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How can Restaurants Create Attractive Menus?

Have you ever wondered why a customer of yours only orders a specific dish and ignores others? Did they decide before if they wanted to have fried chicken with mayonnaise before walking into your restaurant? Was there something else that drove them to choose what they did? Yours Restaurant Management System plays a critical role in influencing your customers. Your Restaurant ERP System helps decide on a menu. A BI-oriented Restaurant CRM Software can help you understand your customers and identify popular dishes in a certain area. This is a huge advantage when creating a menu. Be cautious while selecting the right Restaurant Software Companies. One wrong decision can tie you down for up to five years and may supply a low ROI. Customers tend to look at the menu for merely a few seconds. If it is effectively tailored, you can witness whooping sales and margin. Transform your menu from a simple and stale price list to an eye-catching marketing tool. We have compiled a few tips to effectively give your menu a new lease of life ensuring it fulfils your customers’ and business needs. Go Digital with a Restaurant Management System The fundamental tip is to use suitable Restaurant Management Software, preferably a unified ERP and CRM. LS Retail is one of the most famous examples of a unified ERP and CRM. It also works on Power BI providing insightful business and market details. These details also specify meals that are in most demand area-wise. It is an incredible tool that helps spot opportunities to boost sales and profit margin. Scale Down Your Menu According to the UN National Restaurant Association’s report, many restaurants scaled back their menu at the peak of the pandemic. They axed complex dishes and only simple to make dishes were offered which could be prepared by lesser staff. This way they could cut their inventory requirements and ensure their staff’s potential could be maximized. Most of them utilized their Restaurant Management System to the In many ways cutting down menus and shredding out less successful items is a logical step. If you keep more items on your list, you will need more inventory at hand which adds costs. Suitable Software for Restaurant Management provides robust inventory management tools, so you live to track and plan your inventory accordingly. Moreover, you may not be able to maintain the same quality throughout all the dishes, which will end up slowing down your pace. Giving your customers too much time to think encourages them to take more time in deciding what they want. It is a clever idea to add only popular dishes and meals to your menu. Restaurant POS Software can help you identify the popular dishes. Spot Your Most Famous Dishes How much you manage to persuade your customers depends on how well you organize your menu. According to William Poundstone’s book Priceless, he described how restaurants list their high profit and expensive dishes on the top right corner of the menu to catch the customer’s eye and make them think of other items displayed as cheaper options. Also, using a Restaurant Management ERP will help you with spotting the famous dishes so you can plan further accordingly. Boxes are another eye-catcher. Those items are boxed that the chef wants to sell, and people tend to purchase them at the same time. Boxes in assorted sizes promote a sense of flexibility among the buyers. They think they save money if they purchase the smaller size. In addition to it, you can also utilize colors to your benefit. For instance, the color red is used in limits to catch the eye of high-margin items. Orange stimulates appetite, whereas brown gives out an earthly vibe. With a Restaurant Management System, you can easily segment your menu using favorable colors. Highlight Food, Instead of the Price A scientist at Stanford University found that people are more likely to choose a less demanded, healthier option such as vegetable sides if they are given a more elaborated description. On the other hand, labels such as “twisted citrus glazed carrots,” attract more of their attention than a healthy vegetable side. Similarly, you can also successfully justify the price tag of more expensive items. Diners will be more inclined to your expensive mutton curry if you manage to justify how premium it is prepared using top-grade ingredients. With a Restaurant ERP Solution, your customers can view such details on a POS device. It becomes easier to incline them toward a more expensive device with a Restaurant Management System. LS Retail is a unified Restaurant Management System that helps restaurants manage their inventory and plan their menu. It is also easier to serve customers, and with insightful reports, successful strategies are on their way to implementation. If you are looking to implement LS Central and need a demonstration, Contact Trident.

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How Can Steel Manufacturers Predict Demand and Streamline Operations Amid an Unpredictable Pandemic?

Steel Manufacturing / Trident

Steel manufacturing covers about 2% of India’s GDP and 0.6% of the world’s GDP. Being in such a small industry, steel manufacturers often come across various challenges that their old Manufacturing Management System cannot cope with. However, some of them still upgraded to Steel Manufacturing ERP and went ahead of the competition. Their challenges grew threefold when a pandemic attacked the globe. New COVID variants emerge now and then which leads to unpredictable pandemics. Unpredictable pandemics cause unexpected customer demands. This often leads manufacturers to the verge of despair. Several steel manufacturers decided to upgrade their disparate technology to Steel Manufacturing ERP, whereas some still stuck to their good old excel sheets. Due to unpredictable demand shifts, many steel manufacturers suffer losses. Sometimes some plants even shut down leading to an unemployment crisis. What is the solution? Steel Manufacturing ERP Software like Microsoft Dynamics 365 provides a single platform that supports ERP and CRM (Customer Relationship Manager) at the same time. This Manufacturing CRM Software optimizes Power BI to predict demand even during the most unpredictable times. Can Steel Manufacturing ERP Be Really a Solution? Steel Manufacturing ERP is a wizard tool for manufacturers. It is a unified solution that maintains enterprise resources and manages customer relationships at the same time. One of the most renowned Manufacturing ERP Software includes Microsoft Dynamics 365 for Manufacturing. An ERP for Steel Fabrication ensures the following benefits: Company-wide Network Integration This is one of the most valuable benefits provided by Metal Fabrication Design Software. Integrated Manufacturing ERP System aids manufacturing companies or plants to integrate and streamline their key areas such as raw material sources, procurement, managing vendors, managing inventory, and so on. This approach swears by the accuracy of financial transactions with every detail present on the same platform. Manufacturers using distinct software to manage their business often miss streamlining the key operations. Multiple Planning Capacities The steel manufacturing process in a steel manufacturing company goes through multiple planning capabilities. Things get complicated when a manufacturer tends to store data on multiple platforms. While planning he has to search through multiple sources and sometimes cannot even find the required data. It severely hampers the planning process. In contrast, having everything present on a single platform unifies data and makes the planning process a lot easier. Timesaving ERP for Steel Manufacturing reduces the production and sales cycle. Moreover, the staff can access important data without having to go through a loop of management. Furthermore, it also streamlines the supply chain and inventory management and makes it easier to tackle problems. Steel Manufacturing ERP fulfills every requirement on the same platform. 365 Degree View of Critical Data and Processes A unified Steel Fabrication Software ensures a smooth flow of information across the company. Therefore, allowing users to access real-time data on the go. In addition, managers and decision-makers are at a great advantage. They get to oversee their entire manufacturing business from a 360-degree view. Even if they are running multiple plants, they can access its data in one go. Planning becomes a lot easier compared to the manufacturers relying on disparate systems to manage their business. With Microsoft Steel Manufacturing ERP, the managers can get real-time information in actionable and insightful reports. Accurate Business Forecasting To meet the overwhelming customer demands for automotive, construction sectors, and heavy equipment, it is important for steel manufacturing plants to track the emerging market trends, especially during the time of COVID. Old fashioned Steel Fabrication Management System failed at providing current reports. As soon as the reports reach the person concerned, most of the time, they are a day or two old. A Metal Industry ERP like Microsoft Dynamics 365 for Steel Manufacturing uses Power BI to extract data from various sources and merge them into an actionable and insightful report. Whether it is finding the issues arising in KPIs or forecasting customer demands. Power BI proffers accurate reports on the same. Cost Control ERP Implementation for Steel Manufacturing accounts for excellent control over finance and accounting, thus, bringing out optimum management and project budget control, as well as related costs. Therefore, keeping business control is not the only advantage you get from Steel Manufacturing ERP. You are also entitled to get robust financial management. Microsoft Dynamics 365 is one of the most popular ERPs (Enterprise Resource Planning) and CRM across the globe. There is hardly any business that has not ever heard of Microsoft Dynamics 365. It has helped businesses achieve milestones quickly and more easily with its robust tools and functionalities. What Makes Microsoft Dynamics 365 Your Go-to Steel Manufacturing ERP Software? From small and unorganized businesses to large multinational businesses, having a full-fledged view of any sort of business is imperative. Microsoft Dynamics 365 Steel Fabrication provides a 360-degree view of your business. Whether it is a single item producer or a custom-specific metal manufacturer, D365 for Manufacturing has everything you need. This software provides the following benefits: Quality Management This Steel Manufacturing ERP allows you to generate your material certificate which ensures its quality grade. Furthermore, it also allows the user to track issues by problem type and spot their long-term or short-term solutions, respectively. The statistics also state insights into the key performance indicator (KPI), and where the nonconformance issues arose. It displays the solutions which helped resolve those issues in the past. You can also use the historical data to calculate the previous quality measures and discover the appropriate measures to use this time. As soon as you set up quality associations, it creates quality orders for different business operations, conditions, and events. The quality association may also sometimes include a certain item or every item. Shop-floor Reporting With Microsoft’s Steel Fabrication Management Software, manufacturers can manage their operational tasks which are straight away associated with the production department. They can also schedule, track, and report work progression in the manufacturing plant. Further, live reporting with job progression reporting and costing according to the employee’s name, the time on production orders, and their duties.

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What Tool Does Your Restaurant Need for Successful Loyalty Building Strategies?

Restaurant Management ERP / Trident

Determining how to attract more customers and encouraging existing customers to stay needs innovative strategies. For which restaurants need thorough analysis of their customers. A Restaurant CRM Solution like LS Central can provide an impactful platform for the same. With Power BI-driven tools, strategists can access real-time customer-oriented reports defining their spending patterns, preferences, and other relevant details through insightful reports. You must be wondering; how does Power BI (Business Intelligence) manage to provide such insightful reports? Power BI is a collection of software services, applications, and connectors working together to turn distinct data sources into coherent, visually impressive, and interactive insights. It gathers and integrates data from different touchpoints and provides thorough research on each customer. Digitalization plays a key role in creating loyalty-boosting strategies. Restaurant POS Software, for instance, is more than just your regular billing software. It records every transaction, which later helps in building reports. Without customer insights, your loyalty boosting strategies are going in vain. Multiple factors can hinder your success such as: Inability to recognize customer patterns and implement the wrong strategy on them. Sudden customer preference changes lead to an imbalance in services. Inability to implement the right meal plans in the right chain. Offering discounts on the wrong meal plans. Inability to provide customized services. Seeing every customer with the same vision. Confusing wrong groups for certain deals and orders. Inability to look appealing enough to the customer. Using obsolete strategies can bore customers. A successful Restaurant CRM Solution is the one that helps you resolve these issues and provides a smooth ecosystem for inventing impactful loyalty boosting strategies. Use LS Retail’s Power BI to Foster Innovative Loyalty Boosting Strategy To retain your customers and build loyalty in your restaurant, you must reward returning customers with offers and deals they cannot resist. LS Central Restaurant CRM Solution uses Power BI to identify loyal customers effortlessly. Using this Software for Restaurant Management, create loyalty programs that complement your goals. Understand Your Customer’s Pattern A loyalty program gives excellent value toward understanding your customer preferences better while efficiently predicting their next step. You can identify meal trends, micro-segments, and potential demand. By understanding your customer habits and identifying when and what vouchers are offered and are redeemed, you can enhance your marketing campaigns. With its POS Software Solution, you can also optimize stock mix and distribution. Craft Attractive Loyalty Programs As soon as you tie up your loyalty strategies with LS Retail Restaurant ERP Solution, you can craft programs to achieve your goals optimally while boosting customer satisfaction. Design different tiers with specified benefits. You can also set rules on how to collect and spend them. The best and most effective part is, you can segment customers according to their choices and preferences, then offer certain deals and offers according to the same. Build an Emotional Bond with Your Customers Apply customer data into your strategies and make your returning customers feel cared for. They might not realize it but subconsciously, they will create a special bond with your restaurant. Attractive deals will encourage them to bring their loved ones to your restaurant on their next visit. Alternatively, you can include a strategy that supports this idea; a deal that gives a certain discount if you bring someone with you on a certain date or day of the week. Numerous deals can be created using the same strategy. Optimize Omni-Channel Whether your customers order food online or come to your restaurant, you can still track their preferences and spending using omnichannel. This is essentially useful for providing customized offers and logical communication. You can create a tiered loyalty program to drive repeat online and offline business. You can divide a promo according to platforms; online and offline having different promos. Send customized vouchers on birthdays or anniversaries to VIP customers. You can also offer a blended order and pick-up mode. Let them order food online which they can later pick on their way home if they do not want to get delivered by your delivery boy. Without impactful strategies, restaurants, especially emerging restaurants, cannot survive for long in this cut-throat competitive era. LS Central Restaurant CRM Solution provides a platform that allows crafting impactful and relevant strategies. If you are looking for LS Central implementation, you may contact us.

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Bind Customers to your Retail Business with LS Retail

Retail ERP Software / Trident

Have you ever wondered how some retailers manage to bind customers to their business and some do not? Suitable ERP Software for Retailers and a hint of creativity are the secret ingredients. They optimize its tools and complement them with innovative strategies. However, if you are not creative enough, it is no issue at all. LS Retail ERP alone can provide a robust platform holding a plethora of customer-compelling tools and functionalities. Retail businesses run on low-profit margins, face massive competition, and are in desperate need of ERP Software for Retailers. Those who run disparate systems like separate Customer Management System, billing software, Inventory Management Software, etc. are prone to face more downtimes than those who prefer a unified Retail Management Software like LS Retail Software Solution. Having a disconnected CRM Software for Retail is not very effective during a cutthroat competitive era, where your competition is upgrading their technological approach. Such retailers commonly come across some general issues such as: Overstocking and understocking. Redundancy issues. Imbalanced balance sheet. Inability to cope with a sudden customer preference change. Poor strategies and rigidity. Lack of enough data while creating loyalty programs. LS Retail ERP abolishes most of the factors hindering a successful customer relationship, it uses Power BI (Business Intelligence) to collect data and creates real-time reports which help understand customers better. Create successful loyalty programs, deals, offers, and coupons based on the information given. How does ERP Software for Retailers Help Connecting with Your Customers? ERP, like LS Retail Software Solutions, extracts customer data from every touchpoint, compiles data, and generates insightful and visually appealing customer reports. In addition, you can: Offer secure and contactless payment options. Align replenishment to the actual demand and trends. Allow customers to check real-time product availability. Enable self-service shopping and checkout options. Customized Deals and Offers Having deals and offers customized for your customers helps form a special bond with them. With Power BI you can get reports on just the information you need, through which you can segregate customers into different segments according to their preferences. You can either create individual offers or group-oriented loyalty programs. It usually compels customers to think it over and form an emotional bond with a particular company or a brand. Display Relevant Item Suggestions on E-commerce Platforms This CRM for Ecommerce, using artificial intelligence, looks through the customer’s history and understands their pattern, then it customizes a list of products for your customers Which might grab their interest. Besides increasing cross-selling and upselling, it can make some customers subconsciously feel cared for and drive them to visit your site more often. Self-Check-out Services With more and more dependency on technology, customers are becoming increasingly impatient. No customer likes waiting in long queues with a bunch of items. Offering self-service and self-checkout options busts frustrating queues and clears up the floor space. Customers hop back to stores with more convenience than those who lack it. Easy Product Purchase or Return Either Online or Offline To gain customers’ trust it is mandatory to ensure an easy return policy, either online or offline. A customer will feel confident enough to purchase a product from your shop if they are provided with a convenient return facility. With this ERP Software for Retailers, you can easily provide easy purchase returns either online or offline. Word of Mouth Attracts and Binds New Customers Keeping your customers satisfied helps attract new customers into your business through one of the most effective promotional techniques i.e., word of mouth (WOM). When a customer is happy with your services, he is most likely to refer your store to his friends and family. It does not take too long for new customers to build trust in your brand too. How to Pick the Right Vendor? LS Retail Software Solution is indeed one of the best ERP Software for Retailers. However, it is crucial to choose the right LS Retail ERP Implementation Partner from the pool of LS Retail ERP Vendors. Make sure the vendor you select has a robust track record and enough resources to support you during downtime. Make sure the partner provides 24/7 LS Central Support. Trident Information Systems is a Gold Microsoft Dynamics 365 Implementation partner with 20+ years of experience and a robust track of accomplishments. Our team of experts delivers 24/7 support. Contact us for further information or a demonstration.

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Why Should Large Scale Businesses opt for Microsoft Dynamics 365 Business Central SaaS?

Business Central Implementation / Trident

Back in the day, businesspeople perceived cloud-based software implementation to be well suited for only small to medium-sized businesses. It had an image of reducing the upfront and implementation costs for SMBs while large-scale businesses still preferred to stick to the traditional on-premises software. However, Microsoft Dynamics 365 Implementation has shunned this perception. Greater control, more functionality, and complete customization are some of many Dynamics 365 Business Central Features. Large-scale businesses have begun to accept Microsoft Dynamics 365 Implementation to manage their complex requirements. It is one of the most popular enterprises resource planning which is now considered well suited for large enterprises. At the recent Annual Directions Conference, Rayner Vas (software engineer), and Christian Heide Damm (architect) elaborated on Microsoft’s investments and enhanced performance. Now, Business Central refrains from any limitations on the number of users, transactions, sessions, or size of the database, making it a suitable option for businesses of varied sizes. Business Central Licensing is also very flexible. The Forrester research also backs up this claim; they state the total impact of Business Central on a business’s economy. They found out that businesses who opted for Microsoft Dynamics 365 Implementation successfully attained operational efficiency, cut costs, and easily scaled their deployments. This growth is a result of the support that the cloud offered. However, if you are still unsure about Microsoft Business Central, we have compiled the top three reasons to convince you to choose it for your large-scale business. Steady Scalability Microsoft Business Central allows as many users as your business needs. There is no limitation to your growth. Each Business Central instance comes with data storage of 80 GB. According to Microsoft, this is more than enough space for different organizations. Even if a company needs expansion in their data storage, they can add it. Business Central keeps adding regular performance enhancements to ensure enough scalability for even the largest organizations. Latest features like SQL Compression – a technique that is also employed throughout other Microsoft Dynamics 365 cloud services. It helps reduce database volume and enhance performance. Its service functionality also tracks unanticipated database growth while aiding users to catch issues in the earlier stages and prevent unexpected database use. In addition, the Business Central Admin Dashboard also helps the users to manage their database costs continuously. Having complete visibility of your data and being able to see exactly what you are using; you can calculate the total costs and plan the budget accordingly. According to further reports by Forster, almost all the Business Central users state the benefits of being able to scale users and enjoy license types. Also, during turbulent times like pandemics, they could keep their ERP (Enterprise Resource Planning) resources on provision and cut costs. On the Go Productivity Being a cloud-first solution, Microsoft Dynamics 365 Implementation enables its user’s freedom of action. In the past couple of years, some large-scale businesses faced shortcomings when it came to making rapid changes. For instance, large-scale businesses working on premises could not fulfil the requirement of remote work overnight. Those who were already running in Cloud could successfully adapt to it. Reports also suggest that firms who invest in technologies which enable remote work will eventually enjoy a competitive edge through a more engaged workforce. Furthermore, it was also reported that business central users noted that being on SaaS allows their transition to remote work a lot easier than it would have been with their previous on-premises ERP software. Best In-class Security for Your Business It is not hidden from anyone how robust Microsoft security is. Microsoft takes its security very seriously. It costs about USD 1 billion a year. It has shown its security’s continuous enhancement in multiple ways: from data encryption to identity isolation to automated threat detection, and just-in-time access. A few years ago, some customers were hesitant about using cloud services because they thought it was not safe enough. Nowadays, however, the situation has reversed. Business owners are more inclined toward the concept of the cloud due to its unparalleled security. With Microsoft Dynamics 365 Implementation, users can take complete advantage of the full security infrastructure provided by Microsoft cloud to its users. Overall, because of the above-mentioned reasons and more, numerous retailers chose Microsoft Dynamics 365 Implementation. For Microsoft Business Central Demo, contact Trident Information Systems. We are a gold Microsoft Dynamics 365 partner and have served various business ventures.

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How Does Microsoft Dynamics 365 Help to Create an Intelligent and Adaptable Supply Chain Management?

Supplychain management ERP / Trident

Before the pandemic, flexibility in the supply chain was a luxury, a differentiator. Now we realize that it may be the key between survival and failure. While we are not anticipating another event of magnitude and speed with COVID, which impacted supply chains, it can be expected that our industries will continue to revolutionize. With the right technology such as Dynamics 365 for Supply Chain, you can present yourself as a new competitor or business model, the most important thing will be to have the flexibility to navigate unknown seas. The pandemic has undoubtedly been an event that has transformed the world. Its drastic arrival, the uncertainty it generated, and the continued speculation about what a new normal will has had us guessing the direction in which we should continue as companies. More than anything, the crisis evidenced our ability to react quickly. Those businesses that were prepared and could adapt succeeded, those who did not face the harsh reality: they are not flexible. There are various challenges that the supply chain comes across such as: Cost Management: Costing plays a vital role in supply chain management, especially in the current era where the cost of energy, raw material, and labor has increased due to economic constraints. If the cost is not properly done, it gets hard to keep up with continuous production and providing customers with excellent quality products at affordable rates. Unforeseen Delays: It might be easier to procure materials and products than delivering them. As one of the major and most common issues in supply chain management, you are most likely to face delayed deliveries which are going to impact your business in one way or another. You may even deteriorate your market reputation or even worse, your customers might hop on to your competitors in search of better services. Improper Forecasting Techniques: You cannot expect a calculator and speculation to be a comprehensive demand forecasting toolset. If you are still holding up to these stale and outdated methods, you are much likely to encounter losses. There is an urgent need to adopt a solution that offers smart and reliable tools to make demand forecasts. Inventory Management: Lack of visibility of your inventory and being unaware of your inventory levels can cause serious obstacles. Even with the technology available, many businesses are still following outdated inventory management which often provides inaccurate data. Beef Up Your Supply Chain with Microsoft Dynamics 365 for Supply Chain In current scenarios, the best way to upgrade your supply chain management is to adopt a unified Supply Chain ERP Software such as Dynamics 365 for Supply Chain, it has all the flexibility and agility you need to get rid of these issues within the same environment. It is recommended to upgrade your current ERP to the cloud and reap maximum benefits. You can upgrade your Supply chain with the help of the following measures: Get Real-Time Visibility Visibility is as important for your business as profit. Having a disrupted information flow from one of the supply chains to another can lead to chaotic outcomes such as poor customer services, excessive investment in inventory, revenue loss, and so on. This is also known as the “bullwhip effect.” Having better data matching the actual demand and supply can reduce the bullwhip effects to a great extent. This works for both internal and external company effects. D365 for Supply Chain is a suitable supply chain software that can extract real-time data and present it in the shape of graphical dashboards for a better simple interpretation. Adopt Smart Inventory Management Managing inventory is one of the most crucial tasks of all time. Adopting advanced inventory management technology can eliminate the risk of storing excess inventory, obsolescence and enhance flexibility and responsiveness. Microsoft Dynamics 365 for the supply chain offers a set of tools and data for effective inventory management. You can have first-hand smooth and effective inventory control. Make Replenishment Strategies Inventory replenishment is also known as stock replenishment, which refers to moving the inventory from reserve storage to primary storage and then to picking sites. Keep in mind that replenishment might refer to both raw materials as well as the product. Adopt suitable inventory replenishment methods and keep up with the balanced inventory level which is crucial to provide customer satisfaction. Get an appropriate ERP for the supply chain to make replenishment strategies. Preferably pick a unified solution to save yourself from excessive costs and technical complications. Plan and Forecast Demand Consider real or projected customer requirements and distribution networks to plan and forecast demands. Adopt forecasting techniques suitable for each classified product. Associate sales and operational planning to assess future demands. Spot customer demand driving factors such as promotions, discounts, product mix, etc. to strengthen future demands. Compare the actual results with the forecast to make necessary adjustments. Also, share the statistics on demand with the supplier and customers. Optimize Inventory Management Upgrading to a smart technology such as Microsoft Dynamics 365 for Supply Chain to optimize inventory management, on ground level, inventory management seeks answers to three simple questions, what needs to be stocked, its quantity band, when does it needs to be ordered. Upgrading to such technology you can get better insights into your inventory using the actionable intelligence from the previous sales, supply chain, and purchasing data. Improve Product Quality With an increase in product complexity and the emergence of product variations, the supply chain is influenced globally. With Microsoft Dynamics 365 for Supply Chain you can get better control and visibility into the lifecycle and evolution of the product. Automate the product release and acceptance operations and make the right people at the right place to take orders and make modifications. Conclusion Being a massive operational task, supply chain management is prone to multiple challenges. However, there are suitable solutions available in the markets such as Dynamics 365 for Supply Chain. We recommend choosing a well-experienced partner such as Trident Information Systems, one of the oldest and most renowned

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Ditch Multiple User Experience and Connect Your Business to Boost Productivity and ROI

dynamics 365 business central / Trident Information Systems

Having organized disconnected data demands more attention and resources. It eventually deteriorates your productivity. It is better to opt for a Unified Software Solution like Microsoft Business Central, hence enabling a unified platform and centralized control. Having disconnected systems is most likely to disbalance your budget. Lack of needed data at the right time fosters profit compromises, poor strategies, and even loss of customers. In multiple User Experience/ User Interfaces, the employees are bound to learn different security and administration models. Needs a larger IT budget and having employees manage names and passwords. Disconnected systems foster redundancy issues, errors, wasted time, missed steps, and so on. Communication complexities due to relying on emails to share data and versioning issues with shared documents. Does not support mobility. Possesses hidden costs of staff training and onboarding to different UX/UI systems. May provide poor business insights leading to poor strategies. Microsoft Business Central is one of the most renowned and reliable Unified Business Management Platforms across the globe. It connects your business and enables a sole source of truth. It is cost-effective as Microsoft Business Central Licensing is very flexible and convenient. You do not have to pay a huge upfront cost, instead, you can pay per user on a monthly subscription. It is easy to use, and you do not even have to spend a fortune on staff training. Instead, it is free of cost. Why Microsoft Business Central? Business Central Implementation enables a plethora of benefits that help boost your productivity and Return on Investment (ROI). Moreover, with Microsoft Dynamics Business Central, you no longer have to worry about software upgrades as your D365 Implementation Partner is responsible for major as well as minor upgrades. Helps Cutting Costs One of the greatest benefits of a unified ERP (Enterprise Resource Planning) software is its increased ROI. With Business Centrally, you never have to worry about spending too much on maintenance and upgrades, as everything is already taken care of by your service provider. Leaving no space for latent costs on staff training. Additionally, it follows a flexible Microsoft Business Central Licensing approach where you can pay per user on monthly subscriptions. Automatic Upgrades and Maintenance Unlike traditional methods, where upgrades disturb your business functioning and become more of a headache, Microsoft itself enables major as well as minor Business Central Upgrade. Minor upgrades happen frequently without disturbing your business’s ecosystem whereas major upgrades are done twice a year, for which you are pre-notified. Easier Staff Management The user can see its employees and roles assigned to them also, Microsoft Business Central eliminates guesswork and allows your employees to access relevant data using a simple interface. It also reduces the training period while preventing unnecessary HR requirements. Delivers Insightful Reports Microsoft uses Power BI (Business Intelligence), which extracts data from different touchpoints, filters it, and turns it into visually appealing insightful reports. These deep-rooted reports allow to form better decisions to increase sales and maximize profit. Moreover, you also get insights into what is going on within your business and what your KPIs (Key Performance Indicators) are. You will be notified about the areas that demand your immediate attention, hence improving your productivity. 24/7 Support Despite being invincible, Microsoft Business Central may too face downtime, just like any other software. However, the user can immediately contact Business Central Support and get the issue resolved. The support is available 24/7 by your Microsoft Dynamics 365 Implementation Partner. Optimized Supply Chain The supply chain is massive and one of the most complex aspects to manage overall. Dynamics 365 Business Central Features allow a single platform designed to manage such complex aspects. From raw material sourcing to warehousing to product delivery, it manages everything gracefully with real-time inventory tracking and updates. Enables Remote Access and Scales with Your Business Being a cloud-based software solution, you can access it from any device, anytime and anywhere. Supporting remote work is especially useful during this pandemic era where uncountable lockdowns have already been imposed. It ensures your productivity stays intact no matter what the outside situation is. Microsoft Business Central is a leading ERP throughout the globe for a reason. Its flexible features help boost profit and productivity simultaneously. Being scalable software, it adjusts itself as your business grows. However, make sure you choose the right D365 Implementation Partner with a robust track record like Trident Information Systems, a Gold Implementation Partner. If you are looking for Microsoft Business Central Support or Business Central Implementation, contact us.

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How to Choose the Right Dynamics 365 Implementation Partner?

Microsoft Dynamics Partner / Trident

As soon as a business starts searching for an ERP, choosing the right software seems to be the hardest task of all. However, this is never the case with Microsoft Dynamics 365, it is choosing the right Microsoft D365 Partners that can be tricky. Instead, choosing Microsoft Dynamics is the wisest choice you can make. There are still certain upgrades the user might have to make such as NAV to BC Upgrade, and AX to D365 Upgrade as Microsoft completely focuses on the development of those upgrades while leading a business to a more flexible, scalable, and ROI oriented platform. For more than four decades, Microsoft Dynamics has been an Industry pioneer for CRM, ERP, and sales solutions. It has become the top choice of every senior-level executive including CFOs and IT Directors, who choose a trustworthy and suitable system and for a good reason. Microsoft ensures a rich set of features, seamless integration with other applications, and a unified user experience. Despite all this, choosing the right Microsoft D365 Partners can be the hardest as it is critical to the project’s success and substantially impacts the rollouts. Every partner provides a different level of support even though the end game seems to be the same. An ideal implementation partner ensures your project stays on budget, on track and consists of all the key aspects to help you achieve your organizational goals. The right will play a major role in providing your operational excellence while also letting you leverage perks of extensive training, seamless execution, and excellent support. We have prepared a checklist of factors every business should evaluate while choosing an implementation partner. Partner’s Competency Microsoft categorizes its partners according to their competency in the Microsoft Certification Program. They are segmented into three groups – Gold, Silver, and Member. The segmentation is determined by the number and size of deals they have successfully annually implemented by the service providers. When you are choosing a partner make sure you consider its competency. Industry Experience One of the most important factors that play a massive role in the decision-making process is your preferred partner’s industry experience. Make sure the partner has enough experience in your industry because it facilitates rapid implementation. Look for a partner who is enthusiastic enough to evaluate your unique requirements, pain points, and industry as a whole. Ask for a client’s testimonials and references. A partner who has enjoyed a long-term association with satisfied customers is the one you need to look out for. Previous Record and Project Implementation Look for the number of projects a Microsoft Dynamics365 service provider has successfully deployed and examine their competency. Also, ask them to share the relevant information on their figures and statistics demonstrating their success rates. Try to calculate the project scope and scale undertaken by your partner. If your enterprise is established in multiple countries, it can be highly beneficial to have a partner dealing with customers globally, dealing with multiple countries, and global rollouts. Clear and Transparent Communication Open and transparent communication is the key to any successful business. Quick responsiveness and clarity are important aspects to take care of while choosing an implementation partner. Stakeholders need to be honest about their deadlines, expectations, and requirements. Deep Insights into the Ecosystem and Integrations Even though Dynamics365 ensures rich CRM and ERP functionalities, these features are required to be integrated with an upward and downward IT system. Having a service provider with in-depth knowledge about these components can deploy solutions better than those having limited knowledge about the same. Support Structure Implementation is just the beginning. What about the training, before, during, and after deployment? Do they deliver support to keep your process optimization on track while ensuring your software stays sufficient? Ask yourself such questions before finalizing an implementation partner. For various organizations post-go-live support is crucial. CRM and ERP solutions need constant support, upgrades, and user training. Also, make sure you take time to understand the tools your service provider is offering to provide support. Many service providers might not have ticketing tools, or may only provide support during limited hours. It is good to have a partner that ensures 24/7 support. Scalability Approach Lastly, consider if your service provider can scale your D365 system according to your increasing business needs? Does your partner have a forward-thinking and scalable approach to responding to your growing business requirements? These are some critical questions you need to ask yourself before selecting a partner. Conclusion There are various reasons to pick Dynamics 365 over any other platform, and if you have a partner that checks all the boxes mentioned above, you have tipped the scales in your favor of an impactful partnership. Streamline your business operations with the right Microsoft D365 Partners. Trident Information Systems is Best Microsoft Gold Partner and has served various ventures so far. We serve customers in India and beyond. Contact us for further information.

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How to Select the Right ERP/CRM Implementation Partner for Your Business?

Microsoft Dynamics Partner / Trident Information Systems

When you are looking for an ERP implementation partner for your business, you need to be very careful as everyone poses to be the best. It can become a long and tedious project since there are hundreds of partners in the market. Choosing the wrong implementation partner can cause ERP implementation to fail. Look for a partner with extensive knowledge and a stellar reputation in the market. Also, they must have relevant experience with companies of your kind. How to Choose an Implementation Partner? Before choosing a suitable implementation partner, there are a few things you need to take care of. Since this is expected to be a long-term business relation, a thorough research is a must. Follow the steps given below before considering a partner. Identify a Suitable Software Analyze your business requirements and decide what software would suit you best. Spot your business’s weak points and keep a list ready for the software offering solutions for the same. It is recommended to pick a unified solution such as Microsoft Dynamics 365. There are many Microsoft Dynamics 365 Implementation partners but we suggest picking someone with one of the oldest bases such as the Trident Information Systems. Define the selection Criteria With the system stakeholders, you may want to define the selection criteria. Ask yourself questions like: If you need to customize development abilities What is the support turnaround you are looking for? What are the other capabilities your service provider can offer? What is the financial viability of your service provider? At last, identify which one of these requirements is a must-have or nice-to-have. Discuss with your IT Decision Makers Sit with your IT head and discuss the best possible option you could have for your business, according to the budget. Your IT team can best elaborate on the issues they face with the current technology and the most appropriate options you could pick from. Make sure your team can create an effective and open communication channel with the service provider since this is expected to be a long-lasting relationship. Be Open and Receptive While Taking Demos Many employees resent changes; your team might react the same. However, while you take the demo, be open about the process. Even if it seems a bit different than how you operate. It might completely shock you how you can make things even better and easier. Additionally, if it has already been included in the software you may save customization, maintenance, and support costs. Stay Within Budget Once you are satisfied with the demo, the next step is to identify your ERP Project costs. There are many stories about how ERP implementation costs go out of hand and set a bill up to threefold of the original costs. Unfortunately, these scenarios happen in real life but don’t have to be. You can ask for a phased approach. You can break down the costs over a longer period and make it easier for your staff as well. Post Implementation Support and Training Identify if the implementation partner offers post-implementation support and training. Once you go live, there will be technicalities that need further implementation assistance. Make sure the service provider is available at that time to handle your issues. Additionally, your staff needs to get familiar with the new technology and hence, require training. Importance Of a Good CRM/ ERP Implementation Partner It is important to have a good implementation partner since ERP/ CRM implementation services play a huge role in how your business is going to operate in the next five years. Following are the reasons why you need a good implementation partner for your business. Expert Resources Once you associate with an ERP Implementation Partner your business gets progressively robotized and executes a better synchronization among multiple business divisions. Data can steam more easily throughout the organization. And the best part is it eliminated postponements of data and miscommunication. Creates Better Strategies The vendor can help you understand your clients better with real-time data analysis. Understand your clients in-depth and identify their purchasing habits. With this data, you can make better strategies to retain current customers and lure new ones to the business. Effective Business Operations Once you join hands with the technology partner, you tap into the abundant expertise services. It is more time-consuming to switch your in-house experts to a new CRM/ ERP tool. You no longer have to pull your people off their current projects instead, it is time to train on your new completely implemented system. Greater ROI When you outsource CRM/ERP implementation you are bound to get a higher ROI, training a partner cut you the time on getting your system up and running your team. Instead, now your team gets enough time to carry out the tasks they are best at in the meantime. This ends up boosting your business productivity and profit. Automatic updates You no longer have to worry about the upgrades, your Implementation partner is now responsible for it. You will never fall back since you will always be on the latest technological version. Optimize the latest ERP and CRM tools to boost business productivity. Why Trident? Being Microsoft Dynamics Gold Partner and D365 Implementation Partner, we offer strategic business and technology services, such as integration, implementation, migration, support to D365(AX), Business Central (NAV), LS Retail (LS Central), IoT, Mobility & Visual Quality Inspection. Armed with 150+ certified technical resources and experience of over two decades, we have set solid ground services for retail, hospitality, eCommerce, logistics, manufacturing, oil, and energy, duty-free, and education industries. We won several awards and are recognized as Microsoft and LS retail gold partners. For further enquiries or a demo contact us.

How to Select the Right ERP/CRM Implementation Partner for Your Business? Read More »

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