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DevOps can be One of the Best Investments You Make for Your Restaurant Delivery Services

DevOps /

Are your customers facing difficulties in ordering food online? Is your online delivery app crashing again and again? Is this situation frustrating you and your customers? It signals it’s time to invest in Agile DevOps. During Quarantine, the trend for online food ordering grew at an immense speed. Many restaurants already started online food delivery services, but after the lockdown, the situation got overwhelmed.   The pandemic forced the whole world to stay at home. People stopped going out to eat and rather, ordered and ate their favorite meals at home. Results? Many applications started crashing.   To avoid extreme situations like this, employing robust DevOps Software is a smarter decision. If you are wondering how your online delivery service should behave, given below are some points to clear that out:   It should receive orders from the application, website, and even chatbots.   It should successfully handle various payment gateways.   It should send the ‘forgotten cart’ notifications to the customers to encourage them to finish their orders.   It should be able to store order history to understand customer preferences and create loyalty programs.   These features can be added to the application with either plugins or add-ons. You can also get them customized by a third-party service provider. Moreover, you can provide the smoothest online delivery services with Agile DevOps.   A Ukrainian startup called All Set Now, has added 2500+ restaurants across the 12 states of the United States. This brand helped all its members to grow their delivery revenue immensely and boosted their table turnover by 200% while their customers lived happily and healthily.   This is just the beginning of the endless opportunities to help you grow your restaurant to an unexpected level. Starting with AR/ VR to provide a preview of the custom meals to using voice assistance to place orders.   Do you know the best part of modern technology? It helps you innovate solutions fast and on budget. However, during unexpected events like a pandemic, DevOps Solutions can be a lifesaver. Agile DevOps helps restaurants to develop and operate teams to create robust technologies to cater to frequent customers who cannot cook at home.   What is DevOps and How Does it Work?  DevOps is a strategy for managing cloud infrastructure and software development that enables enterprises to deploy apps and manage them in production quickly and affordably. This is accomplished by automating repetitive procedures and setting up CI/CD pipelines so that the IT systems supporting your operations may function with little assistance from your team and with little oversight.  More importantly, DevOps Service Providers also field specialized teams of software engineers crucial for restaurants as they often don’t have an internal software development team. By doing this, you have immediate access to a team of experts who can create applications for you fast and affordably.  So How Does Agile DevOps Work?  The most common and time-consuming repetitive procedures are provisioning testing environments and creating new app versions while building and operating any program in a production environment. DevOps Tools enable Infrastructure as Code (IaC) utilizing toolchains like Terraform, Kubernetes, Helm, and Docker. It allows you to write down in text files, or “manifests,” all the settings and variables of every computer environment required for creating your application in plain, straightforward terms.  Using CI/CD pipelines, or Continuous Integration and Continuous Delivery procedures is the next stage in the Agile DevOps journey. These are automated scenarios where the results of one operation serve as the input for the following one. If the tests are successful, CI/CD pipelines make sure that new code can be automatically tested, produced, uploaded to the staging server, tested again, and submitted to production with a single code commit. This guarantees quick and inexpensive software delivery, enabling outcomes you need to launch your application in a month rather than a year.  The most significant benefit of a DevOps Platform is that it is a practical application of Agile methodology, allowing you to create an MVP (Minimum Viable Product) for your delivery service application in a week, release it to stay connected with your regular users, and then refine it to attract new users. This might be a crucial step in addressing the unexpected dilemma and moving on effectively.  For end-to-end software delivery services, MVP creation, and continuing Agile DevOps support, get in touch with a reputable DevOps as a service organization like Trident Information Systems. Contact us if you have any questions about adopting DevOps for restaurant delivery services, or Monitoring Tools in DevOps.  

DevOps can be One of the Best Investments You Make for Your Restaurant Delivery Services Read More »

Does Your Restaurant Really Need a Cloud Upgrade?

Restaurant Management ERP /

If your hospitality business is running quite fine, there are high chances of you already using the cloud to operate some of your IT functions. Not bad. However, in this cutthroat competitive era, it is best to use Hospitality Management System Software that provides all the necessary cloud-enforced tools on the same platform.   You must take your business one step ahead with an overall cloud upgrade by shifting from an on-premises version to SaaS (Software as a Service). However, even if you acknowledge its potential growth, you may still be avoiding it. You are probably hesitant now. You may not feel so confident about using the cloud with the latest technology, but it is not as tough as you think it is. It is easier to use than those traditional or limited cloud-based services.     Whatever is causing you this dilemma, you need to keep up with the competition and allow the latest technology like Hospitality Management System Software, which sets you in faster motion today and further.   If you still are hesitant about using the cloud, here are the top 6 convincing facts that would motivate you to migrate from on-premises to SaaS.   Fact #1 You Are Always on the Latest Upgrade Automatically with a Hospitality Management System Software   Working with the traditional on-premises software, you would have already witnessed their desperation for an update. Not just this, to stay up to date and secure, you might also need to purchase new software every few years and update it quarterly. However, the reality states a different story; the restaurant owners have a lot more to do than these updated games. And if you prefer multiple software solutions, there come integration challenges that can be costly, time-taking, and tiring. In this case, your IT department is working but is not adding value to your business. This does not even end here; due to outdated technology, you may end up compromising your potential growth and keeping up with the customer demands.   However, if you shift your technology to cloud Hospitality Management System Software, these issues won’t bother you anymore. You no longer have to think about periodic maintenance and budget to proceed with complex and expensive updates. Instead, your service provider would take care if you Restaurant Management Software were updated regularly, and if you fixed your add-on the right way, you could easily maintain them. You are promised the latest version as soon as it is out on the cloud, blink your eyes, and boom you have the latest Restaurant Management System software version right in front of you.   Fact #2 You Are Entitled to a Productivity Boost with Intelligence   As soon as you switch to Hospitality Management System Software, get ready to experience its advanced computational power. The complications you faced yesterday in your tasks are no longer there today. You can easily process your data in the powered tools of the cloud i.e., AI (Artificial Intelligence) and machine learning, and get the required conclusions without having to pay additional servers and data scientists. All you need is the least of your efforts, and you can get the needed information in no time. There is a pool of AI tools to pick from the cloud, opening infinite doors for new business opportunities to improve productivity and effectiveness. AI also promotes more sensible and personalized decisions when it comes to dealing with your customers.   Would you prefer not to send your clients personalized deals, offers, and discounts based on their preferences and meal history? You can get it all in no time once you adopt cloud and kick start instantly!   Fact #3 You can Continue Your Hospitality Business with A Well-Structured Infrastructure  One of the biggest risks with in-house IT systems is failures and downtimes. On-premises Hospitality ERP Software does not guarantee continuity. If they die, you are doomed; if the primary software breaks down in any shape, this may result in customer service hindrances and the inability to close sales. To keep up with its reliability, the traditional infrastructure keeps a recovery plan which is expensive and time-consuming.   On the other hand, by shifting to SaaS, you can bid farewell to all the related issues. Even if your hardware breaks down, your data is still secured in the cloud. Thus, you can access it whenever you want. Cloud also promises great reliability, especially large clouds such as Microsoft Azure which is accompanied by dedicated teams, built-in redundancy, and expensive resources.  Fact #4 You Can Quickly Adapt to the Dynamic Market Conditions   To blend successfully in the suddenly changing market conditions you need the right technology. The traditional IT system lacks flexibility and consumes too much time. Even simple activities like installing a new server to the application can be frustrating and time-taking. First, you need to find the right Hospitality Management System Software, then setting up and carrying out several tests, and finally implementing one is no less than a pain.   This would work in the past but not anymore, you are now exposed to a competitive market unburdened with the traditional method. And to top it off, the most basic thing to keep up with the change is the real-time data, strategizing, and instantly deploying innovative technology with the least upfront cost and prep time, which your traditional infrastructure is not so likely to provide.   As soon as you run your system on the cloud you get the speed of action and expand your business with additional functionalities and clever applications with no need for a protracted integration process as they are already made to fit your system.    Fact #5 You can Access Your Data as You Wish   The hospitality business has become one of the most dynamic industries with trends changing in the blink of an eye. As for hospitality, you need visibility, especially if you run multiple chains. The traditional IT environment is most likely to deprive you of this advancement. You need a cloud solution to tackle it.   When you upgrade

Does Your Restaurant Really Need a Cloud Upgrade? Read More »

You are Running Out of Time! Quickly Upgrade Dynamics GP to BC!

GP to BC Upgrade /

The world is changing, and so is technology. Every year, in one way or another, some new technology pops up and outshines the old one. Have you ever thought that the technology you work with for more than a decade may become obsolete soon? Microsoft GP is a robust ERP system ideal for businesses that have outgrown their legacy software. Despite providing robust tools, scalability of SaaS, and the most reliable brand name, it still cannot beat its upgraded version i.e., Microsoft Dynamics365 Business Central. Therefore, it has now become more of a necessity to leave the old behind and embrace Dynamics GP to Business Central Upgrade.   Why Can’t Dynamics GP be as Efficient as You Need?  Many businesses are still skeptical about moving to the Cloud. They don’t trust the security and efficiency it brings. Moreover, many have moved from using QuickBooks to GP due to its better financial management capabilities. Its users appreciate how it can record multiple transactions, at least one-time thanks to GAAP capabilities. However, they need to understand that this technology will soon become outdated. Furthermore, being an on-premises technology is costing you a lot more than it would if you were on the cloud. You must employ a dedicated team of IT experts for its maintenance and upgrades.   Another reason for Dynamics GP to Business Central Upgrade is that it is not compatible with all small businesses. It depends on where you are in your business cycle. It typically overwhelms the users with various reporting options. You can indeed find the best one for you but that becomes challenging when you have a ton of options available that are too much to take for a small business. In addition, it doesn’t even have an intuitive interface which results in more training time.   But one of the major reasons for GP to Dynamics 365 Business Central Upgrade is the end of its support in 2023: mainstream support for many versions has already ended and the latest version is about to end in 2023. Therefore, you can no longer get upgrades, patches, and statutory compliances.   To avoid any issues, it’s best to Upgrade Dynamics GP to Business Central ASAP!  What Can Dynamics GP to Business Central Upgrade Provide for Your Business?  Dynamics GP to Business Central Upgrade can give you access to all the latest features you need to thrive in the market. Reinforced with Microsoft Azure Cloud itself, it provides security and agility to your business operations. Microsoft Dynamics 365 Business Central is a CRM and ERP on the same platform hosted on and by Azure. It is suitable for SMEs and Enterprise level businesses as well. Furthermore, it guarantees the following features:  Robust Integrations to Ease Your Operations  As soon as you get a Dynamics GP to Business Central Upgrade, you can integrate your system with third-party solutions, Office 365, Power Platforms, and so on. If you don’t need these integrations, you can instead create a solution for yourself using its development environment. It can further integrate with other D365 solutions like sales, HR, and customer service. Whereas in GP, you can still integrate Power BI and CRM features, but only after paying extra for it.   High-end Maintenance and Security  After upgrading GP to Dynamics 365, you no longer have to employ a dedicated team for its maintenance and upgrading. You can rest assured about its security: Microsoft engages a full-fledged team of IT experts to take care of it. Since all your data is stored in a single data center, you can access the information needed anytime you want. Your business data becomes hack-proof and is backed up on the secured cloud.   Excellent Reporting Options   Microsoft Dynamics 365 Business Central provides the best reporting options than any of the previous versions. It supports Power BI, which increases the horizon of efficient reporting. It extracts data from different sources and provides insightful reports necessary for making crucial decisions. Dynamics GP to Business Central Upgrade allows you to customize dashboards, analyze data and generate reports.  Upgrades  With Dynamics GP to Business Central Upgrade, you will automatically get updates. Since D365 BC is a cloud-based platform, you can get fixes, enhancements, and updates automatically. The best part is you do not have to engage a dedicated team to manage them. Microsoft will take care of it instead. The same thing becomes tough with on-premises solutions; it costs more money and time.  Flexible Subscription  Moving from an on-premises to the cloud can be quite challenging for some people, due to various reasons. It changes how your ERP is priced and both Business Central and Great Plains follow a certain pricing system. When you are on a D365 GP, you will have to pay an upfront cost. Whereas, in Microsoft Business Central, you can pay in monthly subscriptions. This further means, you can add or remove users as per your need.  Businesses need to walk hand in hand with technology. Not doing so, can push them back in the row. There is a reason why Dynamics GP to Business Central Upgrade is encouraged so much. You can get better financial management, ERP, reporting, customer relationship management, and so on with Business Central. If you are looking for an implementation partner, you can contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner.   

You are Running Out of Time! Quickly Upgrade Dynamics GP to BC! Read More »

It’s Time to Get Moving from NAV to BC Before 2022 Ends!

NAV to BC Upgrade /

If you are still using Microsoft Dynamics NAV, this blog is for you. You need to get the NAV to Business Central Upgrade ASAP! The extended support for the latest and the final NAV version is ending on January 11th, 2023. You are running out of time and don’t want to be on your own when the support dies.   There will be nobody to fix your bugs or install upgrades. Your business will basically become handicapped after a while. This is one of the many reasons to Upgrade NAV to Business Central.   Why is NAV to Business Central Upgrade So Important?  Right now, you are getting security updates at no extra cost. However, things will change once the support ends. You will have to run paid services which are usually provided by the implementation partners like us (Trident Information Systems).   Furthermore, if you are on extended support of the latest NAV version, you may also have to face issues when you try to integrate this solution with other modern tools such as Power Platform or any third-party Solutions.  And the most concerning part is you cannot even update NAV with statutory changes or localization which puts you at risk.    Why Would You Move to Microsoft Dynamics 365 Business Central?  Microsoft Dynamics 365 Business Central is the upgraded version of Dynamics NAV. NAV is an on-premises software while Business Central is hosted on the cloud. Therefore, providing more agile and flexible features. Competition today is tough. This Cloud-based Microsoft Platform helps you not only to survive but to thrive. Dynamics 365 BC is way better than Navision because of:   The Interface  On one hand, where Dynamics NAV needs to be installed on your on-premises server or a virtual machine on a private network, D365 BC can be deployed on a web-based server or a Software as a Service (SaaS). With a modern interface, it becomes increasingly intuitive. NAV to Business Central Upgrade allows you to access AI which provides insights into your data and helps you make the right decision at the right time.   Hosting  Dynamics NAV was usually an on-premises software which meant it needed a private server. Whereas, Microsoft Dynamics Business Central is SaaS and is hosted on and by Microsoft Cloud Azure. Therefore, taking away the need for buying an SQL license or employing dedicated resources to take care of it.   Upgrades  If you are using Dynamics NAV which is still on its extended support, you can access Microsoft’s security and non-security updates. However, you may still have to discuss its pros and cons with your implementation partner as the updates may clash with your business environment. If you are using an older version, the hotfix and updates may pose a productivity threat instead if it doesn’t go well with your current environment.   Microsoft BC, on the other hand, keeps receiving minor updates every now and then, and major updates every six months. Minor updates happen automatically whereas, for major updates, you are notified prior. You can also postpone the major update to a certain extent. Once you decide on a NAV to Business Central Upgrade, you do not need a dedicated team of experts to maintain the software as everything will be managed automatically.  Software Licensing  NAV and D365 BC are licensed in different ways. For instance, NAV is licensed for concurrent users, types of users, limited devices, windows groups, etc. Whereas, Business Central licenses depend upon the name users and the type of essentials, team, premium, and external account.   You need to pay an upfront license cost and a 16% annual charge enhancement plan (EP). However, BC uses a monthly subscription model that changes per use and also includes features for the enhancement plans.  To stay ahead of the competition, you need the latest technology. Without its support, you cannot make it through. If you are still using NAV, it’s time to get a NAV to Business Central Upgrade. The end of its extended support in January 2023 is one of the most prominent reasons. Furthermore, it’s not as competent as a Cloud-Based Software. It demands a lot of attention and care, unlike its upgraded version Microsoft Dynamics BC which doesn’t need to be taken care of by the users.   If you wish to Upgrade Navision to Business Central, you can Contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Partner and LS Central Diamond Partner.  

It’s Time to Get Moving from NAV to BC Before 2022 Ends! Read More »

Restaurant Management Software

Why Business Owner Needs Future-Ready Technology for Hospitality Industry

Restaurant Management ERP /

This Pandemic has brought a massive shift in the Hospitality industry. The tough working parameters have made it quite difficult for restaurants to sustain their services. The juggle between survival and keeping up with government regulations demands a future-ready Restaurant Management Software to be a must-have for all restaurants.   Such software embraces sophisticated technology which is pushing its limits to evolve into its best vision. One such software includes LS Central for Restaurants; it broadens up to ERP for Restaurant management, and facilities complete business management in the same platform. It is an excellent Restaurant management software, especially when today’s scenarios have shaken the industry from within.   Current Challenges Faced by Restaurants  The COVID-19 pandemic has constrained this industry to operate differently and adopt suitable solutions to survive. Certainly, there are a few things that no one saw coming:    Meeting the Break-Even Point: your break-even point can be defined as the sales covering your operating costs. Like all businesses, where the CEOs wish for huge profits, restaurants are struggling to meet their break-even point.    Keeping up with the sanitation and health regulations: covid 19 pandemic has made customers and staff even more aware of their sanitation and health   Off-Premises Dining: the enforced lockdown has labored the dine-in restaurants to swear by delivery sales and always meet the necessary returns. Good Restaurant management software can be a huge help. A recent techno mic conducted study has revealed, over 80% of restaurants were prevented from shutting down because of take always and food deliveries. This is believed to be the forthcoming scenario for the next few years.   Limited offers and innovative menus: to last throughout the forthcoming years, there is an incredible need to adopt more creativity. Offering certain menus, new offers, and out-of-the-world experiences can draw a lot of drawbacks, especially those cutting on their dining out budget.   Advance online ordering system: Restaurants are subjected to strict sanitary guidelines and lockdowns and are expected to remain the same way for quite a while. There is a growing need for contactless home deliveries and online food orders. Overcoming the slow pace in 2021 will have restaurants to have examined all business prospects and aspects again.   Restaurants need suitable Restaurant Management Software such as LS Retail for food services to cope with the upcoming challenges.   How Can Restaurant Management Software Help You Combat the Challenges in Hospitality?  There are many technological and non-technological challenges in the hospitality industry, such as the need of using multiple restaurant management software to get different features, back office and front office integration issues, lack of real-time data tracking, difficulty in retaining customers, and so on. LS Central for Restaurant can help you get rid of them. It is an all-in-one Restaurant Management Software that generates a real-time data report and exhibits the bigger picture of cafes, restaurants, and other food services, integrating activities from the back office to the final customer service, therefore, leading to excellent coordination. Additionally, you can get the following benefits:   Centrally Manage Your Restaurant   Since you can monitor each business activity and access real-time data within the same environment, you can eliminate the excessive expenses on multiple software. It carries out the following tasks:   This Restaurant Management Software supervises and administers your franchise and location from the headquarters.   Navigate the performance of your staff and carry out effective communication.   Computes real-time costs and revenues and picks up the latest trends and opportunities.  Check up on the real-time reports.   Uses Artificial Intelligence to read and predict your customer’s or prospects’ behavior.   Scales up your business and helps it grow.   Cut Costs and Boost Revenue  With proper assistance management measures, you can minimize waste and use your resources optimally with this Restaurant Management Software. LS Central does the following jobs for you:  Accurately price your menu and ensure good returns.  Orders and distributes the appropriate quantity of ingredients.   Plan out your meals and streamline your ingredient orders.   Automates everything and eliminates mistakes.   Allow Customers to Serve Themselves  Get ready to deliver excellent customer service and draw a broad set of customers repeatedly. This is how it helps your business get a customer boost:   Uses mobile POS on the table and takes contactless orders and payments.   Give your customers a free hand to customize their meals by removing or adding ingredients of their choice.   Exhibits the exact ingredients and information on allergens at the POS on online platforms and on self-ordering devices.   Adjust the price and the menu as per the demand.   This Restaurant Management Software allows your customers to order food online or as per their preferred services.   Get Customer Loyalty Programs    A loyalty program is a great measure to retain your current customers and also increase the customer base. A customer loyalty program includes the following:   Prepares a personalized promotion and each guest can get an attractive meal deal  Smartly generates loyalty programs to benefit you and your guests in the shape of returns.   Creates happy hours strategy to attract maximum customers.   Launches various deals and offers according to customer preferences and spending behavior data.  Our Final Words  LS Central is one of the best Restaurant Management Software which integrates services like Point of Sale, Inventory Management, Operations, Online Channels, Inventory, and customer loyalty within the same environment. Trident is one of the most renowned LS Central Diamond Implementation Partners and Microsoft Dynamics 365 Diamond Implementation Partner. For the best support, feel free to contact us. We will be more than happy to serve you.  

Why Business Owner Needs Future-Ready Technology for Hospitality Industry Read More »

ERP for Transport & Logistics

Transport Industry Challenges in 2022 and their Ultimate Solution 

Transport Management Software /

Your technology is responsible for how your transportation and logistics operations are carried out. The best ERP for Transport & Logistics would refer to strategies for optimizing your resources and getting the delivery done in the minimum time. Route planning, vehicle maintenance, and settlement of advances are other aspects of good transportation management technology.   The covid-19 outbreak in 2020 disrupted the logistics industry with a good deal of challenges all across the globe. However, one thing that is common among all is their solution i.e., supply chain resilience. Good Logistics and Supply Chain Management Software beats abrupt hindrances keeping your business healthy.   What Are the Challenges of Transportation and Logistics Management Systems In 2022?  2020 COVID outbreak unveiled supply chain shortcomings. This situation has encouraged logistic stakeholders to pay more attention to supply chain resilience and question their remedial plans. However, traditional Transport Management Solutions may face the following issues:    Incompetent Route Management: Your order delivery duration may suffer due to inefficient route management. It can also lead to engine idling, an increased driving period, and a towering vehicle maintenance cost.  Declined Vehicle Capacity Utilization: It is one of the most general limitations of traditional logistics management systems. Your team computes the vehicle details and analyzes its capacity, this method is subject to a good deal of errors. Software like Dynamics 365 for Logistics offers just the right features to deal with the same.   Consignment Tracking Inefficiencies: To get your consignment status, your traditional transportation system may use a team to make hundreds of calls in a day. It is too much time-taking and exhausting, instead it is recommended to invest your funds in a suitable ERP for Transport & Logistics.  Increased Transportation Costs: Manual order allocation, route planning, vehicle maintenance, increased drive period, and similar activities may need a lot of workforce, resulting in increased transportation costs. Not utilizing your current vehicle capacity may lead to purchasing a new vehicle and increased expenses.   Late Deliveries: Lack of resource optimization may lead to late deliveries and loss of clients. It can severely impact the business’s goodwill and branding. It is important to adopt the latest ERP for Transport & Logistics like Microsoft ERP for Transportation, which can include all your necessities on the same platform.   How Can Microsoft ERP for Transport & Logistics Help You Overcome Logistics Challenges?  Microsoft ERP For Transport & Logistics is the best ERP for Transport Company. Having all the necessities like route planning, vehicle management, advances, trip settlements, real-time GPS fleet tracking, and much more within the same platform not only saves you time but financial assets as well. Given below are some of the most common perks of this Logistics Software.    Cut Fleet Running costs: Having techniques like bundling, cross-docking, and continuous moves being packed together can check on your fleet running and maintenance costs and avail you of optimum fleet utilization.  Manage the Entire Warehouse in One Click: This ERP for Transport & Logistics provides the best warehouse management software solution all across the globe. Having real-time warehouse data at hand encourages more meaningful decisions than ever.   Manage Drivers: Dynamics 365 Transport Management software automatically tracks driving behavior, locations, activities, license, driving hours, and any violation of conduct swimmingly. Therefore, you can claim a more polished outcome without spending too much time, and money on your manpower.   Cut Overall Costs and Increase Profit Margin: Spending less time, effort, and assets on activities like getting consignment status, tracking drivers’ information and route management cuts costs and adds up to your profit margin.   Optimally Utilize Vehicle Capacity: Having suitable strategies ready, you get just the right method to optimally utilize your vehicle capacities and cut unnecessary costs.   Schedule And Plan Trip with Live Road Tracking: Get hold of certain waypoints and instructions to create trips. Schedule journeys and pick the best routes with the least traffic.   Track Vehicles: Track your vehicle’s current location, route history, speed, site visits, and driving behavior in one click. Get real-time updates on traffic via email and text messages.   Our Final Words   Transportation and logistics businesses may stumble upon various seen and unseen challenges, especially after the 2020 Covid-19 outbreak. However, the solution is simple; Supply Chain Resilience. Microsoft ERP For Transport & Logistics provides one of the finest Fleet Management Software. If you wish to implement the solution for your future endeavors, you can Contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner. Trident’s services help you with excellent decisions, live road and vehicle tracking, optimum vehicle capacity utilization, and much more within the same platform. Contact us for more information or demo services.    

Transport Industry Challenges in 2022 and their Ultimate Solution  Read More »

D365 Finance and Operations

Case Study – Trident Implemented D365 Finance & Supply Chain Management for NOC Ethiopia

Microsoft Dynamics 365 /

Established in 2004, National Oil Ethiopia Plc (NOC) is excelling in the marketing of petroleum products in the country. It is the first indigenous oil marketer to have distinct service stations located throughout the country.  NOC markets one of the leading lubricant brands commonly known as Chevron-Caltex Lubricants, as well as contribute to a major share in Ethiopia Oil Industry. It supplies over 100 lubricant grades for Industrial and Automotive applications. Additionally, the organization delivers other petroleum products such as LPG, Chemicals, Bitumen, and Petcock.   The business delivers services to keep their customers going by delivering services in the most cost-efficient and effective manner. Their team is divided into retail and commercial units to profitably market their products and achieve effective customer services and market leadership in the gas sector of Ethiopia.   The business aims at consistently improving its product and service offerings while expanding its business operations in Ethiopia and other African Countries. However, their current system was unable to comply with their requirements. Hence, they decided to contact Trident Information Systems for a suitable solution. After conducting thorough research, Trident found its core challenges and requirements and believed Microsoft Dynamics 365 Finance and Operations will be the most suitable solution.   Business Challenges  The business was struggling with financial management and supply chain issues which included:   Difficulty in figuring out the accurate volume of fuel transported in the truck.   Tough time allocating charges on import purchase orders and knowing the landed cost on the inventory.   Difficulty in allocating departmental costs and expenses.  The manual approach to the regular activities caused redundancy and similar issues.   Disparate systems and no real-time data availability hampered decision-making.   Uncontrolled operations and compliances throughout the organization and vendors.   Business Requirements  The business needed a unified approach in the financial management of the business and required the following:   To calculate the accurate fuel volume transported in trucks, know the losses and gains during the transit.   To allocate charges on the import purchase order and to know the actual landed cost on inventory.   Needed to identify departmental cost and expenses for actual cost allocations.   Configure and customize the automation process for regular activities.   Unified software solution for real-time data availability.   Robust support of operations and compliances throughout the organization and vendor.  Solutions Provided by Trident Information Systems  After digging out the organization’s core challenges and requirements, Trident implemented Dynamics 365 Finance and Supply Chain. Other benefits the solution provided include:   DIP Measurement Process- as NOC uses Dip Measurement to calculate fuel volume transported in the truck to find out the losses and gains during the transit.   Insightful reports and dashboards on financial transactions with D365 Finance and Supply Chain.   Enhanced Process Automation.   Captured all landed costs while adding them to the Inventory.   A centralized view on operations, costing, compliances, and inventory.   A sophisticated vendor management system.   Benefits to Business  After implementing Dynamics 365 Finance and Supply Chain, NOC noticed a considerable change in their financial management and supply chain. Trident’s solution delivered the following benefits:   The business could manage and schedule its resources in real-time and project costs accurately.   NOC could identify the actual fuel volume transported in the truck to know the gains and losses during the transit.   Their revenue was now managed more systematically and accurately.   A centralized system for planning and project analysis could better control operations and compliance across the organization.   Better vendor management and regulatory compliance.   Advantages of Dynamics 365 Finance and Supply Chain  Microsoft Dynamics Finance and Supply Chain put flexibility and Scalability at the core of your business, allowing you to quickly grow, and adapt at your own pace. You can easily tailor and extend the application to meet your unique business or industry-specific needs. It can offer the benefits given below but not limited to:   Supports critical operations throughout the business.   Exceptional reporting functionality that allows businesses to collect data and assess situations right then and there.   Microsoft backed and developed functionality to enable seamless integration within the enterprise.   Enables in-depth accounting and financial functionality.   Reduces IT maintenance load.   It automates and streamlines the supply chain.   Endorses innovation with a modern and adaptable platform.   Streamlines asset management.   Bottom line   After struggling with successfully managing their expanding business’ finance and supply chain, NOC Ethiopia finally decided to contact Trident Information Systems for Dynamics 365 Finance and Supply Chain solution. After the implementation, the business could witness benefits like optimum resource management and scheduling, systematic revenue management, centralized view of the entire supply chain, and so on. Trident is a Microsoft Dynamics 365 Gold Implementation partner. Contact us for further information

Case Study – Trident Implemented D365 Finance & Supply Chain Management for NOC Ethiopia Read More »

Restaurant Management System

5 Guaranteed Strategies to Keep Customers Happy in Your Restaurant!

Restaurant Management ERP /

While dealing with bottleneck competition in the Hospitality Industry, you have to maintain an equilibrium between staying sane and reducing the churn. It is essential to look for dynamic methods to engage more customers in your business and retain the existing ones. For that, you first have to implement an agile Restaurant Management System to support it.   Being a restaurant/ food chain owner, you may as well relate to the frequent challenges popping up such as:   Changes in marketing trends and dynamics.   Changes in customer’s experience.   Losing loyal customers.   Growth of your restaurants and increasing competition.   Our team of experts carried out thorough research, encompassed common issues, and accumulated top five strategies to retain existing customers and draw new ones.   Widen-up custom experience  Introduce quick and convenient payment methods  Deliver a wealth of information  Allow order customization  Smoothen-up their journey  #1 Widen-Up the Customer Experience  It is a good idea to engage your customers before, during, and after their dining experience, as it ultimately draws more customers to your business. In this digital era, where everyone wants a quick and smooth experience while dining, make sure they can get in touch with you via applications, mobile devices, social media, and the internet. Get a Restaurant Management System to accumulate every function on the same platform.   Some studies have shown that 70% of customers are most likely to hop back to quick service, casual restaurants, and fast casuals if they have an app that gratifies them with acknowledgment, or in other words, makes them feel “known.”  It is a magnificent opportunity to develop a robust, personalized bond, driving customers back to your business. The essence is, get in touch with the customers via their preferred channels. It can be as simple as asking them to share their favorite photos on social media or suggest new menu ideas. Also, you can offer them customized offers, promotional rewards, hold surveys to understand their taste, and implement the most demanded recipe. If you have a Restaurant Management System like LS Central, you can easily get these features at your fingertips.   #2 Introduce Quick and Convenient Payment Methods  Nothing is better than introducing a quick and convenient payment method to customers as a churn reduction method. Remove all obstructions and ensure a smooth path to your restaurant. Using Point of Sale Systems is recommended due to its flexible capacities. LS Retail ERP is an Online Food Ordering Software which helps you manage all your online ordering platforms in one place.  Even if you serve excellent food, your diners/ customers might note your service inefficiency. It can even drive them to shift their preference to your competition. Hence, ensure seamless services and avoid any vacuum formation between you and your customers.   Research by Deloitte revealed that there is an increase in customer visits of 6% and a rise in spending of 20% when customers have the flexibility to place orders and pay quickly using technology.   #3 Deliver a Wealth of Information   Diners appreciate honesty and transparency, sharing values is a great deal to them. It is one of the easiest mediums to convey that you are on the same page as them. Sharing details of your food quality, healthy eating, and sustainability ensure your restaurant will be their first preference. Thanks to the available Restaurant Management System – from websites or applications on their mobile phones to the POS System (Point of Sale) in your restaurant, data sharing has never been easier.   Customers can tap into your restaurant food detail in the blink of an eye and finalize if they want to give your restaurant a try. If you use a Restaurant Management System, all you have to do is input the data in the back-office and the system will distribute it to all the touchpoints (including loyalty apps, POS, and website). So, embrace this moment, and inform your customers   How you source your ingredients?  How you treat your staff? How your services are sustainable and eco-friendly?   Nutritional values of dishes.   #4 Allow Order Customization  While serving customers you have to make sure you offer what they want, not what you want to offer. If you want more customers to engage with your business, allow order customization. Enable enough flexibility to make changes in their order and get it delivered as per their unique taste.   Flexibility is directly proportional to scalability. A Restaurant Management System like LS Retail Software Solution can give you the flexibility you need. It has been researched that 85% of customers tend to check out the menu before finalizing a restaurant to visit. Since it is one of the top demands to be seen among customers, offering food customization facilities enhances the chances of your selection. Sanctioning food customization to their unique taste is an effective way to add value to their dining experience. Use a Restaurant Management System like LS Retail Software Solution   The success of your business relies on effective engagement between you and your customers. Also, front office coordination is something you need to focus on here. Make sure the orders are transmitted properly from the front to the back office. In this case, technology like LS Retail POS can help. It guarantees correct order transmission from the table to the accurate kitchen counter, eliminating the risk of the kitchen staff misreading the waiter’s handwritten orders.   #5 Smoothen-Up Their Journey  Your customer’s journey to your restaurant is much more than crossing the threshold. It starts right from the moment they browse through the menu via your website, mobile application, or any other medium. It is significant to integrate all the processes to assure seamless services. Think of the mediums you can use to connect with the customers and the kitchen.   How can your staff get the information they need to deliver personalized information and recommendations? How can you change your restaurant’s layout to suit your customers better and reduce waiting times? To top it off, ensure all the elements coordinate well with one another. To achieve the ultimate agility, you need

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Steel Structure Design Software

5 Tips to Conquer Overcapacity Issues, Over-pricing, and Price Volatility in Your Steel Manufacturing Plant

Steel Manufacturing /

Steel manufacturers often come across unique challenges in their production units with routes, BOMs, and engineer functions deciding product design. The world crude production in 2020, amounted to more than 1.86 billion metric tons. It was a more stable value as compared to 2019’s production. Due to the steel price drop, global leaders such as ArcelorMittal and Nucor faced adverse consequences. Due to international policies, manufacturing plants face overcapacity. Manufacturers need efficient Steel Structure Design Software to help them through similar situations  The key to succeeding in the steel industry and service is to deploy Advance Steel Software. Technology providing real-time updates and transparency through every stage of your supply chain helps in efficient planning, and material scheduling streamlines the supply chain and provides transparency. To ensure consistent and smooth operations, make sure your Metal Fabrication Software comes with after-sales support services.  Ideal Steel Manufacturing Software will provide:   Quality management  Financial management  Shop floor data capture  Attendance and time   Product Configurator  purchase, sales, and order processing  Timesheet management  Purchase requisition  How to Use Steel Structure Design Software to Optimize Manufacturing?  The only way to achieve manufacturing optimization is to complement the latest technology. First, you have to find the most suitable Steel Structure Design Software. Microsoft Dynamics 365 Finance and Operations is one of the best examples. Renowned by every business, D365 has an impression of a robust, agile, flexible, and value-for-money platform. Suitable for SMEs and Enterprises, it allows the development and customization of tools for specific requirements. Given below are five tips to streamline your manufacturing processes.   #1 Thoroughly Analyze and Identify Long Term and Short-Term Solutions  To streamline operations, you must first identify the problems. Thoroughly analyze and spot what your long-term and short-term analysis are. You can pull out your current KPI stats and check out your previous non-conformances. Look at the solutions and how they performed last time. What improvisations can be made? Bring out previous data and analyze the effectiveness of your previous measures. These steps are necessary to control quality. Also, you can identify the areas where you are investing in vain. It is best if your Steel Structure Design Software generates an ultimate product quality certificate so you can ensure the best quality product for your customers.   #2 Try to Get Transparency on the Shop-floor to Manage Costs   The production process involves various steps. Getting transparency on each step helps you identify what exactly is going on and how your staff is performing. Check how much time and resources you can save in the process. With the latest ERP for Steel Industry like Microsoft D365, you can track, schedule, and report progress in production. Make sure you check what each employee does, and how much time he takes in completing a production order, followed by his duties. These steps are crucial to saving investments.   #3 Pay Attention to the Scheduling Process  Scheduling is one of the most painstaking processes in the steel manufacturing industry. Getting visibility into this particular task improves overall production capability. The best way to get visibility in scheduling is to deploy advanced Steel Structure Design Software that allows real-time visibility into the process. MSD 365 provides visibility with material optimization, max OD/ coil breakpoint, interactive graphic planning, cut, slit and melt planning workbenches, etc.   #4 Make Informed plans and Decisions   Data is the foundation of every business. Make sure the source of your foundation provides quick and updated information. It is recommended to use a single Metal Fabrication Software to manage all your business operations instead of hopping back and forth from one software to another. Make sure the data you use is fresh, and no updates are made thereafter. This way you can make better production-boosting strategies. Moreover, you can make effective replenishment decisions to avoid overstocking and understocking.   #5 Keep Up with the Legislation Updates   Overcapacity is one of the global issues in the world. It involves changes in international policies where the government intervenes in your trade. Make sure you keep up with such updates and produce accordingly. Regressive policies and low demands cause a drop in steel prices. The best way to prevent overcapacity is to install unified software that helps you comply with the legislation of a specific area.   You need to deploy the latest technology to deal with the latest problems. MSD 365, renowned by millions of businesses across the globe, allows you to access every functionality your steel manufacturing plant needs to run smoothly. If you wish for implementation or a demonstration, you can contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner.  

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IoT for Retail

Boost Sales By 60% in Your Retail Store with IoT! 

Smart Retail IoT /

All industries have been riding a wave, and the retail industry is not untouched either. The ongoing pandemic can be a primary reason for it. Amazon.com managed to have 2 billion monthly shoppers in 2019, which later increased to 2.3 billion in 2020, and 2.88 billion in 2021. There is a staggering scope of rapid retail growth in the digital era. Businesses are now using IoT for Retail and incorporating it into their operations. However, changing customer demands, online shopping risks, obsession with excellent quality delivery services, lack of tech fluency, etc. are some factors stopping retailers from implementing Smart Retail IoT.   There are plenty of opportunities Retail IoT Solutions have to offer. But first, let’s see how it works.   How Does IoT for Retail Work?  Internet of Things is an internet extension for devices, physical objects, and people. It offers a variety of services to production plants, healthcare, retail, etc.   Given below are the most prominent applications of IoT. It will give you an idea of how this technology works in a given space.   Data gathering and sharing: IoT Retail devices, products, and the environment using sensors to gather, analyze, and share data. This data gives essential insights into a product lifecycle and allows decision makers to make more logical decisions.   Actions based on collected data: when integrating IoT with a machine or a retail store, it works efficiently and effectively based on the data it collects. It targets efficiency, sustainability, and resilience.   Due to the unmatchable potential of IoT for Retail, thousands of applications are already developed and many more are yet to come. After implementation, they have shown a 100% success rate so far.   Retail IoT Solutions for Customer Experience Optimization?  Incorporating IoT for Retail Industry with customers helps understand customer behavior and build a stronger bond with them. Moreover, it takes their grievances into account and helps improve after-sales services, cutting short customer journeys, and enhancing the maintenance process. Given below are some tips to extract the best out of your IoT Retail Applications.   Personalized Communication   IoT for Retail is a great platform for strengthening communication with customers. With updated knowledge of their shopping journey, habits preferences, and grievances, retailers can create customer-centric policies to ease their experience.   By incorporating IoT in Retail, your content team can strategically hyper-segment customers based on their preferences, choices, spending habits, and other factors. You can implement segment targeting marketing to lure customers in. Moreover, you can help customers get a personalized experience, help them find a product, or create different sections in your store for them to have a smooth experience.   Product Usage Optimization   With all the data collected by IoT Retail Device, you can use it to improve maintenance services, features of a product, or add a new feature to the existing products. Keeping up customers’ perspectives can help you launch new products, outshining the old ones. Since all the data is lined up on the server, you won’t need to engage your research team.   Predict in-store Wait Times  Customers are becoming impatient and don’t want to wait for too long in lines. This trend escalated during the COVID-19 pandemic. Waiting in line didn’t just frustrate them anymore but increased the risk of getting infected.   Thanks to IoT for Retail Industry, retail stores can now estimate how much time the employees will spend per customer. This way, the store can distract customers with fun activities, or tell them about their ongoing offers. This leaves enough time for employees to efficiently manage the traffic.   Product Delivery Status Update  During the pandemic, the demand for delivery surged which further mounted more pressure on a company’s delivery services or third-party delivery services. Thanks to IoT for Retail which allows you to update customers about their delivery status and estimate delivery dates via texts or emails.   Benefits of IoT Your Retail Store Can Experience   There are plenty of advantages of IoT you can experience in your retail store:   Cutting Loss and Waste  IoT for Retail integration into retail operations lowers expenses related to product loss and waste. The inventory and delivery operations are given an extra layer of traceability and visibility by smart retail IoT apps, which also improve accuracy and enable predictability.  Staff Optimization  IoT Retail Analytics aids employees in making proactive choices and modifying their shopping experience. Managers may gain a deeper understanding of client journeys by using cameras, retail sensors, and monitoring technologies along with advanced analytics. For example, they can see an impatient or perplexed consumer or determine why a shopping trip was abandoned. IoT retail analytics aid employees in making proactive choices and modifying their shopping experience.  Optimizing the Positioning of Goods  Thanks to thorough reports based on the data collected by sensors, IoT allows shop managers to discover premium retail spaces, test the placement of various goods in those regions, and determine the most effective layout.  Improved Retail Tracking and Management  IoT for Retail enables store managers to keep track of the count of items in their inventory and on the shelves to timely replenish stocks. Additionally, technology may assist in automating taxation and financial administration, lowering the likelihood of errors and associated expenses.  If you want to implement an IoT device in your retail store, you can contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Partner. Our 200+ technical experts are more than happy to bring your business to the top. If interested, Contact Us Now.  

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