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Pop-up Stores: An Excellent Medium to Grow Customer Engagements

Retail ERP Software / Trident Information Systems

Big retail brands like French fashion Sézane are including pop-up stores in their strategies. They understand the need to physically connect with customers. With the help of Software for Retail Shop, they can easily get insights into their customers and create strategies to connect with them on a physical level. This is what Sézane did. How did Sézane’s Pop-up Store Become a Hit? They attracted a massive crowd in Los Angeles and asked them to check out their new launches in a pop-up store called Residence. The store displayed Sezen’s stylish collection, along with other French brands such as Bien Aimé perfumes, Ysé Paris swimsuits, and a children’s collection made in collaboration with Bobo Choses. They also invited customers to special events like shirt embroidery and bag personalization workshops. The aim was to bring Paris’s retail store experience to the US market. For Sézane, it was a great opportunity to grab customers’ interest before establishing a permanent store. Pop-ups for eCommerce Stores and Future Eco-conscious Shops Pop-ups have also helped retailers to try out new locations. It is also benefiting online retail stores. With the help of Software for Retail Store, it gets easy for them to find the most suitable locations for their pop-ups. Many use the Best eCommerce Platform 2022: LS Central. Pop-up stores are a great medium for retailers with no physical store, to connect with customers physically and allow them to experience the touch and feel of the product. Another interesting use of pop-up stores includes trying out new items and generating a buzz. In the UK, Selfridges pop-up retail gave customers a vision of what future eco-conscious shops may look like. It displayed 3D printing robots and real-time tailoring and introduced a new ownership concept How to Use Pop-ups to Enhance Sales? At times when customers expect great experiences in-store, but with pop-ups it’s much easier. Moreover, you can attract more customers to visit your physical or online store. We have designed a few strategies to enhance your retail business with pop-ups: Boost Marketing and Brand Awareness In the era of unlimited content and social media scrolling, how can you stand out in the market? Pop-up stores are a great way to grab customers’ attention and generate excitement. Since they are only for a short time, customers go out of their way to visit these pop-ups. In a survey conducted by Business Insider Intelligence, more than 50% of retailers admitted they could increase their market visibility by 46%. Software for Retail Shop like LS Central helps track customer interactions and use it for further promotions. Finding New Partnerships Some retailers prefer to work solo, however, some unlikely partnerships in the market could get a massive advantage from the alliance. One such example is Taco Bell and T-Mobile. They created a pop-up store to draw more customers. Those who visited T-MoBell could get their hands on surprising goodies, free drinks, and limited-edition T-Mobile giveaways. This was just one example of a unique partnership. Such strategies allow one’s business to have a larger customer base and pull off campaigns that they would not be able to manage on their own. Software for Retail Shop also helped them organize these events. With customer insights, both partners could find a common area to set up the pop-up and offer interesting deals. Offer Innovative Customer Experience Pop-up stores are designed to be experimental, which means you do not have to stay behind confined brick-and-mortar walls. For instance, IKEA tried augmented reality at its pop-up store and encouraged visitors to create their personalized space using touchscreens. They incorporated storage, lighting, and furniture of their choice. They were thrilled to see their dream space coming to life in front of their eyes. Another innovative step was taken by adidas, who prompted sustainable shopping. They launched a one-day-only pop-up and encouraged alternative currency. They asked their visitors to buy a unique piece in exchange for their old clothes. They accepted clothes by their weight in exchange for a unique, one-of-a-kind, and upcycled piece. Test New Locations Using Software for Retail Shop Before committing to a location, you can try out different areas and see where the crowd shows the most interest. You can use Software for Retail Shop to track customer interactions and identify their interests. Also, you can use your previous interactions to find out customers from which area showed the most interest. This will help you shortlist the location you want to open your next pop-up store. A pop-up is a very cost-effective method to find and test an ideal location for your store. According to a report by Business Insider, 44% of respondents opened their pop-ups within $5,000. Pop-up stores are catching pace among SMBs too due to their low-cost investment, temporary nature, and interaction with a wider range of customers without setting a permanent base. They are ideal to increase customer engagement. Retailers must use Software for Retail Shop to track and optimize those interactions. LS Central is the best Retail ERP that offers CRM on the same platform. It has been rated as the Best eCommerce Platform 2022. If you are looking for a Retail ERP Implementation Partner, you can Contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner.

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Have an Online Retail Business? LS Central can Support You.

Retail ERP Software / Trident Information Systems

Online retail stores were already booming, and then COVID happened. It was disturbing for everyone, but online retailers saw it as an opportunity. According to Finara, Online shopping speeded increasing shoppers by 9.4% estimating more than 3.4 billion shoppers. This number is expected to grow up to 4.9 billion in 2025. With a sudden boom of customers, many online retailers did not have sufficient resources to cater to them. However, only those with ERP Software for eCommerce could manage them properly. With great opportunities come big challenges; customers have become more impatient than ever and expect exceptional services. They are now quicker to abandon a brand fueled by a single unpleasant experience. According to ZK Research, subjects have admitted to shifting their loyalty towards a brand over a bad experience. To compete in this ever-evolving world, you need great customer service, the right technology, and the required resources to thrive in the market. With LS Central ERP Software for eCommerce, you can get all the tools and functionalities you need to balance your business operations and customers at the same time. LS Central is a unified ERP and CRM. Being an extension to Microsoft Business Central, it is hosted by and on Microsoft Azure. Hence, you get all the world-class benefits that Microsoft offers. This is How LS Central ERP Software for eCommerce Supports Your Online Retail Business Provides a Single Vision of Truth As a comprehensive Retail ERP Software, LS Central takes care of every aspect of your online business, including bookings, offers and promotions, sales, inventory, and ERP. Retail Point of Sale Systems provides consolidated data from all these crucial areas in one location. The system handles everything automatically; you don’t need to click anywhere to transfer data from the eCommerce side to the ERP or import any files. Meets Specific Industry Requirements LS Central Store Management Software meets your demands whether you offer jewelry, garden plants, pet supplies, or fine chocolates. This ERP Software for eCommerce is specifically designed to meet the demands and difficulties faced by the many sub-sectors of retail and eCommerce like fashion, electronics, groceries, pharmacy, and any combination of these. You may take advantage of industry best practices and more effectively compete in a difficult market thanks to this embedded domain experience. Meets Customer Expectations Delivering a consistent experience over all of your digital platforms is possible with LS Central Retail Software Solution. Customers may purchase things to be delivered (or picked up in-store if you also operate, or plan to operate, retail locations), view tailored suggestions, exclusive offers, and promotions based on their unique buying histories, and check real-time stock availability on your eCommerce website. Additionally, because everything is interconnected, the data displayed on your website is always accurate and consistent across all touchpoints (such as your stores or other apps). Therefore, you won’t risk upsetting clients by offering them a product that is already sold out. Helps Making More Data-Driven Decisions Many clients that switched to LS Central ERP Software for eCommerce previously operated their businesses using a variety of smaller, independent software solutions. This compartmentalized architecture caused blind spots and eventually led to bad business decisions. To circumvent this and obtain a comprehensive understanding of the customer experience, you must develop a single data set that includes all information from the contact center, sales data, website data, marketing data, etc. that interacts with the consumer. Helps Cost Cutting and Maximizing Revenue You can save the administrative and training expenses associated with employing various software solutions when all the data you want about your online business is in one location. Additionally, ERP Software for eCommerce provides you with a clear, real-time picture of your inventory demand, assisting you in reducing surplus stock and the associated expenses. Not only that but real-time, enterprise-wide access to your sales and customers also enables you to improve your pricing strategy to increase your share of the customer’s disposable income. LS Central is one of the most renowned ERP Software for eCommerce in the world and supports various enterprises. If you are looking forward to implementing it, you must choose a reliable partner. Trident Information Systems is a Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Implementation Partner. After spending more than two decades in the service field we have acquired a solid track of accomplishments, 170+ technical resources, and various awards addressing the milestones we achieved. For further information or a demonstration, Contact Us.

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This is How adidas Maintained its Status as a World Class Brand with LS Retail

Retail ERP Software / Trident Information Systems

Founded in 1949 by Adolf Dassler, this German multinational corporation has become the largest sportswear manufacturer in Europe and the second largest in the entire world. It is also the holding company for the adidas Group, which holds around an 8% stake in the football club Bayern Munchen and Runtastic, an Australian fitness technology company. As the business expanded even further, they realized the incapabilities of their current Retail Management Software and browsed through other options. Eventually, they decided to employ LS Retail, a unified Retail Software Solution. There was a sense of familiarity between both i.e., LS Retail and Adidas. Both have been reinventing the shopping experience for multiple decades. Both companies share a matching perspective of the future of retail, one where technological change will massively impact customer services. Today, adidas implements LS Retail solutions in about 1400 stores and 4800 POS (point of sale) across the world. What Drove adidas to Choose LS Retail? Adidas couldn’t agree more with LS Retail’s Omni channel approach. This Retail Software Solution is working day and night to boost personalization and mobility. From customized product recommendations with AI technology to stock management via handhelds. Adidas can offer a world-class shopping experience because LS Retail works in the background day and night, meeting all their needs. It helped adidas accomplish its goals and optimize its operations with the following advancements: Consistent System Enhancement: This Retail ERP Software allows multiple releases every year. Up to-the-Mark Efficiency: Easy basic staff training with self-explanatory menus. Understanding of Deep Process: LS Retail IT team assisted them to understand the business environment. Release Prioritization: This Retail Business Management Software prioritizes releases from a global retail POV. Massive Customizations: They availed themselves of high-level customizations. High Flexibility: With this Retail Execution Software, adidas could quickly and easily meet market changes and requirements. High-end Support: With the LS Retail team, they experienced open, honest, and fact-based discussions which helped achieve faster results. The Ultimate Benefits of LS Retail Management Software? Thanks to LS Retail Software Solution, today, Adidas can manage its business more efficiently and provide better customer services with the help of: Auto-replenishment Capabilities: what was once a manual process is now automated. E-commerce Integration: Customers can go to the official website of adidas to check the available items in-store. Real-time Inventory Check: In-store employees can easily check available stock in real-time using handheld devices. Stockroom Requests: Staff can easily use the inventory app with this Retail Management Software on mobile POS and share item orders to the list. The order is then picked up by a different staff member and the item is taken to the shop floor, to their customers. Training Mode: Adidas did not have to worry much about training their staff as shifting between training and normal mode on the POS was pretty easy and allowed them to train their staff effortlessly throughout daily operations. Effective Compliance: Adidas could apply different customizations to comply with fiscal, legal, and local necessities. For example: creating certain invoices they knew they would need to show to the local authorities. Senior product owner Nabila Rahim says that the company looks forward to unlocking new opportunities such as LS Electronic Fund Transfer (EFT) Software Solution – LS Pay. She also said that they were focusing on eCommerce, but they need to make sure their customers have a seamless retail journey as well. Adidas aspires to establish standardization and harmonization. Speeding up development is the immediate value they focus on. They are rest assured that whatever sudden change hits the market: be it a pandemic, or whatever else, they believe they will quickly adapt to the changes. Nabila Rahim is very happy with the outcome of this collaboration. If you wish to implement this Retail Management Software, you must look for a promising partner. Trident Information Systems is a Gold Microsoft Dynamics 365 Partner and Diamond LS Retail Implement Partner. With a robust record of accomplishment for over 22 years, we have managed to gain big brands as our most loyal clients. We are based in India, Africa, UAE, and the Middle east. For further information or a demonstration, you can contact us.

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Keep These Things in Mind Before Starting an Online Store.

Retail ERP Software / Trident Information Systems

The online shopping trend changed drastically in the year 2020. In the one hand, where overall retail sales failed, eCommerce sales grew by 28%. Those who still have little or no online presence must consider having one. ERP Software for eCommerce can help you with it. Retail Management Software like LS Retail provides a set of tools and functionalities you will need to run a successful eCommerce business. In addition, online retailers have to keep a few things in mind when they plan or structure their online stores. It is not enough to just have an online presence. The retailer must be aware of the trends restructuring the industry. Other factors will make or break your eCommerce business. Online stores indeed enjoyed a boost in sales but there are struggles nobody talks about: Inability to identify trends. Irrelevant product suggestions to customers. Failure in upselling and cross-selling. Lack of visibility on inventory. Delivery issues. Purchase and return disturbances. Irrelevant offers Lack of customer interaction tracking. Disparate systems add to complexities. Before commencing an online business, retailers must get technology that complements their needs. LS Retail ERP Software for eCommerce helps manage every eCommerce-oriented activity on the same platform and delivers benefits attached to it. Additionally, we have gathered a few things that retailers must keep in mind before commencing an online business. A Hassle-Free Customer Experience with ERP Software for eCommerce Customer expectations from these online platforms are structured by the smooth and customized experiences that leading eCommerce markets provide. Asos, JD.com, and Farfetch are among the top digital stores. They have already set high standards but the one that is worth reaching is that more than 80% of customers state that they will pay more for excellent customer service. Several studies have found that customers impulsively purchase another item when they have a more personalized experience. However, failing to do so will have some serious repercussions. Online stores may start losing customers if they fail to compete with other eCommerce businesses in terms of customer services. Therefore, robust CRM in Retail is imperative. Allow seamless shopping experience across all the channels Research by Google states that more than 95% of Americans switch their mobiles with their computers in one day. Hence, buyers may commence shopping from their desktops and end up paying from their cell phones. Some shoppers may start searching for products online and purchase them from the shop. To keep up with the dynamic customer demands, eCommerce retailers need ERP Software for eCommerce. LS Retail Software Solution encourages omnichannel services. HBR reports that during the pandemic about three out of four customers who tried BOPIS, curbside pickup, or delivery state that they want to continue to experience these services even after the pandemic ends. Thus, it is imperative for retailers to connect their online and offline platforms in terms of prices, items, customer profiles, offers, and carts. Respond to Market Shifts by Using Flexible Pricing and Promotions In the past few months, we have witnessed how market conditions and customer preferences can shift overnight. According to a study by McKinsey, shoppers have become more promotion conscious and always have an eye on the best deals available. Therefore, the retailers must frequently re-evaluate their assortment and category vision, and test the latest product spanning, also the fresh mechanics of promotions. A CRM for eCommerce will provide the necessary insights to react fast to a suddenly changing market environment. Retailers can track consumer demand change and reprioritize their portfolios accordingly. Reward Customer Loyalty There are good reasons to reward customer loyalty. According to a study from Invesp, it is harder to attract new customers than to retain existing buyers. Hence, it makes sense to treat VIP customers as kings. As said by StiboSystems, 75% of the customers are willing to purchase twice from the same brand after receiving an incentive. Encouraging frequent purchases is one of the reasons but not the sole reason. ERP Software for eCommerce supports loyalty schemes that help you to extract customer data and understand their spending habits and preferences. Personalized Experience for Each Customer Apart from calculating your success, you can use data to deliver precision marketing. For instance, you can identify the customers who were once your regular buyers but now have not bought anything in the past six months. You can send them coupons and discount vouchers to entice them to return. You can also use ERP Software for eCommerce to create campaigns to increase cross-selling. You can see how many buyers are purchasing suits but not shoes. Group them and create a campaign encouraging them to try different product lines. If you are looking forward to implementing LS Retail ERP Software for eCommerce, you can Contact Trident Information Systems, a Gold Microsoft Dynamics 365 and Diamond LS Retail implementation partner.

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This One Solution is Enough to End all Your Cyber Security Concerns!

Retail ERP Software / Trident Information Systems

In the previous year, a large UK supermarket experienced a security breach that kept mobile apps and websites down for two days. Due to the incapability of their Retail Software Solution, the business had to turn down deliveries and order processing which not only caused financial losses but also threw them in front of furious and frustrated customers. A piled-up complaint list waited ahead for them on the third day. Therefore, this majorly impacted the processing and goodwill of the company. Furthermore, being stressed about your security all the time hampers your business potential; you may not even make sensible decisions. You need to focus on other important aspects too such as managing your staff and helping customers at the store. Taking necessary breaks in between is a booster, but what is the point when you can’t even relax? Cyber security has become one of the major concerns today. Retail businesses especially are at substantial risk because breachers lurk for customer information such as credit card details, customer login credentials, and the list goes on. The security breach comes at an inflated cost; you may end up losing customers’ trust, and sometimes you may also become obligated for a penalty. As soon as retail business shifts to the cloud approach, they become vulnerable to such attacks instantly. However, being on the cloud is also necessary to stay intact in the competition, so what to do? Being on the cloud can attract unwanted attention, but there are solutions to it. Opting for high-end cyber security providing services that support retail businesses such as Microsoft Azure Services can provide bank-level security. According to the corporate vice president of Microsoft Azure and Security, Julia White, a few years ago customers refused to shift to the cloud due to security concerns, but now they wish for this because of security concerns. This blog further elaborates on how retailers can ensure end-to-end security by bringing Retail Software Solution to the Cloud, and which is the most viable option that’s ruling the industry. Invest in Retail Software Solution with a Secure Cloud Infrastructure If you are using a Software for Retail Shop hosted on a cloud that is incapable of tackling modern security breachers, you should make a quick shift. The security of any IT infrastructure is dependent on the cloud they are hosting on. Many businesses prefer to host their Retail Software Solution on servers physically located on their premises. But little do they realize that they do not have enough funds and knowledge to beat the ever-evolving security threats. Cloud business models provide round-the-clock security monitoring, and they also have enough resources to handle cyber security more than the user. Microsoft spends over USD1 billion on cyber security each year which makes them one of the ruling brands in the market. They thwart 1.5 billion overwhelming attempts in a day to make their system dexterously capable of beating 24/7 evolving cyber threats. Improve Business Visibility Having your business visibility improved gives you a better sense of security as you can then monitor every aspect of your business and spot potential threats. With Retail ERP Software such as LS Central, you can get a 360-degree view of your business in real-time. Furthermore, it has Power BI, which delivers actionable insightful dashboards. Therefore, you can immediately notice any abnormality happening around you and take necessary actions. Make Sure You Are on The Latest IT Version Running an outdated IT version is useless because hackers are getting smarter every day, you need to keep your IT version up to date. Retailers running their business on-premises struggle with updating their system as it is time-consuming and demands costs. However, with a cloud business model like Microsoft Azure, you are always on the latest version. Microsoft updates your entire Retail Software Solution without disrupting the process every other day and launches two updates twice a year for which the user is notified in advance. Furthermore, according to Gartner, public cloud workloads will face about 60% fewer security incidents than those in traditional data centers. Therefore, whether you are a small or a large retail enterprise, moving to the cloud can be your best decision in cyber security matters. Choose the Industry Leading Intelligence Retailers can tap into a wealth of threat security intelligence with Cloud. With the shared knowledge, not only can they prepare themselves for the possible threats, but also let them create tools to tackle the issue better for all. No matter how advanced a Retail Software Solution you use, you need to back it up with a secured cloud model. LS Central is rated as one of the best Retail Software Solution in the industry and is indeed leading it. Being hosted on Azure Cloud, it becomes entitled to automatic updates, the latest versions, high-end security, and a massive team of IT professionals having their back. If you are looking for LS Central Implementation, you can contact Trident Information Systems, a Gold Microsoft Dynamics 365 Partner, and LS Retail Diamond Partner. Contact Us for further information or a demonstration.

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Maximize Your Retail Sales with Accurate Weather Forecasting

Retail ERP Software / Trident Information Systems

Climate change is impacting us all. Retailers are no exception. With this rapid change in the weather, many retailers have faced severe impacts on their businesses and need a suitable Retail Software Solution. For instance, not too long ago, in a warmer than usual winter, the US market for warm clothes lost nearly $180 million in sales. Nobody expected a warmer climate even though it was forecasted earlier. The problem lay in their planning mechanism. They ordered inventory according to their usual pattern. They did not have a reliable software system. However, these mistakes can now be avoided with accurate atmosphere mapping and a Retail Software Solution that aids you with all the tools required for inventory planning considering numerous factors impacting the demand. You can easily shift from being reactive and acting late to forecasting weather events and getting ready for their impact. As soon as you get the relevant information on your sales, you can match them with the weather forecast with your historical data to plan your replenishment. All in all, you can now get hyper-localized weather forecasts in a Retail ERP Solution to modify your planning, staffing, marketing, and merchandising for each store. With IBM and the weather company’s high-resolution weather model, you can get hourly updates to instantly predict the progress of weather events such as heavy rains small-scale anywhere on earth. Read this blog further to find out how you can maximize your retail sales with the help of a Retail Software Solution. Staff with Utmost Cost Efficiency Using Retail Software Solution You can make better staffing decisions if you already know the weather in advance. For instance, you may want to have three extra staff to serve customers at your store on a sunny winter day, because most people are more likely to visit a store than a mall. Or you may want to have someone at the door on a stormy and snowy day to clean and dry it. When the weather is bad, there is usually a high demand for pick-up services, so you may want to ensure you have enough people at work to provide a smooth delivery service. These staffing decisions are intuitive, but a human intuition is more likely to fail as compared to a machine. Retail managers, despite being busy all day, can take some time to look at weather forecasts and decide how many staff members they need throughout the week. With a Retail ERP with an effective staff management system, you can make cost-effective staffing decisions. Enhance Merchandising You can order the right quantity of items with a Retail Software Solution forecasting weather. For instance, if the spring is warmer than usual, you may want to display barbecues, mosquito repellents, and shorts earlier. See if the temperatures are going down or up? If so, do not forget to keep a fat stock of flu and cold medicines, and don’t move warm socks just yet. An effective way to understand how you can optimize your merchandise is to pay attention to your customer’s basket mix. You may find counter-intuitive correlations. Take Wal-Mart for example, they noticed that ice cream sales do not increase until the weather reaches 25°C (77°F). They further observed that families bought smaller packs during economic downturns, but as soon as the situation got normal, they hopped back on large packages. All these analyses were possible due to Big Data. A Retail Software Solution like LS Retail comes with Power BI (Business Intelligence technology) which collects data from different touchpoints and provides insightful and actionable reports. Get More Effective Marketing Have you ever thought of any marketing strategy based on the weather? Hotel Chain Red Roof did, and it even gave them a business boost of 10% in one year! All they did was use basic weather knowledge to their advantage. They availed themselves of free flight cancellation information. Red Roof ran on an algorithm that considered multiple variables such as travel conditions, and cancellation rates by airports and airlines. They sent targeted mobile ads to stranded travelers, with a link attached to book a nearby hotel in just one click. Get Prepared for Massive Weather Events As extreme weather events are on the rise globally, you need to think of more than just storing canned food and torches. Weather events like floods, droughts, and storms can lead to massive retail destruction while hampering delivery flow, staff planning, and replenishment issues. Store Management Software can help you deal with such event hits. For instance, a Retail Software Solution can be used with geospatial data to locate an alternative vendor whenever needed, mitigate business risks, and re-route deliveries. You can use big data information like weather forecasting for a hundred causes. Use it for optimum staffing, marketing, replenishment, and tackling weather events. With a suitable Retail Software Solution, you can anticipate market conditions and customer demands. Azure Cloud hosted LS Retail combines big data analytics, innovation, omnichannel strategies, and more. If you are looking for an LS Retail implementation Partner, Contact Trident Information Systems. Get yourself a Gold Dynamics 365 Partner and Diamond LS Retail implementation Partner at your service. Our dedicated team is there to serve you at any moment.

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Be the Fittest with Modularity in This Chaotic Retail Market

Retail ERP Software / Trident Information Systems

You probably would have realized that stores are closing, and it all started about a decade ago, However, COVID 19 made it even worse. In fact, according to Forbes, ‘we are witnessing a retail apocalypse.’ By the end of the year 2020, more than 15,000 stores closed, which is the highest compared to the year 2019. However, those who were running unified Software for Retail Shop not only survived relatively easily but also were way ahead in the industry. With a faster than expected development in digitalization, customers expect more convenience. Retailers have to find a foolproof solution to keep up with their customer service quality. For instance, ERP Software for Retailers is becoming a more fascinating choice these days. Drawn to its benefits like more profit, ease in daily operations, and happy customers, retailers are more inclined towards the idea of a modular approach. One of the finest examples includes LS Retail. With Power BI Embedded features for accurate demand forecast, AI-driven qualities for easier operation, and Microsoft Azure Cloud security for data theft prevention and data backup, LS Retail has become one of the most renowned Retail Management ERP Software across the globe. A New Beginning for Retailers To give a clearer picture, the pandemic alone can’t be blamed for the closing of brick-and-mortar stores. It all started a few years back when the consumer’s pattern began to shift even faster. They started showing more interest in purchasing items online instead of going to a physical store. Pandemic simply accelerated the process. Does it mean the stores were to end the way we believe today? Probably not. However, one constant thing is that the customers are shifting their preferences and are expected to do the same even in the future. All these things indicate that a new era of retailers is dawning. Software for Retail Shop will be prominent, and ERP Software for eCommerce will prevail. Flexibility for Retail Success with Software for Retail Shop You need a great deal of flexibility to run a successful retail business. You need to adapt to changing consumer needs, spending patterns, and journey whether online or offline. Flexibility in inventory, store locations, and store layouts is also a must. You must also have enough flexibility with the opening and closing hours of your store, as well as the level of self-service you can offer for different consumer groups. Have a Software for Retail Shop to support enough flexibility to your offline or online store. With Retail Software like LS Central, flexibility comes in handy. It can handle your online and offline store altogether. Provides an excellent omnichannel experience to the customer and allows them to place an order from multiple mediums. The POS Software connected to it is more than Retail Billing Software. It can extract customer data from different touch points via Power BI capabilities and turn them into insightful and actionable reports. This Retail ERP Solution is way more flexible than you can imagine. Modularity with Evolution You can get the most out of our store evolution approach which covers in-store flexibility. It is achieved via modularity, and we make sure that your consumers’ journey is optimized and right sized for every environment. To accomplish it, best-of-breed technology is used which scales and upgrades with your business to exude the maximum benefits at the least cost of ownership. With our Software for Retail Shop, you can combine different robust tools to support the needs and wants of todays and tomorrow’s consumers. With exceptionally flexible technology it is possible to extend or even change the components and avoid useless investments. Be the Fittest with Modularity and Survive Do you know what the future holds? Neither do we. However, incorporating flexibility into your in-store can be your key to success. With unified Store Management Software. If you too want to upgrade your store with flexible infrastructure options like self-checkout, in-store ordering through kiosks, self-scanning through mobile and so on, then a modular solution like LS Central will lead your way. In a nutshell, with modularity, you can get your much-needed flexibility, agility, and advanced support that lets you at ease even when there are sudden changes. In this retail evolution, you have to be the fittest to survive, and it is easier with a unified Software for Retail Shop like LS Central. If you are looking for an implementation partner, you can contact Trident Information Systems, which is a Gold Microsoft Dynamics 365 Partner, and Diamond LS Retail Implementation Partner. You can have excellent services via our team of experts 24/7. Contact us for a free demonstration now.

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This is How LS Central Supports Your Online Retail Business

Retail ERP Software / Trident

When people could not get out of their houses to shop, online retail platforms fulfilled their needs. Many used ERP Software for Retailers to polish their services and provide seamless customer services. As per data from Finaria, there has been an increase of 9.5% year on year among eCommerce users throughout the globe. Therefore, online shoppers now exceed 3.4 billion and are further expected to reach 4.9 billion by 2025. While a boost in traffic lays a path for new opportunities for your online retails, it comes up with challenges as well. According to a study by Shopify, eCommerce competition has reached record levels – powered by legacy wholesalers, product categories, and global retail giants. It shared customer acquisition costs. Having customers with grand expectations and little patience for retailers who are disappointed to deliver the expected services. According to ZX Research, in the past three years, nearly two-thirds of customers confessed to shifting loyalties to a brand after one bad experience. ERP Software for eCommerce like LS Retail provides a robust platform that supports all the tools you need to provide the best customer service. For Instance, Power BI extracts data from multiple touchpoints and creates insightful and actionable reports. To beat the competition in this ever-evolving world, you need to use suitable products, great customer services, and the right technology platform. LS Retail ERP Software for Retailers is a unified platform that is built on Microsoft Dynamics 365 Business Central for retailers who operate brick-and-mortar stores. Not a lot of them know that online retailers can leverage this technology. How ERP Software for Retailers Strengthen Your Ecommerce Business Holistically? LS Retail is one of the most renowned retail management software so far. LS Central is an extension to Dynamics 365 Business Central and offers a unified platform to manage ERP and CRM (Customer Relationship Manager) on the same platform. It is ideal for a retail business that runs on a Brick-and-mortar structure and an online platform as well. Given below are some of the factors that contribute to upgrading and streaming your overall retail business. Get a Single Vision of Truth Since LS Central is a unified commerce solution, it covers your entire retail business from the back to the front office. From ERP to financials, to sales, to POS (point of sale), to inventory, to offers and promos, everything is managed by this ERP Software for Retailers. be it online or offline, it extracts and stores information on a single source so you can get all the information using the same platform. It cuts your time on finding the necessary data and delivers what you need in just a few clicks. Allowing a single point of access to a single version of truth enables automatic data transfer from your eCommerce site to your ERP. You have nothing to do, use this opportunity to strengthen your KPIs (Key Performance Indicators). An entrepreneur in Central America called José Escobar was looking for a Retail ERP Software to manage his new online grocery store. After extensive research and product demos, he ended up choosing LS Retail for his online business. Its flexible services coupled with agile tools intrigued him. A Microsoft Dynamics 365 Partner also verified its credibility. Fulfills Specified Industry Requirements Whatever you sell, be it pet products, chocolates, garments, grocery, or a blend of any, this ERP Software for Retailers is designed to fit retailers’ needs of whatever platform they prefer; online, offline, or a blend. This ERP Software For Retail Industry even covers the needs and challenges of the sub-head of the retail industry and helps the user to tap into the best industrial practices and compete with marketplace challenges better. Its flexibility and agility are what attract business people across the world. People with different retail business backgrounds prefer LS Retail. Its platform-as-a-service facilitates app-building easily even for those who do not belong to a technical background. Meets Dynamic Customer Demands LS Central ensures consistent customer service across all your digital channels. Customers surfing on your eCommerce website can track real-time available stocks and check their updated prices. Therefore, they will not try to order out-of-stock items. Since everything is connected, they can have consistent information on all the websites, promotions, product recommendations, coupons, and other offers. This ERP Software for Retailers using Power BI understands customer behavior by tracking their purchase history and spending pattern. It then creates insightful in-depth reports which are used in creating loyalty programs. Eradicates Data Silos and Aids Better Business Decisions Customers who shifted to LS Central are those who have previously experienced working on siloed systems where a multitude of different software was used. This structure fostered blind spots and led to poor business decisions. In order to get a full-fledged view of the business, you must create a centralized data set that comprises sales information, contact center, website data, marketing details, and other things that customers can access. It is a vast effort that demands heavy investments; a slight breakage in any system may cause data loss. This commonly occurs during updating one of the systems. However, this is not the case with LS Central, where you can get a unified view of the entire business with no extra effort. This ERP Software for Retailers covers your entire business in one place. Delivering a bigger picture of your business, it detects strengths, weaknesses, challenges, and opportunities so you can make better business decisions. Cuts Costs and Maximizes Revenue As soon as you put your entire information on one server, you cut administration and training costs that come from using multiple software solutions. A unified software ensures a transparent and current view of your inventory requirements. Hence, you avoid overstocking and understocking. Moreover, having real-time, enterprise-wide visibility in your sales and customer support optimum price strategies so you could get a bigger share of the customer’s wallet. LS Central is one of the most renowned cloud-based ERP Software for Retailers. Supported by Azure this software ensures the maximum

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Engage More Customers on your eCommerce platform

Retail ERP Software / Trident

An eCommerce store is a digital retail store, and according to certain studies, it will claim around 17% of the industry by the end of 2022. This spontaneous growth, however, it has given rise to e-commerce challenges. An ERP Software for eCommerce can help aid challenges such as: Inability to systematically capture data and apply it innovatively. Difficulty in fulfilling the ever-evolving customer demands. Tough time integrating the current system with modern technology Limited personalization options are left for the customer. Cut-throat competition makes it hard to attract more customers. Data security and malware threats are of key concern. Lack of data backup can bring you to square one. An eCommerce platform is way more convenient than a brick-and-mortar store. Customers can see the product availability and personalized recommendations. This Retail Cloud ERP Software integrated all the channels and centralized the control. How ERP Software for eCommerce Helps Attracting More Customers to your eCommerce Platform? Attracting customers to an eCommerce platform is not as easy as it sounds. Both Old and new eCommerce are aware that bringing traffic to an online store needs more effort than just creating and advertising it. ERP Software for eCommerce coupled with certain strategies can help you achieve your desired traffic. Omnichannel Strategies Omnichannel retailing allows a seamless shopping experience throughout all channels. It boosts eCommerce sales with its capacity to sell on multiple platforms with your eCommerce products and inventories. Customized Recommendations This CRM for eCommerce uses Power BI (Business Intelligence). It extracts customer details from all the touchpoints. Later turns them into insightful and actionable reports. This data helps generate customized recommendations. It helps generate a personalized list of items the customer might be interested in purchasing. Eventually, boosting customer engagement, cross-selling, and upselling. Deals and Offers By tracking customer details with insightful reports generated by D365 for Retail, eCommerce retailers can segregate according to their searches and recommend suitable deals and offers on certain products. Otherwise, they can also create individual offers for their customers. VIP customers can get exclusive discounts. Easy Return or Exchange Policy To maintain customer engagement on your eCommerce website, the key aspect is building trust. If your customers are not confident enough before buying your product, you are losing prospects. Assure your customers they can return or exchange a product if they are not satisfied with the delivery. This option secures their interest, and they feel more confident purchasing from you, knowing they will not lose their money. Live Chat Support Allowing a live chat option to your customers when your customer support for a quick resolution can make an enormous difference in your customer base. Losing track of product data can worry them. It can even drive them to shift to your competition. This ERP Software for eCommerce enables a live chat option where customers can connect with one of your representatives and resolve their queries. Having someone to talk to inform them regarding their order makes them feel secure. Product Tracking Let your customers track their products. Inform them when it is dispatched, where it is right now, and approximately when it will reach their doorsteps. Empower them to access their product’s current location. Missing this very feature can cause a massive decline in your eCommerce platform customer base. How does LS Central for Retail Support your eCommerce? LS Central for Retail is a solution for retailers enabling the same software solution you currently use to manage the rest of your retail business. You can optimize omnichannel and simplify your business. Additionally, you also empower your customers to choose when, where, and how they want to shop. Data Maintenance in a Centralized Source This is a centralized commerce approach, where all your business data: from prices to inventory availability, is maintained in a sole source, the ERP Software for eCommerce. You can extract real-time updated data from all the touchpoints without having to click anywhere else; the system takes charge. Without any extra effort, you can show consistent and updated data on your website. A Pre-set Integration of Your eCommerce Site LS Central has partnered with some of the best-known global eCommerce platform providers. It offers a unique integration between LS Central, Avensia storefront, Magento, and Dynamics web. The ERP Software for eCommerce does the demanding work for you so you could focus on other activities adding to your business upliftment. Consistent Shopping Experience Throughout all the Channels With D365 for Retail, you can empower your customers to decide when, where, and how they want to receive their order. With ERP Software for eCommerce, you have all your channels synchronized; you can centrally manage them. Trident Information Systems is a Gold LS Retail and Microsoft Dynamics 365 Partner. We have been serving different industries for more than two decades. If you need an LS Retail or Microsoft Dynamics 365 implementation, contact us.

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How Can Retailers Balance Pricing Amid Ukraine-Russia War?

Retail ERP Software / Trident

Global supply chain strains and increasing inflation remain one of the top concerns of global retailers as they navigate the after-holiday sales season. However, Russia’s invasion of Ukraine has made its way to the list. The only way out is to allow digitalization into your business such as LS Retail ERP. Various retailers have suspended operations in Russia, either due to corporate condemnation of the war or because of the impact of sanctions against logistics. Some ventures like Victoria’s Secret, are signing about the uncertainty this war creates. It can put pressure on the business in the first quarter and probably beyond. An analyst with Gordon Haskett, Chuck Grom said, its duration is the major concern of the crisis. “You have to think the longer it goes the more problematic it gets.” In an interview with economic times, PTI, Chakraborty says, high-frequency information states that in various nations, inflation has crossed the expected rates. There are more supply chain disruptions and greater volatility in financial markets. Retailers need a way out of this distress. They desperately require digitization in their businesses. LS Retail ERP tremendously helps balance pricing, especially amid the Russia-Ukraine Crisis. It reduces the cost of inventory management, saves your business from loss and fraud, enhances supplier and vendor performance, boosts staff functions, and improves customer services tremendously. How can LS Retail ERP Ease Business Disruptions and Uncertainty Amid the War? LS Retail ERP covers all the areas which can help balance pricing during the war. It forecasts demands and upcoming challenges while ensuring enough time to think of a tackling strategy. Given below are some of the benefits firms can avail themselves of globally. Demand Forecasting On one hand, where businesses are trying to lure customers back into their business as people are getting immune, a Pittsburgh-based apparel retailer American Eagle Outfitters said the outlook on the war could not define the definite fiscal impact this war will lead to the customers. Under so many uncertainties, retailers fail to forecast demand accurately. Hence, they make mistakes and end up overstocking and understocking. Embedded with Power BI tools, LS Retail extracts data from different touchpoints, brings it into the data center, filters them, and creates actionable reports forecasting demands and potential challenges. Demand forecasting becomes easier and more accurate, leading to balanced pricing throughout the market. This powerful AI-driven demand planning decreases inventory costs and out-of-stock planning errors. LS Central can be enhanced using LS Forecast, an Azure cloud-driven predictive suite leveraging the advanced algorithms of Microsoft Cortana Intelligence. Financial Management The world’s largest food group, with well-known brands such as Nestle coffee and KitKat chocolate, has successfully passed on higher costs to their customers. They claim they stepped up pricing in a responsible manner and witnessed sustained customer demands. Followed by increasing inflation, which further requires mitigating and pricing action over the year. Furthermore, American Eagle Outfitters’ Chief Financial Officer Michael Mathias said at an earning’s conference that the retailers are aware of numerous factors currently impacting the economy: increasing inflation. American Eagle has begun to lap a period during which stimulus was issued to several consumers and followed supply chain disruptions in the global supply chain. With this ERP Software for Retailers, you can access LS Retail POS, eCommerce, and inventory on the same system. Therefore, synchronizing your costs and revenues across all the channels. You can access the needed information anytime, filter, analyze and view your data and run the report of your choice. The robust financial management ensures you stay agile in all situations. Stock Replenishments Retailers are trying to guess customer demands in a yet unpredictable period and keep their shelves stocked without ordering a lot of merchandise. Further leading to unfavorable repercussions. LS Retail ERP, being an efficient Supply Chain Management Software, manages your stock seamlessly, and manages stock-outs, with a blend of automated replenishment features. Stock replenishment is one of the critical processes in a retail supply chain / (and has become the most effective aspect for balancing prices in this chaos). A robust inventory replenishment software can help you purchase an exact number of stocks while distributing them optimally. This Retail Cloud ERP Solution involves a sophisticated suite of supply chain and replenishment tools. EPOS and Mobile POS Retailers must not compromise on the quality of services their customers deserve amid the supply chain strain. LS Retail ERP provides an integrated POS solution that your employees can use to see product details and other relevant information. They can assist their customers in finding the product of their choice and make the whole experience seamless. It will still work even with a patchy internet connection. Hence, you can continue with your business and sell products even on the offline mode. Robust Planning LS Retail ERP allows you to build your strategies based on reliable insights and reports while allowing the decision-makers to make successful and robust survival and growth strategies. Having all the channels, businesses and industries integrated, the user can easily track their stock and supply chain across the channel. Understanding customer demands and needs using AI technology can provide a competitive edge. Furthermore, configuring the system to comply with each region’s legal and fiscal requirements becomes a lot easier. Especially in this situation where different laws are imposed during the war. The Russia-Ukraine war has shaken the entire world. It has impacted retailers globally. Some countries have witnessed a harsher backlash than what was expected. The only way out in this situation is to implement digitization into your business. LS Retail ERP is Microsoft Azure Cloud-driven software that provides ERP and CRM (Customer Relationship Manager) on the same platform. This unified platform is especially needed to streamline complexities in this already complicated area. More automation will only boost your employee productivity. If you are Looking for an LS Retail ERP implementation partner, you can connect with us anytime. Trident Information Systems is a Diamond LS Retail Partner and Gold Microsoft Dynamics 365 Implementation Partner.

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