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Key Aspects of Intelligent Supply Chain Management

Supplychain management ERP /

Developing an effective supply chain is an issue that various businesses face. Many of the difficulties show up in the shape of inventory optimization, demand forecasting, Inventory Tracking, communication, and so on. Some businesses manage their Supply Chain Operations with Supply Chain Management.   Supply Chain comprises various elements such as operations management, logistics, procurement management, etc. Having these elements integrated, businesses can successfully streamline the flow of products and services: from raw material to the final product, through the pipeline, and to the end client.   When a business is capable of designing, planning, implementing, executing, controlling, and monitoring supply chains via interlinked systems, they create value, boost their competitiveness, and get even more leverage.   Getting an intelligent supply chain can help tremendously. You can get insights into aspects you did not know existed. With such reports at hand, you will figure out how to shun unnecessary costs. Moreover, with an integrated software service such as Microsoft Dynamics, the entire organization is connected to one another. Therefore, communication becomes seamless.   You need intelligent supply chain management as your business needs to keep up with the following aspects:     Delivering Accurate Products and Services Whenever they are Needed    Many businesses might not realize but, product as a service adds up to the supply chain woes. These days, the traditional supply chain management alone is no longer responsible for manufacturing and delivering the product. Instead, it needs more coordination of parts going into products, conducting predictive maintenance, and updating software to products. To achieve this level of synchronicity, an organization needs instrumentation across a multifaceted dynamic network that usually spans the globe.    Balancing Between the Customer Service Level and Budgeting Requirements  Manufacturers face a tough time maintaining a balance between cost and services. Using a product as a service, one cannot calculate customer satisfaction effectively. It usually computes customer reports based on the number of products or services a company has sold instead of the actual performance of the same. Providing these services at any cost does not reflect their effectiveness. In addition, cutting costs by decreasing inventory can even cause some unexpected downtime and sometimes penalties. You must adopt a smart way to make a balance between customer service and budgeting requirements.   Enabling Tighter Upstream and Downstream  With a shorter product life cycle, speed and innovation are the key ingredients to thrive in the marketplace. Therefore, you need a faster and smarter collaboration across the value chain to innovate and to bring the latest market products and services to stay ahead in the competition while meeting your customer’s expectations.   The most exciting news among all these is that you can seek assistance from technologies like cloud computing, IoT, and AI, which offer real-time visibility while helping you attain these three imperatives.   An intelligent supply chain offers the following features that help your organization streamline the supply chain:   Integrated Business Planning  You can connect teams on a collaborative planning form providing real-time and transparent visibility into your business’s future and current states. You can align teams, initiatives, and strategies, use real-time data to adapt dynamically and plan effectively.   Demand Forecasting  Organizations can make better decisions with real-time data of markets, demands, services, and products. Make an amalgamation. Analyze factors impacting your business from the outside such as data available in the public domain, weather, customer spending pattern, what is popular on social media, and so on. Such data amalgamating with your company’s data lets you validate your current strategies, figure out hidden performance drivers and get a 360-degree view of future demands.   Real-Time Tracking and Tracing   Product as a service produces various complexities. Therefore, it becomes even more essential to track and trace a product and services connected to it followed by its overall journey. Be it preventing counterfeit products from going to the customer, impeding fresh food from spoilage, or ensuring product safety by confirming maintenance.   Multi-Grade Inventory Optimization    You can even increase customer satisfaction and lower costs at the same time with automated demand modeling as-well-as inventory management throughout the supply chain. You can then analyze your current data intelligently, use advanced analytics and optimize inventory, and eventually boost service levels and working capital.   Partner Integration   You can even integrate your systems with the vendor while accurately predicting fulfillment times, bringing products to the market faster, and perhaps offering more competitive pricing to the customer.   An intelligent Supply Chain Management fights supply chain woes while assisting with seamless operations. Offering unified supply chain management software, Microsoft Dynamics 365 accelerates time markets and resolves product quality issues, optimizes logistics and stock, and much more. If you are looking for a Microsoft Implementation Partner, contact Trident Information Systems.  

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Trends That are Most Likely to Dominate Manufacturing in 2022

Supplychain management ERP /

Technology has already been introduced to the manufacturing industry i.e., industry 4.0. It has already revolutionized how manufacturing processes operate, enabling opportunities to tap into more innovative and flexible technical platforms impacting the overall product lifecycle.   Having a bright future ahead, the manufacturing industry in India added the Gross Value of $350.27 billion during the first half of 2021, as per the statistics released by IBEF. India is rapidly emerging as the preferred country for foreign manufacturers, and several research conducted claim that India is most likely to cross $ 1 trillion by 2025.   However, 2021 brought various challenges to the industry like the following:  Inefficient Labor Productivity   Improving efficiency in manufacturing plants  Unanticipated Domestic and Foreign Market  Poor Collaboration among distinct departments  Complying with government regulations on COVID-19   Travel Restrictions causing delivery failures   Such challenges triggered trends that are most likely to follow 2022 prominently.     IoT will Continue to Be the Big Thing   Despite the Internet of Things (IoT) getting more common in the manufacturing industry due to its flexibility, reliability, and scalability, it remains on the top of the list after so many years of its adaptability and innovation. Hence, the following year is no exception either.   IoT connects unique devices within an internet infrastructure while enabling manufacturers to be more strategic while making decisions, use real-time data and track the organizational situations, cut costs with its various innovative features. It also drives product innovation, improved safety, and enhanced efficiency. According to MPI Group, about one-third of production processes now incorporate embedded intelligence and intelligent devices.     A New Approach to ERP   Enterprise Resource Planning (ERP) has become essential for manufacturers due to its reliability, Scalability, real-time information availability, and cost-efficiency. However, COVID-19 has changed how fundamentally manufacturers would implement their ERP: they would rather mount additional applications on their existing ERP than let it handle everything on its own.   A manufacturer-centered ERP like Microsoft Dynamics 365 scales with your business.  Depending upon the requirements, it can add more power apps to the ERP for everything, from employee’s safety apps to back-to-work systems. Such solutions help cope with the temporary issues without having to go through a multi-layer development project.  Manufacturers these days are even inclining towards data-driven approaches to ERP upgrades. It allows them to move data forward, consolidate around modern data platforms and construct tangent data around their existing data model. This trend is most likely to continue in 2022.    Production Balancing with Predictive analysis  Properly functioning equipment is one of the primary requirements while manufacturing. Shortage or disruption of such assets can be a costly affair in terms of repairs, productivity, and downtime. According to a report, 98$ organizations have reported that one hour of downtime costs them more than $100,000.   Therefore, it is necessary for manufacturers to ensure the good conditioning of all their equipment. Predictive maintenance can reduce downtime, sudden outage and even extend the machinery life cycle by years. The predictive analysis enables manufacturers to watch-over equipment performance and to automate the data accumulation with IoT. Such insights allow a better understanding of equipment functioning and where they are most likely to face damages. These insights are essential for better and more logical asset management.   Big Data Becomes More Eminent   Having IoT and predictive maintenance trends on the rise, big data becomes even a bigger deal for manufacturers than ever before. You can expect every surface to become a data extracting sensor to generate real-time insights. The art of pulling data from multiple sources, amalgamating with robust cloud computing capacities, and making it possible for manufacturers to dice and slice in a way to deliver a more extensive understanding of their business.    Platform-as-a-Service Trend Will Rise  Companies usually focus on the key areas driving revenue while outsourcing everything else. There is a fairly good reason companies avoid handling payrolls exclusively in-house. There are a lot of factors contributing to it such as constantly changing law requirements and the business owner might have to pay a heavy price in case, he fails to comply with it. There could be legal actions taken against the owner, financial penalties charged, or some other reputational punishments. To avoid such consequences, businesses are implementing platform-as-a-service. Companies can tap into a comprehensive development environment via the cloud and pay only for the services they consume. Their payment increases only if your business requirements increase, and your growing business requires more resources     It is time for manufacturing businesses to level up their technology and tap into some amazing trends making their place in the market. Microsoft Dynamics 365 provides a unified software service every business needs to thrive in 2022. Trident Information Systems has been a Gold Microsoft Partner since 2004 and provides the latest adaptable and scalable technology services complementing the business environment. Contact us for further information.  

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How does Dynamics 365 Intelligent Order Management Ensure Supply Chain Resiliency?

Supplychain management ERP /

Various organizations have to go through supply chain issues that can easily be addressed by technical advancements. However, due to certain industrial limitations and challenges, some businesses are unable to adopt technical advancements entirely.   Some businesses might fail to get real-time end-to-end stock visibility in the supply chain. Whereas outdated technology can create a shortage of business continuity when there is a disruption or any other issue. There can be an inability to adapt to the rapidly changing dynamics without a suitable supply chain management system.   Any latest technology that enables data-driven decision-making should center the strategy designing while coping with these challenges. Microsoft Dynamics 365 Intelligent Order Management is a modern and nimble, open platform that promotes businesses to do the exact thing.   Microsoft Dynamics 365 Intelligent Order Management is a robust feature that comes with an incredible fulfillment optimization engine that seamlessly manages order complexities, while also ensuring end-to-end real-time visibility into each inventory and order stream.   A survey has found out that the companies that ship products directly to the customers such as retailers, manufacturers, and distributors, face certain challenges in this area and believe in the need for digital transformation in their supply chain. An Intelligent Order Management ensures Supply Chain Resiliency, given below are some points delivering the same.   Incredible Fulfillment Optimization  There is a combination of factors causing these issues to arise such as e-commerce, marketplaces, call centers, and physical stores. Apart from this, there are a lot of fulfilling options such as distribution centers, supplier dropshipping, and logistics providers. And ultimately any location possessing inventory that allows them to pull from there to complete customer orders.    The best part of this rule-oriented and event-driven infused technology is that it allows you to connect to any of these enterprise apps via straightforward API interfaces. As a result, the companies can seamlessly connect to their current order management system such as WMS and ERP hence allowing the client to experience a better flow while keeping up with their comfort.   Robust Connectors   One of the most interesting things about the Intelligent Order Management system is that it is a standalone SaaS solution without any other D365 application dependencies. It contains an open, interoperable and modular technical construction, so your business could benefit from an expansive ecosystem of order source management systems such as online mobile applications, online e-commerce, social platform as well as brick and mortar channels.   One of the most significant uses of this program is that it allows its users to configure order intakes visually from one of the most common sources by influencing already built connectors in a no-code application while making quick integration and implementation a real thing.   ShipStation Integration   This ShipStation is a cloud-based e-commerce shipping platform specially designed to generate shipping labels. Users can automatically create labels with discounts, import e-commerce orders, send out shipping notifications, and resend shipping details to the order source. With the integration of ShipStation and Order Management, users can combine all of their orders and order sources within the same platform.   When the user receives an order while selecting Shipstation for use, they can catch real-time delivery timeline and carrier service from the ShipStation with intelligent Order Management to provide users with visibility of shipment details.   Tax Compliance  Another great feature of Intelligent Order Management is its robust tax determination and compliance. This system enables you to connect to the third-party tax engines and automate tax calculation based on the product classifications, location’s regulations, files, and remit tax payments to jurisdictions. It can automatically omit tax from exempt sales while taking care of the exception documentation. You can pick from various pre-built partner connectors, Intelligent order Management allows your organization the medium to effortlessly scale tax order compliance globally for value-added tax, sales tax, lodging and occupancy tax, seller’s use tax and consumption tax, etc.   Bottom Line   Companies that ship direct-to-customer can heighten their supply chain resiliency with end-to-end visibility into their supply chain. In an order management solution, the digital transformation part comprises a fulfillment optimization engine. Microsoft Dynamics 365 Intelligent Order Management comes up with a robust Fulfillment system. Trident Information Systems is a Gold Microsoft Partner who has served multiple business ventures so far. Contact us for further information.  

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Streamline Transport and Logistics with Trident’s Warehouse Management System

Microsoft Dynamics 365, Microsoft Dynamics Partner, Transport Management Software /

Being one of the major aspects of a transportation and Logistics business, warehouses can never be left unattended. Proper warehouse management is essential for streamlining business operations. With suitable Warehouse Management Software, you can attain proper organization, management, and maintenance. However, be cautious about the ERP for Warehouse Management you pick.   Warehouses are complex in structure and might even stumble upon operational issues, just like any other business aspect. It can impact the speed, productivity, and overall efficiency of either a particular warehouse operation or the entire chain. Certain issues tag along, For Instance:  Most warehouses are likely to perform multiple operations on a single item, which can lead to redundancy issues. In other words, you may end up performing the same operation multiple times on a single item. These are very common amongst unorganized warehouses. It eats double the cost to revert the mistakes, and do not forget the time you have lost so far.   Over the years, storage costs have risen to a considerable value, due to which many warehouse managers decided to optimize their storage. However, they fail to do so and use up to 68% of the total capacity. This happens due to unstructured warehouse layouts. Proper Warehouse Management Software can be useful in this case.   According to some studies, 43% of small business owners do not follow proper inventory management. They either do not pay attention to accurate item tracking or do not have access to a robust inventory management system. Hence, leading to visibility issues.   There are specific product streaming demands for a fixed period of the year. Whereas, other items might cover the rest of the duration. Sometimes a sudden influx of demand might also occur surprisingly and, for which your warehouse might be unprepared. This usually happens due to a lack of current market demand analysis.   And the list goes on. However, you need to find a foolproof solution for this cause. Try Trident’s warehouse management services, designed specifically to overcome warehouse management issues so you can operate your business seamlessly.   The Ultimate Warehouse Management System by Trident   Get ready to embrace everything your industry demands! Trident Information systems have brought to you the Best Warehouse Management ERP. Claim wireless receiving, replenishment, direct put away, order planning and fulfillment, task interleaving, and much more.   With our solution, you can cover all the warehouse-oriented operations starting from the cargo arrival to dispatch, everything within the same technical environment.  Get a comprehensive set of tools for modern warehouse management, complying with general cargo, temperature control, agro products, etc.   Avail Inward and outward Truck dock and queue management features.   Access Tools to handle multiple customers and warehouses for 3PL enabling location transfer within/ intra-warehouse.   Create Advance Shipment Notice (ASN) via inbound systems to   Claim Location management tools for space optimization.   Generate barcodes and assign them for cargo.   Optimize a Built-in Business intelligence.   How does Trident Add Value to Your Warehouse Operations?  Trident’s warehouse management system can be easily deployed over the web. You can either get it On-Demand (SaaS) or On-Premise, whatever suits you. We are renowned for our flexible and customized solutions. With our WMS, you can get the following features:   Real-time visibility   Embedded Radio Frequency   Real-time Mobile Transactions  Order Completion    Labor Optimization   Advanced Operating Support   Real-Time Visibility   Visibility issues can land your logistics and transportation business some serious issues. Improper inventory tracking can cause overstocking or understocking and replenishment issues. With Trident, you can get real-time inventory visibility, replenishment, cycle counting RF adjustments, and Movements. Also, license plates control configurable inventory status and so on.   Embedded Radio Frequency   It is okay if you cannot access your computer all the time. Our Warehouse Management Software supports mobile devices along with Windows CE/ Windows, allowing all the PC-supported features. Process transactions in real-time, manage inventory and production, capture labor statistics, etc. everything within the same technical environment.   Real-Time Mobile Transactions  Optimize the configurable process workflow while processing transactions. Operate as per configuration as well as customizations. Our flexible software solution gives you enough elasticity to work more conveniently using your mobile device. Customize your workflow steps and ensure rules-driven allocation and storage.   Order Completion  Complete orders more efficiently with our product. Wave load planning and try deferred reservation strategies. Experience Radio Frequency directed systems, pick, pack stag and you are ready to go. Get value-added services such as Advanced Pick Flows: batch pick, cluster pick and pick and pass. Plan the best possible route for the fastest delivery with carrier routing and of course quality control.   Labor optimization   Human resource is the most complex yet the most valuable resource of any business no matter how technically advanced an organization becomes. Your output depends on how much you optimize your labor. With Trident’s Warehouse Management System, you can spot when your labor interleaves, set priority assignments, access real-time RF work completion, eliminate manual errors with complete automation, benchmark work rates, estimate time for work completion, catch tasks real duration and report labor.   Advanced Operations Support   Tap into our advanced operation support where you can electronically interchange Inbound / Outbound data, generate documents, compliant labeling, cross-dock, and flow-through, distribute retail, and integrate MHE.   Trident’s Customer Support Service   Our responsibility is not over once you go live with our software, but initiates from there. Despite all the testing you might face technical issues just like with any other software. Instant support becomes crucial in an environment where everything is interdependent and a minute disruption can hamper the entire workflow process.   You can access our 24/7 online helpdesk support portal. Schedule a booking and get responses in a predictable time. Scheduled requests are prioritized before the unscheduled customers.   What Benefits does Trident’s WMS Provide to your Business?  Trident Warehouse Management Services can provide tremendous benefits to your business. Our system provides efficiency to both your physical space and labor via work process monitoring and enhancing asset utilization. Our WHS manages your inventory in a way that enhances accuracy, throughput, and speed.   Optimize Space and Cut Costs   Our WHM system optimizes your warehouse flow and identifies the best use of floor spaces as per your tasks and material characteristics. Our software determines how the space can be optimally used while minimizing waste – waste of premium floor space and waste of time.   Inventory Visibility   We provide visibility and real-time inventory levels. This way you can securely estimate supply and

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How to Optimize Transportation and Logistics with Microsoft Dynamics 365?

Microsoft Dynamics 365 /

Need an ideal solution to manage your transportation and logistics? Microsoft Dynamics is just for you. This software showers tremendous benefits like routing, vehicle tracking, temperature tracking, and warehousing within a unified platform. You can identify vendors and routings to cover inbound and outbound orders or get the cheapest shipping rates.   Cutting Transportation costs holds the top position as far as the logistics industry is concerned, other pain points do not add any less to the challenges. Microsoft Dynamics 365 offers solutions to bust pain points such as:    Fuel Costs: When it comes to cost-cutting, fuel cost is the major concern of all time. Increased fuel rates add up to higher transportation costs and escalate surcharges, resulting in hiked freight rates and other included charges.   Economic Crisis: Hyped fuel prices bring greater credit issues and raise inflationary demands that take a greater toll on an economy. The industry is mounted by complying with regulations, additional capacity, and declining demands with the increase in key cost centers.   Technological Issues: Even though this industry recognizes the need for advanced technology, business owners fail to find the right solution to manage their transportation and logistics. Most of them either work in silos or adopt multiple software, which might even complicate their operations.   Why Microsoft Dynamics 365 is the perfect solution for Your Transportation or logistics business?  Work smarter and embrace greater flexibility in your daily operations. With a suitable service provider, having over a decade of experience such as Trident Information Systems, you can easily plan routes and identify vendors for inbound and outbound orders. Apart from this, you can claim other benefits like:   Efficient Inbound and Outbound Planning   As soon as you are in the game, you cannot avoid extreme pricing. Therefore, it becomes even more essential to drive down your operational costs by enhancing inbound and outbound operations. Microsoft Dynamics 365 helps in optimizing the shipping process when you order items from the vendors and transfer them to the end customers. Get end-to-end visibility from order to payment, claim substantial lead time reduction and enhance the overall manufacturing process.   On-Time Delivery   When you have an item to accept or dispatch from/to the vendor or customer, you get multiple shipping options on your plate which show up with delivery restrictions such as delivery time, costs, or distance. With Microsoft Dynamics 365, you can ensure timely delivery no matter what route you choose. It identifies all the factors that have a direct or indirect impact on the final delivery and ensures the fastest route possible.  Real-Time Visibility  Transportation management exceeds transportation concerns and includes real-time visibility into the entire order and delivery process to every individual who needs it, from procurement, production scheduling, warehousing to supply chain and staff. Real-time visibility classified under individual departments within a unified platform helps you cut costs and make more logical decisions. Apart from this, you can use this data to fill the process gaps causing variability in the supply chain.   Warehouse Management  Integrate supply chain with Microsoft Dynamics 365 and stay agile while receiving, picking, staging, and loading. Cut down on excess inventory and get visibility when the item was shipped, how much was shipped, and when it will arrive in real-time. End-to-end data on orders and shipments help you plan and maintain optimum inventory levels.   Accurate Replenishment  Inventory replenishment is one of the most crucial operations in transportation management. Microsoft Dynamics 365 optimizes this task and allows you to set up replenishment strategies based on the minimum/maximum criteria. Identify when you need to add up more inventory as soon as it hits the minimum level. Additionally, you can also set up demand-driven replenishments.   Yard and Terminal Management  With Microsoft Dynamics 365, you can eliminate manual processing that slows your progress down. Get real-time visibility in your yard and terminal to minimize waiting times, increase outputs and reinforce regulations. Claim a secured, safe, and optimally productive yard.   Spot the Most Appropriate Carrier   With cutting-edge business intelligence, access the large network of suppliers and carriers existing right now. Browse through thousands of vendors and suppliers and pick up the one that suits you the best. Get a unified view of all carriers and identify where they stand against one another, also analyze their performance over time.   Why Would You Choose Trident Amongst All the Partners?  Trident Information Systems, being the gold partner of Microsoft Dynamics 365, boasts decades of experience with various transportation and logistics firms. We research your business and assemble tools to customize the perfect solution. We assist in managing schedules, analysis, errors, integrations, capacity plans, and workflow.   Trident’s Logistics suite includes Rail Operations, Yard Management, transportation management, warehouse management, billing solutions, and fleet management. Additionally, this suite collaborates with our globally recognized HCM and Finance Modules. It integrates with your organization’s operational aspects and provides a smooth workflow.  

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Customer Story : CRANE Worldwide Logistics centralised their sales platform with Microsoft Dynamics 365

Microsoft Dynamics CRM /

As it approached its 10-year anniversary and its first billion in revenue, global logistics and freight company Crane Worldwide Logistics looked for a modern platform that brought all its sales tools into one place. With the Microsoft Relationship Sales solution, which brings together LinkedIn Sales Navigator and Microsoft Dynamics 365 for Sales, its salespeople have the tools to drive more meaningful engagements with customers, convert opportunities faster, and create more revenue. Just by getting the team using the platform, we’ve seen an uplift in activity in all areas. We’ve had record growth since implementing Microsoft Relationship Sales—the last quarter was excellent for us. John Jergens: Vice President of Global Sales Crane Worldwide Logistics A global sales team From a startup created in the risky business climate of the 2008 recession, Crane Worldwide Logistics has become a major player in the global transport and logistics industry, on track to hit USD1 billion in revenue in 2019. Created by former Eagle Global Logistics executives and headquartered in Houston, Texas, Crane Worldwide aims to provide customers with full transparency into its supply chains by coupling talented people with game-changing technology. But with salespeople spread across the globe, Crane Worldwide found itself with a visibility problem. “We weren’t all working on a common platform, so we were lacking in visibility,” says John Jergens, Vice President of Global Sales at Crane Worldwide. “We knew we had a vast sales pipeline out there, but there wasn’t much data available on it—so we couldn’t see how robust it was.” From data silos to connected visibility A key part of the Crane Worldwide ethos is providing customers with meaningful interactions—and that relies on having a customer relationship management (CRM) solution that salespeople can use to build and maintain relationships and convert opportunities more effectively. But, with a seven-year-old siloed CRM system that it had simply outgrown, the company lacked the tools its salespeople needed. “The previous system never had very good adoption,” Jergens adds. “It just wasn’t very functional.” So, the team went looking for a platform that could replace it. With implementation support from Microsoft Partner Network member PowerObjects, Crane Worldwide deployed the Microsoft Relationship Sales solution, a powerful combination of Microsoft Dynamics 365 for Sales and LinkedIn Sales Navigator, to support personalized, meaningful customer engagements. The team was already using LinkedIn Sales Navigator and Microsoft Office 365, so Dynamics 365 for Sales was the ideal addition to the Crane Worldwide ecosystem. “We saw how Microsoft Relationship Sales could help us focus on being easy to work with from a customer’s perspective,” explains Jergens. “So this whole deployment was part and parcel of becoming easier to do business with.” Now, just six months into deployment, Crane Worldwide has 300 Microsoft Relationship Sales users in its ranks, including 150 direct sellers along with employees from its marketing and account management teams. New processes, simpler sales Using the Microsoft Relationship Sales solution, Crane Worldwide salespeople have already changed the way they work. And they’re reaping the benefits of the visibility they’ve gained into the sales pipeline. “Once we rolled out Microsoft Relationship Sales, the overwhelming response was that it’s really easy to use, and it doesn’t take much time,” says Jergens. “We created a very simple weekly routine where our sellers spend about 30 minutes adding new data into Dynamics 365 for Sales. That’s just six minutes a day to keep everything up to date.” With faster processes freeing up more time for the sales team, sellers can focus their energy where it matters most—building the customer relationships that turn into revenue. And, at the end of each week, management can analyze activity through a global dashboard, which combines CRM and customer interaction data into detailed executive reports that show how salespeople are turning relationships into revenue. “With Microsoft Relationship Sales, we can generate KPIs that tell us what a healthy pipeline should look like. We look at the number of prospects and targets, how long the sales cycle takes, and the time from when we close an account to the time it generates revenue,” explains Jergens. “And if the pipeline isn’t where it should be, we can support the sellers with the resources that they need—it’s more productive all around.” A centralized sales platform Because Microsoft Relationship Sales brings together so many sales capabilities, Crane Worldwide sellers have everything they need to do their jobs in one place. Previously, they had to manage a relationship from scoping to sale across disconnected tools and platforms, far from an efficient process. “It’s difficult to put a number on what it’s like to manage 30 or 40 customers with an email folder and a spreadsheet,” says Jergens. “Now, once the salesperson finds a prospect using LinkedIn Sales Navigator, they use Dynamics 365 for Sales to easily track those conversations. Instead of creating and referencing a lot of notes, they can quickly link activities and discussions through Microsoft Relationship Sales.” With LinkedIn Sales Navigator and Dynamics 365 for Sales together, salespeople can start building the context they need to deliver a meaningful interaction before the first contact even occurs. Insight into potential prospects’ roles, connections, and priorities through LinkedIn Sales Navigator is fed straight into Dynamics 365 for Sales—increasing conversion chances from the very start. “It’s had a direct impact on the time it takes to develop customer relationships, because we have true visibility into those opportunities now,” explains Jergens. A built-in assistant also sends prompts to help sellers accelerate the sales cycle, reminding them to contact a lead that might go cold or nudge an opportunity as it approaches its estimated close date. A roadmap for integration In businesses the world over, sales and marketing teams struggle to communicate and collaborate effectively. As the sales team adapts to Microsoft Relationship Sales, Crane Worldwide is already adopting more of the solution’s capabilities to help sales and marketing stay on the same path. “The marketing teams are able to work in tandem with the sales team to help them understand how marketing activities can help nurture their

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Reduce supply chain disruptions with AI, IoT, and mixed reality

Supplychain management ERP /

Disruptions in global supply chains have significantly increased over the last decade, fueled by a myriad of triggers ranging from trade wars, demand surges from social marketing, natural disasters, and most recently, the recent COVID-19 pandemic. Updates to Microsoft Dynamics 365 Supply Chain Management in the 2020 release wave 1 help organizations proactively transform every aspect of manufacturing and supply chain operations to reduce disruptions. These new and updated capabilities drive automation and reduce downtime using IoT and mixed reality, and provide the agility to re-plan production in real time to dynamically changing demand. In fact, the agility enabled by Supply Chain Management is currently being leveraged by a consortium of major UK industrial, technology, and engineering businesses from across the aerospace, automotive, and medical sectors that has come together to produce medical ventilators for the NHS. Reducing the risk of supply chain disruptions As the threat of disruptions increase, companies are pressured to ask if the supply chain is ready for the next event, pushing them to build a more resilient supply chain to ensure business continuity for them and their customers in the most cost-effective manner. More companies will start buffering for risks and move from a “Just-in time” mentality to a “Just-in case” mentality. Factories will need to transform rapidly to adapt to change, serving a wider range of products produced in smaller batches with lower set up time, faster throughput, and the ability to quickly respond to fluctuating demand and customer expectations. Companies are likely to move from single supplier to multi-supplier and single location to multi-location models for mission critical parts even if it is cost prohibitive in order to reduce the impact of supply chain disruptions. To reach this optimal state of agility and delivery speed, manufacturers need to adapt every aspect of the supply chain to enable tools, equipment, and people to become instrumented, interconnected, and intelligent—a state of persistent adaptive learning and optimization as more data is available to tighten links between manufacturers, suppliers, and customers. The latest release from Dynamics 365 Supply Chain Management enables customers to reach this optimal state by proactively transforming their manufacturing and supply chain with predictive insights and intelligence from AI, IoT, and mixed reality—across planning, production, inventory, warehouse, and transportation management—to maximize operational efficiency, product quality, and profitability. Train workers faster with integrated mixed reality learning experiences Dynamics 365 Supply Chain Management is now integrated with Dynamics 365 Guides to help mainstream mixed reality for manufacturing. Companies can deliver a faster ROI by getting the workforce trained sooner with fewer trainers and with an interactive learning experience. Workforce efficiency can skyrocket with step-by-step instructions that guide employees to the tools and parts they need and how to use them in real work situations, available at a glance on a Microsoft HoloLens device that keeps their hands free to do the work. Dynamics 365 Guides can not only eliminate costly errors in production but also improve workforce safety. Companies can significantly reduce asset downtime by making asset maintenance skillset-agnostic and avoid costly waiting time for a specific expert to perform maintenance on an asset. The guides are extremely easy to author and do not require any coding. A guide can be authored by simply writing the step-by-step instructions on a PC followed by picking and placing the holographic parts and inbuilt icons on the machine where the work is happening. Introducing Dynamics 365 Guides for HoloLens 2 Dispatch the right resources at the right time Dynamics 365 Supply Chain Management is now integrated with Microsoft Dynamics 365 Field Service. Customers can significantly reduce downtime of geographically dispersed mission critical assets by automating field service operations so that the right resources—workforce, machines, parts, and tools—are available at the right place, at the right time, to proactively maintain them. Companies can improve the overall equipment effectiveness (OEE) of their geographically dispersed mission critical assets by performing predictive maintenance based on real-time performance data from IoT and field data from Dynamics 365 Field Service. Traditionally, disparate systems hinder the ability to accurately forecast demand for critical and expensive parts frequently used in both service and new production. Due to lack of forecasting for service demand, companies constantly take parts from production to fulfill the service demand, and vice versa, to deliver good customer service. This often creates a shortage for new production and significantly impacts on time delivery to new customers. As a result, the company is unable to deliver a delightful customer experience on both fronts. This integration will eliminate the need for disparate systems and significantly improve the forecast accuracy of these mission-critical parts due to real time tracking in the service supply chain. Seamlessly integrate IoT capabilities Dynamics 365 Supply Chain Management now offers out-of-the-box IoT capabilities that leverage Microsoft Azure IoT Hub to connect signals from mission-critical assets with business transaction data. Manufacturers can improve uptime, throughput, and quality by proactively managing shop floor and equipment operations with a real-time view of their entire production and stock. This will significantly reduce costly downtime of business-critical equipment by performing predictive maintenance before disruptive failures occur. There is no coding required to implement these out-of-the-box IoT scenarios on your manufacturing floor today. Dynamics 365 Supply Chain Management and IoT Intelligence customer spotlight with Majans Improve on-time delivery with real-time production planning The Planning Optimization Add-in for Dynamics 365 Supply Chain Management enables companies to improve on-time delivery by performing production planning in real time, accounting for dynamically changing customer demand, material availability, and capacity constraints across multiple sites and warehouses. It also enables customers to improve inventory turns by right-sizing inventory levels based on dynamically changing customer demand and capacity constraints. This helps eliminate excess and reduces slow moving inventory. Planning Optimization Add-in for Retail and Distribution is available and Production planning is currently in preview.

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When do you know that your business needs a CRM software?

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[vc_row][vc_column][vc_column_text]Customer Relationship Management is a process of managing or organizing prospects throughout the sales life cycle. The more the advancement in serving the clients, the more will be the payment stream for the Company. Trident’s CRM software solutions happen to be one of the most effective and efficient CRM software that could easily cut overhead costs and give highlights which demonstrate helpful to different business firms. Many CRM software programs available have several features that can be used or restricted – so in effect a business can modify to make their own CRM software. However, utilizing CRM software gives various advantages to both organizations and customers and that is the reason each genuine business has implemented some of the other CRM applications. So who can opt for Trident’s CRM software? A simple response to that question would be “Any business with customers would utilize CRM“. However, in the real world, it is not just as simple as that. Choosing an appropriate CRM software solely depends upon the business process along with a range of profitable features. Below are the type of Businesses that could gain benefit from using Trident’s CRM software solutions. 1- The business that uses any form of Marketing:  For any business that uses marketing campaigns to promote, sell or advertise their products or services in the market through various communication mediums such as phone, email, etc. Reaching to customers in bulk within a short period as well as recording the response on the go makes it more effective to manage the marketing process. 2- A business that deals with B2B and B2C Sales: For any business that tends to cope up with the Customers to sell or cross-sell the products. Maintain relevant sales data such as documents, communication records, etc. Identify the process flow starting from Lead up to the deal gets closed. 3- A business that creates Quotations & Invoices:  Built-in invoicing module to track the quotations and invoices generated against an opportunity. Efficiency to merge the billing details into the document which can further be mailed to the customer right from the CRM software without any need to switch between the applications. 4 – A business that deals in Customer Service:  For any business that believes in increasing customer satisfaction by helping them in tracking as well as resolving the issues completely. Managing the cases within CRM as well as auto – escalations triggered on a timely basis not only guarantees better customer satisfaction but at the same helps the Management to track resource performance. 5- A business that wants to increase efficiency:  Well-organized business results in better output which can be ultimately tracked with the help of various Reports, Dashboards, etc. Well-improved or say the advance level of features incorporating in CRM with the latest release of versions has enhanced the CRM which has ultimately proved beneficial for Business growth. Thus using CRM software gives you numerous benefits to enrich both Business and Customer Relations by serving your customers better with stronger service and support. To know more about how can CRM software help you, you can check out our CRM software solution on https://tridentinfo.com/microsoft-dynamics-crm-software-solution/ and contact to our experts on https://tridentinfo.com/contact/.[/vc_column_text][/vc_column][/vc_row]

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