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How to Select the Right Implementation Partner for ERP/CRM of Your Business?

Microsoft Dynamics Partner /

You must be very careful while looking for an ERP Implementation Partner for your business, as everyone poses as the best. It can become a long and tedious project since there are hundreds of partners out there. Choosing the wrong implementation partner can cause ERP implementation to fail.   Look for a partner with extensive knowledge and a stellar reputation in the market. Also, they must have relevant experience with companies of your kind.  How to Choose an Implementation Partner?  Before choosing an implementation partner, there are a few things you need to take care of. Since this is expected to be a long-lasting business relation, thorough research is necessary. Follow the steps given below before considering a partner.   Identify Suitable Software   The first step is to identify the software that your business needs and address your industry well. Analyze your business requirements and decide what software would suit you best. Spot your business’s weak points and keep a list ready for the software offering solutions for the same. It is recommended to pick a unified solution such as Microsoft. There are many MS Implementation Partners, but we suggest picking someone with one of the oldest bases such as Trident Information Systems.   Define the selection Criteria   With system stakeholders, you may want to define the selection criteria. Ask yourself questions like:  If geographical proximity is important  If you need to customize development abilities  What is the support turnaround you are looking for? What are the other capabilities your service provider can offer?  What is the financial viability of your service provider?   Finally, identify which one of these requirements is a must-have or nice-to-have.   Discuss with Your IT Team   Sit with your IT head and discuss the best viable option you could have for your business, according to the budget. Your IT team can best elaborate on the issues they face with the current technology and the most appropriate options you could pick from. Make sure your team   can create an effective and open communication channel with the service provider as it is most likely to be a long-lasting relationship.   Be Open and Receptive While Taking Demos  Many employees resent changes; your team might react the same. However, while you take the demo, be open about the process. Even if it seems a bit different than how you operate. It might completely shock you how you can make things even better and easier. Additionally, if it has already been included in the software you may save customization, maintenance, and support costs.   Identify Your ERP Project Costs   Once you are satisfied with the demo, the next step is to identify your ERP Project costs. There are many stories about how ERP implementation costs go out of hand and set a bill up to threefold of the original costs. Unfortunately, these scenarios happen in real life but don’t have to be. You can ask for a phased approach. You can break down the costs over a longer period and make it easier for your staff as well.  Ask How Their Customer Support Looks like   Once you go live with an implementation partner, you want to know what their customer support looks like. Their primary role is to help you achieve your goals, if you encounter issues, do they have a help desk for you? Or can they provide additional training for your team if required? Apart from this you would want to give regular reviews of your business needs, right, what about that?   Importance Of a Good CRM/ ERP Implementation Partner  It is important to have a good implementation partner since ERP/ CRM Implementation Services play a huge role in how your business is going to operate in the next five years. The following are the reasons why you need a good implementation partner for your business.  Increases Resources  Once you associate with an ERP Implementation Partner your business gets progressively robotized and executes a better synchronization among multiple business divisions. Data can steam smoother throughout the organization. And the best part is it eliminated postponements of data and miscommunication.   Creates Better Strategies  You can understand your clients better with real-time data and analysis. Understand your clients in-depth and identify their purchasing habits. With this data, you can make better strategies to retain current customers and lure new ones to the business.   Saves Time   Once you join hands with the technology partner, you tap into the abundant expertise services. It is more time-consuming to switch your in-house experts to a new CRM/ ERP tool. You no longer have to pull your people off their current projects. Instead, it is time to train on your new completely implemented system.   Greater ROI   When you outsource CRM/ERP implementation you are bound to get a higher ROI, training a partner cut you the time on getting your system up and running your team. Instead, now your team gets enough time to carry out the tasks they are best at in the meantime. This ends up boosting your business productivity and profit.   Automatic updates    You no longer have to worry about the upgrades, your Implementation partner is now responsible for it. You will never fall back since you will always be on the latest technological version. Optimize the latest ERP and CRM tools to boost business productivity.   Why Trident?  Being Microsoft ERP Implementation Partner and AX Implementation Partner, we offer strategic business and technology services, such as integration, implementation, migration, support to D365(AX), Business Central (NAV), LS Retail (LS Central), IoT, Mobility & Visual Quality Inspection.  Armed with 150+ certified technical resources and experience of over two decades, we have set solid ground services for retail, hospitality, eCommerce, logistics, manufacturing, oil, and energy, duty-free, and education industries. We have won several awards and are recognized as Microsoft and LS retail Gold partners. For further inquiries or a demo contact us.  

How to Select the Right Implementation Partner for ERP/CRM of Your Business? Read More »

Why Do You Need a Unified Commerce Solution to Boost Sales and Customer Services?  

Retail ERP Software /

Boost sales and customer services with the help of Unified Retail Management Software. With LS Retail ERP Software you can understand your customer psychology and make sales strategies accordingly. Get greater visibility and make more effective marketing campaigns to attract more customers.  A modern Retail ERP Software works as a Unified Retail Management Software, helping to avoid the downsides of patchwork. Such solutions integrate multiple departments within the same environment and help businesses build solid foundations.  Optimizing multiple software solutions can be a pain, such as building complexities with IT. It can hamper your management and drain resources. Therefore, your finances are engaged in doing the technical patchwork and keeping your staff tied up.   As for data management, it gets quite hard to take care of data throughout multiple software systems. It is complicated to manage your data as the system allows it, different software follows different patterns. Hence, you are all entangled with multiple software management formats  While using multiple software systems, financial reporting becomes a real pain. Data extraction followed by data standardization of calculation and formulae into a single accounting template from different applications, sub-ledgers, and transactions is not ideally recommended.   It is complicated to extract data from a soiled database and when these databases do not coordinate, it hampers your efficiency to improve and enhance. Failing to share the required document throughout the departments can become a potential threat to the overall productivity of your organization.   Boost Sales and Customer Services with a Unified Commerce Solution: LS Central.   You need the right Retail ERP Software, effective customer service, and excellent quality products. LS Central being a Unified Retail Management Software commerce solution built on Microsoft Dynamics 365 Business Central ERP. It is easier for the retailers to meet exceeding customer demands for exceptional services.   This is how LS Central helps to boost profit and customer services:   Centralized Control   As Unified Retail Management Software, LS Central incorporates your overall business from back to front, POS, ERP, inventory, sales, promotions, and offers. The data drawn from the key areas are combined on the same platform while ensuring centralized control of the retailer. You no longer have to move your data from ERP to eCommerce/ in-store or you need to import files: the system automatically takes care of it.    Effective Customer Service   With LS central, draw customers back and get repeated business, allowing secure and contrasting payments. Compare replenishments with the real market demands, allowing customers to check real-time stock availability. Integrate customer shopping data and use their preferences to personalize interactions. Allows self-service shopping and checkouts. Give the first hand to customers to return your products online or in-store as per their preferences. Allowing one on one appointments, consultations, and personalized services.    Loyalty Programs   Loyalty programs can boost your sales like magic. Having an insight into your customer preferences and their spending pattern, you can utilize that data to generate exclusive offers, discounts, and other schemes to lure customers in. As the name suggests, these programs ensure customer loyalty and contentment with your services.    Omni-Channel   Deliver an out-of-the-world shopping experience, also encourage your customers to invest their loyalty and engagement both in-store and online. Allow them to create and maintain shopping lists, address personalized offers straight on their phones. Boost brand awareness and customer retention hand in hand via the omnichannel. Compute customer data, profiles, and spending patterns to create business strategies.  M-POS  With M-POS, retailers and merchants can accept various payment methods on their phones. Additionally, you get value-added services that help with your business productivity. You can make card payments, online payments, and cash withdrawals and wallets, etc. It is another method to track customer data and use it for your benefit. Only a few companies offer a comprehensive solution to accept payment with the M-POS.   Unified Data   To get a holistic view of the customer experience, you need to adopt a Unified Retail Management Software in Retail CRM Software, containing everything from the contact center, website data, sales information, and marketing information and analysis on everything touched by your customers. With LS Central get an overview of your business via a centralized platform bringing all the necessary data within the same environment. Make better decisions with the bigger picture now available.    Final Words   A Unified Retail Management Software solution like LS Retail can help you boost sales and get delighted customers. We recommend researching through Retail ERP Software and finding a suitable LS Retail Implementation Partner. Trident Information Systems is a Gold LS Retail partner and earned experience of over 22+ years. Armed with 150+ technical resources, we have successfully served multiple businesses.

Why Do You Need a Unified Commerce Solution to Boost Sales and Customer Services?   Read More »

6 Ways How LS Central for Hospitality is Revolutionizing the Restaurant Experience 

Restaurant Management ERP /

Thinking of switching to LS Central? Do not delay! Get a reliable LS Central Partner in India and get started with the Best Restaurant Management ERP. Let us explain how it can revolutionize the restaurant experience. LS Central is a unified software solution for cafes, restaurants, and other foodservice businesses with a bigger perspective in real-time. LS Central is an extension to Microsoft Business Central, letting you process POS (point of sale), financials, supply chain management, operations, online channels, inventory, and customer loyalty within the same platform.   However, many businesses tend to rely on using multiple software but, they can end up causing complexities instead, such as:   Issues with integration and implementation.   Large restaurants have many vendors making management tough.   Establishing coordination with the software service providers.   Getting support and services of the software.   As the restaurant business expands or acquires new buildings the service provider might not upgrade its services for scaling.   Difficulty with providing on-premise and cloud solutions together.   You can replace all the multiple software solutions you are using now with a centralized solution. Get ready for more effective business operations and minimum waste. You can get a spot-on view of your business and make more sensible decisions with LS Central.   LS Central as a Revolutionary Measure   LS Central can do tremendous benefits to your business. With this centralized solution, you can manage the kitchen centrally, handle tables and optimize mobile POS. LS Central integrates your headquarters and restaurant operations with ERP.   Better Table Management   Use LS Central’s intuitive visuals and graphics display on every dining table depicted with different colors table availability, making guest management and tables a straightforward and error-free process. It further addresses the number of guests for registered tables and the staff they are currently serving. It ends up saving time and enhancing the overall dining experience.  Transfer orders or parts of orders throughout different tables or different sections of the restaurant quickly and easily. For instance, you can easily book tables from both reception or bars. Hence, allow easy order transfer across the restaurant.   Loyalty Programs   You can uniquely connect with your customers, identify them, and understand their likings and preferences. This way, it will be easier for you to create personalized services and products based on your earlier preferences. Your business sales swear by it. Additionally, the product’s upselling and cross-selling. Let your customers earn points on purchases throughout your channels. This will allow them to use these points as a part of their transactions or access exclusive deals designed for them. You can launch special meal deals or hold happy hours accordingly.   Data Visibility   With LS Central you can manage prices, ingredients, menus, the campaign offers, and manage all the data up to date on touchpoints such as websites and apps. Get real-time data on your operations, stock, guests at hand and optimize it on your analytics and insight. Create data-driven strategies to minimize waste and cut costs wherever possible, increase profit as well as customer loyalty.   Centralized Control   You can oversee and manage your chains from the headquarters, control prices, recipes, menus, and campaigns. also, trace staff performance and communicate with your employees. Analyze current costs and revenues and identify trends and potent opportunities. Access detailed reports and data in real-time and make more logical decisions. Configure your system to each region’s fiscal and region requirements.   Minimum Waste   Use real-time data to minimize waste and inefficiencies, with LS Central you can price your dishes accurately and extract maximum profit. Smartly order the accurate quantities and distribute them. You can ensure your customers receive exactly what they ordered. Speedup table turns and upsells growth. Optimize floor space with table bookings. You can also plan your meals and rationalize your ingredient ordering. Minimize manual work and scope of errors with automation. One of the best benefits of LS Central is using single software throughout the business.   Repeated Business   LS Central offers exceptional customer service while ensuring repeated business. You can make contactless payments and orders with a mobile POS or self-ordering device on the table. Your guest can customize their orders like adding or removing something according to their preferences. There will be an accurate display of allergens and ingredient data at the POS and self-ordering devices. Also, you can align menus and pricing to real-time demand. Your customers can order food either online or on their preferred services. Lastly, you can generate loyalty programs for you and your customers.   Conclusion   LS Central is a tool for revolutionary measures for a business. Trident Information Systems is a LS Central Partner in India, and have been serving many successful businesses so far. Being armed with 150+ technical resources, they have won multiple awards. For further queries or a demo contact us.  

6 Ways How LS Central for Hospitality is Revolutionizing the Restaurant Experience  Read More »

Cutting IT Costs: 5 Ways to Minimize Ongoing Costs  

Microsoft Azure Cloud Services /

Is your IT sector eating up a lot of your company’s time and money? It is time to say no to money drain. Instead, we have rolled out the top five tips that can help you get rid of that excessive money loss. To tackle these, businesses are opting for cloud computing like Microsoft Azure Cloud, like Microsoft Business Central.  Businesses these days are looking for every measure to reduce their costs in any way without even considering how much their IT demands investments. They keep their IT staff engaged in constant upgrade, maintenance, and other time and money-consuming jobs. Little do they realize how much they can save only if they shift their approach and embrace what the modern market has to offer.  You can save a fortune if you adopt the right strategies and invest it into something more meaningful or you can simply increase your profit margin. You need to consider if your current system provides satisfactory ROI (Return on Investment). If not, it is time for an ultimate shift because your system is not taking you anywhere else.  We have rolled out the top five strategies you can implement and save a fortune.  #1 Move to a Cloud-Based System  On-premises software is going to demand a lot of your time and monetary investment. From implementation to maintenance to upgrades it is a time and money-consuming process. The implementation itself is costly and then comes the costs of hardware and maintenance. It is all too much to handle. Instead, we recommend you switch to a cloud-based solution where you do not need to engage your IT staff in its maintenance and other activities, you can encourage them to work on something more productive. A cloud-based system has proven to provide a greater ROI than an on-premises solution. Therefore, it is wiser to invest in cloud-oriented solutions.   #2 Automate Updates   When it comes to updates, make sure you do not have to make your IT staff spend tons of hours on it. It is better to opt for services that take charge of the updates automatically, for instance: Microsoft Business Central is one of the providers who take responsibility for your system’s update, implementation, and maintenance. You do not need any hardware and you only pay for the implementation. Microsoft holds updates now and then and twice a year it conducts major updates for which you will be notified beforehand. This process will not hamper your operational fluency at all.   #3 Ditch Disparate Systems  It is best if you adopt an all-in-one ERP (Enterprise Resource Planning) solution (Enterprise Resource planning) for your business. You will no longer have to manage and maintain different systems for sales, marketing, and finances. Instead, you can get it all under the same system. Microsoft Dynamics 365 is one such software provider that collects data in a sole source and displays it through insightful reports. You have no idea how much time it saves you. This not only saves costs but also boosts your human resource potency. You can fill the labor gap, which is also a widespread issue these days.   #4 Ensure a Post-go-live Support   Make sure who-so-ever you are contacting to implement a solution, they must provide after-implementation support to your business. Because no matter how efficient a system is, it is still likely to face some downtime at least once. You do not want to be left on your own and make your business suffer when that time comes. Thus, who you prefer for the implementation is a vital process. Choose someone with a robust record of accomplishment and solid experience in your field. Trident Information Systems is a Gold Microsoft Dynamics 365 Partner with experience of more than 2 decades. Reinforced with a massive team of experts, it has managed to accomplish a robust record of accomplishment so far.   #5: Implement DevOps and Agile practices  DevOps and Agile are collaborative practices that typically break down an organization’s silos between software developers and IT operational personnel. Orienting quicker time-to-market, low failure rates, quick updates, and fixes as well as faster recovery from system issues. They deliver an application-centric infrastructure built around boosting service and application delivery rather than managing switches, servers, telecommunication lines, and firewalls.   One of the best ways to save on your IT is to switch to a cloud-based solution like Microsoft Business Central, which takes charge of your implementation, maintenance, and upgrades while making sure you are always on the latest version. If you are looking for an implementation partner, contact Trident Information Systems, one of the Gold Partners of Microsoft Dynamics.  

Cutting IT Costs: 5 Ways to Minimize Ongoing Costs   Read More »

How to Choose Technology for Effective Hi-tech and Electronics Manufacturing? 

Microsoft Dynamics 365 /

The pace that the electronics industry is at is unmatched. The top ten electronic brands in the industries debuted hardly ten years ago. Hence, this industry is growing at a crazy speed that you need to match! Most of the business are adopting ERP for Electronics Manufacturing. Electronics manufacturing is ideal for tech-savvy people who can be as flexible and fast as it demands. Backing up with the right technology is the most important thing. Having a unified solution like Microsoft Dynamics 365 can help you beat electronics manufacturing challenges and competitions.   Electronics are subjected to faults the most, therefore, their manufacturing can become even challenging. With shrinking operating margins, global competition and innovations are lowering the prices. Hence, it becomes a necessity to become more cost-effective to balance profit.    It gets even tougher to comply with the ever-changing customer preferences. Therefore, EMS companies and contract manufacturers have to establish a New Product Introduction (NPI) process. Closed-loop communication among sales, engineering, and manufacturing are essential to meet the dynamic demands of the target audience.   Economic dynamics and customer cyclical demands cause production fluctuations. Customers’ preferences influence the production of a device or a certain brand on a granular level. Hence, effective lean capabilities should be established to keep up with the demands.  When it comes to electronics manufacturing, sustainability is the first thing that comes to mind. Having new regulations popping up concerning social responsibilities, companies are becoming accountable for sustainable production. Since E-waste is a hot topic nowadays, the federation is more concerned about the impact it has on the environment.  How To Spot Perfect Technology for Hi-tech and Electronics Manufacturing?  While choosing the right technology for your electronics manufacturing you need to make sure it is a centralized solution, which provides all the necessities within the same platform. Check out groundbreaking factors the ideal software solution must have, which never ditch the manufacturers. Hit demands to the and operates business more effectively with a suitable technology such as Microsoft Dynamics:   Component Purchasing and Sourcing   Component sourcing includes locating, managing, and acquisition components of each important input necessary to operate your business. It may include raw material, parts labor, and production in all its forms, services, and location.   Purchasing is one of the most crucial parts of any manufacturing industry. Make sure the software allows organizations to automate their source to pay cycle comprehensively.   The software must manage everything related to the supplier. From sparrow messages to quotations, it must cover everything. It must manage, supplier, and keep a keen eye on the stock level.   Bill of Material Management   It is a must-have feature in the software solution you are about to acquire. Bill of Material is a full-fledged list of components acquired addressing the name and details of the manufacturer. BOM (Bill of Materials) is a comprehensive list of raw materials, components, parts, assemblies, and sub-assemblies placed in a hierarchical order to produce a single unit of products.   The better and more detailed the Bills of Management are, the better manufacture-oriented decisions you can make with the real-time accurate data at hand. It allows production, R&D, procurement, logistics, pricing, and sales analysis within a centralized platform.   The inventory management system must integrate with the ERP system to minimize mistakes and make faster and more logical decisions. It suggests the most efficient stocking methods for your inventory and enhances internal business operations overall. You can claim a well-structured reporting mechanism with ERP systems within your store and warehouse. This helps manufacturers to plan their production accordingly. You can tackle common inventory management issues and minimize overhead costs.   Production Planning and Sourcing   Resource planning is considered one of the most effective planning methods of all. It includes operational planning, financial planning and has a simulation capability to answer. The planning includes machine hours, man hours, storage, standard cost dollars, inventory levels, shipping levels, and so on.   Visual Quality Inspection   An automatic visual quality inspection boosts the manufacturing process and minimizes the manual efforts of your employees. Having this software complementing with the right hardware, defect detection gets easier. Only a few software service providers such as Trident Information System provide this service. Inspect dimensions, color, the texture of the component and remove the defective pieces right away.   Why Trident Information Systems?   Being the Gold Partner of Microsoft Dynamics 365, we have been serving numerous successful business ventures. Backed up with an experience of over 22 years and 150+ technical resources, we conduct thorough research, assemble different tools, and customize a suitable software solution as per your business requirements. You can save time and build an adaptive business network, generate more revenue, and adapt quickly to market dynamics. For further queries or a demo contact us.  

How to Choose Technology for Effective Hi-tech and Electronics Manufacturing?  Read More »

After Implementation Support: The Ultimate Test of a Software Vendor   

Business Central Implementation /

When you are running a business, one of the major concerns of any business is to minimize the downside. Keep in mind that no system is made perfectly. Even a system time Microsoft Dynamics Business Central needs a post-go-live support system. It is mandatory to maintain operational fluency throughout the year. Hence, if you are implementing Business Central, it is recommended to choose Business Central Implementation Partner who provides after implementation support services. Even though it might seem cheaper at first but can cost you more than the whole process if your system passes out, and you have no support left.   In a year-long process, it is assumable that you have to have ongoing involvement at every stage of the business. From engaging on-site to hosting daily progress calls with customers to handling shipments all by yourself. Facing a downtime at this time can lead to fatalities. Therefore, your service provider must provide both on and off-the-job support post software implementation.   Importance of Post Go-Live Support from an Expert  As we have discussed earlier, some unforeseen issues can surface after go-live. After implementation, support can help you address those issues, and the support team applies different tactics to get rid of them. Besides, it also ensures the following benefits:   Expertise: Having a consultant that is well-versed with your requirements pays back three-fold. Therefore, make sure your vendor is an expert in the industry you are in and has a robust record of accomplishment.   Post Implementation Review: Your vendor performs a Gap Analysis to make sure that the organizational goals are successfully met. In case there are gaps, your support partner can use their expertise to fill them.   Resolve Complex Issues: You may not realize, but sometimes an outside perspective can help you look at your issues from a unique perspective. An expert support solution carefully observes, defines, and understands the nature of problems while identifying the ideal solution.   Cross-Training: An elaborate system coaching and training helps users as well as admins to self-support the system. This way you can save a ton of your time and maintain the business’s fluency.  Data Conversion: As your business scales, your system will need to change itself too. A consistent support partner will help you with ongoing data conversions and needs.  Saves a Good Chunk of Money: having expert support at back ensures no downtime, without you having to lose money due to unnecessary hindrances. You can attain an ongoing streamlined business especially if you implement scalable and flexible software like Microsoft Dynamics Business Central. How to Identify the Right Vendor  For your business to have an amazing post-go-live experience, it is up to the vendor to deliver a streamlined transition between the technical support and the implementation team. Now you must be wondering how you can spot the best vendor for the implementation. It is simple, an ideal vendor does these six things while making the entire process less stressful:   Initially in the project: at this phase, the vendor will explain how they are going to handle the after-implementation support in the first few meetings with your firm. The vendor should explain the project plan as well as the support plan.   As go-live advances: post-go-live, it will revisit the process while reminding your employees of the upcoming transformations and allowing them to ask questions accordingly to be prepared.   Clarifies the support segments: it will illuminate the jobs handled by each team i.e., the customer technical support team and implementation team, and the duration they will be available for. As soon as the vendor is cleared about the division, your business is ready for the forthcoming transitions.   Knowledge transfer: It conducts a knowledge transfer between the technical support and the implementation team (if applicable). As the implementation team is on the verge of finishing the project, members deliver all the necessary documents to the technical support staff while ensuring an overview of the software.   Introduces technical support to your organization: It holds a meeting to introduce technical support to your business. This way your employees can get an overview of the services offered by the tech support, while elaborating on functionalities of the tech support, for instance: how tickets are assigned, clarifies the right time to log tickets with the tech support instead of the implementation team, and so on.   Process of tackling hindrances: It declares its methods to deal with post-go-live issues. If the implementation team tries to help your team by solving some of the issues instead of all of them, your team might get confused about whom to approach next. Hence, it is better to address their methods beforehand.   Make sure you look for a vendor possessing all the qualities mentioned above. It is essential to have post-go-live support at your back to prevent downtime and losses. If you are looking for a vendor with a strong track record and great support services, you may contact Trident Information system, we are the Gold Business Central Partner. With a massive team of experts, we ensure excellent Support for Microsoft Dynamics Business Central.  

After Implementation Support: The Ultimate Test of a Software Vendor    Read More »

How can Microsoft Business Central Transform Your Business Exponentially? 

dynamics 365 business central /

Microsoft Dynamics 365 Implementation can provide a range of functionalities for different business sizes, Microsoft Business Central is one of them. It is a cloud-based ERP (Enterprise Resource Planning) system combined with Customer Relationship Management facilities. Therefore, it allows you to streamline your supply chain while managing customer data side by side under the same platform.   All in all, it is a complete all-in-one software solution that streamlines your business under the same umbrella. As a part of D365, it can not only function as a stand-alone system but also integrate with different Microsoft applications such as Office 365, teams, etc.   Initially, it was known as Microsoft Dynamics NAV which was an on-premise solution, but now it is called Business Central, a cloud-based, much-updated version that is now better preferred as compared to Navision. More businesses are moving towards NAV to BC Upgrade.   Indeed, its better flexibility and exponent potential to support a scaling business is one of the reasons. However, one reason that is getting businesspeople to give up on NAV and adopt BC is the termination of Navision’s Support. While the current Navision versions are still mainstreamed till January 2023, the older versions are already out of support.    How Business Central Transforms Your Business?  Business Central ensures “n” number of benefits to your business. It is a cloud-based ERP plus CRM (Customer Relationship Manager) system that ensures complete business management functionalities to streamline your organizational operations. We have rounded up some benefits of business central which help you transform your business environment into a more convenient and smoother place.   #1 Low-Cost Ownership   Small to medium-sized businesses keep tabs on each penny they spend. With Microsoft Business Central you can keep your costs low while leveraging all the benefits of cloud ERP like low infrastructure investment and no upgrade cost. Apart from this, you can get a monthly subscription-based licensing, which means you no longer have to spend a fortune on a fixed upfront cost, you can be as flexible as you want. You also no longer need servers, dedicated IT teams, management resources, or any other cost to implement Business Central. You can use Business Central and get it going right away!  #2 Embrace a Single Source of Truth   Dynamics Business Central also creates a single source of truth: which means you no longer have to rely on disparate systems but a centralized system that stores your data and constantly updates it in real-time. You and your employees can access data at the same time and make the necessary decisions. The data will be presented in actionable dashboards that are easy to understand. By using integrated data across sales, purchases, accounting, and inventory, you can make better decisions and eventually transform your business.   #3 Experience ERP and CRM Under the Same Platform  Apart from being ERP software, it also takes care of your Customer Relationship while ensuring a robust and solidified integration with customers. It tracks each interaction and gives insights on cross-sell, upsell, renewal opportunities throughout your sales cycle. It also lets you generate offers and discounts for customers. In terms of customer experience, you can easily address after-sales issues and customer returns, service repairs as well as track repair details while seamlessly responding to their inquiries.   #4 Data Security  Dynamics Business Central ensures your business enterprise-level security. Being a cloud-based solution, it already has in-built features which make sure your data is backed up and securely stored. Various functionalities such as authentications, authorization, data encryption, and auditing help you secure your business applications. It also makes sure your business is compliant if you are operating your business globally. This software lets users adjust settings to collect and store data according to local laws.   #5 Flexible and Scalable  One of the major advantages of Microsoft Business Central is its flexibility and capability to scale with your business. Credits to cloud technology, your data is now more easily accessible to you and your employees. It allows you to run your business virtually from anywhere, anytime from the device of your choice. This is especially beneficial in this age where businesses are shifting towards the remote work approach.   If you are looking for a Microsoft Dynamics 365 Implementation partner, contact Trident Information Systems. Reinforced with a massive team of experts, we have accomplished a robust track of accomplishments. We are a Gold Microsoft Partner and have won several awards so far. Contact us for further information. 

How can Microsoft Business Central Transform Your Business Exponentially?  Read More »

How to Optimize Transportation and Logistics with Microsoft Dynamics 365? 

Microsoft Dynamics 365 /

Need an ideal solution to manage your transportation and logistics? Dynamics 365 for Logistics is just for you. This Logistics Software showers tremendous benefits like routing, vehicle tracking, temperature tracking, and warehousing within a unified platform. You can identify vendors and routings to cover inbound and outbound orders or get the cheapest shipping rates.   Cutting Transportation costs holds the top position as far as the logistics industry is concerned, other pain points do not add any less to the challenges. Dynamics 365 for Logistics Optimizes offers solutions to bust pain points such as:    Fuel Costs: when it comes to cost-cutting, fuel cost is the major concern of all time. Increased fuel rates add up to higher transportation costs and escalate surcharges, resulting in hiked freight rates and other included charges.   Economic Crisis: Hyped fuel prices bring greater credit issues and raise inflationary demands that take a greater toll on an economy. The industry is mounted by complying with regulations, additional capacity, and declining demands with the increase in key cost centers.   Technological Issues: Even though this industry recognizes the need for advanced technology, business owners fail to find the right solution to manage their transportation and logistics. Most of them either work in silos or adopt multiple software, which might even complicate their operations.   Why Microsoft Dynamics 365 is the perfect solution for Your Transportation or logistics business?  Work smarter and embrace greater flexibility in your daily operations. With a suitable service provider, having over a decade of experience such as Trident Information Systems, you can easily plan routes and identify vendors for inbound and outbound orders. Apart from this, you can claim other benefits like:   Efficient Inbound and Outbound Planning   As soon as you are in the game, you cannot avoid extreme pricing. Therefore, it becomes even more essential to drive down your operational costs by enhancing inbound and outbound operations. Dynamics 365 for Logistics helps in optimizing the shipping process when you order items from the vendors and transfer them to the end customers. Get end-to-end visibility from order to payment, claim substantial lead time reduction and enhance the overall manufacturing process.   On-Time Delivery   When you have an item to accept or dispatch from/to the vendor or customer, you get multiple shipping options on your plate which show up with delivery restrictions such as delivery time, costs, or distance. With Dynamics 365 for Logistics you can ensure timely delivery no matter what route you choose. It identifies all the factors that have a direct or indirect impact on the final delivery and ensures the fastest route possible.  Real-Time Visibility  Transportation management exceeds transportation concerns and includes real-time visibility into the entire order and delivery process to every individual who needs it, from procurement, production scheduling, warehousing to supply chain and staff. Real-time visibility classified under individual departments within a unified platform helps you cut costs and make more logical decisions. Apart from this, you can use this data to fill the process gaps causing variability in the supply chain.   Warehouse management  Integrate supply chain with Microsoft Dynamics 365 and stay agile while receiving, picking, staging, and loading. Cut down on excess inventory and get visibility when the item was shipped, how much was shipped, and when it will arrive in real-time. End-to-end data on orders and shipments help you plan and maintain optimum inventory levels.   Accurate Replenishment  Inventory replenishment is one of the most crucial operations in transportation management. Dynamics 365 for Logistics this task and allows you to set up replenishment strategies based on the minimum/maximum criteria. Identify when you need to add more inventory as soon as it hits the minimum level. Additionally, you can also set up demand-driven replenishments.   Yard and Terminal Management  With Microsoft Dynamics 365, you can eliminate manual processing that slows your progress down. Get real-time visibility in your yard and terminal to minimize waiting times, increase outputs and reinforce regulations. Claim a secured, safe, and optimally productive yard.   Spot The Most Appropriate Carrier   With cutting-edge business intelligence, access the large network of suppliers and carriers existing right now. Browse through thousands of vendors and suppliers and pick up the one that suits you the best. Get a unified view of all carriers and identify where they stand against one another, also analyze their performance over time.   Why Would You Choose Trident Amongst All the Partners?  Trident Information Systems being the gold partner of Microsoft Dynamics 365 boasts decades of experience with various transportation and logistics firms. We research your business and assemble tools to customize the perfect solution. We assist in managing schedules, analysis, errors, integrations, capacity plans, and workflow.   Trident’s Logistics suite includes Rail Operations, Yard Management, transportation management, warehouse management, billing solutions, and fleet management. Additionally, this suite collaborates with our globally recognized HCM and Finance Modules. It integrates with your organization’s operational aspects and provides a smooth workflow.  

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Cost Cutting Tips for a Greater Profit Margin with LS Retail  

Retail ERP Software /

When it comes to cost-cutting, many retailers might find it hard to process it without Retail ERP Software. Look for unified Retail Management Software that encompasses each area impacting immensely on costing like inventory management, warehousing, supply chain management, and so on.   As a retailer, costing is supposed to be on the radar. It depicts how well your business is doing and what changes you need to implement to avoid costing challenges. It is a matrix that needs to evolve consistently.   LS central is an extension to Microsoft Dynamics for Retail Industry offering a complete suite for retail business management. Hence busting common challenges retailers encounter such as:  Lack of Visibility: Visibility is the most important part when it comes to cost-cutting, lack of real-time data can lead to some confusion and drive over or under inventory purchase. It makes it harder to identify areas where you can potentially cut costs and lead to waste.   Competition: Neck-to-neck competition in retail is obvious. Due to many contenders and constantly changing customer demands. Everyone is striving to be better than one another. Adopting technologies to upgrade their services and get ahead of the crowd.  Brand Positioning: having an appropriate pricing strategy goes hand in hand with how you want to position your brand in the market. Sometimes it gets a little tricky since the customer can take it otherwise. For instance, lowering prices can leave an impression of having inferior quality, and the buyer does not take it seriously.   Improper Discount Planning: discounts must be planned very carefully. Indeed, they can drive customers in. However, sometimes it can turn the tables around. Stock clearance sales are ideal for discount implementation, but improper discount planning can lead to product quality suspicions. You might also end up drawing a discount-driven crowd or customers that do not provide repeated business.   How To Cut Costs and Boost Profit with LS Retail?  LS Retail is a Retail Management Software and an extension to Dynamics 365 for retail which provides a dynamic environment required to run a retail business. Manage your business centrally and get real-time visibility, keep tabs on your inventory and avoid overstocking. Embrace its features to reap maximum benefits   Centrally Manage Your Retail Business   Whether you run a single shop or own a multi-complex, it is of no concern. Have real-time visibility and control over your retail business with a Unified Retail Management Software. With automation, plan costing, and product pricing with accurate data analysis. Manage your business even if you have different chains in distinct locations. Ensure a free flow of information, save time, efforts, and costs which you would have otherwise on manually doing everything.   Cut Operational Costs with Mobile POS   Adopting a unified mobile POS that integrates sales, marketing, and inventory within a unified Retail Management Software can save you much more than a sole purpose POS. Apart from that, cut down on overtime and excess staff as much as you can. Avoid using tissues, extra bags, and excess packing as much as possible. A mobile POS helps you automate tasks as much as possible. You no longer must fill in data repeatedly. Most of the recurring transactions are automated, sparing your staff enough time to spend their efforts on other productive activities.   Get Real-Time Visibility  LS Retail provides The Best Retail Management Software you get real-time visibility essential to identify cost-cutting areas and strategize profit-boosting ways. Identify if you are overstocking your inventory. check if your technology has become obsolete and needs an upgrade. Spot operational areas are working insufficiently and need attention. Get real-time market analysis and figure out what is in demand, see if you are not excessively stocking the inventory that is not in demand.   Be Fast and Flexible with Omni-Channel   The Omnichannel provides enough flexibility for the customers to order a product online if available. They can review various products at the same time and decide whether they want it delivered to their home or would like to pick it up. Empowering your staff with a mobile POS leads to more flexible payment processing and better assistance to the customer regarding purchasing a product. Even if the staff is busy enough to process payments, the customers can still help themselves with self-checkout.   Utilize Predictive Analysis   Optimize accurate demand forecast analysis and generate better replenishment strategies. Cut time and efforts on order processing with rapid facilities, scan-based receiving and automatic put away, and inventory counts. This helps enhance store floor accuracy and improve overall store performance. You minimize waste and add up to the profit.   Generate Smart Loyalty Programs   Microsoft Dynamics 365 for Retail extension helps generate offers, deals, loyalty programs, and so on. Strategize discounts more smartly with accurate data analysis targeting customer behavior. Identify the right opportunity to launch a specific deal. Ensure customers provide repeated business.   Identify Waste Patterns    Identify the waste patterns and make necessary adjustments. Spot items that are not much in demand or not in demand at all. Reduce manual work and encourage your staff to optimize automation as much as possible. With a Retail Management Software you can get customer sales reports, manage inventory and identify the right product mix to meet the sales goals. Cut costs and save time with replenishment and standard stocks.  Select the Right Implementation Partner  Being stuck with the wrong implementation partner can cause you some serious financial damage. Not being careful enough can lead you to the hidden cost trap. Since this partnership lasts for up to five years, be careful with who you tie up. An ideal implementation partner keeps things crystal clear about their services right from the start. It is recommended to choose someone with years of experience and happy clientage.   Cost-cutting and boosting profit margin get easier with automation. Having a suitable Retail ERP Software such as LS Retail does the job perfectly. A complete suite offering every necessary tool within the same environment can not only optimize business operations but also cut unnecessary costs, giving your business a profit boost. Choose a

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Is Dynamics Business Central Ideal for Your Small to Medium Manufacturing Business? 

Business Central Implementation /

Microsoft Business Central is one of the best ERPs (Enterprise Resource Planning) for SMBs. All you have to do is look for the right Business Central Implementation Partner. If you run a small to medium manufacturing business, you may very well understand the need to remain competitive and agile in the market. Manufacturers are urged to respond as quickly as possible to meet customer demands. Failing to do so can cause them huge problems, especially for small to medium-sized manufacturers whose outputs depend upon how efficiently they fulfil their customers’ orders. In order to keep your operations running, you may as well take a look at the technology you are using right now. Is it capable enough to fulfil your business requirements? Are you working on disparate systems to track and maintain data?   Considering business management, SMBs generally fall under three categories: first, where they use a legacy business management system, that neither scales nor is agile nor requires a lot of workarounds. In the second category, they might be using an entry-level business management solution that comprises a lot of manual efforts and third-party solutions. And in the third category, they might own a small warehouse and do not have a dedicated software solution at all.   The matter of fact is that no business is small enough for a solution that ensures more flexible, efficient, scalable, and agile business management. Microsoft Business Central is one such solution that can help a business attain a streamlined environment to efficiently carry out their tasks while automating monotonous and manual areas and leaving enough time for your workforce to engage in more output-oriented activities.   Business Central for Manufacturing Features   Microsoft Dynamics Business Central is a cloud-based ERP (Enterprise Resource Planning) software that collects and connects data from different areas of your business while presenting it in holistic actionable reports crucial for further decision making. Furthermore, it allows your team to access every critical data relevant to them, be it about production, quotes, and routing. Having a 365-degree view over their business, business owners can cohesively manage their business.   Some of its features include but are not limited to:    Production Orders: It allows the user to create production orders like firm planned, released, and generally planned orders. Once you have created one, you may calculate net requirements.   Production Bill of Materials: You can create and manage bills of materials as well as calculate their standard costs. With the Production BOM (Bill of Materials), you can track input quantities either by dimensions or quantities.   Machine Centers: It is a great resource management tool as it allows you to manage your Machine capacity and other production resources. It calculates its efficiency and encourages you to plan and manage them more efficiently.    Capacity Planning: More than one machine can be integrated with the work center while helping the user manage shift capacity.    Supply Planning: the user can efficiently plan material requirements according to demands including purchase orders, automatic production orders, action messages for balancing supply chain and demand more quickly.   Agile Manufacturing: this allows you to process agile manufacturing, capacity planning, and supply planning modules.    Sales and Inventory Forecasting: The user can get insights into expected sales and potential stock-outs. It is an intelligent system that benefits you to optimize historical data and manage stock. Based on the forecast, the system may as well assist generate replenishment requests for vendors.   How Does Microsoft Business Central Benefit Your Small Manufacturing Business?   Apart from the manufacturing module, D365 Business Central’s key features include functionality for project management, supply chain management, HR management, financial management, and so on. Being a cloud-based solution Business Central ensures enough flexibility for businesses to scale and pull back as they need. The user pays as needed.  Reduces Costs and Streamline Businesses  It becomes a lot easier with Microsoft Business Central to track inventory in real-time. You can easily check how many items you have in stock and how many you are going to need. The real-time insights into your inventory drive better planning and decision-making. You can even use intelligence to accurately predict when you are about to fall short of inventory.   Streamlines Business Operations and Cuts Costs   As you have all your data in a single source, your business can level up in terms of performance. In other words, if a production manager makes certain changes in the plan, the same update will be accessible to the team at the same time hence encouraging them to take necessary actions and perform better. Similarly, sales forecasts can drive production plans, hence generating more efficiency as each department works hand in hand and boosts productivity.   Centralized Production data to get more insights   Having a single source of data can help you analyze ongoing trends in your business, thanks to its built-in business intelligence capabilities. Furthermore, by accumulating data on supply chain, production, product performance, and inventory, you can boost customer experience by delivering better products and customer services.    Boost Product Quality   It also enables you to set up a system that monitors the product quality status. By providing real-time reports on reports, shifts, components, etc., you can certainly deliver only high-quality products to customers.   Cuts Production Time   You can save production time by recording special requirements in a bill of material while optimizing it straight from the sales order and sales quotation without having to waste your time on back-and-forth emails.  All and all, we can conclude that Microsoft Business Central is one of the ideal solutions for SMB manufacturing businesses. If you wish to explore more of its features, you can check out our page. Furthermore, if you are looking for a Business Central Implementation Partner, you may as well contact us. We provide a free demonstration, so you can build trust in our services and make the right decision. Contact us for further information.  

Is Dynamics Business Central Ideal for Your Small to Medium Manufacturing Business?  Read More »