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You Will Never Dread Inflation Again with ERP Software for Retail

Retail ERP Software / Trident Information Systems

You are already aware that the rising inflation rate is having a detrimental effect on consumers and businesses. As prices for everything, including food, electricity bills, and household goods, soar to record highs, everyone is feeling the effects. Trade associations, particularly among poorer households who are more vulnerable to the effects of inflation, like the National Retail Federation (NRF) in the US, which monitors industry changes, emphasize some of the ways that these kinds of events alter consumer behavior. Retail industry leaders too are impacted by the situation. However, they can use it as an opportunity with ERP Software for Retail. With Retail Business Software, retailers can make ground-breaking profits in inflation with attractive policies. Even though it’s challenging to predict exactly what will occur in the coming months, we do know that the retail business has survived and, in some circumstances, even thrived throughout prior recessions. Analyst McKinsey provides a more optimistic analysis of the situation, saying that “retailers may convert these obstacles into opportunities – if they make bold, strategic decisions.” These decisions are typically influenced by retailers’ digital transformation journeys, (ERP Software for Retail) which aid them in acquiring the transparency, knowledge, and abilities required to safeguard margins and promptly address shifting customer and corporate demands. In light of this, the following five technological strategies can help your business become more resistant to inflation and other issues in the future: Order Only What Will Sell It might seem obvious that you must stock the necessary items but is it that easy? Without real-time insights, you cannot understand what items will sell at a specific time. Implement ERP Software for Retail which allows live market updates and statistics to help you analyze the right strategy for upcoming sales. LS Retail ERP will help you analyze the sentiments and spending patterns of your customers to provide them with the best deals during inflation. Furthermore, ERP for Retail will help you identify present and future buying trends and upcoming shortfalls in your supply chain. Reinforcing your business with retail analysis helps you understand your customer’s patterns, which will be useful for your marketing planning. Set Reasonable and Appealing Pricing To attract customers, you do not have to sell your products cheaply all the time, nor must you run a marketing campaign most of the time. Your customers may perceive your brand otherwise and may not even want to pay enough for the full price for your products. Instead, with ERP Software for Retail and its analytic tools, use this time as an opportunity to reset your promotional strategies. You can think of creative ideas of how you can provide products to customers at reasonable prices while saving your costs and profit margin. A UK-based retail company, Sainsbury’s, did just that. They introduced new pricing pledges during the inflation as it eased the financial pressure on customers while helping them make more profit. This way not only did they bond emotionally with them but also managed to make a profit. CEO Simon Roberts said that they have invested £60 million to lower the prices so their customers could get exclusive offers and meal deals on budget. Improve Your Staff Performance with ERP Software for Retail It doesn’t take long to see that high staff turnover continues to be a significant concern for merchants in this sector. The average staff turnover rate in retail, according to NRF, is over 60%, which is significantly higher than the average for other industries, which is approximately 19%. The expenses incurred due to all those people joining and leaving your payroll quickly mount up. Recruiting, recruiting, onboarding, and training consume time and resources from store management and cost your company money. What can you do, then, to entice the greatest employees, maintain their productivity, and motivate them to stay with you? A cutting-edge POS Software Solution undoubtedly helps. It not only enables you to organize and monitor employee schedules, but it also provides you with a comprehensive picture of costs and results. With this knowledge, you can handle brief and overstaffed times, identify high performers and reward them, and give those who require tailored coaching and guidance. Filter Your Omnichannel Strategies Retailers are preparing for less foot traffic in their businesses due to rising energy costs and gasoline and fuel costs. According to a poll by Alvarez and Marsal’s Consumer and Retail Group (CRG), more than half of consumers usually or exclusively shop when they truly need something, which results in fewer trips to the store and more things being purchased in bulk per transaction. In these circumstances, maintaining a connection with your consumers and enticing them to do business with you depends on having a seamless physical and digital presence. Make those experiences count whether customers are visiting your business less frequently or shopping online less frequently. McKinsey provides the following illustration of what this coordinated shopping experience may entail: Retailers can access all of our omnichannel chances to place an order and pick it up using ERP Software for Retail, which will also assist you with navigating and offer you visibility into the goods in the shop. You are welcome to use a QR code to conduct product research while standing in the aisle. Inflation hits every business but retail the hardest. Retailers need ERP Software for Retail during this time to accurately analyze the market and supply chain. LS Retail provides a complete ERP and CRM suite to help retailers thrive even during inflation. If you are looking for an LS Retail Implementation Partner, you can Contact Trident Information Systems. We are a Gold Microsoft Dynamics 365 Implementation Partner and Diamond LS Central Partner. For further details Contact Us Today!

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How Business Central Fits Small Businesses So Well?

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Dynamics Business Central was specifically designed keeping SMEs in mind. It is a unified ERP and CRM and an upgraded version of Microsoft Dynamics NAV. Consisting of all the NAVs functionalities, it comes with more flexible options. It aims at the smoothness and security of your business with Microsoft Cloud Azure. Everything is stored on a single database, hence allowing real-time visibility and faster data access. However, you can run it on-premises as well as on the cloud. Microsoft Business Central fosters automation which therefore leads to better and faster management of operations. It further consists of shipping, sales, finance, manufacturing, service delivery, etc. on the same platform. Why Dynamics Business Central for Small Businesses? One of the major reasons why Dynamics Business Central is so favorable for small to mid-sized businesses is because of its affordability and flexibility. Furthermore, you can integrate it with different third-party apps and customize it however you want. The reasons why it fits small-sized businesses are as given below. Extremely User-friendly First, Dynamics Business Central is extremely easy to use. With an intuitive interface, it doesn’t take too long for a newbie to learn how it works. If you have already used basic applications like Excel and outlook, you can use them easily. Furthermore, it guides you through the process step-by-step and you can even find answers to your queries by clicking on the ribbon icon at the top of the screen. If you wish to access the role centers, you just open the homepage and you are there! You can find the roles you have assigned like finance, inventory, logistics, etc. Flexible Subscription Model Flexibility is the best part of the Business Management Software. Unlike other software, where you pay an upfront cost, you can use Dynamics 365 Business Central on a subscription. It serves a pay-per-user model where you will only pay for what you need. Scalable For quickly growing small businesses, Dynamics Business Central provides various flexible options. You can scale up or down this software without having to see complexities. Your data stays intact, and operations work seamlessly. You can integrate third-party applications as per your requirements. It doesn’t matter which industry you belong to; be it manufacturing, apparel retail, or logistics, it will work for you as effectively as it would for other industries. Automation D365 BC completely automated your business while allowing your staff to focus on other high-yielding areas. You can further expect faster operations with low human errors. Automation is necessary for the overall growth of business efficiency. Remote Access The pandemic was harsh for every business, especially small businesses where they struggled a lot to survive. Working from home has become a necessity. Those who couldn’t comply had to face severe losses. Even if you do not have a definite base, or your business involves a lot of traveling, Dynamics Business Central has a feature for you; remote access. No matter where you are in the world, you can access your business from any device remotely. High Security Being hosted on Microsoft Cloud Azure, Dynamics Business Central ensures bank-level security of your data. You can count on Microsoft Security as they have engaged over 3000 technical experts who are working day and night to keep your system secure. One team creates the latest potential threats and the other finds ways to tackle them. Latest Technology on Budget As soon as you are on Microsoft Dynamics 365, you will not have to engage your technical team for its maintenance and update. Microsoft D365 will do this for you instead. Dynamics Business Central launches major updates every 6 months and minor upgrades every quarter. Since you can pay on a subscription, you have your budget set! Being on the latest technology is crucial to stay ahead in the race. However, there is another factor that will decide how far you will go with the technology, and that is your implementation partner. What is the point of installing robust technology if you can’t get enough support for it? What if your service provider is not there to rescue you from an ugly situation? It is always better to research thoroughly and find a suitable D365 Implementation Partner. Trident Information Systems have been serving SMEs and large businesses for more than two decades. With a high customer retention rate, robust technical resources, and a massive team of experts, we became Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Partner. Our 100% success rates ensure three-fold. If you wish to implement Dynamics Business Central, Contact Us Today!

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Why Business Owner Needs Future-Ready Technology for Hospitality Industry

Restaurant Management ERP / Trident Information Systems

This Pandemic has brought a massive shift in the Hospitality industry. The tough working parameters have made it quite difficult for restaurants to sustain their services. The juggle between survival and keeping up with government regulations demands a future-ready Restaurant Management Software to be a must-have for all restaurants. Such software embraces sophisticated technology which is pushing its limits to evolve into its best vision. One such software includes LS Central for Restaurants; it broadens up to ERP for Restaurant management, and facilities complete business management in the same platform. It is an excellent Restaurant management software, especially when today’s scenarios have shaken the industry from within. Current Challenges Faced by Restaurants The COVID-19 pandemic has constrained this industry to operate differently and adopt suitable solutions to survive. Certainly, there are a few things that no one saw coming: Meeting the Break-Even Point: your break-even point can be defined as the sales covering your operating costs. Like all businesses, where the CEOs wish for huge profits, restaurants are struggling to meet their break-even point. Keeping up with the sanitation and health regulations: covid 19 pandemic has made customers and staff even more aware of their sanitation and health Off-Premises Dining: the enforced lockdown has labored the dine-in restaurants to swear by delivery sales and always meet the necessary returns. Good Restaurant management software can be a huge help. A recent techno mic conducted study has revealed, over 80% of restaurants were prevented from shutting down because of take always and food deliveries. This is believed to be the forthcoming scenario for the next few years. Limited offers and innovative menus: to last throughout the forthcoming years, there is an incredible need to adopt more creativity. Offering certain menus, new offers, and out-of-the-world experiences can draw a lot of drawbacks, especially those cutting on their dining out budget. Advance online ordering system: Restaurants are subjected to strict sanitary guidelines and lockdowns and are expected to remain the same way for quite a while. There is a growing need for contactless home deliveries and online food orders. Overcoming the slow pace in 2021 will have restaurants to have examined all business prospects and aspects again. Restaurants need suitable Restaurant Management Software such as LS Retail for food services to cope with the upcoming challenges. How Can Restaurant Management Software Help You Combat the Challenges in Hospitality? There are many technological and non-technological challenges in the hospitality industry, such as the need of using multiple restaurant management software to get different features, back office and front office integration issues, lack of real-time data tracking, difficulty in retaining customers, and so on. LS Central for Restaurant can help you get rid of them. It is an all-in-one Restaurant Management Software that generates a real-time data report and exhibits the bigger picture of cafes, restaurants, and other food services, integrating activities from the back office to the final customer service, therefore, leading to excellent coordination. Additionally, you can get the following benefits: Centrally Manage Your Restaurant Since you can monitor each business activity and access real-time data within the same environment, you can eliminate the excessive expenses on multiple software. It carries out the following tasks: This Restaurant Management Software supervises and administers your franchise and location from the headquarters. Navigate the performance of your staff and carry out effective communication. Computes real-time costs and revenues and picks up the latest trends and opportunities. Check up on the real-time reports. Uses Artificial Intelligence to read and predict your customer’s or prospects’ behavior. Scales up your business and helps it grow. Cut Costs and Boost Revenue With proper assistance management measures, you can minimize waste and use your resources optimally with this Restaurant Management Software. LS Central does the following jobs for you: Accurately price your menu and ensure good returns. Orders and distributes the appropriate quantity of ingredients. Plan out your meals and streamline your ingredient orders. Automates everything and eliminates mistakes. Allow Customers to Serve Themselves Get ready to deliver excellent customer service and draw a broad set of customers repeatedly. This is how it helps your business get a customer boost: Uses mobile POS on the table and takes contactless orders and payments. Give your customers a free hand to customize their meals by removing or adding ingredients of their choice. Exhibits the exact ingredients and information on allergens at the POS on online platforms and on self-ordering devices. Adjust the price and the menu as per the demand. This Restaurant Management Software allows your customers to order food online or as per their preferred services. Get Customer Loyalty Programs A loyalty program is a great measure to retain your current customers and also increase the customer base. A customer loyalty program includes the following: Prepares a personalized promotion and each guest can get an attractive meal deal Smartly generates loyalty programs to benefit you and your guests in the shape of returns. Creates happy hours strategy to attract maximum customers. Launches various deals and offers according to customer preferences and spending behavior data. Our Final Words LS Central is one of the best Restaurant Management Software which integrates services like Point of Sale, Inventory Management, Operations, Online Channels, Inventory, and customer loyalty within the same environment. Trident is one of the most renowned LS Central Diamond Implementation Partners and Microsoft Dynamics 365 Diamond Implementation Partner. For the best support, feel free to contact us. We will be more than happy to serve you.

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5 Magical Tricks to Keep Your Restaurant Staff Happy

Restaurant Management ERP / Trident Information Systems

High worker turnover is one of the main problems faced by the hospitality sector right now. The National Restaurant Association’s most recent State of the Restaurant Industry Report found that 78% of restaurant owners claimed they didn’t have enough workers to meet customer demand and 75% indicated they were more than 10% understaffed. In addition to lowering the restaurant’s average quality of service, a high staff turnover rate increases the expenses associated with finding, employing, and training new workers. Although there are many other factors contributing to this issue, including a high proportion of students employed in the sector and high levels of seasonality, and inappropriate Restaurant Management System. It is also true that many business owners in the sector might be doing more to retain talent. Here are five suggestions to assist you keep your restaurant’s personnel motivated to work there. Build Team Spirit In a restaurant, cooperation is essential to maintain efficient services. When there is disunity within the team, blunders, bottlenecks, and blame-games can happen rapidly. The outcome? Customers become annoyed, the service worsens, and staff members depart for settings with a more laid-back, upbeat vibe. Focus on encouraging teamwork within your organization to stop this disastrous, though extremely often, chain of events. You may, for instance: Set up a day each year for team-building events, which will assist staff members get to know one another better and foster good connections. Also, with a Restaurant Management System like LS Retail ERP, you can bring employees together on a common platform i.e., Teams. Show that everyone works hard in your restaurant by having supervisors consistently do various tasks, such as cleaning tables and making beverages. A fair job distribution enhances workplace relationships, and a manager who has firsthand knowledge of what each duty entails will treat employees more fairly. Celebrate achievements. When one of your workers celebrates a birthday, graduates, receives a promotion, or marks a work anniversary, plans a trip for the entire team, or at the least, has a cake and some refreshments delivered and set out for an hour to relax together. Celebrating occasions as a group demonstrates your concern for your employees, raises morale, and strengthens your bonds. Reinforce Employees with Restaurant Management System If you believe that not upgrading obsolete equipment would save you money, you are gravely incorrect. Upgrade to a unified Restaurant Management System as nothing is more annoying than the pressure to do a task quickly and to a high standard while using broken instruments. An antiquated Point of Sale System that gets stuck or creates tickets slowly may reduce table turns while also irritating customers who are in a rush. An ancient fryer that the kitchen crew can’t rely on may wreck the lunch rush. Make an investment in the newest technology like Restaurant Management System, and constantly check with your staff to see if any of the tools they are using, both in the back and in the front of the house, are insufficient or outdated. Remember this: Consider the technology you put in to help your personnel as an investment in enhancing customer service, such as a Mobile Point of Sale that swiftly accepts orders at the table. Appreciate Your Employees for a Well-done Job Studies have shown that people are more driven at work when they feel valued and appreciated. Teams with the highest levels of engagement saw 59% less turnover, according to a recent study from an organization that has earned the Great Place to Work certification. Positive reinforcement makes employees happier, more motivated, and more willing to put in extra effort. Many workers genuinely believe that having a sense of value at work is more essential than having money! There are several methods to express your appreciation to your staff: Consistently express your appreciation to your team for a job well done, such as when a hectic shift has gone very well, when sales targets have been met, or when a worker has handled a challenging issue with professionalism. You must implement a Hospitality ERP Software to ease their work and bring out the best in each of them. Constantly Train Them to Match Current Market Needs A clear understanding of what is expected of them, and a feeling of purpose may be given to your personnel through thorough training. In addition to everything they require to effectively service your clients, be sure to instruct new employees on your company’s values, regulations, and policies. There should be no end to training. Even while the onboarding process is crucial, you shouldn’t let your workers’ education end there. Give your employees access to professional development opportunities; they’ll feel appreciated as part of the team, understand that you care about their development, and, as a bonus, they’ll bring new skills to your company. Use a Restaurant Management System like LS Retail Software Solution as it is easy to learn and your workers are most probably familiar with the interface. Provide a Channel for Official Communication Unclear communication and misunderstandings may swiftly undermine business relationships and spoil the environment in the company. Why is it that he always receives all the overtime? “Wait, I requested a vacation two weeks in advance and was denied; how come she was granted time off when she only requested it yesterday? By putting in place tools that make it possible for employees and management to communicate clearly and openly, you can reduce the likelihood of grudges and claims of preferential treatment. Our Unified Restaurant Management System, LS Central, has a staff management feature that may help you simplify staff scheduling and provide you with an Employee Portal for direct contact. When your employees are satisfied, they work more, stay longer in the job, and take fewer sick days. Additionally, if your team enjoys coming to work for you, you’ll spend less on recruiting and training new hires and be able to provide consistently excellent service across all of your locations. If you need assistance identifying the appropriate technology to raise the

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5 Guaranteed Strategies to Keep Customers Happy in Your Restaurant!

Restaurant Management ERP / Trident Information Systems

While dealing with bottleneck competition in the Hospitality Industry, you have to maintain an equilibrium between staying sane and reducing the churn. It is essential to look for dynamic methods to engage more customers in your business and retain the existing ones. For that, you first have to implement an agile Restaurant Management System to support it. Being a restaurant/ food chain owner, you may as well relate to the frequent challenges popping up such as: Changes in marketing trends and dynamics. Changes in customer’s experience. Losing loyal customers. Growth of your restaurants and increasing competition. Our team of experts carried out thorough research, encompassed common issues, and accumulated top five strategies to retain existing customers and draw new ones. Widen-up custom experience Introduce quick and convenient payment methods Deliver a wealth of information Allow order customization Smoothen-up their journey #1 Widen-Up the Customer Experience It is a good idea to engage your customers before, during, and after their dining experience, as it ultimately draws more customers to your business. In this digital era, where everyone wants a quick and smooth experience while dining, make sure they can get in touch with you via applications, mobile devices, social media, and the internet. Get a Restaurant Management System to accumulate every function on the same platform. Some studies have shown that 70% of customers are most likely to hop back to quick service, casual restaurants, and fast casuals if they have an app that gratifies them with acknowledgment, or in other words, makes them feel “known.” It is a magnificent opportunity to develop a robust, personalized bond, driving customers back to your business. The essence is, get in touch with the customers via their preferred channels. It can be as simple as asking them to share their favorite photos on social media or suggest new menu ideas. Also, you can offer them customized offers, promotional rewards, hold surveys to understand their taste, and implement the most demanded recipe. If you have a Restaurant Management System like LS Central, you can easily get these features at your fingertips. #2 Introduce Quick and Convenient Payment Methods Nothing is better than introducing a quick and convenient payment method to customers as a churn reduction method. Remove all obstructions and ensure a smooth path to your restaurant. Using Point of Sale Systems is recommended due to its flexible capacities. LS Retail ERP is an Online Food Ordering Software which helps you manage all your online ordering platforms in one place. Even if you serve excellent food, your diners/ customers might note your service inefficiency. It can even drive them to shift their preference to your competition. Hence, ensure seamless services and avoid any vacuum formation between you and your customers. Research by Deloitte revealed that there is an increase in customer visits of 6% and a rise in spending of 20% when customers have the flexibility to place orders and pay quickly using technology. #3 Deliver a Wealth of Information Diners appreciate honesty and transparency, sharing values is a great deal to them. It is one of the easiest mediums to convey that you are on the same page as them. Sharing details of your food quality, healthy eating, and sustainability ensure your restaurant will be their first preference. Thanks to the available Restaurant Management System – from websites or applications on their mobile phones to the POS System (Point of Sale) in your restaurant, data sharing has never been easier. Customers can tap into your restaurant food detail in the blink of an eye and finalize if they want to give your restaurant a try. If you use a Restaurant Management System, all you have to do is input the data in the back-office and the system will distribute it to all the touchpoints (including loyalty apps, POS, and website). So, embrace this moment, and inform your customers How you source your ingredients? How you treat your staff? How your services are sustainable and eco-friendly? Nutritional values of dishes. #4 Allow Order Customization While serving customers you have to make sure you offer what they want, not what you want to offer. If you want more customers to engage with your business, allow order customization. Enable enough flexibility to make changes in their order and get it delivered as per their unique taste. Flexibility is directly proportional to scalability. A Restaurant Management System like LS Retail Software Solution can give you the flexibility you need. It has been researched that 85% of customers tend to check out the menu before finalizing a restaurant to visit. Since it is one of the top demands to be seen among customers, offering food customization facilities enhances the chances of your selection. Sanctioning food customization to their unique taste is an effective way to add value to their dining experience. Use a Restaurant Management System like LS Retail Software Solution The success of your business relies on effective engagement between you and your customers. Also, front office coordination is something you need to focus on here. Make sure the orders are transmitted properly from the front to the back office. In this case, technology like LS Retail POS can help. It guarantees correct order transmission from the table to the accurate kitchen counter, eliminating the risk of the kitchen staff misreading the waiter’s handwritten orders. #5 Smoothen-Up Their Journey Your customer’s journey to your restaurant is much more than crossing the threshold. It starts right from the moment they browse through the menu via your website, mobile application, or any other medium. It is significant to integrate all the processes to assure seamless services. Think of the mediums you can use to connect with the customers and the kitchen. How can your staff get the information they need to deliver personalized information and recommendations? How can you change your restaurant’s layout to suit your customers better and reduce waiting times? To top it off, ensure all the elements coordinate well with one another. To achieve the ultimate agility, you need

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How can Charity Retailers Select the Right POS and Unified Software Solution?

Retail POS Solution / Trident Information Systems

Making the move or upgrading to a new version of Retail POS System or ERP Software for eCommerce affects every area of a retailer’s company. It can be much worse for charity merchants, who must account to their patrons for their running expenses. They must be able to justify any additional investments made to meet the increasing administrative load they currently confront, even if it is one of their largest expense centers. But there is no longer a choice to do nothing. Charity merchants cannot afford to cling to antiquated procedures and outdated technology as they struggle to stay viable and deal with issues like multi-channel stock management, retaining supporters, and obtaining the largest gifts from frugal customers. The most discerning understand that the proper Retail POS Systems and Retail ERP software may relieve their pain. Several well-known charities, like Sue Ryder, Ten Thousand Villages, and the Royal Horticultural Society (RHS), have made the switch. Ralph Larcombe, the manager of Sue Ryder’s EPOS systems in the United Kingdom, stated that the organization’s sole purpose in being there was to make money to fund its healthcare department and do good deeds. Therefore, getting value for their money was crucial to them when choosing a new IT system. Sue Ryder chose to upgrade to the most recent version of LS Retail Software Solution. Their trustees reviewed the business case to ensure that the initiative would produce the anticipated return on investment (ROI). The organization is now benefiting from automated replenishment, improved data administration, intelligent reporting, and a simplified till that requires less training for new volunteers in terms of saving money and time. How can ERP Software for eCommerce Manage Every Aspect of Your Charity Retail Store? You will eventually lose sight of which parts of your business are doing well and which aren’t if your data is stored in silos across many databases and your channels don’t connect. Because of this, charity retailers want ERP Software for eCommerce that gives them a clear picture of their data, complete control over their business, and real-time data on goods, sales, and customers for all of their physical and online stores. LS Retail Management Software is now used by the UK charity RHS to power several retail sites. The software is used by the corporation to handle its supply chain, sales orders, order fulfillment, and finance for its retail and sales operations. RHS is equipped with all the tools necessary to manage: Retail Activities throughout the garden centers. Finances, except charitable finances. Inventory, e-commerce sales, gifts, and books. Events. Data on products, customers, and sales. How Does it Help You Manage Volunteers and Employees? Charity shops by definition have a high worker turnover rate. The majority of retailers often use volunteers of various ages, who must be recruited, employed, instructed, and managed. Therefore, having cutting-edge Retail Point of Sale Systems that is simple to use, need little training, and can simply organize employee schedules is a priceless tool for your nonprofit organization. A straightforward and easy-to-use Point of Sale System was important to Sue Ryder when choosing a new retail system. EPOS Systems Manager Larcombe remarked, “Having a till that is straightforward, transparent, clean, and easy to use, is of enormous importance to us. After a brief 45-minute training session, the volunteers at the Sue Ryder stores—some of whom are seniors without any prior retail experience—can use the till with ease. Our volunteers may practice without actually doing transactions in the training mode on the LS Retail till, and they often pick it up pretty fast.” How Strong Business Analytics and Embedded Power BI can Provide Better Visibility? Do you fully comprehend what is occurring throughout your network of charity shops? Data analytics may be useful, especially for the price and assortment optimization, if you want to quickly identify the goods and places that are generating the most money and where you should take action. Although you may add these sophisticated features to your Retail Management System, it is more cost-effective to have them integrated into the ERP Software for eCommerce as opposed to using a separate software solution that you’ll need to operate, pay for, and keep up to date. Managers at Ten Thousand Villages now have far better visibility into what is happening thanks to clever ERP Software for eCommerce and a centralized source of data. They can act on opportunities and fix problems in real-time, even on the busiest retail days, thanks to a Power BI dashboard that pulls data straight from the Retail ERP. Hence improving sales performance. Today, a lot of charity retailers work with ERP Software for eCommerce such as LS Retail Software Solution. If you want to implement this solution, you can Contact Trident Information Systems. We are Microsoft Dynamics 365 Gold Partner and LS Central Diamond Partner. With a strong track of accomplishments of 22+ years, we have partnered with various renowned businesses across the world.

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How Can Supermarkets Reduce Food Waste?

Retail ERP Software / Trident Information Systems

Have you ever realized how much food your business is wasting every year? Probably more than you realize! It contributes to the waste management burdens on a significant level globally. According to The United Nations Food and Agriculture Organization, wasted food costs add up to US$936 billion a year. It is burdening the food management system and causing major threats to global issues like climate change, pollution, and biodiversity loss. The UN is urging countries across the globe to cut the waste in half by 2030. ERPs (Enterprise Resource Planning) like LS Retail ERP have proven itself to be effective in tackling this situation. It is recommended to contact LS Retail Gold Partners as they are backed up with a strong track record. It is shocking to note that the United Kingdom alone is throwing away food that makes up to 190 million meals a year. The edible surplus is going into animal feeds, landfills, or plants. Food wastage is a global issue that needs to be tackled as quickly as possible, but it also needs a balancing strategy as well. By their very nature, supermarkets tend to stock up varied materials with different shelf lives and end up throwing up food that is no longer considered fresh. They need to find a suitable solution to guide them in buying relevant items in relevant amounts while fulfilling customer demands and providing fresh material at all costs. We have compiled a list of solutions for you to minimize waste as much as possible. #1 Manage Expiry Dates Properly One of the major factors leading to food waste is expiry dates. It has been estimated that 87% of food that is wasted from grocery stores is because of them having to dispose of expired products. The first thing that the stores can do is to educate their customers about what exactly the expiry date means. Many consumers do know the difference between sell-by, used-by, and best before dates. However, there are still people who are confused between them. Thus, supermarkets can assist buyers by standardizing this information while addressing it to their customers in clear and simple formats. Supermarkets are also inclining towards software such as LS Retail ERP that can track expiry dates and help them create discounts and exclusive offers on individual items that are about to expire, so they can be sold while reducing food wastage. Tools like Dynamics Pricing grab customer attention and encourage them to purchase near-to-expire items over fresh products. #2 Analyze Waste Patterns with LS Retail ERP LS Retail ERP specialized in collecting and analyzing waste. Even Grocery stores these days are realizing the importance of collecting data from different touchpoints like their eCommerce site, vendor data, smart shelves, and loyalty programs. However, there are still some who prefer to operate on spreadsheets or paper printouts. By doing so, they miss capturing essential data which could deliver special insight to boost their efficiency and profit at the same time. By optimizing demand planning and advanced data analytics solutions, they can use the collected and big data to predict demand, identify waste patterns, and order exactly the amount they need. #3 Shift to Modern Appliances According to a study conducted by the International Energy Agency (IEA), the grocery retail sector sucks up to 2% of the globally used energy, which is even more than what data centers across the world consume. Energy and asset monitoring solutions throughout the stores play a key role for engineering solutions worldwide food system (which is under massive pressure) The key challenge is to maintain food quality and safety while using the least amount of energy. Modern refrigerators can help significantly with this as they are reliable and keep food at the current temperature. LS Retail ERP can take this a step ahead with its essential and actionable insights on how to enhance energy performance. FAO declares that over the past 5 years alone, ERP Solutions have managed to save up to US$37 million (about $0.11 per person in the US) by reducing food waste. #4Train Your Staff to Cut Food Waste The food and packaging damage is most likely to occur during the transition phase. One of the most common mistakes that staff members make is to place heavy objects right over the easily breakable or easily bruised produce such as eggs and fresh fruits. This can end the writing of the entire box of fresh produce. This affair is very costly. Food retailers can avoid scenarios like this by professionally training their staff. Getting staff on board and introducing methods to curb food waste can bring a meaningful change. For Instance, in Germany, Metro Cash and Carry staff is trained in all aspects of food safety and hygiene while storing, processing, and storing. Thus, reducing loss of food and a greater volume of marketable products. #5 Donate the Surplus One of the best things supermarkets can do to reduce food waste is to donate their surplus for human consumption. In the UK, the top ten supermarket chains are donating less than 6% of their surplus for human consumption. A representative of Tesco, the UK supermarket that gives away the highest surplus of its surplus food quotes “We first published our food waste data in 2013 and believe that only by understanding the hotspots can we reduce waste” then he also mentioned “Our priority is to reduce this surplus through optimizing our forecasting, ordering and ‘reduce to clear’ processes. Our target is that no food safe for human consumption will be wasted and [if you deduct 16,497 tons sent to animal feed and 9,661 tons given to colleagues] we are now 77% of the way there.” To achieve this, they used LS Retail ERP. Conclusion The world’s food issues need a radical solution throughout the supply chain. Using technology like LS Retail ERP can track inventory and its expiry date as well as provide meaningful insight to help you reduce waste could bring a significant difference. This Retail Management Software is one

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Pop-up Stores: An Excellent Medium to Grow Customer Engagements

Retail ERP Software / Trident Information Systems

Big retail brands like French fashion Sézane are including pop-up stores in their strategies. They understand the need to physically connect with customers. With the help of Software for Retail Shop, they can easily get insights into their customers and create strategies to connect with them on a physical level. This is what Sézane did. How did Sézane’s Pop-up Store Become a Hit? They attracted a massive crowd in Los Angeles and asked them to check out their new launches in a pop-up store called Residence. The store displayed Sezen’s stylish collection, along with other French brands such as Bien Aimé perfumes, Ysé Paris swimsuits, and a children’s collection made in collaboration with Bobo Choses. They also invited customers to special events like shirt embroidery and bag personalization workshops. The aim was to bring Paris’s retail store experience to the US market. For Sézane, it was a great opportunity to grab customers’ interest before establishing a permanent store. Pop-ups for eCommerce Stores and Future Eco-conscious Shops Pop-ups have also helped retailers to try out new locations. It is also benefiting online retail stores. With the help of Software for Retail Store, it gets easy for them to find the most suitable locations for their pop-ups. Many use the Best eCommerce Platform 2022: LS Central. Pop-up stores are a great medium for retailers with no physical store, to connect with customers physically and allow them to experience the touch and feel of the product. Another interesting use of pop-up stores includes trying out new items and generating a buzz. In the UK, Selfridges pop-up retail gave customers a vision of what future eco-conscious shops may look like. It displayed 3D printing robots and real-time tailoring and introduced a new ownership concept How to Use Pop-ups to Enhance Sales? At times when customers expect great experiences in-store, but with pop-ups it’s much easier. Moreover, you can attract more customers to visit your physical or online store. We have designed a few strategies to enhance your retail business with pop-ups: Boost Marketing and Brand Awareness In the era of unlimited content and social media scrolling, how can you stand out in the market? Pop-up stores are a great way to grab customers’ attention and generate excitement. Since they are only for a short time, customers go out of their way to visit these pop-ups. In a survey conducted by Business Insider Intelligence, more than 50% of retailers admitted they could increase their market visibility by 46%. Software for Retail Shop like LS Central helps track customer interactions and use it for further promotions. Finding New Partnerships Some retailers prefer to work solo, however, some unlikely partnerships in the market could get a massive advantage from the alliance. One such example is Taco Bell and T-Mobile. They created a pop-up store to draw more customers. Those who visited T-MoBell could get their hands on surprising goodies, free drinks, and limited-edition T-Mobile giveaways. This was just one example of a unique partnership. Such strategies allow one’s business to have a larger customer base and pull off campaigns that they would not be able to manage on their own. Software for Retail Shop also helped them organize these events. With customer insights, both partners could find a common area to set up the pop-up and offer interesting deals. Offer Innovative Customer Experience Pop-up stores are designed to be experimental, which means you do not have to stay behind confined brick-and-mortar walls. For instance, IKEA tried augmented reality at its pop-up store and encouraged visitors to create their personalized space using touchscreens. They incorporated storage, lighting, and furniture of their choice. They were thrilled to see their dream space coming to life in front of their eyes. Another innovative step was taken by adidas, who prompted sustainable shopping. They launched a one-day-only pop-up and encouraged alternative currency. They asked their visitors to buy a unique piece in exchange for their old clothes. They accepted clothes by their weight in exchange for a unique, one-of-a-kind, and upcycled piece. Test New Locations Using Software for Retail Shop Before committing to a location, you can try out different areas and see where the crowd shows the most interest. You can use Software for Retail Shop to track customer interactions and identify their interests. Also, you can use your previous interactions to find out customers from which area showed the most interest. This will help you shortlist the location you want to open your next pop-up store. A pop-up is a very cost-effective method to find and test an ideal location for your store. According to a report by Business Insider, 44% of respondents opened their pop-ups within $5,000. Pop-up stores are catching pace among SMBs too due to their low-cost investment, temporary nature, and interaction with a wider range of customers without setting a permanent base. They are ideal to increase customer engagement. Retailers must use Software for Retail Shop to track and optimize those interactions. LS Central is the best Retail ERP that offers CRM on the same platform. It has been rated as the Best eCommerce Platform 2022. If you are looking for a Retail ERP Implementation Partner, you can Contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner.

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LS Central Helps Optimizing Your Restaurant Operations

Uncategorized / Trident Information Systems

Are you running a flourishing restaurant where your current Restaurant Management System fails to support your growth? LS Central can help you in this case. It assists you in polishing your customer services with its robust features and tools. LS Central is a unified Hospitality ERP Software that helps you optimize your restaurant services by integrating your floor staff with the kitchen to bring what your customers ordered without delay. It provides a transparent view of your business with dashboards and real-time reports to help you create logical and data-driven decisions. With actionable customer insights, you can create successful loyalty programs. Also, with real-time inventory reports, you will always have balanced stocks with minimum wastage. Predictive analysis will never let you go out of stock. And with automation, you will hand over monotonous tasks to the machine. There are more features, tools, and benefits of LS Central than you can count. In this blog, we will explain how LS Central can get your restaurant at a rapid pace. LS Central Restaurant Management System Works Wonders for Your Business LS Central is one of the most renowned Restaurant Management Systems designed for SMBs and enterprises. It will help you: Get Centralized Control Over your Restaurant Business LS Central collects and stores data centrally and gives decision makers a centralized view over their business. You can access details on all your restaurant chains located in different locations from the headquarters. With real-time reports, you can decide menus, prices, and recipes according to their popularity in a certain location. Purchase mindfully while cutting wastage, look through your exhausted stocks and order the right amount. Also, you can order according to demand prediction and simply automate your replenishment. The best part of this Restaurant Management System is that it helps you manage your staff more efficiently. You can assign your staff duties that fit their talents. No Errors with LS Central Those restaurants that prefer to work on different software for different purposes, facing errors now and then are pretty common for them. Not to mention, the time and resources they lose on their maintenance are huge. However, this is not the case with LS Retail ERP, it is a unified Restaurant Management Software that helps manage your entire restaurant on the same platform. You can easily store and access data in one place. Easily accessible data leads to more accurate operations in less time. Attract More Customer Loyalty and Grow your Business LS Central Restaurant Management System stores customer data and presents it in actionable and insightful reports. Customer insights are the strongest tool to cater to your customers; when you understand your customers, their spending patterns, and preferences, you can create successful loyalty programs to attract more customers. Moreover, with a POS System, customers can place easy orders and pay easily at the table and can customize the menu. With the right knowledge, you can personalize discounts, promotions, and other offers for individuals or groups. It is essentially important if you aspire to deliver faster and more precise services. Connect Your Kitchen Floor Staff with LS Central With LS Central, you can link your staff to the kitchen by showing the status of each table’s orders and establishing delay-warnings. Staff members can correctly serve consumers thanks to this user-friendly graphical interface Restaurant Management System. Having a faultless atmosphere can help your management, even if your restaurant has the biggest floor. Keep track of your clients and reservations so you can handle them flawlessly and professionally. Furthermore, connecting the kitchen with staff also saves the bulk of their time. The server doesn’t have to travel from the front to the kitchen and find the right kitchen counter to transfer orders. Instead, they can simply take orders at the table and share the details with the KDS (Kitchen Display System) via Point of Sale Systems. LS Central is one of the most renowned Restaurant Management Systems across the globe and has been serving SMBs and enterprises for a while. If you wish to implement it, you can contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner. With a robust track of accomplishment, we have managed to acquire a massive team of technical resources, strong clientage, and various awards every year. Contact us for further information or a demonstration.

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Have an Online Retail Business? LS Central can Support You.

Retail ERP Software / Trident Information Systems

Online retail stores were already booming, and then COVID happened. It was disturbing for everyone, but online retailers saw it as an opportunity. According to Finara, Online shopping speeded increasing shoppers by 9.4% estimating more than 3.4 billion shoppers. This number is expected to grow up to 4.9 billion in 2025. With a sudden boom of customers, many online retailers did not have sufficient resources to cater to them. However, only those with ERP Software for eCommerce could manage them properly. With great opportunities come big challenges; customers have become more impatient than ever and expect exceptional services. They are now quicker to abandon a brand fueled by a single unpleasant experience. According to ZK Research, subjects have admitted to shifting their loyalty towards a brand over a bad experience. To compete in this ever-evolving world, you need great customer service, the right technology, and the required resources to thrive in the market. With LS Central ERP Software for eCommerce, you can get all the tools and functionalities you need to balance your business operations and customers at the same time. LS Central is a unified ERP and CRM. Being an extension to Microsoft Business Central, it is hosted by and on Microsoft Azure. Hence, you get all the world-class benefits that Microsoft offers. This is How LS Central ERP Software for eCommerce Supports Your Online Retail Business Provides a Single Vision of Truth As a comprehensive Retail ERP Software, LS Central takes care of every aspect of your online business, including bookings, offers and promotions, sales, inventory, and ERP. Retail Point of Sale Systems provides consolidated data from all these crucial areas in one location. The system handles everything automatically; you don’t need to click anywhere to transfer data from the eCommerce side to the ERP or import any files. Meets Specific Industry Requirements LS Central Store Management Software meets your demands whether you offer jewelry, garden plants, pet supplies, or fine chocolates. This ERP Software for eCommerce is specifically designed to meet the demands and difficulties faced by the many sub-sectors of retail and eCommerce like fashion, electronics, groceries, pharmacy, and any combination of these. You may take advantage of industry best practices and more effectively compete in a difficult market thanks to this embedded domain experience. Meets Customer Expectations Delivering a consistent experience over all of your digital platforms is possible with LS Central Retail Software Solution. Customers may purchase things to be delivered (or picked up in-store if you also operate, or plan to operate, retail locations), view tailored suggestions, exclusive offers, and promotions based on their unique buying histories, and check real-time stock availability on your eCommerce website. Additionally, because everything is interconnected, the data displayed on your website is always accurate and consistent across all touchpoints (such as your stores or other apps). Therefore, you won’t risk upsetting clients by offering them a product that is already sold out. Helps Making More Data-Driven Decisions Many clients that switched to LS Central ERP Software for eCommerce previously operated their businesses using a variety of smaller, independent software solutions. This compartmentalized architecture caused blind spots and eventually led to bad business decisions. To circumvent this and obtain a comprehensive understanding of the customer experience, you must develop a single data set that includes all information from the contact center, sales data, website data, marketing data, etc. that interacts with the consumer. Helps Cost Cutting and Maximizing Revenue You can save the administrative and training expenses associated with employing various software solutions when all the data you want about your online business is in one location. Additionally, ERP Software for eCommerce provides you with a clear, real-time picture of your inventory demand, assisting you in reducing surplus stock and the associated expenses. Not only that but real-time, enterprise-wide access to your sales and customers also enables you to improve your pricing strategy to increase your share of the customer’s disposable income. LS Central is one of the most renowned ERP Software for eCommerce in the world and supports various enterprises. If you are looking forward to implementing it, you must choose a reliable partner. Trident Information Systems is a Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Implementation Partner. After spending more than two decades in the service field we have acquired a solid track of accomplishments, 170+ technical resources, and various awards addressing the milestones we achieved. For further information or a demonstration, Contact Us.

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