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Ghost kitchens and Their Impact on the Restaurant Industry

Popular folklore in India believed that food comes from heaven. These days, those tales have become reality since now food comes from the ‘cloud.’ The concept of ghost kitchens or cloud kitchens is as monumental as the discovery of fire. To support this trend, many business owners are implementing Cloud Kitchen Software. Cloud Kitchen Management Solution is necessary if a business wants to surpass the competition. We have seen a drastic change in our food consumption since the industry has flourished. We have shifted our preferences from wholesome home-cooked meals to dine-outs occasionally and now experiencing the fusion of restaurant delicacies in the comfort of our homes. According to Datalabs by Inc42: the food ordering market in India is expanding at a CAGR of 16% and will touch $17 billion by 2023. The projected market size of cloud kitchen would reach $1.05 billion by 2023. Many restaurant owners, instead of integrating with the third-party application, decide to expand their business with cloud kitchen. It might consist of nothing more than an area in their existing premises dedicated to fulfilling off-premises orders. Since its less capital demanding nature, restaurants with low budgets may choose to extend their chains. In this case they can use a unified Cloud Kitchen Software. Cloud Kitchen and its Potential The cloud-kitchen-craze exceeded demands during the COVID-19 pandemic, where customers could not go out and eat. Various restaurant businesses survived only because of cloud kitchens. That period allowed this revolution and made ghost kitchens flourish. Those restaurants who opted for a Cloud Kitchen Management Solution like LS Retail could handle things better as compared to those without these solutions. As compared to the restaurants, cloud kitchens are at the least risk of facing losses with minimum investments, exceeding demands, and infinite growth scope. Cloud kitchen is most likely to see a hike in business. Cloud kitchens are also considered profit-making machines, with low operational costs and minimum investments. They do not have to bear the opening costs. One thing that matters the most is the food quality. As the demand for delivered items continues to grow, the bright future of this trend is assured. Moreover, it could be an ideal solution for the established restaurants, as they would allow them to keep up with their dine-in while accommodating new delivery services. This ultimately frees the lobby from couriers, assisting the indoor dining experience. Extensively, it would simply operate while running a hybrid model with both take-out and eat-in at the same time. Ghost kitchens can be a great head start for newcomers as they require low capital investments. As soon as it becomes more common among restaurants, we can count on Advanced Restaurant Automation to draw more benefits. According to Euro motors, we can expect the ghost kitchens to automate their productions completely in the next five to ten years, including their menus and services to cut production costs. How to Get the Most Out of Ghost Kitchens As per Uber eats, its restaurant partners having a ghost kitchen can increase sales by 50%. Deliveroo is so certain of its growth that they are thinking of launching its own internationally. However, the question arises, how to get into action and get great returns on investments. Use Data and Strategize Research on demand and conduct gap mapping. In case you already run a Food and Beverages business, you may look through your customer’s data and find out what drives them to your business. Check if the market conditions are favorable and how you can modify your menu. You may also pick locations driving the maximum customer traffic (and close to you) Calculate the average meal preparation time and throughput to determine if you need more than one kitchen. You may also find ways to shorten up lengthy delivery. Keep up with the Dine-in Level Quality Make sure every dish you serve through your cloud kitchen must be as good as a dine-in meal. Make sure you deliver food items the way it does not spoil the food and make it soggy. To maintain the quality, you may as well have to hire staff from the restaurant who know your food and prepare it the way it should be. Get the Relevant IT Infrastructure This is one of the most important parts. You need to get the right IT infrastructure for your restaurant which can track the order and its source while transferring the details straight to the kitchen. This way the chef can avoid confusion and be certain about the orders: which one is to be prepared and for whom. If the customer has mentioned some add-ons, they may take care of that too. Get a Data Analytics Platform Having a data analytics platform is fundamental for you since it can help your business reduce waste, reorder ingredients appropriately and maximize revenue. In the long run, your business can get a hold of concrete data driving crucial decisions that identify your business’s return on investments. Thrive cloud kitchen with a Cloud Kitchen Management Solution like LS Retail. Integrate every essential under the same platform. Receive orders and analyze customer behavior. Customize menus and deliver quality meals fast. If you are looking for an LS Retail implementation Partner, contact us.

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Consider this Before Expanding Your Business Boundaries to a Different Country

Retail ERP Software / Trident

With intense competition all around the market, various businesses are scaling and trying to expand their boundaries outside their current country. It not only gives exposure to your business but also helps engage new customers with your business. It is best to implement a Retail ERP Software from suitable Retail ERP Implementation Partner. With the correct information, technology, and tactics, you can thrive in the international market. Having a unified commerce solution can open doors you did not even know existed. With Artificial intelligence, you can data, based on which the future of your venture depends. This is especially complex for small businesses to go global. Getting deep insights into their business, targeted market, and consumer behavior are necessary. We have compiled a few tips to help you establish your business internationally with more ease. Understand Your Market If you have noticed tourists demand more for your services or products, you may first understand the driving factors of this behavior, also if your business would flourish in their home countries. Thoroughly research your target market, see if there is a gap between your product and the market. What is the demand like, also check the factors causing lack of demand? You may also want to look up to the trends impacting demand for your product. Identify your target customers and understand their engagement with their favorite brands. Visit the county if possible and gain first-hand insights into how the market may impact your business. Create Localized Strategies As soon as you figure out the country you want to expand to, it is time to create relevant strategies. You have to be very strategic since this might become a more complicated process due to differences in location, currency, culture, regulations, and so on. You might have to tweak your offer a little to suit your international target audience. You may as well connect with the local advisors and listen to their sayings in this. Let them help you create the best fit for your brand with your target audience. Employ local talent familiar with your culture, and then present their ideas to find the best ways to engage more customers with your brand. You may also consider if partnering with the local brand would help you gain a foothold in the market. Pick Your Location After picking the preferred country, creating strategies, now it is time to choose the ideal location. Conduct thorough research to completely understand the locality and look at the area from the user’s eye. Now, what does “looking through the user’s eye” mean? Identify if it is easy for your audience to reach you? If you are thinking of establishing a store, explore how many people pass through the preferred location in a day and whether they fit your demographic. In the case of deliveries, check if it is easy for you to deliver easily, or do you have to push an extra to get it done? If you run home deliveries, go through the road maps and check if the routes are favorable, i.e., make sure the routes follow an effortless network with your warehouse, store, and target areas. Make Sure Your Software Favors Your Business You are thinking of expanding your business to international boundaries, in the near future, you may see yourself expanding even further. You need the right software to support your current and future business needs in every country. Make sure your technology delivers the product in detail in the customer’s language and lets them pay in their currency. You may also want to boost your employee efficiency. The best way is with a unified commerce solution that unifies every business aspect under the same umbrella, i.e., financials, POS (point of sale), inventory, or kitchen, it connects everything under the same platform. Your technology must help you adhere to the regulatory requirements of the locality. For instance, if you want to expand your company to a fiscal country like Russia, you need your equipment to adhere to the country’s certification standards. Engage Locally You may already have access to the digital tool to expose your product across the globe. Mobile apps, the internet, and social media provide an excellent platform for your product to read different customers internationally. Create loyalty programs, think of new activities to engage more customers in your brand. Present your product complementing the local aesthetics, in the local language, currency, culture. Develop a hunger for your brand among the targeted audience. Extract their data from the social media platform to understand their engagement and the factors drawing them. Expanding your business to different borders brings excitement, thrill as well as challenges along. You need the right data, technology, and strategies to thrive in the international market. A Retail ERP Software like LS Retail can tremendously help your business in the journey. If you are looking for a Retail ERP Implementation Partner, you may contact Trident, we are the gold implementation partner.

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How LS Central Transforms Retail?

Retail ERP Software / Trident

Thanks to LS Retail Software Solution, various businesses have shifted their approach from choosing multiple software integration over a single commerce platform. Retailers, hospitality businesses, and restaurants in over 140 countries are overjoyed to use this platform and enjoy the benefits that come along. LS Central Software Solution is a retail management software that guarantees retail and hospitality management with its set of tools dedicated to providing visibility, transparency, and a single view of the entire business. However it is essential to find the most suitable Retail ERP Partner. With LS Central Software Solution, businesses are now equipped with technology that not only streamlines business but also reduces IT load and cuts costs significantly. For instance, a large ski resort in Canada used to have 26 distinct software solutions which needed to be updated and managed separately, causing too much load on its IT. They then decided to embrace LS Central, and now they can finally operate as a unified brand, track loyalty, run promotions and see their data. Eventually, the business became even more successful and competitive. Here are some of the ways to keep your business ahead of your competition. Omnichannel Integration With omnichannel integration, you can let your customers shop wherever and whenever they want. LS Central connects to market-leading platforms such as Magento, Shopify, and Dynamic Webs. This integration guarantees two-way communication between the systems. Hence letting your staff and customers get real-time and updated information on each product. Be it product availability, prices, and offers on your online shop, they can always have updated data. Additionally, LS Central tracks every sale you have made on a single platform, so you can even offer click and collect options so they can purchase online and collect it at the store if they want. Contactless Options in Store Customers were demanding contactless services even before the pandemic hit. They were looking for mediums to make things even more convenient without having to contact store staff. By implementing self-service checkouts, you can ensure customers the autonomy they wish for while shopping in person while cutting the queues and saving time. ScanPayGo technologies minimize contacts even more. LS Central combines loyalty with the POS (point of sale) in the single app that can run on your customer’s device. Being a One-stop-shop app, it lets customers shop, save lists, save money, apply coupons, check their loyalty score, and much more. Drive Employees to Deliver Exceptional Services LS Central enables a medium for employees to serve today’s well-informed customers. With mobile POS, your staff can look up the product details- Its availability, alternatives, warehouse details, and even data on special orders. They can easily compare the size, color, and other details on their phone. The key to obtaining loyalty is to build personalized services. At POS, employees can access their store’s loyal customer’s details, previous purchases, and preferences. They can even use LS Central’s AI-based abilities to make relevant recommendations and product suggestions. Innovate and Go Beyond Industry Barriers Customers are attracted to services that stand out in the crowd. Offer services that differ from your customers. You can use this LS Retail Software Solution, to run food service, retail, and hospitality within the same platform. For instance, if you operate a mixed business like a garden center with a cafe, you can manage different segments within the same platform i.e., LS Central. You can easily align customers, offers, sales, food service, and a lot more within the same database. Furthermore, if you decide to expand and offer appointments with a garden designer, you can as well do it with LS Central’s robust LS Activity add-on. Clear Visibility and Data-Informed Decisions You can get a real-time view of your business with LS Central Software Solution. We recognize that data cannot help you make effective decisions. Thus, it offers intelligent functionality to make it easier for you to make relevant decisions. For instance, one of its AI-powered add-ons called LS insight addresses KPIs that need the most attention. It delivers all the information that is more important for your business to grow. Overstocking and understocking are some of the key issues businesses come across. With LS Retail Software Solution, you may get real-time visibility on your stocks and make more accurate, faster, and smarter decisions LS Central is one of the leading unified commerce solution providers out in the market. Trident Information Systems is the best Retail ERP Partner, and is reinforced with 150+ technical professionals. If you are looking for an implementation partner, you can contact us.

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Tips For Rapidly Expanding Brick and Mortar Retail Businesses

Retail ERP Software / Trident

According to Grant Thorton, e-commerce in India is expected to be worth US$ 188 billion by 2025. Despite having e-commerce contributing to a large part of our economy, there are still masses who prefer to purchase products offline in India. Many seek assistance of ERP Software for Retail from suitable Retail ERP Partner. According to the Economic Times, Nykaa has decided to triple store count in retail expansion. It operates as an e-commerce platform selling everything from global cosmetic brands to jewelry. However, Indian consumers still want to purchase products offline. Certain issues come along with offline stores. Customers might visit the shop and find the item they want missing. Managing an offline establishment requires more labor. Standing in long queues can infuriate customers. Digital disruptions might hamper operations. Inability to meet evolving customer expectations. Poor internal communication. Brick and Mortar stores need a lot more labor than e-commerce. Therefore, rapidly expanding businesses need to seek technological assistance. It is recommended to implement a ERP Software for Retail Like LS Retail. It offers a suite of all the tools required to run a retail business. Integrating everything under the same platform boosts synchronicities and a smoother business flow. For instance, integrating your website with CRM (Customer Relationship Manager) can help you understand trends better. Allow Customers to Check Product Availability Online Consumers are drawn where convenience is more prominent. Just imagine how frustrated a consumer can get if he drives all the way to a shop and finds the essentials he wants missing? It is important to enabling product information and availability online, so your customers save themselves time and labor. Additionally, retailers may integrate all touchpoints and allow customers to place orders online while collecting the item right on their way. Enable Contactless Payments Allow your consumers various payment options like debit, credit, mobile payments, and so on. Enable quicker and easy payment options to shorten queues while making cash handling the lead of their concern while checking out. And such transactions are even safer. Retailers may also enable self-check-out services at the counter and help themselves while freeing store staff. This way customers unburden the staff allowing them to focus on other activities like helping other consumers find a product or guiding them through product instructions or simply greeting them at the entrance. Personalized Services for Customers Track each transaction with customers, understand their spending pattern, and create customized services for them. You will need AI-based technology like the one LS Retail ERP Software for Retail offers to extract data from different touchpoints and generate comprehensive and actionable reports. This data is essential for creating personalized offers, deals, and promotions while making it one of the best ways to penetrate customers’ emotions. Delighted customers refer businesses or products to their friends, families, and acquaintances thus driving a robust referral promotion. Word of mouth is the most effective and cost-efficient promotion method; studies have shown that a person is most likely to purchase a product referred to by someone known rather than following an advertisement. Enable product Information on handhelds Enabling product information on handheld devices empowers store staff and extracts all their efficiency. They can locate each item anywhere in the store without having to hunt for it. They can organize item placements according to demand, size, and other features. Targeting and discarding expired products becomes a piece of cake. Since the staff is less burdened, they can shift their focus on other prominent tasks such as helping customers out, organizing inventory, and other manual tasks. Avoid Overstocking / Understocking Having an integrated system that offers a 360-degree view on inventory in the shape of insightful reports. With ERP Software for Retailers, you can track each item, its durability and easily discard the expired products. Additionally, they may also predict demands and make purchases accordingly. These insights can work wonders for inventory planning. Adopt a Unified Communication Platform One thing that bothers them most in multi-chain businesses is communication. LS Retail, ERP Software for Retailers ensures a unified platform that connects all the departments in an organization, such as sales, marketing, and IT, etc. Allowing your employees free flow of communication is not only time-consuming and labor efficient but also saves a lot of confusion in an organization. Since the competition in the retail industry is cutthroat, retailers have to find a solution that covers all their business needs while optimizing their resources. LS Retail is one of the most prominent B2B ERP Software for Retail having eligible implementation partners such as Trident Information Systems, the Gold Retail ERP Partner of LS Retail. Contact us for further information.

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Cope with Post-Festive Sales Decline Successfully

Retail ERP Software / Trident

Festive seasons bring great sales opportunities: every industry is packed with customers. Nevertheless, one industry that collects the most candies from the basket is retail. With ERP Software for the Retail industry, businesses are thriving in the market, if they are supported by the right Retail ERP Partner. Consumers shop extra, get drawn towards exciting deals, offers and promos. Businesses feel abundant and exploit as much profit as possible. However, the issue starts the post-festive season, when the surge in festive shopping ends, best-selling smartphone models go out of stock, and lower-than-expected wedding-related purchases off-take. According to Bizcom, a sales automation firm that transacts with 7.5 million retail stores, revealed that sales fell 14% in November 2021 for fast-moving consumer products. Industry executives quoted “sales of smartphones, television, refrigerators and washing machines fell 15-20% sequentially in November.” This crisis comes up every year. However, pandemics, travel restrictions, and other prohibitions made it even harder. Even though everything seems to be coming on track, retailers have to exploit the latent opportunities to stay ahead in the competition. They may implement a ERP Software for the Retail industry specifically designed to handle retail businesses while making their operations even more seamless and staying ahead of competitors. Forecast Demand and Stock-Up The first step is to forecast demands and order inventory accordingly: carefully research different items in demand and purchase inventory accordingly. On the other way around, you can also get an AI-based system extracting inputs and generating insightful and actionable reports. Organize inventory in-store according to the demand. Place the most demanded items in the most visible and accessible area. Having demand forecasted you may ditch items unworthy of investment. Figure Out the Right Offer for the Target Audience One of the most efficient ways to boost demand is to offer the right offer to the right audience segment. But how would you section your customers? First, divide your frequent and infrequent customers, then deliver exclusive deals and attractive offers designed especially for your loyal customers. You may create deals according to their shopping frequency and preferences. Integrate all the channels and extract customer data to get insights. A Unified AI-based technology can do this job perfectly. It attracts customer-related transactions and turns them into insightful reports. Make No Space for Long Queues Make sure you do not let your customers stand in long queues at the check-out counter. Enable more secure cashless payments to make the transactions quicker and keep the traffic smooth. Additionally, you may as well allow self-check-out ports and empower customers to make quick checkouts and leave the store soon. This way you can also free up the floor space and save other customers from feeling all congested. Adopt Retail POS Software like the one LS Retail offers to bust long queues. Quickly Give your Customers What they Want Customers are impatient and making them wait for their desired product/ service is a risky affair. Make sure they get what they want right away, connect all the touchpoints, and let them place orders from whatever platform they want. If they want to place an order while sitting in a metro while listening to the latest songs, so be it. Deliver their orders quickly or let them collect them from the store, the choice is theirs. As soon as they enter the store, make sure they do not struggle to find their item. Reinforce your staff with handheld devices containing product information, so they can quickly find the item and guide customers to the same. Encourage Referral Promotion Delighted customers might refer your business to others. A WOM (word of mouth) promotion is the most effective promotion. Encourage customers to share referrals with their friends. Enable social share buttons on your website, promote post-purchase messaging, feature referral programs on your home page, promote referrals on high traffic pages, and so on. Additionally, customers might even post your brand’s products on their social media and allow free promotion. Otherwise, you may also contact different influencers and pay them to sponsor your product to their audience. Businesses must combine innovation with technology and work with “Technovation” to thrive in this sales shortage. We recommend implementing ERP Software for the Retail industry. LS Retail is an ideal solution in this situation. If you are looking for an implementation partner, contact Trident, the Gold Partner of LS Retail.

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Blend Digital with Physical and “Phygitalize” Business Operations

Retail ERP Software / Trident

In the era of technology that amalgamates with the cut-throat competition among retailers, shoppers these days expect a blend of digital evolution with physical shops. This has impacted their mindsets as well. They have become even more impatient and expect stores to complement the same. ERP Software for Retailers like LS Retail can help shop owners comply with the dynamics. It is one of the best ERP Software for Retail. Retailers these days are also burning their candles at both ends to not only meet their customers’ current expectations but to provide even better services and beat their competitors. Proving contactless payment options, self-check-out, and much more are some of the initiatives retail businesses take to boost the customer satisfaction level. Retail Businesses prefer to integrate their front-office to the back while integrating every operation on a single platform. This helps them avoid multiple integration complexities as well as issues such as: Information duplicity Lack of coordination Managers are unaware of immediate initiatives to be taken Risk of losing important data Wastage of resources Over-stocking/ under-stocking Blend Physical with Digital This blend transforms how you see your business. You can explore aspects you never knew, ever existed. Operations become more streamlined and ensure maximum employee optimization. An ERP Software for Retailers like LS Retail can help you blend digital innovations into the physical store. Integrate Back-Office and The Front Office Even if your front-end and the back end in silos are the strongest, still finding ways to streamline these two cohesive units into the one is a whole new ball game. The data held by each section can be critical for the other. Just imagine how easy operations would become if you integrated your website data to your CRM (Customer Relationship Manager) and then to your billing or invoicing system. It will put an end to complications caused by data duplication. If integrated properly, it can create a bi-directional interface that supports your current customers as-well-as your future customers as well. Avoid Overstocking / Understocking with a 360 Degree View on Inventory With the right technology at service that can deliver a 360-degree view on inventory activities and forecast demands, the retailers are most likely to make smart inventory purchases. Insights on current trends and consumer buying patterns help businesses to stock up accordingly. For instance, during Durga Puja, some businesses in Kolkata could make a profit of 20-30% as they forecasted demands already, while other businesses that failed to forecast demands ran out of stock. Additionally, they can manage warehouses better with the data on most selling and underselling products. With these insights, retailers can negotiate with the vendors better. Track Each Customer and Offer Unique Deals Using AI-based technology can help you track every customer transaction and provide you with better insights into what customers are demanding individually or collectively. Retailers can create deals and offers accordingly. They can decide the best time to launch 50% off sales or customized coupons for individual customers. According to their habits and spending patterns, shoppers can be classified accordingly and offered exclusive deals on specific products they would prefer to buy the most. Make Your Staff Quicker, More Enthusiastic, and Efficient Having a staff that could work to their full efficiency without having to burden them is something several retail businesses are gradually adopting. Imagine how easy it would become for them if they could locate any product at the store in just one click, how much time they save while greeting customers with more enthusiasm. Apart from this, allowing the customers with self-checkout services again frees your staff from billing overloads. Having these technologies fills the efficiency gaps and boosts output. Streamline Communication Among Different Departments Since the time spent communicating through a chain of departments cuts down, businesses can save themselves plenty of time. With ERP Software for Retailers like the one LS Retail provides, retailers can get a single platform connecting different departments. A person for the sales department can contact the inventory manager to inform them about the current inventory requirements. It becomes easier to share ppts and feedback at the same time. Integrate All the Channels Under the Same Platform Shoppers demand more convenience in their shopping experience. In such a busy world, many customers are unable to make time to get into a store. Instead, they look for online alternatives for order placements, such as their website, applications, and third-party applications. They require the convenience of ordering their favorite shoes online while computing to their office or asking Alexa to order groceries while cleaning the living room. Integrating all the channels under the same platform allows enough space for sales to grow. Data Security and Business Continuity In any business, data plays a huge role in making critical decisions, let alone retail. Hence, data security is one of the major concerns for any organization, especially those working in silos, or on-premises. Losing and then the inability to lose financial or important customer data can ruin a business. Cloud-like Azure ensures data security, anti-theft features, and automatic and expandable backups. Azure backup services provide simple, cost-efficient, and security services to back up and recover data from the cloud. It has become a necessity to combine physical stores to offer better customer services while streamlining business operations. LS Retail is an ERP Software for Retail offering a suite of tools and functionalities covering every business aspect. If you are looking for an implementation partner, contact Trident. We are a Microsoft D365 and LS Retail Gold Implementation Partner with a capacity of 150+ technical resources. Contact us for further information.

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Manage Warehouses Effectively with Microsoft Dynamics 365

Supplychain management ERP / Trident

Businesses can save a good deal of investment by just adopting a more efficient warehouse with efficient Warehouse Management ERP. Inefficiency, in this case, may lead to ‘slip through the crack’ rate, overstocking, understocking, inefficient floor space usage, not being able to discard expired products, and so on. Warehouse Management Software Solution can help warehouses overcome challenges like: Maintaining accuracy in the inventory processes. Having a unified overview of inventory location across warehouses. Duplication of data and products. Efficiency in picking processes and minimizing efforts. Establishing effective communication among all channels. If not tackled in time, the above-mentioned issues can become pretty sour to the manufacturing process. The only way to deal with this is to introduce technology to your supply chain. Try Microsoft Dynamics 365 Supply Chain Management – a robust ERP (Enterprise Resource Planning) system to deliver more resilient processes and empower your warehouse operations with agility and connectivity. Fundamentally, Dynamics 365 Supply Chain Management helps you eliminate error-prone processes, reduce processing time, cut manual efforts, and streamline end-to-end warehouse processes. How does Microsoft Dynamics 365 Deliver Effective Warehouse Management? Businesses can embrace persuasive Warehouse Management ERP with Microsoft Dynamics 365. There is a reason Microsoft Dynamics 365 is one of the most renowned supply chain software providers across the globe. You can encompass the following factors driving better warehouse control. Inventory Control With Dynamics 365 you can manage inventory like a piece of cake. You can stay proactive while monitoring inventory activities, updates, and flow in real-time. It gets easier to track items against all the possible criteria. With these features, one can easily avoid issues like overstocking and understocking. Therefore, cutting waste. Material handling becomes convenient with automatic reordering and barcode generations. ERP Integration Microsoft integrates with your existing system, so you do not have to install new ones. The best part is it scales with your business. It is flexible enough to support the organization when it expands. It maintains the convenience of your old system, as well as cuts heavy integration costs while ensuring business continuity. You can continue operations even without the internet. Order Management D365 Order Management is a feature offered by Microsoft Dynamics 365 Warehouse Management Software Solution, that ensures real-time accuracy while receiving and ordering products. You can even generate sales orders, Return Material Authorization (RMA), procurement orders, and in-depth reports and documents. Product Traceability Product traceability becomes a piece of cake with D365. It delivers complete traceability of an item from the receipts and packaging, straight to last-mile delivery. You can track the serial of each item as well as their lot and batch numbers. Additionally, you can also avail yourself of any sort of custom tracking and take over the complete cycle from product ordering to end delivery. Business Intelligence Business Intelligence is one of the most effective tools as it drives effective decision-making. Having customized reports readily available at hand gives valuable insights into inventory, logistics, and other relevant business aspects. Manage costs, prevent under-stocking, overstocking while providing foresight on the best-selling products and other areas apart from existing KPIs, you can focus on generating more revenue. Automatic Labeling With Microsoft Dynamics 365 Warehouse Management’s labeling functionality, you can automate labeling processes, eliminate manual tasks, and streamline workflows. You can also avail container item nesting, load planning, cross-docking, cluster picking, and other relevant facilities with integrated labeling. Bin Setup With this feature, you can maintain your bins by setting up your warehouse layout, as well as your rack, shelves, and columns dimensions. The assigning lot and serial numbers can be automatic or manual, depending upon the user’s preference. Track your items inbound, outbound, or across the complete lifecycle within the organization. Mobile Workspace D365 allows anytime, anywhere Warehouse Management ERP via mobile device. Be it inventory tracking, product information, or logistics reports; you can get it all at your fingertips. No need to start the computer to check minute details anymore, when you can view real-time reports anytime, anywhere through your mobile phone. Microsoft Dynamics 365 Supply Chain Management optimizes a set of tools specifically designed to manage warehouses. Users can track inventory and logistics on the same platform. Trident Information Systems is a Gold Microsoft Dynamics 365 Partner and has served various business ventures so far. Contact us for a demonstration.

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How to Streamline Inbound and Outbound Logistics with Microsoft Dynamics 365?

Supplychain management ERP / Trident

Transportation is one of the most flourishing businesses globally. Imagine a world without logistics? How would a manufacturer supply product to the retailer and top it off how would he access raw material for production anyway? Logistics plays a vital role in the supply chain. If managed properly, it can tremendously help cut costs and add to your profit margin. Dynamics 365 for Transport is the best Transport Management Software which can help in this case. If you also face challenges in managing transportation and logistics, Dynamics 365 for Transport can give you a hand. It helps provide more competitive offers for your freight forwarding services. Receiving material from the supplier and delivering the finished product/ end product to the customer are different things: inbound and outbound. Both need to be managed optimally. Dynamics 365 Supply Chain Management helps manage warehouse processes in manufacturing, retail industries, and distribution. There are three mediums for freight forwarding i.e., by the ocean, ground, and air. And they are come various challenges that include but are not limited to: Excessive transportation costs Inefficiency with providing visibility to the customer Dealing with driver shortages Finding the shortest route possible Inability to achieve sustainability Complying with government regulations Improving Coordination with the supplier and partner Finding a technology that streamlines logistics processes What is Inbound logistics? Inbound logistics is responsible for organizing material and information flow in a company. It controls the asset movement within a warehouse and also the stock control. It includes: Inbound transportation Inventory Procurement and purchasing of raw material Storage Packaging What is Outbound? Outbound logistics refers to the network used by businesses to bring their products to their customers. In simple words, logistics that link between a business’s finished products and their customers are outbound. It includes: Storage Inventory Management Transportation Last-Mile Delivery How does Microsoft Dynamics 365 Help Streaming Inbound and Outbound logistics? Having effective supply chain management is crucial as managing logistics without suitable technology can be a pain. D365 offers ERP for Logistics Operations, a single solution that streamlines Transportation planning, rating, execution, routing, freight reconciliation, settlement, and financials across the organization and transportation providers. Some of the services it offers include but is not limited to: Services to Inbound Logistics Quality Check: With this feature, one can quickly check the product quality, right when it is received, to the inbound dock area. Put Away Cluster: One can pick distinct license plates at once and take them for a put away to distinct locations. This is especially useful for retailers, where many license plates are not complete pallets of inventory. Packaging Product Dimensions: One can have various sets of dimensions for when an item is being stored in a warehouse, then packed into a box for packaging and packed into a box with more of itself (nested packing). Location Utilization: This is a tool that allows warehouse managers to easily view and filter the volumetric utilization of resources throughout the warehouse. Flexible Warehouse-level Dimension Reservation: This feature introduces more elasticity in the inventory reservation policy and enables businesses who run their logistics as WMS-enabled operations as-well-as, sell batch-tracked products, to register special requests by customers for specific batches on sales orders. Services to Outbound Logistics Small Packaging Shipping: Small packaging shipping adds functionality for setting up carrier login credentials, charging freight from customer’s third-party accounts, printing labels received back from the carrier web services, additional freight accessorial delivery types, and additional freight terms. System-Directed Work Sequencing: this feature decides on the work orders that are to be presented in front of the customers. Wave Load Building: The user can assign the shipment to an existing load in case the existing one meets the criteria or generates a new load whenever required. Warehouse Slotting: depending upon the order demands, you can create replenishment work anytime. You can replenish location selection before the order has been placed. Planned Cross Docking: This feature ensures the correct value of inventory as ordered will be directed to the accurate outbound dock or staging area, right from the receipt or creation. Thus, the remaining inventory will be safely directed to the storage location through the put-away process. Inbound and Outbound operations are the essence of logistics. However, this is where several organizations find themselves stuck without suitable technology. Businesses can save a great deal of investments if they operate logistics smartly. Microsoft Dynamics 365 offers ERP for Logistics with a suite of tools that ensures seamless logistics operations. Trident Information Systems is a Gold Microsoft Partner and has specialized in Inbound and Outbound logistics management. Contact us for further information. As the festive season arrives, it brings boundless joy, parties, and massive opportunities for retailers to strengthen their bond with the existing and new customers. This is the time when retailers can reinforce their eCommerce availability most probably with an ERP software for Ecommerce, since shoppers are predicted to make 65% for their purchases from eCommerce platforms. Indeed, they are going to purchase from the tangent store as well, as eCommerce cannot provide the striking display, employee suggestions, live inspection, etc. that physical stores have, still shoppers are most likely to purchase items online. Therefore, retailers need to use every facility at their disposal to ensure an excellent eCommerce shopping experience. Retailers must use an AI-based Platform to optimize their resources. One of the most common questions during the festive season is going to be “where is my order” and agents need to be as quick as possible during the heavy customer traffic. 19% of their time is dedicated to looking across an enterprise’s content sprawl or asking other officials to help them with the data. This situation must be avoided, or else the customer might cancel his order and look for the services elsewhere. We have accumulated a few tips to enhance the eCommerce shopping experience. Reinforce Your Workforce with the Right Tools and Support As more customer service agents are working from home, they need the right tools and support in order to maximize their efficiency. In fact, 42% of remote workers claim that their efficiency is directly proportional to the system they have been provided. As holiday shopping ramps up, they need to be quicker and more efficient with the growing customer traffic. Easy access to the relevant data will do the job. Customize Data-Based Recommendation Your eCommerce storefront might be more convenient than shopping in a tangent store, yet it cannot offer the aesthetics of a brick-and-mortar store such as employee assistance, real touch inspection, and signage. Therefore, you have to make sure they come across the products that are right

How to Streamline Inbound and Outbound Logistics with Microsoft Dynamics 365? Read More »

Reshape Your Quality Process with Vision Intelligence System

visual quality inspection / Trident

Since the manufacturing sector in the Indian economy counts about 17% at current, it indeed is prominent. However, Manufacturers, these days are mounted with tremendous pressure to provide quality as well as speedy production. If done in silos, it can be time-consuming, especially the quality check part, which demands more labor as compared to a Vision Intelligence System. Quality control is what many manufacturers struggle with. The traditional belief of quality check as a labor-intensive task blocks the countless opportunities crossing their paths. These days, one of the key issues contributing to the issue is a labor shortage. This pandemic has driven the gap to the next level, mounting existing employees with additions to the scope of their jobs assigned. Other than this, traditional quality inspections might come up with issues like: Monitoring different parts and materials makes it harder to handle quality control for complicated products Inability to identify the distinct spectrum of colors. Human eyes might miss minute errors like small scratches, dust particles, and so on. Lack of resources and time might compromise product quality. What is a Vision Intelligence System, and How Does it Work? Vision Intelligence System is a product designed by Trident Information Systems specifically for manufacturers. It automatically detects product defects like scratches, dust particles, broken pieces, etc. straight from the conveyor belt with least or no human interference. But how does it work? Our computer vision engineers first understand the issue/customer requirements. Then they collect data in the form of images, followed by developing algorithms and models. They then test the hypothesis / validate the models. After testing and finalizing every step they either offer POC (Proof of Concept) or proceed for onsite implementation (according to the customer’s requirement). Trident’s Vision Intelligence System Covers seven industries, i.e., automotive, retail and FMCG, packaging and printing, pharmaceutical, glass, laminate, and cement. Automotive Industry: Automotive manufacturers can classify different product variants based on color, shape, design, size, and so on. It also detects visual defects like a dent, scratch, burr, chip, etc. Vision Intelligence System can read barcode labels and 2D barcodes directly from the marked parts, verify labels as well as direct part marks. Additionally, they can detect wrinkles, dents, cracks, and piston defects. Retail and FMCG Industry: With the help of this technology, you can check the structural quality, operational quality, and dimensional accuracy within seconds. You can assure accurate ingredients and standard quality. You may also detect foreign particles like dust, stones, insects, little animals, and so on. Printing and Packaging Industry: With VIS, you can spot packaging defects such as improper passing, irregular packing, torn parts, and so on in FMCG products. Enable high-speed detection straight on conveyors, spot missing components, read QR codes and barcodes, classify products, and a lot more with optical and thermal camera vision. Glass Industry: Being one of the most brittle materials, glass needs extra care. Identify inaccurate logos, scratches, breakages, cracks, air bubbles, etc. Ensure all the parts are glued properly and check if the logo has been printed as it should be with VIS. Laminate Industry: You no longer have to deal with the risk of dispatching defective sheets. Ensure accurate chemical composition during the mixing process. Identify laminate placements, pick-up operations, machine alerts. VIS also helps identify raisin spots, dust, design defects, and mosquito defects. Pharmaceutical Industry: Manufacturers of medical devices, bioscience products, and pharmaceuticals need cost-efficient technology to check the quality. You can control the packaging quality, check fusion bottles, and track your products more precisely with the Visual Inspection in Manufacturing. Vision Intelligence System for Employee Safety Vision Intelligence System for Employee Safety ensures safety of your employees. It has two segments dedicated to the section, i.e., Face Mask Detection and Safety Gadget Inspection. In both cases, the system spots employees not adhering to safety standards. The Face Mask detection solution (FMD) comprises two main branches: Mask Detection – which detects employees wearing masks. Face Detection – The system recognizes faces not having masks on and maps his face followed by the employee’s details in the database. The employer can also conduct contactless attendance: when a person comes to the institute, wait for a little while and let the camera capture their image. This solution then recognizes the employee’s face and marks his attendance. It considers the first entry as the arrival time and the last entry as the departure. The other one is Safety Gadget Inspection, where the system identifies if the employee carries safety equipment that has been allotted to him. It detects partial compliance as well such as – no helmet, employees without a harness, and so on. Manual Inspection is bound to limitations. It is a lot more labor-intensive as well as time-consuming as compared to automatic defect detection. Trident Information Systems offers a robust Vision Intelligence System reinforcing manufacturers with automatic technology detecting defects more precisely while demanding least or no human interaction. Thus, filling the labor shortage without burdening existing employees. Contact us for further information or a demo.

Reshape Your Quality Process with Vision Intelligence System Read More »

Give Holiday Shopper the Best eCommerce Experience Ever

Retail ERP Software / Trident

As the festive season arrives, it brings boundless joy, parties, and massive opportunities for retailers to strengthen their bond with the existing and new customers. This is the time when retailers can reinforce their eCommerce availability most probably with an ERP software for Ecommerce, since shoppers are predicted to make 65% for their purchases from eCommerce platforms. Indeed, they are going to purchase from the tangent store as well, as eCommerce cannot provide the striking display, employee suggestions, live inspection, etc. that physical stores have, still shoppers are most likely to purchase items online. Therefore, retailers need to use every facility at their disposal to ensure an excellent eCommerce shopping experience. Retailers must use an AI-based Platform to optimize their resources. One of the most common questions during the festive season is going to be “where is my order” and agents need to be as quick as possible during the heavy customer traffic. 19% of their time is dedicated to looking across an enterprise’s content sprawl or asking other officials to help them with the data. This situation must be avoided, or else the customer might cancel his order and look for the services elsewhere. We have accumulated a few tips to enhance the eCommerce shopping experience. Reinforce Your Workforce with the Right Tools and Support As more customer service agents are working from home, they need the right tools and support in order to maximize their efficiency. In fact, 42% of remote workers claim that their efficiency is directly proportional to the system they have been provided. As holiday shopping ramps up, they need to be quicker and more efficient with the growing customer traffic. Easy access to the relevant data will do the job. Customize Data-Based Recommendation Your eCommerce storefront might be more convenient than shopping in a tangent store, yet it cannot offer the aesthetics of a brick-and-mortar store such as employee assistance, real touch inspection, and signage. Therefore, you have to make sure they come across the products that are right for them. Use all the features at your disposal to provide a 360-degree view of your customer using a unified database. You can then use AI (Artificial Intelligence) platform like the one LS Central offers to create exceptional shopping experience, real-time inventory tracking, order tracking, deals and offers, etc. With cloud-based technology, you can suggest relevant products not only based on the shopper’s history but also current trends among other shoppers. With the help of data mapping, the system algorithms “learn” and modify according to this data while ensuring more precise decisions. Offer Multiple Platforms for Shopping Customers these days are busier than ever, which drives the need for e-commerce convenience. Most of them do not have enough time to go to the store and purchase items every now and then. Hence, they look up to eCommerce platforms as an alternative: social media, websites, and third-party apps. Allow different shopping platforms, and do not forget to integrate them for smoother operations. Allowing multi-channel integration using cloud technology can access and read customer data more swiftly while generating insightful reports. Leverage employees on placing orders wherever and whenever they want: be it while computing to the office, chilling out with friends, or even in the middle of a party. The options should be available. Keep Mobile Shopping Experience a Priority Having an eCommerce site is not enough to attract sales. Retailers must focus on the convenience of mobile phones. Mobile sure draws sales, but that does not mean people will stop coming to the physical store: they were shopping offline, and they still will. Many consumers choose e-commerce due to the risk of product unavailability at your store. You have to make sure your site can handle the waves of customers marching its way, especially during the festive period. It must work well on mobile, as well as let you track inventory and sales across all the channels. A unified system like LS Central optimizes the same database for all locations while ensuring transparent and real-time data of all the products you have. Deliver Flexible Options Last but not least, allowing shoppers delivery options play a huge role. In the case of online shopping, shoppers want their deliveries handled either quickly or cheaply, but most preferably both. However, according to some research, customers would rather prefer free over quick delivery. Most of them would even wait for 3-4 days in case the delivery is free. A unified ERP software for Ecommerce can take care of that. During the festive season, home delivery is not the only thing that customers want. Ensuring flexible options on purchase and return of a product could make a massive difference. To get an end-to-end vision of all sales, inventory, and business overall, businesses need a Unified Commerce System like LS Central that uses the same database for all the channels. If you are looking for an LS Retail Implementation Partner, contact Trident.

Give Holiday Shopper the Best eCommerce Experience Ever Read More »

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Give Holiday Shopper the Best eCommerce Experience Ever

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