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How LS Central Transforms Retail?

Thanks to LS Retail Software Solution, various businesses have shifted their approach from choosing multiple software integration over a single commerce platform. Retailers, hospitality businesses, and restaurants in over 140 countries are overjoyed to use this platform and enjoy the benefits that come along. LS Central Software Solution is a retail management software that guarantees retail and hospitality management with its set of tools dedicated to providing visibility, transparency, and a single view of the entire business. However it is essential to find the most suitable Retail ERP Partner. With LS Central Software Solution, businesses are now equipped with technology that not only streamlines business but also reduces IT load and cuts costs significantly. For instance, a large ski resort in Canada used to have 26 distinct software solutions which needed to be updated and managed separately, causing too much load on its IT. They then decided to embrace LS Central, and now they can finally operate as a unified brand, track loyalty, run promotions and see their data. Eventually, the business became even more successful and competitive.  Here are some of the ways to keep your business ahead of your competition.    Omnichannel Integration   With omnichannel integration, you can let your customers shop wherever and whenever they want. LS Central connects to market-leading platforms such as Magento, Shopify, and Dynamic Webs. This integration guarantees two-way communication between the systems. Hence letting your staff and customers get real-time and updated information on each product. Be it product availability, prices, and offers on your online shop, they can always have updated data.   Additionally, LS Central tracks every sale you have made on a single platform, so you can even offer click and collect options so they can purchase online and collect it at the store if they want.   Contactless Options in Store  Customers were demanding contactless services even before the pandemic hit. They were looking for mediums to make things even more convenient without having to contact store staff.  By implementing self-service checkouts, you can ensure customers the autonomy they wish for while shopping in person while cutting the queues and saving time.  ScanPayGo technologies minimize contacts even more. LS Central combines loyalty with the POS (point of sale) in the single app that can run on your customer’s device. Being a One-stop-shop app, it lets customers shop, save lists, save money, apply coupons, check their loyalty score, and much more.   Drive Employees to Deliver Exceptional Services   LS Central enables a medium for employees to serve today’s well-informed customers.  With mobile POS, your staff can look up the product details- Its availability, alternatives, warehouse details, and even data on special orders. They can easily compare the size, color, and other details on their phone.   The key to obtaining loyalty is to build personalized services. At POS, employees can access their store’s loyal customer’s details, previous purchases, and preferences. They can even use LS Central’s AI-based abilities to make relevant recommendations and product suggestions.   Innovate and Go Beyond Industry Barriers   Customers are attracted to services that stand out in the crowd. Offer services that differ from your customers. You can use this LS Retail Software Solution, to run food service, retail, and hospitality within the same platform.   For instance, if you operate a mixed business like a garden center with a cafe, you can manage different segments within the same platform i.e., LS Central. You can easily align customers, offers, sales, food service, and a lot more within the same database. Furthermore, if you decide to expand and offer appointments with a garden designer, you can as well do it with LS Central’s robust LS Activity add-on.   Clear Visibility and Data-Informed Decisions   You can get a real-time view of your business with LS Central Software Solution. We recognize that data cannot help you make effective decisions. Thus, it offers intelligent functionality to make it easier for you to make relevant decisions.   For instance, one of its AI-powered add-ons called LS insight addresses KPIs that need the most attention. It delivers all the information that is more important for your business to grow.   Overstocking and understocking are some of the key issues businesses come across. With LS Retail Software Solution, you may get real-time visibility on your stocks and make more accurate, faster, and smarter decisions   LS Central is one of the leading unified commerce solution providers out in the market. Trident Information Systems is the best Retail ERP Partner, and is reinforced with 150+ technical professionals. If you are looking for an implementation partner, you can contact us.  

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How Can Unified Commerce Be a Game-Changer for Your Business?

We have witnessed a massive shift in the retail industry in the past few decades. We have seen retail stores evolving and expanding their reach via multiple channels. The only way to survive in this industry is to keep customers happy at all costs.   Retailers must provide an omnichannel service to the customers and deliver personalized services across all channels. A unified commerce solution implements advanced technologies like IoT or ML and software solutions such as CRM and POS. However, it is still difficult to make them collaborate.   Now, with changing times, businesses are making amends with their business processing. They are now inclining more towards using one platform for sales, systems, and applications while collecting data and extracting essential insights. This process is also known as unified commerce, and it is most likely to become the base for all businesses in the future.   What is Unified Commerce?  Earlier the commerce industry relied on the individual channels of sales. However, now most of them optimize an omnichannel commerce model. Despite having multiple benefits, this model is insufficient to cover every issue that retailers might encounter. Therefore, there is an emerging demand for unified commerce.   Unified commerce is a full-fledged software system that enables retailers to:   Monitor each function of their business.   View product and customer data via all touchpoints in real-time.   Analyze data and turn them into actionable insights.   Make data-driven and logical decisions.   Proffer a personalized customer experience.   In simple words, you can get product data, customer insights, back-office management within the same platform.   The Major Aspects of a Unified Commerce  Given below are the main pillars of unified commerce: Sales, customer, software, and product.   Sales Channel  Different customers might prefer different channels to reach out to your product. Some might pick your website, third-party applications, or any other medium depending upon their choice. It makes the retailer even more accountable for providing an equally seamless experience across all the touchpoints. Whether browsing or purchasing products online or in-store, buyers must access the same chances: the view, the feel, promotions, and exceptional deals, and everything else must be the same. This is what we call consistency across all the channels.   Customer Interactions   The users who interact with your business using different channels via different devices must get a seamless shopping experience even from a different channel from the point they paused. For instance, if a buyer puts a product in the cart on your website, the next time they open the app, the cart items must be visible to them. This way they can continue shopping even after shifting to another channel.   When you keep tabs on your customer moves via all the channels, you can create personalized recommendations and make customers happy. As a result, your sales go up.   Software Systems   This concept even implies the integration of different systems on the same platform, such as ERP, CRM, SCM, CSM, POS, mobile apps, and other systems. Unified commerce ensures these systems are fully integrated and deliver impeccable services.   Product Information  The data addressing your services or products must be accurate and relevant across all the sales channels. Your customers and employees need to access the identical data of your services and products to avoid misunderstanding. Make sure the data is identical at all levels.   How Does It Provide a Seamless Shopping Experience?   Unified commerce opens doors to several benefits, and seamless customer interactions are one of them. But how does it do it? Given below are the factors that are responsible for providing seamless customer services:   Flexibility: It enables more flexibility for the customer. They can start, continue, finish, and cancel a product using their mobile phones or any other device they prefer. The buying journey has never been more flexible.   Interaction Recording: The system tracks every customer’s action; what they purchased, what they canceled, and what product they returned. The system tracks every interaction they have with your brand while allowing you to predict their next decisions.    Real-time Updates: Completely integrated channels make it possible for a real-time product or service updates while keeping your staff and customers aware of the availability.   Personalized Recommendations: Customer monitoring allows you to tailor recommendations for the customer.   How does Unified Commerce Benefit Your Business?   Apart from providing a seamless experience to the shoppers, this concept benefits your overall business with:   Automation: A centralized platform allows automation of most of the time-consuming manual tasks, which results in increased productivity of employees.   Effective Management: Unified commerce prevents almost all business barriers while ensuring 100% transparency of processes at all levels. Your staff is aware of all the updates in real-time hence allowing them to make the right decisions centering on delivery, marketing, inventory, and other business processes. You can also get rid of some general retail issues such as overstocking and understocking.   Lower Scope of Errors: Automation ensures accuracy of data drives the lower scope of errors as compared to those of manual management of different solutions. In addition, AI and ML-based predictive analysis help you predict and prevent issues.   Boost of Sales: All the above benefits mentioned above sum up to the boost of sales. With delighted customers, efficient management, accurate data, logical decisions, and fewer errors you can boost sales.    LS Retail is a unified commerce service provider. It delivers a set of tools ensuring impeccable business operations and incredible customer services. Trident Information Systems is a Gold Partner of LS Retail and Microsoft who has served numerous business ventures so far. For further information contact us.  

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Boost Business with Dynamics 365

Do you really need a centralized ERP/ CRM? What difference would it make anyway? If that is something you are also wondering about, we have answers to that. Microsoft Dynamics CRM is one of the greatest centralized ERP/CRM service providers offering numerous in-built features and add-ons.    Various entrepreneurs tend to use different software programs designed to manage either of them, or this is where issues emerge. They perceive it as a cost-cutting measure. Nevertheless, they are most likely to fail to achieve it.   Integrating multiple software for ERP and CRM sources has more complications than maintaining harmony. It becomes a pain to manage different software integrations on premises. There is no data safety, once the hardware gives up, you may end up losing all data essential to run your business. Additionally, setting up hardware and carrying out regular upgrades are costly and exhausting affairs.   There are three signs you need centralized ERP/CRM:      Your current system is not helping you scale    You are done dealing with disparate systems     You are unable to fulfil customer expectations.   How Would You Know Dynamics 365 is the One?   There is a pool of CRM products out there. So, how would you recognize if Microsoft Dynamics is the one for you? We have compiled the top six reasons to ensure Dynamics CRM Software efficiency.   Easy to Deploy    Microsoft Dynamics 365 CRM Software avails enough flexibility to deploy in the cloud or the hybrid cloud environment. It is easy to manage deployment in whichever way you want. Since it is a cloud-based technology, it suits best for companies with a BYOD policy. Employees can easily access D365 applications via a web browser, Outlook, or any other mobile app.   Enhances Customer Service    Dynamics 365 for Customer Service collects massive customer data individually. It analyzes websites that each customer visits, how they interact with brands, their community, and background, and their sentiments behind purchasing a specific product. It also collects data that cannot be measured quantitatively but impacts sales significantly.   This data helps customer service representatives to handle each customer precisely on a case-by-case basis. Having this data available in an accessible location, the representatives can deeply connect with the customers.   Ease of Microsoft Products     Employees can enjoy the ease of working with Microsoft since Dynamics 365 for Operations is compatible with other Microsoft products including the complete Microsoft Office suite. Employees can easily communicate via Outlook or teams, use Power-BI for data analysis, or share PowerPoint for documentation.   Customizes with Flexibility        Microsoft Dynamics 365 comprises various in-built features and modules to streamline customer service, sales and marketing, field services, and project management. However, if your requirements are a bit different than what has been provided, you may want to use the customizable tool designed to add additional fields and new objects to the system.   Your Customization does not finish here, you can still add or remove certain features to meet your budget, goals, and Key Performance Indicators.   Reduces Sales Cycle      Your team handles a great deal of customer data every single day- whether they are working in the field or the office. It is a complicated and time-consuming process. Dynamics 365 for Sales and Marketing ensures sales cycle reduction with real-time easy data transfer, providing a complete view of each aspect of your sales journey to relevant people.   Boosts Productivity      Instead of accessing different applications individually like CRM, ERP and Office applications, etc. access data anytime with Dynamics 365. Forget those times when data searching was a tedious project, where different data was stored in different applications. Instead, with Microsoft, you can even avail yourself of real-time data from any device. Get real-time visibility and boost productivity.    Microsoft Modules    Microsoft’s D365 Modules ensure smooth business operations, continuity, data backup and safety, and automatic updates, resulting in increased efficiency and output.   Sales      Identify the exact customer to engage, shorten sales cycle within a unified environment, get insights from LinkedIn Sales Navigator, access contextual LinkedIn profiles and insights as a part of lead, account, contact, and opportunity record. Get visibility on the accurate data via Microsoft teams. Cut down routine tasks and get frequent suggestions to create new records such as meetings, contact tasks, and so on.   Marketing     Engage customers in real-time, understand customers based on their interactions across mobile, email, social media, custom channels, and in-person touchpoints. Use AI recommended unique content and offers to increase engagements. Optimize delivery times, channels, and journey steps so they are unique to the customer. Unify and share customer data more securely. Align teams throughout the company with a real-time single view of customer context over your D365 applications.   Service     Get visual assistance for modern self-service solutions, resolve issues quickly with AI-powered virtual agents. Get a complete view of your customers, avail your agents of a holistic view of the customer’s profile and their past interactions. Help agents get faster answers with AI-Powered suggestions. Analyze comprehensive support insights with built-in AI. Detect emerging trends and automation opportunities over agents, support topics, engagement channels, and so on.   Finance     Get real-time and accurate reports on your cash flow. Monitor cash flow, spot current as well as future trends and make more data-driven decisions. Automatically process vendor invoices. Save time and labor costs by submitting invoices automatically. Deploy new subsidiaries and product lines in record time. Adapt to the dynamic regulatory environment fast. Optimize a guided, rules-based chart of accounts and low/ no-cost globalization services.   Supply Chain       Centrally manage product information across global sites and subsidiaries. Forecast demand and streamline sales via AI, ensuring accurate on-time delivery to customers. Enhance inventory visibility, deliver cross-channel real-time inventory visibility, minimizing overstocking or stock-outs. Manage the shop floor with the current view on production and stock to enhance throughput.   Human Resource     Seamlessly work with Microsoft Teams to and keep a record of time-off balances while submitting leave requests. Create compliant and creative programs meeting dynamic global regulations. Create compliant and competitive programs meeting changing global standards. Connect with other effective HR solutions including payroll, talent management, LinkedIn, and recruiting to create an HCM ecosystem check-marking all your boxes.   Why Trident?   Trident has served multiple businesses since 1999. Backed up with an experience of 22+ years and a full-fledged team of experts, we have been ordained with multiple awards for our efforts and efficiency.

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6 Ways How LS Central for Hospitality is Revolutionizing the Restaurant Experience

Thinking of switching to LS Central? Do not delay! Let us explain how it can revolutionize the restaurant experience. LS Central is a unified software solution for cafes, restaurants, and other foodservice businesses with a bigger perspective in real-time. LS Central is an extension to Microsoft Dynamics 365 Business Central, letting you process POS (point of sale), financials, supply chain management, operations, online channels, inventory, and customer loyalty within the same platform.   However, many businesses tend to rely on using multiple software but, they can end up causing complexities instead, such as:    Issues with integration and implementation.   Large restaurants have many vendors making management tough.   Establishing coordination with the software service providers.   Getting support and services of the software.   As the restaurant business expands or acquires new buildings the service provider might not upgrade its services for scaling.   Difficulty with providing on-premise and cloud solutions together.   You can replace all the multiple software solutions you are using now with a centralized solution. Get ready for more effective business operations and minimum waste. You can get a spot-on view of your business and make more sensible decisions with LS Central.   LS Central as a Revolutionary Measure   LS Central can do tremendous benefits to your business. With this centralized solution, you can manage the kitchen centrally, handle tables and optimize mobile POS. LS Central integrates your headquarters and restaurant operations with ERP.   Better Table Management   Use LS Central’s intuitive visuals and graphics display on every dining table depicted with different colors table availability, making guest management and tables a straightforward and error-free process. It further addresses the number of guests for registered tables and the staff they are currently serving. It ends up saving time and enhancing the overall dining experience.  Transfer orders or parts of orders throughout different tables or different sections of the restaurant quickly and easily. For instance, you can easily book tables from both reception or bars. Hence, allow easy order transfer across the restaurant.   Loyalty Programs   You can uniquely connect with your customers, identify them, and understand their likings and preferences. This way, it will be easier for you to create personalized services and products based on your earlier preferences. Your business sales swear by it. Additionally, the product’s upselling and cross-selling. Let your customers earn points on purchases throughout your channels. This will allow them to use these points as a part of their transactions or access exclusive deals designed for them. You can launch special meal deals or hold happy hours accordingly.   Data Visibility   With LS Central you can manage prices, ingredients, menus, the campaign offers, and manage all the data up-to-date on touchpoints such as websites and apps. Get real-time data on your operations, stock, guests at hand and optimize it on your analytics and insight. Create data-driven strategies to minimize waste and cut costs wherever possible, increase profit as well as customer loyalty.   Centralized Control   You can oversee and manage your chains from the headquarters, control prices, recipes, menus, and campaigns. also, trace staff performance and communicate with your employees. Analyze current costs and revenues and identify trends and potent opportunities. Access detailed reports and data in real-time and make more logical decisions. Configure your system to each region’s fiscal and region requirements.   Minimum Waste   Use real-time data to minimize waste and inefficiencies, with LS Central you can price your dishes accurately and extract maximum profit. Smartly order the accurate quantities and distribute them. You can ensure your customers receive exactly what they ordered. Speedup table turns and upsells growth. Optimize floor space with table bookings. You can also plan your meals and rationalize your ingredient ordering. Minimize manual work and scope of errors with automation. One of the best benefits of LS Central is using single software throughout the business.   Repeated Business   LS Central offers exceptional customer service while ensuring repeated business. You can make contactless payments and orders with a mobile POS or self-ordering device on the table. Your guest can customize their orders like adding or removing something according to their preferences. There will be an accurate display of allergens and ingredient data at the POS and self-ordering devices. Also, you can align menus and pricing to real-time demand. Your customers can order food either online or on their preferred services. Lastly, you can generate loyalty programs for you and your customers.   LS Central is a tool for revolutionary measures for a business. Trident Information Systems, Gold partners of LS Retail have been serving many successful businesses so far. Being armed with 150+ technical resources, they have won multiple awards. For further queries or a demo contact us.  

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What Makes Trident the Most Recommended Business Central Partner?

If you are looking for the Microsoft Business Central Implementation Partner, Trident has your back. We are one of the top IBM, ACL, Microsoft Dynamics partners in India, Pacific Asia, and the Middle East. Reinforced with experience of over 20 years and 150+ Functional and technical trained resources in multiple industries. We bring industry and domain excellence complementing extensive implementation experience in enterprise business solution environments. We fluently perform end-to-end ERP (Enterprise Resource Planning) and CRM implementations while optimizing Business Intelligence Applications to retain customers and draw repeated business.   Apart From this, our multi-layer expertise and achievements include:   Being Microsoft Gold Certified Partners since 2004   Having robust domain expertise in Retail, E-Commerce Logistics, and Manufacturing.   Claiming Microsoft Gold Partner Proficiency for Business Central (NAV), D365 (AX), Power BI (Business Intelligence), Azure, O365, etc.   Owning LS Retail/ LS Central Gold Partner proficiency, LS One Partner.   Being IBM premium partners for 1.5 decades.  Managing more than 250 client engagements throughout India, the middle east, Southeast Asia, and Africa.   Why would you Pick Trident Over Others?  Trident Information System is the leading Microsoft Business Central Implementation Partner and has served multiple businesses so far exceeding Indian borders. With an immense clientele, from Non-Profit Organizations to businesses such as Retail, Logistics, Hospitality, Real Estate, Contracting, manufacturing, etc. We have been armed with technically trained resources for the past two decades. We have established the following milestones so far:   Running Stable Track Record   One of the biggest concerns while choosing a suitable Business Central Partner is their record of accomplishment. How they have served their previous clients and how productive they have been proven for them so far.   You can count on our track record since we are one of the oldest implementation partners, reinforced with an experience of 22+ years. One of the most reputed businesses is our current clients.   Multiple Industrial Expertise and Skills   While picking a partner, check whether they have the relevant skills and knowledge of your industry or not. Trident being a Microsoft Dynamics Business Central Partner in India and beyond, keeps your industry in mind, studies your business thoroughly and implements a suitable solution. We even deliver custom-made solutions if required. We try our best to provide solutions that comply with your current methodologies so you can avoid inconveniences as much as possible.   150+ Technically Trained Resources   Trident has a team of 150+ experts, who deal with various businesses of varied sizes and Industries. Even if your business exceeds India, we will still serve you as we have our bases within and beyond Indian borders. We are Business Central Partner in India, Microsoft ERP partners in South Africa, and Microsoft ERP partner in UAE, followed by with a massive technical resource base. Therefore, you can count on our implementation services and trust that we can boost your productivity while ensuring a complete support. If required, our senior personnel personally look into the matter and cooperate accordingly. Our resources take over the implementation and training process until and after you go live.   Earned Several Awards   Recognized and awarded by Microsoft itself with several Gold and Silver competencies, we have earned recognition among various industries. These awards are a benchmark for customers to recognize the quality and reliability of services a partner delivers. Due to Microsoft’s quality strictness, implementation partners are bound to provide the best services as per their capabilities. These awards highlight each one’s abilities and the value they offer to their clients.   Consistent Technical Evolution   Trident Information System focuses on added information to get the spotlight on the implementation process. We are constantly studying and modifying our current practices to offer the latest ERP implementation to the clients. We keep track of the current customer demands and make necessary amendments to the software/ implementation process. sometimes even cannot recognize their weak points, this is where Trident comes into the play. We thoroughly study our client’s business and identify their needs and we customize our solution accordingly.   To beat cut-throat competition and thrive in the market, you need the right Microsoft Business Implementation Partner, Trident Information System has been in the field for over the past two decades, serving many industries of distinctive sizes. There is a good reason we are standing still and scaling our services as time grows. For further inquiry or a demo, contact us.  

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How to Centrally Manage Freight Forwarding, Rail Yard & Fleet Operations Effectively

Managing your logistics and transport operations can be quite challenging especially due to the Covid-19 Pandemic which has hiked rail freight traffic in various parts of the globe. Two industry trends are majorly driving this growth i.e., customer demands after hitting shortages, and packed truckload ability. These situations lead organizations to look for alternatives to beat the rising challenges. Adopting advanced fleet management software is one of the most effective measures which logistic managers are opting for, to keep up with the competition.   There are six modes of transportations – road transportation, maritime transportation, air transportation, rail transport, intermodal transport, and pipelines. However, the logistic managers prefer one which stands up to their four requirements – the one who could transport maximum product volume at the maximum speed over the greatest distance at a minimum cost. All the companies pick their models according to these standards.   Current Challenges Faced by Logistics Companies   As of the current scenario, measures to cope with challenges need a new outlook such as adopting an advanced Fleet management software to centrally manage freight forwarding, rail, yard & fleet operations effectively. Current challenges include:   The Recovery Playbook   This pandemic has highlighted the weak spots in supply chains which have led the stakeholders to pay closer attention to supply chain resilience and seek clarity on their recovery plans. To stay adaptable, the supply chain is required to enhance its visibility, provide reliable analysis and adopt active freight procurement options.   All of the above issues need digitalization as early as possible. A good freight forwarding software would do just the thing. This is the perfect time to make investments in digital asset procurement.   Keeping up with Sustainability   Sustainable practices include route optimization and reducing half-full trucks. Companies that practiced sustainability are more likely to keep with the decarbonization movement than those that neglected its importance. Digitizing the supply chain opens up the scope for manufacturers to trace the product to their source, allowing them to grow their business keeping up with the customer demands. A suitable fleet management software can help trace the environment and energy tracking.   Single Source Dependency   As the Covid-19 pandemic hit, manufacturers who completely relied on partners and suppliers in one country, faced delays and correlated costs. For example, many supply chains witnessed failures as China imposed lockdowns throughout the country.   Experts have recommended decentralizing and diversifying supply chains to survive this dynamic environment. A suitable fleet management software that offers ERP for transport and logistics allows the manufacturers to proceed with a sourcing model which is more adaptable than the older one.   Poor Data Quality and Lack of Analysis   This is a major issue in railroads and intermodal carriers. They provide tracking data in different formats with different standardization and consistency levels. There is a lack of analysis and reporting as well, therefore reports like transmit time, future planning and cycle time are either manual or non-existent. To overcome this challenge, opting for a centralized software solution that integrates the essential features of rail depot software and yard terminal software is ideal.      Cold Chain Optimization   Since there is a sudden ramp-up of vaccination production and distribution globally, supply chains controlling temperature have been put to a test. In order to maximize their efficiency. The supply chain managers need the real-time reporting which they can get from a well-developed fleet management software, for better data visibility on cold shipments with the help of technology.    How to Find the Right Technology to Centrally Manage Freight Forwarding, Rail Yard & Fleet Operations Effectively?  Fleet-oriented companies tend to operate on thin margins. Therefore, their profit is heavily dependent on their operational measures. Look for ideal fleet management software providers who hold relevant skills and experience. Trident Information System is a Microsoft Gold Partner who provides all the necessary features a logistic company needs such as:   Real-time GPS Tracking: An ideal Fleet management software provides real-time GPS tracking, which helps in controlling spiral fleet running and maintenance costs and real-time vehicle tracking and reporting.     Manages Driver’s Behavior and Location: it tracks drivers’ behavior, previous routes, and current location. Also, it monitors the driver’s activities and driving patterns.   Trip Scheduling and Route Planning: it will create trips and navigate unique routers followed by certain instructions based on traffic.   Maintains and Tracks Vehicles: generates vehicle maintenance schedules and offers real-time vehicle locations. Monitors previous travel data like routes, speed, idling, and so on.   Tracks Tire Efficiency:  tracks tire efficiency and generates a factsheet presenting tire efficiency and so on.   Temperature Tracking: this is the feature not everyone offers; it helps with cold chain optimization by tracking the temperature needs of the goods you are supplying.    Generates Reports and Analysis: this feature offers reports customized in yards, rail, cargo, and customer levels. Generates a set of reports on real-time rail terminal status and future planning.   Transport and logistics management can be quite tricky especially during this most challenging era ever. All the challenges have one thing in common i.e., their solution – digitalization. Such organizations need a unified solution to cut time, money, and complications. Trident Information system offers ERP for transports and logistics which offers all the essentials Combined with IoT you need to run a transport and logistics business. For further information or a demo, you can contact us.  

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How to Select the Right ERP/CRM Implementation Partner for Your Business?

When you are looking for an ERP implementation partner for your business, you need to be very careful as everyone poses to be the best. It can become a long and tedious project since there are hundreds of partners in the market. Choosing the wrong implementation partner can cause ERP implementation to fail.   Look for a partner with extensive knowledge and a stellar reputation in the market. Also, they must have relevant experience with companies of your kind.  How to Choose an Implementation Partner?  Before choosing a suitable implementation partner, there are a few things you need to take care of. Since this is expected to be a long-term business relation, a thorough research is a must. Follow the steps given below before considering a partner.    Identify a Suitable Software    Analyze your business requirements and decide what software would suit you best. Spot your business’s weak points and keep a list ready for the software offering solutions for the same. It is recommended to pick a unified solution such as Microsoft Dynamics 365. There are many Microsoft Dynamics 365 Implementation partners but we suggest picking someone with one of the oldest bases such as the Trident Information Systems.   Define the selection Criteria   With the system stakeholders, you may want to define the selection criteria. Ask yourself questions like:  If you need to customize development abilities   What is the support turnaround you are looking for?  What are the other capabilities your service provider can offer?  What is the financial viability of your service provider?   At last, identify which one of these requirements is a must-have or nice-to-have.   Discuss with your IT Decision Makers   Sit with your IT head and discuss the best possible option you could have for your business, according to the budget. Your IT team can best elaborate on the issues they face with the current technology and the most appropriate options you could pick from. Make sure your team   can create an effective and open communication channel with the service provider since this is expected to be a long-lasting relationship.   Be Open and Receptive While Taking Demos  Many employees resent changes; your team might react the same. However, while you take the demo, be open about the process. Even if it seems a bit different than how you operate. It might completely shock you how you can make things even better and easier. Additionally, if it has already been included in the software you may save customization, maintenance, and support costs.   Stay Within Budget   Once you are satisfied with the demo, the next step is to identify your ERP Project costs. There are many stories about how ERP implementation costs go out of hand and set a bill up to threefold of the original costs. Unfortunately, these scenarios happen in real life but don’t have to be. You can ask for a phased approach. You can break down the costs over a longer period and make it easier for your staff as well.  Post Implementation Support and Training   Identify if the implementation partner offers post-implementation support and training. Once you go live, there will be technicalities that need further implementation assistance. Make sure the service provider is available at that time to handle your issues. Additionally, your staff needs to get familiar with the new technology and hence, require training.     Importance Of a Good CRM/ ERP Implementation Partner  It is important to have a good implementation partner since ERP/ CRM implementation services play a huge role in how your business is going to operate in the next five years. Following are the reasons why you need a good implementation partner for your business.  Expert Resources  Once you associate with an ERP Implementation Partner your business gets progressively robotized and executes a better synchronization among multiple business divisions. Data can steam more easily throughout the organization. And the best part is it eliminated postponements of data and miscommunication.   Creates Better Strategies  The vendor can help you understand your clients better with real-time data analysis. Understand your clients in-depth and identify their purchasing habits. With this data, you can make better strategies to retain current customers and lure new ones to the business.   Effective Business Operations   Once you join hands with the technology partner, you tap into the abundant expertise services. It is more time-consuming to switch your in-house experts to a new CRM/ ERP tool. You no longer have to pull your people off their current projects instead, it is time to train on your new completely implemented system.    Greater ROI   When you outsource CRM/ERP implementation you are bound to get a higher ROI, training a partner cut you the time on getting your system up and running your team. Instead, now your team gets enough time to carry out the tasks they are best at in the meantime. This ends up boosting your business productivity and profit.    Automatic updates    You no longer have to worry about the upgrades, your Implementation partner is now responsible for it. You will never fall back since you will always be on the latest technological version. Optimize the latest ERP and CRM tools to boost business productivity.    Why Trident?  Being Microsoft Dynamics Gold Partner and D365 Implementation Partner, we offer strategic business and technology services, such as integration, implementation, migration, support to D365(AX), Business Central (NAV), LS Retail (LS Central), IoT, Mobility & Visual Quality Inspection.  Armed with 150+ certified technical resources and experience of over two decades, we have set solid ground services for retail, hospitality, eCommerce, logistics, manufacturing, oil, and energy, duty-free, and education industries. We won several awards and are recognized as Microsoft and LS retail gold partners. For further enquiries or a demo contact us.  

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6 Ways to Revolutionize the Restaurant Experience with LS Central

 If you are thinking of switching to LS Central, we will mention how it can revolutionize the restaurant experience. LS Central as Best Restaurant Management Software is a unified software solution for cafes, restaurants, and other food service businesses with a bigger perspective in real-time. LS Central is an extension to Microsoft Dynamics 365 Business Central, letting you process POS, financials, supply chain management, operations, online channels, inventory, and customer loyalty within the same platform. However, many businesses tend to rely on using multiple software but they can end up causing complexities instead, such as:   Issues with integration and implementation.   Large restaurants have many vendors making management tough.   Establishing coordination with the software service providers.   Getting support and services of the software.   As the restaurant business expands or acquires new buildings the service provider might not upgrade its services for scaling.   Difficulty with providing on-premise and cloud solutions together.     You can replace all the multiple software solutions you are using now with one software. Get ready for more effective business operations and minimum waste. Get a spot-on view of your business and make sensible decisions with LS Central.   LS Central as a Revolutionary Measure   LS Central can-do tremendous benefits to your business, with a centralized solution like this one, you can manage the kitchen centrally, handle tables and optimize mobile POS. LS Central integrates your headquarters and restaurant operations with ERP.   Better Table Management   Use LS Central’s intuitive visuals and graphics display on every dining table depicted with different colors table availability, making guest management and tables a straightforward and error-free process. It can depict the number of guests registered for each table and the staff they are currently serving. It ends up saving time and enhances the overall dining experience.  Transfer orders or parts of orders throughout different tables or different sections of the restaurant quickly and easily. For instance, you can easily allow the dining table to be ordered from both dining sections or bars, easily with no risk of errors. The orders can easily be transferred between multiple restaurants.   Loyalty Programs   You can uniquely connect with your customers, identify them and understand their likings and preferences. This way it will be easier for you to create personalized services and products based on their earlier preferences. Your business sales swear by it. Additionally, the product’s upselling and cross-selling. Let your customers earn points on purchases throughout your channels. This will allow them to use these points as a part of their transactions or access special deals designed for them. You can launch special meal deals or hold happy hours accordingly.   Data Visibility   With LS Central you can manage prices, ingredients, menus, the campaign offers, and manage all the data up-to-date on touch points such as websites and apps. Get real-time data on your operations, stock, guests at hand and optimize it on your analytics and insight. Create data-driven strategies to minimize waste and cut costs wherever possible, increase profit as well as customer loyalty.   Centralized Control   You can oversee and manage your locations from the headquarters, control prices, recipes, menus, and campaigns. also, trace staff performance and communicate with your employees. Analyze current costs and revenues and identify trends and potent opportunities. Access detailed reports and data in real-time and make more logical decisions. Configure your system to each region’s fiscal and region requirements.   Minimum Waste   Use real-time data to minimize waste and inefficiencies, with LS Central you can price your dishes accurately and extract maximum profit. Smartly order the accurate quantities and distribute them. You can ensure your customers received exactly what they ordered. Speedup table turns and upsells growth. Optimize floor space with table bookings. You can also plan your meals and rationalize your ingredient ordering. Minimize manual work and scope of errors with automation. One of the best benefits of LS Central is using single software throughout the business.   Repeated Business   LS Central allows exceptional customer service and repeated business. You can make contactless payments and orders with a mobile POS or self-ordering device on the table. Your guest can customize their orders like adding or removing something according to their preferences. There will be an accurate display of allergens and ingredient data at the POS and self-ordering devices. Also, you can align menus and pricing to real demand. Your customers can order food either online or on their preferred services. Lastly, you can generate loyalty programs for you and your customers.   Conclusion   LS Central is being used as a revolutionary measure for a business. Trident Information Systems, Gold partners of LS Retail have been serving many successful businesses so far. Being armed with 150+ technical resources, they have won multiple awards. For further queries or a demo contact us.  

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What Makes Trident the Most Recommended Business Central Implementation Partner?

If you are looking for an ideal Best Business Central Implementation Partner, Trident has your back. We are one of the top IBM, ACL, Microsoft Dynamics partners in India, Pacific Asia, and the Middle East. Backed up with an experience of over 20 years and 150+ strong Functional and technical trained resources in multiple industries. We bring industry and domain excellence to the table complimenting extensive implementation experience in enterprise business solution environments. We fluently perform end-to-end ERP and CRM implementations and optimize retail and Business Intelligence Applications to retain customers and draw repeated business.   Apart From this, our multi-layer expertise and achievements include:   Being Microsoft Gold Certified Partners since 2004   Having robust domain expertise in Retail, E-Commerce Logistics, and Manufacturing.   Claiming Microsoft Gold Partner Proficiency for Business Central (NAV), D365 (AX), Power BI, Azure, and O365, etc.   Owning LS Retail/ LS Central Gold Partner proficiency, LS One Partner.   Being IBM premium partners for 1.5 decades.  Managing more than 250 client engagements throughout India, the middle east, South East Asia, and Africa.   Why would you Pick Trident Over Others?  Trident Information System is the leading Microsoft Business Central Implementation Partner and has served multiple businesses so far extending Indian borders. With an immense experience of clientage, from Non-Profit Organizations to businesses such as Retail, Logistics, Hospitality, Real Estate, Contracting, and manufacturing, etc., we are armed with robust technically trained resources for the past two decades.   We have claimed the following achievements throughout the years:  Stable Track Record   One of the biggest concerns while choosing a suitable Business Central Partner is their record of accomplishment. How they have served their previous clients and how productive they have been proven for them so far.   As of Trident, you can count on our record of accomplishment, since we are one of the oldest implementation partners, reinforced with an experience of 22+ years. One of the most reputed businesses is our current clients.   Multiple Industrial Expertise and Skills   While picking a partner, check whether they have the relevant skills and knowledge in your industry or not. Trident being a Microsoft Dynamics Business Central Partner in India and beyond, keep your industry in mind, study your business thoroughly and implement a suitable solution. We even custom-make solutions as per your business requirements. We try our best to provide solutions that comply with your current methodologies so you could avoid inconveniences as much as possible.   150+ Technically Trained Resources   Trident owns 150+ trained resources, who deal with various businesses of different sizes and Industries. Even if your business is based outside of India, it is of no concern since we have our base within and beyond Indian borders. We are Business Central Partners in India, Microsoft ERP partners in South Africa and Microsoft ERP partner in UAE accompanied with a massive technical resource base. Therefore, you can count on our implementation services and trust we can boost your productivity. We guarantee complete support, if required senior personnel personally look into the matter and provide complete cooperation. Our resources take over the implementation and training process until and after you go live.   Earned Several Awards   Recognized and awarded by Microsoft itself with several Gold and Silver competencies, we have earned recognition among various industries. These awards are a benchmark for prospective customers to identify the level of quality and reliability of services a partner provides. Due to Microsoft’s strictness about quality implementation, partners are bound to provide the best services as per their capabilities. These awards highlight each one’s abilities and the value they offer to their clients.   Consistent Technical Evolution   Trident Information System focuses on new information to get the spotlight on the implementation process. We are constantly studying and modifying our current practices to offer the latest ERP implementation to the clients. We keep track of the current customer demands and make necessary amendments to the software/ implementation process, sometimes even cannot recognize their weak points, this is where Trident comes into play. We thoroughly study our client’s business and identify their needs and we customize our solution accordingly.   To beat the cut competition and thrive in the market, you need the right Microsoft Business Implementation partner, Trident Information System has been in the field for over the past two decades, serving many industries of distinctive sizes. There is a good reason we are standing still and scaling our services as time grows. For further inquiry or a demo, contact us.  

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Delivery Head with knowledge of D365 / AX/ BC/ NAV (Experience 12 -15 Yrs)

Job Description Manage global projects, execution and delivery. Support the implementation, to lead and maintain a good level of status of projects and programs Participate in the strategy, planning and implementation for organizational goals Strong in Functional in modules like D365 F&O, D365 CRM, Dynamics Business Central and Navision Drive escalations, resolve conflicts and stakeholder management. Drive innovation and improvements of solution areas around service resilience and operations. Ability to create exceptional results in a multicultural and multinational environment To manage cross team, building an effective network to improve the way Trident operate. Create an environment of continuous learning and improvement. Engage with development /engineering teams to drive improvements, achieve enhancements to architecture, tools and enhance current solutions. Strong customer focus, very good communication and presentation skills. Skills Needed: 12-15+ years of hands-on technical experience with working on large scale cloud operations Hands on experience working with D365 F&O, D365 CRM, Dynamics Business Central and Navision Good experience in designing and developing Solutions in Finance , Manufacturing, Retail and CRM. Strong communication and presentation skills with experience working with globally distributed teams Experience leading complex projects and technical programming Ability to balance multiple priorities and work under time pressure. Ability to build high performance Team

Delivery Head with knowledge of D365 / AX/ BC/ NAV (Experience 12 -15 Yrs) Read More »