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Microsoft Dynamics for Restaurant

Why Does Analytics Play a Huge Role in the Journey of a Restaurant’s CIO?

Restaurant Management ERP /

Restaurants that fear changes cannot make it too far in the competition. The past few years have taught every industry the importance of speed and agility for survival. Restaurant industries are fast-paced, and a little slowdown can end up collapsing massive profit-earning opportunities for them. With unexpected lockdowns, staff shortages, and a lack of ingredients, many restaurants reached the verge of shutting down in the past. Only those with a Unified Restaurant Management System, like Microsoft Dynamics for Restaurant, had enough resources to keep them surviving and innovating new ideas to make a profit even during the most hopeless hours. They could do it with the agile analytics that LS Retail Restaurant Software offers.  There are still many food service businesses that fear changes; they dread the complications that hang around the process, and therefore, choose to work in silos. Little do they realize how many steps it pushes them back and we are not even talking about the uncertain threats they cannot see.   Traditional technology often fails to support agile methods. It is time to introduce a digital transformation into your restaurant and invest in reliable Intelligence technology. As per a study by IDC, companies that focus their digital transformation on intelligence technology boost their productivity, earn 8 times more revenue, and drive twice cost efficiency as compared to a non-digitally transformed restaurant.   How Analytics in Microsoft Dynamics for Restaurant Benefits Your Restaurant Business?  With the latest technology driven by intelligence, it does not demand a team of data scientists to bring market analytics. Microsoft Dynamics for Restaurant is an AI and Intelligence based unified Hospitality Management Solution that provides the following benefits:   Find the Relevant Patterns   Microsoft Dynamics for Restaurant provides detailed insights into your market where you can notice patterns and plan strategies accordingly. You can notice that a particular mall in your downtown location sells more wine than beer. Or people in a certain area look for a particular restaurant during a rainy day. Noticing patterns like these can change the whole game. You will make strategies more consciously keeping such information as the base. Also, with historical consumption patterns, you can predict how much you can sell in the next week.  Optimized Inventory Ordering While Cutting Waste  With agile intelligence, you can record and notice your previous ingredient management pattern and find methods to minimize waste. Maybe you know that from the past few times, your tomato sauce is in excess and ends up in a can. Or you may see that customers are not finishing the red wine and it’s getting wasted. Waste cannot be eliminated but minimized. Microsoft Dynamics for Restaurant helps you do just that. With robust analytics and real-time visibility, you can easily minimize costs and add to your profit margin.   Manage Stock Usage and Distribution   Managing stock and distributing it throughout your chains is not as easy as it sounds. Distributing inventory across different locations needs strategic planning where the response from customers has already been observed. For instance, you can distribute more pork sausages in your Rochester chain where customers choose it for breakfast, and chicken wings in Syracuse for lunch. The vigor of a plan entirely depends upon the accuracy of the information they can access. Microsoft Dynamics for Restaurant fosters robust business intelligence tools such as Power BI. Since the data is stored in a single source of truth, it extracts information from multiple sources and turns them into actionable reports.   Design an Impactful Menu   Have you noticed some dishes on your menu are very costly to make and are not even popular among customers? If they can’t provide you with healthy margins, cut them off from your menu. With deep insights into the customer, you can see how your menu is performing. Study customer feedback and try adding more variations in the most liked meals. You can launch special offers where you may sell free fries with peri-peri chicken wings. Or you may cross-sell dishes as well. Make exciting combinations of different dishes and form a meal. Insights allow exponential opportunities to make good variations in your existing menu.  If you are looking to implement Microsoft Dynamics for Restaurant, you must contact a Microsoft Restaurant ERP Software Implementation Partner. Your partner must have a robust track of accomplishments and robust resources to manage your restaurant needs. Trident is a D365 Gold Implementation Partner and LS Retail Diamond Partner. With 22+ years of experience, we have acquired a massive clientage and maximum customer retention rate. Our team of experts ensures your Restaurant Application keep working with their 24/7 support. Contact us for further information.

Why Does Analytics Play a Huge Role in the Journey of a Restaurant’s CIO? Read More »

Logistics and Supply Chain Management

5 Foolproof Methods to Optimize Logistics instantly!

Supplychain management ERP /

Today’s businesses are aware of how critical effective supply chain management is. Nonetheless, it is equally crucial to comprehend how outbound and inbound logistics procedures affect the supply chain as a whole. Your Logistics and Supply Chain Management play a huge role in how your inbound and outbound will turn out to be.  Inbound logistics entails tasks like the delivery of goods and raw materials from suppliers to a business as well as the storage and transit of those materials. To prevent production line delays, coordinating transportation from many suppliers and ongoing communication are crucial. While outbound logistics concentrates on procedures necessary to transport finished items to final consumers. Some of the difficulties encountered when carrying out outbound logistics procedures include preparing cargo for tracking deliveries, distribution of goods, and enhancing routes for quick delivery.  The effectiveness of the supply chain depends on the success of both outbound and inbound logistics. If handled manually, these operations can be laborious and complicated. Logistics and Supply Chain Management technology can be used in this situation.  To effectively manage both inbound and outbound logistics and easily meet consumer expectations, modern logistics systems that combine AI, machine learning, and numerous algorithms have become essential.  How Inbound Logistics and Outbound Logistics Different?  The movement of raw materials into the company’s manufacturing facility from various suppliers is a part of the inbound logistics process. It may also involve managing inventories as well as tasks like locating raw materials and storing and delivering materials that will be used in the production process. The flow of the finished product from the company to its customers is referred to as outbound logistics. It comprises tasks related to packaging, shipping and delivery, and customer support.  While outbound logistics concentrates on the interaction between the company and its clients, inbound logistics is more concerned with the relationship between the company and its suppliers. Outbound logistics is primarily focused on customer service and distribution of finished goods, whereas inbound logistics is more concerned with material management and production.  Overall, inbound logistics have a direct effect on the company’s manufacturing processes. Since the final product depends on the raw materials that are used, it also affects the finished product that is offered to the clients.  Any inefficiency in the incoming logistics processes would result in delays in the delivery of goods and a halt in production, increasing losses and resource waste for the company. The best way to deal with the delay is to engage a Logistics and Supply Chain Management software such as D365 Transport Management were the   How to Optimize Your Inbound and Outbound Logistics?  Businesses may now more easily improve their outbound and inbound logistics operations thanks to Logistics and Supply Chain Management technology such as ERP for Logistics and the variety of possibilities it provides. The objectives are to improve productivity, reduce costs, and make processes run more smoothly. The following strategies can be used to optimize inbound logistics:  Encourage Logistics and Supply Chain Management Automation  The procedure can be automated by choosing ERP for Transportation that tells the best delivery routes utilizing intelligent route optimization software that uses analytics, machine learning, dynamic routing, and GPS tracking to give you the best options. Monitoring inbound delivery fleets, product unloading, and in-plant activities can assist in increasing efficiency and saving the company a ton of time and money by following schedules.  Using Logistics and Supply Chain Management Software  A company can keep up with the market environment for freight costs and other dynamic aspects that can negatively impact inbound operations with the use of Software for Transport Company. Businesses can save a lot of money by keeping up with the dynamic changes in the logistics sector and by having an appropriate awareness about the going rates as opposed to only adhering to the prices given by various suppliers.  Boosting Customer Experience   Today’s customers want complete transparency of the transportation processes involved in their deliveries. Businesses may give their customers pertinent information and track the progress of their orders at every stage by streamlining the inbound logistics operations.  An innovative, cutting-edge Logistics and Supply Chain Management software would enable the company to plan its production and ETAs properly, ensuring that there are no inconsistencies in their customer communications.  Build Strategic Relationships with the Third-party Vendors  To maintain effective logistics operations, it’s critical to develop strategic connections with ERP for Logistics Company providers, carriers, and suppliers. This can be accomplished by evaluating each company’s performance concerning important factors including on-time, complete deliveries, pricing schemes, the number of goods, business requirements, and other shipping activities. Businesses may keep track of these elements, identify which third-party providers are having what effects on their operations, and negotiate shipping rates using sophisticated logistics management software.  Enhance Communication   Effective communication techniques must be implemented since outbound logistics procedures include numerous stakeholders to guarantee that the movement of products proceeds as planned.  Constant communication with delivery drivers and warehouse management enables quicker decision-making and explains any ambiguities along the way. Logistics and Supply Chain Management systems also enable companies to track the locations of delivery vehicles and improve routes, ensuring greater transparency.  Logistics is one of the heaviest and most impactful assets a company has. They keep the supply chain flowing. Disruptions in logistics can cause delivery delays, unhappy customers, and an overall slowdown of a business. To prevent this, businesses must employ Logistics and Supply Chain Management software like Dynamics 365 for Finance and Operations. If you are looking to get TMS Software, Contact Trident. We are a D365 Gold Implementation Partner and LS Retail Diamond Partner.   

5 Foolproof Methods to Optimize Logistics instantly! Read More »

Restaurant Application

Happy Staff Is the Secret Ingredient for High-Profit Businesses  

Restaurant Management ERP /

One of the main problems facing the hospitality sector right now is high staff turnover. The National Restaurant Association’s most recent State of the Restaurant Industry Report found that 78% of restaurant owners claimed they didn’t have enough workers to meet customer demand and 75% indicated they were more than 10% understaffed. In addition to lowering the restaurant’s average level of service, a high staff turnover rate increases the costs associated with finding, hiring, and training new workers. Although there are many other factors contributing to this issue, including a high proportion of students employed in the sector and high levels of seasonality, it is also true that many business owners in the sector might be doing more to retain talent. There are many ways to retain your staff. The most basic thing you can do is employ an agile Restaurant Application.  Hospitality Management Software like LS Retail Restaurant Management System provides a unified platform consisting of robust tools and centralized data. It impacts the productivity of your staff and adds to the smoothness of your operations.    Here are five suggestions to assist you in keeping your restaurant’s personnel motivated to work there.  5 Ways to Keep Your Staff Happy  Teamwork Plays an important role in maintaining a healthy flow of operations in a business environment. Given below are some tips to keep your staff happy and motivated.   Built Team Spirit from Top to Bottom   Having a team spirit is very important to avoid unnecessary mistakes, bottlenecks, and disputes. If your staff doesn’t feel happy with where they are right now, they will probably switch to a better environment. There are a lot of steps you can take to improve the situation like organizing a team spirit day where your staff plays fun games, enhancing team spirit, and most importantly, getting to know each other better.  Or you can organize a trip for everyone to do some activities together. Or celebrate a milestone achieved by the employees. You can either throw a party or at least cut a cake to cherish their success.  Before adding a new dish to the menu, you can ask them to taste it first and ask for their opinion about the same. There are many ways you can boost their team spirit.   Reinforce Employees with Modern Restaurant Application   If you believe that not upgrading the outdated Restaurant Application will save you money, you are gravely mistaken. Nothing is more annoying than trying to do a task quickly and to a high standard while using broken instruments. An antiquated point-of-sale system that gets stuck or creates tickets slowly may reduce table turns while also irritating guests who are in a rush. An ancient fryer that the kitchen crew can’t rely on may wreck the lunch rush. Invest money in the newest Point of Sale System and constantly check with your employees to see if any of the tools they are using, both in the front and in the back of the house, are insufficient or outdated. Just keep in mind that any money you spend on a Restaurant Application to assist your staff—such as a Restaurant POS System that can swiftly take orders at the table—should be considered an investment in enhancing the quality of your customer service.  Appreciate them for a good job  Studies have shown that people are more driven at work when they feel valued and appreciated. Teams with the highest levels of engagement experienced 59% less turnover, according to a recent survey from an organization that has earned the Great Place to Work  certification. Constructive feedback makes employees happier, more motivated, and more willing to put in the extra effort. Many workers genuinely believe that having a sense of value at work is more effective than getting money! You can also save their progress in your Restaurant Application where you can even manage their talent and assign them jobs as per their interests. Furthermore, there are numerous ways to express your appreciation to your staff:  Consistently express your appreciation to your team for a job well done, such as when a hectic shift has gone very well, when sales targets have been met, or when a worker has handled a challenging issue with professionalism.  Thanks are important. Has a waiter agreed to a last-minute shift change to meet the demands of your company? Did anyone forgo a break to assist in the rush? Be sure to recognize their effort and express your gratitude for going above and above.  Give them room and time to unwind. Establish a break room with a coffee maker, complimentary light snacks, and a water dispenser so that your team can recharge and rest before heading back to work. This will make them more motivated and at ease.  Provide Ongoing Training   Make sure to instruct new employees on your company’s values, rules, and policies. There should be no end to the training. Even though the onboarding process is crucial, you shouldn’t let your employees’ education end there. Give your employees access to professional development opportunities; they’ll feel appreciated as part of the team, understand that you care about their development, and, as a bonus, they’ll bring new skills to your company. Nine out of ten restaurant managers, according to NRA data, began their careers as entry-level employees; therefore, investing in the professional development of your staff is an investment in the long-term success of your company.   Furthermore, training is even more important for existing employees if there is a new update in your Restaurant Application. Thus, keep them updated with the latest technology.  Allow Your Staff to Officially Communicate Via a Common Channel   Professional boundaries and morale can be easily destroyed by unclear communication and misconceptions. Why does he constantly get overtime assignments? I requested a vacation two weeks in advance, so why did she get time off when she only requested it yesterday? By putting in place systems that allow for direct, open communication between staff and management, you can reduce the likelihood of complaints

Happy Staff Is the Secret Ingredient for High-Profit Businesses   Read More »

Why Are SMBs Around the World Now Moving Their Traditional ERP to Cloud?

dynamics 365 business central /

In a world where businesses must maintain their agility while working remotely, there is an urgent need for the right solution to cope with the market dynamics. IT managers do not have time to spend on maintaining infrastructure anymore; instead, they focus more on developing processes and applications which will help the organization remain competitive. It is best to implement a unified ERP and CRM like Microsoft Business Central which frees the user from its maintenance and upgrades. Instead, the Business Central ERP Implementation partner handles everything.   Traditionally, ERP software designed for manufacturing companies would be hosted on the local server, on the company’s premises. At this stage, the company needs more storage and a faster processor that comes at a cost. Additionally, the pressure to produce more efficiently and effectively would be there automatically. As a result, various businesses had to approach the cloud for a solution like Dynamics 365 Business Central.   Between 2010-2015, between 21-36%. EU businesses using ERP moved to the cloud. By 2017, the latest cloud-based ERP software covered 2/3rd of the global market share. As the ERP becomes more prominent in the business mainstream, the associated technology keeps advancing while offering tremendous benefits to a business.   Why Would You Choose Microsoft Business Central as a Cloud ERP?  Microsoft Business Central is a Unified Cloud Erp and CRM which is designed for SMBs of different verticals across the world. It provides the agility of Microsoft Azure cloud and deep analytics using Business Intelligence. It comes with various benefits such as:  Cuts Unnecessary Costs  Microsoft Business Central serves at a low establishment cost, unlike traditional ERP. There is no need for hardware set-up that concludes with instant implementation and no downtime. No server maintenance is required. Therefore, it elevates the IT department from specific tasks and allows enough space to work on other areas of business development. Software upgrades happen on the cloud automatically without downtime. Hence, going to the clouds saves a lot of time.   Non-setup also means no balloon investments. Businesscentral runs at a monthly subscription with immediately operational software. There is no need to weigh your ROI with the most technically advanced software; you no longer have to push every bit of the software when the update or a new software switch is hardware-free.   Easy Updates   Working with ERP requires frequent updates to improve performance, fix security threats, and so on. The process will be even more tedious and frustrating if you work on an on-premises ERP demanding a lot of your IT resources. Have you thought of the worst-case scenario? Incorrect or unfulfilled upgrades, sometimes even installing the wrong version of the software.   Microsoft Business Central saves you from all this. The responsibility for upgrades is on the provider. Minor upgrades happen automatically without disturbing the usual ecosystem of your business. Whereas for major upgrades, the provider sends notifications in advance.   Improved Security  Data security is one of the major concerns when businesses opt for ERP services. Many business owners believe on-premises ERP is safer as everything is happening in-house. However, vendors like Microsoft Dynamics 365 Business Central have built-in security protections that safeguard your data. Avoiding cloud-based technology is one of the biggest mistakes that businesses make. Little do they realize it is even riskier to rely on the outdated or mismanaged in-house system which is at more risk than those Cloud systems.   Cloud security comes with data encryption, response time monitoring, secure network and key logs, malware protection, security of physical locations where the servers are based, frequent back-ups, intrusion prevention, and failover capabilities. Such security measures help prevent data loss. Cloud-based ERP systems like Microsoft Business Central deliver a robust backup and recovery plan.   Better Accessibility, Agility, and Collaboration   Microsoft Business Central offers more usability, accessibility, and mobility as compared to the on-premises ERPs. During this time, it is essentially relevant when every business is becoming decentralized. If you have a managed cloud ERP, your corporate agility improves. Therefore, your employees can more easily access tools once they are connected to the internet, anywhere on their devices. This is especially useful for companies having their business in multiple geographic locations.   Apart from this, it provides real-time visibility into the current business processes. Greater accessibility drives higher cross-departmental productivity and collaborations. Integrated data sharing becomes easier, and so does critical decision-making while complying with mobility.   Tap Into More Business Intelligence Capabilities  It is much easier for Microsoft Business Central to compile and store data in a single system. It is crucial for accurate data analysis. The best part is that it delivers a built-in analytic feature driven by real-time data called Power BI. This way your team can easily identify real-time changing business conditions, potential strategies, enhanced business operations, and low risks in decision-making.   Moving your ERP to Microsoft Business Central can reap tremendous benefits. Data encryption, response time monitoring, secure networks, and key logs, malware protection, security of physical locations where the servers are based, frequent back-ups, intrusion prevention, and failover capabilities are what come along with cloud security. However, this is not it. Finding the right Business Central Partner is as important as the ERP software itself. Trident Information Systems is a Gold Partner of Microsoft Dynamics 365 and LS Retail Diamond Partner. Contact us for further information.  

Why Are SMBs Around the World Now Moving Their Traditional ERP to Cloud? Read More »

How to Boost Profit in Your FMCG Manufacturing Plant with Machine Vision Inspection?

Vision Intelligence System /

Fast Moving Consumer Goods are demanded and sold rapidly. Since consumers are directly going to use them, it becomes mandatory to take extra care of the quality. Keeping the product good quality doesn’t mean you have to spend too much. You can instead cover it up by cutting down on wastage, and a few other steps. The best you can do is cut waste and only let the standard quality product pass through. You can use Machine Vision Inspection to cut waste and achieve good-quality production.   Consumers have become extremely picky due to the abundance of options available to them. And selling them a torn chip packet, or a broken chocolate can ruin it for you. Often, manufacturers find it hard to find the right strategy to cut waste and optimize their production. That’s why our team of experts found foolproof ways to produce FMCG items in the best way possible.  Employ a Machine Vision Inspection System  The first and most important step is to employ a Machine Vision Inspection that detects defects right on the conveyor belt. Robust technology is the only key that can assure fast and accurate results. In this highly competitive era where quality and quantity both matters, you must produce your FMCG products in such a way that they appeal to customers and bring you profit at the same time. It is important to thoroughly research and pick the one that suits you. For instance, with the Vision Inspection System by Trident Information Systems, you can achieve the best quality products out of your manufacturing plant. The items are scanned right on the conveyor belt and quickly removed when not meeting the set standards. You will never fear poor-quality commodities escaping through the conveyor belt and merging with the approved items.   Install high-definition cameras: While installing the right Defect Detection System, never undermine the camera you use. Saving yourself a few bucks to pick a cheap camera can cost you your productivity. Make sure you use a high-definition camera that instantly catches any defects in the product. It is no rocket science that without a good quality camera, your product will not be up-to-the-mark and you may lose customers for that matter. Even if you install the best Manufacturing Defect Detection, your product quality can still collapse in the absence of a high-quality camera.   Minimize/ eliminate human interference: Try eliminating human interference as much as you can. There will be many benefits to doing so, but the most important will be the elimination of human errors. Human errors delay the project and add to its costs. Try eliminating human interference with the help of Machine Vision Inspection.  A machine is less prone to errors and can work way more efficiently than a human being.   Report Promptly: Reporting on time makes the whole difference to the quality of your production. Your employees may miss out on a few defects and not report to you on time. This can result in defective items being mixed up with standard quality items. This can be dangerous for the overall reputation of your business. You should instead invest in a Visual Defect Detection like Vision Intelligence System which flashes an alert on the screen of the concerned authority as soon as it is needed. This way you can engage your existing employees in doing something more productive. This is the best way of boosting productivity on budget.  Be careful with the defects: There are several defects human eyes may miss despite being the most experienced in the room. To be more accurate you can employ more human defect debtors to see through a smaller batch but that will become a bit costly. On the other hand, a Machine Vision Inspection like the Trident offers can catch minute details such as improper packaging, small insects, small animals, dust, stones, glass pieces, etc.   Why Vision Intelligence System?  Vision Intelligence System is an IoT (Internet of Things) and AI-based Machine Vision Inspection which is designed specifically for manufacturers of different verticals. It can spot the smallest defect in your product and report it promptly. Being AI-based, it can adjust itself in similar environments without any extra modifications. You need least-to-no human interference once you decide to implement this Visual Quality Inspection.   This technology is helping manufacturers thrive in the market. For further inquiries or a demo, you can Contact Trident Information Systems.   

How to Boost Profit in Your FMCG Manufacturing Plant with Machine Vision Inspection? Read More »

5 Guaranteed Business Suggestions 90% Restaurants Underlook but the Top 10% Don’t 

Restaurant Management ERP /

Restaurant Businesses are thriving around the world. However, only a certain percentage of them make it to the top. Have you wondered why? What different do they do to reach that level? How did a once-newborn business reach the pinnacle? Of course, the quality of food matters, but is that it? Is it enough for a restaurant to touch the sky? No. Their strategies, Restaurant Management Software, business environment, the attitude of staff, etc. are all that make a difference.   The hospitality industry has been among us for several decades and is expected to stick around and grow. Therefore, there are exponential opportunities for a restaurant to grow. You just need to know where you are lacking and what these top 10% of restaurants do that you don’t. Study their journey and implement whatever you can in your business.   This blog is all about the top 5 factors you underlook but can boost your business and make you one of the top 10% of restaurants making the most money.   Get a Suitable Restaurant Management Software   This is the most obvious and basic thing that successful businesses do but many businesses overlook it. To save a few bucks, several restaurants choose to work in silos which adds to their complexities instead. They do not realize how much of their potential is at stake if they work on disparate systems instead of Restaurant Management Software. It is recommended to choose a unified Restaurant Application that provides all the basic and advanced necessities on the same platform. Make sure your Hospitality Management System uses the same data center, so you don’t spend hours finding the relevant data. A unified system can do wonders for your business. Restaurants such as Hard Rock Cafe, KFC, Haldiram’s, Tokyo Sushi, etc. use a unified Restaurant Management Software called LS Retail, an extension to Microsoft Dynamics 365.   Investing in the Latest Technology  Implementing the latest technology is one of the most common things the top ten percent of successful businesses always consider. Since they must manage many tasks while cutting costs, they prefer automation. They installed a Restaurant Management System which updates automatically where no maintenance and upgrade is required by the team. Instead, everything is managed by a third-party service provider. For instance, KFC has implemented LS Retail which is a unified Restaurant Management Software providing a set of tools customized to target their needs. The upgrade and maintenance are managed by the implementation partner and the data security is taken care of by Microsoft Itself. Being hosted on Microsoft Cloud Azure, they do not have to worry about viruses, threats, and malware.   Contactless ordering and Billing  The contactless trend increased during COVID which encouraged contactless technology such as Point of Sale Software. Businesses such as Haldiram’s (with a net worth of $100 million) offer faster and more accurate services using this Restaurant Management Software. A POS is not just limited to taking orders and bills, but also managing their inventory, purchasing and supplier management, and managing customer loyalty. Many businesses don’t realize it, but it can help them in the long run, just like Haldiram’s.   Getting Accurate Insights   This is one of the most undervalued aspects of most businesses, but enterprises make full use of it. They rely on analytics tools such as Power BI, which collects customer interactions from all the touchpoints to turn them into actionable reports. These reports help them to make master strategies such as loyalty programs, deals, offers, coupons, changes in restaurant policies, etc. These insights also help in connecting with the customers emotionally; when you remind them what they ordered last time and how much they appreciated their feedback, the customer feels being cared for. This is when it becomes a great opportunity for restaurants to drive the most reliable promotion tactic i.e., word of mouth by their customer.   Empowering Staff with Devices   It is no shock that the hospitality industry faces the highest employee turnover rates. A successful business retains its staff and keeps them motivated. Giving them handheld devices connected with your Restaurant Management Software will save a lot of their time and keep them motivated. They can work to their full capacity and will have enough energy to greet each customer with enthusiasm.   There is a reason why some restaurants make it to the top 10% and the rest don’t. They just don’t ignore the underlooked aspects of the business. They get the best technology in their reach, utilize their data, avoid silos, invest in the right Restaurant Management Software, and so on.   Successful businesses such as KFC, Barbeque Nation, and GO Grill use Microsoft Restaurant ERP Software, which is also known as LS Retail. If you wish to implement LS Retail Software Solution, Contact Trident Information Systems, a Diamond LS Retail Partner and Gold D365 Partner.   

5 Guaranteed Business Suggestions 90% Restaurants Underlook but the Top 10% Don’t  Read More »

Do Not Make These Mistakes or You Can Lose Massive Sales Opportunities In This Festive Season

Retail ERP Software /

Many merchants discovered the hard way that the busy holiday shopping season would overwhelm their e-commerce platforms. The holiday season was often a textbook illustration of how not to do business, from shipping the wrong product to canceling orders owing to stockouts to making returns of broken goods challenging. There is no doubt that many merchants still have a lot to learn about selling – and keeping customers pleased – across various channels. Successful businesses use robust technology such as ERP software for Ecommerce to keep up with the uncertainties and smooth out the sales process.   #1 Do Not Make Promises You Know You Can’t Keep   On December 10, Anna is browsing an established retailer’s online store. She chooses to get the ideal lamp for her brother. The order has been accepted, and delivery will take place in 5 working days. An email notifying Anna that her order had to be canceled owing to stock availability was sent to her a week later. We apologize for any inconvenience caused. Please accept our apology. Now that Christmas is just a few days away, Anna doesn’t have a present for her brother and doesn’t have time to go out and get one. But at least she has the store’s sincere regrets! That will improve everything right away!  Quick Fix: Integrate Your Channels with ERP software for Ecommerce  For their consumers’ buying experiences to be seamless, retailers that offer omnichannel shopping must link their channels. In the event that your channels are not connected, you can sell something on your online store only to discover after the fact that it is genuinely out of stock. Because the e-commerce portal uses the general ledger to retrieve real-time stock information, a system with true omnichannel integration, like LS Retail ERP software for eCommerce, ensures that your online store always contains up-to-date product information.  #2 Delivering the Wrong Item   When Marco discovers that the shorts he ordered online have arrived in time for his sun and sea vacation, he is overjoyed. But as soon as he opens the package, he sees the sizing is off. He double-checks his order: even though he marked XL, a Small was received instead. He will never be able to change the thing before his departure because he is departing in two days.  Quick Fix: Get Visibility into the Value Chain   Retailers lose an average of 4.4% of their sales due to customer returns. Returns frequently occur for causes outside the retailer’s control. However, you only have yourself to blame when you are the reason. Even if not all returns can be avoided, an effective ERP software for Ecommerce can help lower the risk of returns by, for instance, guaranteeing that consumers who make online purchases receive the precise item they bought – in the right model, color, and size.  #3 Not Interacting with the Customers Very Well   Linda purchased an evening gown online, but it arrived late. She worries that she might not have it in time for her new year’s celebration. She tries to follow the order, but the website doesn’t provide a way for her to do so. Linda emails customer service, but all she gets in return is an automated message saying, “Thank you for your email. We will investigate your issue after learning about your difficulty and expressing our concern. Warm regards. A few days later, Linda calls customer service but doesn’t get a clear response. She requests that they postpone the dress and makes the decision to go downtown and buy whatever she can find at the mall at the last minute.  Quick Fix: Keep Communication Channel Open   How would your customers know if you did your packing and shipment on time if you didn’t tell them? Your level of communication defines the level of gratification your customers will get. The best strategy is to stay true and provide transparency for building trust between you and your customers. Always be straightforward with your customers even before they start purchasing from you. Imagine how humiliating it will be for your customers to see a message that states, “extra charges for bulky items”, or “we only ship in Canada” after making a purchase. Avoid making these mistakes.   Mistakes are common. However, to avoid big mistakes you must employ ERP software for eCommerce. Prefer a platform that combines Retail ERP and CRM at the same time, like LS Retail ERP. If you wish to implement LS Retail Software Solution, you can Contact Trident Information Systems, a Diamond LS Retail Partner.

Do Not Make These Mistakes or You Can Lose Massive Sales Opportunities In This Festive Season Read More »

ERP for Electronics Manufacturing

5 Powerful Ways to Boost Hi-tech Manufacturing Production Instantly!

ERP for Electronics Manufacturing /

Electronics get sold and outdated quite easily in the market. A trend quickly starts and finishes in the blink of an eye. This keeps Hi-tech electronic manufacturers under utter pressure to produce just what customers will buy. According to IBISWorld, global electronics is a $1.6tr industry that has grown 4.6 % in the year 2022 itself. Being highly lucrative, new plants emerge but many shut down because they fail to keep up with the pace. Many succeed with the right ERP for Electronics Manufacturing.   Strong and accurate analytics play a key role in deciding what to produce and what not to produce. However, often, manufacturers don’t know how to plan their resources and manage their productions due to a lack of visibility. Many work with traditional disparate systems of management which further adds to their complexities. What to do? It is highly recommended to invest in a Unified Electric Manufacturing Software Solution which provides all the necessities on the same platform. One of the finest and most renowned examples of this cause is Microsoft Dynamics 365 Finance and Operations. It is a unified ERP and CRM which combines a unique set of tools to match your business requirements. Furthermore, you can access its robust analytics to plan your production.   Incredible Hacks to Boost Your High-tech and Electronics Production   Whether it’s make-to-order, assemble-to-order, and configure-to-order, you can fulfill these orders with excellence. Despite having fluctuating challenges, you can still win the race with the following hacks:   Invest in the Latest ERP for Electronics Manufacturing  Modern problems need a modern solution. In this case, you must invest in an extensive technology that fulfills all your needs. If you are still working on silos, you are draining 40% of your resource potential. It’s best to invest in ERP for Electronics Manufacturing. Look through your options and find the best. This is critical to immune you from current and upcoming challenges. The latest technology is designed to have all the features you need to thrive rather than just survive. You can either invest in an ERP and CRM separately or employ a unified software like MSD 365 which supports ERP and CRM capabilities at once.   Automation is the Key to Maximum Productivity   These days rapid financial and regulation changes are common, and so are shrinking product life cycles and global sourcing challenges. With automation, you can reduce errors and time in an operation. With analytics tools like Power BI, you get accurate reports in minutes. You can further manage material and plan demands effectively, purchase and manage inventory, and a lot more. If you choose ERP for Electronics Manufacturing by Microsoft, you can manage multi-country, multi-management, and multi-level manufacturing from one place. Multinational Financial account becomes a piece of cake with no human error.   Reinforce Your Staff with Hand-held Gadgets to Boost Their Productivity  Allow your staff to access real-time information on inventory with hand-held devices providing real-time inventory information. Let your staff plan inventory replenishment strategies. Such devices not just save their time but also boost their confidence. They can plan faster and communicate requirements to the person concerned quickly. Since they do not have to work too much on this part, they have enough time and energy to follow other critical aspects of your business. They can manage and place inventory in the right place. With Dynamics 365 F&O they can plan your warehouse’s floor-space utilization. Find the best way to store your hi-tech inventory.   Read the Market Carefully  This is one of the most critical aspects of any manufacturing plant. What is the point if you are not clear about what to produce and how much to produce? How much raw material should you order according to current or future demands? Make sure you use robust analytics to predict current and future demands. You must also foresee the upcoming challenges and plan a way out already. Analyze your previous interactions with customers and check what they liked. You can and must take their feedback to find shortcomings in your electronic items and how you can develop a better product. You can read market news, analyze various data and create reports but there is a high chance of errors. You can give this task to an automated technology like Microsoft ERP for Electronics Manufacturing and let it create reports for you.   Engage your IT Team in Developing More Valuable Assets  Make sure you make full use of your IT team. Do not engage them in monotonous management and maintenance of your system software. Instead, engage them in developing new and effective applications to serve your business. They can create an application to bridge the communication gap between you and your customers, or an application targeting a specific need like attendance. You can optimally utilize your IT team when they do not have to worry about constant management and maintenance of your business management software. It’s best to employ an ERP for Electronics Manufacturing like Microsoft Dynamics 365 where your implementation partner is entirely responsible for your system’s maintenance and upgrade.   Grow with Microsoft Dynamics 365 Finance and Operations   Microsoft Dynamics 365 has something for SMEs and enterprises. You can customize a unique set of tools assembled just for your business and let the Implementation partner manage all the related chores. It is important to find the right D365 Implementation Partner with a strong track of accomplishments. That’s why Trident is the best partner in the market. With 20+ years of serving various business ventures, we have gained an excellent reputation and a high customer retention rate.   We are Microsoft Dynamics 365 Gold Implementation Partner and LS Retail Diamond Partner. If you wish to implement Microsoft ERP for Electronics Manufacturing, Contact Us Today! 

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Win Customers with On-Time Delivery!

Transport Management Software /

ERP for Transport and Logistics is just what you need if you want to work smarter (through linked operations) and experience tremendous flexibility and scalability in your daily operations (while keeping up with current trends). Dynamics 365 for Logistics gives you the necessary visibility across your customer service, sales, marketing, and distribution systems, enabling you to create goods and processes to satisfy the various demands of the market and your consumers. Along with accelerating product debuts and providing flexibility in delivery times and plans, you can also make production management simpler.  You may manage your company’s transportation with Dynamics 365 for Logistics. You can also find vendors and routing options for receiving and delivering orders. It also facilitates:  Planning inbound and outbound transportation effectively is crucial because of the intense price (and market) demands that exist today. You should look for ways to reduce your operational costs through process improvements. Enhancing inbound and outgoing transportation is one approach to saving costs. You can effectively optimize the shipping procedure while placing orders with vendors or sending goods to customers (based on the due date, cost, and equipment capacity).  How to Ensure On-Time Delivery with Dynamics 365 for Logistics?  You often have a variety of delivery alternatives for cargo when accepting or dispatching goods to and from vendors or consumers. These are often determined by specific commercial constraints like delivery deadlines, transportation expenses, or travel distance. Regardless of the method or route you select, on-time delivery (at the lowest possible cost) becomes necessary. Dynamics 365 for Logistics examines every element that directly or indirectly affects delivery time and gives you the option of taking the shortest path. You must look after the other aspects to ensure prompt delivery.  Enable Accurate Shipment: Ensuring flawless order fulfillment is one of the key goals of any Logistics and Supply Chain Management Software. ERP for Transport Company carefully assesses the various shipments and enables you to achieve precise dispatches every time by determining the origin of a sales order based on client needs and stock levels at business locations. Therefore, Dynamics 365 for Logistics has all the answers to your questions about whether it makes sense to move inventory from one factory location to another before goods are shipped to the destination or if it makes more sense to ship to the destination, say, from the closest factory.  Find and select the most lucrative careers: With its cutting-edge Business Analytics, Dynamics 365 for Logistics enables you to connect to sizable, established networks of suppliers and carriers, saving you time and money. It chooses the most profitable and appropriate suppliers and vendors by sorting through thousands of them. Obtain a comprehensive overview of all the current carriers, compare them to one another and benchmarks, and evaluate their performance over time to determine if the carrier network you intend to select is operating at its peak potential.  Ensure Real-time Visibility: ERP for Logistics Operations goes beyond simple transportation issues to give everyone who needs it real-time access to the entire order and delivery process, including supply chain and transportation staff as well as managers of procurement, warehousing, and production scheduling. You can save expenses, boost supply chain efficiency, and optimize purchasing decisions thanks to this role-based visibility. This visibility also enables you to spot and address process flaws that lead to supply chain variability, providing you with previously unheard-of control over orders as they travel.  Ensure Accurate Replenishment: One of the most important duties in transportation management is replenishing your inventory. With Dynamics 365 for Logistics, you can configure a minimum/maximum replenishment strategy-based replenishment process. When inventory goes below the minimum level (which you designate), the location will automatically receive replenishment. Alternatively, you might enable demand-based replenishment, which would look for open demand replenishment tasks first when it is triggered. The quantity required will then be subtracted from any demand replenishment that meets these requirements. A new demand replenishment work order will be produced if the quantities on an existing demand replenishment work item are insufficient to satisfy the new demand.  Late delivery can break your business. Customers have become impatient due to one-touch accessibility to almost everything in the world. They have multiple brands sweeping off their feet trying to impress them. Late deliveries can ruin everything for you. To avoid it, you must implement Dynamics 365 for Logistics if you are looking for an implementation partner, Contact Trident Information Systems, a D365 Gold Partner, and LS Retail Diamond Partner.

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5 Strategies to Draw More Business Using Customer Insights for SMEs!

dynamics 365 business central /

Customer insights play a massive role on the success of a business. Enterprises like Tesla, Tesco, Deepmind, HR Wallingford, Spotify, etc. also use customer insights to create appealing offers and drive more business. Accessibility to customer insights is not limited to large-scale organizations, but SMEs too. You need the right Business Management Software like Microsoft Dynamics Business Central that provides accurate and updated customer reports you can use to make successful business strategies.   A Report by Mckinsey revealed that even though customer insights are still undervalued, businesses are likely to see a better performance. Businesses that extensively use customer insights are:  93% more likely to make more profit than their competition.  82% more likely to have more sales in the market.  112% more likely to have higher sales performance.  115% more likely to have an increased ROI.   Why are customer insights so important? Because profit is the blood of your business and customers are the energy source. Most businesses cash-on on pleased customers. To keep customers happy and coming back, you must understand them first. What do they want? And how can you give them whatever they want? Try connecting with them emotionally if possible.   You do not have to buy whole new analytic software for this case. You can instead use Microsoft Dynamics Business Central which comes with robust analytics features.    What Can You Get with Microsoft Dynamics Business Central Insights?  Microsoft Dynamics Business Central is a cloud-based ERP and CRM providing the most accurate insights. It offers all the basic and advanced tools your SME needs to level up in a competitive market.   This Business ERP can be customized as per your business with linked applications like Power BI. After Microsoft Dynamics 365 Implementation, you have a scope of:  Boosting client and customer engagement.  Acknowledging customer requirements while keeping the data safe.   Boosting Customer Interactions while reducing turnaround times.   Increasing the number of product launches on time.   Finding new opportunities to develop and sell a new product.   boosting customer retention rates.   Declining overheads.   How to Make More Profit with Customer Insights?  If used wisely, customer insights can bring tremendous growth potential to your small-to-mid-sized enterprise. Some of the strategies to bring more profit are:   New Product Development  Customer insights play an important role in product development. You must carefully analyze your previous customer interactions and take note of important aspects. You can also get their feedback on your existing services and find new ideas to develop new products. Or instead of manually doing so, you can use Power BI Service powered by Microsoft Dynamics Business Central which extracts data from all the touchpoints, filters it, and creates actionable and insightful reports. This is a much faster, easier, and more accurate alternative to those traditional methods.   Existing Product Improvement   Being critical for your existing product’s development needs, you can and must collect customer feedback. You can use Business Intelligence Tools to analyze feedback and find common errors. Or you can simply perform this manually. It is recommended we use a Business ERP like Microsoft Dynamics Business Central which can do the entire process on your behalf within minutes.   Improve Customer Support  Going deeper into your customer interactions can lead you to a trove of opportunities to boost customer support. You can look for the following:  Areas to enhance resource allocations – there could be sometimes of the day when you are either overstaffed or understaffed. This happens a lot in the hospitality industry.   Areas where you need to train more – sometimes the customers are not handled appropriately by executives, and you need to train them to do better next time.  Areas that require more Self-serve options – customers can land on a page where most asked questions are answered.   With customer insights at hand, your management team can make necessary improvements that lead to either increased sales or overall efficiency.   Improve Customer Communication   Customer insights are a wonderful way to spot customer-business communications gaps. Do your customers know all the channels to connect with you? Just because you have mentioned it in your newsletter, does not mean the message is through. Use customer insights to find other aspects your customers are unaware of. You can engage your research team on the project or use Microsoft Dynamics Business Central for more accurate insights automatically.  Generate Customer Reference   You can also utilize that knowledge more directly to expand your business if you don’t need or want to ask the clients you know are delighted with your service for reviews, testimonials, or case studies. How? Simply by incorporating a procedure whereby you ask contented consumers whether they know of anyone else who might take advantage of your services.  You can say that since your company’s growth depends on word-of-mouth, you would appreciate it if they could forward this request to a couple of their contacts or even make an introduction.  Insights play a huge role in making a business grand. It shows how well you serve your customer. Although insights are a bit undervalued, they still hold a massive impact on how your customers see you. There are multiple ways you can use them to make impactful strategies. You can extract insights manually, but it’s not recommended as it’s very time-consuming and prone to errors. You should instead look for a more accurate and faster solution like Business Intelligence Tools derived by Microsoft Dynamics Business Central.   If you are looking for Microsoft Business Central Support or Microsoft Business Central Partner, you can Contact Trident Information Systems. We are a D365 Gold Partner and LS Central Diamond Partner. With our experts, we have helped various ventures grow exponentially. If you want to expand your small business, Contact Us Today!

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