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Why Hospitality Industry Needs a Future Ready Technology

This Pandemic has brought a massive shift in the Hospitality industry. The tough working parameters have made it quite difficult for restaurants to sustain their services. The juggle between survival and keeping up with government regulations demand a future-ready Restaurant Management Software to be a must-have for all the restaurants.   Such software embraces sophisticated technology which are pushing their limits to evolve into their best vision. One such software includes LS Central for Restaurants; it broadens up to ERP for Restaurant management, and facilities complete business management in the same platform. It is an excellent Restaurant management software, especially when today’s scenarios have shaken the industry from within.   Current Challenges Faced by Restaurants Covid-19 pandemic has constrained this industry to operate differently and adopt suitable solutions in order to survive. Certainly, there are a few things that no one saw coming: Meeting the Break-Even Point: your break-even point can be defined as the sales covering your operating costs. Like all the businesses, where the CEOs wish for huge profits, restaurants are struggling to meet their break-even point. Keeping up with the sanitation and health regulations: covid 19 pandemic has made customers and staff even more aware of their sanitation and health Off-Premise Dining: the enforced lockdown has labored the dine-in restaurants to swear by delivery sales and take always to meet the necessary returns. Good Restaurant management software can be a huge help. A recent techno mic conducted study has revealed, over 80% of restaurants were prevented from shutting down because of take always and food deliveries. This is believed to be the forthcoming scenario for the next few years. Limited offers and innovative menus: to last throughout the forthcoming years, there is an incredible need to adopt more creativity. Offering certain menus, new offers, and out-of-the-world experiences can draw a great deal of draw diners, especially those cutting on their dining out budget. Advance online ordering system: Restaurants are subjected to strict sanitary guidelines and lockdowns and are expected to remain the same way for quite a while. There is a growing need for contactless home deliveries and online food orders. Overcoming the slow pace in 2021 will have restaurants to have examined all business prospects and aspects again. Restaurants need suitable Restaurant Management Software such as LS Retail for food services to cope with the upcoming challenges. How Can LS Central For Restaurants Help You Combat The Challenges In Hospitality?  There are many technological and non-technological challenges in the hospitality industry, such as the need of using multiple restaurant management software to get different features, back office and front office integration issues, lack of real time data tracking, difficulty in retaining customers and so on. LS Central for Restaurant can help you get rid of them. It is an all-in-one Restaurant Management Software that generates a real-time data report and exhibits the bigger picture of cafes, restaurants, and other food services, integrating activities from the back office to the final customer serving, therefore, leading to excellent coordination. Additionally, you can get the following benefits:   Gives The Ultimate Control Over Your Restaurant Since you can monitor each business activity and access real-time data within the same environment, You can eliminate the excessive expenses on multiple software. It carries out the following tasks: This Restaurant Management Software supervises and administers your franchise and location from the headquarters. Controls recipes, prices, offers, menus, and campaigns centrally. Navigate the performances of your staff and carry out effective communication. Computes real-time costs and revenues, and picks up the latest trends and opportunities. Check up on the real-time reports. Uses Artificial Intelligence to read and predict your customer’s or prospects’ behavior. Scales up your business and helps it grow. Centrally Manage Your Restaurant   Since you can monitor each business activity and access real-time data within the same environment, you can eliminate the excessive expenses on multiple software. It carries out the following tasks:    This Restaurant Management Software supervises and administers your franchise and location from the headquarters.   Navigate the performances of your staff and carry out effective communication.   Computes real-time costs and revenues, and picks up the latest trends and opportunities.  Check up on the real-time reports.   Uses Artificial Intelligence to read and predict your customer’s or prospects’ behavior.   Scales up your business and helps it grow.   Cut Costs and Boost Revenue   With proper assist management measures, you can minimize waste and use your resources optimally with this Restaurant Management Software. LS Central does the following jobs for you:      Accurately price your menu and ensure good returns.  Orders and distributes the appropriate quantity of ingredients. .   Plan out your meals and streamline your ingredient orders.   Automates everything and eliminates mistakes.   Allow Customers to Serve Themselves   Get ready to deliver excellent customer services and draw a broad set of customers repeatedly. This is how it helps your business get a customer boost:      Uses mobile POS on the table and takes contactless orders and payments.   Gives your customers a free hand to customize their meal by removing or adding ingredients of their choice.   Exhibits the exact ingredients and information on allergens at the POS on online platforms and also on self-ordering devices.   Adjusts the price and the menu as per the demand.   This Restaurant Management Software allows your customers to order food online or as per their preferred services.    Loyalty Programs     A loyalty program is a great measure to retain your current customers and also to increase the customer base. A customer loyalty program includes the following:      Prepares a personalized promotion and each guest can get an attractive meal deal  Smartly generates loyalty programs to benefit you and your guests in the shape of returns.   Creates happy hours strategy to attract maximum customers.   Launches various deals and offers according to customer preferences and spending behavior data.    Our Final Words LS Central is one of the best Restaurant Management Software which integrates services like Point Of Sale, Supply Chain Management, Operations, Online Channels, Inventory, and customer loyalty within the same environment. Trident is one of the most renowned LS Central Information Partner. For the best support, feel free to contact us. We will be more than happy to serve.

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Does Your Food & Beverages Manufacturing Business Comply With Quality Standard & Food Safety Regulations

The established food services are subjugated to maintain safe food handling practices and behavior, otherwise, they can be subjected to food-borne illnesses and outbreaks. The best way to tackle this issue is to adopt a Food Manufacturing ERP. Since the quality standards and food safety regulations are elevating with time, the CEOs need advanced technological assistance to cope with it. Maintaining food safety in food service businesses can get on your nerves. Related issues can pop up at any stage like storage, food receipts, services, or preparations. A Food ERP Software can be a great help for you to demonstrate consistency in implementation, enforce and monitor food safety-oriented functions and operations. What Are The Challenges Faced By The Food And Beverages Manufacturing Business? An outbreak like Covid 19 enforces the evolution of current food safety and quality standards. Therefore, most food and beverages manufacturing businesses are adopting the latest Food Manufacturing ERP. The following challenges have played a great role in the process: Covid 19 Pandemic Due to Covid 19 outbreak, issues leading to supply chain disruptions, hiked food prices, increased ingredients, and workforce restriction in the plant that hampers the production are perceived to continue. You can opt for the latest Food Manufacturing Protection Software as it can be a total game-changer, especially in current scenarios. Coping With Safety Standards Unfortunately, food manufacturing is one of those industries which can not operate from homes – you can not price and pack meat on Microsoft Outlook. It is the owner’s responsibility to keep their workforce safe and provide them a secure work environment. Keeping Sustainability At The Front Having vaccinations finally available to the masses, it seems like the Covid-19 times may come under control. However, the climate crisis is not leaving our side so easily. Since the food sustainability issues have been behind the scenes for obvious reasons, now it is necessary to bring them back to the front as soon as possible. Food manufacturing ERP can be a great help in the process. Information Circulation Food service establishments are responsible to declare allergens in their ingredients. Businesses must keep updating their customers about the allergens irrespective of their location; whether they are at home or a restaurant. Waste Management Practices It is essential for a food manufacturing business to introduce and implement a suitable waste management system to check on food security risks and facilitate environmental hygiene. A suitable food manufacturing ERP can do wonders in resolving this issue. How Can Trident Food Manufacturing ERP Help You Combat Food Quality And Safety Challenges? Trident’s Food Manufacturing ERP is the Best Software For Food And Beverage Industry. You can have all the exact ingredients to beat any quality standards and food safety regulation challenge. You can get our industry rich services delivered at cloud or on-premise and claim an agile business growth with the following benefits: Optimally Utilize Your Inventory With First Expire, First Out (FEFO) solution, track your raw material shelf life and expiration, so you could utilize your inventory to the fullest. Two Way Lot Tracking track your lot from the grocery store to your factory within seconds. having a transparent supply chain, you can access real-time data on your raw material purchasing and recall identification. Keep Up With The Quality Standards With IOS And Six Sigma: Manage your food quality with IOS and generate methodologies to improve the process with Six Sigma. It is an excellent platform to keep up with the quality standards. Grants The Ultimate Inventory Control You can have the ultimate control over your inventory, its batch, and lot. Also, trace them via serial number. Helps In Better Decision Making With real-time inventory data and current food quality standards compliance, you can make better decisions and adopt advanced strategies. Our Final Words Balancing operating a Food services establishment and complying with food quality and safety regulations can be quite exhausting. You need a food and beverages software system to keep up with the current market scenario. Trident serves excellent Food Manufacturing ERP all across the globe. For one of t

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Why Retail CEOs Need A Unified Commerce Solution To Beef Up Their Business Sales?

In the era of  globalization, consumer demands change rapidly. Therefore, the retail industry needs a modern Retail Software Solution to cope with the dynamic consumer desires. Flexibility, clairvoyance and quick decision-making is a must-have requirement for future CEOs. They have to work hand in hand with the latest technology available in the market, such as LS Central for Retail. It is a unified commerce solution that can help your business upgrade significantly. Why Does Your Business Need A Unified Commerce Solution? Under the influence of utter consumer demand change, the retail industry is facing a rapid shift. Retailers need to adopt a Retail Software Solution, as consumers these days are getting impatient with an acceleration: More than 85%, buyers tend to leave the store if the item is absent, or they are not assisted by anyone. 30% of consumers can specify within 2 minutes if the item they are looking for is in stock or not. 79% of shoppers would discard a retailer after three unaccomplished or late deliveries. Therefore, be it a brick-and-mortar store or an online one, it needs to undergo the latest technological shift and adopt a Retail software solution such as LS Retail Software Solution to keep up with your competitors. Biggest Challenges Faced By Most Of The Retail Software Solution? Due to the sudden need for change in customer demand, the retail industry is in constant evolution. However, a regular Retail Software Solution is unable to provide all the suitable solutions within the same environment. The retailers have to use multiple options. Nevertheless, there some common challenges faced by the retail software as followed: Customization Customers these days demand customization as an outcome of their desire to experience something unique. The buyers look for interaction, great experiences, prompt and excellent quality services The CEOs need to adopt the most advanced Retail Software Solution to cope with the market demand changes such as LS Central. You may also need its Retail ERP Software for best outcomes. Retail Price Inflation When the buys have to pay more for their needs, they do not have enough disposable income. Therefore, they tend to cut down the budget on their luxury such as clothes, makeup, and so on. Now the CEOs have to strategize new ideas to convey how their product is an excellent value for their money. Similarly, they are also struggling to deal with the inflated rates. Not all retail solutions can provide the feature to deal with the same. Communication Managing a store can be pretty hard, and comprising on communication is no exception. The level of complexity depends on the business’s size, size of the chain, and employee count. This can collectively impact the scalability, tracking, automation, and reporting Digital Disharmony The scope of technology and its uses are exceptionally growing, which fuels the need of merging online and offline businesses from back-office tasks to the final delivery. Unfortunately, most Retail Software Solution cannot provide all the essentials within the same environment. How Can A Unified Commerce Solution Change The Game? A Unified commerce solution, can be an ultimate game-changer due to the following reasons: No More Upgrades: a unified commerce solution doesn’t need frequent upgrades, as it is automatically on the latest version. Therefore, the latest technology is on your desk with 0 additional effort. Coping With The Customer Demands: a unified solution scrutinizes customer shopping behaviors and computes data relevant for future decisions. This is the best way to keep up with the dynamic market environment. Not only this, but it also makes it simpler for customers to check the current stock availability. Ultimate Integration: it integrates your business operations across channels, regions, and industries and eliminates issues occurring due to miscommunications. All of your business activities are integrated from the back office to final delivery. Boosts Sales Brilliantly: a unified solution helps scrutinize your final execution, run multiple scenarios and modify your strategies. Better strategies are equal to a boost in sales. It is highly effective during retail price inflation. We Are Not Done Yet A majority of Software Solutions follow the same pattern; they offer a small ratio of your needed features. However, a unified commerce solution such as LS Central is way ahead of them that offers the world’s most renowned ERP For Retail Industry, you get all the necessary retail-oriented functionalities essential for your business. It collects and examines your customer It makes everything simpler for your customers, boosts sales, shuns unnecessary costs, and ultimately boosts your profit rate.

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What retail CEOs need to know to lead their business into the future

Shifting consumer behavior is changing the face of the retail industry. The skillset that today’s retail CEOs require to lead a company into the future is going through changes, too. Flexibility, and the ability to foresee trends and move in the right direction quickly have become two necessary traits for tomorrow’s CEOs. “The business is changing so quickly and dramatically that you have to have people who are able to adapt,” said Paula Williamson-Reid, president of Reid & Co Executive Search LLC.   According to the report “The DNA of the Future Retail CEO” from the World Retail Congress,retail CEOs also need:   – a good understanding of retail products   – knowledge of store operations  – a data- and insight-driven approach to digital commerce and omni-channel.  “[When we recruit], we’re looking for a leader — whether it’s a marketer, a merchant or a head of operations — to have an understanding of how to build a business based on technology and a strong data foundation,” confirms said Kathy Ventura, managing partner, consumer and marketing practice at Caldwell, an executive search consultancy firm. “Then, they have to take that data and [apply it to] building an experience for customers.”   Flexibility, speed of action, product and operations knowledge, expertise in data analysis – this is a very demanding list of attributes. Unsurprisingly, the report by the World Retail Congress admits that few of today’s CEOs have the needed skillset. “Out of 10, only about four retail CEOs would qualify if they had to re-apply [for their jobs],” says Bijou Kurien, former President & CEO at Reliance Retail, India.    Luckily, CEOs are not alone in managing their retail companies. Two key elements can make the difference between shooting in the dark and creating an effective, data-based company strategy:   1. Having competent employees and consultants who help steer the business.  2. Using the right technology.   But how to choose the right technology, when IT moves even faster than consumers? It pays off to concentrate first on what goals you want to achieve, and then analyze what technology can help you get there. Here are 3 tips for CEOs to stay on top of the newest technological, financial, and retail trends.  1) Get a single overview of your core business functions  To understand where your business is heading and how to steer it, you need a vision that is clear, comprehensive, and timely. If you are using pieced together systems, no matter how well integrated, you cannot gain the real-time visibility you require. Worse, you risk having to make decisions based on data that’s old, partial, or plain incorrect. A unified commerce system brings together the various software solutions used to run the retail business, from back-end to front-end and across all channels, into one platform. You can then track financials along with inventory, sales, customer satisfaction, and all other moving pieces of retail within the same software platform, getting the visibility you need to make both long-term and day-to-day business decisions.  And when you are working with consistent, reliable data, then you have the right setup to add business intelligence tools. These Artificial Intelligence-powered system can help you make the most out of your data, connecting various aspects of your company into a meaningful overview and giving you insights that lead to even smarter business decisions.  2) Set the goals for your company, but be ready to adapt to change  Retail changes quickly, but a retail leader needs to decide which twists and turns aren’t worth following, and which ones matter. Richard Branson has said that the head of the company must set the vision, but be ready to change course when needed. Perhaps launching pop-up stores has never made sense within your business strategy until now – but the tide might be changing. It can make sense to jump on a new trend if the project fits with the overall vision of the company and it helps you keep up with the industry and consumers.   For example, during the Covid-19 crisis UK supermarket Morrisons partnered up with Amazon Prime to increase its reach to as many customers as possible nationwide. The company also launched a new shopping service to let vulnerable and elderly people order grocery via television and phone service. “Expanding this fast home delivery service to more cities will help us to play our full part in feeding the nation,” said David Potts, Morrisons CEO, underlining how sometimes it makes sense to take a counterintuitive step – such as opening a phone ordering service in the era of omni-channel, or teaming up with a competitor – if it serves the company’s vision.  3) Know how your retail business is doing and where it is going  Writer and aviator Antoine de Saint-Exupéry famously said that “a goal without a plan is just a wish.” Strategic retail CEOs don’t make wishes for the company. Instead, they set goals, make a plan to reach them, and track their success on the way. If the retail goal is to sell more products online, a data-driven CEO needs to know where sales were before setting the goal, what data to monitor, and how to keep track of the data to know if the goal is being met. This is where key performance indicators, or KPIs, come in. KPIs are exactly the measures that a CEO needs to track how the company is doing financially and beyond. And this is where having adopted unified commerce can make a true difference. A unified commerce platform helps you collect and maintain in one place the data for all the KPIs you need to track. It also enables you to easily split the data between channels, product types, products, locations, and more, so you get the level of detail you need for your decisions.   “Do CEOs understand technology and data? No, probably not,” says Christine Cross, Advisory Board Member at River Island and Monsoon Accessorize. And a CEO who does not have a data-driven strategy won’t be able to lead the company to success. “It’s a bit like being a pilot of an A380 and not understanding what the controls do,” Cross adds.  Don’t be left behind as retail moves into the future. Be the strategic leader your company needs, but don’t try to do it on your own: get the right systems and data to inform and support your business decisions. Contact us to know more about how a unified commerce platform will drive you, and your business, into tomorrow and beyond. 

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Bring predictability to your revenue pipeline with Dynamics 365 Sales

Most companies use sales pipeline data to gauge a very generalized picture of future sales. But imagine if your company’s data was accurate enough to predict next month’s revenue within a few cents? If an organization can standardize on top-performing sales processes and establish an accurate, targeted picture of the customer, pipeline data becomes far more reliable—and future sales become far more predictable. Insurance brokerage and advisory company Willis Towers Watson (WTW) collected extensive sales data across systems within the organization, but they lacked a centralized system to view the collected data. The company adopted Microsoft Dynamics 365 Sales to capture data in a single system where they could extract insights to optimize sales practices and prioritize high-converting customers. By using insights to drive success into sales practices, WTW has increased the reliability of their sales pipeline, making future revenue far more predictable. “In January, we ran our numbers based on prior performance and predicted almost to the penny what the number would be for new business going forward. Probably very few companies have been able to do something like that.”—Luis Maurette, CRB Global Head of Sales and Client Management, WTW Sales predictability can be increased when sales leaders have two key things: An accurate picture of high-conversion customers: Seller conversion rate will increase and sales cycles will close faster if you can provide your sellers a picture of your highest-converting customers. With the right tools, customer profiles can easily be developed from the characteristics of existing customers—sales intelligence you already have. According to LinkedIn, 74 percent of sales intelligence users said the tools are extremely critical or critical in closing deals. Better, faster sales processes: According to McKinsey, sales performance management can drive up to a 10 to 20 percent increase in revenue per salesperson. That means if you leverage tools that help you identify sales best practices and standardize them across your company, your sales cadence becomes predictable. Fast access to data, fewer systems to pull data from, and easy collaboration with teammates and stakeholders optimize processes, and in turn makes sales cycles faster. Identify customers more accurately, win more customers A better understanding of the customers leads to higher conversion rates. Marcelo Fama, Head of Latin America CRB Ops at WTW says that with the new capabilities offered by Dynamics 365 Sales and Microsoft Relationship Sales (which includes LinkedIn Sales Navigator), “We identify more opportunities sooner with the highly effective, automated triggers in the sales process that come with the platform.” At WTW, they are now able to target unique audiences because of data in Dynamics 365, and have accelerated the sales process because clients recognize right out of the gate that they understand their clients’ needs. Increase speed and collaboration with Teams When sellers can quickly access account managers and subject matter experts for quick information within the context of a deal, sales cycles close faster. WTW plans to leverage the integration of the One Microsoft platform to optimize their sales processes. With Microsoft Teams embedded in Dynamics 365 Sales, sellers can share and edit CRM records within the context of chats and channels, providing the seamless collaboration between segments and regions critical to closing deals. “We have aspirations to become even more connected as a company and to accelerate growth through standardized processes,” says Maurette. Success depends on making it stick Historically, the failure rate for large-scale change efforts like new customer relationship management (CRM) programs has been as high as 70 percent. WTW reversed this trend and within six months of rapid deployment, 90 percent of WTW sellers were up to speed and using the new tools to work faster and more efficiently. “In my 18 years at WTW, I don’t think we ever expected staff to adopt anything at above 80 percent, let alone a sales platform. It’s just outstanding.”—Jim Blaney, Head of Sales and Client Management, Corporate Risk and Broking, North America, WTW By tapping into the true value of Dynamics 365 Sales, WTW makes more data-driven decisions with consistency across the company rather than decisions based on guesswork. And the company has a deeper understanding of its clients and can better create targeted campaigns and deliver relevant, personalized services. Learn more about Dynamics 365 Sales Want to learn more about Dynamics 365 Sales? contact us today at info@tridentinfo.com

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