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How Sticking with Dynamics NAV Can Bring Your Business Down?

NAV to BC Upgrade / Trident Information Systems

The major reason for your business to suffer if you choose to stick to Dynamics NAV is its end of support which will eventually leave you on your own. Dynamics NAV 2017 version met its end-of-life-cycle support in Jan 2022, whereas Dynamics NAV 2018’s support is still viable till Jan 2023 leaving you a noticeably short time to optimize it further. It is best to Upgrade NAV to Business Central. Some businesses still use Dynamics NAV to support their production environment. The decision to stick to the older version could be derived from its perceived stability: it can resolve all the issues and does exactly what it is expected to do. Alternatively, a business may decide to delay its NAV to BC Upgrade to save IT capital cost while “sweating” its resources to extract maximum return on investment. However, this approach will eventually lead to the business’s downfall as it can collapse anytime. What Would Happen If You Still Glued with Dynamics Nav Without Support? You are welcoming a huge security risk, limited disaster recovery options, no more updates and patches, and a lack of functionality if you still expect Dynamics NAV to facilitate core functionalities to your business. Hence Upgrade NAV to Business Central. A Massive Security Threat Once your vendor ends the support for Dynamics NAV, you are no longer entitled to the relevant upgrades or patches. You will no longer receive any support for issues occurring in the application. Since you cannot resolve them on your own, the application starts posing a risk to your overall business rather than a medium for its growth. Limited Disaster Recovery Not having NAV to Business Central Upgrade means no more support from Microsoft leaves businesses to struggle on their own. Suppose if something wrong happens to the application and the entire environment demands a rebuild, the user is liable to source the correct version (which is not so easy). In this scenario, businesses will have to track aged operating system and SQL Server versions. This can even jeopardize your security and lead to data loss or data theft by hackers. In the worst-case scenario, you may not even get to access the older version and require an urgent NAV to Dynamics 365 Business Central upgrade. An upgrade project can take a good sum of time. Even if the upgrade is planned, it can take up to months to complete. Leaving you with months of downtime and eventually, making your production suffer. Functionality Deficiency Many businesses who have been paying for maintenance licensing are entitled to access the latest NAV versions. However, delaying the upgrade is not useful either. Upgrade NAV to Business Central as Microsoft Dynamics 365 has a pedigree of ongoing developments and upgrades. For more than three decades, NAV has been redefined to provide greater functionalities. No doubt, it provided great services to its users, but the end of support will reverse the situation. The user can no longer access the new upgrades and functionalities while declining productivity. So, what is the Solution? The only solution is to Upgrade NAV to Business Central. Microsoft introduced Business Central on April 2nd, 2018. The newer technology delivers more robust features, tailored functionalities, and a more agile interface. It did not take too long to conquer a special place among SMBs as one of the most reliable, flexible, and scalable ERPs (Enterprise Resource Planning). The NAV to Business Central Upgrade Enables – advanced mobile access, application integration, custom adaptability, seamless upgrades, affordability, and reporting capabilities. However, besides worrying about training employees for a newer version, heavy historical data transition brings chills down the user’s spine. Little do they realize that the data structure of NAV and BC is the same. Thus, if your data is organized and corruption-free, you are good to go. Dynamics 365 Business Central automatically upgrades your application frequently without disturbing your business’s ecosystem, and twice a year with major upgrades, for which the user is notified a couple of days prior. Dynamics 365 BC is a cloud-based application that enables remote control, which means it is accessible anytime, anywhere, from any device. Thus, leaving you no scope for investing in hardware, server, and maintenance agreements. The data is completely secured as 3,500 cyber-security experts are protecting, responding, and detecting cyber threats. Business Central endorses faster and more flexible financial reporting via Jet Reports and Power BI (Business Intelligence). Machine learning and AI (Artificial Intelligence) (Artificial Intelligence) support tools monitor and forecast more precise data. Its flexible licensing fees enable the user to manage cash flow. Instead of an annual enhancement, you only pay per user every month. Bottom Line No matter how efficient you perceive your Dynamics NAV to be, the fact remains that it is on the verge of its life. It is recommended to Upgrade NAV to Business Central as soon as possible as it will define your business’s future. If you are planning for a NAV to BC Upgrade, contact Trident Information Systems. We are Dynamics 365 Business Central Gold Partner and LS Central Diamond Partner.

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How can Charity Retailers Select the Right POS and Unified Software Solution?

Retail POS Solution / Trident Information Systems

Making the move or upgrading to a new version of Retail POS System or ERP Software for eCommerce affects every area of a retailer’s company. It can be much worse for charity merchants, who must account to their patrons for their running expenses. They must be able to justify any additional investments made to meet the increasing administrative load they currently confront, even if it is one of their largest expense centers. But there is no longer a choice to do nothing. Charity merchants cannot afford to cling to antiquated procedures and outdated technology as they struggle to stay viable and deal with issues like multi-channel stock management, retaining supporters, and obtaining the largest gifts from frugal customers. The most discerning understand that the proper Retail POS Systems and Retail ERP software may relieve their pain. Several well-known charities, like Sue Ryder, Ten Thousand Villages, and the Royal Horticultural Society (RHS), have made the switch. Ralph Larcombe, the manager of Sue Ryder’s EPOS systems in the United Kingdom, stated that the organization’s sole purpose in being there was to make money to fund its healthcare department and do good deeds. Therefore, getting value for their money was crucial to them when choosing a new IT system. Sue Ryder chose to upgrade to the most recent version of LS Retail Software Solution. Their trustees reviewed the business case to ensure that the initiative would produce the anticipated return on investment (ROI). The organization is now benefiting from automated replenishment, improved data administration, intelligent reporting, and a simplified till that requires less training for new volunteers in terms of saving money and time. How can ERP Software for eCommerce Manage Every Aspect of Your Charity Retail Store? You will eventually lose sight of which parts of your business are doing well and which aren’t if your data is stored in silos across many databases and your channels don’t connect. Because of this, charity retailers want ERP Software for eCommerce that gives them a clear picture of their data, complete control over their business, and real-time data on goods, sales, and customers for all of their physical and online stores. LS Retail Management Software is now used by the UK charity RHS to power several retail sites. The software is used by the corporation to handle its supply chain, sales orders, order fulfillment, and finance for its retail and sales operations. RHS is equipped with all the tools necessary to manage: Retail Activities throughout the garden centers. Finances, except charitable finances. Inventory, e-commerce sales, gifts, and books. Events. Data on products, customers, and sales. How Does it Help You Manage Volunteers and Employees? Charity shops by definition have a high worker turnover rate. The majority of retailers often use volunteers of various ages, who must be recruited, employed, instructed, and managed. Therefore, having cutting-edge Retail Point of Sale Systems that is simple to use, need little training, and can simply organize employee schedules is a priceless tool for your nonprofit organization. A straightforward and easy-to-use Point of Sale System was important to Sue Ryder when choosing a new retail system. EPOS Systems Manager Larcombe remarked, “Having a till that is straightforward, transparent, clean, and easy to use, is of enormous importance to us. After a brief 45-minute training session, the volunteers at the Sue Ryder stores—some of whom are seniors without any prior retail experience—can use the till with ease. Our volunteers may practice without actually doing transactions in the training mode on the LS Retail till, and they often pick it up pretty fast.” How Strong Business Analytics and Embedded Power BI can Provide Better Visibility? Do you fully comprehend what is occurring throughout your network of charity shops? Data analytics may be useful, especially for the price and assortment optimization, if you want to quickly identify the goods and places that are generating the most money and where you should take action. Although you may add these sophisticated features to your Retail Management System, it is more cost-effective to have them integrated into the ERP Software for eCommerce as opposed to using a separate software solution that you’ll need to operate, pay for, and keep up to date. Managers at Ten Thousand Villages now have far better visibility into what is happening thanks to clever ERP Software for eCommerce and a centralized source of data. They can act on opportunities and fix problems in real-time, even on the busiest retail days, thanks to a Power BI dashboard that pulls data straight from the Retail ERP. Hence improving sales performance. Today, a lot of charity retailers work with ERP Software for eCommerce such as LS Retail Software Solution. If you want to implement this solution, you can Contact Trident Information Systems. We are Microsoft Dynamics 365 Gold Partner and LS Central Diamond Partner. With a strong track of accomplishments of 22+ years, we have partnered with various renowned businesses across the world.

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Why Should You Upgrade from Dynamics AX to Cloud?

AX to D365 Upgrade / Trident Information Systems

Relying on outdated technology pushes you back in the race. You become incompetent and your rivals make money out of it. Many businesses postpone upgrades as they feel uncomfortable shifting to modern technology. However, little do they realize that they are pushing themselves back. Businesses working with AX fear the same discomfort and tend to postpone the AX to D365 Upgrade. One of the major reasons why it is recommended to Upgrade AX to D365 Finance and Operation is the end of its lift support. Many of the AX versions are already out of support and a few have extended support till January 2023. Hence, it is best to hurry up and Upgrade AX to D365. Other Reasons for AX to D365 Upgrade Lack of suitability for large-size businesses. It may not even be a good match for small-sized businesses either. Despite being comprehensive, its dependency on partner channels and ISV may add time to the deployment, hence increasing the total cost of ownership. Software as a Service (SaaS) and cloud ERP options have a limited reach which can increase costs if partners are hosting the software. Hence, it is clear that AX is not suitable for every business size, unlike Microsoft Dynamics 365 Finance and Operations. It is not as scalable as a growing business may need and may even become expensive at times. Dynamics 365 Finance and Operations is both cloud-based and on-premises. Hence, you can choose the solution you prefer. However, cloud-based solutions are more convenient, flexible, and agile. For instance, in an on-premises solution, your data is backed up in a local server, when you feel like increasing your storage, you will have to install a new server from scratch. But in the cloud, all you have to do is push command and your storage shall increase. Furthermore, it is easier to manage cloud storage than a local server. Other benefits you can experience with Microsoft Dynamics 365 Finance and Supply Chain include: High-end Security: D365 ensures high-end security from hacking, malware, viruses, and other threats. Contrary to the old beliefs, the cloud has now become more secure than ever as its credentials are continuously monitored and attacked by Microsoft 24/7. With over 3000 security experts by Microsoft, you can assure bank-level security. Low Cost of Ownership: When you no longer have to invest in hardware, maintenance, service management, staff training, and upgrades, imagine how much you are saving. With AX to D365 Upgrade, your cost of upgrade with a limit to testing and validation, hence removing every other IT-centric work. You do not even have to re-train your staff after an upgrade except for new features if any. Remote Accessibility: one of the major benefits of AX to D365 Upgrade is its remote accessibility. Upgrading to a cloud-based platform allows accessibility on any device. Since your business apps are standardized by Microsoft, they can function seamlessly with a single sign-on and are integrated out of the box. Effortless Latest Version Installation: As soon as you leap to the cloud, any subsequent platform will be automatically updated every three months. The application on the other hand will update every six months. Dynamics 365 provides update reminders from 7, 15, 30, and 90 days before the upgrade. You can even postpone upgrades by 12 months from the release date. Minor upgrades take place without disrupting your business operations, and for major updates, you will be updated prior. No/Low Training Required: Since Microsoft uses the same functionalities, you do not have to spend much time learning the software. You can start working right away and boost efficiency at the same time. The core business logic you use has been transferred to Dynamics 365 Finance and Operations, but the interface is updated. Adaptability: AX to D365 Upgrade gives you enough flexibility to mix match apps and personalize your experience while increasing profitability. The best part is that the user experience of these apps is equally intuitive. For instance, you can leverage sales and field service along with Dynamics 365 Finance and Operations providing the ultimate growth platform. Upgrade Dynamics AX to D365 and ensure the most agile, flexible, and secured features. If you wish to for an upgrade, you can Contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Partner.

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How Can Supermarkets Reduce Food Waste?

Retail ERP Software / Trident Information Systems

Have you ever realized how much food your business is wasting every year? Probably more than you realize! It contributes to the waste management burdens on a significant level globally. According to The United Nations Food and Agriculture Organization, wasted food costs add up to US$936 billion a year. It is burdening the food management system and causing major threats to global issues like climate change, pollution, and biodiversity loss. The UN is urging countries across the globe to cut the waste in half by 2030. ERPs (Enterprise Resource Planning) like LS Retail ERP have proven itself to be effective in tackling this situation. It is recommended to contact LS Retail Gold Partners as they are backed up with a strong track record. It is shocking to note that the United Kingdom alone is throwing away food that makes up to 190 million meals a year. The edible surplus is going into animal feeds, landfills, or plants. Food wastage is a global issue that needs to be tackled as quickly as possible, but it also needs a balancing strategy as well. By their very nature, supermarkets tend to stock up varied materials with different shelf lives and end up throwing up food that is no longer considered fresh. They need to find a suitable solution to guide them in buying relevant items in relevant amounts while fulfilling customer demands and providing fresh material at all costs. We have compiled a list of solutions for you to minimize waste as much as possible. #1 Manage Expiry Dates Properly One of the major factors leading to food waste is expiry dates. It has been estimated that 87% of food that is wasted from grocery stores is because of them having to dispose of expired products. The first thing that the stores can do is to educate their customers about what exactly the expiry date means. Many consumers do know the difference between sell-by, used-by, and best before dates. However, there are still people who are confused between them. Thus, supermarkets can assist buyers by standardizing this information while addressing it to their customers in clear and simple formats. Supermarkets are also inclining towards software such as LS Retail ERP that can track expiry dates and help them create discounts and exclusive offers on individual items that are about to expire, so they can be sold while reducing food wastage. Tools like Dynamics Pricing grab customer attention and encourage them to purchase near-to-expire items over fresh products. #2 Analyze Waste Patterns with LS Retail ERP LS Retail ERP specialized in collecting and analyzing waste. Even Grocery stores these days are realizing the importance of collecting data from different touchpoints like their eCommerce site, vendor data, smart shelves, and loyalty programs. However, there are still some who prefer to operate on spreadsheets or paper printouts. By doing so, they miss capturing essential data which could deliver special insight to boost their efficiency and profit at the same time. By optimizing demand planning and advanced data analytics solutions, they can use the collected and big data to predict demand, identify waste patterns, and order exactly the amount they need. #3 Shift to Modern Appliances According to a study conducted by the International Energy Agency (IEA), the grocery retail sector sucks up to 2% of the globally used energy, which is even more than what data centers across the world consume. Energy and asset monitoring solutions throughout the stores play a key role for engineering solutions worldwide food system (which is under massive pressure) The key challenge is to maintain food quality and safety while using the least amount of energy. Modern refrigerators can help significantly with this as they are reliable and keep food at the current temperature. LS Retail ERP can take this a step ahead with its essential and actionable insights on how to enhance energy performance. FAO declares that over the past 5 years alone, ERP Solutions have managed to save up to US$37 million (about $0.11 per person in the US) by reducing food waste. #4Train Your Staff to Cut Food Waste The food and packaging damage is most likely to occur during the transition phase. One of the most common mistakes that staff members make is to place heavy objects right over the easily breakable or easily bruised produce such as eggs and fresh fruits. This can end the writing of the entire box of fresh produce. This affair is very costly. Food retailers can avoid scenarios like this by professionally training their staff. Getting staff on board and introducing methods to curb food waste can bring a meaningful change. For Instance, in Germany, Metro Cash and Carry staff is trained in all aspects of food safety and hygiene while storing, processing, and storing. Thus, reducing loss of food and a greater volume of marketable products. #5 Donate the Surplus One of the best things supermarkets can do to reduce food waste is to donate their surplus for human consumption. In the UK, the top ten supermarket chains are donating less than 6% of their surplus for human consumption. A representative of Tesco, the UK supermarket that gives away the highest surplus of its surplus food quotes “We first published our food waste data in 2013 and believe that only by understanding the hotspots can we reduce waste” then he also mentioned “Our priority is to reduce this surplus through optimizing our forecasting, ordering and ‘reduce to clear’ processes. Our target is that no food safe for human consumption will be wasted and [if you deduct 16,497 tons sent to animal feed and 9,661 tons given to colleagues] we are now 77% of the way there.” To achieve this, they used LS Retail ERP. Conclusion The world’s food issues need a radical solution throughout the supply chain. Using technology like LS Retail ERP can track inventory and its expiry date as well as provide meaningful insight to help you reduce waste could bring a significant difference. This Retail Management Software is one

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Pop-up Stores: An Excellent Medium to Grow Customer Engagements

Retail ERP Software / Trident Information Systems

Big retail brands like French fashion Sézane are including pop-up stores in their strategies. They understand the need to physically connect with customers. With the help of Software for Retail Shop, they can easily get insights into their customers and create strategies to connect with them on a physical level. This is what Sézane did. How did Sézane’s Pop-up Store Become a Hit? They attracted a massive crowd in Los Angeles and asked them to check out their new launches in a pop-up store called Residence. The store displayed Sezen’s stylish collection, along with other French brands such as Bien Aimé perfumes, Ysé Paris swimsuits, and a children’s collection made in collaboration with Bobo Choses. They also invited customers to special events like shirt embroidery and bag personalization workshops. The aim was to bring Paris’s retail store experience to the US market. For Sézane, it was a great opportunity to grab customers’ interest before establishing a permanent store. Pop-ups for eCommerce Stores and Future Eco-conscious Shops Pop-ups have also helped retailers to try out new locations. It is also benefiting online retail stores. With the help of Software for Retail Store, it gets easy for them to find the most suitable locations for their pop-ups. Many use the Best eCommerce Platform 2022: LS Central. Pop-up stores are a great medium for retailers with no physical store, to connect with customers physically and allow them to experience the touch and feel of the product. Another interesting use of pop-up stores includes trying out new items and generating a buzz. In the UK, Selfridges pop-up retail gave customers a vision of what future eco-conscious shops may look like. It displayed 3D printing robots and real-time tailoring and introduced a new ownership concept How to Use Pop-ups to Enhance Sales? At times when customers expect great experiences in-store, but with pop-ups it’s much easier. Moreover, you can attract more customers to visit your physical or online store. We have designed a few strategies to enhance your retail business with pop-ups: Boost Marketing and Brand Awareness In the era of unlimited content and social media scrolling, how can you stand out in the market? Pop-up stores are a great way to grab customers’ attention and generate excitement. Since they are only for a short time, customers go out of their way to visit these pop-ups. In a survey conducted by Business Insider Intelligence, more than 50% of retailers admitted they could increase their market visibility by 46%. Software for Retail Shop like LS Central helps track customer interactions and use it for further promotions. Finding New Partnerships Some retailers prefer to work solo, however, some unlikely partnerships in the market could get a massive advantage from the alliance. One such example is Taco Bell and T-Mobile. They created a pop-up store to draw more customers. Those who visited T-MoBell could get their hands on surprising goodies, free drinks, and limited-edition T-Mobile giveaways. This was just one example of a unique partnership. Such strategies allow one’s business to have a larger customer base and pull off campaigns that they would not be able to manage on their own. Software for Retail Shop also helped them organize these events. With customer insights, both partners could find a common area to set up the pop-up and offer interesting deals. Offer Innovative Customer Experience Pop-up stores are designed to be experimental, which means you do not have to stay behind confined brick-and-mortar walls. For instance, IKEA tried augmented reality at its pop-up store and encouraged visitors to create their personalized space using touchscreens. They incorporated storage, lighting, and furniture of their choice. They were thrilled to see their dream space coming to life in front of their eyes. Another innovative step was taken by adidas, who prompted sustainable shopping. They launched a one-day-only pop-up and encouraged alternative currency. They asked their visitors to buy a unique piece in exchange for their old clothes. They accepted clothes by their weight in exchange for a unique, one-of-a-kind, and upcycled piece. Test New Locations Using Software for Retail Shop Before committing to a location, you can try out different areas and see where the crowd shows the most interest. You can use Software for Retail Shop to track customer interactions and identify their interests. Also, you can use your previous interactions to find out customers from which area showed the most interest. This will help you shortlist the location you want to open your next pop-up store. A pop-up is a very cost-effective method to find and test an ideal location for your store. According to a report by Business Insider, 44% of respondents opened their pop-ups within $5,000. Pop-up stores are catching pace among SMBs too due to their low-cost investment, temporary nature, and interaction with a wider range of customers without setting a permanent base. They are ideal to increase customer engagement. Retailers must use Software for Retail Shop to track and optimize those interactions. LS Central is the best Retail ERP that offers CRM on the same platform. It has been rated as the Best eCommerce Platform 2022. If you are looking for a Retail ERP Implementation Partner, you can Contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner.

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LS Central Helps Optimizing Your Restaurant Operations

Uncategorized / Trident Information Systems

Are you running a flourishing restaurant where your current Restaurant Management System fails to support your growth? LS Central can help you in this case. It assists you in polishing your customer services with its robust features and tools. LS Central is a unified Hospitality ERP Software that helps you optimize your restaurant services by integrating your floor staff with the kitchen to bring what your customers ordered without delay. It provides a transparent view of your business with dashboards and real-time reports to help you create logical and data-driven decisions. With actionable customer insights, you can create successful loyalty programs. Also, with real-time inventory reports, you will always have balanced stocks with minimum wastage. Predictive analysis will never let you go out of stock. And with automation, you will hand over monotonous tasks to the machine. There are more features, tools, and benefits of LS Central than you can count. In this blog, we will explain how LS Central can get your restaurant at a rapid pace. LS Central Restaurant Management System Works Wonders for Your Business LS Central is one of the most renowned Restaurant Management Systems designed for SMBs and enterprises. It will help you: Get Centralized Control Over your Restaurant Business LS Central collects and stores data centrally and gives decision makers a centralized view over their business. You can access details on all your restaurant chains located in different locations from the headquarters. With real-time reports, you can decide menus, prices, and recipes according to their popularity in a certain location. Purchase mindfully while cutting wastage, look through your exhausted stocks and order the right amount. Also, you can order according to demand prediction and simply automate your replenishment. The best part of this Restaurant Management System is that it helps you manage your staff more efficiently. You can assign your staff duties that fit their talents. No Errors with LS Central Those restaurants that prefer to work on different software for different purposes, facing errors now and then are pretty common for them. Not to mention, the time and resources they lose on their maintenance are huge. However, this is not the case with LS Retail ERP, it is a unified Restaurant Management Software that helps manage your entire restaurant on the same platform. You can easily store and access data in one place. Easily accessible data leads to more accurate operations in less time. Attract More Customer Loyalty and Grow your Business LS Central Restaurant Management System stores customer data and presents it in actionable and insightful reports. Customer insights are the strongest tool to cater to your customers; when you understand your customers, their spending patterns, and preferences, you can create successful loyalty programs to attract more customers. Moreover, with a POS System, customers can place easy orders and pay easily at the table and can customize the menu. With the right knowledge, you can personalize discounts, promotions, and other offers for individuals or groups. It is essentially important if you aspire to deliver faster and more precise services. Connect Your Kitchen Floor Staff with LS Central With LS Central, you can link your staff to the kitchen by showing the status of each table’s orders and establishing delay-warnings. Staff members can correctly serve consumers thanks to this user-friendly graphical interface Restaurant Management System. Having a faultless atmosphere can help your management, even if your restaurant has the biggest floor. Keep track of your clients and reservations so you can handle them flawlessly and professionally. Furthermore, connecting the kitchen with staff also saves the bulk of their time. The server doesn’t have to travel from the front to the kitchen and find the right kitchen counter to transfer orders. Instead, they can simply take orders at the table and share the details with the KDS (Kitchen Display System) via Point of Sale Systems. LS Central is one of the most renowned Restaurant Management Systems across the globe and has been serving SMBs and enterprises for a while. If you wish to implement it, you can contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner. With a robust track of accomplishment, we have managed to acquire a massive team of technical resources, strong clientage, and various awards every year. Contact us for further information or a demonstration.

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Have an Online Retail Business? LS Central can Support You.

Retail ERP Software / Trident Information Systems

Online retail stores were already booming, and then COVID happened. It was disturbing for everyone, but online retailers saw it as an opportunity. According to Finara, Online shopping speeded increasing shoppers by 9.4% estimating more than 3.4 billion shoppers. This number is expected to grow up to 4.9 billion in 2025. With a sudden boom of customers, many online retailers did not have sufficient resources to cater to them. However, only those with ERP Software for eCommerce could manage them properly. With great opportunities come big challenges; customers have become more impatient than ever and expect exceptional services. They are now quicker to abandon a brand fueled by a single unpleasant experience. According to ZK Research, subjects have admitted to shifting their loyalty towards a brand over a bad experience. To compete in this ever-evolving world, you need great customer service, the right technology, and the required resources to thrive in the market. With LS Central ERP Software for eCommerce, you can get all the tools and functionalities you need to balance your business operations and customers at the same time. LS Central is a unified ERP and CRM. Being an extension to Microsoft Business Central, it is hosted by and on Microsoft Azure. Hence, you get all the world-class benefits that Microsoft offers. This is How LS Central ERP Software for eCommerce Supports Your Online Retail Business Provides a Single Vision of Truth As a comprehensive Retail ERP Software, LS Central takes care of every aspect of your online business, including bookings, offers and promotions, sales, inventory, and ERP. Retail Point of Sale Systems provides consolidated data from all these crucial areas in one location. The system handles everything automatically; you don’t need to click anywhere to transfer data from the eCommerce side to the ERP or import any files. Meets Specific Industry Requirements LS Central Store Management Software meets your demands whether you offer jewelry, garden plants, pet supplies, or fine chocolates. This ERP Software for eCommerce is specifically designed to meet the demands and difficulties faced by the many sub-sectors of retail and eCommerce like fashion, electronics, groceries, pharmacy, and any combination of these. You may take advantage of industry best practices and more effectively compete in a difficult market thanks to this embedded domain experience. Meets Customer Expectations Delivering a consistent experience over all of your digital platforms is possible with LS Central Retail Software Solution. Customers may purchase things to be delivered (or picked up in-store if you also operate, or plan to operate, retail locations), view tailored suggestions, exclusive offers, and promotions based on their unique buying histories, and check real-time stock availability on your eCommerce website. Additionally, because everything is interconnected, the data displayed on your website is always accurate and consistent across all touchpoints (such as your stores or other apps). Therefore, you won’t risk upsetting clients by offering them a product that is already sold out. Helps Making More Data-Driven Decisions Many clients that switched to LS Central ERP Software for eCommerce previously operated their businesses using a variety of smaller, independent software solutions. This compartmentalized architecture caused blind spots and eventually led to bad business decisions. To circumvent this and obtain a comprehensive understanding of the customer experience, you must develop a single data set that includes all information from the contact center, sales data, website data, marketing data, etc. that interacts with the consumer. Helps Cost Cutting and Maximizing Revenue You can save the administrative and training expenses associated with employing various software solutions when all the data you want about your online business is in one location. Additionally, ERP Software for eCommerce provides you with a clear, real-time picture of your inventory demand, assisting you in reducing surplus stock and the associated expenses. Not only that but real-time, enterprise-wide access to your sales and customers also enables you to improve your pricing strategy to increase your share of the customer’s disposable income. LS Central is one of the most renowned ERP Software for eCommerce in the world and supports various enterprises. If you are looking forward to implementing it, you must choose a reliable partner. Trident Information Systems is a Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Implementation Partner. After spending more than two decades in the service field we have acquired a solid track of accomplishments, 170+ technical resources, and various awards addressing the milestones we achieved. For further information or a demonstration, Contact Us.

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How to Enhance Customer Experience at a Restaurant

Restaurant Management ERP / Trident Information Systems

Customer service is the core focus of any hospitality business: Be it a dine-in restaurant, or a cloud kitchen, customers are a core center. Your services decide the success or failure of your restaurant, in which technology plays a vital role. Because of this many restaurant owners prefer Restaurant Management System to help them enhance their customer services. According to Denny Meyer, the famous restaurateur, we are living in a service economy. We don’t pay $5 for a cup of coffee at Starbucks, but for the customer service that comes along. Industry Leaders are aware of the importance of customer service. According to a survey by Catalyst, all the 200-person panels disclosed that enhancing their customer service by the end of this year is their goal. Enhancing customer services effectively is possible if you point out the hurdles and work on them such as: Difficulty in Understanding Customers Success doesn’t come easy. Out of 200-person panels, about 46% revealed that it is hard for them to understand market trends and their customers as a whole. They can not segregate their customers into groups to target the right strategy. The rest said they do not have relevant customer data to form strategies and those who don’t know how to use that data to their advantage. It is crucial to understand your customers well or you cannot cross-sell and upsell products. How will you deliver the service your customers expect if you don’t know when, what, and where an item was purchased and what possible factors driving those sales. It’s smart to implement a Restaurant Management System which gathers customer data and shares meaningful insights. One such CRM Software for Hospitality Industry is LS Retail Hospitality Software. Is Your Current Restaurant Management System Enough? One of the most common reasons for lack of visibility is the inefficiency of the technology a restaurant uses. Most of them prefer to have disparate systems for different purposes; separate software to manage finances, different software for taking orders, and a separate Restaurant Management System for loyalty programs too probably. This approach not only is time-consuming, but it is very complex too. When you have so many applications working separately, it gets hard to achieve real-time visibility. The only solution is to implement a unified Restaurant Management Software such as LS Retail ERP. It ensures real-time visibility into your business. Get a Unified Restaurant Management Software for your Business When you use the same platform to manage all your KPIs, you also get all your data managed within the same space. You don’t need to waste your time collecting and arranging data to extract meaningful details. However, this is not the case with a unified Hospitality Management System Software. All your online and in-store data is present on the same platform that you can access without any hassle. With accurate data, you can easily identify your customers according to their last visit history, what they purchased, how much they rated your restaurant, or through which channel they tend to eat more. Overall, it provides a 360-degree view of your different customers. This type of information helps develop excellent strategies based on current trends and your customers’ purchase history. For instance, you can track your customer’s order history and offer personalized menus as per their preference. Or you can create an offer they cannot resist. You can make them feel special with white glove services. For example, you can check if it’s your customer’s birthday and offer a special dessert to make them feel special. Or you can offer them a promotion you know they can’t refuse because it has been crafted just for them. Not just that, with a Restaurant Management System like LS Retail Software Solution, you can optimize AI-powered analytics and reporting to find patterns throughout the vast data available. You can even make exact predictions about consumption and automate replenishment to save time. The best part is that this technology helps cut waste; you avoid overstocking and understocking. Many restaurant Businesses are opting for Restaurant Management systems like LS Retail Software Solution due to their many benefits. This CRM Software for Hospitality Industry Ensures all your data is stored, managed, and protected in one place i.e, Azure Cloud. It is suitable for every restaurant type. If you run a cloud kitchen, it will be the best Cloud Kitchen Management Solution. For LS Retail Implementation, you can contact Trident Information Systems. With 20+ years of providing restaurant management services, we are now a Gold Microsoft Dynamics 365 Implementation Partner and LS Central Diamond Partner. Our dedicated team of professionals is at your service 24/7.

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This is How adidas Maintained its Status as a World Class Brand with LS Retail

Retail ERP Software / Trident Information Systems

Founded in 1949 by Adolf Dassler, this German multinational corporation has become the largest sportswear manufacturer in Europe and the second largest in the entire world. It is also the holding company for the adidas Group, which holds around an 8% stake in the football club Bayern Munchen and Runtastic, an Australian fitness technology company. As the business expanded even further, they realized the incapabilities of their current Retail Management Software and browsed through other options. Eventually, they decided to employ LS Retail, a unified Retail Software Solution. There was a sense of familiarity between both i.e., LS Retail and Adidas. Both have been reinventing the shopping experience for multiple decades. Both companies share a matching perspective of the future of retail, one where technological change will massively impact customer services. Today, adidas implements LS Retail solutions in about 1400 stores and 4800 POS (point of sale) across the world. What Drove adidas to Choose LS Retail? Adidas couldn’t agree more with LS Retail’s Omni channel approach. This Retail Software Solution is working day and night to boost personalization and mobility. From customized product recommendations with AI technology to stock management via handhelds. Adidas can offer a world-class shopping experience because LS Retail works in the background day and night, meeting all their needs. It helped adidas accomplish its goals and optimize its operations with the following advancements: Consistent System Enhancement: This Retail ERP Software allows multiple releases every year. Up to-the-Mark Efficiency: Easy basic staff training with self-explanatory menus. Understanding of Deep Process: LS Retail IT team assisted them to understand the business environment. Release Prioritization: This Retail Business Management Software prioritizes releases from a global retail POV. Massive Customizations: They availed themselves of high-level customizations. High Flexibility: With this Retail Execution Software, adidas could quickly and easily meet market changes and requirements. High-end Support: With the LS Retail team, they experienced open, honest, and fact-based discussions which helped achieve faster results. The Ultimate Benefits of LS Retail Management Software? Thanks to LS Retail Software Solution, today, Adidas can manage its business more efficiently and provide better customer services with the help of: Auto-replenishment Capabilities: what was once a manual process is now automated. E-commerce Integration: Customers can go to the official website of adidas to check the available items in-store. Real-time Inventory Check: In-store employees can easily check available stock in real-time using handheld devices. Stockroom Requests: Staff can easily use the inventory app with this Retail Management Software on mobile POS and share item orders to the list. The order is then picked up by a different staff member and the item is taken to the shop floor, to their customers. Training Mode: Adidas did not have to worry much about training their staff as shifting between training and normal mode on the POS was pretty easy and allowed them to train their staff effortlessly throughout daily operations. Effective Compliance: Adidas could apply different customizations to comply with fiscal, legal, and local necessities. For example: creating certain invoices they knew they would need to show to the local authorities. Senior product owner Nabila Rahim says that the company looks forward to unlocking new opportunities such as LS Electronic Fund Transfer (EFT) Software Solution – LS Pay. She also said that they were focusing on eCommerce, but they need to make sure their customers have a seamless retail journey as well. Adidas aspires to establish standardization and harmonization. Speeding up development is the immediate value they focus on. They are rest assured that whatever sudden change hits the market: be it a pandemic, or whatever else, they believe they will quickly adapt to the changes. Nabila Rahim is very happy with the outcome of this collaboration. If you wish to implement this Retail Management Software, you must look for a promising partner. Trident Information Systems is a Gold Microsoft Dynamics 365 Partner and Diamond LS Retail Implement Partner. With a robust record of accomplishment for over 22 years, we have managed to gain big brands as our most loyal clients. We are based in India, Africa, UAE, and the Middle east. For further information or a demonstration, you can contact us.

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How Does a Unified Platform Transform Your Restaurant Business?

Restaurant Management ERP / Trident Information Systems

To run a successful restaurant business, it is critical for you to provide excellent services while cutting costs. In worst-case scenarios, your hard work can go for nothing when you are not supported by suitable technology. Having a suitable Restaurant Management System plays a critical role. Restaurant owners are inspired by seeing retailers making double profit with unified Restaurant Management Systems and hence decided to replace their loosely connected system with a platform providing all the business essentials at the same time. They are now witnessing tremendous benefits that come by. Having Hospitality ERP Software and connecting all systems under the same umbrella provides more convenience and accuracy while saving a ton of your time. Yet some of them are confused about whether they should consider a Restaurant Management System or not. We have compiled five reasons why you should get one as a restaurant owner: Ditch Those Disconnected, Error-Prone Processes with Restaurant Management System A few years ago, restaurants had to manage their operations with disparate systems which consisted of a separate billing software, a kitchen management system, vendor management, a reporting tool, business intelligence tools, and probably a few more restaurant management systems. No matter how advanced the system they would use, they still had to work on multiple systems which became prone to human errors. However, this is not the case anymore, as they can optimize a Hospitality Management System Software that consists of every restaurant management essential on the same platform. Since everything is managed by one system, the data is also collected and processed in the same way. Therefore, they no longer need to depend on different Hospitality Software to extract information. Get a Single Vision of Truth Your business would witness a difference if all the departments of your restaurant were able to access the same data across the business. With LS Retail ERP it is possible that all the data is collected, stored, and processed in the same system, hence guaranteeing its accuracy and credibility. You and your staff can access the same information at the same time without having to phone one another for a certain report. One fine example is Nik bakers, a cafe chain based in Northern India. They struggled a lot with accessing reliable data when needed due to their dependency on multiple systems. As soon as they switched their approach to a unified Restaurant Management System, they could see a difference. Enable Updated Information to Your Guests In various surveys, it has been noted that people agree to pay more for better services. This is especially important for an industry like Hospitality where customer experience is a priority. A unified Restaurant Management System ensures managing menus, prices, and offers centrally while synchronizing data at the same time. CRM in Hospitality Industry collects data from different touchpoints and provides an insightful report depicting where the services can get better, how the discount mechanism should improve while also helping create loyalty programs. This is an absolute platform for restaurant owners to know their customers and provide them with customized services. Hospitality ERP Software can ensure that customers feel welcome and heard. It allows connecting with your customers on an emotional level. Deal with Just One Vendor Having different systems is a pain and having to maintain them is a greater pain. You might have to contact different vendors in case more than one of your systems faces issues. However, this is not the case with a unified solution where everything is available on the same platform, and you only rely on the vendor. The service provider only is responsible for your system’s maintenance and updates. For instance, LS Retail Software Solution enables the latest updates twice a year while ensuring you work on the latest version. Do Not Spend Too Much Time on Staff Training The hospitality industry experiences the maximum staff turnover throughout the business and having to train inexperienced staff constantly is a very time-consuming affair. Imagine you are training inexperienced staff for different systems across the business. It will eventually become a painful process. However, you only have to train your employees once, even if they have to change shifts, they will still be able to manage in different sections. With LS Retail’s Restaurant Management System, you can unify every business aspect under the same umbrella. This CRM Software for Hospitality Industry eventually helps enhance communication among employees while streamlining business processes. For instance, orders are automatically sent from the POS to the printing stations or KDS (Kitchen Display System) (Kitchen Display System) in the kitchen, saving your front office employees enough time to welcome more customers. If you are looking for LS Central implementation, you may Contact Trident Information Systems. We are a Gold Microsoft Dynamics 365 Partner and LS Retail Diamond Partner.

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