation services and trust that we can boost your productivity while ensuring a complete support. If required, our senior personnel personally look into the matter and cooperate accordingly. Our resources take over the implementation and training process until and after you go live.   Earned Several Awards   Recognized and awarded by Microsoft itself with several Gold and Silver competencies, we have earned recognition among various industries. These awards are a benchmark for customers to recognize the quality and reliability of services a partner delivers. Due to Microsoft’s quality strictness, implementation partners are bound to provide the best services as per their capabilities. These awards highlight each one’s abilities and the value they offer to their clients.   Consistent Technical Evolution   Trident Information System focuses on added information to get the spotlight on the implementation process. We are constantly studying and modifying our current practices to offer the latest ERP implementation to the clients. We keep track of the current customer demands and make necessary amendments to the software/ implementation process. sometimes even cannot recognize their weak points, this is where Trident comes into the play. We thoroughly study our client’s business and identify their needs and we customize our solution accordingly.   To beat cut-throat competition and thrive in the market, you need the right Microsoft Business Implementation Partner, Trident Information System has been in the field for over the past two decades, serving many industries of distinctive sizes. There is a good reason we are standing still and scaling our services as time grows. For further inquiry or a demo, contact us.  

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How to Create an Intelligent and Adaptable Supply Chain Management?

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Before the pandemic, flexibility in the supply chain was a luxury, a differentiator. Now we realize that it may be the key between survival and failure. While we are not anticipating another event of magnitude and speed with COVID, which impacted supply chains, it can be expected that our industries will continue to revolutionize. With the right technology such as Dynamics 365 for Supply Chain, you can present yourself as a new competitor or business model, the most important thing will be to have the flexibility to navigate unknown seas.   The pandemic has undoubtedly been an event that has transformed the world. Its drastic arrival, the uncertainty it generated, and the continued speculation about what a new normal will has had us guessing the direction in which we should continue as companies. More than anything, the crisis evidenced our ability to react quickly. Those businesses that were prepared and could adapt succeeded, those who did not face the harsh reality: they are not flexible. There are various challenges that the supply chain comes across such as:     Cost Management: Costing plays a vital role in supply chain management, especially in the current era where the cost of energy, raw material, and labor has increased due to economic constraints. If the cost is not properly done, it gets hard to keep up with continuous production and providing customers with excellent quality products at affordable rates.   Unforeseen Delays: It might be easier to procure materials and products than delivering them. As one of the major and most common issues in supply chain management, you are most likely to face delayed deliveries which are going to impact your business in one way or another. You may even up deteriorate your market reputation or even worse, your customers might hop on to your competitors in search of better services.   Improper Forecasting Techniques: You cannot expect a calculator and speculation to be a comprehensive demand forecasting toolset. If you are still holding up to these stale and outdated methods, you are much likely to encounter losses. There is an urgent need to adopt a solution that offers smart and reliable tools to make demand forecasts.    Inventory Management: Lack of visibility of your inventory and being unaware of your inventory levels can cause serious obstacles. Even with the technology available, many businesses are still following outdated inventory management which often provides inaccurate data.   Beef Up Your Supply Chain with Microsoft Dynamics 365  In current scenarios, the best way to upgrade your supply chain management is to adopt a unified Supply Chain ERP Software such as Dynamics 365 for Supply Chain, it has all the flexibility and agility you need to get rid of these issues within the same environment. It is recommended to upgrade your current ERP to the cloud and reap maximum benefits. You can upgrade your Supply chain with the help of the following measures:    Get Real-Time Visibility    Visibility is as important for your business as profit. Having a disrupted information flow from one of the supply chains to another can lead to chaotic outcomes such as poor customer services, excessive investment in inventory, revenue loss, and so on. This is also known as the “bullwhip effect.” Having better data matching the actual demand and supply can reduce the bullwhip effects to a great extent. This works for both internal and external company effects.   D365 for Supply Chain is a suitable supply chain software that can extract real-time data and present it in the shape of graphical dashboards for a better simple interpretation.   Adopt Smart Inventory Management   Managing inventory is one of the most crucial tasks of all time. Adopting advanced inventory management technology can eliminate the risk of storing excess inventory, obsolescence and enhance flexibility and responsiveness. Microsoft Dynamics 365 for the supply chain offers a set of tools and data for effective inventory management. You can have first-hand smooth and effective inventory control.   Make Replenishment Strategies    Inventory replenishment is also known as stock replenishment, which refers to moving the inventory from reserve storage to primary storage and then to picking sites. Keep in mind that replenishment might refer to both raw materials as well as the product. Adopt suitable inventory replenishment methods and keep up with the balanced inventory level which is crucial to provide customer satisfaction. Get an appropriate ERP for the supply chain to make replenishment strategies. Preferably pick a unified solution to save yourself from excessive costs and technical complications.    Plan and Forecast Demand    Consider real or projected customer requirements and distribution networks to plan and forecast demands. Adopt forecasting techniques suitable for each classified product. Associate sales and operational planning to assess future demands. Spot customer demand driving factors such as promotions, discounts, product mix, etc. to strengthen future demands. Compare the actual results with the forecast to make necessary adjustments. Also, share the statistics on demand with the supplier and customers.   Optimize Inventory Management    Upgrading to a smart technology such as Microsoft Dynamics 365 to optimize inventory management, on ground level, inventory management seeks answers to three simple questions, what needs to be stocked, its quantity band, when does it needs to be ordered. Upgrading to such technology you can get better insights into your inventory using the actionable intelligence from the previous sales, supply chain, and purchasing data.   Improve Product Quality    With an increase in product complexity and the emergence of product variations, the supply chain is influenced globally. With Microsoft Dynamics 365 you can get better control and visibility into the lifecycle and evolution of the product. Automate the product release and acceptance operations and make the right people are at the right place to take orders and make modifications.   Conclusion   Being a massive operational task, supply chain management is prone to multiple challenges. However, there are suitable solutions available in the markets such as Dynamics 365 for  Supply Chain. We recommend choosing a well-experienced partner such as Trident Information Systems, one of the oldest and most renowned Supply Chain ERP Software Companies. We have been serving multiple businesses for the past 2 decades. For further queries contact us.  

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