Trident Information Systems Pvt Ltd

Case Study – Trident Implemented D365 Finance & Supply Chain Management for NOC Ethiopia

Microsoft Dynamics 365 / Trident Information Systems

Established in 2004, National Oil Ethiopia Plc (NOC) is excelling in the marketing of petroleum products in the country. It is the first indigenous oil marketer to have distinct service stations located throughout the country. NOC markets one of the leading lubricant brands commonly known as Chevron-Caltex Lubricants, as well as contribute to a major share in Ethiopia Oil Industry. It supplies over 100 lubricant grades for Industrial and Automotive applications. Additionally, the organization delivers other petroleum products such as LPG, Chemicals, Bitumen, and Petcock. The business delivers services to keep their customers going by delivering services in the most cost-efficient and effective manner. Their team is divided into retail and commercial units to profitably market their products and achieve effective customer services and market leadership in the gas sector of Ethiopia. The business aims at consistently improving its product and service offerings while expanding its business operations in Ethiopia and other African Countries. However, their current system was unable to comply with their requirements. Hence, they decided to contact Trident Information Systems for a suitable solution. After conducting thorough research, Trident found its core challenges and requirements and believed Microsoft Dynamics 365 Finance and Operations will be the most suitable solution. Business Challenges The business was struggling with financial management and supply chain issues which included: Difficulty in figuring out the accurate volume of fuel transported in the truck. Tough time allocating charges on import purchase orders and knowing the landed cost on the inventory. Difficulty in allocating departmental costs and expenses. The manual approach to the regular activities caused redundancy and similar issues. Disparate systems and no real-time data availability hampered decision-making. Uncontrolled operations and compliances throughout the organization and vendors. Business Requirements The business needed a unified approach in the financial management of the business and required the following: To calculate the accurate fuel volume transported in trucks, know the losses and gains during the transit. To allocate charges on the import purchase order and to know the actual landed cost on inventory. Needed to identify departmental cost and expenses for actual cost allocations. Configure and customize the automation process for regular activities. Unified software solution for real-time data availability. Robust support of operations and compliances throughout the organization and vendor. Solutions Provided by Trident Information Systems After digging out the organization’s core challenges and requirements, Trident implemented Dynamics 365 Finance and Supply Chain. Other benefits the solution provided include: DIP Measurement Process- as NOC uses Dip Measurement to calculate fuel volume transported in the truck to find out the losses and gains during the transit. Insightful reports and dashboards on financial transactions with D365 Finance and Supply Chain. Enhanced Process Automation. Captured all landed costs while adding them to the Inventory. A centralized view on operations, costing, compliances, and inventory. A sophisticated vendor management system. Benefits to Business After implementing Dynamics 365 Finance and Supply Chain, NOC noticed a considerable change in their financial management and supply chain. Trident’s solution delivered the following benefits: The business could manage and schedule its resources in real-time and project costs accurately. NOC could identify the actual fuel volume transported in the truck to know the gains and losses during the transit. Their revenue was now managed more systematically and accurately. A centralized system for planning and project analysis could better control operations and compliance across the organization. Better vendor management and regulatory compliance. Advantages of Dynamics 365 Finance and Supply Chain Microsoft Dynamics Finance and Supply Chain put flexibility and Scalability at the core of your business, allowing you to quickly grow, and adapt at your own pace. You can easily tailor and extend the application to meet your unique business or industry-specific needs. It can offer the benefits given below but not limited to: Supports critical operations throughout the business. Exceptional reporting functionality that allows businesses to collect data and assess situations right then and there. Microsoft backed and developed functionality to enable seamless integration within the enterprise. Enables in-depth accounting and financial functionality. Reduces IT maintenance load. It automates and streamlines the supply chain. Endorses innovation with a modern and adaptable platform. Streamlines asset management. Bottom line After struggling with successfully managing their expanding business’ finance and supply chain, NOC Ethiopia finally decided to contact Trident Information Systems for Dynamics 365 Finance and Supply Chain solution. After the implementation, the business could witness benefits like optimum resource management and scheduling, systematic revenue management, centralized view of the entire supply chain, and so on. Trident is a Microsoft Dynamics 365 Gold Implementation partner. Contact us for further information

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5 Guaranteed Strategies to Keep Customers Happy in Your Restaurant!

Restaurant Management ERP / Trident Information Systems

While dealing with bottleneck competition in the Hospitality Industry, you have to maintain an equilibrium between staying sane and reducing the churn. It is essential to look for dynamic methods to engage more customers in your business and retain the existing ones. For that, you first have to implement an agile Restaurant Management System to support it. Being a restaurant/ food chain owner, you may as well relate to the frequent challenges popping up such as: Changes in marketing trends and dynamics. Changes in customer’s experience. Losing loyal customers. Growth of your restaurants and increasing competition. Our team of experts carried out thorough research, encompassed common issues, and accumulated top five strategies to retain existing customers and draw new ones. Widen-up custom experience Introduce quick and convenient payment methods Deliver a wealth of information Allow order customization Smoothen-up their journey #1 Widen-Up the Customer Experience It is a good idea to engage your customers before, during, and after their dining experience, as it ultimately draws more customers to your business. In this digital era, where everyone wants a quick and smooth experience while dining, make sure they can get in touch with you via applications, mobile devices, social media, and the internet. Get a Restaurant Management System to accumulate every function on the same platform. Some studies have shown that 70% of customers are most likely to hop back to quick service, casual restaurants, and fast casuals if they have an app that gratifies them with acknowledgment, or in other words, makes them feel “known.” It is a magnificent opportunity to develop a robust, personalized bond, driving customers back to your business. The essence is, get in touch with the customers via their preferred channels. It can be as simple as asking them to share their favorite photos on social media or suggest new menu ideas. Also, you can offer them customized offers, promotional rewards, hold surveys to understand their taste, and implement the most demanded recipe. If you have a Restaurant Management System like LS Central, you can easily get these features at your fingertips. #2 Introduce Quick and Convenient Payment Methods Nothing is better than introducing a quick and convenient payment method to customers as a churn reduction method. Remove all obstructions and ensure a smooth path to your restaurant. Using Point of Sale Systems is recommended due to its flexible capacities. LS Retail ERP is an Online Food Ordering Software which helps you manage all your online ordering platforms in one place. Even if you serve excellent food, your diners/ customers might note your service inefficiency. It can even drive them to shift their preference to your competition. Hence, ensure seamless services and avoid any vacuum formation between you and your customers. Research by Deloitte revealed that there is an increase in customer visits of 6% and a rise in spending of 20% when customers have the flexibility to place orders and pay quickly using technology. #3 Deliver a Wealth of Information Diners appreciate honesty and transparency, sharing values is a great deal to them. It is one of the easiest mediums to convey that you are on the same page as them. Sharing details of your food quality, healthy eating, and sustainability ensure your restaurant will be their first preference. Thanks to the available Restaurant Management System – from websites or applications on their mobile phones to the POS System (Point of Sale) in your restaurant, data sharing has never been easier. Customers can tap into your restaurant food detail in the blink of an eye and finalize if they want to give your restaurant a try. If you use a Restaurant Management System, all you have to do is input the data in the back-office and the system will distribute it to all the touchpoints (including loyalty apps, POS, and website). So, embrace this moment, and inform your customers How you source your ingredients? How you treat your staff? How your services are sustainable and eco-friendly? Nutritional values of dishes. #4 Allow Order Customization While serving customers you have to make sure you offer what they want, not what you want to offer. If you want more customers to engage with your business, allow order customization. Enable enough flexibility to make changes in their order and get it delivered as per their unique taste. Flexibility is directly proportional to scalability. A Restaurant Management System like LS Retail Software Solution can give you the flexibility you need. It has been researched that 85% of customers tend to check out the menu before finalizing a restaurant to visit. Since it is one of the top demands to be seen among customers, offering food customization facilities enhances the chances of your selection. Sanctioning food customization to their unique taste is an effective way to add value to their dining experience. Use a Restaurant Management System like LS Retail Software Solution The success of your business relies on effective engagement between you and your customers. Also, front office coordination is something you need to focus on here. Make sure the orders are transmitted properly from the front to the back office. In this case, technology like LS Retail POS can help. It guarantees correct order transmission from the table to the accurate kitchen counter, eliminating the risk of the kitchen staff misreading the waiter’s handwritten orders. #5 Smoothen-Up Their Journey Your customer’s journey to your restaurant is much more than crossing the threshold. It starts right from the moment they browse through the menu via your website, mobile application, or any other medium. It is significant to integrate all the processes to assure seamless services. Think of the mediums you can use to connect with the customers and the kitchen. How can your staff get the information they need to deliver personalized information and recommendations? How can you change your restaurant’s layout to suit your customers better and reduce waiting times? To top it off, ensure all the elements coordinate well with one another. To achieve the ultimate agility, you need

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5 Tips to Conquer Overcapacity Issues, Over-pricing, and Price Volatility in Your Steel Manufacturing Plant

Steel Manufacturing / Trident Information Systems

Steel manufacturers often come across unique challenges in their production units with routes, BOMs, and engineer functions deciding product design. The world crude production in 2020, amounted to more than 1.86 billion metric tons. It was a more stable value as compared to 2019’s production. Due to the steel price drop, global leaders such as ArcelorMittal and Nucor faced adverse consequences. Due to international policies, manufacturing plants face overcapacity. Manufacturers need efficient Steel Structure Design Software to help them through similar situations The key to succeeding in the steel industry and service is to deploy Advance Steel Software. Technology providing real-time updates and transparency through every stage of your supply chain helps in efficient planning, and material scheduling streamlines the supply chain and provides transparency. To ensure consistent and smooth operations, make sure your Metal Fabrication Software comes with after-sales support services. Ideal Steel Manufacturing Software will provide: Quality management Financial management Shop floor data capture Attendance and time Product Configurator purchase, sales, and order processing Timesheet management Purchase requisition How to Use Steel Structure Design Software to Optimize Manufacturing? The only way to achieve manufacturing optimization is to complement the latest technology. First, you have to find the most suitable Steel Structure Design Software. Microsoft Dynamics 365 Finance and Operations is one of the best examples. Renowned by every business, D365 has an impression of a robust, agile, flexible, and value-for-money platform. Suitable for SMEs and Enterprises, it allows the development and customization of tools for specific requirements. Given below are five tips to streamline your manufacturing processes. #1 Thoroughly Analyze and Identify Long Term and Short-Term Solutions To streamline operations, you must first identify the problems. Thoroughly analyze and spot what your long-term and short-term analysis are. You can pull out your current KPI stats and check out your previous non-conformances. Look at the solutions and how they performed last time. What improvisations can be made? Bring out previous data and analyze the effectiveness of your previous measures. These steps are necessary to control quality. Also, you can identify the areas where you are investing in vain. It is best if your Steel Structure Design Software generates an ultimate product quality certificate so you can ensure the best quality product for your customers. #2 Try to Get Transparency on the Shop-floor to Manage Costs The production process involves various steps. Getting transparency on each step helps you identify what exactly is going on and how your staff is performing. Check how much time and resources you can save in the process. With the latest ERP for Steel Industry like Microsoft D365, you can track, schedule, and report progress in production. Make sure you check what each employee does, and how much time he takes in completing a production order, followed by his duties. These steps are crucial to saving investments. #3 Pay Attention to the Scheduling Process Scheduling is one of the most painstaking processes in the steel manufacturing industry. Getting visibility into this particular task improves overall production capability. The best way to get visibility in scheduling is to deploy advanced Steel Structure Design Software that allows real-time visibility into the process. MSD 365 provides visibility with material optimization, max OD/ coil breakpoint, interactive graphic planning, cut, slit and melt planning workbenches, etc. #4 Make Informed plans and Decisions Data is the foundation of every business. Make sure the source of your foundation provides quick and updated information. It is recommended to use a single Metal Fabrication Software to manage all your business operations instead of hopping back and forth from one software to another. Make sure the data you use is fresh, and no updates are made thereafter. This way you can make better production-boosting strategies. Moreover, you can make effective replenishment decisions to avoid overstocking and understocking. #5 Keep Up with the Legislation Updates Overcapacity is one of the global issues in the world. It involves changes in international policies where the government intervenes in your trade. Make sure you keep up with such updates and produce accordingly. Regressive policies and low demands cause a drop in steel prices. The best way to prevent overcapacity is to install unified software that helps you comply with the legislation of a specific area. You need to deploy the latest technology to deal with the latest problems. MSD 365, renowned by millions of businesses across the globe, allows you to access every functionality your steel manufacturing plant needs to run smoothly. If you wish for implementation or a demonstration, you can contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner.

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Boost Sales By 60% in Your Retail Store with IoT!

Smart Retail IoT / Trident Information Systems

All industries have been riding a wave, and the retail industry is not untouched either. The ongoing pandemic can be a primary reason for it. Amazon.com managed to have 2 billion monthly shoppers in 2019, which later increased to 2.3 billion in 2020, and 2.88 billion in 2021. There is a staggering scope of rapid retail growth in the digital era. Businesses are now using IoT for Retail and incorporating it into their operations. However, changing customer demands, online shopping risks, obsession with excellent quality delivery services, lack of tech fluency, etc. are some factors stopping retailers from implementing Smart Retail IoT. There are plenty of opportunities Retail IoT Solutions have to offer. But first, let’s see how it works. How Does IoT for Retail Work? Internet of Things is an internet extension for devices, physical objects, and people. It offers a variety of services to production plants, healthcare, retail, etc. Given below are the most prominent applications of IoT. It will give you an idea of how this technology works in a given space. Data gathering and sharing: IoT Retail devices, products, and the environment using sensors to gather, analyze, and share data. This data gives essential insights into a product lifecycle and allows decision makers to make more logical decisions. Actions based on collected data: when integrating IoT with a machine or a retail store, it works efficiently and effectively based on the data it collects. It targets efficiency, sustainability, and resilience. Due to the unmatchable potential of IoT for Retail, thousands of applications are already developed and many more are yet to come. After implementation, they have shown a 100% success rate so far. Retail IoT Solutions for Customer Experience Optimization? Incorporating IoT for Retail Industry with customers helps understand customer behavior and build a stronger bond with them. Moreover, it takes their grievances into account and helps improve after-sales services, cutting short customer journeys, and enhancing the maintenance process. Given below are some tips to extract the best out of your IoT Retail Applications. Personalized Communication IoT for Retail is a great platform for strengthening communication with customers. With updated knowledge of their shopping journey, habits preferences, and grievances, retailers can create customer-centric policies to ease their experience. By incorporating IoT in Retail, your content team can strategically hyper-segment customers based on their preferences, choices, spending habits, and other factors. You can implement segment targeting marketing to lure customers in. Moreover, you can help customers get a personalized experience, help them find a product, or create different sections in your store for them to have a smooth experience. Product Usage Optimization With all the data collected by IoT Retail Device, you can use it to improve maintenance services, features of a product, or add a new feature to the existing products. Keeping up customers’ perspectives can help you launch new products, outshining the old ones. Since all the data is lined up on the server, you won’t need to engage your research team. Predict in-store Wait Times Customers are becoming impatient and don’t want to wait for too long in lines. This trend escalated during the COVID-19 pandemic. Waiting in line didn’t just frustrate them anymore but increased the risk of getting infected. Thanks to IoT for Retail Industry, retail stores can now estimate how much time the employees will spend per customer. This way, the store can distract customers with fun activities, or tell them about their ongoing offers. This leaves enough time for employees to efficiently manage the traffic. Product Delivery Status Update During the pandemic, the demand for delivery surged which further mounted more pressure on a company’s delivery services or third-party delivery services. Thanks to IoT for Retail which allows you to update customers about their delivery status and estimate delivery dates via texts or emails. Benefits of IoT Your Retail Store Can Experience There are plenty of advantages of IoT you can experience in your retail store: Cutting Loss and Waste IoT for Retail integration into retail operations lowers expenses related to product loss and waste. The inventory and delivery operations are given an extra layer of traceability and visibility by smart retail IoT apps, which also improve accuracy and enable predictability. Staff Optimization IoT Retail Analytics aids employees in making proactive choices and modifying their shopping experience. Managers may gain a deeper understanding of client journeys by using cameras, retail sensors, and monitoring technologies along with advanced analytics. For example, they can see an impatient or perplexed consumer or determine why a shopping trip was abandoned. IoT retail analytics aid employees in making proactive choices and modifying their shopping experience. Optimizing the Positioning of Goods Thanks to thorough reports based on the data collected by sensors, IoT allows shop managers to discover premium retail spaces, test the placement of various goods in those regions, and determine the most effective layout. Improved Retail Tracking and Management IoT for Retail enables store managers to keep track of the count of items in their inventory and on the shelves to timely replenish stocks. Additionally, technology may assist in automating taxation and financial administration, lowering the likelihood of errors and associated expenses. If you want to implement an IoT device in your retail store, you can contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Partner. Our 200+ technical experts are more than happy to bring your business to the top. If interested, Contact Us Now.

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Pop-up Stores: An Excellent Medium to Grow Customer Engagements

Retail ERP Software / Trident Information Systems

Big retail brands like French fashion Sézane are including pop-up stores in their strategies. They understand the need to physically connect with customers. With the help of Software for Retail Shop, they can easily get insights into their customers and create strategies to connect with them on a physical level. This is what Sézane did. How did Sézane’s Pop-up Store Become a Hit? They attracted a massive crowd in Los Angeles and asked them to check out their new launches in a pop-up store called Residence. The store displayed Sezen’s stylish collection, along with other French brands such as Bien Aimé perfumes, Ysé Paris swimsuits, and a children’s collection made in collaboration with Bobo Choses. They also invited customers to special events like shirt embroidery and bag personalization workshops. The aim was to bring Paris’s retail store experience to the US market. For Sézane, it was a great opportunity to grab customers’ interest before establishing a permanent store. Pop-ups for eCommerce Stores and Future Eco-conscious Shops Pop-ups have also helped retailers to try out new locations. It is also benefiting online retail stores. With the help of Software for Retail Store, it gets easy for them to find the most suitable locations for their pop-ups. Many use the Best eCommerce Platform 2022: LS Central. Pop-up stores are a great medium for retailers with no physical store, to connect with customers physically and allow them to experience the touch and feel of the product. Another interesting use of pop-up stores includes trying out new items and generating a buzz. In the UK, Selfridges pop-up retail gave customers a vision of what future eco-conscious shops may look like. It displayed 3D printing robots and real-time tailoring and introduced a new ownership concept How to Use Pop-ups to Enhance Sales? At times when customers expect great experiences in-store, but with pop-ups it’s much easier. Moreover, you can attract more customers to visit your physical or online store. We have designed a few strategies to enhance your retail business with pop-ups: Boost Marketing and Brand Awareness In the era of unlimited content and social media scrolling, how can you stand out in the market? Pop-up stores are a great way to grab customers’ attention and generate excitement. Since they are only for a short time, customers go out of their way to visit these pop-ups. In a survey conducted by Business Insider Intelligence, more than 50% of retailers admitted they could increase their market visibility by 46%. Software for Retail Shop like LS Central helps track customer interactions and use it for further promotions. Finding New Partnerships Some retailers prefer to work solo, however, some unlikely partnerships in the market could get a massive advantage from the alliance. One such example is Taco Bell and T-Mobile. They created a pop-up store to draw more customers. Those who visited T-MoBell could get their hands on surprising goodies, free drinks, and limited-edition T-Mobile giveaways. This was just one example of a unique partnership. Such strategies allow one’s business to have a larger customer base and pull off campaigns that they would not be able to manage on their own. Software for Retail Shop also helped them organize these events. With customer insights, both partners could find a common area to set up the pop-up and offer interesting deals. Offer Innovative Customer Experience Pop-up stores are designed to be experimental, which means you do not have to stay behind confined brick-and-mortar walls. For instance, IKEA tried augmented reality at its pop-up store and encouraged visitors to create their personalized space using touchscreens. They incorporated storage, lighting, and furniture of their choice. They were thrilled to see their dream space coming to life in front of their eyes. Another innovative step was taken by adidas, who prompted sustainable shopping. They launched a one-day-only pop-up and encouraged alternative currency. They asked their visitors to buy a unique piece in exchange for their old clothes. They accepted clothes by their weight in exchange for a unique, one-of-a-kind, and upcycled piece. Test New Locations Using Software for Retail Shop Before committing to a location, you can try out different areas and see where the crowd shows the most interest. You can use Software for Retail Shop to track customer interactions and identify their interests. Also, you can use your previous interactions to find out customers from which area showed the most interest. This will help you shortlist the location you want to open your next pop-up store. A pop-up is a very cost-effective method to find and test an ideal location for your store. According to a report by Business Insider, 44% of respondents opened their pop-ups within $5,000. Pop-up stores are catching pace among SMBs too due to their low-cost investment, temporary nature, and interaction with a wider range of customers without setting a permanent base. They are ideal to increase customer engagement. Retailers must use Software for Retail Shop to track and optimize those interactions. LS Central is the best Retail ERP that offers CRM on the same platform. It has been rated as the Best eCommerce Platform 2022. If you are looking for a Retail ERP Implementation Partner, you can Contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner.

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Upgrade NAV to Business Central for NAV-Like and More Advanced Features!

NAV to BC Upgrade / Trident Information Systems

If you are on NAV, you would have probably planned to Upgrade NAV to BC in the near future. However, for some, NAV to Dynamics 365 Business Central Upgrade may seem uncomfortable, but it is interesting to note that Microsoft Dynamics 365 Business Central supports the same features as Dynamics NAV. D365 Business Central offers way more advanced tools to the users. From an easy-to-use interface to cloud-driven features, to flexible customization, D365 BC offers everything a business needs. Microsoft constantly improves and upgrades its ERP and CRM to provide the best possible services to the user. There is a specific category of NAV users who must Upgrade NAV to Dynamics Business Central. Who Must Upgrade NAV to Dynamics 365 ASAP The user of Dynamics NAV 2015 and lower versions as their mainstream support ended a while ago. NAV 2016 users as their mainstream support ended in April 2021. Businesses working on NAV 2017. Their mainstream support expired in Jan 2022. Even Though NAV 2018 versions still have extended mainstream support till 2023, it’s still safe to Upgrade NAV to BC. How Has Navision Become Outdated? One of the major disadvantages of having NAV is its limited mainstream support, which leaves its users on their own after it ends. However, there are other reasons it is becoming outdated, and users need an instant shift. NAV is user-friendly software. However, it still doesn’t support consumer technology. Moreover, Enterprise 2.0 and business tools are limited, and mobile access is also restricted to cross-browser support. The total cost of ownership is way higher in this management system than in the packaging of business essentials. Dynamics NAV too can be extended to get a Customized ERP Solution, however, at a higher maintenance cost, ownership cost, and software upgradation costs. Not to mention, the process consumes more time as well. There are different third-party add-ons available for D365 NAV. However, they overlap, and it gets hard, tiring, and time-consuming to differentiate one from another. Even though D365 NAV offers advanced features to support the manufacturing process, it does not support automation easily. It is very time-consuming and challenging for the entire ERP System. This system does not come with automation tools or integrated business management tools. However, using .NET is possible to get a different platform for development but the entire process is still difficult. Upgrade NAV to BC to Get More Pace, Agility, and Robust Features Dynamics NAV is extensive and provides a variety of services, including financial management, accounting, marketing, supply chain, services, BI, sales, reporting, and project management. Apart from training employees for the new solution, the users also fear losing historic data. However, the NAV to Dynamics 365 Business Central move ensures your data is safely transferred. Here are other reasons why you should Upgrade NAV to Business Central: You never have to worry about updating your software, as Microsoft updates the software automatically for you. It launches new minor updates regularly without disrupting your operations. For major updates, it happens twice a year, and you will be notified two days prior. Dynamics Business Central is hosted on Azure Cloud, which means it is accessible on any device, anywhere, anytime. The best part is that you do not have to invest further in hardware, servers, and maintenance agreements. Upgrade NAV to BC for high-end security. Microsoft engages 3,500 IT experts’ day and night to detect, protect, and respond to cyber threats. D365 BC integrates with other Microsoft tools such as Office 365, Azure, and other D365 suites. Business Central produces fast, flexible, and accurate business reports with Jet Reports and Power BI, Excel add-ins. AI and machine learning support equipment monitoring, forecasting, and more accurate data on time ensuring decision making. Improved search capabilities with cleaner and more organized data in Microsoft Dynamics 365 Business Central. The users can manage costs better with pay per use and pay-per-month model in D365 BC instead of annual enhancements. How can Sticking with Dynamics NAV Push you Back in the Competition? Upgrade NAV to BC to implement better flexibility and agility into your business. NAV doesn’t support automation, and customization can also become time-consuming. However, another main reason behind NAV to BC Upgrade is that Microsoft will stop upgrading it and the users will have to manage with outdated products. Not to mention, without any mainstream support, the users are on their own when there is a bug or an error. This will push them 10 steps back into the competition. If you are looking ahead to Upgrade NAV to BC, you can contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner. We have upgraded NAV to BC in various SMBs and enterprises. Our dedicated team of professionals is happy to help you anytime, any day. Contact Us Today.

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LS Central Helps Optimizing Your Restaurant Operations

Uncategorized / Trident Information Systems

Are you running a flourishing restaurant where your current Restaurant Management System fails to support your growth? LS Central can help you in this case. It assists you in polishing your customer services with its robust features and tools. LS Central is a unified Hospitality ERP Software that helps you optimize your restaurant services by integrating your floor staff with the kitchen to bring what your customers ordered without delay. It provides a transparent view of your business with dashboards and real-time reports to help you create logical and data-driven decisions. With actionable customer insights, you can create successful loyalty programs. Also, with real-time inventory reports, you will always have balanced stocks with minimum wastage. Predictive analysis will never let you go out of stock. And with automation, you will hand over monotonous tasks to the machine. There are more features, tools, and benefits of LS Central than you can count. In this blog, we will explain how LS Central can get your restaurant at a rapid pace. LS Central Restaurant Management System Works Wonders for Your Business LS Central is one of the most renowned Restaurant Management Systems designed for SMBs and enterprises. It will help you: Get Centralized Control Over your Restaurant Business LS Central collects and stores data centrally and gives decision makers a centralized view over their business. You can access details on all your restaurant chains located in different locations from the headquarters. With real-time reports, you can decide menus, prices, and recipes according to their popularity in a certain location. Purchase mindfully while cutting wastage, look through your exhausted stocks and order the right amount. Also, you can order according to demand prediction and simply automate your replenishment. The best part of this Restaurant Management System is that it helps you manage your staff more efficiently. You can assign your staff duties that fit their talents. No Errors with LS Central Those restaurants that prefer to work on different software for different purposes, facing errors now and then are pretty common for them. Not to mention, the time and resources they lose on their maintenance are huge. However, this is not the case with LS Retail ERP, it is a unified Restaurant Management Software that helps manage your entire restaurant on the same platform. You can easily store and access data in one place. Easily accessible data leads to more accurate operations in less time. Attract More Customer Loyalty and Grow your Business LS Central Restaurant Management System stores customer data and presents it in actionable and insightful reports. Customer insights are the strongest tool to cater to your customers; when you understand your customers, their spending patterns, and preferences, you can create successful loyalty programs to attract more customers. Moreover, with a POS System, customers can place easy orders and pay easily at the table and can customize the menu. With the right knowledge, you can personalize discounts, promotions, and other offers for individuals or groups. It is essentially important if you aspire to deliver faster and more precise services. Connect Your Kitchen Floor Staff with LS Central With LS Central, you can link your staff to the kitchen by showing the status of each table’s orders and establishing delay-warnings. Staff members can correctly serve consumers thanks to this user-friendly graphical interface Restaurant Management System. Having a faultless atmosphere can help your management, even if your restaurant has the biggest floor. Keep track of your clients and reservations so you can handle them flawlessly and professionally. Furthermore, connecting the kitchen with staff also saves the bulk of their time. The server doesn’t have to travel from the front to the kitchen and find the right kitchen counter to transfer orders. Instead, they can simply take orders at the table and share the details with the KDS (Kitchen Display System) via Point of Sale Systems. LS Central is one of the most renowned Restaurant Management Systems across the globe and has been serving SMBs and enterprises for a while. If you wish to implement it, you can contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner. With a robust track of accomplishment, we have managed to acquire a massive team of technical resources, strong clientage, and various awards every year. Contact us for further information or a demonstration.

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It’s High Time to Upgrade Your AX 2012 to Microsoft Dynamics 365 Finance and Operations

AX to D365 Upgrade / Trident Information Systems

Today, almost all businesses leverage technology to surpass one another. When technology comes with exceptional benefits, it makes the competition harder. Hence, the one with the latest technology is most likely to win. As Microsoft mainstream support for 2012 ended in October 2021, businesses must Upgrade AX to D365. Nevertheless, this is not the only reason to upgrade. In the era where the cloud rules, businesses running on on-premises technology will fall behind. In addition, Microsoft has stopped its AX 2012 upgrades, which means your services will become more and more irrelevant with time. Some major drawbacks businesses already witness include: Microsoft Dynamics AX is not a good choice for small-scale businesses. It majorly supports midsize to large-scale businesses. Even Though this solution is very flexible and can be customized according to certain market needs, the dependency on ISV and partner channels can heavily cut your ROI. You cannot get enough Cloud ERP and SaaS options if you run this software on-premises. Upgrade AX to D365 to Get Exceptional Services Given below are the top outstanding services you will get after D365 Migration: Web-and-cloud Based Solutions One of the major factors promoting AX to D365 Upgrade is its infrastructure. On one side, D365 AX is an on-premises version, which means the business will have to host it on a privately owned server. And on the other hand, Dynamics 365 for Finance and Operations is a cloud-based solution that runs by and on Microsoft Azure. The fact that cloud-based solutions are entitled to more advanced, agile, and flexible solutions makes the difference. Your business needs to become agile and flexible with suitable tools to thrive in this ever-changing market. One of the greatest benefits of cloud-based solutions is that you do not have to manage the entire ecosystem yourself. Your service provider is responsible for all your upgrades and updates. AX to D365 Finance and Operations Upgrade will support your software on any browser and OS wherever you want. Consistent Upgrades Upgrade AX to D365 to get a consistent iterative list of upgrades. The best part is you can install or disable whatever feature you like. You can even pause three upgrades in a row with no fuss. Make your software feature-rich and powerful, and access only the tools you need. Not to mention, this will also save your IT team a bulk of their time. Since the updates are automatic, your IT team doesn’t have to engage there. Assign them other development projects that count. AX to D365 Finance and Supply Chain Management Upgrade ensures you are on the most up-to-date technology. Extensively Innovative Tools If you Upgrade AX to D365 Finance and Operations, you can tap into a plethora of different tools and features designed for different industries. Microsoft is said to have 3700 vertical solutions crafted for different industries. Associated features include human resource management, manufacturing management, purchasing management, inventory management, sales management, quality management, and product technology. Combining all these features on the same platform presents Microsoft Dynamics 365 for Finance and Operations: an ERP solution that supports every business type, size, and industry. Intuitive Interface One of the most noticeable differences between Dynamics AX and Dynamics F&O is their user interface. AX has a standard user interface that can only be used via desktops. Dynamics AX, however, has a friendly user interface and can be used via different browsers, and mobile devices which encourage remote work and support anywhere access. Additionally, after the AX to Dynamics 365 Finance and Operations upgrade, the user can access workspaces where they can create custom queues and links to get them through day-to-day tasks. On-demand Scalability Upgrade AX to D365 and get scaling capabilities whenever and wherever you need them. In contrast to Dynamics AX where scalability was a big concern, Dynamics 365 Finance and Operations gives you the flexibility you need in a growing business. Furthermore, it is excellent to support your business in a rapidly changing environment. You don’t even have to make a single upfront investment; you can pay in monthly subscriptions too. You can initially get the very minimum service package and increase resources as per need. If you are looking forward to Upgrade AX to D365, you must get a suitable partner first. It is suggested to choose from a Microsoft Dynamics 365 Gold Implementation Partner. It’s perfect if they are old enough in the market, such as Trident Information Systems. We are a Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Implementation Partner. With a robust track of accomplishments, we have gathered impressive clientage and helped them thrive in the market. If you want to add yourself to the list, Contact Us.

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Why Should You Upgrade Dynamics AX to D365 Finance and Operations?

Microsoft Dynamics Partner / Trident

It might sound a bit intimidating when it comes to AX to D365 finance & operation Upgrade. However, when you get to experience the state-of-the-art features and functionalities, updated user experience, integrated business operations, and enhanced business intelligence, you will realize it is worth it. Dynamics Ax Implementation, cannot match the flexibility of D365 F&O. Finance and Operations provide an upgraded path for the customers still running on Microsoft Dynamics AX 2012 to move their code and data to Finance and Operations applications. The upgrade process consists of the following elements: Features to bring up current custom application code from AX 2012. An upgrade where the user can bring their database forward, and hence upgrade their entire transaction history. It is important to note that those Dynamics AX features currently running some depreciated features are not eligible for the upgrade. For instance, systems running either virtual companies or data partitions cannot avail themselves of the upgrade. However, if you are not sure if your system can be upgraded, you may as well run the Upgrader Analyzer Tool. What is the Difference Between Microsoft Dynamics AX and Microsoft Dynamics 365 F&O? One of the major differences between the two is their infrastructure. Dynamics 365 For Finance & Operation is a cloud-based ERP (Enterprise Resource Planning) whereas AX is a desktop-based application having some web and mobile add-on components. This concludes to Dynamics 365 F&O being used in any device as long as it is connected to the internet. Dynamics 365 for Finance and Operations can also be integrated with Power BI, CRM (Customer Relationship Manager), Office 365 apps, and other D365 brands and allows the business to get an end-to-end business solution. However, Dynamics AX could not integrate with other products thus leading to the need of using them separately. The licensing model for both is poles apart. F&O offers a more flexible pricing model as compared to Dynamics AX. Therefore, allowing users to save money on user and licensing. In addition, it should be noted that Dynamics AX will soon become outdated as Microsoft is completely focusing on Dynamics 365’s development. Why Should You Upgrade from Microsoft Dynamics AX to Dynamics 365 F&O? One of the major reasons for the shift is that support on Dynamics AX 2012 R3 ended on October 12, 2021, whereas Dynamics AX 2012 R2 support was extended from October 12, 2021, to April 12, 2022. Anyone using these versions will soon be on their own in terms of dealing with patching, updates, and customizations. In addition, Dynamics Finance and Operations is more flexible and potent to hold more features as compared to Dynamics AX. Being a cloud-based solution, it delivers a smoother way to more frequent fixes and developments while saving the user’s time. Apart from this, Dynamics 365 Finance and Operations delivers the following benefits: Cost of Ownership: With Microsoft Dynamics Finance and Operations, the businesses only have to pay for the licensing fees while reducing the cost spent on IT infrastructure, maintenance, and additional benefits. As a part of the package, Microsoft cleans up the redundant resources and puts complete focus on the value-adding projects. Hence, it carries out disaster management by taking regular back-ups. Cloud Security: F&O is a cloud-based solution that is scalable and provides security by regular monitoring and threat management, allowing you to put your complete attention on other potential departments. It protects your data with cloud service infrastructure and robust built-in security features. Furthermore, it allows collaboration and enough data access with privacy and data integrity built into cloud services, including service hosting platforms, physical data centers, user, and administration access, and so on. User-Friendly Experience: F&O allows you to manage tasks anytime and anywhere. With its user-friendly interface, you can also cut training time and manage processes faster. Everything on the Same Platform: Unlike AX, Dynamics 365 Finance and Operations brings different business aspects under the same platform simply due to its ability to integrate with CRM, Office365, and other Microsoft products and third-party tools. Business Insights: One of the most key features Dynamics F&O offers is Power BI. It extracts the essential data and creates insightful reports in the blink of an eye. Power BI helps you to securely connect all your applications and have all the data under the same roof. Bottom Line Many organizations using Dynamics AX have already embraced AX to D365 finance & operation Upgrade, while others are still considering it. After learning the immense benefits of Microsoft Finance and Operations, if you too are looking for an upgrade, we recommend contacting a Microsoft Dynamics implementation partner such as Trident. We will guide you through the process. Contact us for more information.

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Bring predictability to your revenue pipeline with Dynamics 365 Sales

Uncategorized / Trident Information Systems

Most companies use sales pipeline data to gauge a very generalized picture of future sales. But imagine if your company’s data was accurate enough to predict next month’s revenue within a few cents? If an organization can standardize on top-performing sales processes and establish an accurate, targeted picture of the customer, pipeline data becomes far more reliable—and future sales become far more predictable. Insurance brokerage and advisory company Willis Towers Watson (WTW) collected extensive sales data across systems within the organization, but they lacked a centralized system to view the collected data. The company adopted Microsoft Dynamics 365 Sales to capture data in a single system where they could extract insights to optimize sales practices and prioritize high-converting customers. By using insights to drive success into sales practices, WTW has increased the reliability of their sales pipeline, making future revenue far more predictable. “In January, we ran our numbers based on prior performance and predicted almost to the penny what the number would be for new business going forward. Probably very few companies have been able to do something like that.”—Luis Maurette, CRB Global Head of Sales and Client Management, WTW Sales predictability can be increased when sales leaders have two key things: An accurate picture of high-conversion customers: Seller conversion rate will increase and sales cycles will close faster if you can provide your sellers a picture of your highest-converting customers. With the right tools, customer profiles can easily be developed from the characteristics of existing customers—sales intelligence you already have. According to LinkedIn, 74 percent of sales intelligence users said the tools are extremely critical or critical in closing deals. Better, faster sales processes: According to McKinsey, sales performance management can drive up to a 10 to 20 percent increase in revenue per salesperson. That means if you leverage tools that help you identify sales best practices and standardize them across your company, your sales cadence becomes predictable. Fast access to data, fewer systems to pull data from, and easy collaboration with teammates and stakeholders optimize processes, and in turn makes sales cycles faster. Identify customers more accurately, win more customers A better understanding of the customers leads to higher conversion rates. Marcelo Fama, Head of Latin America CRB Ops at WTW says that with the new capabilities offered by Dynamics 365 Sales and Microsoft Relationship Sales (which includes LinkedIn Sales Navigator), “We identify more opportunities sooner with the highly effective, automated triggers in the sales process that come with the platform.” At WTW, they are now able to target unique audiences because of data in Dynamics 365, and have accelerated the sales process because clients recognize right out of the gate that they understand their clients’ needs. Increase speed and collaboration with Teams When sellers can quickly access account managers and subject matter experts for quick information within the context of a deal, sales cycles close faster. WTW plans to leverage the integration of the One Microsoft platform to optimize their sales processes. With Microsoft Teams embedded in Dynamics 365 Sales, sellers can share and edit CRM records within the context of chats and channels, providing the seamless collaboration between segments and regions critical to closing deals. “We have aspirations to become even more connected as a company and to accelerate growth through standardized processes,” says Maurette. Success depends on making it stick Historically, the failure rate for large-scale change efforts like new customer relationship management (CRM) programs has been as high as 70 percent. WTW reversed this trend and within six months of rapid deployment, 90 percent of WTW sellers were up to speed and using the new tools to work faster and more efficiently. “In my 18 years at WTW, I don’t think we ever expected staff to adopt anything at above 80 percent, let alone a sales platform. It’s just outstanding.”—Jim Blaney, Head of Sales and Client Management, Corporate Risk and Broking, North America, WTW By tapping into the true value of Dynamics 365 Sales, WTW makes more data-driven decisions with consistency across the company rather than decisions based on guesswork. And the company has a deeper understanding of its clients and can better create targeted campaigns and deliver relevant, personalized services. Learn more about Dynamics 365 Sales Want to learn more about Dynamics 365 Sales? contact us today at info@tridentinfo.com

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