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Why is D365 Customer Support so Important for your Business?

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Customers now expect businesses to provide outstanding service round-the-clock. Therefore making service quality has become a crucial competitive differentiator for businesses, and the right technology can assist them in resolving consistent issues. D365 Customer Support is one of the Top Cloud CRM options if you are looking for an integrated customer service solution. Microsoft Dynamics 365 Customer Service is a module for customer service automation that streamlines knowledge and case management. Further, it personalized service with a 360-degree customer view and provides visibility into service agents’ dashboards, reports, and performance. In this blog, we will further discuss how Dynamics CRM Support plays such a vital role. Why to Choose D365 Customer Support? The cloud-based Microsoft Dynamics 365 Customer Service Solution provides all the features your company needs to provide great customer service. Here is how it can benefit your business: Use virtual agents and knowledge base portals to automate self-service assistance. Customize experiences for Individual customers. Agents can resolve cases with on-time and accurate information. Improve your customer service operations. Benefits of Dynamics 365 Customer Service D365 Customer Support can tremendously help your business where you can Automate self-service support with knowledge-based portals and virtual agents. Therefore, with Microsoft Support for D365, you can expect the given benefits: Get a 360-Degree View of your Customers Those who still rely on siloed systems and different software to manage their customers often face too many difficulties. Therefore, with multiple software around and data all over the place makes everything go overwhelming. However, Dynamics 365 Support can get you a 360-degree view of customers as everything is managed on the same platform. Furthermore, Dynamics CRM customer service ensures you provide customized services to your customers, and they get their issues resolved ASAP. Thus, they can easily provide highly personalized and high-quality customer service fast. Simplified case management with a unified interface Saving time and boosting productivity is one of the primary benefits of D365 Customer Support. Hence, your team can leverage the easy user interface to manage and handle customers’ queries more efficiently. Further, the interactive dashboards act as a one-stop solution where agents can look through their caseloads. Therefore, quickly acting without having to look through different parts of the application. Thanks to the easy interface, your customer service executives can easily manage their caseloads. Easily manage community portals and knowledge bases Once you start working with MS Dynamics Customer Service, you can access a plethora of self-help options. In addition to, this helps in reducing call time and allows your customer service executive to focus more on high-value services. Thus, the knowledge management module will always help you create, publish, and manage your knowledge articles. Furthermore, you can use the rich text editor to add images, texts, and videos. Further, you can track how your content is performing with analytics. And also, you can check how many people viewed your articles, how they performed, and how they helped your customers. You can also build a form in the community portal where people can share tips, insights, and some useful information. Attend Customers with AI Capabilities AI capabilities can ensure you give the best D365 Customer Support. AI can assign the best-suited agent for a particular task to get the fastest and highest-quality results. Therefore, your team can answer your customers faster with AI-based suggestions. It recommends similar knowledge related to the question that has been asked. Furthermore, you can even set up the system to understand the tone of the customer and his emotions. Also, you can activate virtual bots to automate routine conversations. Therefore, allowing your agents to provide high-value interactions. Integrate other Microsoft Apps for Excellent Customer Service You can integrate other D365 products with Microsoft Dynamics CRM Support such as Excel, Power BI, and Teams. Thus, helping you manage and act upon your customer requests accordingly. With the Enterprise Package, the agent will get Microsoft Teams embedded into his system. And then, he can connect with other experts from your company. If you enable AI, you can even get suggested contacts who have earlier worked on the same case. Consequently, you can get their help and provide customer support in the best way possible. Access Cloud-Capabilities Being hosted on Microsoft Azure Cloud, D365 Customer Support allows you to access various cloud benefits. For instance, being able to work remotely is one of the major benefits. What’s more, your agents can work from anywhere in the world fully functionally via their desktops, tablets, or laptops. Further, cloud solutions ensure more cost-effective, efficient, and secure operations. Your customer support can either make or break your business’s reputation. Therefore, Using AI-based tools ensures your customers are always attended to while allowing your customer care agents to provide high-value services. D365 Customer Support can help you with streamlining your processes, providing analysis, centralizing client information, and enabling responsive customer services. For further information, you can Contact Trident Information Systems. We are a Gold Microsoft Dynamics 365 Implementation Partner and LS Retail Diamond Partner.

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Top 4 Trends to Reshaping Your Apparel and Fashion Industry

Apparel Retail / Trident Information Systems

All retail segments have been impacted by changes in consumer culture, and apparel brands are no exception. The whole fashion industry has been significantly impacted by the global success of fast fashion retailers like H&M, Zara, and Uniqlo, which has compelled apparel fashion companies to adapt to a changing fashion business model. Fast fashion businesses, which are seen as industry disruptors, have routinely produced double-digit yearly sales over the past five years. Their trick? reducing the time it takes for fashion to cycle through, and giving them the affordable, “fashion-forward” companies they want right away. To achieve this, apparel businesses must implement Garment ERP Software that fulfills all their requirements on the same platform. Although traditionally cautious with Garment Software, many apparel retailers have reacted by rethinking their business with innovation in mind, all the way from product development to customer experience, with an especially strong focus on e-commerce sales and customization The New Apparel Shoppers The new luxury consumer wants more purchasing options, rewards for being loyal, and generalized personalization. The chance to develop a deeper relationship with customers by focusing on experiences, quality, and the emotions that luxury goods give their buyers is presented by engaging with this new apparel and fashion consumer. Here are the top 4 technological advancements that are now changing the apparel and fashion market. Alternative Materials The market for luxury apparel and accessories is significantly affected by advances in material technology. A Marchesa and IBM cooperation resulted in a high-end, cutting-edge dress for the 2016 Met Gala in New York that lit up in various colors depending on how people felt about it when they tweeted about it. Even though it was remarkable, this was only the beginning. A major trend in recent months has been the use of Apparel Manufacturing Software to produce new kinds of materials. Take materials that are produced sustainably. Customers are demanding eco-friendly substitutes for conventional raw materials like animal-free leather, as seen by the growth of “eco-luxury retail,” which includes Stella McCartney’s silk inspired by spider webs and spider DNA and Linda Loudermilk’s “vegetable cashmere” (or soybean fabric). Not only are these fabrics good for the environment, but they are also healthier for the body because they are non-toxic and more breathable than synthetic textiles. As an illustration, “green” fabrics made from algae biomass or discarded pineapple plant leaves are better for the body than synthetic textiles. Following in the footsteps of forward-thinking sportswear manufacturers, apparel brands have also developed materials that are heavily tech-driven and utilitarian. A heating system constructed from electronically printed conductive inks was imprinted in carbon and silver ink on the interior of the athletes’ jackets for the US Winter Olympic and Paralympic teams’ Ralph Lauren uniforms. Personalized Services with Garment ERP Software Luxury fashion stores are utilizing technology that empowers staff members in-store so they can provide in-depth expertise and 360-degree help to match — and beyond — the level of information buyers can access online while in-store foot traffic declines. One of the cutting-edge solutions that retailers are using is LS Retail Garment ERP Software, which enables staff employees to assist customers on the sales floor while grinning and having all the information they require at their fingertips. LS Retail POS promotes conversational commerce by offering a perspective of products akin to online store browsing, empowering staff to provide the truly great one-on-one service that affluent clients long for. Customers want style advice that is tailored to their preferences, suggestions on products that might go well with their purchases, detailed, understandable information about the potential purchases, and the ability to order items right away if they catch their eye, even if they are only available in another store location. Staff employees can fulfill all of these desires and more thanks to LS Central Garment ERP Software. Customization Many fashion retailers are increasingly investing in technology that enables a more personalized experience for their customers, taking a cue from Amazon to increase engagement and customer loyalty. Retailers are delivering individualized product recommendations in-store and online using software that is powered by machine learning and artificial intelligence (AI). The aim? Consider your clients’ wants and take steps to prevent them from going to a rival to finish their outfit. When armed with powerful Garment ERP Software that supports personal recommendation, store employees can thoroughly amaze the customer and personalize the experience, which will enhance conversion rates, order values that are higher than normal, and customer loyalty. Mobility Consumers today use their mobile devices for everything from payments to product research. With the help of mobile apps, mobile payment options, real-time promos, and integrated return services, luxury fashion stores are catering to this urge to buy whenever. Many shops are utilizing push notifications, geo-referencing, and beacons to influence and engage their customers to fully utilize this technology. You can use Garment ERP Software which consolidates all your required technology in one basket and allows seamless operations. LS Central is the best Garment ERP Software. If you are looking forward to implementing it, you may Contact Trident Information Systems. We are a Gold Microsoft Dynamics 365 Implementation Partner and LS Central Diamond Partner. Feel free to reach out anytime.

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8 Reasons Why Should You Upgrade Your AX to Dynamics 365 Now!

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The challenge of switching company software can be formidable. But with so many companies opting for AX to D365 Finance & Operation Upgrade, this might be the ideal time to investigate how your company might profit from taking the plunge. Let us find out the benefits of AX to Dynamics 365 Finance and Supply Chain Management Upgrade. According to a Forrester study, after AX to D365 Finance & Operation Upgrade, you could boost employee productivity by 10% on average and by 3% to 9% among back-office operations professionals. This is largely because common consumers no longer need to battle with time-consuming processes like entering receipts and finding data. Integrated systems and data sharing also help to remove cultural silos. Because of this, productive cross-team communication across numerous geographic areas is now possible. Additionally, you might save £3.6 million on operational efficiency improvements and £1.5 million on staff productivity as a result of this (according to the same Forrester report). Reasons for AX to D365 Finance & Operation Upgrade Frequent Updates Microsoft will regularly release progressive, incremental upgrades for Dynamics 365, in contrast to Dynamics AX, which used to include significant changes. You can even pause up to three updates at once. Larger modifications are given as configuration keys or parameters, and you may decide whether to enable these additional functions. In any case, your company will always use the most recent version to guarantee optimal performance, effectiveness, and security. Dynamics 365 Finance and Operations is continuously monitored and updated, which decreases the need for your IT departments to “solutionize” and lowers the maintenance demands on your company. Extensive Support Dynamics AX 2009, 2012, and 2012 R2’s mainstream support came to an end in October 2018. AX 2012 R3 has mainstream support until October 12, 2021. Security updates will then be made available under Extended Support until January 10th, 2023. By switching to the cloud, you’ll gain access to Microsoft’s comprehensive support, automatic upgrades, and improved performance. Latest Technology at Work With the help of AI (Artificial Intelligence), Dynamics 365 offers improved business intelligence (BI), which is supported by analytical services and large data sets. This gives the solution better capabilities, which improves the quality of your reporting. Upgrade D365 to Finance and Operations to get Updated user-centric interfaces that promote enhanced individual and collaborative experiences through personalization will also be advantageous to you. Highly Flexible Your company, the market, and the surroundings could all change (or all three!) in addition to allowing you to scale your system up or down based on your needs. AX to D365 Finance & Operation Upgrade has altered the licensing scheme. Now, you may purchase everything your company requires when you need it, including programs, modules, and the ability to add or remove users. Interviewees like having the ability to expand to additional Dynamics 365 products, such as Sales, Customer Service, and Field Service, according to the Forrester report we previously cited. In the end, this implies that your company is more market-ready and future-proof. Bank-level Security Hacking puts businesses in the modern world at constant risk, both monetarily and to their well-deserved reputations. In contrast to earlier business assumptions, cloud-based applications now offer a better secure user experience since Microsoft continuously monitors and defends active threats and credentials. It inexpensively protects your data while still keeping it secure. Total Cost of Ownership There is no need to retrain your team — other than for all the additional features that can be added — as the expense of the upgrade is restricted to testing and validation. The usage of managed services, automatic upgrades, and the lack of hardware investments are the key factors for this lower cost, which also contributes significantly to a lower total cost of ownership. Adaptable The best thing is that each app’s user experience is similarly easy, so you can combine different apps to customize your experience and increase profitability. You have the best growth platform when you choose AX to D365 Finance & Operation Upgrade. Familiarity Because so much of the functionality is still available, mastering the software will take less time overall. Although Dynamics 365 maintains the same basic business logic as Dynamics AX, the UI has been changed. Depending on your circumstance, there are distinct factors to consider when you decide to get an AX to D365 Finance & Operation Upgrade but Trident is here to assist. Although the move to the cloud may seem intimidating or unneeded, we can assure you that you will appreciate the increased productivity it will offer. We are a Gold Microsoft Dynamics 365 Partner and LS Central Diamond Partner. For any query, you can Contact Us anytime.

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How Can Staff Augmentation Help You Double Your Productivity?

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There is a reason various IT businesses are counting on Resource and Staff Augmentation recruitment principles. It is best for businesses with seasonal projects and who want to add skilled professionals to their existing workforce. Increasingly, companies are partnering with supplying organizations to access IT Resource Augmentation for a certain duration. Depending upon the organization’s needs, Augmentation Resources can take various forms ranging from remotely locating professionals to increasing the workforce. Furthermore, IT companies choosing Resource and Staff Augmentation over traditional methods is becoming more and more common. Irrespective of the business size, almost every business prefers Staff Augmentation in one way or another. For instance, small businesses augment their entire workforce complimenting a minute percentage of their permanent employees. Whereas large-scale businesses keep their permanent employees intact and outsource IT professionals based on projects. This further becomes a very profitable opportunity for the demand and supply partners. Why IT Resource and Staff Augmentation? The availability of short-term roles in IT organizations and the talent pool with specialized skills are connected by staff augmentation. The most popular recruitment strategy nowadays is Resource and Staff Augmentation because it allows for workforce flexibility. While the full adoption of staff augmentation is still some distance off, most firms are transitioning to a hybrid model. Therefore, most businesses use the opportunity to combine the advantages of traditional staffing methods and staff augmentation. Salaried workers are a thing of the past as millennials now operate the majority of businesses. How can IT Resource and Staff Augmentation Help You Double Your Production? Staff Augmentation Resources brings a lot of opportunities for businesses to access professional expertise without having to hire them. Given below are some of the factors describing how it can boost a business’s productivity: On-demand Hiring The flexibility of IT Resource and Staff Augmentation is one of its main advantages. As a result, businesses can hire workers to meet their immediate demands. To meet the needs of the hour for a specific period, businesses might replace their regular personnel with qualified individuals. Thus, the businesses avoid additional expenses associated with permanent hiring. Take the case of employee provident funds and health insurance, thanks to this flexible hiring, these aspects are not bothered. Furthermore, it allows experts the adaptability to operate according to projects. Only excellent initiatives of your choosing are permitted. Because of this, both parties benefit and are in a win-win situation. Therefore, this effectively and economically bridges the professional skills gap between demand and supply. Further, the advantages of staff augmentation creatively fulfill the objectives of employer and employees by enabling recruiting on the fly. Lay Hands on a Bigger Pool of Talent Firms have access to a sizable workforce pool of highly qualified employees thanks to Staff Augmentation Options for IT organizations. Permanent hiring limits a company’s capacity to utilize the talent on the market. However, staff augmentation makes it possible to hire more millennials who have received intense skill development. The techniques that staff augmentation candidates bring to the table are distinctive and advantageous because they frequently focus on a certain topic. Additionally, Staff Augmentation Services enable businesses to hire seasoned professionals who the latter may not be able to afford to recruit regularly but who can contribute their skills for a brief project. Therefore, staff augmentation solutions for IT organizations expand any company’s resource pool by enabling the hiring of specialized skill sets. Economical Competitive Edge Resource and Staff Augmentation services provide a practical way to utilize particular skill sets. Thus, the company does not have to pay for a long term because experts are recruited for a specific job. Therefore, hiring project-specific recruiters enables businesses to pay for personnel only as needed. Additionally, by bringing a domain-centric understanding to the operational structure, this skill-specific talent gives an advantage over all rival brands. By demonstrating the talent pool at their disposal, the enterprises are also able to reach out to larger markets due to the availability of external talent. This results in a twofold win for the businesses. They first gain access to a vast talent pool for a fraction of the price of traditional hiring. Second, they are in a better position than their rivals who don’t have the same hiring flexibility thanks to this talent pool. Operational Efficiency Most small businesses have low returns on capital and high operational costs, particularly during lean times. Companies that provide Resource and Staff Augmentation support operational efficiency by offering flexible working environments. Companies that cooperate with supplying organizations avoid paying the infrastructure costs associated with constructing and operating in a new location. The experts may work from home or in the offices of the businesses that supply them. Despite working remotely, employees are entirely responsible to the hiring company and management. The costs of functioning offshore are greatly reduced in addition to infrastructural costs. As a result, staff augmentation services lower operation costs and acquire experienced workers. Profits can be easily generated from such savings. If you are looking for Resource and Staff Augmentation Services, you can Contact Trident Information Systems. We will send the most suitable employees to your service out of our 170+ technical resources. Trident is a Gold D365 Implementation Partner and Diamond LS Central Partner. With more than two decades of experience, we have managed to manage various ventures of different verticals. If you need any assistance with staff augmentation, Contact Us Today!

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How Can Trident Assist You in Getting Happy and Returning Customers in Your Restaurant?

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Running a restaurant is not easy. Especially, if you are running multiple chains. Many restaurants choose to work on disparate systems as it seems “easy” to them. However, what they don’t know are the complexities that tag along. You may feel you have saved a bunch of money but that is never the case. Siloes systems cannot provide accurate and timely insights, nor do they help you manage all your chains centrally. Instead, you should always opt for Supermarket Software such as LS Central. Nevertheless, even the best Restaurant Management Software cannot be optimized if you can’t get a suitable LS Retail Implementation Partner. After implementing a Restaurant Application, you need Customer Support to keep it running smoothly. Being an extension of Microsoft Dynamics 365, LS Central is one of the most agile Restaurant Management System around the world. With its robust analytics, visibility, and favorable tools, any restaurant can see a significant positive change in its business environment. Moreover, Trident Information Systems is a Diamond LS Retail Implementation Partner and a Gold D365 Implementation Partner who has helped several restaurants grow and reach their ultimate profit goals. Get Repeated Business with Trident Information Systems! Trident Information Systems is one of the most renowned LS Retail Diamond Partner in India. We provide a set of services designed especially for your restaurants. Whether you have 5 chains or 10 chains, Trident offers the best solution to support your needs. Further, it offers: Complete Customization with LS Retail Implementation Partner Every restaurant is different and so are its needs. Trident is one of the most recognized LS Retail Implementation Partner that thoroughly researches your business needs and finds gaps. Sometimes, even the business doesn’t know its hidden needs. Hence, we scan them and suggest suitable tools for them. From installing LS Retail POS to managing loyalty to installing software and hardware, Trident takes everything into the account. According to your business size and needs, we customize a set of functionalities designed just for you. Trident is perfect if your business is scaling even further as we are equipped with agile resources to manage just that. Having the right equipment, tools, and functionalities at hand will ensure you optimize your resources and maximize profit. Attract More Customers and Retain Existing with Accurate Insights You can only attract customers when you know what they want. With Power BI Services, you can get accurate and real-time insights. And therefore, understand their spending pattern and purchasing habits. You need accurate and on-time customer insights to make successful strategies. Guesswork can often be risky. Therefore, it is recommended to choose LS Central Software Solution which guarantees real-time insights in the shape of insightful dashboards. It further makes it easy for you to create loyalty programs for individuals, groups, or everyone. Moreover, you can find the most popular dishes and make variations. It will become easier to do successful experiments and they will be based on insights. For instance, your dashboard suggests lobster rolls are your most loved dish. Hence, you can introduce more lobster dishes or lobster roll variations. Control Every Chain in Different Location from the Headquarters If you have multiple chains, you need an extremely agile Hospitality Management System. Imagine having to manage different businesses in different locations manually. How will you make time to enhance your services for your customers? It would become extremely easy if you could sit at a place and gain real-time visibility throughout your ventures and impose new policies. And likewise, abolishing the ones not that are surviving you anymore. Controlling everything from the same spot using the same database saves a ton of your time. Consecutively, you get enough time to make your services better while making your customers want to revisit your restaurant. After Go-Live Support Uninterrupted services are all that customers want. After implementing the agile Microsoft Restaurant ERP Software, your LS Retail Implementation Partner will ensure you get smoothly flowing tools. Trident ensures you get 24/7 support, so your business remains operated all the time. It deals with any error or issue arising in your Restaurant Inventory Management Software . Furthermore, the support executives will guide you on how to use the tools like inventory tools, insight tools, and so on. This will ensure you get smooth enough operations to get delighted customers. Training Your LS Retail Implementation Partner will then train your staff thoroughly. However, it may not take too long for them to learn due to its user-friendly interface. Your trained employees will ensure your customers get smooth services. With hand-held devices, they can take orders straight from the table and send them to the KDS (Kitchen Display System) to the right chef. Similarly, they can use their mobile device to take orders from one table and bills from the other. If you are looking for an LS Retail Implementation Partner, you can contact Trident Information Systems. We are a Gold D365 Implementation Partner and LS Retail Diamond Partner. With years of experience, we have managed to help various businesses thrive in the market with powerful insights and customized solutions. For further information, Contact Us Today.

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5 Foolproof Methods to Optimize Logistics instantly!

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Today’s businesses are aware of how critical effective supply chain management is. Nonetheless, it is equally crucial to comprehend how outbound and inbound logistics procedures affect the supply chain as a whole. Your Logistics and Supply Chain Management play a huge role in how your inbound and outbound will turn out to be. Inbound logistics entails tasks like the delivery of goods and raw materials from suppliers to a business as well as the storage and transit of those materials. To prevent production line delays, coordinating transportation from many suppliers and ongoing communication are crucial. While outbound logistics concentrates on procedures necessary to transport finished items to final consumers. Some of the difficulties encountered when carrying out outbound logistics procedures include preparing cargo for tracking deliveries, distribution of goods, and enhancing routes for quick delivery. The effectiveness of the supply chain depends on the success of both outbound and inbound logistics. If handled manually, these operations can be laborious and complicated. Logistics and Supply Chain Management technology can be used in this situation. To effectively manage both inbound and outbound logistics and easily meet consumer expectations, modern logistics systems that combine AI, machine learning, and numerous algorithms have become essential. How Inbound Logistics and Outbound Logistics Different? The movement of raw materials into the company’s manufacturing facility from various suppliers is a part of the inbound logistics process. It may also involve managing inventories as well as tasks like locating raw materials and storing and delivering materials that will be used in the production process. The flow of the finished product from the company to its customers is referred to as outbound logistics. It comprises tasks related to packaging, shipping and delivery, and customer support. While outbound logistics concentrates on the interaction between the company and its clients, inbound logistics is more concerned with the relationship between the company and its suppliers. Outbound logistics is primarily focused on customer service and distribution of finished goods, whereas inbound logistics is more concerned with material management and production. Overall, inbound logistics have a direct effect on the company’s manufacturing processes. Since the final product depends on the raw materials that are used, it also affects the finished product that is offered to the clients. Any inefficiency in the incoming logistics processes would result in delays in the delivery of goods and a halt in production, increasing losses and resource waste for the company. The best way to deal with the delay is to engage a Logistics and Supply Chain Management software such as D365 Transport Management were the How to Optimize Your Inbound and Outbound Logistics? Businesses may now more easily improve their outbound and inbound logistics operations thanks to Logistics and Supply Chain Management technology such as ERP for Logistics and the variety of possibilities it provides. The objectives are to improve productivity, reduce costs, and make processes run more smoothly. The following strategies can be used to optimize inbound logistics: Encourage Logistics and Supply Chain Management Automation The procedure can be automated by choosing ERP for Transportation that tells the best delivery routes utilizing intelligent route optimization software that uses analytics, machine learning, dynamic routing, and GPS tracking to give you the best options. Monitoring inbound delivery fleets, product unloading, and in-plant activities can assist in increasing efficiency and saving the company a ton of time and money by following schedules. Using Logistics and Supply Chain Management Software A company can keep up with the market environment for freight costs and other dynamic aspects that can negatively impact inbound operations with the use of Software for Transport Company. Businesses can save a lot of money by keeping up with the dynamic changes in the logistics sector and by having an appropriate awareness about the going rates as opposed to only adhering to the prices given by various suppliers. Boosting Customer Experience Today’s customers want complete transparency of the transportation processes involved in their deliveries. Businesses may give their customers pertinent information and track the progress of their orders at every stage by streamlining the inbound logistics operations. An innovative, cutting-edge Logistics and Supply Chain Management software would enable the company to plan its production and ETAs properly, ensuring that there are no inconsistencies in their customer communications. Build Strategic Relationships with the Third-party Vendors To maintain effective logistics operations, it’s critical to develop strategic connections with ERP for Logistics Company providers, carriers, and suppliers. This can be accomplished by evaluating each company’s performance concerning important factors including on-time, complete deliveries, pricing schemes, the number of goods, business requirements, and other shipping activities. Businesses may keep track of these elements, identify which third-party providers are having what effects on their operations, and negotiate shipping rates using sophisticated logistics management software. Enhance Communication Effective communication techniques must be implemented since outbound logistics procedures include numerous stakeholders to guarantee that the movement of products proceeds as planned. Constant communication with delivery drivers and warehouse management enables quicker decision-making and explains any ambiguities along the way. Logistics and Supply Chain Management systems also enable companies to track the locations of delivery vehicles and improve routes, ensuring greater transparency. Logistics is one of the heaviest and most impactful assets a company has. They keep the supply chain flowing. Disruptions in logistics can cause delivery delays, unhappy customers, and an overall slowdown of a business. To prevent this, businesses must employ Logistics and Supply Chain Management software like Dynamics 365 for Finance and Operations. If you are looking to get TMS Software, Contact Trident. We are a D365 Gold Implementation Partner and LS Retail Diamond Partner.

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What is the Difference between Microsoft Dynamics Business Central and Dynamics NAV?

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You must be aware of the significant functional changes and new features of Dynamics 365 Business Central when comparing it with Dynamics NAV. D365 BC is the upgraded version of Nav. With NAV to Dynamics Business Central Upgrade, you can get a whole new set of advanced features. We will explore some key distinctions between Dynamics NAV and Dynamics 365 Business Central in this blog post. 40% of Business Central clients are in the United States, 12% are in the United Kingdom, and 6% are in Canada, according to enlyft.com. Small businesses make up 41% of all consumers, medium-sized businesses make up 44%, and large enterprises make up 14%. For small and mid-sized organizations, Business Central is a cloud-based ERP solution that automates finance, sales, operations, and customer care to increase customer interactions, streamline business processes, and make smarter decisions. To take advantage of the improved features and capabilities that Dynamics 365 Business Central has to offer, many Fortune 500 organizations prefer NAV to Business Central Upgrade. Difference Between Dynamics NAV and Dynamics 365 Business Central Despite the many similarities between Microsoft Dynamics NAV and Microsoft Dynamics 365 Business Central, there are also significant distinctions that encourage many users to switch from NAV to Business Central While Dynamics NAV is an on-premises ERP solution, D365 Business Central is a cloud-based ERP solution. You may access your data and applications using Dynamics 365 Business Central from any location and on any device. While Dynamics NAV needs some customization and third-party add-ons to obtain the same degree of functionality, D365 Business Central comes with a comprehensive collection of features and functionality. While Dynamics NAV is licensed on a per-server basis, Business Central is licensed per user. When utilizing Dynamics NAV, you must pay for the server regardless of how many people are accessing the system, whereas, with Business Central, you only need to pay for the users who will be using the system. Other major differences include: User Interface The user interface is where there are the biggest differences. With its simple navigation and cloud-based ERP solution design, Dynamics 365 Business Central increases efficiency. In contrast to Microsoft Dynamics NAV, which uses C/AL (Client Application Language), the new Business Central interface uses AL language code. In Microsoft Dynamics 365 Business Central, the usage of AL language code allows for additional customization and aids in managing, upgrading, and creating extensions. All the programs, including Office 365’s Outlook and Excel and Microsoft Dynamics 365 Sales, and Power BI Services are included in Microsoft Dynamics 365 Business Central (CRM). Automating processes avoid silos and raise productivity. End-users may build robust workflows and connectors without learning sophisticated coding. Hosting Dynamics 365 Business Central was first introduced to bring Dynamics NAV functionality to the cloud. Extensions and updates are significantly simpler to do with Microsoft Azure Cloud hosting. It makes it unnecessary for you to purchase and maintain your internal servers and allows you to expand or decrease capacity with a simple click. The main advantages of SaaS systems include improved security, lower risk of data loss, and better accessibility. Upgrades To prevent the systems from being out of date, important upgrades are automatically released twice a year. With constant enhancements, businesses are an optimal version of Business Central, unlike Microsoft Dynamics NAV. Updates enhance security and user experience. You can even delay it for 90 days. Users are forced to Upgrade NAV to Business Central by this function. User License The monthly subscription-based Microsoft Dynamics 365 Business Central software is offered in “Essentials” and “Premium”. Users can gain from usability on numerous platforms, Single Sign-On, iOS, Android, and PC. Remote work is convenient thanks to the cloud-based ERP solution, which also makes it incredibly flexible and affordable for enterprises. As opposed to Dynamics NAV, which comes in Starter and Extended Packs. How Can You Move from NAV to Business Central Dynamics NAV has been used by most businesses for years. Consequently, switching from NAV to Business Central update could be a little challenging. However, if users receive greater usability and more functionality than the NAV solution, it will be worthwhile. It is challenging to transition Navision to contemporary platforms like Business Central because it is an extremely ancient program with a sophisticated code base. The transition is pricey, difficult, and time-consuming. However, there are several actions you must take if you want to get better over time. NAV has been replaced by Business Central. Unlike the previous Navision, which required customization, it is a robust, adaptable application with capabilities that are ready to use. Although it costs money, it is the quickest way to pick up new skills and shorten the time to market. Any reputable and authorized Microsoft partner, such as Trident Information Systems, a gold partner of Microsoft, can sell Microsoft Dynamics 365 Business Central. During the relocation, we will adopt the following procedures: Step 1: Assessing your current NAV offering Step2: Testing/Migration. Step 3: Appropriate training and evaluation Step 4: Properly start the migration Step 5 is to keep supporting your company continuously. If you are looking for a Business Central Upgrade Partner, you can Contact Trident Information Systems. We are a Gold Microsoft Partner and LS Retail Diamond Partner/ LS Central Diamond Partner.

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4 Ways to Double Your Profit in Apparel Production with Existing Resources!

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For emerging fashion firms, producing profitable, trendy, and seasonally right collections might feel overwhelming. Unquestionably, fashion firms are rewarded when their products are well-received by consumers. After a lengthy process of ideation, product design, development, pre-production, manufacturing, and launch, it may be challenging to achieve this goal. The majority of the time, in the fashion sector, production errors lead to low-quality items, which undermine the brand’s potential or desired quality deliverables. To tackle this issue, it is best to employ the latest Garment Software in your factory. Why Do You Need to Optimize Apparel Production? The overall market position of a brand may be compromised by production errors. To avoid any defects, fashion firms must therefore find ways to optimize the production process. A profitable output and a productive workflow can be produced for your brand by improving the production process with unified ERP Software for Apparel Manufacturing. To ensure that the project is properly handled, the manufacturing and production procedures for a fashion brand have the Best Apparel ERP. As a result, streamlining manufacturing for a particular collection becomes important to help avoid communication gaps, keep an eye on maintenance duties, and improve the quality of products created for a fashion collection. How to Multiply Production with Existing Resources? It’s time to enhance your brand’s production process once you realize how crucial it is for closing gaps and achieving goals. To avoid expensive production errors, production planning and execution should be given to fashion designers. The following are some ways that fashion designers might organize, update, and optimize the production of their clothing lines. #1 Reinforce the Production Process with the latest Garment Software It’s crucial to construct a solid foundation before developing and maintaining a reliable garment production process. When we say, “create a robust production foundation,” what we mean is that before selecting what to do next, you must do a thorough study and comprehend the market and your competitors. This step can involve investing in unified Garment Software and employing qualified workers. Additionally, this entails adhering to industry standards and satisfying customer demands. In the long term, a fashion brand might benefit from not compromising on the early setup and equipment costs because it becomes simpler to maintain a greater production rate and output, which ultimately helps the business obtain higher profit margins. #2 Build an Updated Catalog Nobody likes waiting until the very last minute to complete their assignment because things could go awry. Consequently, you must comprehend the significance of developing a new reference catalog to produce designs that satisfy consumer desire. A new and modern reference book with up-to-date designs could require a lot of research to produce. It’s crucial to keep in mind that this position is always subject to adjustments because market trends are constantly shifting. But in the end, a reference library is an essential component of the fashion industry’s efficient production process. You can easily make relevant reports using Business Intelligence and AI Technologies. You should aim for a Unified ERP and CRM or a unified Garment Designing Software that reduces the hassle of Silos, and provides up-to-date market details #3 Add Automation to Optimize the Workflow When the correct people are given the right tasks, the manufacturing process runs more smoothly and effectively. Hierarchical structures can guarantee high-quality output. The production process can be automated using a Garment ERP System to produce profitable outcomes more quickly and with a relatively low possibility of error. To define and improve your production quality as your company expands its clothing manufacturing operations, automating the workflow is a wise move. The production process depends on project management. Any fashion brand will automate workflows utilizing the right Garment Software as a first step. Choosing the appropriate project management tools will aid in promoting goods to stakeholders, including fabric producers, suppliers, and consumers. #4 Create a Market and Business Model Any fashion brand or company must invest heavily in market research and the development of a practical business plan based on that research. What may be effective for one business may not be effective for another. It is significant to keep in mind that from one fashion company to another, the target market for a specific product may differ. It follows that a fashion company must choose its specialized market and focus on it. It’s critical to choose the radius of impact before building a business plan. The business strategy, Garment Software, and expansion objectives should be made explicit in the mission statement, regardless of whether the brand aims to grow locally, nationally, or internationally. Fashion is the most dynamic industry. It keeps changing in every season and hence gets outdated quickly. However, you can still double your profit with existing resources and unified Garment Software. If you are looking forward to implementing Microsoft Dynamics Finance and Operations, you can contact Trident Information Systems. We are Dynamics 365 Gold Partner and LS Retail Diamond Partner. For any queries, Contact Us Today!

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Is Poor Customer Management Haunting Your Business in This Festive Season? Not Anymore!

Retail ERP Software / Trident Information Systems

In the not-too-distant past, Halloween marked the transition from summer to the succeeding winter holidays with color, foreshadowing the impending season of heavy consumer spending. According to the National Retail Federation, 40% of Americans now start their holiday shopping before Halloween. You must be ready to manage this rush of customers and uphold the same standard of customer care as you do the rest of the year. It is best to implement ERP Software for Retail. According to Deloitte, customers typically tell nine people about a pleasant customer experience but 16 people about a poor one. Even if this number is horrifying, careful holiday planning might help you overcome your phobias. Let’s look at the finest strategies for avoiding being haunted by unhappy customers throughout the remainder of the holiday season. Cut Out-of-Stocks with ERP Software for Retail During festive times, customers are already busy with many tasks. Because of this, they prefer only those stores that will provide smooth services. Imagine many customers entering your store and finding the missing commodity. They might get frustrated and not prefer your store in peak times in the future. According to the HCL group, retailers lose up to 1 trillion dollars every year due to out-of-stock commodities. The number is shocking but provides a great business opportunity for you. You can become the store that holds all the popular commodities all the time. But managing rhythm can get difficult with siloes systems. You should invest in ERP Software for Retail that gives real-time inventory updates, and many other robust features to effectively manage your inventory. Even if you go out-of-stock sometime, you can make it visible on your online store. Get Software for eCommerce Website that can manage your online and offline store. You can then manage your store and warehouse altogether, leading to happy customers and five-star reviews. Offer Exciting Promotions This is a very common yet effective technique to attract more customers. Moreover, the Festive season is the best time to move your extra stock out on sale. Ideally, a sale aims to provide benefits to you and your customers. Check how your previous sales went and how you can make it even better this time. You should aim to provide competitive prices without having to disbalance the perception of “value”. If you provide an item at excessively low prices, it can backfire. Your customers can perceive the product as a compromised quality item. You need to maintain your balance. Furthermore, you can make strategies to convince your customers to purchase more. Look through your previous interactions with them and understand their spending pattern. Employ Business Intelligence for fast and accurate reports. You can tremendously boost cross-sell and upsell. Retail CRM Software like LS Retail comes with Power BI which collects a pool of data from Retail POS Software and filters it to generate actionable reports. This data is crucial for any successful strategy. Embrace Unified Commerce Given that more and more people are integrating online technology into their daily lives, your company should ideally have both traditional and online shops. It is equally crucial that these shops can exchange data in real-time, allowing all channels of commerce to benefit from what your company has to offer. Some shops use add-ons that they link with their existing systems to address this issue. These, however, may leave them with Frankenstein’s monster of many modules and suppliers, all of which produce inconsistent data and perform inefficiently. As a result, you are left with dissatisfied customers who, after carefully weighing their options and selecting a product to purchase, only to receive a message through email two days later informing them that their order cannot be fulfilled because it is currently out of stock. Or even worse, they can place an online order for an item that is in stock with pick-up in-store just to find out when they get there that it’s unavailable. According to Gartner, 58% of consumers believe that having access to inventory status online throughout a purchase is crucial. With ERP Software for Retail, you can choose which of your street-side and online promotions to match, and customers may exchange and return things they’ve bought online at customer service counters within your physical stores. Most essential, the inventory figures displayed on your website will correspond to the stock in your store. Your customers will have a fantastic experience if you give them convenient and accurate product information. In the era of heavy competition where every business is lurking to grab an opportunity, getting the latest ERP Software for Retail avails a competitive edge. ERP Software for Hypermarket like LS Retail allows Power BI Capabilities, Microsoft Azure Cloud Strength, and various robust features to get you the most profit in this festive season. If you are looking for a Retail POS Implementation Partner, Contact Trident Information Systems. We are Microsoft Dynamics 365 Gold Partner and LS Retail Diamond Partner. For further queries, Contact Us Today!

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Pop-up Stores: An Excellent Medium to Grow Customer Engagements

Retail ERP Software / Trident Information Systems

Big retail brands like French fashion Sézane are including pop-up stores in their strategies. They understand the need to physically connect with customers. With the help of Software for Retail Shop, they can easily get insights into their customers and create strategies to connect with them on a physical level. This is what Sézane did. How did Sézane’s Pop-up Store Become a Hit? They attracted a massive crowd in Los Angeles and asked them to check out their new launches in a pop-up store called Residence. The store displayed Sezen’s stylish collection, along with other French brands such as Bien Aimé perfumes, Ysé Paris swimsuits, and a children’s collection made in collaboration with Bobo Choses. They also invited customers to special events like shirt embroidery and bag personalization workshops. The aim was to bring Paris’s retail store experience to the US market. For Sézane, it was a great opportunity to grab customers’ interest before establishing a permanent store. Pop-ups for eCommerce Stores and Future Eco-conscious Shops Pop-ups have also helped retailers to try out new locations. It is also benefiting online retail stores. With the help of Software for Retail Store, it gets easy for them to find the most suitable locations for their pop-ups. Many use the Best eCommerce Platform 2022: LS Central. Pop-up stores are a great medium for retailers with no physical store, to connect with customers physically and allow them to experience the touch and feel of the product. Another interesting use of pop-up stores includes trying out new items and generating a buzz. In the UK, Selfridges pop-up retail gave customers a vision of what future eco-conscious shops may look like. It displayed 3D printing robots and real-time tailoring and introduced a new ownership concept How to Use Pop-ups to Enhance Sales? At times when customers expect great experiences in-store, but with pop-ups it’s much easier. Moreover, you can attract more customers to visit your physical or online store. We have designed a few strategies to enhance your retail business with pop-ups: Boost Marketing and Brand Awareness In the era of unlimited content and social media scrolling, how can you stand out in the market? Pop-up stores are a great way to grab customers’ attention and generate excitement. Since they are only for a short time, customers go out of their way to visit these pop-ups. In a survey conducted by Business Insider Intelligence, more than 50% of retailers admitted they could increase their market visibility by 46%. Software for Retail Shop like LS Central helps track customer interactions and use it for further promotions. Finding New Partnerships Some retailers prefer to work solo, however, some unlikely partnerships in the market could get a massive advantage from the alliance. One such example is Taco Bell and T-Mobile. They created a pop-up store to draw more customers. Those who visited T-MoBell could get their hands on surprising goodies, free drinks, and limited-edition T-Mobile giveaways. This was just one example of a unique partnership. Such strategies allow one’s business to have a larger customer base and pull off campaigns that they would not be able to manage on their own. Software for Retail Shop also helped them organize these events. With customer insights, both partners could find a common area to set up the pop-up and offer interesting deals. Offer Innovative Customer Experience Pop-up stores are designed to be experimental, which means you do not have to stay behind confined brick-and-mortar walls. For instance, IKEA tried augmented reality at its pop-up store and encouraged visitors to create their personalized space using touchscreens. They incorporated storage, lighting, and furniture of their choice. They were thrilled to see their dream space coming to life in front of their eyes. Another innovative step was taken by adidas, who prompted sustainable shopping. They launched a one-day-only pop-up and encouraged alternative currency. They asked their visitors to buy a unique piece in exchange for their old clothes. They accepted clothes by their weight in exchange for a unique, one-of-a-kind, and upcycled piece. Test New Locations Using Software for Retail Shop Before committing to a location, you can try out different areas and see where the crowd shows the most interest. You can use Software for Retail Shop to track customer interactions and identify their interests. Also, you can use your previous interactions to find out customers from which area showed the most interest. This will help you shortlist the location you want to open your next pop-up store. A pop-up is a very cost-effective method to find and test an ideal location for your store. According to a report by Business Insider, 44% of respondents opened their pop-ups within $5,000. Pop-up stores are catching pace among SMBs too due to their low-cost investment, temporary nature, and interaction with a wider range of customers without setting a permanent base. They are ideal to increase customer engagement. Retailers must use Software for Retail Shop to track and optimize those interactions. LS Central is the best Retail ERP that offers CRM on the same platform. It has been rated as the Best eCommerce Platform 2022. If you are looking for a Retail ERP Implementation Partner, you can Contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner.

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