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Why Retail CEOs Need A Unified Commerce Solution To Beef Up Their Business Sales?

Retail ERP Software / Trident Information Systems

In the era of globalization, consumer demands change rapidly. Therefore, the retail industry needs a modern Retail Software Solution to cope with the dynamic consumer desires. Flexibility, clairvoyance and quick decision-making is a must-have requirement for future CEOs. They have to work hand in hand with the latest technology available in the market, such as LS Central for Retail. It is a unified commerce solution that can help your business upgrade significantly. Why Does Your Business Need A Unified Commerce Solution? Under the influence of utter consumer demand change, the retail industry is facing a rapid shift. Retailers need to adopt a Retail Software Solution, as consumers these days are getting impatient with an acceleration: More than 85%, buyers tend to leave the store if the item is absent, or they are not assisted by anyone. 30% of consumers can specify within 2 minutes if the item they are looking for is in stock or not. 79% of shoppers would discard a retailer after three unaccomplished or late deliveries. Therefore, be it a brick-and-mortar store or an online one, it needs to undergo the latest technological shift and adopt a Retail software solution such as LS Retail Software Solution to keep up with your competitors. Biggest Challenges Faced By Most Of The Retail Software Solution? Due to the sudden need for change in customer demand, the retail industry is in constant evolution. However, a regular Retail Software Solution is unable to provide all the suitable solutions within the same environment. The retailers have to use multiple options. Nevertheless, there some common challenges faced by the retail software as followed: Customization Customers these days demand customization as an outcome of their desire to experience something unique. The buyers look for interaction, great experiences, prompt and excellent quality services The CEOs need to adopt the most advanced Retail Software Solution to cope with the market demand changes such as LS Central. You may also need its Retail ERP Software for best outcomes. Retail Price Inflation When the buys have to pay more for their needs, they do not have enough disposable income. Therefore, they tend to cut down the budget on their luxury such as clothes, makeup, and so on. Now the CEOs have to strategize new ideas to convey how their product is an excellent value for their money. Similarly, they are also struggling to deal with the inflated rates. Not all retail solutions can provide the feature to deal with the same. Communication Managing a store can be pretty hard, and comprising on communication is no exception. The level of complexity depends on the business’s size, size of the chain, and employee count. This can collectively impact the scalability, tracking, automation, and reporting Digital Disharmony The scope of technology and its uses are exceptionally growing, which fuels the need of merging online and offline businesses from back-office tasks to the final delivery. Unfortunately, most Retail Software Solution cannot provide all the essentials within the same environment. How Can A Unified Commerce Solution Change The Game? A Unified commerce solution, can be an ultimate game-changer due to the following reasons: No More Upgrades: a unified commerce solution doesn’t need frequent upgrades, as it is automatically on the latest version. Therefore, the latest technology is on your desk with 0 additional effort. Coping With The Customer Demands: a unified solution scrutinizes customer shopping behaviors and computes data relevant for future decisions. This is the best way to keep up with the dynamic market environment. Not only this, but it also makes it simpler for customers to check the current stock availability. Ultimate Integration: it integrates your business operations across channels, regions, and industries and eliminates issues occurring due to miscommunications. All of your business activities are integrated from the back office to final delivery. Boosts Sales Brilliantly: a unified solution helps scrutinize your final execution, run multiple scenarios and modify your strategies. Better strategies are equal to a boost in sales. It is highly effective during retail price inflation. We Are Not Done Yet A majority of Software Solutions follow the same pattern; they offer a small ratio of your needed features. However, a unified commerce solution such as LS Central is way ahead of them that offers the world’s most renowned ERP For Retail Industry, you get all the necessary retail-oriented functionalities essential for your business. It collects and examines your customer It makes everything simpler for your customers, boosts sales, shuns unnecessary costs, and ultimately boosts your profit rate.

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Rapidly growing engineering services firm chooses Microsoft Dynamics NAV to manage its business (Capital Goods)

Trident Information Systems

YASKAWA journey in India began with the business of PLC in1980 and AC drives in 1990 and steadily expanded to accommodate growing customer needs. Today, the operations span the length and breadth of the country, and India remains a central hub for our future goals, which is headed by dynamic team. Between 1980 and 2015 professional engineering services provider Yaskawa India grew at a rate that exceeded 67 percent, adding technical disciplines and practices that have helped Yaskawa India solidify its interdisciplinary approach. Download Case Study

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Why Business Central – Migrating to Dynamics 365 Business Central

Business Central Implementation / Trident Information Systems

The launch of BC has posed this question to all the users of Navision as ERP what is the future? Should they upgrade or stay on the current version? Upgrading brings up thoughts of cost, pain, business disruption, and maybe even limited reward for all the effort. But it’s still something that one will have to evaluate as currently NAV solution might be still meeting the needs now, however eventually support for the version will end, there will be more challenges around integrating with other applications and systems as they advance, and one can fall behind the competition because they’re taking advantage of the latest technology has to offer. Stability, Performance and Security Data security is top-of-mind for most IT professionals. The Microsoft Cloud is synonymous with security and stability. With over 3,500 cyber-security professionals on staff, Microsoft is an industry leader when it comes to protecting, detecting, and responding to cyber threats. With so many IT experts in your corner, your IT staff can become more productive without having to worry about managing servers and ever-changing security regulations. Cost Effective Essentially, moving to the cloud is a financial shift that reallocates ERP spend from infrastructure, costly servers, and upgrades to licensing fees. In fact, transitioning from Dynamics NAV to Dynamics 365 is the final ‘upgrade’ you’ll ever have to pay for. Once you have implemented Dynamics 365, updates happen frequently, and at no cost, ensuring you’re always on the most recent version. Integrated Modern Platform Dynamics 365 Business Central features an intuitive look and feel that will help reduce training and ramp-up time for users because it’s easy to use and similar to other Microsoft solutions. Additionally, Business Central can be accessed anywhere, at any time – giving users the flexibility to work no matter where they are. The deep integration with the Business Central Cloud solution and O365 is the best starting point on your journey to consider the move from NAV to Business Central Cloud creating best work from Home Solution. Digital Transformation With Dynamics 365, businesses can easily embrace the benefits of Machine Learning and Artificial Intelligence to become more efficient and reduce manual processes. Machine Learning can help with equipment monitoring, spam filtering, ad targeting, image detection, forecasting, and much more. Microsoft’s Power Platform, made up of Power BI, Flow, and Power Apps, gives you better data that is more accurate and timely to help you make better business decisions.

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Customer Story : CRANE Worldwide Logistics centralised their sales platform with Microsoft Dynamics 365

Microsoft Dynamics CRM / Trident Information Systems

As it approached its 10-year anniversary and its first billion in revenue, global logistics and freight company Crane Worldwide Logistics looked for a modern platform that brought all its sales tools into one place. With the Microsoft Relationship Sales solution, which brings together LinkedIn Sales Navigator and Microsoft Dynamics 365 for Sales, its salespeople have the tools to drive more meaningful engagements with customers, convert opportunities faster, and create more revenue. Just by getting the team using the platform, we’ve seen an uplift in activity in all areas. We’ve had record growth since implementing Microsoft Relationship Sales—the last quarter was excellent for us. John Jergens: Vice President of Global Sales Crane Worldwide Logistics A global sales team From a startup created in the risky business climate of the 2008 recession, Crane Worldwide Logistics has become a major player in the global transport and logistics industry, on track to hit USD1 billion in revenue in 2019. Created by former Eagle Global Logistics executives and headquartered in Houston, Texas, Crane Worldwide aims to provide customers with full transparency into its supply chains by coupling talented people with game-changing technology. But with salespeople spread across the globe, Crane Worldwide found itself with a visibility problem. “We weren’t all working on a common platform, so we were lacking in visibility,” says John Jergens, Vice President of Global Sales at Crane Worldwide. “We knew we had a vast sales pipeline out there, but there wasn’t much data available on it—so we couldn’t see how robust it was.” From data silos to connected visibility A key part of the Crane Worldwide ethos is providing customers with meaningful interactions—and that relies on having a customer relationship management (CRM) solution that salespeople can use to build and maintain relationships and convert opportunities more effectively. But, with a seven-year-old siloed CRM system that it had simply outgrown, the company lacked the tools its salespeople needed. “The previous system never had very good adoption,” Jergens adds. “It just wasn’t very functional.” So, the team went looking for a platform that could replace it. With implementation support from Microsoft Partner Network member PowerObjects, Crane Worldwide deployed the Microsoft Relationship Sales solution, a powerful combination of Microsoft Dynamics 365 for Sales and LinkedIn Sales Navigator, to support personalized, meaningful customer engagements. The team was already using LinkedIn Sales Navigator and Microsoft Office 365, so Dynamics 365 for Sales was the ideal addition to the Crane Worldwide ecosystem. “We saw how Microsoft Relationship Sales could help us focus on being easy to work with from a customer’s perspective,” explains Jergens. “So this whole deployment was part and parcel of becoming easier to do business with.” Now, just six months into deployment, Crane Worldwide has 300 Microsoft Relationship Sales users in its ranks, including 150 direct sellers along with employees from its marketing and account management teams. New processes, simpler sales Using the Microsoft Relationship Sales solution, Crane Worldwide salespeople have already changed the way they work. And they’re reaping the benefits of the visibility they’ve gained into the sales pipeline. “Once we rolled out Microsoft Relationship Sales, the overwhelming response was that it’s really easy to use, and it doesn’t take much time,” says Jergens. “We created a very simple weekly routine where our sellers spend about 30 minutes adding new data into Dynamics 365 for Sales. That’s just six minutes a day to keep everything up to date.” With faster processes freeing up more time for the sales team, sellers can focus their energy where it matters most—building the customer relationships that turn into revenue. And, at the end of each week, management can analyze activity through a global dashboard, which combines CRM and customer interaction data into detailed executive reports that show how salespeople are turning relationships into revenue. “With Microsoft Relationship Sales, we can generate KPIs that tell us what a healthy pipeline should look like. We look at the number of prospects and targets, how long the sales cycle takes, and the time from when we close an account to the time it generates revenue,” explains Jergens. “And if the pipeline isn’t where it should be, we can support the sellers with the resources that they need—it’s more productive all around.” A centralized sales platform Because Microsoft Relationship Sales brings together so many sales capabilities, Crane Worldwide sellers have everything they need to do their jobs in one place. Previously, they had to manage a relationship from scoping to sale across disconnected tools and platforms, far from an efficient process. “It’s difficult to put a number on what it’s like to manage 30 or 40 customers with an email folder and a spreadsheet,” says Jergens. “Now, once the salesperson finds a prospect using LinkedIn Sales Navigator, they use Dynamics 365 for Sales to easily track those conversations. Instead of creating and referencing a lot of notes, they can quickly link activities and discussions through Microsoft Relationship Sales.” With LinkedIn Sales Navigator and Dynamics 365 for Sales together, salespeople can start building the context they need to deliver a meaningful interaction before the first contact even occurs. Insight into potential prospects’ roles, connections, and priorities through LinkedIn Sales Navigator is fed straight into Dynamics 365 for Sales—increasing conversion chances from the very start. “It’s had a direct impact on the time it takes to develop customer relationships, because we have true visibility into those opportunities now,” explains Jergens. A built-in assistant also sends prompts to help sellers accelerate the sales cycle, reminding them to contact a lead that might go cold or nudge an opportunity as it approaches its estimated close date. A roadmap for integration In businesses the world over, sales and marketing teams struggle to communicate and collaborate effectively. As the sales team adapts to Microsoft Relationship Sales, Crane Worldwide is already adopting more of the solution’s capabilities to help sales and marketing stay on the same path. “The marketing teams are able to work in tandem with the sales team to help them understand how marketing activities can help nurture their

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Dynamics 365 Business Central – Connect and Grow your Business

dynamics 365 business central / Trident Information Systems

[vc_row][vc_column][vc_column_text] Dynamics 365 Business Central Dynamics 365 Business Central Modernize your business operations across finance, manufacturing, and supply chain to drive new growth. Dynamics 365 Business Central is designed for businesses looking for an all-in-one business management solution that’s easy to use and adapt. Connect your finances, sales, service, and operations to streamline business processes, improve customer interactions, and enable growth. An all-in-one business management solution An evolution of Dynamics NAV An intelligent and unified solution A member of the Dynamics family An application and a platform [/vc_column_text][vc_row_inner][vc_column_inner width=”1/2″][vc_column_text] Financial Management Make Informed Decisions Connect data across accounting, sales, purchasing, inventory, and customer interactions to get an end-to-end view of your business. Chart financial performance in real time with built-in Power BI dashboards. Accelerate Financial Close and Reporting Streamline accounts receivables and payables, and automatically reconcile accounts to close and report on financials quickly and accurately, while maintaining compliance. Improve Forecast Accuracy Refine financial forecasts by modeling and analyzing data across multiple dimensions. Customize reports using seamless Microsoft Excel integration. Basic General Ledger Set up a company and start posting to the general ledger, chart of accounts, general journals, VAT facilities, recurring journals, and source codes. Budgets Work with budgets in general ledger accounts. Deferrals Set up deferral templates that automate the process of deferring revenues and expenses over a pre-defined schedule. Basic Fixed Assets Keep track of fixed assets and related transactions such as acquisitions, depreciations, write-downs, appreciations, and disposals. Basic Receivables Post sales transactions in journals and manage receivables; register customers and manage receivables using general journals. Dimensions Add unlimited dimensions to any ledger for advanced transaction analyses. Audit Trails The system automatically assigns audit trails and posting descriptions to every transaction. In addition, users can define reason codes to create complementary audit trails. Bank Account Management Create, operate, and manage multiple bank accounts for catering to your diverse business needs and across different currencies. Reconciliation Reconcile your bank statement data automatically to open bank account ledger entries end to keep track of all your bank statements. Currencies Manage multiple currencies throughout the system, including payables and receivables, general ledger reports, resource and inventory items, and bank accounts. [/vc_column_text][vc_column_text] Human Resource Employees Group and track employee information and organize employee data according to different types of information, such as experience, skills, education, training, and union membership. Expense Management Post expenses against employee cards to track and reimburse their expenses.[/vc_column_text][vc_column_text] Project Management Stay on Budget Create, manage, and track customer projects using timesheets along with advanced job costing and reporting capabilities. Develop, modify, and control budgets to ensure project profitability. Plan with Precision Manage resource levels by planning capacity and sales. Track invoicing for customers against planned costs on orders and quotes. Analyze Project Performance Make effective decisions with real-time insight on project status, profitability, and resource-usage metrics. Resources Register and sell resources, combine related resources into one resource group or track individual resources. Estimates Monitor resource usage and get a complete overview of your capacity for each resource with information about availability and planned costs on orders and quotes. Jobs Keep track of usage on jobs and data for invoicing the customer. Manage both fixed-price jobs and time-and-materials jobs. Timesheets Timesheets are a simple and flexible solution for time registration with manager approval and integrate with Service, Jobs, and Basic Resources. Multiple Languages Switch languages on the client in real time provided that the desired language is available. Reason Codes Define a set of reason codes that can be assigned to individual transactions throughout the system, providing user-defined audit trails. Extended Text Set up an unlimited number of lines to describe inventory items, resources, and general ledger accounts. Intrastat Reporting Automatically retrieve the necessary data to report Intrastat information to statistics authorities. Local customs authorities can inform you whether your company is obligated to file such a report. Outlook Integration Synchronize your to-do items and your contacts with your meetings, tasks, and contacts in Outlook. [/vc_column_text][vc_column_text] Empower Everyone with Ictionable insight with Power BI Make Data Driven Decisions See all your data through a single pane of glass. Live Power BI dashboards and reports include visualizations and KPIs from your data in the cloud and on-premises, offering a consolidated view across your business, regardless of where your data lives. Build Intelligence into your Apps Make all your apps smarter when you collect and infuse all the data captured across your organization. Bring the power of the Business Application Platform, Power BI, and your apps together to deliver actionable insights. Use Common Data Service for Analytics Remove data silos to drive intelligence across your organization by connecting data from Dynamics 365 and your other business apps with Common Data Service for Analytics. Apps that Transform the Way you do Business Create An App for Every Task Build visually stunning apps that take advantage of device capabilities like cameras, GPS, and pen controls, run on any device, and are completely customized for your business requirements. Incorporate Powerful Workflow Automation Integrate Microsoft Flow workflows to automate virtually any process including notifications, data collection, and approval routing—all without writing a single line of code. Use Common Data Service for Apps Consolidate your data in Common Data Service for Apps. It’s the foundation for your apps and includes a set of over 200 standard business entities and relationships. [/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″][vc_column_text] Customer Relationship Management Deliver Value at Every Touch Point Prioritize sales leads based on revenue potential. Keep track of all customer interactions and get guidance on best upsell, cross-sell, and renewal opportunities throughout your sales cycle. Boost Sales Productivity Accelerate the quote to cash process. Act quickly on sales-related inquiries, manage service requests, and process payments—all from within Outlook. Maximize Profitability Gain a comprehensive overview of your service tasks, workloads, and employee skills to effectively assign resources and accelerate case resolution. Contacts Maintain an overview of your contacts and record your contact information for all business relationships. Campaigns Organize campaigns based on segments of your contacts that you define. Opportunity Management Keep

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Magicrete Used Microsoft Solutions to Successfully Optimize Operations Across the Departments

Manufacturing ERP Software / Trident Information Systems

Founded in 2008, Magicrete building solutions had the vision to help builders build better, cheaper, and faster with their revolutionary construction technology and they required a suitable technology, so they chose Manufacturing ERP Software. They manufacture lightweight concrete (AAC) blocks, and so far, provide an impressive range of construction solutions such as AAC wall panels, construction chemicals, as well as precast solutions. Millions of homes have been constructed using Magicrete products. Dynamics 365 Manufacturing ERP Software Helped Streamlining Business Processes and Driving Optimum Productivity Magicrete is one of the biggest examples of leveraging technology to optimize its business at all levels. They have been using Dynamics 365 Manufacturing ERP Software since their founding years. Since 2011, they have been using Dynamics NAV. In 2021, they upgraded from Dynamics NAV to Business Central. Furthermore, they have also been using Dynamics 365 Manufacturing CRM software to manage customers and streamline sales. In addition to it, they use Power BI to get real-time business insights for more logical and data-driven decision-making. Their implementation partner has been providing the needed support for these solutions across different processes. Dynamics 365 Business Central Helps Managing Operations Across Different Departments Magicrete always struggled with financial management. As soon as they adopted Dynamics NAV, they witnessed fluency like never before. And after Dynamics NAV to BC Upgrade, the services were now unmatched. This enterprise-wide ERP Solution turned their scenario upside down. With Business Central, Magicrete enjoyed embedded workflow charts, a friendly user interface, live business reports, and self-service reporting. Not to mention, these features serve as a critical Dynamics NAV Upgrade which helps managers make more informed financial decisions. Magicrete had a strong faith in the power of seamless data flow. They believed a business must have a smooth flow of data to scale and succeed. Further with this Manufacturing ERP Software, the automated manual tasks resulted in faster progress, low error risks, and optimum staff management. After automating workflow, they engaged their staff in more critical operations rather than just routine work. The business further linked its SCADA system with Business Central. It helped provide the team with better analytics and eventually led to faster decision-making and better production monitoring. The job module allowed the project team to check up on project schedules and stay on track with the deadlines. Dynamics 365 CRM Optimized Sales Operations Magicrete leveraged Dynamics 365 CRM as an enterprise-wide solution and believed they couldn’t find a better solution. With just a few clicks, the entire team could access accounts, contact, and opportunity pipelines. Furthermore, this Manufacturing ERP Software solution aggregated information on emails, calls, and meetings to track customer interactions history and suggest the next most viable step. Therefore, it helped them boost their workforce productivity. Magicrete Successfully Got a Unified View of the Entire Business Before using Power BI, workers at Magicrete would use 5-10% of their time creating monthly data MIS sheets for different departments. Further, they worked in siloes so it was even more complex. As soon as they shift to Power BI, they can view the integrated business data at any given point in time. Having data stored in a source and no manual intervention means having easy data access and no human error. Power BI helped Magicrete create interactive dashboards, view data, and map real-time information in a format that’s intuitive and highly visual. These dashboards help them identify business opportunities and potential/ upcoming threats. With Power BI, they identified their hidden impacting areas. Moving Forward With Dynamics 365 Manufacturing ERP Software, Magicrete could scale up as many times as they want. Thanks to Microsoft Dynamics 365’s agility and flexibility, they can leverage many business tools that help them scale. With each data unit that Magicrete adds to its 14-year-old database, it enhances the quality of overall data. It further helps them calculate the cost of its products automatically. This has been proven to be a vital use case that even gave them a competitive edge in the competition. Magicrete finds great potential in connecting teams with other business systems. They are also experimenting with bots that can provide essential data from CRM or ERP for faster approval. If you are looking forward to implementing Dynamics 365 Manufacturing ERP Software, you must choose a suitable partner with a solid track record. Trident Information Systems have been in the field for more than two decades and became Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Partner. If interested, Contact Us now.

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Microsoft Dynamics 365 ERP & ServicesStruggling with fragmented systems and data silos? Microsoft Dynamics 365 ERP unifies your operations, offering real-time insights and seamless automation. Boost efficiency and decision-making with a single, integrated platform. Upgrade to Dynamics 365 ERP and transform your business today!read moreEnterprise Soluton for Retail & Hospitality IndustryTrident offers an all-in-one enterprise solution for the Retail & Hospitality industry, powered by Microsoft Dynamics 365 and LS Central. It unifies POS, inventory, finance, and customer engagement on a single platform. Enhance efficiency, elevate customer experience, and drive growth with real-time insights and seamless operations.read morePower Apps & Business IntelligenceEnable data insights and more logical decisions with Power BI. Use PowerApps to create and optimize applications that connect to business data. Enable a development environment using a data platform to tailor apps meeting your business needs. read moreEnd-to-End Manufacturing Solution for Streamlined Operations and Smarter ProductionManufacturing Solution, powered by Microsoft Dynamics 365, offers complete control over production, planning, inventory, and quality management. It helps manufacturers streamline operations, reduce costs, and improve product traceability. Achieve greater efficiency and agility with real-time data and intelligent automation.Read moreIntegrated Logistics Management Solution for Efficient and Scalable OperationsAre you struggling with tracking shipments across multiple systems? Is route planning and fleet management becoming a logistical nightmare? Our solution for Transport & Logistics offers real-time tracking, integrated systems, and streamlined operations. Ready to simplify your logistics challenges and improve efficiency?Read moreAI-Powered Quality Inspection Solution for Precision and EfficiencyTired of costly defects slowing your production line? Our Vision Intelligence System uses cutting-edge technology to detect defects in real-time, ensuring superior product quality and minimizing waste. Elevate your manufacturing process today with precision and efficiency like never before!Read more Haldiram Dubai Go Live A big congratulations to the entire Haldiram Dubai team for their forward-thinking approach and collaboration throughout the project. We’re honored to be your digital transformation partner. We are excited to announce the successful Go-Live of LS Retail at Haldiram Dubai – a proud milestone for Trident and a major step in Haldiram’s retail expansion journey in the UAE! Case Study Hira Sweets Choose LS Central Hira Sweets, a well-known brand in the confectionery industry, faced operational challenges that hindered its ability to scale and meet customer expectations. With Trident Information Systems’ expertise, Hira Sweets adopted LS Central to streamline its processes and achieve operational excellence. Solution Trident Information Systems implemented LS Central, a comprehensive solution tailored to meet the unique requirements of the sweets and confectionery industry Blog Why AI-Powered Video Analytics Are Essential for Modern Security Systems Trident’s Vision Intelligence System Security systems have come a long way from simple locks and guards to sophisticated surveillance cameras. Yet, with the surge in security threats, traditional methods are no longer enough. AI-powered video analytics uses artificial intelligence to analyze video footage in real time. Unlike traditional systems that rely heavily on human intervention, these advanced systems leverage machine learning and computer vision to identify threats, recognize patterns, and generate actionable insights autonomously. See LinkedIn Post Read Case Study Read Blog WHO WE ARE? 350+ Projects Delivered Worldwide 250+ Customer Across Globe 15+ Alliances Strong Technology Partners 5+ Country Presence Trident Story Trident Information Systems, is one of the leading global IT consulting firm with more than two decade of experience in various industry verticals like Retail, Hospitality, Manufacturing, Transportation, Logistics, Oil & Gas, and more. We bring in industry and domain expertise coupled with deep implementation experience in enterprise business solutions space. Trident has a reputation of executing end-to-end implementations in ERP, CRM, IoT, Mobility and Business Intelligence applications and having a high degree of customer retention across the globe. Trident’s strategic focus on domain-centric and vertical-specific solutions has been instrumental in steadily expanding its client portfolio year after year. Trident is recognized as a leader in Microsoft Dynamics 365 Environment, IBM Services & Industry 4.0 Solutions, further solidifying its position at the forefront of technological innovation and service delivery in the IT consulting landscape. Read more about Trident Our Experience 2 Decade of Experience in End to End implementation and Support for ERP, CRM, IoT, Mobility and Business Intelligence Applications Consistent, Repeatable Customer Success with 95% Customer retention. Microsoft Solution Partner proficiency for Business Central(NAV), D365 (AX), Azure, Power BI, O365 etc. Strong Domain Expertise in Retail, Hospitality, E-Commerce, Logistics, Manufacturing and Other Sectors LS Retail Diamond Partner Proficiency & IBM Business Partner Proficiency IoT solutions for Retail, Energy Management and Industry 4.0 Projects delivered across India, Dubai, Africa & Australia. More than 8000+ POS supported across various retail formats of QSR, Hypermarket, Specialty Retail, Apparel, Electronics and more TRIDENT’S STRATEGIC ALLIANCES TRIDENT SPECIAL OFFERINGS – MICROSOFT DYNAMICS 365 IMPLEMENTATION PARTNER NAV to Business Central Upgrade upgrade NAV to Dynamics 365 Business Central will give you access to the latest technology and more functionality, without the hassles of upgrades, backups, and patches. Read More AX to D365 Finance & Supply Chain Upgrade If you are on AX it is time you plan your migration to Dynamics 365 Finance and Supply Chain Management (F&O) to get enrich features of supply chain and finance management. Read More Dynamics GP to Business Central Upgrade Still running accounting on Dynamics GP? Migrate now from Dynamics GP to Cloud based Dynamics Business Central with enhanced security, real time reporting & business Intelligence tools. Read More Resource Augmentation Services Get trained resources for your ongoing project for D365 F&O or Business Central. Create your capability pool with offshore resource augmentation services at reasonable price with Trident Read More Implementation, Migration or Upgrade Unlock your business potential with our end-to-end Dynamics 365 implementation, migration, and upgrade services. From strategic planning to seamless execution, we provide customized solutions designed for your success. Read More Dedicated and Shared Support dedicated support ensures specialized guidance tailored to your organization’s needs, facilitating smoother migrations and upgrades. Get dedicated or shared support for your ongoing projects. Read More SOLUTIONS – BUILT FOR

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Dynamics 365: 2020 release wave 2 plan

Business Central Implementation / Trident Information Systems

The Dynamics 365 release plan for the 2020 release wave 2 describes all new features releasing from October 2020 through March 2021. You can either browse the release plan online or download the document as a PDF file. The PDF file also includes information about Power Apps, Power Automate, Power Virtual Agents, Power Platform governance and administration, and Common Data Model and data integration. The Microsoft Power Platform features coming in the 2020 release wave 2 have been summarized in a separate release plan as well as a downloadable PDF. 2020 release wave 2 overview The 2020 release wave 2 for Dynamics 365 brings new innovations that provide you with significant capabilities to transform your business. The release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Human Resources, Commerce, Fraud Protection, and Business Central. Marketing Dynamics 365 Marketing improves the customer journey canvas experience and adds integration with Microsoft Teams for virtual events. Segmentation is enhanced with a new natural language experience to create and consume segments, helping eliminate the specialized skills needed to build complex segments. Sales Dynamics 365 Sales continues emphasis on simplified experiences, app integrations, gamification, a new mobile experience for quick access to customer information, and new enhancements to forecasting to natively create and manage bottom-up sales forecast processes. Dynamics 365 Sales Insights continues investments across multiple areas: sales acceleration, conversation intelligence, relationship intelligence, and advanced forecasting and pipeline intelligence with predictive lead and opportunity scoring to help sales teams uncover top deals. Dynamics 365 Product Visualize empowers sellers and accelerates complex sales processes by showcasing and customizing products in their real-world environment. Sellers can place a 3D digital twin of a product in their customer’s environment and make detailed notes about their requirements. Service Dynamics 365 Customer Service expands agent productivity capabilities enabling agents to engage in multiple sessions simultaneously. Omnichannel for Customer Service is enhanced with additional extensibility options to enable integration with mobile applications, Microsoft bot framework, and outbound messaging channels. Dynamics 365 Customer Service Insights adds new capabilities to help agents using similar case suggestions to resolve customer issues quickly and easily. A new analytical view for customer service managers helps them focus on key support areas that need attention. These highlights will also be included directly in the core Customer Service Hub app so that users can get insights in context without having to switch between applications. Dynamics 365 Field Service continues to add intelligence capabilities including a new Field Service dashboard for monitoring key KPIs and work order completion metrics. There are many user experience enhancements to enable proactive service delivery. The Field Service mobile app is enhanced with capabilities such as push notifications and real-time location sharing. This release wave also includes scheduling enhancements such as multiday manual scheduling and enhanced skill-based matching. Dynamics 365 Remote Assist expands its range of scenarios beyond calls, allowing technicians to perform activities such as capture service and repairs data, perform surveys and walk-throughs independently, and derive service insights from their service operations. Finance and Operations Dynamics 365 Finance continues to focus on automating common tasks to reduce the number of manual processes and add insights and intelligence in Finance. Asset leasing enhances the core capabilities of Finance and the global coverage for Finance continues to expand in this release wave. Dynamics 365 Supply Chain Management expands planning optimization for Manufacturing to perform supply and production planning in near real time with in-memory services. Enhancements to Product Information Management include engineering change management and product versioning capabilities. Cost Management includes new features that will enable global companies maintain multiple cost accounting ledgers by allowing dual currency and dual valuation. Enhancements to the job card device include a new user experience and a new feature to enable reporting serial numbers. Dynamics 365 Guides is focusing on intelligent workflows in this release wave. By taking advantage of data and AI innovations, work instructions can be configured to adjust on the fly based on operator inputs. In addition, insights will make it easier to use time-tracking data and connect that data to your business. Dynamics 365 Project Operations unifies operational workflows to provide the visibility, collaboration, and insights needed to drive success across teams from sales to finance. Project Operations connects your sales, resourcing, project management, and finance teams within a single application to win more deals, accelerate delivery, empower employees, and maximize profitability. Human Resources Dynamics 365 Human Resources expands leave and absence and benefits management capabilities to transform the employee experience. Employees and managers will be able to manage leave and absence directly from Microsoft Teams. This release wave enables streamlined integrations to recruiting and payroll partners, thereby building a Human Capital Management (HCM) ecosystem. Commerce Dynamics 365 Commerce continues to expand capabilities enabling non-developers to easily design and manage digital commerce experiences. Customers can increase lift online and in store with “Shop similar looks” for recommendations. Customers can discover and deploy third-party services, connectors, modules, and themes from Microsoft AppSource. Dynamics 365 Connected Store adds a number of new capabilities such as integration with Dynamics 365 Commerce, front-line worker task assignment and tracing with Microsoft Teams, integrated workflows with Microsoft Power Platform, intelligent command center, store analytics, and store insights solutions such as anomaly detection, inventory recommendations, and shift management recommendations. Fraud Protection Dynamics 365 Fraud Protection adds integration with Dynamics 365 Commerce and a new “manual review” capability that allows customers to use the Fraud Protection rules experience to flag transactions for review, and then allow expert human agents to consume and adjudicate those transactions. SMB Dynamics 365 Business Central investments for this release wave include service enhancements to meet the demands of a rapidly growing customer base, improved performance, handling of file storage, geographic expansion together with support for Group VAT, top customer-requested features, and deeper integration with Microsoft Teams. Customer data platform Dynamics 365 Customer Insights enables every organization to unify disparate data—be it transactional, observational or behavioral sources—to gain a single view of customers and derive intelligent insights that drive key business processes. Dynamics 365 Product Insights enables organizations to understand their customers’ journey, usage,

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Smart supermarket with IoT-enabled shelves, automated checkout, and real-time inventory management, enhancing the shopping experience

IoT in Supermarkets: Enhancing the Retail Experience with Smart Technology

Smart Retail IoT / Trident Information Systems

Introduction IoT in Supermarkets is at the heart of the retail industry’s digital transformation. Supermarkets are leveraging smart technology to improve efficiency, enhance customer experience, and optimize inventory management. But how exactly is IoT shaping the supermarket experience? Let’s explore. Understanding IoT in Retail IoT refers to a network of interconnected devices that collect and exchange data. In supermarkets, this means smart shelves, automated checkouts, real-time inventory tracking, and even AI-driven customer interactions. The goal? A seamless and personalized shopping experience. How IoT is Transforming Supermarkets Smart Shelves Smart shelves use RFID (Radio Frequency Identification) and weight sensors to detect when an item is running low. They can alert store staff for restocking and even adjust pricing dynamically. Automated Checkout Systems IoT-enabled self-checkout kiosks and cashier-less stores (like Amazon Go) streamline the shopping process. Cameras, sensors, and AI track purchases, allowing customers to walk out with their items and get billed automatically. Real-Time Inventory Management With IoT, supermarkets can monitor stock levels in real time. This reduces waste, prevents stockouts, and ensures customers always find what they need. Enhancing Customer Experience with IoT Personalized Shopping Assistance IoT-enabled mobile apps guide customers to their desired products, offer real-time discounts, and even suggest recipes based on shopping history. Smart Shopping Carts Smart carts with built-in scanners and screens help shoppers track their spending, find products easily, and check out without waiting in line. AI-Powered Recommendations By analyzing shopping habits, IoT devices provide personalized product suggestions, creating a tailored shopping experience. Operational Benefits of IoT in Supermarkets Energy Efficiency Smart refrigeration systems and lighting control reduce energy consumption, leading to significant cost savings. Supply Chain Optimization IoT devices track shipments, monitor storage conditions, and predict demand, ensuring a smooth supply chain process. Security Enhancements IoT-powered security cameras, smart alarms, and theft detection systems help protect both customers and inventory. Data Analytics and Insights for Retailers With IoT-generated data, retailers gain insights into customer behavior, peak shopping times, and product preferences. This information enables better decision-making and marketing strategies. Challenges of Implementing IoT in Supermarkets Despite its benefits, IoT adoption comes with challenges such as high initial costs, cybersecurity risks, and the need for staff training. However, the long-term advantages far outweigh these obstacles. High Initial Investment – Setting up IoT infrastructure requires significant costs for sensors, software, and integration with existing systems. Data Security & Privacy Concerns – IoT devices collect vast amounts of customer and operational data, making supermarkets vulnerable to cyber threats. Integration with Legacy Systems – Many supermarkets use outdated POS and inventory systems that may not seamlessly connect with modern IoT solutions. Maintenance & Downtime Issues – IoT devices require regular maintenance, and system failures can disrupt operations, leading to lost sales and inefficiencies. Staff Training & Adaptation – Employees need proper training to operate and manage IoT systems effectively, which can be time-consuming and costly. Future Trends in IoT for Retail Conclusion IoT is revolutionizing supermarkets, making shopping more efficient, personalized, and data-driven. As technology evolves, we can expect even more innovations that will redefine the retail experience. Supermarkets that embrace IoT now will be the leaders of tomorrow. In conclusion, for those in search of a reliable partner in the realm of IoT solutions, look no further than Trident Information Systems. As a distinguished Gold Microsoft Partner, LS Central Diamond Partner, and an IBM Gold Partner, we boast a proven track record of successfully serving diverse and thriving businesses. Don’t hesitate to reach out to us with any inquiries! Stay abreast of the latest trends and advancements in IoT by following our LinkedIn page. FAQs 1. How does IoT help in reducing supermarket losses?IoT prevents losses by monitoring inventory, reducing theft through smart security systems, and optimizing supply chain management. 2. Are IoT-enabled supermarkets more expensive to operate?Initially, implementation costs can be high, but long-term savings in energy efficiency, reduced waste, and improved sales make it cost-effective. 3. Can IoT improve customer loyalty?Yes! Personalized recommendations, seamless shopping experiences, and targeted discounts help improve customer satisfaction and retention. 4. What are the security concerns with IoT in supermarkets?Cybersecurity threats like data breaches can be a concern, but strong encryption and secure networks mitigate these risks. 5. How soon will all supermarkets adopt IoT?Many large retailers are already implementing IoT, and adoption will continue to grow as technology becomes more affordable.

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The Benefits of Real-Time Data Integration in Pharma Manufacturing with ERP Systems

Pharma ERP Solutions / Trident Information Systems

Introduction The pharmaceutical manufacturing industry is characterized by its stringent regulations and the critical need for precision. As the demand for medications continues to grow globally, pharmaceutical manufacturers are increasingly turning to technology to enhance their operations. A significant advancement in this realm is the integration of real-time data into Enterprise Resource Planning ERP systems. This article explores the benefits of real-time data integration in pharma manufacturing and its pivotal role in modernizing production processes. What is Real-Time Data Integration? Definition and Key Concepts Real-time data integration refers to the process of continuously updating and synchronizing data across various systems and departments as soon as new information is generated. Unlike traditional methods, which rely on batch processing and scheduled updates, real-time integration ensures that data is always current and accessible. Differences Between Traditional and Real-Time Data Integration Traditional data integration methods often lag, leading to outdated information that can hinder decision-making. In contrast, real-time integration provides immediate access to live data, allowing pharmaceutical companies to respond promptly to changes, streamline operations, and improve efficiency. ERP Systems in Pharma Manufacturing Explanation of ERP Systems ERP systems are comprehensive software platforms designed to integrate and manage essential business processes, such as production, inventory, procurement, and supply chain management. They serve as a centralized hub for data and workflows, enhancing collaboration across departments. The Growing Need for ERP Systems in Pharma As the pharmaceutical industry faces increasing complexity due to regulatory requirements and market demands, the need for robust ERP systems has become more pronounced. These systems help manufacturers maintain compliance, improve production efficiency, and manage costs effectively. Benefits of Integrating ERP Systems with Real-Time Data When ERP systems are integrated with real-time data, manufacturers gain a competitive edge. This integration enables timely decision-making, enhances operational efficiency, and ensures that every department has access to the most current information. How Real-Time Data Integration Works in ERP Systems Data Flow in ERP Systems In a pharma manufacturing environment, data flows seamlessly between departments—production, quality control, supply chain, and compliance. Real-time integration ensures that every piece of data, from inventory levels to production metrics, is updated instantaneously. The Real-Time Integration Process The process involves capturing data from various sources, synchronizing it with the ERP system, and making it accessible to authorized personnel. This constant update creates a comprehensive view of operations, enabling informed decision-making. Key Components of Real-Time Data Integration Key components include: Improved Operational Efficiency How Real-Time Data Boosts Efficiency Real-time data integration enhances operational efficiency by allowing manufacturers to optimize production schedules, streamline workflows, and minimize downtime. With instant access to data, teams can quickly adjust their plans in response to changes. Real-Life Examples of Increased Productivity For instance, if a delay in raw material supply is detected, the ERP system immediately informs the production team, enabling them to make adjustments to mitigate impacts on output. Reducing Downtime with Real-Time Updates Continuous monitoring of equipment and production processes helps identify potential issues before they escalate, reducing unexpected downtime and maintaining a smooth production flow. Enhanced Decision-Making Data-Driven Decisions in Pharma Manufacturing Timely access to real-time data empowers decision-makers to make informed choices based on the most recent information. This capability is crucial in an industry where rapid responses can affect patient safety and product quality. The Role of Real-Time Data in Rapid Response With real-time insights, managers can quickly adapt to fluctuations in demand, adjust production rates, and respond to quality issues as they arise. Example Scenarios of Better Decision-Making For instance, if a quality control test shows a potential issue, real-time data allows for immediate investigation and corrective actions, minimizing risk to product quality. Increased Compliance and Traceability Regulatory Demands in the Pharmaceutical Industry Pharmaceutical companies must adhere to strict regulatory standards. Real-time data integration provides continuous documentation and tracking of all manufacturing processes. How Real-Time Data Helps Meet Compliance Standards By ensuring that every step of production is recorded and easily accessible, real-time integration simplifies compliance reporting and auditing. Benefits of Enhanced Traceability for Audits With real-time data, manufacturers can quickly provide evidence of compliance during audits, ensuring that they meet regulatory requirements and avoid penalties. Better Inventory Management Real-Time Tracking of Materials and Products Real-time data integration enables precise tracking of inventory levels, allowing manufacturers to know exactly what materials and products are available at any given moment. Reducing Inventory Costs with Real-Time Data By optimizing stock levels, manufacturers can reduce holding costs and ensure that production runs smoothly without interruptions due to shortages. Preventing Stockouts and Overstocking Real-time insights allow for better demand forecasting, preventing both stockouts and overstock situations that can lead to increased costs and waste. Cost Savings Lowering Operational Costs with Real-Time Data Integration Integrating real-time data within ERP systems can significantly reduce operational inefficiencies, leading to lower production costs. Minimizing Waste and Inefficiencies By identifying and addressing inefficiencies early, manufacturers can minimize waste in both materials and processes, contributing to more sustainable operations. ROI of ERP Systems with Real-Time Data Integration The return on investment from implementing ERP systems with real-time data integration is often substantial, with companies reporting improved productivity and reduced costs. Improved Quality Control The Importance of Real-Time Quality Monitoring Quality control is paramount in pharma manufacturing. Real-time data integration enhances the ability to monitor production quality continuously. Reducing Errors in Production By catching deviations in quality metrics as they occur, manufacturers can take corrective actions quickly, reducing the likelihood of defects. Case Studies of Improved Quality Control Several pharmaceutical companies have reported improved quality outcomes and reduced recall rates due to the implementation of real-time data integration in their quality control processes. Predictive Maintenance and Reduced Downtime How Real-Time Data Supports Predictive Maintenance Real-time data allows manufacturers to track the performance of machinery and equipment continuously, enabling predictive maintenance strategies. Reducing Unexpected Equipment Failure By identifying potential equipment issues before they occur, manufacturers can schedule maintenance proactively, reducing unexpected failures and costly downtime. Examples of Reduced Downtime in Pharma Many companies have successfully implemented predictive maintenance strategies, leading to significant

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