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Audit & Risk Analysis India

The Industry Solution for Hi-Tech and Electronics Manufacturing

Today’s global customers are demanding more configure-to-order, make-to-order, and assemble-to-order products. The modern, agile industrial manufacturer must be responsive and able to deliver with the highest quality and timeliness. The fluctuating demand leads to significant challenges in managing the internal supply chain, coordinating the extended vendor ecosystem, controlling costs, ensuring quality, tracking production, and optimizing inventory levels.   With today’s ever-changing financial and environmental regulations, shrinking product life cycles, and global sourcing challenges, Dynamics 365 for Operations helps you gain visibility across the entire value chain, empowering you to make more efficient and timely decisions. Trident’s implementation processes reduce time and risk so you can rapidly build an adaptive business network, seize new revenue streams, and respond to changing market conditions regardless of your company’s size. Trident’s high-tech industry solution is a set of software and services that automate and streamline the following business processes: • Materials management and demand planning • Purchasing & Inventory Management • Multi-Country, Multi Product, Multi-Level Manufacturing • Multinational Financial accounting • Supply chain planning and Logistics & Warehousing • Service management and customer support • CRM/sales • Engineering Change Management Materials Management and Demand Planning In Hi-Tech Industries, conditions in materials management and demand planning vary rapidly. New requirements need to be determined constantly; order processes and production planning have to be updated. Manufacturing operations need to respond quickly and without too much expense. The higher the product and BOM complexity, the more important a comprehensive, automatic MRP planning process becomes. Trident’s Hi-Tech Solution provides powerful MRP planning configurations, including ordering and order data, shopping and sales planning and stochastic processes. Purchasing & Inventory Management Trident’s Hi-Tech helps you in procurement planning considering minimum order quantities, lot sizes, purchase prices and current stock levels. Purchase planning based on planned and historical consumption levels Blanket orders, supplier inquiries & bonus management Purchasing agreements with suppliers on price, quantity and delivery time for optimum supplier selection Faulty parts management and backlog information with activity messages to avoid delivery delays Supplier connection via the Enterprise Portal or other common industry standards Multi Country, Multi Product, Multi-Level Manufacturing Trident’s Hi-Tech gives you an overview of delivery dates, component availability, production capacities and capacities of external manufacturers (make or buy) and be able to plan accordingly. Graphical view of production resources and production orders Integrated materials and capacity planning as well as production priorities for managing rush orders External production with the provision Extensive production papers with barcodes, label handling for batches and serial numbers Integration of time recording, production data acquisition and machine data logging Visualisation of QA and QM processes Various process variants can be configured such as Made to Order (MTO), Make to Stock (MTS), and more (BTO, ATP…) Variant and product configurator for building custom products (also via the Enterprise Portal on the Internet) Financial Accounting Financial management is the core of Microsoft Dynamics 365 Hi-Tech. Full integration in the other areas of the application allows the collection and analysis of financial data in real time. With extensive country- and region-specific features, the solution fulfils the local financial requirements for 36 countries. Financial accounting, financial planning and cash flow management on client company code, cost centre, cost object and up to seven other dimensions Automatic accrual for consignment stock, bonus agreements and goods. Automatic “work in process” (WIP) tracking for productions and projects Cost and performance accounting integrated into production, project, time recording and production/machine data acquisition Stock valuation Engineering Change Management Research and development (R&D) are the basis for the success of many medium-sized high-tech companies. Efficient quality, time and budget management for R&D processes often decide the future success of a company. Different types of projects and the integration of customers and suppliers into the processes require a flexible system for managing and controlling project activities. The product module allows you to manage and monitor internal as well as contract research projects.

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Microsoft Dynamics 365 for Customer Service

Every interaction matters in customer service. We help brands build advocacy and loyalty by creating effortless service experiences. Key Benefits  EARN LOYALTY: Provide personalized, contextual interactions on any device through the self or assisted channel of choice and convenience. EMPOWER AGENTS: Provide agents with intuitive access to everything they need to deliver fast, effective service – with tools that are at their fingertips on a single application. STAY AGILE: Adjust at the pace of business through actionable insights that anticipate the rapidly changing needs of customers and your brand Key Capabilities OMNI-CHANNEL ENGAGEMENT Enable end-to-end customer service engagements across self and assisted service channels, including field service when there is a need for onsite help. A unified platform ensures context across channels and engagements, delivering personalized and consistent service with minimal customer effort. SELF-SERVICE & COMMUNITIES Empower the increasing majority who prefer to find answers on their own through self-service and community options. Provide branded self-service options that deliver consistent, up-to-date answers and personalized information, and a community experience to connect with peers and subject matter experts AGENT ENABLEMENT Empower agents with a single, unified experience to speed resolution and provide differentiated levels of support. A role-tailored experience delivered through a single dynamic interface contextually serves up the tools, guidance and data agents need to provide a more personalized, effective standard of service UNIFIED KNOWLEDGE Equip customers and frontline staff with a definitive single source of truth through unified knowledge. Ensure knowledge is relevant by capturing and publishing across your content channels while measuring impact and opportunities to grow your knowledge base through rich analytics SERVICE INTELLIGENCE Identify trends, anticipate opportunities and gain insights using rich analytics. Explore what-if scenario’s and forecast outcomes through interactive charts and powerful data visualization capabilities. Our solution empowers employees at every level of the organization to have a positive and meaningful impact on business outcomes.

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How to Transform your Data into Actionable Insight?

Discover a transformative line of business application built using Microsoft big data and advanced analytics. BI is best practices that enable access to and analysis of information to improve and optimize decisions and performance. Advance Your Analytics Journey BI (Business Intelligence) and analytics within your company with Trident Data Analytics. Starting out with the right solution from Trident which enables your organization to rapidly accelerate from Reporting to Monitoring.  Trident’s Data Analytics Solutions connects to the applications that you have deployed today, including Microsoft Dynamics 365 for Operations and legacy Dynamics AX 2012.  Insights include historical trending, drill-down reporting, and improved insights into your operational and financial business needs. With Trident Data Insights, there is a single source of the truth for your analytical data. Offerings To help clients meet the demands of today and plan for tomorrow, we offer the following services: Business Strategy and Enterprise Metrics: Enterprise information management strategy and roadmap development, business information health assessments, business case development, platform and tool evaluations, architecture definition and enterprise metrics management Business Process Application: Event monitoring, BI adoption, organizational deployment and user empowerment BI Capabilities: BI rationalization and consolidation, data visualization and analytic applications development, BI Center of Excellence, cloud reporting Analytic Applications: Enterprise analytics services, industry solutions and web analytics Information Infrastructure: Data modelling, data architecture, data integration Center of Excellence, master data management, metadata management, data quality management, data warehouse performance improvement, design and development, quality assurance and auditing and data governance Assess Analytics Maturity & Develop Roadmap: Analytics maturity assessment across categories such as Organisation, infrastructure, Data management, Analytics, Governance Data Exploration & Preparation: Data discovery & mapping exercises. Establishing data governance rules for initial rolls out of BI. Trident Data Insight Foundation: Deployment and configuration of ADI semantic layer. (ie: Data warehouse, power BI Content packs). Designing and development of initial BI focus for a specific area of your business. Trident Data Insights Analytics: Specifically targeted predictive and prescriptive insights. Focused on business outcomes Data Visualisation Organizations are building huge stack of data but the key to unlock the data is through visualizations like reports, metrics, KPI’s and dashboards. Trident’s  Business Intelligence and Analytics visualization services are giving shape to the data and turning data into metrics which can be tracked at various levels by CXO’s and managers. Trident’s visualization service is tailor-made based on your organization sector which decides the key KPI’s essential for your organization. We are Delivering real-time solutions to organizations which enables them to make informed decisions. Build End-to-End Framework From Big Data Platform to Solutions Engineer, Monitor and Maintain We can help you with the right skills, tools and expertise to turn your business problems into business insights. Our data engineers analyse and integrate all your data (both structured and unstructured ) and try to make it tangible for your business. Our expertise in cloud computing platforms including AWS, Google, Azure, IBM and Oracle enable us quickly build bespoke Big Data platforms that can be up and running within hours, and not days. Predictive Analysis With the techniques like data mining, statistical algorithms, modelling, machine learning and artificial intelligence, we identify the likelihood of future outcomes basis the historical and existing data lying in your data warehouse. We help you understand Beyond What Has Already Happened and provided the best assessment of what will happen in the future. We build and deploy predictive modelling directly into your business processes using our multi-faceted predictive analytics capabilities in a single solution.

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Reimagining the Modern Customer Experience for Retail

  Empower your team and business by modernizing the customer engagement experience. By integrating advanced marketing analytics, connected consumer digital experiences, and client engagement technologies, you can deliver a modern experience that is both online, and in-store. Today’s retail executives are facing mounting pressure to evolve business models that make sense in a global marketplace characterized by disruptive technological innovations and fierce competition for consumer dollars. What once worked to entice consumers, such as loyalty programs, no longer guarantees a sale. Not only do they have endless choices at their fingertips, they have a voice. They can post a review—and one in five consumers do. In this era of the customer – where technology has transformed the social fabric of how we engage, connect and interact with one another. It is critical for businesses to gain insight into their customers’ needs in order to deliver experiences that build lasting relationships. Operating in today’s digitally connected world impacts businesses in so many ways, that adapting to customer preferences with agility and speed is essential. Microsoft Dynamics gives organizations an exceptional customer focus by being able to take advantage of cloud services, run agile operations that exceed customer needs, and help engage customers on their terms across the Web, social, apps and mobile fronts. It introduces a new end-to-end apps and services framework, allowing businesses to develop and distribute modern apps for specific scenarios and mobile devices that can easily and securely connect with Microsoft Dynamics for people at work and on the go.

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