Trident Information Systems Pvt Ltd

Why Should You Hire Remote Dynamics 365 Support?

Dynamics 365 Support / Trident Information Systems

Having Dynamics 365 Support is necessary for the smooth functioning of your business running over Dynamics 365 ERP and CRM. One of the biggest problems is that there aren’t many network engineers and other IT specialists, which makes infrastructure maintenance less effective. By providing everyone with remote access to support for technological challenges, Microsoft ERP Support promises to put an end to these problems. In this article, we will examine some of the key benefits of hiring Dynamics 365 Support help for your company, so let’s get started. The Pace of Remote Dynamics 365 Support Services The ability of remote Dynamics service and Support to respond to problems significantly faster than traditional IT specialists is one of the main benefits of using them as a help desk or service technician. They can handle problems right away, if they are awake, without needing to physically visit your company to do it. Your Remote IT Support staff will be able to maintain hardware and software without even requiring a call from you if your company has network monitoring in place. Being an on-demand service, your remote assistance specialist might be available right away depending on how much you pay them. If your in-house IT team is otherwise unavailable, you can hire a remote expert to handle issues even if you don’t have a full-time remote support team. You can always enlist remote tech support, whether your team is preoccupied with another task or just lacks the knowledge to resolve the problem. Receive remote assistance from the entire team You won’t always deal with a single specialist when working remotely with an IT company. Depending on how much you’re prepared to spend, you might be able to engage a whole staff of Dynamics 365 Support specialists to examine your software and hardware and make sure that your services continue to operate as expected. One of the best things about using a team to manage your IT requirements is that you can give them desktop access and let them handle a different area of IT. This indicates that they can manage your company’s computer system as well as developing network solutions. If a recent outbreak has infected your servers or cloud, you can even seek the assistance of anti-virus experts. Having a team to rely on can frequently be advantageous because it can be challenging to safeguard and regulate things if you lack Windows troubleshooting skills. Remote Access Monitoring Tools for Advanced Technical Support While most of the time your remote support won’t be as effective as an on-site IT team, there are a few instances where the outcomes will be strikingly similar. This is because remote teams frequently utilize the same tools as on-site specialists to find fixes for network and computer issues. How many times, for instance, have you seen your neighborhood IT expert use remote access to identify a problem with a Windows installation on one of your employees? The same capabilities are available to remote IT support workers, and they frequently respond even faster. As there are more trustworthy cloud service providers, more and more companies are switching their entire operations to Microsoft Azure Cloud. As a result, remote support personnel will have a better chance of getting access to all the necessary files for maintenance or repair. Get a Tech Anytime of the Day Regardless of time zones, Dynamics 365 Support Services can also offer you a specialist anytime you need one. Even in the wee hours of the morning, you cannot afford to have any downtime if your company is global. You will therefore need to have access to some technological solutions. Software and server support is available everywhere, so if your local IT professional is out of the office, you may ask someone who lives on the other side of the globe for assistance. You may remotely secure your company with this. Cost-effective Compared to a Traditional Help Desk The final benefit of using remote IT support services is that they are frequently less expensive than hiring traditional IT staff. Along with not needing to hire these support workers full-time, they frequently start with lower base salaries. Despite charging much less for their services, remote Dynamics 365 Support companies will deliver high-quality outcomes to your company. Remote IT Support Services will do the job whether you require help with a gadget or bolster your network security. If you need IT Support Services for D365, you can Contact Trident Information System. Being Microsoft Dynamics 365 Gold Partner and LS Retail Diamond Partner, we have highly trained IT professionals who provide excellent D365 Support Services.

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How Does IT Resource and Staff Augmentation Boost Your Business’s Productivity?

Staff Augmentation / Trident Information Systems

As the name suggests, Resource and Staff Augmentation enable businesses of all sizes to expand their existing workforce with qualified employees. Due to their seasonal and project-based hiring needs, IT businesses are the ones who use this hiring approach the most. To acquire a temporary workforce for a set period, businesses typically collaborate with organizations that supply the workforce. Staff Augmentation Services can take a variety of shapes depending on the firm’s needs, from an increase in on-site workers to specialists stationed remotely. Due to the extensive list of advantages the former provides, IT companies are increasingly choosing staff augmentation firms over other conventional kinds of staffing. While small businesses increasingly choose to add a relatively small percentage of permanent workers to their whole workforce, big businesses supplement their steady workforce with personnel hired on a project basis to maintain an effective balance. Benefits of IT Staff Augmentation are frequently associated with IT companies since they serve as the ideal demand and supply partners for successful project delivery. The Significance of Resource and Staff Augmentation The availability of short-term roles in IT organizations and the talent pool with intensive skills are connected by Resource and Staff Augmentation. The most popular recruitment strategy nowadays is staff augmentation because it allows for workforce flexibility. While the full adoption of staff augmentation is still some distance off, most firms are transitioning to a hybrid model. As a result, most businesses are making use of the opportunity to combine the advantages of traditional staffing methods and Staff Augmentation. Permanent employees are a thing of the past because millennials now operate most businesses. It comes with countless benefits such as: Hire on the Go The flexibility of IT Staff Augmentation Resources is one of its main advantages. As a result, businesses can hire workers to meet their immediate demands. To meet the needs of the hour for a specific time, businesses might replace their regular personnel with qualified individuals. The businesses avoid additional expenses associated with permanent hiring, such as employee provident funds and health insurance, thanks to this flexible hiring. On the other hand, it allows experts the adaptability to operate according to projects. Only excellent initiatives of your choosing are permitted. Because of this, both parties’ benefit and are in a win-win situation. This effectively and economically bridges the professional skills gap between supply and demand. Greater Talent Pool Access Firms have access to a sizable workforce pool of highly qualified employees thanks to Resource and Staff Augmentation options for IT organizations. Permanent hiring limits a company’s capacity to utilize the talent on the market. However, staff augmentation makes it possible to hire more millennials who have received intense skill development. The techniques that staff augmentation candidates bring to the table are distinctive and advantageous because they frequently focus on a certain topic. Additionally, Augmentation Resources enable businesses to work with seasoned professionals who the latter may not be able to afford to recruit regularly but who can contribute their skills for a brief project. Economical Competitive Advantage The notion’s relevance is furthered by the fact that Resource and Staff Augmentation Services provide a practical way to use skill sets. The company does not have to pay for a long term because experts are recruited for a specific job. Therefore, hiring project-specific recruiters enables businesses to pay for personnel only as needed. Additionally, by bringing a domain-centric understanding to the operational structure, this skill-specific talent gives an advantage over all rival brands. By demonstrating the talent pool at their disposal, the enterprises are also able to reach out to larger markets thanks to the presence of external talent. Operating Effectiveness Most small businesses have low returns on capital and high operational costs, particularly during lean times. Companies that provide staff augmentation support operational efficiency by offering flexible working environments. Companies that cooperate with supplying organizations avoid paying the infrastructure costs associated with constructing and operating in a new location. The experts may work from home or in the offices of the businesses that supply them. Despite working remotely, employees are entirely responsible to the hiring company and management. The costs of operating offshore are reduced in addition to infrastructural costs. Increasing and Adapting Flexible hiring enables businesses to test new business ventures without having to commit to a full-time workforce. Businesses frequently want to expand to take advantage of the current market conditions. However, the dangers of failure and investment standing that go along with it act as a barrier to such scale. Such businesses benefit from the addition of staff. Staff augmentation provides additional opportunities for businesses wishing to expand by enabling them to hire employees on a project-by-project basis to assess their acceptance in the target markets. Access to Recent and New Opinions The millennial generation has a lot to give in terms of modern worldviews, even while it is true that experience comes with age. A fixed personnel network frequently leads to a stagnation of ideas and viewpoints for expanding the organization and boosting earnings. Newly emerging business demands frequently demand the use of novel and unusual methods to produce results. Therefore, the advantages of IT staff augmentation Services allow businesses to interact with the perspectives of a wide group of specialists rather than functioning repeatedly with a box of recycled ideas. Employing people specifically for a project enables businesses to use fresh thinking to advance their operations. If you are looking for IT Resource and Staff Augmentation, you can contact Trident Information Systems. We are Gold Dynamics 365 Implementation Partner and LS Retail Diamond Partner. Contact us for further information or a demonstration.

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How Does ERP for Retail Help You Cut down Retail Queues?

Retail ERP Software / Trident Information Systems

Did you know that long queues can make customers not want to come back to your store? About 70% of customers in a poll even said that they will not want to return to a particular store where they had to stand in long queues. LS Retail is a cloud-based ERP for Retail that helps retailers to manage their stores efficiently. It provides an end-to-end solution for managing all aspects of retail operations, including inventory, sales channels, and Customer Relationship Management. LS Retail ERP helps retailers to connect with their customers efficiently using a real-time interface. The product has been designed in such a way that it can easily be integrated into existing ERP systems or any other applications that you might have deployed on your business premises. In this blog, we will further discuss how LS Retail helps cut down queues in your retail store. How Can You Reduce Queues in Retail Stores? Customer service is one of the most important aspects of the retail business. It is a crucial part of your business and can help you to achieve success in it. Given below are some tips to help you eliminate queues and make customers happy: Install More Mobile POS Without having to construct additional checkout lines or pay for additional software features, wouldn’t it be convenient to have more POS machines available during peak hours? This is now possible because sophisticated point-of-sale (POS) software can run on tablets and smartphones, allowing you the ability to add mobile point-of-sale (mPOS) devices as needed and then store them away when business is slow. With mobile POS, your workers can scan things and take card payments right away, reducing wait times at the register. Anywhere on the shop floor, mobile POS can be used to give services, such as checking an item’s availability or description. Set up a Different Space for Complex Transitions Simple transactions such as buying and paying for the same usually flow smoothly. However, they are not the only transaction types that can be seen in retail stores. Some customers would want to exchange an item, redeem their loyalty points, sign up for a subscription, and so on. For such transactions, it is always smarter to set up a dedicated counter for the customers. An ERP for Retail can help you manage everything on the same platform. It becomes easier to manage everything when you have the same database. Choose an Intuitive POS Expect irritated personnel, unhappy customers, and long queues in your store if your checkout system is difficult to understand and difficult to operate. Because the (sometimes very young) employees have to use a booklet with codes to register things without a barcode, there is a supermarket chain They avoid on the weekends. Processing a cartload of various veggies can take a while at the register since the cashier must first try to identify the item in the plastic bag before looking up the relevant code in the booklet. And guess what if he’s wrong? Oh, he must call for a manager. You may speed up processes at the register and reduce training periods by selecting an ERP for Retail with an intuitive Point of Sale system with a simple-to-use interface and quick learning curve (a great plus, especially if staff turnover is high in your store). Learn what qualities to look for in a retail point of sale and choose software that can help your company. A single line has several benefits: first, no server is idle while there are still customers waiting; second, the waiting time is the same for everyone, even if one register gets stuck for any reason; and finally, a single line feels “fairer” to those waiting because they know they will be served in the order of arrival. Get an ERP for Retail When choosing new software, search for platforms that have a reputation for being dependable and quick to process transactions. You don’t want to end up in long lines or lose clients because of technical difficulties or because “the computer is stuck again!” One of our customers told us a horrifying tale about their old point-of-sale system failing in the middle of the Christmas Eve rush. The systems in their main store went down due to one of our cash registers locking up. They had to manually handle each transaction by writing it down, which resulted in long lineups outside the store. That day, they easily lost $20,000, and who knows how it will affect repeat business in the future. They concluded that reliability is the most crucial factor to consider while selecting a system. The business is now content to use LS Central ERP for Retail. Summing Up Long lines could be a wonderful problem to have since they indicate how well-liked your store is. However, this translates to delayed service, boredom, and stressed-out staff members for your customers. Customers wait eagerly for establishments without cashiers and lines, but you may move things forward by cutting down on wait times by following the tips above and getting an ERP for Retail. Please get in touch with us if you need assistance identifying the appropriate technology to enhance the shopping experience in your establishments. Trident Information Systems is a D365 Gold Partner and LS Central Diamond Partner.

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How LS Retail ERP Helps Manage Your Duty-Free Store?

Duty-Free Retail / Trident Information Systems

Duty-free is an important aspect of the travel and tourism industry. Obviously, the duty-free store has a large impact on how people perceive the country they are visiting. Therefore, you must have all your bases when it comes to running your duty-free business. LS Retail ERP can help you manage your store efficiently by providing tools such as LS Retail Mobile POS. Also, stock tracking systems so that you know what inventory is available at any point in time (and where). Furthermore, you will also get data analysis reports that give insight into trends within your business based on sales performance. Moreover, there are many ways in which we can help you manage your duty-free store effectively! LS Retail ERP Helps to Manage Duty-Free Stores Efficiently. Stock Management One of the most important aspects of managing duty-free stores is stock management. In fact, you must keep track of your inventory in real time. Further, it is important to ensure that it’s available when needed. LS Central Software Solution has a mobile app with integrated barcode scanners that allow you to scan items from your shelves and immediately see their status on the screen. Thus, helping you see whether there’s any room left in your store for more products. Furthermore, if an item needs reordering, this feature lets you do so automatically. Thus, allowing for better efficiency when dealing with duty-free stores around the world! Payment Compliance As a duty-free store owner, you know that it’s important to ensure your customers have the best experience possible. Thus, if they have any questions or concerns about the product, LS Retail POS can help provide an answer quickly. Point of Sale LS Retail Mobile POS helps you manage your duty-free store. Besides, from point-of-sale management to customer loyalty, you can have the tools and resources that will help drive results for you. Furthermore, it helps make their job easier and more efficient. Thus, it takes care of all the details so they can focus on what matters most: selling more products! Customer Management Customer management is a critical component of any retail business. Because of this, LS Central offers several tools to help manage your duty-free store, including: LS Retail ERP helps you to manage your duty-free store so that you can focus on what you do best. LS Central helps you to manage your duty-free store so that you can focus on what you do best. Moreover, it’s easy to use and it gives you the tools and resources that will let you run a successful business. Likewise, you can make sure everything else is taken care of for free. Summing Up Evidently, duty-free stores play a huge role in a country’s economy as it represents how your country will be seen in front of foreigners. Thus, maintaining and running them efficiently will make the whole difference. Since such retail stores involve complex policies, they need to be taken care of with utmost care. Therefore, getting Retail ERP Software such as LS Retail ERP will help them manage their operations efficiently. Furthermore, if you are looking forward to implementing LS Central, you must Contact Trident Information Systems. We are a Gold Microsoft Dynamics 365 Implementation Partner and LS Central Diamond Partner. Further, with a team of highly experienced professionals, we ensure our clients get the most out of their LS Retail ERP Software. In addition, we have also gained a massive clientage with our excellent services. Contact us for further information.

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6 Reasons Why You Should Choose Business Central Upgrade

NAV to BC Upgrade / Trident Information Systems

Dynamics NAV (Navision) is one of the most widely used ERP solutions globally. It has established a reputation for its ubiquity and adaptability to suit a variety of enterprises and industries. However, do you think it’s time to replace your obsolete Microsoft Dynamics NAV system with a Business Central Upgrade? You would have relied on your Dynamics NAV system for years. However, you may now notice foundational fractures and rising maintenance expenditures. Therefore, you need a system that can handle more and speed up processing as your firm expands. Why Do You Need a Business Central Upgrade? Upgrade NAV to BC as It’s an agile and durable solution that expands your business. Therefore, It incorporates Dynamics NAV capabilities as well. Furthermore, Microsoft has invested millions of dollars in developing this technology. Moreover, they have emphasized assisting businesses in operating the way their business owners want. Evidently, this technology has developed into much more than simply an ordinary ERP platform. Hence, with automatic updates, highly tailored software systems, and individualized add-ons the software matches the business’s every unique need. Microsoft aspires to assist businesses via their digital changes through Business Central Upgrade. Thus, If you’re looking to Upgrade Dynamics NAV Solution, these are the top 6 reasons why Business Central is a wise, strategic choice: #1 Business Central Is Simple to Pick Up and Use Even with its sleek new web-based interface, Business Central still has the familiar Microsoft Office look and feel. Furthermore, it offers integration capabilities with the entire suite of Microsoft products. Therefore, Upgrading to Business Central doesn’t require a steep learning curve. Users appreciate how their personalized information presents more clearly, notably through improved dashboards and the use of graphs. #2 It Is Easily Adaptable for Expansion Business Central now has access to all the features of the most widely used mid-market ERP system in the world. Further, the Business Central Upgrade is smooth, and the system scales with your company. Therefore, you can put as much of it into practice right away as you’d like. Besides, you will never require another system implementation or update after this one. #3 Automatic Upgrades Twice a Year While Your Customization Stays Intact Dynamics 365 Business Central addresses the time and upgrading issues. Business Central ensures the partners and customers can add third-party business apps or other customizations. Therefore, not changing the core system and not influencing the upgrade path. However, with NAV upgrades, the changes to the fundamental code must be undone before an upgrade. Thus, depending on how complicated the environment is, this could take months to finish. #4 A Variety of Customizable Deployment Options From private to public cloud deployment choices, Business Central offers a variety of alternatives. They are designed to integrate easily with other Microsoft apps. Therefore, users no longer need to worry about on-premises solutions’ expensive hardware, operating systems, and maintenance costs. All thanks to Microsoft’s proactive move to a cloud-based ERP system. Nevertheless, you may still install Business Central locally if you like. However, doing so may prevent you from taking advantage of premium integration with state-of-the-art Dynamics and Azure services. #5 Business Central Incorporates Every Dynamics NAV Capability Some people might hesitate to get a Business Central Upgrade and assume that Business Central is a very different solution. Since, it is a brand-new development platform, they perceive it to be different from NAV. For the people who create software, this might be true. Nonetheless, most of the comprehensive business code architecture and processing algorithms of NAV are still included in the Business Central Base Application. Furthermore, these features have only recently been improved, tested, and further developed over a long period. #6 Business Central Scales with Your Business Visual Studio, a cross-platform, open-source development environment, is the basis for Business Central’s multi-language development environment. Furthermore, with the.AL Extension for Visual Studio, developers can extend Business Central by creating specialized apps for a specific customer. For instance, AppSource, Microsoft’s ever-expanding app marketplace, allows developers to publish these apps for sale. You must get a Business Central Upgrade, or you may lag in the competition. If you are looking for Microsoft Business Central Implementation Partner, you can Contact Trident Information Systems. We are Gold D365 Implementation Partner and LS Retail Diamond Partner. Every business is different and have different needs. Nevertheless, Trident has always satisfied customers with their excellence.

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How Can Staff Augmentation Help You Double Your Productivity?

Staff Augmentation / Trident Information Systems

There is a reason various IT businesses are counting on Resource and Staff Augmentation recruitment principles. It is best for businesses with seasonal projects and who want to add skilled professionals to their existing workforce. Increasingly, companies are partnering with supplying organizations to access IT Resource Augmentation for a certain duration. Depending upon the organization’s needs, Augmentation Resources can take various forms ranging from remotely locating professionals to increasing the workforce. Furthermore, IT companies choosing Resource and Staff Augmentation over traditional methods is becoming more and more common. Irrespective of the business size, almost every business prefers Staff Augmentation in one way or another. For instance, small businesses augment their entire workforce complimenting a minute percentage of their permanent employees. Whereas large-scale businesses keep their permanent employees intact and outsource IT professionals based on projects. This further becomes a very profitable opportunity for the demand and supply partners. Why IT Resource and Staff Augmentation? The availability of short-term roles in IT organizations and the talent pool with specialized skills are connected by staff augmentation. The most popular recruitment strategy nowadays is Resource and Staff Augmentation because it allows for workforce flexibility. While the full adoption of staff augmentation is still some distance off, most firms are transitioning to a hybrid model. Therefore, most businesses use the opportunity to combine the advantages of traditional staffing methods and staff augmentation. Salaried workers are a thing of the past as millennials now operate the majority of businesses. How can IT Resource and Staff Augmentation Help You Double Your Production? Staff Augmentation Resources brings a lot of opportunities for businesses to access professional expertise without having to hire them. Given below are some of the factors describing how it can boost a business’s productivity: On-demand Hiring The flexibility of IT Resource and Staff Augmentation is one of its main advantages. As a result, businesses can hire workers to meet their immediate demands. To meet the needs of the hour for a specific period, businesses might replace their regular personnel with qualified individuals. Thus, the businesses avoid additional expenses associated with permanent hiring. Take the case of employee provident funds and health insurance, thanks to this flexible hiring, these aspects are not bothered. Furthermore, it allows experts the adaptability to operate according to projects. Only excellent initiatives of your choosing are permitted. Because of this, both parties benefit and are in a win-win situation. Therefore, this effectively and economically bridges the professional skills gap between demand and supply. Further, the advantages of staff augmentation creatively fulfill the objectives of employer and employees by enabling recruiting on the fly. Lay Hands on a Bigger Pool of Talent Firms have access to a sizable workforce pool of highly qualified employees thanks to Staff Augmentation Options for IT organizations. Permanent hiring limits a company’s capacity to utilize the talent on the market. However, staff augmentation makes it possible to hire more millennials who have received intense skill development. The techniques that staff augmentation candidates bring to the table are distinctive and advantageous because they frequently focus on a certain topic. Additionally, Staff Augmentation Services enable businesses to hire seasoned professionals who the latter may not be able to afford to recruit regularly but who can contribute their skills for a brief project. Therefore, staff augmentation solutions for IT organizations expand any company’s resource pool by enabling the hiring of specialized skill sets. Economical Competitive Edge Resource and Staff Augmentation services provide a practical way to utilize particular skill sets. Thus, the company does not have to pay for a long term because experts are recruited for a specific job. Therefore, hiring project-specific recruiters enables businesses to pay for personnel only as needed. Additionally, by bringing a domain-centric understanding to the operational structure, this skill-specific talent gives an advantage over all rival brands. By demonstrating the talent pool at their disposal, the enterprises are also able to reach out to larger markets due to the availability of external talent. This results in a twofold win for the businesses. They first gain access to a vast talent pool for a fraction of the price of traditional hiring. Second, they are in a better position than their rivals who don’t have the same hiring flexibility thanks to this talent pool. Operational Efficiency Most small businesses have low returns on capital and high operational costs, particularly during lean times. Companies that provide Resource and Staff Augmentation support operational efficiency by offering flexible working environments. Companies that cooperate with supplying organizations avoid paying the infrastructure costs associated with constructing and operating in a new location. The experts may work from home or in the offices of the businesses that supply them. Despite working remotely, employees are entirely responsible to the hiring company and management. The costs of functioning offshore are greatly reduced in addition to infrastructural costs. As a result, staff augmentation services lower operation costs and acquire experienced workers. Profits can be easily generated from such savings. If you are looking for Resource and Staff Augmentation Services, you can Contact Trident Information Systems. We will send the most suitable employees to your service out of our 170+ technical resources. Trident is a Gold D365 Implementation Partner and Diamond LS Central Partner. With more than two decades of experience, we have managed to manage various ventures of different verticals. If you need any assistance with staff augmentation, Contact Us Today!

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Why Does Analytics Play a Huge Role in the Journey of a Restaurant’s CIO?

Restaurant Management ERP / Trident Information Systems

Restaurants that fear changes cannot make it too far in the competition. The past few years have taught every industry the importance of speed and agility for survival. Restaurant industries are fast-paced, and a little slowdown can end up collapsing massive profit-earning opportunities for them. With unexpected lockdowns, staff shortages, and a lack of ingredients, many restaurants reached the verge of shutting down in the past. Only those with a Unified Restaurant Management System, like Microsoft Dynamics for Restaurant, had enough resources to keep them surviving and innovating new ideas to make a profit even during the most hopeless hours. They could do it with the agile analytics that LS Retail Restaurant Software offers. There are still many food service businesses that fear changes; they dread the complications that hang around the process, and therefore, choose to work in silos. Little do they realize how many steps it pushes them back and we are not even talking about the uncertain threats they cannot see. Traditional technology often fails to support agile methods. It is time to introduce a digital transformation into your restaurant and invest in reliable Intelligence technology. As per a study by IDC, companies that focus their digital transformation on intelligence technology boost their productivity, earn 8 times more revenue, and drive twice cost efficiency as compared to a non-digitally transformed restaurant. How Analytics in Microsoft Dynamics for Restaurant Benefits Your Restaurant Business? With the latest technology driven by intelligence, it does not demand a team of data scientists to bring market analytics. Microsoft Dynamics for Restaurant is an AI and Intelligence based unified Hospitality Management Solution that provides the following benefits: Find the Relevant Patterns Microsoft Dynamics for Restaurant provides detailed insights into your market where you can notice patterns and plan strategies accordingly. You can notice that a particular mall in your downtown location sells more wine than beer. Or people in a certain area look for a particular restaurant during a rainy day. Noticing patterns like these can change the whole game. You will make strategies more consciously keeping such information as the base. Also, with historical consumption patterns, you can predict how much you can sell in the next week. Optimized Inventory Ordering While Cutting Waste With agile intelligence, you can record and notice your previous ingredient management pattern and find methods to minimize waste. Maybe you know that from the past few times, your tomato sauce is in excess and ends up in a can. Or you may see that customers are not finishing the red wine and it’s getting wasted. Waste cannot be eliminated but minimized. Microsoft Dynamics for Restaurant helps you do just that. With robust analytics and real-time visibility, you can easily minimize costs and add to your profit margin. Manage Stock Usage and Distribution Managing stock and distributing it throughout your chains is not as easy as it sounds. Distributing inventory across different locations needs strategic planning where the response from customers has already been observed. For instance, you can distribute more pork sausages in your Rochester chain where customers choose it for breakfast, and chicken wings in Syracuse for lunch. The vigor of a plan entirely depends upon the accuracy of the information they can access. Microsoft Dynamics for Restaurant fosters robust business intelligence tools such as Power BI. Since the data is stored in a single source of truth, it extracts information from multiple sources and turns them into actionable reports. Design an Impactful Menu Have you noticed some dishes on your menu are very costly to make and are not even popular among customers? If they can’t provide you with healthy margins, cut them off from your menu. With deep insights into the customer, you can see how your menu is performing. Study customer feedback and try adding more variations in the most liked meals. You can launch special offers where you may sell free fries with peri-peri chicken wings. Or you may cross-sell dishes as well. Make exciting combinations of different dishes and form a meal. Insights allow exponential opportunities to make good variations in your existing menu. If you are looking to implement Microsoft Dynamics for Restaurant, you must contact a Microsoft Restaurant ERP Software Implementation Partner. Your partner must have a robust track of accomplishments and robust resources to manage your restaurant needs. Trident is a D365 Gold Implementation Partner and LS Retail Diamond Partner. With 22+ years of experience, we have acquired a massive clientage and maximum customer retention rate. Our team of experts ensures your Restaurant Application keep working with their 24/7 support. Contact us for further information.

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Do Not Make These Mistakes or You Can Lose Massive Sales Opportunities In This Festive Season

Retail ERP Software / Trident Information Systems

Many merchants discovered the hard way that the busy holiday shopping season would overwhelm their e-commerce platforms. The holiday season was often a textbook illustration of how not to do business, from shipping the wrong product to canceling orders owing to stockouts to making returns of broken goods challenging. There is no doubt that many merchants still have a lot to learn about selling – and keeping customers pleased – across various channels. Successful businesses use robust technology such as ERP software for Ecommerce to keep up with the uncertainties and smooth out the sales process. #1 Do Not Make Promises You Know You Can’t Keep On December 10, Anna is browsing an established retailer’s online store. She chooses to get the ideal lamp for her brother. The order has been accepted, and delivery will take place in 5 working days. An email notifying Anna that her order had to be canceled owing to stock availability was sent to her a week later. We apologize for any inconvenience caused. Please accept our apology. Now that Christmas is just a few days away, Anna doesn’t have a present for her brother and doesn’t have time to go out and get one. But at least she has the store’s sincere regrets! That will improve everything right away! Quick Fix: Integrate Your Channels with ERP software for Ecommerce For their consumers’ buying experiences to be seamless, retailers that offer omnichannel shopping must link their channels. In the event that your channels are not connected, you can sell something on your online store only to discover after the fact that it is genuinely out of stock. Because the e-commerce portal uses the general ledger to retrieve real-time stock information, a system with true omnichannel integration, like LS Retail ERP software for eCommerce, ensures that your online store always contains up-to-date product information. #2 Delivering the Wrong Item When Marco discovers that the shorts he ordered online have arrived in time for his sun and sea vacation, he is overjoyed. But as soon as he opens the package, he sees the sizing is off. He double-checks his order: even though he marked XL, a Small was received instead. He will never be able to change the thing before his departure because he is departing in two days. Quick Fix: Get Visibility into the Value Chain Retailers lose an average of 4.4% of their sales due to customer returns. Returns frequently occur for causes outside the retailer’s control. However, you only have yourself to blame when you are the reason. Even if not all returns can be avoided, an effective ERP software for Ecommerce can help lower the risk of returns by, for instance, guaranteeing that consumers who make online purchases receive the precise item they bought – in the right model, color, and size. #3 Not Interacting with the Customers Very Well Linda purchased an evening gown online, but it arrived late. She worries that she might not have it in time for her new year’s celebration. She tries to follow the order, but the website doesn’t provide a way for her to do so. Linda emails customer service, but all she gets in return is an automated message saying, “Thank you for your email. We will investigate your issue after learning about your difficulty and expressing our concern. Warm regards. A few days later, Linda calls customer service but doesn’t get a clear response. She requests that they postpone the dress and makes the decision to go downtown and buy whatever she can find at the mall at the last minute. Quick Fix: Keep Communication Channel Open How would your customers know if you did your packing and shipment on time if you didn’t tell them? Your level of communication defines the level of gratification your customers will get. The best strategy is to stay true and provide transparency for building trust between you and your customers. Always be straightforward with your customers even before they start purchasing from you. Imagine how humiliating it will be for your customers to see a message that states, “extra charges for bulky items”, or “we only ship in Canada” after making a purchase. Avoid making these mistakes. Mistakes are common. However, to avoid big mistakes you must employ ERP software for eCommerce. Prefer a platform that combines Retail ERP and CRM at the same time, like LS Retail ERP. If you wish to implement LS Retail Software Solution, you can Contact Trident Information Systems, a Diamond LS Retail Partner.

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Is Poor Customer Management Haunting Your Business in This Festive Season? Not Anymore!

Retail ERP Software / Trident Information Systems

In the not-too-distant past, Halloween marked the transition from summer to the succeeding winter holidays with color, foreshadowing the impending season of heavy consumer spending. According to the National Retail Federation, 40% of Americans now start their holiday shopping before Halloween. You must be ready to manage this rush of customers and uphold the same standard of customer care as you do the rest of the year. It is best to implement ERP Software for Retail. According to Deloitte, customers typically tell nine people about a pleasant customer experience but 16 people about a poor one. Even if this number is horrifying, careful holiday planning might help you overcome your phobias. Let’s look at the finest strategies for avoiding being haunted by unhappy customers throughout the remainder of the holiday season. Cut Out-of-Stocks with ERP Software for Retail During festive times, customers are already busy with many tasks. Because of this, they prefer only those stores that will provide smooth services. Imagine many customers entering your store and finding the missing commodity. They might get frustrated and not prefer your store in peak times in the future. According to the HCL group, retailers lose up to 1 trillion dollars every year due to out-of-stock commodities. The number is shocking but provides a great business opportunity for you. You can become the store that holds all the popular commodities all the time. But managing rhythm can get difficult with siloes systems. You should invest in ERP Software for Retail that gives real-time inventory updates, and many other robust features to effectively manage your inventory. Even if you go out-of-stock sometime, you can make it visible on your online store. Get Software for eCommerce Website that can manage your online and offline store. You can then manage your store and warehouse altogether, leading to happy customers and five-star reviews. Offer Exciting Promotions This is a very common yet effective technique to attract more customers. Moreover, the Festive season is the best time to move your extra stock out on sale. Ideally, a sale aims to provide benefits to you and your customers. Check how your previous sales went and how you can make it even better this time. You should aim to provide competitive prices without having to disbalance the perception of “value”. If you provide an item at excessively low prices, it can backfire. Your customers can perceive the product as a compromised quality item. You need to maintain your balance. Furthermore, you can make strategies to convince your customers to purchase more. Look through your previous interactions with them and understand their spending pattern. Employ Business Intelligence for fast and accurate reports. You can tremendously boost cross-sell and upsell. Retail CRM Software like LS Retail comes with Power BI which collects a pool of data from Retail POS Software and filters it to generate actionable reports. This data is crucial for any successful strategy. Embrace Unified Commerce Given that more and more people are integrating online technology into their daily lives, your company should ideally have both traditional and online shops. It is equally crucial that these shops can exchange data in real-time, allowing all channels of commerce to benefit from what your company has to offer. Some shops use add-ons that they link with their existing systems to address this issue. These, however, may leave them with Frankenstein’s monster of many modules and suppliers, all of which produce inconsistent data and perform inefficiently. As a result, you are left with dissatisfied customers who, after carefully weighing their options and selecting a product to purchase, only to receive a message through email two days later informing them that their order cannot be fulfilled because it is currently out of stock. Or even worse, they can place an online order for an item that is in stock with pick-up in-store just to find out when they get there that it’s unavailable. According to Gartner, 58% of consumers believe that having access to inventory status online throughout a purchase is crucial. With ERP Software for Retail, you can choose which of your street-side and online promotions to match, and customers may exchange and return things they’ve bought online at customer service counters within your physical stores. Most essential, the inventory figures displayed on your website will correspond to the stock in your store. Your customers will have a fantastic experience if you give them convenient and accurate product information. In the era of heavy competition where every business is lurking to grab an opportunity, getting the latest ERP Software for Retail avails a competitive edge. ERP Software for Hypermarket like LS Retail allows Power BI Capabilities, Microsoft Azure Cloud Strength, and various robust features to get you the most profit in this festive season. If you are looking for a Retail POS Implementation Partner, Contact Trident Information Systems. We are Microsoft Dynamics 365 Gold Partner and LS Retail Diamond Partner. For further queries, Contact Us Today!

Is Poor Customer Management Haunting Your Business in This Festive Season? Not Anymore! Read More »

Is your Retail staff unhappy? Here is How to Fix it.

Retail ERP Software / Trident Information Systems

One of the most critical factors that businesses consider when it comes to customer service is the quality of their employees and the technology they use. Many big retail brands prefer ERP Software for Retailers. However, a poorly-staffed retail store can lead to a customer dropping out of their shopping list. According to a study conducted by PricewaterhouseCoopers, 32% of consumers will stop buying from a brand they love after one bad experience. After a customer has left a negative review on social media, their friends and family might also follow suit. This could lead to a few more people dropping out of the shopping list. As an employer, you can also take various steps to improve the quality of your employees’ work lives such as implementing a Retail Management System Software. These include implementing policies and procedures that will help improve their engagement and job satisfaction. Some of the common problems that can affect the performance of your employees are poor communication, absenteeism, and poor performance. To avoid these, there are a lot of things you can do. But let’s discuss some problems and their best possible solution. #1 Problem: You Lack a Proper Set of Rules Have you set stable rules for your employees? Do you have certain rules to train your new staff? Does your new set of staff know what is expected of them? You must disclose what they are expected to do and how they must behave. How they can resolve common customer queries and escalate issues wherever required, and how they must use your Store Management Software . They must have easy access to the rules of conduct to remind themselves how to react. Training your staff about the rules of conduct may feel tiring but it is essential. Your staff feels confident if they know what is expected of them and how they must behave in a certain situation. Moreover, it also supports consistent customer service. Solution: Retail brands are creating simple sets of rules and many of them are even using ERP Software for Retailers which helps them set and manage their rules of conduct. One such software is LS Retail Software Solution. #2 Problem: Your Employees Feel Left Out One of the most common factors hampering your staff’s efficiency is not feeling a part of the group. Some research reveals that staff who have a best friend at their workplace tend to work seven times more efficiently. People in a team have a strong sense of shared purpose, rely on each other, and share responsibilities and achievements. The secret is to create a connection that exceeds your work time. Solution: Build team spirit among staff. Engage them in activities requiring teamwork such as drumming, sports, yoga, etc. Anything that needs collaboration will work. For those working remotely, you can create spaces for collaboration, followed by some informal moments where your staff could chat and share common interests. #3 Problem: Lack of Official Channel of Communication How many times did you have to call your employees frantically to find out about the last-minute update? Have you witnessed employee(s) gathering in front of your cabin to find out if their time-off requests have been accepted, or probably you have lost them? There will be many instances where communication plays a massive role. Inefficient communication will only lead to chaos. Hence you need to implement a technology that supports a strong communication medium. Solution: The best ERP Software for Retailers includes tools that support effective communication. A space where employees could connect and share information in real-time is a must-have these days. One such Software for Retail Shop is LS Central. This Retail Software is Microsoft-driven and provides tools such as Teams and outlook where employees can communicate with one another via quick chats and emails. #4: Inability to Optimize Your Workforce Your employees have to fulfil a task even if they feel bored. At some point, all employees are guilty of not being able to optimize their staff efficiency. For instance: Linda is good with kids, maybe she should manage the kid’s section. And John is very organized, he must be assigned the responsibility to arrange the items received. Another issue can be time: you may need more than two staff at a POS station. You can save your efforts and resources with the right ERP Software for Retailers. Moreover, your staff can do a lot more with the right technology in hand. For instance, empowering your employees with a Retail POS enhances their customer service twofold. Further, you can take some time to understand your staff’s skills to assign the perfect task to them. You can store your staff detailers in your ERP Software for Retailers and use them for the best situation. One of the key solutions is to implement ERP Software for Retailers which helps you optimize your staff, provides tools for adequate communication, and sets and manages rules for consistent conduct of workflow. LS Retail is a unified Store Management Software. Driven by Microsoft, it provides all the tools necessary to run a smooth retail business followed by Azure security. If you are looking for LS Retail Implementation, you can contact Trident Information Systems. We are a Gold Microsoft Dynamics 365 Implementation Partner and LS Retail Diamond Partner. Many famous retail businesses have leveraged our ERP Software for Retailers and thrived in the industry. Contact us for further information.

Is your Retail staff unhappy? Here is How to Fix it. Read More »

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Is Poor Customer Management Haunting Your Business in This Festive Season? Not Anymore!

Is your Retail staff unhappy? Here is How to Fix it.

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