Trident Information Systems Pvt Ltd

How Business Central Changes the Game for Your Growing Business?

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Are you running a growing business, but your current retail management ecosystem is unable to cope? It gets even harder if you use different software for different tasks. Not to mention the fat cost of ownership that demands maintenance, upgrades, and repairs. You can instead use Dynamics 365 Business Central, which is the upgraded version of NAV Dynamics. Microsoft Dynamics Business Central, being a Unified Software Solution based on the cloud, can support more customizations with ease. It offers enough flexibility for remote work and allows access from any mobile device. It is an Enterprise Resource Planning platform that supports Customer Relationship Management at the same time. Hence allowing you to understand your customers and enhance sales. You can either use it as a stand-alone solution or integrate it with other Dynamics 365 applications to coordinate with your growth. The best part is that it is excellent for SMBs. Moreover, D365 specializes in automation, which encourages you to relax, and take a well-deserved lunch break. Dynamics 365 Business Central also aids your budget management. With a pay-per-person model and monthly subscriptions, you do not have to pay for the heavy upfront costs, unlike other business management solutions. You Should Implement Business Central If: You run a small or midsize business. You have outgrown your accounting software. You rely on multiple software Systems. Your business requires a flexible and customizable solution. You want better data security. There are a lot of Dynamics 365 Business Central Features. In this blog, we will discuss how you can benefit from Dynamics 365 Business Central and seamlessly manage your growing business. How Dynamics 365 Business Central Aids Your Business Management? We have rounded up the top 6 benefits of Business Central Dynamics 365, to give you a better understanding of how this Unified ERP and CRM can aid and cooperate with your business growth. #1 Low-Cost Ownership As a small to midsize business, if you are struggling with managing the budget, D365 Business Central can help you with it. With low infrastructure maintenance, no upgrade costs, fixed monthly subscription fees, and low investment in dedicated IT resources you can get better control of your cash flow. This can never be the case with disparate systems. There is a fat upfront cost, massive infrastructure, and high maintenance and upgrade costs usually lead to a depressing balance sheet. #2 Single Source of Truth With Dynamics 365 Business Central, you can get a single source of truth i.e., D365 BC stores data from different departments in a single location which is updated in real-time. Hence, everyone in the company can access the same data at the same time. Connecting data across finance, sales, accounting, purchasing, and inventory will especially help decision makers to go through live reports and take necessary actions fast. #3 ERP and CRM on the Same Platform D365 Business Central is an ERP and CRM on the same platform. On one hand, it helps plan and manage enterprise resources and on the other, it helps solidify customer relationships. It provides essential insights into customer behavior, previous interactions, cross-sell and upsell history, and returns. You can easily analyze the customer experience and make better strategies to enhance it. You can easily track return requests, and after-sales issues, manage service requests, and track repair details. You can spot where your products/ services are lacking to make necessary modifications. #4 Warehouse and Supply Chain Management Dynamics 365 Business Central is packed with supply chain and warehouse management features. You can automate your supply chain with predictive stock replenishment and create purchase orders based on sales forecasts and expected stock-outs. You can also optimize your warehouse and find the best placement for your items using the templates. Fulfill orders optimally and get tips on how to speed up your shipments. #5 Flexible and Easy to Grow Dynamics for Business Central is hosted on and by Microsoft Azure Cloud. Hence, your data is easily accessible, and you can run your business from anywhere, anytime. This technology is critical in the era where lockdowns are inevitable and sudden. You can either use this software as a stand-alone or even integrate it with other Microsoft apps as per your growing needs. It is flexible enough to support your scaling. #6 Data Security Compliance Microsoft has engaged 3,500 IT experts to look after your data. Running on Microsoft Azure Services, it stores and backs up all your data. Using different features such as authentication, authorization, auditing, and data encryption, you can further protect your application. Dynamics 365 Business Central also ensures your business is compliant. If you run a business globally, you can make changes accordingly and your data will be stored in the database in a way that complies with local laws. If you are considering this solution or need extra information, you can Contact Trident Information Systems, a Microsoft Dynamics 365 Gold Partner and LS Central Diamond Partner.

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LS Central Helps Optimizing Your Restaurant Operations

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Are you running a flourishing restaurant where your current Restaurant Management System fails to support your growth? LS Central can help you in this case. It assists you in polishing your customer services with its robust features and tools. LS Central is a unified Hospitality ERP Software that helps you optimize your restaurant services by integrating your floor staff with the kitchen to bring what your customers ordered without delay. It provides a transparent view of your business with dashboards and real-time reports to help you create logical and data-driven decisions. With actionable customer insights, you can create successful loyalty programs. Also, with real-time inventory reports, you will always have balanced stocks with minimum wastage. Predictive analysis will never let you go out of stock. And with automation, you will hand over monotonous tasks to the machine. There are more features, tools, and benefits of LS Central than you can count. In this blog, we will explain how LS Central can get your restaurant at a rapid pace. LS Central Restaurant Management System Works Wonders for Your Business LS Central is one of the most renowned Restaurant Management Systems designed for SMBs and enterprises. It will help you: Get Centralized Control Over your Restaurant Business LS Central collects and stores data centrally and gives decision makers a centralized view over their business. You can access details on all your restaurant chains located in different locations from the headquarters. With real-time reports, you can decide menus, prices, and recipes according to their popularity in a certain location. Purchase mindfully while cutting wastage, look through your exhausted stocks and order the right amount. Also, you can order according to demand prediction and simply automate your replenishment. The best part of this Restaurant Management System is that it helps you manage your staff more efficiently. You can assign your staff duties that fit their talents. No Errors with LS Central Those restaurants that prefer to work on different software for different purposes, facing errors now and then are pretty common for them. Not to mention, the time and resources they lose on their maintenance are huge. However, this is not the case with LS Retail ERP, it is a unified Restaurant Management Software that helps manage your entire restaurant on the same platform. You can easily store and access data in one place. Easily accessible data leads to more accurate operations in less time. Attract More Customer Loyalty and Grow your Business LS Central Restaurant Management System stores customer data and presents it in actionable and insightful reports. Customer insights are the strongest tool to cater to your customers; when you understand your customers, their spending patterns, and preferences, you can create successful loyalty programs to attract more customers. Moreover, with a POS System, customers can place easy orders and pay easily at the table and can customize the menu. With the right knowledge, you can personalize discounts, promotions, and other offers for individuals or groups. It is essentially important if you aspire to deliver faster and more precise services. Connect Your Kitchen Floor Staff with LS Central With LS Central, you can link your staff to the kitchen by showing the status of each table’s orders and establishing delay-warnings. Staff members can correctly serve consumers thanks to this user-friendly graphical interface Restaurant Management System. Having a faultless atmosphere can help your management, even if your restaurant has the biggest floor. Keep track of your clients and reservations so you can handle them flawlessly and professionally. Furthermore, connecting the kitchen with staff also saves the bulk of their time. The server doesn’t have to travel from the front to the kitchen and find the right kitchen counter to transfer orders. Instead, they can simply take orders at the table and share the details with the KDS (Kitchen Display System) via Point of Sale Systems. LS Central is one of the most renowned Restaurant Management Systems across the globe and has been serving SMBs and enterprises for a while. If you wish to implement it, you can contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner. With a robust track of accomplishment, we have managed to acquire a massive team of technical resources, strong clientage, and various awards every year. Contact us for further information or a demonstration.

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Have an Online Retail Business? LS Central can Support You.

Retail ERP Software / Trident Information Systems

Online retail stores were already booming, and then COVID happened. It was disturbing for everyone, but online retailers saw it as an opportunity. According to Finara, Online shopping speeded increasing shoppers by 9.4% estimating more than 3.4 billion shoppers. This number is expected to grow up to 4.9 billion in 2025. With a sudden boom of customers, many online retailers did not have sufficient resources to cater to them. However, only those with ERP Software for eCommerce could manage them properly. With great opportunities come big challenges; customers have become more impatient than ever and expect exceptional services. They are now quicker to abandon a brand fueled by a single unpleasant experience. According to ZK Research, subjects have admitted to shifting their loyalty towards a brand over a bad experience. To compete in this ever-evolving world, you need great customer service, the right technology, and the required resources to thrive in the market. With LS Central ERP Software for eCommerce, you can get all the tools and functionalities you need to balance your business operations and customers at the same time. LS Central is a unified ERP and CRM. Being an extension to Microsoft Business Central, it is hosted by and on Microsoft Azure. Hence, you get all the world-class benefits that Microsoft offers. This is How LS Central ERP Software for eCommerce Supports Your Online Retail Business Provides a Single Vision of Truth As a comprehensive Retail ERP Software, LS Central takes care of every aspect of your online business, including bookings, offers and promotions, sales, inventory, and ERP. Retail Point of Sale Systems provides consolidated data from all these crucial areas in one location. The system handles everything automatically; you don’t need to click anywhere to transfer data from the eCommerce side to the ERP or import any files. Meets Specific Industry Requirements LS Central Store Management Software meets your demands whether you offer jewelry, garden plants, pet supplies, or fine chocolates. This ERP Software for eCommerce is specifically designed to meet the demands and difficulties faced by the many sub-sectors of retail and eCommerce like fashion, electronics, groceries, pharmacy, and any combination of these. You may take advantage of industry best practices and more effectively compete in a difficult market thanks to this embedded domain experience. Meets Customer Expectations Delivering a consistent experience over all of your digital platforms is possible with LS Central Retail Software Solution. Customers may purchase things to be delivered (or picked up in-store if you also operate, or plan to operate, retail locations), view tailored suggestions, exclusive offers, and promotions based on their unique buying histories, and check real-time stock availability on your eCommerce website. Additionally, because everything is interconnected, the data displayed on your website is always accurate and consistent across all touchpoints (such as your stores or other apps). Therefore, you won’t risk upsetting clients by offering them a product that is already sold out. Helps Making More Data-Driven Decisions Many clients that switched to LS Central ERP Software for eCommerce previously operated their businesses using a variety of smaller, independent software solutions. This compartmentalized architecture caused blind spots and eventually led to bad business decisions. To circumvent this and obtain a comprehensive understanding of the customer experience, you must develop a single data set that includes all information from the contact center, sales data, website data, marketing data, etc. that interacts with the consumer. Helps Cost Cutting and Maximizing Revenue You can save the administrative and training expenses associated with employing various software solutions when all the data you want about your online business is in one location. Additionally, ERP Software for eCommerce provides you with a clear, real-time picture of your inventory demand, assisting you in reducing surplus stock and the associated expenses. Not only that but real-time, enterprise-wide access to your sales and customers also enables you to improve your pricing strategy to increase your share of the customer’s disposable income. LS Central is one of the most renowned ERP Software for eCommerce in the world and supports various enterprises. If you are looking forward to implementing it, you must choose a reliable partner. Trident Information Systems is a Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Implementation Partner. After spending more than two decades in the service field we have acquired a solid track of accomplishments, 170+ technical resources, and various awards addressing the milestones we achieved. For further information or a demonstration, Contact Us.

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Looking for a Perfect Fit for Your Business? Business Central is All You Want!

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After years of research and a series of trials and errors, Microsoft launched Business Central. It is an updated version of Dynamics NAV. With a different name comes a different identity; unlike Dynamics NAV, Microsoft Business Central is a cloud-based and web-based solution hosted by and with Microsoft Azure. Cloud-based ERP is entitled to greater flexibility, agility, and better features, and Microsoft Dynamics Business Central is enriched with the best of other ERP solutions. It is suitable for even small businesses, which wasn’t the case with Dynamics NAV. Business Central is a unified business management software consisting of finance management, logistics management, warehouse management, customer relationship management, and loyalty program management provide real-time insights and optimizes your business operations with consistency, accuracy, and agility. If you still wonder if Microsoft Business Central is for you, this blog will resolve all your queries. You Need Microsoft Business Central If: You are a small or medium-sized business. You are running on different software, and they are causing complexities. You want data security as data theft, malware attacks, virus attacks, etc. worry you. You have outgrown accounting software. You require a solution for your scaling business. Your current system lacks flexibility. Microsoft Business Central: A Perfect Fit for Your Business Central Business Central is feature-rich software that scales with your business. You can witness a smooth flow of operations with optimum utilization of resources and automation of monotonous tasks. The best part is that it fits every business size on budget. Some of its prominent features include: Low-Cost Ownership You do not need a massive upfront cost for investment. Business Central is a cloud-based ERP solution with a monthly subscription option. You can easily predict the product cost and set your budget accordingly. Moreover, you do not need a dedicated IT team, servers, management, etc. to look after it; everything is done by your service provider. For scaling businesses, you can pay as you grow. Microsoft Business Central is the most flexible ERP and CRM that does not get heavy on your funds. Single Source of Truth Dynamics 365 Business Central creates a single source of truth by storing all your business data in a primary location and updating it side by side. This ensures real-time data and faster operations. Having updated and easily accessible data is critical to making crucial decisions and financial reports. You can easily access this data via the insightful dashboards it generates. Having consolidated data on finance, sales, customer, logistics, inventory, etc. ensures faster business growth. ERP and CRM on the Same Platform Microsoft Business Central is ERP and CRM on the same platform. Apart from managing a business, you can also reinforce your customer relationships. It stores all your previous interactions with customers and gives better insights. Using this data, you can plan flexible pricing or discounts for your individuals or groups. You can get better insights into cross-sell, upsell, and renewal opportunities. In terms of customer experience, you can address customer returns, post-service issues, track repair information, and service requests. Warehouse and Supply Chain Management A Business Central Upgrade provides robust warehouse and supply chain management features. For instance, predictive stock replenishment will automate your stock replenishment based on sales forecasts and expected inventory stock-outs. You can optimize your warehouse facility and use templates to find out the best placement of items. You can optimize your floor space with this Unified Business Management Solution. In addition, you can access real-time data to find the best time, route, and vehicle to fulfill deliveries. Optimum Flexibility and Easy Scalability One of the most leveraging benefits to come with Microsoft Business Central is its flexibility. D365 Business Central is a cloud-based solution that supports remote work and allows access from mobiles and OS too. This Business Management Software scales with your business. You can install or delete tools according to your precise business needs. Its flexibility is what keeps many enterprises going. It has even seen various small businesses becoming medium and large. Microsoft Business Central ranks among the top unified ERP and CRM across the globe. It is impressively scalable, and its flexibility gets businesses of different sizes going. Suitable for all industries, it supports multiple useful tools dedicated to each industry according to its size and budget. Make sure you choose the right Microsoft Business Central Implementation Partner. Trident Information Systems is Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Implementation Partner. With decades of experience, 170+ technical resources, and an impressive track of accomplishments, we have gathered a massive clientage of successful businesses. If you are looking for Business Central Support, Business Central Licensing, or Business Central Implementation, you can Contact Us any time of the day.

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How Does a Unified Platform Transform Your Restaurant Business?

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To run a successful restaurant business, it is critical for you to provide excellent services while cutting costs. In worst-case scenarios, your hard work can go for nothing when you are not supported by suitable technology. Having a suitable Restaurant Management System plays a critical role. Restaurant owners are inspired by seeing retailers making double profit with unified Restaurant Management Systems and hence decided to replace their loosely connected system with a platform providing all the business essentials at the same time. They are now witnessing tremendous benefits that come by. Having Hospitality ERP Software and connecting all systems under the same umbrella provides more convenience and accuracy while saving a ton of your time. Yet some of them are confused about whether they should consider a Restaurant Management System or not. We have compiled five reasons why you should get one as a restaurant owner: Ditch Those Disconnected, Error-Prone Processes with Restaurant Management System A few years ago, restaurants had to manage their operations with disparate systems which consisted of a separate billing software, a kitchen management system, vendor management, a reporting tool, business intelligence tools, and probably a few more restaurant management systems. No matter how advanced the system they would use, they still had to work on multiple systems which became prone to human errors. However, this is not the case anymore, as they can optimize a Hospitality Management System Software that consists of every restaurant management essential on the same platform. Since everything is managed by one system, the data is also collected and processed in the same way. Therefore, they no longer need to depend on different Hospitality Software to extract information. Get a Single Vision of Truth Your business would witness a difference if all the departments of your restaurant were able to access the same data across the business. With LS Retail ERP it is possible that all the data is collected, stored, and processed in the same system, hence guaranteeing its accuracy and credibility. You and your staff can access the same information at the same time without having to phone one another for a certain report. One fine example is Nik bakers, a cafe chain based in Northern India. They struggled a lot with accessing reliable data when needed due to their dependency on multiple systems. As soon as they switched their approach to a unified Restaurant Management System, they could see a difference. Enable Updated Information to Your Guests In various surveys, it has been noted that people agree to pay more for better services. This is especially important for an industry like Hospitality where customer experience is a priority. A unified Restaurant Management System ensures managing menus, prices, and offers centrally while synchronizing data at the same time. CRM in Hospitality Industry collects data from different touchpoints and provides an insightful report depicting where the services can get better, how the discount mechanism should improve while also helping create loyalty programs. This is an absolute platform for restaurant owners to know their customers and provide them with customized services. Hospitality ERP Software can ensure that customers feel welcome and heard. It allows connecting with your customers on an emotional level. Deal with Just One Vendor Having different systems is a pain and having to maintain them is a greater pain. You might have to contact different vendors in case more than one of your systems faces issues. However, this is not the case with a unified solution where everything is available on the same platform, and you only rely on the vendor. The service provider only is responsible for your system’s maintenance and updates. For instance, LS Retail Software Solution enables the latest updates twice a year while ensuring you work on the latest version. Do Not Spend Too Much Time on Staff Training The hospitality industry experiences the maximum staff turnover throughout the business and having to train inexperienced staff constantly is a very time-consuming affair. Imagine you are training inexperienced staff for different systems across the business. It will eventually become a painful process. However, you only have to train your employees once, even if they have to change shifts, they will still be able to manage in different sections. With LS Retail’s Restaurant Management System, you can unify every business aspect under the same umbrella. This CRM Software for Hospitality Industry eventually helps enhance communication among employees while streamlining business processes. For instance, orders are automatically sent from the POS to the printing stations or KDS (Kitchen Display System) (Kitchen Display System) in the kitchen, saving your front office employees enough time to welcome more customers. If you are looking for LS Central implementation, you may Contact Trident Information Systems. We are a Gold Microsoft Dynamics 365 Partner and LS Retail Diamond Partner.

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Grow Your Real Estate Business with Dynamics 365 CRM

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Imagine you have run a growing real estate business and now have to deal with doubled customers. Would it be possible for your current CRM approach to handle the pressure? How about having Real Estate CRM Software that keeps tabs on every customer, records when and how you contacted them, and how positive they were for your deals? In real estate maintaining customer relationships is everything. Acknowledging whom you contacted, how you contracted, and their basic details can go a long way to fostering favorable customer relationships. This might seem easy but past real estate business owners were very unorganized. They would note the details manually on paper or in Excel. Today, however, you have simpler options. A CRM for Real Estate is a more simplified solution that strategically stores data and ensures you are organized to avoid the last-minute hassle. It goes beyond merely storing data by recording every interaction with the client, previous payment records, and customer service concerns. CRM is useful in every industry because every business, be it a B2B or B2C, works to attract customers. However, this solution is especially useful for real estate businesses. This blog further discusses the benefits of Real Estate CRM Software. How Can Real Estate CRM Software be Useful? The challenge begins the moment you find a lead. You then have to identify if they are a prospect, and you can now channel your efforts to provide a high-quality experience. Find Real Estate CRM Software that helps you in the process by making it effortless such as MS ERP for Construction Management. With its organized opportunity management process, you can provide your workforce with a system and guide to deliver excellent customer service. A successful Construction CRM Software comes with the following benefits: Centralized Data A Real Estate CRM Solution centralized every client and prospect’s data in one place. This benefits a business-like real estate where different teams may deal with a client. This Real Estate CRM Software will store data and share it across the system for relevant teams to access it. You can eliminate the scope of errors and guesswork. Any of your staff will no longer ask themselves if the other staff has already interacted with the same person today. With robust Real Estate Software like MS ERP for Construction Management, you can access the complete details of your client/ prospects in one place including history. Moreover, having this data backed up in the Azure Cloud, you no longer have to face data loss and can write notes on some vital details told by the client. Better Communication Communication matters a lot when you are about to pursue a customer or a prospect. A disorganized CRM can hamper the whole process. The customer may get irritated if you ask them the question your teammate asked them two hours ago. This guesswork lays a very unprofessional impact on them. Real Estate CRM Software Real Estate CRM Software can eliminate this guesswork by providing notes on the last time someone contacted the same client, what questions were asked and how the client responded. Was it favorable? If yes, then what should be your next step? Having all these details in hand saves time on repeated questions and projects your sincerity in front of the client. In the past few years, the customers have evolved their approach when it comes to communication. There are different platforms they want to contact the sales executive apart from just calls and emails. There comes social media, live chat, and portals. Customers expect to get the desired information at any time from any location. Sustainable Growth If you run a small real estate business, you may not feel the need for Real Estate CRM Software. However, have you thought of your customer management techniques if it starts growing? Indeed, you can think of hiring new people, but would they understand your customers as you do? Can you expect your growth to be sustainable like that? No right? Having CRM software that stores data of all your customers and prospects in one place ensures your fresh staff can access the right information from the start. Furthermore, it is advisable to move to a CRM for Real Estate even if you have a small business as it is easier when you have 50 clients or fewer. Easy Management The management is required to be well organized or else it can create chaos. Everyone follows a different style of making notes. Some make bare-bones notes and believe they will understand the rest later, and sometimes they form shorthand that only they can understand. The situation gets awkward if they are unable to understand it later when needed. This can further lead to awkward customer interactions. Imagine showing a house to a client based on your 2-month previous interactions and you are unable to understand your piece of writing now! A Real Estate CRM Software gathers all the information and presents it in a single format. It takes the guesswork out of notes by your representatives and agents. CRM helps standardize the information for ease of understanding by the managers and fellow team members. Good Real Estate CRM Software is mandatory to maintain healthy customer relationships in your real estate business. Microsoft CRM for Real Estate is one of the most renowned CRM software in the world. Get the best professional consultancy via an award-winning brand in the world. If you are looking for a Microsoft Dynamics 365 implementation partner, you can contact Trident Information Systems. We are one Gold Microsoft Dynamics 365 implementation partner and Diamond LS Retail implementation partner. Contact us for further information.

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Press Release : Trident has been again awarded as “LS Central Diamond Partner 2022”

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[New Delhi — May 07, 2022] — Trident Information Systems Pvt. Ltd, is pleased to announce that it has been named LS Retail Diamond Partner for 2022. The Diamond Partner level is the highest achievement for an LS Retail partner. This honor is limited to companies who displayed extraordinary dedication to the LS Retail solutions and drove unparalleled sales success during the previous year. Trident is Microsoft Gold Partner & LS Retail Diamond Partner. We are offering Migration, Implementation, Resource, Training & Consulting Services to D365 (ERP/CRM/AX/NAV) & LS Retail. Kristjan Johannsson, Chief Commercial Officer of LS Retail, said: “Congratulations to this year’s awarded partners! By delivering our on-premise and cloud solutions with the greatest value, our partners are a key driver of LS Retail’s success,” says Kristjan Johannsson, Chief Commercial Officer of LS Retail. “We recognize our partners’ hard work and their impact on our customers and global community. By demonstrating continued dedication to LS Retail solutions, and through comprehensive domain expertise, they keep helping retailers worldwide achieve their goals. We are delighted to honor Trident Information Systems Pvt. Ltd as LS Retail Diamond partner and we look forward to growing the global LS Retail reach with our partners in 2022 and beyond”, says Kristjan. About Trident Information Systems Pvt. Ltd Trident is a global consulting firm that empowers organizations around the world to digitally transform and grow their businesses. Our expert consultants offer strategic consulting, implementation services, support and managed services and pre-built software solutions that help our clients innovate and reinvigorate customer, employee, partner and supplier experiences and processes using LS Retail, Microsoft Dynamics 365, ERP, CRM, Business Intelligence /Analytics and related Microsoft Cloud solutions, RPA, that’s powered by data and intelligence, and helps capture new business opportunities. About LS Retail The LS Retail software solutions are sold and implemented worldwide through a large network of certified partner companies. The LS Retail partner ecosystem has grown steadily over the years and today counts over 380 companies in 88 countries. To become an LS Retail partner, companies need to satisfy a specific set of requirements, including passing official training in the LS Retail solutions. Certified LS Retail partners are experts in retail and hospitality, as well as in the LS Retail products and solutions. They know the local requirements and legislation of the countries where they operate, and offer ad hoc services such as customizations, localizations, project management and technical support. Thanks to vast industry knowledge and experience, LS Retail is able to offer solutions to manage the complex operational requirements of organizations within areas such as: fashion, electronics, furniture, duty free, restaurants, coffee shops, forecourt, c-stores and many more.

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This is How LS Central Supports Your Online Retail Business

Retail ERP Software / Trident

When people could not get out of their houses to shop, online retail platforms fulfilled their needs. Many used ERP Software for Retailers to polish their services and provide seamless customer services. As per data from Finaria, there has been an increase of 9.5% year on year among eCommerce users throughout the globe. Therefore, online shoppers now exceed 3.4 billion and are further expected to reach 4.9 billion by 2025. While a boost in traffic lays a path for new opportunities for your online retails, it comes up with challenges as well. According to a study by Shopify, eCommerce competition has reached record levels – powered by legacy wholesalers, product categories, and global retail giants. It shared customer acquisition costs. Having customers with grand expectations and little patience for retailers who are disappointed to deliver the expected services. According to ZX Research, in the past three years, nearly two-thirds of customers confessed to shifting loyalties to a brand after one bad experience. ERP Software for eCommerce like LS Retail provides a robust platform that supports all the tools you need to provide the best customer service. For Instance, Power BI extracts data from multiple touchpoints and creates insightful and actionable reports. To beat the competition in this ever-evolving world, you need to use suitable products, great customer services, and the right technology platform. LS Retail ERP Software for Retailers is a unified platform that is built on Microsoft Dynamics 365 Business Central for retailers who operate brick-and-mortar stores. Not a lot of them know that online retailers can leverage this technology. How ERP Software for Retailers Strengthen Your Ecommerce Business Holistically? LS Retail is one of the most renowned retail management software so far. LS Central is an extension to Dynamics 365 Business Central and offers a unified platform to manage ERP and CRM (Customer Relationship Manager) on the same platform. It is ideal for a retail business that runs on a Brick-and-mortar structure and an online platform as well. Given below are some of the factors that contribute to upgrading and streaming your overall retail business. Get a Single Vision of Truth Since LS Central is a unified commerce solution, it covers your entire retail business from the back to the front office. From ERP to financials, to sales, to POS (point of sale), to inventory, to offers and promos, everything is managed by this ERP Software for Retailers. be it online or offline, it extracts and stores information on a single source so you can get all the information using the same platform. It cuts your time on finding the necessary data and delivers what you need in just a few clicks. Allowing a single point of access to a single version of truth enables automatic data transfer from your eCommerce site to your ERP. You have nothing to do, use this opportunity to strengthen your KPIs (Key Performance Indicators). An entrepreneur in Central America called José Escobar was looking for a Retail ERP Software to manage his new online grocery store. After extensive research and product demos, he ended up choosing LS Retail for his online business. Its flexible services coupled with agile tools intrigued him. A Microsoft Dynamics 365 Partner also verified its credibility. Fulfills Specified Industry Requirements Whatever you sell, be it pet products, chocolates, garments, grocery, or a blend of any, this ERP Software for Retailers is designed to fit retailers’ needs of whatever platform they prefer; online, offline, or a blend. This ERP Software For Retail Industry even covers the needs and challenges of the sub-head of the retail industry and helps the user to tap into the best industrial practices and compete with marketplace challenges better. Its flexibility and agility are what attract business people across the world. People with different retail business backgrounds prefer LS Retail. Its platform-as-a-service facilitates app-building easily even for those who do not belong to a technical background. Meets Dynamic Customer Demands LS Central ensures consistent customer service across all your digital channels. Customers surfing on your eCommerce website can track real-time available stocks and check their updated prices. Therefore, they will not try to order out-of-stock items. Since everything is connected, they can have consistent information on all the websites, promotions, product recommendations, coupons, and other offers. This ERP Software for Retailers using Power BI understands customer behavior by tracking their purchase history and spending pattern. It then creates insightful in-depth reports which are used in creating loyalty programs. Eradicates Data Silos and Aids Better Business Decisions Customers who shifted to LS Central are those who have previously experienced working on siloed systems where a multitude of different software was used. This structure fostered blind spots and led to poor business decisions. In order to get a full-fledged view of the business, you must create a centralized data set that comprises sales information, contact center, website data, marketing details, and other things that customers can access. It is a vast effort that demands heavy investments; a slight breakage in any system may cause data loss. This commonly occurs during updating one of the systems. However, this is not the case with LS Central, where you can get a unified view of the entire business with no extra effort. This ERP Software for Retailers covers your entire business in one place. Delivering a bigger picture of your business, it detects strengths, weaknesses, challenges, and opportunities so you can make better business decisions. Cuts Costs and Maximizes Revenue As soon as you put your entire information on one server, you cut administration and training costs that come from using multiple software solutions. A unified software ensures a transparent and current view of your inventory requirements. Hence, you avoid overstocking and understocking. Moreover, having real-time, enterprise-wide visibility in your sales and customer support optimum price strategies so you could get a bigger share of the customer’s wallet. LS Central is one of the most renowned cloud-based ERP Software for Retailers. Supported by Azure this software ensures the maximum

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Bind Customers to your Retail Business with LS Retail

Retail ERP Software / Trident

Have you ever wondered how some retailers manage to bind customers to their business and some do not? Suitable ERP Software for Retailers and a hint of creativity are the secret ingredients. They optimize its tools and complement them with innovative strategies. However, if you are not creative enough, it is no issue at all. LS Retail ERP alone can provide a robust platform holding a plethora of customer-compelling tools and functionalities. Retail businesses run on low-profit margins, face massive competition, and are in desperate need of ERP Software for Retailers. Those who run disparate systems like separate Customer Management System, billing software, Inventory Management Software, etc. are prone to face more downtimes than those who prefer a unified Retail Management Software like LS Retail Software Solution. Having a disconnected CRM Software for Retail is not very effective during a cutthroat competitive era, where your competition is upgrading their technological approach. Such retailers commonly come across some general issues such as: Overstocking and understocking. Redundancy issues. Imbalanced balance sheet. Inability to cope with a sudden customer preference change. Poor strategies and rigidity. Lack of enough data while creating loyalty programs. LS Retail ERP abolishes most of the factors hindering a successful customer relationship, it uses Power BI (Business Intelligence) to collect data and creates real-time reports which help understand customers better. Create successful loyalty programs, deals, offers, and coupons based on the information given. How does ERP Software for Retailers Help Connecting with Your Customers? ERP, like LS Retail Software Solutions, extracts customer data from every touchpoint, compiles data, and generates insightful and visually appealing customer reports. In addition, you can: Offer secure and contactless payment options. Align replenishment to the actual demand and trends. Allow customers to check real-time product availability. Enable self-service shopping and checkout options. Customized Deals and Offers Having deals and offers customized for your customers helps form a special bond with them. With Power BI you can get reports on just the information you need, through which you can segregate customers into different segments according to their preferences. You can either create individual offers or group-oriented loyalty programs. It usually compels customers to think it over and form an emotional bond with a particular company or a brand. Display Relevant Item Suggestions on E-commerce Platforms This CRM for Ecommerce, using artificial intelligence, looks through the customer’s history and understands their pattern, then it customizes a list of products for your customers Which might grab their interest. Besides increasing cross-selling and upselling, it can make some customers subconsciously feel cared for and drive them to visit your site more often. Self-Check-out Services With more and more dependency on technology, customers are becoming increasingly impatient. No customer likes waiting in long queues with a bunch of items. Offering self-service and self-checkout options busts frustrating queues and clears up the floor space. Customers hop back to stores with more convenience than those who lack it. Easy Product Purchase or Return Either Online or Offline To gain customers’ trust it is mandatory to ensure an easy return policy, either online or offline. A customer will feel confident enough to purchase a product from your shop if they are provided with a convenient return facility. With this ERP Software for Retailers, you can easily provide easy purchase returns either online or offline. Word of Mouth Attracts and Binds New Customers Keeping your customers satisfied helps attract new customers into your business through one of the most effective promotional techniques i.e., word of mouth (WOM). When a customer is happy with your services, he is most likely to refer your store to his friends and family. It does not take too long for new customers to build trust in your brand too. How to Pick the Right Vendor? LS Retail Software Solution is indeed one of the best ERP Software for Retailers. However, it is crucial to choose the right LS Retail ERP Implementation Partner from the pool of LS Retail ERP Vendors. Make sure the vendor you select has a robust track record and enough resources to support you during downtime. Make sure the partner provides 24/7 LS Central Support. Trident Information Systems is a Gold Microsoft Dynamics 365 Implementation partner with 20+ years of experience and a robust track of accomplishments. Our team of experts delivers 24/7 support. Contact us for further information or a demonstration.

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6 benefits of Upgrading Your Retail Business to Secured Cloud

Retail ERP Software / Trident

Cloud-driven industries have boosted growth up to 380% in the past decade. Considering that up to 90% of the world’s data was generated between 2011 and 2012, we need more space for data storage. There is plenty of cloud-based Retail Management Software available in the market however, it is recommended to pick a unified secured commerce solution to save time, money and cut complications with all real time data visibility, security & reliability. There are many challenges that non-cloud retail management systems face. In this blog, we will discuss such challenges and how Cloud-Based ERP for Retailers can combat them. A Comparison Between Non-Cloud and Secured Cloud Services Some retailers prefer the Cloud whereas some prefer a non-cloud approach, let us see which one more growth is friendly. Data Security Data is as important as profit for a business, everything in retail runs on data. Be it inventory data, customer data, balance sheet and so. Such data needs to be preserved specifically otherwise losing them can cause some serious business losses. Non-cloud approaches are prone to such issues. As compared to on-premises storage, cloud data storage is always more effective as it prevents the loss of enormous amounts of data; it is easily accessible and recoverable. Upgrading to the cloud you are promised data security and data protection strategies. Since retail businesses deal with a great deal of confidential data, it is recommended to upgrade to a highly secured data security plan to prevent unauthorized penetration. Inventory Management Non-Cloud businesses face some factual issues in this area since Customers these days are becoming very impatient. They do not care how you manage your inventory. If they do not find what they need right away, they leave your store quickly and find it in another store. You can access supply chain visibility with a cloud-based POS (point of sale) and allows you to actively manage stock anytime anywhere. As Retail Management Software, they can check up on their inventory anytime virtually. Also, they can access the status of their fresh inventory shipments. This way the retailers can ensure the availability of stock all the time. Customer Experience Once the customer finds what they need, waiting in a long check-out queue is certainly not in their mind. A quick and seamless check-out experience can impact your customer count significantly. The secret to any business growth is delighted customers. An ideal unified solution that offers retail CRM (Customer Relationship Manager) software can benefit your business’s customer service. It helps retain and draw more customers, generates deals, offers, discounts, and other loyalty programs. Customers tend to avoid services that do take customer services seriously. Thus, it is a must-have feature every retail business should take care of. Business Insight One of the greatest challenges of all time is maintaining profit inflow in this cutthroat competitive era. You need better business insight to cut unnecessary costs and increase profit margin. Also, you need to make new strategies to retain existing customers and draw new ones. a cloud-based approach enhances profitability as such business solutions are ideal for rapidly growing businesses that go through fluctuations. Cloud ERP for Retail Industry helps to scale your business with the least or no adjustments. Having a unified software solution helps you minimize wastage and cut costs, you do not have to spend extra money on different software’s which you can get under a unified platform. Cost Cutting Many retailers do not realize how their traditional business operating methods are causing them vague expenses, for example sticking excel sheets to manage finances is prone to more harm than good. Not having real-time data can shake you as soon as there is a sudden trend change. This is not likely to happen with cloud-based software solutions. One of the top benefits of upgrading to the cloud is its low-cost implementation. On-premises, systems can eat up a lot of your funds. Kicking off with getting it, implementing hardware, and ongoing management. However, with cloud-based Retail Management Software, you can get all the IT functionalities with no added costs. Plus, you can stay connected with market trend shifts and customer demands accordingly. Business Expansion Most businesses need to wish to expand their businesses and spread their chain to various locations. However, the greatest concern, in this case, is data synchronization which is extremely hard to maintain in a non-cloud-based approach. On the other hand, having Retail Management Software can reap tremendous benefits. Primarily, you can centrally manage your business and data synchronization is a thing from the past. Have real-time data at hand and use it to make necessary modifications, cut unnecessary expenses, create strategies to draw more customers, and much more. Point of Sale Traditional point of sale is an on-premises system that stores data on a local server. Traditionally used printing KOTs and restaurant billing processing. These systems are prone to the risk of data loss, data security breach, great up-front costs, data accessibility issues and need ongoing upgrades. Besides, cloud POS systems help to pull sales reports and transactional details in the blink of an eye. Having your sales, customer data, and inventory within a unified cloud solution, you can manage your business operations more smoothly. Unlike the traditional POS method, you can have an upper hand on effortless business operations maintenance. Why Does Your Retail Business Need Cloud-Based Retail Management Software? Managing, storing, and computing data is an exhaustive job. Therefore, businesses are shifting their approaches from non-cloud-based technology to cloud-based. To beat this nip and tuck competition, retailers need to extend their resources via various stores and more efficient supply chain management. Levels Up Inventory Management Managing, maintaining, and tracking inventory has been one of the most daunting challenges in the retail industry. Real-time data can help you evacuate erroneous information to influence your business. You can trace your stocks, manage your warehouse, integrate the supply chain to the cloud, and get real-time POS updates. Avoid overstocking or understocking and eliminate similar budget-killing

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