Trident Information Systems Pvt Ltd

Grab Retail Sales Opportunities with LS Retail Power BI!

Retail ERP Software / Trident Information Systems

LS Retail ERP fosters Power BI which is a set of services, connectors, and apps that coordinate together to turn unrelated sources of data into visually impressive, coherent, and interactive insights. You might record data in a spreadsheet or a collection of cloud-based and on-premises hybrid data warehouses. However, Power BI ensures easy data source connection followed by visualizing and identifying essential inputs and sharing them with anyone you want. Microsoft Power BI sets an example of being one of the most popular SaaS (Software as a Service) Power BI services. You can use it on both your PC and mobile devices. Role of Power BI in Sales Any organization sets benchmarks based on its sales. A sales increment contributes to more customers, revenue, and profit. There was a time when sales data was tracked manually. It was researched and combined from various sources and transmitted into a single report. All the manual work made it tedious and prone to errors. An organization cannot create relevant sales-boosting strategies without real-time data precisely displayed in a report. Be it on current market trends, customers, competitors, or KPIs, to take relevant action, one needs accurate data. This is where LS Retail ERP comes into play. Power BI automatically draws data from various sources and turns it into actionable reports. How to Boost Sales with Power BI? Sales will not increase automatically, decision-makers need a proper understanding of their environment and relevant aspects to come up with the most logical and feasible sales-boosting strategies. Planning needs data, real-accurate data. A little input inaccuracy can lead to internal as well as external losses. A data-driven dashboard that BI generates displays essentials that need to be taken care of. Compiled data from various sources and formats transmuted into visual dashboards helps decision-makers to get a full-fledged picture of their business right in front of them. They can analyze each store’s performance and make necessary modifications, track sales performance, and much more. Here are five ideas to boost sales using LS Retail Power BI. Carry out In-Depth Sales Analysis and Forecast The very first step to employing LS Retail ERP to boost sales is to study your sales pattern. With Power BI Services, analyze sales made in the past few months and identify your mistakes. Compare the most recent sales with the previous ones and spot the difference. Identify the time you made the most sales, what strategies you used, and if it is possible to implement them again. Change your current strategies if required. Study previous statistics where you made the least sales, track the pattern and identify the redundant processes you might be repeating. Thoroughly study and compare your sales. Identify the factors or ingredients your customers did not appreciate earlier and try to avoid them. Suppose you increase your restaurant sales by 30% in 2018 when your restaurant offers free coke with a pizza. Identify the probability of an increase in sales if you implement the same or similar strategy again. Be Creative with Meal Variations Track the meals in demand the most, launch their variations or side dishes and offer them out. What ingredients can you add or remove from your meals? Offer unique side dishes like a new cake variation or add a mix of different herbs to French fries. You can also launch innovative dip ranges with simple snacks like chips, French fries, chicken nuggets, potatoes nuggets, etc. such as cashew cream, creamy jalapeno dip, Romasco sauce, Persian cucumber dip, and so on. With LS Retail ERP you get plenty from different touchpoints. Create Loyalty Programs and Special Deals Understand each of your customers, scan through their most recent purchase, and read their spending behavior with Power BI. customize exclusive deals and plans based on their preferences. Classify customers into distinct groups and launch specialized offers for them. Prepare meal plans and meal deals, avail loyalty points, and allow them to be redeemed at a given time. Encourage Your Staff to be More Productive with LS Retail ERP Track each member of staff’s performance and identify how you can boost their efficiency. Notice the technical and non-technical aspects impacting them. Check if they are compatible with modern technology. Analyze their pain points, try to resolve them, and identify the factors that would drive them to perform better. Encourage employees to work better with regular awards and rewards. It becomes easier if you have LS Retail ERP at your back. Ask your customers for their feedback on the staff hoisting them and reward the best-reviewed staff members at the end of every month or quarterly. This boosts your employees’ morale and drives other employees to give their best. LS Retail ERP provides a set of tools essential to boost your employee’s productivity. Referral Promotion Through Power BI This is one of the most common and effective sales-boosting methods. Select a meal or a meal plan you wish to increase demand for. Launch exclusive discounts for people who bring more people with them. Suppose a person brings two people along and offers a 20% discount on the meal on offer and a coupon to the person who brought them. If he brings three people along, offer a 30% discount. Stretch discounts to a maximum of 50% for 6 people and above. Some might even try other dishes that are not on offer as well. Hence, boosting your overall sales. Planning gets easier when you have a comprehensive report on every aspect of your business. To boost sales, LS Retail ERP and its Power BI functionalities can assist and backup your creative strategies. If integrated with Artificial Intelligence (AI), it can open doors to numerous opportunities, from analyzing current market dynamics to understanding competition strategies. Trident Information Systems is a Gold Microsoft Partner and LS Central Diamond Partner and serves various successful businesses with Power BI services. For queries, Contact Us Today!

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How Business Central Fits Small Businesses So Well?

dynamics 365 business central / Trident Information Systems

Dynamics Business Central was specifically designed keeping SMEs in mind. It is a unified ERP and CRM and an upgraded version of Microsoft Dynamics NAV. Consisting of all the NAVs functionalities, it comes with more flexible options. It aims at the smoothness and security of your business with Microsoft Cloud Azure. Everything is stored on a single database, hence allowing real-time visibility and faster data access. However, you can run it on-premises as well as on the cloud. Microsoft Business Central fosters automation which therefore leads to better and faster management of operations. It further consists of shipping, sales, finance, manufacturing, service delivery, etc. on the same platform. Why Dynamics Business Central for Small Businesses? One of the major reasons why Dynamics Business Central is so favorable for small to mid-sized businesses is because of its affordability and flexibility. Furthermore, you can integrate it with different third-party apps and customize it however you want. The reasons why it fits small-sized businesses are as given below. Extremely User-friendly First, Dynamics Business Central is extremely easy to use. With an intuitive interface, it doesn’t take too long for a newbie to learn how it works. If you have already used basic applications like Excel and outlook, you can use them easily. Furthermore, it guides you through the process step-by-step and you can even find answers to your queries by clicking on the ribbon icon at the top of the screen. If you wish to access the role centers, you just open the homepage and you are there! You can find the roles you have assigned like finance, inventory, logistics, etc. Flexible Subscription Model Flexibility is the best part of the Business Management Software. Unlike other software, where you pay an upfront cost, you can use Dynamics 365 Business Central on a subscription. It serves a pay-per-user model where you will only pay for what you need. Scalable For quickly growing small businesses, Dynamics Business Central provides various flexible options. You can scale up or down this software without having to see complexities. Your data stays intact, and operations work seamlessly. You can integrate third-party applications as per your requirements. It doesn’t matter which industry you belong to; be it manufacturing, apparel retail, or logistics, it will work for you as effectively as it would for other industries. Automation D365 BC completely automated your business while allowing your staff to focus on other high-yielding areas. You can further expect faster operations with low human errors. Automation is necessary for the overall growth of business efficiency. Remote Access The pandemic was harsh for every business, especially small businesses where they struggled a lot to survive. Working from home has become a necessity. Those who couldn’t comply had to face severe losses. Even if you do not have a definite base, or your business involves a lot of traveling, Dynamics Business Central has a feature for you; remote access. No matter where you are in the world, you can access your business from any device remotely. High Security Being hosted on Microsoft Cloud Azure, Dynamics Business Central ensures bank-level security of your data. You can count on Microsoft Security as they have engaged over 3000 technical experts who are working day and night to keep your system secure. One team creates the latest potential threats and the other finds ways to tackle them. Latest Technology on Budget As soon as you are on Microsoft Dynamics 365, you will not have to engage your technical team for its maintenance and update. Microsoft D365 will do this for you instead. Dynamics Business Central launches major updates every 6 months and minor upgrades every quarter. Since you can pay on a subscription, you have your budget set! Being on the latest technology is crucial to stay ahead in the race. However, there is another factor that will decide how far you will go with the technology, and that is your implementation partner. What is the point of installing robust technology if you can’t get enough support for it? What if your service provider is not there to rescue you from an ugly situation? It is always better to research thoroughly and find a suitable D365 Implementation Partner. Trident Information Systems have been serving SMEs and large businesses for more than two decades. With a high customer retention rate, robust technical resources, and a massive team of experts, we became Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Partner. Our 100% success rates ensure three-fold. If you wish to implement Dynamics Business Central, Contact Us Today!

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Why is Microsoft Dynamics 365 Unbeatable?

Microsoft Dynamics 365 / Trident Information Systems

MSD 365 is the only cloud-based solution that provides both CRM and ERP functionality in one place. It integrates marketing, field service, self-service customer experience, PSA, dashboards, and reporting to help establish a more efficient sales process. Customers are your most valuable assets regardless of the type of business you run and managing those client connections is the cornerstone of business expansion. The power of Microsoft Dynamics 365 Services can infuse into every business. You can make smart decisions by integrating tools such as Excel and Outlook. What Makes MSD 365 so Special? With MSD 365, mid-market businesses can facilitate business partnerships with clients, prospects, and team members. It comes with a selection of cloud applications to assist in managing several corporate functions, including sales, operations, and accounting. It provides staff with the useful resources they need to increase productivity, strengthen client connections, and secure more business. Through its business intelligence platform, it also provides executives with insightful information on performance and opportunities. Integrated Operations By combining the front office and back office into a single end-to-end system, MSD 365 eliminates all conventional barriers and allows businesses to manage every part of their operations. It enables businesses to integrate every aspect of their operations by utilizing built-in capabilities. Provides Actionable Insights for Logical Decision Making Having complete, real-time access to every aspect of the business might mean the difference between success and failure in this fiercely competitive industry. Data must be transformed into insights that can be used; it is not enough to merely collect data. Business intelligence and analytics are offered by Dynamics 365 and are integrated into the business process. Helps Boosting Sales and Marketing Processes Sales and marketing teams can find sales opportunities to boost income with the aid of MSD 365. The technology helps businesses to develop consumer-relevant, timely and targeted promotional efforts by utilizing the gathered data in combination with robust BI and Analytics. Enhances Customer Services Thanks to MS Dynamics 365 CRM, your customer support team can better handle situations with a 360-degree view of your clients. Service agents can provide consistent and effective client help thanks to the case management systems that drive the user interface. Works on a Subscription Model Compared to capital costs, a monthly operational cost and subscription model is significantly more adaptable. Additionally, managing the data center and server is no longer necessary thanks to Microsoft Dynamics 365 ERP, which results in significant financial savings. Measurable MSD 365 requires a periodic monthly subscription to function; this allows you the flexibility to scale up and down the modifications following your needs. Breaks Down Complex Data Microsoft ERP Solution transforms how businesses handle daily tasks and consumer data. By removing obstacles across platforms that are essential to your organization, your data may begin to cooperate. Sharing the corporate database is the core idea behind the Microsoft Common Data Model. You can say goodbye to information silos because it serves as the glue that binds all data and processes together. Boosts ROI D365 Services equips workers with the resources they need to work on projects and provides insights to help them make better decisions. It does this by combining CRM, Office, ERP, and more apps. It offers a people-centric data approach, simplifying employees’ daily tasks and boosting efficiency. Works with “Intelligence” Real-time insights and Integrated Predictive Analytics are accessible with Dynamics 365. The seamless integration of Cortana Intelligence, Power BI, and Azure Machine Learning provides access to prescriptive recommendations, predictive insights, and follow-up actions. Bank-Level Security MSD 365 provides real-time information and integrated predictive analytics. Access to prescriptive recommendations, predictive insights, and follow-up actions is made possible by the seamless integration of Cortana Intelligence, Power BI, and Azure Machine Learning. Once you implement D365 Microsoft, you can integrate the Office 365 suite and other Microsoft products with it. Thanks to these connections, companies can move from Dynamics 365 to Power BI for data analytics, Outlook for communication, or SharePoint for documentation. If you are looking to move from your Siloed system to Microsoft D365, you can Contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Partner and LS Retail Diamond Partner. With our team of experts and decades of experience, we can assure Trident assures excellent implementation, support, and training. Contact Us Today!

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6 Strategies to Boost Restaurant Profit in the Current Scenario

Restaurant Management ERP / Trident Information Systems

Being hit by COVID 19, we all have been on different levels. Our financial, mental, and physical health have been tested. Everything shut down for months during the lockdown including restaurants. However, as everything unlocks, everything is getting back on track slowly but steadily. Restaurants have become more cautious of their health and put safety as their priority by wearing masks, maintaining social distance, and so on. With the help of Hospitality Software like LS Retail ERP, many restaurants can successfully cope with the agonizing unpredictability in society. These practices have affected industries like hospitality which is centered around human-to-human contact. Through this blog’s medium let us discuss various methods to boost your restaurant business in the current scenarios. #1 Upgrade Your Business to Cloud Hospitality Software and Pay Per Use Upgrading your business to the cloud and paying just for the services you use can save you a ton of money. Just get a reliable Hospitality Software like LS Retail Hospitality Software itself and get the services you need. It is hosted on and by Microsoft Azure which ensures bank-level security. Get custom-made services as per your business requirements and pay only for what services your restaurant requires such as Mobile POS, Real-time data reports, and Customer Behavior analysis via Power BI. If you wish to centrally manage your restaurant business, you can do that too. Backed up by a reliable Implementation Partner, you can easily train your staff to use these services and let them handle any technical issues you might end up crossing paths with. You no longer have to take up services your business doesn’t need just because they are ‘included’ in the package. For instance, if you wish to adopt the LS Retail POS but want to manage accounts in Silos, you are free to make customizations like that. #2 Hold Events and Workshops Events and workshops are one of the most underrated ways to boost your restaurant business. You can either tie up with different workshops or organize your own. It entirely depends upon your strategy and budget. You can boost your reach in both cases. Some examples are the bacon festival in California and the pizza fest in Italy. You can also organize something like this. Such events offer a golden opportunity to flaunt your delicacies and draw more customers. Make sure you have the relevant Hospitality Software to successfully handle the situation. #3 Enlist yourself with different Food Delivery Platforms Online food ordering is a boom these days, you might find yourself falling aback if you do not use online platforms to boost your customer reach. Being integrated into multiple channels can make communication with the customer more complex. It is advisable to implement Online Food Ordering Software for simplifying convenience, developing connections, and handling customer grievances. #4 Promote your Business Using Virtual Media Customers are attracted to what they see. Use this psychological fact to draw more of them. All you have to do is click some nice pictures of your food, enhance them a bit more and post them online. Apart from this, there are plenty of food bloggers who are monitoring socially active restaurants. They might either click pictures or use your clicked pickers for their food blogging. This will do a free promotion for you. Another technique is to create videos, having pandemics in effect, people have become even more health-conscious. You can post a video on your social media platform showing step-by-step how your cooking is complying with all the safety measures. #5 Strategize your Loyalty Programs Loyalty programs draw customers as honey draws bees to itself. Hit a home run with smarter loyalty programs. You can analyze your customer behavior and spending pattern, especially with cloud Hospitality Software. Ask them to enroll in your loyalty programs such as providing a 10% discount to customers who take up to 3 years of their membership. Or you can offer free beverages to customers who take up to 1 year of membership. Provide them coupons, rewards, and discounts when they revisit your restaurant. Apart from this, you can also offer gift vouchers to your customers during the festive season. In this case, restaurants that run a buffet system get the maximum profit. They can offer a second meal free, a free buffet dinner for a couple, and so on. These strategies not only boost sales but also retain customers. We recommend avoiding physical loyalty cards and going cashless with electronic loyalty membership cards. And managing your loyalty programs cannot even get on your nerves if you have been involved in this service in your Pay Per Use Model. Use CRM Software for Hospitality Industry to get your work done most efficiently. #6 Adopt Cloud Kitchen Cloud kitchens or ghost kitchens are in trend. This pandemic has boosted the trend to another level. Since it is a licensed cooking structure without a dine-in option available to prepare delivery-based food. It is the best cost-saving strategy as you do not have maintenance and operational costs. Additionally, you can create a cloud kitchen by collaborating with other restaurants. It is recommended to get a unified Cloud Kitchen Management Solution designed for the cloud kitchen to make your management even easier. LS Retail has been voted as the best Hospitality Software for Cloud kitchens so far. Final Words We have mentioned the top 8 strategies to boost your restaurant business in this challenging era, you can seek technical assistance and upgrade your business to the cloud. The best part is you do not even have to buy a full-fledged package since Pay Per Use is available these days. Microsoft provides just the Hospitality Software. Trident Information Systems has been one of the Gold Partners of Microsoft and LS Retail Diamond Partners and has served various brands since then. For further queries or a demo contact us.

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It’s Time to Build a Mobile Strategy for Your Retail Chain

eCommerce / Trident Information Systems

How many of your consumers use their mobile devices to shop? According to eMarketer estimates, worldwide mobile commerce sales are worth more than US$3.5 trillion yearly, it’s probably more than you think. According to Oberlo, around three out of every four internet sales are made using a mobile device. So, are you making an effort to secure a share of the mobile market? You can use the latest eCommerce Website Software to help you create foolproof strategies The numbers truly speak for themselves when it comes to determining the return on investment of a mobile retail strategy. McKinsey estimates that multichannel shoppers make purchases 70% more frequently and spend one-third more than those who only shop in physical locations. Did you guess why? Convenience! You can provide this convenience to your customers only if you employ the latest Software for eCommerce Website. How can you ensure that your mobile strategy benefits both your company and your clients? When we think about mobile nowadays, we don’t just mean having a mobile app or a website that is optimized for mobile devices. Ensure that your consumers can get whatever they require from any location by making the experience as connected and convenient as you can. This would include: Your online store’s website must be mobile-friendly to enable customers to shop whenever it’s convenient for them and access their shopping basket from any device. To help users locate the nearest store and verify the availability of local inventory, the perfect eCommerce site must also contain geolocation which certain eCommerce Website Software provide. Loyalty: Customers need access to their points so they may accumulate and spend them anywhere they like, using their digital card at a real store or online, whether it is through an app or a website. Mobile in-store shopping allows customers to scan products and pay using a mobile device. Solutions like ScanPayGo, which provides Point of Sale (POS) capabilities on the customer’s smartphone, are widespread in the supermarket industry and are increasingly spreading to new sectors. New smartphone features like augmented reality and beacons will make shopping more immersive and fun. LS Retail eCommerce Website Software allows AI and machine learning and all the required features to keep you ahead of the competition. In this article, we’ve outlined five ways that merchants can create a mobile retail strategy that connects customers at every stage of the purchasing process and scales with their business: Understand Your Customer’s Habits Many IT initiatives fall short because the demands and expectations of the customers are overlooked or lost on the way. With so many options for tactics and technology, it’s shockingly simple for merchants to make the incorrect investment and pay the price. Consider where the value is, what your customers’ priorities are, and how the new technology fits into your omnichannel strategy before rushing to create an overnight mobile service. You can easily get accurate insights with Business Intelligence technology. LS Retail eCommerce Website Software provides one of the most robust BI technologies, known as Power BI. Keep up with the industry and customer trends and determine the most relevant ones for your business. Figure out the most preferred services and channels for your customers. Do they prefer self-checkout options and kiosks? Do they need a separate customer loyalty application? Respond to customer details on time and take note of their grievances. Find out ways to improve their services in the future. Pay Attention to the Customer Experience In terms of mobile retail, a positive user experience entails a website loading instantly upon touch, simple access to all the needed information, and a completely linked and personalized buying experience. Getting it corrected is worthwhile. According to Think with Google, shoppers are 62% less likely to make a purchase from you in the future if they have a bad experience with your mobile app. You can ensure this with ERP Software for Retail like LS Central eCommerce Website Software. The finest website and app designs are basic and clear. Make sure all platforms and material, including your website and flyers, can be readily seen on a mobile device. Streamline the checkout process so that clients don’t need to continuously fill out various areas and go through several phases to make a purchase. Ensure that customers receive personalized service based on their unique tastes and habits. Connect the mobile and in-store experiences so that your consumers feel understood and appreciated when they switch between the virtual and real worlds. Keep a Keen Eye on Your Competition Making a mistake here is simple. When you observe another retailer launching a brand-new service on social media, you scramble to provide a comparable service. However, copying your rivals doesn’t necessarily translate into success. Research is essential before doing anything new, and thorough research includes looking at your clients as well as your business and competition. What are they seeking? What do they plan to value? Make sure you are backed up by eCommerce Website Software to not just give you the insights you need but to reinforce you with all the necessary features to beat your competition. Use tried-and-true, data-driven planning techniques, such as SWOT analysis, to determine exactly what your company needs, from all perspectives, and how your mobile strategy can help. Take this as a chance to reflect on various possibilities and viewpoints and to identify any resources you may have at your disposal. Look at what’s working effectively for your rivals, and for inspiration, consider other company leaders in various industries. Consult with your clients to see what benefits they would derive from your mobile approach. If you are looking forward to implementing eCommerce Website Software in your retail store, we recommend LS Central. It is an extension to Microsoft Dynamics 365. Hence, it is hosted by and on Microsoft Azure Cloud. Therefore, guaranteeing bank-level security. Contact Trident Information Systems for further information. We are Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Partner.

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Try These 5 Hacks to Get 80% More Sales During This Festive Season: Guaranteed!

Retail ERP Software / Trident Information Systems

Festivals are around the corner. It’s time to extract the maximum benefits. Boost your potential with Retail Software. eCommerce sites are flooded with luring offers and deals! You must increase your presence with the right strategies. Make sure you have implied robust Search Engine Optimization. At the same time, do not forget your in-store. It’s understandable that most businesses, in festive seasons particularly, are unable to provide as smooth and flexible services as they would in the off-season. Your staff may get overwhelmed with overloaded tasks and may not be able to serve every customer personally. Financial constraints, seasonal items, and temporary workers can put your revenue at risk. And if you aggravated a customer then, you may never see them back at your store. Only suitable technology can handle this overwhelming situation. You can get wonderful results if you reinforce your business with powerful Retail Software that efficiently manages your brick-and-mortar store and e-commerce store simultaneously LS Retail ERP can be the best eCommerce Website Software that works for your retail in-store excellently. In this blog, we will discuss Five guaranteed hacks to increase your sales by 80% this festive season: Provide Ease to the Customer Have you ever wondered why a customer would fight snow, rain, and wind only to visit an offline store to get the services they can get on their couch? They want to experience the touch and feel of the product. But what happens when they reach there, and the item is missing? They feel disheartened or may even frown at the situation. Everyone is in hurry and hence your staff must serve every customer and resolve their queries as fast as possible. You can also replace your legacy billing application with a Retail POS System that works as a sales assistant and an extension to your billing software. LS Central is one of the finest examples in this case. It can show product availability and records all the previous transactions of customers. You can also use the Retail Software to help customers repurchase an item that’s a name they can’t recall. Give Your Customers Enough Space to Move Freely Your store will get overcrowded during the festive season. Ensure enough space for your customers to roam around and check out different items, especially when they drag a cart. Check if the layout of your store is compatible to allow free movement. Also, notice if the placements of items are correct; check if some items are selling less than others. Modify the framework accordingly. Be Organized (You Can Also Use a Retail Software) Imagine walking into a clothing store to buy gifts and seeing stuff all over the place, shirts spread out on the floor, t-shirts scattered around, and a mannequin wearing a brand-new jacket that looks second-hand. Furthermore, it becomes hard for customers to find the appropriate item, followed by the right size. And it’s doubtful that they’ll want to spend the full price on shabby-looking products. They’ll probably depart out of frustration. Reinforcing your staff with Retail ERP Solution will help you avoid having your business resemble a battleground and will ensure that consumers who come through your doors can locate what they’re searching for. Provide Precise Description Is there another color available for this computer bag? Do you still have these in the pro version? As more and more consumers approach the store during the festive rush with a clear concept of what they are searching for and little time to squander, it is simple to become flustered. At such a point, having the appropriate Retail Software is essential to support and increase sales. Many stores continue to use outdated IT infrastructure. These piecemeal systems frequently lack sufficient information synchronization, are expensive and time-consuming to operate, and prevent businesses from providing the services that customers want. Therefore, they pose a significant danger and expense to the company, which exacerbates during the busy season. It’s better to consider a Retail Business Management Software that can manage your business on a single platform and provide a clear picture of your business to ensure a smooth operation throughout the holidays. It enables you to retrieve necessary data in real-time and gain insights. This further allows you to decide your next course of action and keep on top of things with confidence. Extend the Return and Exchange Duration People buy presents during the festive season, and naturally, some will not even work for them. This highlights the need of providing longer return policies that enable customers to return their purchases beyond New Year’s Day and under benevolent shipping terms. Accepting in-store returns for things purchased on an e-commerce website is essential for your company plan if you run an omnichannel operation. A UPS survey found that 60% of customers prefer to return things to a store and that 70% of them will make future purchases there. You can make an incredible profit in this festive season, only if you work smartly and adopt efficient strategies. Our team of experts studies market gaps and discovered five hacks to boost your sales by 80%. You must invest in the latest Retail Software like LS Central. It is agile, flexible and provides a full-fledged suite of tools. Furthermore, it is hosted on Microsoft Cloud Azure, which means it’s extremely secure. Moreover, with Power BI, you can understand what exactly your customers want. It is important to simplify your operations to optimize customer service. Get Retail Software that manages your ERP, finance, customer services, etc. on the same platform. If you are looking for a Retail ERP Implementation Partner, you can Contact Trident Information Systems. We are Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Partner.

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Why Business Owner Needs Future-Ready Technology for Hospitality Industry

Restaurant Management ERP / Trident Information Systems

This Pandemic has brought a massive shift in the Hospitality industry. The tough working parameters have made it quite difficult for restaurants to sustain their services. The juggle between survival and keeping up with government regulations demands a future-ready Restaurant Management Software to be a must-have for all restaurants. Such software embraces sophisticated technology which is pushing its limits to evolve into its best vision. One such software includes LS Central for Restaurants; it broadens up to ERP for Restaurant management, and facilities complete business management in the same platform. It is an excellent Restaurant management software, especially when today’s scenarios have shaken the industry from within. Current Challenges Faced by Restaurants The COVID-19 pandemic has constrained this industry to operate differently and adopt suitable solutions to survive. Certainly, there are a few things that no one saw coming: Meeting the Break-Even Point: your break-even point can be defined as the sales covering your operating costs. Like all businesses, where the CEOs wish for huge profits, restaurants are struggling to meet their break-even point. Keeping up with the sanitation and health regulations: covid 19 pandemic has made customers and staff even more aware of their sanitation and health Off-Premises Dining: the enforced lockdown has labored the dine-in restaurants to swear by delivery sales and always meet the necessary returns. Good Restaurant management software can be a huge help. A recent techno mic conducted study has revealed, over 80% of restaurants were prevented from shutting down because of take always and food deliveries. This is believed to be the forthcoming scenario for the next few years. Limited offers and innovative menus: to last throughout the forthcoming years, there is an incredible need to adopt more creativity. Offering certain menus, new offers, and out-of-the-world experiences can draw a lot of drawbacks, especially those cutting on their dining out budget. Advance online ordering system: Restaurants are subjected to strict sanitary guidelines and lockdowns and are expected to remain the same way for quite a while. There is a growing need for contactless home deliveries and online food orders. Overcoming the slow pace in 2021 will have restaurants to have examined all business prospects and aspects again. Restaurants need suitable Restaurant Management Software such as LS Retail for food services to cope with the upcoming challenges. How Can Restaurant Management Software Help You Combat the Challenges in Hospitality? There are many technological and non-technological challenges in the hospitality industry, such as the need of using multiple restaurant management software to get different features, back office and front office integration issues, lack of real-time data tracking, difficulty in retaining customers, and so on. LS Central for Restaurant can help you get rid of them. It is an all-in-one Restaurant Management Software that generates a real-time data report and exhibits the bigger picture of cafes, restaurants, and other food services, integrating activities from the back office to the final customer service, therefore, leading to excellent coordination. Additionally, you can get the following benefits: Centrally Manage Your Restaurant Since you can monitor each business activity and access real-time data within the same environment, you can eliminate the excessive expenses on multiple software. It carries out the following tasks: This Restaurant Management Software supervises and administers your franchise and location from the headquarters. Navigate the performance of your staff and carry out effective communication. Computes real-time costs and revenues and picks up the latest trends and opportunities. Check up on the real-time reports. Uses Artificial Intelligence to read and predict your customer’s or prospects’ behavior. Scales up your business and helps it grow. Cut Costs and Boost Revenue With proper assistance management measures, you can minimize waste and use your resources optimally with this Restaurant Management Software. LS Central does the following jobs for you: Accurately price your menu and ensure good returns. Orders and distributes the appropriate quantity of ingredients. Plan out your meals and streamline your ingredient orders. Automates everything and eliminates mistakes. Allow Customers to Serve Themselves Get ready to deliver excellent customer service and draw a broad set of customers repeatedly. This is how it helps your business get a customer boost: Uses mobile POS on the table and takes contactless orders and payments. Give your customers a free hand to customize their meals by removing or adding ingredients of their choice. Exhibits the exact ingredients and information on allergens at the POS on online platforms and on self-ordering devices. Adjust the price and the menu as per the demand. This Restaurant Management Software allows your customers to order food online or as per their preferred services. Get Customer Loyalty Programs A loyalty program is a great measure to retain your current customers and also increase the customer base. A customer loyalty program includes the following: Prepares a personalized promotion and each guest can get an attractive meal deal Smartly generates loyalty programs to benefit you and your guests in the shape of returns. Creates happy hours strategy to attract maximum customers. Launches various deals and offers according to customer preferences and spending behavior data. Our Final Words LS Central is one of the best Restaurant Management Software which integrates services like Point of Sale, Inventory Management, Operations, Online Channels, Inventory, and customer loyalty within the same environment. Trident is one of the most renowned LS Central Diamond Implementation Partners and Microsoft Dynamics 365 Diamond Implementation Partner. For the best support, feel free to contact us. We will be more than happy to serve you.

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5 Magical Tricks to Keep Your Restaurant Staff Happy

Restaurant Management ERP / Trident Information Systems

High worker turnover is one of the main problems faced by the hospitality sector right now. The National Restaurant Association’s most recent State of the Restaurant Industry Report found that 78% of restaurant owners claimed they didn’t have enough workers to meet customer demand and 75% indicated they were more than 10% understaffed. In addition to lowering the restaurant’s average quality of service, a high staff turnover rate increases the expenses associated with finding, employing, and training new workers. Although there are many other factors contributing to this issue, including a high proportion of students employed in the sector and high levels of seasonality, and inappropriate Restaurant Management System. It is also true that many business owners in the sector might be doing more to retain talent. Here are five suggestions to assist you keep your restaurant’s personnel motivated to work there. Build Team Spirit In a restaurant, cooperation is essential to maintain efficient services. When there is disunity within the team, blunders, bottlenecks, and blame-games can happen rapidly. The outcome? Customers become annoyed, the service worsens, and staff members depart for settings with a more laid-back, upbeat vibe. Focus on encouraging teamwork within your organization to stop this disastrous, though extremely often, chain of events. You may, for instance: Set up a day each year for team-building events, which will assist staff members get to know one another better and foster good connections. Also, with a Restaurant Management System like LS Retail ERP, you can bring employees together on a common platform i.e., Teams. Show that everyone works hard in your restaurant by having supervisors consistently do various tasks, such as cleaning tables and making beverages. A fair job distribution enhances workplace relationships, and a manager who has firsthand knowledge of what each duty entails will treat employees more fairly. Celebrate achievements. When one of your workers celebrates a birthday, graduates, receives a promotion, or marks a work anniversary, plans a trip for the entire team, or at the least, has a cake and some refreshments delivered and set out for an hour to relax together. Celebrating occasions as a group demonstrates your concern for your employees, raises morale, and strengthens your bonds. Reinforce Employees with Restaurant Management System If you believe that not upgrading obsolete equipment would save you money, you are gravely incorrect. Upgrade to a unified Restaurant Management System as nothing is more annoying than the pressure to do a task quickly and to a high standard while using broken instruments. An antiquated Point of Sale System that gets stuck or creates tickets slowly may reduce table turns while also irritating customers who are in a rush. An ancient fryer that the kitchen crew can’t rely on may wreck the lunch rush. Make an investment in the newest technology like Restaurant Management System, and constantly check with your staff to see if any of the tools they are using, both in the back and in the front of the house, are insufficient or outdated. Remember this: Consider the technology you put in to help your personnel as an investment in enhancing customer service, such as a Mobile Point of Sale that swiftly accepts orders at the table. Appreciate Your Employees for a Well-done Job Studies have shown that people are more driven at work when they feel valued and appreciated. Teams with the highest levels of engagement saw 59% less turnover, according to a recent study from an organization that has earned the Great Place to Work certification. Positive reinforcement makes employees happier, more motivated, and more willing to put in extra effort. Many workers genuinely believe that having a sense of value at work is more essential than having money! There are several methods to express your appreciation to your staff: Consistently express your appreciation to your team for a job well done, such as when a hectic shift has gone very well, when sales targets have been met, or when a worker has handled a challenging issue with professionalism. You must implement a Hospitality ERP Software to ease their work and bring out the best in each of them. Constantly Train Them to Match Current Market Needs A clear understanding of what is expected of them, and a feeling of purpose may be given to your personnel through thorough training. In addition to everything they require to effectively service your clients, be sure to instruct new employees on your company’s values, regulations, and policies. There should be no end to training. Even while the onboarding process is crucial, you shouldn’t let your workers’ education end there. Give your employees access to professional development opportunities; they’ll feel appreciated as part of the team, understand that you care about their development, and, as a bonus, they’ll bring new skills to your company. Use a Restaurant Management System like LS Retail Software Solution as it is easy to learn and your workers are most probably familiar with the interface. Provide a Channel for Official Communication Unclear communication and misunderstandings may swiftly undermine business relationships and spoil the environment in the company. Why is it that he always receives all the overtime? “Wait, I requested a vacation two weeks in advance and was denied; how come she was granted time off when she only requested it yesterday? By putting in place tools that make it possible for employees and management to communicate clearly and openly, you can reduce the likelihood of grudges and claims of preferential treatment. Our Unified Restaurant Management System, LS Central, has a staff management feature that may help you simplify staff scheduling and provide you with an Employee Portal for direct contact. When your employees are satisfied, they work more, stay longer in the job, and take fewer sick days. Additionally, if your team enjoys coming to work for you, you’ll spend less on recruiting and training new hires and be able to provide consistently excellent service across all of your locations. If you need assistance identifying the appropriate technology to raise the

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Upgrade From GP to Business Central to Get Faster and Streamlined Business Operations!

GP to BC Upgrade / Trident Information Systems

Your company is determined for Dynamics GP to Business Central Upgrade, correct? GP’s end of support is ending in January 2023 anyway. If you are bothered about the inconveniences that this migration will bring you, don’t worry. Every Migration is not complicated. Moreover, most companies must progress toward digital transformation since it will enable you to boost your company efficiency. Microsoft puts a lot of effort into enhancing the functionality and features of its products. Most of the time, you’re on-premises GP to Dynamics 365 Business Central Upgrade may increase productivity throughout your whole company. You will also be able to improve the efficiency of your business operations, services, and procedures. Why Would You Upgrade from D365 GP to Business Central? Dynamics Business Central is a cloud-based solution that offers more flexible features and agile tools. You can get more speedy operations while streamlining every process. It is suitable for businesses of all sizes. It provides other benefits such as: Business Intelligence Fosters More Logical Decisions After Dynamics GP to Business Central Upgrade, it supports business intelligence tools. You can use them to get insights into your business. You can also understand customers better as it stores, scans, filters, and presents customer data into dashboards allowing you to see how each customer spends in your business. You can then provide customized offers and services, deals, offers, and discounts. It becomes easier to segregate them into groups and individually. Moreover, Business Intelligence helps you spot your business’s KPIs, potential threats, gaps, and hidden earning opportunities. Helps You Save Costs After Dynamics GP to Business Central Upgrade, you will shift to cloud-based software which helps you save costs on maintenance and upgrading. You do not have to engage your entire IT team in maintaining and upgrading your software. You can instead use them to develop more useful tools to streamline your operations. D365 is an Saas as a Service Platform that helps you develop new software as per your need easily. You Are Always on the Latest Version Once you decide on the Dynamics GP to Business Central Upgrade, you will be hosted by and on Azure, you can always be on the latest version. Microsoft provides minor updates now and then without disturbing your business ecosystem. And twice a year, Microsoft provides major updates about which you are notified in advance. You can even reschedule these updates if you feel like it. D365 provides sandboxing allowing you to test changes and patch upgrades, even for those that Microsoft itself upgrades. Get a suite of Cloud-based Software With Business Central, you can access the complete set of applications provided by Microsoft such as SharePoint, Outlook, Teams, Power BI (Business Intelligence), and a lot more. These tools help you collaborate freely with one another and streamline operations more easily within the business. Remote Access One of the best qualities of Microsoft Dynamics Business Central is its remote access facility. You can access it from any device. In this period where everyone demands remote work, you need technology to support the same. Due to COVID-19, businesses were forced to shut down and demanded remote work. Businesses that couldn’t comply with the same either shut down or implemented technology to support remote work. This technology ensures work is done even if you are not available at the office. High-end Security With Dynamics GP to Business Central Upgrade, businesses especially SMEs don’t have to worry about their security as Microsoft Dynamics 365 ensures bank-level security. Microsoft has assigned more than 3000 experts to detect and defeat threats. There are thousands of other experts working day and night on the well-being of your software and data safety. Teams are assigned to create possible threats and other teams find ways to defeat them. Microsoft can be the most secure data you can have. Your data is stored and backed up on a single server. Therefore, you will get everything on a single server. If you are looking forward to Dynamics GP to Business Central Upgrade, you can contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Implementation Partner. Our team of 200+ experts’ workday and night to ensure seamless and consistent operations in the organization. Contact us for further details.

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5 Guaranteed Strategies to Keep Customers Happy in Your Restaurant!

Restaurant Management ERP / Trident Information Systems

While dealing with bottleneck competition in the Hospitality Industry, you have to maintain an equilibrium between staying sane and reducing the churn. It is essential to look for dynamic methods to engage more customers in your business and retain the existing ones. For that, you first have to implement an agile Restaurant Management System to support it. Being a restaurant/ food chain owner, you may as well relate to the frequent challenges popping up such as: Changes in marketing trends and dynamics. Changes in customer’s experience. Losing loyal customers. Growth of your restaurants and increasing competition. Our team of experts carried out thorough research, encompassed common issues, and accumulated top five strategies to retain existing customers and draw new ones. Widen-up custom experience Introduce quick and convenient payment methods Deliver a wealth of information Allow order customization Smoothen-up their journey #1 Widen-Up the Customer Experience It is a good idea to engage your customers before, during, and after their dining experience, as it ultimately draws more customers to your business. In this digital era, where everyone wants a quick and smooth experience while dining, make sure they can get in touch with you via applications, mobile devices, social media, and the internet. Get a Restaurant Management System to accumulate every function on the same platform. Some studies have shown that 70% of customers are most likely to hop back to quick service, casual restaurants, and fast casuals if they have an app that gratifies them with acknowledgment, or in other words, makes them feel “known.” It is a magnificent opportunity to develop a robust, personalized bond, driving customers back to your business. The essence is, get in touch with the customers via their preferred channels. It can be as simple as asking them to share their favorite photos on social media or suggest new menu ideas. Also, you can offer them customized offers, promotional rewards, hold surveys to understand their taste, and implement the most demanded recipe. If you have a Restaurant Management System like LS Central, you can easily get these features at your fingertips. #2 Introduce Quick and Convenient Payment Methods Nothing is better than introducing a quick and convenient payment method to customers as a churn reduction method. Remove all obstructions and ensure a smooth path to your restaurant. Using Point of Sale Systems is recommended due to its flexible capacities. LS Retail ERP is an Online Food Ordering Software which helps you manage all your online ordering platforms in one place. Even if you serve excellent food, your diners/ customers might note your service inefficiency. It can even drive them to shift their preference to your competition. Hence, ensure seamless services and avoid any vacuum formation between you and your customers. Research by Deloitte revealed that there is an increase in customer visits of 6% and a rise in spending of 20% when customers have the flexibility to place orders and pay quickly using technology. #3 Deliver a Wealth of Information Diners appreciate honesty and transparency, sharing values is a great deal to them. It is one of the easiest mediums to convey that you are on the same page as them. Sharing details of your food quality, healthy eating, and sustainability ensure your restaurant will be their first preference. Thanks to the available Restaurant Management System – from websites or applications on their mobile phones to the POS System (Point of Sale) in your restaurant, data sharing has never been easier. Customers can tap into your restaurant food detail in the blink of an eye and finalize if they want to give your restaurant a try. If you use a Restaurant Management System, all you have to do is input the data in the back-office and the system will distribute it to all the touchpoints (including loyalty apps, POS, and website). So, embrace this moment, and inform your customers How you source your ingredients? How you treat your staff? How your services are sustainable and eco-friendly? Nutritional values of dishes. #4 Allow Order Customization While serving customers you have to make sure you offer what they want, not what you want to offer. If you want more customers to engage with your business, allow order customization. Enable enough flexibility to make changes in their order and get it delivered as per their unique taste. Flexibility is directly proportional to scalability. A Restaurant Management System like LS Retail Software Solution can give you the flexibility you need. It has been researched that 85% of customers tend to check out the menu before finalizing a restaurant to visit. Since it is one of the top demands to be seen among customers, offering food customization facilities enhances the chances of your selection. Sanctioning food customization to their unique taste is an effective way to add value to their dining experience. Use a Restaurant Management System like LS Retail Software Solution The success of your business relies on effective engagement between you and your customers. Also, front office coordination is something you need to focus on here. Make sure the orders are transmitted properly from the front to the back office. In this case, technology like LS Retail POS can help. It guarantees correct order transmission from the table to the accurate kitchen counter, eliminating the risk of the kitchen staff misreading the waiter’s handwritten orders. #5 Smoothen-Up Their Journey Your customer’s journey to your restaurant is much more than crossing the threshold. It starts right from the moment they browse through the menu via your website, mobile application, or any other medium. It is significant to integrate all the processes to assure seamless services. Think of the mediums you can use to connect with the customers and the kitchen. How can your staff get the information they need to deliver personalized information and recommendations? How can you change your restaurant’s layout to suit your customers better and reduce waiting times? To top it off, ensure all the elements coordinate well with one another. To achieve the ultimate agility, you need

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