Trident Information Systems Pvt Ltd

Bring predictability to your revenue pipeline with Dynamics 365 Sales

Uncategorized / Trident Information Systems

Most companies use sales pipeline data to gauge a very generalized picture of future sales. But imagine if your company’s data was accurate enough to predict next month’s revenue within a few cents? If an organization can standardize on top-performing sales processes and establish an accurate, targeted picture of the customer, pipeline data becomes far more reliable—and future sales become far more predictable. Insurance brokerage and advisory company Willis Towers Watson (WTW) collected extensive sales data across systems within the organization, but they lacked a centralized system to view the collected data. The company adopted Microsoft Dynamics 365 Sales to capture data in a single system where they could extract insights to optimize sales practices and prioritize high-converting customers. By using insights to drive success into sales practices, WTW has increased the reliability of their sales pipeline, making future revenue far more predictable. “In January, we ran our numbers based on prior performance and predicted almost to the penny what the number would be for new business going forward. Probably very few companies have been able to do something like that.”—Luis Maurette, CRB Global Head of Sales and Client Management, WTW Sales predictability can be increased when sales leaders have two key things: An accurate picture of high-conversion customers: Seller conversion rate will increase and sales cycles will close faster if you can provide your sellers a picture of your highest-converting customers. With the right tools, customer profiles can easily be developed from the characteristics of existing customers—sales intelligence you already have. According to LinkedIn, 74 percent of sales intelligence users said the tools are extremely critical or critical in closing deals. Better, faster sales processes: According to McKinsey, sales performance management can drive up to a 10 to 20 percent increase in revenue per salesperson. That means if you leverage tools that help you identify sales best practices and standardize them across your company, your sales cadence becomes predictable. Fast access to data, fewer systems to pull data from, and easy collaboration with teammates and stakeholders optimize processes, and in turn makes sales cycles faster. Identify customers more accurately, win more customers A better understanding of the customers leads to higher conversion rates. Marcelo Fama, Head of Latin America CRB Ops at WTW says that with the new capabilities offered by Dynamics 365 Sales and Microsoft Relationship Sales (which includes LinkedIn Sales Navigator), “We identify more opportunities sooner with the highly effective, automated triggers in the sales process that come with the platform.” At WTW, they are now able to target unique audiences because of data in Dynamics 365, and have accelerated the sales process because clients recognize right out of the gate that they understand their clients’ needs. Increase speed and collaboration with Teams When sellers can quickly access account managers and subject matter experts for quick information within the context of a deal, sales cycles close faster. WTW plans to leverage the integration of the One Microsoft platform to optimize their sales processes. With Microsoft Teams embedded in Dynamics 365 Sales, sellers can share and edit CRM records within the context of chats and channels, providing the seamless collaboration between segments and regions critical to closing deals. “We have aspirations to become even more connected as a company and to accelerate growth through standardized processes,” says Maurette. Success depends on making it stick Historically, the failure rate for large-scale change efforts like new customer relationship management (CRM) programs has been as high as 70 percent. WTW reversed this trend and within six months of rapid deployment, 90 percent of WTW sellers were up to speed and using the new tools to work faster and more efficiently. “In my 18 years at WTW, I don’t think we ever expected staff to adopt anything at above 80 percent, let alone a sales platform. It’s just outstanding.”—Jim Blaney, Head of Sales and Client Management, Corporate Risk and Broking, North America, WTW By tapping into the true value of Dynamics 365 Sales, WTW makes more data-driven decisions with consistency across the company rather than decisions based on guesswork. And the company has a deeper understanding of its clients and can better create targeted campaigns and deliver relevant, personalized services. Learn more about Dynamics 365 Sales Want to learn more about Dynamics 365 Sales? contact us today at info@tridentinfo.com

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Why it makes sense to move your retail management software to the cloud

Uncategorized / Trident Information Systems

As a successful retailer, chances are you are already running some of your IT functions in the cloud. That’s smart. The next logical step is to move your entire retail management system to the cloud, and go from the on-premises version to its software as a service (SaaS) one. But even if you know that the cloud is experiencing exponential growth, and that you will, one day, take the leap, you may be hesitant to do it now. Perhaps you are afraid you’re not ready for the change. Perhaps you have security concerns. Maybe you can’t clearly identify which practical, day-to-day benefits you’d get from moving to the cloud. Whichever your reasons, you want the best for your business, and you care about staying competitive. You want to make the right decision, and employ technology that will propel you forward today and tomorrow. While you are debating whether the cloud is for you, here are 8 good reasons why you should consider migrating your system. 1. Stay up to date, automatically With traditional on-premises software, businesses are responsible of keeping their hardware and software up to date. In order to stay current (and safe), they’d need to purchase new hardware every few years, and to update their software every few months. But in reality, retailers usually have more pressing concerns than keeping track of the latest software patch or upgrade. And if the company is using multiple software solutions and there are integrations in place, a system upgrade can become a costly and lengthy project. As a result, many companies end up with outdated IT environments that work, but don’t really support the business, and may even hinder it. In the worst cases, this old tech might reduce the company’s ability to grow and take on new projects, or stay on top of consumer demands. When you are using SaaS in the cloud, all these concerns belong to the past. You don’t need to worry about periodic maintenance, or to budget for expensive and complicated software upgrades. Instead, your supplier takes care of updating your software regularly. And if you have configured your add-ons correctly, you can maintain all your extensions, and even your configurations. SaaS software guarantees that you are always, automatically, on the latest version, and can use all the new functionality that comes with it. 2. Enhance productivity with intelligence One of the biggest advantages of the cloud is the advanced computational power it offers. Tasks that until yesterday were too complex for even the most powerful computer, for example predicting future sales patterns, are now within reach of any retailer. Businesses can run their data into Artificial Intelligence (AI) and machine learning (ML) powered tools available in the cloud, and without having to pay for extra servers or data scientists, they can get the answers they need, with minimal effort, very rapidly, and at a fraction of the cost than comparable on-prem technology. There is a wide variety of AI tools available in the cloud, giving businesses infinite possibilities to improve their effectiveness and productivity. AI can also help make smarter decisions, and deliver more personalized, to the point customer service. Would you like to send personalized promotions and special deals to your customers based on their shopping history and specific tastes? Are you thinking about adding a chatbot or virtual agent as a first-line customer support? Or perhaps you’d like to offer intelligent search on your e-commerce site? When you run your software in the cloud, all these initiatives are accessible to you, and can be started within a very short timeframe. But AI can do much more than help deliver bespoke customer experiences. You can use optimize your inventory with advanced forecasting that can factor seasonality, promotions, trends, and product substitutes and complements into your forecasts. You can refine your hiring practices with intelligent talent acquisition solutions. You can simplify searches across your catalog for both staff and customers using AI-powered accurate product tagging applied to images. When you infuse your business with intelligence, you also make it more proactive, agile, and profitable. 3. Guarantee business continuity with a reliable infrastructure With traditional in-house IT setups, businesses are at constant risk of downtimes and failures. On-site servers can’t usually guarantee a consistent performance, and if a key piece of your hardware breaks down, you may be left unable to serve customers or close sales – and could even risk losing your business data. As regards reliability, a traditional infrastructure usually necessitates a disaster recovery plan, requiring you to build redundancy, carefully monitor conditions, having dual firewalls and more – in short, you need to budget for time-consuming, expensive, complex monitoring. Switch to SaaS software, and you can step away from all of these problems. Even if you experience a hardware failure – say your computers or servers break down – you won’t lose your data, as it is safely stored in the cloud and can be accessed when and as you need to. The cloud also guarantees higher reliability. Large cloud services like Microsoft Azure, with expansive resources and entire dedicated teams, have already built in redundancy, from failover hardware to datacenters located across the world. As a result, Azure, the service where the cloud-based version of LS Central resides, can guarantee 99,995% uptime, and top security features. 4. Respond quickly to changing market conditions You know how important speed of action is in the retail industry. Yet, traditional IT environments are all but agile: even a project as simple as adding new servers or applications can be very time consuming. First, your IT staff needs time to procure the hardware or software that will fit within the current infrastructure. Then they have to set it up and test it, and finally, they’ll have to go through implementing it. In the past, this process was the only way to implement change. Today, this is an outdated and ineffective way of operating – especially when the businesses you are competing against are agile and unburdened by traditional infrastructure, such as e-commerce players. To stay

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3 ways to lower food costs using your restaurant management system

Restaurant Management ERP / Trident Information Systems

In the low-margin restaurant industry, it is essential to consistently monitor food costs. As restaurants struggle with rising price of ingredients, bottlenecks in the food supply, and limited seating availability, it’s more important than ever for businesses to optimize ingredient buying and usage, and minimize waste. A good restaurant management system will help you keep track of raw ingredients, menu prices, and spillage and food waste, enabling you to determine where you can make improvements without decreasing quality. Here are three steps you can take. 1. Automate inventory monitoring In the food and beverage industry, food costs represent on average almost one third of total business expenses. A unified restaurant management system that connects sales, kitchen and inventory in real time within a single platform will give you total visibility over usage of ingredients. And if it’s a truly unified platform like LS Central for restaurants, it will also enable you to link your purchasing to recipe management and to actual sales. Stock can then be automatically added to as new inventory is received from distributors, while preset amounts for each ingredient are automatically subtracted from the inventory count when dishes are prepared. Some software systems also enable you to adjust inventory on the fly, using mobile devices to remove from stock the jars that fell on the floor and broke, or the spoiled meat. All this data can then be organized and analyzed in your back office tools, giving you valuable insight into what might be affecting your bottom line and allowing you to take action. 2. Identify waste patterns and adjust The US restaurant industry alone wastes over $25 billion worth of food annually, according to a report by waste reduction group ReFED. This is a staggering amount of money being thrown into the garbage. The first step to managing food waste is to keep track of what you’re throwing away, in what quantities, and why. Use your restaurant management system to keep a regularly updated food waste log. Locate problem dishes, and establish achievable wastage goals for your staff. Your employees deal with food waste in both the dining room and the kitchen, so it is important that both kitchen and front-of-house staff are trained to minimize common mistakes and correctly report wastage. Implementing a culture of waste monitoring with your employees will encourage staff members to report more detailed waste data. It will also discourage employee theft by clarifying that all inventory, both raw and prepared, is regularly being accounted for. Once you track your food waste, it’s time to start looking for trends. Perhaps you’ve noticed a dish that consistently returns to the kitchen partially uneaten. Whether it’s the half-eaten pancake or the piles of untouched fries which you end up throwing out, your customers are telling you something about portion size. With a good restaurant management solution, you can easily adjust your recipes and optimize ingredients and quantities. If your dessert portions are too generous, you could consider getting twelve slices instead of ten from each cake, reducing the amount of whipped cream, or making your cupcakes slightly smaller. The difference might seem tiny at first, but by the end of the month those ounces will add up to savings. By keeping an eye on your waste and adjusting portions accordingly, you’ll produce profit-making dishes, and will have satisfied customers cleaning their plates. 3. Engineer your menu to perfection Menu engineering is the process of finding the perfect balance of popular low- and high-cost food items. It’s an ongoing practice that uses key performance indicators (KPIs) to help you make data-driven decisions that ensure meals are popular and profit-making. If you are using a restaurant management system that gives you real-time business information, you can keep track of your KPIs and see how well your business is performing relative to established targets at all times. Use the system to break down the data and see how many times a dish has been ordered, what it costs to produce, and what kind of profit it brings in. By tracking KPIs such as average contribution margins and food cost percentages, you can see how a dish compares to the average profit margin of similar menu items. Once you have this information, you need to decide which dishes should be kept in your menu, and which ones you should rather replace or discard. Do you have a menu item that is significantly below the average margin and sells poorly? That should probably go. Is there a popular dish that is slightly below the average margin? Check if it will stay popular even with slightly higher prices. Do you have a low-selling but high-profit dish? Promote it by giving it top center placement on the menu, and remind your servers to suggest it to guests when applicable. As you calibrate your menu for maximum profitability and customer satisfaction, you will also be adjusting your inventory. Why order bags of live clams when they require careful handling, have a short shelf life, and aren’t frequently ordered? Save yourself both time and money: remove them from your menu and your inventory. Controlling food costs while providing consistently great meals is essential to your restaurant’s long-term profitability. While it used to require a time-consuming process of manual reporting and calculating, today technology can help you refine your processes and cut costs. Do you need more information on how a modern restaurant management solution can help you transform your business? Contact us

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Galvanize Audit Risk Analysis Tool

Trident Information Systems

Computer Aided Audit, Risk & Governance ToolTrident’s Galvanize integrated software solution standardizes and streamlines key functions allowing you to increase team productivity and efficiency by as much as 50% – materially increasing the value you bring to your organization. Overview Galvanize Analytics Galvanize Essentials Galvanize Overview Galvanize – Transforming Audit & Risk Galvanize’s suite of products is used at all levels of the enterprise to help maximize growth opportunities for our customers by identifying and mitigating risk, protecting profits and accelerating performance. Galvanize provides audit and compliance management when and where you need it. Galvanize Analytics and Essentials simplify and automate your data access, extraction, analysis, investigation, remediation and reporting. Galvanize focuses on; Data Analysis Audit & Compliance Management Continuous Transaction Monitoring Reporting & Data Visualization Exception Management Tracking Galvanize delivers technology solutions that are transforming audit and risk management. Through a combination of software and expert content, Galvanize enables powerful internal controls that identify and mitigate risk, protect profits, and accelerate performance. Audit Management Internal Audit Compliance Management Internal Audit, Compliance & Legal, Accounting & Finance, IT Operational Risk Management Risk Management, Accounting & Finance and Information Technology Fraud Management Compliance & Legal, Accounting & Finance, IT, Internal Audit Risk & Control Monitoring Internal Audit, Compliance & Legal, Accounting & Finance, IT, Business Operation Enterprise Risk Management Risk Management, Internal Audit Business Benefits Increase business assurance With so many disparate data sources in the enterprise, being able to capture relevant transactional data for a complete view of the business is no trivial task. Galvanize Analytics provides connectivity to a broad range of data sources. From transactional databases, spreadsheets, flat files, business applications (including SAP ERP and SAP CRM) and more, Galvanize Analytics’ depth and breadth of connectivity helps ensure complete data coverage for increased business assurance regardless of the disparateness and variety of information sources. The business can also be reassured of the integrity and validity of results as a detailed audit trail of all analysis activities is always being recorded Raise executive visibility Analysis results don’t resonate with upper management unless they’re presented in an executive context. Effectively get the attention of an executive audience by conveying the significance of analysis results through compelling, yet easy to create, data visualisations that provide additional business context, not just transactional data results. Save time and effort with automation Eliminate manual effort and quickly help achieve significant cost savings by automating data import, export and analysis tasks. Using the industry standard Galvanize designed by the company founder, scripts can easily and quickly be created to automate repetitive manual tasks. For example, instead of taking 1-4 days to manually reconcile multiple spreadsheets, Galvanize Analytics can import, combine and test the data using a script that only takes seconds to execute. Improve corporate culture for increased collaboration A siloed corporate culture limits the ability to leverage the collective expertise of the organisation. Spreadsheets, documents and e-mail are also not a viable or scalable means of easily sharing thoughts and keeping track of feedback. Break down communication barriers and help nurture a more synergistic culture by easily showcasing analysis results and encouraging collaboration across cross-functional teams with Galvanize for secure cloud-based sharing. Galvanize Analytics Audit Management & Analytics Are you trapped in a time suck between spreadsheets, manual processes, or difficult technology? Galvanize Analytics Galvanize Analytics is a data analysis application that provides a powerful combination of data access, data analysis, and integrated reporting. Galvanize provides immediate visibility into transactional data critical to your organization. The application reads and compares data, but does not allow modification of source data to ensure that it remains intact for complete data quality and integrity. Galvanize allows you to work with data in the following ways: Analyze entire data populations, or samples of populations Identify trends and exceptions, and highlight potential areas of concern Identify control issues and ensure compliance with organizational standards Age and analyze financial or time-sensitive transactions Automate analytic testing and receive immediate notification of results Log the analysis performed, allowing you to preserve analysis steps, and review and compare results Application Use Cases Audit Control effectiveness Audit analytics Risk analytics Statistical sampling Compliance FCPA AML Sanction lists Contract compliance Information Technology Data migration, reconciliation COBIT, SOX Security testing Transnational SoD resting Log analysis Risk Management Monitoring KRI indicators Risk scoping Human survey testing Risk analytics Accounting & Finance PCard T&E P2P Fraud Tax compliance Procurement Vendor assurance Predictive analytics Public Sector Entitlement oversight Grants compliance Investigations Automate A123 control testing Aidit readiness Trident Data Visualisation Audit Ready Solutions for Dynamics ERP: Navision & Axapta Audit Analytics is used for performing internal controls and identifying transaction errors and exceptions. Such reviews often take place long after the transactions have been done which seriously limits the ability of Management to take timely and corrective action. The value of audit analytics is maximized when the results of Continuous Monitoring transactions and controls are being provided directly to the business process owners for response. This allows for corrective action to be taken on a timely basis, directly improving the bottom line and business performance and reducing associated risks trough rapid response to fraud, errors and inefficiencies as well as strengthening financial and operational controls. Whether your business challenges lie in the areas of fraud detection, controls monitoring, or auditing for compliance – or within the specific regulatory and operating environments unique to Government, Banking & Finance or Healthcare – Trident can incorporate standard controls testing analytics into customized solutions uniquely suited to your organization’s needs through the Galvanize solution and our consulting offering within audit analytics. The Audit Analytics are a series of Audit related dashboards that are ready to deploy showing this knowledge to the business. This can be deployed via a browser or mobile device. The solution is powered by Galvanize, the leading data analytical engine, and Power BI Dashboards, the top data visualisation dashboard. The Audit Analytics solution enables data to be extracted on a regular frequency (hourly, daily, weekly, as deemed necessary) to dynamically and automatically update the dashboards without IT involvement

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Our Partnership

Trident Information Systems

Trident’s StoryTrident is a global consulting firm that empowers organizations around the world to digitally transform and grow their businesses. Our expert consultants offer strategic consulting, implementation services, support and managed services and pre-built software solutions that help our clients innovate and reinvigorate customer, employee, partner and supplier experiences and processes using Microsoft Dynamics 365, ERP, CRM, Business Intelligence/Analytics and related Microsoft cloud solutions. Microsoft Dynamics 365 Gold Certified Partner As a longtime Microsoft Partner, our entire Microsoft portfolio is supported by experienced, highly trained and certified employees with outstanding expertise. Plus there’s our numerous successful reference projects, because our expertise means our customers can count on us when it comes to implementing projects. That’s why Microsoft has awarded us certifications in many areas – as backed up by our numerous Gold and Silver competencies. These qualification ratings in the Microsoft Partner Program show customers what they can expect: solid advice and reliable implementation. Along the entire value-added chain. Previous Next Our Credentials Microsoft Dynamics President Club winner from Microsoft, 2011. Gold certified partner for Microsoft Dynamics, Ongoing. Strategic Partner to Microsoft for Azure IoT. Vertical Add-On development for Logistics and Transport. One of the top 5 strategic partners to Microsoft for Dynamics AX in Retail in India. Expertise in verticals of Retail, Construction & Real Estate, Manufacturing & Logistics. Add-on Developed for HR & Payroll for MBS Dynamics NAV. Microsoft Dynamics President’s Club 2016 Trident becomes a member of Microsoft Dynamics President’s Club 2016. The Microsoft Dynamics President’s Club honors high-performing Microsoft Dynamics partners with commitments to customers that are reflected in their business success and growth. This prestigious group represents the top 5 percent of Microsoft Dynamics partners worldwide. This acknowledgment came during the Microsoft Worldwide Partner Conference (WPC) 2016. Trident is a member of the Microsoft Dynamics President’s Club for the second time. IBM Gold Partner As an IBM Gold Partner, we offer extensive expertise in IBM technologies for application development, testing, change & release management both for Embedded and Non Embedded System. The CoE of BI & Datawarehosuing leverages IBM technologies to develop and deliver market-leading, unified platform for developing Enterprise Reporting Applications, which present decision-making variables with easy-to-use interfaces, personalized relevance and timely delivery. The Cognos Center of Excellence is an industry-specific, reusable framework for easier project management and delivers customer centric BI solutions for many industries. Our Credentials Most Innovative Partner of the Year award from IBM, 2009. Attainment of Premier partnership status with IBM, 2010. Key partner to IBM for Watson Iot Solution Strategic Partnership for developing solution on Watson Internet of Things for Industry Automation, Asset Management , Smart Inventories, Fleet Management. Focused Partner of IBM for DevOps and Watson Continuous Engineering LS Retail Diamond Partner LS Retail is a world-leading provider of all-in-one business management software solutions for retail and hospitality companies of all sizes. For over two decades, LS Retail has been developing market leading software solutions that are currently used by retailers and restaurateurs across 130 countries, with support that exceeds 270 certified Microsoft and LS Retail partners in over 80 countries. Thanks to the vast knowledge and experience in the retail and food-service industry, LS Retail are able to offer scalable solutions to manage the complex operational requirements of organizations within such diverse areas as: fashion, electronics, furniture, duty free, restaurants, coffee shops, forecourt and c-stores and many more. Our Credentials LS Central Dimond Partner Proficiency (2022) LS Central Gold Partner Proficiency (2021) Platinum Certified Partner for LS Retail (2020) LS Retail partner since 2003. Vertical Add-On development for Loyalty Management & CRM One of the top strategic partners to Microsoft for LS Retail in India. Expertise in verticals of Hospitality, Speciality Retail, Apparel, Electronics and Hypermarket Over 5000+ POS being managed by Trident. Galvanize (ACL) Partner ACL Services Ltd. is the leading global provider of business assurance technology for audit and compliance professionals. Combining market-leading audit analytics software and professional services expertise, ACL solutions give auditors confidence in the effectiveness of internal controls and the integrity of the transactions underlying business operations. Since 1987, ACL has enabled auditors to assure sustainable compliance, reduce risk, detect fraud, enhance profitability, and improve business performance. ACL delivers its solutions to more than 215,000 licensed users in over 150 countries through a global network of ACL offices and channel partners. ACL customers include 95 percent of Fortune 100 companies, 85 percent of the Fortune 500 and over two-thirds of the Global 500, as well as hundreds of national, state, and local governments, and the Big Four public accounting firms. www.acl.com Our Credentials Exclusive Partner for India for North and East Territory. Implementation partner for Audit Governance and Risk Add-On GRC module developed for Microsoft Dynamics NAV and AX. Advisory and Co-sourcing Services for Supply Chain , Manufacturing, Retail & Information Management. Out of Box Analytics for Finance /Accounts and Retail. Qlik’s flagship Qlikview business intelligence solution is changing the world for more than 15,000 customers and more than 570,000 users in more than 100 countries. With its powerful, easy-to-use in-memory associative search technology and uncommonly fast deployment, it is no wonder that more and more companies every day are turning to QlikView to help them make smarter and faster business decisions. Unlike traditional business intelligence products, QlikView can deliver value in days or weeks rather than months, years, or not at all. It can be deployed on premise, in the cloud, or on a laptop or mobile device—from a single user to large global enterprises. Trident information is one of the most experienced QlikView partners in India with world-class QlikView certified consultants. Trident can help you leverage QlikView to get the most out of your data and information with easy to use, fast dashboard solutions. Our Credentials One of Top Partner for India for North and East Territory. Implementation partner for Qlik Add-On analytics module developed for Microsoft Dynamics NAV and AX. Advisory and Co-sourcing Services for Supply Chain , Manufacturing, Retail & Information Management. Out of Box Analytics for Finance /Accounts and Retail. Certificates and Awards Some

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Vertical Solutions

Trident Information Systems

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Integrations Helps Logistics Company Wield Tighter Control and plug Revenue Leakages (Transportation & Logistics)

Trident Information Systems

“Post the implementation of Microsoft Dynamics NAV, we conducted a survey among our customers. And, the result was almost 100% jump in satisfaction levels with the company’s services.” GatewayRail provides multimodal logistics solutions across its various operational areas – rail, road, terminals and Inland Container Depots (ICD). It owns and operates a fleet of 21 trains and over 235 road trailers at its rail linked terminals. Playing in the logistics business, the company’s business success and growth is a factor of the visibility it has across its operations. Thus, warranting an integrated approach. Transitioning from a distributed IT set-up to a centralized system and powered with real-time data, GatewayRail not only ups customer satisfaction 100% but also gives management better control over the operations. Download Case Study

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RPA – Robotic Process Automation

Trident Information Systems

RPA( Robotic Process Automation)Automating rules-based human tasks through software robots, artificial intelligence and advanced analytics for the modern digital enterprise. Automation Anywhere Enterprise is architected to match every step of the RPA journey. Designed for the business user, the platform helps avoid complexity and enables rapid deployment and fast adoption. Microsoft Azure – The Cloud for Business Microsoft Azure is a growing collection of integrated cloud services—analytics, computing, database, mobile, networking, storage, and web—for moving faster, achieving more, and saving money. Here’s what you can do with Azure… Automation Anywhere Enterprise is optimized for the business user and includes advanced capabilities for developers and administrators. It has the shortest learning curve and is consistently recognized as the easiest to use, most intuitive interface in the industry — for the bot developer, the automation administrator and the business user. The only platform that’s proven to scale to 1000’s of bots End-to-end visibility and control with a central control room Bank grade enterprise security, Secured, Scalability & Reliability & Automation Anywhere: Enterprise RPA – Highly Deployed Digital Workforce System Automating human activities based on laws for the new digital economy by automated robots, artificial intelligence, and advanced analytics. Automation Anywhere Enterprise was designed to fit each phase of the RPA journey. The platform, designed for the business user, helps to reduce complications and allows fast implementation and acceptance. What makes enterprise 11 stand out? Automation Anywhere Enterprise is designed for corporate users and involves developers and administrators with unique capabilities. It has the shortest learning curve and is widely known as the industry’s most user-friendly, intuitive interface— for the bot designer, automation administrator, and business client. OPERATIONAL SCALABILITY Automation Anywhere Enterprise is the only RPA platform in the industry today that has been proven to scale — rapidly and securely — to 1000’s of bots. There are 650,000+ Automation Anywhere bots currently in production with numerous enterprises running thousands of bots. Enterprise 11 makes it easier than ever to deploy and scale large digital workforces across multiple geographies and business units. Workload Management (WLM) Optimize and prioritize your digital and human workload to meet the most dynamic service level agreement (SLA) demands. Much more than a queue management system, WLM is designed to ensure the most efficient use of all available resources with minimal switching costs. It enables administrators to prioritize high-value tasks and processes based on business value. WLM has built-in SLA calculators and an RPA-as-a-Service capability through integration with BotFarm™ — the industry’s first and only platform that enables on-demand computing resources to meet increased demands. Bot Lifecycle Management (BLM) Employ software development lifecycle (SDLC) best practices in the bot development lifecycle for repeat success in an enterprise environment. Continuously test and deploy bots and bot dependencies with complete version control and rollback features. BLM provides a framework for bots to “graduate” from successive lifecycle stages as defined by the enterprise (development, testing, acceptance, and production, or DTAP). Meet stringent compliance mandates such as Capability Maturity Model Integration (CMMI) Level 5 certification and Sarbanes-Oxley (SOX) regulations. Business Continuity With High Availability (HA)/Disaster Recovery (DR) Typical business continuity solutions only provide recovery at the server level. Full-fledged HA/DR in Enterprise 11 provides recovery protection down to the bot level and across multiple locations to cover every process and every device enterprise-wide. Cloud-Ready Architecture Install on-premises or on leading cloud platforms — Amazon Web Services (AWS) and Microsoft Azure. These cloud platforms provide infinite scale and flexibility to meet demanding deployment needs of large enterprises BANK-GRADE SECURITY Building on a solid framework for security, Enterprise 11 provides improved functionality for administrators to establish new and execute existing company-wide security procedures — just from a central point of view. Integration with CyberArk Building on a solid framework for security, Enterprise 11 provides improved functionality for administrators to establish new and execute existing company-wide security procedures — just from a central point of view. Credential Vault 2.0 With Locker Management In addition to integrating with best-of-breed security solutions such as CyberArkTM, Enterprise 11 also features a native credential vault to maintain and manage any delicate application-related data such as user credentials, account numbers, and social security numbers. The client machine does not store this sensitive information. Highly Granular Role-Based Access Control (RBAC) Allow roll-based segregation and resource isolation with precise RBAC deployment across all application aspects — control room, bot runners, bot developers, analytics, credential vault, workload management, bot process management, audit reports, and APIs. Support For Authentication Frameworks Enterprise 11 embraces all SSL, Kerberos, Microsoft NTLM, and SAML 2.0 for SSO and 2-factor authentication frameworks. Data Encryption Both passwords and sensitive data are encoded for rest data with AES–256 and data in motion with TLS 1.2. Furthermore, AES–256 standards obfuscate the bot code. GOVERN Central Control Room Control Room acts as a mind of the firm’s RPA operation. Use the centralized room to deploy, plan, review, and monitor the online workforce. Control Room is restyled for Enterprise 11 with a highly flexible visual interface that allows for a seamless experience throughout all devices. The Control Room allows precise planning and performance management for resilient performance and compliance of bots and dependencies. The microservice-based design supports 1000s of bots and workload variations at peak performance from Automation Anywhere Enterprise. AISENSE FOR CITRIX AUTOMATION AISense leverages the technology of AI and computer vision to simplify the most complex systems, even applications exposed to Citrix and other virtual environments, quickly and safely. AISense is extremely responsive to changes in underlying business requirements, changes in resolution and color, and operates even when the relative location of the form and field components changes FURTHERMORE ENHANCEMENTS Out-of-the-box OCR software implementation — ABBYY, MODI, Google Tesseract, and TOCR. Support for international languages by Double-Byte Character Set (DBCS). Additional assistance for commands in the Japanese language. Windows 10+ and Windows 64-bit Support Support for REST API Real-Time Business And Operational Analytics Enterprise 11 provides advanced business intelligence to provide easy-to-use dashboards and reports with real-time, actionable metrics. It provides predictive

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E-invoicing Integration

Trident Information Systems

E-Invoicing Integration with Dynamics NAV/AX/D365‘E-invoicing’ of B2B invoices to GST System is a standardized invoicing procedure where e-invoices generated by one ERP can be read by another so that there is interoperability of data. It is a system in which all B2B invoices are electronically uploaded and authenticated by the designated portal. This will create transparency and ease in business between customer and supplier. Businesses with a turnover of INR 100 Cr. and above are require to comply with E-invoicing effective from 1st January, 2021 Electronic invoicing (e-Invoicing) is the exchange of the invoice document between a supplier and a buyer in an integrated electronic format. It is a system in which all B2B invoices are electronically uploaded and authenticated by the designated portal.. It’s now mandate to upload Invoices to Invoice Registration Portal (IRP) and generate Invoice Reference Number (IRN) for Corporates with 100 Crore and above turnover from 1st January, 2021, Business need to be fully equipped to be able to connect to GSTN using JSON API with their Enterprise solutions for e.g. Microsoft Dynamics NAV/AX/D365 to ensure seamless, accurate exchange of required information from seller and consumer both. Rules of E-Invoicing Turnover more than 100crores. Document Type B2B, B2G, Export through E-commerce operators & Reverse charge transactions. Documents types covered under e-invoicing – Invoices, Debit Note, Credit Note. Data transmission will be from software to software. No manual option is will be available. Benefits of E-Invoicing Purchaser get the IRN no. as sons as it is billed from supplier. Prevent errors, loses and frauds. Improve supplier and customer relationship. Automation of GSTR1 AND 2A RECONCILATION creation QR code base scanning Standard reporting format across all organization. Auto generation of data for Tax filling purposes. Single document to satisfy all the statutory requirement like e-way bills etc. System level matching of Input and output tax to reduce reconciliation efforts. Things to know about E-Invoicing The e-invoice created by Taxpayers on there own ERP Systems will be reported on Invoice Reference Portals(IRP). IRP will generate a unique Invoice Reference Number(IRN) which will be attached on the e-invoice & system will digitally sign the same. IRP will also generate a QR Code containing the unique IRN with some important parameters of invoice Key Component of E-Invoicing Data exchange is based on standard format designed by GSTN using JSON format, making it standard both in content as well as technology. GSP stands for (GST Suvidha Provider). A GSP is a service provider who helps the taxpayer to comply with the provisions of the GST law through its web platform. Goods and Service Tax Network (GSTN) will receive the returns filed by companies through GST Suvidha Provider. GSTN has been created by the private company that is officially authorized by the government. The State and Central Government collectively hold a 51% share. The main objective of creating GSTN is to develop, render and maintain IT infrastructure facilities and services to the Central Government and State Government, Tax Payers and other stakeholders for the implementation of GST. APIs will be provided by GSPs as well as Directly by GSTN. The Invoice Reference Number (IRN) is a unique number generated by the Invoice Registration Portal (IRP) using a hash generation algorithm, under the new e-invoicing system. For every document such as an invoice or debit or credit note to be submitted on the GST portal/e-way bill portal, an invoice reference number shall be generated. Requirement of Digital Signature by e-invoice Registration Portal. The IRP will also generate a QR code containing the unique IRN (hash) along with some important parameters of invoice and digital signature so that it can be verified on the central portal as well as by an Offline App. Cancellation of an E-invoice is possible. This will have to be reported to IRN within 24 hours. Any cancellation after 24hrs could not be possible on IRN, however one can manually cancel the same on the GST portal before filing the returns. READY TO TAKE THE NEXT STEPS WITH E-Invoicing Integration Contact us today to schedule a quick chat about your project, or sign up for one of our monthly demos! Request For Demo

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LS Retail Hospitality

Trident Information Systems

Powerful Restaurant Management Software for Enhanced Customer ExperienceFrom central kitchen management, to table handling, to a mobile point of sale, which is both powerful and simple to use, LS connects your restaurant operations and headquarters processes with ERP right out of the box, delivering value across your whole organization, allowing you to offer even more while maintaining the high standards of service you customers are used to. The Restaurant and Food Service Industry is Rapidly Changing As online and mobile ordering and paying become widespread, guests expect restaurants to be able to offer them a multi-channel experience. In hospitality, it’s all about the experience. Operators need a reliable system that supports them in offering a consistently high-quality service. Customer demands are changing quicker than ever before. To keep up, food businesses need to arm themselves with a system that is constantly being improved and modernized. Restaurateurs need to establish a presence on social media: from food instagramming to restaurant reviewing websites, dining is becoming more and more social. Analytics will play an ever-increasing role in identifying trends and customer behavior. A Point of Services, Not Just Sales Give information, take orders and payments, check status of orders at the table The LS Nav Hospitality Point of Sale (POS) suits different types of hospitality setups, from finr dining to quick services, cafes, bars, pubs and more. Superior Customer Service Provide outstanding service: armed with the LS Nav Hospitality POS, your staff can send orders straight to the kitchen give information about menu items, allergens, special offers and more check the status of orders and tables get notified from the kitchen when the food is ready receive payments hand out receipts register customers into the loyalty program increase sales with upselling and cross-selling suggestions anywhere on the restaurant premises. Quick Orders and Deliveries Manage your call center and delivery service offer your customers a punctual and precise ordering and delivery service. Order history To make the ordering process quicker, the call taker at the call center can select one of the cutomers’ older orders as basis for the new one. Comment Section Nav Hospitality, you can add notes for each registered customer. Include delivery specifications and special comments, and offer a more precise and personalised service. Internal Messaging Head office and restaurant location can communicate with the call center, for example to inform call takers about upcoming offers, delays or missing ingredients in specific restaurant locations. Waiting Time Display Call takers can see the current average production time in each restaurant, as well as the number of orders currently in process. Responders are thus able to choose the most convenient location, and let customers know when thier order will be ready. Two-way Communication with Restaurants Call center operators can check the status of orders in different locations in real time. When a customer calls to ask if their dishes are ready, or to make changes yo an order, the call center can answer promptly and accurately. Easy Driver Dispatching Orders can be manually assigned to drivers. Organise order delivery by street grid and plan the most efficient route for your drivers. Manage Tables and Guest Amaze your diners with quick and precise service Manage your tables accurately and offer your customers a consistent, timely and high-quality service. Graphic view Use the intuitive graphic table management system to handle optimal seating and maximize table turnover. The table status feature allows waiters to: view the status of tables in their section, see which tables are free, make sure that all guests have been served, ensure that the orders have been promptly sent to the kitchen, receive alerts for issues that need attention, for example if a table has not been attended for too long. Great flexibility Managers can configure and activate multiple table setups, for example using different arrangements for brunch and dinner service. The system also helps handle takeout orders by labeling them differently and queuing them in a special takeout order list. Organize Your Kitchen Prepare and serve the right dishes, with speed and precision Eliminate risks of miscommunication and prepare more dishes in less time. A dynamic, effective kitchen Waiters can send orders from the POS directly to the kitchen where they are printed on kitchen printers, shown on kitchen displays, or both – depending on your setup. The kitchen printers and display system streamline the work in your kitchen. Waiters can send the orders from the POS directly to the kitchen where they are printed, shown on displays, or both – depending on your setup. The kitchen display system streamlines the work in your kitchen. LS Nav Hospitality ensures that orders are sent to the correct display stations according to setup data. Restaurants can increase or decrease the number of stations according to their needs. From the POS to the kitchen and back The system allows for two-way communication. Orders, including modifiers, are sent from the POS to the display stations in the kitchen. The kitchen staff can then update the preparation status of each dish. The waiter receives a notification on the stationary and mobile POS warning that the dishes for his tables are ready to serve. An Organized, Flexible Menu Centralized control of offers, recipes and ingredients Add and manage recipes from back office, plan your purchases, set up deals and allow your customers to personalize their dish. Manage Your Recipes Enter and manage recipes for all your outlets from headquarters with the recipe management system. The program will take care of arranging them by style, category and ingredients. Set up the estimated preparation time of each dish. When orders are sent to the kitchen, the system will automatically display items according to production time, helping your kitchen staff prepare and send out dishes timely and in the right order. Sell Deals Sell Deals Set up meal deals and sell them at POS quickly and easily. The system lets you decide the specifics of each deal – whether they are valid for specific restaurants only, just for

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E-invoicing Integration

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