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Top Reasons to Use Microsoft Dynamics 365 as your CRM  

Microsoft Dynamics CRM /

Microsoft Dynamics 365 is a unified platform that combines ERP (Enterprise Resource Planning) and CRM on the same platform while eliminating the need to implement different systems for different purposes. Dynamics CRM has different modules such as: Dynamics CRM for Sales Marketing, CRM for Warehouse Management etc.   Using disparate systems can cause more complications and compromise with your productivity. In an era where most businesses are switching to smarter technology, you being stuck to the traditional methods can cost you your productivity, profit margin and overall business goal accomplishments.  Be it sales force automation, business intelligence, marketing, account management, order management, service improvement or a seamless information flow, Microsoft Dynamics 365 is capable of handling everything pretty easily.   In this blog, we will discuss why you should use Microsoft Dynamics CRM for your business. Coupled with expertise in deployment, building, and supporting advanced CRM solutions, it brings out greater control over your sales process. With boosted client satisfaction and greater productivity, you can easily surpass competition.   Microsoft Dynamics showers tremendous benefits to your business such as:  Your employees begin to work more efficiently and can now make better decisions.   You boost your marketing with Microsoft Dynamics CRM robust tools that make it easier to set up, analyze, run, and manage campaigns.   Your marketing and sales staff begin to collaborate, hence resulting in attracting more business.   No more silos, as Microsoft CRM stores data in one place.   It implements the best practice approach while improving your business processing   You can conduct more effective campaigns.  You can manage your inventory better and predict the future requirements.   Benefits of Microsoft Dynamics CRM   Customization Boost  Microsoft Dynamics 365 is a pretty flexible solution that works as your company goes. With unlimited features and third-party integration ability, it ensures enough flexibility and ideal customization according to the changing needs of your business. You do not have to engage with different software if you suddenly come across a new requirement. It can easily be tailored to work as your company wants. This CRM views links and forms and can customize them without extra development.   Easily Accessible Information   Are you tired already scanning through different software a critical piece of information? Bid a goodbye to this struggle as Dynamics CRM integrates data like sales, marketing, customer and so on under the same roof and creates insightful plus actionable reports. With its robust tools, you can ensure that the right information is provided to the right employee. You can easily share customer-oriented PowerPoint presentations, documents, reports through Office365 which enables Microsoft Teams, Outlook, Excel, PowerPoint and so on.   Targeted Marketing Campaigns    It is important for your clients to know about your product and the exclusive offers attached to it. Microsoft Dynamics 365 delivers a tool which seamlessly simplifies complex processes such as building leads and client lists, generating targeted at specific prospects, measuring results, and executing follow ups. This software will always ensure you stay connected with the right clients.   Seamless Application and Data Source Application   Microsoft Dynamics 365 possesses the force of Microsoft NET Framework and Web Services.  It allows companies to integrate their old, isolated, legacy business solutions and apps. This system connects with your third-party application while helping you break down information in silos. For instance, with email marketing, you can create personalized emails with CRM information and track recipient tools in Dynamics 365. With surveys, you can easily match client gratification replies with the contact records in Dynamics 365. Similarly, with web tracking, you can easily track enterprises who show interest in your product or just make a casual visit.   Power BI (Business Intelligence) and Dynamics CRM  With Microsoft Dynamics CRM SQL server, you can enjoy the services. Build insightful reports with this robust analytical tool for every business. These embedded analytical tools integrate with a SQL server to create actionable data reports for people at managerial level while providing enough accounts for better decision making. You can easily gain a complete view of your client anytime you want while accessing its advanced reporting functionalities. This system provides a crucial platform for planning, marketing, sales, investment, and tracking.  Implementing Microsoft Dynamics CRM can solidify your relationships with customers, you can even create relevant deals, offers and loyalty programs for an individual or a group of customers. If you are looking forward to getting Microsoft Dynamics 365 CRM, for Dynamics CRM for Sales Marketing, CRM for Warehouse Management, or any another module, you can contact Trident Information systems. We are a Gold Microsoft Dynamics Partner who has been serving various industries for over 20 years. Contact us for further information.  

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Six Must Self-Asked Questions for Retailers  

Retail ERP Software /

Retailers these days are aspiring for strategies to provide unparalleled services to their customers. Experimenting with innovative technology is one of the latest trends around, for instance, ERP Software for Retailers like LS Retail ERP is getting popular throughout the world due to its flexibility and scalability.  The urge to surpass competition is their driving factor.   There are “n” number of technologies claiming to be the best. However, choosing the ideal option is up to the retailer and his requirements. With a comprehensive evaluation, they can satisfy their customers and thrive in the retail market.   To produce an appropriate strategy, there are certain questions a retailer must ask himself. Without a legit evaluation, randomly following a path becomes risky. Given below are six must self-ask questions.   Q1: What platform do your customers prefer for shopping?  Identify the platforms your customers are driving to, i.e., is it online or offline. How many purchases do they make through their smartphones? How do they like to pick up their orders? Is it online or offline? What services are they looking for while shopping? Make sure you use an ERP Software for Retailers to integrate your platforms and deliver more convenience while shopping. If you want to understand their spending pattern and preference, you may as well use AI-based technology that collects customer data, evaluates their pattern, and generates insightful reports.   Q2: When do they shop, and how easily do you refer to related items?  This is an essential aspect of good upselling. Identify when they shop and what they are interested in. Notice when they prefer to make purchases on a certain item at a specific time. If you fail, you are slipping the opportunity to make additional sales. BI tools, in this case, can be useful to you. They identify what products they are constantly visiting online and make purchases to make relevant product references.   Q3: What is their most preferred communication channel?  Even though Omni-channels customers desire to communicate via different mediums, there are still some ways that stand out for them. The key is to identify those segments and apply the right strategies and campaigns there. This can bring a significant business inflow. Use the right technology to identify every possibility that can bring new businesses in.  Q4: How do you create loyalty programs?  Do you randomly create loyalty programs for your customers based on trends? or do you actually think about it and then act? Do you segment your customers and provide suitable programs for each group? Do you have a suitable technology that supports loyalty programs?   ERP Software for Retailers is the best platform that helps you generate effective loyalty programs. It uses power BI to extract customer data from every point. It can read and identify their spending patterns while segregating them into different groups enabling you to create suitable offers and deals for either different groups or individuals.   Q5: How many customers of yours use social media?  These days, most people are scrolling through their social media and getting influenced by certain products they come across. Social media is a terrific way to monitor customer feedback and encourage them to purchase new products. Some companies even enable “buy now” buttons on their social media. It is smarter to foster a new product drive via the platforms your customers already love.   Q6: What is your overall management technology like?  Some companies pose to be the best omnichannel providers in the market. However, you cannot risk trusting just anyone randomly, you must conduct thorough research and then opt for the right service provider. We recommend using a ERP Software for Retailers like LS Retail, which delivers the most robust omnichannel solution without fail.   Businesses that use disparate systems for different activities end up falling into complications, the data right is nowhere to be found when needed the most. If you use different systems, you need more time and a dedicated IT team for their maintenance and updates. LS Retail ERP on the other hand is an extension to Microsoft Dynamics 365, which frequently updates your system without disturbing your business’s ecosystem and provides major updates twice a year after notifying you about it prior. Moreover, the maintenance is undertaken by the company itself, so you can engage your workforce in other productive activities.   If you are looking for ERP Software for Retailers , contact Trident Information Systems for a demo. We are the LS Retail Gold Implementation Partner having a large team of experts and a robust record of accomplishment.  

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Transform Fleet Management with Dynamics 365 Finance and Operations  

Fleet Management Software /

It is easier for businesses having limited vehicles to manage on their own. However, for medium to large scale businesses, it is recommended to opt for unified Fleet Management Software like the one Microsoft Dynamics 365 Finance and Operations offers.  Any business that owns a fleet of vehicles to transport goods from one location to another or from the store to straight at the customer’s doorstep, requires management. In the era of digitally transformed competition, it is mandatory to optimize the latest technology to stay ahead in the race. Even those ventures fall into the category of providing outsourced services for transportation.  D365 F&O can resolve fleet management challenges faced by managers such as:   Tedious administrative tasks such as invoicing, quoting, dispatching, and keeping customers up to date are time-consuming.   Fluctuating fuel costs can add a significant cost to your budget.   Unforeseen vehicle breakdowns can cause delivery delays and a downfall in productivity.   The inability to reach drivers while they are driving adds another challenge to the list.   Inability to maintain driver’s productivity as losing good drivers is an expensive affair.   Lack of coordination among fleets scattered in various locations.   Scattered data leading to poor decisions is one of the major concerns.   How Dynamics 365 Finance and Operations help your Business?  Dynamics 365 Finance and Operations delivers unified Fleet Management Software that allows you to manage buses, trucks, delivery vehicles, and a lot more. Instead of directly calling drivers, this solution enables live vehicle tracking, route progress, and even late or missed stops. It allows various robust functions such as:  Driver Management  D365 Finance and Operations helps manage your driver by automatically recording locations, trips, and driving behavior. Monitoring their activities, driving patterns and vehicle utilization becomes easier. You can easily create and manage a driver’s profile and identify if they have an expired license. You can also access alert emails/SMS for long driving hours. Check if any of them violate the rules. In addition, it also delivers insightful statistical reports on driver management.   Trip Scheduling and Route Planning   This feature of the single Fleet Management Software allows you to create trip specifying instructions and waypoints. You can schedule trips and predict optimal routes based on traffic. You can get accurate data on turn-by-turn driving directions, estimated driving time, and distance. Besides, it calculates and generates routes for the fastest travel hence saving you fuel. Route planning is automated. You can easily search, plot, assess, and print your route.   Vehicle Maintenance   With vehicle maintenance, you can create better schedules, and maintenance plans based on industrial rules while tracking vehicles needing sudden attention. In addition, you can track their history based on their type (e.g., four-wheelers, two-wheelers, loading capacities, etc.) You can also track budgeting vs actual maintenance cost.  Vehicle Tracking   The solution enables real-time vehicle location visibility and tracks historical data on routes, site visits, vehicle speed, idling, and drivers’ behavior. Moreover, you can also claim live traffic updates, excessive speed monitoring, unauthorized vehicle uses tracking, etc. You can also create personalized maps with custom geo-zones as well as landmarks.   Track Tyre Efficiency   Now you can track tire efficiency through Tyre serial number or Tyre Card No. The Tyre factsheet generated gives out all the transactions and analysis of a Tyre while current running Tyres on the vehicle with actual mileage and life are also tracked.   How Dynamics 365 Finance and Operations Favors Your Business?  Having all the above-given functionalities eventually works in a business’s favor. With driver management, trip planning, scheduling, and other features, your business is bound to see a difference in productivity.   Cuts Fuel Cost  With this software, you can manage your fuel costs by identifying every potential aspect that can help you consider every aspect that can save you fuel, be it finding the shortest route, avoiding traffic, or using the vehicle to its full capacity. It can address all the aspects that will help you save costs on fuel.   Reduces Vehicle Maintenance cost   Since the user can track vehicle history, km traveled, fuel consumption, engine hours, and other factors, you can pre-determine the maintenance requirement and take preventative measures before bigger damage.   Improves Driver’s Safety   This solution allows you to track your driver’s performance, expertise, background, capabilities, behavior, and other factors before assigning them trips.   Make Timely Deliveries   You can identify the ideal vehicle for delivering a specific item or a category of items with maximum capacity, followed by customizing routes to the shortest. This way you can boost productivity by delivering more items in a day thus helping you ease up on secondary trip planning.   To Sum it Up   Having Unified Fleet Management Software like Dynamics 365 Finance and Operations has become a necessity these days. Since logistics usually operate on razor-thin margins, profit depends upon the optimization methodologies you conduct. If you are looking for D365 Finance and Operations implementation, you can Contact Trident Information Systems, a Gold Microsoft Dynamics 365 implementation partner with a massive team of experts and a robots track of accomplishments.  

Transform Fleet Management with Dynamics 365 Finance and Operations   Read More »

Curb Food Manufacturing Wastage and Meet Quality Standards with Microsoft D365 

Food Manufacturing ERP /

In an industry where the margin is limited and the final product is perishable, the manufacturer needs to take certain steps to avoid wastage. Food manufacturers waste food every day in a concerning amount. Lack of proper inventory distribution, storage, and management are key drivers of food wastage. An ERP for Food Manufacturing like Dynamics 365 for Food Manufacturing can help manufacturers tackle wastage and comply with quality standards. Statistically, Food wastage is one of the leading causes adding to food costs and depleting revenue. Proper planning and inventory management can save your business from shutting down.   Minimizing waste can save you a fortune, adding considerable value to your profit. However, have you ever wondered about food waste driving factors?   One of the most common factors are overbuying, spoilage, Improper Storage, and improper methods:   Overbuying is the case due to a lack of an efficient demand forecast. With the inability to identify customer demands, manufacturers tend to purchase certain ingredients which are left unused for a long time.   Raw material and final products need proper storage otherwise, they can perish a lot faster than their estimated time.   Unused items left for a long time can end up getting spoiled or become unfit to consume, hence they get wasted.   Another major factor that counts is being unable to practice proper preparation techniques such as failing to get the most fruit off the grind.  Manufacturers can prevent these factors with a suitable Food Manufacturing ERP such as Microsoft Dynamics 365 for Food Manufacturing. They can forecast demand and allocate inventory better. Proper warehouse management is necessary to boost the shelf life of your raw material and finished products. Also, training your staff to adopt certain preparation methods that ensure optimum ingredient utilization can help this process significantly.   How Dynamics 365 Helps Curb Food Wastage and Comply with Quality Standards?  Microsoft Dynamics 365 for Food Manufacturing is one of the leading ERP for Food Manufacturing throughout the globe. It tracks raw material, spillage, and food waste, forecasts demand, manages warehouses, and identifies how you can meet the quality standards with minimum waste.   Demand Forecasting   You can use D365 to predict independent demand orders from sales reports and dependent demand from a decoupling point for customer orders. This upgraded demand forecast is an ideal solution for master planning.  Historical transactions are transmitted to Microsoft Azure Machine Learning hosted on Azure. Since this service is not shared amongst users, it can be customized to fulfill industry-specific requirements. You can optimize the supply chain management to view and adjust forecasts and spot the Key Performance indicators (KPIs) on forecast certainty.   Inventory Management   With real-time visibility, you can manage inventory better, order, and optimize the accurate ingredient ratio. Microsoft Dynamics 365 keeps upgrading its inventory management capacities for more sophisticated supply chain tactics optimization, such as assigning series numbers and locations to different food products, inventory organization for transfer routes, added item carts, and cards creation to classify each product.   Measuring available inventory, categorizing added items, and importing zip files for item images.   Complete Automation   Dynamics 365 for Food Manufacturing ensures Complete manufacturing automation minimizing human efforts as much as possible. Leading to a manufacturing process boost and waste reduction at the same time. For instance, adopting Automatic Visual detection minimizes human efforts and the scope of errors. Or automatic data analysis extracting market demands and production requirements offer quicker reports than your data analysts. sparing you enough time to use it on other productive activities.   Avoids Overproduction   Under Microsoft Dynamics ERP for Food Manufacturing, you can purchase apt equipment and tools your business needs to avoid overproduction. Waste reduction gets easier with proper inventory control, accurate timelines, and efficient management. With manufacturing workflow process integrations and adjusting production schedules can help reduce food wastage to a significant level.   Also, its robust features such as capacity loading, production-driven automation can help you determine the cost of each activity occurring at the factory.   Warehouse Management   The warehouse management module for Microsoft Dynamics 365 finance and operations manages warehouse operations regarding manufacturing, distribution, and retail companies. You can claim a wide range of features baking up warehouse operations optimally at any given time. The warehouse is completely integrated with other business operations in finance and operations such as manufacturing, quality control, transportation, purchase, sales, transfer, and returns, etc.  Lean Manufacturing   Optimize lean manufacturing method to minimize waste. Applying this concept can allow manufacturers to cut costs on every business aspect. From accounting to payroll, there are numerous ways to cut activities that do not add value to the business. Similarly, Microsoft Dynamics 365 for Food Manufacturing, an ERP for Food Manufacturing helps you streamline every aspect of manufacturing. The integrated software generates a factory consisting of an unmatched level of efficiency and eliminates non-value-adding activities.   What is Vision Quality Inspection (VQI) and How Does It Help in FMCG Manufacturing?   Vision Quality Inspection is a technology accompanied by hardware created by our experts to detect defects while manufacturing FMCG products.   It is particularly useful for reign particle detection such as stones, metals, insects, small animals, unwanted vegetables, wood, thorns, and so on.   Confirm the structural dimension and quality with relative dimension monitoring, check if the necessary components are present and unwanted particles are evaded.   Automate color identification and identify if the product is in the right tone of color. Measure and control the product intensity and spectrum of the object’s illustration.   Why Would you Choose Trident?  Trident Information Systems offers one of the best ERP for Food Manufacturing. After winning multiple awards, we are recognized as the Gold Partner of Microsoft Dynamics 365 and LS Retail. We are armed with 150+ technical resources and have come up with unique services such as Vision Quality Inspections. Optimizing food manufacturing and ensuring quality, this innovation of ours has gained significant recognition among manufacturers. Not every implementation partner provides this add-on. Additionally, we are one of the oldest B2B service providers in India, extending our services to South Africa, America, the

Curb Food Manufacturing Wastage and Meet Quality Standards with Microsoft D365  Read More »

How does LS Central Help with Store Stock Redistribution? 

Retail ERP Software /

Retailers these days are struggling with stock redistribution. Lack of real-time data and appropriate technology, followed by a dynamic market environment leads to such issues. Inability to forecast demands and Retailers using outdated technology have a hard time balancing stock, Reorder Point/ Max inventory, and so on. Hence, they require a solution like LS Retail Software Solution: one of the Best Inventory Management Software.   Store Stock Redistribution is a part of the LS Replenishment suite and is completely integrated with LS Central as a key component. It ensures that the correct items are present at the right place at the right time. LS Central can successfully process all this by calculating and offering transfer orders and purchase orders for stores and warehouses.   Purchase Replenishment Journals and Stock Replenishment Journals support processing for constantly occurring products that are purchased or delivered either straight to a warehouse or the stores. Generally, demands are either fulfilled with the transfer orders from the warehouse or through the purchase orders for deliveries straight from the vendors to the stores.  This suite also introduces Redistribution Replenishment Journals, which support store replenishment from other stores or warehouses. This can be very useful for items that are purchased once, or products that are at the end of their lifecycle. This stock exists in the store and needs to be sold out at minimal discounts. In these examples, the stock is scattered across stores. Some stores might have more products than others, and some might have more demand for stocks than others. This journal calculates and proposes item transfers to states with demand and less stock while eliminating out-of-stock situations.   Having healthy stock redistribution technology can deliver tremendous benefits to a business. Since every decision involves the resources in the shape of cost and time, retailers need to analyze requirements and benefits before making these shifts. Optimum store stock replenishment can offer benefits like:    Improved inventory health   Increased inventory turns  Improved stock cover and reduced stock-outs at SKU (Stock Keeping Units) level  Increased full-price sell-through   Reduced brokenness   Improved omnichannel distribution.  The Store Stock Redistribution calculates the number of items needed in a store to fulfil demands, followed by the number of items to be transferred from other stores or warehouses.  The core process is performed in three major steps:   The system calculates the demands and excessive stock within the warehouse or the store.  The user then goes through the calculation while narrowing down the items that are to be considered ahead.   The system then calculates the overall trips (transfer between stores) to fulfil the demands in the stores.   Store Stock Distribution delivers the following calculations in order to calculate the supply and demand in the store.   Sales Demands: In this calculation type, the sales demand is calculated until the end of the season, lifecycle, or the end of the calculation horizon for the items throughout the stores and warehouses. In accordance with current stock and expected sales demands, followed by a buffer value, the system classifies locations into locations with demand and supply.   Stock Balancing: This calculation type includes calculating the average stock for all the items throughout all stores. According to current stock and average stock value, the system balances stocks between stock and thus classifies locations in locations with demands and supply.  Reorder Point/ Max Inventory: In this calculation type, the current stock for the items is calculated in stores and warehouses. In accordance with the Max. and Reorder Point, the system will classify locations into locations with supply and demand.   Manual Redistributions: This type of calculation is like the Sales Demand calculation; the sales demand is calculated until the end of the season, lifecycle, or the end of the calculation horizon for the items throughout the stores and warehouses. In addition, the system also calculates the current variant availability to spot broken units. This calculation does not endorse the classification of locations in locations with demand and supply. Nevertheless, it lets the user determine how the variants shall be redistributed across stores manually.   Ls Retail Software Solutions are one of the Best Inventory Management Software solutions. LS Central delivers an LS Replenishment suite that delivers Store Stock Replenishment. If you are looking to implement LS Central for accurate stock replenishment, contact Trident Information Systems. We are a Gold LS Retail and Microsoft D365 implementation partner.  

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Why are Manual Inspection Methods Not Effective Nowadays? 

visual quality inspection /

Have you been implying manual Defect Detection in Manufacturing so far? Don’t you think it is high time to switch to Machine Vision Applications for faster and better-quality products? You are most likely to fall behind in the competition if you keep putting most of your time and resources into manual testing that does not even guarantee accuracy in some cases.   Manual testing might work in some areas, but it is not preferred every time since it comes with various drawbacks such as:   Low Accuracy   Humans are prone to make errors, and manual testing is more likely to make more errors than an automated solution. For example, in the case of glass manufacturing, human eyes might miss dust particles in a hassle, or they miss subtle scratches appearing on the glass surface. As soon as they notice it, there are chances the defective pieces have already found their way ahead.  Mandatory Human Interactions   In current times, where social distancing is the topmost priority, we need to avoid human interactions as much as possible. Batch testing (executing a series of tests) is possible. However, in each test case execution, human interaction becomes inevitable. If you switch to a Defect Detection Computer Version, everything gets automatic and needs no/less human interference.   Demands More Time and Resources  To cover each application area, you need to perform more Manufacturing Defect Detection tests. Creating test cases and their respective execution eats up a great deal of human effort and time. Checking up on each product, and informing the person concerned to take relevant steps, and taking the same tests, repeatedly, can be exhausting and time-consuming.  Impractical Data Collection   Unnecessary data collection is one of the biggest drawbacks of manual inspections, collecting and comparing substantial amounts of data is impractical without automation. Preparing reports on products and reporting them to the relevant personnel can be time-consuming and prone to errors.   How Does an Automated Intelligent Machine System Help?  The demand for higher productivity and better-quality output within the manufacturing industry has demanded an upgraded production inspection. A Visual Inspection in Manufacturing is more beneficial; you can assure better and faster defect detection. A Machine Vision Inspection can offer tremendous benefits such as:    Boost Manufacturing Output   With automatic vision inspection, you can detect defects faster and make necessary modifications, you no longer must put your time and efforts into manual testing and reporting, instead spend it on other productive tasks and get a boosted ROI. The inspection is done in one station and there is no need to set multiple inspection sections.   Minimizes Inspection Time   In visual quality inspection, everything is done by the machine itself, so you do not have to fuss about its accuracy and speed. There is no doubt that the machine version surpasses human vision at every level provided by its speed, repeatability, and speed. Machine vision can easily identify small objects and detect defects with lesser errors and reliability. Machine vision can inspect thousands of products and their parts in a minute on a production line.   Better Perception   Machine vision has a high resolution depending upon the technology and hardware that are being used for the object’s illustration. Automatic Defect Detection in Manufacturing has a better spectrum of visual perception. Moreover, the system is more reliable and can be programmed as required.   Anywhere Deployment   Such systems can be deployed anywhere, even in locations that are hazardous for humans. It is best for manufacturing products or solutions that may cause serious health hazards or injuries to humans.   Production Optimization   With this technology, you can easily interpret defects and solve them in the closest time possible. Analyze first output and resolve the core issue of the quality defects. You may as well use the permit fixers to highlight defective components and effectively digitalize the defect reporting process.   Promotes the Desired Outcome   With a Machine Vision Inspection, you can optimize your products and workforce. You can also eliminate the need for sampling products while using this technology. Also, you can revise all the defective products from the data storage and identify the root cause of defeated data in real-time. Automating these activities can make your production goals easier to achieve.   Minimize Future Costs   You can easily cut costs with a digital quality inspection (including rejected or returned items that could be damaged due to shipment-oriented packaging defects). Remove them before getting shipped and improve the end customer’s product quality experience.  Final Words   Manual Defect Data Detection in Manufacturing has become outdated. Automating your quality inspection can eliminate all the issues arising under manual quality inspection. Trident Information Systems is one of the best Vision Quality Inspection service providers. Contact us for a demo. 

Why are Manual Inspection Methods Not Effective Nowadays?  Read More »

Need of Business Intelligence for Business Growth & Decision Making 

Microsoft Dynamics 365 /

The age of technological advancement has turned regular lives to a completely new page, let alone businesses. Companies these days can access Business Intelligence Tools and related strategies to tap into their customer’s mindset and read patterns. These insights are no less than a treasure for a business; this data can easily transmute to loyalty programs. Suitable Power BI Implementation Partners can guide you through the methods you can optimally utilize this technology.   So, What Exactly is Business Intelligence?  Business Intelligence is a compilation of technologies, tools, practices, and applications that helps an organization collect, integrate, analyze, and display raw data in the form of insightful and action-driven business data. BI (Business Intelligence) is comprised of the following aspects:   Data Mining   Querying and Reporting   Analytical Processing   BI aims at helping business managers, cooperative executives, and other operational heads to make more insightful and logical decisions. BI is a great tool for cost-cutting, identifying new business opportunities, and shunning inefficient business operations.   However, not everyone is benefiting from the same. Owing to time and budget limitations, some managers perceive that BI might not be worth the investment. Some may consider it as saving on their budget. However, little do they realize it causes more harm than good to a business.  You might also address it as a ‘leaky bucket’ the bucket represents your business and water represents your customers. Considering the fact that you cannot add more customers since your bucket might overflow. BI, like Microsoft Power BI Integration, collects and compiles data on your sales and customers so you can see customer loss as it happens.   You may also end up understocking. A warehouse manager can develop a business instinct for company trends. However, instincts are just subjective. You may end up understocking or overstocking inventory without having current market analytics and proper knowledge of customer demands.   This is where BI comes forward and plays its part. You no longer must rely on the quarterly or monthly reports since you can get real-time data and analysis of what customers are demanding so you can stock in balance.   One of the major drawbacks of not using a BI is the skyrocketing expense of your resources, staff to manage your IT department. With BI you can print and share the relevant reports yourself. This saves your time and budget on the IT department, and they can do something more productive instead.   How does Business Intelligence Help in Business Growth?  Business Intelligence serves the businesses the purpose they are derived from in the modern business scenarios. A Power BI Integration can help your business with   Making more effective and insightful decisions  Optimizing Internal business operations   Increasing operative efficiency   Better Return on Investments  Upper hand over the competition   Identifying Current Market Trends  Spotting Business Problems   More Insightful Decisions   If you are a business owner or at the managerial level, you may want to stay current with the latest updates. Having data at hand is not enough, even worse if it is all scattered. Business Intelligence Integration helps your business data get structured and better analyzable. Having a centralized system that keeps your business data up-to-data leads to more insightful and better decision-making. It directly impacts your team performance, productivity, sales cycles, customer product or services preferences, and revenues.   Better Business Visibility   With Power BI, you can have better control over your business. Gone are the days where you had to skim through massive data logs. This technology allows you to have it all in one go. It aims at providing better insights into your business so you can identify the areas that need more attention. It illuminated all your business aspects and helped you make better strategies and optimize internal business operations.   Boosted Productivity  With centralized data, transmit inputs across the management via the cloud, and cut time on the administration. The management doesn’t have to dial their office and ask for the necessary data manually. All they have to do is add their data to the application and they are good to go. No need to put in extra effort. They can easily get rid of bottlenecks, automate their daily tasks, redefine their business implementation processes, be more organized and prioritize their to-do tasks with no extra manual efforts.  Better ROI   Every business runs on profit and expects a good Return on Investment since it encourages them to start generating extra income and scale a bit further. Business Intelligence Tools help a business collect, integrate, and analyze a bulk of data and present it in a more readable and logical format without eating too much time. It helps the decision-makers to create relevant sales-oriented strategies and draw more customers in. This entire process plays a vital role in providing a good customer experience. Also, it impacts how they carry out their after-sales services.   Business Future Planning   Investing in BI enhances a business’s efficiency while identifying market trends and customers’ purchasing patterns. As soon as an organization masters reading their customer’s purchasing pattern, it can easily compare their old buying algorithm with the one BI has generated. By doing so, they can attain better customer knowledge and optimally utilize their resources.   Competitive Advantage   Above all, the most substantial advantage BI can offer your company is analyzing how your competition is executing its strategies. Having such data shared as dashboards, you can easily create more effective blueprints than your competitors. Tracking your competition is as important as understanding your customers and their spending patterns.  Final Words   Business Intelligence Tools have become one of the business necessities. Those who do not recognize its value face certain losses. It becomes hard for them to keep up with their competition and retain their customers. You can opt for Power BI Implementation Partners such as Trident Information Systems. We provide one of the Best Power BI consulting Services. For further queries and a demo, contact us.  

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How to Select the Right Implementation Partner for ERP/CRM of Your Business?

Microsoft Dynamics Partner /

You must be very careful while looking for an ERP Implementation Partner for your business, as everyone poses as the best. It can become a long and tedious project since there are hundreds of partners out there. Choosing the wrong implementation partner can cause ERP implementation to fail.   Look for a partner with extensive knowledge and a stellar reputation in the market. Also, they must have relevant experience with companies of your kind.  How to Choose an Implementation Partner?  Before choosing an implementation partner, there are a few things you need to take care of. Since this is expected to be a long-lasting business relation, thorough research is necessary. Follow the steps given below before considering a partner.   Identify Suitable Software   The first step is to identify the software that your business needs and address your industry well. Analyze your business requirements and decide what software would suit you best. Spot your business’s weak points and keep a list ready for the software offering solutions for the same. It is recommended to pick a unified solution such as Microsoft. There are many MS Implementation Partners, but we suggest picking someone with one of the oldest bases such as Trident Information Systems.   Define the selection Criteria   With system stakeholders, you may want to define the selection criteria. Ask yourself questions like:  If geographical proximity is important  If you need to customize development abilities  What is the support turnaround you are looking for? What are the other capabilities your service provider can offer?  What is the financial viability of your service provider?   Finally, identify which one of these requirements is a must-have or nice-to-have.   Discuss with Your IT Team   Sit with your IT head and discuss the best viable option you could have for your business, according to the budget. Your IT team can best elaborate on the issues they face with the current technology and the most appropriate options you could pick from. Make sure your team   can create an effective and open communication channel with the service provider as it is most likely to be a long-lasting relationship.   Be Open and Receptive While Taking Demos  Many employees resent changes; your team might react the same. However, while you take the demo, be open about the process. Even if it seems a bit different than how you operate. It might completely shock you how you can make things even better and easier. Additionally, if it has already been included in the software you may save customization, maintenance, and support costs.   Identify Your ERP Project Costs   Once you are satisfied with the demo, the next step is to identify your ERP Project costs. There are many stories about how ERP implementation costs go out of hand and set a bill up to threefold of the original costs. Unfortunately, these scenarios happen in real life but don’t have to be. You can ask for a phased approach. You can break down the costs over a longer period and make it easier for your staff as well.  Ask How Their Customer Support Looks like   Once you go live with an implementation partner, you want to know what their customer support looks like. Their primary role is to help you achieve your goals, if you encounter issues, do they have a help desk for you? Or can they provide additional training for your team if required? Apart from this you would want to give regular reviews of your business needs, right, what about that?   Importance Of a Good CRM/ ERP Implementation Partner  It is important to have a good implementation partner since ERP/ CRM Implementation Services play a huge role in how your business is going to operate in the next five years. The following are the reasons why you need a good implementation partner for your business.  Increases Resources  Once you associate with an ERP Implementation Partner your business gets progressively robotized and executes a better synchronization among multiple business divisions. Data can steam smoother throughout the organization. And the best part is it eliminated postponements of data and miscommunication.   Creates Better Strategies  You can understand your clients better with real-time data and analysis. Understand your clients in-depth and identify their purchasing habits. With this data, you can make better strategies to retain current customers and lure new ones to the business.   Saves Time   Once you join hands with the technology partner, you tap into the abundant expertise services. It is more time-consuming to switch your in-house experts to a new CRM/ ERP tool. You no longer have to pull your people off their current projects. Instead, it is time to train on your new completely implemented system.   Greater ROI   When you outsource CRM/ERP implementation you are bound to get a higher ROI, training a partner cut you the time on getting your system up and running your team. Instead, now your team gets enough time to carry out the tasks they are best at in the meantime. This ends up boosting your business productivity and profit.   Automatic updates    You no longer have to worry about the upgrades, your Implementation partner is now responsible for it. You will never fall back since you will always be on the latest technological version. Optimize the latest ERP and CRM tools to boost business productivity.   Why Trident?  Being Microsoft ERP Implementation Partner and AX Implementation Partner, we offer strategic business and technology services, such as integration, implementation, migration, support to D365(AX), Business Central (NAV), LS Retail (LS Central), IoT, Mobility & Visual Quality Inspection.  Armed with 150+ certified technical resources and experience of over two decades, we have set solid ground services for retail, hospitality, eCommerce, logistics, manufacturing, oil, and energy, duty-free, and education industries. We have won several awards and are recognized as Microsoft and LS retail Gold partners. For further inquiries or a demo contact us.  

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Why Do You Need a Unified Commerce Solution to Boost Sales and Customer Services?  

Retail ERP Software /

Boost sales and customer services with the help of Unified Retail Management Software. With LS Retail ERP Software you can understand your customer psychology and make sales strategies accordingly. Get greater visibility and make more effective marketing campaigns to attract more customers.  A modern Retail ERP Software works as a Unified Retail Management Software, helping to avoid the downsides of patchwork. Such solutions integrate multiple departments within the same environment and help businesses build solid foundations.  Optimizing multiple software solutions can be a pain, such as building complexities with IT. It can hamper your management and drain resources. Therefore, your finances are engaged in doing the technical patchwork and keeping your staff tied up.   As for data management, it gets quite hard to take care of data throughout multiple software systems. It is complicated to manage your data as the system allows it, different software follows different patterns. Hence, you are all entangled with multiple software management formats  While using multiple software systems, financial reporting becomes a real pain. Data extraction followed by data standardization of calculation and formulae into a single accounting template from different applications, sub-ledgers, and transactions is not ideally recommended.   It is complicated to extract data from a soiled database and when these databases do not coordinate, it hampers your efficiency to improve and enhance. Failing to share the required document throughout the departments can become a potential threat to the overall productivity of your organization.   Boost Sales and Customer Services with a Unified Commerce Solution: LS Central.   You need the right Retail ERP Software, effective customer service, and excellent quality products. LS Central being a Unified Retail Management Software commerce solution built on Microsoft Dynamics 365 Business Central ERP. It is easier for the retailers to meet exceeding customer demands for exceptional services.   This is how LS Central helps to boost profit and customer services:   Centralized Control   As Unified Retail Management Software, LS Central incorporates your overall business from back to front, POS, ERP, inventory, sales, promotions, and offers. The data drawn from the key areas are combined on the same platform while ensuring centralized control of the retailer. You no longer have to move your data from ERP to eCommerce/ in-store or you need to import files: the system automatically takes care of it.    Effective Customer Service   With LS central, draw customers back and get repeated business, allowing secure and contrasting payments. Compare replenishments with the real market demands, allowing customers to check real-time stock availability. Integrate customer shopping data and use their preferences to personalize interactions. Allows self-service shopping and checkouts. Give the first hand to customers to return your products online or in-store as per their preferences. Allowing one on one appointments, consultations, and personalized services.    Loyalty Programs   Loyalty programs can boost your sales like magic. Having an insight into your customer preferences and their spending pattern, you can utilize that data to generate exclusive offers, discounts, and other schemes to lure customers in. As the name suggests, these programs ensure customer loyalty and contentment with your services.    Omni-Channel   Deliver an out-of-the-world shopping experience, also encourage your customers to invest their loyalty and engagement both in-store and online. Allow them to create and maintain shopping lists, address personalized offers straight on their phones. Boost brand awareness and customer retention hand in hand via the omnichannel. Compute customer data, profiles, and spending patterns to create business strategies.  M-POS  With M-POS, retailers and merchants can accept various payment methods on their phones. Additionally, you get value-added services that help with your business productivity. You can make card payments, online payments, and cash withdrawals and wallets, etc. It is another method to track customer data and use it for your benefit. Only a few companies offer a comprehensive solution to accept payment with the M-POS.   Unified Data   To get a holistic view of the customer experience, you need to adopt a Unified Retail Management Software in Retail CRM Software, containing everything from the contact center, website data, sales information, and marketing information and analysis on everything touched by your customers. With LS Central get an overview of your business via a centralized platform bringing all the necessary data within the same environment. Make better decisions with the bigger picture now available.    Final Words   A Unified Retail Management Software solution like LS Retail can help you boost sales and get delighted customers. We recommend researching through Retail ERP Software and finding a suitable LS Retail Implementation Partner. Trident Information Systems is a Gold LS Retail partner and earned experience of over 22+ years. Armed with 150+ technical resources, we have successfully served multiple businesses.

Why Do You Need a Unified Commerce Solution to Boost Sales and Customer Services?   Read More »

6 Ways How LS Central for Hospitality is Revolutionizing the Restaurant Experience 

Restaurant Management ERP /

Thinking of switching to LS Central? Do not delay! Get a reliable LS Central Partner in India and get started with the Best Restaurant Management ERP. Let us explain how it can revolutionize the restaurant experience. LS Central is a unified software solution for cafes, restaurants, and other foodservice businesses with a bigger perspective in real-time. LS Central is an extension to Microsoft Business Central, letting you process POS (point of sale), financials, supply chain management, operations, online channels, inventory, and customer loyalty within the same platform.   However, many businesses tend to rely on using multiple software but, they can end up causing complexities instead, such as:   Issues with integration and implementation.   Large restaurants have many vendors making management tough.   Establishing coordination with the software service providers.   Getting support and services of the software.   As the restaurant business expands or acquires new buildings the service provider might not upgrade its services for scaling.   Difficulty with providing on-premise and cloud solutions together.   You can replace all the multiple software solutions you are using now with a centralized solution. Get ready for more effective business operations and minimum waste. You can get a spot-on view of your business and make more sensible decisions with LS Central.   LS Central as a Revolutionary Measure   LS Central can do tremendous benefits to your business. With this centralized solution, you can manage the kitchen centrally, handle tables and optimize mobile POS. LS Central integrates your headquarters and restaurant operations with ERP.   Better Table Management   Use LS Central’s intuitive visuals and graphics display on every dining table depicted with different colors table availability, making guest management and tables a straightforward and error-free process. It further addresses the number of guests for registered tables and the staff they are currently serving. It ends up saving time and enhancing the overall dining experience.  Transfer orders or parts of orders throughout different tables or different sections of the restaurant quickly and easily. For instance, you can easily book tables from both reception or bars. Hence, allow easy order transfer across the restaurant.   Loyalty Programs   You can uniquely connect with your customers, identify them, and understand their likings and preferences. This way, it will be easier for you to create personalized services and products based on your earlier preferences. Your business sales swear by it. Additionally, the product’s upselling and cross-selling. Let your customers earn points on purchases throughout your channels. This will allow them to use these points as a part of their transactions or access exclusive deals designed for them. You can launch special meal deals or hold happy hours accordingly.   Data Visibility   With LS Central you can manage prices, ingredients, menus, the campaign offers, and manage all the data up to date on touchpoints such as websites and apps. Get real-time data on your operations, stock, guests at hand and optimize it on your analytics and insight. Create data-driven strategies to minimize waste and cut costs wherever possible, increase profit as well as customer loyalty.   Centralized Control   You can oversee and manage your chains from the headquarters, control prices, recipes, menus, and campaigns. also, trace staff performance and communicate with your employees. Analyze current costs and revenues and identify trends and potent opportunities. Access detailed reports and data in real-time and make more logical decisions. Configure your system to each region’s fiscal and region requirements.   Minimum Waste   Use real-time data to minimize waste and inefficiencies, with LS Central you can price your dishes accurately and extract maximum profit. Smartly order the accurate quantities and distribute them. You can ensure your customers receive exactly what they ordered. Speedup table turns and upsells growth. Optimize floor space with table bookings. You can also plan your meals and rationalize your ingredient ordering. Minimize manual work and scope of errors with automation. One of the best benefits of LS Central is using single software throughout the business.   Repeated Business   LS Central offers exceptional customer service while ensuring repeated business. You can make contactless payments and orders with a mobile POS or self-ordering device on the table. Your guest can customize their orders like adding or removing something according to their preferences. There will be an accurate display of allergens and ingredient data at the POS and self-ordering devices. Also, you can align menus and pricing to real-time demand. Your customers can order food either online or on their preferred services. Lastly, you can generate loyalty programs for you and your customers.   Conclusion   LS Central is a tool for revolutionary measures for a business. Trident Information Systems is a LS Central Partner in India, and have been serving many successful businesses so far. Being armed with 150+ technical resources, they have won multiple awards. For further queries or a demo contact us.  

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