Read Blogs on Mcirosoft Technology, IBM Services & LS Retail Software Solution

A Case Study On Field Service Mobile Application

Uncategorized / Trident Information Systems

Our customer is a leading global provider of technology solutions for the energy industry. They design, manufacture and service technologically sophisticated systems and products such as subsea production and processing systems, surface wellhead systems, high pressure fluid control equipment, measurement solutions, and marine loading systems for the oil and gas industry. Their services include supervision and monitoring of equipment installation from delivery through start-up and commissioning on all of their product lines. The field engineers provide on-site, comprehensive instructions to system installers, ensuring smooth installation. The customer wanted to customize the built-in Mobile Field Service Module of Oracle E-Business for reducing the turnaround.. Solution by Trident Using our approach, Trident developed a Local App with customized features for field service module which can be downloaded from enterprise app store. In order to retrieve data from Enterprise Business Suite, we also developed a Web Service. As the workers are required to receive and manage jobs from the field, Aspire included features like reviewing work, updating job statuses, informing of variations and activities, and confirming completion of jobs. Some of the key features and functionality include: Create work order requests from the field etc. Real-time service request management Access to knowledge repository GPS based location tracking for services due near a customer Business Requirement and Challenges The customer wanted to customize the built-in Mobile Field Service Module of Oracle E-Business for reducing the turnaround time of the field engineers. They also wanted to add additional features like Job Status, Work Review and so on to the Field Service Module for its mobile users. The field service engineers needed to be able to create an ad-hoc service request during customer visit; update actual work status, spares, labor and tasks from the field. Following are some of the challenges with the traditional manual based approach: Too cumbersome, slow and error-prone which led to customer complaints No real-time data on spares availability, spares ordering from site, information on services due, daily serviceupdate and order status Unable to access to knowledge repository such as a troubleshooting guide – rectifying this can help themrespond quickly to a fault reported from previous experience Also, in case the field service engineers had to bill the customer for the services, they had to wait until they comeback to base location and collated all the pending invoices. This led to piling up of customer pending receipts or evenincreased chances that invoice can be erroneous due to delayed entry Platform: IOS, Tools & technologies: SQL light, REST web services using JSON & Spring, Oracle Database This solution is mainly useful to client’s service engineers. Some of the results achieved for the client: Faster implementation time – the application was launched within 3 months Delighted customers – Better service quality and on-time delivery of information Enhanced service efficiency – by streamlining the process Improved productivity – Increased productivity of Field Technicians and Dispatchers by providing easy access to task details and updates instantaneously

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IoT and Analytics: Better Manufacturing Decisions in the era of Industry 4.0

Uncategorized / Trident Information Systems

Increasingly, Best-in-Class firms are combining IoT and advanced prescriptive analytics to make better decisions regarding assets, products, processes, and operations. The resulting insights and recommendations reduce asset downtime, increase product quality, and represent the foundational beginnings of the virtual factory. A massive amount of data is generated from manufacturing assets and equipment. And while data is plentiful, operational, predictive and prescriptive recommendations are in short supply. To increase efficiency, Best-in-Class manufacturers are combining IoT and advanced analytics to improve their overall manufacturing..

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Technology Specialists For Food Service Enterprises, Globally

Uncategorized / Trident Information Systems

We enable the use of Enterprise mobility & IoT to grow their profitability, empower their salesforce & enrich their customer’s Lives. About the Client: IT is a major Indian sweets and snacks manufacturer based in India. The company has manufacturing plants in Nagpur, New Delhi, Kolkata, Bikaner. IT has its own retail chain stores and a range of restaurants in India, and international market . In contemporary times, IT’S products are exported to several countries worldwide, including Sri Lanka, United Kingdom, United States, Canada, United Arab Emirates, Australia, New Zealand, Japan, Thailand and others…

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Sandvik Cormorant combines human and digital intelligence into a predictive analytics solution

Uncategorized / Trident Information Systems

“We are looking to convert the knowledge our people have in their heads into a digital format and apply machine learning tools that can look at the data, optimize it, and adjust configurations to optimize production.” Nevzat Ertan, Chief Enterprise Architect and Manager,Sandvik Coromant Whether it flies at 35,000 feet, drills into layers of hard rock, rolls down the highway, or excavates tons of earth, every machine is a…

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Learn how an electronics manufacturer unifies data and gains agility using Dynamics 365 Supply Chain Management

dynamics 365 business central / Trident Information Systems

Bel Fuse designs, manufactures, and markets electronic circuits products at 24 manufacturing locations across North America, Europe, and Asia. The company’s existing enterprise resource planning solution was highly customized and expensive to maintain, so it decided to deploy Microsoft Dynamics 365 Finance and Dynamics 365 Supply Chain Management. Bel Fuse unified data and can now more easily manage its supply chain operations and finance processes, gaining more agility to respond quickly to changes in the market or its suppliers. With Dynamics 365, we save nearly USD2 million per year in IT service and support fees compared to our previous, highly customized solution. Mark Hodkinson: Vice President of Finance for the Bel Power Solutions Group Bel Fuse Essential step in the supply chain A typical consumer might interact with Bel Fuse products and not even know it. The manufacturer makes the components that power, protect, and connect electronic circuits in products we use every day. Bel Fuse is usually in the middle of the supply chain, relying on smaller parts from its suppliers before passing components on to the manufacturers that create finished products. Founded in 1949, the company has grown significantly in the last 20 years through acquisitions. It has seven business groups, including Bel Power Solutions, which it acquired in 2014. Bel Power Solutions makes the power conversion products for server and storage networks at large server farms and in industrial products like the power sources in hybrid electric vehicles and trains. To manage its enterprise resource planning (ERP) processes, Bel Power Solutions used a legacy version of Oracle that was highly customized and difficult to update. The version was outdated and the month-to-month costs and support for the solution were expensive. With different business units using different ERP systems, Bel Fuse wanted to find an affordable solution to unify the company’s finance and operations processes, starting with Bel Power Solutions. Bel Fuse also needed a solution that would support its material requirements planning (MRP) process, a production planning, scheduling, and inventory control system to manage its manufacturing processes. “Our MRP processing goes in both directions—we require a full dataset and forecasting of what’s coming to us and what’s going out,” says Scott Hasterlik, Director Global IT at Bel Fuse. “We have power assets with 500 components and 65,000 SKUs, so we needed a robust solution to share nonstandard information quickly.” An integrated solution for finance and operations After careful evaluation, Bel Fuse found that Microsoft Dynamics 365 had the right capabilities at the right price for the company’s needs. With Dynamics 365, Bel Fuse had a single system for the first time, the ability to report globally, and a solution that was intuitive to use and easy to add users. Bel Fuse uses Dynamics 365 Finance to automate its financial operations, monitor performance in real time, predict future outcomes, and make data-driven decisions. For operations, the company deployed Dynamics 365 Supply Chain Management, which includes an MRP function and AI to improve visibility across its global supply chain and to improve manufacturing productivity. To aid the quick, seamless deployment process, Bel Fuse worked with Flintfox, a Gold competency member of the Microsoft Partner Network. “Flintfox jumped in, understood what we wanted to accomplish, and helped us move forward on budget,” says Hasterlik. “Flintfox has been a fantastic partner and is still our partner of record.” A wide range of Bel Power Solutions employees now rely on the Finance and Supply Chain Management business applications. Users include staff in customer service, quality assurance, demand and product returns, manufacturing and supply chain ordering, accounts payable, accounts receivable, and engineering. “From decision makers to factory floor managers, everyone is working in Dynamics 365, staying connected and accessing valuable data,” says Stefan Naude, General Manager, Slovakia, at Bel Fuse. Reduced costs, disparate systems eliminated Bel Fuse accomplished its central goal—to reduce the high costs of its previous ERP system while bringing data together in one solution. The company built the capacity it needed without a lot of customizations, helping ensure that the solution would stay flexible in the future. “With Dynamics 365, we save nearly USD2 million per year in IT service and support fees compared to our previous, highly customized solution,” says Mark Hodkinson, Vice President of Finance for the Bel Power Solutions Group at Bel Fuse. Bel Fuse also reduced costs because it now has the tools to fulfill more of its own finance needs internally. For example, a Bel Fuse engineering and distribution site in Italy previously paid an outside firm to do its accounting. “It was easy to move the Italy site into Dynamics 365 and transfer all that work internally to our team in Slovakia,” says Hodkinson. “Now our own team manages the facility’s day-to-day finances even though they aren’t located in Italy. With a common system, we have better access to our own internal talent.” Increased visibility and agility With Dynamics 365, Bel Fuse gained a more global view of financial data and can perform more accurate forecasting. “I always view orders and revenue from a global perspective because the locations are all connected and have so many intercompany transactions,” says Hodkinson. “I rely on Dynamics 365 to help me make sense of complex financial histories to stay on top of complicated billing and payment processes at multiple sites.” With ERP data now centralized and easy to access in the cloud, Bel Fuse can respond with more agility to complex, changing circumstances. When employees in Italy, China, and other countries needed to work from home during the COVID-19 crisis, the company was able to effectively run remote finance and supply chain operations. “We kept all our finance functions moving forward even though we don’t have anyone physically in the office,” says Hodkinson. “We were impressed that our team was able to get everything done while working from home for the first time, and I think that speaks to how intuitive Dynamics 365 Finance was for our team.” As a mid-chain supplier, Bel Fuse is committed to continuing its operations on

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LS Retail is now LS Central & Trident is LS Central Gold Implementation Partner

Retail ERP Software / Trident Information Systems

LS Central is Centralized Software solution for Restaurants and food services industry, this is all in one complete suit to manage front office to back office operations, inventory, customer service, online food ordering, Trident as LS Central Implementation Partner offering Retail ERP implementation, Support & training

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Why Business Central – Migrating to Dynamics 365 Business Central

Business Central Implementation / Trident Information Systems

The launch of BC has posed this question to all the users of Navision as ERP what is the future? Should they upgrade or stay on the current version? Upgrading brings up thoughts of cost, pain, business disruption, and maybe even limited reward for all the effort. But it’s still something that one will have to evaluate as currently NAV solution might be still meeting the needs now, however eventually support for the version will end, there will be more challenges around integrating with other applications and systems as they advance, and one can fall behind the competition because they’re taking advantage of the latest technology has to offer. Stability, Performance and Security Data security is top-of-mind for most IT professionals. The Microsoft Cloud is synonymous with security and stability. With over 3,500 cyber-security professionals on staff, Microsoft is an industry leader when it comes to protecting, detecting, and responding to cyber threats. With so many IT experts in your corner, your IT staff can become more productive without having to worry about managing servers and ever-changing security regulations. Cost Effective Essentially, moving to the cloud is a financial shift that reallocates ERP spend from infrastructure, costly servers, and upgrades to licensing fees. In fact, transitioning from Dynamics NAV to Dynamics 365 is the final ‘upgrade’ you’ll ever have to pay for. Once you have implemented Dynamics 365, updates happen frequently, and at no cost, ensuring you’re always on the most recent version. Integrated Modern Platform Dynamics 365 Business Central features an intuitive look and feel that will help reduce training and ramp-up time for users because it’s easy to use and similar to other Microsoft solutions. Additionally, Business Central can be accessed anywhere, at any time – giving users the flexibility to work no matter where they are. The deep integration with the Business Central Cloud solution and O365 is the best starting point on your journey to consider the move from NAV to Business Central Cloud creating best work from Home Solution. Digital Transformation With Dynamics 365, businesses can easily embrace the benefits of Machine Learning and Artificial Intelligence to become more efficient and reduce manual processes. Machine Learning can help with equipment monitoring, spam filtering, ad targeting, image detection, forecasting, and much more. Microsoft’s Power Platform, made up of Power BI, Flow, and Power Apps, gives you better data that is more accurate and timely to help you make better business decisions.

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Reinvent business productivity with Microsoft Dynamics 365 and Microsoft Office 365

dynamics 365 business central / Trident Information Systems

Microsoft Dynamics 365 Business Central is an all-in-one business management solution that helps businesses manage financials, sales, service and operations easier and faster from day one. This e-book explores how the solution integrates with Office 365 to connect business processes and personal productivity like never before, bringing insight and efficiency to your daily tasks[/vc_column_text][/vc_column][/vc_row]

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Streamline ordering and communication with a connected Kitchen Display System (KDS)

Uncategorized / Trident Information Systems

Since LS One 2020 was released in July, the LS One team has been developing extra functionality to enhance the system. They have put special focus on extending the capabilities for restaurants and food service businesses. Trident is LS Retail Central Platinum Partner, offering ERP for Retail & Hospitality. The Kitchen Display System (KDS) is a digital order viewer that replaces paper tickets and printers in a restaurant kitchen. A KDS has become an essential component in a modern kitchen, as it helps organize and streamline work: No more stained, hard-to-read paper tickets: all orders are displayed on screens, clear and tidy. No need for servers to waste time running from the front to the kitchen and back: all communication between kitchen and front (orders, items, their preparation status) goes through your POS system. Items and orders are automatically routed and displayed at the proper food preparation stations. Items are shown on the screens by production order, so kitchen staff can start and complete preparation timely. Kitchen staff can bump dishes to different stations, or mark orders and items as ready. The Kitchen Display System and the POS are connected via a two-way communication system. Front-of-house staff can see the status of orders at the POS, and make sure all dishes are delivered to the guests at the right time. You can add screens and set up specific automations to follow your kitchen’s flow. In the past, to connect a KDS to LS One you needed to do your own integration. From this version of LS One onwards, you can use your LS One POS system with the LS Retail Kitchen Display System. The systems are connected out of the box, no extra work needed. Picture this: Your server takes the order at the POS. When they send the order to the kitchen, the items are automatically routed to the KDS in the correct kitchen station (for example, the grill station versus the sauté or dessert station), and displayed in the right order of production. When a guest asks “When is my dish coming?” front-of-house staff can check at the POS the status of the order, and update the table. Easy, quick, and professional. Sell groups of items easily with assembly items It’s now easier than ever before to sell multiple items at once – for example, as a gift basket. In LS One you can now create “assembly items” by combining different items into one. The options are endless: Set up deals (or meal deals, if you run a restaurant or café) Create hampers and gift baskets Make bills of materials Set up recipes, managing the ingredients as separate items Assemble supply kits Do you run a chain, and want to differentiate your offering across locations? You can vary the list of component items between locations, and easily substitute products or ingredients as needed. For example, your holiday hamper can include Gouda cheese, instead of brie, in some of your store locations. You can set a special price for the final item, or add up the prices of the items that compose it – your choice. If you want, you can also display the list of components on the POS receipt, on the printed receipt, and on kitchen orders – or you can hide it. The integration to SAP Business One ERP just keeps on getting better Since we introduced the out-of-the-box integration between LS One and ERP SAP Business One, more and more businesses have moved from other POS solutions to LS One. Using their valuable feedback, we have been working on the integration to make it even more immediate and seamless. You can now add a U.S. tax setup when you create a customer on the POS The login service layer is more intuitive and quicker We have added tax synchronization for specific localizations You can now easily connect to different versions of SAP Business One HANA More enhancements to come as the LS One team keeps on ironing out the wrinkles. Endlessly enhancing LS One We are continuously working on improving LS One in terms of functionality, speed and simplicity. Some highlights from this release: You can now add the company’s country information Discount calculations are way faster than before We have redesigned the “send to station” and “menu type selection” dialogs (restaurant-specific functionality) The kitchen printing/send to station functionality is now fast and seamless (restaurant-specific). You can find more enhancements and fixes in the release notes. And as usual, more improvements are ahead as the team keeps on working to make LS One the best POS in the industry. If you have any comments, suggestions, or any query for us, get in touch! or write at info@tridentinfo.com

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How Microsoft Business Central is Powerful & All in One Business Management Solution

Uncategorized / Trident Information Systems

Run your business anywhere with Microsoft Business Central Choose cloud or on-premises. Business Central runs where you need it, offering the same user experience no matter how you deploy. Take your business on the go.  The mobile version supports both cloud and on-premises users with a consistent experience across Windows, Android, and iOS devices. Remove language barriers. Business Central supports 25 languages to help increase your productivity. Store and transmit data across your systems. Help protect your data from unauthorized access with automatic Microsoft datacenter encryption Read more about Business Central Capabilities Manage your financials Make informed decisions using connected data from reports, charts, and Microsoft Power BI dashboards across finance and accounting, sales, purchasing, and inventory. The late payment prediction extension helps you reduce receivables. View charts and reports in real time through built-in reports, Excel, or Power BI. Use unlimited dimensions for your data to identify patterns and trends. Accelerate financial closing and reporting by using the integrated accounts receivable and payable capabilities. Streamline the process with approval workflows and Microsoft Power Automate integration. Track financial performance with custom general ledger (G/L) and account schedules reporting. Evaluate cost, revenue, or profit reporting in the cost accounting module. Learn more about financial management capabilities Optimize your supply chain Predict the best time to replenish stock using built-in intelligence. Use sales forecasts and expected stock-outs to automatically create purchase orders. Get a holistic view of your inventory, and use the same costing method or different methods for your inventory items. Freely move items between locations, and control the quantity on hand using cycling counting. Engage with your suppliers proactively and cost-effectively. Register potential suppliers, send inquiries, and convert the best offers to orders. Configure required approvers to help ensure compliance with internal and external policies. Use system-generated suggestions to replenish inventory based on actual and forecast demand and availability. Learn more about supply chain management capabilities Accelerate your sales process Prioritize leads based on revenue potential. Keep track of customer interactions and get guidance on the best upsell, cross-sell, and renewal opportunities throughout your sales cycle. Optimize revenue and address customers’ needs, with flexible pricing and discount structures for individual customers and customer groups. Keep an overview of agreements with sales order and blanket sales order processes. Quickly give customers details about prices, discounts, delivery dates, product availability, and fulfillment status. Address customer returns with sales return order management, including credit notes, repairs, or replacements. Learn more about sales management capabilities Deliver projects on time and under budget Create, manage, and track customer projects using timesheets and advanced job costing and reporting capabilities. Develop and modify budgets to ensure project profitability. Manage resource levels by planning capacity and sales. Track customer invoicing against planned or actual costs on orders and quotes. Make effective decisions using real-time insights on project status, profitability, and resource-usage metrics. Learn more about project management capabilities Run your warehouse efficiently Optimize your storage facilities by setting up bins and zones in Business Central to reflect the layout of your warehouse and its racks and shelves. Streamline receiving and storage by using a template to determine the best placement of items based on type, size, and bin capacity. Get recommendations on where to move items to optimize the space and the picking process. Speed up shipments and reduce friction caused by cross-docking. Use real-time data on every item’s zone, bin, and quantity to better fulfill your customers’ orders. [/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

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