Trident Information Systems Pvt Ltd

How Does ERP for Retail Help You Cut down Retail Queues?

Retail ERP Software / Trident Information Systems

Did you know that long queues can make customers not want to come back to your store? About 70% of customers in a poll even said that they will not want to return to a particular store where they had to stand in long queues. LS Retail is a cloud-based ERP for Retail that helps retailers to manage their stores efficiently. It provides an end-to-end solution for managing all aspects of retail operations, including inventory, sales channels, and Customer Relationship Management. LS Retail ERP helps retailers to connect with their customers efficiently using a real-time interface. The product has been designed in such a way that it can easily be integrated into existing ERP systems or any other applications that you might have deployed on your business premises. In this blog, we will further discuss how LS Retail helps cut down queues in your retail store. How Can You Reduce Queues in Retail Stores? Customer service is one of the most important aspects of the retail business. It is a crucial part of your business and can help you to achieve success in it. Given below are some tips to help you eliminate queues and make customers happy: Install More Mobile POS Without having to construct additional checkout lines or pay for additional software features, wouldn’t it be convenient to have more POS machines available during peak hours? This is now possible because sophisticated point-of-sale (POS) software can run on tablets and smartphones, allowing you the ability to add mobile point-of-sale (mPOS) devices as needed and then store them away when business is slow. With mobile POS, your workers can scan things and take card payments right away, reducing wait times at the register. Anywhere on the shop floor, mobile POS can be used to give services, such as checking an item’s availability or description. Set up a Different Space for Complex Transitions Simple transactions such as buying and paying for the same usually flow smoothly. However, they are not the only transaction types that can be seen in retail stores. Some customers would want to exchange an item, redeem their loyalty points, sign up for a subscription, and so on. For such transactions, it is always smarter to set up a dedicated counter for the customers. An ERP for Retail can help you manage everything on the same platform. It becomes easier to manage everything when you have the same database. Choose an Intuitive POS Expect irritated personnel, unhappy customers, and long queues in your store if your checkout system is difficult to understand and difficult to operate. Because the (sometimes very young) employees have to use a booklet with codes to register things without a barcode, there is a supermarket chain They avoid on the weekends. Processing a cartload of various veggies can take a while at the register since the cashier must first try to identify the item in the plastic bag before looking up the relevant code in the booklet. And guess what if he’s wrong? Oh, he must call for a manager. You may speed up processes at the register and reduce training periods by selecting an ERP for Retail with an intuitive Point of Sale system with a simple-to-use interface and quick learning curve (a great plus, especially if staff turnover is high in your store). Learn what qualities to look for in a retail point of sale and choose software that can help your company. A single line has several benefits: first, no server is idle while there are still customers waiting; second, the waiting time is the same for everyone, even if one register gets stuck for any reason; and finally, a single line feels “fairer” to those waiting because they know they will be served in the order of arrival. Get an ERP for Retail When choosing new software, search for platforms that have a reputation for being dependable and quick to process transactions. You don’t want to end up in long lines or lose clients because of technical difficulties or because “the computer is stuck again!” One of our customers told us a horrifying tale about their old point-of-sale system failing in the middle of the Christmas Eve rush. The systems in their main store went down due to one of our cash registers locking up. They had to manually handle each transaction by writing it down, which resulted in long lineups outside the store. That day, they easily lost $20,000, and who knows how it will affect repeat business in the future. They concluded that reliability is the most crucial factor to consider while selecting a system. The business is now content to use LS Central ERP for Retail. Summing Up Long lines could be a wonderful problem to have since they indicate how well-liked your store is. However, this translates to delayed service, boredom, and stressed-out staff members for your customers. Customers wait eagerly for establishments without cashiers and lines, but you may move things forward by cutting down on wait times by following the tips above and getting an ERP for Retail. Please get in touch with us if you need assistance identifying the appropriate technology to enhance the shopping experience in your establishments. Trident Information Systems is a D365 Gold Partner and LS Central Diamond Partner.

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How LS Retail ERP Helps Manage Your Duty-Free Store?

Duty-Free Retail / Trident Information Systems

Duty-free is an important aspect of the travel and tourism industry. Obviously, the duty-free store has a large impact on how people perceive the country they are visiting. Therefore, you must have all your bases when it comes to running your duty-free business. LS Retail ERP can help you manage your store efficiently by providing tools such as LS Retail Mobile POS. Also, stock tracking systems so that you know what inventory is available at any point in time (and where). Furthermore, you will also get data analysis reports that give insight into trends within your business based on sales performance. Moreover, there are many ways in which we can help you manage your duty-free store effectively! LS Retail ERP Helps to Manage Duty-Free Stores Efficiently. Stock Management One of the most important aspects of managing duty-free stores is stock management. In fact, you must keep track of your inventory in real time. Further, it is important to ensure that it’s available when needed. LS Central Software Solution has a mobile app with integrated barcode scanners that allow you to scan items from your shelves and immediately see their status on the screen. Thus, helping you see whether there’s any room left in your store for more products. Furthermore, if an item needs reordering, this feature lets you do so automatically. Thus, allowing for better efficiency when dealing with duty-free stores around the world! Payment Compliance As a duty-free store owner, you know that it’s important to ensure your customers have the best experience possible. Thus, if they have any questions or concerns about the product, LS Retail POS can help provide an answer quickly. Point of Sale LS Retail Mobile POS helps you manage your duty-free store. Besides, from point-of-sale management to customer loyalty, you can have the tools and resources that will help drive results for you. Furthermore, it helps make their job easier and more efficient. Thus, it takes care of all the details so they can focus on what matters most: selling more products! Customer Management Customer management is a critical component of any retail business. Because of this, LS Central offers several tools to help manage your duty-free store, including: LS Retail ERP helps you to manage your duty-free store so that you can focus on what you do best. LS Central helps you to manage your duty-free store so that you can focus on what you do best. Moreover, it’s easy to use and it gives you the tools and resources that will let you run a successful business. Likewise, you can make sure everything else is taken care of for free. Summing Up Evidently, duty-free stores play a huge role in a country’s economy as it represents how your country will be seen in front of foreigners. Thus, maintaining and running them efficiently will make the whole difference. Since such retail stores involve complex policies, they need to be taken care of with utmost care. Therefore, getting Retail ERP Software such as LS Retail ERP will help them manage their operations efficiently. Furthermore, if you are looking forward to implementing LS Central, you must Contact Trident Information Systems. We are a Gold Microsoft Dynamics 365 Implementation Partner and LS Central Diamond Partner. Further, with a team of highly experienced professionals, we ensure our clients get the most out of their LS Retail ERP Software. In addition, we have also gained a massive clientage with our excellent services. Contact us for further information.

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How Can Staff Augmentation Help You Double Your Productivity?

Staff Augmentation / Trident Information Systems

There is a reason various IT businesses are counting on Resource and Staff Augmentation recruitment principles. It is best for businesses with seasonal projects and who want to add skilled professionals to their existing workforce. Increasingly, companies are partnering with supplying organizations to access IT Resource Augmentation for a certain duration. Depending upon the organization’s needs, Augmentation Resources can take various forms ranging from remotely locating professionals to increasing the workforce. Furthermore, IT companies choosing Resource and Staff Augmentation over traditional methods is becoming more and more common. Irrespective of the business size, almost every business prefers Staff Augmentation in one way or another. For instance, small businesses augment their entire workforce complimenting a minute percentage of their permanent employees. Whereas large-scale businesses keep their permanent employees intact and outsource IT professionals based on projects. This further becomes a very profitable opportunity for the demand and supply partners. Why IT Resource and Staff Augmentation? The availability of short-term roles in IT organizations and the talent pool with specialized skills are connected by staff augmentation. The most popular recruitment strategy nowadays is Resource and Staff Augmentation because it allows for workforce flexibility. While the full adoption of staff augmentation is still some distance off, most firms are transitioning to a hybrid model. Therefore, most businesses use the opportunity to combine the advantages of traditional staffing methods and staff augmentation. Salaried workers are a thing of the past as millennials now operate the majority of businesses. How can IT Resource and Staff Augmentation Help You Double Your Production? Staff Augmentation Resources brings a lot of opportunities for businesses to access professional expertise without having to hire them. Given below are some of the factors describing how it can boost a business’s productivity: On-demand Hiring The flexibility of IT Resource and Staff Augmentation is one of its main advantages. As a result, businesses can hire workers to meet their immediate demands. To meet the needs of the hour for a specific period, businesses might replace their regular personnel with qualified individuals. Thus, the businesses avoid additional expenses associated with permanent hiring. Take the case of employee provident funds and health insurance, thanks to this flexible hiring, these aspects are not bothered. Furthermore, it allows experts the adaptability to operate according to projects. Only excellent initiatives of your choosing are permitted. Because of this, both parties benefit and are in a win-win situation. Therefore, this effectively and economically bridges the professional skills gap between demand and supply. Further, the advantages of staff augmentation creatively fulfill the objectives of employer and employees by enabling recruiting on the fly. Lay Hands on a Bigger Pool of Talent Firms have access to a sizable workforce pool of highly qualified employees thanks to Staff Augmentation Options for IT organizations. Permanent hiring limits a company’s capacity to utilize the talent on the market. However, staff augmentation makes it possible to hire more millennials who have received intense skill development. The techniques that staff augmentation candidates bring to the table are distinctive and advantageous because they frequently focus on a certain topic. Additionally, Staff Augmentation Services enable businesses to hire seasoned professionals who the latter may not be able to afford to recruit regularly but who can contribute their skills for a brief project. Therefore, staff augmentation solutions for IT organizations expand any company’s resource pool by enabling the hiring of specialized skill sets. Economical Competitive Edge Resource and Staff Augmentation services provide a practical way to utilize particular skill sets. Thus, the company does not have to pay for a long term because experts are recruited for a specific job. Therefore, hiring project-specific recruiters enables businesses to pay for personnel only as needed. Additionally, by bringing a domain-centric understanding to the operational structure, this skill-specific talent gives an advantage over all rival brands. By demonstrating the talent pool at their disposal, the enterprises are also able to reach out to larger markets due to the availability of external talent. This results in a twofold win for the businesses. They first gain access to a vast talent pool for a fraction of the price of traditional hiring. Second, they are in a better position than their rivals who don’t have the same hiring flexibility thanks to this talent pool. Operational Efficiency Most small businesses have low returns on capital and high operational costs, particularly during lean times. Companies that provide Resource and Staff Augmentation support operational efficiency by offering flexible working environments. Companies that cooperate with supplying organizations avoid paying the infrastructure costs associated with constructing and operating in a new location. The experts may work from home or in the offices of the businesses that supply them. Despite working remotely, employees are entirely responsible to the hiring company and management. The costs of functioning offshore are greatly reduced in addition to infrastructural costs. As a result, staff augmentation services lower operation costs and acquire experienced workers. Profits can be easily generated from such savings. If you are looking for Resource and Staff Augmentation Services, you can Contact Trident Information Systems. We will send the most suitable employees to your service out of our 170+ technical resources. Trident is a Gold D365 Implementation Partner and Diamond LS Central Partner. With more than two decades of experience, we have managed to manage various ventures of different verticals. If you need any assistance with staff augmentation, Contact Us Today!

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How Can Trident Assist You in Getting Happy and Returning Customers in Your Restaurant?

LS Central Diamond Partner / Trident Information Systems

Running a restaurant is not easy. Especially, if you are running multiple chains. Many restaurants choose to work on disparate systems as it seems “easy” to them. However, what they don’t know are the complexities that tag along. You may feel you have saved a bunch of money but that is never the case. Siloes systems cannot provide accurate and timely insights, nor do they help you manage all your chains centrally. Instead, you should always opt for Supermarket Software such as LS Central. Nevertheless, even the best Restaurant Management Software cannot be optimized if you can’t get a suitable LS Retail Implementation Partner. After implementing a Restaurant Application, you need Customer Support to keep it running smoothly. Being an extension of Microsoft Dynamics 365, LS Central is one of the most agile Restaurant Management System around the world. With its robust analytics, visibility, and favorable tools, any restaurant can see a significant positive change in its business environment. Moreover, Trident Information Systems is a Diamond LS Retail Implementation Partner and a Gold D365 Implementation Partner who has helped several restaurants grow and reach their ultimate profit goals. Get Repeated Business with Trident Information Systems! Trident Information Systems is one of the most renowned LS Retail Diamond Partner in India. We provide a set of services designed especially for your restaurants. Whether you have 5 chains or 10 chains, Trident offers the best solution to support your needs. Further, it offers: Complete Customization with LS Retail Implementation Partner Every restaurant is different and so are its needs. Trident is one of the most recognized LS Retail Implementation Partner that thoroughly researches your business needs and finds gaps. Sometimes, even the business doesn’t know its hidden needs. Hence, we scan them and suggest suitable tools for them. From installing LS Retail POS to managing loyalty to installing software and hardware, Trident takes everything into the account. According to your business size and needs, we customize a set of functionalities designed just for you. Trident is perfect if your business is scaling even further as we are equipped with agile resources to manage just that. Having the right equipment, tools, and functionalities at hand will ensure you optimize your resources and maximize profit. Attract More Customers and Retain Existing with Accurate Insights You can only attract customers when you know what they want. With Power BI Services, you can get accurate and real-time insights. And therefore, understand their spending pattern and purchasing habits. You need accurate and on-time customer insights to make successful strategies. Guesswork can often be risky. Therefore, it is recommended to choose LS Central Software Solution which guarantees real-time insights in the shape of insightful dashboards. It further makes it easy for you to create loyalty programs for individuals, groups, or everyone. Moreover, you can find the most popular dishes and make variations. It will become easier to do successful experiments and they will be based on insights. For instance, your dashboard suggests lobster rolls are your most loved dish. Hence, you can introduce more lobster dishes or lobster roll variations. Control Every Chain in Different Location from the Headquarters If you have multiple chains, you need an extremely agile Hospitality Management System. Imagine having to manage different businesses in different locations manually. How will you make time to enhance your services for your customers? It would become extremely easy if you could sit at a place and gain real-time visibility throughout your ventures and impose new policies. And likewise, abolishing the ones not that are surviving you anymore. Controlling everything from the same spot using the same database saves a ton of your time. Consecutively, you get enough time to make your services better while making your customers want to revisit your restaurant. After Go-Live Support Uninterrupted services are all that customers want. After implementing the agile Microsoft Restaurant ERP Software, your LS Retail Implementation Partner will ensure you get smoothly flowing tools. Trident ensures you get 24/7 support, so your business remains operated all the time. It deals with any error or issue arising in your Restaurant Inventory Management Software . Furthermore, the support executives will guide you on how to use the tools like inventory tools, insight tools, and so on. This will ensure you get smooth enough operations to get delighted customers. Training Your LS Retail Implementation Partner will then train your staff thoroughly. However, it may not take too long for them to learn due to its user-friendly interface. Your trained employees will ensure your customers get smooth services. With hand-held devices, they can take orders straight from the table and send them to the KDS (Kitchen Display System) to the right chef. Similarly, they can use their mobile device to take orders from one table and bills from the other. If you are looking for an LS Retail Implementation Partner, you can contact Trident Information Systems. We are a Gold D365 Implementation Partner and LS Retail Diamond Partner. With years of experience, we have managed to help various businesses thrive in the market with powerful insights and customized solutions. For further information, Contact Us Today.

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Embrace Uninterrupted Retail Operations with LS Retail Support

LS Retail Support / Trident Information Systems

Finding the right LS Retail Implementation Partner is as crucial as your Retail Management Software. Good LS Retail Support and Services keep your business going and helps you cut unnecessary costs. It is there for your immediate rescue. However, just like any other software, this is also prone to bugs and errors, and they are what you will often see without LS Retail Support. Not every implementation partner provides good support. Therefore, how your system functions and how it is fixed massively depends on the company ensuring the support. It is always recommended to go for either for a Gold Implementation Partner or Diamond LS Retail Partner. Make sure you cross-check their credibility by their track record and customer reviews. Check whether the partner even entertains your industry or not. How Does a Good LS Retail Support Ensures You Make Consistent Profit in Your Retail Business? It is critical for businesses, especially growing businesses, to invest in good LS Retail Services and Support. It can provide a bunch of benefits to let you manage your business operations with ease. Given below are some of the benefits it comes with: Consistency of Work With good LS Retail Support, you can experience consistency of work as no disruption will cause hindrances. Your LS Central Implementation Partner will resolve the issue right then and there, or as quickly as possible. You can get a healthy flow of operations followed by more efficient employees and greater profit margins. What’s better than knowing your retail operations will flow freely throughout the day? With real-time visibility, robust analytics, reinforced employees (with handheld devices), and uninterrupted operations, you can ensure optimized operations, happy customers, and maximum profit in your retail store. Data Security with On-time Issue Handling Data plays a vital role in any business; for making strategies, dealing with customers, and carrying out internal operations like inventory management, financial management, and so on. Mishandling can even land the owner behind the bars or shut down the whole venture. It is normal to find a bug even in such robust Software for Retailers. Despite having tons of features, tools, and secure mechanisms, this system will still see bugs. Sometimes, it may come across viruses and malware too. You need instant support to ensure your data stays intact and unharmed. Keep hackers at bay with dedicated LS Retail Support. Adding New Requirements As a business grows; from small to medium, and medium to large, its requirements change. They need more robust tools with higher capabilities. This is where your LS Central Support plays a huge role. Your support will help add the necessary tools to match your requirements so you can adapt to the changing environment with ease. Customizing Existing Process With or without the change in the size of your business, you can still need customization. Maybe you have installed another cash counter, or you have a change in your sales process. However, your current system isn’t supporting your new needs. This is where your LS Retail Support comes into play and adds the new application that supports sales. You may also want to add online billing options such as third-party billing applications like Phone Pay, Google Pay, Paytm, etc. Your Support for LS Retail will help you with this. Migration and Upgrade Whether you are working with an older object or with an older version of this object, your LS Retail Support Partners will assist with whatever suits your business requirements. For instance, if you are using an older version like LS Nav, and you wish to migrate to LS Central for more advanced and convenient resources, your LS Retail Support will migrate the entire object with its database to LS Central. In another scenario, where you want to upgrade your LS Central to a newer version, again, your LS Retail Implementation Partners will do just that for you. Report Support Reporting plays a huge role in the functioning of a retail business. Your LS Central Support ensures accurate data reporting which you can further use to print documents like invoices. For instance, your LS Retail Support can generate a report which includes a list of customers and their orders. This way, a report can be generated with relevant and accurate information for an invoice. Why Trident Information Systems? Trident Information Systems is one of the oldest Microsoft Gold ERP Partners and Diamond LS Central Partner in India. Joining hands with a company having 22+ years of experience, a massive team of dedicated resources, and 24/7 support for migration, training, and upgrades, you can ensure getting higher profit margins and greater ROI. Avail yourself of services from a brand that serves one of the biggest enterprises and unveil your exponential opportunities. For further information, you can Contact Us Here.

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Why Does Analytics Play a Huge Role in the Journey of a Restaurant’s CIO?

Restaurant Management ERP / Trident Information Systems

Restaurants that fear changes cannot make it too far in the competition. The past few years have taught every industry the importance of speed and agility for survival. Restaurant industries are fast-paced, and a little slowdown can end up collapsing massive profit-earning opportunities for them. With unexpected lockdowns, staff shortages, and a lack of ingredients, many restaurants reached the verge of shutting down in the past. Only those with a Unified Restaurant Management System, like Microsoft Dynamics for Restaurant, had enough resources to keep them surviving and innovating new ideas to make a profit even during the most hopeless hours. They could do it with the agile analytics that LS Retail Restaurant Software offers. There are still many food service businesses that fear changes; they dread the complications that hang around the process, and therefore, choose to work in silos. Little do they realize how many steps it pushes them back and we are not even talking about the uncertain threats they cannot see. Traditional technology often fails to support agile methods. It is time to introduce a digital transformation into your restaurant and invest in reliable Intelligence technology. As per a study by IDC, companies that focus their digital transformation on intelligence technology boost their productivity, earn 8 times more revenue, and drive twice cost efficiency as compared to a non-digitally transformed restaurant. How Analytics in Microsoft Dynamics for Restaurant Benefits Your Restaurant Business? With the latest technology driven by intelligence, it does not demand a team of data scientists to bring market analytics. Microsoft Dynamics for Restaurant is an AI and Intelligence based unified Hospitality Management Solution that provides the following benefits: Find the Relevant Patterns Microsoft Dynamics for Restaurant provides detailed insights into your market where you can notice patterns and plan strategies accordingly. You can notice that a particular mall in your downtown location sells more wine than beer. Or people in a certain area look for a particular restaurant during a rainy day. Noticing patterns like these can change the whole game. You will make strategies more consciously keeping such information as the base. Also, with historical consumption patterns, you can predict how much you can sell in the next week. Optimized Inventory Ordering While Cutting Waste With agile intelligence, you can record and notice your previous ingredient management pattern and find methods to minimize waste. Maybe you know that from the past few times, your tomato sauce is in excess and ends up in a can. Or you may see that customers are not finishing the red wine and it’s getting wasted. Waste cannot be eliminated but minimized. Microsoft Dynamics for Restaurant helps you do just that. With robust analytics and real-time visibility, you can easily minimize costs and add to your profit margin. Manage Stock Usage and Distribution Managing stock and distributing it throughout your chains is not as easy as it sounds. Distributing inventory across different locations needs strategic planning where the response from customers has already been observed. For instance, you can distribute more pork sausages in your Rochester chain where customers choose it for breakfast, and chicken wings in Syracuse for lunch. The vigor of a plan entirely depends upon the accuracy of the information they can access. Microsoft Dynamics for Restaurant fosters robust business intelligence tools such as Power BI. Since the data is stored in a single source of truth, it extracts information from multiple sources and turns them into actionable reports. Design an Impactful Menu Have you noticed some dishes on your menu are very costly to make and are not even popular among customers? If they can’t provide you with healthy margins, cut them off from your menu. With deep insights into the customer, you can see how your menu is performing. Study customer feedback and try adding more variations in the most liked meals. You can launch special offers where you may sell free fries with peri-peri chicken wings. Or you may cross-sell dishes as well. Make exciting combinations of different dishes and form a meal. Insights allow exponential opportunities to make good variations in your existing menu. If you are looking to implement Microsoft Dynamics for Restaurant, you must contact a Microsoft Restaurant ERP Software Implementation Partner. Your partner must have a robust track of accomplishments and robust resources to manage your restaurant needs. Trident is a D365 Gold Implementation Partner and LS Retail Diamond Partner. With 22+ years of experience, we have acquired a massive clientage and maximum customer retention rate. Our team of experts ensures your Restaurant Application keep working with their 24/7 support. Contact us for further information.

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Do Not Make These Mistakes or You Can Lose Massive Sales Opportunities In This Festive Season

Retail ERP Software / Trident Information Systems

Many merchants discovered the hard way that the busy holiday shopping season would overwhelm their e-commerce platforms. The holiday season was often a textbook illustration of how not to do business, from shipping the wrong product to canceling orders owing to stockouts to making returns of broken goods challenging. There is no doubt that many merchants still have a lot to learn about selling – and keeping customers pleased – across various channels. Successful businesses use robust technology such as ERP software for Ecommerce to keep up with the uncertainties and smooth out the sales process. #1 Do Not Make Promises You Know You Can’t Keep On December 10, Anna is browsing an established retailer’s online store. She chooses to get the ideal lamp for her brother. The order has been accepted, and delivery will take place in 5 working days. An email notifying Anna that her order had to be canceled owing to stock availability was sent to her a week later. We apologize for any inconvenience caused. Please accept our apology. Now that Christmas is just a few days away, Anna doesn’t have a present for her brother and doesn’t have time to go out and get one. But at least she has the store’s sincere regrets! That will improve everything right away! Quick Fix: Integrate Your Channels with ERP software for Ecommerce For their consumers’ buying experiences to be seamless, retailers that offer omnichannel shopping must link their channels. In the event that your channels are not connected, you can sell something on your online store only to discover after the fact that it is genuinely out of stock. Because the e-commerce portal uses the general ledger to retrieve real-time stock information, a system with true omnichannel integration, like LS Retail ERP software for eCommerce, ensures that your online store always contains up-to-date product information. #2 Delivering the Wrong Item When Marco discovers that the shorts he ordered online have arrived in time for his sun and sea vacation, he is overjoyed. But as soon as he opens the package, he sees the sizing is off. He double-checks his order: even though he marked XL, a Small was received instead. He will never be able to change the thing before his departure because he is departing in two days. Quick Fix: Get Visibility into the Value Chain Retailers lose an average of 4.4% of their sales due to customer returns. Returns frequently occur for causes outside the retailer’s control. However, you only have yourself to blame when you are the reason. Even if not all returns can be avoided, an effective ERP software for Ecommerce can help lower the risk of returns by, for instance, guaranteeing that consumers who make online purchases receive the precise item they bought – in the right model, color, and size. #3 Not Interacting with the Customers Very Well Linda purchased an evening gown online, but it arrived late. She worries that she might not have it in time for her new year’s celebration. She tries to follow the order, but the website doesn’t provide a way for her to do so. Linda emails customer service, but all she gets in return is an automated message saying, “Thank you for your email. We will investigate your issue after learning about your difficulty and expressing our concern. Warm regards. A few days later, Linda calls customer service but doesn’t get a clear response. She requests that they postpone the dress and makes the decision to go downtown and buy whatever she can find at the mall at the last minute. Quick Fix: Keep Communication Channel Open How would your customers know if you did your packing and shipment on time if you didn’t tell them? Your level of communication defines the level of gratification your customers will get. The best strategy is to stay true and provide transparency for building trust between you and your customers. Always be straightforward with your customers even before they start purchasing from you. Imagine how humiliating it will be for your customers to see a message that states, “extra charges for bulky items”, or “we only ship in Canada” after making a purchase. Avoid making these mistakes. Mistakes are common. However, to avoid big mistakes you must employ ERP software for eCommerce. Prefer a platform that combines Retail ERP and CRM at the same time, like LS Retail ERP. If you wish to implement LS Retail Software Solution, you can Contact Trident Information Systems, a Diamond LS Retail Partner.

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You Will Never Dread Inflation Again with ERP Software for Retail

Retail ERP Software / Trident Information Systems

You are already aware that the rising inflation rate is having a detrimental effect on consumers and businesses. As prices for everything, including food, electricity bills, and household goods, soar to record highs, everyone is feeling the effects. Trade associations, particularly among poorer households who are more vulnerable to the effects of inflation, like the National Retail Federation (NRF) in the US, which monitors industry changes, emphasize some of the ways that these kinds of events alter consumer behavior. Retail industry leaders too are impacted by the situation. However, they can use it as an opportunity with ERP Software for Retail. With Retail Business Software, retailers can make ground-breaking profits in inflation with attractive policies. Even though it’s challenging to predict exactly what will occur in the coming months, we do know that the retail business has survived and, in some circumstances, even thrived throughout prior recessions. Analyst McKinsey provides a more optimistic analysis of the situation, saying that “retailers may convert these obstacles into opportunities – if they make bold, strategic decisions.” These decisions are typically influenced by retailers’ digital transformation journeys, (ERP Software for Retail) which aid them in acquiring the transparency, knowledge, and abilities required to safeguard margins and promptly address shifting customer and corporate demands. In light of this, the following five technological strategies can help your business become more resistant to inflation and other issues in the future: Order Only What Will Sell It might seem obvious that you must stock the necessary items but is it that easy? Without real-time insights, you cannot understand what items will sell at a specific time. Implement ERP Software for Retail which allows live market updates and statistics to help you analyze the right strategy for upcoming sales. LS Retail ERP will help you analyze the sentiments and spending patterns of your customers to provide them with the best deals during inflation. Furthermore, ERP for Retail will help you identify present and future buying trends and upcoming shortfalls in your supply chain. Reinforcing your business with retail analysis helps you understand your customer’s patterns, which will be useful for your marketing planning. Set Reasonable and Appealing Pricing To attract customers, you do not have to sell your products cheaply all the time, nor must you run a marketing campaign most of the time. Your customers may perceive your brand otherwise and may not even want to pay enough for the full price for your products. Instead, with ERP Software for Retail and its analytic tools, use this time as an opportunity to reset your promotional strategies. You can think of creative ideas of how you can provide products to customers at reasonable prices while saving your costs and profit margin. A UK-based retail company, Sainsbury’s, did just that. They introduced new pricing pledges during the inflation as it eased the financial pressure on customers while helping them make more profit. This way not only did they bond emotionally with them but also managed to make a profit. CEO Simon Roberts said that they have invested £60 million to lower the prices so their customers could get exclusive offers and meal deals on budget. Improve Your Staff Performance with ERP Software for Retail It doesn’t take long to see that high staff turnover continues to be a significant concern for merchants in this sector. The average staff turnover rate in retail, according to NRF, is over 60%, which is significantly higher than the average for other industries, which is approximately 19%. The expenses incurred due to all those people joining and leaving your payroll quickly mount up. Recruiting, recruiting, onboarding, and training consume time and resources from store management and cost your company money. What can you do, then, to entice the greatest employees, maintain their productivity, and motivate them to stay with you? A cutting-edge POS Software Solution undoubtedly helps. It not only enables you to organize and monitor employee schedules, but it also provides you with a comprehensive picture of costs and results. With this knowledge, you can handle brief and overstaffed times, identify high performers and reward them, and give those who require tailored coaching and guidance. Filter Your Omnichannel Strategies Retailers are preparing for less foot traffic in their businesses due to rising energy costs and gasoline and fuel costs. According to a poll by Alvarez and Marsal’s Consumer and Retail Group (CRG), more than half of consumers usually or exclusively shop when they truly need something, which results in fewer trips to the store and more things being purchased in bulk per transaction. In these circumstances, maintaining a connection with your consumers and enticing them to do business with you depends on having a seamless physical and digital presence. Make those experiences count whether customers are visiting your business less frequently or shopping online less frequently. McKinsey provides the following illustration of what this coordinated shopping experience may entail: Retailers can access all of our omnichannel chances to place an order and pick it up using ERP Software for Retail, which will also assist you with navigating and offer you visibility into the goods in the shop. You are welcome to use a QR code to conduct product research while standing in the aisle. Inflation hits every business but retail the hardest. Retailers need ERP Software for Retail during this time to accurately analyze the market and supply chain. LS Retail provides a complete ERP and CRM suite to help retailers thrive even during inflation. If you are looking for an LS Retail Implementation Partner, you can Contact Trident Information Systems. We are a Gold Microsoft Dynamics 365 Implementation Partner and Diamond LS Central Partner. For further details Contact Us Today!

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6 Hacks Boost Profit in Your Steel Manufacturing Business with D365

Steel Manufacturing / Trident Information Systems

Manufacturers looked at boosting customer happiness and productivity optimization separately until a few years ago. However, digital disruption is fundamentally altering how manufacturers conduct business. By utilizing Advance Steel Software, they are bringing about transformative change throughout the organization to enhance product quality, reduce time to market, and satisfy a variety of client expectations. Dynamics 365 for Manufacturers and Distributors provides deep insight into the supply chain and manufacturing lifecycles, warehousing specifics, and delivery schedules to meet these challenges. Improving visibility, increasing efficiency, and reducing costs are three of the top concerns for manufacturers. Purpose-built apps provide easy access across departments like finance, sales, customer service, and supply chain operations by combining company activities into one comprehensive solution. Increased production and profitability are made possible by having crucial data at your fingertips. Continue reading to learn about the top 6 hacks to boost your profit with Dynamics ER for Steel Industry: #1 Reinforce Your Plant with Agile Project Management Nothing is more annoying than a poor project management approach. In the United States, $122 million is lost for every $1 billion invested owing to subpar project performance. You won’t be able to accomplish the project’s objectives if you can’t see the correct cost, effort, and income metrics throughout the entire project. Imagine being able to track the performance of every manufacturing operation you have (in terms of timely execution, quality, and cost) using Power BI reports on production performance. Alternatively, you may analyze, monitor, and approve all projects that have a financial or time impact using user-friendly dashboards. Then, by controlling important KPIs and assuring profitable service delivery, you can react swiftly to scope changes and project hazards. With the help of D365 Advance Steel Software, you can accomplish all of this in addition to enabling intelligent and pertinent skill-based assignments, accurately measuring utilization, and making wise decisions to make the most of billable resources. #2 Stay Updated on Various Aspects of Your Business Business excellence is fueled by visibility into the whole production process. You can never get visibility into end-to-end operations if you can’t gather, integrate, and visualize global supply chain data globally. Only 44% of supply chain leaders have a strategy in place, even though 94% of them believe that digital transformation would profoundly alter supply networks in 2018. Dynamics 365 ERP for Metal Industry will enhance supply chain data access, which will enhance communication between production, supply, service, and sales. A more complete picture of all operations can be obtained by fostering departmental collaboration and linking various business systems. Additionally, a breakdown of metrics by product and resource can increase visibility for better operations. #3 Reinforce Your Employees with Advance Steel Software The research found that 53% of Americans are currently dissatisfied with their jobs. One of the first steps in creating a fantastic manufacturing organization is empowering employees. The productivity and effectiveness of routine jobs can be increased when personnel are given the appropriate tools and data. Dynamics 365 Advance Steel Software gives users access to tools tailored to their roles and a 360-degree perspective of the business, which can help them improve and adjust their working methods to fit in with the modern manufacturing environment. Greater productivity can be attained by integrating the unstructured work of collaboration with the organized work of business operations. You can only enable great experiences in employee acquisition, engagement, growth, and retention when you bring out the best in your people. Giving employees regular feedback and collaborating on assessments helps to provide consumers with individualized service. #4 Resolve Solutions Remotely to Boost Productivity Being more productive requires more than just working more; it also requires adding value to everything you do. A consolidated picture of operations and accessibility to mobile and virtual reality tools for monitoring and remote problem-solving increases manufacturing productivity. Technicians can increase productivity and reduce expensive engagements by strategically coordinating work and utilizing their existing skills. Since providing outstanding customer service is what sets achievers apart from those who fall short, giving agents access to smart tools while they are on the move can increase productivity. Productivity can be increased by using well-known Metal Fabrication Software features to create tailored sales papers, utilizing a rich, event-driven sales process, prioritizing tasks, accessing pertinent and contextual information, and working offline on phones and tablets. #5 Prioritize Customization for Customers Providing clients with more visibility and trust through individualized customer care is essential for any manufacturing company to succeed. A fantastic technique to guarantee prompt resolution without having to speak to a technician is to deliver value-added customer assistance through self-service, community, or social channels; automating resolution can free up agents for high-value interactions. Additionally, personnel can prevent service problems by acting in advance thanks to the continuous analysis of data from connected equipment. Customer feedback can be improved through surveys, online forums, feedback forms, and social listening. Additionally, employees may anticipate demands more effectively, tailor every conversation, and provide value at every touchpoint when they have a 360-degree perspective of each customer’s journey. #6 Employ Advance Steel Software To be competitive, businesses must work more quickly and intelligently. Microsoft Advance Steel Software bridges the gap between CRM and ERP systems, providing manufacturers with the resources they need to speed up business operations and introduce better products more quickly. By combining many components of the manufacturing lifecycle, it adds sophisticated analytics, embedded intelligence, and the convenience customers expect from consumer apps on their phones or tablet to critical capabilities. Leveraging Structural Steel Fabrication Software like Dynamics 365 can be a critical element for better results because digital transformation isn’t completed quickly. Manufacturers can provide effective project management, get operational visibility, empower staff, increase corporate productivity, and provide individualized service. Apart from easy data access, Advance Steel Software by D365 ensures bank-level data security. Hosted on Microsoft Azure Cloud, if you are looking for a D365 Implementation partner, you can contact Trident. We are Gold D365 Partner and LS Retail Diamond Partner.

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Grab Retail Sales Opportunities with LS Retail Power BI!

Retail ERP Software / Trident Information Systems

LS Retail ERP fosters Power BI which is a set of services, connectors, and apps that coordinate together to turn unrelated sources of data into visually impressive, coherent, and interactive insights. You might record data in a spreadsheet or a collection of cloud-based and on-premises hybrid data warehouses. However, Power BI ensures easy data source connection followed by visualizing and identifying essential inputs and sharing them with anyone you want. Microsoft Power BI sets an example of being one of the most popular SaaS (Software as a Service) Power BI services. You can use it on both your PC and mobile devices. Role of Power BI in Sales Any organization sets benchmarks based on its sales. A sales increment contributes to more customers, revenue, and profit. There was a time when sales data was tracked manually. It was researched and combined from various sources and transmitted into a single report. All the manual work made it tedious and prone to errors. An organization cannot create relevant sales-boosting strategies without real-time data precisely displayed in a report. Be it on current market trends, customers, competitors, or KPIs, to take relevant action, one needs accurate data. This is where LS Retail ERP comes into play. Power BI automatically draws data from various sources and turns it into actionable reports. How to Boost Sales with Power BI? Sales will not increase automatically, decision-makers need a proper understanding of their environment and relevant aspects to come up with the most logical and feasible sales-boosting strategies. Planning needs data, real-accurate data. A little input inaccuracy can lead to internal as well as external losses. A data-driven dashboard that BI generates displays essentials that need to be taken care of. Compiled data from various sources and formats transmuted into visual dashboards helps decision-makers to get a full-fledged picture of their business right in front of them. They can analyze each store’s performance and make necessary modifications, track sales performance, and much more. Here are five ideas to boost sales using LS Retail Power BI. Carry out In-Depth Sales Analysis and Forecast The very first step to employing LS Retail ERP to boost sales is to study your sales pattern. With Power BI Services, analyze sales made in the past few months and identify your mistakes. Compare the most recent sales with the previous ones and spot the difference. Identify the time you made the most sales, what strategies you used, and if it is possible to implement them again. Change your current strategies if required. Study previous statistics where you made the least sales, track the pattern and identify the redundant processes you might be repeating. Thoroughly study and compare your sales. Identify the factors or ingredients your customers did not appreciate earlier and try to avoid them. Suppose you increase your restaurant sales by 30% in 2018 when your restaurant offers free coke with a pizza. Identify the probability of an increase in sales if you implement the same or similar strategy again. Be Creative with Meal Variations Track the meals in demand the most, launch their variations or side dishes and offer them out. What ingredients can you add or remove from your meals? Offer unique side dishes like a new cake variation or add a mix of different herbs to French fries. You can also launch innovative dip ranges with simple snacks like chips, French fries, chicken nuggets, potatoes nuggets, etc. such as cashew cream, creamy jalapeno dip, Romasco sauce, Persian cucumber dip, and so on. With LS Retail ERP you get plenty from different touchpoints. Create Loyalty Programs and Special Deals Understand each of your customers, scan through their most recent purchase, and read their spending behavior with Power BI. customize exclusive deals and plans based on their preferences. Classify customers into distinct groups and launch specialized offers for them. Prepare meal plans and meal deals, avail loyalty points, and allow them to be redeemed at a given time. Encourage Your Staff to be More Productive with LS Retail ERP Track each member of staff’s performance and identify how you can boost their efficiency. Notice the technical and non-technical aspects impacting them. Check if they are compatible with modern technology. Analyze their pain points, try to resolve them, and identify the factors that would drive them to perform better. Encourage employees to work better with regular awards and rewards. It becomes easier if you have LS Retail ERP at your back. Ask your customers for their feedback on the staff hoisting them and reward the best-reviewed staff members at the end of every month or quarterly. This boosts your employees’ morale and drives other employees to give their best. LS Retail ERP provides a set of tools essential to boost your employee’s productivity. Referral Promotion Through Power BI This is one of the most common and effective sales-boosting methods. Select a meal or a meal plan you wish to increase demand for. Launch exclusive discounts for people who bring more people with them. Suppose a person brings two people along and offers a 20% discount on the meal on offer and a coupon to the person who brought them. If he brings three people along, offer a 30% discount. Stretch discounts to a maximum of 50% for 6 people and above. Some might even try other dishes that are not on offer as well. Hence, boosting your overall sales. Planning gets easier when you have a comprehensive report on every aspect of your business. To boost sales, LS Retail ERP and its Power BI functionalities can assist and backup your creative strategies. If integrated with Artificial Intelligence (AI), it can open doors to numerous opportunities, from analyzing current market dynamics to understanding competition strategies. Trident Information Systems is a Gold Microsoft Partner and LS Central Diamond Partner and serves various successful businesses with Power BI services. For queries, Contact Us Today!

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