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NAV to Dynamics 365 Business Central Upgrade

Top 5 Reasons to Get NAV to Dynamics 365 Business Central Upgrade!

It takes more than merely moving your data from Dynamics NAV to D365 BC when you decide to get a NAV to Dynamics 365 Business Central Upgrade. It requires strategic planning and preparation before you start it, even if it is less time-consuming and difficult than other Dynamics NAV upgrades.  Dynamics NAV users have been gradually switching to Dynamics 365 Business Central. More NAV users switch to Business Central, while an increasing number of users are debating whether the switch is worthwhile.  Why Should You Get a NAV to Dynamics 365 Business Central Upgrade?  There is no doubt that Dynamics 365 Business Central is a more elevated version of NAV while holding all the functionalities that its former version had. It comes with various benefits that businesses of different sizes can enjoy and boost their productivity. Some of the benefits include:  Get More Agility and Security with Microsoft Cloud Azure  The majority of IT professionals prioritize data security. Microsoft Cloud Azure is a byword for reliability and security. With over 3,500 on-staff cyber-security experts, Microsoft is the market leader in terms of preventing, identifying, and countering online attacks. Your IT employees can work more productively without having to worry about managing servers or constantly evolving security standards when you have so many IT specialists on your side.  Ensures Greater ROI  Once you Upgrade NAV to Dynamics Business Central, it allows you to more effectively manage monthly expenses and plan your budget. Spending money on infrastructure, pricey servers, and upgrades to licensing fees are all eliminated when you move to the cloud. Simply said, switching to BC from NAV is the last upgrade you will ever have to pay for. Once installed, updates on D365 BC happen automatically and are free.  Latest Features and modern platform   Since Dynamics 365 Business Central is simple to use and resembles other Microsoft products, it will take users less time to learn and get up to speed. After the Business Central Upgrade, you can access the software from any location at any time, providing users the freedom to work from anywhere.  With NAV to Dynamics 365 Business Central Upgrade, machine learning and artificial intelligence can help combat annual errors and inefficiencies. You may use it to filter spam, analyze data, and forecast. It also helps you keep an eye on equipment. Microsoft’s Power Platform, which consists of Power BI, Flow, and Power Apps, enables you to make better decisions based on precise insights.  Modern Functionality and Applications  By adding additional features like focus mode, late payment prediction, fuzzy search, and many more, Business Central expands upon the fundamental functionality that was already included in Dynamics NAV. The capability of Business Central is being increased every day by the addition of new apps and add-ons to AppSource.   Get Deep Business Insights   Businesses can quickly benefit from machine learning and artificial intelligence with NAV to Dynamics 365 Business Central Upgrade by increasing productivity and reducing manual tasks. Equipment monitoring, spam filtering, ad targeting, picture detection, forecasting, and many more tasks can be aided by computer science. You may get better data that is more accurate and timelier with Microsoft’s Power Platform, which consists of Power BI, Flow, and Power Apps, to assist you in making better business decisions.  Saying that D365 BC is less expensive than Dynamics NAV on-premises is untrue. D365 BC is less expensive than NAV overall since, once installed, it allows you to manage monthly expenses and plan your budget. Spending money on infrastructure, pricey servers, and upgrades to licensing fees are all eliminated when you move to the cloud. Simply said, switching to BC from NAV is the last upgrade you will ever have to pay for. Once installed, updates on D365 BC happen automatically and are free.   Contact Trident Information Systems for an Upgrade!  You might be searching for a suitable D365 Business Central Support Partner if you’re thinking about NAV to Dynamics 365 Business Central Upgrade. Many companies now explore all their choices, particularly if they are dissatisfied with the amount of assistance they now receive from their Microsoft Partner. We have assisted numerous businesses that were dissatisfied with their support. Since Trident is a D365 Gold Partner, it provides different tiers of qualified Dynamics assistance that are adapted to your company’s requirements. 

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D365 Customer Support

Why is D365 Customer Support so Important for your Business?

Customers now expect businesses to provide outstanding service round-the-clock. Therefore making service quality has become a crucial competitive differentiator for businesses, and the right technology can assist them in resolving consistent issues. D365 Customer Support is one of the Top Cloud CRM options if you are looking for an integrated customer service solution.   Microsoft Dynamics 365 Customer Service is a module for customer service automation that streamlines knowledge and case management. Further, it personalized service with a 360-degree customer view and provides visibility into service agents’ dashboards, reports, and performance. In this blog, we will further discuss how Dynamics CRM Support plays such a vital role.    Why to Choose D365 Customer Support? The cloud-based Microsoft Dynamics 365 Customer Service Solution provides all the features your company needs to provide great customer service. Here is how it can benefit your business:  Use virtual agents and knowledge base portals to automate self-service assistance.  Customize experiences for Individual customers.   Agents can resolve cases with on-time and accurate information.  Improve your customer service operations.   Benefits of Dynamics 365 Customer Service  D365 Customer Support can tremendously help your business where you can Automate self-service support with knowledge-based portals and virtual agents. Therefore, with Microsoft Support for D365, you can expect the given benefits:    Get a 360-Degree View of your Customers  Those who still rely on siloed systems and different software to manage their customers often face too many difficulties. Therefore, with multiple software around and data all over the place makes everything go overwhelming. However, Dynamics 365 Support can get you a 360-degree view of customers as everything is managed on the same platform. Furthermore, Dynamics CRM customer service ensures you provide customized services to your customers, and they get their issues resolved ASAP. Thus, they can easily provide highly personalized and high-quality customer service fast.   Simplified case management with a unified interface   Saving time and boosting productivity is one of the primary benefits of D365 Customer Support. Hence, your team can leverage the easy user interface to manage and handle customers’ queries more efficiently. Further, the interactive dashboards act as a one-stop solution where agents can look through their caseloads. Therefore, quickly acting without having to look through different parts of the application. Thanks to the easy interface, your customer service executives can easily manage their caseloads.    Easily manage community portals and knowledge bases  Once you start working with MS Dynamics Customer Service, you can access a plethora of self-help options. In addition to, this helps in reducing call time and allows your customer service executive to focus more on high-value services. Thus, the knowledge management module will always help you create, publish, and manage your knowledge articles. Furthermore, you can use the rich text editor to add images, texts, and videos. Further, you can track how your content is performing with analytics. And also, you can check how many people viewed your articles, how they performed, and how they helped your customers. You can also build a form in the community portal where people can share tips, insights, and some useful information.   Attend Customers with AI Capabilities   AI capabilities can ensure you give the best D365 Customer Support. AI can assign the best-suited agent for a particular task to get the fastest and highest-quality results. Therefore, your team can answer your customers faster with AI-based suggestions. It recommends similar knowledge related to the question that has been asked. Furthermore, you can even set up the system to understand the tone of the customer and his emotions. Also, you can activate virtual bots to automate routine conversations. Therefore, allowing your agents to provide high-value interactions.    Integrate other Microsoft Apps for Excellent Customer Service  You can integrate other D365 products with Microsoft Dynamics CRM Support such as Excel, Power BI, and Teams. Thus, helping you manage and act upon your customer requests accordingly. With the Enterprise Package, the agent will get Microsoft Teams embedded into his system. And then, he can connect with other experts from your company. If you enable AI, you can even get suggested contacts who have earlier worked on the same case. Consequently, you can get their help and provide customer support in the best way possible.    Access Cloud-Capabilities   Being hosted on Microsoft Azure Cloud, D365 Customer Support allows you to access various cloud benefits. For instance, being able to work remotely is one of the major benefits. What’s more, your agents can work from anywhere in the world fully functionally via their desktops, tablets, or laptops. Further, cloud solutions ensure more cost-effective, efficient, and secure operations.   Your customer support can either make or break your business’s reputation. Therefore, Using AI-based tools ensures your customers are always attended to while allowing your customer care agents to provide high-value services. D365 Customer Support can help you with streamlining your processes, providing analysis, centralizing client information, and enabling responsive customer services. For further information, you can Contact Trident Information Systems. We are a Gold Microsoft Dynamics 365 Implementation Partner and LS Retail Diamond Partner. 

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Why Are SMBs Around the World Now Moving Their Traditional ERP to Cloud?

In a world where businesses must maintain their agility while working remotely, there is an urgent need for the right solution to cope with the market dynamics. IT managers do not have time to spend on maintaining infrastructure anymore; instead, they focus more on developing processes and applications which will help the organization remain competitive. It is best to implement a unified ERP and CRM like Microsoft Business Central which frees the user from its maintenance and upgrades. Instead, the Business Central ERP Implementation partner handles everything.   Traditionally, ERP software designed for manufacturing companies would be hosted on the local server, on the company’s premises. At this stage, the company needs more storage and a faster processor that comes at a cost. Additionally, the pressure to produce more efficiently and effectively would be there automatically. As a result, various businesses had to approach the cloud for a solution like Dynamics 365 Business Central.   Between 2010-2015, between 21-36%. EU businesses using ERP moved to the cloud. By 2017, the latest cloud-based ERP software covered 2/3rd of the global market share. As the ERP becomes more prominent in the business mainstream, the associated technology keeps advancing while offering tremendous benefits to a business.   Why Would You Choose Microsoft Business Central as a Cloud ERP?  Microsoft Business Central is a Unified Cloud Erp and CRM which is designed for SMBs of different verticals across the world. It provides the agility of Microsoft Azure cloud and deep analytics using Business Intelligence. It comes with various benefits such as:  Cuts Unnecessary Costs  Microsoft Business Central serves at a low establishment cost, unlike traditional ERP. There is no need for hardware set-up that concludes with instant implementation and no downtime. No server maintenance is required. Therefore, it elevates the IT department from specific tasks and allows enough space to work on other areas of business development. Software upgrades happen on the cloud automatically without downtime. Hence, going to the clouds saves a lot of time.   Non-setup also means no balloon investments. Businesscentral runs at a monthly subscription with immediately operational software. There is no need to weigh your ROI with the most technically advanced software; you no longer have to push every bit of the software when the update or a new software switch is hardware-free.   Easy Updates   Working with ERP requires frequent updates to improve performance, fix security threats, and so on. The process will be even more tedious and frustrating if you work on an on-premises ERP demanding a lot of your IT resources. Have you thought of the worst-case scenario? Incorrect or unfulfilled upgrades, sometimes even installing the wrong version of the software.   Microsoft Business Central saves you from all this. The responsibility for upgrades is on the provider. Minor upgrades happen automatically without disturbing the usual ecosystem of your business. Whereas for major upgrades, the provider sends notifications in advance.   Improved Security  Data security is one of the major concerns when businesses opt for ERP services. Many business owners believe on-premises ERP is safer as everything is happening in-house. However, vendors like Microsoft Dynamics 365 Business Central have built-in security protections that safeguard your data. Avoiding cloud-based technology is one of the biggest mistakes that businesses make. Little do they realize it is even riskier to rely on the outdated or mismanaged in-house system which is at more risk than those Cloud systems.   Cloud security comes with data encryption, response time monitoring, secure network and key logs, malware protection, security of physical locations where the servers are based, frequent back-ups, intrusion prevention, and failover capabilities. Such security measures help prevent data loss. Cloud-based ERP systems like Microsoft Business Central deliver a robust backup and recovery plan.   Better Accessibility, Agility, and Collaboration   Microsoft Business Central offers more usability, accessibility, and mobility as compared to the on-premises ERPs. During this time, it is essentially relevant when every business is becoming decentralized. If you have a managed cloud ERP, your corporate agility improves. Therefore, your employees can more easily access tools once they are connected to the internet, anywhere on their devices. This is especially useful for companies having their business in multiple geographic locations.   Apart from this, it provides real-time visibility into the current business processes. Greater accessibility drives higher cross-departmental productivity and collaborations. Integrated data sharing becomes easier, and so does critical decision-making while complying with mobility.   Tap Into More Business Intelligence Capabilities  It is much easier for Microsoft Business Central to compile and store data in a single system. It is crucial for accurate data analysis. The best part is that it delivers a built-in analytic feature driven by real-time data called Power BI. This way your team can easily identify real-time changing business conditions, potential strategies, enhanced business operations, and low risks in decision-making.   Moving your ERP to Microsoft Business Central can reap tremendous benefits. Data encryption, response time monitoring, secure networks, and key logs, malware protection, security of physical locations where the servers are based, frequent back-ups, intrusion prevention, and failover capabilities are what come along with cloud security. However, this is not it. Finding the right Business Central Partner is as important as the ERP software itself. Trident Information Systems is a Gold Partner of Microsoft Dynamics 365 and LS Retail Diamond Partner. Contact us for further information.  

Why Are SMBs Around the World Now Moving Their Traditional ERP to Cloud? Read More »

5 Guaranteed Business Suggestions 90% Restaurants Underlook but the Top 10% Don’t 

Restaurant Businesses are thriving around the world. However, only a certain percentage of them make it to the top. Have you wondered why? What different do they do to reach that level? How did a once-newborn business reach the pinnacle? Of course, the quality of food matters, but is that it? Is it enough for a restaurant to touch the sky? No. Their strategies, Restaurant Management Software, business environment, the attitude of staff, etc. are all that make a difference.   The hospitality industry has been among us for several decades and is expected to stick around and grow. Therefore, there are exponential opportunities for a restaurant to grow. You just need to know where you are lacking and what these top 10% of restaurants do that you don’t. Study their journey and implement whatever you can in your business.   This blog is all about the top 5 factors you underlook but can boost your business and make you one of the top 10% of restaurants making the most money.   Get a Suitable Restaurant Management Software   This is the most obvious and basic thing that successful businesses do but many businesses overlook it. To save a few bucks, several restaurants choose to work in silos which adds to their complexities instead. They do not realize how much of their potential is at stake if they work on disparate systems instead of Restaurant Management Software. It is recommended to choose a unified Restaurant Application that provides all the basic and advanced necessities on the same platform. Make sure your Hospitality Management System uses the same data center, so you don’t spend hours finding the relevant data. A unified system can do wonders for your business. Restaurants such as Hard Rock Cafe, KFC, Haldiram’s, Tokyo Sushi, etc. use a unified Restaurant Management Software called LS Retail, an extension to Microsoft Dynamics 365.   Investing in the Latest Technology  Implementing the latest technology is one of the most common things the top ten percent of successful businesses always consider. Since they must manage many tasks while cutting costs, they prefer automation. They installed a Restaurant Management System which updates automatically where no maintenance and upgrade is required by the team. Instead, everything is managed by a third-party service provider. For instance, KFC has implemented LS Retail which is a unified Restaurant Management Software providing a set of tools customized to target their needs. The upgrade and maintenance are managed by the implementation partner and the data security is taken care of by Microsoft Itself. Being hosted on Microsoft Cloud Azure, they do not have to worry about viruses, threats, and malware.   Contactless ordering and Billing  The contactless trend increased during COVID which encouraged contactless technology such as Point of Sale Software. Businesses such as Haldiram’s (with a net worth of $100 million) offer faster and more accurate services using this Restaurant Management Software. A POS is not just limited to taking orders and bills, but also managing their inventory, purchasing and supplier management, and managing customer loyalty. Many businesses don’t realize it, but it can help them in the long run, just like Haldiram’s.   Getting Accurate Insights   This is one of the most undervalued aspects of most businesses, but enterprises make full use of it. They rely on analytics tools such as Power BI, which collects customer interactions from all the touchpoints to turn them into actionable reports. These reports help them to make master strategies such as loyalty programs, deals, offers, coupons, changes in restaurant policies, etc. These insights also help in connecting with the customers emotionally; when you remind them what they ordered last time and how much they appreciated their feedback, the customer feels being cared for. This is when it becomes a great opportunity for restaurants to drive the most reliable promotion tactic i.e., word of mouth by their customer.   Empowering Staff with Devices   It is no shock that the hospitality industry faces the highest employee turnover rates. A successful business retains its staff and keeps them motivated. Giving them handheld devices connected with your Restaurant Management Software will save a lot of their time and keep them motivated. They can work to their full capacity and will have enough energy to greet each customer with enthusiasm.   There is a reason why some restaurants make it to the top 10% and the rest don’t. They just don’t ignore the underlooked aspects of the business. They get the best technology in their reach, utilize their data, avoid silos, invest in the right Restaurant Management Software, and so on.   Successful businesses such as KFC, Barbeque Nation, and GO Grill use Microsoft Restaurant ERP Software, which is also known as LS Retail. If you wish to implement LS Retail Software Solution, Contact Trident Information Systems, a Diamond LS Retail Partner and Gold D365 Partner.   

5 Guaranteed Business Suggestions 90% Restaurants Underlook but the Top 10% Don’t  Read More »

Ghost Kitchens is the New Trend!

Around the world, cooking establishments that prepare food specifically for delivery orders are springing up in cities and towns massively. By 2030, the global market for this so-called ghost, dark, or virtual kitchens is predicted to reach US$1 trillion. They are getting enough attention from different IT companies to provide the latest and most robust Cloud Kitchen Management Solution to support this industry.  A few years ago, at the same time when popular food delivery services like Deliveroo, Uber Eats, and Door Dash started to take off, these delivery-only restaurants without any spaces for dine-in customers started to appear. Restaurant owners understood that serving a completely new group of mobile consumers just required a kitchen or a portion of one. Renting expensive eating locations, hiring wait staff, or any other costs associated with operating a restaurant were not necessarily extra costs. They only needed to join a meal delivery app, set up a kitchen somewhere, and start serving food. Customers who place delivery orders for pizza or noodle dishes might not even be aware that the restaurant they are ordering from does not exist.  To meet the rising demand for home delivery, fast food chain Burger King recently opened its first ghost kitchen in the UK. Just like previously, customers can order meal delivery from the new site in North London. The only distinction is that they cannot pick up their order or eat in.  It is a pattern that is accelerating. Ghost kitchens and the mobile delivery applications they live through are upending the whole notion of what it means to operate a restaurant because more people than ever are ordering meals to be delivered to their homes. Therefore, enforced delivery services are growing quicker and more convenient.  Why Do Cloud Kitchens Stand Out in The Cut-Throat Competition?  Takeaways have been around much longer than smartphones and delivery apps. However, ghost kitchens are expanding on the idea of distant dining. No storefront, no front-of-house personnel, and no waiting or seating space are present. In contrast to a restaurant, they can be found anywhere if couriers can reach them. Successful Cloud Kitchen owners implement data-driven strategies and Cloud Kitchen Management Solution.  In abandoned parking lots and warehouses, Deliveroo’s ghost kitchen concept—ultra-affordable prefabricated buildings dubbed Rooboxes—is there. Then some organizations provide commercial cooking spaces in densely populated locations ready for businesses to put up their delivery-only restaurants, such as Mission Kitchen, Cloud Kitchens, and Kitchen United.  In some instances, a single kitchen might act as the central location for several virtual restaurant establishments, with cooks preparing different cuisines under one roof. They need a suitable Cloud Kitchen ERP to streamline their operations. Both big companies who see the promise of this new business model and individual operators searching for a low-cost arrangement use this model with ERP for Cloud Kitchen Technology.  How to Make Profit with Ghost Kitchens?  Uber Eats claims that restaurants that put up “ghost kitchens” can boost sales by 50%. Deliveroo is expanding its international rollout of ghost kitchens because of its promising scope. Make sure you implement Cloud Restaurant Software which provides real-time visibility and data analysis to make the right decisions. Given below are a few ways to make a profit out of your cloud kitchen business.  Create a plan using the data   To understand typical consumer behavior and potential untapped opportunities in terms of what markets you should target, what kind of menu you should offer, and what third-party operators would be most suitable for you, research demand and identify market gaps, or if you already run an F&B operation, use your restaurant analytics. To top it off, make sure you employ Cloud Kitchen Management Solution. Establish commercial kitchen facilities adjacent to your busiest delivery locations. By reducing the delivery distance, you will be able to serve more clients who desire food. Is demand significant? To estimate whether you would require more than one kitchen, determine your typical meal preparation time and throughput.  Present a menu holding up during the transportation   Every item you prepare in your cloud kitchen must be just as delicious as the food you serve in your actual eateries. This means that you must find methods of transporting your food that will keep it warm while preventing sogginess. The people from the original restaurant who are familiar with the food, how it should be cooked, and how it should be presented may also need to be included in each new ghost kitchen to maintain the quality to your standards.  Get the Appropriate Cloud Kitchen Management Solution   You need a Cloud Kitchen Management Solution that can interface with third-party delivery operators and allow you to track the source and timing of orders if you want to ensure error-free and prompt service. Incoming orders must also be sent directly to the kitchen so that your chefs can begin to work right away and have a clear understanding of what to make and in what order.  Use Business Intelligence to analyze Your data  Finally, the current and future of your hospitality business depend on a data analytics platform like Power BI. You will minimize waste, correctly reorder ingredients, and increase revenue every day. Long-term decisions on menu items, price, or even where to open new sites can be based on a solid foundation provided by transparent business data.  The secret ingredient to any successful strategy is using the latest technology. A Cloud Kitchen Management Solution like LS Central provides a set of tools to ensure streamline your operations and assist in providing the best customer service. Being hosted on Microsoft Azure Cloud, it ensures maximum safety and security. If you are looking for Cloud Kitchen Software Implementation, Contact Trident Information Systems, a Gold D365 Partner, and Diamond LS Central Partner. 

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What is the Difference between Microsoft Dynamics Business Central and Dynamics NAV? 

  You must be aware of the significant functional changes and new features of Dynamics 365 Business Central when comparing it with Dynamics NAV. D365 BC is the upgraded version of Nav. With NAV to Dynamics Business Central Upgrade, you can get a whole new set of advanced features. We will explore some key distinctions between Dynamics NAV and Dynamics 365 Business Central in this blog post.  40% of Business Central clients are in the United States, 12% are in the United Kingdom, and 6% are in Canada, according to enlyft.com. Small businesses make up 41% of all consumers, medium-sized businesses make up 44%, and large enterprises make up 14%.  For small and mid-sized organizations, Business Central is a cloud-based ERP solution that automates finance, sales, operations, and customer care to increase customer interactions, streamline business processes, and make smarter decisions. To take advantage of the improved features and capabilities that Dynamics 365 Business Central has to offer, many Fortune 500 organizations prefer NAV to Business Central Upgrade.  Difference Between Dynamics NAV and Dynamics 365 Business Central    Despite the many similarities between Microsoft Dynamics NAV and Microsoft Dynamics 365 Business Central, there are also significant distinctions that encourage many users to switch from NAV to Business Central  While Dynamics NAV is an on-premises ERP solution, D365 Business Central is a cloud-based ERP solution.  You may access your data and applications using Dynamics 365 Business Central from any location and on any device.  While Dynamics NAV needs some customization and third-party add-ons to obtain the same degree of functionality, D365 Business Central comes with a comprehensive collection of features and functionality.  While Dynamics NAV is licensed on a per-server basis, Business Central is licensed per user. When utilizing Dynamics NAV, you must pay for the server regardless of how many people are accessing the system, whereas, with Business Central, you only need to pay for the users who will be using the system.  Other major differences include:  User Interface   The user interface is where there are the biggest differences. With its simple navigation and cloud-based ERP solution design, Dynamics 365 Business Central increases efficiency. In contrast to Microsoft Dynamics NAV, which uses C/AL (Client Application Language), the new Business Central interface uses AL language code.  In Microsoft Dynamics 365 Business Central, the usage of AL language code allows for additional customization and aids in managing, upgrading, and creating extensions.  All the programs, including Office 365’s Outlook and Excel and Microsoft Dynamics 365 Sales, and Power BI Services are included in Microsoft Dynamics 365 Business Central (CRM). Automating processes avoid silos and raise productivity. End-users may build robust workflows and connectors without learning sophisticated coding.  Hosting   Dynamics 365 Business Central was first introduced to bring Dynamics NAV functionality to the cloud. Extensions and updates are significantly simpler to do with Microsoft Azure Cloud hosting. It makes it unnecessary for you to purchase and maintain your internal servers and allows you to expand or decrease capacity with a simple click. The main advantages of SaaS systems include improved security, lower risk of data loss, and better accessibility.  Upgrades  To prevent the systems from being out of date, important upgrades are automatically released twice a year. With constant enhancements, businesses are an optimal version of Business Central, unlike Microsoft Dynamics NAV. Updates enhance security and user experience. You can even delay it for 90 days. Users are forced to Upgrade NAV to Business Central by this function.  User License   The monthly subscription-based Microsoft Dynamics 365 Business Central software is offered in “Essentials” and “Premium”. Users can gain from usability on numerous platforms, Single Sign-On, iOS, Android, and PC. Remote work is convenient thanks to the cloud-based ERP solution, which also makes it incredibly flexible and affordable for enterprises. As opposed to Dynamics NAV, which comes in Starter and Extended Packs.    How Can You Move from NAV to Business Central    Dynamics NAV has been used by most businesses for years. Consequently, switching from NAV to Business Central update could be a little challenging. However, if users receive greater usability and more functionality than the NAV solution, it will be worthwhile.  It is challenging to transition Navision to contemporary platforms like Business Central because it is an extremely ancient program with a sophisticated code base. The transition is pricey, difficult, and time-consuming. However, there are several actions you must take if you want to get better over time.  NAV has been replaced by Business Central. Unlike the previous Navision, which required customization, it is a robust, adaptable application with capabilities that are ready to use. Although it costs money, it is the quickest way to pick up new skills and shorten the time to market. Any reputable and authorized Microsoft partner, such as Trident Information Systems, a gold partner of Microsoft, can sell Microsoft Dynamics 365 Business Central.  During the relocation, we will adopt the following procedures:  Step 1: Assessing your current NAV offering  Step2: Testing/Migration.   Step 3: Appropriate training and evaluation  Step 4: Properly start the migration  Step 5 is to keep supporting your company continuously.  If you are looking for a Business Central Upgrade Partner, you can Contact Trident Information Systems. We are a Gold Microsoft Partner and LS Retail Diamond Partner/ LS Central Diamond Partner. 

What is the Difference between Microsoft Dynamics Business Central and Dynamics NAV?  Read More »

How Business Central Fits Small Businesses So Well?

Dynamics Business Central was specifically designed keeping SMEs in mind. It is a unified ERP and CRM and an upgraded version of Microsoft Dynamics NAV. Consisting of all the NAVs functionalities, it comes with more flexible options. It aims at the smoothness and security of your business with Microsoft Cloud Azure. Everything is stored on a single database, hence allowing real-time visibility and faster data access. However, you can run it on-premises as well as on the cloud.   Microsoft Business Central fosters automation which therefore leads to better and faster management of operations. It further consists of shipping, sales, finance, manufacturing, service delivery, etc. on the same platform.   Why Dynamics Business Central for Small Businesses?  One of the major reasons why Dynamics Business Central is so favorable for small to mid-sized businesses is because of its affordability and flexibility. Furthermore, you can integrate it with different third-party apps and customize it however you want. The reasons why it fits small-sized businesses are as given below.   Extremely User-friendly   First, Dynamics Business Central is extremely easy to use. With an intuitive interface, it doesn’t take too long for a newbie to learn how it works. If you have already used basic applications like Excel and outlook, you can use them easily. Furthermore, it guides you through the process step-by-step and you can even find answers to your queries by clicking on the ribbon icon at the top of the screen.   If you wish to access the role centers, you just open the homepage and you are there! You can find the roles you have assigned like finance, inventory, logistics, etc.  Flexible Subscription Model   Flexibility is the best part of the Business Management Software. Unlike other software, where you pay an upfront cost, you can use Dynamics 365 Business Central on a subscription. It serves a pay-per-user model where you will only pay for what you need.   Scalable   For quickly growing small businesses, Dynamics Business Central provides various flexible options. You can scale up or down this software without having to see complexities. Your data stays intact, and operations work seamlessly. You can integrate third-party applications as per your requirements. It doesn’t matter which industry you belong to; be it manufacturing, apparel retail, or logistics, it will work for you as effectively as it would for other industries.   Automation  D365 BC completely automated your business while allowing your staff to focus on other high-yielding areas. You can further expect faster operations with low human errors. Automation is necessary for the overall growth of business efficiency.   Remote Access   The pandemic was harsh for every business, especially small businesses where they struggled a lot to survive. Working from home has become a necessity. Those who couldn’t comply had to face severe losses. Even if you do not have a definite base, or your business involves a lot of traveling, Dynamics Business Central has a feature for you; remote access. No matter where you are in the world, you can access your business from any device remotely.   High Security   Being hosted on Microsoft Cloud Azure, Dynamics Business Central ensures bank-level security of your data. You can count on Microsoft Security as they have engaged over 3000 technical experts who are working day and night to keep your system secure. One team creates the latest potential threats and the other finds ways to tackle them.   Latest Technology on Budget  As soon as you are on Microsoft Dynamics 365, you will not have to engage your technical team for its maintenance and update. Microsoft D365 will do this for you instead. Dynamics Business Central launches major updates every 6 months and minor upgrades every quarter. Since you can pay on a subscription, you have your budget set!  Being on the latest technology is crucial to stay ahead in the race. However, there is another factor that will decide how far you will go with the technology, and that is your implementation partner. What is the point of installing robust technology if you can’t get enough support for it? What if your service provider is not there to rescue you from an ugly situation?   It is always better to research thoroughly and find a suitable D365 Implementation Partner. Trident Information Systems have been serving SMEs and large businesses for more than two decades. With a high customer retention rate, robust technical resources, and a massive team of experts, we became Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Partner. Our 100% success rates ensure three-fold. If you wish to implement Dynamics Business Central, Contact Us Today! 

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Employ Dynamics 365 in Your Manufacturing Plant and Boost Your Productivity by 80% 

In the past few years, the manufacturing industry has lost its high momentum, which is further expected in the upcoming years. This industry has always been surrounded by different challenges and now the situation has gotten even worse. Be it a low investment in the Steel Manufacturing ERP Software for the steel industry, market unpredictability for apparel manufacturing, or too much wastage while food manufacturing- the challenges have become three-fold. However, you can tackle them with the relevant technology.  Using Manufacturing CRM Software like Microsoft Dynamics 365 Finance and Operations, you can easily cope with predictable and unpredictable challenges.  The Dynamics 365 Industry suite has always been among the favorites of manufacturers among different verticals. With its wide range of tools and features, they witness a sudden productivity improvement in their factories. As per the Dynamics Salary Survey of Nigel Frank, in 2017, it was revealed that the highest representative vertical among Dynamics 365 users was manufacturing, with one in 10 Dynamics end-users’ respondents working in the manufacturing industry.  Why Microsoft Dynamics 365 Manufacturing ERP Software?  Throughout history, the industrial revolution has happened through the trickle-down effect. However, technology like D365 Manufacturing ERP Software today is helping manufacturers of all kinds to access an easy, affordable, and flexible solution to boost productivity.   Despite being multiple operation packed, manufacturers face cutthroat competition to provide the best and most unique services to the customer.  Being a comprehensive cloud-based software, it aims at breaking down the silos between the front and the back office that the basic Business Management Software lacks. By unifying operations, you can witness a smooth flow of data transfer with great visibility, and better customer management. You can then make smarter and more informed decisions, and bring more business in.   Dynamics 365 Manufacturing ERP Software simplified access to data while syncing your assets. Therefore, making it easier to manage them no matter where they are located. Using smart technology like IoT, sensors, and Power BI turns your factory into a “smart factory”. Your operations become more agile, smooth, and flexible while empowering your employees and boosting their productivity.   The manufacturing industry has faced the maximum labor shortages in the past few years. This ERP for Manufacturing also fills the labor gaps.  Dynamics 365 Applications for Manufacturing   Microsoft Dynamics 365 comes with two applications. You can decide on the suitable one according to the size and scope of your business. You can choose between Microsoft Dynamics 365 Finance and Operations and D365 Business Central as per your needs. In both cases, you will achieve your maximum potential.  Microsoft Dynamics 365 Finance and Operations   Modeled mainly on Dynamics AX, it is most suitable for larger businesses, or businesses with more than 250 employees. It is the flagship application of the entire D3365 family and provides a comprehensive solution in the market.   Apart from providing industry-specific tools, this Manufacturing ERP Software provides features to revitalize large-scale business operations from accounting to human resources.  Some of its features include but are not limited to:   Production control  Capacity and material planning   Master planning   Job sequencing and scheduling  Resource management  Shop-floor management   Product Configuration  Inventory management   Distribution planning  Transportation management  Quality management  Order promising  Multiple-site warehouse management  Indirect and direct procurement  Supplier relationship management  Purchase requisitions  Vendor self-service portal.  You can use D365 F&O for $190 a month per user for a complete license. The application is also available as part of a wider plan which adds a wide range of other ERP and CRM apps.   Dynamics 365 Business Central   Dynamics 365 Business Central is the upgraded version of Dynamics NAV, and therefore, is most suitable for SMEs. It contains all the best features and tools small to medium-sized businesses need to manage their back-end business processes.     It comes with two of its licenses; Essential and Premium. The essential license costs $70 per user every month. It offers features like advanced inventory, distribution, contact management, workflow, resource management, purchasing order management, finance, fixed assets, budgets, etc.   To access Business Central’s manufacturing and service management modules, you must purchase the premium license costing $100 per user every month.   Some of the features of D365 BC’s Manufacturing Module include but are not limited to:   Finite Loading  Version Management   Machine Centers   Demand Forecasting  Basic Supply Planning  Agile Manufacturing  Production Orders   Despite being a heavy-operation industry, manufacturers are in cut-throat competition to please their customers. Manufacturing ERP Software like Microsoft Dynamics 365 provides all the tools and features to allow a smooth flow of your manufacturing operations. Being hosted on Microsoft Azure Cloud, it ensures bank level security. If you wish to find a suitable D365 application, you can Contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Implementation Partner and LS Retail Diamond Partner. Our team of experts will find the most suitable solution for your business type. Contact Us Now! 

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6 Strategies to Boost Restaurant Profit in the Current Scenario

Being hit by COVID 19, we all have been on different levels. Our financial, mental, and physical health have been tested. Everything shut down for months during the lockdown including restaurants. However, as everything unlocks, everything is getting back on track slowly but steadily. Restaurants have become more cautious of their health and put safety as their priority by wearing masks, maintaining social distance, and so on. With the help of Hospitality Software like LS Retail ERP, many restaurants can successfully cope with the agonizing unpredictability in society.  These practices have affected industries like hospitality which is centered around human-to-human contact. Through this blog’s medium let us discuss various methods to boost your restaurant business in the current scenarios.   #1 Upgrade Your Business to Cloud Hospitality Software and Pay Per Use   Upgrading your business to the cloud and paying just for the services you use can save you a ton of money. Just get a reliable Hospitality Software like LS Retail Hospitality Software itself and get the services you need. It is hosted on and by Microsoft Azure which ensures bank-level security. Get custom-made services as per your business requirements and pay only for what services your restaurant requires such as Mobile POS, Real-time data reports, and Customer Behavior analysis via Power BI. If you wish to centrally manage your restaurant business, you can do that too. Backed up by a reliable Implementation Partner, you can easily train your staff to use these services and let them handle any technical issues you might end up crossing paths with.  You no longer have to take up services your business doesn’t need just because they are ‘included’ in the package. For instance, if you wish to adopt the LS Retail POS but want to manage accounts in Silos, you are free to make customizations like that.   #2 Hold Events and Workshops  Events and workshops are one of the most underrated ways to boost your restaurant business. You can either tie up with different workshops or organize your own. It entirely depends upon your strategy and budget. You can boost your reach in both cases. Some examples are the bacon festival in California and the pizza fest in Italy. You can also organize something like this. Such events offer a golden opportunity to flaunt your delicacies and draw more customers. Make sure you have the relevant Hospitality Software to successfully handle the situation.  #3 Enlist yourself with different Food Delivery Platforms  Online food ordering is a boom these days, you might find yourself falling aback if you do not use online platforms to boost your customer reach. Being integrated into multiple channels can make communication with the customer more complex. It is advisable to implement Online Food Ordering Software for simplifying convenience, developing connections, and handling customer grievances.  #4 Promote your Business Using Virtual Media   Customers are attracted to what they see. Use this psychological fact to draw more of them. All you have to do is click some nice pictures of your food, enhance them a bit more and post them online. Apart from this, there are plenty of food bloggers who are monitoring socially active restaurants. They might either click pictures or use your clicked pickers for their food blogging. This will do a free promotion for you. Another technique is to create videos, having pandemics in effect, people have become even more health-conscious. You can post a video on your social media platform showing step-by-step how your cooking is complying with all the safety measures.   #5 Strategize your Loyalty Programs  Loyalty programs draw customers as honey draws bees to itself. Hit a home run with smarter loyalty programs. You can analyze your customer behavior and spending pattern, especially with cloud Hospitality Software. Ask them to enroll in your loyalty programs such as providing a 10% discount to customers who take up to 3 years of their membership. Or you can offer free beverages to customers who take up to 1 year of membership. Provide them coupons, rewards, and discounts when they revisit your restaurant.  Apart from this, you can also offer gift vouchers to your customers during the festive season. In this case, restaurants that run a buffet system get the maximum profit. They can offer a second meal free, a free buffet dinner for a couple, and so on. These strategies not only boost sales but also retain customers.   We recommend avoiding physical loyalty cards and going cashless with electronic loyalty membership cards. And managing your loyalty programs cannot even get on your nerves if you have been involved in this service in your Pay Per Use Model. Use CRM Software for Hospitality Industry to get your work done most efficiently.  #6 Adopt Cloud Kitchen   Cloud kitchens or ghost kitchens are in trend. This pandemic has boosted the trend to another level. Since it is a licensed cooking structure without a dine-in option available to prepare delivery-based food.   It is the best cost-saving strategy as you do not have maintenance and operational costs. Additionally, you can create a cloud kitchen by collaborating with other restaurants. It is recommended to get a unified Cloud Kitchen Management Solution designed for the cloud kitchen to make your management even easier. LS Retail has been voted as the best Hospitality Software for Cloud kitchens so far.  Final Words   We have mentioned the top 8 strategies to boost your restaurant business in this challenging era, you can seek technical assistance and upgrade your business to the cloud. The best part is you do not even have to buy a full-fledged package since Pay Per Use is available these days. Microsoft provides just the Hospitality Software. Trident Information Systems has been one of the Gold Partners of Microsoft and LS Retail Diamond Partners and has served various brands since then. For further queries or a demo contact us.  

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