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How Can Trident Assist You in Getting Happy and Returning Customers in Your Restaurant?  

Running a restaurant is not easy. Especially, if you are running multiple chains. Many restaurants choose to work on disparate systems as it seems “easy” to them. However, what they don’t know are the complexities that tag along. You may feel you have saved a bunch of money but that is never the case. Siloes systems cannot provide accurate and timely insights, nor do they help you manage all your chains centrally. Instead, you should always opt for Supermarket Software such as LS Central. Nevertheless, even the best Restaurant Management Software cannot be optimized if you can’t get a suitable LS Retail Implementation Partner.   After implementing a Restaurant Application, you need Customer Support to keep it running smoothly. Being an extension of Microsoft Dynamics 365, LS Central is one of the most agile Restaurant Management System around the world. With its robust analytics, visibility, and favorable tools, any restaurant can see a significant positive change in its business environment. Moreover, Trident Information Systems is a Diamond LS Retail Implementation Partner and a Gold D365 Implementation Partner who has helped several restaurants grow and reach their ultimate profit goals.   Get Repeated Business with Trident Information Systems!  Trident Information Systems is one of the most renowned LS Retail Diamond Partner in India. We provide a set of services designed especially for your restaurants. Whether you have 5 chains or 10 chains, Trident offers the best solution to support your needs. Further, it offers:   Complete Customization with LS Retail Implementation Partner  Every restaurant is different and so are its needs. Trident is one of the most recognized LS Retail Implementation Partner that thoroughly researches your business needs and finds gaps. Sometimes, even the business doesn’t know its hidden needs. Hence, we scan them and suggest suitable tools for them. From installing LS Retail POS to managing loyalty to installing software and hardware, Trident takes everything into the account.   According to your business size and needs, we customize a set of functionalities designed just for you. Trident is perfect if your business is scaling even further as we are equipped with agile resources to manage just that. Having the right equipment, tools, and functionalities at hand will ensure you optimize your resources and maximize profit.   Attract More Customers and Retain Existing with Accurate Insights   You can only attract customers when you know what they want. With Power BI Services, you can get accurate and real-time insights. And therefore, understand their spending pattern and purchasing habits. You need accurate and on-time customer insights to make successful strategies.   Guesswork can often be risky. Therefore, it is recommended to choose LS Central Software Solution which guarantees real-time insights in the shape of insightful dashboards. It further makes it easy for you to create loyalty programs for individuals, groups, or everyone.  Moreover, you can find the most popular dishes and make variations. It will become easier to do successful experiments and they will be based on insights. For instance, your dashboard suggests lobster rolls are your most loved dish. Hence, you can introduce more lobster dishes or lobster roll variations.   Control Every Chain in Different Location from the Headquarters  If you have multiple chains, you need an extremely agile Hospitality Management System. Imagine having to manage different businesses in different locations manually. How will you make time to enhance your services for your customers? It would become extremely easy if you could sit at a place and gain real-time visibility throughout your ventures and impose new policies. And likewise, abolishing the ones not that are surviving you anymore.   Controlling everything from the same spot using the same database saves a ton of your time. Consecutively, you get enough time to make your services better while making your customers want to revisit your restaurant.  After Go-Live Support  Uninterrupted services are all that customers want. After implementing the agile Microsoft Restaurant ERP Software, your LS Retail Implementation Partner will ensure you get smoothly flowing tools. Trident ensures you get 24/7 support, so your business remains operated all the time. It deals with any error or issue arising in your Restaurant Inventory Management Software  . Furthermore, the support executives will guide you on how to use the tools like inventory tools, insight tools, and so on. This will ensure you get smooth enough operations to get delighted customers.   Training   Your LS Retail Implementation Partner will then train your staff thoroughly. However, it may not take too long for them to learn due to its user-friendly interface. Your trained employees will ensure your customers get smooth services. With hand-held devices, they can take orders straight from the table and send them to the KDS (Kitchen Display System) to the right chef. Similarly, they can use their mobile device to take orders from one table and bills from the other.   If you are looking for an LS Retail Implementation Partner, you can contact Trident Information Systems. We are a Gold D365 Implementation Partner and LS Retail Diamond Partner. With years of experience, we have managed to help various businesses thrive in the market with powerful insights and customized solutions. For further information, Contact Us Today. 

How Can Trident Assist You in Getting Happy and Returning Customers in Your Restaurant?   Read More »

Why Are SMBs Around the World Now Moving Their Traditional ERP to Cloud?

In a world where businesses must maintain their agility while working remotely, there is an urgent need for the right solution to cope with the market dynamics. IT managers do not have time to spend on maintaining infrastructure anymore; instead, they focus more on developing processes and applications which will help the organization remain competitive. It is best to implement a unified ERP and CRM like Microsoft Business Central which frees the user from its maintenance and upgrades. Instead, the Business Central ERP Implementation partner handles everything.   Traditionally, ERP software designed for manufacturing companies would be hosted on the local server, on the company’s premises. At this stage, the company needs more storage and a faster processor that comes at a cost. Additionally, the pressure to produce more efficiently and effectively would be there automatically. As a result, various businesses had to approach the cloud for a solution like Dynamics 365 Business Central.   Between 2010-2015, between 21-36%. EU businesses using ERP moved to the cloud. By 2017, the latest cloud-based ERP software covered 2/3rd of the global market share. As the ERP becomes more prominent in the business mainstream, the associated technology keeps advancing while offering tremendous benefits to a business.   Why Would You Choose Microsoft Business Central as a Cloud ERP?  Microsoft Business Central is a Unified Cloud Erp and CRM which is designed for SMBs of different verticals across the world. It provides the agility of Microsoft Azure cloud and deep analytics using Business Intelligence. It comes with various benefits such as:  Cuts Unnecessary Costs  Microsoft Business Central serves at a low establishment cost, unlike traditional ERP. There is no need for hardware set-up that concludes with instant implementation and no downtime. No server maintenance is required. Therefore, it elevates the IT department from specific tasks and allows enough space to work on other areas of business development. Software upgrades happen on the cloud automatically without downtime. Hence, going to the clouds saves a lot of time.   Non-setup also means no balloon investments. Businesscentral runs at a monthly subscription with immediately operational software. There is no need to weigh your ROI with the most technically advanced software; you no longer have to push every bit of the software when the update or a new software switch is hardware-free.   Easy Updates   Working with ERP requires frequent updates to improve performance, fix security threats, and so on. The process will be even more tedious and frustrating if you work on an on-premises ERP demanding a lot of your IT resources. Have you thought of the worst-case scenario? Incorrect or unfulfilled upgrades, sometimes even installing the wrong version of the software.   Microsoft Business Central saves you from all this. The responsibility for upgrades is on the provider. Minor upgrades happen automatically without disturbing the usual ecosystem of your business. Whereas for major upgrades, the provider sends notifications in advance.   Improved Security  Data security is one of the major concerns when businesses opt for ERP services. Many business owners believe on-premises ERP is safer as everything is happening in-house. However, vendors like Microsoft Dynamics 365 Business Central have built-in security protections that safeguard your data. Avoiding cloud-based technology is one of the biggest mistakes that businesses make. Little do they realize it is even riskier to rely on the outdated or mismanaged in-house system which is at more risk than those Cloud systems.   Cloud security comes with data encryption, response time monitoring, secure network and key logs, malware protection, security of physical locations where the servers are based, frequent back-ups, intrusion prevention, and failover capabilities. Such security measures help prevent data loss. Cloud-based ERP systems like Microsoft Business Central deliver a robust backup and recovery plan.   Better Accessibility, Agility, and Collaboration   Microsoft Business Central offers more usability, accessibility, and mobility as compared to the on-premises ERPs. During this time, it is essentially relevant when every business is becoming decentralized. If you have a managed cloud ERP, your corporate agility improves. Therefore, your employees can more easily access tools once they are connected to the internet, anywhere on their devices. This is especially useful for companies having their business in multiple geographic locations.   Apart from this, it provides real-time visibility into the current business processes. Greater accessibility drives higher cross-departmental productivity and collaborations. Integrated data sharing becomes easier, and so does critical decision-making while complying with mobility.   Tap Into More Business Intelligence Capabilities  It is much easier for Microsoft Business Central to compile and store data in a single system. It is crucial for accurate data analysis. The best part is that it delivers a built-in analytic feature driven by real-time data called Power BI. This way your team can easily identify real-time changing business conditions, potential strategies, enhanced business operations, and low risks in decision-making.   Moving your ERP to Microsoft Business Central can reap tremendous benefits. Data encryption, response time monitoring, secure networks, and key logs, malware protection, security of physical locations where the servers are based, frequent back-ups, intrusion prevention, and failover capabilities are what come along with cloud security. However, this is not it. Finding the right Business Central Partner is as important as the ERP software itself. Trident Information Systems is a Gold Partner of Microsoft Dynamics 365 and LS Retail Diamond Partner. Contact us for further information.  

Why Are SMBs Around the World Now Moving Their Traditional ERP to Cloud? Read More »

ERP for Electronics Manufacturing

5 Powerful Ways to Boost Hi-tech Manufacturing Production Instantly!

Electronics get sold and outdated quite easily in the market. A trend quickly starts and finishes in the blink of an eye. This keeps Hi-tech electronic manufacturers under utter pressure to produce just what customers will buy. According to IBISWorld, global electronics is a $1.6tr industry that has grown 4.6 % in the year 2022 itself. Being highly lucrative, new plants emerge but many shut down because they fail to keep up with the pace. Many succeed with the right ERP for Electronics Manufacturing.   Strong and accurate analytics play a key role in deciding what to produce and what not to produce. However, often, manufacturers don’t know how to plan their resources and manage their productions due to a lack of visibility. Many work with traditional disparate systems of management which further adds to their complexities. What to do? It is highly recommended to invest in a Unified Electric Manufacturing Software Solution which provides all the necessities on the same platform. One of the finest and most renowned examples of this cause is Microsoft Dynamics 365 Finance and Operations. It is a unified ERP and CRM which combines a unique set of tools to match your business requirements. Furthermore, you can access its robust analytics to plan your production.   Incredible Hacks to Boost Your High-tech and Electronics Production   Whether it’s make-to-order, assemble-to-order, and configure-to-order, you can fulfill these orders with excellence. Despite having fluctuating challenges, you can still win the race with the following hacks:   Invest in the Latest ERP for Electronics Manufacturing  Modern problems need a modern solution. In this case, you must invest in an extensive technology that fulfills all your needs. If you are still working on silos, you are draining 40% of your resource potential. It’s best to invest in ERP for Electronics Manufacturing. Look through your options and find the best. This is critical to immune you from current and upcoming challenges. The latest technology is designed to have all the features you need to thrive rather than just survive. You can either invest in an ERP and CRM separately or employ a unified software like MSD 365 which supports ERP and CRM capabilities at once.   Automation is the Key to Maximum Productivity   These days rapid financial and regulation changes are common, and so are shrinking product life cycles and global sourcing challenges. With automation, you can reduce errors and time in an operation. With analytics tools like Power BI, you get accurate reports in minutes. You can further manage material and plan demands effectively, purchase and manage inventory, and a lot more. If you choose ERP for Electronics Manufacturing by Microsoft, you can manage multi-country, multi-management, and multi-level manufacturing from one place. Multinational Financial account becomes a piece of cake with no human error.   Reinforce Your Staff with Hand-held Gadgets to Boost Their Productivity  Allow your staff to access real-time information on inventory with hand-held devices providing real-time inventory information. Let your staff plan inventory replenishment strategies. Such devices not just save their time but also boost their confidence. They can plan faster and communicate requirements to the person concerned quickly. Since they do not have to work too much on this part, they have enough time and energy to follow other critical aspects of your business. They can manage and place inventory in the right place. With Dynamics 365 F&O they can plan your warehouse’s floor-space utilization. Find the best way to store your hi-tech inventory.   Read the Market Carefully  This is one of the most critical aspects of any manufacturing plant. What is the point if you are not clear about what to produce and how much to produce? How much raw material should you order according to current or future demands? Make sure you use robust analytics to predict current and future demands. You must also foresee the upcoming challenges and plan a way out already. Analyze your previous interactions with customers and check what they liked. You can and must take their feedback to find shortcomings in your electronic items and how you can develop a better product. You can read market news, analyze various data and create reports but there is a high chance of errors. You can give this task to an automated technology like Microsoft ERP for Electronics Manufacturing and let it create reports for you.   Engage your IT Team in Developing More Valuable Assets  Make sure you make full use of your IT team. Do not engage them in monotonous management and maintenance of your system software. Instead, engage them in developing new and effective applications to serve your business. They can create an application to bridge the communication gap between you and your customers, or an application targeting a specific need like attendance. You can optimally utilize your IT team when they do not have to worry about constant management and maintenance of your business management software. It’s best to employ an ERP for Electronics Manufacturing like Microsoft Dynamics 365 where your implementation partner is entirely responsible for your system’s maintenance and upgrade.   Grow with Microsoft Dynamics 365 Finance and Operations   Microsoft Dynamics 365 has something for SMEs and enterprises. You can customize a unique set of tools assembled just for your business and let the Implementation partner manage all the related chores. It is important to find the right D365 Implementation Partner with a strong track of accomplishments. That’s why Trident is the best partner in the market. With 20+ years of serving various business ventures, we have gained an excellent reputation and a high customer retention rate.   We are Microsoft Dynamics 365 Gold Implementation Partner and LS Retail Diamond Partner. If you wish to implement Microsoft ERP for Electronics Manufacturing, Contact Us Today! 

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4 Ways to Double Your Profit in Apparel Production with Existing Resources!

For emerging fashion firms, producing profitable, trendy, and seasonally right collections might feel overwhelming. Unquestionably, fashion firms are rewarded when their products are well-received by consumers. After a lengthy process of ideation, product design, development, pre-production, manufacturing, and launch, it may be challenging to achieve this goal. The majority of the time, in the fashion sector, production errors lead to low-quality items, which undermine the brand’s potential or desired quality deliverables. To tackle this issue, it is best to employ the latest Garment Software in your factory.  Why Do You Need to Optimize Apparel Production?  The overall market position of a brand may be compromised by production errors. To avoid any defects, fashion firms must therefore find ways to optimize the production process. A profitable output and a productive workflow can be produced for your brand by improving the production process with unified ERP Software for Apparel Manufacturing.  To ensure that the project is properly handled, the manufacturing and production procedures for a fashion brand have the Best Apparel ERP. As a result, streamlining manufacturing for a particular collection becomes important to help avoid communication gaps, keep an eye on maintenance duties, and improve the quality of products created for a fashion collection.  How to Multiply Production with Existing Resources?  It’s time to enhance your brand’s production process once you realize how crucial it is for closing gaps and achieving goals. To avoid expensive production errors, production planning and execution should be given to fashion designers.  The following are some ways that fashion designers might organize, update, and optimize the production of their clothing lines.  #1 Reinforce the Production Process with the latest Garment Software  It’s crucial to construct a solid foundation before developing and maintaining a reliable garment production process. When we say, “create a robust production foundation,” what we mean is that before selecting what to do next, you must do a thorough study and comprehend the market and your competitors. This step can involve investing in unified Garment Software and employing qualified workers. Additionally, this entails adhering to industry standards and satisfying customer demands. In the long term, a fashion brand might benefit from not compromising on the early setup and equipment costs because it becomes simpler to maintain a greater production rate and output, which ultimately helps the business obtain higher profit margins.  #2 Build an Updated Catalog   Nobody likes waiting until the very last minute to complete their assignment because things could go awry. Consequently, you must comprehend the significance of developing a new reference catalog to produce designs that satisfy consumer desire. A new and modern reference book with up-to-date designs could require a lot of research to produce. It’s crucial to keep in mind that this position is always subject to adjustments because market trends are constantly shifting. But in the end, a reference library is an essential component of the fashion industry’s efficient production process. You can easily make relevant reports using Business Intelligence and AI Technologies. You should aim for a Unified ERP and CRM or a unified Garment Designing Software that reduces the hassle of Silos, and provides up-to-date market details    #3 Add Automation to Optimize the Workflow  When the correct people are given the right tasks, the manufacturing process runs more smoothly and effectively. Hierarchical structures can guarantee high-quality output. The production process can be automated using a Garment ERP System to produce profitable outcomes more quickly and with a relatively low possibility of error.  To define and improve your production quality as your company expands its clothing manufacturing operations, automating the workflow is a wise move. The production process depends on project management. Any fashion brand will automate workflows utilizing the right Garment Software as a first step. Choosing the appropriate project management tools will aid in promoting goods to stakeholders, including fabric producers, suppliers, and consumers. #4 Create a Market and Business Model   Any fashion brand or company must invest heavily in market research and the development of a practical business plan based on that research. What may be effective for one business may not be effective for another. It is significant to keep in mind that from one fashion company to another, the target market for a specific product may differ.  It follows that a fashion company must choose its specialized market and focus on it. It’s critical to choose the radius of impact before building a business plan. The business strategy, Garment Software, and expansion objectives should be made explicit in the mission statement, regardless of whether the brand aims to grow locally, nationally, or internationally.  Fashion is the most dynamic industry. It keeps changing in every season and hence gets outdated quickly. However, you can still double your profit with existing resources and unified Garment Software. If you are looking forward to implementing Microsoft Dynamics Finance and Operations, you can contact Trident Information Systems. We are Dynamics 365 Gold Partner and LS Retail Diamond Partner. For any queries, Contact Us Today! 

4 Ways to Double Your Profit in Apparel Production with Existing Resources! Read More »

How Business Central Fits Small Businesses So Well?

Dynamics Business Central was specifically designed keeping SMEs in mind. It is a unified ERP and CRM and an upgraded version of Microsoft Dynamics NAV. Consisting of all the NAVs functionalities, it comes with more flexible options. It aims at the smoothness and security of your business with Microsoft Cloud Azure. Everything is stored on a single database, hence allowing real-time visibility and faster data access. However, you can run it on-premises as well as on the cloud.   Microsoft Business Central fosters automation which therefore leads to better and faster management of operations. It further consists of shipping, sales, finance, manufacturing, service delivery, etc. on the same platform.   Why Dynamics Business Central for Small Businesses?  One of the major reasons why Dynamics Business Central is so favorable for small to mid-sized businesses is because of its affordability and flexibility. Furthermore, you can integrate it with different third-party apps and customize it however you want. The reasons why it fits small-sized businesses are as given below.   Extremely User-friendly   First, Dynamics Business Central is extremely easy to use. With an intuitive interface, it doesn’t take too long for a newbie to learn how it works. If you have already used basic applications like Excel and outlook, you can use them easily. Furthermore, it guides you through the process step-by-step and you can even find answers to your queries by clicking on the ribbon icon at the top of the screen.   If you wish to access the role centers, you just open the homepage and you are there! You can find the roles you have assigned like finance, inventory, logistics, etc.  Flexible Subscription Model   Flexibility is the best part of the Business Management Software. Unlike other software, where you pay an upfront cost, you can use Dynamics 365 Business Central on a subscription. It serves a pay-per-user model where you will only pay for what you need.   Scalable   For quickly growing small businesses, Dynamics Business Central provides various flexible options. You can scale up or down this software without having to see complexities. Your data stays intact, and operations work seamlessly. You can integrate third-party applications as per your requirements. It doesn’t matter which industry you belong to; be it manufacturing, apparel retail, or logistics, it will work for you as effectively as it would for other industries.   Automation  D365 BC completely automated your business while allowing your staff to focus on other high-yielding areas. You can further expect faster operations with low human errors. Automation is necessary for the overall growth of business efficiency.   Remote Access   The pandemic was harsh for every business, especially small businesses where they struggled a lot to survive. Working from home has become a necessity. Those who couldn’t comply had to face severe losses. Even if you do not have a definite base, or your business involves a lot of traveling, Dynamics Business Central has a feature for you; remote access. No matter where you are in the world, you can access your business from any device remotely.   High Security   Being hosted on Microsoft Cloud Azure, Dynamics Business Central ensures bank-level security of your data. You can count on Microsoft Security as they have engaged over 3000 technical experts who are working day and night to keep your system secure. One team creates the latest potential threats and the other finds ways to tackle them.   Latest Technology on Budget  As soon as you are on Microsoft Dynamics 365, you will not have to engage your technical team for its maintenance and update. Microsoft D365 will do this for you instead. Dynamics Business Central launches major updates every 6 months and minor upgrades every quarter. Since you can pay on a subscription, you have your budget set!  Being on the latest technology is crucial to stay ahead in the race. However, there is another factor that will decide how far you will go with the technology, and that is your implementation partner. What is the point of installing robust technology if you can’t get enough support for it? What if your service provider is not there to rescue you from an ugly situation?   It is always better to research thoroughly and find a suitable D365 Implementation Partner. Trident Information Systems have been serving SMEs and large businesses for more than two decades. With a high customer retention rate, robust technical resources, and a massive team of experts, we became Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Partner. Our 100% success rates ensure three-fold. If you wish to implement Dynamics Business Central, Contact Us Today! 

How Business Central Fits Small Businesses So Well? Read More »

Five Tips to Get Efficient Supply Chain Management

Since the past few years, businesses have escalated and so have the complexities in their supply chains. So, they need to be prepared in advance while being quick. Many industry leaders are now employing Top Supply Chain Management Software to manage operations more efficiently from top to bottom.   Smart businesses avoid silos as they will add to the complexities of an already complex environment. With the right management tools, they can get a competitive edge. They can transfer commodities from one place to another and implement changes without a negative impact.   How to Form an Agile Supply Chain?  A supply chain is one of the biggest factors that decide how your business will be seen in the market. Because of this our team of researchers has combined a few tips to help you get an agile supply chain. This is to be noted that the tips will work great if you implement Top Supply Chain Management Software.  Form an Agile Supply Chain Team   Agility is a term derived by the development team. Agility is an alternative project management technique that involves strategies to improve processes aligned with customers by testing services during the development process. Likewise, building an agile supply chain management team will ensure more logical strategies that align with the output and with the customer.   Access more Accurate Data   Consumer goods industry leaders that are exposed to high uncertainties in the retail market are now investing in the Top Supply Chain Management Software providing excellent data management capabilities. One such example is Dynamics 365 for Supply chain which offers Business Intelligence Tools to help them understand and predict the market. This helps them make agile decisions, react appropriately, and plan strategies to tackle upcoming shortcomings. It further provides real-time visibility and product availability.   Do not Fear Innovation   Several businesses choose to implement tried and tested strategies as they are “safe.” However, little do they realize how important innovation is, especially in this competitive era. Allowing your team to create strategies will help you execute pilot programs. To create agile strategies, there should be free data flow. Supply Chain Management Software ensures your data is safe and secured in a single database while connecting all the points in the supply chain.   Connect with the Key People in Your Supply Chain   As much as it is crucial to connect with retailers, you should sync with manufacturers, suppliers, and co-packers too. This will help you gain the end-to-end picture of the related aspects like potential shortcomings and opportunities. Better communication will not only improve your relationships but also allow you to get special discounts.   Create Agile and Multiple Supplier Contracts  Supply Chain operations being extremely complex, you must avoid depending upon just one supplier. Keep a handful of them so you can arrange material/ service if anyone fails to deliver them. Likewise, businesses can make zero-volume contracts, buy-back contracts, and other contracts to achieve an agile supply chain.   All these strategies will go in vain if you do not have a suitable Supply Chain ERP System. Microsoft Dynamics 365 for Supply Chain is the Top Supply Chain Management Software. Being hosted by and on Microsoft Cloud Azure, bank-grade security is ensured. It is designed specifically to ease SCM pains and foster operational optimization.  How can Top Supply Chain Management Software help You Achieve Agility?  Microsoft Dynamics for Finance and Supply chain reinforces supply chains with built-in tools. It is run on a single source for intelligence and connected tools. Some of the functions accomplished by the supply chain are as follows:   A mix of manufacturing tools to support the process from top to bottom.  Streamlining processes with real-time visibility into the resources via financial management capabilities.   Using advanced logistics management and warehouse management to streamline the flow of finished goods.   Optimizing real-time insights and intelligence to inspect, identify and resolve product issues.   Microsoft Dynamics 365b F&O is the Top Supply Chain Management Software for a reason. It has a lot more to offer than traditional supply chain management software. If you are looking for Supply Chain Management Providers, you can Contact Trident Information Systems. With years of experience and success in projects, Trident has become a Microsoft Dynamics 365 Gold Implementation Partner and LS Retail Diamond Partner. 

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Is Poor Customer Management Haunting Your Business in This Festive Season? Not Anymore!

In the not-too-distant past, Halloween marked the transition from summer to the succeeding winter holidays with color, foreshadowing the impending season of heavy consumer spending. According to the National Retail Federation, 40% of Americans now start their holiday shopping before Halloween. You must be ready to manage this rush of customers and uphold the same standard of customer care as you do the rest of the year. It is best to implement ERP Software for Retail.  According to Deloitte, customers typically tell nine people about a pleasant customer experience but 16 people about a poor one. Even if this number is horrifying, careful holiday planning might help you overcome your phobias. Let’s look at the finest strategies for avoiding being haunted by unhappy customers throughout the remainder of the holiday season.  Cut Out-of-Stocks with ERP Software for Retail   During festive times, customers are already busy with many tasks. Because of this, they prefer only those stores that will provide smooth services. Imagine many customers entering your store and finding the missing commodity. They might get frustrated and not prefer your store in peak times in the future. According to the HCL group, retailers lose up to 1 trillion dollars every year due to out-of-stock commodities. The number is shocking but provides a great business opportunity for you.   You can become the store that holds all the popular commodities all the time. But managing rhythm can get difficult with siloes systems. You should invest in ERP Software for Retail that gives real-time inventory updates, and many other robust features to effectively manage your inventory.   Even if you go out-of-stock sometime, you can make it visible on your online store. Get Software for eCommerce Website that can manage your online and offline store. You can then manage your store and warehouse altogether, leading to happy customers and five-star reviews.   Offer Exciting Promotions  This is a very common yet effective technique to attract more customers. Moreover, the Festive season is the best time to move your extra stock out on sale. Ideally, a sale aims to provide benefits to you and your customers. Check how your previous sales went and how you can make it even better this time.   You should aim to provide competitive prices without having to disbalance the perception of “value”. If you provide an item at excessively low prices, it can backfire. Your customers can perceive the product as a compromised quality item. You need to maintain your balance.   Furthermore, you can make strategies to convince your customers to purchase more. Look through your previous interactions with them and understand their spending pattern. Employ Business Intelligence for fast and accurate reports. You can tremendously boost cross-sell and upsell.  Retail CRM Software like LS Retail comes with Power BI which collects a pool of data from Retail POS Software and filters it to generate actionable reports. This data is crucial for any successful strategy.   Embrace Unified Commerce  Given that more and more people are integrating online technology into their daily lives, your company should ideally have both traditional and online shops. It is equally crucial that these shops can exchange data in real-time, allowing all channels of commerce to benefit from what your company has to offer.  Some shops use add-ons that they link with their existing systems to address this issue. These, however, may leave them with Frankenstein’s monster of many modules and suppliers, all of which produce inconsistent data and perform inefficiently. As a result, you are left with dissatisfied customers who, after carefully weighing their options and selecting a product to purchase, only to receive a message through email two days later informing them that their order cannot be fulfilled because it is currently out of stock. Or even worse, they can place an online order for an item that is in stock with pick-up in-store just to find out when they get there that it’s unavailable. According to Gartner, 58% of consumers believe that having access to inventory status online throughout a purchase is crucial.  With ERP Software for Retail, you can choose which of your street-side and online promotions to match, and customers may exchange and return things they’ve bought online at customer service counters within your physical stores. Most essential, the inventory figures displayed on your website will correspond to the stock in your store. Your customers will have a fantastic experience if you give them convenient and accurate product information.  In the era of heavy competition where every business is lurking to grab an opportunity, getting the latest ERP Software for Retail avails a competitive edge. ERP Software for Hypermarket like LS Retail allows Power BI Capabilities, Microsoft Azure Cloud Strength, and various robust features to get you the most profit in this festive season. If you are looking for a Retail POS Implementation Partner, Contact Trident Information Systems. We are Microsoft Dynamics 365 Gold Partner and LS Retail Diamond Partner. For further queries, Contact Us Today! 

Is Poor Customer Management Haunting Your Business in This Festive Season? Not Anymore! Read More »

Instantly Attract More Business with Microsoft Dynamics 365 CRM!

Irrespective of your business vertical, you can run a successful business only if you successfully understand your customers. What they like or dislike, how you can improve your service and how you can convince them to purchase more from you. You can only make successful strategies if you have the right information. A Unified CRM like D365 Finance and Operations can help you tremendously with managing and growing your customer base.   Gone are the days when siloes ruled. No more manual data entry, and extensive manual research. You will never slow down in launching marketing campaigns or extracting customer data. Do this all-in seconds with the right technology!  CRM like Dynamics 365 Finance and Operations collects a wealth of customer data which includes emails, phone numbers, addresses, feedback, etc. It can even be integrated with third-party apps like Power BI.   Power BI is an application playing an essential role in understanding and influencing customers. With this feature, you can make dashboards elaborating their preferences, spending patterns, changes, etc. These types of information play a critical role in forming successful decisions.   What is D365 Finance and Operations and How Does CRM Work?  D365 Finance and Operations is overall a unified CRM and ERP which aims at ending the siloes from back to front. Respectively, as the name suggests, Customer Relationship Management (CRM) focuses mainly on the customer section. It makes the customer management operations by:   Collaborating with sales and marketing team: With the help of deep insights, the sales team can track customer-related data, and collaborate with the marketing team for the best results. They can easily figure out where each lead stands in the sales process, and what steps are to be taken further.   Using sales monitoring to get real-time monitoring data: You can sync sales data with your CRM and understand the process better. You can monitor your pipeline in real-time and inspect if there are any slowdowns or opportunities on the way. It becomes easier to calculate your overall performance and ensure you don’t make the same mistakes again.   Prioritizing the Right Task: D365 Finance and Operations offers AI and Business Intelligence related tools to help you find out the top priority tasks and how you and your team can get the most out of your time and efforts and put focus on high-yielding activities.  Automating Monotonous Tasks: One of the most common and most important benefits of Microsoft D365 Finance and Operations is its ability to automate tasks. You can build sales quotes, send emails, and collect customer feedback automatically. This, therefore, helps you streamline operations while allowing your team to focus more on top-priority tasks.   Help Impacting Customers Better with the Right Strategies: Microsoft Dynamics 365 Finance and Operations CRM includes features to tap into customers’ behavior and find opportunities for more engagement throughout all the touchpoints.   Connecting through multiple channels: D365 Finance and Operations CRM helps you connect with the customers through all the touchpoints your customers are comfortable with. Be it live chats, emails, messages, calls, third-party applications, or even social media, you can connect with them easily. It further helps build a bond with the customers which drives them back to your business repeatedly.   Why is CRM Such a Part of Any Business?  A CRM helps you identify your customer engagement strategies after evaluating customer relationship management solutions. CRM is important anyway for your business irrespective of the size; for small businesses, your CRM will help you manage customers in a shorter time while allowing employees to work more efficiently in other areas. For enterprises, A CRM like D365 F&O helps manage complex customer engagements. It can also help you:   Engage the right customers: predictive analysis and customer buying behavior analysis help you target the right audience and turn them into your customers.   Boost customer interactions: Your sales and marketing team can have a complete view of the customer. Therefore, helping them understand the customers and providing the most suitable services. You can even decide prior, which customer needs more attention and hence, you can efficiently make your schedules accordingly.  Tracks progress throughout the customer journey: With D365 Finance and Operations, you can find out which customer lies where in the sales journey and how you can engage them more with exciting offers.   Boosts team productivity: By automating manual tasks, you can engage your sales and marketing teams in high-intensive tasks.   D365 Finance and Operations offers the latest CRM with advanced tools and features giving you a competitive edge. Since it is hosted on Microsoft Azure Cloud, you do not have to worry about data security. Microsoft engages more than 3000 technical experts to protect your system from any theft, virus, or malware.   If you are looking forward to implementing Finance and Operations D365, and need a Microsoft Dynamics CRM Partner, Contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Partner and LS Central Diamond Partner. With years of experience, we have gained massive clientage. Our team of experts works 24/7 to ensure the best customer support for all our clients. Contact us for more info.  

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Employ Dynamics 365 in Your Manufacturing Plant and Boost Your Productivity by 80% 

In the past few years, the manufacturing industry has lost its high momentum, which is further expected in the upcoming years. This industry has always been surrounded by different challenges and now the situation has gotten even worse. Be it a low investment in the Steel Manufacturing ERP Software for the steel industry, market unpredictability for apparel manufacturing, or too much wastage while food manufacturing- the challenges have become three-fold. However, you can tackle them with the relevant technology.  Using Manufacturing CRM Software like Microsoft Dynamics 365 Finance and Operations, you can easily cope with predictable and unpredictable challenges.  The Dynamics 365 Industry suite has always been among the favorites of manufacturers among different verticals. With its wide range of tools and features, they witness a sudden productivity improvement in their factories. As per the Dynamics Salary Survey of Nigel Frank, in 2017, it was revealed that the highest representative vertical among Dynamics 365 users was manufacturing, with one in 10 Dynamics end-users’ respondents working in the manufacturing industry.  Why Microsoft Dynamics 365 Manufacturing ERP Software?  Throughout history, the industrial revolution has happened through the trickle-down effect. However, technology like D365 Manufacturing ERP Software today is helping manufacturers of all kinds to access an easy, affordable, and flexible solution to boost productivity.   Despite being multiple operation packed, manufacturers face cutthroat competition to provide the best and most unique services to the customer.  Being a comprehensive cloud-based software, it aims at breaking down the silos between the front and the back office that the basic Business Management Software lacks. By unifying operations, you can witness a smooth flow of data transfer with great visibility, and better customer management. You can then make smarter and more informed decisions, and bring more business in.   Dynamics 365 Manufacturing ERP Software simplified access to data while syncing your assets. Therefore, making it easier to manage them no matter where they are located. Using smart technology like IoT, sensors, and Power BI turns your factory into a “smart factory”. Your operations become more agile, smooth, and flexible while empowering your employees and boosting their productivity.   The manufacturing industry has faced the maximum labor shortages in the past few years. This ERP for Manufacturing also fills the labor gaps.  Dynamics 365 Applications for Manufacturing   Microsoft Dynamics 365 comes with two applications. You can decide on the suitable one according to the size and scope of your business. You can choose between Microsoft Dynamics 365 Finance and Operations and D365 Business Central as per your needs. In both cases, you will achieve your maximum potential.  Microsoft Dynamics 365 Finance and Operations   Modeled mainly on Dynamics AX, it is most suitable for larger businesses, or businesses with more than 250 employees. It is the flagship application of the entire D3365 family and provides a comprehensive solution in the market.   Apart from providing industry-specific tools, this Manufacturing ERP Software provides features to revitalize large-scale business operations from accounting to human resources.  Some of its features include but are not limited to:   Production control  Capacity and material planning   Master planning   Job sequencing and scheduling  Resource management  Shop-floor management   Product Configuration  Inventory management   Distribution planning  Transportation management  Quality management  Order promising  Multiple-site warehouse management  Indirect and direct procurement  Supplier relationship management  Purchase requisitions  Vendor self-service portal.  You can use D365 F&O for $190 a month per user for a complete license. The application is also available as part of a wider plan which adds a wide range of other ERP and CRM apps.   Dynamics 365 Business Central   Dynamics 365 Business Central is the upgraded version of Dynamics NAV, and therefore, is most suitable for SMEs. It contains all the best features and tools small to medium-sized businesses need to manage their back-end business processes.     It comes with two of its licenses; Essential and Premium. The essential license costs $70 per user every month. It offers features like advanced inventory, distribution, contact management, workflow, resource management, purchasing order management, finance, fixed assets, budgets, etc.   To access Business Central’s manufacturing and service management modules, you must purchase the premium license costing $100 per user every month.   Some of the features of D365 BC’s Manufacturing Module include but are not limited to:   Finite Loading  Version Management   Machine Centers   Demand Forecasting  Basic Supply Planning  Agile Manufacturing  Production Orders   Despite being a heavy-operation industry, manufacturers are in cut-throat competition to please their customers. Manufacturing ERP Software like Microsoft Dynamics 365 provides all the tools and features to allow a smooth flow of your manufacturing operations. Being hosted on Microsoft Azure Cloud, it ensures bank level security. If you wish to find a suitable D365 application, you can Contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Implementation Partner and LS Retail Diamond Partner. Our team of experts will find the most suitable solution for your business type. Contact Us Now! 

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It’s Time to Get Moving from NAV to BC Before 2022 Ends!

If you are still using Microsoft Dynamics NAV, this blog is for you. You need to get the NAV to Business Central Upgrade ASAP! The extended support for the latest and the final NAV version is ending on January 11th, 2023. You are running out of time and don’t want to be on your own when the support dies.   There will be nobody to fix your bugs or install upgrades. Your business will basically become handicapped after a while. This is one of the many reasons to Upgrade NAV to Business Central.   Why is NAV to Business Central Upgrade So Important?  Right now, you are getting security updates at no extra cost. However, things will change once the support ends. You will have to run paid services which are usually provided by the implementation partners like us (Trident Information Systems).   Furthermore, if you are on extended support of the latest NAV version, you may also have to face issues when you try to integrate this solution with other modern tools such as Power Platform or any third-party Solutions.  And the most concerning part is you cannot even update NAV with statutory changes or localization which puts you at risk.    Why Would You Move to Microsoft Dynamics 365 Business Central?  Microsoft Dynamics 365 Business Central is the upgraded version of Dynamics NAV. NAV is an on-premises software while Business Central is hosted on the cloud. Therefore, providing more agile and flexible features. Competition today is tough. This Cloud-based Microsoft Platform helps you not only to survive but to thrive. Dynamics 365 BC is way better than Navision because of:   The Interface  On one hand, where Dynamics NAV needs to be installed on your on-premises server or a virtual machine on a private network, D365 BC can be deployed on a web-based server or a Software as a Service (SaaS). With a modern interface, it becomes increasingly intuitive. NAV to Business Central Upgrade allows you to access AI which provides insights into your data and helps you make the right decision at the right time.   Hosting  Dynamics NAV was usually an on-premises software which meant it needed a private server. Whereas, Microsoft Dynamics Business Central is SaaS and is hosted on and by Microsoft Cloud Azure. Therefore, taking away the need for buying an SQL license or employing dedicated resources to take care of it.   Upgrades  If you are using Dynamics NAV which is still on its extended support, you can access Microsoft’s security and non-security updates. However, you may still have to discuss its pros and cons with your implementation partner as the updates may clash with your business environment. If you are using an older version, the hotfix and updates may pose a productivity threat instead if it doesn’t go well with your current environment.   Microsoft BC, on the other hand, keeps receiving minor updates every now and then, and major updates every six months. Minor updates happen automatically whereas, for major updates, you are notified prior. You can also postpone the major update to a certain extent. Once you decide on a NAV to Business Central Upgrade, you do not need a dedicated team of experts to maintain the software as everything will be managed automatically.  Software Licensing  NAV and D365 BC are licensed in different ways. For instance, NAV is licensed for concurrent users, types of users, limited devices, windows groups, etc. Whereas, Business Central licenses depend upon the name users and the type of essentials, team, premium, and external account.   You need to pay an upfront license cost and a 16% annual charge enhancement plan (EP). However, BC uses a monthly subscription model that changes per use and also includes features for the enhancement plans.  To stay ahead of the competition, you need the latest technology. Without its support, you cannot make it through. If you are still using NAV, it’s time to get a NAV to Business Central Upgrade. The end of its extended support in January 2023 is one of the most prominent reasons. Furthermore, it’s not as competent as a Cloud-Based Software. It demands a lot of attention and care, unlike its upgraded version Microsoft Dynamics BC which doesn’t need to be taken care of by the users.   If you wish to Upgrade Navision to Business Central, you can Contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Partner and LS Central Diamond Partner.  

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