Trident Information Systems Pvt Ltd

Boost Sales By 60% in Your Retail Store with IoT!

Smart Retail IoT / Trident Information Systems

All industries have been riding a wave, and the retail industry is not untouched either. The ongoing pandemic can be a primary reason for it. Amazon.com managed to have 2 billion monthly shoppers in 2019, which later increased to 2.3 billion in 2020, and 2.88 billion in 2021. There is a staggering scope of rapid retail growth in the digital era. Businesses are now using IoT for Retail and incorporating it into their operations. However, changing customer demands, online shopping risks, obsession with excellent quality delivery services, lack of tech fluency, etc. are some factors stopping retailers from implementing Smart Retail IoT. There are plenty of opportunities Retail IoT Solutions have to offer. But first, let’s see how it works. How Does IoT for Retail Work? Internet of Things is an internet extension for devices, physical objects, and people. It offers a variety of services to production plants, healthcare, retail, etc. Given below are the most prominent applications of IoT. It will give you an idea of how this technology works in a given space. Data gathering and sharing: IoT Retail devices, products, and the environment using sensors to gather, analyze, and share data. This data gives essential insights into a product lifecycle and allows decision makers to make more logical decisions. Actions based on collected data: when integrating IoT with a machine or a retail store, it works efficiently and effectively based on the data it collects. It targets efficiency, sustainability, and resilience. Due to the unmatchable potential of IoT for Retail, thousands of applications are already developed and many more are yet to come. After implementation, they have shown a 100% success rate so far. Retail IoT Solutions for Customer Experience Optimization? Incorporating IoT for Retail Industry with customers helps understand customer behavior and build a stronger bond with them. Moreover, it takes their grievances into account and helps improve after-sales services, cutting short customer journeys, and enhancing the maintenance process. Given below are some tips to extract the best out of your IoT Retail Applications. Personalized Communication IoT for Retail is a great platform for strengthening communication with customers. With updated knowledge of their shopping journey, habits preferences, and grievances, retailers can create customer-centric policies to ease their experience. By incorporating IoT in Retail, your content team can strategically hyper-segment customers based on their preferences, choices, spending habits, and other factors. You can implement segment targeting marketing to lure customers in. Moreover, you can help customers get a personalized experience, help them find a product, or create different sections in your store for them to have a smooth experience. Product Usage Optimization With all the data collected by IoT Retail Device, you can use it to improve maintenance services, features of a product, or add a new feature to the existing products. Keeping up customers’ perspectives can help you launch new products, outshining the old ones. Since all the data is lined up on the server, you won’t need to engage your research team. Predict in-store Wait Times Customers are becoming impatient and don’t want to wait for too long in lines. This trend escalated during the COVID-19 pandemic. Waiting in line didn’t just frustrate them anymore but increased the risk of getting infected. Thanks to IoT for Retail Industry, retail stores can now estimate how much time the employees will spend per customer. This way, the store can distract customers with fun activities, or tell them about their ongoing offers. This leaves enough time for employees to efficiently manage the traffic. Product Delivery Status Update During the pandemic, the demand for delivery surged which further mounted more pressure on a company’s delivery services or third-party delivery services. Thanks to IoT for Retail which allows you to update customers about their delivery status and estimate delivery dates via texts or emails. Benefits of IoT Your Retail Store Can Experience There are plenty of advantages of IoT you can experience in your retail store: Cutting Loss and Waste IoT for Retail integration into retail operations lowers expenses related to product loss and waste. The inventory and delivery operations are given an extra layer of traceability and visibility by smart retail IoT apps, which also improve accuracy and enable predictability. Staff Optimization IoT Retail Analytics aids employees in making proactive choices and modifying their shopping experience. Managers may gain a deeper understanding of client journeys by using cameras, retail sensors, and monitoring technologies along with advanced analytics. For example, they can see an impatient or perplexed consumer or determine why a shopping trip was abandoned. IoT retail analytics aid employees in making proactive choices and modifying their shopping experience. Optimizing the Positioning of Goods Thanks to thorough reports based on the data collected by sensors, IoT allows shop managers to discover premium retail spaces, test the placement of various goods in those regions, and determine the most effective layout. Improved Retail Tracking and Management IoT for Retail enables store managers to keep track of the count of items in their inventory and on the shelves to timely replenish stocks. Additionally, technology may assist in automating taxation and financial administration, lowering the likelihood of errors and associated expenses. If you want to implement an IoT device in your retail store, you can contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Partner. Our 200+ technical experts are more than happy to bring your business to the top. If interested, Contact Us Now.

Boost Sales By 60% in Your Retail Store with IoT! Read More »

Upgrade NAV to Business Central for NAV-Like and More Advanced Features!

NAV to BC Upgrade / Trident Information Systems

If you are on NAV, you would have probably planned to Upgrade NAV to BC in the near future. However, for some, NAV to Dynamics 365 Business Central Upgrade may seem uncomfortable, but it is interesting to note that Microsoft Dynamics 365 Business Central supports the same features as Dynamics NAV. D365 Business Central offers way more advanced tools to the users. From an easy-to-use interface to cloud-driven features, to flexible customization, D365 BC offers everything a business needs. Microsoft constantly improves and upgrades its ERP and CRM to provide the best possible services to the user. There is a specific category of NAV users who must Upgrade NAV to Dynamics Business Central. Who Must Upgrade NAV to Dynamics 365 ASAP The user of Dynamics NAV 2015 and lower versions as their mainstream support ended a while ago. NAV 2016 users as their mainstream support ended in April 2021. Businesses working on NAV 2017. Their mainstream support expired in Jan 2022. Even Though NAV 2018 versions still have extended mainstream support till 2023, it’s still safe to Upgrade NAV to BC. How Has Navision Become Outdated? One of the major disadvantages of having NAV is its limited mainstream support, which leaves its users on their own after it ends. However, there are other reasons it is becoming outdated, and users need an instant shift. NAV is user-friendly software. However, it still doesn’t support consumer technology. Moreover, Enterprise 2.0 and business tools are limited, and mobile access is also restricted to cross-browser support. The total cost of ownership is way higher in this management system than in the packaging of business essentials. Dynamics NAV too can be extended to get a Customized ERP Solution, however, at a higher maintenance cost, ownership cost, and software upgradation costs. Not to mention, the process consumes more time as well. There are different third-party add-ons available for D365 NAV. However, they overlap, and it gets hard, tiring, and time-consuming to differentiate one from another. Even though D365 NAV offers advanced features to support the manufacturing process, it does not support automation easily. It is very time-consuming and challenging for the entire ERP System. This system does not come with automation tools or integrated business management tools. However, using .NET is possible to get a different platform for development but the entire process is still difficult. Upgrade NAV to BC to Get More Pace, Agility, and Robust Features Dynamics NAV is extensive and provides a variety of services, including financial management, accounting, marketing, supply chain, services, BI, sales, reporting, and project management. Apart from training employees for the new solution, the users also fear losing historic data. However, the NAV to Dynamics 365 Business Central move ensures your data is safely transferred. Here are other reasons why you should Upgrade NAV to Business Central: You never have to worry about updating your software, as Microsoft updates the software automatically for you. It launches new minor updates regularly without disrupting your operations. For major updates, it happens twice a year, and you will be notified two days prior. Dynamics Business Central is hosted on Azure Cloud, which means it is accessible on any device, anywhere, anytime. The best part is that you do not have to invest further in hardware, servers, and maintenance agreements. Upgrade NAV to BC for high-end security. Microsoft engages 3,500 IT experts’ day and night to detect, protect, and respond to cyber threats. D365 BC integrates with other Microsoft tools such as Office 365, Azure, and other D365 suites. Business Central produces fast, flexible, and accurate business reports with Jet Reports and Power BI, Excel add-ins. AI and machine learning support equipment monitoring, forecasting, and more accurate data on time ensuring decision making. Improved search capabilities with cleaner and more organized data in Microsoft Dynamics 365 Business Central. The users can manage costs better with pay per use and pay-per-month model in D365 BC instead of annual enhancements. How can Sticking with Dynamics NAV Push you Back in the Competition? Upgrade NAV to BC to implement better flexibility and agility into your business. NAV doesn’t support automation, and customization can also become time-consuming. However, another main reason behind NAV to BC Upgrade is that Microsoft will stop upgrading it and the users will have to manage with outdated products. Not to mention, without any mainstream support, the users are on their own when there is a bug or an error. This will push them 10 steps back into the competition. If you are looking ahead to Upgrade NAV to BC, you can contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner. We have upgraded NAV to BC in various SMBs and enterprises. Our dedicated team of professionals is happy to help you anytime, any day. Contact Us Today.

Upgrade NAV to Business Central for NAV-Like and More Advanced Features! Read More »

LS Central Helps Optimizing Your Restaurant Operations

Uncategorized / Trident Information Systems

Are you running a flourishing restaurant where your current Restaurant Management System fails to support your growth? LS Central can help you in this case. It assists you in polishing your customer services with its robust features and tools. LS Central is a unified Hospitality ERP Software that helps you optimize your restaurant services by integrating your floor staff with the kitchen to bring what your customers ordered without delay. It provides a transparent view of your business with dashboards and real-time reports to help you create logical and data-driven decisions. With actionable customer insights, you can create successful loyalty programs. Also, with real-time inventory reports, you will always have balanced stocks with minimum wastage. Predictive analysis will never let you go out of stock. And with automation, you will hand over monotonous tasks to the machine. There are more features, tools, and benefits of LS Central than you can count. In this blog, we will explain how LS Central can get your restaurant at a rapid pace. LS Central Restaurant Management System Works Wonders for Your Business LS Central is one of the most renowned Restaurant Management Systems designed for SMBs and enterprises. It will help you: Get Centralized Control Over your Restaurant Business LS Central collects and stores data centrally and gives decision makers a centralized view over their business. You can access details on all your restaurant chains located in different locations from the headquarters. With real-time reports, you can decide menus, prices, and recipes according to their popularity in a certain location. Purchase mindfully while cutting wastage, look through your exhausted stocks and order the right amount. Also, you can order according to demand prediction and simply automate your replenishment. The best part of this Restaurant Management System is that it helps you manage your staff more efficiently. You can assign your staff duties that fit their talents. No Errors with LS Central Those restaurants that prefer to work on different software for different purposes, facing errors now and then are pretty common for them. Not to mention, the time and resources they lose on their maintenance are huge. However, this is not the case with LS Retail ERP, it is a unified Restaurant Management Software that helps manage your entire restaurant on the same platform. You can easily store and access data in one place. Easily accessible data leads to more accurate operations in less time. Attract More Customer Loyalty and Grow your Business LS Central Restaurant Management System stores customer data and presents it in actionable and insightful reports. Customer insights are the strongest tool to cater to your customers; when you understand your customers, their spending patterns, and preferences, you can create successful loyalty programs to attract more customers. Moreover, with a POS System, customers can place easy orders and pay easily at the table and can customize the menu. With the right knowledge, you can personalize discounts, promotions, and other offers for individuals or groups. It is essentially important if you aspire to deliver faster and more precise services. Connect Your Kitchen Floor Staff with LS Central With LS Central, you can link your staff to the kitchen by showing the status of each table’s orders and establishing delay-warnings. Staff members can correctly serve consumers thanks to this user-friendly graphical interface Restaurant Management System. Having a faultless atmosphere can help your management, even if your restaurant has the biggest floor. Keep track of your clients and reservations so you can handle them flawlessly and professionally. Furthermore, connecting the kitchen with staff also saves the bulk of their time. The server doesn’t have to travel from the front to the kitchen and find the right kitchen counter to transfer orders. Instead, they can simply take orders at the table and share the details with the KDS (Kitchen Display System) via Point of Sale Systems. LS Central is one of the most renowned Restaurant Management Systems across the globe and has been serving SMBs and enterprises for a while. If you wish to implement it, you can contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner. With a robust track of accomplishment, we have managed to acquire a massive team of technical resources, strong clientage, and various awards every year. Contact us for further information or a demonstration.

LS Central Helps Optimizing Your Restaurant Operations Read More »

It’s High Time to Upgrade Your AX 2012 to Microsoft Dynamics 365 Finance and Operations

AX to D365 Upgrade / Trident Information Systems

Today, almost all businesses leverage technology to surpass one another. When technology comes with exceptional benefits, it makes the competition harder. Hence, the one with the latest technology is most likely to win. As Microsoft mainstream support for 2012 ended in October 2021, businesses must Upgrade AX to D365. Nevertheless, this is not the only reason to upgrade. In the era where the cloud rules, businesses running on on-premises technology will fall behind. In addition, Microsoft has stopped its AX 2012 upgrades, which means your services will become more and more irrelevant with time. Some major drawbacks businesses already witness include: Microsoft Dynamics AX is not a good choice for small-scale businesses. It majorly supports midsize to large-scale businesses. Even Though this solution is very flexible and can be customized according to certain market needs, the dependency on ISV and partner channels can heavily cut your ROI. You cannot get enough Cloud ERP and SaaS options if you run this software on-premises. Upgrade AX to D365 to Get Exceptional Services Given below are the top outstanding services you will get after D365 Migration: Web-and-cloud Based Solutions One of the major factors promoting AX to D365 Upgrade is its infrastructure. On one side, D365 AX is an on-premises version, which means the business will have to host it on a privately owned server. And on the other hand, Dynamics 365 for Finance and Operations is a cloud-based solution that runs by and on Microsoft Azure. The fact that cloud-based solutions are entitled to more advanced, agile, and flexible solutions makes the difference. Your business needs to become agile and flexible with suitable tools to thrive in this ever-changing market. One of the greatest benefits of cloud-based solutions is that you do not have to manage the entire ecosystem yourself. Your service provider is responsible for all your upgrades and updates. AX to D365 Finance and Operations Upgrade will support your software on any browser and OS wherever you want. Consistent Upgrades Upgrade AX to D365 to get a consistent iterative list of upgrades. The best part is you can install or disable whatever feature you like. You can even pause three upgrades in a row with no fuss. Make your software feature-rich and powerful, and access only the tools you need. Not to mention, this will also save your IT team a bulk of their time. Since the updates are automatic, your IT team doesn’t have to engage there. Assign them other development projects that count. AX to D365 Finance and Supply Chain Management Upgrade ensures you are on the most up-to-date technology. Extensively Innovative Tools If you Upgrade AX to D365 Finance and Operations, you can tap into a plethora of different tools and features designed for different industries. Microsoft is said to have 3700 vertical solutions crafted for different industries. Associated features include human resource management, manufacturing management, purchasing management, inventory management, sales management, quality management, and product technology. Combining all these features on the same platform presents Microsoft Dynamics 365 for Finance and Operations: an ERP solution that supports every business type, size, and industry. Intuitive Interface One of the most noticeable differences between Dynamics AX and Dynamics F&O is their user interface. AX has a standard user interface that can only be used via desktops. Dynamics AX, however, has a friendly user interface and can be used via different browsers, and mobile devices which encourage remote work and support anywhere access. Additionally, after the AX to Dynamics 365 Finance and Operations upgrade, the user can access workspaces where they can create custom queues and links to get them through day-to-day tasks. On-demand Scalability Upgrade AX to D365 and get scaling capabilities whenever and wherever you need them. In contrast to Dynamics AX where scalability was a big concern, Dynamics 365 Finance and Operations gives you the flexibility you need in a growing business. Furthermore, it is excellent to support your business in a rapidly changing environment. You don’t even have to make a single upfront investment; you can pay in monthly subscriptions too. You can initially get the very minimum service package and increase resources as per need. If you are looking forward to Upgrade AX to D365, you must get a suitable partner first. It is suggested to choose from a Microsoft Dynamics 365 Gold Implementation Partner. It’s perfect if they are old enough in the market, such as Trident Information Systems. We are a Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Implementation Partner. With a robust track of accomplishments, we have gathered impressive clientage and helped them thrive in the market. If you want to add yourself to the list, Contact Us.

It’s High Time to Upgrade Your AX 2012 to Microsoft Dynamics 365 Finance and Operations Read More »

Learn how an electronics manufacturer unifies data and gains agility using Dynamics 365 Supply Chain Management

dynamics 365 business central / Trident Information Systems

Bel Fuse designs, manufactures, and markets electronic circuits products at 24 manufacturing locations across North America, Europe, and Asia. The company’s existing enterprise resource planning solution was highly customized and expensive to maintain, so it decided to deploy Microsoft Dynamics 365 Finance and Dynamics 365 Supply Chain Management. Bel Fuse unified data and can now more easily manage its supply chain operations and finance processes, gaining more agility to respond quickly to changes in the market or its suppliers. With Dynamics 365, we save nearly USD2 million per year in IT service and support fees compared to our previous, highly customized solution. Mark Hodkinson: Vice President of Finance for the Bel Power Solutions Group Bel Fuse Essential step in the supply chain A typical consumer might interact with Bel Fuse products and not even know it. The manufacturer makes the components that power, protect, and connect electronic circuits in products we use every day. Bel Fuse is usually in the middle of the supply chain, relying on smaller parts from its suppliers before passing components on to the manufacturers that create finished products. Founded in 1949, the company has grown significantly in the last 20 years through acquisitions. It has seven business groups, including Bel Power Solutions, which it acquired in 2014. Bel Power Solutions makes the power conversion products for server and storage networks at large server farms and in industrial products like the power sources in hybrid electric vehicles and trains. To manage its enterprise resource planning (ERP) processes, Bel Power Solutions used a legacy version of Oracle that was highly customized and difficult to update. The version was outdated and the month-to-month costs and support for the solution were expensive. With different business units using different ERP systems, Bel Fuse wanted to find an affordable solution to unify the company’s finance and operations processes, starting with Bel Power Solutions. Bel Fuse also needed a solution that would support its material requirements planning (MRP) process, a production planning, scheduling, and inventory control system to manage its manufacturing processes. “Our MRP processing goes in both directions—we require a full dataset and forecasting of what’s coming to us and what’s going out,” says Scott Hasterlik, Director Global IT at Bel Fuse. “We have power assets with 500 components and 65,000 SKUs, so we needed a robust solution to share nonstandard information quickly.” An integrated solution for finance and operations After careful evaluation, Bel Fuse found that Microsoft Dynamics 365 had the right capabilities at the right price for the company’s needs. With Dynamics 365, Bel Fuse had a single system for the first time, the ability to report globally, and a solution that was intuitive to use and easy to add users. Bel Fuse uses Dynamics 365 Finance to automate its financial operations, monitor performance in real time, predict future outcomes, and make data-driven decisions. For operations, the company deployed Dynamics 365 Supply Chain Management, which includes an MRP function and AI to improve visibility across its global supply chain and to improve manufacturing productivity. To aid the quick, seamless deployment process, Bel Fuse worked with Flintfox, a Gold competency member of the Microsoft Partner Network. “Flintfox jumped in, understood what we wanted to accomplish, and helped us move forward on budget,” says Hasterlik. “Flintfox has been a fantastic partner and is still our partner of record.” A wide range of Bel Power Solutions employees now rely on the Finance and Supply Chain Management business applications. Users include staff in customer service, quality assurance, demand and product returns, manufacturing and supply chain ordering, accounts payable, accounts receivable, and engineering. “From decision makers to factory floor managers, everyone is working in Dynamics 365, staying connected and accessing valuable data,” says Stefan Naude, General Manager, Slovakia, at Bel Fuse. Reduced costs, disparate systems eliminated Bel Fuse accomplished its central goal—to reduce the high costs of its previous ERP system while bringing data together in one solution. The company built the capacity it needed without a lot of customizations, helping ensure that the solution would stay flexible in the future. “With Dynamics 365, we save nearly USD2 million per year in IT service and support fees compared to our previous, highly customized solution,” says Mark Hodkinson, Vice President of Finance for the Bel Power Solutions Group at Bel Fuse. Bel Fuse also reduced costs because it now has the tools to fulfill more of its own finance needs internally. For example, a Bel Fuse engineering and distribution site in Italy previously paid an outside firm to do its accounting. “It was easy to move the Italy site into Dynamics 365 and transfer all that work internally to our team in Slovakia,” says Hodkinson. “Now our own team manages the facility’s day-to-day finances even though they aren’t located in Italy. With a common system, we have better access to our own internal talent.” Increased visibility and agility With Dynamics 365, Bel Fuse gained a more global view of financial data and can perform more accurate forecasting. “I always view orders and revenue from a global perspective because the locations are all connected and have so many intercompany transactions,” says Hodkinson. “I rely on Dynamics 365 to help me make sense of complex financial histories to stay on top of complicated billing and payment processes at multiple sites.” With ERP data now centralized and easy to access in the cloud, Bel Fuse can respond with more agility to complex, changing circumstances. When employees in Italy, China, and other countries needed to work from home during the COVID-19 crisis, the company was able to effectively run remote finance and supply chain operations. “We kept all our finance functions moving forward even though we don’t have anyone physically in the office,” says Hodkinson. “We were impressed that our team was able to get everything done while working from home for the first time, and I think that speaks to how intuitive Dynamics 365 Finance was for our team.” As a mid-chain supplier, Bel Fuse is committed to continuing its operations on

Learn how an electronics manufacturer unifies data and gains agility using Dynamics 365 Supply Chain Management Read More »

Why Business Central – Migrating to Dynamics 365 Business Central

Business Central Implementation / Trident Information Systems

The launch of BC has posed this question to all the users of Navision as ERP what is the future? Should they upgrade or stay on the current version? Upgrading brings up thoughts of cost, pain, business disruption, and maybe even limited reward for all the effort. But it’s still something that one will have to evaluate as currently NAV solution might be still meeting the needs now, however eventually support for the version will end, there will be more challenges around integrating with other applications and systems as they advance, and one can fall behind the competition because they’re taking advantage of the latest technology has to offer. Stability, Performance and Security Data security is top-of-mind for most IT professionals. The Microsoft Cloud is synonymous with security and stability. With over 3,500 cyber-security professionals on staff, Microsoft is an industry leader when it comes to protecting, detecting, and responding to cyber threats. With so many IT experts in your corner, your IT staff can become more productive without having to worry about managing servers and ever-changing security regulations. Cost Effective Essentially, moving to the cloud is a financial shift that reallocates ERP spend from infrastructure, costly servers, and upgrades to licensing fees. In fact, transitioning from Dynamics NAV to Dynamics 365 is the final ‘upgrade’ you’ll ever have to pay for. Once you have implemented Dynamics 365, updates happen frequently, and at no cost, ensuring you’re always on the most recent version. Integrated Modern Platform Dynamics 365 Business Central features an intuitive look and feel that will help reduce training and ramp-up time for users because it’s easy to use and similar to other Microsoft solutions. Additionally, Business Central can be accessed anywhere, at any time – giving users the flexibility to work no matter where they are. The deep integration with the Business Central Cloud solution and O365 is the best starting point on your journey to consider the move from NAV to Business Central Cloud creating best work from Home Solution. Digital Transformation With Dynamics 365, businesses can easily embrace the benefits of Machine Learning and Artificial Intelligence to become more efficient and reduce manual processes. Machine Learning can help with equipment monitoring, spam filtering, ad targeting, image detection, forecasting, and much more. Microsoft’s Power Platform, made up of Power BI, Flow, and Power Apps, gives you better data that is more accurate and timely to help you make better business decisions.

Why Business Central – Migrating to Dynamics 365 Business Central Read More »

Reinvent business productivity with Microsoft Dynamics 365 and Microsoft Office 365

dynamics 365 business central / Trident Information Systems

Microsoft Dynamics 365 Business Central is an all-in-one business management solution that helps businesses manage financials, sales, service and operations easier and faster from day one. This e-book explores how the solution integrates with Office 365 to connect business processes and personal productivity like never before, bringing insight and efficiency to your daily tasks[/vc_column_text][/vc_column][/vc_row]

Reinvent business productivity with Microsoft Dynamics 365 and Microsoft Office 365 Read More »

How Microsoft Business Central is Powerful & All in One Business Management Solution

Uncategorized / Trident Information Systems

Run your business anywhere with Microsoft Business Central Choose cloud or on-premises. Business Central runs where you need it, offering the same user experience no matter how you deploy. Take your business on the go.  The mobile version supports both cloud and on-premises users with a consistent experience across Windows, Android, and iOS devices. Remove language barriers. Business Central supports 25 languages to help increase your productivity. Store and transmit data across your systems. Help protect your data from unauthorized access with automatic Microsoft datacenter encryption Read more about Business Central Capabilities Manage your financials Make informed decisions using connected data from reports, charts, and Microsoft Power BI dashboards across finance and accounting, sales, purchasing, and inventory. The late payment prediction extension helps you reduce receivables. View charts and reports in real time through built-in reports, Excel, or Power BI. Use unlimited dimensions for your data to identify patterns and trends. Accelerate financial closing and reporting by using the integrated accounts receivable and payable capabilities. Streamline the process with approval workflows and Microsoft Power Automate integration. Track financial performance with custom general ledger (G/L) and account schedules reporting. Evaluate cost, revenue, or profit reporting in the cost accounting module. Learn more about financial management capabilities Optimize your supply chain Predict the best time to replenish stock using built-in intelligence. Use sales forecasts and expected stock-outs to automatically create purchase orders. Get a holistic view of your inventory, and use the same costing method or different methods for your inventory items. Freely move items between locations, and control the quantity on hand using cycling counting. Engage with your suppliers proactively and cost-effectively. Register potential suppliers, send inquiries, and convert the best offers to orders. Configure required approvers to help ensure compliance with internal and external policies. Use system-generated suggestions to replenish inventory based on actual and forecast demand and availability. Learn more about supply chain management capabilities Accelerate your sales process Prioritize leads based on revenue potential. Keep track of customer interactions and get guidance on the best upsell, cross-sell, and renewal opportunities throughout your sales cycle. Optimize revenue and address customers’ needs, with flexible pricing and discount structures for individual customers and customer groups. Keep an overview of agreements with sales order and blanket sales order processes. Quickly give customers details about prices, discounts, delivery dates, product availability, and fulfillment status. Address customer returns with sales return order management, including credit notes, repairs, or replacements. Learn more about sales management capabilities Deliver projects on time and under budget Create, manage, and track customer projects using timesheets and advanced job costing and reporting capabilities. Develop and modify budgets to ensure project profitability. Manage resource levels by planning capacity and sales. Track customer invoicing against planned or actual costs on orders and quotes. Make effective decisions using real-time insights on project status, profitability, and resource-usage metrics. Learn more about project management capabilities Run your warehouse efficiently Optimize your storage facilities by setting up bins and zones in Business Central to reflect the layout of your warehouse and its racks and shelves. Streamline receiving and storage by using a template to determine the best placement of items based on type, size, and bin capacity. Get recommendations on where to move items to optimize the space and the picking process. Speed up shipments and reduce friction caused by cross-docking. Use real-time data on every item’s zone, bin, and quantity to better fulfill your customers’ orders. [/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

How Microsoft Business Central is Powerful & All in One Business Management Solution Read More »

Case Study on Microsoft Dynamic 365 from Leading Automotive Industry

dynamics 365 business central / Trident Information Systems

Toyota Industries Corporation improves service operations to maximize uptime for their customers Toyota Industries Corporation (“Toyota Industries”) is Toyota group’s head company, with 90-plus years of history, and offers products that account for the world’s largest shares of the following three fields: forklifts, compressors for auto air conditioners, and air-jet looms. Toyota L&F Company, which develops, manufactures, sells, and after-sales services forklifts, plans to improve the quality of their after-sales services by leveraging telematics and IoT for visualizing service operations. The company promotes the project and the introduction of Global Mobile Service Solutions (GMSS), together with Microsoft Enterprise Services. GMSS uses Microsoft Dynamics 365 for Field Service, and with telematics linked to Microsoft Azure to improve preventive maintenance and move further towards predicting failures. We strive to provide uniform, quality after-sales services in a global partnership with Microsoft. Going forward, I want to create a mechanism to collect forklift data by using IoT and telematics to prevent failures. Mr. Michio Yonezawa: General Manager, Services Department Toyota Industries Corporation Maximize Uptime by Leveraging Forklift Data Toyota Industries aims for further growth in the business of industrial vehicles that have grown into a business that accounts for 60% of the company’s. Mr. Michio Yonezawa, General Manager, Service Department, spoke of the significance of maximizing forklift utilization by offering after-sales services that meet the business needs of their forklift customers. “The mission of the Service Department is to improve our after-sales services and establish strong relationships with our customers, so that we can receive additional orders from them. We think that offering satisfying after-sales service ultimately contributes increase sales.” The company wanted to offer high quality services globally, and decided to introduce Dynamics 365 for Field Service as the primary tool for managing the after-sales service skills and operations for those distributors offering services to forklift customers all over the world. They wanted to improve their operational management accuracy, shift to a paperless process, reduce man-hours, and increase efficiency. They would do this by visualizing business KPIs in digital form, and laying out a framework to help boost their strengths and compensate for any weaknesses in various regions. Mr. Yonezawa explained the reasons for selecting Microsoft Enterprise Services as their partner in achieving their objectives, as follows. “Microsoft has many great accomplishments as a global IT company, and, above all, Microsoft Enterprise Services made an achievement to implement our systems to our European sites. In addition, Microsoft Enterprise Services not only understands the latest technologies, but they also develop systems based upon our after-sales service operations, and they provide global assistance. They will help us achieve our goal of global expansion.” Further, Toyota Industries plans to perform maintenance prior to the occurrence of failures, which also necessitates linkage technologies between the Microsoft cloud and IoT. The company uses Azure to collect machine information of their forklifts in operation. Linking information related to after-sales service from GMSS to the machine information in the cloud is expected to assist the Service Department in performing the right maintenance at the right time, preventing forklift failures from occurring at minimal cost. “Sudden failures greatly hinder the customer’s business activities, and generate extra-budgetary expenses. Previously, we conducted regular inspections in accordance with the guidelines based on how long the machines had been operating. By leveraging the machine information collected via telematics, inspections can be carried out in response to the customer’s usage, thereby reducing their burden,” explained Mr. Yonezawa. Visualization of Business Operations, Improvement in Productivity, and a Shift to a Paperless Process with GMSS Toyota Industries chose Microsoft Dynamics 365 for Field Service – which is already in worldwide use, cooperates with the latest technologies including IoT, AI, and machine learning, and enables practical applications – to visualize and improve after-sales service operations for GMSS development. Mr. Senichiro Kondo, who directs the global expansion of GMSS as the General Manager, Overseas Service Operation, Service Department, stated the reasons for selecting a cloud-based system for improving their after-sales service operations. “Since we manage operations in countries except for Europe and North America, the cloud enables us to facilitate management in a unified manner, and lay out a framework that helps provide the same services world-wide. In addition, Toyota could differentiate itself from its competitors by being first to introduce IoT to the service operations. Our competitors have not done this yet. The Microsoft cloud meets our security guidelines and we did not hesitate at all to use the cloud.” India was selected to be the first country for the deployment of GMSS, which occurred in February, 2018. “One reason we chose to deploy GMSS to India first is that we directly manage the distributors with standard service operations and it would allow us to examine their cost-effectiveness in detail. Another reason is that, if it is proven cost-effective in India, where wages are low, we could promote the deployment of GMSS to distributors in other countries,” said Mr. Kondo. In India, approximately 80 field service technicians had been receiving instructions on after-sales service operations in written form or manually. Technicians’ visit plans had been written on white boards, and material preparation before the visits was time-consuming. “The introduction of GMSS based on Microsoft Dynamics 365 for Field Services enabled the dispatchers to prepare and allocate instructions to give to the technicians. A mobile device app scheduled customer visits, periodical inspections and repair work for the technicians. Service reports can now be displayed on a screen, explained to the customer, signed by the customer, and submitted to the technician’s superior in a paperless stream, resulting in a significant improvement in work efficiency,” said Mr. Ryo Makino, a core member in charge of GMSS deployment in India, and Group Manager, Planning Group, Overseas Service Operation, Service Department. Various materials, including service materials, check sheet for maintenances, and visit histories that were used to previously store in separate locations can all be accessed from mobile devices, helping reduce the time taken to prepare them before paying the customer a visit.

Case Study on Microsoft Dynamic 365 from Leading Automotive Industry Read More »