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Case Study: How one of largest Jewelers Leveraged Microsoft Dynamics 365 F&O to Achieve Business Success

In this case study, we will examine how one of the largest jewelers leveraged Microsoft Dynamics 365 F&O to achieve business success. We will discuss the company’s challenges prior to implementing the solution, the benefits they experienced post-implementation, and the impact on the company’s overall success. To overcome these challenges and achieve business success, one of the largest jewelers in the world turned to Microsoft Dynamics 365 F&O, a comprehensive business management solution that helps organizations streamline their operations and enhance customer satisfaction. Challenges: Before implementing Microsoft Dynamics 365 F&O, the jewelry company faced several challenges. The company had multiple disparate systems that were not integrated, leading to inefficiencies and inaccuracies in their operations. They were also struggling to keep up with the demands of their customers, with long wait times and inconsistent service experiences. Furthermore, the company was facing increasing competition, with new players entering the market and disrupting the traditional business model. To remain competitive, they needed to modernize their operations and improve their customer experience. Before implementing Microsoft Dynamics 365 F&O, the jeweler faced several challenges that hindered its growth and profitability. Some of the key challenges were: Solution: To address these challenges, the jewelry company decided to implement Microsoft Dynamics 365 F&O with Trident Information Systems. The solution provided a centralized platform for all of their operations, including sales, inventory management, financial management, and customer service. The implementation process was seamless, with minimal disruption to the company’s day-to-day operations. The solution was customized to meet the specific needs of the jewelry industry, including the ability to manage diamonds and other precious stones. The solution provided several benefits to the company, including: Improved Operational Efficiency With Microsoft Dynamics 365 F&O, the jeweler was able to streamline its business processes, automate workflows, and gain real-time visibility and control over its operations. This helped the company to eliminate inefficiencies, reduce errors, and improve productivity. Enhanced Integration Microsoft Dynamics 365 F&O provided seamless integration between different business functions, including sales, finance, operations, and customer service. This helped the company to improve collaboration, reduce duplication of efforts, and make faster and more informed decisions. Better Customer Satisfaction Microsoft Dynamics 365 F&O helped the jeweler to provide a better customer experience by providing a 360-degree view of the customer, including their purchase history, preferences, and interactions with the company. This helped the company to personalize its offerings, improve customer engagement, and enhance customer loyalty. Improved Inventory Management With Microsoft Dynamics 365 F&O, the jeweler was able to optimize its inventory levels, reduce overstocking and understocking, and improve its cash flow. The solution provided real-time inventory tracking and forecasting, enabling the company to make better purchasing decisions and reduce wastage. Results: Overall, the implementation of Microsoft Dynamics 365 F&O had a significant impact on the jewelry company’s success. By modernizing their operations and improving their customer experience, they were able to remain competitive in an increasingly crowded market. The centralized platform provided by the solution enabled the company to achieve operational efficiencies, resulting in cost savings and improved accuracy. The solution also provided valuable insights into sales and customer data, enabling the company to make data-driven decisions that further improved their business operations. Some of the key results are: Increased Revenue: With improved operational efficiency, enhanced integration, better customer satisfaction, and improved inventory management, the jeweler was able to increase its revenue by 25%. Improved Profitability: The jeweler’s profitability improved by 30%, as a result of reduced costs, improved cash flow, and increased sales. Better Customer Experience: The jeweler was able to provide a better customer experience, leading to increased customer loyalty and retention rates. Conclusion: In conclusion, the implementation of Microsoft Dynamics 365 F&O has helped the jeweler to overcome its challenges, achieve business success, and improve its bottom line. The solution provided several benefits, including improved operational efficiency, enhanced integration, better customer satisfaction, and improved inventory management. The results of the implementation have been impressive, with increased revenue, improved profitability, and better customer experience. Microsoft Dynamics 365 F&O has proven to be a valuable tool for the jeweler, helping it to stay competitive in a challenging market.

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How Companies are saving up-to 35% of Project Cost using Trident’s Resource Augmentation Services for Microsoft ERP & LS Retail ERP

What is Resource Augmentation? Resource augmentation is an essential concept for businesses that require temporary or long-term staffing. It involves hiring outside resources to supplement the existing team with specialized skills and knowledge. When it comes to Microsoft ERP (Enterprise Resource Planning) systems like Business Central and Dynamics 365 F&O, resource augmentation can help companies reduce project costs significantly. Resource augmentation is the process of outsourcing skilled professionals to complement your existing team, thereby increasing your capacity without the added expense of hiring new employees. This model has become increasingly popular in recent years as companies strive to reduce costs while maintaining the quality of their work. Why Trident for Resource Augmentation Services for Microsoft ERP (Business Central / D365 F&O) and LS Retail. Trident – Microsoft Dynamics 365 Gold Partner & LS Retail Diamond Partner Trident is a Microsoft Dynamics 365 Gold Partner that offers a wide range of services, including implementation, customization, support, and maintenance. With over 170 technical and functional resources, Trident is well-equipped to provide resource augmentation services for Microsoft ERP systems like Business Central and Dynamics 365 F&O. By leveraging Trident’s extensive network of resources, clients can quickly and easily scale their teams up or down as needed, without the long lead times and costs associated with traditional hiring practices. This approach allows businesses to remain flexible and responsive to changing market conditions, ensuring that they can adapt quickly to meet their customers’ needs. Trident’s resource augmentation services are particularly effective for Microsoft ERP, such as Business Central / D365 F&O and LS Retail ERP. These systems are complex and require specialized skills and expertise to implement and maintain effectively. By leveraging Trident’s pool of resources, clients can access a wide range of skills and expertise, including developers, architects, project managers, and functional consultants. Trident’s team of experts can provide support across the entire project lifecycle, from initial scoping and planning through to implementation, testing, and ongoing support and maintenance. This ensures that clients have access to the skills and resources they need, when they need them, without incurring the costs associated with hiring and training new staff. Benefits of Resource Augmentation: Resource augmentation offers several benefits to organizations, such as: Cost savings Resource augmentation can help organizations save up to 35% of project costs by reducing the need to hire full-time employees with specialized skills. Increased flexibility Resource augmentation provides organizations with greater flexibility in terms of staffing. They can hire resources on a temporary or long-term basis as per their requirements. Improved productivity With resource augmentation, organizations can access a pool of specialized talent, which can help them complete projects more efficiently and effectively. Reduced risk Resource augmentation can help organizations mitigate the risk associated with staffing. They can hire resources on a temporary basis and avoid the cost and commitment of full-time employees. How Trident’s Resource Augmentation Model Saves Project Cost: Trident’s resource augmentation model can help organizations save up to 35% of project costs in the following ways: Reduced overhead costs: By leveraging Trident’s resource augmentation services, organizations can reduce the overhead costs associated with hiring full-time employees. They can save on expenses like salaries, benefits, and training. Access to specialized talent: Trident’s resource augmentation services provide organizations with access to a pool of specialized talent. They can hire resources with the exact skills and knowledge required for their projects, which can help them complete projects more efficiently and effectively. Scalability: Trident’s resource augmentation model allows organizations to scale up or down their staffing requirements as per their project needs. They can hire resources on a temporary or long-term basis as per their requirements. Reduced risk: With Trident’s resource augmentation services, organizations can mitigate the risk associated with staffing. They can hire resources on a temporary basis and avoid the cost and commitment of full-time employees. Improved Project Management: Trident’s offshore support services often have dedicated project managers who oversee the entire project, ensuring that it is completed on time and within budget. This can help businesses save costs by avoiding delays, rework, and other project-related expenses. Flexibility: The Resource Augmentation Model provides businesses with the flexibility to scale their operations up or down, depending on their needs. This can be especially beneficial for SMEs that may not have the resources to hire and train a full-time team of experts to implement and maintain Microsoft ERP systems. Conclusion: If you are looking for a reliable and experienced partner for Microsoft ERP systems like Business Central and Dynamics 365 F&O, Trident is the right choice. With over 170 technical and functional resources, Trident can provide you with the best resource augmentation services and help you complete your projects more efficiently and effectively.

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Resource and Staff Augmentation

How Does IT Resource and Staff Augmentation Boost Your Business’s Productivity? 

As the name suggests, Resource and Staff Augmentation enable businesses of all sizes to expand their existing workforce with qualified employees. Due to their seasonal and project-based hiring needs, IT businesses are the ones who use this hiring approach the most. To acquire a temporary workforce for a set period, businesses typically collaborate with organizations that supply the workforce. Staff Augmentation Services can take a variety of shapes depending on the firm’s needs, from an increase in on-site workers to specialists stationed remotely. Due to the extensive list of advantages the former provides, IT companies are increasingly choosing staff augmentation firms over other conventional kinds of staffing.  While small businesses increasingly choose to add a relatively small percentage of permanent workers to their whole workforce, big businesses supplement their steady workforce with personnel hired on a project basis to maintain an effective balance. Benefits of IT Staff Augmentation are frequently associated with IT companies since they serve as the ideal demand and supply partners for successful project delivery.  The Significance of Resource and Staff Augmentation  The availability of short-term roles in IT organizations and the talent pool with intensive skills are connected by Resource and Staff Augmentation. The most popular recruitment strategy nowadays is staff augmentation because it allows for workforce flexibility. While the full adoption of staff augmentation is still some distance off, most firms are transitioning to a hybrid model. As a result, most businesses are making use of the opportunity to combine the advantages of traditional staffing methods and Staff Augmentation. Permanent employees are a thing of the past because millennials now operate most businesses. It comes with countless benefits such as:   Hire on the Go  The flexibility of IT Staff Augmentation Resources is one of its main advantages. As a result, businesses can hire workers to meet their immediate demands. To meet the needs of the hour for a specific time, businesses might replace their regular personnel with qualified individuals. The businesses avoid additional expenses associated with permanent hiring, such as employee provident funds and health insurance, thanks to this flexible hiring. On the other hand, it allows experts the adaptability to operate according to projects. Only excellent initiatives of your choosing are permitted. Because of this, both parties’ benefit and are in a win-win situation. This effectively and economically bridges the professional skills gap between supply and demand.  Greater Talent Pool Access  Firms have access to a sizable workforce pool of highly qualified employees thanks to Resource and Staff Augmentation options for IT organizations. Permanent hiring limits a company’s capacity to utilize the talent on the market. However, staff augmentation makes it possible to hire more millennials who have received intense skill development. The techniques that staff augmentation candidates bring to the table are distinctive and advantageous because they frequently focus on a certain topic. Additionally, Augmentation Resources enable businesses to work with seasoned professionals who the latter may not be able to afford to recruit regularly but who can contribute their skills for a brief project.  Economical Competitive Advantage  The notion’s relevance is furthered by the fact that Resource and Staff Augmentation Services provide a practical way to use skill sets. The company does not have to pay for a long term because experts are recruited for a specific job. Therefore, hiring project-specific recruiters enables businesses to pay for personnel only as needed. Additionally, by bringing a domain-centric understanding to the operational structure, this skill-specific talent gives an advantage over all rival brands. By demonstrating the talent pool at their disposal, the enterprises are also able to reach out to larger markets thanks to the presence of external talent.  Operating Effectiveness  Most small businesses have low returns on capital and high operational costs, particularly during lean times. Companies that provide staff augmentation support operational efficiency by offering flexible working environments. Companies that cooperate with supplying organizations avoid paying the infrastructure costs associated with constructing and operating in a new location. The experts may work from home or in the offices of the businesses that supply them. Despite working remotely, employees are entirely responsible to the hiring company and management. The costs of operating offshore are reduced in addition to infrastructural costs.  Increasing and Adapting  Flexible hiring enables businesses to test new business ventures without having to commit to a full-time workforce. Businesses frequently want to expand to take advantage of the current market conditions. However, the dangers of failure and investment standing that go along with it act as a barrier to such scale. Such businesses benefit from the addition of staff. Staff augmentation provides additional opportunities for businesses wishing to expand by enabling them to hire employees on a project-by-project basis to assess their acceptance in the target markets.  Access to Recent and New Opinions  The millennial generation has a lot to give in terms of modern worldviews, even while it is true that experience comes with age. A fixed personnel network frequently leads to a stagnation of ideas and viewpoints for expanding the organization and boosting earnings. Newly emerging business demands frequently demand the use of novel and unusual methods to produce results. Therefore, the advantages of IT staff augmentation Services allow businesses to interact with the perspectives of a wide group of specialists rather than functioning repeatedly with a box of recycled ideas. Employing people specifically for a project enables businesses to use fresh thinking to advance their operations.  If you are looking for IT Resource and Staff Augmentation, you can contact Trident Information Systems. We are Gold Dynamics 365 Implementation Partner and LS Retail Diamond Partner. Contact us for further information or a demonstration.

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ERP for Retail

How Does ERP for Retail Help You Cut down Retail Queues?

Did you know that long queues can make customers not want to come back to your store? About 70% of customers in a poll even said that they will not want to return to a particular store where they had to stand in long queues. LS Retail is a cloud-based ERP for Retail that helps retailers to manage their stores efficiently. It provides an end-to-end solution for managing all aspects of retail operations, including inventory, sales channels, and Customer Relationship Management.   LS Retail ERP helps retailers to connect with their customers efficiently using a real-time interface. The product has been designed in such a way that it can easily be integrated into existing ERP systems or any other applications that you might have deployed on your business premises.  In this blog, we will further discuss how LS Retail helps cut down queues in your retail store.   How Can You Reduce Queues in Retail Stores?  Customer service is one of the most important aspects of the retail business. It is a crucial part of your business and can help you to achieve success in it. Given below are some tips to help you eliminate queues and make customers happy:  Install More Mobile POS  Without having to construct additional checkout lines or pay for additional software features, wouldn’t it be convenient to have more POS machines available during peak hours? This is now possible because sophisticated point-of-sale (POS) software can run on tablets and smartphones, allowing you the ability to add mobile point-of-sale (mPOS) devices as needed and then store them away when business is slow. With mobile POS, your workers can scan things and take card payments right away, reducing wait times at the register. Anywhere on the shop floor, mobile POS can be used to give services, such as checking an item’s availability or description.  Set up a Different Space for Complex Transitions  Simple transactions such as buying and paying for the same usually flow smoothly. However, they are not the only transaction types that can be seen in retail stores. Some customers would want to exchange an item, redeem their loyalty points, sign up for a subscription, and so on. For such transactions, it is always smarter to set up a dedicated counter for the customers. An ERP for Retail can help you manage everything on the same platform. It becomes easier to manage everything when you have the same database.   Choose an Intuitive POS   Expect irritated personnel, unhappy customers, and long queues in your store if your checkout system is difficult to understand and difficult to operate. Because the (sometimes very young) employees have to use a booklet with codes to register things without a barcode, there is a supermarket chain They avoid on the weekends. Processing a cartload of various veggies can take a while at the register since the cashier must first try to identify the item in the plastic bag before looking up the relevant code in the booklet. And guess what if he’s wrong? Oh, he must call for a manager.  You may speed up processes at the register and reduce training periods by selecting an ERP for Retail with an intuitive Point of Sale system with a simple-to-use interface and quick learning curve (a great plus, especially if staff turnover is high in your store). Learn what qualities to look for in a retail point of sale and choose software that can help your company.  A single line has several benefits: first, no server is idle while there are still customers waiting; second, the waiting time is the same for everyone, even if one register gets stuck for any reason; and finally, a single line feels “fairer” to those waiting because they know they will be served in the order of arrival.  Get an ERP for Retail   When choosing new software, search for platforms that have a reputation for being dependable and quick to process transactions. You don’t want to end up in long lines or lose clients because of technical difficulties or because “the computer is stuck again!” One of our customers told us a horrifying tale about their old point-of-sale system failing in the middle of the Christmas Eve rush. The systems in their main store went down due to one of our cash registers locking up. They had to manually handle each transaction by writing it down, which resulted in long lineups outside the store. That day, they easily lost $20,000, and who knows how it will affect repeat business in the future. They concluded that reliability is the most crucial factor to consider while selecting a system. The business is now content to use LS Central  ERP for Retail.  Summing Up  Long lines could be a wonderful problem to have since they indicate how well-liked your store is. However, this translates to delayed service, boredom, and stressed-out staff members for your customers. Customers wait eagerly for establishments without cashiers and lines, but you may move things forward by cutting down on wait times by following the tips above and getting an ERP for Retail. Please get in touch with us if you need assistance identifying the appropriate technology to enhance the shopping experience in your establishments. Trident Information Systems is a D365 Gold Partner and LS Central Diamond Partner.

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Business Central Upgrade

6 Reasons Why You Should Choose Business Central Upgrade

 Dynamics NAV (Navision) is one of the most widely used ERP solutions globally. It has established a reputation for its ubiquity and adaptability to suit a variety of enterprises and industries. However, do you think it’s time to replace your obsolete Microsoft Dynamics NAV system with a Business Central Upgrade? You would have relied on your Dynamics NAV system for years. However, you may now notice foundational fractures and rising maintenance expenditures. Therefore, you need a system that can handle more and speed up processing as your firm expands.  Why Do You Need a Business Central Upgrade?  Upgrade NAV to BC as It’s an agile and durable solution that expands your business. Therefore, It incorporates Dynamics NAV capabilities as well. Furthermore, Microsoft has invested millions of dollars in developing this technology. Moreover, they have emphasized assisting businesses in operating the way their business owners want. Evidently, this technology has developed into much more than simply an ordinary ERP platform.   Hence, with automatic updates, highly tailored software systems, and individualized add-ons the software matches the business’s every unique need.  Microsoft aspires to assist businesses via their digital changes through Business Central Upgrade. Thus, If you’re looking to Upgrade Dynamics NAV Solution, these are the top 6 reasons why Business Central is a wise, strategic choice:  #1 Business Central Is Simple to Pick Up and Use  Even with its sleek new web-based interface, Business Central still has the familiar Microsoft Office look and feel. Furthermore, it offers integration capabilities with the entire suite of Microsoft products. Therefore, Upgrading to Business Central doesn’t require a steep learning curve. Users appreciate how their personalized information presents more clearly, notably through improved dashboards and the use of graphs.  #2 It Is Easily Adaptable for Expansion  Business Central now has access to all the features of the most widely used mid-market ERP system in the world. Further, the Business Central Upgrade is smooth, and the system scales with your company. Therefore, you can put as much of it into practice right away as you’d like. Besides, you will never require another system implementation or update after this one.  #3 Automatic Upgrades Twice a Year While Your Customization Stays Intact  Dynamics 365 Business Central addresses the time and upgrading issues. Business Central  ensures the partners and customers can add third-party business apps or other customizations. Therefore, not changing the core system and not influencing the upgrade path. However, with NAV upgrades, the changes to the fundamental code must be undone before an upgrade. Thus, depending on how complicated the environment is, this could take months to finish.  #4 A Variety of Customizable Deployment Options  From private to public cloud deployment choices, Business Central offers a variety of alternatives. They are designed to integrate easily with other Microsoft apps. Therefore, users no longer need to worry about on-premises solutions’ expensive hardware, operating systems, and maintenance costs. All thanks to Microsoft’s proactive move to a cloud-based ERP system. Nevertheless, you may still install Business Central locally if you like. However, doing so may prevent you from taking advantage of premium integration with state-of-the-art Dynamics and Azure services.  #5 Business Central Incorporates Every Dynamics NAV Capability   Some people might hesitate to get a Business Central Upgrade and assume that Business Central is a very different solution. Since, it is a brand-new development platform, they perceive it to be different from NAV. For the people who create software, this might be true. Nonetheless, most of the comprehensive business code architecture and processing algorithms of NAV are still included in the Business Central Base Application. Furthermore, these features have only recently been improved, tested, and further developed over a long period.  #6 Business Central Scales with Your Business  Visual Studio, a cross-platform, open-source development environment, is the basis for Business Central’s multi-language development environment. Furthermore, with the.AL Extension for Visual Studio, developers can extend Business Central by creating specialized apps for a specific customer. For instance, AppSource, Microsoft’s ever-expanding app marketplace, allows developers to publish these apps for sale.   You must get a Business Central Upgrade, or you may lag in the competition. If you are looking for Microsoft Business Central Implementation Partner, you can Contact Trident Information Systems. We are Gold D365 Implementation Partner and LS Retail Diamond Partner. Every business is different and have different needs. Nevertheless, Trident has always satisfied customers with their excellence.

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