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nav to business central upgrade

Upgrade NAV to BC

Upgrade NAV to Business Central for NAV-Like and More Advanced Features!

NAV to BC Upgrade /

If you are on NAV, you would have probably planned to Upgrade NAV to BC in the near future. However, for some, NAV to Dynamics 365 Business Central Upgrade may seem uncomfortable, but it is interesting to note that Microsoft Dynamics 365 Business Central supports the same features as Dynamics NAV. D365 Business Central offers way more advanced tools to the users. From an easy-to-use interface to cloud-driven features, to flexible customization, D365 BC offers everything a business needs. Microsoft constantly improves and upgrades its ERP and CRM to provide the best possible services to the user. There is a specific category of NAV users who must Upgrade NAV to Dynamics Business Central.   Who Must Upgrade NAV to Dynamics 365 ASAP  The user of Dynamics NAV 2015 and lower versions as their mainstream support ended a while ago.   NAV 2016 users as their mainstream support ended in April 2021.   Businesses working on NAV 2017. Their mainstream support expired in Jan 2022.   Even Though NAV 2018 versions still have extended mainstream support till 2023, it’s still safe to Upgrade NAV to BC.   How Has Navision Become Outdated?  One of the major disadvantages of having NAV is its limited mainstream support, which leaves its users on their own after it ends. However, there are other reasons it is becoming outdated, and users need an instant shift.   NAV is user-friendly software. However, it still doesn’t support consumer technology. Moreover, Enterprise 2.0 and business tools are limited, and mobile access is also restricted to cross-browser support.   The total cost of ownership is way higher in this management system than in the packaging of business essentials.   Dynamics NAV too can be extended to get a Customized ERP Solution, however, at a higher maintenance cost, ownership cost, and software upgradation costs. Not to mention, the process consumes more time as well.   There are different third-party add-ons available for D365 NAV. However, they overlap, and it gets hard, tiring, and time-consuming to differentiate one from another.  Even though D365 NAV offers advanced features to support the manufacturing process, it does not support automation easily. It is very time-consuming and challenging for the entire ERP System.   This system does not come with automation tools or integrated business management tools. However, using .NET is possible to get a different platform for development but the entire process is still difficult.   Upgrade NAV to BC to Get More Pace, Agility, and Robust Features  Dynamics NAV is extensive and provides a variety of services, including financial management, accounting, marketing, supply chain, services, BI, sales, reporting, and project management. Apart from training employees for the new solution, the users also fear losing historic data. However, the NAV to Dynamics 365 Business Central move ensures your data is safely transferred.   Here are other reasons why you should Upgrade NAV to Business Central:   You never have to worry about updating your software, as Microsoft updates the software automatically for you. It launches new minor updates regularly without disrupting your operations. For major updates, it happens twice a year, and you will be notified two days prior.   Dynamics Business Central is hosted on Azure Cloud, which means it is accessible on any device, anywhere, anytime. The best part is that you do not have to invest further in hardware, servers, and maintenance agreements.   Upgrade NAV to BC for high-end security. Microsoft engages 3,500 IT experts’ day and night to detect, protect, and respond to cyber threats.  D365 BC integrates with other Microsoft tools such as Office 365, Azure, and other D365 suites.  Business Central produces fast, flexible, and accurate business reports with Jet Reports and Power BI, Excel add-ins. AI and machine learning support equipment monitoring, forecasting, and more accurate data on time ensuring decision making.   Improved search capabilities with cleaner and more organized data in Microsoft Dynamics 365 Business Central.   The users can manage costs better with pay per use and pay-per-month model in D365 BC instead of annual enhancements.    How can Sticking with Dynamics NAV Push you Back in the Competition?  Upgrade NAV to BC to implement better flexibility and agility into your business. NAV doesn’t support automation, and customization can also become time-consuming. However, another main reason behind NAV to BC Upgrade is that Microsoft will stop upgrading it and the users will have to manage with outdated products. Not to mention, without any mainstream support, the users are on their own when there is a bug or an error. This will push them 10 steps back into the competition.   If you are looking ahead to Upgrade NAV to BC, you can contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner. We have upgraded NAV to BC in various SMBs and enterprises. Our dedicated team of professionals is happy to help you anytime, any day. Contact Us Today.  

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Microsoft Business Central

Looking for a Perfect Fit for Your Business? Business Central is All You Want! 

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After years of research and a series of trials and errors, Microsoft launched Business Central. It is an updated version of Dynamics NAV. With a different name comes a different identity; unlike Dynamics NAV, Microsoft Business Central is a cloud-based and web-based solution hosted by and with Microsoft Azure.   Cloud-based ERP is entitled to greater flexibility, agility, and better features, and Microsoft Dynamics Business Central is enriched with the best of other ERP solutions. It is suitable for even small businesses, which wasn’t the case with Dynamics NAV.   Business Central is a unified business management software consisting of finance management, logistics management, warehouse management, customer relationship management, and loyalty program management provide real-time insights and optimizes your business operations with consistency, accuracy, and agility. If you still wonder if Microsoft Business Central is for you, this blog will resolve all your queries.   You Need Microsoft Business Central If:   You are a small or medium-sized business.   You are running on different software, and they are causing complexities.   You want data security as data theft, malware attacks, virus attacks, etc. worry you.   You have outgrown accounting software.   You require a solution for your scaling business.   Your current system lacks flexibility.   Microsoft Business Central: A Perfect Fit for Your Business Central  Business Central is feature-rich software that scales with your business. You can witness a smooth flow of operations with optimum utilization of resources and automation of monotonous tasks. The best part is that it fits every business size on budget. Some of its prominent features include:   Low-Cost Ownership   You do not need a massive upfront cost for investment. Business Central is a cloud-based ERP solution with a monthly subscription option. You can easily predict the product cost and set your budget accordingly. Moreover, you do not need a dedicated IT team, servers, management, etc. to look after it; everything is done by your service provider. For scaling businesses, you can pay as you grow. Microsoft Business Central is the most flexible ERP and CRM that does not get heavy on your funds.   Single Source of Truth   Dynamics 365 Business Central creates a single source of truth by storing all your business data in a primary location and updating it side by side. This ensures real-time data and faster operations. Having updated and easily accessible data is critical to making crucial decisions and financial reports. You can easily access this data via the insightful dashboards it generates. Having consolidated data on finance, sales, customer, logistics, inventory, etc. ensures faster business growth.   ERP and CRM on the Same Platform   Microsoft Business Central is ERP and CRM on the same platform. Apart from managing a business, you can also reinforce your customer relationships. It stores all your previous interactions with customers and gives better insights. Using this data, you can plan flexible pricing or discounts for your individuals or groups. You can get better insights into cross-sell, upsell, and renewal opportunities. In terms of customer experience, you can address customer returns, post-service issues, track repair information, and service requests.   Warehouse and Supply Chain Management   A Business Central Upgrade provides robust warehouse and supply chain management features. For instance, predictive stock replenishment will automate your stock replenishment based on sales forecasts and expected inventory stock-outs. You can optimize your warehouse facility and use templates to find out the best placement of items. You can optimize your floor space with this Unified Business Management Solution. In addition, you can access real-time data to find the best time, route, and vehicle to fulfill deliveries.   Optimum Flexibility and Easy Scalability   One of the most leveraging benefits to come with Microsoft Business Central is its flexibility. D365 Business Central is a cloud-based solution that supports remote work and allows access from mobiles and OS too. This Business Management Software scales with your business. You can install or delete tools according to your precise business needs. Its flexibility is what keeps many enterprises going. It has even seen various small businesses becoming medium and large.  Microsoft Business Central ranks among the top unified ERP and CRM across the globe. It is impressively scalable, and its flexibility gets businesses of different sizes going. Suitable for all industries, it supports multiple useful tools dedicated to each industry according to its size and budget. Make sure you choose the right Microsoft Business Central Implementation Partner. Trident Information Systems is Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Implementation Partner. With decades of experience, 170+ technical resources, and an impressive track of accomplishments, we have gathered a massive clientage of successful businesses. If you are looking for Business Central Support, Business Central Licensing, or Business Central Implementation, you can Contact Us any time of the day.  

Looking for a Perfect Fit for Your Business? Business Central is All You Want!  Read More »

Manufacturing ERP Software

Magicrete Used Microsoft Solutions to Successfully Optimize Operations Across the Departments  

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Founded in 2008, Magicrete building solutions had the vision to help builders build better, cheaper, and faster with their revolutionary construction technology and they required a suitable technology, so they chose Manufacturing ERP Software. They manufacture lightweight concrete (AAC) blocks, and so far, provide an impressive range of construction solutions such as AAC wall panels, construction chemicals, as well as precast solutions. Millions of homes have been constructed using Magicrete products.   Dynamics 365 Manufacturing ERP Software Helped Streamlining Business Processes and Driving Optimum Productivity  Magicrete is one of the biggest examples of leveraging technology to optimize its business at all levels. They have been using Dynamics 365 Manufacturing ERP Software since their founding years. Since 2011, they have been using Dynamics NAV. In 2021, they upgraded from Dynamics NAV to Business Central.   Furthermore, they have also been using Dynamics 365 Manufacturing CRM software to manage customers and streamline sales. In addition to it, they use Power BI to get real-time business insights for more logical and data-driven decision-making. Their implementation partner has been providing the needed support for these solutions across different processes.   Dynamics 365 Business Central Helps Managing Operations Across Different Departments   Magicrete always struggled with financial management. As soon as they adopted Dynamics NAV, they witnessed fluency like never before. And after Dynamics NAV to BC Upgrade, the services were now unmatched. This enterprise-wide ERP Solution turned their scenario upside down.   With Business Central, Magicrete enjoyed embedded workflow charts, a friendly user interface, live business reports, and self-service reporting. Not to mention, these features serve as a critical Dynamics NAV Upgrade which helps managers make more informed financial decisions.   Magicrete had a strong faith in the power of seamless data flow. They believed a business must have a smooth flow of data to scale and succeed. Further with this Manufacturing ERP Software, the automated manual tasks resulted in faster progress, low error risks, and optimum staff management. After automating workflow, they engaged their staff in more critical operations rather than just routine work.  The business further linked its SCADA system with Business Central. It helped provide the team with better analytics and eventually led to faster decision-making and better production monitoring.   The job module allowed the project team to check up on project schedules and stay on track with the deadlines.   Dynamics 365 CRM Optimized Sales Operations   Magicrete leveraged Dynamics 365 CRM as an enterprise-wide solution and believed they couldn’t find a better solution. With just a few clicks, the entire team could access accounts, contact, and opportunity pipelines. Furthermore, this Manufacturing ERP Software solution aggregated information on emails, calls, and meetings to track customer interactions history and suggest the next most viable step. Therefore, it helped them boost their workforce productivity.   Magicrete Successfully Got a Unified View of the Entire Business   Before using Power BI, workers at Magicrete would use 5-10% of their time creating monthly data MIS sheets for different departments. Further, they worked in siloes so it was even more complex. As soon as they shift to Power BI, they can view the integrated business data at any given point in time. Having data stored in a source and no manual intervention means having easy data access and no human error.   Power BI helped Magicrete create interactive dashboards, view data, and map real-time information in a format that’s intuitive and highly visual. These dashboards help them identify business opportunities and potential/ upcoming threats. With Power BI, they identified their hidden impacting areas.   Moving Forward  With Dynamics 365 Manufacturing ERP Software, Magicrete could scale up as many times as they want. Thanks to Microsoft Dynamics 365’s agility and flexibility, they can leverage many business tools that help them scale.   With each data unit that Magicrete adds to its 14-year-old database, it enhances the quality of overall data. It further helps them calculate the cost of its products automatically. This has been proven to be a vital use case that even gave them a competitive edge in the competition.   Magicrete finds great potential in connecting teams with other business systems. They are also experimenting with bots that can provide essential data from CRM or ERP for faster approval.   If you are looking forward to implementing Dynamics 365 Manufacturing ERP Software, you must choose a suitable partner with a solid track record. Trident Information Systems have been in the field for more than two decades and became Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Partner. If interested, Contact Us now.  

Magicrete Used Microsoft Solutions to Successfully Optimize Operations Across the Departments   Read More »

NAV to Dynamics 365 Business Central

Surprising Benefits of Dynamics NAV to Business Central Upgrade for Your Business!   

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Microsoft Dynamics 365 has conquered the market’s throne. Microsoft team works day and night so you can operate your business using smooth, agile, and flexible services. It plays a massive role in a business growth journey. It keeps launching new updates every now and then to keep its users with the latest technology. It launched a new upgrade in 2018; NAV to Dynamics 365 Business Central. The new technology provides more robust features, tailored tools, and agile services. It didn’t even take long to become SMBs’ top Enterprise Resource Planning choice. Apart from its features, one of the major reasons why it is mandatory to get a NAV to Dynamics 365 Business Central upgrade is the end of Dynamics NAV Support.  While the most recent NAV versions are still in mainstream support for a while, older versions are already out of support. Furthermore, the currently available versions’ support will soon end by January 2023. Plus, all upgrades will no longer include general advancements and new technologies.   Despite this, many businesses still prefer to use the NAV version, they fear inconvenience. However, after NAV to Business Central Upgrade, it should not even be the last thing you should worry about. Dynamics Business Central is way more convenient than its former version. It supports:   Custom Adaptability.   Advanced Mobile Access.   App Integration.   Smooth upgrades.   Reporting Capacities.   Affordability.    Let’s discuss in detail how Dynamics NAV is Different from Business Central.  Dynamics NAV v/s Business Central   Microsoft Dynamics developed NAV under the ERP (Enterprise Resource Planning) suite to provide a complete management ecosystem to SMBs, and it benefited them. This product could be operated on premises.    The main difference between Dynamics NAV and Business Central is not in the main body or its tools, but in the platform that both uses. Dynamics NAV could be operated on-site and be hosted on the local servers, whereas Business Central is Hosted on Microsoft Azure Cloud. Business Central enabled all the tools present in its NAV version which have been redesigned to provide more fluidity in the operations.   NAV to Dynamics 365 Business Central is an upgrade that comes with:   No Silos: You can unify your operations and simplify your workload. Apart from automating tasks, and integrating tools such as Office 365, Business Central improves the overall efficiency of your business.   Evolution: Having ERP on the cloud opens tremendous opportunities to test its flexibility. With Azure, you can extend its features to suit your business benefits.   Includes Crucial Data: You can access crucial data anytime and get real-time analysis to help you form critical decisions, such as improving the overall efficiency of your business.   Exactly What Benefits does NAV to Dynamics 365 Business Central Upgrade Offers?  Business Central has proven itself to be a worthy upgrade by Microsoft. Given below are the benefits of NAV to Dynamics Business Central Upgrade:   #1 You Are Always on the Latest Version, with the latest tools   Upgrade NAV to Dynamics Business Central as it offers a modern interface with the latest products, hence making the system easy to use. All the upcoming developments by Microsoft Dynamics 365 platforms, so a NAV to BC Upgrade will ensure you have all the latest features. Running your Microsoft Dynamics Business Central also ensures you have the latest security features and capabilities which could protect your data from external threats such as viruses, data thefts, malware, etc.   #2 You can be on-premises or on the Cloud; Whatever You Prefer.    NAV to Dynamics 365 Business Central comes with a choice of running your business on-premises or on the cloud. Our consultants can help you determine the best solution for your business. In addition, you may even find the monthly subscription model working the best for you.   #3 Industry-specific Applications at Your Service   With NAV to Dynamics 365 Business Central upgrade, you can claim various add-on industry-specific features. This will make your system tailored to industry needs. Apart from providing additional benefits to a business, it also takes care of its future needs.   #4 Seamless Integration with Microsoft 365  Business Central offers seamless integration with tools that you are already using, such as Office, Teams, and Outlook. Having complete integration of your workflow ensures better coordination and streamlines operations. The chances of errors become null, and you immediately see a boost in your business efficiency.   No doubt, Dynamics NAV has helped various businesses achieve doubled business efficiency, but it is time to go to a better version. NAV to Dynamics 365 Business Central upgrade ensures you automatically have the latest tools, enough flexibility, and agility to claim threefold efficiency at low costs. If you are looking forward to Upgrade Navision to Business Central, you can Contact Trident Information Systems, a Gold Microsoft Dynamics 365, and LS Retail Diamond Implementation Partners. You can rest assured with a brand existing for more than 20 years. 

Surprising Benefits of Dynamics NAV to Business Central Upgrade for Your Business!    Read More »

Why Should Large Scale Businesses opt for Microsoft Dynamics 365 Business Central SaaS?  

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Back in the day, businesspeople perceived cloud-based software implementation to be well suited for only small to medium-sized businesses. It had an image of reducing the upfront and implementation costs for SMBs while large-scale businesses still preferred to stick to the traditional on-premises software. However, Microsoft Dynamics 365 Implementation has shunned this perception. Greater control, more functionality, and complete customization are some of many Dynamics 365 Business Central Features.   Large-scale businesses have begun to accept Microsoft Dynamics 365 Implementation to manage their complex requirements. It is one of the most popular enterprises resource planning which is now considered well suited for large enterprises. At the recent Annual Directions Conference, Rayner Vas (software engineer), and Christian Heide Damm (architect) elaborated on Microsoft’s investments and enhanced performance. Now, Business Central refrains from any limitations on the number of users, transactions, sessions, or size of the database, making it a suitable option for businesses of varied sizes. Business Central Licensing is also very flexible.   The Forrester research also backs up this claim; they state the total impact of Business Central on a business’s economy. They found out that businesses who opted for Microsoft Dynamics 365 Implementation successfully attained operational efficiency, cut costs, and easily scaled their deployments. This growth is a result of the support that the cloud offered.   However, if you are still unsure about Microsoft Business Central, we have compiled the top three reasons to convince you to choose it for your large-scale business.   Steady Scalability   Microsoft Business Central allows as many users as your business needs. There is no limitation to your growth. Each Business Central instance comes with data storage of 80 GB. According to Microsoft, this is more than enough space for different organizations. Even if a company needs expansion in their data storage, they can add it.   Business Central keeps adding regular performance enhancements to ensure enough scalability for even the largest organizations. Latest features like SQL Compression – a technique that is also employed throughout other Microsoft Dynamics 365 cloud services. It helps reduce database volume and enhance performance. Its service functionality also tracks unanticipated database growth while aiding users to catch issues in the earlier stages and prevent unexpected database use. In addition, the Business Central Admin Dashboard also helps the users to manage their database costs continuously. Having complete visibility of your data and being able to see exactly what you are using; you can calculate the total costs and plan the budget accordingly.   According to further reports by Forster, almost all the Business Central users state the benefits of being able to scale users and enjoy license types. Also, during turbulent times like pandemics, they could keep their ERP (Enterprise Resource Planning) resources on provision and cut costs.   On the Go Productivity  Being a cloud-first solution, Microsoft Dynamics 365 Implementation enables its user’s freedom of action. In the past couple of years, some large-scale businesses faced shortcomings when it came to making rapid changes. For instance, large-scale businesses working on premises could not fulfil the requirement of remote work overnight. Those who were already running in Cloud could successfully adapt to it.   Reports also suggest that firms who invest in technologies which enable remote work will eventually enjoy a competitive edge through a more engaged workforce. Furthermore, it was also reported that business central users noted that being on SaaS allows their transition to remote work a lot easier than it would have been with their previous on-premises ERP software.   Best In-class Security for Your Business   It is not hidden from anyone how robust Microsoft security is. Microsoft takes its security very seriously. It costs about USD 1 billion a year. It has shown its security’s continuous enhancement in multiple ways: from data encryption to identity isolation to automated threat detection, and just-in-time access.  A few years ago, some customers were hesitant about using cloud services because they thought it was not safe enough. Nowadays, however, the situation has reversed. Business owners are more inclined toward the concept of the cloud due to its unparalleled security. With Microsoft Dynamics 365 Implementation, users can take complete advantage of the full security infrastructure provided by Microsoft cloud to its users.   Overall, because of the above-mentioned reasons and more, numerous retailers chose Microsoft Dynamics 365 Implementation. For Microsoft Business Central Demo, contact Trident Information Systems. We are a gold Microsoft Dynamics 365 partner and have served various business ventures.  

Why Should Large Scale Businesses opt for Microsoft Dynamics 365 Business Central SaaS?   Read More »

Dynamics 365: 2020 release wave 2 plan

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The Dynamics 365 release plan for the 2020 release wave 2 describes all new features releasing from October 2020 through March 2021. You can either browse the release plan online or download the document as a PDF file. The PDF file also includes information about Power Apps, Power Automate, Power Virtual Agents, Power Platform governance and administration, and Common Data Model and data integration. The Microsoft Power Platform features coming in the 2020 release wave 2 have been summarized in a separate release plan as well as a downloadable PDF. 2020 release wave 2 overview The 2020 release wave 2 for Dynamics 365 brings new innovations that provide you with significant capabilities to transform your business. The release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Human Resources, Commerce, Fraud Protection, and Business Central. Marketing Dynamics 365 Marketing improves the customer journey canvas experience and adds integration with Microsoft Teams for virtual events. Segmentation is enhanced with a new natural language experience to create and consume segments, helping eliminate the specialized skills needed to build complex segments. Sales Dynamics 365 Sales continues emphasis on simplified experiences, app integrations, gamification, a new mobile experience for quick access to customer information, and new enhancements to forecasting to natively create and manage bottom-up sales forecast processes. Dynamics 365 Sales Insights continues investments across multiple areas: sales acceleration, conversation intelligence, relationship intelligence, and advanced forecasting and pipeline intelligence with predictive lead and opportunity scoring to help sales teams uncover top deals. Dynamics 365 Product Visualize empowers sellers and accelerates complex sales processes by showcasing and customizing products in their real-world environment. Sellers can place a 3D digital twin of a product in their customer’s environment and make detailed notes about their requirements. Service Dynamics 365 Customer Service expands agent productivity capabilities enabling agents to engage in multiple sessions simultaneously. Omnichannel for Customer Service is enhanced with additional extensibility options to enable integration with mobile applications, Microsoft bot framework, and outbound messaging channels. Dynamics 365 Customer Service Insights adds new capabilities to help agents using similar case suggestions to resolve customer issues quickly and easily. A new analytical view for customer service managers helps them focus on key support areas that need attention. These highlights will also be included directly in the core Customer Service Hub app so that users can get insights in context without having to switch between applications. Dynamics 365 Field Service continues to add intelligence capabilities including a new Field Service dashboard for monitoring key KPIs and work order completion metrics. There are many user experience enhancements to enable proactive service delivery. The Field Service mobile app is enhanced with capabilities such as push notifications and real-time location sharing. This release wave also includes scheduling enhancements such as multiday manual scheduling and enhanced skill-based matching. Dynamics 365 Remote Assist expands its range of scenarios beyond calls, allowing technicians to perform activities such as capture service and repairs data, perform surveys and walk-throughs independently, and derive service insights from their service operations. Finance and Operations Dynamics 365 Finance continues to focus on automating common tasks to reduce the number of manual processes and add insights and intelligence in Finance. Asset leasing enhances the core capabilities of Finance and the global coverage for Finance continues to expand in this release wave. Dynamics 365 Supply Chain Management expands planning optimization for Manufacturing to perform supply and production planning in near real time with in-memory services. Enhancements to Product Information Management include engineering change management and product versioning capabilities. Cost Management includes new features that will enable global companies maintain multiple cost accounting ledgers by allowing dual currency and dual valuation. Enhancements to the job card device include a new user experience and a new feature to enable reporting serial numbers. Dynamics 365 Guides is focusing on intelligent workflows in this release wave. By taking advantage of data and AI innovations, work instructions can be configured to adjust on the fly based on operator inputs. In addition, insights will make it easier to use time-tracking data and connect that data to your business. Dynamics 365 Project Operations unifies operational workflows to provide the visibility, collaboration, and insights needed to drive success across teams from sales to finance. Project Operations connects your sales, resourcing, project management, and finance teams within a single application to win more deals, accelerate delivery, empower employees, and maximize profitability. Human Resources Dynamics 365 Human Resources expands leave and absence and benefits management capabilities to transform the employee experience. Employees and managers will be able to manage leave and absence directly from Microsoft Teams. This release wave enables streamlined integrations to recruiting and payroll partners, thereby building a Human Capital Management (HCM) ecosystem. Commerce Dynamics 365 Commerce continues to expand capabilities enabling non-developers to easily design and manage digital commerce experiences. Customers can increase lift online and in store with “Shop similar looks” for recommendations. Customers can discover and deploy third-party services, connectors, modules, and themes from Microsoft AppSource. Dynamics 365 Connected Store adds a number of new capabilities such as integration with Dynamics 365 Commerce, front-line worker task assignment and tracing with Microsoft Teams, integrated workflows with Microsoft Power Platform, intelligent command center, store analytics, and store insights solutions such as anomaly detection, inventory recommendations, and shift management recommendations. Fraud Protection Dynamics 365 Fraud Protection adds integration with Dynamics 365 Commerce and a new “manual review” capability that allows customers to use the Fraud Protection rules experience to flag transactions for review, and then allow expert human agents to consume and adjudicate those transactions. SMB Dynamics 365 Business Central investments for this release wave include service enhancements to meet the demands of a rapidly growing customer base, improved performance, handling of file storage, geographic expansion together with support for Group VAT, top customer-requested features, and deeper integration with Microsoft Teams. Customer data platform Dynamics 365 Customer Insights enables every organization to unify disparate data—be it transactional, observational or behavioral sources—to gain a single view of customers and derive intelligent insights that drive key business processes. Dynamics 365 Product Insights enables organizations to understand their customers’ journey, usage,

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