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5 Questions to Ask Yourself Before Getting a Restaurant POS Vendor

Have you decided to get a new Retail POS Solution for your business already? Congratulations, you can now experience the seamless services that will positively impact your business. It ensures smooth services, transactions, and operations. With the right technology at hand, you can see tremendous changes in your business processing. If you decide to have a cloud Retail POS Solution like the one LS Retail offers, you can get real-time stock visibility and availability, get real-time generated reports, product information, and much more. If running a restaurant, you can access the best meal deals you can suggest to your clients, tell them about current offers or redeem their coupons. Your staff can take orders from one table and bill another table from the same device. However, be cautious when you decide to get a POS for your business. In the market where every vendor seems to be better than the other, you have to pick the most suitable one carefully, as it will impact your next 5-6 years. The first step is to answer the following questions before moving ahead: Q1- What are Your Functionality Requirements? These days POS systems are more than just billing software. They have transformed into something greater. They cover a whole range of operations in your business. However, sometimes having to choose between so many functionalities can become an overwhelming task. Retail POS Solution can ensure employee time clock, biometrics login, customer database, online ordering, table tracking, mobile POS as well as recipe and ingredient management. They all seem good to have for your restaurant, don’t they? But is this the case? Having too many features can hamper your staff efficiency. They might get confused, overwhelmed, and perform tasks slowly. You must map your business requirements and segment them into must-haves, nice to haves, and extras. An ideal Retail POS Solution will be one that checks all your urgent requirements. Furthermore, having a system that responds to all your needs will save you a fortune as well as effort during its implementation phase. Q2- Is the POS Designed for Your Restaurant? Point of Sales does not follow “one size fits all” restaurants have requirements when it comes to selecting a Retail POS Solution. Sure, a retail system might cover some functionalities such as employee scheduling or customer loyalty. However, a POS system has diverse needs, from the front office to the back, it has different needs. A Restaurant POS Solution is specifically designed for a restaurant will help the user manage their daily tasks such as tracking ingredient use, managing recipes, adding, or removing an ingredient, sending orders straight to the kitchen, keeping tabs on the available inventory and required inventory, selling deals, and combos, and a lot more. Do not settle for just any POS that comes your way. Put your time and effort into conducting research and then go for the one that checks all your required boxes. Q3- What are its Methods to Consistently Deliver Quick Services? Make sure the Retail POS Solution you choose follows a straightforward algorithm that ensures quick and consistent deliveries. Saturday nights are already hard, imagine adding a slow POS system to it. Ask yourself these questions before proceeding any further: Is the POS interface intuitive? Can it segment your employees according to their job roles at that time? Or show the functionalities that are currently relevant? Does it accept different payment methods? Or does it support split billing? Can it run on handheld devices like tablets or mobile phones? Can it still manage to perform if the internet connection goes down? Q4- What will be the ROI (Return on Investment) of this Retail POS Solution? It is a big commitment to have a Retail POS Solution, and having the right one will pay in the long run. Compare all the POS and check which offers the highest ROI. We suggest you ignore the upfront investment cost and consider how each of them is going to hit your bottom line. Make sure the POS you are looking forward could perform the following tasks: Spending less time training employees: In the industry with high employee turnover, you need technology that does not eat too much time training recruits. You can save a lot of money and time with an intuitive POS solution. Helps reduce waste: Make sure your POS system helps manage inventory while tracking ingredient use. It must help you order the right amount of food and help reduce waste. Manage Loyalty: Your system must segment and target your loyal customers. It must use technology to track each customer and identify the loyal customers. It should support loyalty programs. Align data: Having different systems for different segments while collecting and comparing data demands a lot of time and effort. Having an end-to-end POS solution integrates different segments and brings all the data under the same platform. Q5- Is your Vendor Trustworthy? The market is full of vendors posing to be authentic and the best. However, do not fall into the trap. You do not want to select and install a random POS from a startup just because it is cheap. Make sure you opt for an authentic vendor, such as LS Retail. You may regret having a random POS even more when you run into problems and find out that your vendor does not provide any support. Always take references and see their previous record, this way you can find out if the POS is even worth or just a waste of money. It is important to wisely pick your POS system as it will impact your business for the next few years. Make sure you go through at least 5 references after checking their customers’ testimonies. LS Retail is one of the best Restaurant POS Software Vendors with an impactful record of accomplishment. If you are looking for an LS Retail implementation partner, contact us.

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How Can You Streamline ICD, CFS, and Rail Terminal Operations?

Transport Management Software / Trident

Managing ICD (Inland Container Depots) and Rail Terminal Operations are complicated to handle. With endless regulations and restrictions, it becomes harder to manage them as compared to other business operations. It is best to opt for an ERP for Transport and Logistics like Dynamics 365 for Logistics. Inland Container Depots and Container Freight Stations (CFSs), also known as dry ports, are responsible for conducting all custom formalities surrounding the export and import of goods. It is a hub in the logistics chain within a multimodal logistics system. ICD and CFS deliver containerization services of break-bulk cargo. ICD is usually situated inside the country, distant from the gateway ports which is the key difference between ICD and CFS: CFS is close to the mother port and often does not connect with rails. Both are liable to perform the following functions: Receipt and dispatch/delivery of cargo. Transit exercises via road/rail to and from serving ports. Loading and unloading of containers. Custom clearance. Provisional storage of containers and cargo. Assimilation of LCL (Less Than Container Load) cargo. Repair and maintenance of container units. Rail terminals on the other hand are the conventional shunting yards where the rearrangement of railcars is operated to trains through a system of switches, intermodal terminals, and shunting tracks where the exchange of containers between trains and trucks happen. Dynamics 365 for Logistics helps manage Rail Terminal Operations via its modules which include: Container Booking Rail Journey Hub and Spoke Journey Other CTO Journey Non containerized rail movement TXR log tracking Capturing of FOIS (Indian Railways) System Trainload plan Merchant haulage Career haulage How Dynamics 365 for Logistics Streamlines ICD and CFS Operations? It is hard to effectively track your cargo as soon as it is inside the yard with conventional technology. Instead, it is recommended to opt for an ERP for Transport Company like Dynamics 365 for Logistics provides which ensures visibility of content, marks priority, helps in planning, and manages rail terminal operations besides tracking cargo. Helps Moving Shipments and Trucks Seamlessly The ERP Software for Logistics Industry enables the user to track inbound trailer-load data right at the gate with RFID (radio frequency identification) tags while transferring the inputs straight to the automated systems which schedule dock-door assignments. Enables Effective Yard Planning This Transport Management Software is specifically designed as a modular solution having both customizable and self-supporting modules to the specific requirements of every yard. You can plan according to your customers and as well as cargos. The solution apprehends yard inspection, required area based on cargo quantity, the average stay at the yard, available area, damage tracking, investments, and so on. You can track the everyday stacking report and check the cargo stacking area availability. Leverage Content Transparency The Logistics ERP Software lets you know what each container possesses right when it enters the gate. This Yard Management Solution saves trailer and container data which is accessible to workers through their mobile devices for more secure content handling. Helps Prioritizing Items You can cross-dock the urgently required shipments with live updates of both warehouse management systems and container information, without having to leave the yard. Facilitates Robust Shifting Planning It becomes easier to differentiate between cargos and choose available areas with a considerable degree of automation. Shift management is a strategy that covers change management keeping individuals, NGOs, businesses, and government in mind to generate equity and achieve the desired results. Enabled Vehicle Tracking Through Dynamics 365 for Logistics, the user can track their vehicles within the port area, hence improving vehicle tracking and visibility as the system is linked with Vehicle Transport Systems. Logistics managers can monitor, track, and get deep insights into any vehicle’s hold, movement, cause of hold and release anytime via VTS. Your vehicle is now secured, theft-proof as you can track its accurate locations through a GPS tracker. Reduces Operational Costs This system helps organizations cut their operational costs and boost productivity with robust automation; rework costs are decreased with a ranking of vehicles. You can reconcile assets in the yard regularly while boosting yard productivity and throughput. Customized Reports in the Yard This technology enables a clear vision of the live yard status and forecasts which eventually helps in future yard planning. This helps stabilize the process. You can visualize all the reports based on the dates and ranges provided. Why Trident? The first step to streamline your ICD, CFS, and Rail Terminal Operations is to get technology that supports your requirements. Dynamics 365 for Logistics is one of the best yard management software which also supports rail terminal operations. The second step is to find the right implementation partner. Trident Information Systems is a Gold Microsoft Dynamics Partner who has specialized in many vertices including transport and logistics industries. With a robust track of accomplishments and a massive team of experts, Trident has successfully helped businesses grow. Our services have surpassed Indian borders to the Middle East and the Asia Pacific. Contact us for further information or a demonstration.

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How to Choose the Right Vision Inspection System?

visual quality inspection / Trident

What comes to your mind when you think of a Defect Detection System while manufacturing? Do you visualize a number of employees detecting any defect in the item produced? How reliable do you feel it is? Manual inspections are prone to errors. Despite being an experienced defect detector, a person can misidentify the accuracy of a product. Apart from manufacturing, what about your employee’s safety? Do you manually scan and check if they are wearing masks? How do you know they are not taking their safety gadgets off when you are not looking? What if you are out on a break, and your employee gets injured due to a lack of safety regulation compliance? There is a greater risk of such instances when you rely on manual inspection methods. Traditional manual inspection methods have followed us for ages. However, in this digital era, it is time to change. A Vision Defect Detection System demands low or no human interference and ensures seamless defect detection. Being driven by Artificial Intelligence, it is capable of recognizing minute details and catching slight defects such as scratches, dents, dust particles, and so on. It requires no or low human presence leaving more floor space free. An AI-based machine detects defects like scratches, dents, and dust more accurately than human eyes. Precise color differentiation is often missed by naked eyes. Drives faster and more accurate defect detection as compared to manual inspection. Cut costs, boost production, and ensure a better quality of produce. As soon as there is a mal production, the same is flashed on the monitor associated with the system. Quickly adaptable to different surfaces and products while being able to work 24/7 and maintaining consistency. How to Choose the Right Vision Defect Detection System? It is necessary to choose the right technology along with the right partner. There are numerous of them claiming to be the best, but you need to look through each carefully and decide. We have compiled a few factors you need to investigate before making the ultimate decision: #1 Visual Defect Detection Should be Reinforced with AI (Artificial Intelligence) When Artificial Intelligence is reinforcing a Defect Detection System, the operating principle of deep learning technology teaches machines to learn by example. By enabling a neural network to extract common patterns between those examples into a math equation which eventually helps classify future information. With Visual Quality Inspection, integration of deep learning algorithms enables differentiating parts, characters, and anomalies which replicates a human Visual Defect Detection while operating a computer system. #2 Check Customer’s Testimonies While selecting a partner, do not skip going through their customers’ reviews, what industry they belonged to and what difficulties they faced. Evaluate the quality, services, schedule, duration, and cost of projects from every perspective. This can save you from getting tied up with an ineligible partner. Evaluate their success rates and see how well they have served different industries. Analyze their pattern, and check if that works for you. How many businesses have they helped boost their production? Who has been or are currently their clients? Also, check if their technology can match your requirements. What technology is the system based on? Is it AI or any other technology? AI-based technology is the best as it is the most flexible and can support any Defect Detection in Manufacturing. #3 See if the Partner is Specialized in Your Industry There are Visual Quality Inspection systems for different industries, identify the one that specializes in yours. It is always better to let an experienced partner in rather than letting an amateur handle your requirements for the sake of a few pounds less. A partner specializing in your industry will be well-versed with the upcoming challenges and the best solutions to tackle the same. #4 For Manufacturing For manufacturing, your Defect Detection Software has to identify little defects that human eyes might miss, such as: Component Presence: Detection of unwanted components like dust, stone, insects, small animals, etc. Small Defects: Defects like scratch, breakage, burn, dent, and chip, etc. Structural Quality: It should identify if the item’s structure is accurate and consistent. Spectrum Monitoring: The Defect Detection System should monitor the right color of the product. Measurement Accuracy: The correct dimensions of the product should be measured. Packaging Accuracy: The Visual Defect Detection in Manufacturing should also monitor how accurately a product has been packed. #5 For Employee’s Safety If you need a Vision Intelligence System for your employee’s safety in your manufacturing plant, make sure it supports face recognition to detect human faces by not wearing masks or other safety gadgets assigned to them. It should also be able to identify broken equipment such as disruption in harness, helmet, or any other PPE so you could quickly replace them with new pieces. It should also monitor if your employees are complying with other safety regulations such as social distancing. The system should immediately alert the authorities if they fail to do so. Why Trident’s Vision Intelligence System? With Trident’s Vision Intelligence System, you can: Reduce inspection time and engage your workforce in something more productive. Maintain process consistency with the help of Artificial Intelligence. Boost productivity while keeping up with quality standards. Makes sure your employees comply with the safety regulations. Trident’s Vision Intelligence System is designed to provide an AI-based Vision Defect Detection System to manufacturers. It helps them boost their production and quality at the same time while keeping employees’ safety in mind. With a robust record of accomplishment, Trident Specializes in six industries: Automotive, Glass, FMCG, Cement, Laminate, Packaging. Choosing the right partner is as important as selecting the right technology. Failing to do so can trap you in an unwanted situation for long. Make sure you analyze your requirements and research your options deeply.

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What Makes Trident the Most Recommended Business Central Partner?

Business Central Implementation / Trident

If you are looking for an ideal Business Central Partner, Trident has your back. We are one of the top IBM, ACL, Microsoft Dynamics partners in India, Pacific Asia, and the Middle East. Reinforced with experience of over 20 years and 150+ Functional and technical trained resources in multiple industries. We bring industry and domain excellence complementing extensive implementation experience in enterprise business solution environments. We fluently perform end-to-end ERP (Enterprise Resource Planning) and CRM (Customer Relationship Manager) implementations and optimize retail and Business Intelligence Applications to retain customers and draw repeated business. Apart From this, our multi-layer expertise and achievements include: Being Microsoft Gold Certified Partners since 2004 Having robust domain expertise in Retail, E-Commerce Logistics, and Manufacturing. Claiming Microsoft Gold Partner Proficiency for Business Central (NAV), D365 (AX), Power BI (Business Intelligence), Azure, O365, etc. Owning LS Retail/ LS Central Gold Partner proficiency, LS One Partner. IBM premium partners for 1.5 decades. Managing more than 250 client engagements throughout India, the middle east, Southeast Asia, and Africa. Why Would you Pick Trident Over Others? Trident Information System is the leading Microsoft Business Central Implementation Partner and has served multiple businesses so far exceeding Indian borders. With an immense clientele, from Non-Profit Organizations to businesses such as Retail, Logistics, Hospitality, Real Estate, Contracting, manufacturing, etc. We have been armed with technically trained resources for the past two decades. We have established the following milestones so far: Running Stable Track Record One of the biggest concerns when choosing a suitable Business Central Partner is their record of accomplishment. How they have served their previous clients and how productive they have been proven for them so far. You can count on our track record since we are one of the oldest implementation partners, reinforced with an experience of 22+ years. One of the most reputed businesses is our current clients. Multiple Industrial Expertise and Skills While picking a partner, check whether they have the relevant skills and knowledge in your industry or not. Trident being a Microsoft Dynamics Business Central Partner in India and beyond, keep your industry in mind, study your business thoroughly and implement a suitable solution. We are even custom-made solutions as per your business requirements. We try our best to provide solutions that comply with your current methodologies so you can avoid inconveniences as much as possible. 150+ Technically Trained Resources Trident owns 150+ trained resources, who deal with various businesses of varied sizes and Industries. Even if your business exceeds India, we will still serve you as we have our bases within and beyond Indian borders. We are Business Central Partner in India, Microsoft ERP partners in South Africa, and Microsoft ERP partner in UAE, accompanied with a massive technical resource base. Therefore, you can count on our implementation services and trust we can boost your productivity. We guarantee complete support. If required, our senior personnel personally look into the matter and cooperate accordingly. Our resources take over the implementation and training process until and after you go live. Earned Several Awards Recognized and awarded by Microsoft itself with several gold and silver competencies, we have earned recognition among various industries. These awards are a benchmark for prospective customers to identify the level of quality and reliability of services a partner provides. Due to Microsoft’s strictness about quality implementation, partners are bound to provide the best services as per their capabilities. These awards highlight each one’s abilities and the value they offer to their clients. Consistent Technical Evolution Trident Information System focuses on added information to get the spotlight on the implementation process. We are constantly studying and modifying our current practices to offer the latest ERP implementation to the clients. We keep track of the current customer demands and make necessary amendments to the software/ implementation process., sometimes even cannot recognize their weak points, this is where Trident comes into play. We thoroughly study our client’s business and identify their needs and we customize our solution accordingly. To beat cut competition and thrive in the market, you need the right Microsoft Business Partner, Trident Information System has been in the field for over the past two decades, serving many industries of distinctive sizes. There is a good reason we are standing still and scaling our services as time grows. For further inquiry or a demonstration, contact us.

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How does Microsoft Azure Cloud help to Boost Productivity & Security?

Microsoft Azure Cloud Services / Trident

If you are looking for a service to improve business productivity and supply security to your organizational data, then Microsoft Azure Services are for you. Take advantage of universally available, scalable, and secure cloud infrastructure with Azure, and pay only for the resources you use. Microsoft Azure Cloud Computing helps in: Boosting remote productivity with a seamless virtual desktop experience. Delivering efficiency with unified security and management capabilities. Saving money by migrating to the cloud and getting more value from existing investments. Businesses today face significant challenges, from enabling a remote work infrastructure and responding to increasing cyberattacks to managing cash flow. Many companies follow policies to secure customer data. However, many times they do not fulfil end-to-end security requirements. Hacking attempts might not let a business use its software. Up to 28% of organizations meet data breaches and loss of revenue. It is a grave issue that needs to be fixed. Poor work management is one of the factors hampering your business productivity. Every organization hires managers to create strategies and implement them in the best way possible for maximum output. Lower productivity could also be an outcome of deficiency of your current technology. How Azure Guarantees Security? It is recommended to follow the best security practices soon as you put your data on Azure. With a built-in security control, Azure gets you faster protection across network, identity, data, and tools with threat protection and security management. Microsoft Azure Services supplies the following services: Manages Access and Identity With Azure Active Directory, Microsoft centrally administers access throughout your Microsoft Azure Services such as Office 365 and multiple PaaS and SaaS (Software as a Service) cloud as well as on-premises services. Active Directory is the most used directory service globally. You can also secure your access with Microsoft Azure Services Multi-Factor Authentication as recommended by Microsoft itself. Guarantees Network Security With the help of Azure Virtual Network (VNet), Azure builds and maintains a secured network by segmenting subnets and configuring access rules via network and application security groups. You can also extend your on-premises network with a dedicated Azure EXPRESS ROUTE connection or a VPN. It also protects your applications with its in-built Web Application security system. It has already been announced that Azure DDoS Protection Standards offers better control over your DDoS Protection for virtual networks with turnkey protection, alerting, and telemetry. Safeguards Data and Manages Secrets When your data is in transit, don’t worry about security as Microsoft Azure Services take care of it. It uses industry-standard protocols for data encryption in transit between devices and Microsoft datacenters. The best part is that you can even protect your data when the recent Azure confidential computing is using it. Threat Detection with Unified Security Management Get insights into your security issues with the Microsoft Azure security center. Scan your workload and get a picture of what you need to fix. Azure security center exceeds the agentless alternative abilities you can find in other cloud services to detect threats in virtual machines and cloud resources with the help of an agent. You can make your security posture firmer with its reach across networking, identity, data, security management, and threat protection. Boost Productivity with Microsoft Azure Microsoft Azure Services with other services promises a productivity boost by streamlining work processes and offering a comprehensive ecosystem for the organization. you can get the following benefits: Various Scalability Options Microsoft integrates industry-standard level functions in azure. Organizations do not even have to fear going out of budget if integrated advanced solutions are what they look for. With Azure’s established infrastructure, they can easily deploy and change their web apps in no time. Comprehensive Microsoft Ecosystem This is one of the significances of Microsoft Azure, it comes with seamless integrations with your current Microsoft database and applications. Most of the businesses use Microsoft’s legacy organizational app suite for several years. When you adopt Azure, you do not have to bother with those tedious seminars since Microsoft cloud-based services offer the same user interface and have an essence familiar with almost all the Microsoft products. Reliable Analytical Support Organizations form their strategies by simply engaging with advanced data analytics. Earlier, this was an easily available option for enterprise-size businesses however, with a digital boost and craving for the “big data ” even SMBs can access this feature. You can easily manage and access your organizational data with Microsoft Azure Services and get valuable insights. With the help of machine learning abilities, managed SQL services, stream analytics, and Cortana analytics your business gets wide assistance to make more valuable decisions and reveal the latest opportunities for sustainable and continuous growth. Widespread Data Centre Microsoft Azure Services own more data centers than anyone else across the globe. It allows instant data access and cuts any time lag that can hamper your productivity. For a business aiming to scale, data lagging can be one of the biggest hurdles of all time. As virtual machine systems replicate data throughout various regions, each user benefits from cloud connection. Backup and Archive You can follow business requirements and drop expensive business disruptions with Microsoft Azure. You no longer must worry about data loss since you have azure backup storage and archive options. Minimize cost and complexity and enhance efficiency and scalability. Even if your on-premises device is damaged, you still have your data backed up within the cloud. Business operations are bound to run smoothly. You can keep up with your business expansion and reduce deployment and management costs. Disaster Recovery If you majorly rely on your on-premises system to process your business operations, it is essential to get a backup plan ready as a minute system outrage can cause you severe losses. With Microsoft Azure you get a disaster recovery plan which allows a complete data download; from site data to application data in one go. Therefore, you can swear by its security and continuity of your operations. Bottom Line Microsoft Azure Services can be a game-changer for SMBs and larger businesses. With its tremendous benefits, witness rapid scaling of your

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How to Choose the Right Software Solution for Your Business?

dynamics 365 business central / Trident

As a business owner, you must take care of every aspect of your organization. You have to carefully decide on the countenances that will have a long-term impact overall. Deciding the right software solution is one of them. Many business owners these days prefer to use unified software solutions like the one Microsoft offers i.e., Business Central. With the right D365 Implementation Partner, they could successfully integrate their current system with the application and meet their business objectives. If your current system does not comply with your requirements, it is time to make a switch. Implementing a software solution is a great commitment. As it is going to tie up with your business for at the latest five-eight years. Besides, choosing an appropriate vendor who ensures robust after-implement support is a must. It is up to you what you prefer according to your business, be it on-premises or cloud based. But most businesses prefer cloud-based solutions which scale with your business and provide exponent functionalities to complement every aspect of your business – like Microsoft Business Central. It also provides a robust Microsoft Business Central Support, 24/7 which comes to your rescue whenever you are about to face a downtime in your business. We have rolled out a few factors you should take care of before choosing the ideal software solution for your business. #1 Check Its Flexibility Along with Its Credibility Whatever software you pick, make sure it has strong credibility and is flexible enough to handle your business operations. Also, make sure you select the right implementation partner to gain maximum benefits. A D365 implementation Partner with a good record of accomplishment can be recognized with its title, e.g., gold partners have a strong record of accomplishments, and silvers are below them. Many businesspeople fall for cheaper solutions and face a hard time adjusting to them in the long run. This should never be the case. Make sure you thoroughly research your preferred software and consider its past records. Also do take industrial references if necessary. Software like Microsoft Business Central has strong credibility and is known for its flexibility throughout the world. #2 Make Sure It Unifies Your Data and Does Not Cause Complications You do not want a system that demands you to run different systems for different jobs. It is always wiser to look for a solution that ensures your every business need is being fulfilled under the same roof, and you do not have to rely on different systems to get your job done. Disparate systems demand a lot of time and technical attention. Additionally, it becomes even costlier if you pick an on-premises solution. A cloud ERP (Enterprise Resource Planning) solution is always better. #3 Find the Right Vendor Besides suitable software, it is also very crucial to look for an appropriate vendor. Make sure the implementation partner you are looking forward to ensures timely services and has a robust record of accomplishment. Again, check their record of accomplishment and look through some industrial references, compare your requirements with them and consider how they can be relevant to you, how likely you are to face the same problems, and so on. Consider what position they are in. For example: if you decide to contact a D365 implementation Partner, you can easily check a partner’s credibility or position with their title, they are one of the best partners if they come under the gold category. #4 Check Up on the Post-Implementation Support Policies Make sure your vendor provides post-implementation support. Check what their post-go-live policy is all about, do how well they provide their support. This is one of the most important aspects because no matter how advanced your solution is, at some point, it will face some downtime and you will need support for that. Apart from this, make sure they also provide necessary training to your teams and co-ordinate with them smoothly, as their collaboration will define the fluency of your organization. #5 Make Sure It Provides a Better ROI (Return on Investment) While Cutting Unnecessary Costs Make sure your next system does not allow you to spend too much on itself. If you are going for an on-premises solution, you are bound to pay great attention, engagement, and money to its implementation, hardware, maintenance, and upgrade. If you have a cloud-based solution like Business Central, you only have to pay once, and the rest is going to be handled by the D365 Implementation Partner himself. He is responsible for its maintenance and upgrades, and the best part is, you do not have to spend too much on its hardware. Overall, it is better to choose a cloud-based solution, rather than an on-premises as multiple benefits are attached to it. There are various options to consider out there in the market, but you have to do thorough research and then choose the most appropriate one for you. One such option is Microsoft Business Central, which is one of the most renowned ERPs (Enterprise Resource Planning) throughout the world. If you are looking forward to its implementation, contact Trident Information Systems, a gold D365 Implementation Partner.

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How Does Business Central Help with Managing Customer Relationships?

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Businesses are opting for solutions like Microsoft Business Central from reliable Business Central Partner as managing customers is the most essential strategy you can undertake. Maintaining good and interactive relations with customers is as important as increasing brand impressions for prospects. It becomes even more severe for small businesses that fight against competing businesses. In today’s world, you are bound to push through every aspect to beat your competition. You are aware that you can grow by generating more business as well as upselling repeated customers. Only if there were functions in your business management system that could help you maintain both. Luckily, Microsoft Dynamics 365 Offers such a version, i.e., Microsoft Business Central. It is an Enterprise Resource Planning software, specifically designed to support small-medium scale businesses. It enables a unified platform to manage your customer relationships at an affordable subscription package so you can efficiently sail through your business. Make sure you contact a suitable Microsoft Business Central Partner, who will guide you through the process of getting the most out of this software. Here Are Some Remarkable Features by Microsoft Business Central Some of the remarkable Business Central features include: Financial Management Tools: This tool is capable of managing GL, budgets, bank accounts, and A/R. It is better to use a unified solution as it reconciles your accounts more quickly and accurately. Supply Chain Management: This module covers sales tracking and purchasing orders. It manages multiple warehouse locations, shipping, and item transfer. Human Resource: It manages human resources right from hiring and orientation to payroll, training, and employee expenses. Service Order Management: This tool helps manage customer grievances and issues with repair requests, tickets, service contracts, and more. This is how Microsoft Business Central helps manage relationships with your clients while adding extra dollars to your bottom line: Manages Client and Prospect Relationships Microsoft Business Central Partner can handle every sale and marketing effort you make. You can extract and divide lists based on certain criteria. Those lists can then be targeted with a drip campaign to wear off prospects showing resistance to your product. As soon as the email is opened the data is transmitted to ERP (Enterprise Resource Planning), you can smartly analyze the behavioral aspects of your client. Robust analysis can draw this data while using the Business Intelligence algorithm to get a more flexible view of the existing data. With the help of these insights, you can assure a more compact relationship with your clients. The data is uniformly shared throughout the business as the data is drawn and transmitted straight to ERP hence accessed by both front and the back-office staff. It can help the sales department track real-time inventory and analyze the gaps. It enables real-time updates that are crucial for decision-makers. Business Central Helps Order Processing and Billing Microsoft Business Central data eliminates common challenges that occur due to order management issues. An ERP software enables a platform that supports a single source of truth which also helps circulate healthy client management as well as uses powerful analytics to understand customer behavior. Some of its functions include but are not limited to: Allows sales staff to optimize uploaded price lists and create contacts. Prevents critical contact mistakes while minimizing the risk of math errors. Sales reps can check on real-time inventory and ensure their availability. Version control ceased to become an issue due to automated version control. As soon as an order closes, the inventory levels are updated. Earlier only enterprises could afford an ERP, but now Microsoft Business Central enables all the basic tools for a business to run as smoothly as possible. Make sure you choose a gold implementation partner for the best results. Trident Information Systems, a Gold Microsoft Business Central Partner, who has won various awards praising their track record. Helps Managing Projects More Efficiently With this version of Microsoft, SMBs can now handle even the complex aspects of a project. Be it job configuration, budget management, resource allocation, or timeline and task tracking, you can seamlessly accomplish it all. Microsoft Business Central helps your business manage projects while keeping your customer’s content. Microsoft Business Central enables enough flexibility to SMBs with its per-user subscription package. This system eliminates silos that come along using different software to manage customer relationships. It is always wiser to opt for a unified solution like Microsoft Business Central that compiles every business necessity within the same platform. If you are thinking of Implementing Business, contact Trident Information Systems, a Gold Microsoft Business Central Partner who has been serving various business ventures for more than two decades.

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Cloud ERP Vs. On-Premise ERP: Which One is Cheaper?

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Cloud ERP is way cheaper than on-premise, credit to its low-cost ownership and easy updates. ERP solutions have always been one of the most important assets of a business. Most businesses earlier preferred on-premise ERP like Dynamics NAV Implementation. However, as soon as cloud ERP like Microsoft Business Central debuted, it stole all the spotlight throughout the ERP industry. Businesses that previously implemented Dynamics NAV are now shifting to the Microsoft Business Central Upgrade. Thanks to the convenience of cloud ERP, businesses can operate their business in a much more secure and efficient environment. Furthermore, according to research conducted by Gartner, about 60% of large-scale businesses globally considering replacement of their ERP are projected to migrate to cloud deployment from the on-premise solution. The major factor that drives businesses for the on-prime to cloud ERP shift is its cost-efficiency. Cloud ERP costs make the business environment more affordable as compared to the on-premise ERP, owing to its influential factors. Factors Impacting Cloud ERP Costs Many factors may influence the net income of a business after computing the total cost of ownership of a prospect cloud ERP system. Given below are some of the crucial factors that supposedly cut cloud ERP costs. Hardware and Server Cost When you have a cloud-based solution like Microsoft Business Central, you do not have to spend extra to purchase a server and host your solution, nor do you have to engage your IT team for hardware and software maintenance. The way you can keep your operating and power (electricity) costs low. Whereas, if you opt for an on-premise system, you are bound to purchase a server and involve your IT team in its hardware and software maintenance. Not to mention, you have to replace or upgrade every 5 years Licensing Fees When it comes to the cloud-based ERP (Enterprise Resource Planning) system, businesses do not have to pay a huge upfront cost. Generally, these systems are priced under a monthly, quarterly, or annual subscription, depending upon the number of users. In contrast, on-premise systems operate on a one-time perpetual licensing model, thus making a company pay higher upfront costs to buy the software. Therefore, we can say cloud solutions make financial management way easier for small businesses looking for a lower initial acquisition price. Customization A business needs customization as soon as it starts growing to manage complex processes more efficiently. On-premise solutions are customizable but are directly associated with your existing system. Therefore, as you upgrade your system, it is most likely to wipe out all the previous modifications and you will have to engage your IT resources to remodify everything. On the other hand, cloud ERP systems may not be customizable but flexible enough to keep your customizations intact during the software upgrade. Maintenance and Upgrades In the case of cloud ERP, the service provider takes charge of the routine maintenance and upgrade, leaving you no job to fulfill at your end. The updates are automatic, painless, quicker and a lot easier. It allows you to stay on the latest version, for example, Microsoft keeps updating Microsoft Business Central frequency and ensures major updates twice a year hence letting the business owner optimize the latest technology. However, in the case of on-premise solutions, you are responsible for the system update and daily maintenance. Scalability Cloud ERP can support a massive number of users and be flexible at the same time, allowing a business to scale up or down according to their requirements easily. Therefore, reducing costs in the long run as you only pay for the functionalities and according to the volume of users. You cannot expect the same from an on-premise solution. Scaling your business with an on-premise solution would demand additional investment in infrastructure and hardware. Integrations You can easily integrate third-party applications with Cloud ERP solutions while complementing your business evolution. However, it is not that easy for an on-premise solution to do the same. For instance, a cloud ERP solution such as Microsoft Dynamics Business Central seamlessly integrates with Microsoft Office 365 and other Microsoft applications such as Power Platform. You can always extend the functionality with Microsoft Appsource. Cloud ERP Ensures some of the most robust benefits like better security, agility, flexibility, and most importantly lower costs. They replace the hard maintaining and updating systems and allow businesses to go further and invest their resources in something more crucial. Microsoft Business Central is one of the most efficient cloud-based systems. If you have been using Dynamics NAV and looking for a NAV to BC Upgrade, contact Trident, the Gold Microsoft Dynamics 365 Implementation Partner. Contact us for more information.

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Top Reasons to Use Microsoft Dynamics 365 as your CRM

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Microsoft Dynamics 365 is a unified platform that combines ERP (Enterprise Resource Planning) and CRM on the same platform while eliminating the need to implement different systems for different purposes. Dynamics CRM has different modules such as: Dynamics CRM for Sales Marketing, CRM for Warehouse Management etc. Using disparate systems can cause more complications and compromise with your productivity. In an era where most businesses are switching to smarter technology, you being stuck to the traditional methods can cost you your productivity, profit margin and overall business goal accomplishments. Be it sales force automation, business intelligence, marketing, account management, order management, service improvement or a seamless information flow, Microsoft Dynamics 365 is capable of handling everything pretty easily. In this blog, we will discuss why you should use Microsoft Dynamics CRM for your business. Coupled with expertise in deployment, building, and supporting advanced CRM solutions, it brings out greater control over your sales process. With boosted client satisfaction and greater productivity, you can easily surpass competition. Microsoft Dynamics showers tremendous benefits to your business such as: Your employees begin to work more efficiently and can now make better decisions. You boost your marketing with Microsoft Dynamics CRM robust tools that make it easier to set up, analyze, run, and manage campaigns. Your marketing and sales staff begin to collaborate, hence resulting in attracting more business. No more silos, as Microsoft CRM stores data in one place. It implements the best practice approach while improving your business processing You can conduct more effective campaigns. You can manage your inventory better and predict the future requirements. Benefits of Microsoft Dynamics CRM Customization Boost Microsoft Dynamics 365 is a pretty flexible solution that works as your company goes. With unlimited features and third-party integration ability, it ensures enough flexibility and ideal customization according to the changing needs of your business. You do not have to engage with different software if you suddenly come across a new requirement. It can easily be tailored to work as your company wants. This CRM views links and forms and can customize them without extra development. Easily Accessible Information Are you tired already scanning through different software a critical piece of information? Bid a goodbye to this struggle as Dynamics CRM integrates data like sales, marketing, customer and so on under the same roof and creates insightful plus actionable reports. With its robust tools, you can ensure that the right information is provided to the right employee. You can easily share customer-oriented PowerPoint presentations, documents, reports through Office365 which enables Microsoft Teams, Outlook, Excel, PowerPoint and so on. Targeted Marketing Campaigns It is important for your clients to know about your product and the exclusive offers attached to it. Microsoft Dynamics 365 delivers a tool which seamlessly simplifies complex processes such as building leads and client lists, generating targeted at specific prospects, measuring results, and executing follow ups. This software will always ensure you stay connected with the right clients. Seamless Application and Data Source Application Microsoft Dynamics 365 possesses the force of Microsoft NET Framework and Web Services. It allows companies to integrate their old, isolated, legacy business solutions and apps. This system connects with your third-party application while helping you break down information in silos. For instance, with email marketing, you can create personalized emails with CRM information and track recipient tools in Dynamics 365. With surveys, you can easily match client gratification replies with the contact records in Dynamics 365. Similarly, with web tracking, you can easily track enterprises who show interest in your product or just make a casual visit. Power BI (Business Intelligence) and Dynamics CRM With Microsoft Dynamics CRM SQL server, you can enjoy the services. Build insightful reports with this robust analytical tool for every business. These embedded analytical tools integrate with a SQL server to create actionable data reports for people at managerial level while providing enough accounts for better decision making. You can easily gain a complete view of your client anytime you want while accessing its advanced reporting functionalities. This system provides a crucial platform for planning, marketing, sales, investment, and tracking. Implementing Microsoft Dynamics CRM can solidify your relationships with customers, you can even create relevant deals, offers and loyalty programs for an individual or a group of customers. If you are looking forward to getting Microsoft Dynamics 365 CRM, for Dynamics CRM for Sales Marketing, CRM for Warehouse Management, or any another module, you can contact Trident Information systems. We are a Gold Microsoft Dynamics Partner who has been serving various industries for over 20 years. Contact us for further information.

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Six Must Self-Asked Questions for Retailers

Retail ERP Software / Trident

Retailers these days are aspiring for strategies to provide unparalleled services to their customers. Experimenting with innovative technology is one of the latest trends around, for instance, ERP Software for Retailers like LS Retail ERP is getting popular throughout the world due to its flexibility and scalability. The urge to surpass competition is their driving factor. There are “n” number of technologies claiming to be the best. However, choosing the ideal option is up to the retailer and his requirements. With a comprehensive evaluation, they can satisfy their customers and thrive in the retail market. To produce an appropriate strategy, there are certain questions a retailer must ask himself. Without a legit evaluation, randomly following a path becomes risky. Given below are six must self-ask questions. Q1: What platform do your customers prefer for shopping? Identify the platforms your customers are driving to, i.e., is it online or offline. How many purchases do they make through their smartphones? How do they like to pick up their orders? Is it online or offline? What services are they looking for while shopping? Make sure you use an ERP Software for Retailers to integrate your platforms and deliver more convenience while shopping. If you want to understand their spending pattern and preference, you may as well use AI-based technology that collects customer data, evaluates their pattern, and generates insightful reports. Q2: When do they shop, and how easily do you refer to related items? This is an essential aspect of good upselling. Identify when they shop and what they are interested in. Notice when they prefer to make purchases on a certain item at a specific time. If you fail, you are slipping the opportunity to make additional sales. BI tools, in this case, can be useful to you. They identify what products they are constantly visiting online and make purchases to make relevant product references. Q3: What is their most preferred communication channel? Even though Omni-channels customers desire to communicate via different mediums, there are still some ways that stand out for them. The key is to identify those segments and apply the right strategies and campaigns there. This can bring a significant business inflow. Use the right technology to identify every possibility that can bring new businesses in. Q4: How do you create loyalty programs? Do you randomly create loyalty programs for your customers based on trends? or do you actually think about it and then act? Do you segment your customers and provide suitable programs for each group? Do you have a suitable technology that supports loyalty programs? ERP Software for Retailers is the best platform that helps you generate effective loyalty programs. It uses power BI to extract customer data from every point. It can read and identify their spending patterns while segregating them into different groups enabling you to create suitable offers and deals for either different groups or individuals. Q5: How many customers of yours use social media? These days, most people are scrolling through their social media and getting influenced by certain products they come across. Social media is a terrific way to monitor customer feedback and encourage them to purchase new products. Some companies even enable “buy now” buttons on their social media. It is smarter to foster a new product drive via the platforms your customers already love. Q6: What is your overall management technology like? Some companies pose to be the best omnichannel providers in the market. However, you cannot risk trusting just anyone randomly, you must conduct thorough research and then opt for the right service provider. We recommend using a ERP Software for Retailers like LS Retail, which delivers the most robust omnichannel solution without fail. Businesses that use disparate systems for different activities end up falling into complications, the data right is nowhere to be found when needed the most. If you use different systems, you need more time and a dedicated IT team for their maintenance and updates. LS Retail ERP on the other hand is an extension to Microsoft Dynamics 365, which frequently updates your system without disturbing your business’s ecosystem and provides major updates twice a year after notifying you about it prior. Moreover, the maintenance is undertaken by the company itself, so you can engage your workforce in other productive activities. If you are looking for ERP Software for Retailers , contact Trident Information Systems for a demo. We are the LS Retail Gold Implementation Partner having a large team of experts and a robust record of accomplishment.

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