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Cope with Post-Festive Sales Decline Successfully

Festive seasons bring great sales opportunities: every industry is packed with customers. Nevertheless, one industry that collects the most candies from the basket is retail. With ERP Software for the Retail industry, businesses are thriving in the market, if they are supported by the right Retail ERP Partner. Consumers shop extra, get drawn towards exciting deals, offers and promos. Businesses feel abundant and exploit as much profit as possible. However, the issue starts the post-festive season, when the surge in festive shopping ends, best-selling smartphone models go out of stock, and lower-than-expected wedding-related purchases off-take. According to Bizcom, a sales automation firm that transacts with 7.5 million retail stores, revealed that sales fell 14% in November 2021 for fast-moving consumer products. Industry executives quoted “sales of smartphones, television, refrigerators and washing machines fell 15-20% sequentially in November.” This crisis comes up every year. However, pandemics, travel restrictions, and other prohibitions made it even harder. Even though everything seems to be coming on track, retailers have to exploit the latent opportunities to stay ahead in the competition. They may implement a ERP Software for the Retail industry specifically designed to handle retail businesses while making their operations even more seamless and staying ahead of competitors. Forecast Demand and Stock-Up The first step is to forecast demands and order inventory accordingly: carefully research different items in demand and purchase inventory accordingly. On the other way around, you can also get an AI-based system extracting inputs and generating insightful and actionable reports. Organize inventory in-store according to the demand. Place the most demanded items in the most visible and accessible area. Having demand forecasted you may ditch items unworthy of investment. Figure Out the Right Offer for the Target Audience One of the most efficient ways to boost demand is to offer the right offer to the right audience segment. But how would you section your customers? First, divide your frequent and infrequent customers, then deliver exclusive deals and attractive offers designed especially for your loyal customers. You may create deals according to their shopping frequency and preferences. Integrate all the channels and extract customer data to get insights. A Unified AI-based technology can do this job perfectly. It attracts customer-related transactions and turns them into insightful reports. Make No Space for Long Queues Make sure you do not let your customers stand in long queues at the check-out counter. Enable more secure cashless payments to make the transactions quicker and keep the traffic smooth. Additionally, you may as well allow self-check-out ports and empower customers to make quick checkouts and leave the store soon. This way you can also free up the floor space and save other customers from feeling all congested. Adopt Retail POS Software like the one LS Retail offers to bust long queues. Quickly Give your Customers What they Want Customers are impatient and making them wait for their desired product/ service is a risky affair. Make sure they get what they want right away, connect all the touchpoints, and let them place orders from whatever platform they want. If they want to place an order while sitting in a metro while listening to the latest songs, so be it. Deliver their orders quickly or let them collect them from the store, the choice is theirs. As soon as they enter the store, make sure they do not struggle to find their item. Reinforce your staff with handheld devices containing product information, so they can quickly find the item and guide customers to the same. Encourage Referral Promotion Delighted customers might refer your business to others. A WOM (word of mouth) promotion is the most effective promotion. Encourage customers to share referrals with their friends. Enable social share buttons on your website, promote post-purchase messaging, feature referral programs on your home page, promote referrals on high traffic pages, and so on. Additionally, customers might even post your brand’s products on their social media and allow free promotion. Otherwise, you may also contact different influencers and pay them to sponsor your product to their audience. Businesses must combine innovation with technology and work with “Technovation” to thrive in this sales shortage. We recommend implementing ERP Software for the Retail industry. LS Retail is an ideal solution in this situation. If you are looking for an implementation partner, contact Trident, the Gold Partner of LS Retail.

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Blend Digital with Physical and “Phygitalize” Business Operations

Retail ERP Software / Trident

In the era of technology that amalgamates with the cut-throat competition among retailers, shoppers these days expect a blend of digital evolution with physical shops. This has impacted their mindsets as well. They have become even more impatient and expect stores to complement the same. ERP Software for Retailers like LS Retail can help shop owners comply with the dynamics. It is one of the best ERP Software for Retail. Retailers these days are also burning their candles at both ends to not only meet their customers’ current expectations but to provide even better services and beat their competitors. Proving contactless payment options, self-check-out, and much more are some of the initiatives retail businesses take to boost the customer satisfaction level. Retail Businesses prefer to integrate their front-office to the back while integrating every operation on a single platform. This helps them avoid multiple integration complexities as well as issues such as: Information duplicity Lack of coordination Managers are unaware of immediate initiatives to be taken Risk of losing important data Wastage of resources Over-stocking/ under-stocking Blend Physical with Digital This blend transforms how you see your business. You can explore aspects you never knew, ever existed. Operations become more streamlined and ensure maximum employee optimization. An ERP Software for Retailers like LS Retail can help you blend digital innovations into the physical store. Integrate Back-Office and The Front Office Even if your front-end and the back end in silos are the strongest, still finding ways to streamline these two cohesive units into the one is a whole new ball game. The data held by each section can be critical for the other. Just imagine how easy operations would become if you integrated your website data to your CRM (Customer Relationship Manager) and then to your billing or invoicing system. It will put an end to complications caused by data duplication. If integrated properly, it can create a bi-directional interface that supports your current customers as-well-as your future customers as well. Avoid Overstocking / Understocking with a 360 Degree View on Inventory With the right technology at service that can deliver a 360-degree view on inventory activities and forecast demands, the retailers are most likely to make smart inventory purchases. Insights on current trends and consumer buying patterns help businesses to stock up accordingly. For instance, during Durga Puja, some businesses in Kolkata could make a profit of 20-30% as they forecasted demands already, while other businesses that failed to forecast demands ran out of stock. Additionally, they can manage warehouses better with the data on most selling and underselling products. With these insights, retailers can negotiate with the vendors better. Track Each Customer and Offer Unique Deals Using AI-based technology can help you track every customer transaction and provide you with better insights into what customers are demanding individually or collectively. Retailers can create deals and offers accordingly. They can decide the best time to launch 50% off sales or customized coupons for individual customers. According to their habits and spending patterns, shoppers can be classified accordingly and offered exclusive deals on specific products they would prefer to buy the most. Make Your Staff Quicker, More Enthusiastic, and Efficient Having a staff that could work to their full efficiency without having to burden them is something several retail businesses are gradually adopting. Imagine how easy it would become for them if they could locate any product at the store in just one click, how much time they save while greeting customers with more enthusiasm. Apart from this, allowing the customers with self-checkout services again frees your staff from billing overloads. Having these technologies fills the efficiency gaps and boosts output. Streamline Communication Among Different Departments Since the time spent communicating through a chain of departments cuts down, businesses can save themselves plenty of time. With ERP Software for Retailers like the one LS Retail provides, retailers can get a single platform connecting different departments. A person for the sales department can contact the inventory manager to inform them about the current inventory requirements. It becomes easier to share ppts and feedback at the same time. Integrate All the Channels Under the Same Platform Shoppers demand more convenience in their shopping experience. In such a busy world, many customers are unable to make time to get into a store. Instead, they look for online alternatives for order placements, such as their website, applications, and third-party applications. They require the convenience of ordering their favorite shoes online while computing to their office or asking Alexa to order groceries while cleaning the living room. Integrating all the channels under the same platform allows enough space for sales to grow. Data Security and Business Continuity In any business, data plays a huge role in making critical decisions, let alone retail. Hence, data security is one of the major concerns for any organization, especially those working in silos, or on-premises. Losing and then the inability to lose financial or important customer data can ruin a business. Cloud-like Azure ensures data security, anti-theft features, and automatic and expandable backups. Azure backup services provide simple, cost-efficient, and security services to back up and recover data from the cloud. It has become a necessity to combine physical stores to offer better customer services while streamlining business operations. LS Retail is an ERP Software for Retail offering a suite of tools and functionalities covering every business aspect. If you are looking for an implementation partner, contact Trident. We are a Microsoft D365 and LS Retail Gold Implementation Partner with a capacity of 150+ technical resources. Contact us for further information.

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Manage Warehouses Effectively with Microsoft Dynamics 365

Supplychain management ERP / Trident

Businesses can save a good deal of investment by just adopting a more efficient warehouse with efficient Warehouse Management ERP. Inefficiency, in this case, may lead to ‘slip through the crack’ rate, overstocking, understocking, inefficient floor space usage, not being able to discard expired products, and so on. Warehouse Management Software Solution can help warehouses overcome challenges like: Maintaining accuracy in the inventory processes. Having a unified overview of inventory location across warehouses. Duplication of data and products. Efficiency in picking processes and minimizing efforts. Establishing effective communication among all channels. If not tackled in time, the above-mentioned issues can become pretty sour to the manufacturing process. The only way to deal with this is to introduce technology to your supply chain. Try Microsoft Dynamics 365 Supply Chain Management – a robust ERP (Enterprise Resource Planning) system to deliver more resilient processes and empower your warehouse operations with agility and connectivity. Fundamentally, Dynamics 365 Supply Chain Management helps you eliminate error-prone processes, reduce processing time, cut manual efforts, and streamline end-to-end warehouse processes. How does Microsoft Dynamics 365 Deliver Effective Warehouse Management? Businesses can embrace persuasive Warehouse Management ERP with Microsoft Dynamics 365. There is a reason Microsoft Dynamics 365 is one of the most renowned supply chain software providers across the globe. You can encompass the following factors driving better warehouse control. Inventory Control With Dynamics 365 you can manage inventory like a piece of cake. You can stay proactive while monitoring inventory activities, updates, and flow in real-time. It gets easier to track items against all the possible criteria. With these features, one can easily avoid issues like overstocking and understocking. Therefore, cutting waste. Material handling becomes convenient with automatic reordering and barcode generations. ERP Integration Microsoft integrates with your existing system, so you do not have to install new ones. The best part is it scales with your business. It is flexible enough to support the organization when it expands. It maintains the convenience of your old system, as well as cuts heavy integration costs while ensuring business continuity. You can continue operations even without the internet. Order Management D365 Order Management is a feature offered by Microsoft Dynamics 365 Warehouse Management Software Solution, that ensures real-time accuracy while receiving and ordering products. You can even generate sales orders, Return Material Authorization (RMA), procurement orders, and in-depth reports and documents. Product Traceability Product traceability becomes a piece of cake with D365. It delivers complete traceability of an item from the receipts and packaging, straight to last-mile delivery. You can track the serial of each item as well as their lot and batch numbers. Additionally, you can also avail yourself of any sort of custom tracking and take over the complete cycle from product ordering to end delivery. Business Intelligence Business Intelligence is one of the most effective tools as it drives effective decision-making. Having customized reports readily available at hand gives valuable insights into inventory, logistics, and other relevant business aspects. Manage costs, prevent under-stocking, overstocking while providing foresight on the best-selling products and other areas apart from existing KPIs, you can focus on generating more revenue. Automatic Labeling With Microsoft Dynamics 365 Warehouse Management’s labeling functionality, you can automate labeling processes, eliminate manual tasks, and streamline workflows. You can also avail container item nesting, load planning, cross-docking, cluster picking, and other relevant facilities with integrated labeling. Bin Setup With this feature, you can maintain your bins by setting up your warehouse layout, as well as your rack, shelves, and columns dimensions. The assigning lot and serial numbers can be automatic or manual, depending upon the user’s preference. Track your items inbound, outbound, or across the complete lifecycle within the organization. Mobile Workspace D365 allows anytime, anywhere Warehouse Management ERP via mobile device. Be it inventory tracking, product information, or logistics reports; you can get it all at your fingertips. No need to start the computer to check minute details anymore, when you can view real-time reports anytime, anywhere through your mobile phone. Microsoft Dynamics 365 Supply Chain Management optimizes a set of tools specifically designed to manage warehouses. Users can track inventory and logistics on the same platform. Trident Information Systems is a Gold Microsoft Dynamics 365 Partner and has served various business ventures so far. Contact us for a demonstration.

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How to Streamline Inbound and Outbound Logistics with Microsoft Dynamics 365?

Supplychain management ERP / Trident

Transportation is one of the most flourishing businesses globally. Imagine a world without logistics? How would a manufacturer supply product to the retailer and top it off how would he access raw material for production anyway? Logistics plays a vital role in the supply chain. If managed properly, it can tremendously help cut costs and add to your profit margin. Dynamics 365 for Transport is the best Transport Management Software which can help in this case. If you also face challenges in managing transportation and logistics, Dynamics 365 for Transport can give you a hand. It helps provide more competitive offers for your freight forwarding services. Receiving material from the supplier and delivering the finished product/ end product to the customer are different things: inbound and outbound. Both need to be managed optimally. Dynamics 365 Supply Chain Management helps manage warehouse processes in manufacturing, retail industries, and distribution. There are three mediums for freight forwarding i.e., by the ocean, ground, and air. And they are come various challenges that include but are not limited to: Excessive transportation costs Inefficiency with providing visibility to the customer Dealing with driver shortages Finding the shortest route possible Inability to achieve sustainability Complying with government regulations Improving Coordination with the supplier and partner Finding a technology that streamlines logistics processes What is Inbound logistics? Inbound logistics is responsible for organizing material and information flow in a company. It controls the asset movement within a warehouse and also the stock control. It includes: Inbound transportation Inventory Procurement and purchasing of raw material Storage Packaging What is Outbound? Outbound logistics refers to the network used by businesses to bring their products to their customers. In simple words, logistics that link between a business’s finished products and their customers are outbound. It includes: Storage Inventory Management Transportation Last-Mile Delivery How does Microsoft Dynamics 365 Help Streaming Inbound and Outbound logistics? Having effective supply chain management is crucial as managing logistics without suitable technology can be a pain. D365 offers ERP for Logistics Operations, a single solution that streamlines Transportation planning, rating, execution, routing, freight reconciliation, settlement, and financials across the organization and transportation providers. Some of the services it offers include but is not limited to: Services to Inbound Logistics Quality Check: With this feature, one can quickly check the product quality, right when it is received, to the inbound dock area. Put Away Cluster: One can pick distinct license plates at once and take them for a put away to distinct locations. This is especially useful for retailers, where many license plates are not complete pallets of inventory. Packaging Product Dimensions: One can have various sets of dimensions for when an item is being stored in a warehouse, then packed into a box for packaging and packed into a box with more of itself (nested packing). Location Utilization: This is a tool that allows warehouse managers to easily view and filter the volumetric utilization of resources throughout the warehouse. Flexible Warehouse-level Dimension Reservation: This feature introduces more elasticity in the inventory reservation policy and enables businesses who run their logistics as WMS-enabled operations as-well-as, sell batch-tracked products, to register special requests by customers for specific batches on sales orders. Services to Outbound Logistics Small Packaging Shipping: Small packaging shipping adds functionality for setting up carrier login credentials, charging freight from customer’s third-party accounts, printing labels received back from the carrier web services, additional freight accessorial delivery types, and additional freight terms. System-Directed Work Sequencing: this feature decides on the work orders that are to be presented in front of the customers. Wave Load Building: The user can assign the shipment to an existing load in case the existing one meets the criteria or generates a new load whenever required. Warehouse Slotting: depending upon the order demands, you can create replenishment work anytime. You can replenish location selection before the order has been placed. Planned Cross Docking: This feature ensures the correct value of inventory as ordered will be directed to the accurate outbound dock or staging area, right from the receipt or creation. Thus, the remaining inventory will be safely directed to the storage location through the put-away process. Inbound and Outbound operations are the essence of logistics. However, this is where several organizations find themselves stuck without suitable technology. Businesses can save a great deal of investments if they operate logistics smartly. Microsoft Dynamics 365 offers ERP for Logistics with a suite of tools that ensures seamless logistics operations. Trident Information Systems is a Gold Microsoft Partner and has specialized in Inbound and Outbound logistics management. Contact us for further information. As the festive season arrives, it brings boundless joy, parties, and massive opportunities for retailers to strengthen their bond with the existing and new customers. This is the time when retailers can reinforce their eCommerce availability most probably with an ERP software for Ecommerce, since shoppers are predicted to make 65% for their purchases from eCommerce platforms. Indeed, they are going to purchase from the tangent store as well, as eCommerce cannot provide the striking display, employee suggestions, live inspection, etc. that physical stores have, still shoppers are most likely to purchase items online. Therefore, retailers need to use every facility at their disposal to ensure an excellent eCommerce shopping experience. Retailers must use an AI-based Platform to optimize their resources. One of the most common questions during the festive season is going to be “where is my order” and agents need to be as quick as possible during the heavy customer traffic. 19% of their time is dedicated to looking across an enterprise’s content sprawl or asking other officials to help them with the data. This situation must be avoided, or else the customer might cancel his order and look for the services elsewhere. We have accumulated a few tips to enhance the eCommerce shopping experience. Reinforce Your Workforce with the Right Tools and Support As more customer service agents are working from home, they need the right tools and support in order to maximize their efficiency. In fact, 42% of remote workers claim that their efficiency is directly proportional to the system they have been provided. As holiday shopping ramps up, they need to be quicker and more efficient with the growing customer traffic. Easy access to the relevant data will do the job. Customize Data-Based Recommendation Your eCommerce storefront might be more convenient than shopping in a tangent store, yet it cannot offer the aesthetics of a brick-and-mortar store such as employee assistance, real touch inspection, and signage. Therefore, you have to make sure they come across the products that are right

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Reshape Your Quality Process with Vision Intelligence System

visual quality inspection / Trident

Since the manufacturing sector in the Indian economy counts about 17% at current, it indeed is prominent. However, Manufacturers, these days are mounted with tremendous pressure to provide quality as well as speedy production. If done in silos, it can be time-consuming, especially the quality check part, which demands more labor as compared to a Vision Intelligence System. Quality control is what many manufacturers struggle with. The traditional belief of quality check as a labor-intensive task blocks the countless opportunities crossing their paths. These days, one of the key issues contributing to the issue is a labor shortage. This pandemic has driven the gap to the next level, mounting existing employees with additions to the scope of their jobs assigned. Other than this, traditional quality inspections might come up with issues like: Monitoring different parts and materials makes it harder to handle quality control for complicated products Inability to identify the distinct spectrum of colors. Human eyes might miss minute errors like small scratches, dust particles, and so on. Lack of resources and time might compromise product quality. What is a Vision Intelligence System, and How Does it Work? Vision Intelligence System is a product designed by Trident Information Systems specifically for manufacturers. It automatically detects product defects like scratches, dust particles, broken pieces, etc. straight from the conveyor belt with least or no human interference. But how does it work? Our computer vision engineers first understand the issue/customer requirements. Then they collect data in the form of images, followed by developing algorithms and models. They then test the hypothesis / validate the models. After testing and finalizing every step they either offer POC (Proof of Concept) or proceed for onsite implementation (according to the customer’s requirement). Trident’s Vision Intelligence System Covers seven industries, i.e., automotive, retail and FMCG, packaging and printing, pharmaceutical, glass, laminate, and cement. Automotive Industry: Automotive manufacturers can classify different product variants based on color, shape, design, size, and so on. It also detects visual defects like a dent, scratch, burr, chip, etc. Vision Intelligence System can read barcode labels and 2D barcodes directly from the marked parts, verify labels as well as direct part marks. Additionally, they can detect wrinkles, dents, cracks, and piston defects. Retail and FMCG Industry: With the help of this technology, you can check the structural quality, operational quality, and dimensional accuracy within seconds. You can assure accurate ingredients and standard quality. You may also detect foreign particles like dust, stones, insects, little animals, and so on. Printing and Packaging Industry: With VIS, you can spot packaging defects such as improper passing, irregular packing, torn parts, and so on in FMCG products. Enable high-speed detection straight on conveyors, spot missing components, read QR codes and barcodes, classify products, and a lot more with optical and thermal camera vision. Glass Industry: Being one of the most brittle materials, glass needs extra care. Identify inaccurate logos, scratches, breakages, cracks, air bubbles, etc. Ensure all the parts are glued properly and check if the logo has been printed as it should be with VIS. Laminate Industry: You no longer have to deal with the risk of dispatching defective sheets. Ensure accurate chemical composition during the mixing process. Identify laminate placements, pick-up operations, machine alerts. VIS also helps identify raisin spots, dust, design defects, and mosquito defects. Pharmaceutical Industry: Manufacturers of medical devices, bioscience products, and pharmaceuticals need cost-efficient technology to check the quality. You can control the packaging quality, check fusion bottles, and track your products more precisely with the Visual Inspection in Manufacturing. Vision Intelligence System for Employee Safety Vision Intelligence System for Employee Safety ensures safety of your employees. It has two segments dedicated to the section, i.e., Face Mask Detection and Safety Gadget Inspection. In both cases, the system spots employees not adhering to safety standards. The Face Mask detection solution (FMD) comprises two main branches: Mask Detection – which detects employees wearing masks. Face Detection – The system recognizes faces not having masks on and maps his face followed by the employee’s details in the database. The employer can also conduct contactless attendance: when a person comes to the institute, wait for a little while and let the camera capture their image. This solution then recognizes the employee’s face and marks his attendance. It considers the first entry as the arrival time and the last entry as the departure. The other one is Safety Gadget Inspection, where the system identifies if the employee carries safety equipment that has been allotted to him. It detects partial compliance as well such as – no helmet, employees without a harness, and so on. Manual Inspection is bound to limitations. It is a lot more labor-intensive as well as time-consuming as compared to automatic defect detection. Trident Information Systems offers a robust Vision Intelligence System reinforcing manufacturers with automatic technology detecting defects more precisely while demanding least or no human interaction. Thus, filling the labor shortage without burdening existing employees. Contact us for further information or a demo.

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Give Holiday Shopper the Best eCommerce Experience Ever

Retail ERP Software / Trident

As the festive season arrives, it brings boundless joy, parties, and massive opportunities for retailers to strengthen their bond with the existing and new customers. This is the time when retailers can reinforce their eCommerce availability most probably with an ERP software for Ecommerce, since shoppers are predicted to make 65% for their purchases from eCommerce platforms. Indeed, they are going to purchase from the tangent store as well, as eCommerce cannot provide the striking display, employee suggestions, live inspection, etc. that physical stores have, still shoppers are most likely to purchase items online. Therefore, retailers need to use every facility at their disposal to ensure an excellent eCommerce shopping experience. Retailers must use an AI-based Platform to optimize their resources. One of the most common questions during the festive season is going to be “where is my order” and agents need to be as quick as possible during the heavy customer traffic. 19% of their time is dedicated to looking across an enterprise’s content sprawl or asking other officials to help them with the data. This situation must be avoided, or else the customer might cancel his order and look for the services elsewhere. We have accumulated a few tips to enhance the eCommerce shopping experience. Reinforce Your Workforce with the Right Tools and Support As more customer service agents are working from home, they need the right tools and support in order to maximize their efficiency. In fact, 42% of remote workers claim that their efficiency is directly proportional to the system they have been provided. As holiday shopping ramps up, they need to be quicker and more efficient with the growing customer traffic. Easy access to the relevant data will do the job. Customize Data-Based Recommendation Your eCommerce storefront might be more convenient than shopping in a tangent store, yet it cannot offer the aesthetics of a brick-and-mortar store such as employee assistance, real touch inspection, and signage. Therefore, you have to make sure they come across the products that are right for them. Use all the features at your disposal to provide a 360-degree view of your customer using a unified database. You can then use AI (Artificial Intelligence) platform like the one LS Central offers to create exceptional shopping experience, real-time inventory tracking, order tracking, deals and offers, etc. With cloud-based technology, you can suggest relevant products not only based on the shopper’s history but also current trends among other shoppers. With the help of data mapping, the system algorithms “learn” and modify according to this data while ensuring more precise decisions. Offer Multiple Platforms for Shopping Customers these days are busier than ever, which drives the need for e-commerce convenience. Most of them do not have enough time to go to the store and purchase items every now and then. Hence, they look up to eCommerce platforms as an alternative: social media, websites, and third-party apps. Allow different shopping platforms, and do not forget to integrate them for smoother operations. Allowing multi-channel integration using cloud technology can access and read customer data more swiftly while generating insightful reports. Leverage employees on placing orders wherever and whenever they want: be it while computing to the office, chilling out with friends, or even in the middle of a party. The options should be available. Keep Mobile Shopping Experience a Priority Having an eCommerce site is not enough to attract sales. Retailers must focus on the convenience of mobile phones. Mobile sure draws sales, but that does not mean people will stop coming to the physical store: they were shopping offline, and they still will. Many consumers choose e-commerce due to the risk of product unavailability at your store. You have to make sure your site can handle the waves of customers marching its way, especially during the festive period. It must work well on mobile, as well as let you track inventory and sales across all the channels. A unified system like LS Central optimizes the same database for all locations while ensuring transparent and real-time data of all the products you have. Deliver Flexible Options Last but not least, allowing shoppers delivery options play a huge role. In the case of online shopping, shoppers want their deliveries handled either quickly or cheaply, but most preferably both. However, according to some research, customers would rather prefer free over quick delivery. Most of them would even wait for 3-4 days in case the delivery is free. A unified ERP software for Ecommerce can take care of that. During the festive season, home delivery is not the only thing that customers want. Ensuring flexible options on purchase and return of a product could make a massive difference. To get an end-to-end vision of all sales, inventory, and business overall, businesses need a Unified Commerce System like LS Central that uses the same database for all the channels. If you are looking for an LS Retail Implementation Partner, contact Trident.

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Key Aspects of Intelligent Supply Chain Management

Supplychain management ERP / Trident

Developing an effective supply chain is an issue that various businesses face. Many of the difficulties show up in the shape of inventory optimization, demand forecasting, Inventory Tracking, communication, and so on. Some businesses manage their Supply Chain Operations with Supply Chain Management. Supply Chain comprises various elements such as operations management, logistics, procurement management, etc. Having these elements integrated, businesses can successfully streamline the flow of products and services: from raw material to the final product, through the pipeline, and to the end client. When a business is capable of designing, planning, implementing, executing, controlling, and monitoring supply chains via interlinked systems, they create value, boost their competitiveness, and get even more leverage. Getting an intelligent supply chain can help tremendously. You can get insights into aspects you did not know existed. With such reports at hand, you will figure out how to shun unnecessary costs. Moreover, with an integrated software service such as Microsoft Dynamics, the entire organization is connected to one another. Therefore, communication becomes seamless. You need intelligent supply chain management as your business needs to keep up with the following aspects: Delivering Accurate Products and Services Whenever they are Needed Many businesses might not realize but, product as a service adds up to the supply chain woes. These days, the traditional supply chain management alone is no longer responsible for manufacturing and delivering the product. Instead, it needs more coordination of parts going into products, conducting predictive maintenance, and updating software to products. To achieve this level of synchronicity, an organization needs instrumentation across a multifaceted dynamic network that usually spans the globe. Balancing Between the Customer Service Level and Budgeting Requirements Manufacturers face a tough time maintaining a balance between cost and services. Using a product as a service, one cannot calculate customer satisfaction effectively. It usually computes customer reports based on the number of products or services a company has sold instead of the actual performance of the same. Providing these services at any cost does not reflect their effectiveness. In addition, cutting costs by decreasing inventory can even cause some unexpected downtime and sometimes penalties. You must adopt a smart way to make a balance between customer service and budgeting requirements. Enabling Tighter Upstream and Downstream With a shorter product life cycle, speed and innovation are the key ingredients to thrive in the marketplace. Therefore, you need a faster and smarter collaboration across the value chain to innovate and to bring the latest market products and services to stay ahead in the competition while meeting your customer’s expectations. The most exciting news among all these is that you can seek assistance from technologies like cloud computing, IoT, and AI, which offer real-time visibility while helping you attain these three imperatives. An intelligent supply chain offers the following features that help your organization streamline the supply chain: Integrated Business Planning You can connect teams on a collaborative planning form providing real-time and transparent visibility into your business’s future and current states. You can align teams, initiatives, and strategies, use real-time data to adapt dynamically and plan effectively. Demand Forecasting Organizations can make better decisions with real-time data of markets, demands, services, and products. Make an amalgamation. Analyze factors impacting your business from the outside such as data available in the public domain, weather, customer spending pattern, what is popular on social media, and so on. Such data amalgamating with your company’s data lets you validate your current strategies, figure out hidden performance drivers and get a 360-degree view of future demands. Real-Time Tracking and Tracing Product as a service produces various complexities. Therefore, it becomes even more essential to track and trace a product and services connected to it followed by its overall journey. Be it preventing counterfeit products from going to the customer, impeding fresh food from spoilage, or ensuring product safety by confirming maintenance. Multi-Grade Inventory Optimization You can even increase customer satisfaction and lower costs at the same time with automated demand modeling as-well-as inventory management throughout the supply chain. You can then analyze your current data intelligently, use advanced analytics and optimize inventory, and eventually boost service levels and working capital. Partner Integration You can even integrate your systems with the vendor while accurately predicting fulfillment times, bringing products to the market faster, and perhaps offering more competitive pricing to the customer. An intelligent Supply Chain Management fights supply chain woes while assisting with seamless operations. Offering unified supply chain management software, Microsoft Dynamics 365 accelerates time markets and resolves product quality issues, optimizes logistics and stock, and much more. If you are looking for a Microsoft Implementation Partner, contact Trident Information Systems.

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Beat the Skill Gap in Manufacturing

Manufacturing ERP Software / Trident

The manufacturing industry contributes a massive part to India’s GDP. India’s gross domestic products at current counts at Rs. 51.23 lakh crores (USD 694.93 billion). In the first quarter of FY22, according to the provisional estimates of gross domestic product for the first quarter of 2021-22. The manufacturing GVA at current prices was estimated at USD 97.41 billion in the first quarter of FY22. This pandemic has pushed this sector back causing skill gaps. Unfortunately, various manufacturers were exposed to crisis fallouts. Despite manufacturing companies trying their hardest to strengthen and rebound in the post-COVID 19 eras, this has impacted hugely on the existing workforce. To overcome this scenario, manufacturers may opt for Manufacturing ERP Software like Microsoft Dynamics 365 which integrates every aspect of manufacturing under the same platform and hence provides a centralized and streamlined manufacturing experience. There are multiple ways in which manufacturers have changed the way they operate their business. For example, Manufacturers all over the world had to cut budgets and let workers go to secure their bottom line. Apart from reducing the effectiveness of the remaining workforce, it fundamentally altered the functioning of the organization overall. With limited employees left behind, they have to pick up the slack. This leads to increased workload and adjusting with more than what they are assigned to. And not to mention employee safety becomes the top priority (an even bigger priority than it ever was). Can Digitalization Address Skill Gaps As-Well-as Safety Compliance? The manufacturing industry has been transforming even before the COVID 19 pandemic hits the world. It was so rapid that it was even tougher for your workforce to keep up with it. Rapid digital transformation contributes to the growing skill gap on the shop floor as well as brings new challenges to the worker’s safety and productivity. In simple words, your workforce needs to transform to keep up with it. They need to embrace resilient technology like Microsoft Dynamics 365 that can attract, train, and retain the next generation of workers while embedding skills they need to recreate manufacturing and shape a sustainable future. The talent hunt needs to be done keeping the uneven and protracted recovery environment to balance productivity and achieve desired business outcomes. Manufacturers can rejoice now as by integrating suitable productive applications, intelligent cloud services, and security, the industry can easily set its workforce up for victory. This is how digital transformation can help employees fill the skill gap: Connecting empowered technicians and remote assets security to troubleshoot issues, therefore dispatching technicians only when required. Providing frontline workers with expert assistance remotely to avoid downtime while allowing them to do their best by unifying devices, relationships, processes, and data into intelligent apps, and guiding them securely through the compliance requirements and the most suitable practices. Ensuring better productivity with team collaboration tools, remote assists, mixed-reality, AI-enhanced applications, and IoT-enables machines to keep up with the boosted process complexities and operational maintenance. Technology Transforms Manufacturing Operations Technology-centered agile businesses ensure business practices from anywhere. This is especially useful for businesses having a workforce scattered remotely and, in the workplace, globally. Research commissioned by Microsoft reveals that 97% of entrepreneurs require more agile and mongrel techniques for working in the longer run. With a dynamic as-well-as cohesive workforce all around the world, businesses have numerous opportunities to encompass a technology-centric approach like Microsoft Dynamics 365 for Manufacturing. Manufacturers can balance productivity with remote work. They can reinforce their organizations and frontline workers with robust and intuitive tools delivering a remote, integrated as-well-as in resilient business experience. COVID 19 pandemic has raised a grave concern about employee safety and health. As soon as they enter the workplace, their safety and health will be the major priority. Having such technology can help with the health and safety compliance set by the government. With the rise of connectivity and mobility, security compliance becomes a big issue. Since the data is more prone to various malware, viruses, etc., manufacturers have to find new ways to keep their data safe. Microsoft Azure ensures bank-level security and backup. As words, manufacturers have to deploy remote and more agile business practices and optimally boost their productivity. Microsoft Dynamics 365 allows manufacturers to grow and attain excellent customer service while: Transforming your workforce by integrating intelligent cloud services, productive apps, and security to reimagine the way you operate your business. Engaging more customers with innovation by delivering exponent customer experience throughout marketing, sales, and service channels. Creating more robust, secure, and safe factories with IoT (Internet of Things), IT, and industrial IoT. Building more flexible supply chains with intelligent supply chain planning ensures more resilient services and profitability. The world is transforming, and therefore mounting pressure on the manufacturers to address skill gaps in their factories and deliver impeccable services. Centering trust, security, innovation, and compliance, Microsoft, ERP for Manufacturing Industry, enables the digital transformation of your business. Trident Information Systems is a Gold Microsoft Partner. If you are looking for Microsoft implementation, you may contact us.

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How Retailers Thrive Moving Their ERP to Cloud?

Retail ERP Software / Trident

Retailers these days are mounted with the pressure of providing excellent products / Services while satisfying customers at the same time. COVID 19 has contributed the most to this mindset. Where people were restricted to their homes, retailers had to upgrade their services in order to reach their customers and survive. Unfortunately, some of them could not take the load and shut down, however, those who innovated and implemented technologies like Microsoft ERP Implementation are immune to the crisis. However, technology consequently advanced to deal with the same. With powerful tools and intelligent AI-based technology, this seems possible. As soon as a retailer starts using the cloud, his entire team can access the real-time data whenever they need it, enabling every employee to take steps right when they are needed. In addition, moving your ERP to the cloud can deliver the following benefits to a retail business: Complete security Reliable and unified real-time data Cost and Time Efficiency Helps keep up with trends Adds intelligence to the business Scalability Provides Security As soon as you move your ERP to the cloud, you no longer have to fuss about a security breach. The entire responsibility shifts from the in-house system to the cloud service provider. Be it data legislation, security protocols, privacy requirements, or preventing the latest threats: each one of these is the provider’s responsibility. Therefore, even if there is a malware attack, you do not have to run and turn on the (figurative) fires in the middle of midnight. Microsoft experts will handle your problems anytime, anywhere. Provides Real-Time and Unified Data When you move your ERP to the cloud like Dynamics ERP Implementation, you and your team can easily access real-time data (in the shape of reports, dashboards, charts, etc.) and make more logical and quicker decisions. Having a unified AI-based platform like the one Microsoft offers, you can get intuitive reports extracted from big data. Various retailers struggle with inventory management and do not even realize how much it drains their money. Being backed up with live data, retailers can manage their assets more effectively. Cuts Time and Costs Bot As compared to on-premise IT infrastructure, Cloud infrastructure is much more reliable and cost-efficient. On-Premise IT needs assembly, testing, implementation followed by other costly development stages. Since every piece of data is stored in-house, ruptured hardware needs to be replaced as soon as possible. However, it is a lot simpler in the case of the cloud: there is no dedicated server at work which greatly reduces the implementation costs. Keeps Up with the Current Trends Traditional IT environments can take months to add new functionality. Meanwhile, businesses might lose some great opportunities due to this delay. Competitiveness depends a lot upon the effectiveness and efficiency of a business to grasp trends and make valuable decisions. Having the cloud at your service, you can enable yourself to use some power apps to keep you intact with the current trends. To stay at the top of the competition, you must understand customer behavior, spending pattern, and preferences. Adds Intelligence to Business One of the greatest benefits of using the cloud is that businesses can benefit themselves with advanced computational power. They can leverage the potency of Artificial Intelligence and machine learning-powered technology. This way, they get valuable insights into their business, make more logical decisions, improve productivity, and increase competitiveness. Applications like Power BI extract big data into insightful reports, these reports can essentially help understand every customer contacting your business, if combined with AI, it can even provide valuable market insights. These facilities are easily available with the cloud. Scales with Your Business Cloud-based ERP is the ideal choice for rapidly scaling businesses. It might take months to set your on-premise ERP for your growing business, also, it is a pretty costly affair. Many retailers will not prefer to shift from their on-premise system as long as it “works.” Little do they realize how it slows down your growth. If you want to expand your boundaries outside of your country, think about how much investment will it demand? The best way out is to upgrade your ERP to the cloud. Time grows, and so does your business. It is time to embrace cloud-based ERP like Microsoft D365. If you are looking for an implementation partner, you can contact Trident Information Systems. We are one of the best ERP software provider in India.

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Trends That are Most Likely to Dominate Manufacturing in 2022

Supplychain management ERP / Trident

Technology has already been introduced to the manufacturing industry i.e., industry 4.0. It has already revolutionized how manufacturing processes operate, enabling opportunities to tap into more innovative and flexible technical platforms impacting the overall product lifecycle. Having a bright future ahead, the manufacturing industry in India added the Gross Value of $350.27 billion during the first half of 2021, as per the statistics released by IBEF. India is rapidly emerging as the preferred country for foreign manufacturers, and several research conducted claim that India is most likely to cross $ 1 trillion by 2025. However, 2021 brought various challenges to the industry like the following: Inefficient Labor Productivity Improving efficiency in manufacturing plants Unanticipated Domestic and Foreign Market Poor Collaboration among distinct departments Complying with government regulations on COVID-19 Travel Restrictions causing delivery failures Such challenges triggered trends that are most likely to follow 2022 prominently. IoT will Continue to Be the Big Thing Despite the Internet of Things (IoT) getting more common in the manufacturing industry due to its flexibility, reliability, and scalability, it remains on the top of the list after so many years of its adaptability and innovation. Hence, the following year is no exception either. IoT connects unique devices within an internet infrastructure while enabling manufacturers to be more strategic while making decisions, use real-time data and track the organizational situations, cut costs with its various innovative features. It also drives product innovation, improved safety, and enhanced efficiency. According to MPI Group, about one-third of production processes now incorporate embedded intelligence and intelligent devices. A New Approach to ERP Enterprise Resource Planning (ERP) has become essential for manufacturers due to its reliability, Scalability, real-time information availability, and cost-efficiency. However, COVID-19 has changed how fundamentally manufacturers would implement their ERP: they would rather mount additional applications on their existing ERP than let it handle everything on its own. A manufacturer-centered ERP like Microsoft Dynamics 365 scales with your business. Depending upon the requirements, it can add more power apps to the ERP for everything, from employee’s safety apps to back-to-work systems. Such solutions help cope with the temporary issues without having to go through a multi-layer development project. Manufacturers these days are even inclining towards data-driven approaches to ERP upgrades. It allows them to move data forward, consolidate around modern data platforms and construct tangent data around their existing data model. This trend is most likely to continue in 2022. Production Balancing with Predictive analysis Properly functioning equipment is one of the primary requirements while manufacturing. Shortage or disruption of such assets can be a costly affair in terms of repairs, productivity, and downtime. According to a report, 98$ organizations have reported that one hour of downtime costs them more than $100,000. Therefore, it is necessary for manufacturers to ensure the good conditioning of all their equipment. Predictive maintenance can reduce downtime, sudden outage and even extend the machinery life cycle by years. The predictive analysis enables manufacturers to watch-over equipment performance and to automate the data accumulation with IoT. Such insights allow a better understanding of equipment functioning and where they are most likely to face damages. These insights are essential for better and more logical asset management. Big Data Becomes More Eminent Having IoT and predictive maintenance trends on the rise, big data becomes even a bigger deal for manufacturers than ever before. You can expect every surface to become a data extracting sensor to generate real-time insights. The art of pulling data from multiple sources, amalgamating with robust cloud computing capacities, and making it possible for manufacturers to dice and slice in a way to deliver a more extensive understanding of their business. Platform-as-a-Service Trend Will Rise Companies usually focus on the key areas driving revenue while outsourcing everything else. There is a fairly good reason companies avoid handling payrolls exclusively in-house. There are a lot of factors contributing to it such as constantly changing law requirements and the business owner might have to pay a heavy price in case, he fails to comply with it. There could be legal actions taken against the owner, financial penalties charged, or some other reputational punishments. To avoid such consequences, businesses are implementing platform-as-a-service. Companies can tap into a comprehensive development environment via the cloud and pay only for the services they consume. Their payment increases only if your business requirements increase, and your growing business requires more resources It is time for manufacturing businesses to level up their technology and tap into some amazing trends making their place in the market. Microsoft Dynamics 365 provides a unified software service every business needs to thrive in 2022. Trident Information Systems has been a Gold Microsoft Partner since 2004 and provides the latest adaptable and scalable technology services complementing the business environment. Contact us for further information.

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