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You are Running Out of Time! Quickly Upgrade Dynamics GP to BC!

GP to BC Upgrade / Trident Information Systems

The world is changing, and so is technology. Every year, in one way or another, some new technology pops up and outshines the old one. Have you ever thought that the technology you work with for more than a decade may become obsolete soon? Microsoft GP is a robust ERP system ideal for businesses that have outgrown their legacy software. Despite providing robust tools, scalability of SaaS, and the most reliable brand name, it still cannot beat its upgraded version i.e., Microsoft Dynamics365 Business Central. Therefore, it has now become more of a necessity to leave the old behind and embrace Dynamics GP to Business Central Upgrade. Why Can’t Dynamics GP be as Efficient as You Need? Many businesses are still skeptical about moving to the Cloud. They don’t trust the security and efficiency it brings. Moreover, many have moved from using QuickBooks to GP due to its better financial management capabilities. Its users appreciate how it can record multiple transactions, at least one-time thanks to GAAP capabilities. However, they need to understand that this technology will soon become outdated. Furthermore, being an on-premises technology is costing you a lot more than it would if you were on the cloud. You must employ a dedicated team of IT experts for its maintenance and upgrades. Another reason for Dynamics GP to Business Central Upgrade is that it is not compatible with all small businesses. It depends on where you are in your business cycle. It typically overwhelms the users with various reporting options. You can indeed find the best one for you but that becomes challenging when you have a ton of options available that are too much to take for a small business. In addition, it doesn’t even have an intuitive interface which results in more training time. But one of the major reasons for GP to Dynamics 365 Business Central Upgrade is the end of its support in 2023: mainstream support for many versions has already ended and the latest version is about to end in 2023. Therefore, you can no longer get upgrades, patches, and statutory compliances. To avoid any issues, it’s best to Upgrade Dynamics GP to Business Central ASAP! What Can Dynamics GP to Business Central Upgrade Provide for Your Business? Dynamics GP to Business Central Upgrade can give you access to all the latest features you need to thrive in the market. Reinforced with Microsoft Azure Cloud itself, it provides security and agility to your business operations. Microsoft Dynamics 365 Business Central is a CRM and ERP on the same platform hosted on and by Azure. It is suitable for SMEs and Enterprise level businesses as well. Furthermore, it guarantees the following features: Robust Integrations to Ease Your Operations As soon as you get a Dynamics GP to Business Central Upgrade, you can integrate your system with third-party solutions, Office 365, Power Platforms, and so on. If you don’t need these integrations, you can instead create a solution for yourself using its development environment. It can further integrate with other D365 solutions like sales, HR, and customer service. Whereas in GP, you can still integrate Power BI and CRM features, but only after paying extra for it. High-end Maintenance and Security After upgrading GP to Dynamics 365, you no longer have to employ a dedicated team for its maintenance and upgrading. You can rest assured about its security: Microsoft engages a full-fledged team of IT experts to take care of it. Since all your data is stored in a single data center, you can access the information needed anytime you want. Your business data becomes hack-proof and is backed up on the secured cloud. Excellent Reporting Options Microsoft Dynamics 365 Business Central provides the best reporting options than any of the previous versions. It supports Power BI, which increases the horizon of efficient reporting. It extracts data from different sources and provides insightful reports necessary for making crucial decisions. Dynamics GP to Business Central Upgrade allows you to customize dashboards, analyze data and generate reports. Upgrades With Dynamics GP to Business Central Upgrade, you will automatically get updates. Since D365 BC is a cloud-based platform, you can get fixes, enhancements, and updates automatically. The best part is you do not have to engage a dedicated team to manage them. Microsoft will take care of it instead. The same thing becomes tough with on-premises solutions; it costs more money and time. Flexible Subscription Moving from an on-premises to the cloud can be quite challenging for some people, due to various reasons. It changes how your ERP is priced and both Business Central and Great Plains follow a certain pricing system. When you are on a D365 GP, you will have to pay an upfront cost. Whereas, in Microsoft Business Central, you can pay in monthly subscriptions. This further means, you can add or remove users as per your need. Businesses need to walk hand in hand with technology. Not doing so, can push them back in the row. There is a reason why Dynamics GP to Business Central Upgrade is encouraged so much. You can get better financial management, ERP, reporting, customer relationship management, and so on with Business Central. If you are looking for an implementation partner, you can contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner.

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It’s Time to Get Moving from NAV to BC Before 2022 Ends!

NAV to BC Upgrade / Trident Information Systems

If you are still using Microsoft Dynamics NAV, this blog is for you. You need to get the NAV to Business Central Upgrade ASAP! The extended support for the latest and the final NAV version is ending on January 11th, 2023. You are running out of time and don’t want to be on your own when the support dies. There will be nobody to fix your bugs or install upgrades. Your business will basically become handicapped after a while. This is one of the many reasons to Upgrade NAV to Business Central. Why is NAV to Business Central Upgrade So Important? Right now, you are getting security updates at no extra cost. However, things will change once the support ends. You will have to run paid services which are usually provided by the implementation partners like us (Trident Information Systems). Furthermore, if you are on extended support of the latest NAV version, you may also have to face issues when you try to integrate this solution with other modern tools such as Power Platform or any third-party Solutions. And the most concerning part is you cannot even update NAV with statutory changes or localization which puts you at risk. Why Would You Move to Microsoft Dynamics 365 Business Central? Microsoft Dynamics 365 Business Central is the upgraded version of Dynamics NAV. NAV is an on-premises software while Business Central is hosted on the cloud. Therefore, providing more agile and flexible features. Competition today is tough. This Cloud-based Microsoft Platform helps you not only to survive but to thrive. Dynamics 365 BC is way better than Navision because of: The Interface On one hand, where Dynamics NAV needs to be installed on your on-premises server or a virtual machine on a private network, D365 BC can be deployed on a web-based server or a Software as a Service (SaaS). With a modern interface, it becomes increasingly intuitive. NAV to Business Central Upgrade allows you to access AI which provides insights into your data and helps you make the right decision at the right time. Hosting Dynamics NAV was usually an on-premises software which meant it needed a private server. Whereas, Microsoft Dynamics Business Central is SaaS and is hosted on and by Microsoft Cloud Azure. Therefore, taking away the need for buying an SQL license or employing dedicated resources to take care of it. Upgrades If you are using Dynamics NAV which is still on its extended support, you can access Microsoft’s security and non-security updates. However, you may still have to discuss its pros and cons with your implementation partner as the updates may clash with your business environment. If you are using an older version, the hotfix and updates may pose a productivity threat instead if it doesn’t go well with your current environment. Microsoft BC, on the other hand, keeps receiving minor updates every now and then, and major updates every six months. Minor updates happen automatically whereas, for major updates, you are notified prior. You can also postpone the major update to a certain extent. Once you decide on a NAV to Business Central Upgrade, you do not need a dedicated team of experts to maintain the software as everything will be managed automatically. Software Licensing NAV and D365 BC are licensed in different ways. For instance, NAV is licensed for concurrent users, types of users, limited devices, windows groups, etc. Whereas, Business Central licenses depend upon the name users and the type of essentials, team, premium, and external account. You need to pay an upfront license cost and a 16% annual charge enhancement plan (EP). However, BC uses a monthly subscription model that changes per use and also includes features for the enhancement plans. To stay ahead of the competition, you need the latest technology. Without its support, you cannot make it through. If you are still using NAV, it’s time to get a NAV to Business Central Upgrade. The end of its extended support in January 2023 is one of the most prominent reasons. Furthermore, it’s not as competent as a Cloud-Based Software. It demands a lot of attention and care, unlike its upgraded version Microsoft Dynamics BC which doesn’t need to be taken care of by the users. If you wish to Upgrade Navision to Business Central, you can Contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Partner and LS Central Diamond Partner.

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Why Business Owner Needs Future-Ready Technology for Hospitality Industry

Restaurant Management ERP / Trident Information Systems

This Pandemic has brought a massive shift in the Hospitality industry. The tough working parameters have made it quite difficult for restaurants to sustain their services. The juggle between survival and keeping up with government regulations demands a future-ready Restaurant Management Software to be a must-have for all restaurants. Such software embraces sophisticated technology which is pushing its limits to evolve into its best vision. One such software includes LS Central for Restaurants; it broadens up to ERP for Restaurant management, and facilities complete business management in the same platform. It is an excellent Restaurant management software, especially when today’s scenarios have shaken the industry from within. Current Challenges Faced by Restaurants The COVID-19 pandemic has constrained this industry to operate differently and adopt suitable solutions to survive. Certainly, there are a few things that no one saw coming: Meeting the Break-Even Point: your break-even point can be defined as the sales covering your operating costs. Like all businesses, where the CEOs wish for huge profits, restaurants are struggling to meet their break-even point. Keeping up with the sanitation and health regulations: covid 19 pandemic has made customers and staff even more aware of their sanitation and health Off-Premises Dining: the enforced lockdown has labored the dine-in restaurants to swear by delivery sales and always meet the necessary returns. Good Restaurant management software can be a huge help. A recent techno mic conducted study has revealed, over 80% of restaurants were prevented from shutting down because of take always and food deliveries. This is believed to be the forthcoming scenario for the next few years. Limited offers and innovative menus: to last throughout the forthcoming years, there is an incredible need to adopt more creativity. Offering certain menus, new offers, and out-of-the-world experiences can draw a lot of drawbacks, especially those cutting on their dining out budget. Advance online ordering system: Restaurants are subjected to strict sanitary guidelines and lockdowns and are expected to remain the same way for quite a while. There is a growing need for contactless home deliveries and online food orders. Overcoming the slow pace in 2021 will have restaurants to have examined all business prospects and aspects again. Restaurants need suitable Restaurant Management Software such as LS Retail for food services to cope with the upcoming challenges. How Can Restaurant Management Software Help You Combat the Challenges in Hospitality? There are many technological and non-technological challenges in the hospitality industry, such as the need of using multiple restaurant management software to get different features, back office and front office integration issues, lack of real-time data tracking, difficulty in retaining customers, and so on. LS Central for Restaurant can help you get rid of them. It is an all-in-one Restaurant Management Software that generates a real-time data report and exhibits the bigger picture of cafes, restaurants, and other food services, integrating activities from the back office to the final customer service, therefore, leading to excellent coordination. Additionally, you can get the following benefits: Centrally Manage Your Restaurant Since you can monitor each business activity and access real-time data within the same environment, you can eliminate the excessive expenses on multiple software. It carries out the following tasks: This Restaurant Management Software supervises and administers your franchise and location from the headquarters. Navigate the performance of your staff and carry out effective communication. Computes real-time costs and revenues and picks up the latest trends and opportunities. Check up on the real-time reports. Uses Artificial Intelligence to read and predict your customer’s or prospects’ behavior. Scales up your business and helps it grow. Cut Costs and Boost Revenue With proper assistance management measures, you can minimize waste and use your resources optimally with this Restaurant Management Software. LS Central does the following jobs for you: Accurately price your menu and ensure good returns. Orders and distributes the appropriate quantity of ingredients. Plan out your meals and streamline your ingredient orders. Automates everything and eliminates mistakes. Allow Customers to Serve Themselves Get ready to deliver excellent customer service and draw a broad set of customers repeatedly. This is how it helps your business get a customer boost: Uses mobile POS on the table and takes contactless orders and payments. Give your customers a free hand to customize their meals by removing or adding ingredients of their choice. Exhibits the exact ingredients and information on allergens at the POS on online platforms and on self-ordering devices. Adjust the price and the menu as per the demand. This Restaurant Management Software allows your customers to order food online or as per their preferred services. Get Customer Loyalty Programs A loyalty program is a great measure to retain your current customers and also increase the customer base. A customer loyalty program includes the following: Prepares a personalized promotion and each guest can get an attractive meal deal Smartly generates loyalty programs to benefit you and your guests in the shape of returns. Creates happy hours strategy to attract maximum customers. Launches various deals and offers according to customer preferences and spending behavior data. Our Final Words LS Central is one of the best Restaurant Management Software which integrates services like Point of Sale, Inventory Management, Operations, Online Channels, Inventory, and customer loyalty within the same environment. Trident is one of the most renowned LS Central Diamond Implementation Partners and Microsoft Dynamics 365 Diamond Implementation Partner. For the best support, feel free to contact us. We will be more than happy to serve you.

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Transport Industry Challenges in 2022 and their Ultimate Solution

Transport Management Software / Trident Information Systems

Your technology is responsible for how your transportation and logistics operations are carried out. The best ERP for Transport & Logistics would refer to strategies for optimizing your resources and getting the delivery done in the minimum time. Route planning, vehicle maintenance, and settlement of advances are other aspects of good transportation management technology. The covid-19 outbreak in 2020 disrupted the logistics industry with a good deal of challenges all across the globe. However, one thing that is common among all is their solution i.e., supply chain resilience. Good Logistics and Supply Chain Management Software beats abrupt hindrances keeping your business healthy. What Are the Challenges of Transportation and Logistics Management Systems In 2022? 2020 COVID outbreak unveiled supply chain shortcomings. This situation has encouraged logistic stakeholders to pay more attention to supply chain resilience and question their remedial plans. However, traditional Transport Management Solutions may face the following issues: Incompetent Route Management: Your order delivery duration may suffer due to inefficient route management. It can also lead to engine idling, an increased driving period, and a towering vehicle maintenance cost. Declined Vehicle Capacity Utilization: It is one of the most general limitations of traditional logistics management systems. Your team computes the vehicle details and analyzes its capacity, this method is subject to a good deal of errors. Software like Dynamics 365 for Logistics offers just the right features to deal with the same. Consignment Tracking Inefficiencies: To get your consignment status, your traditional transportation system may use a team to make hundreds of calls in a day. It is too much time-taking and exhausting, instead it is recommended to invest your funds in a suitable ERP for Transport & Logistics. Increased Transportation Costs: Manual order allocation, route planning, vehicle maintenance, increased drive period, and similar activities may need a lot of workforce, resulting in increased transportation costs. Not utilizing your current vehicle capacity may lead to purchasing a new vehicle and increased expenses. Late Deliveries: Lack of resource optimization may lead to late deliveries and loss of clients. It can severely impact the business’s goodwill and branding. It is important to adopt the latest ERP for Transport & Logistics like Microsoft ERP for Transportation, which can include all your necessities on the same platform. How Can Microsoft ERP for Transport & Logistics Help You Overcome Logistics Challenges? Microsoft ERP For Transport & Logistics is the best ERP for Transport Company. Having all the necessities like route planning, vehicle management, advances, trip settlements, real-time GPS fleet tracking, and much more within the same platform not only saves you time but financial assets as well. Given below are some of the most common perks of this Logistics Software. Cut Fleet Running costs: Having techniques like bundling, cross-docking, and continuous moves being packed together can check on your fleet running and maintenance costs and avail you of optimum fleet utilization. Manage the Entire Warehouse in One Click: This ERP for Transport & Logistics provides the best warehouse management software solution all across the globe. Having real-time warehouse data at hand encourages more meaningful decisions than ever. Manage Drivers: Dynamics 365 Transport Management software automatically tracks driving behavior, locations, activities, license, driving hours, and any violation of conduct swimmingly. Therefore, you can claim a more polished outcome without spending too much time, and money on your manpower. Cut Overall Costs and Increase Profit Margin: Spending less time, effort, and assets on activities like getting consignment status, tracking drivers’ information and route management cuts costs and adds up to your profit margin. Optimally Utilize Vehicle Capacity: Having suitable strategies ready, you get just the right method to optimally utilize your vehicle capacities and cut unnecessary costs. Schedule And Plan Trip with Live Road Tracking: Get hold of certain waypoints and instructions to create trips. Schedule journeys and pick the best routes with the least traffic. Track Vehicles: Track your vehicle’s current location, route history, speed, site visits, and driving behavior in one click. Get real-time updates on traffic via email and text messages. Our Final Words Transportation and logistics businesses may stumble upon various seen and unseen challenges, especially after the 2020 Covid-19 outbreak. However, the solution is simple; Supply Chain Resilience. Microsoft ERP For Transport & Logistics provides one of the finest Fleet Management Software. If you wish to implement the solution for your future endeavors, you can Contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner. Trident’s services help you with excellent decisions, live road and vehicle tracking, optimum vehicle capacity utilization, and much more within the same platform. Contact us for more information or demo services.

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4 Magical Tips to Use AI to Transform Your Restaurant Business

Restaurant Management ERP / Trident Information Systems

Many Businesses are benefiting from AI machine Learning. The hospitality industry is not behind either. Those who once worked on silos are now using a unified Restaurant Management System with embedded AI features like LS Retail Software Solution. Restaurants realized the actual value of AI during times of unpredictability; the time when every economy almost collapsed. They are now embracing contactless delivery, kitchen robotics, and order aggregation. Not just this, in 2020, Artificial Intelligence in the Hospitality Industry is valued at USD 3.07 billion in 2020 and is estimated to reach USD 29.94 in 2026. These statistics reveal how spontaneously the trend is catching fire. Artificial Intelligence and Machine Learning cannot be replaced as they are the major income-driving assets for a company. However, many other businesses are slowly and steadily getting into the heat. There are Restaurant Management Software embedding AI features. LS Central Hospitality Management Solution is one of the most common examples so far. It can forecast demands and potential threats on the way, which helps cut costs and manage waste. It also offers a single platform to manage all your orders and most importantly, it gives essential customer insights. There are many ways you can optimize the power of AI to boost sales and transform your restaurant. Our team discovered the top 4 ways to use AI to get the maximum benefits out of it. Tips to Transform Your Restaurant Using AI-embedded Restaurant Management System AI optimizes machine learning algorithms and offers essential insights per situation. Artificial intelligence plays an important role in personalizing services for customers and gives a competitive edge in the business. Given below are some essential tips to optimally use your AI-embedded Restaurant Management System to transform your business. #1 Use AI to Find Recipe Ideas Track your customers, what they ordered, what they didn’t like, and how your services can be improved. A Restaurant Management System like LS Retail Hospitality Management System Software provides Business Intelligence tools to get accurate business insights. You can use them to find the most popular dishes and recipes you can improve. You can even innovate recipes once you get the hand on favors customers prefer the most. You can engage your research team to mix-match a few flavors and see how it is doing on the menu. For instance, blending strawberries with tomato juice gives a unique flavor, you can innovate a recipe, put it up on the menu, and see how it is doing. Remove Dishes from the Menu that are Not in Demand Why would you even want to invest in something that’s not returning your revenue at all? Purchasing inventory for dishes nobody wants to try is only adding more costs, nothing else. Look through customer data to find how well each of your dishes is doing and cut undesirable dishes. You can either do your research manually, or you can employ a Restaurant Management System that can do it for you. LS Retail Power BI tool extracts, filters, and presents data into insightful dashboards which will help you improve your food and customer experience. Set Menus Based on Locations People in different locations prefer different sorts of delicacies. For instance, the sale of a classic beef burger will be relatively low in a location with a maximum Hindu population in Ontario. Hence, it makes no sense to add more beef burgers to the menu, they should choose chicken, fish, goat, and egg items. Find out which is the best location to set a specific menu. You can use the Restaurant Management System to extract relevant insights. Make Your Customer Feel Being Cared for Using Insights Make sure your customers feel heard and are being cared for. Take note of their last feedback, pay attention to their grievances, and don’t forget to mention that their last issue has been resolved already. Make sure they feel you remember them and that you are special to them. This way, they will become loyal to your brand. Reinforce your staff with handheld devices like LS Retail POS which makes ordering and billing processes easier and quicker. With LS Retail ERP, you can send the orders straight to the kitchen right from the table. You can also include extra instructions on the way. This will not only save a lot of time and effort, but your staff will have enough strength to take care of customers in the best way. There are multiple ways you can use an AI-based Restaurant Management System to increase your restaurant sales. With essential insights, you can innovate hundreds of strategies to draw more customers. If you wish to employ Hospitality Management Software you can choose LS Retail, it is an extension to Microsoft Dynamics 365. Hence, being hosted by and on Microsoft Azure Cloud, it guarantees data security. Contact Trident Information Systems for further information.

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9 Hacks to Ensure Your Customers Get the Best Online Shopping Experience

eCommerce / Trident Information Systems

Online shopping is booming now. For a couple of years, when lockdowns were prevalent, people solely relied on online shopping, which as a result, made them succumb to the ease of it. If you, as a retailer, are still not on any eCommerce platform, you should consider getting into one. Due to this elevated trend, retailers are finding innovative ways to provide the best online shopping experience. Being entirely based on technology, you must employ suitable software. It would preferably be a Unified eCommerce Website Software. To stand out in the market, you must ensure the maximum comfort possible for your customers on your part. Provide exciting offers, deals, and discounts. Make them feel special. Show how much you care for them. Don’t let them hover around scrolling through irrelevant products. instead, suggest products they are most likely to purchase. Keep customers happy with a smooth online experience. This is only possible if you apply robust eCommerce Website Software. A solution that manages the entire process on the same platform because using different systems will only cause delays, and people these days are the most impatient. Our research team has found the top 9 hacks ensuring your customers get the best online shopping experience ever! #1 Make Sure Your Customers See the Relevant Products Only (an eCommerce Website Software can Help) Customers have the shortest span of patience now. Make sure they see relevant products fast. Don’t let them waste their time scrolling through things they may never buy. In this case, using Software for eCommerce Website helps. You can even encourage them to buy combination products (cross-selling). This is what Amazon does, it suggests shoppers a combination of products that go hand in hand at the bottom of the page. You can also create a separate section on the screen suggesting the best combinations people are frequently buying. This trend becomes even more prevalent during a sale. #2 Your Site Should Load Fast in Both Mobiles and Computers Nothing is worse than frustrated customers. Imagine them having every item at the best price in their cart. However, the site is filled with various glitches, and your customers often get stuck during the checkout. When your competitor’s website loads fast, and it takes double their time to shop on your site, you have an increased risk of losing customers to them. Employ a suitable eCommerce Website Software that hardly needs to be looked after, like LS Retail. It requires no-low maintenance, automatic updates itself, and no specific team of experts to take care of the software. This way, you can free your IT team, and engage them in developing a faster and better-quality website. #3 Show How Much You Value Your Customers Your customers would want to come back again-and-again to your site if you treat them like a king. Carefully observe their previous transactions and understand their patterns. See how they prefer to spend and what their habits are. Also, notice what they didn’t purchase, why so? and how to improve the situation. You can either engage your team to do it manually with some tools if you have a small client base. Those with a massive client base must deploy Business Intelligence Services. For example, LS Retail eCommerce Website Software supports a robust tool called Power BI, that collects historical data, scans it, understands customer’s actions, and provides insightful reports. You can use these reports to: Categorize Your Customers You can categorize them into levels, e.g., Bronze, Silver, Gold, and Platinum. Each of them should be entitled to certain services where they can get cashback, discounts, free shipping, etc. You can also flexibly change the services in each segment time-to-time, for example, suppose gold customers are entitled to 10% off on a tank top, seeing 20% off if they buy a tank top with a shirt and pant in the next month, will encourage them to purchase more. This will keep them excited about new upcoming offers. Furthermore, this will also encourage other customers to try getting into one of the categories and enjoy the benefits. Offer Reward Points You can also provide reward points to valuable customers and allow them in their next shopping. This will work as equivalent to a cashback for them. #4 Allow Them to Easily Contact You Nobody has enough time to google your contact details, Display your number at the center of your eCommerce site. Sometimes your customer service executives are way too busy to handle all the queries. So, you can also allow AI-based or human-based live chat options, or an amalgamation of both. Make sure you use an eCommerce Website Software that provides live chatbot options within the same platform. For example, LS Retail offers an AI-based live-chat-bot option, so your customers never go unattended at any time of the day. #5 Let Customers See if the Inventory is Available or Not If you are selling a tangible product, make sure your customers can see its availability in the early stages. There is nothing more frustrating than finally finding the right sized dress/ shoe and finding it backordered or having “the item is not eligible for delivery in your area” notification. Having an eCommerce Website Software managing everything on the same platform helps. #6 Use Color Psychology Carefully design the color scheme of your site. Many big brands use triggering color schemes in their eCommerce sites. For example, brands color the “check-out payment” button in green. Green usually signals “let’s do it” or “positive”. It also stands for the green signal in traffic lights. #7 Upload Good Quality Photos/ Videos with Thorough Descriptions Make sure your customers get the right vibe of the product they are about to purchase. Upload HD-quality pictures of the item. You must also include a video description of the product and directions to use it. In addition to it, ensure you give a thorough description of the product so the customers can get a fair picture of the item. #8 Connect all Your eCommerce Platforms Most online retailers these days don’t limit themselves to

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5 Magical Tricks to Keep Your Restaurant Staff Happy

Restaurant Management ERP / Trident Information Systems

High worker turnover is one of the main problems faced by the hospitality sector right now. The National Restaurant Association’s most recent State of the Restaurant Industry Report found that 78% of restaurant owners claimed they didn’t have enough workers to meet customer demand and 75% indicated they were more than 10% understaffed. In addition to lowering the restaurant’s average quality of service, a high staff turnover rate increases the expenses associated with finding, employing, and training new workers. Although there are many other factors contributing to this issue, including a high proportion of students employed in the sector and high levels of seasonality, and inappropriate Restaurant Management System. It is also true that many business owners in the sector might be doing more to retain talent. Here are five suggestions to assist you keep your restaurant’s personnel motivated to work there. Build Team Spirit In a restaurant, cooperation is essential to maintain efficient services. When there is disunity within the team, blunders, bottlenecks, and blame-games can happen rapidly. The outcome? Customers become annoyed, the service worsens, and staff members depart for settings with a more laid-back, upbeat vibe. Focus on encouraging teamwork within your organization to stop this disastrous, though extremely often, chain of events. You may, for instance: Set up a day each year for team-building events, which will assist staff members get to know one another better and foster good connections. Also, with a Restaurant Management System like LS Retail ERP, you can bring employees together on a common platform i.e., Teams. Show that everyone works hard in your restaurant by having supervisors consistently do various tasks, such as cleaning tables and making beverages. A fair job distribution enhances workplace relationships, and a manager who has firsthand knowledge of what each duty entails will treat employees more fairly. Celebrate achievements. When one of your workers celebrates a birthday, graduates, receives a promotion, or marks a work anniversary, plans a trip for the entire team, or at the least, has a cake and some refreshments delivered and set out for an hour to relax together. Celebrating occasions as a group demonstrates your concern for your employees, raises morale, and strengthens your bonds. Reinforce Employees with Restaurant Management System If you believe that not upgrading obsolete equipment would save you money, you are gravely incorrect. Upgrade to a unified Restaurant Management System as nothing is more annoying than the pressure to do a task quickly and to a high standard while using broken instruments. An antiquated Point of Sale System that gets stuck or creates tickets slowly may reduce table turns while also irritating customers who are in a rush. An ancient fryer that the kitchen crew can’t rely on may wreck the lunch rush. Make an investment in the newest technology like Restaurant Management System, and constantly check with your staff to see if any of the tools they are using, both in the back and in the front of the house, are insufficient or outdated. Remember this: Consider the technology you put in to help your personnel as an investment in enhancing customer service, such as a Mobile Point of Sale that swiftly accepts orders at the table. Appreciate Your Employees for a Well-done Job Studies have shown that people are more driven at work when they feel valued and appreciated. Teams with the highest levels of engagement saw 59% less turnover, according to a recent study from an organization that has earned the Great Place to Work certification. Positive reinforcement makes employees happier, more motivated, and more willing to put in extra effort. Many workers genuinely believe that having a sense of value at work is more essential than having money! There are several methods to express your appreciation to your staff: Consistently express your appreciation to your team for a job well done, such as when a hectic shift has gone very well, when sales targets have been met, or when a worker has handled a challenging issue with professionalism. You must implement a Hospitality ERP Software to ease their work and bring out the best in each of them. Constantly Train Them to Match Current Market Needs A clear understanding of what is expected of them, and a feeling of purpose may be given to your personnel through thorough training. In addition to everything they require to effectively service your clients, be sure to instruct new employees on your company’s values, regulations, and policies. There should be no end to training. Even while the onboarding process is crucial, you shouldn’t let your workers’ education end there. Give your employees access to professional development opportunities; they’ll feel appreciated as part of the team, understand that you care about their development, and, as a bonus, they’ll bring new skills to your company. Use a Restaurant Management System like LS Retail Software Solution as it is easy to learn and your workers are most probably familiar with the interface. Provide a Channel for Official Communication Unclear communication and misunderstandings may swiftly undermine business relationships and spoil the environment in the company. Why is it that he always receives all the overtime? “Wait, I requested a vacation two weeks in advance and was denied; how come she was granted time off when she only requested it yesterday? By putting in place tools that make it possible for employees and management to communicate clearly and openly, you can reduce the likelihood of grudges and claims of preferential treatment. Our Unified Restaurant Management System, LS Central, has a staff management feature that may help you simplify staff scheduling and provide you with an Employee Portal for direct contact. When your employees are satisfied, they work more, stay longer in the job, and take fewer sick days. Additionally, if your team enjoys coming to work for you, you’ll spend less on recruiting and training new hires and be able to provide consistently excellent service across all of your locations. If you need assistance identifying the appropriate technology to raise the

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Upgrade From GP to Business Central to Get Faster and Streamlined Business Operations!

GP to BC Upgrade / Trident Information Systems

Your company is determined for Dynamics GP to Business Central Upgrade, correct? GP’s end of support is ending in January 2023 anyway. If you are bothered about the inconveniences that this migration will bring you, don’t worry. Every Migration is not complicated. Moreover, most companies must progress toward digital transformation since it will enable you to boost your company efficiency. Microsoft puts a lot of effort into enhancing the functionality and features of its products. Most of the time, you’re on-premises GP to Dynamics 365 Business Central Upgrade may increase productivity throughout your whole company. You will also be able to improve the efficiency of your business operations, services, and procedures. Why Would You Upgrade from D365 GP to Business Central? Dynamics Business Central is a cloud-based solution that offers more flexible features and agile tools. You can get more speedy operations while streamlining every process. It is suitable for businesses of all sizes. It provides other benefits such as: Business Intelligence Fosters More Logical Decisions After Dynamics GP to Business Central Upgrade, it supports business intelligence tools. You can use them to get insights into your business. You can also understand customers better as it stores, scans, filters, and presents customer data into dashboards allowing you to see how each customer spends in your business. You can then provide customized offers and services, deals, offers, and discounts. It becomes easier to segregate them into groups and individually. Moreover, Business Intelligence helps you spot your business’s KPIs, potential threats, gaps, and hidden earning opportunities. Helps You Save Costs After Dynamics GP to Business Central Upgrade, you will shift to cloud-based software which helps you save costs on maintenance and upgrading. You do not have to engage your entire IT team in maintaining and upgrading your software. You can instead use them to develop more useful tools to streamline your operations. D365 is an Saas as a Service Platform that helps you develop new software as per your need easily. You Are Always on the Latest Version Once you decide on the Dynamics GP to Business Central Upgrade, you will be hosted by and on Azure, you can always be on the latest version. Microsoft provides minor updates now and then without disturbing your business ecosystem. And twice a year, Microsoft provides major updates about which you are notified in advance. You can even reschedule these updates if you feel like it. D365 provides sandboxing allowing you to test changes and patch upgrades, even for those that Microsoft itself upgrades. Get a suite of Cloud-based Software With Business Central, you can access the complete set of applications provided by Microsoft such as SharePoint, Outlook, Teams, Power BI (Business Intelligence), and a lot more. These tools help you collaborate freely with one another and streamline operations more easily within the business. Remote Access One of the best qualities of Microsoft Dynamics Business Central is its remote access facility. You can access it from any device. In this period where everyone demands remote work, you need technology to support the same. Due to COVID-19, businesses were forced to shut down and demanded remote work. Businesses that couldn’t comply with the same either shut down or implemented technology to support remote work. This technology ensures work is done even if you are not available at the office. High-end Security With Dynamics GP to Business Central Upgrade, businesses especially SMEs don’t have to worry about their security as Microsoft Dynamics 365 ensures bank-level security. Microsoft has assigned more than 3000 experts to detect and defeat threats. There are thousands of other experts working day and night on the well-being of your software and data safety. Teams are assigned to create possible threats and other teams find ways to defeat them. Microsoft can be the most secure data you can have. Your data is stored and backed up on a single server. Therefore, you will get everything on a single server. If you are looking forward to Dynamics GP to Business Central Upgrade, you can contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Implementation Partner. Our team of 200+ experts’ workday and night to ensure seamless and consistent operations in the organization. Contact us for further details.

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Case Study – Trident Implemented D365 Finance & Supply Chain Management for NOC Ethiopia

Microsoft Dynamics 365 / Trident Information Systems

Established in 2004, National Oil Ethiopia Plc (NOC) is excelling in the marketing of petroleum products in the country. It is the first indigenous oil marketer to have distinct service stations located throughout the country. NOC markets one of the leading lubricant brands commonly known as Chevron-Caltex Lubricants, as well as contribute to a major share in Ethiopia Oil Industry. It supplies over 100 lubricant grades for Industrial and Automotive applications. Additionally, the organization delivers other petroleum products such as LPG, Chemicals, Bitumen, and Petcock. The business delivers services to keep their customers going by delivering services in the most cost-efficient and effective manner. Their team is divided into retail and commercial units to profitably market their products and achieve effective customer services and market leadership in the gas sector of Ethiopia. The business aims at consistently improving its product and service offerings while expanding its business operations in Ethiopia and other African Countries. However, their current system was unable to comply with their requirements. Hence, they decided to contact Trident Information Systems for a suitable solution. After conducting thorough research, Trident found its core challenges and requirements and believed Microsoft Dynamics 365 Finance and Operations will be the most suitable solution. Business Challenges The business was struggling with financial management and supply chain issues which included: Difficulty in figuring out the accurate volume of fuel transported in the truck. Tough time allocating charges on import purchase orders and knowing the landed cost on the inventory. Difficulty in allocating departmental costs and expenses. The manual approach to the regular activities caused redundancy and similar issues. Disparate systems and no real-time data availability hampered decision-making. Uncontrolled operations and compliances throughout the organization and vendors. Business Requirements The business needed a unified approach in the financial management of the business and required the following: To calculate the accurate fuel volume transported in trucks, know the losses and gains during the transit. To allocate charges on the import purchase order and to know the actual landed cost on inventory. Needed to identify departmental cost and expenses for actual cost allocations. Configure and customize the automation process for regular activities. Unified software solution for real-time data availability. Robust support of operations and compliances throughout the organization and vendor. Solutions Provided by Trident Information Systems After digging out the organization’s core challenges and requirements, Trident implemented Dynamics 365 Finance and Supply Chain. Other benefits the solution provided include: DIP Measurement Process- as NOC uses Dip Measurement to calculate fuel volume transported in the truck to find out the losses and gains during the transit. Insightful reports and dashboards on financial transactions with D365 Finance and Supply Chain. Enhanced Process Automation. Captured all landed costs while adding them to the Inventory. A centralized view on operations, costing, compliances, and inventory. A sophisticated vendor management system. Benefits to Business After implementing Dynamics 365 Finance and Supply Chain, NOC noticed a considerable change in their financial management and supply chain. Trident’s solution delivered the following benefits: The business could manage and schedule its resources in real-time and project costs accurately. NOC could identify the actual fuel volume transported in the truck to know the gains and losses during the transit. Their revenue was now managed more systematically and accurately. A centralized system for planning and project analysis could better control operations and compliance across the organization. Better vendor management and regulatory compliance. Advantages of Dynamics 365 Finance and Supply Chain Microsoft Dynamics Finance and Supply Chain put flexibility and Scalability at the core of your business, allowing you to quickly grow, and adapt at your own pace. You can easily tailor and extend the application to meet your unique business or industry-specific needs. It can offer the benefits given below but not limited to: Supports critical operations throughout the business. Exceptional reporting functionality that allows businesses to collect data and assess situations right then and there. Microsoft backed and developed functionality to enable seamless integration within the enterprise. Enables in-depth accounting and financial functionality. Reduces IT maintenance load. It automates and streamlines the supply chain. Endorses innovation with a modern and adaptable platform. Streamlines asset management. Bottom line After struggling with successfully managing their expanding business’ finance and supply chain, NOC Ethiopia finally decided to contact Trident Information Systems for Dynamics 365 Finance and Supply Chain solution. After the implementation, the business could witness benefits like optimum resource management and scheduling, systematic revenue management, centralized view of the entire supply chain, and so on. Trident is a Microsoft Dynamics 365 Gold Implementation partner. Contact us for further information

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5 Guaranteed Strategies to Keep Customers Happy in Your Restaurant!

Restaurant Management ERP / Trident Information Systems

While dealing with bottleneck competition in the Hospitality Industry, you have to maintain an equilibrium between staying sane and reducing the churn. It is essential to look for dynamic methods to engage more customers in your business and retain the existing ones. For that, you first have to implement an agile Restaurant Management System to support it. Being a restaurant/ food chain owner, you may as well relate to the frequent challenges popping up such as: Changes in marketing trends and dynamics. Changes in customer’s experience. Losing loyal customers. Growth of your restaurants and increasing competition. Our team of experts carried out thorough research, encompassed common issues, and accumulated top five strategies to retain existing customers and draw new ones. Widen-up custom experience Introduce quick and convenient payment methods Deliver a wealth of information Allow order customization Smoothen-up their journey #1 Widen-Up the Customer Experience It is a good idea to engage your customers before, during, and after their dining experience, as it ultimately draws more customers to your business. In this digital era, where everyone wants a quick and smooth experience while dining, make sure they can get in touch with you via applications, mobile devices, social media, and the internet. Get a Restaurant Management System to accumulate every function on the same platform. Some studies have shown that 70% of customers are most likely to hop back to quick service, casual restaurants, and fast casuals if they have an app that gratifies them with acknowledgment, or in other words, makes them feel “known.” It is a magnificent opportunity to develop a robust, personalized bond, driving customers back to your business. The essence is, get in touch with the customers via their preferred channels. It can be as simple as asking them to share their favorite photos on social media or suggest new menu ideas. Also, you can offer them customized offers, promotional rewards, hold surveys to understand their taste, and implement the most demanded recipe. If you have a Restaurant Management System like LS Central, you can easily get these features at your fingertips. #2 Introduce Quick and Convenient Payment Methods Nothing is better than introducing a quick and convenient payment method to customers as a churn reduction method. Remove all obstructions and ensure a smooth path to your restaurant. Using Point of Sale Systems is recommended due to its flexible capacities. LS Retail ERP is an Online Food Ordering Software which helps you manage all your online ordering platforms in one place. Even if you serve excellent food, your diners/ customers might note your service inefficiency. It can even drive them to shift their preference to your competition. Hence, ensure seamless services and avoid any vacuum formation between you and your customers. Research by Deloitte revealed that there is an increase in customer visits of 6% and a rise in spending of 20% when customers have the flexibility to place orders and pay quickly using technology. #3 Deliver a Wealth of Information Diners appreciate honesty and transparency, sharing values is a great deal to them. It is one of the easiest mediums to convey that you are on the same page as them. Sharing details of your food quality, healthy eating, and sustainability ensure your restaurant will be their first preference. Thanks to the available Restaurant Management System – from websites or applications on their mobile phones to the POS System (Point of Sale) in your restaurant, data sharing has never been easier. Customers can tap into your restaurant food detail in the blink of an eye and finalize if they want to give your restaurant a try. If you use a Restaurant Management System, all you have to do is input the data in the back-office and the system will distribute it to all the touchpoints (including loyalty apps, POS, and website). So, embrace this moment, and inform your customers How you source your ingredients? How you treat your staff? How your services are sustainable and eco-friendly? Nutritional values of dishes. #4 Allow Order Customization While serving customers you have to make sure you offer what they want, not what you want to offer. If you want more customers to engage with your business, allow order customization. Enable enough flexibility to make changes in their order and get it delivered as per their unique taste. Flexibility is directly proportional to scalability. A Restaurant Management System like LS Retail Software Solution can give you the flexibility you need. It has been researched that 85% of customers tend to check out the menu before finalizing a restaurant to visit. Since it is one of the top demands to be seen among customers, offering food customization facilities enhances the chances of your selection. Sanctioning food customization to their unique taste is an effective way to add value to their dining experience. Use a Restaurant Management System like LS Retail Software Solution The success of your business relies on effective engagement between you and your customers. Also, front office coordination is something you need to focus on here. Make sure the orders are transmitted properly from the front to the back office. In this case, technology like LS Retail POS can help. It guarantees correct order transmission from the table to the accurate kitchen counter, eliminating the risk of the kitchen staff misreading the waiter’s handwritten orders. #5 Smoothen-Up Their Journey Your customer’s journey to your restaurant is much more than crossing the threshold. It starts right from the moment they browse through the menu via your website, mobile application, or any other medium. It is significant to integrate all the processes to assure seamless services. Think of the mediums you can use to connect with the customers and the kitchen. How can your staff get the information they need to deliver personalized information and recommendations? How can you change your restaurant’s layout to suit your customers better and reduce waiting times? To top it off, ensure all the elements coordinate well with one another. To achieve the ultimate agility, you need

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