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Reinvent business productivity with Microsoft Dynamics 365 and Microsoft Office 365

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Microsoft Dynamics 365 Business Central is an all-in-one business management solution that helps businesses manage financials, sales, service and operations easier and faster from day one. This e-book explores how the solution integrates with Office 365 to connect business processes and personal productivity like never before, bringing insight and efficiency to your daily tasks[/vc_column_text][/vc_column][/vc_row]

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Is your business ready to take supply chain management to the next level?

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When you lack deep visibility and insight into your supply chain, you leave money on the table It turns out what you don’t know as a manufacturer can and will hurt you. For too long, manufacturers have settled for siloed and inconsistent information, as well as manual processes, to understand and manage their supply chain. Why? Because for a long time, these systems were good enough to keep production going. But plenty of manufacturers don’t want to settle for good enough. IDC predicts that by 2019, 50% of manufacturing supply chains will have benefited from digital transformation, and the remainder will be held back by outdated business models or functional structures. Smart manufacturers understand that supply chain transformation is necessary. They are connecting assets across their factories, gaining visibility into their supply chain, and acting on insights from increased visibility to address inefficiency, as well as increase customer satisfaction and margins. Don’t accept operational inefficiencies as a limit on your business Supply chain management is complex, so doing it right requires a solution that simplifies and consolidates disparate information, while retaining flexibility. Data from the sales process, suppliers, order fulfillment, product performance, and customer service all matter for a full understanding of the supply chain. The core tools for accomplishing this fall into three categories: IoT-enabled visibility and services, powerful analytics, and cloud-delivered data visualizations. Like many aspects of manufacturing, IoT is the starting point. The best way to lower production costs is by using a single IoT-friendly platform to integrate back and front office processes. Using IoT-based modeling to create digital twins, manufacturers can understand in real-time the amount of wear and tear on parts and adjust designs in response. This insight can help identify simple inefficiencies like sourcing a part from the company that’s always supplied it, rather than buying a similarly-performing part at a lower cost from another supplier. Powerful analytics is the next step in transforming your supply chain. A truly intelligent system for supply chain management dynamically adjusts distribution, as well as production, to accelerate the speed of delivery. By using built-in analytics and machine learning, public data like weather conditions can be used to create richer, more accurate schedules and delivery forecasts. On top of that, opportunities to consolidate or expedite shipments can be automatically identified using artificial intelligence—passing lower shipping and order fulfillment costs on to customers. Finally, consolidating all this information won’t completely optimize your supply chain without the ability to easily visualize and manage it. That’s why a real-time and mobile-delivered view is so crucial. Understanding how to solve problems is hard enough; there’s no need to complicate it further by using different systems to identify where problems are occurring. Decision makers on the factory floor or in global headquarters need instant access to relevant information, and the collaborative power to communicate with or work alongside employees anywhere in the world. These investments in operations put manufacturers in position to embrace new technology and adjust to whatever business challenges they may be facing. Get the tools to transform with Microsoft Dynamics 365 The power of a supply chain management and operations platform that combines all these capabilities at cloud speed and scale is obvious. Companies positioned to digitally transform their supply chains will see accelerated time to market and reduced cost to enter new markets or scale new lines of business. Microsoft supports flexibility in deployment, enabling you to leverage existing investments while expanding with either a cloud or a hybrid model that includes both on-prem and cloud systems. That can shorten deployment from months to days and ensure security and analytics capabilities are consistent across every location and tuned appropriately for every team. Microsoft Dynamics 365 ends the artificial separation of ERP and CRM and makes it easy for employees to collaborate and even role-switch to engage customers or address supply chain issues. Only Dynamics 365 unites the front office and the back office with a single end-to-end system for managing every aspect of your business, all backed by industry-leading enterprise cloud. That means manufacturers can develop at the pace and scale that’s right for them, while taking advantage of current investments such as existing productivity and technology stacks. With Microsoft, consistent development practices and R&D investments combine to offer manufacturers rich analytics, embedded intelligence, partner-created applications, and the ability to collaborate worldwide.

Is your business ready to take supply chain management to the next level? Read More »

Whitepaper: The business owner’s guide for replacing accounting software

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Replacing your accounting software is easier and more affordable than you may think. Use this guide to learn about the benefits of a modern technology platform, better understand the advantages of a cloud-based solution, and know what questions to ask when evaluating your options.

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Reduce supply chain disruptions with AI, IoT, and mixed reality

Supplychain management ERP /

Disruptions in global supply chains have significantly increased over the last decade, fueled by a myriad of triggers ranging from trade wars, demand surges from social marketing, natural disasters, and most recently, the recent COVID-19 pandemic. Updates to Microsoft Dynamics 365 Supply Chain Management in the 2020 release wave 1 help organizations proactively transform every aspect of manufacturing and supply chain operations to reduce disruptions. These new and updated capabilities drive automation and reduce downtime using IoT and mixed reality, and provide the agility to re-plan production in real time to dynamically changing demand. In fact, the agility enabled by Supply Chain Management is currently being leveraged by a consortium of major UK industrial, technology, and engineering businesses from across the aerospace, automotive, and medical sectors that has come together to produce medical ventilators for the NHS. Reducing the risk of supply chain disruptions As the threat of disruptions increase, companies are pressured to ask if the supply chain is ready for the next event, pushing them to build a more resilient supply chain to ensure business continuity for them and their customers in the most cost-effective manner. More companies will start buffering for risks and move from a “Just-in time” mentality to a “Just-in case” mentality. Factories will need to transform rapidly to adapt to change, serving a wider range of products produced in smaller batches with lower set up time, faster throughput, and the ability to quickly respond to fluctuating demand and customer expectations. Companies are likely to move from single supplier to multi-supplier and single location to multi-location models for mission critical parts even if it is cost prohibitive in order to reduce the impact of supply chain disruptions. To reach this optimal state of agility and delivery speed, manufacturers need to adapt every aspect of the supply chain to enable tools, equipment, and people to become instrumented, interconnected, and intelligent—a state of persistent adaptive learning and optimization as more data is available to tighten links between manufacturers, suppliers, and customers. The latest release from Dynamics 365 Supply Chain Management enables customers to reach this optimal state by proactively transforming their manufacturing and supply chain with predictive insights and intelligence from AI, IoT, and mixed reality—across planning, production, inventory, warehouse, and transportation management—to maximize operational efficiency, product quality, and profitability. Train workers faster with integrated mixed reality learning experiences Dynamics 365 Supply Chain Management is now integrated with Dynamics 365 Guides to help mainstream mixed reality for manufacturing. Companies can deliver a faster ROI by getting the workforce trained sooner with fewer trainers and with an interactive learning experience. Workforce efficiency can skyrocket with step-by-step instructions that guide employees to the tools and parts they need and how to use them in real work situations, available at a glance on a Microsoft HoloLens device that keeps their hands free to do the work. Dynamics 365 Guides can not only eliminate costly errors in production but also improve workforce safety. Companies can significantly reduce asset downtime by making asset maintenance skillset-agnostic and avoid costly waiting time for a specific expert to perform maintenance on an asset. The guides are extremely easy to author and do not require any coding. A guide can be authored by simply writing the step-by-step instructions on a PC followed by picking and placing the holographic parts and inbuilt icons on the machine where the work is happening. Introducing Dynamics 365 Guides for HoloLens 2 Dispatch the right resources at the right time Dynamics 365 Supply Chain Management is now integrated with Microsoft Dynamics 365 Field Service. Customers can significantly reduce downtime of geographically dispersed mission critical assets by automating field service operations so that the right resources—workforce, machines, parts, and tools—are available at the right place, at the right time, to proactively maintain them. Companies can improve the overall equipment effectiveness (OEE) of their geographically dispersed mission critical assets by performing predictive maintenance based on real-time performance data from IoT and field data from Dynamics 365 Field Service. Traditionally, disparate systems hinder the ability to accurately forecast demand for critical and expensive parts frequently used in both service and new production. Due to lack of forecasting for service demand, companies constantly take parts from production to fulfill the service demand, and vice versa, to deliver good customer service. This often creates a shortage for new production and significantly impacts on time delivery to new customers. As a result, the company is unable to deliver a delightful customer experience on both fronts. This integration will eliminate the need for disparate systems and significantly improve the forecast accuracy of these mission-critical parts due to real time tracking in the service supply chain. Seamlessly integrate IoT capabilities Dynamics 365 Supply Chain Management now offers out-of-the-box IoT capabilities that leverage Microsoft Azure IoT Hub to connect signals from mission-critical assets with business transaction data. Manufacturers can improve uptime, throughput, and quality by proactively managing shop floor and equipment operations with a real-time view of their entire production and stock. This will significantly reduce costly downtime of business-critical equipment by performing predictive maintenance before disruptive failures occur. There is no coding required to implement these out-of-the-box IoT scenarios on your manufacturing floor today. Dynamics 365 Supply Chain Management and IoT Intelligence customer spotlight with Majans Improve on-time delivery with real-time production planning The Planning Optimization Add-in for Dynamics 365 Supply Chain Management enables companies to improve on-time delivery by performing production planning in real time, accounting for dynamically changing customer demand, material availability, and capacity constraints across multiple sites and warehouses. It also enables customers to improve inventory turns by right-sizing inventory levels based on dynamically changing customer demand and capacity constraints. This helps eliminate excess and reduces slow moving inventory. Planning Optimization Add-in for Retail and Distribution is available and Production planning is currently in preview.

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When do you know that your business needs a CRM software?

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[vc_row][vc_column][vc_column_text]Customer Relationship Management is a process of managing or organizing prospects throughout the sales life cycle. The more the advancement in serving the clients, the more will be the payment stream for the Company. Trident’s CRM software solutions happen to be one of the most effective and efficient CRM software that could easily cut overhead costs and give highlights which demonstrate helpful to different business firms. Many CRM software programs available have several features that can be used or restricted – so in effect a business can modify to make their own CRM software. However, utilizing CRM software gives various advantages to both organizations and customers and that is the reason each genuine business has implemented some of the other CRM applications. So who can opt for Trident’s CRM software? A simple response to that question would be “Any business with customers would utilize CRM“. However, in the real world, it is not just as simple as that. Choosing an appropriate CRM software solely depends upon the business process along with a range of profitable features. Below are the type of Businesses that could gain benefit from using Trident’s CRM software solutions. 1- The business that uses any form of Marketing:  For any business that uses marketing campaigns to promote, sell or advertise their products or services in the market through various communication mediums such as phone, email, etc. Reaching to customers in bulk within a short period as well as recording the response on the go makes it more effective to manage the marketing process. 2- A business that deals with B2B and B2C Sales: For any business that tends to cope up with the Customers to sell or cross-sell the products. Maintain relevant sales data such as documents, communication records, etc. Identify the process flow starting from Lead up to the deal gets closed. 3- A business that creates Quotations & Invoices:  Built-in invoicing module to track the quotations and invoices generated against an opportunity. Efficiency to merge the billing details into the document which can further be mailed to the customer right from the CRM software without any need to switch between the applications. 4 – A business that deals in Customer Service:  For any business that believes in increasing customer satisfaction by helping them in tracking as well as resolving the issues completely. Managing the cases within CRM as well as auto – escalations triggered on a timely basis not only guarantees better customer satisfaction but at the same helps the Management to track resource performance. 5- A business that wants to increase efficiency:  Well-organized business results in better output which can be ultimately tracked with the help of various Reports, Dashboards, etc. Well-improved or say the advance level of features incorporating in CRM with the latest release of versions has enhanced the CRM which has ultimately proved beneficial for Business growth. Thus using CRM software gives you numerous benefits to enrich both Business and Customer Relations by serving your customers better with stronger service and support. To know more about how can CRM software help you, you can check out our CRM software solution on https://tridentinfo.com/microsoft-dynamics-crm-software-solution/ and contact to our experts on https://tridentinfo.com/contact/.[/vc_column_text][/vc_column][/vc_row]

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What Considerations Should be taken into Account when Implementing the New ERP for Food Manufacturing?

Food Manufacturing ERP /

[vc_row][vc_column][vc_column_text]Usually, the decision-making process for ERP for Food Manufacturing is long and complex. From deciding which functionality is most vital to your business, to choosing a system that will make rapid and meaningful changes, it may seem daunting to decide on the appropriate ERP solution for your organization. But don’t worry, Microsoft gold partner Trident got you covered. As we have 20+ years’ experience and  implemented ERP food manufacturing various satisfied customers like Haldirams, Nik Bakers, etc. Through sharing tips on how to pick and incorporate the right food production ERP solution for your food company, we will make the decision-making process of implementing an appropriate ERP for food manufacturing a bit easier for your organization. 1) – Food Specific Approaches Tons of ERPs and business solutions are available to choose from. But as a food manufacturer or supplier, you should understand that it is complex to manage a food business effectively and comes with its own set of unique complexities. Many of the integrated software systems in the marketplace for small to medium-sized enterprises provide the functionality you would expect for sales, acquisitions, operations, accounting and inventory management only. But what about the extra features distinctive to food manufacturing? Once you settle on a standardized ERP solution, ask yourselves how much modification and flexibility a food-specific system will have to go into implementing the following characteristics: Food safety and compliance Manufacturing and quality Recipe development and management Food recall and trace-ability 2) – Functionality Recalling that not all food businesses run in the same manner is also relevant. A supermarket bakery operates much differently than a manufacturing frozen food, and a meat processor will have a completely different set of software specifications than a broad line dealer. So where are you going to start? Try to address the features and functions that your existing system currently lacks. Create a “wish list” of elements that would make operations run better if you had them in the spot. From there, you can filter a lot of ERP providers and can concentrate on only those solutions that are suitable for your organization. 3) –  Easy to Use Suppose: at your job you’re a warehouse worker or a machine technician. Now your management team has decided to introduce a new software platform throughout the organization, and you are responsible for learning it as soon as possible (and as precisely as possible). Too much load, right? Moving from manually managing stuff or from a legacy system to a fully integrated ERP solution can be terrifying for everyone in the company. The accounting department now needs to learn how to use a new system to enter figures and run calculations. The QA department now has a new way to set up quality controls and audits. If a new process is too complex, your staff might feel frustrated, disheartened, and underappreciated. Look for an ERP running on a system that is probably already familiar with most of your workforce (such as, for example, Microsoft Dynamics) 4) – Customer Support Working with a vendor of an ERP solution is so much more than just buying and using the product to run your business. The ERP solution is implemented, which usually takes five to nine months, and then continued support and facilities will proceed across your software’s life cycle. It is therefore essential to ensure that the ERP you choose is assisted by a team of people who are committed to ensuring that you are successful. This means for the food industry you need experts who are not only professionals in software but also food specialists. You wouldn’t recruit somebody to work in your warehouse that wasn’t a good choice, correct? Think the same way about the people who are working for your ERP provider. Because they are also responsible for your business ‘ success. It is easy to get confused as there are too many ERP for food manufacturing service providers, so remember to remain vigilant and consistent with what you want to get out of your solution. Selecting the right ERP means choosing software to help you enhance food security, simplify efficiency or productivity and handle the progress of the enterprise. If you still have any doubts left in your mind then you can contact to Trident’s ERP for food manufacturing providers on https://tridentinfo.com/contact/[/vc_column_text][/vc_column][/vc_row]

What Considerations Should be taken into Account when Implementing the New ERP for Food Manufacturing? Read More »

Top 5 outdated practices that should be eliminated in your Field Service Business

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With 2020 on the horizon, it’s the utter time to think about new platform to improve your field service business. You’ve probably been discovering about new trends and visions for the future, and it’s probably a little overwhelming. A painless way to get started is by discarding some of the outdated practices you’ve been following. We’ve compiled a list of field service practices you might want to leave behind this year. Manual Scheduling: Field service scheduling requires making fast and calculated decisions. You need to take everything in account from travel time and routing, technicians’ schedules and skill sets, equipment tracking, and SLA compliance. It’s much easier to adopt on an automated scheduling solution to make optimized decisions for you at every new case, so you can focus on the bigger things—like your customers’ satisfaction. Paper based forms: 46% of field technicians reported paperwork and administrative tasks as the unexpected part of the day. That’s because they would much rather be doing their jobs and interpreting customer problems. Electronic and mobile forms can make this process much less painful and swifter. Go even further to simplify the process by allowing fields to be automatically populated with known information from the main system. Delaying service updates: It’s important that dispatchers and management have the most precise picture of the status of work being performed. Encourage technicians to update their status service orders in a timely manner from Field service application so you have more visibility into day-to-day execution. Difficult appointment booking: According to our Field Service Report, almost all cited “ease of booking” as a top priority. If service organizations wish to retain with customers, they must make the booking process uncomplicated, and available across a variety of channels. Everyone has a preference when it comes to communication, so mobile, web, and phone-based booking must be available. Using separate solution: The only way to gain true visibility into field service schedules is to manage everything in a single solution. This includes schedules, beat planning, long- and short-cycle work, technician allocations, and more. Limiting field service management to Mobile application also gives you the easiness to manage your workforce more efficiently and ensure that you’re equipped to handle urgent work. Want to see working application, Trident Field Serv solution provides similar solution with advanced activity scheduling, resource optimization and mobile enablement capabilities that enables the field services delivery teams to be able to track, monitor and report the services activities on the go. Contact us for more information on how we can help your firm identify, implement, measure and use yours key performance indicators for Workforce Monitoring.

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