Implementation, Migration & Support | Trident Information Systems UK

Looking for a Microsoft Dynamics 365 partner in the UK? Trident Information Systems UK helps organisations implement, migrate, customise and support Microsoft Dynamics 365 solutions, including Dynamics 365 Business Central, Dynamics 365 Finance & Operations (F&O), and LS Central.

With 26+ years of ERP and IT consulting experience, Trident combines UK-based business expertise with a wider delivery organisation serving customers across multiple regions. Its UK office is based in Manchester. Trident provides end-to-end services covering Dynamics 365 implementation, ERP migration, integration, customisation, managed support, upgrades, AI and Copilot enablement, and resource augmentation.

Quick Answer: Who Is a Microsoft Dynamics 365 Partner in the UK?

A Microsoft Dynamics 365 partner in the UK is a Microsoft ecosystem organisation that helps businesses select, implement, customise, integrate, migrate and support Dynamics 365 applications.

Trident Information Systems UK is a Microsoft Dynamics-focused ERP services provider supporting UK organisations with:

Microsoft Dynamics 365 Business Central
Microsoft Dynamics 365 Finance & Operations
LS Central for retail and hospitality
Dynamics NAV to Business Central migration
Dynamics AX to Dynamics 365 Finance & Operations migration
ERP implementation and consulting
Dynamics 365 support and managed services
System integration and customisation
Data migration
AI and Microsoft Copilot enablement
ERP resource augmentation and specialist consulting

Trident’s UK operation is based in Manchester, United Kingdom, and provides Dynamics 365 services to organisations across the UK.

Why Choose a Microsoft Dynamics 365 Partner in the UK?

Microsoft Dynamics 365 is a powerful business application platform, but successful implementation requires more than installing software.

A capable Dynamics 365 partner helps an organisation translate its business processes into a practical ERP or CRM architecture, migrate existing data, integrate other systems, train users and provide ongoing optimisation.

For UK businesses, the right partner can also help address requirements around:

UK finance and accounting processes
Multi-company operations
VAT and tax processes
Supply chain management
Manufacturing operations
Retail and store operations
Wholesale and distribution
Inventory management
Customer management
Business intelligence and reporting
Cloud ERP adoption
Legacy ERP migration
AI-powered business processes

The UK has a large and diverse Dynamics 365 partner ecosystem, ranging from specialist Business Central consultancies to global system integrators supporting large enterprise transformations.

Therefore, businesses should select a partner based on product expertise, industry experience, implementation methodology, migration capability, support model and relevant project experience rather than simply choosing the largest consulting company.

Trident Information Systems UK – Microsoft Dynamics 365 Partner

Trident Information Systems is an ERP and IT consulting organisation with more than 26 years of experience in enterprise business applications.

The organisation’s UK operation, Trident Info UK Ltd, is based in Manchester and provides Microsoft Dynamics 365 implementation and support services.

Trident states that its capabilities include 200+ expert consultants, 250+ customer engagements and operations across five countries, alongside Microsoft Dynamics expertise spanning Business Central, Finance & Operations and LS Central.

Trident’s core Dynamics 365 capabilities include:

Microsoft Dynamics 365 Business Central

For small and mid-sized organisations looking to modernise finance, operations, inventory, purchasing, sales and supply chain processes.

Microsoft Dynamics 365 Finance & Operations

For organisations requiring more sophisticated enterprise finance, supply chain, manufacturing and operational capabilities.

LS Central

An integrated ERP and retail/hospitality platform designed to connect POS, inventory, merchandising, finance and other business processes.

NAV to Business Central

For organisations running Microsoft Dynamics NAV that want to move to the modern cloud-based Business Central platform.

AX to Dynamics 365 Finance & Operations

For organisations modernising legacy Microsoft Dynamics AX environments.

Dynamics 365 Support & Managed Services

For businesses that need ongoing functional and technical support, system optimisation, upgrades, issue resolution and continuous ERP improvement.

Microsoft Dynamics 365 Services from Trident UK

1. Dynamics 365 Consulting

Trident helps businesses assess their current systems, understand operational requirements and determine the appropriate Dynamics 365 architecture.

Consulting can cover:

ERP strategy
Business process assessment
Dynamics 365 product selection
Solution architecture
Process optimisation
Functional consulting
Technical consulting
Integration planning
Data migration strategy
AI and automation opportunities

2. Microsoft Dynamics 365 Implementation

A Dynamics 365 implementation requires more than configuring the software.

Trident’s implementation approach can cover:

Discover → Analyse → Design → Configure → Develop → Migrate → Test → Train → Go Live → Support

Implementation services can include:

Business requirements analysis
Solution design
Finance configuration
Supply chain configuration
Manufacturing configuration
Retail configuration
User and security setup
Workflow configuration
Reporting and analytics
Integration
Data migration
User training
Testing
Go-live support

3. Dynamics NAV to Business Central Migration

Many UK organisations continue to operate legacy Microsoft Dynamics NAV environments.

Moving from NAV to Dynamics 365 Business Central can provide a path toward a more modern cloud ERP environment with improved scalability, integration and access to Microsoft’s wider cloud ecosystem.

Trident provides NAV to Business Central upgrade and migration services, helping businesses assess their existing NAV environment, plan the migration, transfer relevant data and move toward Business Central.

NAV to Business Central migration can include:

Existing NAV assessment
Customisation assessment
Data analysis
Migration planning
Extension strategy
Data migration
Integration migration
Testing
User training
Go-live support
Post-migration optimisation

If your business is still running Dynamics NAV, a NAV-to-Business-Central assessment can be the first step toward modernising your ERP environment.

4. Dynamics AX to Dynamics 365 Finance & Operations Migration

Businesses running Microsoft Dynamics AX may need to modernise their ERP environment as part of a wider digital transformation programme.

Trident provides AX to Dynamics 365 Finance & Operations migration services, helping organisations evaluate their existing AX environment and plan a transition to the cloud-based Dynamics 365 platform.

Migration services can cover:

AX environment assessment
Business process assessment
Customisation review
Data migration
Integration assessment
Functional configuration
Testing
User training
Deployment
Post-go-live support

5. Dynamics 365 Support & Managed Services

Implementing Dynamics 365 is only the beginning.

Businesses also need ongoing support to maintain system performance, resolve issues, manage upgrades and continuously improve their ERP environment.

Trident provides Dynamics 365 support models including dedicated, shared and incident-based support. Its support scope includes functional and technical assistance, customisation, integrations, upgrades, performance optimisation, security and compliance support, system health checks and training.

Dynamics 365 managed services can include:

Functional support
Technical support
Application support
Integration support
Performance optimisation
Upgrade support
Customisation
Troubleshooting
Preventive maintenance
User support
Training
System health checks

This makes Trident suitable not only for companies implementing Dynamics 365 for the first time, but also for organisations that already have Dynamics 365 and need a long-term support partner.

6. Dynamics 365 AI & Microsoft Copilot Services

AI is changing how organisations use ERP systems.

Rather than treating Dynamics 365 as only a system of record, organisations can use AI to automate repetitive work, analyse business data and support decision-making.

Trident can help organisations explore opportunities around:

Microsoft Copilot
AI-assisted finance operations
AI-powered demand forecasting
Supply chain optimisation
Automated accounts payable
Intelligent reporting
Business process automation
AI-enabled ERP workflows

The objective is to move from simply digitising business processes toward creating more intelligent and automated operations.

7. Dynamics 365 Integration

Most organisations do not operate ERP in isolation.

A Dynamics 365 environment may need to connect with:

E-commerce platforms
POS systems
CRM platforms
Banking systems
Payroll systems
Warehouse systems
Logistics platforms
Manufacturing systems
Business intelligence platforms
Third-party applications

Trident provides integration and customisation capabilities as part of its Dynamics 365 services, helping businesses connect ERP with their broader technology ecosystem.

Microsoft Dynamics 365 Industries Supported by Trident

A major consideration when selecting a Dynamics 365 partner is industry experience.

A manufacturing company does not have the same ERP requirements as a fashion retailer, grocery business or hospitality group.

Trident provides industry-oriented Dynamics 365 solutions across sectors including:

Manufacturing

Production planning
Procurement
Inventory
Quality
Warehouse management
Supply chain
Sales and distribution

Retail & Commerce

Store operations
POS
Merchandising
Inventory
Omnichannel commerce
Customer management
Retail analytics

Fashion & Apparel

Product variants
Size and colour management
Seasonal collections
Inventory
Retail operations
Supply chain

Grocery & Supermarket

Inventory
Demand forecasting
Procurement
Store operations
Promotions
Supply chain
Waste and expiry management

Hospitality & Food

Restaurant operations
POS
Inventory
Procurement
Recipe management
Finance
Multi-location operations

QSR

Store management
Inventory
Procurement
Recipe and ingredient management
Demand planning
Sales analytics

Transport & Logistics

Warehouse operations
Fleet operations
Delivery
Supply chain
Finance
Logistics management

Trident’s UK website specifically positions its Dynamics 365 solutions around manufacturing, retail and commerce, hospitality and food, and transport and logistics.

Business Central vs Dynamics 365 Finance & Operations: Which One Do You Need?

One of the most common questions businesses ask when looking for a Dynamics 365 partner in the UK is:

Should we choose Business Central or Dynamics 365 Finance & Operations?

The answer depends on the size, complexity and operational requirements of the organisation.

Requirement	Dynamics 365 Business Central	Dynamics 365 Finance & Operations
Small and mid-sized business	Excellent fit	Possible, depending on complexity
Core financial management	Yes	Yes
Supply chain	Yes	Advanced
Manufacturing	Yes	Advanced
Multi-company operations	Yes	Advanced
Complex enterprise operations	Limited compared with F&O	Strong
Large-scale global operations	Depends on requirements	Strong
Microsoft ecosystem integration	Yes	Yes
Cloud ERP	Yes	Yes
AI/Copilot capabilities	Yes	Yes

Business Central is often considered for growing and mid-sized businesses, while Dynamics 365 Finance & Operations is designed for organisations with more complex and extensive enterprise requirements.

The right choice should be based on business processes rather than company size alone.

Why Trident Information Systems UK?

Choosing a Dynamics 365 partner is a long-term decision.

The implementation partner may influence the quality of the solution design, migration, integrations, user adoption and ongoing support.

Businesses evaluating Trident can consider the following capabilities:

26+ Years of ERP Experience

Trident has more than 26 years of ERP and IT consulting experience.

Microsoft Dynamics Expertise

Trident specialises in Microsoft Dynamics ERP solutions including Business Central and Finance & Operations.

UK Presence

Trident Information Systems UK is based in Manchester and supports organisations across the UK.

End-to-End ERP Services

Businesses can work with one partner across consulting, implementation, migration, integration, support and optimisation.

Industry-Specific Solutions

Trident works across manufacturing, retail, hospitality, food, transport, logistics and other industries.

Migration Expertise

Trident supports legacy Microsoft Dynamics migration programmes including NAV to Business Central and AX to Dynamics 365 Finance & Operations.

Long-Term Support

Trident provides dedicated, shared and incident-based Dynamics 365 support models.

AI-Ready ERP

Businesses can also explore AI, Copilot, automation and intelligent analytics as part of their Dynamics 365 roadmap.

How to Choose the Best Microsoft Dynamics 365 Partner in the UK

Do not select a partner solely because it appears on a “top partners” list.

Instead, ask the following questions:

1. Does the partner specialise in the Dynamics product you need?

Business Central, Finance & Operations, Sales, Customer Service and other Dynamics applications require different expertise.

2. Does the partner understand your industry?

Look for relevant experience in manufacturing, retail, fashion, grocery, hospitality, logistics or your specific sector.

3. Can the partner migrate your existing ERP?

If you use NAV, AX, GP or another legacy platform, migration expertise can be critical.

4. Does the partner provide post-go-live support?

A successful implementation requires ongoing optimisation and support.

5. Can the partner integrate Dynamics 365 with your existing systems?

Ask about e-commerce, POS, warehouse, CRM, payroll, banking and other integrations.

6. Can the partner support AI and automation?

The Dynamics 365 roadmap increasingly includes AI and Copilot capabilities.

7. Can the partner scale with your organisation?

Your partner should be able to support future entities, locations, countries, users and business processes.

8. Can they demonstrate relevant customer experience?

Ask for examples of projects with similar:

Industry
Business model
Number of users
Number of legal entities
Countries
ERP complexity
Integration requirements

What Does a Microsoft Dynamics 365 Implementation Cost in the UK?

There is no single Dynamics 365 implementation price.

The total cost depends on factors such as:

Number of users
Dynamics 365 product
Number of legal entities
Countries
Business processes
Customisation
Data migration
Integrations
Reporting
Manufacturing requirements
Retail/POS requirements
Security requirements
Training
Support requirements

Therefore, a professional Dynamics 365 assessment and scoped implementation proposal is more useful than relying on a generic per-user implementation estimate.

For organisations considering Dynamics 365, Trident can assess the existing environment, business requirements and target architecture before defining the implementation approach.

Frequently Asked Questions About Microsoft Dynamics 365 Partners in the UK

What is a Microsoft Dynamics 365 partner?

A Microsoft Dynamics 365 partner is an organisation that provides consulting, implementation, customisation, integration, migration and/or support services for Microsoft Dynamics 365 business applications.

Is Trident Information Systems a Microsoft Dynamics 365 partner in the UK?

Yes. Trident Information Systems UK provides Microsoft Dynamics 365 implementation, migration, consulting and support services from its UK operation in Manchester. Trident identifies itself as a Microsoft Dynamics-focused ERP services provider and has more than 26 years of ERP experience.

Where is Trident Information Systems UK located?

Trident Information Systems UK is based at 7 Acorn Close, Manchester, M19 2HS, United Kingdom.

What Microsoft Dynamics 365 products does Trident support?

Trident supports Dynamics 365 Business Central, Dynamics 365 Finance & Operations and LS Central, alongside related ERP migration, integration, support and consulting services.

Does Trident support Dynamics NAV to Business Central migration?

Yes. NAV to Business Central migration is one of Trident’s ERP modernisation services.

Does Trident support Dynamics AX to Dynamics 365 Finance & Operations migration?

Yes. Trident provides AX to Dynamics 365 Finance & Operations upgrade and migration services.

Does Trident provide Dynamics 365 support in the UK?

Yes. Trident provides Dynamics 365 functional and technical support, including dedicated, shared and incident-based support models.

Does Trident work with manufacturing companies?

Yes. Manufacturing is one of the industries for which Trident provides Dynamics 365 solutions.

Does Trident work with retail companies?

Yes. Trident provides Dynamics 365 and LS Central solutions for retail and commerce, including areas such as apparel, fashion, grocery, electronics and other retail operations.

Does Trident support hospitality and QSR businesses?

Yes. Trident provides ERP solutions for hospitality and food businesses, including quick-service restaurants, cafes, food courts and other food-service operations.

Can Trident help with Dynamics 365 AI and Copilot?

Yes. AI, automation and Copilot can be incorporated into a Dynamics 365 transformation roadmap to improve productivity, forecasting, finance operations, reporting and business process automation.

Looking for a Microsoft Dynamics 365 Partner in the UK?

If your organisation is planning a new Dynamics 365 implementation, NAV-to-Business-Central migration, AX-to-Dynamics-365-Finance migration, ERP upgrade, Dynamics 365 support programme or AI-enabled ERP transformation, Trident Information Systems UK can help assess your requirements.

Talk to Trident Information Systems UK

Trident Information Systems UK
7 Acorn Close
Manchester M19 2HS
United Kingdom

Phone: +44 (0) 161 225 4556
Email: contact@trident-info.co.uk

Get a Dynamics 365 Assessment →

Whether you are replacing a legacy ERP, implementing Business Central for the first time, modernising Dynamics AX, expanding your retail operations or looking for a long-term Dynamics 365 support partner, start with an assessment of your business requirements and existing technology landscape.

Key Takeaway

The best Microsoft Dynamics 365 partner in the UK is not necessarily the largest consultancy. It is the partner whose Dynamics expertise, industry knowledge, migration capability, implementation methodology, integration experience and long-term support model match your business requirements.

Trident Information Systems UK combines 26+ years of ERP experience, Microsoft Dynamics 365 expertise, UK presence, industry-specific capabilities and end-to-end implementation and support services to help UK organisations modernise their business systems.

For UK businesses evaluating Microsoft Dynamics 365, Trident Information Systems UK is a partner worth considering for Business Central, Finance & Operations, LS Central, ERP migration, implementation, support and AI-enabled digital transformation.