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How Business Central Helps to Manage IT Infrastructure Effectively? 

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An SMB’s might come across various challenges. However, they might not have enough  resources to overcome each. It is advisable to pick a centralized solution such as Microsoft Dynamics Business Central. It is important to pick the right Business Central Implementation Partner with years of expertise.   As an IT Operational head, you might encounter various issues regarding your current technology, since there are only a handful of professionals burdened with overflowing responsibilities. It is more complicated to improve, maintain and build an IT environment than you might have perceived. Some of the most common issues that IT Operational heads might come across include:    System Integration: It might become a headache to integrate multiple services written in different formats, even though system and service integration format may reap tremendous benefits, it all compresses into inbuilt complications.   Cost Cutting: balancing technological evolution with cost-cutting has become one of the most daunting tasks for the IT department. Having said that, IT engineers need to take care that their technical solutions comply with the cost requirements.   Data Protection: cybersecurity or safety is one of the biggest concerns of IT these days. Since we share a great deal of personal data, identities, and much more via various online platforms which makes it prone to data theft and other security issues. IT engineers need to adopt a suitable solution that guarantees data security.   Enhancing workforce productivity: every business on earth aims at securing improved workforce productivity. Creating strategies to enhance productivity can be challenging since an SMB might compete with older and more stable businesses.   Internal Network: Robust and secure internal network is a basic need for any organization. There should be well-planned solutions to meet current requirements, suitable, scalable, and flexible technology should be opted for.   How can Microsoft Dynamics Business Central help you scale your Small-to-midsize business?  When you are looking for the best ERP (Enterprise Resource Planning) solution for your business, either cloud or on-premise, you are most likely to cross paths with Dynamics 365 Business Central. Being one of the top ERP solutions, it helps you process your business operations seamlessly by automating and streamlining them. However, if you have already experienced LS Central’s services and are planning to upgrade to Microsoft Dynamics Business Central, here are the benefits you are entitled to if you proceed further.  Premium Add-Ons  With Microsoft Dynamics Business Central you can get premium add Ons under a unified platform such as Microsoft o365. You can access Word, Excel, PowerPoint, Outlook, OneNote, Publisher, Exchange, SharePoint, Skype for Business, Microsoft Teams, OneDrive for Business. Some Office 365 apps support mobile versions for more flexibility and ongoing operations such as PowerPoint, Word, Excel, etc. You can also claim 1 TB of OneDrive for Business Cloud Storage per user.   Power BI (Business Intelligence)   Get your business insights more easily with a Power BI. It is a data visualization system designed by Microsoft, which helps you create dashboards and relevant reports. With Business Central’s Power BI, you can flexibly customize and drill-down reports. You can even merge data from different companies and make a thorough comparison or use it to create a better strategy. Some BI reports can even be engraved within Microsoft Dynamics Business Central, and you do not even have to leave the system. So do not be afraid to create complex dashboards as the Power BI has it all covered. For a better experience, we recommend contacting an experienced Microsoft Business Central Implementation Partner.   Real-Time Data  Get access to real time accurate data at hand with a robust business intelligence. View dashboards and customize reports. Extract market data, customer preferences and spending pattern to reform your loyalty programs and draw a larger customer base. Get business insights and identify your shortcomings, make more logical decisions and scale.  Connected Data & Security  Access comprehensive data that centers on how your employees communicate, collaborate, and manage their time in Microsoft Dynamics Business Central. You can further create applications for intelligence, analytics, and business process optimization.   Shifting to the cloud only enhances your employee’s flexibility. Nevertheless, it also exposes your business to sometimes subtle and sometimes detrimental effects. Business Central follows Microsoft’s modern lifecycle policy which states an inevitable service update every six months in April and October. Microsoft’s Application security helps to secure your business central applications irrespective of its hosted location. It authenticates, authorizes, audits, encrypts data, and performs security development lifecycle (a process of developing even secure software)  Flexible, Scalable, And Extensible    Another key feature of Microsoft Dynamics Business Central is its flexibility. Since it allows industry-specific tools, you can get it adapted to your system and be more in touch with the most important data to the business. Another factor supporting its flexibility is the cloud. Having your system upgraded to the cloud can retain more data than a particular database or server. Not just this, it is pretty scalable and can easily manage data which means it is suitable for various companies and is ideal for growing businesses.   Rapid Deployment   Being robust does not mean being complex. Have smooth and easy deployment with Microsoft Azure. You can even opt for an on-premise deployment to your hardware. It is all centered around what you prefer. Azure links up to 100 facilities all together via this one massive network. Each feature is highly secured and if combined, you get always ensured safety. Whatever you prefer, it will never be a hurdle in the rapid deployment by Dynamics 365 Business Central. We recommend contacting a suitable and highly skilled Business Central Implementation partner, who is experienced enough to take care of your business management needs.   Final Words   We can conclude that Microsoft Dynamics Business Central is one of the best business management solutions available and can potentially overcome all SMB business challenges. It is important to pick suitable Business Central Partners such as Trident, Business Central Implementation Partner, armed with an instantly skilled team and over 20 years of experience. For further queries, contact us.    

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Ditch Multiple User Experience and Connect Your Business to Boost Productivity and ROI 

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Having organized disconnected data demands more attention and resources. It eventually deteriorates your productivity. It is better to opt for a Unified Software Solution like Microsoft Business Central, hence enabling a unified platform and centralized control. Having disconnected systems is most likely to disbalance your budget. Lack of needed data at the right time fosters profit compromises, poor strategies, and even loss of customers.  In multiple User Experience/ User Interfaces, the employees are bound to learn different security and administration models.   Needs a larger IT budget and having employees manage names and passwords.   Disconnected systems foster redundancy issues, errors, wasted time, missed steps, and so on.   Communication complexities due to relying on emails to share data and versioning issues with shared documents.   Does not support mobility.   Possesses hidden costs of staff training and onboarding to different UX/UI systems.   May provide poor business insights leading to poor strategies.   Microsoft Business Central is one of the most renowned and reliable Unified Business Management Platforms across the globe. It connects your business and enables a sole source of truth. It is cost-effective as Microsoft Business Central Licensing is very flexible and convenient. You do not have to pay a huge upfront cost, instead, you can pay per user on a monthly subscription. It is easy to use, and you do not even have to spend a fortune on staff training. Instead, it is free of cost.   Why Microsoft Business Central?  Business Central Implementation enables a plethora of benefits that help boost your productivity and Return on Investment (ROI). Moreover, with Microsoft Dynamics Business Central, you no longer have to worry about software upgrades as your D365 Implementation Partner is responsible for major as well as minor upgrades.   Helps Cutting Costs  One of the greatest benefits of a unified ERP (Enterprise Resource Planning) software is its increased ROI. With Business Centrally, you never have to worry about spending too much on maintenance and upgrades, as everything is already taken care of by your service provider. Leaving no space for latent costs on staff training. Additionally, it follows a flexible Microsoft Business Central Licensing approach where you can pay per user on monthly subscriptions.   Automatic Upgrades and Maintenance   Unlike traditional methods, where upgrades disturb your business functioning and become more of a headache, Microsoft itself enables major as well as minor Business Central Upgrade. Minor upgrades happen frequently without disturbing your business’s ecosystem whereas major upgrades are done twice a year, for which you are pre-notified.   Easier Staff Management   The user can see its employees and roles assigned to them also, Microsoft Business Central eliminates guesswork and allows your employees to access relevant data using a simple interface. It also reduces the training period while preventing unnecessary HR requirements.  Delivers Insightful Reports   Microsoft uses Power BI (Business Intelligence), which extracts data from different touchpoints, filters it, and turns it into visually appealing insightful reports. These deep-rooted reports allow to form better decisions to increase sales and maximize profit. Moreover, you also get insights into what is going on within your business and what your KPIs (Key Performance Indicators) are. You will be notified about the areas that demand your immediate attention, hence improving your productivity.   24/7 Support   Despite being invincible, Microsoft Business Central may too face downtime, just like any other software. However, the user can immediately contact Business Central Support and get the issue resolved. The support is available 24/7 by your Microsoft Dynamics 365 Implementation Partner.   Optimized Supply Chain   The supply chain is massive and one of the most complex aspects to manage overall. Dynamics 365 Business Central Features allow a single platform designed to manage such complex aspects. From raw material sourcing to warehousing to product delivery, it manages everything gracefully with real-time inventory tracking and updates.   Enables Remote Access and Scales with Your Business   Being a cloud-based software solution, you can access it from any device, anytime and anywhere. Supporting remote work is especially useful during this pandemic era where uncountable lockdowns have already been imposed. It ensures your productivity stays intact no matter what the outside situation is.   Microsoft Business Central is a leading ERP throughout the globe for a reason. Its flexible features help boost profit and productivity simultaneously. Being scalable software, it adjusts itself as your business grows. However, make sure you choose the right D365 Implementation Partner with a robust track record like Trident Information Systems, a Gold Implementation Partner. If you are looking for Microsoft Business Central Support or Business Central Implementation, contact us. 

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Benefits of Dynamics 365 Finance and Supply for your Business

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As you may already know, D365 AX Support for Dynamics AX 2012 and Dynamics AX R2 will no longer be available after April 12, 2022. Hence, obligating businesses to upgrade their Microsoft AX to D365 For Finance & Operation (which is also known as D365 Finance and Supply Chain Management).   Furthermore, D365 Finance and Supply Chain possess every feature and functionality that Microsoft Dynamics AX has to offer, builds upon them, and transforms into a full-fledged platform a 21st-century business need.  Dynamics AX on the other hand will soon terminate Dynamics AX Support while leaving you on your own.  While Dynamics AX is merely a desktop-based application with massive infrastructure footprints, D365 Finance and Supply Chain is a comprehensive web and cloud-based software that the user can access from anywhere on different devices whenever they want.   There is a lot of D365 For Finance & Operation has to offer, such as an Advanced user-friendly interface, web-based login, Free updates, additional integrations, better quality service, better Excel integration, LinkedIn integration, and so on.   This version has a lot to offer a business such as:   Integrations  These integrations are highly impactful for a business to understand its current situation better and project prospects. D365 Finance and Supply Chain endorses a very tight integration to Dynamics 365 products like Marketing, Sales, Service, Office, Excel, and a lot more. Via these integrations, the user can access end-to-end data in a single platform and unlock information from various sources.   Updates  As D365 For Finance & Operations is a Cloud-based system, Microsoft frequently schedules its updates and major updates twice a year, hence the user does not have to worry about being on the latest version as the update is done automatically. All you have to do is accept them and off you go.   Flexibility   Dynamics 365 Finance and Operations provides more flexibility which lets the user save money on licensing and user. Workspaces have now replaced Role Centers while allowing multiple Dynamics 365 features to be used simultaneously through tailored dashboards. The workspace makes things simpler for the user while making inexperienced users more productive.   Power BI   This is certainly one of the major additions made in D365 Finance and Supply Chain. With Power BI the user can create insightful reports inD365 interface. They can unlock and leverage crucial information and create reports instantly.   Search Capabilities   In addition, the search capabilities in the system have become even more robust while making it simpler to find needed data no matter where it is stored in the system. The strong integration to Excel enables bi-directional data importing and exporting to D365 Finance and Supply Chain Management to Excel.   Custom Extensions   This is one of the new tools. It enables product extension by constructing solutions on D365 without impacting the core coding of the application. This means adding the functionality is easier and will not harm any future upgrades.   What can D365 Finance and Supply Chain do For Your Business?  It improves financial performance by obtaining new business opportunities through centralized management and in-built analytics.   Helps meet regulations in different countries by having country-specific localizations in a single system.   Helps make smart, proactive decisions via target systems, and circumcised information, tasks, and insights relevant to certain jobs.   It adapts to systems while fulfilling unique business requirements with its expansion.   Upgrades to new releases are like a piece of cake.   Accelerates and simplifies deployment with instant-on capabilities.   Tracks assets efficiently.   Robust logistics management helps optimize goods and material flow.   Diminishes reporting errors and automates where necessary.   Gives valuable insights into every area of the supply chain through predictive analysis and Data Collection.   Improves product quality with valuable insights to resolve issues early.   Gets access to other D365 applications like Office 365, SharePoint, etc.   Supply chain automation cuts procurement costs.  Helps a business grow with D365 For Finance & Operation robust omnichannel solution.   It has an on going support system unlike Dynamics AX Support.  Bottom Line    Dynamics 365 F&O comprises all the core data and processes under the same roof while making it easier for a business to provide visibility, standardize operations and simplify compliance. The end of D365 AX Support for Dynamics AX 2012 and Dynamics AX R2 in April 2022 is the major reason businesses need to upgrade their Dynamics AX to D365 For Finance & Operation. If you are also looking forward to the upgrade and a suitable implementation partner, you may contact Trident Information Systems who has been serving businesses for more than two decades. We have a strong record of accomplishment and a massive technical team to take care of every forthcoming business aspect. Contact us for further information.  

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How Retailers Thrive Moving Their ERP to Cloud?

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  Retailers these days are mounted with the pressure of providing excellent products / Services while satisfying customers at the same time. COVID 19 has contributed the most to this mindset. Where people were restricted to their homes, retailers had to upgrade their services in order to reach their customers and survive. Unfortunately, some of them could not take the load and shut down, however, those who innovated and implemented technologies like Microsoft ERP Implementation are immune to the crisis.   However, technology consequently advanced to deal with the same. With powerful tools and intelligent AI-based technology, this seems possible. As soon as a retailer starts using the cloud, his entire team can access the real-time data whenever they need it, enabling every employee to take steps right when they are needed. In addition, moving your ERP to the cloud can deliver the following benefits to a retail business:  Complete security  Reliable and unified real-time data    Cost and Time Efficiency  Helps keep up with trends  Adds intelligence to the business   Scalability     Provides Security   As soon as you move your ERP to the cloud, you no longer have to fuss about a security breach. The entire responsibility shifts from the in-house system to the cloud service provider.   Be it data legislation, security protocols, privacy requirements, or preventing the latest threats: each one of these is the provider’s responsibility. Therefore, even if there is a malware attack, you do not have to run and turn on the (figurative) fires in the middle of midnight. Microsoft experts will handle your problems anytime, anywhere.     Provides Real-Time and Unified Data  When you move your ERP to the cloud like Dynamics ERP Implementation, you and your team can easily access real-time data (in the shape of reports, dashboards, charts, etc.) and make more logical and quicker decisions. Having a unified AI-based platform like the one Microsoft offers, you can get intuitive reports extracted from big data. Various retailers struggle with inventory management and do not even realize how much it drains their money. Being backed up with live data, retailers can manage their assets more effectively.     Cuts Time and Costs Bot  As compared to on-premise IT infrastructure, Cloud infrastructure is much more reliable and cost-efficient. On-Premise IT needs assembly, testing, implementation followed by other costly development stages. Since every piece of data is stored in-house, ruptured hardware needs to be replaced as soon as possible. However, it is a lot simpler in the case of the cloud: there is no dedicated server at work which greatly reduces the implementation costs.     Keeps Up with the Current Trends  Traditional IT environments can take months to add new functionality. Meanwhile, businesses might lose some great opportunities due to this delay. Competitiveness depends a lot upon the effectiveness and efficiency of a business to grasp trends and make valuable decisions. Having the cloud at your service, you can enable yourself to use some power apps to keep you intact with the current trends. To stay at the top of the competition, you must understand customer behavior, spending pattern, and preferences.    Adds Intelligence to Business  One of the greatest benefits of using the cloud is that businesses can benefit themselves with advanced computational power. They can leverage the potency of Artificial Intelligence and machine learning-powered technology. This way, they get valuable insights into their business, make more logical decisions, improve productivity, and increase competitiveness. Applications like Power BI extract big data into insightful reports, these reports can essentially help understand every customer contacting your business, if combined with AI, it can even provide valuable market insights. These facilities are easily available with the cloud.    Scales with Your Business   Cloud-based ERP is the ideal choice for rapidly scaling businesses. It might take months to set your on-premise ERP for your growing business, also, it is a pretty costly affair. Many retailers will not prefer to shift from their on-premise system as long as it “works.” Little do they realize how it slows down your growth. If you want to expand your boundaries outside of your country, think about how much investment will it demand? The best way out is to upgrade your ERP to the cloud.   Time grows, and so does your business. It is time to embrace cloud-based ERP like Microsoft D365. If you are looking for an implementation partner, you can contact Trident Information Systems. We are one of the best ERP software provider in India.     

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6 Mistakes that lead to Wrong ERP Implementation and Loss of Time

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When businesses think of an ERP, the first thing popping up on their head is “how much is this going to hurt?” Indeed, it is one of the most important and massive projects of a business. If implemented properly, it is capable of upgrading each of your business aspects. Otherwise, you may run into trouble.   ERP is a disruptive, tedious, and huge yet beneficial project. Hence, you need to be very careful while implementing it. Given below are some of the stats of ERP implementation to help you understand how important it is to implement it the right way:   Businesses can reduce up to 20% of their operational and administrative costs.  64% of ERP projects go over budget.   ERP projects that might consume more time count up to 74%  94% of businesses see an improvement in their business aspects with an ERP implementation.   Avoid These Common Mistakes While Implementing An ERP  ERP implementation is a big deal and thus needs to be done impeccably. Proper planning and setting backups to avoid issues can help greatly while reducing the implementation time. Given below are some of the common mistakes businesses commit during this time:   # 1 Not Defining Plan and Goals   ERP implementation is more than just smashing the install button. It needs serious involvement and research. One of the common mistakes businesses make during this implementation is not defining the plans and goals of the company. Which may ultimately lead to confusion and added costs. Probably, you might miss some features your business really needs. Hence, it is advisable to sit with your team and discuss where your business needs assistance so that the implementation team can prepare an appropriate solution specifically designed for your organization. A detailed plan will ensure your implementation team is on the same page and works with maximum coordination. Defining a roadmap simplifies the implementation into actionable aspects while ensuring the credibility of your team.   #2 Showing Insufficient Commitment   As already discussed, an ERP implementation is a long and tedious project that demands incredible involvement. It might take up to 6 months to 2 years. It is recommended to plan for athletes one year of implementation to test and iron out the kinks. If you cannot commit to a one-year dedication, you probably want to find faster project facilitation. Otherwise, do not go for the implementation at all until you decide to dedicate yourself to this.   #3 Not Choosing the Right Implementation Partner   It is a foolish mistake that many organizations make, but what drives them? Insufficient dedication, lack of research, and making decisions in haste. Ideally, businesses should look up to at least four industrial references. Identify their credibility while contacting their customers if possible and ask for their reviews. Iron out their kinks with other businesses. It is the most essential step which cannot be taken casually. Make sure you check the track records and experience. Without a good implementation partner, even if you successfully carry out the first two steps, your ERP cannot be as effective as it should be. Implementation partners such as Trident Information systems is backed with more than 150 technical resources and 22+ years of experience so far.   #4 Not Setting up a Proper Budget  One thing that business leaders fail to recognize is the importance of setting a budget. They are often unaware of how expensive the ERP implementation and employee training is going to be. With the urge to “spend less, get more” business leaders often fall into the web of challenges. Such challenges might lead to project disruptions or even failures. Hence, it is crucial to know the costs of every aspect of the implementation and set a proper budget.    #5 Not Disclosing Crucial Business Aspects   Not being honest enough with your implementation partner is another foolish mistake a business leader can make. Again, with the desire to “spend less, get more” they may resent disclosing some crucial business aspects and run into implementation troubles. The implementation team customizes solutions according to your business needs. Without knowing everything in detail, they cannot provide the right solution. Which may hamper your business operation, and you may end up dissatisfied with the results.   Trident Information Systems carries out thorough research on your business and customizes a solid plan that perfectly suits your requirements.   #6 Not Planning a Post-Launch Maintenance  Forgetting about post-launch maintenance is a risky affair. Take it as a living organism. What do living organisms do? They grow, evolve, and improve, the same goes for ERP implementation. Create a plan for the early stages of post-implementation maintenance and improvement stages. Assign a team to gather data on how effectively employees are complementing the software. Your employees are your greatest asset. Listen to their queries and improve the overall ERP performance. Make sure your implementation partner also provides post-implementation support 24/7, while ensuring 100% continuity of the ERP.    Trident carries out thorough research on your business and customizes a suitable solution for your business. It also offers complete 24/7 post-implementation support. Backed with a robust record of accomplishment, Trident Information Systems is someone you can blindly count on. For further queries, contact us.  

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How ERP Combats Short Labor Supply in Warehouses?

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Call it labor shortage, exploding demands, or both, manufacturers face tumultuous stress in 2020. As factories, warehouses, and markets open, the shortage of labor is not going anywhere. As of June 2021, US Bureau of Labor Statistics data, manufacturing added up to 15,000 jobs, but employment is still down by 481,000 from the February 2020 count. Warehousing added 11,000 new jobs. However, the number is still down to 94,000 over the same period.   There are various factors driving labor shortage. Labors might leave one job for another in search of better facilities, salary, flexible working hours, and so on. Therefore, it becomes crucial to retain your existing staff.   Ensure hygiene and employee safety at your warehouse.   Establish ergonomic workstations and equipment.   Allow flexible work schedules.   Enable ongoing training support.   Equip your staff enough to handle multiple jobs.  Be receptive to your employee’s opinions.  No matter what factors are driving labor shortages, the manufacturers have to be more creative when it comes to dealing with labor. One of the best ways to deal with the labor shortage is to adopt an end-to-end ERP.   How ERP Combats Labor Shortage in Warehouses?  Digital transformation comprises all the strategies and methods that ensure optimum labor utilization. Bring a new life to your shop floor and transform your organization for the better. Apart from this, you can make complete use of your shop floor.   Centralizes Control  Keep tabs on all the warehouses from a single vision of reality. Turn big data into insightful dashboards. Identify insufficient processes and embrace growth opportunities. Generate more time and save finances with organization-wide visibility highlighting every growth-oriented opportunity. Have the comprehensive big data report at hand and build more effective processes or relocate your existing staff accordingly. Browse through current demands and available inventory and make effective strategies. Have improved communication and collaboration from top to bottom.   Automate Operations  ERP doubled with robotics automates manual and recurring tasks. It enables accelerated operations and more accuracy while helping you deliver the right services on time to your customers. Your plant and other stimulating areas get safer. While ERP focuses on the supply chain, other workers can focus on more creative or innovative tasks of the organization. With an end-to-end ERP, you can manage your back office with minimum staff working on it. Let the technology make floor plans for you so you can store your products in the most suitable locations within the warehouse.   Unifies Different Business Modules  ERP or Enterprise Resource Planning integrates and automates cynical business factors within the same technological environment, such as manufacturing, finance, inventory and order management, customer, communication, sales and marketing, project management, and human resource. You no longer need to hire multiple people to engage in these sections, the technology does the work for you. You need minimum staff with data unification.  Inventory Tracking   ERP delivers real-time inventory management. From the moment it enters the warehouse till the time it is dispatched. Some ERP service providers like Microsoft D365 enable tracking via mobile phones and other devices of your choice. It ensures inventory tracking anytime without having anyone else collecting and sharing the reports. Discard expired products and keep tabs on inventory that has already been dispatched. Make sure you never run out-of-stock and optimally locate the product within the warehouse.   Innovative Technology  Robotics helps fill labor gaps and increase productivity. As soon as you integrate robots with equipment, the staff starts getting more familiar with their uses. Some end-to-end ERP solution providers, such as Microsoft Dynamics 365, include advanced business intelligence and data analysis that transforms big data into visually actionable dashboards. Many researches conducted has shown that workers perform their tasks better with innovative technologies. The output rises as they start enjoying their jobs. A little creativity does the trick.   Better Transparency  With the advent of social media, millennials, and their younger subordinates extortionate sharing their ideas in the workplace. Microsoft Dynamics 365 fuels enterprise-extensive transparency and collaboration to meet this standard. Microsoft Dynamics 365 integrates different modules within a single system and enables organizational data through intuitive and sharp dashboards, promoting unparalleled visibility. Moreover, it has a unified platform called MS Teams, which connects employees with one another. Irrespective of their position, they can tap into a free flow of communication instantly. For instance, Warehouse staff can quickly communicate to the inventory manager about stocking-in or discarding certain products.   Final Words   The labor shortage is a worldwide issue. As soon as markets opened, the labor shortage caused grave pain. An end-to-end ERP solution can help businesses deal better with enabling centralized control, operation automation, multiple module integration, and so on. Trident Information Systems is a Gold Microsoft Partner that has served various businesses so far. Reinforced with over two decades of experience and a 150+ skillful team, Trident has accomplished a solid track record. For further queries or a demonstration, contact us.   

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Learn how an electronics manufacturer unifies data and gains agility using Dynamics 365 Supply Chain Management

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Bel Fuse designs, manufactures, and markets electronic circuits products at 24 manufacturing locations across North America, Europe, and Asia. The company’s existing enterprise resource planning solution was highly customized and expensive to maintain, so it decided to deploy Microsoft Dynamics 365 Finance and Dynamics 365 Supply Chain Management. Bel Fuse unified data and can now more easily manage its supply chain operations and finance processes, gaining more agility to respond quickly to changes in the market or its suppliers. With Dynamics 365, we save nearly USD2 million per year in IT service and support fees compared to our previous, highly customized solution. Mark Hodkinson: Vice President of Finance for the Bel Power Solutions Group Bel Fuse Essential step in the supply chain A typical consumer might interact with Bel Fuse products and not even know it. The manufacturer makes the components that power, protect, and connect electronic circuits in products we use every day. Bel Fuse is usually in the middle of the supply chain, relying on smaller parts from its suppliers before passing components on to the manufacturers that create finished products. Founded in 1949, the company has grown significantly in the last 20 years through acquisitions. It has seven business groups, including Bel Power Solutions, which it acquired in 2014. Bel Power Solutions makes the power conversion products for server and storage networks at large server farms and in industrial products like the power sources in hybrid electric vehicles and trains. To manage its enterprise resource planning (ERP) processes, Bel Power Solutions used a legacy version of Oracle that was highly customized and difficult to update. The version was outdated and the month-to-month costs and support for the solution were expensive. With different business units using different ERP systems, Bel Fuse wanted to find an affordable solution to unify the company’s finance and operations processes, starting with Bel Power Solutions. Bel Fuse also needed a solution that would support its material requirements planning (MRP) process, a production planning, scheduling, and inventory control system to manage its manufacturing processes. “Our MRP processing goes in both directions—we require a full dataset and forecasting of what’s coming to us and what’s going out,” says Scott Hasterlik, Director Global IT at Bel Fuse. “We have power assets with 500 components and 65,000 SKUs, so we needed a robust solution to share nonstandard information quickly.” An integrated solution for finance and operations After careful evaluation, Bel Fuse found that Microsoft Dynamics 365 had the right capabilities at the right price for the company’s needs. With Dynamics 365, Bel Fuse had a single system for the first time, the ability to report globally, and a solution that was intuitive to use and easy to add users. Bel Fuse uses Dynamics 365 Finance to automate its financial operations, monitor performance in real time, predict future outcomes, and make data-driven decisions. For operations, the company deployed Dynamics 365 Supply Chain Management, which includes an MRP function and AI to improve visibility across its global supply chain and to improve manufacturing productivity. To aid the quick, seamless deployment process, Bel Fuse worked with Flintfox, a Gold competency member of the Microsoft Partner Network. “Flintfox jumped in, understood what we wanted to accomplish, and helped us move forward on budget,” says Hasterlik. “Flintfox has been a fantastic partner and is still our partner of record.” A wide range of Bel Power Solutions employees now rely on the Finance and Supply Chain Management business applications. Users include staff in customer service, quality assurance, demand and product returns, manufacturing and supply chain ordering, accounts payable, accounts receivable, and engineering. “From decision makers to factory floor managers, everyone is working in Dynamics 365, staying connected and accessing valuable data,” says Stefan Naude, General Manager, Slovakia, at Bel Fuse. Reduced costs, disparate systems eliminated Bel Fuse accomplished its central goal—to reduce the high costs of its previous ERP system while bringing data together in one solution. The company built the capacity it needed without a lot of customizations, helping ensure that the solution would stay flexible in the future. “With Dynamics 365, we save nearly USD2 million per year in IT service and support fees compared to our previous, highly customized solution,” says Mark Hodkinson, Vice President of Finance for the Bel Power Solutions Group at Bel Fuse. Bel Fuse also reduced costs because it now has the tools to fulfill more of its own finance needs internally. For example, a Bel Fuse engineering and distribution site in Italy previously paid an outside firm to do its accounting. “It was easy to move the Italy site into Dynamics 365 and transfer all that work internally to our team in Slovakia,” says Hodkinson. “Now our own team manages the facility’s day-to-day finances even though they aren’t located in Italy. With a common system, we have better access to our own internal talent.” Increased visibility and agility With Dynamics 365, Bel Fuse gained a more global view of financial data and can perform more accurate forecasting. “I always view orders and revenue from a global perspective because the locations are all connected and have so many intercompany transactions,” says Hodkinson. “I rely on Dynamics 365 to help me make sense of complex financial histories to stay on top of complicated billing and payment processes at multiple sites.” With ERP data now centralized and easy to access in the cloud, Bel Fuse can respond with more agility to complex, changing circumstances. When employees in Italy, China, and other countries needed to work from home during the COVID-19 crisis, the company was able to effectively run remote finance and supply chain operations. “We kept all our finance functions moving forward even though we don’t have anyone physically in the office,” says Hodkinson. “We were impressed that our team was able to get everything done while working from home for the first time, and I think that speaks to how intuitive Dynamics 365 Finance was for our team.” As a mid-chain supplier, Bel Fuse is committed to continuing its operations on

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Reinvent business productivity with Microsoft Dynamics 365 and Microsoft Office 365

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Microsoft Dynamics 365 Business Central is an all-in-one business management solution that helps businesses manage financials, sales, service and operations easier and faster from day one. This e-book explores how the solution integrates with Office 365 to connect business processes and personal productivity like never before, bringing insight and efficiency to your daily tasks[/vc_column_text][/vc_column][/vc_row]

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Customer Story : CRANE Worldwide Logistics centralised their sales platform with Microsoft Dynamics 365

Microsoft Dynamics CRM /

As it approached its 10-year anniversary and its first billion in revenue, global logistics and freight company Crane Worldwide Logistics looked for a modern platform that brought all its sales tools into one place. With the Microsoft Relationship Sales solution, which brings together LinkedIn Sales Navigator and Microsoft Dynamics 365 for Sales, its salespeople have the tools to drive more meaningful engagements with customers, convert opportunities faster, and create more revenue. Just by getting the team using the platform, we’ve seen an uplift in activity in all areas. We’ve had record growth since implementing Microsoft Relationship Sales—the last quarter was excellent for us. John Jergens: Vice President of Global Sales Crane Worldwide Logistics A global sales team From a startup created in the risky business climate of the 2008 recession, Crane Worldwide Logistics has become a major player in the global transport and logistics industry, on track to hit USD1 billion in revenue in 2019. Created by former Eagle Global Logistics executives and headquartered in Houston, Texas, Crane Worldwide aims to provide customers with full transparency into its supply chains by coupling talented people with game-changing technology. But with salespeople spread across the globe, Crane Worldwide found itself with a visibility problem. “We weren’t all working on a common platform, so we were lacking in visibility,” says John Jergens, Vice President of Global Sales at Crane Worldwide. “We knew we had a vast sales pipeline out there, but there wasn’t much data available on it—so we couldn’t see how robust it was.” From data silos to connected visibility A key part of the Crane Worldwide ethos is providing customers with meaningful interactions—and that relies on having a customer relationship management (CRM) solution that salespeople can use to build and maintain relationships and convert opportunities more effectively. But, with a seven-year-old siloed CRM system that it had simply outgrown, the company lacked the tools its salespeople needed. “The previous system never had very good adoption,” Jergens adds. “It just wasn’t very functional.” So, the team went looking for a platform that could replace it. With implementation support from Microsoft Partner Network member PowerObjects, Crane Worldwide deployed the Microsoft Relationship Sales solution, a powerful combination of Microsoft Dynamics 365 for Sales and LinkedIn Sales Navigator, to support personalized, meaningful customer engagements. The team was already using LinkedIn Sales Navigator and Microsoft Office 365, so Dynamics 365 for Sales was the ideal addition to the Crane Worldwide ecosystem. “We saw how Microsoft Relationship Sales could help us focus on being easy to work with from a customer’s perspective,” explains Jergens. “So this whole deployment was part and parcel of becoming easier to do business with.” Now, just six months into deployment, Crane Worldwide has 300 Microsoft Relationship Sales users in its ranks, including 150 direct sellers along with employees from its marketing and account management teams. New processes, simpler sales Using the Microsoft Relationship Sales solution, Crane Worldwide salespeople have already changed the way they work. And they’re reaping the benefits of the visibility they’ve gained into the sales pipeline. “Once we rolled out Microsoft Relationship Sales, the overwhelming response was that it’s really easy to use, and it doesn’t take much time,” says Jergens. “We created a very simple weekly routine where our sellers spend about 30 minutes adding new data into Dynamics 365 for Sales. That’s just six minutes a day to keep everything up to date.” With faster processes freeing up more time for the sales team, sellers can focus their energy where it matters most—building the customer relationships that turn into revenue. And, at the end of each week, management can analyze activity through a global dashboard, which combines CRM and customer interaction data into detailed executive reports that show how salespeople are turning relationships into revenue. “With Microsoft Relationship Sales, we can generate KPIs that tell us what a healthy pipeline should look like. We look at the number of prospects and targets, how long the sales cycle takes, and the time from when we close an account to the time it generates revenue,” explains Jergens. “And if the pipeline isn’t where it should be, we can support the sellers with the resources that they need—it’s more productive all around.” A centralized sales platform Because Microsoft Relationship Sales brings together so many sales capabilities, Crane Worldwide sellers have everything they need to do their jobs in one place. Previously, they had to manage a relationship from scoping to sale across disconnected tools and platforms, far from an efficient process. “It’s difficult to put a number on what it’s like to manage 30 or 40 customers with an email folder and a spreadsheet,” says Jergens. “Now, once the salesperson finds a prospect using LinkedIn Sales Navigator, they use Dynamics 365 for Sales to easily track those conversations. Instead of creating and referencing a lot of notes, they can quickly link activities and discussions through Microsoft Relationship Sales.” With LinkedIn Sales Navigator and Dynamics 365 for Sales together, salespeople can start building the context they need to deliver a meaningful interaction before the first contact even occurs. Insight into potential prospects’ roles, connections, and priorities through LinkedIn Sales Navigator is fed straight into Dynamics 365 for Sales—increasing conversion chances from the very start. “It’s had a direct impact on the time it takes to develop customer relationships, because we have true visibility into those opportunities now,” explains Jergens. A built-in assistant also sends prompts to help sellers accelerate the sales cycle, reminding them to contact a lead that might go cold or nudge an opportunity as it approaches its estimated close date. A roadmap for integration In businesses the world over, sales and marketing teams struggle to communicate and collaborate effectively. As the sales team adapts to Microsoft Relationship Sales, Crane Worldwide is already adopting more of the solution’s capabilities to help sales and marketing stay on the same path. “The marketing teams are able to work in tandem with the sales team to help them understand how marketing activities can help nurture their

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