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Why Should You Upgrade from Dynamics AX to Cloud?

AX to D365 Upgrade / Trident Information Systems

Relying on outdated technology pushes you back in the race. You become incompetent and your rivals make money out of it. Many businesses postpone upgrades as they feel uncomfortable shifting to modern technology. However, little do they realize that they are pushing themselves back. Businesses working with AX fear the same discomfort and tend to postpone the AX to D365 Upgrade. One of the major reasons why it is recommended to Upgrade AX to D365 Finance and Operation is the end of its lift support. Many of the AX versions are already out of support and a few have extended support till January 2023. Hence, it is best to hurry up and Upgrade AX to D365. Other Reasons for AX to D365 Upgrade Lack of suitability for large-size businesses. It may not even be a good match for small-sized businesses either. Despite being comprehensive, its dependency on partner channels and ISV may add time to the deployment, hence increasing the total cost of ownership. Software as a Service (SaaS) and cloud ERP options have a limited reach which can increase costs if partners are hosting the software. Hence, it is clear that AX is not suitable for every business size, unlike Microsoft Dynamics 365 Finance and Operations. It is not as scalable as a growing business may need and may even become expensive at times. Dynamics 365 Finance and Operations is both cloud-based and on-premises. Hence, you can choose the solution you prefer. However, cloud-based solutions are more convenient, flexible, and agile. For instance, in an on-premises solution, your data is backed up in a local server, when you feel like increasing your storage, you will have to install a new server from scratch. But in the cloud, all you have to do is push command and your storage shall increase. Furthermore, it is easier to manage cloud storage than a local server. Other benefits you can experience with Microsoft Dynamics 365 Finance and Supply Chain include: High-end Security: D365 ensures high-end security from hacking, malware, viruses, and other threats. Contrary to the old beliefs, the cloud has now become more secure than ever as its credentials are continuously monitored and attacked by Microsoft 24/7. With over 3000 security experts by Microsoft, you can assure bank-level security. Low Cost of Ownership: When you no longer have to invest in hardware, maintenance, service management, staff training, and upgrades, imagine how much you are saving. With AX to D365 Upgrade, your cost of upgrade with a limit to testing and validation, hence removing every other IT-centric work. You do not even have to re-train your staff after an upgrade except for new features if any. Remote Accessibility: one of the major benefits of AX to D365 Upgrade is its remote accessibility. Upgrading to a cloud-based platform allows accessibility on any device. Since your business apps are standardized by Microsoft, they can function seamlessly with a single sign-on and are integrated out of the box. Effortless Latest Version Installation: As soon as you leap to the cloud, any subsequent platform will be automatically updated every three months. The application on the other hand will update every six months. Dynamics 365 provides update reminders from 7, 15, 30, and 90 days before the upgrade. You can even postpone upgrades by 12 months from the release date. Minor upgrades take place without disrupting your business operations, and for major updates, you will be updated prior. No/Low Training Required: Since Microsoft uses the same functionalities, you do not have to spend much time learning the software. You can start working right away and boost efficiency at the same time. The core business logic you use has been transferred to Dynamics 365 Finance and Operations, but the interface is updated. Adaptability: AX to D365 Upgrade gives you enough flexibility to mix match apps and personalize your experience while increasing profitability. The best part is that the user experience of these apps is equally intuitive. For instance, you can leverage sales and field service along with Dynamics 365 Finance and Operations providing the ultimate growth platform. Upgrade Dynamics AX to D365 and ensure the most agile, flexible, and secured features. If you wish to for an upgrade, you can Contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Partner.

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Have an Online Retail Business? LS Central can Support You.

Retail ERP Software / Trident Information Systems

Online retail stores were already booming, and then COVID happened. It was disturbing for everyone, but online retailers saw it as an opportunity. According to Finara, Online shopping speeded increasing shoppers by 9.4% estimating more than 3.4 billion shoppers. This number is expected to grow up to 4.9 billion in 2025. With a sudden boom of customers, many online retailers did not have sufficient resources to cater to them. However, only those with ERP Software for eCommerce could manage them properly. With great opportunities come big challenges; customers have become more impatient than ever and expect exceptional services. They are now quicker to abandon a brand fueled by a single unpleasant experience. According to ZK Research, subjects have admitted to shifting their loyalty towards a brand over a bad experience. To compete in this ever-evolving world, you need great customer service, the right technology, and the required resources to thrive in the market. With LS Central ERP Software for eCommerce, you can get all the tools and functionalities you need to balance your business operations and customers at the same time. LS Central is a unified ERP and CRM. Being an extension to Microsoft Business Central, it is hosted by and on Microsoft Azure. Hence, you get all the world-class benefits that Microsoft offers. This is How LS Central ERP Software for eCommerce Supports Your Online Retail Business Provides a Single Vision of Truth As a comprehensive Retail ERP Software, LS Central takes care of every aspect of your online business, including bookings, offers and promotions, sales, inventory, and ERP. Retail Point of Sale Systems provides consolidated data from all these crucial areas in one location. The system handles everything automatically; you don’t need to click anywhere to transfer data from the eCommerce side to the ERP or import any files. Meets Specific Industry Requirements LS Central Store Management Software meets your demands whether you offer jewelry, garden plants, pet supplies, or fine chocolates. This ERP Software for eCommerce is specifically designed to meet the demands and difficulties faced by the many sub-sectors of retail and eCommerce like fashion, electronics, groceries, pharmacy, and any combination of these. You may take advantage of industry best practices and more effectively compete in a difficult market thanks to this embedded domain experience. Meets Customer Expectations Delivering a consistent experience over all of your digital platforms is possible with LS Central Retail Software Solution. Customers may purchase things to be delivered (or picked up in-store if you also operate, or plan to operate, retail locations), view tailored suggestions, exclusive offers, and promotions based on their unique buying histories, and check real-time stock availability on your eCommerce website. Additionally, because everything is interconnected, the data displayed on your website is always accurate and consistent across all touchpoints (such as your stores or other apps). Therefore, you won’t risk upsetting clients by offering them a product that is already sold out. Helps Making More Data-Driven Decisions Many clients that switched to LS Central ERP Software for eCommerce previously operated their businesses using a variety of smaller, independent software solutions. This compartmentalized architecture caused blind spots and eventually led to bad business decisions. To circumvent this and obtain a comprehensive understanding of the customer experience, you must develop a single data set that includes all information from the contact center, sales data, website data, marketing data, etc. that interacts with the consumer. Helps Cost Cutting and Maximizing Revenue You can save the administrative and training expenses associated with employing various software solutions when all the data you want about your online business is in one location. Additionally, ERP Software for eCommerce provides you with a clear, real-time picture of your inventory demand, assisting you in reducing surplus stock and the associated expenses. Not only that but real-time, enterprise-wide access to your sales and customers also enables you to improve your pricing strategy to increase your share of the customer’s disposable income. LS Central is one of the most renowned ERP Software for eCommerce in the world and supports various enterprises. If you are looking forward to implementing it, you must choose a reliable partner. Trident Information Systems is a Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Implementation Partner. After spending more than two decades in the service field we have acquired a solid track of accomplishments, 170+ technical resources, and various awards addressing the milestones we achieved. For further information or a demonstration, Contact Us.

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How to Enhance Customer Experience at a Restaurant

Restaurant Management ERP / Trident Information Systems

Customer service is the core focus of any hospitality business: Be it a dine-in restaurant, or a cloud kitchen, customers are a core center. Your services decide the success or failure of your restaurant, in which technology plays a vital role. Because of this many restaurant owners prefer Restaurant Management System to help them enhance their customer services. According to Denny Meyer, the famous restaurateur, we are living in a service economy. We don’t pay $5 for a cup of coffee at Starbucks, but for the customer service that comes along. Industry Leaders are aware of the importance of customer service. According to a survey by Catalyst, all the 200-person panels disclosed that enhancing their customer service by the end of this year is their goal. Enhancing customer services effectively is possible if you point out the hurdles and work on them such as: Difficulty in Understanding Customers Success doesn’t come easy. Out of 200-person panels, about 46% revealed that it is hard for them to understand market trends and their customers as a whole. They can not segregate their customers into groups to target the right strategy. The rest said they do not have relevant customer data to form strategies and those who don’t know how to use that data to their advantage. It is crucial to understand your customers well or you cannot cross-sell and upsell products. How will you deliver the service your customers expect if you don’t know when, what, and where an item was purchased and what possible factors driving those sales. It’s smart to implement a Restaurant Management System which gathers customer data and shares meaningful insights. One such CRM Software for Hospitality Industry is LS Retail Hospitality Software. Is Your Current Restaurant Management System Enough? One of the most common reasons for lack of visibility is the inefficiency of the technology a restaurant uses. Most of them prefer to have disparate systems for different purposes; separate software to manage finances, different software for taking orders, and a separate Restaurant Management System for loyalty programs too probably. This approach not only is time-consuming, but it is very complex too. When you have so many applications working separately, it gets hard to achieve real-time visibility. The only solution is to implement a unified Restaurant Management Software such as LS Retail ERP. It ensures real-time visibility into your business. Get a Unified Restaurant Management Software for your Business When you use the same platform to manage all your KPIs, you also get all your data managed within the same space. You don’t need to waste your time collecting and arranging data to extract meaningful details. However, this is not the case with a unified Hospitality Management System Software. All your online and in-store data is present on the same platform that you can access without any hassle. With accurate data, you can easily identify your customers according to their last visit history, what they purchased, how much they rated your restaurant, or through which channel they tend to eat more. Overall, it provides a 360-degree view of your different customers. This type of information helps develop excellent strategies based on current trends and your customers’ purchase history. For instance, you can track your customer’s order history and offer personalized menus as per their preference. Or you can create an offer they cannot resist. You can make them feel special with white glove services. For example, you can check if it’s your customer’s birthday and offer a special dessert to make them feel special. Or you can offer them a promotion you know they can’t refuse because it has been crafted just for them. Not just that, with a Restaurant Management System like LS Retail Software Solution, you can optimize AI-powered analytics and reporting to find patterns throughout the vast data available. You can even make exact predictions about consumption and automate replenishment to save time. The best part is that this technology helps cut waste; you avoid overstocking and understocking. Many restaurant Businesses are opting for Restaurant Management systems like LS Retail Software Solution due to their many benefits. This CRM Software for Hospitality Industry Ensures all your data is stored, managed, and protected in one place i.e, Azure Cloud. It is suitable for every restaurant type. If you run a cloud kitchen, it will be the best Cloud Kitchen Management Solution. For LS Retail Implementation, you can contact Trident Information Systems. With 20+ years of providing restaurant management services, we are now a Gold Microsoft Dynamics 365 Implementation Partner and LS Central Diamond Partner. Our dedicated team of professionals is at your service 24/7.

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How Does a Unified Platform Transform Your Restaurant Business?

Restaurant Management ERP / Trident Information Systems

To run a successful restaurant business, it is critical for you to provide excellent services while cutting costs. In worst-case scenarios, your hard work can go for nothing when you are not supported by suitable technology. Having a suitable Restaurant Management System plays a critical role. Restaurant owners are inspired by seeing retailers making double profit with unified Restaurant Management Systems and hence decided to replace their loosely connected system with a platform providing all the business essentials at the same time. They are now witnessing tremendous benefits that come by. Having Hospitality ERP Software and connecting all systems under the same umbrella provides more convenience and accuracy while saving a ton of your time. Yet some of them are confused about whether they should consider a Restaurant Management System or not. We have compiled five reasons why you should get one as a restaurant owner: Ditch Those Disconnected, Error-Prone Processes with Restaurant Management System A few years ago, restaurants had to manage their operations with disparate systems which consisted of a separate billing software, a kitchen management system, vendor management, a reporting tool, business intelligence tools, and probably a few more restaurant management systems. No matter how advanced the system they would use, they still had to work on multiple systems which became prone to human errors. However, this is not the case anymore, as they can optimize a Hospitality Management System Software that consists of every restaurant management essential on the same platform. Since everything is managed by one system, the data is also collected and processed in the same way. Therefore, they no longer need to depend on different Hospitality Software to extract information. Get a Single Vision of Truth Your business would witness a difference if all the departments of your restaurant were able to access the same data across the business. With LS Retail ERP it is possible that all the data is collected, stored, and processed in the same system, hence guaranteeing its accuracy and credibility. You and your staff can access the same information at the same time without having to phone one another for a certain report. One fine example is Nik bakers, a cafe chain based in Northern India. They struggled a lot with accessing reliable data when needed due to their dependency on multiple systems. As soon as they switched their approach to a unified Restaurant Management System, they could see a difference. Enable Updated Information to Your Guests In various surveys, it has been noted that people agree to pay more for better services. This is especially important for an industry like Hospitality where customer experience is a priority. A unified Restaurant Management System ensures managing menus, prices, and offers centrally while synchronizing data at the same time. CRM in Hospitality Industry collects data from different touchpoints and provides an insightful report depicting where the services can get better, how the discount mechanism should improve while also helping create loyalty programs. This is an absolute platform for restaurant owners to know their customers and provide them with customized services. Hospitality ERP Software can ensure that customers feel welcome and heard. It allows connecting with your customers on an emotional level. Deal with Just One Vendor Having different systems is a pain and having to maintain them is a greater pain. You might have to contact different vendors in case more than one of your systems faces issues. However, this is not the case with a unified solution where everything is available on the same platform, and you only rely on the vendor. The service provider only is responsible for your system’s maintenance and updates. For instance, LS Retail Software Solution enables the latest updates twice a year while ensuring you work on the latest version. Do Not Spend Too Much Time on Staff Training The hospitality industry experiences the maximum staff turnover throughout the business and having to train inexperienced staff constantly is a very time-consuming affair. Imagine you are training inexperienced staff for different systems across the business. It will eventually become a painful process. However, you only have to train your employees once, even if they have to change shifts, they will still be able to manage in different sections. With LS Retail’s Restaurant Management System, you can unify every business aspect under the same umbrella. This CRM Software for Hospitality Industry eventually helps enhance communication among employees while streamlining business processes. For instance, orders are automatically sent from the POS to the printing stations or KDS (Kitchen Display System) (Kitchen Display System) in the kitchen, saving your front office employees enough time to welcome more customers. If you are looking for LS Central implementation, you may Contact Trident Information Systems. We are a Gold Microsoft Dynamics 365 Partner and LS Retail Diamond Partner.

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Tricks Famous Restaurants Use to Instantly Improve Their Customer Services.

Restaurant Management ERP / Trident Information Systems

Do you want to improve your customer services in an instant? Do you want to draw new customers and gratify the current customers more? Do you want to have a monopoly over their loyalty? If your current Restaurant Management System is unable to provide you with the efficiency you need, this blog will show all the ingredients you need to upgrade customer services at your restaurant. Did you know, customer experience is the major factor that derives from a restaurant’s success? People don’t pay $5 for just a cup of coffee at Starbucks but for the services. Danny Mayer, the famous restaurateur, revealed in the “How success happens” podcast that customer service leads to a restaurant’s success. For instance, you may shift to a Hospitality ERP Software that supports a POS System which allows multiple payment modes, and self-payment option and see the menu by just scanning the code; everything is packed with faster services. Other restaurants may not even consider this option due to various reasons. Hence you are way ahead of them. Even the industry leaders cannot agree more with it. In a recent survey from marketing agency Catalyst, most IT leaders and CIOs in the restaurant and retail industry disclosed that the center of their strategy is promoting customer satisfaction via services. They also believed that the best way to get deep insights into your customers is to invest in an agile CRM Software for Hospitality Industry. Catalyst interviewed 200 person-panels and found that about 46% of people aim at improving their customer services by the end of this year. While 31% prioritize adjusting their services to market trends while keeping customer behavior, desires, spending patterns, etc. in mind. The rest said they were focusing on improving the services they served their customers. Their Restaurant Management System plays a crucial part in supporting their strategy. If it fails to support them, they will shift to a better Hospitality Software in a heartbeat. Thus, customer service is the key. This blog reveals all the secret tricks which some of the renowned restaurants like Haldirams and Papa John use to instantly improve their customer services! Focus on an All-in-one Approach with Unified Restaurant Management Software Many restaurants run different systems for different purposes and don’t even realize how much it eats their time and resources, and how they could have invested this time to improve their services. By using different software for ERP and CRM, you are unnecessarily engaging your IT team. Big restaurants don’t waste their time on managing software. Rather, prefer a unified software such as LS Retail ERP which packs CRM along. They don’t even fuss about updates as they happen automatically without disrupting business operations. Their IT team focuses on developing custom solutions using a Restaurant Management System to support smoother and better quality customer services. Analyze Customer Data with the Right Tools to Create Strategies that Attract One of the biggest challenges restaurants come across is their inability to understand their customers. In the Catalyst survey, 49% of respondents said that understanding their customers is the most challenging part, the rest said they had no access to their customer data, and those who had couldn’t understand how to use them. It is necessary to incorporate agile features like Business Intelligence into your Restaurant Management System, so you can draw customer data and create actionable and insightful reports out of it. Famous restaurants know what their customers want and how they can pursue them. They don’t create strategies randomly. They use tools that tell them exactly what their customers want and what might attract them. Haldirams and Papa Johns also use Power BI, which automatically comes with LS Retail Software Solution, to understand their customers. They just installed LS Retail POS in their restaurants and let the technology store process every transaction they make with their customers. They later accessed dashboards and reports which tell them precisely what their pattern is so they can carefully strategize their services. Pay Attention to Your Technology Successful restaurants are always on the latest technology. They prefer to use a unified technology that does not need much of their attention. They leave their maintenance responsibilities to the service provider. Where your competition uses the latest technology, using outdated technology can also push you back into the line, so be mindful of the version of technology you incorporate into your business. If you are wondering which Restaurant Management System will bring the best in your business, it’s LS Retail Software Solution. It is one of the best Restaurant Management Systems which provides everything you need on the same platform. In addition, it is hosted on Azure Cloud which ensures data safety and prevents data theft. You will technically never lose crucial data as it backs everything up on the cloud. If you are planning to implement it, you may Contact Trident Information Systems, a Gold Microsoft Implementation Partner, and LS Retail Diamond Partner.

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Best Ways to Serve Your Customers with Food Allergies with Grace

Restaurant Management ERP / Trident

Since a restaurant deals with people coming from diverse backgrounds, it becomes hard for them to track customers who are allergic or intolerant to certain food unless you use a sophisticated Restaurant ERP Software Solution. Restaurant Management ERP like LS Central can tackle dealing with the rising number of guests suffering from food allergies. According to the World Allergy Organization, about 250 million people suffer from food allergies globally (which makes up the approximately ⅓ adult population of the United States alone). And the concerning part is, the number is constantly rising. Food intolerance, on the other hand, is more common but is not as serious as food allergies. However, it can still make someone feel sick and eventually throw out the food. In the case of allergies, even the smallest trace of that food can trigger a reaction that can begin with mere itching to profound consequences like strokes. The worst of them is anaphylaxis, where the person goes into shock and their airways close. To avoid such repercussions, a Restaurant ERP Software Solution is recommended. There is no cure for allergies and intolerances and avoiding certain foods is the only option left. We have compiled a few tips to help you reduce such risks in your restaurant. Be Transparent About the Ingredients Used with a Restaurant ERP Software Solution The very first step to prevent allergic reactions is to be completely transparent with the ingredients you use. Make sure you declare what ingredients are used in every step (A Restaurant POS System will make it easier. However, this does not mean you should disclose your secret recipes too but remark if the bread contains gluten, or the chicken is cooked with eggs and butter, or the dessert contains nuts. By doing so, you are diminishing the risk of allergic or intolerant food slipping onto your customers’ plates. Restaurant POS Software, like the one LS Central offers, is great Software for Restaurant Management that depicts the ingredients used and every allergen. You can always track recipes used on the website, back-office, self-ordering, and POS are up-to-date and consistent. If a recipe is changed, it will automatically be updated centrally, making it easy for your staff to keep up with it. Display Allergen Information on the Menu In many countries, restaurants are obliged to disclose any allergen used in their recipes. For instance, in Europe, there are fourteen allergens: cereals containing gluten, celery, crustaceans, fish, eggs, lupin, Mollusks, peanuts, mustard, soybeans, sesame, sulfites, and sulfur dioxide over a certain concentration. Also, tree nuts like almonds, cashews, hazelnuts, pecans, and pistachios. Pre-packed food must display the presence of any of these flagged items, and for non-pre-packed foods, they should be mentioned in the menus. Even if you are not bound to disclose these details in your region, it is always better to stay on the safe side and disclose if any food item you provide contains allergens. With a POS Solution for Restaurants, you can empower your customers to choose dishes accordingly. Restaurant ERP Software Solution now enables digital menus which have exceeded its popularity beyond online food ordering tablets and phones at their dining tables at restaurants. Reinforce Your Staff with Accurate Information Equip your employees with a POS Software Solution for Restaurants that allows them access to the updated and accurate information made in the menu. It will also help them resolve customer queries related to meals and allergen information. Mobile POS also allows waiters to take orders specifying customers’ requirements on the table and send them to the kitchen without having to walk there physically. This way miscommunication is avoided, and the chef can see all the requests and notice all the flagged items that are meant to be avoided. Educate Your Staff on the Importance of allergen safety Educating your staff about allergies and intolerance is crucial and the misunderstanding surrounding the topic must be cleared up. In some cases, a lactose intolerant person can take grated parmesan without falling sick. In contrast, another customer might face severe consequences after consuming a little bit of a dairy product. Make sure you train them appropriately and allow them access to the updated information. Make sure your front house and kitchen staff recognize the potential food allergies and their repercussions. LS Central Restaurant ERP Software Solution simplifies displaying ingredients. It empowers customers to scan through dishes based on their ingredients, either online or offline. To find out exactly how this technology helps, contact us.

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Why Hospitality Industry Needs a Future Ready Technology

Restaurant Management ERP / Trident Information Systems

This Pandemic has brought a massive shift in the Hospitality industry. The tough working parameters have made it quite difficult for restaurants to sustain their services. The juggle between survival and keeping up with government regulations demand a future-ready Restaurant Management Software to be a must-have for all the restaurants. Such software embraces sophisticated technology which are pushing their limits to evolve into their best vision. One such software includes LS Central for Restaurants; it broadens up to ERP for Restaurant management, and facilities complete business management in the same platform. It is an excellent Restaurant management software, especially when today’s scenarios have shaken the industry from within. Current Challenges Faced by Restaurants Covid-19 pandemic has constrained this industry to operate differently and adopt suitable solutions in order to survive. Certainly, there are a few things that no one saw coming: Meeting the Break-Even Point: your break-even point can be defined as the sales covering your operating costs. Like all the businesses, where the CEOs wish for huge profits, restaurants are struggling to meet their break-even point. Keeping up with the sanitation and health regulations: covid 19 pandemic has made customers and staff even more aware of their sanitation and health Off-Premise Dining: the enforced lockdown has labored the dine-in restaurants to swear by delivery sales and take always to meet the necessary returns. Good Restaurant management software can be a huge help. A recent techno mic conducted study has revealed, over 80% of restaurants were prevented from shutting down because of take always and food deliveries. This is believed to be the forthcoming scenario for the next few years. Limited offers and innovative menus: to last throughout the forthcoming years, there is an incredible need to adopt more creativity. Offering certain menus, new offers, and out-of-the-world experiences can draw a great deal of draw diners, especially those cutting on their dining out budget. Advance online ordering system: Restaurants are subjected to strict sanitary guidelines and lockdowns and are expected to remain the same way for quite a while. There is a growing need for contactless home deliveries and online food orders. Overcoming the slow pace in 2021 will have restaurants to have examined all business prospects and aspects again. Restaurants need suitable Restaurant Management Software such as LS Retail for food services to cope with the upcoming challenges. How Can LS Central For Restaurants Help You Combat The Challenges In Hospitality? There are many technological and non-technological challenges in the hospitality industry, such as the need of using multiple restaurant management software to get different features, back office and front office integration issues, lack of real time data tracking, difficulty in retaining customers and so on. LS Central for Restaurant can help you get rid of them. It is an all-in-one Restaurant Management Software that generates a real-time data report and exhibits the bigger picture of cafes, restaurants, and other food services, integrating activities from the back office to the final customer serving, therefore, leading to excellent coordination. Additionally, you can get the following benefits: Gives The Ultimate Control Over Your Restaurant Since you can monitor each business activity and access real-time data within the same environment, You can eliminate the excessive expenses on multiple software. It carries out the following tasks: This Restaurant Management Software supervises and administers your franchise and location from the headquarters. Controls recipes, prices, offers, menus, and campaigns centrally. Navigate the performances of your staff and carry out effective communication. Computes real-time costs and revenues, and picks up the latest trends and opportunities. Check up on the real-time reports. Uses Artificial Intelligence to read and predict your customer’s or prospects’ behavior. Scales up your business and helps it grow. Centrally Manage Your Restaurant Since you can monitor each business activity and access real-time data within the same environment, you can eliminate the excessive expenses on multiple software. It carries out the following tasks: This Restaurant Management Software supervises and administers your franchise and location from the headquarters. Navigate the performances of your staff and carry out effective communication. Computes real-time costs and revenues, and picks up the latest trends and opportunities. Check up on the real-time reports. Uses Artificial Intelligence to read and predict your customer’s or prospects’ behavior. Scales up your business and helps it grow. Cut Costs and Boost Revenue With proper assist management measures, you can minimize waste and use your resources optimally with this Restaurant Management Software. LS Central does the following jobs for you: Accurately price your menu and ensure good returns. Orders and distributes the appropriate quantity of ingredients. . Plan out your meals and streamline your ingredient orders. Automates everything and eliminates mistakes. Allow Customers to Serve Themselves Get ready to deliver excellent customer services and draw a broad set of customers repeatedly. This is how it helps your business get a customer boost: Uses mobile POS on the table and takes contactless orders and payments. Gives your customers a free hand to customize their meal by removing or adding ingredients of their choice. Exhibits the exact ingredients and information on allergens at the POS on online platforms and also on self-ordering devices. Adjusts the price and the menu as per the demand. This Restaurant Management Software allows your customers to order food online or as per their preferred services. Loyalty Programs A loyalty program is a great measure to retain your current customers and also to increase the customer base. A customer loyalty program includes the following: Prepares a personalized promotion and each guest can get an attractive meal deal Smartly generates loyalty programs to benefit you and your guests in the shape of returns. Creates happy hours strategy to attract maximum customers. Launches various deals and offers according to customer preferences and spending behavior data. Our Final Words LS Central is one of the best Restaurant Management Software which integrates services like Point Of Sale, Supply Chain Management, Operations, Online Channels, Inventory, and customer loyalty within the same environment. Trident is one of the most renowned LS Central Information Partner. For the best support, feel free to contact us. We will be more than happy to serve.

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7 Reasons to have a Retail-oriented Solution to Unite E-commerce and ERP

Retail ERP Software / Trident Information Systems

[vc_row][vc_column][vc_column_text]Solely brick-and-mortar retail is gradually have become the exception rather than the norm. Increasing numbers of consumers have welcomed the convenience of online retailers, allowing them to evaluate items in less time and make purchasing decisions rather than visiting various physical stores. In everyday market research, 81 percent of consumers use phones and tablets. In reply to these developments, businesses try to boost revenues by embracing ecommerce and spreading to other platforms. Yet each new site introduced by marketers raises the difficulty of their distribution chain. To integrate all channels information to make good enterprise-wide choices, they need new digital resources. To establish a consolidated database of all purchases, clients, and goods, several retail businesses prefer to incorporate their ERP implementation services with each of their distribution channels. There are however some clear benefits of using an integrated solution designed specifically for the retail sector over integration solutions for common use applications. Below are some features of built-in retail integration solutions that show the requirement of customization for a common integration framework: 1- Flexibility Over Retail Vhannels All businesses move toward cohesive user experiences. Retail-specific integration solutions enable different systems, like your point-of-sale (POS) and ecommerce system, to import and then use product descriptions into your Retail ERP Software. It means you have the same range of products throughout all the product lines, while constantly pricing and discounting those items. 2- Omni Channel Experience Retail integration solutions offer services for Omni channel purchase-online pickup-in-store (BOPIS) fulfilment which enables customers to buy an item from one channel and deliver it from another platform. They might buy a product at a retail outlet, for instance, and have it shipped to their house, or they might order it online and pick it up at a local retail outlet. The retail-specific integrated system manages ZIP-code searches for shop inventory, and shares shop pickup information between systems. 3 – Inventory Clarity Retail connectivity solutions provide an accurate representation of product availability by synchronization of inventory data throughout networks and systems on a routine basis. Entities can even merge individual warehouses and shops into satisfactory groups to enhance the control of the distribution chain. 4- Client Information Integration Your Retail ERP system will exchange customer data with your online store and other channels, using a retail-specific implementation solution. Customer data must stay consistent over digital and physical platforms and will avoid redundant information. Such knowledge could be used to generate and monitor purchase requests, and to improve loyalty program management. 5- Unified Loyalty Program A retail integration solution makes it much easier to operate a single loyalty program with consumer, pricing, and discount information integrated into your Retail ERP system. You will receive and redeem coupons, gift cards, and loyalty points across all platforms, creating better customer satisfaction and higher participation levels than a channel-specific rewards program. 6 – Single Integration Solution for Payment A retail-specific integration approach increases time to value by offering preloaded integration with major payment service vendors. The use of one integrated system for processing payments, order processing, customer data, and product inventory offers greater efficiency and lower production costs than multi-integrator dependence. 7 – Managing Multiple Languages and Currencies Retail integration technologies are planned for retail operations around the world. They have help for managing multiple languages and currencies, so you can quickly set up physical or online stores in new geographical regions. Conclusion Integration solutions intended for the retail sector provide many out of the box that would involve many months of costly customization to accomplish using platforms for general purpose integration. Trident Information Pvt Ltd provides a flexible and versatile integration solution which many international retailers use. For more information on the power of retail-specific integration, contact Microsoft ERP Partner Trident Information Pvt Ltd on https:/tridentinfo.com/contact/ [/vc_column_text][/vc_column][/vc_row]

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Turn prospects into engaged customers with intelligent sales and marketing

Microsoft Dynamics CRM / Trident Information Systems

[vc_row][vc_column][vc_column_text] The selling landscape is undergoing fundamental changes, many of them driven by the effects of B2B customers’ experience as everyday consumers. Many retailers have created personalized, nearly immersive, online experiences for each customer. Consumers shopping for goods and services continually experience fresh and delightful interactions, from highly customized offers and recommendations to frictionless channels to 24/7 interactions. Using Microsoft Dynamics 365 for Marketing and Microsoft Dynamics 365 for Sales organisations are improving their profit margins. The impact of B2C on B2B Today’s B2B buyers have high expectations, and those expectations will not be met if B2B buyers are accustomed to sophisticated consumer interactions in their personal lives. Executive B2B buyers are not impressed by marketing driven by large, relatively impersonal data analysis that leads to inconsistent and conflicting interactions or sales outreach that doesn’t cater specifically to their needs at the right time. The source of the problem may be largely invisible to the companies perpetuating this issue. Many organizations believe themselves to be customer-centric, while their buyers may not agree. That’s a significant disconnect. Clearly, B2B has much to learn from B2C companies. Customer experience – the rewards for getting it right Many B2C organizations have strategically embraced modern technologies like customer data platforms (CDP) and artificial intelligence (AI) to gain a 360-degree view of their customers and follow through on those insights to optimize customer engagement. The rewards for getting this engagement right are substantial. Many buyers are willing to pay more for a better customer experience. In terms of the potential benefits a great experience can have on sales success, a McKinsey study reported that organizations can expect: 10-15 percent lower customer churn 20-40 percent increase in the win rate of offers Up to 50 percent lower service costs Take a new approach B2B companies must move away from their legacy approaches based on large, relatively impersonal data analysis and move to solutions that unify relationship data across the full customer lifecycle. That way, they can gain insights that help build credibility and trust with buyers. They can run multi-channel campaigns to increase sales-ready leads, create personal experiences, and use guided process and AI to anticipate and respond faster to customer needs. They can build the ongoing, high-quality relationships that are necessary for long-term success. Four principal goals Turning prospects into engaged customers is a process. In order to achieve these goals, organizations must focus on 4 key priorities: Nurture more demand Personalize buyer experiences Build relationships at scale Make insight-driven decisions Each of these drives results by using deep reservoirs of data in making technology feel more human. Nurture more demand Relying only on conventional, basic email marketing as the primary source of leads is simply not effective enough. In fact, the more focused and demanding the customer universe is, the more essential it is to gain deep insights into what those customers expect. Northrop & Johnson, a leading global yacht brokerage, competes for multi-million dollar customers using technology its industry has been slow to adopt. Using Microsoft Dynamics 365 for Marketing has created a decided competitive advantage: Vital insights into their customer base have helped to drive a 70 percent increase in charter sales. In any industry, companies need to generate leads across multiple channels, nurture large numbers of leads while prioritizing each one, and use data-driven insights to deliver leads that are sales-ready. Nurturing more demand is critical to growth. Personalize buyer experiences It’s time to end friction, inconsistencies, and the “do you know who I am?” part of the customer experience. Companies can acquire a holistic view of buyers, predict buyer intent, and orchestrate a connected, personalized journey for customers. In an era where guests have more choices than ever for leisure and entertainment, Tivoli delights its guests by using Dynamics 365 Customer Insights to stay one step ahead of expectations and transform the guest experience. With its deeper understanding of guests, it can add new chapters to its long tradition of imagination and innovation. Build relationships at scale Mutually beneficial relationships don’t simply happen with more data. Companies need to build credibility to establish and grow relationships with customers. Together, Dynamics 365 and LinkedIn enable the company to have increased information about, and impact on the sales relationships that are added to its sales pipeline, even as that pipeline experiences exponential growth month over month. Make insight-driven decisions Here’s where sales and marketing can truly align: utilizing data to uncover insights that lead to better-informed decisions throughout the sales process. This can improve performance, empower employees, and enable the company to gain increasingly effective strategic insights. With more than 1,500 pubs serving guests throughout the UK, Marston’s launched a business transition by bringing together guest data that was scattered across multiple systems into Dynamics 365. With their locations’ guest data now unified, Marston’s will gain a complete view of guests, which can be harnessed to generate customer satisfaction and strategic insights. This approach helps drive improved performance throughout the company, including the opportunity to empower employees – an often-overlooked aspect of a company’s success. Aligning sales and marketing: The intelligent way to succeed It’s possible to create exceptional experiences, drive more qualified leads, and increase revenue if an organization has the vision, process, and technology to harness all the data available. This requires high-level technology with well-defined business goals and sales and marketing applications fueled by keen intelligence. We have a compelling offering to accomplish just that with Microsoft Dynamics 365. Get in touch with our representative to request a demo for Microsoft Dynamics 365 for Sales & Microsoft Dynamics 365 for Marketing Blog Reference : https://cloudblogs.microsoft.com/dynamics365/bdm/2019/09/19/turn-prospects-into-engaged-customers-with-intelligent-sales-and-marketing/[/vc_column_text][/vc_column][/vc_row]

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Slash costs in your restaurant with the right software system

Restaurant Management ERP / Trident Information Systems

[vc_row][vc_column][vc_column_text]How do you manage costs in your restaurant business? Are you operating as efficiently as you could be? We know how difficult it can be to maintain optimal efficiency and make money in a time of razor-thin margins and intense competition. By their very nature, restaurants are characterized by predictable, seasonal factors as well as by unpredictable ones, including changing customer preferences and fluctuating running costs. But there are ways to get a better handle of your business, helping you to plan ahead more effectively, become leaner and reduce costs in the process. For many restaurant owners, the answer lies in choosing a modern unified technology platform that provides a complete overview of your business operations from Point of Sale (POS) to back office. Indeed, research by the National Restaurant Association in the US found that over 80% of restaurants are turning to technology like online ordering and reservations and restaurant analytics to help them run their business successfully and efficiently. The same report found that four in five restaurant operators agreed that: Technology helps increase sales Technology makes their restaurant more productive Technology provides a competitive advantage. If you’re in two minds as to whether a restaurant management system could help your business grow, rather than simply cost you money, here are some specific areas in your business where the right technology can make a real difference: Optimize staff management If your staff schedules are currently handled manually, in spreadsheets or even on paper forms, you could be missing out on a trick. Staff management software has the capabilities you need to ensure rosters correspond with table bookings and helps you plan for the right amount of labor you need. The result is optimized schedules, which means you don’t have too many employees at work during quiet periods, and yet you have enough on hand to see you through the busy times. If you select a unified system for your restaurant, the staff management functionality can be part of the same platform used to manage the rest of your business. This allows you to make truly informed decisions using historic sales data and drilling down by location, day of the week and time to see patterns emerging and better determine when you will be busy or quiet. Another factor to consider is how you can use the software to keep track of your budgets and make sure you’re not paying out more than you should be. We know how difficult it can be to check and confirm the hours worked by each of your employees, especially when you are likely dealing with so many. But a staff management system can automate this for you, confirming actual hours worked are the same as those planned and highlighting any discrepancies for you to follow up on, minimizing errors and costs. With the functionality to analyze how much you are spending by employee, work code, shift and role, you can compare actual costs and performance against your business plan, and minimize unnecessary extra expenses, such as overtime. Simplify staff training In this industry, we know that workers tend to be transient – maybe you have lots of students or temporary workers on your payroll. High staff turnover can be a real pain point and loss maker for your business, especially as recruiting and training staff is both time consuming and costly. But there are ways technology can help you control this better, and reduce the costs and pain of getting new staff on board. If the systems you use are intuitive and easy for all employees to understand, you won’t have to spend as long training them on how to use them in the first place. Some retail management systems allow you to set up your POS so it mirrors your menu, making it far simpler for staff to find their way around while also helping to reduce mistakes. To simplify training even further, it could pay off to choose a system that uses a logic your staff is already familiar with. The LS Retail restaurant solutions, LS First and LS Central, are built on well-known Microsoft technology. This means new employees can be up and running quickly, as any experience with Microsoft software such as Office or Windows means they already know where to find menus and information in the system. Having one enterprise-wide platform, rather than multiple software solutions strung together, also means you only need to train your staff up once. This not only saves time and cost but gives you greater flexibility too. If you need to move staff from the bar to the restaurant floor, you can do so with ease. No extra training required to use a separate system; no time wasted. Increase table turnover and order value Is your restaurant floor running as smoothly as it could? There are some steps you can put in place to subtly speed up the process, allowing you to serve more customers without making your diners feel rushed. Mobile POS devices are a great way of doing this. As they connect your servers directly to the kitchen, kitchen staff can act on orders as soon as they are taken at the table, speeding up food preparation. Your waiters can get an alert on their POS devices when orders are ready, and they can also take payments on the device as soon as diners are ready to leave – no waiting for card readers or an available cash register. If you select the right mobile POS, your staff can also handle conversational ordering, where they take orders in the same way that customers reel them off – extra cheese on their burger and no mayo, with large chips, for example. Everything can be quickly inputted into the POS, speeding up service time and reducing errors. At the same time, because staff have all menu information right in front of them, they can improve their upselling potential by suggesting upsell items and upgrades as they take orders. Streamline kitchen operations A unified platform complete with a kitchen management system could help your restaurant serve up food more quickly and efficiently than ever. In the kitchen, having Kitchen Display System (KDS) screens connected to the

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