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How to Spot the Right Technology for Your Steel Manufacturing Plant?   

Steel Manufacturing /

As a steel manufacturer, you would have seen cut-throat competition in the industry. Customers demand good quality steel products fast and hence there is now a bigger emphasis on more valuable client involvement. Steel manufacturers these days are seeking refuge in technology. Many have even started adopting Steel Manufacturing ERP. Customers expect more from brands than simply basic deals, and demand for specialized goods and services has grown. To achieve these expectations, there should be fast-paced organizations to predict demand. Industry leaders may opt for suitable Steel Fabrication Software to ease their burden.   Dynamics 365 Manufacturing ERP Software is an end-to-end cloud-based platform with nine specific business apps that aid businesses in increasing visibility, enhancing efficiency and flexibility, and cutting expenses. This Steel Manufacturing ERP also supports enterprises by giving them useful insights from their data thanks to its strong AI, essential business intelligence, and collaboration features.  Every data of yours is combined into one consolidated solution with an adaptable, affordable AI-powered system. It enables you to generate consistent and demonstrable gains in day-to-day operations by streamlining inventory management and scheduling procedures. You may identify issues and find solutions more quickly by utilizing the Internet of Things (IoT), which helps to further increase operational effectiveness. Scheduling, production orders, and dispatching may all be automated. And the use of predictive maintenance can save expenses even further.  Greater Visibility into Your Supply Chain   If you are attempting to increase supply chain profitability and productivity, you can effortlessly connect all of their supply chain data and view their operations with Dynamics 365 Supply Chain Management. Manufacturers may acquire insightful knowledge by having a full picture of their supply chain operations with real-time data. This Steel Manufacturing ERP may strengthen its competitive edge through better insights, increased visibility, and a quicker time to market by taking a more customer-oriented strategy.  Robust Manufacturing and Production   This Steel Fabrication Management Software enables dynamic administration of manufacturing orders together with cutting-edge technologies for managing warehousing and logistics. It is simple to keep track of production orders and guarantee prompt delivery. Additionally, there is no requirement for being present on the factory floor because the complete manufacturing process may be managed remotely. Additionally, it makes it possible for a more agile production process by enabling data sharing across the firm and reducing administrative duties. Employees on the factory floor have access to all the real-time data they require to monitor the process and guarantee an effective, high-quality manufacturing process.  Accelerate Time for Market and Innovation Organizations may explore bigger innovations while maintaining top-notch customer service with a better understanding of their product and consumer demands. Using sensors on equipment, for example, you may instantly spot any flaws or inefficiencies and utilize this information to optimize future operations. This is possible thanks to IoT. This data-driven methodology allows for quicker innovation and shorter time to market.  Manufacturers may now provide extra services like remote monitoring and preventative maintenance as a result of mobile devices, cloud-based apps, and the growing IoT. You may swiftly and affordably fix any issues that could develop with the use of mobile tools and data, which are readily available.  Finite Loading and Optimized Production   Production work moves along at an even and effective rate thanks to finite loading. Utilizing Dynamics 365 Manufacturing ERP Software, demand-based production scheduling is simple. This Steel Manufacturing ERP anticipates the appropriate stock levels with a thorough understanding of the whole supply chain and may even suggest alternatives when certain goods aren’t in stock. Machines may be watched round-the-clock and any faults that develop can be fixed remotely with real-time insights into performance and use. With automated business operations, optimal resource allocation, higher income, and constant availability, it gives enterprises a competitive edge.  Business-Specific Customization   Increasingly digital manufacturing technologies are now accessible, ranging from cloud storage to IoT sensors. Manufacturers may take advantage of automated digital solutions such as Microsoft Dynamics 365 for Finance and Supply Chain to help them optimize common problems like inventory tracking, quality control, and maintenance through digital transformation with Dynamics 365.  Technology plays a huge role in upgrading your steel manufacturing plant. Having a Steel Manufacturing ERP like Microsoft Dynamics 365 provides all the tools and features you need. If you are looking for the implementation of Manufacturing ERP Software, you may contact Trident Information Systems, a Gold Microsoft Dynamics 365 Implementation Partner, and LS Central Diamond Partner.  

How to Spot the Right Technology for Your Steel Manufacturing Plant?    Read More »

Restaurant Management Software

How to Enhance Customer Experience at a Restaurant 

Restaurant Management ERP /

Customer service is the core focus of any hospitality business: Be it a dine-in restaurant, or a cloud kitchen, customers are a core center. Your services decide the success or failure of your restaurant, in which technology plays a vital role. Because of this many restaurant owners prefer Restaurant Management System to help them enhance their customer services.   According to Denny Meyer, the famous restaurateur, we are living in a service economy. We don’t pay $5 for a cup of coffee at Starbucks, but for the customer service that comes along.   Industry Leaders are aware of the importance of customer service. According to a survey by Catalyst, all the 200-person panels disclosed that enhancing their customer service by the end of this year is their goal.   Enhancing customer services effectively is possible if you point out the hurdles and work on them such as:   Difficulty in Understanding Customers  Success doesn’t come easy. Out of 200-person panels, about 46% revealed that it is hard for them to understand market trends and their customers as a whole. They can not segregate their customers into groups to target the right strategy. The rest said they do not have relevant customer data to form strategies and those who don’t know how to use that data to their advantage.   It is crucial to understand your customers well or you cannot cross-sell and upsell products. How will you deliver the service your customers expect if you don’t know when, what, and where an item was purchased and what possible factors driving those sales. It’s smart to implement a Restaurant Management System which gathers customer data and shares meaningful insights. One such CRM Software for Hospitality Industry is LS Retail Hospitality Software.   Is Your Current Restaurant Management System Enough?  One of the most common reasons for lack of visibility is the inefficiency of the technology a restaurant uses. Most of them prefer to have disparate systems for different purposes; separate software to manage finances, different software for taking orders, and a separate Restaurant Management System for loyalty programs too probably.   This approach not only is time-consuming, but it is very complex too. When you have so many applications working separately, it gets hard to achieve real-time visibility.   The only solution is to implement a unified Restaurant Management Software such as LS Retail ERP. It ensures real-time visibility into your business.   Get a Unified Restaurant Management Software for your Business   When you use the same platform to manage all your KPIs, you also get all your data managed within the same space. You don’t need to waste your time collecting and arranging data to extract meaningful details. However, this is not the case with a unified Hospitality Management System Software. All your online and in-store data is present on the same platform that you can access without any hassle.   With accurate data, you can easily identify your customers according to their last visit history, what they purchased, how much they rated your restaurant, or through which channel they tend to eat more. Overall, it provides a 360-degree view of your different customers.    This type of information helps develop excellent strategies based on current trends and your customers’ purchase history. For instance, you can track your customer’s order history and offer personalized menus as per their preference. Or you can create an offer they cannot resist. You can make them feel special with white glove services. For example, you can check if it’s your customer’s birthday and offer a special dessert to make them feel special. Or you can offer them a promotion you know they can’t refuse because it has been crafted just for them.   Not just that, with a Restaurant Management System like LS Retail Software Solution, you can optimize AI-powered analytics and reporting to find patterns throughout the vast data available. You can even make exact predictions about consumption and automate replenishment to save time. The best part is that this technology helps cut waste; you avoid overstocking and understocking.   Many restaurant Businesses are opting for Restaurant Management systems like LS Retail Software Solution due to their many benefits. This CRM Software for Hospitality Industry   Ensures all your data is stored, managed, and protected in one place i.e, Azure Cloud. It is suitable for every restaurant type. If you run a cloud kitchen, it will be the best Cloud Kitchen Management Solution.   For LS Retail Implementation, you can contact Trident Information Systems. With 20+ years of providing restaurant management services, we are now a Gold Microsoft Dynamics 365 Implementation Partner and LS Central Diamond Partner. Our dedicated team of professionals is at your service 24/7.  

How to Enhance Customer Experience at a Restaurant  Read More »

Retail Management Software

This is How adidas Maintained its Status as a World Class Brand with LS Retail   

Retail ERP Software /

Founded in 1949 by Adolf Dassler, this German multinational corporation has become the largest sportswear manufacturer in Europe and the second largest in the entire world. It is also the holding company for the adidas Group, which holds around an 8% stake in the football club Bayern Munchen and Runtastic, an Australian fitness technology company. As the business expanded even further, they realized the incapabilities of their current Retail Management Software and browsed through other options. Eventually, they decided to employ LS Retail, a unified Retail Software Solution. There was a sense of familiarity between both i.e., LS Retail and Adidas. Both have been reinventing the shopping experience for multiple decades.  Both companies share a matching perspective of the future of retail, one where technological change will massively impact customer services. Today, adidas implements LS Retail solutions in about 1400 stores and 4800 POS (point of sale) across the world.   What Drove adidas to Choose LS Retail?  Adidas couldn’t agree more with LS Retail’s Omni channel approach. This Retail Software Solution is working day and night to boost personalization and mobility. From customized product recommendations with AI technology to stock management via handhelds.   Adidas can offer a world-class shopping experience because LS Retail works in the background day and night, meeting all their needs. It helped adidas accomplish its goals and optimize its operations with the following advancements:   Consistent System Enhancement: This Retail ERP Software allows multiple releases every year.   Up to-the-Mark Efficiency: Easy basic staff training with self-explanatory menus.   Understanding of Deep Process: LS Retail IT team assisted them to understand the business environment.  Release Prioritization: This Retail Business Management Software prioritizes releases from a global retail POV.   Massive Customizations: They availed themselves of high-level customizations.  High Flexibility: With this Retail Execution Software, adidas could quickly and easily meet market changes and requirements.   High-end Support: With the LS Retail team, they experienced open, honest, and fact-based discussions which helped achieve faster results.   The Ultimate Benefits of LS Retail Management Software?   Thanks to LS Retail Software Solution, today, Adidas can manage its business more efficiently and provide better customer services with the help of:   Auto-replenishment Capabilities: what was once a manual process is now automated.   E-commerce Integration: Customers can go to the official website of adidas to check the available items in-store.   Real-time Inventory Check: In-store employees can easily check available stock in real-time using handheld devices.   Stockroom Requests: Staff can easily use the inventory app with this Retail Management Software on mobile POS and share item orders to the list. The order is then picked up by a different staff member and the item is taken to the shop floor, to their customers.  Training Mode: Adidas did not have to worry much about training their staff as shifting between training and normal mode on the POS was pretty easy and allowed them to train their staff effortlessly throughout daily operations.   Effective Compliance: Adidas could apply different customizations to comply with fiscal, legal, and local necessities. For example: creating certain invoices they knew they would need to show to the local authorities.  Senior product owner Nabila Rahim says that the company looks forward to unlocking new opportunities such as LS Electronic Fund Transfer (EFT) Software Solution – LS Pay. She also said that they were focusing on eCommerce, but they need to make sure their customers have a seamless retail journey as well.  Adidas aspires to establish standardization and harmonization. Speeding up development is the immediate value they focus on. They are rest assured that whatever sudden change hits the market: be it a pandemic, or whatever else, they believe they will quickly adapt to the changes.   Nabila Rahim is very happy with the outcome of this collaboration. If you wish to implement this Retail Management Software, you must look for a promising partner. Trident Information Systems is a Gold Microsoft Dynamics 365 Partner and Diamond LS Retail Implement Partner. With a robust record of accomplishment for over 22 years, we have managed to gain big brands as our most loyal clients. We are based in India, Africa, UAE, and the Middle east. For further information or a demonstration, you can contact us.  

This is How adidas Maintained its Status as a World Class Brand with LS Retail    Read More »

Machine Vision Inspection

Get Three times Better Quality FMCG Production with Vision Inspection System  

visual quality inspection /

Are you an FMCG manufacturer? How fast can you produce good quality products? If you need a solution that ensures faster production with enhanced quality and greater ROI (Return on Investment), you must get a Machine Vision Inspection. You must be facing tough competition in the market. Fast Moving Consumer Goods are the fastest-selling and low-profit margin covering goods. Hence, you must stand out in the market.   Manufacturers that are still relying on human efficiency to inspect goods need a serious technological shift, or they will fall back into the line. Traditional Defect Detection System may include low digital involvement and high human dependency, whereas, in the case of Manufacturing Inspection Software, there will be low-to-no human interference.   Traditional methods are prone to a good sum of challenges such as:   Human dependency.   Lack of consistency due to different perceptions of humans.  Time-consuming inspection methodologies.   Often a poor-quality product may pass through the conveyor belt.   The production process may be hampered due to the absence of employees.  Conflicts among workers.   Too much rush on the floor space.   There are so many disadvantages to traditional inspection methods, and you will bid farewell to them once a Visual Defect Detection System is installed.   Find a Machine Vision Inspection for Your Business  There is a ton of Machine Inspection System in the market, but you must choose smartly. Look for the one which offers AI (Artificial Intelligence) integration such as Vision Inspection System by Trident Information Systems. Furthermore, various reasons encourage infusing technology with your production environment:   No Human Interference  In Visual Defect Detection, you do not need human interference, as everything is done using machines. With AI technology, you do not even have to make consistent modifications, the system can work perfectly in a similar environment. With no human interference, you can also expect to witness even fewer conflicts among floor space.   Free Floor Space  Handing over everything to the machine, you can free up a lot of floor space and let your staff roam freely when necessary. Employees won’t bump into one another and cause disturbance in the flow. Shifting goods from one space to another becomes even easier.   Consistency of Work   The machine offers consistency in work and encourages a smooth flow. Even if some staff is missing, the operational flow remains smooth. Humans may miss identifying a different spectrum of color, but Machine Vision Inspection can’t miss it. You get the same inspection quality as it is managed by a single software. However, you cannot expect the same from human Manufacturing Defect Detection.  Increased Profit   Expect an impressive return as a Machine Vision Inspection can help you achieve it. With better quality products in half time, you are going to catch fat clients. Become the leading FMCG producer in the market and enjoy a thick profit margin. Producing faster and excellent quality products will grab the buyer’s attention and you will in no time become their first preference.   Faster Reporting   A worker may delay reporting to you about the defective piece, but the machine won’t. It will flash an error in front of the person concerned. With faster reporting, you will only allow the ideal product to move ahead. This is an essential step in creating goodwill.  Competitive Edge   With an AI-integrated Machine Vision Inspection, the user gets a competitive edge. It spots defects straight on the conveyor belt with no human interference. Flexibility is in the genes of AI; it detects defects in a similar environment with no additional modifications. It gives you a competitive edge and ensures you are way ahead in the competition.   How Does Vision Intelligence System Detect Defects?  The Vision Intelligence System will help you detect even the smallest and hard-to-get-at-once defects such as:   Small unwanted components: such as small animals, insects, stones, dust, weed, leaves, plastic, and so on.   Color spectrum: It ensures the product is in the correct spectrum and doesn’t look odd.   Barcodes: It checks if the barcodes are properly printed and if there are no errors.   Labels and logos: It make sure your labels are printed accurately and the logo is situated in the right place.   Adhesion: It will immediately spot any tearing or breakage in the packaging.   Capping: It makes sure all the bottles are capped properly and none of them are loose.   Trident Information Systems have designed Vision Intelligence System considering manufacturer’s grievances and how we can push them ahead in the market competition. With a dedicated team of experts, we have managed to accomplish a robust track of accomplishments. You too can implement this Machine Vision System and see the results for yourself. Contact us for further information or a demonstration.  

Get Three times Better Quality FMCG Production with Vision Inspection System   Read More »

ERP for Manufacturing

This is How a Taiwan’s Leading Fastener Brand Threefold Their Profit with Digital Transformation  

Steel Manufacturing /

Founded in 1986 by Thompson T.H Chang, Anchor Fasteners enabled digital transformation to produce excellent quality fasteners and reduce downtime. They leveraged the benefits of Dynamics 365 ERP for Manufacturing and Microsoft Azure IoT, and other data services to boost their OEE (Overall Equipment Effectiveness) by 15%, the machine utilization rate by 12%, and cut downtime by about 17%. It immensely aided them with improved production efficiency and yielded more orders.   Fasteners are sometimes unnoticeable. However, they still manage to hold an aircraft together. Anchor Fasteners manufactures a wide range of high-quality fasteners and broadens product lines for the bio-medical and auto sector with time.   The company is based in the Ganeshan district, at the central location where Taiwan’s fasteners are primarily manufactured (about 70%). With their unique capability to forge cold, they have boosted 30% of the product’s agility and provided outstanding products to their customers.    Chang’s vision has come to life which is reflected in the company’s sales. Today, Anchor Fasteners’ main revenue comes from foreign exports and supplies the most expansion of river nuts and bolts in Asia and Taiwan.   The Moment Where Anchor Fasteners Witnessed the Industry Transition and Desperately Needed ERP for Manufacturing  Taiwan counts exporting fasteners as the primary economic driver and is highly driven by foreign exchange rates and overall market conditions. With increasing competition and rapid global changes.   Chang found lucrative economic opportunities in the auto segment and turned to it in the year 2000. Auto fasteners occupy half of their production. Anchor also invested in optical inspection technology to increase yield.   Another major shift in this business was to set foot in the Vietnamese market. Since 2004, Anchor has been producing fasteners for scooters. Investing in magnesium alloy products also allowed them to enter the bike industry and capitalize on their light metal needs.   Chang has seen challenges and opportunities throughout this time and was resolute to bring the whole industry forward. After facing the growing competitive threats from China and Vietnam, Chan focused on strengthening their technology to get a competitive edge in the industry. They started researching and preferred to choose ERP for Manufacturing. After considering various factors, Microsoft Dynamics 365 was the most viable choice.   COVID-19 Accelerated the Business Transformation of Taiwan’s Fasteners Industry COVID pandemic hit the fastener industry hard in Taiwan. In 2020, Anchor Fasteners had to encounter a series of hurdles such as last-minute orders, currency appreciation, an increase in the price of raw material, logistics and workforce shortages, and so on. The business then decided to upgrade its business model with ERP for Manufacturing and considered selling 92% of its produce abroad. Eventually, this transformation became more of a necessity than a choice.   The general manager of Anchor Fasteners Pi-Feng Chu describes Chang’s involvement with the company as a series of marketing and product strategy shifts and using digital transformation for an internal upgrade.   Azure Cloud Transformed Their Journey of Productivity  Azure Cloud transformed how they operate their business. With so many uncertainties around, they still managed to take a data-centric approach. Personalized their solutions and most importantly gained complete visibility across their end-to-end supply chain. They further blended productivity apps with intelligent manufacturing cloud services and security to upgrade their work and optimize their workforce. With handy technology like this, they could easily fill labor gaps.   Moreover, they even managed to make stronger relationships with their customers than their competition in the market with the help of Azure Cloud. They also analyzed upcoming threats and customized technology to become futureproof using IT, OT, and open scalable and trustworthy ideas.   Their service resilience and profitability with intelligent supply chain planning and execution witnessed an improvement. Further, they could create new business values and sustainable practices with connected products even during times of uncertainty.   Just like Anchor Fasteners, many other manufacturing businesses have benefited from Dynamics 365 ERP for Manufacturing and Cloud Azure Services. If you want to experience exceptional services that streamline your business and boost your profit threefold, you can Contact Trident Information Systems. We are a Gold Dynamics 365 Implementation Partner and Diamond LS Retail Implementation Partner. 

This is How a Taiwan’s Leading Fastener Brand Threefold Their Profit with Digital Transformation   Read More »

ERP software for eCommerce

Keep These Things in Mind Before Starting an Online Store. 

Retail ERP Software /

The online shopping trend changed drastically in the year 2020. In the one hand, where overall retail sales failed, eCommerce sales grew by 28%. Those who still have little or no online presence must consider having one. ERP Software for eCommerce can help you with it. Retail Management Software like LS Retail provides a set of tools and functionalities you will need to run a successful eCommerce business. In addition, online retailers have to keep a few things in mind when they plan or structure their online stores.   It is not enough to just have an online presence. The retailer must be aware of the trends restructuring the industry. Other factors will make or break your eCommerce business. Online stores indeed enjoyed a boost in sales but there are struggles nobody talks about:   Inability to identify trends.   Irrelevant product suggestions to customers.   Failure in upselling and cross-selling.   Lack of visibility on inventory.   Delivery issues.   Purchase and return disturbances.   Irrelevant offers   Lack of customer interaction tracking.   Disparate systems add to complexities.    Before commencing an online business, retailers must get technology that complements their needs. LS Retail ERP Software for eCommerce helps manage every eCommerce-oriented activity on the same platform and delivers benefits attached to it. Additionally, we have gathered a few things that retailers must keep in mind before commencing an online business.   A Hassle-Free Customer Experience with ERP Software for eCommerce  Customer expectations from these online platforms are structured by the smooth and customized experiences that leading eCommerce markets provide. Asos, JD.com, and Farfetch are among the top digital stores. They have already set high standards but the one that is worth reaching is that more than 80% of customers state that they will pay more for excellent customer service. Several studies have found that customers impulsively purchase another item when they have a more personalized experience.   However, failing to do so will have some serious repercussions. Online stores may start losing customers if they fail to compete with other eCommerce businesses in terms of customer services. Therefore, robust CRM in Retail is imperative.   Allow seamless shopping experience across all the channels  Research by Google states that more than 95% of Americans switch their mobiles with their computers in one day. Hence, buyers may commence shopping from their desktops and end up paying from their cell phones. Some shoppers may start searching for products online and purchase them from the shop. To keep up with the dynamic customer demands, eCommerce retailers need ERP Software for eCommerce. LS Retail Software Solution encourages omnichannel services. HBR reports that during the pandemic about three out of four customers who tried BOPIS, curbside pickup, or delivery state that they want to continue to experience these services even after the pandemic ends. Thus, it is imperative for retailers to connect their online and offline platforms in terms of prices, items, customer profiles, offers, and carts.    Respond to Market Shifts by Using Flexible Pricing and Promotions   In the past few months, we have witnessed how market conditions and customer preferences can shift overnight.   According to a study by McKinsey, shoppers have become more promotion conscious and always have an eye on the best deals available. Therefore, the retailers must frequently re-evaluate their assortment and category vision, and test the latest product spanning, also the fresh mechanics of promotions.   A CRM for eCommerce will provide the necessary insights to react fast to a suddenly changing market environment. Retailers can track consumer demand change and reprioritize their portfolios accordingly.  Reward Customer Loyalty  There are good reasons to reward customer loyalty. According to a study from Invesp, it is harder to attract new customers than to retain existing buyers. Hence, it makes sense to treat VIP customers as kings. As said by StiboSystems, 75% of the customers are willing to purchase twice from the same brand after receiving an incentive.   Encouraging frequent purchases is one of the reasons but not the sole reason. ERP Software for eCommerce supports loyalty schemes that help you to extract customer data and understand their spending habits and preferences.   Personalized Experience for Each Customer   Apart from calculating your success, you can use data to deliver precision marketing. For instance, you can identify the customers who were once your regular buyers but now have not bought anything in the past six months. You can send them coupons and discount vouchers to entice them to return.   You can also use ERP Software for eCommerce to create campaigns to increase cross-selling. You can see how many buyers are purchasing suits but not shoes. Group them and create a campaign encouraging them to try different product lines.   If you are looking forward to implementing LS Retail ERP Software for eCommerce, you can Contact Trident Information Systems, a Gold Microsoft Dynamics 365 and Diamond LS Retail implementation partner.  

Keep These Things in Mind Before Starting an Online Store.  Read More »

Restaurant Management System

How Does a Unified Platform Transform Your Restaurant Business? 

Restaurant Management ERP /

To run a successful restaurant business, it is critical for you to provide excellent services while cutting costs. In worst-case scenarios, your hard work can go for nothing when you are not supported by suitable technology. Having a suitable Restaurant Management System plays a critical role.   Restaurant owners are inspired by seeing retailers making double profit with unified Restaurant Management Systems and hence decided to replace their loosely connected system with a platform providing all the business essentials at the same time.   They are now witnessing tremendous benefits that come by. Having Hospitality ERP Software and connecting all systems under the same umbrella provides more convenience and accuracy while saving a ton of your time. Yet some of them are confused about whether they should consider a Restaurant Management System or not.  We have compiled five reasons why you should get one as a restaurant owner:  Ditch Those Disconnected, Error-Prone Processes with Restaurant Management System  A few years ago, restaurants had to manage their operations with disparate systems which consisted of a separate billing software, a kitchen management system, vendor management, a reporting tool, business intelligence tools, and probably a few more restaurant management systems. No matter how advanced the system they would use, they still had to work on multiple systems which became prone to human errors.  However, this is not the case anymore, as they can optimize a Hospitality Management System Software that consists of every restaurant management essential on the same platform. Since everything is managed by one system, the data is also collected and processed in the same way. Therefore, they no longer need to depend on different Hospitality Software to extract information.  Get a Single Vision of Truth   Your business would witness a difference if all the departments of your restaurant were able to access the same data across the business. With LS Retail ERP it is possible that all the data is collected, stored, and processed in the same system, hence guaranteeing its accuracy and credibility. You and your staff can access the same information at the same time without having to phone one another for a certain report.   One fine example is Nik bakers, a cafe chain based in Northern India. They struggled a lot with accessing reliable data when needed due to their dependency on multiple systems. As soon as they switched their approach to a unified Restaurant Management System, they could see a difference.  Enable Updated Information to Your Guests   In various surveys, it has been noted that people agree to pay more for better services. This is especially important for an industry like Hospitality where customer experience is a priority. A unified Restaurant Management System ensures managing menus, prices, and offers centrally while synchronizing data at the same time.  CRM in Hospitality Industry collects data from different touchpoints and provides an insightful report depicting where the services can get better, how the discount mechanism should improve while also helping create loyalty programs. This is an absolute platform for restaurant owners to know their customers and provide them with customized services.   Hospitality ERP Software can ensure that customers feel welcome and heard. It allows connecting with your customers on an emotional level.    Deal with Just One Vendor   Having different systems is a pain and having to maintain them is a greater pain. You might have to contact different vendors in case more than one of your systems faces issues.   However, this is not the case with a unified solution where everything is available on the same platform, and you only rely on the vendor. The service provider only is responsible for your system’s maintenance and updates. For instance, LS Retail Software Solution enables the latest updates twice a year while ensuring you work on the latest version.   Do Not Spend Too Much Time on Staff Training   The hospitality industry experiences the maximum staff turnover throughout the business and having to train inexperienced staff constantly is a very time-consuming affair. Imagine you are training inexperienced staff for different systems across the business. It will eventually become a painful process.   However, you only have to train your employees once, even if they have to change shifts, they will still be able to manage in different sections.   With LS Retail’s Restaurant Management System, you can unify every business aspect under the same umbrella. This CRM Software for Hospitality Industry eventually helps enhance communication among employees while streamlining business processes. For instance, orders are automatically sent from the POS to the printing stations or KDS (Kitchen Display System) (Kitchen Display System) in the kitchen, saving your front office employees enough time to welcome more customers. If you are looking for LS Central implementation, you may Contact Trident Information Systems. We are a Gold Microsoft Dynamics 365 Partner and LS Retail Diamond Partner.  

How Does a Unified Platform Transform Your Restaurant Business?  Read More »

NAV to Dynamics 365 Business Central

Surprising Benefits of Dynamics NAV to Business Central Upgrade for Your Business!   

Uncategorized /

Microsoft Dynamics 365 has conquered the market’s throne. Microsoft team works day and night so you can operate your business using smooth, agile, and flexible services. It plays a massive role in a business growth journey. It keeps launching new updates every now and then to keep its users with the latest technology. It launched a new upgrade in 2018; NAV to Dynamics 365 Business Central. The new technology provides more robust features, tailored tools, and agile services. It didn’t even take long to become SMBs’ top Enterprise Resource Planning choice. Apart from its features, one of the major reasons why it is mandatory to get a NAV to Dynamics 365 Business Central upgrade is the end of Dynamics NAV Support.  While the most recent NAV versions are still in mainstream support for a while, older versions are already out of support. Furthermore, the currently available versions’ support will soon end by January 2023. Plus, all upgrades will no longer include general advancements and new technologies.   Despite this, many businesses still prefer to use the NAV version, they fear inconvenience. However, after NAV to Business Central Upgrade, it should not even be the last thing you should worry about. Dynamics Business Central is way more convenient than its former version. It supports:   Custom Adaptability.   Advanced Mobile Access.   App Integration.   Smooth upgrades.   Reporting Capacities.   Affordability.    Let’s discuss in detail how Dynamics NAV is Different from Business Central.  Dynamics NAV v/s Business Central   Microsoft Dynamics developed NAV under the ERP (Enterprise Resource Planning) suite to provide a complete management ecosystem to SMBs, and it benefited them. This product could be operated on premises.    The main difference between Dynamics NAV and Business Central is not in the main body or its tools, but in the platform that both uses. Dynamics NAV could be operated on-site and be hosted on the local servers, whereas Business Central is Hosted on Microsoft Azure Cloud. Business Central enabled all the tools present in its NAV version which have been redesigned to provide more fluidity in the operations.   NAV to Dynamics 365 Business Central is an upgrade that comes with:   No Silos: You can unify your operations and simplify your workload. Apart from automating tasks, and integrating tools such as Office 365, Business Central improves the overall efficiency of your business.   Evolution: Having ERP on the cloud opens tremendous opportunities to test its flexibility. With Azure, you can extend its features to suit your business benefits.   Includes Crucial Data: You can access crucial data anytime and get real-time analysis to help you form critical decisions, such as improving the overall efficiency of your business.   Exactly What Benefits does NAV to Dynamics 365 Business Central Upgrade Offers?  Business Central has proven itself to be a worthy upgrade by Microsoft. Given below are the benefits of NAV to Dynamics Business Central Upgrade:   #1 You Are Always on the Latest Version, with the latest tools   Upgrade NAV to Dynamics Business Central as it offers a modern interface with the latest products, hence making the system easy to use. All the upcoming developments by Microsoft Dynamics 365 platforms, so a NAV to BC Upgrade will ensure you have all the latest features. Running your Microsoft Dynamics Business Central also ensures you have the latest security features and capabilities which could protect your data from external threats such as viruses, data thefts, malware, etc.   #2 You can be on-premises or on the Cloud; Whatever You Prefer.    NAV to Dynamics 365 Business Central comes with a choice of running your business on-premises or on the cloud. Our consultants can help you determine the best solution for your business. In addition, you may even find the monthly subscription model working the best for you.   #3 Industry-specific Applications at Your Service   With NAV to Dynamics 365 Business Central upgrade, you can claim various add-on industry-specific features. This will make your system tailored to industry needs. Apart from providing additional benefits to a business, it also takes care of its future needs.   #4 Seamless Integration with Microsoft 365  Business Central offers seamless integration with tools that you are already using, such as Office, Teams, and Outlook. Having complete integration of your workflow ensures better coordination and streamlines operations. The chances of errors become null, and you immediately see a boost in your business efficiency.   No doubt, Dynamics NAV has helped various businesses achieve doubled business efficiency, but it is time to go to a better version. NAV to Dynamics 365 Business Central upgrade ensures you automatically have the latest tools, enough flexibility, and agility to claim threefold efficiency at low costs. If you are looking forward to Upgrade Navision to Business Central, you can Contact Trident Information Systems, a Gold Microsoft Dynamics 365, and LS Retail Diamond Implementation Partners. You can rest assured with a brand existing for more than 20 years. 

Surprising Benefits of Dynamics NAV to Business Central Upgrade for Your Business!    Read More »

Restaurant Management System

Tricks Famous Restaurants Use to Instantly Improve Their Customer Services. 

Restaurant Management ERP /

Do you want to improve your customer services in an instant? Do you want to draw new customers and gratify the current customers more? Do you want to have a monopoly over their loyalty? If your current Restaurant Management System is unable to provide you with the efficiency you need, this blog will show all the ingredients you need to upgrade customer services at your restaurant.   Did you know, customer experience is the major factor that derives from a restaurant’s success? People don’t pay $5 for just a cup of coffee at Starbucks but for the services. Danny Mayer, the famous restaurateur, revealed in the “How success happens” podcast that customer service leads to a restaurant’s success. For instance, you may shift to a Hospitality ERP Software that supports a POS System which allows multiple payment modes, and self-payment option and see the menu by just scanning the code; everything is packed with faster services. Other restaurants may not even consider this option due to various reasons. Hence you are way ahead of them.   Even the industry leaders cannot agree more with it. In a recent survey from marketing agency Catalyst, most IT leaders and CIOs in the restaurant and retail industry disclosed that the center of their strategy is promoting customer satisfaction via services. They also believed that the best way to get deep insights into your customers is to invest in an agile CRM Software for Hospitality Industry.    Catalyst interviewed 200 person-panels and found that about 46% of people aim at improving their customer services by the end of this year. While 31% prioritize adjusting their services to market trends while keeping customer behavior, desires, spending patterns, etc. in mind. The rest said they were focusing on improving the services they served their customers. Their Restaurant Management System plays a crucial part in supporting their strategy. If it fails to support them, they will shift to a better Hospitality Software in a heartbeat.   Thus, customer service is the key. This blog reveals all the secret tricks which some of the renowned restaurants like Haldirams and Papa John use to instantly improve their customer services!   Focus on an All-in-one Approach with Unified Restaurant Management Software  Many restaurants run different systems for different purposes and don’t even realize how much it eats their time and resources, and how they could have invested this time to improve their services. By using different software for ERP and CRM, you are unnecessarily engaging your IT team. Big restaurants don’t waste their time on managing software. Rather, prefer a unified software such as LS Retail ERP which packs CRM along. They don’t even fuss about updates as they happen automatically without disrupting business operations. Their IT team focuses on developing custom solutions using a Restaurant Management System to support smoother and better quality customer services.    Analyze Customer Data with the Right Tools to Create Strategies that Attract  One of the biggest challenges restaurants come across is their inability to understand their customers. In the Catalyst survey, 49% of respondents said that understanding their customers is the most challenging part, the rest said they had no access to their customer data, and those who had couldn’t understand how to use them. It is necessary to incorporate agile features like Business Intelligence into your Restaurant Management System, so you can draw customer data and create actionable and insightful reports out of it.   Famous restaurants know what their customers want and how they can pursue them. They don’t create strategies randomly. They use tools that tell them exactly what their customers want and what might attract them. Haldirams and Papa Johns also use Power BI, which automatically comes with LS Retail Software Solution, to understand their customers. They just installed LS Retail POS in their restaurants and let the technology store process every transaction they make with their customers. They later accessed dashboards and reports which tell them precisely what their pattern is so they can carefully strategize their services.   Pay Attention to Your Technology   Successful restaurants are always on the latest technology. They prefer to use a unified technology that does not need much of their attention. They leave their maintenance responsibilities to the service provider.  Where your competition uses the latest technology, using outdated technology can also push you back into the line, so be mindful of the version of technology you incorporate into your business.   If you are wondering which Restaurant Management System will bring the best in your business, it’s LS Retail Software Solution. It is one of the best Restaurant Management Systems which provides everything you need on the same platform. In addition, it is hosted on Azure Cloud which ensures data safety and prevents data theft. You will technically never lose crucial data as it backs everything up on the cloud. If you are planning to implement it, you may Contact Trident Information Systems, a Gold Microsoft Implementation Partner, and LS Retail Diamond Partner. 

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This One Solution is Enough to End all Your Cyber Security Concerns! 

Retail ERP Software /

In the previous year, a large UK supermarket experienced a security breach that kept mobile apps and websites down for two days. Due to the incapability of their Retail Software Solution, the business had to turn down deliveries and order processing which not only caused financial losses but also threw them in front of furious and frustrated customers. A piled-up complaint list waited ahead for them on the third day. Therefore, this majorly impacted the processing and goodwill of the company.   Furthermore, being stressed about your security all the time hampers your business potential; you may not even make sensible decisions. You need to focus on other important aspects too such as managing your staff and helping customers at the store. Taking necessary breaks in between is a booster, but what is the point when you can’t even relax?  Cyber security has become one of the major concerns today. Retail businesses especially are at substantial risk because breachers lurk for customer information such as credit card details, customer login credentials, and the list goes on. The security breach comes at an inflated cost; you may end up losing customers’ trust, and sometimes you may also become obligated for a penalty.  As soon as retail business shifts to the cloud approach, they become vulnerable to such attacks instantly. However, being on the cloud is also necessary to stay intact in the competition, so what to do?   Being on the cloud can attract unwanted attention, but there are solutions to it. Opting for high-end cyber security providing services that support retail businesses such as Microsoft Azure Services can provide bank-level security. According to the corporate vice president of Microsoft Azure and Security, Julia White, a few years ago customers refused to shift to the cloud due to security concerns, but now they wish for this because of security concerns.  This blog further elaborates on how retailers can ensure end-to-end security by bringing Retail Software Solution to the Cloud, and which is the most viable option that’s ruling the industry.   Invest in Retail Software Solution with a Secure Cloud Infrastructure  If you are using a Software for Retail Shop hosted on a cloud that is incapable of tackling modern security breachers, you should make a quick shift. The security of any IT infrastructure is dependent on the cloud they are hosting on. Many businesses prefer to host their Retail Software Solution on servers physically located on their premises. But little do they realize that they do not have enough funds and knowledge to beat the ever-evolving security threats.   Cloud business models provide round-the-clock security monitoring, and they also have enough resources to handle cyber security more than the user. Microsoft spends over USD1 billion on cyber security each year which makes them one of the ruling brands in the market. They thwart 1.5 billion overwhelming attempts in a day to make their system dexterously capable of beating 24/7 evolving cyber threats.   Improve Business Visibility   Having your business visibility improved gives you a better sense of security as you can then monitor every aspect of your business and spot potential threats. With Retail ERP Software such as LS Central, you can get a 360-degree view of your business in real-time. Furthermore, it has Power BI, which delivers actionable insightful dashboards. Therefore, you can immediately notice any abnormality happening around you and take necessary actions.   Make Sure You Are on The Latest IT Version   Running an outdated IT version is useless because hackers are getting smarter every day, you need to keep your IT version up to date. Retailers running their business on-premises struggle with updating their system as it is time-consuming and demands costs. However, with a cloud business model like Microsoft Azure, you are always on the latest version. Microsoft updates your entire Retail Software Solution without disrupting the process every other day and launches two updates twice a year for which the user is notified in advance.   Furthermore, according to Gartner, public cloud workloads will face about 60% fewer security incidents than those in traditional data centers. Therefore, whether you are a small or a large retail enterprise, moving to the cloud can be your best decision in cyber security matters.   Choose the Industry Leading Intelligence   Retailers can tap into a wealth of threat security intelligence with Cloud. With the shared knowledge, not only can they prepare themselves for the possible threats, but also let them create tools to tackle the issue better for all.   No matter how advanced a Retail Software Solution you use, you need to back it up with a secured cloud model. LS Central is rated as one of the best Retail Software Solution in the industry and is indeed leading it. Being hosted on Azure Cloud, it becomes entitled to automatic updates, the latest versions, high-end security, and a massive team of IT professionals having their back. If you are looking for LS Central Implementation, you can contact Trident Information Systems, a Gold Microsoft Dynamics 365 Partner, and LS Retail Diamond Partner. Contact Us for further information or a demonstration.  

This One Solution is Enough to End all Your Cyber Security Concerns!  Read More »