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6 benefits of Upgrading Your Retail Business to Secured Cloud

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Cloud-driven industries have boosted growth up to 380% in the past decade. Considering that up to 90% of the world’s data was generated between 2011 and 2012, we need more space for data storage.  There is plenty of cloud-based Retail Management Software available in the market however, it is recommended to pick a unified secured commerce solution to save time, money and cut complications with all real time data visibility, security & reliability.  There are many challenges that non-cloud retail management systems face. In this blog, we will discuss such challenges and how cloud-based ERP for Retailers can combat them.   A Comparison Between Non-Cloud and Secured Cloud Services    Some retailers prefer cloud whereas some prefer a non-cloud approach, let’s see which one is more growth-friendly.  Data Security    Data is as important as profit for a business, everything in retail runs on data. Be it inventory data, customer data, balance sheet and so. Such data needs to be preserved specifically otherwise losing them can cause some serious business losses. Non-cloud approaches are prone to such issues.  as compared to on-premise storage, cloud data storage is always more effective as it prevents the loss of large amounts of data; it is easily accessible and recoverable. Upgrading to the cloud you are promised data security and data protection strategies. Since retail businesses deal with a great deal of confidential data, it is recommended to upgrade to a highly secured data security plan to prevent unauthorized penetration.    Inventory Management     Non-Cloud businesses face some real issues in this area since Customers these days are becoming very impatient. They don’t care how you manage your inventory. If they don’t find what they need right away, they leave your store quickly and find it in another store.  you can access supply chain visibility with a cloud-based POS and allows you to actively manage stock anytime anywhere. As an ERP for Retails, they can check up on their inventory anytime virtually. Also, they can access the status of their fresh inventory shipments. This way the retailers can ensure the availability of stock all the time.  Customer Experience   Once the customer finds what they need, waiting in a long check-out queue is certainly not in their mind. A quick and seamless check-out experience can impact your customer count significantly.      The secret to any business growth is happy customers. An ideal unified solution that offers retail CRM software can benefit your business’s customer service. It helps retain and draw more customers, generates deals, offers, discounts, and other loyalty programs. Customers tend to avoid services that do take customer services seriously. Thus, it is a must-have feature every retail business should take care of.   Business Insight    One of the greatest challenges of all time is maintaining profit inflow in this cutthroat competitive era. You need better business insight to cut unnecessary costs and increase profit margin. Also, you need to make new strategies to retain existing customers and draw new ones.    a cloud-based approach enhances profitability as such business solutions are ideal for rapidly growing businesses that go through fluctuations. Cloud ERP for retail industry helps to scale your business with the least or no adjustments. Having a unified software solution helps you minimize wastage and cut costs, you do not have to spend extra money on different software’s which you can get under a unified platform.    Cost Cutting    Many retailers do not realize how their traditional business operating methods are causing them vague expenses, for example sticking excel sheets to manage finances is prone to more harm than good. Not having real-time data can shake you as soon as there is a sudden trend change. This is not likely to happen with cloud-based software solutions.   One of the top benefits of upgrading to the cloud is its low-cost implementation. On-premise, systems can eat up a lot of your funds. Kicking off with getting it, implementing hardware, and ongoing management. However, with cloud-based Retail Management Software, you can get all the IT functionalities with no added costs. Plus, you can keep in touch with market trend shifts and customer demands accordingly.      Business Expansion    Most businesses need to wish to expand their businesses and spread their chain to different locations. However, the greatest concern, in this case, is data synchronization which is very hard to maintain in a non-cloud-based approach.     On the other hand, having a unified commerce solution can reap tremendous benefits. First and foremost, you can centrally manage your business and data synchronization is a thing from the past. Have real-time data at hand and use it to make necessary modifications, cut on unnecessary expenses, create strategies to draw more customers, and much more.       Point of Sale     Traditional point of sale is an on-premise system that stores data on a local server. Traditionally used printing KOTs and restaurant billing processing. These systems are prone to the risk of data loss, data security breach, great up-front costs, data accessibility issues and need ongoing upgrades.   Besides, cloud POS systems help to pull sales reports and transactional details in a blink of an eye. Having your sales, customer data, and inventory within a unified cloud solution, you can manage your business operations more smoothly. Unlike the traditional POS method, you can have an upper hand on effortless business operations maintenance.     Why Does Your Retail Business Need Cloud-Based Upgrades?  Managing, storing, and computing data is a pretty exhaustive job. This is why businesses are shifting their approaches from non-cloud-based technology to cloud-based. To beat this nip and tuck competition, retailers need to extend their resources via various stores and more efficient supply chain management.  Levels Up Inventory Management   Managing, maintaining, and tracking inventory has been one of the most daunting challenges in the retail industry. Real-time data can help you evacuate erroneous information to influence your business. You can trace your stocks, manage your warehouse, integrate the supply chain to the cloud, and get real-time POS updates. Avoid overstocking or understocking and eliminate similar budget-killing errors. Get access to the offsite inventory locations, volume, delivery center locations, and live inventory. We can conclude that automatic supply chain management can minimize complications, ensure seamless inventory management, requisitions, and order placements.   Boost Profitability  The retail industry struggles with maintaining profit and needs to cut certain costs like operations, infrastructure, software, and licensing fees. Cloud-oriented Retail management software can cut down IT infrastructure costs such as software expenses, infrastructure, and licensing fees. Shifting to a cloud-based approach saves retailers on their capital and server maintenance costs.   Increases the Customer Base  Cloud-based upgrades can help to track

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How to Centrally Manage Freight Forwarding, Rail Yard & Fleet Operations Effectively

Fleet Management Software /

Managing your logistics and transport operations can be quite challenging especially due to the Covid-19 Pandemic which has hiked rail freight traffic in various parts of the globe. Two industry trends are majorly driving this growth i.e., customer demands after hitting shortages, and packed truckload ability. These situations lead organizations to look for alternatives to beat the rising challenges. Adopting advanced fleet management software is one of the most effective measures which logistic managers are opting for, to keep up with the competition.   There are six modes of transportations – road transportation, maritime transportation, air transportation, rail transport, intermodal transport, and pipelines. However, the logistic managers prefer one which stands up to their four requirements – the one who could transport maximum product volume at the maximum speed over the greatest distance at a minimum cost. All the companies pick their models according to these standards.   Current Challenges Faced by Logistics Companies   As of the current scenario, measures to cope with challenges need a new outlook such as adopting an advanced Fleet management software to centrally manage freight forwarding, rail, yard & fleet operations effectively. Current challenges include:   The Recovery Playbook   This pandemic has highlighted the weak spots in supply chains which have led the stakeholders to pay closer attention to supply chain resilience and seek clarity on their recovery plans. To stay adaptable, the supply chain is required to enhance its visibility, provide reliable analysis and adopt active freight procurement options.   All of the above issues need digitalization as early as possible. A good freight forwarding software would do just the thing. This is the perfect time to make investments in digital asset procurement.   Keeping up with Sustainability   Sustainable practices include route optimization and reducing half-full trucks. Companies that practiced sustainability are more likely to keep with the decarbonization movement than those that neglected its importance. Digitizing the supply chain opens up the scope for manufacturers to trace the product to their source, allowing them to grow their business keeping up with the customer demands. A suitable fleet management software can help trace the environment and energy tracking.   Single Source Dependency   As the Covid-19 pandemic hit, manufacturers who completely relied on partners and suppliers in one country, faced delays and correlated costs. For example, many supply chains witnessed failures as China imposed lockdowns throughout the country.   Experts have recommended decentralizing and diversifying supply chains to survive this dynamic environment. A suitable fleet management software that offers ERP for transport and logistics allows the manufacturers to proceed with a sourcing model which is more adaptable than the older one.   Poor Data Quality and Lack of Analysis   This is a major issue in railroads and intermodal carriers. They provide tracking data in different formats with different standardization and consistency levels. There is a lack of analysis and reporting as well, therefore reports like transmit time, future planning and cycle time are either manual or non-existent. To overcome this challenge, opting for a centralized software solution that integrates the essential features of rail depot software and yard terminal software is ideal.      Cold Chain Optimization   Since there is a sudden ramp-up of vaccination production and distribution globally, supply chains controlling temperature have been put to a test. In order to maximize their efficiency. The supply chain managers need the real-time reporting which they can get from a well-developed fleet management software, for better data visibility on cold shipments with the help of technology.    How to Find the Right Technology to Centrally Manage Freight Forwarding, Rail Yard & Fleet Operations Effectively?  Fleet-oriented companies tend to operate on thin margins. Therefore, their profit is heavily dependent on their operational measures. Look for ideal fleet management software providers who hold relevant skills and experience. Trident Information System is a Microsoft Gold Partner who provides all the necessary features a logistic company needs such as:   Real-time GPS Tracking: An ideal Fleet management software provides real-time GPS tracking, which helps in controlling spiral fleet running and maintenance costs and real-time vehicle tracking and reporting.     Manages Driver’s Behavior and Location: it tracks drivers’ behavior, previous routes, and current location. Also, it monitors the driver’s activities and driving patterns.   Trip Scheduling and Route Planning: it will create trips and navigate unique routers followed by certain instructions based on traffic.   Maintains and Tracks Vehicles: generates vehicle maintenance schedules and offers real-time vehicle locations. Monitors previous travel data like routes, speed, idling, and so on.   Tracks Tire Efficiency:  tracks tire efficiency and generates a factsheet presenting tire efficiency and so on.   Temperature Tracking: this is the feature not everyone offers; it helps with cold chain optimization by tracking the temperature needs of the goods you are supplying.    Generates Reports and Analysis: this feature offers reports customized in yards, rail, cargo, and customer levels. Generates a set of reports on real-time rail terminal status and future planning.   Transport and logistics management can be quite tricky especially during this most challenging era ever. All the challenges have one thing in common i.e., their solution – digitalization. Such organizations need a unified solution to cut time, money, and complications. Trident Information system offers ERP for transports and logistics which offers all the essentials Combined with IoT you need to run a transport and logistics business. For further information or a demo, you can contact us.  

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How To Boost Revenue and Goodwill with Cloud-Based Restaurant Management Software?

Restaurant Management ERP /

An ideal restaurant experiences a good customer in-flow, filled tables, orders rushing in, and so on. Restaurant businesses face a neck to neck-to-neck competition, and usually, the ones with the latest Restaurant Management Software thrive on it. It is rewarding to see happy customers’ faces, and genuine appreciation becomes a great motivation to level up. This generally happens during regular days. However, as soon as weekdays hit, the business catches at a slower pace. Restaurants need to use their technology optimally and smartly to avoid slow-paced business, boost profit and brand name.   We will share some strategies to optimize your Cloud-based ERP For Restaurant Industry to increase your business revenue and goodwill, through this blog’s medium.  Strategies to Grow Revenue and Goodwill Hand in Hand with Restaurant Management Technology  Adopting suitable Restaurant Management Software can be a game-changer. Having smart technology compiled with suitable strategies will not only help you cut costs and boost profit but contribute to your brand growth also.  Utilize Smart POS Systems Old fashioned POS systems running on their internal system can no longer benefit your business. Since cloud-based restaurant POS systems are replacing the old ones, they can easily help in boosting sales with quick data access on everything from the menu to inventory. Therefore, you always have your profitability insights.  Launch Meal Deals and Discounts    Loyalty programs are a great way to boost sales and goodwill. Your cloud-based Restaurant Management Software uses the current market data to strategize deals, offers, discounts, meal plans, and so on. It is an ideal measure to track customer behavior and how they respond to your services.   Use Automation to Provide High-Quality Services   Use your restaurant management software will help you create KOTs, prepare bills and serve orders. Automating these tasks will free up your staff to attend to customers. Having everything automated also minimizes the scope of errors. Ideal software will also provide every day, weekly and monthly data on the most preferred dishes so you can plan out your inventory accordingly.   Formulate Targeted Campaigns   Make sure the ERP for Hospitality Industry you use provides real-time data and helps you strategize formulated targeted campaigns during the slow business. You can launch incentive programs and promotional campaigns for your restaurant to boost sales. One such example is ‘No-Cook Wednesdays’ by Pizza Hut.  Look For the Need for Remodeling   Your business must evolve according to the dynamics of the restaurant industry. Studies have shown that remodeling your business can boost sales by 10-30%. Check if your restaurant needs technological or non-technological remodeling. It is suggested to execute this operation during slow business days since it won’t impact your customer business as such.   Choose an Integrated Cloud service   Selecting a Unified Commerce solution that provides all the necessities under the same platform as Microsoft Azure Cloud. It is one of the Best ERP for Restaurant Management for restaurants. It provides analytics, database, computing, networking, and mobile integration under the same platform. This not only saves time but also eliminates unnecessary expenses and complications. Therefore, you end up increasing your profit margin and make better decisions to level up your brand name.   Conclusion  A good Restaurant Management Software is a must-have to survive the neck-to-neck competition in the restaurant industry. We suggest picking up the latest cloud-based ERP software such as LS Central, it is a unified restaurant solution that provides all the necessities under the same platform. Trident Information system is a Gold Partner of Microsoft and has served various restaurants and food chains such as Biryani Blues, Haldirams, Bikanerwala, Chocola, and so on. Contact us for further inquiries or a demo.  

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How to Select the Right ERP/CRM Implementation Partner for Your Business?

Microsoft Dynamics Partner /

When you are looking for an ERP implementation partner for your business, you need to be very careful as everyone poses to be the best. It can become a long and tedious project since there are hundreds of partners in the market. Choosing the wrong implementation partner can cause ERP implementation to fail.   Look for a partner with extensive knowledge and a stellar reputation in the market. Also, they must have relevant experience with companies of your kind.  How to Choose an Implementation Partner?  Before choosing a suitable implementation partner, there are a few things you need to take care of. Since this is expected to be a long-term business relation, a thorough research is a must. Follow the steps given below before considering a partner.    Identify a Suitable Software    Analyze your business requirements and decide what software would suit you best. Spot your business’s weak points and keep a list ready for the software offering solutions for the same. It is recommended to pick a unified solution such as Microsoft Dynamics 365. There are many Microsoft Dynamics 365 Implementation partners but we suggest picking someone with one of the oldest bases such as the Trident Information Systems.   Define the selection Criteria   With the system stakeholders, you may want to define the selection criteria. Ask yourself questions like:  If you need to customize development abilities   What is the support turnaround you are looking for?  What are the other capabilities your service provider can offer?  What is the financial viability of your service provider?   At last, identify which one of these requirements is a must-have or nice-to-have.   Discuss with your IT Decision Makers   Sit with your IT head and discuss the best possible option you could have for your business, according to the budget. Your IT team can best elaborate on the issues they face with the current technology and the most appropriate options you could pick from. Make sure your team   can create an effective and open communication channel with the service provider since this is expected to be a long-lasting relationship.   Be Open and Receptive While Taking Demos  Many employees resent changes; your team might react the same. However, while you take the demo, be open about the process. Even if it seems a bit different than how you operate. It might completely shock you how you can make things even better and easier. Additionally, if it has already been included in the software you may save customization, maintenance, and support costs.   Stay Within Budget   Once you are satisfied with the demo, the next step is to identify your ERP Project costs. There are many stories about how ERP implementation costs go out of hand and set a bill up to threefold of the original costs. Unfortunately, these scenarios happen in real life but don’t have to be. You can ask for a phased approach. You can break down the costs over a longer period and make it easier for your staff as well.  Post Implementation Support and Training   Identify if the implementation partner offers post-implementation support and training. Once you go live, there will be technicalities that need further implementation assistance. Make sure the service provider is available at that time to handle your issues. Additionally, your staff needs to get familiar with the new technology and hence, require training.     Importance Of a Good CRM/ ERP Implementation Partner  It is important to have a good implementation partner since ERP/ CRM implementation services play a huge role in how your business is going to operate in the next five years. Following are the reasons why you need a good implementation partner for your business.  Expert Resources  Once you associate with an ERP Implementation Partner your business gets progressively robotized and executes a better synchronization among multiple business divisions. Data can steam more easily throughout the organization. And the best part is it eliminated postponements of data and miscommunication.   Creates Better Strategies  The vendor can help you understand your clients better with real-time data analysis. Understand your clients in-depth and identify their purchasing habits. With this data, you can make better strategies to retain current customers and lure new ones to the business.   Effective Business Operations   Once you join hands with the technology partner, you tap into the abundant expertise services. It is more time-consuming to switch your in-house experts to a new CRM/ ERP tool. You no longer have to pull your people off their current projects instead, it is time to train on your new completely implemented system.    Greater ROI   When you outsource CRM/ERP implementation you are bound to get a higher ROI, training a partner cut you the time on getting your system up and running your team. Instead, now your team gets enough time to carry out the tasks they are best at in the meantime. This ends up boosting your business productivity and profit.    Automatic updates    You no longer have to worry about the upgrades, your Implementation partner is now responsible for it. You will never fall back since you will always be on the latest technological version. Optimize the latest ERP and CRM tools to boost business productivity.    Why Trident?  Being Microsoft Dynamics Gold Partner and D365 Implementation Partner, we offer strategic business and technology services, such as integration, implementation, migration, support to D365(AX), Business Central (NAV), LS Retail (LS Central), IoT, Mobility & Visual Quality Inspection.  Armed with 150+ certified technical resources and experience of over two decades, we have set solid ground services for retail, hospitality, eCommerce, logistics, manufacturing, oil, and energy, duty-free, and education industries. We won several awards and are recognized as Microsoft and LS retail gold partners. For further enquiries or a demo contact us.  

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Does Your Food & Beverages Manufacturing Comply with Quality Standard and Safety Regulations?

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The established food services are subjugated to maintain safe food handling practices and behavior, otherwise, they can be subjected to food-borne illnesses and outbreaks. The best way to tackle this issue is to adopt a Food Manufacturing ERP (Enterprise Resource Planning). Since the quality standards and food safety regulations are elevating with time, the CEOs need advanced technological assistance to cope with it.   Maintaining food safety in food service businesses can get on your nerves. Related issues can pop up at any stage like storage, food receipts, services, or preparations. A Food ERP Software can be a significant help for you to demonstrate consistency in implementation, enforce and monitor food safety-oriented functions and operations.   What are the Challenges Faced by the Food and Beverages Manufacturing Business?  An outbreak like Covid-19 enforces the evolution of current food safety and quality standards. Therefore, most food and beverages manufacturing businesses are adopting the latest Food Manufacturing ERP. The following challenges have played a significant role in the process:   Covid-19 Pandemic   Due to Covid-19 outbreak, issues leading to supply chain disruptions, hiked food prices, increased ingredients, and workforce restriction in the plant that hampers the production are perceived to continue. You can opt for the latest Food Manufacturing Protection Software as it can be a total game-changer, especially in current scenarios.   Coping with Safety Standards   Unfortunately, food manufacturing is one of those industries which cannot operate from homes – you cannot price and pack meat on Microsoft Outlook. It is the owner’s responsibility to keep their workforce safe and provide them a secure work environment.   Keeping Sustainability at the Front   Having vaccinations finally available to the masses, it seems like the Covid-19 times may come under control. However, the climate crisis is not leaving our side so easily. Since the food sustainability issues have been behind the scenes for obvious reasons, now it is necessary to bring them back to the front as soon as possible. Food manufacturing ERP can be a great help in the process.   Information Circulation  Food service establishments are responsible to declare allergens in their ingredients. Businesses must keep updating their customers about the allergens irrespective of their location; whether they are at home or a restaurant.   Waste Management Practices   It is essential for a food manufacturing business to introduce and implement a suitable waste management system to check on food security risks and facilitate environmental hygiene. A suitable food manufacturing ERP can do wonders in resolving this issue.   How Can Trident Food Manufacturing ERP Help You Combat Food Quality and Safety Challenges?  Trident’s Food Manufacturing ERP is the Best Software for Food and Beverage Industry. You can have all the exact ingredients to beat any quality standards and food safety regulation challenge. You can get our industry rich services delivered at cloud or on-premise and claim an agile business growth with the following benefits:   Optimally Utilize Your Inventory   With First Expire, First Out (FEFO) solution, track your raw material shelf life and expiration, so you could utilize your inventory to the fullest.   Two Way Lot Tracking  track your lot from the grocery store to your factory within seconds. having a transparent supply chain, you can access real-time data on your raw material purchasing and recall identification.   Keep Up with the Quality Standards with IOS and Six Sigma Manage your food quality with IOS and generate methodologies to improve the process with Six Sigma. It is an excellent platform to keep up with the quality standards.   Grants the Ultimate Inventory Control   You can have the ultimate control over your inventory, its batch, and lot. Also, trace them via serial number.   Helps in Better Decision Making  With real-time inventory data and current food quality standards compliance, you can make better decisions and adopt advanced strategies.   Our Final Words   Balancing operating a Food services establishment and complying with food quality and safety regulations can be quite exhausting. You need a food and beverages software system to keep up with the current market scenario. Trident serves excellent Food Manufacturing ERP across the globe. For one of the finest ERP solutions contact us now. 

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7 Mistakes Retailers Make While Choosing Retail Management Software

Retail ERP Software /

One of the most unmined tasks in the retail industry is picking a suitable retail management software for the business. An organization has various financial and non-financial aspects and needs. Therefore, it becomes even more essential to carefully pull the right ERP Software for Retail Industry. It is shocking how retailers do not realize how badly this one poor decision will impact their business for the next five to six years.     Carelessness, in the beginning of a project, can lead to some unwanted results. Therefore, they are suggested to adopt the latest retail management to evolve their business operations. This blog will elaborate on the top 7 mistakes retailers make while choosing a retail management solution followed by the appropriate solutions.  Top 7 Mistakes Retailers Make While Choosing a Retail Management Software   #1 Considering All the Retail Management Software Same   This is the most common mistake that retailers make while purchasing a retail management software, they make a preconception that just because the product is developed by one of the leading brands, it is bound to have all the needed features inbuilt. It is a must to carry out thorough research to pick the most suitable ERP Software for Retail Industry.    #2 Controlling Vendors Tightly to Get Solutions for Cheap   While choosing an Retail management ERP, might put vendors against one another, and also, vendors against the buyers. There is an orthodox belief that hiding the treasured business information will help the decision-maker reduce costs and minimize project risks. However, the reality is entirely different as it can lead to unwanted outcomes and financial losses.   #3 Not Having Enough Time to Participate in the Selection Process   An experienced retail management service provider would be your operational and strategic member for their time to gather information on your business requirements to customize the appropriate solution and pricing. However, not cooperating enough can seriously impact your overall business outcome.   #4 Falling into the Demo Trap   Over the past two decades, the organizations have developed the idea of choosing a software solution like Best retail management software based on the demo that has been presented to them. However, completely relying on the self-serving and orchestrated demonstrations traps them into the demo scam and becomes a heavily expensive mistake.    #5 Relying on Insufficient References   Once the decision-makers are satisfied with the solution, they must get in touch with at least three industry references and ask for their experience with the same. Failing to do so can impact your business outcome for the next five to six years.   #6 Considering the cheapest option as the Best One   Whether it is an ERP System for Online Retailer or an offline one, you still need to pick the most suitable option based on process automation, capacity, critical organizational productivity, effectiveness, and success. It is important to calculate prices in terms of received value followed by the solution provider’s experience, knowledge, resources, and professionalism. Cheaper options sure look appealing however, they can cost you a fortune in the longer run.   #7 Relying on Your IT Department to Execute the Selection Process    This is one of the most common mistakes while picking an ERP Software for Retail Industry i.e., relying entirely on your IT sector to execute the selection process alone. Though this business solution processes on computers, you should not leave everything up to the IT sector alone as it is not just about technology. IT can only identify your business requirements according to their limited knowledge about the organizational business operations.    How To Avoid Mistakes and Pick the Appropriate Solution Effectively?  Identify Your Business Needs  Start from within the organization, identify your goals, strategies, requirements, imperatives, and so on. List down the challenges that are being a hurdle between you and your objectives. You need to have your business insights or else it can become a very expensive mistake.   Provide Your Vendor with All the Requirements   It is important to stay open and share necessary information with your vendor to avoid unnecessary risks. The ERP Software for Retail Industry solution providers customize solutions as per your business requirements therefore, hiding essential information to cut costs can become malware in the long run.   Avoid Unnecessary Project Risks and Be Clear   Notice your buying process to exhibit availability and transparency. Do not adopt a dynamic that would rather cause confusion than collaboration. Be clear while defining the organizational benefits you are looking for from the project with the service provider.  Also ask your service provider about the business benefit, project upgrades, and cost deductions methods that your business might have missed.   Take Enough Industrial References   It is a great measure to identify if the project is worth paying or not. Take at least three industrial references. Identify what issues they had to face with the vendor, their reasons and how that is relevant to you. Compare your needs with them and identify the risk of joining with the project.   Choosing a Unified Software Solution   It is advisable to pick a retail management service that offers a unified commerce solution.  One such provider is Trident Information System, a Microsoft Dynamics premium partner, which offers a unified software solution within the same platform. Therefore, you can bid farewell to multiple software integration complications and embrace store operations, Point of Sale (POS), inventory, supply chain management, eCommerce, and customer loyalty programs under the same platform. And the best part is, you do not need an upgrade ever again! LS Retail is automatically on its latest version.   LS Retail is the leading ERP Software for retail industry covering business needs all across the globe. If you are looking for the best retail management software India, you can contact trident.  We offer a unified commerce solution to cover all your business needs within the same platform and power thousands of stores throughout the world.  

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Why Do You Need a Unified Commerce Solution to Boost Sales and Customer Services?

Retail ERP Software /

Boost sales and customer services with the help of Unified Retail Management Software. With LS retail you can understand your customer psychology and make sales strategies accordingly. Get greater visibility and make more effective marketing campaigns to draw more customers.  A modern Retail ERP Software works as a unified software solution, helping to avoid the downsides of patchwork. Such solutions integrate multiple departments within the same environment and help businesses build on solid foundations. Optimizing multiple software solutions can be a pain, such as building complexities with IT. it can hamper your management and drain resources. Therefore, your finances are engaged in doing the technical patchwork and keeping your staff tied up.   As for data management, it gets quite hard to take care of data throughout multiple software systems. It’s pretty complicated to manage your data as the system allows it, different software follows different patterns. Hence, you are all entangled with multiple software management formats  While using multiple software systems, financial reporting becomes a real pain. Data extraction followed by data standardization of calculation and formulae into a single accounting template from different applications, sub-ledgers, and transactions is not ideally recommended.    It is complicated to extract data from a siloed database and when these databases do not coordinate, it hampers your efficiency to improve and enhance. Failing to share the required document throughout the departments can become a potential threat to the overall productivity of your organization.   Boost Sales and Customer Services with a Unified Commerce Solution: LS Central You need the right Retail ERP Software, effective customer service, and good quality products. LS Central being a unified commerce solution built on Microsoft Dynamics 365 Business Central ERP. It’s easier for the retailers to meet exceeding customer demands for exceptional services.   This is how LS Central helps to boost profit and customer services:   Centralized control   As a unified software solution, LS Central blankets your overall business from back to front, POS, ERP, inventory, sales, promotions, and offers. The information from these key areas is integrated within the same platform allowing a centralized control to the retailer. You no longer have to move your data from ERP to eCommerce/ in-store or you need to import files: the system automatically takes care of it.    Effective Customer Service   With LS central, draw customers back and get repeated business, allowing secure and contrasting payments. Compare replenishments with the real market demands, allowing customers to check real-time stock availability. Integrate customer shopping data and use their preferences to personalize interactions. Allows self-service shopping and checkouts. Give the first hand to customers to return your products online or in-instore as per their preferences. Allowing one on one appointments, consultations, and personalized services.   Loyalty Programs   Loyalty programs can boost your sales like magic. Having an insight into your customer preferences and their spending pattern, you can utilize that data to generate special offers, discounts, and other schemes to lure customers in. As the name suggests, these programs ensure customer loyalty and contentment with your services.   Omni Channel   Offer your customers an out-of-the-world shopping experience, also encourage your customers to invest their loyalty and engagement both in-store and online, allowing them to create and maintain shopping lists, address personalized offers straight on their phones. Boost brand awareness and customer retention hand in hand via the omnichannel. Compute customer data, profiles, and spending patterns to create business strategies.  M-POS (Mobile POS)  With M-POS, Ensure speedy and effective service to your customers. Quick service establishments can improve their pace by offering fast order taking from POS Terminal, while fine dining restaurants can offer pace and mobility by taking orders directly at the table on mobile device. Orders can be sent immediately to the kitchen system from the mobile POS or from the main menu, so that your service can become even more effective and fast-paced.    A Unified Data   To get a holistic view of the customer experience, you need to adopt a centralized data platform in Retail CRM Software, containing everything from the contact center, website data, sales information, and marketing information and analysis on everything touched by your customers. With LS Central get an overview of your business via a centralized platform bringing all the necessary data within the same environment. Make better decisions with the bigger picture now available.   Final Words A unified software solution like LS Retail can help your business boost sales and customer services. We recommend researching through retail ERP Companies and find a suitable LS Retail Implementation Partner. Trident Information Systems is a Gold LS Retail partner and earned experience of over 22+ years. Armed with 150+ technical resources, we have successfully served multiple businesses. 

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6 Strategies to Boost Restaurant Profit in the Current Scenario

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Being hit by Covid 19, we all have been on different levels. Our financial, mental, and physical health have been tested. Everything shut down for months during the lockdown including restaurants, movie theaters, and hotels, let alone socially.   However, as everything unlocks, everything is getting back on track slowly but steadily. The world has become more cautious of their heaths and put safety as their priority by wearing masks, maintaining social distance, and so on.  These practices have affected industries like hospitality which is centered around human-to-human contact. Through this blog’s medium let us discuss various methods to boost your restaurant business in the current scenarios.   #1 Upgrade Your Business to Cloud and Pay Per Use   Upgrading your business to the cloud and paying just for the services you use can save you a ton of money. Just contact a reliable cloud service provider like Microsoft itself and get the services you need. Get custom-made services as per your business requirements and pay only for what services your restaurant requires such as Mobile POS, Real-time data reports, Customer Behavior analysis. If you wish to centrally manage your restaurant business, you can do that too. Backed up by a reliable partner, you can easily train your staff to use these services and let them handle any technical issues you might end up crossing paths with.  You no longer have to take up services your business doesn’t need just because they are ‘included’ in the package. For instance, if you wish to adopt a mobile POS but want to manage accounts in Silos, you are free to make customizations like that.   #2 Hold Events and Workshops  Events and workshops are one of the most underrated ways to boost your restaurant business. You can either tie-up with different workshops or organize your own. It entirely depends upon your strategy and budget. You can boost your reach in both cases. Some of the examples are the bacon festival in California and the pizza fest in Italy. You can also organize something like this. Such events offer a golden opportunity to flaunt your delicacies and draw more customers.   #3 Enlist Yourself with Different Food Delivery Platforms  Online food ordering is a boom these days, you might find yourself fallen aback if you do not use online platforms to boost your customer reach. Being integrated to multiple channels can make communication with the customer more complex. It is advisable to implement a centralized solution for simplifying convenience, developing connections, and handle customer grievances.   #4 Promote your Business Using Virtual Media   Customers are attracted to what they see. Use this psychological fact to draw more of them. All you have to do is click some nice pictures of your food, enhance them a bit more and post them online. Apart from this, there are plenty of food bloggers who are monitoring socially active restaurants. They might either click pictures or use your clicked pickers for their food blogging. This will do a free promotion for you. Another technique is to create videos, having pandemics in effect, people have become even more health-conscious. You can post a video on your social media platform showing step by step how your cooking is complying with all the safety measures.   #5 Strategize your Loyalty Programs   Loyalty programs draw customers as honey draws bees to itself. Hit a homerun with smarter loyalty programs. You can analyze your customer behavior and spending pattern, especially with cloud-based services. Ask them to enroll in your loyalty programs such as providing a 10% discount to customers who take up to 3 years of their membership. Or you can offer free beverages to customers who take up to 1 year of membership. Provide them coupons, rewards, and discounts when they revisit your restaurant.   Apart from this, you can also offer gift vouchers to your customers in the festive season. In this case, restaurants that run a buffet system get the maximum profit. They can offer a second meal free, free buffet dinner for a couple, and so on. These strategies not only boost sales but also retain customers.   We recommend avoiding physical loyalty cards and going cashless with electronic loyalty membership cards. And managing your loyalty programs cannot even get on your nerves if you have been involved in this service in your Pay Per Use Model.   #6 Adopt Cloud Kitchen   Cloud kitchens or ghost kitchens are in trend. This pandemic has boosted the trend to another level. Since it is a licensed cooking structure without a dine-in option available to prepare delivery-based food.   It is the best cost-saving strategy as you do not have maintenance and operational costs. Additionally, you can create a cloud kitchen collaborating with other restaurants. It is recommended to get a unified software solution designed for the cloud kitchen to make your management even easier.   Final Words   We have mentioned the top 8 strategies to boost your restaurant business in this challenging era, you can seek technical assistance and upgrade your business to the cloud. The best part is you do not even have to buy a full-fledged package since Pay Per Use is available these days. Microsoft provides such services specifically. Trident Information Systems has been one of the gold partners of Microsoft since 2004 and has served various brands since then. For further queries or a demo contact us.  

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Six Strategies to Amplify Your Cloud Kitchen Business During and After Pandemic

Cloud Kitchen Technology /

With a technological hit, Cloud Kitchen has become a fast-growing business, especially during the time of the pandemic, followed by stay-at-home regulations and restricted social gatherings. With suitable technical advancements, the future seems brighter than it ever was. Cloud kitchens need a balanced integration of advanced technology and appropriate strategies to see the maximum results.   As per a report on the Restaurant Industry and market evolution, more than 50% of food service providers have shifted their approach to Cloud Kitchen or a delivery-oriented outlet brand. Its minimum startup costs, unlimited growth opportunities, high-profit margins are some of the key factors allowing the business to scale rapidly.   However, like other restaurant blueprints, cloud kitchens need to carry out thorough research and make appropriate strategies to survive this dynamic environment. Through this blog’s medium, we will cover some essentials to run and boost your cloud kitchen business.   Tips to Run a Cloud Kitchen Business   Owing to the numerous benefits of running a delivery-oriented restaurant model, a profusion of food service participants like established restaurant chains, aspiring food startups, hospitality firms, and venture capitalists are investing in cloud kitchens.   #1 Manage your Orders Under a Unified Platform   The Cloud Kitchen concept relies heavily on online channels like apps, websites, food aggregators, social media, and call center panels to receive their orders. In this case, it becomes harder for cloud kitchens to manage their orders manually.   Your Cloud Kitchen would most probably cover most of the platforms, and entering order details manually in the POS can be exhausting. Therefore, it is advisable to invest in a centralized ordering platform that tracks and maintains your orders from different sources and channels.   #2 Optimally Execute Your Food Delivery Operations   Since delivery business revolves around efficient process implementation and a proper reporting structure for maximum profit. Make sure your operations starting from picking an order to preparing and delivering to the customer must be warped around the targeted time optimally.  To maximize your restaurants’ outreach and visibility, make sure you list your restaurant to the major food aggregating platforms such as Swiggy, Zomato, Foodpanda, etc. apart from this you can also use your website or launch an app to take orders so you could increase your reach even more. Invest in the latest cloud kitchen technology which accumulates multiple ordering channels within the same platform.   #3 Adopt Enhanced Staffing Plan  Even though a cloud kitchen business requires the minimum staff, yet you should not undermine appropriate staffing practices to gain the maximum output. Generate staffing plans and staff schedules following the sales trends.   #4 Execute a Consistent Delivery Procedure   As a Delivery oriented restaurant with, inability to keep up with the standardized preparation and delivery time, you can compromise with your goodwill. Considering that cloud kitchens do not leave a scope to directly get in touch with the customers, the operator must deliver a high standard of service.     Make sure your in-house or outsourced delivery staff is well-informed about the delivery routes. your kitchen must follow the protocols of order preparations within the deadline so the delivery person could straight away pick the order and deliver it to the respective customer.   #5 Automate as Much as You Can  Technological automation can greatly contribute to your cloud kitchen’s efficiency and overall growth. This business type focuses on increasing orders followed by their food production; therefore, automation tools can highly impact the businesses. Apart from speeding up food production, they minimize manual efforts.  #6 Ensure Top Quality Services   Ensuring A-level services is not necessarily a dine-in restaurant’s domain. As a cloud kitchen, you can ensure top-quality services, all you need to do is take care of the essentials such as packaging options which apart from maintaining temperature, communicates the message of your brand. Take a serious note of your customer’s preferences such as adding less or more salt and spices, also their other special requests, and ensure they are delivered accordingly.   This technological boom in the foodservice market ensured better customer service and enhanced business operations. The future of cloud kitchen seems brighter than it ever was. All you need is to contact a suitable and certified software solution provider who offers all the necessary features under the same platform such as Trident Information system, which is a Microsoft Dynamics Gold partner. For further inquiries or a demo, contact us.  

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6 Ways to Revolutionize the Restaurant Experience with LS Central

Restaurant Management ERP /

 If you are thinking of switching to LS Central, we will mention how it can revolutionize the restaurant experience. LS Central as Best Restaurant Management Software is a unified software solution for cafes, restaurants, and other food service businesses with a bigger perspective in real-time. LS Central is an extension to Microsoft Dynamics 365 Business Central, letting you process POS, financials, supply chain management, operations, online channels, inventory, and customer loyalty within the same platform. However, many businesses tend to rely on using multiple software but they can end up causing complexities instead, such as:   Issues with integration and implementation.   Large restaurants have many vendors making management tough.   Establishing coordination with the software service providers.   Getting support and services of the software.   As the restaurant business expands or acquires new buildings the service provider might not upgrade its services for scaling.   Difficulty with providing on-premise and cloud solutions together.     You can replace all the multiple software solutions you are using now with one software. Get ready for more effective business operations and minimum waste. Get a spot-on view of your business and make sensible decisions with LS Central.   LS Central as a Revolutionary Measure   LS Central can-do tremendous benefits to your business, with a centralized solution like this one, you can manage the kitchen centrally, handle tables and optimize mobile POS. LS Central integrates your headquarters and restaurant operations with ERP.   Better Table Management   Use LS Central’s intuitive visuals and graphics display on every dining table depicted with different colors table availability, making guest management and tables a straightforward and error-free process. It can depict the number of guests registered for each table and the staff they are currently serving. It ends up saving time and enhances the overall dining experience.  Transfer orders or parts of orders throughout different tables or different sections of the restaurant quickly and easily. For instance, you can easily allow the dining table to be ordered from both dining sections or bars, easily with no risk of errors. The orders can easily be transferred between multiple restaurants.   Loyalty Programs   You can uniquely connect with your customers, identify them and understand their likings and preferences. This way it will be easier for you to create personalized services and products based on their earlier preferences. Your business sales swear by it. Additionally, the product’s upselling and cross-selling. Let your customers earn points on purchases throughout your channels. This will allow them to use these points as a part of their transactions or access special deals designed for them. You can launch special meal deals or hold happy hours accordingly.   Data Visibility   With LS Central you can manage prices, ingredients, menus, the campaign offers, and manage all the data up-to-date on touch points such as websites and apps. Get real-time data on your operations, stock, guests at hand and optimize it on your analytics and insight. Create data-driven strategies to minimize waste and cut costs wherever possible, increase profit as well as customer loyalty.   Centralized Control   You can oversee and manage your locations from the headquarters, control prices, recipes, menus, and campaigns. also, trace staff performance and communicate with your employees. Analyze current costs and revenues and identify trends and potent opportunities. Access detailed reports and data in real-time and make more logical decisions. Configure your system to each region’s fiscal and region requirements.   Minimum Waste   Use real-time data to minimize waste and inefficiencies, with LS Central you can price your dishes accurately and extract maximum profit. Smartly order the accurate quantities and distribute them. You can ensure your customers received exactly what they ordered. Speedup table turns and upsells growth. Optimize floor space with table bookings. You can also plan your meals and rationalize your ingredient ordering. Minimize manual work and scope of errors with automation. One of the best benefits of LS Central is using single software throughout the business.   Repeated Business   LS Central allows exceptional customer service and repeated business. You can make contactless payments and orders with a mobile POS or self-ordering device on the table. Your guest can customize their orders like adding or removing something according to their preferences. There will be an accurate display of allergens and ingredient data at the POS and self-ordering devices. Also, you can align menus and pricing to real demand. Your customers can order food either online or on their preferred services. Lastly, you can generate loyalty programs for you and your customers.   Conclusion   LS Central is being used as a revolutionary measure for a business. Trident Information Systems, Gold partners of LS Retail have been serving many successful businesses so far. Being armed with 150+ technical resources, they have won multiple awards. For further queries or a demo contact us.  

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