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Microsoft D365 Partners

Instantly Attract More Business with Microsoft Dynamics 365 CRM!

Microsoft Dynamics 365 /

Irrespective of your business vertical, you can run a successful business only if you successfully understand your customers. What they like or dislike, how you can improve your service and how you can convince them to purchase more from you. You can only make successful strategies if you have the right information. A Unified CRM like D365 Finance and Operations can help you tremendously with managing and growing your customer base.   Gone are the days when siloes ruled. No more manual data entry, and extensive manual research. You will never slow down in launching marketing campaigns or extracting customer data. Do this all-in seconds with the right technology!  CRM like Dynamics 365 Finance and Operations collects a wealth of customer data which includes emails, phone numbers, addresses, feedback, etc. It can even be integrated with third-party apps like Power BI.   Power BI is an application playing an essential role in understanding and influencing customers. With this feature, you can make dashboards elaborating their preferences, spending patterns, changes, etc. These types of information play a critical role in forming successful decisions.   What is D365 Finance and Operations and How Does CRM Work?  D365 Finance and Operations is overall a unified CRM and ERP which aims at ending the siloes from back to front. Respectively, as the name suggests, Customer Relationship Management (CRM) focuses mainly on the customer section. It makes the customer management operations by:   Collaborating with sales and marketing team: With the help of deep insights, the sales team can track customer-related data, and collaborate with the marketing team for the best results. They can easily figure out where each lead stands in the sales process, and what steps are to be taken further.   Using sales monitoring to get real-time monitoring data: You can sync sales data with your CRM and understand the process better. You can monitor your pipeline in real-time and inspect if there are any slowdowns or opportunities on the way. It becomes easier to calculate your overall performance and ensure you don’t make the same mistakes again.   Prioritizing the Right Task: D365 Finance and Operations offers AI and Business Intelligence related tools to help you find out the top priority tasks and how you and your team can get the most out of your time and efforts and put focus on high-yielding activities.  Automating Monotonous Tasks: One of the most common and most important benefits of Microsoft D365 Finance and Operations is its ability to automate tasks. You can build sales quotes, send emails, and collect customer feedback automatically. This, therefore, helps you streamline operations while allowing your team to focus more on top-priority tasks.   Help Impacting Customers Better with the Right Strategies: Microsoft Dynamics 365 Finance and Operations CRM includes features to tap into customers’ behavior and find opportunities for more engagement throughout all the touchpoints.   Connecting through multiple channels: D365 Finance and Operations CRM helps you connect with the customers through all the touchpoints your customers are comfortable with. Be it live chats, emails, messages, calls, third-party applications, or even social media, you can connect with them easily. It further helps build a bond with the customers which drives them back to your business repeatedly.   Why is CRM Such a Part of Any Business?  A CRM helps you identify your customer engagement strategies after evaluating customer relationship management solutions. CRM is important anyway for your business irrespective of the size; for small businesses, your CRM will help you manage customers in a shorter time while allowing employees to work more efficiently in other areas. For enterprises, A CRM like D365 F&O helps manage complex customer engagements. It can also help you:   Engage the right customers: predictive analysis and customer buying behavior analysis help you target the right audience and turn them into your customers.   Boost customer interactions: Your sales and marketing team can have a complete view of the customer. Therefore, helping them understand the customers and providing the most suitable services. You can even decide prior, which customer needs more attention and hence, you can efficiently make your schedules accordingly.  Tracks progress throughout the customer journey: With D365 Finance and Operations, you can find out which customer lies where in the sales journey and how you can engage them more with exciting offers.   Boosts team productivity: By automating manual tasks, you can engage your sales and marketing teams in high-intensive tasks.   D365 Finance and Operations offers the latest CRM with advanced tools and features giving you a competitive edge. Since it is hosted on Microsoft Azure Cloud, you do not have to worry about data security. Microsoft engages more than 3000 technical experts to protect your system from any theft, virus, or malware.   If you are looking forward to implementing Finance and Operations D365, and need a Microsoft Dynamics CRM Partner, Contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Partner and LS Central Diamond Partner. With years of experience, we have gained massive clientage. Our team of experts works 24/7 to ensure the best customer support for all our clients. Contact us for more info.  

Instantly Attract More Business with Microsoft Dynamics 365 CRM! Read More »

6 Strategies to Boost Restaurant Profit in the Current Scenario

Restaurant Management ERP /

Being hit by COVID 19, we all have been on different levels. Our financial, mental, and physical health have been tested. Everything shut down for months during the lockdown including restaurants. However, as everything unlocks, everything is getting back on track slowly but steadily. Restaurants have become more cautious of their health and put safety as their priority by wearing masks, maintaining social distance, and so on. With the help of Hospitality Software like LS Retail ERP, many restaurants can successfully cope with the agonizing unpredictability in society.  These practices have affected industries like hospitality which is centered around human-to-human contact. Through this blog’s medium let us discuss various methods to boost your restaurant business in the current scenarios.   #1 Upgrade Your Business to Cloud Hospitality Software and Pay Per Use   Upgrading your business to the cloud and paying just for the services you use can save you a ton of money. Just get a reliable Hospitality Software like LS Retail Hospitality Software itself and get the services you need. It is hosted on and by Microsoft Azure which ensures bank-level security. Get custom-made services as per your business requirements and pay only for what services your restaurant requires such as Mobile POS, Real-time data reports, and Customer Behavior analysis via Power BI. If you wish to centrally manage your restaurant business, you can do that too. Backed up by a reliable Implementation Partner, you can easily train your staff to use these services and let them handle any technical issues you might end up crossing paths with.  You no longer have to take up services your business doesn’t need just because they are ‘included’ in the package. For instance, if you wish to adopt the LS Retail POS but want to manage accounts in Silos, you are free to make customizations like that.   #2 Hold Events and Workshops  Events and workshops are one of the most underrated ways to boost your restaurant business. You can either tie up with different workshops or organize your own. It entirely depends upon your strategy and budget. You can boost your reach in both cases. Some examples are the bacon festival in California and the pizza fest in Italy. You can also organize something like this. Such events offer a golden opportunity to flaunt your delicacies and draw more customers. Make sure you have the relevant Hospitality Software to successfully handle the situation.  #3 Enlist yourself with different Food Delivery Platforms  Online food ordering is a boom these days, you might find yourself falling aback if you do not use online platforms to boost your customer reach. Being integrated into multiple channels can make communication with the customer more complex. It is advisable to implement Online Food Ordering Software for simplifying convenience, developing connections, and handling customer grievances.  #4 Promote your Business Using Virtual Media   Customers are attracted to what they see. Use this psychological fact to draw more of them. All you have to do is click some nice pictures of your food, enhance them a bit more and post them online. Apart from this, there are plenty of food bloggers who are monitoring socially active restaurants. They might either click pictures or use your clicked pickers for their food blogging. This will do a free promotion for you. Another technique is to create videos, having pandemics in effect, people have become even more health-conscious. You can post a video on your social media platform showing step-by-step how your cooking is complying with all the safety measures.   #5 Strategize your Loyalty Programs  Loyalty programs draw customers as honey draws bees to itself. Hit a home run with smarter loyalty programs. You can analyze your customer behavior and spending pattern, especially with cloud Hospitality Software. Ask them to enroll in your loyalty programs such as providing a 10% discount to customers who take up to 3 years of their membership. Or you can offer free beverages to customers who take up to 1 year of membership. Provide them coupons, rewards, and discounts when they revisit your restaurant.  Apart from this, you can also offer gift vouchers to your customers during the festive season. In this case, restaurants that run a buffet system get the maximum profit. They can offer a second meal free, a free buffet dinner for a couple, and so on. These strategies not only boost sales but also retain customers.   We recommend avoiding physical loyalty cards and going cashless with electronic loyalty membership cards. And managing your loyalty programs cannot even get on your nerves if you have been involved in this service in your Pay Per Use Model. Use CRM Software for Hospitality Industry to get your work done most efficiently.  #6 Adopt Cloud Kitchen   Cloud kitchens or ghost kitchens are in trend. This pandemic has boosted the trend to another level. Since it is a licensed cooking structure without a dine-in option available to prepare delivery-based food.   It is the best cost-saving strategy as you do not have maintenance and operational costs. Additionally, you can create a cloud kitchen by collaborating with other restaurants. It is recommended to get a unified Cloud Kitchen Management Solution designed for the cloud kitchen to make your management even easier. LS Retail has been voted as the best Hospitality Software for Cloud kitchens so far.  Final Words   We have mentioned the top 8 strategies to boost your restaurant business in this challenging era, you can seek technical assistance and upgrade your business to the cloud. The best part is you do not even have to buy a full-fledged package since Pay Per Use is available these days. Microsoft provides just the Hospitality Software. Trident Information Systems has been one of the Gold Partners of Microsoft and LS Retail Diamond Partners and has served various brands since then. For further queries or a demo contact us.  

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Does Your Restaurant Really Need a Cloud Upgrade?

Restaurant Management ERP /

If your hospitality business is running quite fine, there are high chances of you already using the cloud to operate some of your IT functions. Not bad. However, in this cutthroat competitive era, it is best to use Hospitality Management System Software that provides all the necessary cloud-enforced tools on the same platform.   You must take your business one step ahead with an overall cloud upgrade by shifting from an on-premises version to SaaS (Software as a Service). However, even if you acknowledge its potential growth, you may still be avoiding it. You are probably hesitant now. You may not feel so confident about using the cloud with the latest technology, but it is not as tough as you think it is. It is easier to use than those traditional or limited cloud-based services.     Whatever is causing you this dilemma, you need to keep up with the competition and allow the latest technology like Hospitality Management System Software, which sets you in faster motion today and further.   If you still are hesitant about using the cloud, here are the top 6 convincing facts that would motivate you to migrate from on-premises to SaaS.   Fact #1 You Are Always on the Latest Upgrade Automatically with a Hospitality Management System Software   Working with the traditional on-premises software, you would have already witnessed their desperation for an update. Not just this, to stay up to date and secure, you might also need to purchase new software every few years and update it quarterly. However, the reality states a different story; the restaurant owners have a lot more to do than these updated games. And if you prefer multiple software solutions, there come integration challenges that can be costly, time-taking, and tiring. In this case, your IT department is working but is not adding value to your business. This does not even end here; due to outdated technology, you may end up compromising your potential growth and keeping up with the customer demands.   However, if you shift your technology to cloud Hospitality Management System Software, these issues won’t bother you anymore. You no longer have to think about periodic maintenance and budget to proceed with complex and expensive updates. Instead, your service provider would take care if you Restaurant Management Software were updated regularly, and if you fixed your add-on the right way, you could easily maintain them. You are promised the latest version as soon as it is out on the cloud, blink your eyes, and boom you have the latest Restaurant Management System software version right in front of you.   Fact #2 You Are Entitled to a Productivity Boost with Intelligence   As soon as you switch to Hospitality Management System Software, get ready to experience its advanced computational power. The complications you faced yesterday in your tasks are no longer there today. You can easily process your data in the powered tools of the cloud i.e., AI (Artificial Intelligence) and machine learning, and get the required conclusions without having to pay additional servers and data scientists. All you need is the least of your efforts, and you can get the needed information in no time. There is a pool of AI tools to pick from the cloud, opening infinite doors for new business opportunities to improve productivity and effectiveness. AI also promotes more sensible and personalized decisions when it comes to dealing with your customers.   Would you prefer not to send your clients personalized deals, offers, and discounts based on their preferences and meal history? You can get it all in no time once you adopt cloud and kick start instantly!   Fact #3 You can Continue Your Hospitality Business with A Well-Structured Infrastructure  One of the biggest risks with in-house IT systems is failures and downtimes. On-premises Hospitality ERP Software does not guarantee continuity. If they die, you are doomed; if the primary software breaks down in any shape, this may result in customer service hindrances and the inability to close sales. To keep up with its reliability, the traditional infrastructure keeps a recovery plan which is expensive and time-consuming.   On the other hand, by shifting to SaaS, you can bid farewell to all the related issues. Even if your hardware breaks down, your data is still secured in the cloud. Thus, you can access it whenever you want. Cloud also promises great reliability, especially large clouds such as Microsoft Azure which is accompanied by dedicated teams, built-in redundancy, and expensive resources.  Fact #4 You Can Quickly Adapt to the Dynamic Market Conditions   To blend successfully in the suddenly changing market conditions you need the right technology. The traditional IT system lacks flexibility and consumes too much time. Even simple activities like installing a new server to the application can be frustrating and time-taking. First, you need to find the right Hospitality Management System Software, then setting up and carrying out several tests, and finally implementing one is no less than a pain.   This would work in the past but not anymore, you are now exposed to a competitive market unburdened with the traditional method. And to top it off, the most basic thing to keep up with the change is the real-time data, strategizing, and instantly deploying innovative technology with the least upfront cost and prep time, which your traditional infrastructure is not so likely to provide.   As soon as you run your system on the cloud you get the speed of action and expand your business with additional functionalities and clever applications with no need for a protracted integration process as they are already made to fit your system.    Fact #5 You can Access Your Data as You Wish   The hospitality business has become one of the most dynamic industries with trends changing in the blink of an eye. As for hospitality, you need visibility, especially if you run multiple chains. The traditional IT environment is most likely to deprive you of this advancement. You need a cloud solution to tackle it.   When you upgrade

Does Your Restaurant Really Need a Cloud Upgrade? Read More »

You are Running Out of Time! Quickly Upgrade Dynamics GP to BC!

GP to BC Upgrade /

The world is changing, and so is technology. Every year, in one way or another, some new technology pops up and outshines the old one. Have you ever thought that the technology you work with for more than a decade may become obsolete soon? Microsoft GP is a robust ERP system ideal for businesses that have outgrown their legacy software. Despite providing robust tools, scalability of SaaS, and the most reliable brand name, it still cannot beat its upgraded version i.e., Microsoft Dynamics365 Business Central. Therefore, it has now become more of a necessity to leave the old behind and embrace Dynamics GP to Business Central Upgrade.   Why Can’t Dynamics GP be as Efficient as You Need?  Many businesses are still skeptical about moving to the Cloud. They don’t trust the security and efficiency it brings. Moreover, many have moved from using QuickBooks to GP due to its better financial management capabilities. Its users appreciate how it can record multiple transactions, at least one-time thanks to GAAP capabilities. However, they need to understand that this technology will soon become outdated. Furthermore, being an on-premises technology is costing you a lot more than it would if you were on the cloud. You must employ a dedicated team of IT experts for its maintenance and upgrades.   Another reason for Dynamics GP to Business Central Upgrade is that it is not compatible with all small businesses. It depends on where you are in your business cycle. It typically overwhelms the users with various reporting options. You can indeed find the best one for you but that becomes challenging when you have a ton of options available that are too much to take for a small business. In addition, it doesn’t even have an intuitive interface which results in more training time.   But one of the major reasons for GP to Dynamics 365 Business Central Upgrade is the end of its support in 2023: mainstream support for many versions has already ended and the latest version is about to end in 2023. Therefore, you can no longer get upgrades, patches, and statutory compliances.   To avoid any issues, it’s best to Upgrade Dynamics GP to Business Central ASAP!  What Can Dynamics GP to Business Central Upgrade Provide for Your Business?  Dynamics GP to Business Central Upgrade can give you access to all the latest features you need to thrive in the market. Reinforced with Microsoft Azure Cloud itself, it provides security and agility to your business operations. Microsoft Dynamics 365 Business Central is a CRM and ERP on the same platform hosted on and by Azure. It is suitable for SMEs and Enterprise level businesses as well. Furthermore, it guarantees the following features:  Robust Integrations to Ease Your Operations  As soon as you get a Dynamics GP to Business Central Upgrade, you can integrate your system with third-party solutions, Office 365, Power Platforms, and so on. If you don’t need these integrations, you can instead create a solution for yourself using its development environment. It can further integrate with other D365 solutions like sales, HR, and customer service. Whereas in GP, you can still integrate Power BI and CRM features, but only after paying extra for it.   High-end Maintenance and Security  After upgrading GP to Dynamics 365, you no longer have to employ a dedicated team for its maintenance and upgrading. You can rest assured about its security: Microsoft engages a full-fledged team of IT experts to take care of it. Since all your data is stored in a single data center, you can access the information needed anytime you want. Your business data becomes hack-proof and is backed up on the secured cloud.   Excellent Reporting Options   Microsoft Dynamics 365 Business Central provides the best reporting options than any of the previous versions. It supports Power BI, which increases the horizon of efficient reporting. It extracts data from different sources and provides insightful reports necessary for making crucial decisions. Dynamics GP to Business Central Upgrade allows you to customize dashboards, analyze data and generate reports.  Upgrades  With Dynamics GP to Business Central Upgrade, you will automatically get updates. Since D365 BC is a cloud-based platform, you can get fixes, enhancements, and updates automatically. The best part is you do not have to engage a dedicated team to manage them. Microsoft will take care of it instead. The same thing becomes tough with on-premises solutions; it costs more money and time.  Flexible Subscription  Moving from an on-premises to the cloud can be quite challenging for some people, due to various reasons. It changes how your ERP is priced and both Business Central and Great Plains follow a certain pricing system. When you are on a D365 GP, you will have to pay an upfront cost. Whereas, in Microsoft Business Central, you can pay in monthly subscriptions. This further means, you can add or remove users as per your need.  Businesses need to walk hand in hand with technology. Not doing so, can push them back in the row. There is a reason why Dynamics GP to Business Central Upgrade is encouraged so much. You can get better financial management, ERP, reporting, customer relationship management, and so on with Business Central. If you are looking for an implementation partner, you can contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner.   

You are Running Out of Time! Quickly Upgrade Dynamics GP to BC! Read More »

It’s Time to Get Moving from NAV to BC Before 2022 Ends!

NAV to BC Upgrade /

If you are still using Microsoft Dynamics NAV, this blog is for you. You need to get the NAV to Business Central Upgrade ASAP! The extended support for the latest and the final NAV version is ending on January 11th, 2023. You are running out of time and don’t want to be on your own when the support dies.   There will be nobody to fix your bugs or install upgrades. Your business will basically become handicapped after a while. This is one of the many reasons to Upgrade NAV to Business Central.   Why is NAV to Business Central Upgrade So Important?  Right now, you are getting security updates at no extra cost. However, things will change once the support ends. You will have to run paid services which are usually provided by the implementation partners like us (Trident Information Systems).   Furthermore, if you are on extended support of the latest NAV version, you may also have to face issues when you try to integrate this solution with other modern tools such as Power Platform or any third-party Solutions.  And the most concerning part is you cannot even update NAV with statutory changes or localization which puts you at risk.    Why Would You Move to Microsoft Dynamics 365 Business Central?  Microsoft Dynamics 365 Business Central is the upgraded version of Dynamics NAV. NAV is an on-premises software while Business Central is hosted on the cloud. Therefore, providing more agile and flexible features. Competition today is tough. This Cloud-based Microsoft Platform helps you not only to survive but to thrive. Dynamics 365 BC is way better than Navision because of:   The Interface  On one hand, where Dynamics NAV needs to be installed on your on-premises server or a virtual machine on a private network, D365 BC can be deployed on a web-based server or a Software as a Service (SaaS). With a modern interface, it becomes increasingly intuitive. NAV to Business Central Upgrade allows you to access AI which provides insights into your data and helps you make the right decision at the right time.   Hosting  Dynamics NAV was usually an on-premises software which meant it needed a private server. Whereas, Microsoft Dynamics Business Central is SaaS and is hosted on and by Microsoft Cloud Azure. Therefore, taking away the need for buying an SQL license or employing dedicated resources to take care of it.   Upgrades  If you are using Dynamics NAV which is still on its extended support, you can access Microsoft’s security and non-security updates. However, you may still have to discuss its pros and cons with your implementation partner as the updates may clash with your business environment. If you are using an older version, the hotfix and updates may pose a productivity threat instead if it doesn’t go well with your current environment.   Microsoft BC, on the other hand, keeps receiving minor updates every now and then, and major updates every six months. Minor updates happen automatically whereas, for major updates, you are notified prior. You can also postpone the major update to a certain extent. Once you decide on a NAV to Business Central Upgrade, you do not need a dedicated team of experts to maintain the software as everything will be managed automatically.  Software Licensing  NAV and D365 BC are licensed in different ways. For instance, NAV is licensed for concurrent users, types of users, limited devices, windows groups, etc. Whereas, Business Central licenses depend upon the name users and the type of essentials, team, premium, and external account.   You need to pay an upfront license cost and a 16% annual charge enhancement plan (EP). However, BC uses a monthly subscription model that changes per use and also includes features for the enhancement plans.  To stay ahead of the competition, you need the latest technology. Without its support, you cannot make it through. If you are still using NAV, it’s time to get a NAV to Business Central Upgrade. The end of its extended support in January 2023 is one of the most prominent reasons. Furthermore, it’s not as competent as a Cloud-Based Software. It demands a lot of attention and care, unlike its upgraded version Microsoft Dynamics BC which doesn’t need to be taken care of by the users.   If you wish to Upgrade Navision to Business Central, you can Contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Partner and LS Central Diamond Partner.  

It’s Time to Get Moving from NAV to BC Before 2022 Ends! Read More »

Restaurant Management Software

Why Business Owner Needs Future-Ready Technology for Hospitality Industry

Restaurant Management ERP /

This Pandemic has brought a massive shift in the Hospitality industry. The tough working parameters have made it quite difficult for restaurants to sustain their services. The juggle between survival and keeping up with government regulations demands a future-ready Restaurant Management Software to be a must-have for all restaurants.   Such software embraces sophisticated technology which is pushing its limits to evolve into its best vision. One such software includes LS Central for Restaurants; it broadens up to ERP for Restaurant management, and facilities complete business management in the same platform. It is an excellent Restaurant management software, especially when today’s scenarios have shaken the industry from within.   Current Challenges Faced by Restaurants  The COVID-19 pandemic has constrained this industry to operate differently and adopt suitable solutions to survive. Certainly, there are a few things that no one saw coming:    Meeting the Break-Even Point: your break-even point can be defined as the sales covering your operating costs. Like all businesses, where the CEOs wish for huge profits, restaurants are struggling to meet their break-even point.    Keeping up with the sanitation and health regulations: covid 19 pandemic has made customers and staff even more aware of their sanitation and health   Off-Premises Dining: the enforced lockdown has labored the dine-in restaurants to swear by delivery sales and always meet the necessary returns. Good Restaurant management software can be a huge help. A recent techno mic conducted study has revealed, over 80% of restaurants were prevented from shutting down because of take always and food deliveries. This is believed to be the forthcoming scenario for the next few years.   Limited offers and innovative menus: to last throughout the forthcoming years, there is an incredible need to adopt more creativity. Offering certain menus, new offers, and out-of-the-world experiences can draw a lot of drawbacks, especially those cutting on their dining out budget.   Advance online ordering system: Restaurants are subjected to strict sanitary guidelines and lockdowns and are expected to remain the same way for quite a while. There is a growing need for contactless home deliveries and online food orders. Overcoming the slow pace in 2021 will have restaurants to have examined all business prospects and aspects again.   Restaurants need suitable Restaurant Management Software such as LS Retail for food services to cope with the upcoming challenges.   How Can Restaurant Management Software Help You Combat the Challenges in Hospitality?  There are many technological and non-technological challenges in the hospitality industry, such as the need of using multiple restaurant management software to get different features, back office and front office integration issues, lack of real-time data tracking, difficulty in retaining customers, and so on. LS Central for Restaurant can help you get rid of them. It is an all-in-one Restaurant Management Software that generates a real-time data report and exhibits the bigger picture of cafes, restaurants, and other food services, integrating activities from the back office to the final customer service, therefore, leading to excellent coordination. Additionally, you can get the following benefits:   Centrally Manage Your Restaurant   Since you can monitor each business activity and access real-time data within the same environment, you can eliminate the excessive expenses on multiple software. It carries out the following tasks:   This Restaurant Management Software supervises and administers your franchise and location from the headquarters.   Navigate the performance of your staff and carry out effective communication.   Computes real-time costs and revenues and picks up the latest trends and opportunities.  Check up on the real-time reports.   Uses Artificial Intelligence to read and predict your customer’s or prospects’ behavior.   Scales up your business and helps it grow.   Cut Costs and Boost Revenue  With proper assistance management measures, you can minimize waste and use your resources optimally with this Restaurant Management Software. LS Central does the following jobs for you:  Accurately price your menu and ensure good returns.  Orders and distributes the appropriate quantity of ingredients.   Plan out your meals and streamline your ingredient orders.   Automates everything and eliminates mistakes.   Allow Customers to Serve Themselves  Get ready to deliver excellent customer service and draw a broad set of customers repeatedly. This is how it helps your business get a customer boost:   Uses mobile POS on the table and takes contactless orders and payments.   Give your customers a free hand to customize their meals by removing or adding ingredients of their choice.   Exhibits the exact ingredients and information on allergens at the POS on online platforms and on self-ordering devices.   Adjust the price and the menu as per the demand.   This Restaurant Management Software allows your customers to order food online or as per their preferred services.   Get Customer Loyalty Programs    A loyalty program is a great measure to retain your current customers and also increase the customer base. A customer loyalty program includes the following:   Prepares a personalized promotion and each guest can get an attractive meal deal  Smartly generates loyalty programs to benefit you and your guests in the shape of returns.   Creates happy hours strategy to attract maximum customers.   Launches various deals and offers according to customer preferences and spending behavior data.  Our Final Words  LS Central is one of the best Restaurant Management Software which integrates services like Point of Sale, Inventory Management, Operations, Online Channels, Inventory, and customer loyalty within the same environment. Trident is one of the most renowned LS Central Diamond Implementation Partners and Microsoft Dynamics 365 Diamond Implementation Partner. For the best support, feel free to contact us. We will be more than happy to serve you.  

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ERP for Transport & Logistics

Transport Industry Challenges in 2022 and their Ultimate Solution 

Transport Management Software /

Your technology is responsible for how your transportation and logistics operations are carried out. The best ERP for Transport & Logistics would refer to strategies for optimizing your resources and getting the delivery done in the minimum time. Route planning, vehicle maintenance, and settlement of advances are other aspects of good transportation management technology.   The covid-19 outbreak in 2020 disrupted the logistics industry with a good deal of challenges all across the globe. However, one thing that is common among all is their solution i.e., supply chain resilience. Good Logistics and Supply Chain Management Software beats abrupt hindrances keeping your business healthy.   What Are the Challenges of Transportation and Logistics Management Systems In 2022?  2020 COVID outbreak unveiled supply chain shortcomings. This situation has encouraged logistic stakeholders to pay more attention to supply chain resilience and question their remedial plans. However, traditional Transport Management Solutions may face the following issues:    Incompetent Route Management: Your order delivery duration may suffer due to inefficient route management. It can also lead to engine idling, an increased driving period, and a towering vehicle maintenance cost.  Declined Vehicle Capacity Utilization: It is one of the most general limitations of traditional logistics management systems. Your team computes the vehicle details and analyzes its capacity, this method is subject to a good deal of errors. Software like Dynamics 365 for Logistics offers just the right features to deal with the same.   Consignment Tracking Inefficiencies: To get your consignment status, your traditional transportation system may use a team to make hundreds of calls in a day. It is too much time-taking and exhausting, instead it is recommended to invest your funds in a suitable ERP for Transport & Logistics.  Increased Transportation Costs: Manual order allocation, route planning, vehicle maintenance, increased drive period, and similar activities may need a lot of workforce, resulting in increased transportation costs. Not utilizing your current vehicle capacity may lead to purchasing a new vehicle and increased expenses.   Late Deliveries: Lack of resource optimization may lead to late deliveries and loss of clients. It can severely impact the business’s goodwill and branding. It is important to adopt the latest ERP for Transport & Logistics like Microsoft ERP for Transportation, which can include all your necessities on the same platform.   How Can Microsoft ERP for Transport & Logistics Help You Overcome Logistics Challenges?  Microsoft ERP For Transport & Logistics is the best ERP for Transport Company. Having all the necessities like route planning, vehicle management, advances, trip settlements, real-time GPS fleet tracking, and much more within the same platform not only saves you time but financial assets as well. Given below are some of the most common perks of this Logistics Software.    Cut Fleet Running costs: Having techniques like bundling, cross-docking, and continuous moves being packed together can check on your fleet running and maintenance costs and avail you of optimum fleet utilization.  Manage the Entire Warehouse in One Click: This ERP for Transport & Logistics provides the best warehouse management software solution all across the globe. Having real-time warehouse data at hand encourages more meaningful decisions than ever.   Manage Drivers: Dynamics 365 Transport Management software automatically tracks driving behavior, locations, activities, license, driving hours, and any violation of conduct swimmingly. Therefore, you can claim a more polished outcome without spending too much time, and money on your manpower.   Cut Overall Costs and Increase Profit Margin: Spending less time, effort, and assets on activities like getting consignment status, tracking drivers’ information and route management cuts costs and adds up to your profit margin.   Optimally Utilize Vehicle Capacity: Having suitable strategies ready, you get just the right method to optimally utilize your vehicle capacities and cut unnecessary costs.   Schedule And Plan Trip with Live Road Tracking: Get hold of certain waypoints and instructions to create trips. Schedule journeys and pick the best routes with the least traffic.   Track Vehicles: Track your vehicle’s current location, route history, speed, site visits, and driving behavior in one click. Get real-time updates on traffic via email and text messages.   Our Final Words   Transportation and logistics businesses may stumble upon various seen and unseen challenges, especially after the 2020 Covid-19 outbreak. However, the solution is simple; Supply Chain Resilience. Microsoft ERP For Transport & Logistics provides one of the finest Fleet Management Software. If you wish to implement the solution for your future endeavors, you can Contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner. Trident’s services help you with excellent decisions, live road and vehicle tracking, optimum vehicle capacity utilization, and much more within the same platform. Contact us for more information or demo services.    

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Restaurant Management System

4 Magical Tips to Use AI to Transform Your Restaurant Business 

Restaurant Management ERP /

Many Businesses are benefiting from AI machine Learning. The hospitality industry is not behind either. Those who once worked on silos are now using a unified Restaurant Management System with embedded AI features like LS Retail Software Solution. Restaurants realized the actual value of AI during times of unpredictability; the time when every economy almost collapsed.    They are now embracing contactless delivery, kitchen robotics, and order aggregation. Not just this, in 2020, Artificial Intelligence in the Hospitality Industry is valued at USD 3.07 billion in 2020 and is estimated to reach USD 29.94 in 2026. These statistics reveal how spontaneously the trend is catching fire.   Artificial Intelligence and Machine Learning cannot be replaced as they are the major income-driving assets for a company. However, many other businesses are slowly and steadily getting into the heat.   There are Restaurant Management Software embedding AI features. LS Central Hospitality Management Solution is one of the most common examples so far. It can forecast demands and potential threats on the way, which helps cut costs and manage waste. It also offers a single platform to manage all your orders and most importantly, it gives essential customer insights.  There are many ways you can optimize the power of AI to boost sales and transform your restaurant. Our team discovered the top 4 ways to use AI to get the maximum benefits out of it.   Tips to Transform Your Restaurant Using AI-embedded Restaurant Management System    AI optimizes machine learning algorithms and offers essential insights per situation. Artificial intelligence plays an important role in personalizing services for customers and gives a competitive edge in the business. Given below are some essential tips to optimally use your AI-embedded Restaurant Management System to transform your business.  #1 Use AI to Find Recipe Ideas   Track your customers, what they ordered, what they didn’t like, and how your services can be improved. A Restaurant Management System like LS Retail Hospitality Management System Software provides Business Intelligence tools to get accurate business insights. You can use them to find the most popular dishes and recipes you can improve. You can even innovate recipes once you get the hand on favors customers prefer the most. You can engage your research team to mix-match a few flavors and see how it is doing on the menu. For instance, blending strawberries with tomato juice gives a unique flavor, you can innovate a recipe, put it up on the menu, and see how it is doing.     Remove Dishes from the Menu that are Not in Demand   Why would you even want to invest in something that’s not returning your revenue at all? Purchasing inventory for dishes nobody wants to try is only adding more costs, nothing else. Look through customer data to find how well each of your dishes is doing and cut undesirable dishes. You can either do your research manually, or you can employ a Restaurant Management System that can do it for you. LS Retail Power BI tool extracts, filters, and presents data into insightful dashboards which will help you improve your food and customer experience.  Set Menus Based on Locations  People in different locations prefer different sorts of delicacies. For instance, the sale of a classic beef burger will be relatively low in a location with a maximum Hindu population in Ontario. Hence, it makes no sense to add more beef burgers to the menu, they should choose chicken, fish, goat, and egg items. Find out which is the best location to set a specific menu. You can use the Restaurant Management System to extract relevant insights.    Make Your Customer Feel Being Cared for Using Insights  Make sure your customers feel heard and are being cared for. Take note of their last feedback, pay attention to their grievances, and don’t forget to mention that their last issue has been resolved already. Make sure they feel you remember them and that you are special to them. This way, they will become loyal to your brand. Reinforce your staff with handheld devices like LS Retail POS which makes ordering and billing processes easier and quicker. With LS Retail ERP, you can send the orders straight to the kitchen right from the table. You can also include extra instructions on the way. This will not only save a lot of time and effort, but your staff will have enough strength to take care of customers in the best way.   There are multiple ways you can use an AI-based Restaurant Management System to increase your restaurant sales. With essential insights, you can innovate hundreds of strategies to draw more customers. If you wish to employ Hospitality Management Software you can choose LS Retail, it is an extension to Microsoft Dynamics 365. Hence, being hosted by and on Microsoft Azure Cloud, it guarantees data security. Contact Trident Information Systems for further information.   

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eCommerce Website Software

9 Hacks to Ensure Your Customers Get the Best Online Shopping Experience

eCommerce /

Online shopping is booming now. For a couple of years, when lockdowns were prevalent, people solely relied on online shopping, which as a result, made them succumb to the ease of it. If you, as a retailer, are still not on any eCommerce platform, you should consider getting into one. Due to this elevated trend, retailers are finding innovative ways to provide the best online shopping experience. Being entirely based on technology, you must employ suitable software. It would preferably be a Unified eCommerce Website Software.   To stand out in the market, you must ensure the maximum comfort possible for your customers on your part. Provide exciting offers, deals, and discounts. Make them feel special. Show how much you care for them. Don’t let them hover around scrolling through irrelevant products. instead, suggest products they are most likely to purchase.   Keep customers happy with a smooth online experience. This is only possible if you apply robust eCommerce Website Software. A solution that manages the entire process on the same platform because using different systems will only cause delays, and people these days are the most impatient. Our research team has found the top 9 hacks ensuring your customers get the best online shopping experience ever!   #1 Make Sure Your Customers See the Relevant Products Only (an eCommerce Website Software can Help)  Customers have the shortest span of patience now. Make sure they see relevant products fast. Don’t let them waste their time scrolling through things they may never buy. In this case, using Software for eCommerce Website helps. You can even encourage them to buy combination products (cross-selling). This is what Amazon does, it suggests shoppers a combination of products that go hand in hand at the bottom of the page. You can also create a separate section on the screen suggesting the best combinations people are frequently buying. This trend becomes even more prevalent during a sale.   #2 Your Site Should Load Fast in Both Mobiles and Computers   Nothing is worse than frustrated customers. Imagine them having every item at the best price in their cart. However, the site is filled with various glitches, and your customers often get stuck during the checkout. When your competitor’s website loads fast, and it takes double their time to shop on your site, you have an increased risk of losing customers to them. Employ a suitable eCommerce Website Software that hardly needs to be looked after, like LS Retail. It requires no-low maintenance, automatic updates itself, and no specific team of experts to take care of the software. This way, you can free your IT team, and engage them in developing a faster and better-quality website.   #3 Show How Much You Value Your Customers   Your customers would want to come back again-and-again to your site if you treat them like a king. Carefully observe their previous transactions and understand their patterns. See how they prefer to spend and what their habits are. Also, notice what they didn’t purchase, why so? and how to improve the situation. You can either engage your team to do it manually with some tools if you have a small client base. Those with a massive client base must deploy Business Intelligence Services. For example, LS Retail eCommerce Website Software supports a robust tool called Power BI, that collects historical data, scans it, understands customer’s actions, and provides insightful reports. You can use these reports to:   Categorize Your Customers  You can categorize them into levels, e.g., Bronze, Silver, Gold, and Platinum. Each of them should be entitled to certain services where they can get cashback, discounts, free shipping, etc. You can also flexibly change the services in each segment time-to-time, for example, suppose gold customers are entitled to 10% off on a tank top, seeing 20% off if they buy a tank top with a shirt and pant in the next month, will encourage them to purchase more. This will keep them excited about new upcoming offers. Furthermore, this will also encourage other customers to try getting into one of the categories and enjoy the benefits.   Offer Reward Points   You can also provide reward points to valuable customers and allow them in their next shopping. This will work as equivalent to a cashback for them.   #4 Allow Them to Easily Contact You   Nobody has enough time to google your contact details, Display your number at the center of your eCommerce site. Sometimes your customer service executives are way too busy to handle all the queries. So, you can also allow AI-based or human-based live chat options, or an amalgamation of both. Make sure you use an eCommerce Website Software that provides live chatbot options within the same platform. For example, LS Retail offers an AI-based live-chat-bot option, so your customers never go unattended at any time of the day.   #5 Let Customers See if the Inventory is Available or Not  If you are selling a tangible product, make sure your customers can see its availability in the early stages. There is nothing more frustrating than finally finding the right sized dress/ shoe and finding it backordered or having “the item is not eligible for delivery in your area” notification. Having an eCommerce Website Software managing everything on the same platform helps.  #6 Use Color Psychology   Carefully design the color scheme of your site. Many big brands use triggering color schemes in their eCommerce sites. For example, brands color the “check-out payment” button in green. Green usually signals “let’s do it” or “positive”. It also stands for the green signal in traffic lights.     #7 Upload Good Quality Photos/ Videos with Thorough Descriptions   Make sure your customers get the right vibe of the product they are about to purchase. Upload HD-quality pictures of the item. You must also include a video description of the product and directions to use it. In addition to it, ensure you give a thorough description of the product so the customers can get a fair picture of the item.   #8 Connect all Your eCommerce Platforms  Most online retailers these days don’t limit themselves to

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Dynamics GP to Business Central Upgrade

Upgrade From GP to Business Central to Get Faster and Streamlined Business Operations!

GP to BC Upgrade /

Your company is determined for Dynamics GP to Business Central Upgrade, correct? GP’s end of support is ending in January 2023 anyway. If you are bothered about the inconveniences that this migration will bring you, don’t worry. Every Migration is not complicated. Moreover, most companies must progress toward digital transformation since it will enable you to boost your company efficiency.  Microsoft puts a lot of effort into enhancing the functionality and features of its products. Most of the time, you’re on-premises GP to Dynamics 365 Business Central Upgrade may increase productivity throughout your whole company. You will also be able to improve the efficiency of your business operations, services, and procedures.  Why Would You Upgrade from D365 GP to Business Central?  Dynamics Business Central is a cloud-based solution that offers more flexible features and agile tools. You can get more speedy operations while streamlining every process. It is suitable for businesses of all sizes. It provides other benefits such as:   Business Intelligence Fosters More Logical Decisions  After Dynamics GP to Business Central Upgrade, it supports business intelligence tools. You can use them to get insights into your business. You can also understand customers better as it stores, scans, filters, and presents customer data into dashboards allowing you to see how each customer spends in your business. You can then provide customized offers and services, deals, offers, and discounts. It becomes easier to segregate them into groups and individually. Moreover, Business Intelligence helps you spot your business’s KPIs, potential threats, gaps, and hidden earning opportunities.   Helps You Save Costs   After Dynamics GP to Business Central Upgrade, you will shift to cloud-based software which helps you save costs on maintenance and upgrading. You do not have to engage your entire IT team in maintaining and upgrading your software. You can instead use them to develop more useful tools to streamline your operations. D365 is an Saas as a Service Platform that helps you develop new software as per your need easily.   You Are Always on the Latest Version   Once you decide on the Dynamics GP to Business Central Upgrade, you will be hosted by and on Azure, you can always be on the latest version. Microsoft provides minor updates now and then without disturbing your business ecosystem. And twice a year, Microsoft provides major updates about which you are notified in advance. You can even reschedule these updates if you feel like it. D365 provides sandboxing allowing you to test changes and patch upgrades, even for those that Microsoft itself upgrades.   Get a suite of Cloud-based Software   With Business Central, you can access the complete set of applications provided by Microsoft such as SharePoint, Outlook, Teams, Power BI (Business Intelligence), and a lot more. These tools help you collaborate freely with one another and streamline operations more easily within the business.   Remote Access   One of the best qualities of Microsoft Dynamics Business Central is its remote access facility. You can access it from any device. In this period where everyone demands remote work, you need technology to support the same. Due to COVID-19, businesses were forced to shut down and demanded remote work. Businesses that couldn’t comply with the same either shut down or implemented technology to support remote work. This technology ensures work is done even if you are not available at the office.  High-end Security   With Dynamics GP to Business Central Upgrade, businesses especially SMEs don’t have to worry about their security as Microsoft Dynamics 365 ensures bank-level security. Microsoft has assigned more than 3000 experts to detect and defeat threats. There are thousands of other experts working day and night on the well-being of your software and data safety. Teams are assigned to create possible threats and other teams find ways to defeat them. Microsoft can be the most secure data you can have. Your data is stored and backed up on a single server. Therefore, you will get everything on a single server.   If you are looking forward to Dynamics GP to Business Central Upgrade, you can contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Implementation Partner. Our team of 200+ experts’ workday and night to ensure seamless and consistent operations in the organization. Contact us for further details.  

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