Trident Information Systems Pvt Ltd

Ditch Multiple User Experience and Connect Your Business to Boost Productivity and ROI

dynamics 365 business central / Trident Information Systems

Having organized disconnected data demands more attention and resources. It eventually deteriorates your productivity. It is better to opt for a Unified Software Solution like Microsoft Business Central, hence enabling a unified platform and centralized control. Having disconnected systems is most likely to disbalance your budget. Lack of needed data at the right time fosters profit compromises, poor strategies, and even loss of customers. In multiple User Experience/ User Interfaces, the employees are bound to learn different security and administration models. Needs a larger IT budget and having employees manage names and passwords. Disconnected systems foster redundancy issues, errors, wasted time, missed steps, and so on. Communication complexities due to relying on emails to share data and versioning issues with shared documents. Does not support mobility. Possesses hidden costs of staff training and onboarding to different UX/UI systems. May provide poor business insights leading to poor strategies. Microsoft Business Central is one of the most renowned and reliable Unified Business Management Platforms across the globe. It connects your business and enables a sole source of truth. It is cost-effective as Microsoft Business Central Licensing is very flexible and convenient. You do not have to pay a huge upfront cost, instead, you can pay per user on a monthly subscription. It is easy to use, and you do not even have to spend a fortune on staff training. Instead, it is free of cost. Why Microsoft Business Central? Business Central Implementation enables a plethora of benefits that help boost your productivity and Return on Investment (ROI). Moreover, with Microsoft Dynamics Business Central, you no longer have to worry about software upgrades as your D365 Implementation Partner is responsible for major as well as minor upgrades. Helps Cutting Costs One of the greatest benefits of a unified ERP (Enterprise Resource Planning) software is its increased ROI. With Business Centrally, you never have to worry about spending too much on maintenance and upgrades, as everything is already taken care of by your service provider. Leaving no space for latent costs on staff training. Additionally, it follows a flexible Microsoft Business Central Licensing approach where you can pay per user on monthly subscriptions. Automatic Upgrades and Maintenance Unlike traditional methods, where upgrades disturb your business functioning and become more of a headache, Microsoft itself enables major as well as minor Business Central Upgrade. Minor upgrades happen frequently without disturbing your business’s ecosystem whereas major upgrades are done twice a year, for which you are pre-notified. Easier Staff Management The user can see its employees and roles assigned to them also, Microsoft Business Central eliminates guesswork and allows your employees to access relevant data using a simple interface. It also reduces the training period while preventing unnecessary HR requirements. Delivers Insightful Reports Microsoft uses Power BI (Business Intelligence), which extracts data from different touchpoints, filters it, and turns it into visually appealing insightful reports. These deep-rooted reports allow to form better decisions to increase sales and maximize profit. Moreover, you also get insights into what is going on within your business and what your KPIs (Key Performance Indicators) are. You will be notified about the areas that demand your immediate attention, hence improving your productivity. 24/7 Support Despite being invincible, Microsoft Business Central may too face downtime, just like any other software. However, the user can immediately contact Business Central Support and get the issue resolved. The support is available 24/7 by your Microsoft Dynamics 365 Implementation Partner. Optimized Supply Chain The supply chain is massive and one of the most complex aspects to manage overall. Dynamics 365 Business Central Features allow a single platform designed to manage such complex aspects. From raw material sourcing to warehousing to product delivery, it manages everything gracefully with real-time inventory tracking and updates. Enables Remote Access and Scales with Your Business Being a cloud-based software solution, you can access it from any device, anytime and anywhere. Supporting remote work is especially useful during this pandemic era where uncountable lockdowns have already been imposed. It ensures your productivity stays intact no matter what the outside situation is. Microsoft Business Central is a leading ERP throughout the globe for a reason. Its flexible features help boost profit and productivity simultaneously. Being scalable software, it adjusts itself as your business grows. However, make sure you choose the right D365 Implementation Partner with a robust track record like Trident Information Systems, a Gold Implementation Partner. If you are looking for Microsoft Business Central Support or Business Central Implementation, contact us.

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What Makes Trident the Most Recommended Business Central Partner?

Business Central Implementation / Trident

If you are looking for an ideal Business Central Partner, Trident has your back. We are one of the top IBM, ACL, Microsoft Dynamics partners in India, Pacific Asia, and the Middle East. Reinforced with experience of over 20 years and 150+ Functional and technical trained resources in multiple industries. We bring industry and domain excellence complementing extensive implementation experience in enterprise business solution environments. We fluently perform end-to-end ERP (Enterprise Resource Planning) and CRM (Customer Relationship Manager) implementations and optimize retail and Business Intelligence Applications to retain customers and draw repeated business. Apart From this, our multi-layer expertise and achievements include: Being Microsoft Gold Certified Partners since 2004 Having robust domain expertise in Retail, E-Commerce Logistics, and Manufacturing. Claiming Microsoft Gold Partner Proficiency for Business Central (NAV), D365 (AX), Power BI (Business Intelligence), Azure, O365, etc. Owning LS Retail/ LS Central Gold Partner proficiency, LS One Partner. IBM premium partners for 1.5 decades. Managing more than 250 client engagements throughout India, the middle east, Southeast Asia, and Africa. Why Would you Pick Trident Over Others? Trident Information System is the leading Microsoft Business Central Implementation Partner and has served multiple businesses so far exceeding Indian borders. With an immense clientele, from Non-Profit Organizations to businesses such as Retail, Logistics, Hospitality, Real Estate, Contracting, manufacturing, etc. We have been armed with technically trained resources for the past two decades. We have established the following milestones so far: Running Stable Track Record One of the biggest concerns when choosing a suitable Business Central Partner is their record of accomplishment. How they have served their previous clients and how productive they have been proven for them so far. You can count on our track record since we are one of the oldest implementation partners, reinforced with an experience of 22+ years. One of the most reputed businesses is our current clients. Multiple Industrial Expertise and Skills While picking a partner, check whether they have the relevant skills and knowledge in your industry or not. Trident being a Microsoft Dynamics Business Central Partner in India and beyond, keep your industry in mind, study your business thoroughly and implement a suitable solution. We are even custom-made solutions as per your business requirements. We try our best to provide solutions that comply with your current methodologies so you can avoid inconveniences as much as possible. 150+ Technically Trained Resources Trident owns 150+ trained resources, who deal with various businesses of varied sizes and Industries. Even if your business exceeds India, we will still serve you as we have our bases within and beyond Indian borders. We are Business Central Partner in India, Microsoft ERP partners in South Africa, and Microsoft ERP partner in UAE, accompanied with a massive technical resource base. Therefore, you can count on our implementation services and trust we can boost your productivity. We guarantee complete support. If required, our senior personnel personally look into the matter and cooperate accordingly. Our resources take over the implementation and training process until and after you go live. Earned Several Awards Recognized and awarded by Microsoft itself with several gold and silver competencies, we have earned recognition among various industries. These awards are a benchmark for prospective customers to identify the level of quality and reliability of services a partner provides. Due to Microsoft’s strictness about quality implementation, partners are bound to provide the best services as per their capabilities. These awards highlight each one’s abilities and the value they offer to their clients. Consistent Technical Evolution Trident Information System focuses on added information to get the spotlight on the implementation process. We are constantly studying and modifying our current practices to offer the latest ERP implementation to the clients. We keep track of the current customer demands and make necessary amendments to the software/ implementation process., sometimes even cannot recognize their weak points, this is where Trident comes into play. We thoroughly study our client’s business and identify their needs and we customize our solution accordingly. To beat cut competition and thrive in the market, you need the right Microsoft Business Partner, Trident Information System has been in the field for over the past two decades, serving many industries of distinctive sizes. There is a good reason we are standing still and scaling our services as time grows. For further inquiry or a demonstration, contact us.

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How does LS Central Help with Store Stock Redistribution?

Retail ERP Software / Trident

Retailers these days are struggling with stock redistribution. Lack of real-time data and appropriate technology, followed by a dynamic market environment leads to such issues. Inability to forecast demands and Retailers using outdated technology have a hard time balancing stock, Reorder Point/ Max inventory, and so on. Hence, they require a solution like LS Retail Software Solution: one of the Best Inventory Management Software. Store Stock Redistribution is a part of the LS Replenishment suite and is completely integrated with LS Central as a key component. It ensures that the correct items are present at the right place at the right time. LS Central can successfully process all this by calculating and offering transfer orders and purchase orders for stores and warehouses. Purchase Replenishment Journals and Stock Replenishment Journals support processing for constantly occurring products that are purchased or delivered either straight to a warehouse or the stores. Generally, demands are either fulfilled with the transfer orders from the warehouse or through the purchase orders for deliveries straight from the vendors to the stores. This suite also introduces Redistribution Replenishment Journals, which support store replenishment from other stores or warehouses. This can be very useful for items that are purchased once, or products that are at the end of their lifecycle. This stock exists in the store and needs to be sold out at minimal discounts. In these examples, the stock is scattered across stores. Some stores might have more products than others, and some might have more demand for stocks than others. This journal calculates and proposes item transfers to states with demand and less stock while eliminating out-of-stock situations. Having healthy stock redistribution technology can deliver tremendous benefits to a business. Since every decision involves the resources in the shape of cost and time, retailers need to analyze requirements and benefits before making these shifts. Optimum store stock replenishment can offer benefits like: Improved inventory health Increased inventory turns Improved stock cover and reduced stock-outs at SKU (Stock Keeping Units) level Increased full-price sell-through Reduced brokenness Improved omnichannel distribution. The Store Stock Redistribution calculates the number of items needed in a store to fulfil demands, followed by the number of items to be transferred from other stores or warehouses. The core process is performed in three major steps: The system calculates the demands and excessive stock within the warehouse or the store. The user then goes through the calculation while narrowing down the items that are to be considered ahead. The system then calculates the overall trips (transfer between stores) to fulfil the demands in the stores. Store Stock Distribution delivers the following calculations in order to calculate the supply and demand in the store. Sales Demands: In this calculation type, the sales demand is calculated until the end of the season, lifecycle, or the end of the calculation horizon for the items throughout the stores and warehouses. In accordance with current stock and expected sales demands, followed by a buffer value, the system classifies locations into locations with demand and supply. Stock Balancing: This calculation type includes calculating the average stock for all the items throughout all stores. According to current stock and average stock value, the system balances stocks between stock and thus classifies locations in locations with demands and supply. Reorder Point/ Max Inventory: In this calculation type, the current stock for the items is calculated in stores and warehouses. In accordance with the Max. and Reorder Point, the system will classify locations into locations with supply and demand. Manual Redistributions: This type of calculation is like the Sales Demand calculation; the sales demand is calculated until the end of the season, lifecycle, or the end of the calculation horizon for the items throughout the stores and warehouses. In addition, the system also calculates the current variant availability to spot broken units. This calculation does not endorse the classification of locations in locations with demand and supply. Nevertheless, it lets the user determine how the variants shall be redistributed across stores manually. Ls Retail Software Solutions are one of the Best Inventory Management Software solutions. LS Central delivers an LS Replenishment suite that delivers Store Stock Replenishment. If you are looking to implement LS Central for accurate stock replenishment, contact Trident Information Systems. We are a Gold LS Retail and Microsoft D365 implementation partner.

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How to Select the Right Implementation Partner for ERP/CRM of Your Business?

Microsoft Dynamics Partner / Trident

You must be very careful while looking for an ERP Implementation Partner for your business, as everyone poses as the best. It can become a long and tedious project since there are hundreds of partners out there. Choosing the wrong implementation partner can cause ERP implementation to fail. Look for a partner with extensive knowledge and a stellar reputation in the market. Also, they must have relevant experience with companies of your kind. How to Choose an Implementation Partner? Before choosing an implementation partner, there are a few things you need to take care of. Since this is expected to be a long-lasting business relation, thorough research is necessary. Follow the steps given below before considering a partner. Identify Suitable Software The first step is to identify the software that your business needs and address your industry well. Analyze your business requirements and decide what software would suit you best. Spot your business’s weak points and keep a list ready for the software offering solutions for the same. It is recommended to pick a unified solution such as Microsoft. There are many MS Implementation Partners, but we suggest picking someone with one of the oldest bases such as Trident Information Systems. Define the selection Criteria With system stakeholders, you may want to define the selection criteria. Ask yourself questions like: If geographical proximity is important If you need to customize development abilities What is the support turnaround you are looking for? What are the other capabilities your service provider can offer? What is the financial viability of your service provider? Finally, identify which one of these requirements is a must-have or nice-to-have. Discuss with Your IT Team Sit with your IT head and discuss the best viable option you could have for your business, according to the budget. Your IT team can best elaborate on the issues they face with the current technology and the most appropriate options you could pick from. Make sure your team can create an effective and open communication channel with the service provider as it is most likely to be a long-lasting relationship. Be Open and Receptive While Taking Demos Many employees resent changes; your team might react the same. However, while you take the demo, be open about the process. Even if it seems a bit different than how you operate. It might completely shock you how you can make things even better and easier. Additionally, if it has already been included in the software you may save customization, maintenance, and support costs. Identify Your ERP Project Costs Once you are satisfied with the demo, the next step is to identify your ERP Project costs. There are many stories about how ERP implementation costs go out of hand and set a bill up to threefold of the original costs. Unfortunately, these scenarios happen in real life but don’t have to be. You can ask for a phased approach. You can break down the costs over a longer period and make it easier for your staff as well. Ask How Their Customer Support Looks like Once you go live with an implementation partner, you want to know what their customer support looks like. Their primary role is to help you achieve your goals, if you encounter issues, do they have a help desk for you? Or can they provide additional training for your team if required? Apart from this you would want to give regular reviews of your business needs, right, what about that? Importance Of a Good CRM/ ERP Implementation Partner It is important to have a good implementation partner since ERP/ CRM Implementation Services play a huge role in how your business is going to operate in the next five years. The following are the reasons why you need a good implementation partner for your business. Increases Resources Once you associate with an ERP Implementation Partner your business gets progressively robotized and executes a better synchronization among multiple business divisions. Data can steam smoother throughout the organization. And the best part is it eliminated postponements of data and miscommunication. Creates Better Strategies You can understand your clients better with real-time data and analysis. Understand your clients in-depth and identify their purchasing habits. With this data, you can make better strategies to retain current customers and lure new ones to the business. Saves Time Once you join hands with the technology partner, you tap into the abundant expertise services. It is more time-consuming to switch your in-house experts to a new CRM/ ERP tool. You no longer have to pull your people off their current projects. Instead, it is time to train on your new completely implemented system. Greater ROI When you outsource CRM/ERP implementation you are bound to get a higher ROI, training a partner cut you the time on getting your system up and running your team. Instead, now your team gets enough time to carry out the tasks they are best at in the meantime. This ends up boosting your business productivity and profit. Automatic updates You no longer have to worry about the upgrades, your Implementation partner is now responsible for it. You will never fall back since you will always be on the latest technological version. Optimize the latest ERP and CRM tools to boost business productivity. Why Trident? Being Microsoft ERP Implementation Partner and AX Implementation Partner, we offer strategic business and technology services, such as integration, implementation, migration, support to D365(AX), Business Central (NAV), LS Retail (LS Central), IoT, Mobility & Visual Quality Inspection. Armed with 150+ certified technical resources and experience of over two decades, we have set solid ground services for retail, hospitality, eCommerce, logistics, manufacturing, oil, and energy, duty-free, and education industries. We have won several awards and are recognized as Microsoft and LS retail Gold partners. For further inquiries or a demo contact us.

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6 Ways How LS Central for Hospitality is Revolutionizing the Restaurant Experience

Restaurant Management ERP / Trident

Thinking of switching to LS Central? Do not delay! Get a reliable LS Central Partner in India and get started with the Best Restaurant Management ERP. Let us explain how it can revolutionize the restaurant experience. LS Central is a unified software solution for cafes, restaurants, and other foodservice businesses with a bigger perspective in real-time. LS Central is an extension to Microsoft Business Central, letting you process POS (point of sale), financials, supply chain management, operations, online channels, inventory, and customer loyalty within the same platform. However, many businesses tend to rely on using multiple software but, they can end up causing complexities instead, such as: Issues with integration and implementation. Large restaurants have many vendors making management tough. Establishing coordination with the software service providers. Getting support and services of the software. As the restaurant business expands or acquires new buildings the service provider might not upgrade its services for scaling. Difficulty with providing on-premise and cloud solutions together. You can replace all the multiple software solutions you are using now with a centralized solution. Get ready for more effective business operations and minimum waste. You can get a spot-on view of your business and make more sensible decisions with LS Central. LS Central as a Revolutionary Measure LS Central can do tremendous benefits to your business. With this centralized solution, you can manage the kitchen centrally, handle tables and optimize mobile POS. LS Central integrates your headquarters and restaurant operations with ERP. Better Table Management Use LS Central’s intuitive visuals and graphics display on every dining table depicted with different colors table availability, making guest management and tables a straightforward and error-free process. It further addresses the number of guests for registered tables and the staff they are currently serving. It ends up saving time and enhancing the overall dining experience. Transfer orders or parts of orders throughout different tables or different sections of the restaurant quickly and easily. For instance, you can easily book tables from both reception or bars. Hence, allow easy order transfer across the restaurant. Loyalty Programs You can uniquely connect with your customers, identify them, and understand their likings and preferences. This way, it will be easier for you to create personalized services and products based on your earlier preferences. Your business sales swear by it. Additionally, the product’s upselling and cross-selling. Let your customers earn points on purchases throughout your channels. This will allow them to use these points as a part of their transactions or access exclusive deals designed for them. You can launch special meal deals or hold happy hours accordingly. Data Visibility With LS Central you can manage prices, ingredients, menus, the campaign offers, and manage all the data up to date on touchpoints such as websites and apps. Get real-time data on your operations, stock, guests at hand and optimize it on your analytics and insight. Create data-driven strategies to minimize waste and cut costs wherever possible, increase profit as well as customer loyalty. Centralized Control You can oversee and manage your chains from the headquarters, control prices, recipes, menus, and campaigns. also, trace staff performance and communicate with your employees. Analyze current costs and revenues and identify trends and potent opportunities. Access detailed reports and data in real-time and make more logical decisions. Configure your system to each region’s fiscal and region requirements. Minimum Waste Use real-time data to minimize waste and inefficiencies, with LS Central you can price your dishes accurately and extract maximum profit. Smartly order the accurate quantities and distribute them. You can ensure your customers receive exactly what they ordered. Speedup table turns and upsells growth. Optimize floor space with table bookings. You can also plan your meals and rationalize your ingredient ordering. Minimize manual work and scope of errors with automation. One of the best benefits of LS Central is using single software throughout the business. Repeated Business LS Central offers exceptional customer service while ensuring repeated business. You can make contactless payments and orders with a mobile POS or self-ordering device on the table. Your guest can customize their orders like adding or removing something according to their preferences. There will be an accurate display of allergens and ingredient data at the POS and self-ordering devices. Also, you can align menus and pricing to real-time demand. Your customers can order food either online or on their preferred services. Lastly, you can generate loyalty programs for you and your customers. Conclusion LS Central is a tool for revolutionary measures for a business. Trident Information Systems is a LS Central Partner in India, and have been serving many successful businesses so far. Being armed with 150+ technical resources, they have won multiple awards. For further queries or a demo contact us.

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Migrate GP to Dynamics Business Central

Trident Information Systems

Migrate GP to Dynamics Business CentralAre you looking forward to GP to BC Upgrade? That is a wonderful thing! Dynamics Business Central is supported by the cloud allowing you to access high-speed digital transformation in your business. Dynamics GP To Dynamics Business Central Migration – GP to Business Central Upgrade Microsoft Dynamics GP is an amazing financial management solution for SME’s. However, as businesses grow, their needs exceed merely financial services. Unfortunately, Dynamics GP is unable to provide services like ERP (Enterprise Resource Planning) and accounting because of which Microsoft was compelled to introduce a new robust and comprehensive cloud-based software i.e., Dynamics 365 Business Central Why Dynamics 365 BC upgrade? Mainstream support has expired for Microsoft Dynamics GP 2015 version or older. The extended support for Microsoft Dynamics GP 2010 or older versions has expired Why Should You Migrate from Dynamics GP to Business Central? Seamless Customization BC is a more modern, leaner, and transparent platform as compared to Dynamics GP. It allows a visual drag and drop interface, perfectly designed for users with no or low programming skills. They can easily make modifications with no or low coding (depending upon their skills and needs). The best part is, no update will impact your modifications. Therefore, you can stay on the latest version without having to make modifications again and again. This was not the case with Dynamics GP. Users can navigate the system and dig into the details of an individual’s accounts, transactions, reports, and graphs. More Robust Functionalities As compared to Dynamics GP, Business Central is a better and more robust accounting solution specifically designed for small to medium-sized distributors, manufacturers, supply chain, and logistics companies. It has in-built manufacturing and distribution capabilities which can easily be extended to perform complicated functions such as inventory and warehouse management, lot and serial tracking, manufacturing process automation, barcoding, and so on. Hence, business central offers more functionalities and capabilities as compared to Dynamics GP. Excel in BC This is one of the major benefits that Business Central users can access i.e., the ability to edit in Excel. In terms of GP, the mass record modification demands your IT department’s assistance. Whereas in BC, you can export a mass record list to excel, update them, and publish them back to BC all by yourself! In addition, you have to run a utility to fix the master record while rectifying an error in GP, like the wrong customer’s name or ID. While in BC, you can make these changes easily. Microsoft Power Platform Microsoft Power Platform is a multiple application curation on the same platform that makes information more easily accessible to non-technical users while allowing them to integrate them to other Microsoft applications like Office 365, Excel, Azure services, and so on, as well as third-party applications like salesforce. The Power Platform includes: Power BI – Extracts data from Business Central and other business applications in real-time to use it for decision making. Power Apps – Enables non-technical users to engineer robust bespoke apps with low code/ no-code “point and click” functionalities. Power Automate – Generates workflows and automates your business operations. Transparent Pricing The Business Central cost is determined by the number of users each month. Shifting from on-premises systems like GP to a cloud-based software-as-a-service platform like Business Central is a massive and important shift. There will be an upfront greenfield implementation cost for both Business Central and GP. However, as soon as you install Business Central, recurring licensing costs occur monthly, hence letting you add or remove users accordingly. Top Features of Dynamics Business Central Advance Banking 1 to 3 Functional Companies Intercompany transaction setup 1 consolidation Same chart of accounts and dimensions for all companies 4-6 Functional Companies Intercompany transaction setup 2 consolidations Same chart of accounts and dimensions for all companies Core Finance Functionalities Environmental setup for one company (legal entity) Permission and role setup for up to 10 users Dimensions Ledger Account payable Account receivable 1 bank reconciliation 1 bank account Report layout customization for sales invoice and 1 cheque format Migration of data for charts of accounts, customer master, vendor master, open balance Purchasing Purchase order processing (POP) Quotes Orders Returns Out of the Box Report Setup including Quotes, Purchase Orders, Confirmations, and Purchase and Return Order Report Advance Banking EFT/ACH (Accounts Payable Only) 80 Byte File Format eBank Rec Assemblies (Purchase, Sales, and Inventory) Assembly BOMs (Bill of Materials) Assembly Orders Fixed Assets 2 deprecation books 7 asset categories Depreciation methods – straight line and declining Inventory (sales and purchases) Costing methods – FIFO and Average Cycle counting Landed cost 1 location Data setup for items and open balances Multicurrency Multicurrency setup 1 additional bank reconciliation 1 additional bank account Up to 10 currencies Download currency exchange rates Bank of Canada noon rate setup Sales Sales Order Processing Quotes Orders Return Out of the Box Report including the Sales Quotes, Sales Order, and Sales Return Order Report. READY TO UPGRADE YOUR GP TO DYNAMICS BUSINESS CENTRAL WITH TRIDENT Contact us today to schedule a quick chat about your project, or sign up for one of our demos! Request For Demo

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How can Microsoft Business Central Transform Your Business Exponentially?

dynamics 365 business central / Trident

Microsoft Dynamics 365 Implementation can provide a range of functionalities for different business sizes, Microsoft Business Central is one of them. It is a cloud-based ERP (Enterprise Resource Planning) system combined with Customer Relationship Management facilities. Therefore, it allows you to streamline your supply chain while managing customer data side by side under the same platform. All in all, it is a complete all-in-one software solution that streamlines your business under the same umbrella. As a part of D365, it can not only function as a stand-alone system but also integrate with different Microsoft applications such as Office 365, teams, etc. Initially, it was known as Microsoft Dynamics NAV which was an on-premise solution, but now it is called Business Central, a cloud-based, much-updated version that is now better preferred as compared to Navision. More businesses are moving towards NAV to BC Upgrade. Indeed, its better flexibility and exponent potential to support a scaling business is one of the reasons. However, one reason that is getting businesspeople to give up on NAV and adopt BC is the termination of Navision’s Support. While the current Navision versions are still mainstreamed till January 2023, the older versions are already out of support. How Business Central Transforms Your Business? Business Central ensures “n” number of benefits to your business. It is a cloud-based ERP plus CRM (Customer Relationship Manager) system that ensures complete business management functionalities to streamline your organizational operations. We have rounded up some benefits of business central which help you transform your business environment into a more convenient and smoother place. #1 Low-Cost Ownership Small to medium-sized businesses keep tabs on each penny they spend. With Microsoft Business Central you can keep your costs low while leveraging all the benefits of cloud ERP like low infrastructure investment and no upgrade cost. Apart from this, you can get a monthly subscription-based licensing, which means you no longer have to spend a fortune on a fixed upfront cost, you can be as flexible as you want. You also no longer need servers, dedicated IT teams, management resources, or any other cost to implement Business Central. You can use Business Central and get it going right away! #2 Embrace a Single Source of Truth Dynamics Business Central also creates a single source of truth: which means you no longer have to rely on disparate systems but a centralized system that stores your data and constantly updates it in real-time. You and your employees can access data at the same time and make the necessary decisions. The data will be presented in actionable dashboards that are easy to understand. By using integrated data across sales, purchases, accounting, and inventory, you can make better decisions and eventually transform your business. #3 Experience ERP and CRM Under the Same Platform Apart from being ERP software, it also takes care of your Customer Relationship while ensuring a robust and solidified integration with customers. It tracks each interaction and gives insights on cross-sell, upsell, renewal opportunities throughout your sales cycle. It also lets you generate offers and discounts for customers. In terms of customer experience, you can easily address after-sales issues and customer returns, service repairs as well as track repair details while seamlessly responding to their inquiries. #4 Data Security Dynamics Business Central ensures your business enterprise-level security. Being a cloud-based solution, it already has in-built features which make sure your data is backed up and securely stored. Various functionalities such as authentications, authorization, data encryption, and auditing help you secure your business applications. It also makes sure your business is compliant if you are operating your business globally. This software lets users adjust settings to collect and store data according to local laws. #5 Flexible and Scalable One of the major advantages of Microsoft Business Central is its flexibility and capability to scale with your business. Credits to cloud technology, your data is now more easily accessible to you and your employees. It allows you to run your business virtually from anywhere, anytime from the device of your choice. This is especially beneficial in this age where businesses are shifting towards the remote work approach. If you are looking for a Microsoft Dynamics 365 Implementation partner, contact Trident Information Systems. Reinforced with a massive team of experts, we have accomplished a robust track of accomplishments. We are a Gold Microsoft Partner and have won several awards so far. Contact us for further information.

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How LS Central Transforms Retail?

Retail ERP Software / Trident

Thanks to LS Retail Software Solution, various businesses have shifted their approach from choosing multiple software integration over a single commerce platform. Retailers, hospitality businesses, and restaurants in over 140 countries are overjoyed to use this platform and enjoy the benefits that come along. LS Central Software Solution is a retail management software that guarantees retail and hospitality management with its set of tools dedicated to providing visibility, transparency, and a single view of the entire business. However it is essential to find the most suitable Retail ERP Partner. With LS Central Software Solution, businesses are now equipped with technology that not only streamlines business but also reduces IT load and cuts costs significantly. For instance, a large ski resort in Canada used to have 26 distinct software solutions which needed to be updated and managed separately, causing too much load on its IT. They then decided to embrace LS Central, and now they can finally operate as a unified brand, track loyalty, run promotions and see their data. Eventually, the business became even more successful and competitive. Here are some of the ways to keep your business ahead of your competition. Omnichannel Integration With omnichannel integration, you can let your customers shop wherever and whenever they want. LS Central connects to market-leading platforms such as Magento, Shopify, and Dynamic Webs. This integration guarantees two-way communication between the systems. Hence letting your staff and customers get real-time and updated information on each product. Be it product availability, prices, and offers on your online shop, they can always have updated data. Additionally, LS Central tracks every sale you have made on a single platform, so you can even offer click and collect options so they can purchase online and collect it at the store if they want. Contactless Options in Store Customers were demanding contactless services even before the pandemic hit. They were looking for mediums to make things even more convenient without having to contact store staff. By implementing self-service checkouts, you can ensure customers the autonomy they wish for while shopping in person while cutting the queues and saving time. ScanPayGo technologies minimize contacts even more. LS Central combines loyalty with the POS (point of sale) in the single app that can run on your customer’s device. Being a One-stop-shop app, it lets customers shop, save lists, save money, apply coupons, check their loyalty score, and much more. Drive Employees to Deliver Exceptional Services LS Central enables a medium for employees to serve today’s well-informed customers. With mobile POS, your staff can look up the product details- Its availability, alternatives, warehouse details, and even data on special orders. They can easily compare the size, color, and other details on their phone. The key to obtaining loyalty is to build personalized services. At POS, employees can access their store’s loyal customer’s details, previous purchases, and preferences. They can even use LS Central’s AI-based abilities to make relevant recommendations and product suggestions. Innovate and Go Beyond Industry Barriers Customers are attracted to services that stand out in the crowd. Offer services that differ from your customers. You can use this LS Retail Software Solution, to run food service, retail, and hospitality within the same platform. For instance, if you operate a mixed business like a garden center with a cafe, you can manage different segments within the same platform i.e., LS Central. You can easily align customers, offers, sales, food service, and a lot more within the same database. Furthermore, if you decide to expand and offer appointments with a garden designer, you can as well do it with LS Central’s robust LS Activity add-on. Clear Visibility and Data-Informed Decisions You can get a real-time view of your business with LS Central Software Solution. We recognize that data cannot help you make effective decisions. Thus, it offers intelligent functionality to make it easier for you to make relevant decisions. For instance, one of its AI-powered add-ons called LS insight addresses KPIs that need the most attention. It delivers all the information that is more important for your business to grow. Overstocking and understocking are some of the key issues businesses come across. With LS Retail Software Solution, you may get real-time visibility on your stocks and make more accurate, faster, and smarter decisions LS Central is one of the leading unified commerce solution providers out in the market. Trident Information Systems is the best Retail ERP Partner, and is reinforced with 150+ technical professionals. If you are looking for an implementation partner, you can contact us.

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How Can Unified Commerce Be a Game-Changer for Your Business?

Retail ERP Software / Trident

We have witnessed a massive shift in the retail industry in the past few decades. We have seen retail stores evolving and expanding their reach via multiple channels. The only way to survive in this industry is to keep customers happy at all costs. Retailers must provide an omnichannel service to the customers and deliver personalized services across all channels. A unified commerce solution implements advanced technologies like IoT or ML and software solutions such as CRM and POS. However, it is still difficult to make them collaborate. Now, with changing times, businesses are making amends with their business processing. They are now inclining more towards using one platform for sales, systems, and applications while collecting data and extracting essential insights. This process is also known as unified commerce, and it is most likely to become the base for all businesses in the future. What is Unified Commerce? Earlier the commerce industry relied on the individual channels of sales. However, now most of them optimize an omnichannel commerce model. Despite having multiple benefits, this model is insufficient to cover every issue that retailers might encounter. Therefore, there is an emerging demand for unified commerce. Unified commerce is a full-fledged software system that enables retailers to: Monitor each function of their business. View product and customer data via all touchpoints in real-time. Analyze data and turn them into actionable insights. Make data-driven and logical decisions. Proffer a personalized customer experience. In simple words, you can get product data, customer insights, back-office management within the same platform. The Major Aspects of a Unified Commerce Given below are the main pillars of unified commerce: Sales, customer, software, and product. Sales Channel Different customers might prefer different channels to reach out to your product. Some might pick your website, third-party applications, or any other medium depending upon their choice. It makes the retailer even more accountable for providing an equally seamless experience across all the touchpoints. Whether browsing or purchasing products online or in-store, buyers must access the same chances: the view, the feel, promotions, and exceptional deals, and everything else must be the same. This is what we call consistency across all the channels. Customer Interactions The users who interact with your business using different channels via different devices must get a seamless shopping experience even from a different channel from the point they paused. For instance, if a buyer puts a product in the cart on your website, the next time they open the app, the cart items must be visible to them. This way they can continue shopping even after shifting to another channel. When you keep tabs on your customer moves via all the channels, you can create personalized recommendations and make customers happy. As a result, your sales go up. Software Systems This concept even implies the integration of different systems on the same platform, such as ERP, CRM, SCM, CSM, POS, mobile apps, and other systems. Unified commerce ensures these systems are fully integrated and deliver impeccable services. Product Information The data addressing your services or products must be accurate and relevant across all the sales channels. Your customers and employees need to access the identical data of your services and products to avoid misunderstanding. Make sure the data is identical at all levels. How Does It Provide a Seamless Shopping Experience? Unified commerce opens doors to several benefits, and seamless customer interactions are one of them. But how does it do it? Given below are the factors that are responsible for providing seamless customer services: Flexibility: It enables more flexibility for the customer. They can start, continue, finish, and cancel a product using their mobile phones or any other device they prefer. The buying journey has never been more flexible. Interaction Recording: The system tracks every customer’s action; what they purchased, what they canceled, and what product they returned. The system tracks every interaction they have with your brand while allowing you to predict their next decisions. Real-time Updates: Completely integrated channels make it possible for a real-time product or service updates while keeping your staff and customers aware of the availability. Personalized Recommendations: Customer monitoring allows you to tailor recommendations for the customer. How does Unified Commerce Benefit Your Business? Apart from providing a seamless experience to the shoppers, this concept benefits your overall business with: Automation: A centralized platform allows automation of most of the time-consuming manual tasks, which results in increased productivity of employees. Effective Management: Unified commerce prevents almost all business barriers while ensuring 100% transparency of processes at all levels. Your staff is aware of all the updates in real-time hence allowing them to make the right decisions centering on delivery, marketing, inventory, and other business processes. You can also get rid of some general retail issues such as overstocking and understocking. Lower Scope of Errors: Automation ensures accuracy of data drives the lower scope of errors as compared to those of manual management of different solutions. In addition, AI and ML-based predictive analysis help you predict and prevent issues. Boost of Sales: All the above benefits mentioned above sum up to the boost of sales. With delighted customers, efficient management, accurate data, logical decisions, and fewer errors you can boost sales. LS Retail is a unified commerce service provider. It delivers a set of tools ensuring impeccable business operations and incredible customer services. Trident Information Systems is a Gold Partner of LS Retail and Microsoft who has served numerous business ventures so far. For further information contact us.

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Boost Business with Dynamics 365

Microsoft Dynamics CRM / Trident

Do you really need a centralized ERP/ CRM? What difference would it make anyway? If that is something you are also wondering about, we have answers to that. Microsoft Dynamics CRM is one of the greatest centralized ERP/CRM service providers offering numerous in-built features and add-ons. Various entrepreneurs tend to use different software programs designed to manage either of them, or this is where issues emerge. They perceive it as a cost-cutting measure. Nevertheless, they are most likely to fail to achieve it. Integrating multiple software for ERP and CRM sources has more complications than maintaining harmony. It becomes a pain to manage different software integrations on premises. There is no data safety, once the hardware gives up, you may end up losing all data essential to run your business. Additionally, setting up hardware and carrying out regular upgrades are costly and exhausting affairs. There are three signs you need centralized ERP/CRM: Your current system is not helping you scale You are done dealing with disparate systems You are unable to fulfil customer expectations. How Would You Know Dynamics 365 is the One? There is a pool of CRM products out there. So, how would you recognize if Microsoft Dynamics is the one for you? We have compiled the top six reasons to ensure Dynamics CRM Software efficiency. Easy to Deploy Microsoft Dynamics 365 CRM Software avails enough flexibility to deploy in the cloud or the hybrid cloud environment. It is easy to manage deployment in whichever way you want. Since it is a cloud-based technology, it suits best for companies with a BYOD policy. Employees can easily access D365 applications via a web browser, Outlook, or any other mobile app. Enhances Customer Service Dynamics 365 for Customer Service collects massive customer data individually. It analyzes websites that each customer visits, how they interact with brands, their community, and background, and their sentiments behind purchasing a specific product. It also collects data that cannot be measured quantitatively but impacts sales significantly. This data helps customer service representatives to handle each customer precisely on a case-by-case basis. Having this data available in an accessible location, the representatives can deeply connect with the customers. Ease of Microsoft Products Employees can enjoy the ease of working with Microsoft since Dynamics 365 for Operations is compatible with other Microsoft products including the complete Microsoft Office suite. Employees can easily communicate via Outlook or teams, use Power-BI for data analysis, or share PowerPoint for documentation. Customizes with Flexibility Microsoft Dynamics 365 comprises various in-built features and modules to streamline customer service, sales and marketing, field services, and project management. However, if your requirements are a bit different than what has been provided, you may want to use the customizable tool designed to add additional fields and new objects to the system. Your Customization does not finish here, you can still add or remove certain features to meet your budget, goals, and Key Performance Indicators. Reduces Sales Cycle Your team handles a great deal of customer data every single day- whether they are working in the field or the office. It is a complicated and time-consuming process. Dynamics 365 for Sales and Marketing ensures sales cycle reduction with real-time easy data transfer, providing a complete view of each aspect of your sales journey to relevant people. Boosts Productivity Instead of accessing different applications individually like CRM, ERP and Office applications, etc. access data anytime with Dynamics 365. Forget those times when data searching was a tedious project, where different data was stored in different applications. Instead, with Microsoft, you can even avail yourself of real-time data from any device. Get real-time visibility and boost productivity. Microsoft Modules Microsoft’s D365 Modules ensure smooth business operations, continuity, data backup and safety, and automatic updates, resulting in increased efficiency and output. Sales Identify the exact customer to engage, shorten sales cycle within a unified environment, get insights from LinkedIn Sales Navigator, access contextual LinkedIn profiles and insights as a part of lead, account, contact, and opportunity record. Get visibility on the accurate data via Microsoft teams. Cut down routine tasks and get frequent suggestions to create new records such as meetings, contact tasks, and so on. Marketing Engage customers in real-time, understand customers based on their interactions across mobile, email, social media, custom channels, and in-person touchpoints. Use AI recommended unique content and offers to increase engagements. Optimize delivery times, channels, and journey steps so they are unique to the customer. Unify and share customer data more securely. Align teams throughout the company with a real-time single view of customer context over your D365 applications. Service Get visual assistance for modern self-service solutions, resolve issues quickly with AI-powered virtual agents. Get a complete view of your customers, avail your agents of a holistic view of the customer’s profile and their past interactions. Help agents get faster answers with AI-Powered suggestions. Analyze comprehensive support insights with built-in AI. Detect emerging trends and automation opportunities over agents, support topics, engagement channels, and so on. Finance Get real-time and accurate reports on your cash flow. Monitor cash flow, spot current as well as future trends and make more data-driven decisions. Automatically process vendor invoices. Save time and labor costs by submitting invoices automatically. Deploy new subsidiaries and product lines in record time. Adapt to the dynamic regulatory environment fast. Optimize a guided, rules-based chart of accounts and low/ no-cost globalization services. Supply Chain Centrally manage product information across global sites and subsidiaries. Forecast demand and streamline sales via AI, ensuring accurate on-time delivery to customers. Enhance inventory visibility, deliver cross-channel real-time inventory visibility, minimizing overstocking or stock-outs. Manage the shop floor with the current view on production and stock to enhance throughput. Human Resource Seamlessly work with Microsoft Teams to and keep a record of time-off balances while submitting leave requests. Create compliant and creative programs meeting dynamic global regulations. Create compliant and competitive programs meeting changing global standards. Connect with other effective HR solutions including payroll, talent management, LinkedIn, and recruiting to create an HCM ecosystem check-marking all your boxes. Why Trident? Trident has served multiple businesses since 1999. Backed up with an experience of 22+ years and a full-fledged team of experts, we have been ordained with multiple awards for our efforts and efficiency.

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