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Employ Dynamics 365 in Your Manufacturing Plant and Boost Your Productivity by 80% 

Manufacturing ERP Software /

In the past few years, the manufacturing industry has lost its high momentum, which is further expected in the upcoming years. This industry has always been surrounded by different challenges and now the situation has gotten even worse. Be it a low investment in the Steel Manufacturing ERP Software for the steel industry, market unpredictability for apparel manufacturing, or too much wastage while food manufacturing- the challenges have become three-fold. However, you can tackle them with the relevant technology.  Using Manufacturing CRM Software like Microsoft Dynamics 365 Finance and Operations, you can easily cope with predictable and unpredictable challenges.  The Dynamics 365 Industry suite has always been among the favorites of manufacturers among different verticals. With its wide range of tools and features, they witness a sudden productivity improvement in their factories. As per the Dynamics Salary Survey of Nigel Frank, in 2017, it was revealed that the highest representative vertical among Dynamics 365 users was manufacturing, with one in 10 Dynamics end-users’ respondents working in the manufacturing industry.  Why Microsoft Dynamics 365 Manufacturing ERP Software?  Throughout history, the industrial revolution has happened through the trickle-down effect. However, technology like D365 Manufacturing ERP Software today is helping manufacturers of all kinds to access an easy, affordable, and flexible solution to boost productivity.   Despite being multiple operation packed, manufacturers face cutthroat competition to provide the best and most unique services to the customer.  Being a comprehensive cloud-based software, it aims at breaking down the silos between the front and the back office that the basic Business Management Software lacks. By unifying operations, you can witness a smooth flow of data transfer with great visibility, and better customer management. You can then make smarter and more informed decisions, and bring more business in.   Dynamics 365 Manufacturing ERP Software simplified access to data while syncing your assets. Therefore, making it easier to manage them no matter where they are located. Using smart technology like IoT, sensors, and Power BI turns your factory into a “smart factory”. Your operations become more agile, smooth, and flexible while empowering your employees and boosting their productivity.   The manufacturing industry has faced the maximum labor shortages in the past few years. This ERP for Manufacturing also fills the labor gaps.  Dynamics 365 Applications for Manufacturing   Microsoft Dynamics 365 comes with two applications. You can decide on the suitable one according to the size and scope of your business. You can choose between Microsoft Dynamics 365 Finance and Operations and D365 Business Central as per your needs. In both cases, you will achieve your maximum potential.  Microsoft Dynamics 365 Finance and Operations   Modeled mainly on Dynamics AX, it is most suitable for larger businesses, or businesses with more than 250 employees. It is the flagship application of the entire D3365 family and provides a comprehensive solution in the market.   Apart from providing industry-specific tools, this Manufacturing ERP Software provides features to revitalize large-scale business operations from accounting to human resources.  Some of its features include but are not limited to:   Production control  Capacity and material planning   Master planning   Job sequencing and scheduling  Resource management  Shop-floor management   Product Configuration  Inventory management   Distribution planning  Transportation management  Quality management  Order promising  Multiple-site warehouse management  Indirect and direct procurement  Supplier relationship management  Purchase requisitions  Vendor self-service portal.  You can use D365 F&O for $190 a month per user for a complete license. The application is also available as part of a wider plan which adds a wide range of other ERP and CRM apps.   Dynamics 365 Business Central   Dynamics 365 Business Central is the upgraded version of Dynamics NAV, and therefore, is most suitable for SMEs. It contains all the best features and tools small to medium-sized businesses need to manage their back-end business processes.     It comes with two of its licenses; Essential and Premium. The essential license costs $70 per user every month. It offers features like advanced inventory, distribution, contact management, workflow, resource management, purchasing order management, finance, fixed assets, budgets, etc.   To access Business Central’s manufacturing and service management modules, you must purchase the premium license costing $100 per user every month.   Some of the features of D365 BC’s Manufacturing Module include but are not limited to:   Finite Loading  Version Management   Machine Centers   Demand Forecasting  Basic Supply Planning  Agile Manufacturing  Production Orders   Despite being a heavy-operation industry, manufacturers are in cut-throat competition to please their customers. Manufacturing ERP Software like Microsoft Dynamics 365 provides all the tools and features to allow a smooth flow of your manufacturing operations. Being hosted on Microsoft Azure Cloud, it ensures bank level security. If you wish to find a suitable D365 application, you can Contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Implementation Partner and LS Retail Diamond Partner. Our team of experts will find the most suitable solution for your business type. Contact Us Now! 

Employ Dynamics 365 in Your Manufacturing Plant and Boost Your Productivity by 80%  Read More »

6 Strategies to Boost Restaurant Profit in the Current Scenario

Restaurant Management ERP /

Being hit by COVID 19, we all have been on different levels. Our financial, mental, and physical health have been tested. Everything shut down for months during the lockdown including restaurants. However, as everything unlocks, everything is getting back on track slowly but steadily. Restaurants have become more cautious of their health and put safety as their priority by wearing masks, maintaining social distance, and so on. With the help of Hospitality Software like LS Retail ERP, many restaurants can successfully cope with the agonizing unpredictability in society.  These practices have affected industries like hospitality which is centered around human-to-human contact. Through this blog’s medium let us discuss various methods to boost your restaurant business in the current scenarios.   #1 Upgrade Your Business to Cloud Hospitality Software and Pay Per Use   Upgrading your business to the cloud and paying just for the services you use can save you a ton of money. Just get a reliable Hospitality Software like LS Retail Hospitality Software itself and get the services you need. It is hosted on and by Microsoft Azure which ensures bank-level security. Get custom-made services as per your business requirements and pay only for what services your restaurant requires such as Mobile POS, Real-time data reports, and Customer Behavior analysis via Power BI. If you wish to centrally manage your restaurant business, you can do that too. Backed up by a reliable Implementation Partner, you can easily train your staff to use these services and let them handle any technical issues you might end up crossing paths with.  You no longer have to take up services your business doesn’t need just because they are ‘included’ in the package. For instance, if you wish to adopt the LS Retail POS but want to manage accounts in Silos, you are free to make customizations like that.   #2 Hold Events and Workshops  Events and workshops are one of the most underrated ways to boost your restaurant business. You can either tie up with different workshops or organize your own. It entirely depends upon your strategy and budget. You can boost your reach in both cases. Some examples are the bacon festival in California and the pizza fest in Italy. You can also organize something like this. Such events offer a golden opportunity to flaunt your delicacies and draw more customers. Make sure you have the relevant Hospitality Software to successfully handle the situation.  #3 Enlist yourself with different Food Delivery Platforms  Online food ordering is a boom these days, you might find yourself falling aback if you do not use online platforms to boost your customer reach. Being integrated into multiple channels can make communication with the customer more complex. It is advisable to implement Online Food Ordering Software for simplifying convenience, developing connections, and handling customer grievances.  #4 Promote your Business Using Virtual Media   Customers are attracted to what they see. Use this psychological fact to draw more of them. All you have to do is click some nice pictures of your food, enhance them a bit more and post them online. Apart from this, there are plenty of food bloggers who are monitoring socially active restaurants. They might either click pictures or use your clicked pickers for their food blogging. This will do a free promotion for you. Another technique is to create videos, having pandemics in effect, people have become even more health-conscious. You can post a video on your social media platform showing step-by-step how your cooking is complying with all the safety measures.   #5 Strategize your Loyalty Programs  Loyalty programs draw customers as honey draws bees to itself. Hit a home run with smarter loyalty programs. You can analyze your customer behavior and spending pattern, especially with cloud Hospitality Software. Ask them to enroll in your loyalty programs such as providing a 10% discount to customers who take up to 3 years of their membership. Or you can offer free beverages to customers who take up to 1 year of membership. Provide them coupons, rewards, and discounts when they revisit your restaurant.  Apart from this, you can also offer gift vouchers to your customers during the festive season. In this case, restaurants that run a buffet system get the maximum profit. They can offer a second meal free, a free buffet dinner for a couple, and so on. These strategies not only boost sales but also retain customers.   We recommend avoiding physical loyalty cards and going cashless with electronic loyalty membership cards. And managing your loyalty programs cannot even get on your nerves if you have been involved in this service in your Pay Per Use Model. Use CRM Software for Hospitality Industry to get your work done most efficiently.  #6 Adopt Cloud Kitchen   Cloud kitchens or ghost kitchens are in trend. This pandemic has boosted the trend to another level. Since it is a licensed cooking structure without a dine-in option available to prepare delivery-based food.   It is the best cost-saving strategy as you do not have maintenance and operational costs. Additionally, you can create a cloud kitchen by collaborating with other restaurants. It is recommended to get a unified Cloud Kitchen Management Solution designed for the cloud kitchen to make your management even easier. LS Retail has been voted as the best Hospitality Software for Cloud kitchens so far.  Final Words   We have mentioned the top 8 strategies to boost your restaurant business in this challenging era, you can seek technical assistance and upgrade your business to the cloud. The best part is you do not even have to buy a full-fledged package since Pay Per Use is available these days. Microsoft provides just the Hospitality Software. Trident Information Systems has been one of the Gold Partners of Microsoft and LS Retail Diamond Partners and has served various brands since then. For further queries or a demo contact us.  

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It’s Time to Build a Mobile Strategy for Your Retail Chain

eCommerce /

How many of your consumers use their mobile devices to shop? According to eMarketer estimates, worldwide mobile commerce sales are worth more than US$3.5 trillion yearly, it’s probably more than you think. According to Oberlo, around three out of every four internet sales are made using a mobile device. So, are you making an effort to secure a share of the mobile market? You can use the latest eCommerce Website Software to help you create foolproof strategies   The numbers truly speak for themselves when it comes to determining the return on investment of a mobile retail strategy. McKinsey estimates that multichannel shoppers make purchases 70% more frequently and spend one-third more than those who only shop in physical locations. Did you guess why? Convenience! You can provide this convenience to your customers only if you employ the latest Software for eCommerce Website.   How can you ensure that your mobile strategy benefits both your company and your clients? When we think about mobile nowadays, we don’t just mean having a mobile app or a website that is optimized for mobile devices. Ensure that your consumers can get whatever they require from any location by making the experience as connected and convenient as you can. This would include:   Your online store’s website must be mobile-friendly to enable customers to shop whenever it’s convenient for them and access their shopping basket from any device.   To help users locate the nearest store and verify the availability of local inventory, the perfect eCommerce site must also contain geolocation which certain eCommerce Website Software provide.  Loyalty: Customers need access to their points so they may accumulate and spend them anywhere they like, using their digital card at a real store or online, whether it is through an app or a website.  Mobile in-store shopping allows customers to scan products and pay using a mobile device. Solutions like ScanPayGo, which provides Point of Sale (POS) capabilities on the customer’s smartphone, are widespread in the supermarket industry and are increasingly spreading to new sectors.  New smartphone features like augmented reality and beacons will make shopping more immersive and fun. LS Retail eCommerce Website Software allows AI and machine learning and all the required features to keep you ahead of the competition.   In this article, we’ve outlined five ways that merchants can create a mobile retail strategy that connects customers at every stage of the purchasing process and scales with their business:  Understand Your Customer’s Habits   Many IT initiatives fall short because the demands and expectations of the customers are overlooked or lost on the way. With so many options for tactics and technology, it’s shockingly simple for merchants to make the incorrect investment and pay the price. Consider where the value is, what your customers’ priorities are, and how the new technology fits into your omnichannel strategy before rushing to create an overnight mobile service. You can easily get accurate insights with Business Intelligence technology. LS Retail eCommerce Website Software provides one of the most robust BI technologies, known as Power BI.   Keep up with the industry and customer trends and determine the most relevant ones for your business.   Figure out the most preferred services and channels for your customers. Do they prefer self-checkout options and kiosks? Do they need a separate customer loyalty application?  Respond to customer details on time and take note of their grievances. Find out ways to improve their services in the future.   Pay Attention to the Customer Experience  In terms of mobile retail, a positive user experience entails a website loading instantly upon touch, simple access to all the needed information, and a completely linked and personalized buying experience. Getting it corrected is worthwhile. According to Think with Google, shoppers are 62% less likely to make a purchase from you in the future if they have a bad experience with your mobile app. You can ensure this with ERP Software for Retail like LS Central eCommerce Website Software.   The finest website and app designs are basic and clear.  Make sure all platforms and material, including your website and flyers, can be readily seen on a mobile device.  Streamline the checkout process so that clients don’t need to continuously fill out various areas and go through several phases to make a purchase.  Ensure that customers receive personalized service based on their unique tastes and habits.  Connect the mobile and in-store experiences so that your consumers feel understood and appreciated when they switch between the virtual and real worlds.  Keep a Keen Eye on Your Competition   Making a mistake here is simple. When you observe another retailer launching a brand-new service on social media, you scramble to provide a comparable service. However, copying your rivals doesn’t necessarily translate into success. Research is essential before doing anything new, and thorough research includes looking at your clients as well as your business and competition. What are they seeking? What do they plan to value? Make sure you are backed up by eCommerce Website Software to not just give you the insights you need but to reinforce you with all the necessary features to beat your competition.  Use tried-and-true, data-driven planning techniques, such as SWOT analysis, to determine exactly what your company needs, from all perspectives, and how your mobile strategy can help.  Take this as a chance to reflect on various possibilities and viewpoints and to identify any resources you may have at your disposal.  Look at what’s working effectively for your rivals, and for inspiration, consider other company leaders in various industries.  Consult with your clients to see what benefits they would derive from your mobile approach.  If you are looking forward to implementing eCommerce Website Software in your retail store, we recommend LS Central. It is an extension to Microsoft Dynamics 365. Hence, it is hosted by and on Microsoft Azure Cloud. Therefore, guaranteeing bank-level security. Contact Trident Information Systems for further information. We are Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Partner.  

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Does Your Restaurant Really Need a Cloud Upgrade?

Restaurant Management ERP /

If your hospitality business is running quite fine, there are high chances of you already using the cloud to operate some of your IT functions. Not bad. However, in this cutthroat competitive era, it is best to use Hospitality Management System Software that provides all the necessary cloud-enforced tools on the same platform.   You must take your business one step ahead with an overall cloud upgrade by shifting from an on-premises version to SaaS (Software as a Service). However, even if you acknowledge its potential growth, you may still be avoiding it. You are probably hesitant now. You may not feel so confident about using the cloud with the latest technology, but it is not as tough as you think it is. It is easier to use than those traditional or limited cloud-based services.     Whatever is causing you this dilemma, you need to keep up with the competition and allow the latest technology like Hospitality Management System Software, which sets you in faster motion today and further.   If you still are hesitant about using the cloud, here are the top 6 convincing facts that would motivate you to migrate from on-premises to SaaS.   Fact #1 You Are Always on the Latest Upgrade Automatically with a Hospitality Management System Software   Working with the traditional on-premises software, you would have already witnessed their desperation for an update. Not just this, to stay up to date and secure, you might also need to purchase new software every few years and update it quarterly. However, the reality states a different story; the restaurant owners have a lot more to do than these updated games. And if you prefer multiple software solutions, there come integration challenges that can be costly, time-taking, and tiring. In this case, your IT department is working but is not adding value to your business. This does not even end here; due to outdated technology, you may end up compromising your potential growth and keeping up with the customer demands.   However, if you shift your technology to cloud Hospitality Management System Software, these issues won’t bother you anymore. You no longer have to think about periodic maintenance and budget to proceed with complex and expensive updates. Instead, your service provider would take care if you Restaurant Management Software were updated regularly, and if you fixed your add-on the right way, you could easily maintain them. You are promised the latest version as soon as it is out on the cloud, blink your eyes, and boom you have the latest Restaurant Management System software version right in front of you.   Fact #2 You Are Entitled to a Productivity Boost with Intelligence   As soon as you switch to Hospitality Management System Software, get ready to experience its advanced computational power. The complications you faced yesterday in your tasks are no longer there today. You can easily process your data in the powered tools of the cloud i.e., AI (Artificial Intelligence) and machine learning, and get the required conclusions without having to pay additional servers and data scientists. All you need is the least of your efforts, and you can get the needed information in no time. There is a pool of AI tools to pick from the cloud, opening infinite doors for new business opportunities to improve productivity and effectiveness. AI also promotes more sensible and personalized decisions when it comes to dealing with your customers.   Would you prefer not to send your clients personalized deals, offers, and discounts based on their preferences and meal history? You can get it all in no time once you adopt cloud and kick start instantly!   Fact #3 You can Continue Your Hospitality Business with A Well-Structured Infrastructure  One of the biggest risks with in-house IT systems is failures and downtimes. On-premises Hospitality ERP Software does not guarantee continuity. If they die, you are doomed; if the primary software breaks down in any shape, this may result in customer service hindrances and the inability to close sales. To keep up with its reliability, the traditional infrastructure keeps a recovery plan which is expensive and time-consuming.   On the other hand, by shifting to SaaS, you can bid farewell to all the related issues. Even if your hardware breaks down, your data is still secured in the cloud. Thus, you can access it whenever you want. Cloud also promises great reliability, especially large clouds such as Microsoft Azure which is accompanied by dedicated teams, built-in redundancy, and expensive resources.  Fact #4 You Can Quickly Adapt to the Dynamic Market Conditions   To blend successfully in the suddenly changing market conditions you need the right technology. The traditional IT system lacks flexibility and consumes too much time. Even simple activities like installing a new server to the application can be frustrating and time-taking. First, you need to find the right Hospitality Management System Software, then setting up and carrying out several tests, and finally implementing one is no less than a pain.   This would work in the past but not anymore, you are now exposed to a competitive market unburdened with the traditional method. And to top it off, the most basic thing to keep up with the change is the real-time data, strategizing, and instantly deploying innovative technology with the least upfront cost and prep time, which your traditional infrastructure is not so likely to provide.   As soon as you run your system on the cloud you get the speed of action and expand your business with additional functionalities and clever applications with no need for a protracted integration process as they are already made to fit your system.    Fact #5 You can Access Your Data as You Wish   The hospitality business has become one of the most dynamic industries with trends changing in the blink of an eye. As for hospitality, you need visibility, especially if you run multiple chains. The traditional IT environment is most likely to deprive you of this advancement. You need a cloud solution to tackle it.   When you upgrade

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Try These 5 Hacks to Get 80% More Sales During This Festive Season: Guaranteed!

Retail ERP Software /

Festivals are around the corner. It’s time to extract the maximum benefits. Boost your potential with Retail Software. eCommerce sites are flooded with luring offers and deals! You must increase your presence with the right strategies. Make sure you have implied robust Search Engine Optimization.   At the same time, do not forget your in-store. It’s understandable that most businesses, in festive seasons particularly, are unable to provide as smooth and flexible services as they would in the off-season. Your staff may get overwhelmed with overloaded tasks and may not be able to serve every customer personally. Financial constraints, seasonal items, and temporary workers can put your revenue at risk. And if you aggravated a customer then, you may never see them back at your store.   Only suitable technology can handle this overwhelming situation. You can get wonderful results if you reinforce your business with powerful Retail Software that efficiently manages your brick-and-mortar store and e-commerce store simultaneously LS Retail ERP can be the best eCommerce Website Software that works for your retail in-store excellently.   In this blog, we will discuss Five guaranteed hacks to increase your sales by 80% this festive season:   Provide Ease to the Customer  Have you ever wondered why a customer would fight snow, rain, and wind only to visit an offline store to get the services they can get on their couch? They want to experience the touch and feel of the product. But what happens when they reach there, and the item is missing? They feel disheartened or may even frown at the situation. Everyone is in hurry and hence your staff must serve every customer and resolve their queries as fast as possible. You can also replace your legacy billing application with a Retail POS System that works as a sales assistant and an extension to your billing software. LS Central is one of the finest examples in this case. It can show product availability and records all the previous transactions of customers. You can also use the Retail Software to help customers repurchase an item that’s a name they can’t recall.  Give Your Customers Enough Space to Move Freely  Your store will get overcrowded during the festive season. Ensure enough space for your customers to roam around and check out different items, especially when they drag a cart. Check if the layout of your store is compatible to allow free movement. Also, notice if the placements of items are correct; check if some items are selling less than others. Modify the framework accordingly.   Be Organized (You Can Also Use a Retail Software)  Imagine walking into a clothing store to buy gifts and seeing stuff all over the place, shirts spread out on the floor, t-shirts scattered around, and a mannequin wearing a brand-new jacket that looks second-hand. Furthermore, it becomes hard for customers to find the appropriate item, followed by the right size. And it’s doubtful that they’ll want to spend the full price on shabby-looking products. They’ll probably depart out of frustration. Reinforcing your staff with Retail ERP Solution will help you avoid having your business resemble a battleground and will ensure that consumers who come through your doors can locate what they’re searching for.   Provide Precise Description   Is there another color available for this computer bag? Do you still have these in the pro version? As more and more consumers approach the store during the festive rush with a clear concept of what they are searching for and little time to squander, it is simple to become flustered.   At such a point, having the appropriate Retail Software is essential to support and increase sales. Many stores continue to use outdated IT infrastructure. These piecemeal systems frequently lack sufficient information synchronization, are expensive and time-consuming to operate, and prevent businesses from providing the services that customers want.   Therefore, they pose a significant danger and expense to the company, which exacerbates during the busy season. It’s better to consider a Retail Business Management Software that can manage your business on a single platform and provide a clear picture of your business to ensure a smooth operation throughout the holidays. It enables you to retrieve necessary data in real-time and gain insights. This further allows you to decide your next course of action and keep on top of things with confidence.  Extend the Return and Exchange Duration   People buy presents during the festive season, and naturally, some will not even work for them. This highlights the need of providing longer return policies that enable customers to return their purchases beyond New Year’s Day and under benevolent shipping terms. Accepting in-store returns for things purchased on an e-commerce website is essential for your company plan if you run an omnichannel operation. A UPS survey found that 60% of customers prefer to return things to a store and that 70% of them will make future purchases there.  You can make an incredible profit in this festive season, only if you work smartly and adopt efficient strategies. Our team of experts studies market gaps and discovered five hacks to boost your sales by 80%. You must invest in the latest Retail Software like LS Central. It is agile, flexible and provides a full-fledged suite of tools. Furthermore, it is hosted on Microsoft Cloud Azure, which means it’s extremely secure. Moreover, with Power BI, you can understand what exactly your customers want.   It is important to simplify your operations to optimize customer service. Get Retail Software that manages your ERP, finance, customer services, etc. on the same platform. If you are looking for a Retail ERP Implementation Partner, you can Contact Trident Information Systems. We are Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Partner.   

Try These 5 Hacks to Get 80% More Sales During This Festive Season: Guaranteed! Read More »

eCommerce Website Software

9 Hacks to Ensure Your Customers Get the Best Online Shopping Experience

eCommerce /

Online shopping is booming now. For a couple of years, when lockdowns were prevalent, people solely relied on online shopping, which as a result, made them succumb to the ease of it. If you, as a retailer, are still not on any eCommerce platform, you should consider getting into one. Due to this elevated trend, retailers are finding innovative ways to provide the best online shopping experience. Being entirely based on technology, you must employ suitable software. It would preferably be a Unified eCommerce Website Software.   To stand out in the market, you must ensure the maximum comfort possible for your customers on your part. Provide exciting offers, deals, and discounts. Make them feel special. Show how much you care for them. Don’t let them hover around scrolling through irrelevant products. instead, suggest products they are most likely to purchase.   Keep customers happy with a smooth online experience. This is only possible if you apply robust eCommerce Website Software. A solution that manages the entire process on the same platform because using different systems will only cause delays, and people these days are the most impatient. Our research team has found the top 9 hacks ensuring your customers get the best online shopping experience ever!   #1 Make Sure Your Customers See the Relevant Products Only (an eCommerce Website Software can Help)  Customers have the shortest span of patience now. Make sure they see relevant products fast. Don’t let them waste their time scrolling through things they may never buy. In this case, using Software for eCommerce Website helps. You can even encourage them to buy combination products (cross-selling). This is what Amazon does, it suggests shoppers a combination of products that go hand in hand at the bottom of the page. You can also create a separate section on the screen suggesting the best combinations people are frequently buying. This trend becomes even more prevalent during a sale.   #2 Your Site Should Load Fast in Both Mobiles and Computers   Nothing is worse than frustrated customers. Imagine them having every item at the best price in their cart. However, the site is filled with various glitches, and your customers often get stuck during the checkout. When your competitor’s website loads fast, and it takes double their time to shop on your site, you have an increased risk of losing customers to them. Employ a suitable eCommerce Website Software that hardly needs to be looked after, like LS Retail. It requires no-low maintenance, automatic updates itself, and no specific team of experts to take care of the software. This way, you can free your IT team, and engage them in developing a faster and better-quality website.   #3 Show How Much You Value Your Customers   Your customers would want to come back again-and-again to your site if you treat them like a king. Carefully observe their previous transactions and understand their patterns. See how they prefer to spend and what their habits are. Also, notice what they didn’t purchase, why so? and how to improve the situation. You can either engage your team to do it manually with some tools if you have a small client base. Those with a massive client base must deploy Business Intelligence Services. For example, LS Retail eCommerce Website Software supports a robust tool called Power BI, that collects historical data, scans it, understands customer’s actions, and provides insightful reports. You can use these reports to:   Categorize Your Customers  You can categorize them into levels, e.g., Bronze, Silver, Gold, and Platinum. Each of them should be entitled to certain services where they can get cashback, discounts, free shipping, etc. You can also flexibly change the services in each segment time-to-time, for example, suppose gold customers are entitled to 10% off on a tank top, seeing 20% off if they buy a tank top with a shirt and pant in the next month, will encourage them to purchase more. This will keep them excited about new upcoming offers. Furthermore, this will also encourage other customers to try getting into one of the categories and enjoy the benefits.   Offer Reward Points   You can also provide reward points to valuable customers and allow them in their next shopping. This will work as equivalent to a cashback for them.   #4 Allow Them to Easily Contact You   Nobody has enough time to google your contact details, Display your number at the center of your eCommerce site. Sometimes your customer service executives are way too busy to handle all the queries. So, you can also allow AI-based or human-based live chat options, or an amalgamation of both. Make sure you use an eCommerce Website Software that provides live chatbot options within the same platform. For example, LS Retail offers an AI-based live-chat-bot option, so your customers never go unattended at any time of the day.   #5 Let Customers See if the Inventory is Available or Not  If you are selling a tangible product, make sure your customers can see its availability in the early stages. There is nothing more frustrating than finally finding the right sized dress/ shoe and finding it backordered or having “the item is not eligible for delivery in your area” notification. Having an eCommerce Website Software managing everything on the same platform helps.  #6 Use Color Psychology   Carefully design the color scheme of your site. Many big brands use triggering color schemes in their eCommerce sites. For example, brands color the “check-out payment” button in green. Green usually signals “let’s do it” or “positive”. It also stands for the green signal in traffic lights.     #7 Upload Good Quality Photos/ Videos with Thorough Descriptions   Make sure your customers get the right vibe of the product they are about to purchase. Upload HD-quality pictures of the item. You must also include a video description of the product and directions to use it. In addition to it, ensure you give a thorough description of the product so the customers can get a fair picture of the item.   #8 Connect all Your eCommerce Platforms  Most online retailers these days don’t limit themselves to

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Restaurant Management System

5 Magical Tricks to Keep Your Restaurant Staff Happy  

Restaurant Management ERP /

High worker turnover is one of the main problems faced by the hospitality sector right now. The National Restaurant Association’s most recent State of the Restaurant Industry Report found that 78% of restaurant owners claimed they didn’t have enough workers to meet customer demand and 75% indicated they were more than 10% understaffed. In addition to lowering the restaurant’s average quality of service, a high staff turnover rate increases the expenses associated with finding, employing, and training new workers. Although there are many other factors contributing to this issue, including a high proportion of students employed in the sector and high levels of seasonality, and inappropriate Restaurant Management System.  It is also true that many business owners in the sector might be doing more to retain talent.  Here are five suggestions to assist you keep your restaurant’s personnel motivated to work there.  Build Team Spirit   In a restaurant, cooperation is essential to maintain efficient services. When there is disunity within the team, blunders, bottlenecks, and blame-games can happen rapidly. The outcome? Customers become annoyed, the service worsens, and staff members depart for settings with a more laid-back, upbeat vibe. Focus on encouraging teamwork within your organization to stop this disastrous, though extremely often, chain of events. You may, for instance:  Set up a day each year for team-building events, which will assist staff members get to know one another better and foster good connections. Also, with a Restaurant Management System like LS Retail ERP, you can bring employees together on a common platform i.e., Teams.  Show that everyone works hard in your restaurant by having supervisors consistently do various tasks, such as cleaning tables and making beverages. A fair job distribution enhances workplace relationships, and a manager who has firsthand knowledge of what each duty entails will treat employees more fairly.  Celebrate achievements. When one of your workers celebrates a birthday, graduates, receives a promotion, or marks a work anniversary, plans a trip for the entire team, or at the least, has a cake and some refreshments delivered and set out for an hour to relax together. Celebrating occasions as a group demonstrates your concern for your employees, raises morale, and strengthens your bonds.  Reinforce Employees with Restaurant Management System  If you believe that not upgrading obsolete equipment would save you money, you are gravely incorrect. Upgrade to a unified Restaurant Management System as nothing is more annoying than the pressure to do a task quickly and to a high standard while using broken instruments. An antiquated Point of Sale System that gets stuck or creates tickets slowly may reduce table turns while also irritating customers who are in a rush. An ancient fryer that the kitchen crew can’t rely on may wreck the lunch rush. Make an investment in the newest technology like Restaurant Management System, and constantly check with your staff to see if any of the tools they are using, both in the back and in the front of the house, are insufficient or outdated. Remember this: Consider the technology you put in to help your personnel as an investment in enhancing customer service, such as a Mobile Point of Sale that swiftly accepts orders at the table.  Appreciate Your Employees for a Well-done Job  Studies have shown that people are more driven at work when they feel valued and appreciated. Teams with the highest levels of engagement saw 59% less turnover, according to a recent study from an organization that has earned the Great Place to Work certification. Positive reinforcement makes employees happier, more motivated, and more willing to put in extra effort. Many workers genuinely believe that having a sense of value at work is more essential than having money! There are several methods to express your appreciation to your staff:  Consistently express your appreciation to your team for a job well done, such as when a hectic shift has gone very well, when sales targets have been met, or when a worker has handled a challenging issue with professionalism. You must implement a Hospitality ERP Software to ease their work and bring out the best in each of them.  Constantly Train Them to Match Current Market Needs   A clear understanding of what is expected of them, and a feeling of purpose may be given to your personnel through thorough training. In addition to everything they require to effectively service your clients, be sure to instruct new employees on your company’s values, regulations, and policies. There should be no end to training. Even while the onboarding process is crucial, you shouldn’t let your workers’ education end there. Give your employees access to professional development opportunities; they’ll feel appreciated as part of the team, understand that you care about their development, and, as a bonus, they’ll bring new skills to your company.  Use a Restaurant Management System like LS Retail Software Solution as it is easy to learn and your workers are most probably familiar with the interface.  Provide a Channel for Official Communication  Unclear communication and misunderstandings may swiftly undermine business relationships and spoil the environment in the company. Why is it that he always receives all the overtime? “Wait, I requested a vacation two weeks in advance and was denied; how come she was granted time off when she only requested it yesterday? By putting in place tools that make it possible for employees and management to communicate clearly and openly, you can reduce the likelihood of grudges and claims of preferential treatment. Our Unified Restaurant Management System, LS Central, has a staff management feature that may help you simplify staff scheduling and provide you with an Employee Portal for direct contact.  When your employees are satisfied, they work more, stay longer in the job, and take fewer sick days. Additionally, if your team enjoys coming to work for you, you’ll spend less on recruiting and training new hires and be able to provide consistently excellent service across all of your locations. If you need assistance identifying the appropriate technology to raise the

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Restaurant Management System

5 Guaranteed Strategies to Keep Customers Happy in Your Restaurant!

Restaurant Management ERP /

While dealing with bottleneck competition in the Hospitality Industry, you have to maintain an equilibrium between staying sane and reducing the churn. It is essential to look for dynamic methods to engage more customers in your business and retain the existing ones. For that, you first have to implement an agile Restaurant Management System to support it.   Being a restaurant/ food chain owner, you may as well relate to the frequent challenges popping up such as:   Changes in marketing trends and dynamics.   Changes in customer’s experience.   Losing loyal customers.   Growth of your restaurants and increasing competition.   Our team of experts carried out thorough research, encompassed common issues, and accumulated top five strategies to retain existing customers and draw new ones.   Widen-up custom experience  Introduce quick and convenient payment methods  Deliver a wealth of information  Allow order customization  Smoothen-up their journey  #1 Widen-Up the Customer Experience  It is a good idea to engage your customers before, during, and after their dining experience, as it ultimately draws more customers to your business. In this digital era, where everyone wants a quick and smooth experience while dining, make sure they can get in touch with you via applications, mobile devices, social media, and the internet. Get a Restaurant Management System to accumulate every function on the same platform.   Some studies have shown that 70% of customers are most likely to hop back to quick service, casual restaurants, and fast casuals if they have an app that gratifies them with acknowledgment, or in other words, makes them feel “known.”  It is a magnificent opportunity to develop a robust, personalized bond, driving customers back to your business. The essence is, get in touch with the customers via their preferred channels. It can be as simple as asking them to share their favorite photos on social media or suggest new menu ideas. Also, you can offer them customized offers, promotional rewards, hold surveys to understand their taste, and implement the most demanded recipe. If you have a Restaurant Management System like LS Central, you can easily get these features at your fingertips.   #2 Introduce Quick and Convenient Payment Methods  Nothing is better than introducing a quick and convenient payment method to customers as a churn reduction method. Remove all obstructions and ensure a smooth path to your restaurant. Using Point of Sale Systems is recommended due to its flexible capacities. LS Retail ERP is an Online Food Ordering Software which helps you manage all your online ordering platforms in one place.  Even if you serve excellent food, your diners/ customers might note your service inefficiency. It can even drive them to shift their preference to your competition. Hence, ensure seamless services and avoid any vacuum formation between you and your customers.   Research by Deloitte revealed that there is an increase in customer visits of 6% and a rise in spending of 20% when customers have the flexibility to place orders and pay quickly using technology.   #3 Deliver a Wealth of Information   Diners appreciate honesty and transparency, sharing values is a great deal to them. It is one of the easiest mediums to convey that you are on the same page as them. Sharing details of your food quality, healthy eating, and sustainability ensure your restaurant will be their first preference. Thanks to the available Restaurant Management System – from websites or applications on their mobile phones to the POS System (Point of Sale) in your restaurant, data sharing has never been easier.   Customers can tap into your restaurant food detail in the blink of an eye and finalize if they want to give your restaurant a try. If you use a Restaurant Management System, all you have to do is input the data in the back-office and the system will distribute it to all the touchpoints (including loyalty apps, POS, and website). So, embrace this moment, and inform your customers   How you source your ingredients?  How you treat your staff? How your services are sustainable and eco-friendly?   Nutritional values of dishes.   #4 Allow Order Customization  While serving customers you have to make sure you offer what they want, not what you want to offer. If you want more customers to engage with your business, allow order customization. Enable enough flexibility to make changes in their order and get it delivered as per their unique taste.   Flexibility is directly proportional to scalability. A Restaurant Management System like LS Retail Software Solution can give you the flexibility you need. It has been researched that 85% of customers tend to check out the menu before finalizing a restaurant to visit. Since it is one of the top demands to be seen among customers, offering food customization facilities enhances the chances of your selection. Sanctioning food customization to their unique taste is an effective way to add value to their dining experience. Use a Restaurant Management System like LS Retail Software Solution   The success of your business relies on effective engagement between you and your customers. Also, front office coordination is something you need to focus on here. Make sure the orders are transmitted properly from the front to the back office. In this case, technology like LS Retail POS can help. It guarantees correct order transmission from the table to the accurate kitchen counter, eliminating the risk of the kitchen staff misreading the waiter’s handwritten orders.   #5 Smoothen-Up Their Journey  Your customer’s journey to your restaurant is much more than crossing the threshold. It starts right from the moment they browse through the menu via your website, mobile application, or any other medium. It is significant to integrate all the processes to assure seamless services. Think of the mediums you can use to connect with the customers and the kitchen.   How can your staff get the information they need to deliver personalized information and recommendations? How can you change your restaurant’s layout to suit your customers better and reduce waiting times? To top it off, ensure all the elements coordinate well with one another. To achieve the ultimate agility, you need

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Supply Chain Management Software

Shed Unpredictability, Labour Shortages, and Equipment Unpredictability with SCM software! 

Supplychain management ERP /

Machinery and equipment rental, leasing, and service-focused businesses look for every challenging opportunity in their way. Everyone applies different strategies to stay ahead in the competition. Successful businesses emphasize majorly Supply Chain Management Software which provides all the necessities to run a business on a single platform.   Due to the global changes in the past few years, the supply chain has been disrupted for various businesses. Mckinsey’s Tom Barton recently moderated a discussion panel on how to overcome supply chain disruptions at the 84th Inland Transport Committee roundtable. There it was discussed that despite consistent recovery efforts, we have still not managed to achieve pre-pandemic growth and sustainable development.   There are three major challenges that the global supply chain is currently facing: Equipment unavailability, labor shortages, and global bottlenecks. Furthermore, persistent unpredictability is another reason why supply chains are failing.   It is important to choose the right Supply Chain Management Software for:   Providing the planning departments with a complete vision of trucks throughout the depots.   Enabling planners to schedule transport and transfer work orders using the same window.   Robust third-party shippers and carriers’ collaboration.   Route optimization by connecting planners with drivers.   Real-time coordination and optimization with logistics.   Updating customers about delivery issues or delays.   Agility for complicated routing, partial shipments, and multi-channel orders.   Manage complex freight and transport costs in a single process.  In this erratic environment, the technology you use plays a major role in the flow of your supply chain. Supply Chain Management Software like Microsoft Dynamics 365 Finance and Operations has helped streamline the supply chains of businesses in different verticals throughout this rough period and continues to do the same.  How does D365 Supply Chain Management Software Help in Maintaining a Healthy Supply Chain Flow?  Microsoft Dynamics 365 Finance and Supply Chain is an all-in-one Supply Chain ERP System evolved to manage trade, manufacturing, and complete supply chain processes. It competently collects and uses the data available to provide significant insights on upcoming opportunities and threats. What else does it provide?  Everything in One Space  Microsoft ERP for Supply Chain Management provides every functionality a retailer, manufacturer, or distributor needs on a single platform. This may include a complete range of tasks such as data management, inventory, planning, warehousing and transportation, procurement and sales, and integrated product management on the same platform. This Supply Chain Management Software allows detailed management and complete control based on reliable and complete operational information.   Input Chain Control   Many products may come from distant locations while engaging in long traveling hours. They may reach you via trucks, ships, planes, etc. and each of them may potentially delay the process. Earlier it was impossible to control every stage. However, today you can access data on your cargo processed by delivery, insurance, and services in electronic forms.   Dynamics 365 Finance and Supply Chain allows you to register agreed routes and gain information about the product’s location at each stage. This way, you can correctly calculate the accurate date of its arrival at your warehouse, thus ensuring timely shipment to the customer.   Control Additional Costs    After adding delivery, processing at intermediate points, and insurance, imported goods cost 40% or even higher than the selling price of the supplier. D365 Supply Chain Management Software allows control of additional costs at every step of the complete supply chain to your warehouse with accurate costing of goods.   Every line in each order, regardless of complete or individual delivery, disparities in routes, or calculation methods will be calculated according to rules of cost allocations. Even if there is an unexpected occurring cost in between the process, it will reflect in your current route ensuring accurate calculations.  Reduce Costs with Power Platforms   Another development in current digital technology is the ability to develop small solutions or chatbots, combine software products, and produce interactive reports at a far lower cost of development and maintenance. And corporate customers have access to all of this with little to no participation from professional developers.  There are also specialized, pre-packaged boxed solutions for particular processes that link to Dynamics family products. Is there an added task in your industry that needs to be automated? You can find solutions in the AppSource Affiliate Store. You will probably be able to identify several proposals that have already been created and are suitable for usage with your system.  If you are looking for D365 Supply Chain ERP Implementation, you can contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner.  

Shed Unpredictability, Labour Shortages, and Equipment Unpredictability with SCM software!  Read More »

ERP Software for Retailers.

Is your Retail staff unhappy? Here is How to Fix it.  

Retail ERP Software /

One of the most critical factors that businesses consider when it comes to customer service is the quality of their employees and the technology they use. Many big retail brands prefer ERP Software for Retailers. However, a poorly-staffed retail store can lead to a customer dropping out of their shopping list. According to a study conducted by PricewaterhouseCoopers, 32% of consumers will stop buying from a brand they love after one bad experience.  After a customer has left a negative review on social media, their friends and family might also follow suit. This could lead to a few more people dropping out of the shopping list.  As an employer, you can also take various steps to improve the quality of your employees’ work lives such as implementing a Retail Management System Software. These include implementing policies and procedures that will help improve their engagement and job satisfaction.  Some of the common problems that can affect the performance of your employees are poor communication, absenteeism, and poor performance. To avoid these, there are a lot of things you can do. But let’s discuss some problems and their best possible solution.   #1 Problem: You Lack a Proper Set of Rules  Have you set stable rules for your employees? Do you have certain rules to train your new staff? Does your new set of staff know what is expected of them? You must disclose what they are expected to do and how they must behave. How they can resolve common customer queries and escalate issues wherever required, and how they must use your Store Management Software  . They must have easy access to the rules of conduct to remind themselves how to react.   Training your staff about the rules of conduct may feel tiring but it is essential. Your staff feels confident if they know what is expected of them and how they must behave in a certain situation. Moreover, it also supports consistent customer service.   Solution: Retail brands are creating simple sets of rules and many of them are even using ERP Software for Retailers which helps them set and manage their rules of conduct. One such software is LS Retail Software Solution.    #2 Problem: Your Employees Feel Left Out  One of the most common factors hampering your staff’s efficiency is not feeling a part of the group. Some research reveals that staff who have a best friend at their workplace tend to work seven times more efficiently. People in a team have a strong sense of shared purpose, rely on each other, and share responsibilities and achievements. The secret is to create a connection that exceeds your work time.    Solution: Build team spirit among staff. Engage them in activities requiring teamwork such as drumming, sports, yoga, etc. Anything that needs collaboration will work. For those working remotely, you can create spaces for collaboration, followed by some informal moments where your staff could chat and share common interests.   #3 Problem: Lack of Official Channel of Communication   How many times did you have to call your employees frantically to find out about the last-minute update? Have you witnessed employee(s) gathering in front of your cabin to find out if their time-off requests have been accepted, or probably you have lost them? There will be many instances where communication plays a massive role. Inefficient communication will only lead to chaos. Hence you need to implement a technology that supports a strong communication medium.   Solution: The best ERP Software for Retailers includes tools that support effective communication. A space where employees could connect and share information in real-time is a must-have these days. One such Software for Retail Shop is LS Central. This Retail Software is Microsoft-driven and provides tools such as Teams and outlook where employees can communicate with one another via quick chats and emails.   #4: Inability to Optimize Your Workforce  Your employees have to fulfil a task even if they feel bored. At some point, all employees are guilty of not being able to optimize their staff efficiency. For instance: Linda is good with kids, maybe she should manage the kid’s section. And John is very organized, he must be assigned the responsibility to arrange the items received. Another issue can be time: you may need more than two staff at a POS station. You can save your efforts and resources with the right ERP Software for Retailers.    Moreover, your staff can do a lot more with the right technology in hand. For instance, empowering your employees with a Retail POS enhances their customer service twofold. Further, you can take some time to understand your staff’s skills to assign the perfect task to them. You can store your staff detailers in your ERP Software for Retailers and use them for the best situation.   One of the key solutions is to implement ERP Software for Retailers which helps you optimize your staff, provides tools for adequate communication, and sets and manages rules for consistent conduct of workflow.   LS Retail is a unified Store Management Software. Driven by Microsoft, it provides all the tools necessary to run a smooth retail business followed by Azure security. If you are looking for LS Retail Implementation, you can contact Trident Information Systems. We are a Gold Microsoft Dynamics 365 Implementation Partner and LS Retail Diamond Partner. Many famous retail businesses have leveraged our ERP Software for Retailers and thrived in the industry. Contact us for further information.  

Is your Retail staff unhappy? Here is How to Fix it.   Read More »