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Be the Fittest with Modularity in This Chaotic Retail Market

Retail ERP Software / Trident Information Systems

You probably would have realized that stores are closing, and it all started about a decade ago, However, COVID 19 made it even worse. In fact, according to Forbes, ‘we are witnessing a retail apocalypse.’ By the end of the year 2020, more than 15,000 stores closed, which is the highest compared to the year 2019. However, those who were running unified Software for Retail Shop not only survived relatively easily but also were way ahead in the industry. With a faster than expected development in digitalization, customers expect more convenience. Retailers have to find a foolproof solution to keep up with their customer service quality. For instance, ERP Software for Retailers is becoming a more fascinating choice these days. Drawn to its benefits like more profit, ease in daily operations, and happy customers, retailers are more inclined towards the idea of a modular approach. One of the finest examples includes LS Retail. With Power BI Embedded features for accurate demand forecast, AI-driven qualities for easier operation, and Microsoft Azure Cloud security for data theft prevention and data backup, LS Retail has become one of the most renowned Retail Management ERP Software across the globe. A New Beginning for Retailers To give a clearer picture, the pandemic alone can’t be blamed for the closing of brick-and-mortar stores. It all started a few years back when the consumer’s pattern began to shift even faster. They started showing more interest in purchasing items online instead of going to a physical store. Pandemic simply accelerated the process. Does it mean the stores were to end the way we believe today? Probably not. However, one constant thing is that the customers are shifting their preferences and are expected to do the same even in the future. All these things indicate that a new era of retailers is dawning. Software for Retail Shop will be prominent, and ERP Software for eCommerce will prevail. Flexibility for Retail Success with Software for Retail Shop You need a great deal of flexibility to run a successful retail business. You need to adapt to changing consumer needs, spending patterns, and journey whether online or offline. Flexibility in inventory, store locations, and store layouts is also a must. You must also have enough flexibility with the opening and closing hours of your store, as well as the level of self-service you can offer for different consumer groups. Have a Software for Retail Shop to support enough flexibility to your offline or online store. With Retail Software like LS Central, flexibility comes in handy. It can handle your online and offline store altogether. Provides an excellent omnichannel experience to the customer and allows them to place an order from multiple mediums. The POS Software connected to it is more than Retail Billing Software. It can extract customer data from different touch points via Power BI capabilities and turn them into insightful and actionable reports. This Retail ERP Solution is way more flexible than you can imagine. Modularity with Evolution You can get the most out of our store evolution approach which covers in-store flexibility. It is achieved via modularity, and we make sure that your consumers’ journey is optimized and right sized for every environment. To accomplish it, best-of-breed technology is used which scales and upgrades with your business to exude the maximum benefits at the least cost of ownership. With our Software for Retail Shop, you can combine different robust tools to support the needs and wants of todays and tomorrow’s consumers. With exceptionally flexible technology it is possible to extend or even change the components and avoid useless investments. Be the Fittest with Modularity and Survive Do you know what the future holds? Neither do we. However, incorporating flexibility into your in-store can be your key to success. With unified Store Management Software. If you too want to upgrade your store with flexible infrastructure options like self-checkout, in-store ordering through kiosks, self-scanning through mobile and so on, then a modular solution like LS Central will lead your way. In a nutshell, with modularity, you can get your much-needed flexibility, agility, and advanced support that lets you at ease even when there are sudden changes. In this retail evolution, you have to be the fittest to survive, and it is easier with a unified Software for Retail Shop like LS Central. If you are looking for an implementation partner, you can contact Trident Information Systems, which is a Gold Microsoft Dynamics 365 Partner, and Diamond LS Retail Implementation Partner. You can have excellent services via our team of experts 24/7. Contact us for a free demonstration now.

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Minimize Serving Wrong Dishes and Build Customer’s Trust

Restaurant Management ERP / Trident Information Systems

Did you know that the food that gets wasted accounts for a notable sum of your profit? According to Restaurant Hospitality, food waste amounts to a cost of $25 billion per year. Sounds unbelievable, doesn’t it? We don’t realize how much food we waste and that is the problem. Restaurant Management Systems like LS Central Software Solution can help you in this matter. One of the major reasons for wasting food massively is because of the mistakes with orders. For instance, when a restaurant, be it a fine dining, fast-casual, or even cloud kitchen delivers nonveg items like chicken salad to a vegetarian, or dairy-based products like cottage cheese to vegan multiple times, the impact is irreversible. Not at all ideal in a situation where it takes up to five times more to attract a new customer. If you send the wrong dish to a person with allergies, the reaction is going to be a lot worse than just a furious comment over googles reviews. According to a survey by Food Allergies and Anaphylaxis Network, about 34% of food allergy sufferers suffered from a reaction while eating at a restaurant. This is an alarming issue you must think about, apart from hiring experienced employees, what else can you do? Restaurant Management Systems with Power BI Embedded qualities like LS Retail Software Solution can help. If you run a cloud kitchen, a Cloud Kitchen Management Solution is ideal. This blog will further discuss how you can minimize food waste with the help of suitable Restaurant Management Solutions. Communicate Customer Requirements to the Kitchen Various kitchens still use carbon paper to make notes. Some even prefer to make shorthand. Little do they realize how risky this approach is, especially when the server is in a rush. There is a high chance he will end up serving the wrong dishes. Digitalization has leveraged everyone with more comfort and hence, the customer also expects even a greater level of convenience than what they expected a decade ago. The ideal solution is a Restaurant Management Solution which allows sending orders from the front of the house to the kitchen Display System straight. The kitchen staff will be able to view specific customer details. This is especially important when they are preparing meals for people allergic or intolerant to certain ingredients such as nuts, prawns, lactic acid, etc. Display Allergens with Ingredients It was not very long ago when a normal teenager died in the UK after having a baguette that contained sesame seeds but was not mentioned. Results? Loss of human life and $13,5 million in legal costs. Over 250 million people are suffering from some sort of food allergy across the globe. It is in your and your guest’s best interest to display allergens specifically. When you use Restaurant Management Systems such as LS Retail Hospitality Solution, you can easily create menus and recipes centrally and transfer them along with the information like nutrient content, ingredients, and allergen, to all the touchpoints. Therefore, you can have all the updated information on all the dishes on your menu on your POS. Make Sure the Menu Updates are Quick Having unavailable dishes or ingredient substitution is inevitable in a restaurant business but things get bitter when you do not communicate this with your customers. In the old times, you would rather scribble out the dish from your printed menu, or tell your customers that the dish they are ordering is not available (even worse). However, now you have the technology for your advancement. Restaurant Management Systems like LS Retail ERP segregate digital touchpoints such as digital menus, ordering kiosks, or online ordering services so you could keep your menu up-to-date centrally. So, if you decide to replace scallops with prawns in one of your recipes, or change your non-veg special from slow-cooked lamb to chicken peri, you only have to make changes just once and the system will update these details itself automatically. Serve Meals at the Right Time in the Right Order With a paper-based ordering system, there are high chances of errors, especially when the texts are written too small or misread. However, Restaurant Management Systems having their POS and kitchen screens connected in real-time can minimize these risks to a notable extent. You can ensure that the kitchen received the correct order to prepare the dish in the right order and at the expected time. All the fryer dishes will be sent to the fryer section of the kitchen so fried and non-fried dishes do not get scrambled. Inform About Delays Delays are kind of unavoidable in a restaurant but informing them about them on time differentiates a frustrated customer from an understanding one. With unified Restaurant Management Systems like LS Central, the kitchen and the POS server connect in real-time with two-way communication. Therefore, the server transfers orders to the kitchen, and they can also track if the order is prepared or still in the queue. As soon as the chef finishes a dish, the server can see it and take it to the table. LS Retail is one of the most renowned Restaurant Management Systems globally. Streamline your restaurant and organize meals perfectly. Retain existing customers with outstanding customer services and give your profit a boost. If you are looking for an implementation partner, you may Contact Trident Information Systems. We are a Gold Microsoft Dynamics 365 Implementation Partner and Diamond LS Retail Implementation Partner.

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How to Overcome Apparel Manufacturing Challenges

Apparel Manufacturing Software / Trident

The apparel industry is one of the most challenging industries of all time. It demands innovation, creativity, and experiments every now and then. Fashion changes every season, maybe even quicker than them. Apparel manufacturers need to adopt extensive technology to support and coordinate their customers’ dynamic changes. Manufacturers usually rely on collections of different Garment Software systems. This is where the risk lies; relying on disparate systems fosters a high risk of data loss. In the apparel industry, your production massively depends upon the market data and exactly what customers demand these days. An in-fashion thing is most likely to make you a lot more profit than an out-of-fashion item. Modern customers get bored easily, making it harder to satisfy them. ERP Software for Garment Manufacturing Company which supports robust AI-driven tools, Business Intelligence tools, finance management, vendor management, and more. The apparel and textile manufacturing industry become even more challenging, especially when it comes to the production part where things start getting more complex. Furthermore, an expanding global supply chain makes it difficult to maintain product control. There are certain challenges commonly faced by the garment industry. Challenges in Apparel Manufacturing Industry A legacy solution with different workarounds cannot offer a unified end-to-end solution to cope with modern challenges in the apparel and textile manufacturing industry. It eventually leads to effort duplication, slower response, and unnecessary workload. There are some common challenges that the apparel industry typically comes across such as: Raw Material Sourcing Issues When it comes to raw materials, the apparel industry has to face a lot of problems. Manufacturers rely heavily on the supply for the required color, texture, and type of fabric sourcing. Sometimes lack of fabric knowledge and lack of stock availability hand out raw material issues. Vendors often supply poor quality or wrong products causing supply chain and production disruptions. Issues with Inventory Management It is important to track your inventory, preferably live, as it defines how much stock is needed and how much goes to waste. Inefficient inventory management adds costs and waste. Many manufacturers, however, despite knowing this, prefer outdated inventory management methods such as Excel. They usually write down the details on a piece of paper and use manual methods to track the items. Production Delays Production delays are very common in apparel manufacturing and can occur due to many factors such as human errors, slow production, wrong raw material, lack of transparency, using outdated technology, disparate Garment Software systems, and so on. Order Processing Difficulties The apparel order passes through a lengthy step-by-step process. From the beginning to the end, the product demands quality approval. There are various challenges garment manufacturers go through while order processing. Half-baked products lying in the warehouse shift to the following jobber. Sometimes, improper follow-ups with jobbers cause production delays. Garment Defects Garment defects are also one of the most common issues an apparel manufacturer comes across. After completing a product, certain defects may reside such as loose buttons, holes, discoloration, stains, inappropriate trimming, loose threads, poor ironing, and so on. Since these challenges are going to follow the manufacturers for years to come, the only solution is to embrace Digitalization in your business. A Garment Software like Dynamics 365 which is an Apparel ERP System. It ideally provides end-to-end control and visibility on textile and apparel manufacturing and drives greater profitability. How Microsoft Dynamics 365 Garment Software Can Combat Apparel Manufacturing Challenges? A unified Garment Software such as Microsoft Dynamics 365 is reinforced with AI, Power BI, finance management, real-life inventory tracking, and a lot more. Given below are the top five reasons how a Dynamics 365 Garment Design Software can combat apparel manufacturing challenges: Multi-dimensional Item Management Microsoft Dynamics needs no customization when it comes to color, size, style, etc. It may sound simple but if you have ever tried to appropriate this concept into the usual “part number” item method in a typical Garment ERP solution, you would know it is not that easy. The system comes with item numbers and four dimensions. It supports various size scales, and configuration dimensions such as packaging followed by the standard size and color requirements. This concept stretched to other types of items such as roll goods, raw material, findings, and cut parts. Unified Solution to Manage Global Business Since the boom of globalization, most textile businesses have stretched their reach to multiple countries, and the number is increasing with time. Therefore, making it harder for manufacturers to maintain a smooth supply chain and manage costs. One of the biggest advantages of Microsoft Dynamics 365 is that it can manage global business processes solely. It includes managing different currencies, time zones, multiple banking and reporting standard compliance, and languages. Multiple Channel Management Be it retailers, wholesalers, or eCommerce, manufacturers use different platforms to sell their products. This increases channel complexities and hence drives wholesalers to an agile supply chain methodology. D365 Garment ERP integrates multiple channels straight into your ERP. It adds wholesale, e-commerce, and retail consecutively into the Garment Management Software. In addition to it, sharing customer data, inventory details, and supply chain visibility. Supply Chain Visibility Apparel and textiles are global and demand multiple levels of manufacturing. It challenges the capabilities of the most agile Supply Chain ERP Systems. In this case, Microsoft Dynamics 365 steals the light. It has a straightforward multi-site model that handles different vendors, lead time variations, different raw material suppliers, and so on. It forecasts customer demands using Business Intelligence tools such as Power BI that gives a competitive edge and keeps up with customer demands beforehand. Data Security and Data Loss Prevention Those worried about data loss can take a sigh of relief because Microsoft ensures ultimate security from hacking, data theft, malware attack, and virus invasion. It also backs up your data to the Microsoft Azure Cloud. The users can either back up their data manually or let Microsoft automatically back it up for them. To cope with the complexities of the apparel manufacturing industry, you need to introduce modern Garment Software that supports multiple layers of production. Microsoft Dynamics 365 is one of the most popular, agile, and affordable Garment Manufacturing ERP Software. It eases business forecasting with Power BI and provides Azure

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Engage More Customers on your eCommerce platform

Retail ERP Software / Trident

An eCommerce store is a digital retail store, and according to certain studies, it will claim around 17% of the industry by the end of 2022. This spontaneous growth, however, it has given rise to e-commerce challenges. An ERP Software for eCommerce can help aid challenges such as: Inability to systematically capture data and apply it innovatively. Difficulty in fulfilling the ever-evolving customer demands. Tough time integrating the current system with modern technology Limited personalization options are left for the customer. Cut-throat competition makes it hard to attract more customers. Data security and malware threats are of key concern. Lack of data backup can bring you to square one. An eCommerce platform is way more convenient than a brick-and-mortar store. Customers can see the product availability and personalized recommendations. This Retail Cloud ERP Software integrated all the channels and centralized the control. How ERP Software for eCommerce Helps Attracting More Customers to your eCommerce Platform? Attracting customers to an eCommerce platform is not as easy as it sounds. Both Old and new eCommerce are aware that bringing traffic to an online store needs more effort than just creating and advertising it. ERP Software for eCommerce coupled with certain strategies can help you achieve your desired traffic. Omnichannel Strategies Omnichannel retailing allows a seamless shopping experience throughout all channels. It boosts eCommerce sales with its capacity to sell on multiple platforms with your eCommerce products and inventories. Customized Recommendations This CRM for eCommerce uses Power BI (Business Intelligence). It extracts customer details from all the touchpoints. Later turns them into insightful and actionable reports. This data helps generate customized recommendations. It helps generate a personalized list of items the customer might be interested in purchasing. Eventually, boosting customer engagement, cross-selling, and upselling. Deals and Offers By tracking customer details with insightful reports generated by D365 for Retail, eCommerce retailers can segregate according to their searches and recommend suitable deals and offers on certain products. Otherwise, they can also create individual offers for their customers. VIP customers can get exclusive discounts. Easy Return or Exchange Policy To maintain customer engagement on your eCommerce website, the key aspect is building trust. If your customers are not confident enough before buying your product, you are losing prospects. Assure your customers they can return or exchange a product if they are not satisfied with the delivery. This option secures their interest, and they feel more confident purchasing from you, knowing they will not lose their money. Live Chat Support Allowing a live chat option to your customers when your customer support for a quick resolution can make an enormous difference in your customer base. Losing track of product data can worry them. It can even drive them to shift to your competition. This ERP Software for eCommerce enables a live chat option where customers can connect with one of your representatives and resolve their queries. Having someone to talk to inform them regarding their order makes them feel secure. Product Tracking Let your customers track their products. Inform them when it is dispatched, where it is right now, and approximately when it will reach their doorsteps. Empower them to access their product’s current location. Missing this very feature can cause a massive decline in your eCommerce platform customer base. How does LS Central for Retail Support your eCommerce? LS Central for Retail is a solution for retailers enabling the same software solution you currently use to manage the rest of your retail business. You can optimize omnichannel and simplify your business. Additionally, you also empower your customers to choose when, where, and how they want to shop. Data Maintenance in a Centralized Source This is a centralized commerce approach, where all your business data: from prices to inventory availability, is maintained in a sole source, the ERP Software for eCommerce. You can extract real-time updated data from all the touchpoints without having to click anywhere else; the system takes charge. Without any extra effort, you can show consistent and updated data on your website. A Pre-set Integration of Your eCommerce Site LS Central has partnered with some of the best-known global eCommerce platform providers. It offers a unique integration between LS Central, Avensia storefront, Magento, and Dynamics web. The ERP Software for eCommerce does the demanding work for you so you could focus on other activities adding to your business upliftment. Consistent Shopping Experience Throughout all the Channels With D365 for Retail, you can empower your customers to decide when, where, and how they want to receive their order. With ERP Software for eCommerce, you have all your channels synchronized; you can centrally manage them. Trident Information Systems is a Gold LS Retail and Microsoft Dynamics 365 Partner. We have been serving different industries for more than two decades. If you need an LS Retail or Microsoft Dynamics 365 implementation, contact us.

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Why Has Automation Become Necessary in Restaurants?

Restaurant Management ERP / Trident

Gone are the days when manual work was preferred over automation due to various reasons in restaurants like low competition, manageable customer demands, financial constraints, lack of digital innovation in the market, and so on. These days, however, technology is upgrading and so are the approaches. Business owners who would earlier work on disparate systems now may prefer to use a unified Hospitality Management Solution. No industry has escaped COVID impacts, and hospitality is no different. Restaurants are now shifting their management approach from manual and disparate tools to unified centralized Software Solutions for Hospitality. Research has revealed that COVID forced existing technology to evolve even faster than was expected. Customers enjoyed the upgraded comfort and wish to continue it. Convenience is the key factor that compels customers into your business. From easy billing to fast delivery, to attractive meal deals, customers compulsively follow the path which offers more convenience. According to studies, it was found that about 60% of consumers are ready to spend a little more on good services. Cloud Kitchens caught pace due to automation. Requiring low to no staff, and offering easily prepared dishes, boomed when restaurants were shut. Automation helped businesses to survive through the toughest times so far and protected them from the verge of shutting down completely. Those who have implemented Hospitality Management solution like LS Retail Hospitality Solution not only survived but also went ahead of the competition effortlessly. They had a competitive edge because of robustly embedded tools such as AI (Artificial Intelligence) and Power BI (Business Intelligence). These tools immensely helped them cope with uncertainties and forthcoming challenges. On one hand, where most restaurants were fighting hard for their survival, those who adopted a unified Hospitality ERP Solution, were adapting and managing throughout the period. With multiple integrated tools and services on a single platform, restaurants have witnessed a whopping growth in the past few decades. Why is Hospitality Management Solution So Critical? Hospitality Management Solution like Microsoft Dynamics 365 for Restaurants has so far helped businesses survive through all ups and downs and continue to be a fanatical support. The COVID outbreak affected the common seating practice in the restaurants and demanded a no-contact approach. Having the pandemic still lurking around, businesses are yet feared of its impacts. Hence, making automation the only solution to grow. Assists in Keeping Up with the No-contact Trend Migrating to city areas and their work culture is the main reason behind the large supply demand this industry witnesses. Currently, the market demands no-contact services as they are still feared of calling in sick (extremely sick). Hence, restaurants prefer Hospitality Management Software to keep up with this trend. LS Retail compliments a Mobile App for Hospitality Operations which reinforced your restaurant staff to resolve their query using their hand-held devices with minimum effort. They can use their mobile phones as a POS Software Solution and do everything a https://tridentinfo.com/ls-nav/ does. Taking orders and bills from the same devices fosters ease, empowerment, and staff potential. Data Collection and Data Management Data collection and accurate report building get easy with the right tools. Tools driven by Power BI in a Hospitality Management Solution are the easiest when it comes to data collection. It extracts data from different touchpoints and turns them into actionable reports. These reports target your requirements and assist decision-makers in making more logical decisions. LS Retail Software Solution is embedded with Power BI and Azure-driven tools. When it comes to data management Microsoft Cloud Azure is excellent. It offers either a fully managed relational, in-memory database, or NoSQL while spanning proprietary and open-source engines to suit the modern app developers. Consistent and Error-free Services Humans have different capacities and may not even feel well enough to work to their full potential. Moreover, the workforce is more likely to make constant errors, machines, however, are usually consistent and error-free. Automating your manual tasks will not only cut out the probability of errors but will also help your staff feel more empowered, eased, and motivated to give their best. Transferring responsibilities to machines gives enough time to your waiters to greet your customers and pay maximum attention to them. Hence increasing the customer service quality. In addition to it, a fully integrated Hospitality Management Solution saves floor space as the waiters do not have to travel to the kitchen to tell the customer orders. Instead, the information will automatically transfer to the right KDS (Kitchen Display System) using a POS Solution. Better Understanding of Consumer As cutting down physical interactions with customers was a priority for businesses in the pandemic inception, credit to digitalization some restaurants managed to get customer insights. Automation with the right tools made it possible to use this widely available data and use it for more effective strategy formation. Collecting data also means that the restaurants can provide personalized services to customers without having to directly interact with them. Loyalty Programs Having customer insight and understanding their behavior facilitates compelling loyalty programs. Using Business Intelligence tools to track customer data and create insightful reports. Based on these reports, a restaurant can segregate customers based on their choices, likings, spending patterns, and factors affecting their spending. Further, they can create exclusive deals for groups and individuals. In addition, it becomes a lot easier to decide on offering the right meal plan in the right location and chain. Using LS Retail CRM for Hospitality, one can maintain healthy relations with their customers and connect with them on an emotional level. These days, automation has become so crucial it saves a restaurant from drowning. Having Hospitality Management Solution like LS Retail provides ERP and CRM on the same platform hence making operations even easier. With integrated solutions, you no longer have to rely on disparate systems. Automation not only prevents errors but also boosts your staff’s potential. It makes your staff feel more confident and empowered. Passing monotonous responsibilities to automation leaves enough time for your staff to treat customers more warmly and fulfil

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How Can Retailers Balance Pricing Amid Ukraine-Russia War?

Retail ERP Software / Trident

Global supply chain strains and increasing inflation remain one of the top concerns of global retailers as they navigate the after-holiday sales season. However, Russia’s invasion of Ukraine has made its way to the list. The only way out is to allow digitalization into your business such as LS Retail ERP. Various retailers have suspended operations in Russia, either due to corporate condemnation of the war or because of the impact of sanctions against logistics. Some ventures like Victoria’s Secret, are signing about the uncertainty this war creates. It can put pressure on the business in the first quarter and probably beyond. An analyst with Gordon Haskett, Chuck Grom said, its duration is the major concern of the crisis. “You have to think the longer it goes the more problematic it gets.” In an interview with economic times, PTI, Chakraborty says, high-frequency information states that in various nations, inflation has crossed the expected rates. There are more supply chain disruptions and greater volatility in financial markets. Retailers need a way out of this distress. They desperately require digitization in their businesses. LS Retail ERP tremendously helps balance pricing, especially amid the Russia-Ukraine Crisis. It reduces the cost of inventory management, saves your business from loss and fraud, enhances supplier and vendor performance, boosts staff functions, and improves customer services tremendously. How can LS Retail ERP Ease Business Disruptions and Uncertainty Amid the War? LS Retail ERP covers all the areas which can help balance pricing during the war. It forecasts demands and upcoming challenges while ensuring enough time to think of a tackling strategy. Given below are some of the benefits firms can avail themselves of globally. Demand Forecasting On one hand, where businesses are trying to lure customers back into their business as people are getting immune, a Pittsburgh-based apparel retailer American Eagle Outfitters said the outlook on the war could not define the definite fiscal impact this war will lead to the customers. Under so many uncertainties, retailers fail to forecast demand accurately. Hence, they make mistakes and end up overstocking and understocking. Embedded with Power BI tools, LS Retail extracts data from different touchpoints, brings it into the data center, filters them, and creates actionable reports forecasting demands and potential challenges. Demand forecasting becomes easier and more accurate, leading to balanced pricing throughout the market. This powerful AI-driven demand planning decreases inventory costs and out-of-stock planning errors. LS Central can be enhanced using LS Forecast, an Azure cloud-driven predictive suite leveraging the advanced algorithms of Microsoft Cortana Intelligence. Financial Management The world’s largest food group, with well-known brands such as Nestle coffee and KitKat chocolate, has successfully passed on higher costs to their customers. They claim they stepped up pricing in a responsible manner and witnessed sustained customer demands. Followed by increasing inflation, which further requires mitigating and pricing action over the year. Furthermore, American Eagle Outfitters’ Chief Financial Officer Michael Mathias said at an earning’s conference that the retailers are aware of numerous factors currently impacting the economy: increasing inflation. American Eagle has begun to lap a period during which stimulus was issued to several consumers and followed supply chain disruptions in the global supply chain. With this ERP Software for Retailers, you can access LS Retail POS, eCommerce, and inventory on the same system. Therefore, synchronizing your costs and revenues across all the channels. You can access the needed information anytime, filter, analyze and view your data and run the report of your choice. The robust financial management ensures you stay agile in all situations. Stock Replenishments Retailers are trying to guess customer demands in a yet unpredictable period and keep their shelves stocked without ordering a lot of merchandise. Further leading to unfavorable repercussions. LS Retail ERP, being an efficient Supply Chain Management Software, manages your stock seamlessly, and manages stock-outs, with a blend of automated replenishment features. Stock replenishment is one of the critical processes in a retail supply chain / (and has become the most effective aspect for balancing prices in this chaos). A robust inventory replenishment software can help you purchase an exact number of stocks while distributing them optimally. This Retail Cloud ERP Solution involves a sophisticated suite of supply chain and replenishment tools. EPOS and Mobile POS Retailers must not compromise on the quality of services their customers deserve amid the supply chain strain. LS Retail ERP provides an integrated POS solution that your employees can use to see product details and other relevant information. They can assist their customers in finding the product of their choice and make the whole experience seamless. It will still work even with a patchy internet connection. Hence, you can continue with your business and sell products even on the offline mode. Robust Planning LS Retail ERP allows you to build your strategies based on reliable insights and reports while allowing the decision-makers to make successful and robust survival and growth strategies. Having all the channels, businesses and industries integrated, the user can easily track their stock and supply chain across the channel. Understanding customer demands and needs using AI technology can provide a competitive edge. Furthermore, configuring the system to comply with each region’s legal and fiscal requirements becomes a lot easier. Especially in this situation where different laws are imposed during the war. The Russia-Ukraine war has shaken the entire world. It has impacted retailers globally. Some countries have witnessed a harsher backlash than what was expected. The only way out in this situation is to implement digitization into your business. LS Retail ERP is Microsoft Azure Cloud-driven software that provides ERP and CRM (Customer Relationship Manager) on the same platform. This unified platform is especially needed to streamline complexities in this already complicated area. More automation will only boost your employee productivity. If you are Looking for an LS Retail ERP implementation partner, you can connect with us anytime. Trident Information Systems is a Diamond LS Retail Partner and Gold Microsoft Dynamics 365 Implementation Partner.

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All You Need to Know About Dynamics GP to BC Upgrade

GP to BC Upgrade / Trident

Microsoft Dynamics GP, previously known as Great Plain Software, has come to the end of its lifecycle. Hence many users are into GP to BC Upgrade. Being its natural replacement, which provides additional functionality, it is flexible enough to grow with business. Advocates of the old Great Plains Software complain that when Microsoft bought it, they messed this great tool up. However, statements advocating for the new Microsoft Dynamics GP are that there have been consistent improvements to the software. Therefore, turning it into a mid-level accounting solution associated with a full-fledged suit of productive tools. Just like any other software, this one too has pros and cons that we will discuss in this blog. In addition, there will be facts supporting why and how you should Upgrade GP to Business Central ASAP. Microsoft Dynamics GP – Pros Microsoft Dynamics GP is ERP software specifically designed to manage almost every business process: Inventory management and operations. Accounting and financial management. Payroll and human resources. Reporting and Business intelligence. Customer Service and Sales. For businesses who have outgrown their legacy accounting software, Microsoft GP can be their next choice. This Cloud-based software enables all the scalability of SaaS (Software as a Service). One of the major benefits of Microsoft Dynamics GP is that it includes high volume transactions in an extremely safe environment. Companies shift from QuickBooks to Dynamics GP as soon as they cross their small business category. ERP stretches throughout all the business areas, which is a winning aspect. You can also run role-based reports using data visualization and tack on documents such as contracts or invoice copies. Furthermore, you can automate basic tasks including document routing and approval processes. Also, you can automate too much time-consuming workflows. Further, you can easily monitor inventory stock levels, costs, and pricing in such a way that drives communication between back-end warehousing and front-end sales. Moreover, it links with the SQL server database and other Microsoft productivity tools. Microsoft Dynamics GP is the solution for SMEs that are growing. However, there are certain practical factors that add to its drawbacks. Microsoft Dynamics GP – Cons When we discuss the drawbacks of this software, note that many businesses do not consider implementing ERP software. Microsoft Dynamics GP indeed is useful software but is way more complex and robust that small businesses are simply not ready for. Considering where a particular business is in its lifecycle. Microsoft Dynamics GP may become overwhelming. Its robust tools add to its drawbacks. For instance, its reporting capacity is massive but may not be useful for a small business. The user may feel overwhelmed due to the many choices available for him. Users also suggest that the interface is not intuitive, and most of the time it demands staff training. Hence, this software comes with a learning curve. The other drawback we may consider is that it can never be the choice for businesses who cannot comprehend the need for clouds. It is recommended to Dynamics GP to Business Central, as it has more flexible features suiting your business needs. Why Would You Consider GP to BC Upgrade? GP to BC Upgrade has become mandatory due to the end of Dynamics GP lifecycle. Dynamics 365 Business Central on the other hand opens doors to numerous flexible options that fit your business. Here are some of the factors depicting how GP to Dynamics Business Central Upgrade can benefit your business. Business Central is a Cloud-driven Software One of the key features of Business Central that outraces Dynamics GP is its cloud-driven ERP. Dynamics BC uses the most up-to-date, cloud-driven functionalities to fulfill its users evolving management needs. GP on the other hand is a legacy on-premises system which may feel bogged down in upgrading, integration, and maintenance. BC Offers an Enhanced Role-tailored User Interface As soon as you log into Business Central for the first time, you will notice how easy, clean, and modern its web enabled user interface is. Once you continue using it, you will again notice how intuitive the user interface is. Users can enjoy free movement across the system, and dive into the necessary details of independent transactions, reports, accounts, and graphs within a few clicks. Business Central is a Complete Online Data Processing Solution Another benefit of GP to BC Upgrade is that BC is a complete online data processing solution. Whereas GP is merely a batch processing system. Therefore, BC transactions can automatically integrate to GL without the need for series posting. Which further means GP to Dynamics Business Central Upgrade is embraced, you will face no issues caused by interrupted posting or hung-up batch. Also, the need to run check links whereas, reconciliations will be left behind. Dimensions With GP to Dynamics 365 Business Central upgrade, you can use the power of Dimensions. You can filter your charts of accounts by applying dimensions to your transactions, thus reporting, and analyzing your business. Having no limitations on the number of dimensions you can use; you can easily dice your transactions the way it suits you while saving a lot of time. Don’t Need to Edit Master Records When you encounter a mistake in GP such as incorrect customer name, or ID in GP, you have to run a utility to correct the master records. Whereas, in BC, making corrections was a lot easier. All you have to do is update the record on the customer card to make corrections. How to Upgrade GP to BC? There are two ways for GP to BC Upgrade: Implement Business Central from scratch – opting this way, you will merely import your master records and open transactions with import tools. Update Master Record in GP then migrate to BC. This is usually the most preferred option which allows you to optimize Microsoft’s cloud migration tool to bring your master records, open historical data and transactions in business central One of the things you need to take care of is choosing the right Business Central Implementation Partner.

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Five Ways to Boost Customer Engagement in Your Restaurant

Restaurant Management ERP / Trident

Restaurants have come a long way after dealing with and surviving pandemics. Hopefully, we are far behind the worst of them all. Customers are still cautious about going out in public as new COVID variants are in the news now and then. Restaurants have to think of new ideas to engage customers. customers are afraid of too many interactions due to the current situation. How about giving them contactless services? ERP for Restaurant enables such services seamlessly. LS Retail is one of the prominent Restaurant ERP Software Solutions. It integrated the back office with the front and fosters seamless customer service. It has the best POS Software Solutions for Restaurants. Due to COVID, this world has seen rapid growth in digital technology which nobody expected would arrive so soon. Restaurants too have to start leveraging this technology to stay ahead of the competition. Customers tend to show more interest in businesses that provide them with all the conveniences they want. Technology promotes customization for customers, easy data sharing, live tracking, and several integrations which account for a better working environment and boosts productivity. Digitized props like ERP for Restaurant can massively help withdraw more customers into your business and empower your staff at the same time. There are five effortless ways to boost customer engagement in your Restaurants. Supply a Seamless and Personalized Experience Earlier personalization was a luxury and not everyone could access it. However, customers were increasingly drawn toward the idea of personalization. With suitable POS Solutions, this is a piece of cake. You can easily track your VIP customers and provide personalized deals and meal offers. In addition, your regular customers may also want personalized meals. Maybe someone wants extra cheese with no tomatoes in their burger. Or maybe they want to have vegan milk in their coffee. It may sound too much for some but with Software for Restaurant Management like LS Central, it is a piece of cake. Customize their order right into the POS and send it to the kitchen. Additionally, you can also disclose allergen information, like using nuts, certain seafood, milk, gluten, etc. in your dishes so they can exclude them from the ingredients. Studies have shown that customers tend to return 2-3 times more to a restaurant if they have personalized services. Stay Flexible with ERP for Restaurant Generally, nobody wants to cancel their table bookings, but restaurants must be flexible enough to allow the same. They must follow solid policies to allow them to rebook, reschedule, or receive a full refund if required. In addition to it, it is recommended to allow flexible ordering and billing options. For instance, with LS Central POS Solution, customers can easily pay by scanning barcodes. With this ERP for Restaurant, A waiter can take orders from one table and take bills from the other using the same POS solution. A POS solution is more than just billing software. Apart from being just customer-centric, it allows a restaurant to track its internal affairs as well. You can live-track your inventory and send orders to the kitchen at the right KDS (Kitchen Display System) at the same time. With Restaurant POS System, you can become more flexible effortlessly. Empower Staff to Provide the Best Customer Service Empower your staff with hand-held devices. With a POS Solution for Restaurants, they can easily cater to customers twice the lesser time. They can take orders and bills from the same device, note customization requests, inform people about allergens, and send orders into the kitchen without having to travel all the way. This saves a lot of your staff’s time and efficiency, which you can then use in other areas. You can assign them to greet and pay more attention to each customer and make sure they are comfortable. Provide a connected Experience Connect all the touchpoints and ensure your customers can get seamless services using ERP for Restaurant. A restaurant omnichannel service allows your customers to book tables, share feedback and follow your business. Through omnichannel, your customers can connect, order, and pay in multiple ways. Allowing this flexibility empowers the customer and drives them back to your business followed by secured payments, online menu browsing, tracking delivery orders, and so on. However, more than this, your restaurant must manage to process distinct transactions consistently and efficiently. For this, restaurants must connect as many channels as possible to their POS systems. By ensuring that your take-out orders and online deliveries are followed by your QR, and kiosk orders into your POS system. Create Loyalty Boosting Programs In a survey, it was revealed that it is easier to sustain existing customers than to draw new ones into your restaurant. Find what fascinates your customers and think about what would drive them into your business. Use BI-based tools like the one LS Retail offers. BI (Business Intelligence), which is embedded in the POS solution, extracts customer data from different touchpoints and generates insightful reports. With this ERP for Restaurants, you track your customer’s spending patterns and preference patterns. Based on these reports, you can segregate customers based on their similarities and offer customer deals and meal offers. In an industry like hospitality, where the business owner has to directly deal with one of the most complex things in the world; customers, they need to be extra creative with their strategies. They have to cater to different people with diverse backgrounds, preferences, and eating habits. In this case, digital assistance can make a difference. With ERP for Restaurant, you can manage and cater to your customers in the most efficient ways. LS Central is one of the prominent ERP for Restaurant providers. If you are looking for LS Central Implementation, Contact Trident Information Systems, we are one of the best Restaurant Companies in India. With a robust record of accomplishments, we have managed to become a Gold Microsoft Dynamics 365 and LS Retail implementation partner. With an experience of more than two decades, we have contributed to various business success stories within and outside Indian borders. Our services are available globally.

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How can Restaurants Create Attractive Menus?

Restaurant Management ERP / Trident

Have you ever wondered why a customer of yours only orders a specific dish and ignores others? Did they decide before if they wanted to have fried chicken with mayonnaise before walking into your restaurant? Was there something else that drove them to choose what they did? Yours Restaurant Management System plays a critical role in influencing your customers. Your Restaurant ERP System helps decide on a menu. A BI-oriented Restaurant CRM Software can help you understand your customers and identify popular dishes in a certain area. This is a huge advantage when creating a menu. Be cautious while selecting the right Restaurant Software Companies. One wrong decision can tie you down for up to five years and may supply a low ROI. Customers tend to look at the menu for merely a few seconds. If it is effectively tailored, you can witness whooping sales and margin. Transform your menu from a simple and stale price list to an eye-catching marketing tool. We have compiled a few tips to effectively give your menu a new lease of life ensuring it fulfils your customers’ and business needs. Go Digital with a Restaurant Management System The fundamental tip is to use suitable Restaurant Management Software, preferably a unified ERP and CRM. LS Retail is one of the most famous examples of a unified ERP and CRM. It also works on Power BI providing insightful business and market details. These details also specify meals that are in most demand area-wise. It is an incredible tool that helps spot opportunities to boost sales and profit margin. Scale Down Your Menu According to the UN National Restaurant Association’s report, many restaurants scaled back their menu at the peak of the pandemic. They axed complex dishes and only simple to make dishes were offered which could be prepared by lesser staff. This way they could cut their inventory requirements and ensure their staff’s potential could be maximized. Most of them utilized their Restaurant Management System to the In many ways cutting down menus and shredding out less successful items is a logical step. If you keep more items on your list, you will need more inventory at hand which adds costs. Suitable Software for Restaurant Management provides robust inventory management tools, so you live to track and plan your inventory accordingly. Moreover, you may not be able to maintain the same quality throughout all the dishes, which will end up slowing down your pace. Giving your customers too much time to think encourages them to take more time in deciding what they want. It is a clever idea to add only popular dishes and meals to your menu. Restaurant POS Software can help you identify the popular dishes. Spot Your Most Famous Dishes How much you manage to persuade your customers depends on how well you organize your menu. According to William Poundstone’s book Priceless, he described how restaurants list their high profit and expensive dishes on the top right corner of the menu to catch the customer’s eye and make them think of other items displayed as cheaper options. Also, using a Restaurant Management ERP will help you with spotting the famous dishes so you can plan further accordingly. Boxes are another eye-catcher. Those items are boxed that the chef wants to sell, and people tend to purchase them at the same time. Boxes in assorted sizes promote a sense of flexibility among the buyers. They think they save money if they purchase the smaller size. In addition to it, you can also utilize colors to your benefit. For instance, the color red is used in limits to catch the eye of high-margin items. Orange stimulates appetite, whereas brown gives out an earthly vibe. With a Restaurant Management System, you can easily segment your menu using favorable colors. Highlight Food, Instead of the Price A scientist at Stanford University found that people are more likely to choose a less demanded, healthier option such as vegetable sides if they are given a more elaborated description. On the other hand, labels such as “twisted citrus glazed carrots,” attract more of their attention than a healthy vegetable side. Similarly, you can also successfully justify the price tag of more expensive items. Diners will be more inclined to your expensive mutton curry if you manage to justify how premium it is prepared using top-grade ingredients. With a Restaurant ERP Solution, your customers can view such details on a POS device. It becomes easier to incline them toward a more expensive device with a Restaurant Management System. LS Retail is a unified Restaurant Management System that helps restaurants manage their inventory and plan their menu. It is also easier to serve customers, and with insightful reports, successful strategies are on their way to implementation. If you are looking to implement LS Central and need a demonstration, Contact Trident.

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Attract More Customers to Your Restaurant with Email Marketing

Microsoft Dynamics CRM / Trident

What comes into your mind when you think of marketing? Facebook ads or google perhaps? But there is a more convenient and cheaper marketing method which is called email marketing. You can use Restaurant CRM to pull out the list of interested people visiting your website or any touchpoint. A Restaurant POS Software too tracks customer transactions and helps understand their spending pattern. But do you know what exactly email marketing is? To be simple, email marketing is a medium to establish communication with your customers or audiences via emails. This typically includes creating an email list and pursuing the recipients. You can create innovative content such as emailers, messages, cards, and so on to implement and progress your marketing plan. A Restaurant CRM Solution is responsible for maintaining healthy relationships between your restaurant and customers. It plays a key role in strategizing your next marketing plan. Therefore, Restaurant CRM is a suggested software to use in your email marketing plan. Email marketing has proven itself to be a significant and affordable method to lure customers into your business. Creating an email list is the fundamental step ahead. Restaurants typically collect emails from their customers or from those who would like to receive an update, details, and offers of their restaurants. According to several surveys, email marketing is the best marketing technique. It is even better than social media platforms such as Facebook, Instagram, etc. the ROI is impressive; email marketing generates $38 for every $1 spent. Moreover, if planned thoroughly, your email is more likely to be opened than a tweet. Why is Email Marketing So Significant? Apart from enhanced security and general effectiveness, there are loads of reasons to build out and use email lists to promote your restaurant. Using Restaurant CRM makes the entire process a lot easier. Here are some statistics to back this statement up: Emails outrace every other platform when it comes to receiving the customer’s attention and offers. Up To 73% of recipients prefer their communication with a business using an emailing platform. About 68% of customers prefer to hear from a restaurant through the mail. A single email campaign can trigger up to $3,500 in sales. Segmented email campaigns can boost your revenue by 760%. Email marketing engagement has seen significant growth over the last year. About 59% of respondents stated that emails affected their purchase decision. It increased about 5% for returning customers which ended up boosting 25%-95% revenue. Customers prefer permission-driven promotional methods over forced advertisements. With a Restaurant CRM, you can identify customers who are open to any sort of promotion, and those who repent of such measures. A consent-based promotion is driven by the openness of a customer towards your advertisement. They can block your emails or unsubscribe if they are not satisfied. Major Reason to Choose Email Marketing Over Digital Advertising! Another major reason to pick email marketing over digital marketing is that digital ads are becoming harder and more expensive. The Restaurant POS System, on the other hand, enables the restaurant management to track their customers. This way they can target the right campaign to the right customers without fuss. However, no matter where you are operating in the world, you might have heard about the war going on for consumer data and data privacy. Both the government and the consumers demanded data transparency when it comes to how their data is obtained and processed. Sounds fair enough, isn’t it? However, this will bring chaos for small to medium businesses that relied on digital ads. Earlier, they had to pay Facebook for their ads and Facebook would target the right audience and the rest of the marketing is done by Facebook itself. However, soon enough, things are not going to remain as easy as they are. Facebook and Instagram heavily relied on third-party data to run ads. Without this data, running digital ads is going to be difficult. Restaurants can easily use their Restaurant CRM. They can easily spot their target audience using software like LS Retail Mobile POS to understand what dishes are getting popular and which dishes need to be removed from the menu. You can also segregate customers based on veg, non-veg, and vegan, and send them related offers via emails. How can Restaurants Use Restaurant CRM to collect and make a customer list? Collecting a list of emails is harder than sending them. Before 2020, collecting emails was a manual task, or done through a website. COVID-19 gave a significant boost to contactless dining solutions like QR code menus, and contactless ordering and payment. A Restaurant CRM helps track customer activities, what they are ordering, and what they prefer to purchase. Restaurant Management ERP utilizes Power BI tools, to help track and organize their data in a way that drives better strategies and supports effective loyalty programs. Preferring suitable Restaurant Software Companies over disparate systems is effective for targeting the audience. A survey revealed that customers are willing to pay extra and share their details like contact numbers, emails, etc. in exchange for good customer service at a restaurant. LS Central is one of the Best Restaurant Management Software which offers a Restaurant ERP Solution and Restaurant CRM on the same platform. Its POS Software Solution integrates the front office to the back; waiters can take orders on the table and send them to the kitchen at the right counter without visiting there physically. It encourages contactless and faster operations. In addition to it, it empowers your employees with hand-held devices and the ability to complete tasks more smoothly. How can Restaurants use Email Marketing Effectively with a Restaurant CRM? Restaurants are recommended to use Restaurant CRM as it becomes easy for them to collect customer data. With Restaurant ERP Software Solution, you can successfully start email campaigns hassle-free. Here are some of the methods to do the same. Build Your Audience To build an audience, make sure you collect their name, number, and other contact details. Your Restaurant POS

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